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Job DescriptionDescription: Where precision meets personality. Kozy Hotel is a modern, design-forward property that blends smart technology with exceptional service. We’re looking for a Night Auditor who thrives in quiet hours, keeps operations running smoothly, and ensures every guest ends and begins their day on a high note. Schedule • Overnight shifts (typically 11:00 PM – 7:00 AM), • Includes weekends and holidays as needed What You’ll Do As the Night Auditor, you’ll be both the overnight front desk host and the financial closer for the day’s operations. Your responsibilities will include: • Welcoming late arrivals and assisting with check-ins, check-outs, and guest inquiries, • Running minimal nightly audit reports and reconciling daily transactions, • Monitoring property security and guest safety during overnight hours, • Performing light housekeeping or maintenance tasks as needed to support overnight operations, • Ensuring a calm, professional presence and resolving any guest issues with care Requirements: What You Bring • Prior customer service experience, hotel front desk or night audit experience preferred, • Strong attention to detail and comfort with numbers and reporting, • Familiarity with hotel PMS systems (StayNTouch is a bonus) is preferred, • Ability to work independently and remain alert during overnight hours, • Excellent communication and problem-solving skills, • Dependability and a calm, guest-first mindset What We Offer • Competitive hourly pay, • Paid time off and holiday pay · Health benefits including fulling company paid medical, dental and vision • Employee discounts on hotel stays and amenities, • Opportunities for cross-training and advancement, • A stylish, supportive work environment where your contributions matter Be the calm in the quiet hours. Join Kozy Hotel and help us deliver exceptional service around the clock.

Job Description Loews Arlington Hotel and Convention Center is a state-of-the-art, full-service meetings and resort destination that caters to groups of all sizes, as well as families who are looking for a world-class experience in the epicenter of the premier sports and entertainment district in the country. Centrally located between Dallas and Fort Worth between iconic sports stadiums, Globe Life Field, home of the 2023 World Series Texas Rangers and AT&T Stadium, home of the Dallas Cowboys, the 888-room resort features five restaurants and lounges, two pools with an authentic sandy beach, cabanas and a water slide as well as a fitness center, full-service spa and salon and 266,000 square feet of meeting and event space. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: Competitive health & wellness benefits, 401(k) & company match Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement Training & Development opportunities, career growth Tuition Reimbursement Pet Insurance Team Member Hotel Rates, other discounts, perks and more What We're Looking For: A warm and welcoming Bell Person who will be the first point of contact for our guests, creating a seamless and memorable arrival and departure experience. You'll be the trusted guide who ensures every guest feels valued and cared for, while delivering exceptional service with professionalism and enthusiasm. Who You Are: Guest Experience Champion: You thrive on making guests feel special, anticipating their needs, and going above and beyond to create unforgettable moments. Friendly and Approachable: Your positive attitude and warm demeanor set the tone for a welcoming environment. Clear Communicator: You engage confidently with guests and team members, ensuring clarity and professionalism in every interaction. Proactive Problem Solver: You stay calm under pressure, adapt quickly, and handle multiple tasks with ease. Dependable Team Player: You take pride in reliability and collaboration, supporting your team to deliver excellence. Veterans and military spouses encouraged to apply. What You'll Do: Welcome and assist arriving and departing guests with professionalism and courtesy. Safely handle and transport luggage, baggage, and packages. Securely store luggage while awaiting transfer. Provide detailed information about room types, amenities, and hotel facilities; address guest inquiries. Communicate hotel emergency procedures as needed. Offer information about the hotel and local attractions, including travel directions; promote hotel facilities, food and beverage outlets, and recreational programs. Transport guests safely to and from property areas. Build positive relationships with all hotel departments, including Front Desk, Valet Parking, Concierge, and Housekeeping. Remain vigilant at your post when not assisting guests, ensuring guest safety and notifying Security if necessary. Ensure cleanliness and proper condition of all equipment and work areas, coordinating with Housekeeping for major cleaning tasks. Regular attendance in conformance with standards. May be required to work varying schedules to reflect business needs. Required to attend all mandatory training sessions and meetings. Perform other duties as assigned. Your Qualifications Include: High school diploma or equivalent work experience preferred. Previous experience in a hospitality or customer service role preferred. Strong verbal communication skills. Ability to lift items more than 75lbs. Experience in a hotel or resort environment preferred. Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Job Description Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Your Focus • Immediately greet guests and offer to assist with their needs., • Register and assign guests to hotel rooms., • Establish methods of payment and verify credit., • Make and confirm reservations., • Compute bills, collect payments, and make change for guests., • Transmit and receive messages, using telephones or the PMS system., • Respond to guest requests in a timely manner., • Receive and resolve guest complaints, elevating to supervisor if necessary., • Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms., • Perform bookkeeping activities, such as balancing accounts and conducting audits., • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction., • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards., • Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods., • Ensure overall guest satisfaction., • Perform other duties as requested by management. Your Background and Skill • High School diploma or equivalent preferred., • Previous customer service experience or equivalent training required., • Knowledge of PMS systems preferred. HHM Hotels Benefits and Perks • Competitive wages for full time and part time opportunities, • Medical, Dental and Vision Health Insurance, • Paid Time Off, • 401k Company Match, • Daily Pay, • Free Basic Life Insurance, • 24/7 access to TELUS Health, a confidential work-life resource., • Travel Discounts, • Commuter Transit and Commuter Parking Benefits, • Employee Assistance and Wellness Program, • Educational/Professional Development, • Referral Bonus Program Work Environment and Context • Work schedule varies and may include working on holidays, weekends and alternate shifts., • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job DescriptionBrand Ambassador (Full-Time or Part-Time) Our Brand Ambassadors earn $50,000/yr - $60,000/yr. TOP Performers make $80,000+ per year! Full-Time | W2 Employee Statewide Remodeling, a Renuity Company Statewide Remodeling, a proud company of the Renuity family, where innovation and excellence drive everything we do. As part of a powerful network of seven of the most trusted home renovation companies in America, we are on a mission to revolutionize home improvement—making it faster, easier, and stress-free. Whether it’s a new bath, custom closets, or exterior upgrades, we help homeowners create spaces they love, without the hassle. With expert teams across 36 states growing, there’s likely a Renuity home in your neighborhood. We value fresh perspectives and welcome candidates from all backgrounds to bring their unique experiences and ideas to our team. And we’re just getting started! Do you want to see what this role is about? Check out our job preview video here! A Day in the Life of a Retail Sales Rep. - YouTube What We Offer Guaranteed base pay plus performance bonuses. Uncapped bonuses Benefits, PTO, 401K for Full Time employees. Receive PAID training! Advancement opportunity! Work with a team of talented, professional, and fun individuals who enjoy what they do About the Role What You’ll Do: Interact with customers face-to-face in big box retail stores and events to promote our products and generate interest Represent our brand with confidence and professionalism Initiate conversation and help customers arrange free in-home consultations for home renovation services. Set appointments and assist customers in a clear and friendly way Collaborate with a high-performing team to meet daily and weekly goals We’re Looking for People With Experience or Transferable Skills From: Face-to-Face Marketing, brand ambassador, appointment setting, or lead generation experience – a plus! Customer Service Roles (in-person or call center) Retail (sales associates, cashiers, team leads, merchandisers) Restaurants (servers, bartenders, hosts, front-of-house staff) Hospitality (hotel front desk, concierge, event staff) Fast Food & Quick-Service Restaurants (cashiers, shift leads, drive-thru) Key Qualifications: Must have weekend availability Friendly, fun, and positive attitude Genuine interest in working with the public and creating great experiences Comfortable working independently and personal drive for excellence. Retail and customer service experience highly valued Entry-level candidates welcome—we’ll teach you everything you need to succeed. Must have reliable transportation, this role may require you to go to multiple locations in the same day, or to community events, some of which may not be near public transit. About Statewide Remodeling - Statewide Remodeling At Statewide Remodeling, a Renuity company, we’re making home improvement faster, easier, and stress-free. For over 30 years, homeowners across Texas, Oklahoma, Arkansas, Louisiana, and New Mexico have trusted Statewide Remodeling for high-quality home upgrades. Now, as part of Renuity, we’re combining our local expertise with the strength of a national brand to build the future of home improvement. With over 100,000 happy customers and 17 consecutive Consumer Choice Awards, we’re committed to delivering a seamless remodeling experience. As part of our team and the broader Renuity organization, you’ll have the opportunity to make an impact, grow your career, and help people create homes they love. Criminal background checks required Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact Humanresources@renuityhome.com. If you have a question regarding your application, please contact TA@renuityhome.com To access Renuity's Privacy Policy, please click here: Privacy Policy Compensation Range: $50K - $80K

Job Description The Hotel Director of Engineering leads the maintenance and operations of a property's physical facilities. They are responsible for overseeing HVAC, plumbing, and electrical systems, managing the engineering staff, ensuring regulatory and safety compliance, and directing preventive maintenance to protect the property asset and enhance the guest experience. Responsibilities: • Facility Maintenance: Ensure optimum working order of all building structures, grounds, kitchen equipment, laundry, swimming pools, and utility systems., • Team Leadership: Recruit, train, schedule, and mentor the engineering and maintenance staff to ensure maximum productivity and service delivery., • Budgeting & Financials: Develop and administer the department’s operating budget, control repair and maintenance (R&M) expenses, and manage capital project costs., • Compliance & Safety: Enforce adherence to local, state, federal, and brand standards regarding OSHA, ADA, life-safety systems (e.g., fire alarms, sprinklers), and hotel security., • Preventative Maintenance: Implement and continually improve programs to prevent equipment breakdowns, prolong asset life, and reduce guest room maintenance issues., • Energy & Sustainability: Monitor utility consumption and pioneer initiatives to improve energy management and environmental sustainability. Qualifications: • Experience: Typically 5 or more years of hands-on, progressive leadership experience in hospitality maintenance (e.g., previous Chief Engineer role)., • Technical Expertise: Working knowledge of building trades, including HVAC, electrical, plumbing, refrigeration, and carpentry., • Administrative Skills: Proficiency with checkbook accounting, building management systems (BMS), preventative maintenance software, and Microsoft Office., • Certifications: Vocational schooling, military training, or specialized technical/trade certifications are highly preferred., • Soft Skills: Strong problem-solving, organizational abilities, and effective communication to coordinate seamlessly with other hotel departments like Housekeeping and Front Desk. About Company Guests applaud the newly renovated guestrooms at Doubletree by Hilton Fort Worth S Conference Center, featuring luxurious new bedding and flat-screen televisions. Step into our hotel to feel the warmth of modern décor merging contemporary and Texan influences. Situated off I-35W at I-20, six miles from Downtown Fort Worth and within 30 minutes of both DFW Airport and Arlington, this hotel provides a central location, plus perks that assure the utmost in comfort. With Stockyard's history, Sundance Square excitement, and the highlights of the Ft Worth Cultural District only moments away, guests enjoy an endless supply of entertainment near the hotel's Fort Worth, TX location. A trip to nearby Arlington affords even more fun at attractions like Six Flags Over Texas and the famed Cowboys Stadium.

Job DescriptionCompany Description Bowie House, Auberge Collection is an imaginative and bold new urban retreat that draws visitors to a place whose history is built on tales of frontier valor and adventure. An exciting gathering space for locals and visitors alike, the four-story, 106-room boutique hotel features 88 rooms and 18 suites, including a 2,250 square foot signature suite. Luxurious spaces weave together details from Western culture and style like boot jacks and hat racks with contemporary furnishings, lighting and artwork creating feelings of welcome and warmth. A social hub for locals and visitors, Bowie House offers numerous spaces for visitors to enjoy the conviviality and camaraderie that have distinguished the location for so many years. Visitors can sip cocktails in the library lounge, visit the signature restaurant with views of the enchanting outdoor terraces or relax in cabanas on the second story outdoor infinity pool overlooking a peaceful garden oasis. For more information: auberge.com/bowiehouse Follow Bowie House on Instagram and Facebook at @BowieHouseAuberge Job Description Our on property Call Center Agent (PBX Operator) is responsible for transporting guests virtually anywhere they would like to go at any time.\ Job Duties include: • Provide prompt, courteous and efficient handling of all incoming calls, keep track of guests’ requests, and follow up to ensure satisfactory service and assistance for outgoing calls., • Follow up with guests to ensure their requests or problems have been met to their satisfaction., • Receive, record, and relay messages accurately, completely, and legibly., • Contact appropriate individuals or departments (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest calls, requests, or problems., • Answer, record, and process all guest calls, requests, questions, or concerns., • Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible., • Address guests' service needs in a professional, positive, and timely manner. Engage guests in conversation regarding their stay, property services, and area attractions/offerings., • Thank guests with genuine appreciation and provide a fond farewell., • Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call., • Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality., • Monitor busy or unanswered lines, check back with callers on hold to update status and offer to take a message., • Process guest requests for wake up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls., • Thoroughly understand safety procedures and have numbers to the Police, Fire, and Telephone Repair departments.Qualifications, • 1 year experience in same or similar role., • Ability to clearly and pleasantly communicate in English, both orally and in writing., • Ability to perform assigned duties with attention to detail ., • Ability to interact in a polite, professional, and engaging manner., • Experience in a luxury environment is preferred. Additional Information About Auberge Collection Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. For more information: auberge.com Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge About Friedkin Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports. Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo. The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus. For more information, please visit www.friedkin.com Bowie House LLC is an Equal Opportunity Employer, M/F/D/V. Bowie House LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Bowie House LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description The Housekeeping Inspector (or Room Inspector) ensures guest rooms, suites, and public areas meet rigorous cleanliness, safety, and brand standards before guest arrival. They act as a bridge between management and housekeeping staff by training attendants, inspecting completed work, and coordinating room availability with the front desk. Responsibilities: • Room Inspections: Evaluate recently cleaned rooms (usually via a standardized multi-point checklist) to ensure bathrooms, beds, dusting, and vacuuming meet Forbes/brand quality guidelines., • Staff Oversight: Train, coach, and monitor the performance of room attendants and housekeepers, assisting in disciplinary action or performance counseling., • Maintenance & Coordination: Identify and report maintenance deficiencies (e.g., faulty HVAC units, plumbing issues) to engineering, and log room statuses in the property management system., • Supply & Inventory: Monitor housekeeping supply levels, stock linen closets, and assist with inventory counts., • Guest Relations: Assist with resolving guest complaints, handle lost and found items securely, and prepare special VIP amenities., • Cleaning Duties: Pitch in to clean rooms or complete deep-cleaning tasks when the department is short-staffed or during high-volume periods. Qualifications: • Experience: Typically 6 months to 3 years of prior housekeeping, inspecting, or hospitality experience., • Physical Demands: Ability to stand and walk for extended periods, frequently bend/stoop, and push/pull loaded housekeeping carts. Must typically be able to lift up to 25-100 lbs, depending on the property's requirements., • Soft Skills: Strong time management, engaging personality, clear communication, and proficiency with hotel management technology., • Availability: Willingness to work flexible hours, including weekends, holidays, and varied shifts to accommodate hotel operations. About Company Guests applaud the newly renovated guestrooms at Doubletree by Hilton Fort Worth S Conference Center, featuring luxurious new bedding and flat-screen televisions. Step into our hotel to feel the warmth of modern décor merging contemporary and Texan influences. Situated off I-35W at I-20, six miles from Downtown Fort Worth and within 30 minutes of both DFW Airport and Arlington, this hotel provides a central location, plus perks that assure the utmost in comfort. With Stockyard's history, Sundance Square excitement, and the highlights of the Ft Worth Cultural District only moments away, guests enjoy an endless supply of entertainment near the hotel's Fort Worth, TX location. A trip to nearby Arlington affords even more fun at attractions like Six Flags Over Texas and the famed Cowboys Stadium.

Job Description Loews Arlington Hotel and Convention Center is a state-of-the-art, full-service meetings and resort destination that caters to groups of all sizes, as well as families who are looking for a world-class experience in the epicenter of the premier sports and entertainment district in the country. Centrally located between Dallas and Fort Worth between iconic sports stadiums, Globe Life Field, home of the 2023 World Series Texas Rangers and AT&T Stadium, home of the Dallas Cowboys, the 888-room resort features five restaurants and lounges, two pools with an authentic sandy beach, cabanas and a water slide as well as a fitness center, full-service spa and salon and 266,000 square feet of meeting and event space. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: Competitive health & wellness benefits, 401(k) & company match Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement Training & Development opportunities, career growth Tuition Reimbursement Pet Insurance Team Member Hotel Rates, other discounts, perks and more What We're Looking For: We are seeking An organized and detail-oriented Housekeeping Supervisor to maintain the highest standards of cleanliness and guest satisfaction. The ideal candidate will be proactive, motivated, and committed to providing an unforgettable experience for every guest. Who You Are: • A passionate hospitality professional that fosters a welcoming environment for both guests and Team Members., • An individual that adopts a proactive mindset and has excellent communication skills., • Dedicated to enhancing both the guest and team member experience., • Committed to upholding the highest standards of cleanliness and operational efficiency., • Veterans and military spouses are encouraged to apply What You'll Do: • Supervise housekeeping staff, ensuring they perform their duties according to the hotel's standards and policies., • Inspect guest rooms, public areas, and back-of-house areas to ensure cleanliness, maintenance, and safety standards are met., • Assign daily tasks to housekeeping team members and monitor their performance, ensuring efficiency and quality., • Ensure the proper use of cleaning chemicals and equipment by staff and adhere to safety and sanitation regulations., • Train, mentor, and provide ongoing coaching to housekeeping staff on departmental procedures, guest service skills, and equipment usage., • Handle guest requests and complaints in a professional manner, ensuring customer satisfaction and prompt resolution of issues., • Collaborate with other departments, such as maintenance and front desk, to address guest concerns, repairs, and room readiness., • Ensure the department operates within budget, reduce waste, and maintain efficiency while upholding high-quality standards of cleanliness and guest service., • Other duties as assigned. Your Qualifications Includes: • Bachelor's Degree or relevant work experience required., • Minimum of two years of guest service experience in hotel hospitality preferred., • Minimum one-year guest service leadership role preferred., • Experience with previous Property Management System, preferred Opera System., • Knowledge of budgeting, forecasting, and financial analysis in a hotel setting is preferred., • Ability to stand for long periods of time required., • Ability to work weekends, evening, holidays as necessary/required. Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Job Description Loews Arlington Hotel offers job seekers a large-scale resort and meetings environment in Arlington's sports district. Team members support 888 rooms, five dining venues, pools, spa services and 266,000 square feet of event space, with skybridge access to Live! by Loews. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: • Competitive health & wellness benefits, 401(k) & company match, • Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement, • Training & Development opportunities, career growth, • Tuition Reimbursement, • Pet Insurance, • Team Member Hotel Rates, other discounts, perks and more What We're Looking For: A guest-focused Recreation Attendant who brings energy, safety awareness, and a spirit of fun to our pools, beaches, fitness areas, and resort activities. You'll be the friendly face that welcomes guests to our recreation spaces, supports daily programming, manages equipment and cabanas, and ensures every experience is seamless, engaging, and safe. From sunrise yoga setups to family games by the pool, you'll help create memorable moments that keep guests returning year after year. Who You Are: Hospitality-Hearted: You deliver warm, genuine service and create a welcoming environment where guests feel cared for. Safety-Minded: You proactively maintain clean, orderly, and hazard-free spaces; you respond calmly and confidently to incidents. Energetic Host: You enjoy leading activities and encouraging guest participation with an upbeat, inclusive approach. Organized & Reliable: You manage schedules, setups, and inventories with precision and follow-through. Team-Oriented: You communicate clearly, collaborate across departments, and support your teammates to get the job done. Veterans and military spouses are encouraged to apply. What You'll Do: Greet guests at pools, beach areas, fitness centers, and recreation desks; provide information on amenities, hours, and programming. Host and support daily activities (e.g., fitness classes, lawn games, children's crafts, movie nights, seasonal events). Create a warm, friendly atmosphere while maintaining Loews' understated elegance and brand standards. Assist with cabana and chair reservations; escort guests to assigned locations and provide setup (towels, water, amenities). Anticipate guest needs; resolve concerns efficiently or escalate to the Recreation Manager when appropriate. Monitor recreation areas to ensure safety, capacity, and cleanliness; enforce property rules and local regulations. Set up, inspect, and break down daily equipment (e.g., umbrellas, lounge chairs, game sets, fitness accessories). Conduct regular walk-throughs for hazards; respond to spills, weather changes, and other conditions promptly. Support incident response and emergency procedures; call for assistance as needed (Security, Engineering, Medical). If certified, provide basic first aid within scope of training and assist lifeguard staff during emergencies. Maintain inventory of towels, supplies, recreation equipment; track usage and report loss/damage. Prepare activity spaces according to schedule and planograms/diagrams; maintain visual order and brand cohesion. Process cabana, activity, and rental transactions (where applicable); handle cashless payments per policy. Coordinate with Housekeeping and Engineering for cleanliness and maintenance needs; submit and follow up on work orders. Support seasonal programming rollouts, holiday events, and special activations in partnership with Marketing/Events. Share guest feedback and participation trends with the Recreation Manager to enhance programming. Communicate clearly with front desk, concierge, and food & beverage teams to align on guest requests and service timing. Attend meetings and training sessions; maintain up-to-date knowledge of offerings, promotions, and safety procedures. Shuttle guests by golf cart around property, including Silver Strand Beach Hut. Requires Valid Driver's License. Other Responsibilities Preserve the livelihood and reputation of recreation outlets by complying with legal policies and requirements. Regularly lift 45 pounds; reach, bend, crouch, kneel, push, pull, and walk; stand for several hours at a time. Regular attendance in conformance with standards. May be required to work varying schedules to reflect business needs. Required to attend all mandatory training sessions and meetings. Perform other duties as assigned. Your Qualifications Include: Previous customer service or hospitality experience preferred; recreation, fitness, or resort experience a plus. CPR/AED and First Aid certification preferred (or willingness to obtain upon hire); Lifeguard certification a plus depending on property needs. Strong communication and interpersonal skills; confident facilitating small groups and family activities. Basic proficiency with Microsoft Office (Teams, Word, Excel) and point-of-sale systems; comfort with scheduling tools. Reliable, organized, and proactive with a collaborative mindset. Knowledge of local attractions and outdoor/recreation practices; comfort working in outdoor environments. Multilingual abilities are a plus. Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Hilton is seeking a Front Desk Supervisor to oversee front desk operations and ensure guests receive excellent customer service throughout their stay. The Front Desk Supervisor assists with daily front desk operations, supports Front Desk Agents during busy shifts, handles escalated guest concerns, and helps manage the check-in and check-out process to ensure efficiency and accuracy. Responsibilities include supervising front desk staff, training new employees, creating shift schedules, assisting with guest service issues, authorizing refunds or room changes when necessary, monitoring room availability and reservations, coordinating with housekeeping and maintenance to ensure rooms are ready, and ensuring Hilton service standards are maintained at all times. This position typically pays $16 to $35 per hour depending on location, experience, and hotel size, with higher wages often offered at large or high-occupancy properties. Full-time employees may be eligible for benefits including health, dental, and vision insurance, paid time off, 401(k) with company match, Hilton employee hotel discounts, paid holidays, and advancement opportunities into hotel management roles. Some hotels may also offer performance bonuses, shift differential pay for evening or overnight shifts, and incentive bonuses tied to guest satisfaction scores or upselling programs.

Hilton is seeking Front Desk Agents to serve as the first point of contact for guests and provide excellent customer service throughout the guest check-in and check-out process. Front Desk Agents are responsible for greeting guests, checking guests in and out, verifying reservations, processing payments, issuing room keys, and answering questions about hotel services and local attractions. Employees handle phone calls, assist with booking reservations, resolve guest concerns or complaints, coordinate with housekeeping and maintenance regarding room status, and ensure the front desk and lobby area remain organized and professional at all times. This position typically pays $16 to $35 per hour depending on location, experience, shift, and hotel type, with higher pay often available for overnight shifts, high-end properties, and supervisory-level front desk roles. Full-time employees may be eligible for benefits including health, dental, and vision insurance, paid time off, 401(k) with company match, Hilton employee hotel discounts, paid holidays, and opportunities for advancement into supervisor or management roles. Some locations may also offer shift differentials for overnight shifts, performance bonuses, upsell incentives for room upgrades, and holiday pay premiums.

Job Description Job Description Front Desk Agent - Night Auditor, Fort Worth, TX DUTIES & RESPONSIBILITIES • Greets, registers, and assigns rooms to guests., • Handles confidential information, including guest records, with a high degree of integrity., • Promptly and effectively deals with guest requests and complaints., • Answers and routes calls as appropriate; takes guest messages with accuracy., • Responsible for cash drawer contents and transactions during shift., • Maintains accurate records including cash flows, registration cards, reservation cards, and property walks., • Answers inquiries pertaining to hotel services, registration of guests, and travel directions., • Assists with sales and marketing efforts as directed by the General Manager., • Offers and properly handles requests for wake-up calls., • Records pertinent guest information in the pass on log., • May assist in replenishing continental breakfast as needed and keeping breakfast area clean., • Ensures common area/lobby is clean., • Performs laundry functions as directed., • Other duties assigned. EDUCATION, EXPERIENCE, LICENSURE, & CERTIFICATION • A minimum of 6 months hotel experience, • Hilton OnQ a plus, • Flexible schedule, • Must be available Weekends and Holidays KNOWLEDGE, SKILLS, & ABILITIES • Ability to identify and resolve problems in a timely manner; develops alternative solutions and uses reason even when dealing with emotional topics., • Ability to manage difficult or emotional customer situations; includes the ability to respond promptly to customer needs and requests for service and assistance., • Ability to maintain a high level of professionalism; treats others with respect and consideration regardless of their status or position., • Knowledge of and ability to appropriately interrupt and follow policies and procedures., • Knowledge of and ability to adhere to safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly., • Ability to present and express ideas and information clearly and concisely in a manner appropriate to audience, whether oral written., • Skill in the use of personal computers and related software applications., • Ability to meet the demands of the work schedule, to be at work and on time. May occasionally require the ability to work outside of regularly scheduled hours. Schedules may vary based on business need. Required education: • High school or equivalent

Job DescriptionJob Title: Front Desk Agent – PM Shift Part Time (3:00 PM – 11:00 PM) We are seeking a friendly, reliable, and service-oriented part time Front Desk Agent to join our team for the PM shift (3:00 PM – 11:00 PM). As the first point of contact for our guests, you will play a key role in creating a welcoming and positive experience from check-in to check-out. The ideal candidate has excellent communication skills, strong attention to detail, and a passion for providing outstanding customer service. In this role, you will assist guests with check-ins and check-outs, answer questions, handle reservations, and ensure guests receive prompt and courteous service throughout their stay. This position requires professionalism, the ability to multitask in a fast-paced environment, and a commitment to maintaining a high standard of hospitality. If you enjoy working with people, solving problems, and creating memorable guest experiences, we encourage you to apply. We are not considering any candidates who are not able to work on weekends or holidays. Key Responsibilities: • Greet and welcome guests in a warm and courteous manner, • Perform check-in and check-out procedures efficiently and accurately, • Manage room reservations through phone, email, and third-party platforms, • Provide guests with information about hotel services, amenities, and local attractions, • Handle guest requests, complaints, and feedback professionally and promptly, • Maintain accurate records of guest accounts and process payments, • Ensure the front desk and lobby areas are clean, organized, and welcoming at all times, • Coordinate with housekeeping and maintenance departments to fulfill guest needs, • Follow hotel policies, procedures, and safety protocols Qualifications: • High school diploma or equivalent; associate degree in hospitality or related field preferred, • Previous customer service or hotel front desk experience is a plus, • Proficiency in hotel management software (e.g., Opera, HotelKey, or similar) is an advantage, • Strong communication and interpersonal skills, • Ability to multitask and remain calm in high-pressure situations, • Flexibility to work various shifts, including evenings, weekends, and holidays, • Professional appearance and demeanor Working Conditions: • Standing for extended periods, • May be required to lift or carry light items (e.g., luggage, packages), • Fast-paced, customer-facing environment Hotel experience is required for this position. At this time, we are not considering any candidates who are not able to work on weekends or holidays. No need to apply for this position if you are not able to work on weekends and holidays. Job Type: Part-time & Full-Time Pay: $13.00 - $14.00 per hour Benefits: Employee discount Schedule: • 8 hour shift, • Part time position three to four shifts a week, • Evening Shifts (mandatory), • Night Audit Shifts (as required), • Holidays, • Weekends as needed Ability to commute/relocate: • Forest Hill, TX 76140: Reliably commute or planning to relocate before starting work (Preferred) Experience: • Hotel experience: 1 year (Required), • Customer service: 2 years (Required) Work Location: In person

Job DescriptionDescription: Join the team that’s redefining hospitality. Kozy Hotel blends modern design, smart technology, and personalized service to create a guest experience that’s anything but ordinary. We’re seeking a Front Desk Agent who thrives on connection, precision, and delivering moments of delight. What You’ll Do As a Front Desk Agent, you’ll be the face of Kozy—welcoming guests, solving problems, and setting the tone for a seamless stay. Your responsibilities will include: • Greeting guests with warmth and professionalism, ensuring a smooth check-in and check-out process, • Managing reservations, room assignments, and guest inquiries via phone, email, and in person, • Handling payments, verifying IDs, and maintaining accurate records in our property management system, • Resolving guest concerns with empathy and efficiency, escalating issues when needed, • Coordinating with housekeeping and maintenance to ensure room readiness and guest satisfaction, • Promoting hotel amenities, local attractions, and upselling services when appropriate, • Maintaining a clean, organized, and secure front desk environmentRequirements: What You Bring We’re looking for someone who’s sharp, personable, and ready to grow. Ideal candidates will have: • Previous front desk or customer service experience (hospitality preferred), • Strong communication skills and a calm, solution-oriented approach, • Familiarity with hotel systems (StayNTouch is a bonus) is a plus, • Ability to multitask and stay composed in a fast-paced environment, • Flexibility to work mornings, evenings, weekends, and holidays as needed, • A team-first attitude and a genuine desire to make guests feel welcome What We Offer • Competitive hourly pay, • Paid time off and holiday pay, • Health benefits including fulling company paid medical, dental and vision, • Employee discounts on hotel stays and amenities, • Opportunities for advancement and cross-training, • A stylish, supportive work environment where your ideas matter Ready to join a hotel that’s anything but cookie-cutter? Apply now and bring your personality, professionalism, and passion to Kozy Hotel.

Job Description Loews Arlington Hotel and Convention Center is a state-of-the-art, full-service meetings and resort destination that caters to groups of all sizes, as well as families who are looking for a world-class experience in the epicenter of the premier sports and entertainment district in the country. Centrally located between Dallas and Fort Worth between iconic sports stadiums, Globe Life Field, home of the 2023 World Series Texas Rangers and AT&T Stadium, home of the Dallas Cowboys, the 888-room resort features five restaurants and lounges, two pools with an authentic sandy beach, cabanas and a water slide as well as a fitness center, full-service spa and salon and 266,000 square feet of meeting and event space. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: • Competitive health & wellness benefits, 401(k) & company match, • Paid Sick Days, Vacation, and Holidays, Paid Bereavement, • Pet Insurance and Paid Pet Bereavement, • Training & Development opportunities, career growth, • Tuition Reimbursement, • Team Member Hotel Rates, other discounts, perks and more What We're Looking For: An experienced and dynamic Supervisor of Front Office, to lead the operational activities of our guest services team at Loews Hotels. This pivotal role is responsible for ensuring our team delivers exceptional service and quality, consistently exceeding guest expectations at the front desk and in concierge services. Who You Are: • A natural leader with the ability to inspire and motivate a diverse team, fostering a positive and collaborative work environment., • Service focused and committed to delivering exceptional guest experiences, with a passion for anticipating and exceeding guest needs., • An individual with excellent verbal and written communication skills, capable of engaging with guests, team members, and other departments with clarity and professionalism., • A problem-solver with a proactive approach to resolving issues and addressing guest concerns, with the ability to think critically and make sound decisions under pressure., • Highly organized with strong multitasking abilities, able to prioritize effectively and manage time efficiently in a fast-paced environment., • Veterans and military spouses encouraged to apply What You'll Do: • Manage daily operations of the Front Office Team., • Responsible for leading and delivering exceptional guest experience., • Lead and supervise the guest services team to ensure high performance, morale, and compliance with service standards., • Monitor, communicate, and respond to guest feedback to enhance service quality and develop strategies for increasing guest loyalty and satisfaction., • Oversee room allocations based on guest preferences and coordinate with housekeeping., • Implement training programs while mentoring staff to foster professional growth., • Serve as the primary contact for internal and external inquiries., • Conduct audits and maintain accurate financial records, ensuring timely payment processing and analyzing financial performance., • Prepare performance reports for management on operational effectiveness and guest feedback., • Collaborate on initiatives to promote hotel services and enhance operational efficiency., • Handle emergencies with professionalism while ensuring the safety and security of guests and staff., • Perform additional duties as assigned. Qualifications Include: • Minimum of two years guest service experience in hotel hospitality preferred., • Minimum one-year guest service leadership role preferred., • Experience with previous Property Management System, preferred Opera System., • Knowledge of budgeting, forecasting, and financial analysis in a hotel setting preferred., • Ability to stand for long periods of time required., • Ability to work weekends, evening, holidays as necessary/required. Who You'll Supervise: • Front Desk Team, • Guest Services Team Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Job Description We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today! 3 pm til 11 pm shift and occasional night audit. Responsibilities: • Connect with the housekeeping department to ensure guest accommodations are ready, • Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests, • Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers, • General bookkeeping: ensure all hotel guest account information is accurate and up-to-date, • Handle customer complaints as necessary Qualifications: • 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred, • Must have graduated high school, received a GED or equivalent, • Working knowledge of Microsoft Office and reservation management systems, • Comfortable taking telephone calls and mitigating stressful situations, • Displays impeccable interpersonal, time management, organizational skills, and customer service skills About Company Guests applaud the newly renovated guestrooms at Doubletree by Hilton Fort Worth S Conference Center, featuring luxurious new bedding and flat-screen televisions. Step into our hotel to feel the warmth of modern décor merging contemporary and Texan influences. Situated off I-35W at I-20, six miles from Downtown Fort Worth and within 30 minutes of both DFW Airport and Arlington, this hotel provides a central location, plus perks that assure the utmost in comfort. With Stockyard's history, Sundance Square excitement, and the highlights of the Ft Worth Cultural District only moments away, guests enjoy an endless supply of entertainment near the hotel's Fort Worth, TX location. A trip to nearby Arlington affords even more fun at attractions like Six Flags Over Texas and the famed Cowboys Stadium.

Job Description We are hiring an experienced Front Office Manager for our Hyatt House property. This role requires prior experience at Hyatt House or Hyatt Place and strong knowledge of Hyatt brand standards, guest service culture, and operational procedures. The Front Office Manager will lead the front desk team, ensure smooth daily operations, and maintain exceptional guest satisfaction aligned with Hyatt brand expectations. Key Responsibilities • Oversee daily front desk operations, including check-in/out, guest relations, and night audit functions, • Train, schedule, and lead Front Desk, Guest Services, and Night Audit staff, • Ensure full compliance with Hyatt brand standards and service protocols, • Collaborate with Housekeeping and Engineering to ensure room quality and readiness, • Manage room inventory, rates, and reservations in coordination with Revenue & Sales teams, • Handle guest concerns, service recovery, and escalations professionally, • Maintain accurate billing, cash handling, and audit processes, • Review guest satisfaction scores and execute improvement plans, • Prepare departmental reports and participate in leadership meetings Requirements: Must-Have • Previous experience with Hyatt House or Hyatt Place (Required), • Minimum 2–3 years in Front Office leadership (Supervisor/Assistant Manager/Manager role) Skills & Competencies • Proficiency in Hyatt systems (Opera/Host, HGS, Reserve, etc.), • Strong leadership & team development skills, • Excellent communication and guest service skills, • Ability to work weekends, evenings, and holidays based on business needs, • Strong problem-solving and conflict resolution abilities Education • Bachelor's degree in Hospitality or related field (Preferred), • Hyatt brand training/ certifications (Plus) Preferred Traits • Service-driven and guest-focused, • Calm under pressure, solutions-oriented, • Strong attention to detail and organizational skills, • Experience with extended-stay hotel operations is a plus Powered by JazzHR cgyZ5nf15C

The Front Desk Agent provides friendly, efficient registration, guest settlement, and information to all guests, fellow employees and visitors. Location: Benchmark Hospitality at Deloitte University Hotel & Conference Center. Check guest out ensuring satisfactory stay at the hotel.

The Front Desk Associate is able to quickly develop strong relationships and trust, warmly welcome new clients, and answer inquiries. Additionally, the Front Desk Associate may need to process transactions, handle money, and contribute to facility cleanliness. The Front Desk Associate is responsible

Have knowledge of hotel rates, discounts and how to handle each. Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which

We are looking for a Front Desk Supervisor to lead and manage the front desk operations of our hotel. The ideal candidate will be responsible for overseeing a team of front desk staff, greeting guests, addressing guest inquiries and complaints, and ensuring a professional lobby environment. Led and

Job Description The Hotel Operations Manager oversees daily property operations, including front desk, housekeeping, food and beverage, and maintenance, to ensure high guest satisfaction and operational efficiency. They manage staff recruitment, training, and scheduling, maintain brand standards, manage budgets, and resolve guest complaints. Responsibilities: • Operational Oversight: Supervising departments like housekeeping, front office, and maintenance to maintain cleanliness and service standards., • Guest Satisfaction: Addressing guest complaints and enhancing service quality by reviewing feedback., • Staff Management: Recruiting, training, scheduling, and motivating staff to achieve performance goals., • Financial Performance: Managing operating budgets, monitoring expenses, and assisting with sales strategies., • Health & Safety Compliance: Ensuring compliance with all health, safety, and security regulations., • Supply Chain: Ordering and maintaining inventory levels of linens, toiletries, and other supplies. Qualifications: • Experience: Proven experience in hotel management or a similar role in the hospitality industry., • Leadership: Strong leadership, coaching, and team-building skills., • Communication: Excellent verbal and written communication skills., • Problem-Solving: Ability to resolve conflicts and handle guest concerns quickly., • Education: A degree in Hospitality Management or a related field is often preferred. About Company Guests applaud the newly renovated guestrooms at Doubletree by Hilton Fort Worth S Conference Center, featuring luxurious new bedding and flat-screen televisions. Step into our hotel to feel the warmth of modern décor merging contemporary and Texan influences. Situated off I-35W at I-20, six miles from Downtown Fort Worth and within 30 minutes of both DFW Airport and Arlington, this hotel provides a central location, plus perks that assure the utmost in comfort. With Stockyard's history, Sundance Square excitement, and the highlights of the Ft Worth Cultural District only moments away, guests enjoy an endless supply of entertainment near the hotel's Fort Worth, TX location. A trip to nearby Arlington affords even more fun at attractions like Six Flags Over Texas and the famed Cowboys Stadium.

Job DescriptionLive! By Loews-Arlington, TX treats guests to an unprecedented upscale experience that blends sports and entertainment with first-class hospitality and superior amenities. Ideally positioned between the new Texas Rangers' ballpark and Dallas Cowboys' Stadium, the 302-room hotel boasts an infinity-edge pool, a rooftop terrace and floor-to-ceiling windows that offer sweeping views of the Arlington Entertainment District. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: Competitive health & wellness benefits, 401(k) & company match Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement Training & Development opportunities, career growth Tuition Reimbursement Pet Insurance Team Member Hotel Rates, other discounts, perks and more What We're Looking For: A warm and welcoming Front Office Agent who will be the face of Loews Hotels, creating memorable first impressions and delivering exceptional guest experiences from check-in to check-out. In this role, you'll combine professionalism with genuine hospitality, ensuring every guest feels valued and cared for. You'll thrive in a fast-paced environment where attention to detail and a proactive approach make all the difference. Who You Are: Guest Experience Champion: You have a passion for hospitality and take pride in anticipating and exceeding guest needs. Clear Communicator: You excel in verbal and written communication, engaging guests and team members with clarity and professionalism. Proactive Problem Solver: You approach challenges with confidence and creativity, ensuring smooth operations and satisfied guests. Adaptable Team Player: You embrace change and work collaboratively, supporting your team and other departments to achieve shared goals. Detail-Oriented Professional: You maintain accuracy and efficiency in every task, from handling payments to managing guest inquiries. Veterans and military spouses encouraged to apply. What You'll Do: Greet and register guests with warmth and professionalism, ensuring a seamless arrival experience. Assign rooms that meet guest preferences and special requests. Obtain and verify credit and payment information in accordance with hotel policies. Promote hotel services, amenities, and local attractions to enhance the guest experience. Respond to guest inquiries and resolve issues promptly and effectively. Maintain knowledge of upcoming events, group bookings, and banquet orders. Perform check-out procedures and handle cash transactions accurately. Monitor and maintain the cleanliness and appearance of the Front Desk and lobby area. Handle emergencies with professionalism, prioritizing guest and team member safety. Regular attendance in conformance with standards. May be required to work varying schedules to reflect business needs. Required to attend all mandatory training sessions and meetings. Perform other duties as assigned. Your Qualifications Include: Minimum of one (1) year guest service experience in hotel hospitality preferred. Experience with previous Property Management System, preferred Opera System. Ability to stand and walk for long periods of time required. Ability to work weekends, evening, holidays as necessary/required. Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Job Description Loews Arlington Hotel and Convention Center is a state-of-the-art, full-service meetings and resort destination that caters to groups of all sizes, as well as families who are looking for a world-class experience in the epicenter of the premier sports and entertainment district in the country. Centrally located between Dallas and Fort Worth between iconic sports stadiums, Globe Life Field, home of the 2023 World Series Texas Rangers and AT&T Stadium, home of the Dallas Cowboys, the 888-room resort features five restaurants and lounges, two pools with an authentic sandy beach, cabanas and a water slide as well as a fitness center, full-service spa and salon and 266,000 square feet of meeting and event space. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: Competitive health & wellness benefits, 401(k) & company match Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement Training & Development opportunities, career growth Tuition Reimbursement Pet Insurance Team Member Hotel Rates, other discounts, perks and more What We're Looking For: A warm and welcoming Front Office Agent who will be the face of Loews Hotels, creating memorable first impressions and delivering exceptional guest experiences from check-in to check-out. In this role, you'll combine professionalism with genuine hospitality, ensuring every guest feels valued and cared for. You'll thrive in a fast-paced environment where attention to detail and a proactive approach make all the difference. Who You Are: Guest Experience Champion: You have a passion for hospitality and take pride in anticipating and exceeding guest needs. Clear Communicator: You excel in verbal and written communication, engaging guests and team members with clarity and professionalism. Proactive Problem Solver: You approach challenges with confidence and creativity, ensuring smooth operations and satisfied guests. Adaptable Team Player: You embrace change and work collaboratively, supporting your team and other departments to achieve shared goals. Detail-Oriented Professional: You maintain accuracy and efficiency in every task, from handling payments to managing guest inquiries. Veterans and military spouses encouraged to apply. What You'll Do: Greet and register guests with warmth and professionalism, ensuring a seamless arrival experience. Assign rooms that meet guest preferences and special requests. Obtain and verify credit and payment information in accordance with hotel policies. Promote hotel services, amenities, and local attractions to enhance the guest experience. Respond to guest inquiries and resolve issues promptly and effectively. Maintain knowledge of upcoming events, group bookings, and banquet orders. Perform check-out procedures and handle cash transactions accurately. Monitor and maintain the cleanliness and appearance of the Front Desk and lobby area. Handle emergencies with professionalism, prioritizing guest and team member safety. Regular attendance in conformance with standards. May be required to work varying schedules to reflect business needs. Required to attend all mandatory training sessions and meetings. Perform other duties as assigned. Your Qualifications Include: Minimum of one (1) year guest service experience in hotel hospitality preferred. Experience with previous Property Management System, preferred Opera System. Ability to stand and walk for long periods of time required. Ability to work weekends, evening, holidays as necessary/required. Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Job Description Company Overview: Alliance Aviation Services (AAS) is a premier, award-winning Fixed Base Operator (FBO) located at Perot Field Fort Worth Alliance Airport in Fort Worth, Texas. Strategically positioned within one of the nation’s most dynamic aviation hubs, AAS provides comprehensive ground support and concierge-level services to a diverse clientele—including civilian, military, and cargo operators. With a strong reputation built on operational excellence, AAS combines world-class customer service with cutting-edge facilities designed to meet the needs of pilots, passengers, and military personnel alike. Whether supporting complex cargo logistics or welcoming VIP guests, the Alliance team is committed to delivering seamless, safe, and superior aviation experiences. Our focus on precision, hospitality, and continuous innovation ensures that every arrival and departure is handled with exceptional care and attention. Position Summary: AAS is seeking a polished, professional, and enthusiastic Customer Service Representative (CSR) to join our team in Fort Worth, TX. Reporting to the Customer Experience Manager, the CSR plays a vital role in delivering world-class customer service while performing key administrative and operational duties. This fast-paced, team-oriented environment demands a detail-driven and customer-focused individual who consistently demonstrates professionalism, courtesy, and adaptability in interactions with pilots, crew members, passengers, and internal stakeholders. As a frontline ambassador, the CSR is instrumental in shaping memorable aviation experiences that reflect our commitment to excellence and hospitality. Responsibilities: Front Desk and Customer Engagement: • Serve as the first point of contact, creating lasting impressions through service excellence., • Greet and assist guests at the FBO with warmth and professionalism., • Provide VIP planeside greetings with carpet service, ensuring an elevated arrival experience., • Maintain clean, organized, and welcoming facilities and amenities., • Answer incoming calls and emails promptly and courteously, efficiently resolving inquiries., • Utilize creativity and attention to detail to create memorable experiences for guests. Administrative and Logistics Coordination: • Support smooth operations with precise documentation and resource management., • Retrieve and distribute incoming mail throughout the facility., • Accurately receive, communicate and ensure completion of fuel and service requests, • Communicate with use of two-way radios with team members and customers., • Input customer data and service details into systems such as TAS, FlightBridge, and Salesforce., • Organize and maintain internal documents, reports, and logs., • Accurately invoice and collect payment for services rendered in a timely manner., • Reconcile vendor billing and commissions and place orders. Guest Services and Travel Coordination: • Facilitate seamless guest experiences and personalized travel solutions., • Maintain and clean crew cars provided for customer use., • Wash and service base customer vehicles, ensuring optimal presentation., • Manage rental vehicle reservations, contracts, and check-in processes on behalf of rental agencies., • Assist customers in placing accurate and timely catering orders., • Support travel arrangements, including hotel accommodations, ground transportation and charter coordination., • Provide proactive recommendations and assistance tailored to guest preferences. Sales, Marketing and Event Support: • Promote services and support major aviation events with professionalism., • Contribute to marketing initiatives and promotional campaigns., • Assist with the coordination and operations of premier events such as NASCAR, philanthropic and industry events., • Represent AAS during special events with poise and attention to detail while ensuring minimal disruption to normal operations. Cross-Functional Support: • Assist in the security of the airport, our customers, their assets and our team members., • Contribute to ongoing excellence through collaboration and continuous improvement., • Assist in training and onboarding new Customer Service Representatives., • Perform additional duties as assigned to support the FBO’s operational success. Required Skills and Abilities: • Strong command of Microsoft Office tools (Word, Excel, Outlook, PowerPoint) for document handling and communication., • Familiarity with Salesforce or comparable CRM systems to manage customer relationships and workflow., • Operational experience with VHF and two-way radios to ensure accurate, real-time communication across departments., • Exceptional verbal and written communication with a professional, customer-first attitude., • Ability to communicate clearly and calmly under pressure—whether in person, by phone, or over radio., • Demonstrated ability to multitask efficiently in a fast-paced, service-driven environment., • Excellent organizational habits with a keen eye for detail and task prioritization., • Strong time management skills and a proactive approach to getting things done., • High level of discretion and professionalism, especially when interacting with VIP clientele., • Versatile and composed when working in dynamic settings or handling last-minute requests., • Team-oriented with a self-motivated attitude and a commitment to maintaining high standards. Education and Experience: • High school diploma or equivalent required., • Minimum of 3 years of experience in customer service, preferably in aviation, hospitality, or luxury service environments., • Exposure to aviation operations or prior experience within a Fixed Base Operator (FBO) preferred., • Experience working in high-volume or fast-paced environments where multi-tasking and client engagement are key to success., • Familiarity with scheduling platforms, service coordination tools, or CRM systems such as Salesforce preferred., • Bilingual proficiency preferred. Benefits Highlights • Medical Insurance, • Dental Insurance, • Vision Insurance, • Flexible Spending Accounts (FSA), • Health Savings Accounts (HSA), • Vacation time, • Sick time, • Holidays, • Paid family caregiver leave, • Mental health and wellness resources, • Life Insurance, • Disability Insurance, • 401(k) with company match, • Tuition assistance, • Additional programs to support Associates and their families EEO Statement: Hillwood is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of, race, color, religion, gender, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information or any other characteristic protected by law. #AAS

Job Description Company Overview: Alliance Aviation Services (AAS) is a premier, award-winning Fixed Base Operator (FBO) located at Perot Field Fort Worth Alliance Airport in Fort Worth, Texas. Strategically positioned within one of the nation’s most dynamic aviation hubs, AAS provides comprehensive ground support and concierge-level services to a diverse clientele—including civilian, military, and cargo operators. With a strong reputation built on operational excellence, AAS combines world-class customer service with cutting-edge facilities designed to meet the needs of pilots, passengers, and military personnel alike. Whether supporting complex cargo logistics or welcoming VIP guests, the Alliance team is committed to delivering seamless, safe, and superior aviation experiences. Our focus on precision, hospitality, and continuous innovation ensures that every arrival and departure is handled with exceptional care and attention. Position Summary: AAS is seeking a polished, professional, and enthusiastic Customer Service Representative (CSR) to join our team in Fort Worth, TX. Reporting to the Customer Experience Manager, the CSR plays a vital role in delivering world-class customer service while performing key administrative and operational duties. This fast-paced, team-oriented environment demands a detail-driven and customer-focused individual who consistently demonstrates professionalism, courtesy, and adaptability in interactions with pilots, crew members, passengers, and internal stakeholders. As a frontline ambassador, the CSR is instrumental in shaping memorable aviation experiences that reflect our commitment to excellence and hospitality. Responsibilities: Front Desk and Customer Engagement: • Serve as the first point of contact, creating lasting impressions through service excellence., • Greet and assist guests at the FBO with warmth and professionalism., • Provide VIP planeside greetings with carpet service, ensuring an elevated arrival experience., • Maintain clean, organized, and welcoming facilities and amenities., • Answer incoming calls and emails promptly and courteously, efficiently resolving inquiries., • Utilize creativity and attention to detail to create memorable experiences for guests. Administrative and Logistics Coordination: • Support smooth operations with precise documentation and resource management., • Retrieve and distribute incoming mail throughout the facility., • Accurately receive, communicate and ensure completion of fuel and service requests, • Communicate with use of two-way radios with team members and customers., • Input customer data and service details into systems such as TAS, FlightBridge, and Salesforce., • Organize and maintain internal documents, reports, and logs., • Accurately invoice and collect payment for services rendered in a timely manner., • Reconcile vendor billing and commissions and place orders. Night Audit Reconciliation: • Perform daily bookkeeping, general accounting, and reconciliation activities to ensure financial accuracy and operational continuity., • Process fuel sales and military receipts, and related documentation in accordance with company procedures., • Reconcile cash, credit card, and petty cash transactions, investigating and resolving discrepancies as needed., • Assist with overnight reporting, recordkeeping, and administrative closeout activities. Guest Services and Travel Coordination: • Facilitate seamless guest experiences and personalized travel solutions., • Maintain and clean crew cars provided for customer use., • Wash and service base customer vehicles, ensuring optimal presentation., • Manage rental vehicle reservations, contracts, and check-in processes on behalf of rental agencies., • Assist customers in placing accurate and timely catering orders., • Support travel arrangements, including hotel accommodations, ground transportation and charter coordination., • Provide proactive recommendations and assistance tailored to guest preferences. Sales, Marketing and Event Support: • Promote services and support major aviation events with professionalism., • Contribute to marketing initiatives and promotional campaigns., • Assist with the coordination and operations of premier events such as NASCAR, philanthropic and industry events., • Represent AAS during special events with poise and attention to detail while ensuring minimal disruption to normal operations. Cross-Functional Support: • Assist in the security of the airport, our customers, their assets and our team members., • Contribute to ongoing excellence through collaboration and continuous improvement., • Assist in training and onboarding new Customer Service Representatives., • Perform additional duties as assigned to support the FBO’s operational success. Required Skills and Abilities: • Strong command of Microsoft Office tools (Word, Excel, Outlook, PowerPoint) for document handling and communication., • Familiarity with Salesforce or comparable CRM systems to manage customer relationships and workflow., • Operational experience with VHF and two-way radios to ensure accurate, real-time communication across departments., • Exceptional verbal and written communication with a professional, customer-first attitude., • Ability to communicate clearly and calmly under pressure—whether in person, by phone, or over radio., • Demonstrated ability to multitask efficiently in a fast-paced, service-driven environment., • Excellent organizational habits with a keen eye for detail and task prioritization., • Strong time management skills and a proactive approach to getting things done., • High level of discretion and professionalism, especially when interacting with VIP clientele., • Versatile and composed when working in dynamic settings or handling last-minute requests., • Team-oriented with a self-motivated attitude and a commitment to maintaining high standards. Education and Experience: • High school diploma or equivalent required., • Minimum of 3 years of experience in customer service, preferably in aviation, hospitality, or luxury service environments., • Exposure to aviation operations or prior experience within a Fixed Base Operator (FBO) preferred., • Experience working in high-volume or fast-paced environments where multi-tasking and client engagement are key to success., • Familiarity with scheduling platforms, service coordination tools, or CRM systems such as Salesforce preferred., • Bilingual proficiency preferred. Benefits Highlights • Medical Insurance, • Dental Insurance, • Vision Insurance, • Flexible Spending Accounts (FSA), • Health Savings Accounts (HSA), • Vacation time, • Sick time, • Holidays, • Paid family caregiver leave, • Mental health and wellness resources, • Life Insurance, • Disability Insurance, • 401(k) with company match, • Tuition assistance, • Additional programs to support Associates and their families EEO Statement: Hillwood is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of, race, color, religion, gender, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information or any other characteristic protected by law. #AAS

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. • Answer inquires from guests regarding restaurants, transportation, entertainment, etc., • Follow all cash handling and credit policies., • Be aware of all rates, packages and special promotions as listed in the Red Book., • Be familiar with all in-house groups., • Be aware of closed out and restricted dates., • Obtain all necessary information when taking room reservations and follow the rate-quoting scenario., • Be familiar with hospitality terminology., • Have knowledge of emergency procedures and assist as needed., • Handle check-ins and checkouts in a friendly, efficient and courteous manner., • Use proper two-way radio etiquette at all times when communicating with other employees., • Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system., • Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner., • Be able to complete a bucket check, room rate verification report, and housekeeping report., • Balance and prepare individual paperwork for closing of shift according to hotel standards., • Maintain and market promotions and guest programs., • Maintain a clean work area., • Assist guests with safe deposit boxes., • College course work in related field helpful., • Experience in a hotel or a related field preferred., • High School diploma or equivalent required., • Computer experience required., • Customer Services experience preferred., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to cross-train in other hotel related areas., • Must be able to maintain confidentiality of information., • Must be able to show initiative, including anticipating guest or operational needs., • Perform other duties as requested by management.

Take pride in working for Hilton Hotel Front Desk Associate and help us make every day count. In this position, youll join a fast-paced environment where teamwork matters while supporting daily operations and contributing to success. Reliable pay, flexible scheduling, and advancement opportunities are waiting.

Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com Location Overview The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities Answer inquires from guests regarding restaurants, transportation, entertainment, etc. Follow all cash handling and credit policies. Be aware of all rates, packages and special promotions as listed in the Red Book. Be familiar with all in-house groups. Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. Be familiar with hospitality terminology. Have knowledge of emergency procedures and assist as needed. Handle check-ins and checkouts in a friendly, efficient and courteous manner. Use proper two-way radio etiquette at all times when communicating with other employees. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner. Be able to complete a bucket check, room rate verification report, and housekeeping report. Balance and prepare individual paperwork for closing of shift according to hotel standards. Maintain and market promotions and guest programs. Maintain a clean work area. Assist guests with safe deposit boxes. Qualifications College course work in related field helpful. Experience in a hotel or a related field preferred. High School diploma or equivalent required. Computer experience required. Customer Services experience preferred. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. * Perform other duties as requested by management.

Additional Information Open Availability Preferred, weekend availability needed. Job Number 26074924 Job Category Housekeeping & Laundry Location 1500 Nolan Ryan Expy, Arlington, Texas, United States, 76011 VIEW ON MAP (https://www.google.com/maps?q=1500%20Nolan%20Ryan%20Expy%2C%20Arlington%2C%20Texas%2C%20United%20States%2C%2076011) Schedule Full Time Located Remotely? N Position Type Non-Management Pay Range: $17.00-$17.50 per hour POSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun. In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

ABOUT THE POSITION: -Responsible for handling guest check-ins and check-outs efficiently, informing guests of hotel's facilities at time of registration. -Handle guest issues, complaints, and requests and pro-actively resolve in a manner satisfactory to both the guest and hotel. -Answer guest questions regarding local area facilities and be able to give proper directions to these areas. -Demonstrate proper telephone etiquette, transferring of calls, and taking accurate messages for guests and fellow employees, according to company standards. -Concierge- Manage guest experience by informing guests of various activities and dining around the area. Booking any activity or reservations as requested by guest. JOB REQUIREMENTS: -High school graduate or GED certificate, with an aptitude for math. -Previous hotel front desk and SMS computer experience a plus. -Basic computer skills a must. Must be able to work well with others and must be able to work alone and overnight shifts. Overnight shift requires staff to remain awake at all hours at the night. Qualified candidates are invited to submit your resumes to this posting or visit the hotel property to complete an application at the front desk.

The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities Answer inquires from g Front Desk, Agent, Hotel, Office Agent, Operations

ABOUT THE POSITION: -Responsible for handling guest check-ins and check-outs efficiently, informing guests of hotel's facilities at time of registration. -Handle guest issues, complaints, and requests and pro-actively resolve in a manner satisfactory to both the guest and hotel. -Answer guest questions regarding local area facilities and be able to give proper directions to these areas. -Demonstrate proper telephone etiquette, transferring of calls, and taking accurate messages for guests and fellow employees, according to company standards. -Concierge- Manage guest experience by informing guests of various activities and dining around the area. Booking any activity or reservations as requested by guest. JOB REQUIREMENTS: -High school graduate or GED certificate, with an aptitude for math. -Previous hotel front desk and SMS computer experience a plus. -Basic computer skills a must. Must be able to work well with others and must be able to work alone and overnight shifts. Overnight shift requires staff to remain awake at all hours at the night. Qualified candidates are invited to submit your resumes to this posting or visit the hotel property to complete an application at the front desk.

Job Category: Houseperson Full-Time On-site Hampton Inn & Suites Ft. Worth Downtown 1001 Commerce St. Fort Worth, TX 76102, USA Position: House Person Starting Salary Range: $15.00-$16.00/hour or more based on experience. Wage Increases: New hires can earn wage increases at 30, 60, 90 days Employment Type: Full-Time Shift: Shift hours are from 2pm - 10pm Application Deadline: July 8, 2026 Do you enjoy keeping things clean and organized while supporting a team? Are you passionate about hospitality and making sure that guests have a welcoming and clean environment? We're looking for a House Person to join our team! We Offer: Team Culture: We work as a team and take pride in supporting each other every day Training and Growth: We provide on-the-job training and support career growth within the company Employee Recognition: We celebrate achievements and recognize the hard work of our team members Benefits for all Teammates: Paid vacation, sick, bereavement, & jury duty Holidays paid at time & when worked Travel with hotel room discounts Teammate referral bonuses Paid time off to volunteer in your community Employee Assistance Program with mental health resources Additional Benefits for Full-Time Teammates: Affordable health, dental, & vision plans for you and your family Low-cost accident, critical illness, & hospital coverage Flexible spending plans options 401(k) retirement plans with company contribution What You'll Do: Assist with the cleanliness and organization of public areas such as lobbies, hallways, and restrooms. Deliver linen and supplies to housekeeping staff and other departments as needed. Respond to guest requests for extra amenities or services in a timely and friendly manner. Support housekeeping by handling heavy cleaning tasks and restocking supplies. Collaborate with the Maintenance and Front Desk teams to ensure smooth operations. We're Looking For: A positive attitude and strong attention to detail. Ability to perform physical tasks such as lifting, pushing, and carrying supplies. A friendly and professional demeanor, with a focus on guest satisfaction. Ability to work both independently and as part of a team. Prior experience in housekeeping or janitorial roles is a plus, but we're happy to train the right candidate! Apply Today! At Raymond Management, we prioritize a team-centered culture where every member is valued, supported, and empowered to create high quality experiences for both teammates and guests. If you're ready to be part of a team that cares for its people, apply today! We manage an award-winning portfolio of Hilton and Marriott hotels across the U.S. and look forward to welcoming you. At Raymond Management Company, respect is the foundation of our culture. We treat everyone equally, embrace diversity, and value each person's perspective and wellbeing.

Job Description Position: Front Desk Supervisor- Residence Inn by Marriott Fort Worth/Cultural District, Fort Worth, TX Essential Duties and Responsibilities As a Front Desk Supervisor, hours of operation mid-shift and evening-shift. Assistance of Guests and Guest services to contribute to an overall exceptional experience from check-in through check-out. A day and night Supervisor contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: • Occupy the hotel lobby and other public areas, • Represent the General Manager, when absent, • Act in accordance with all security and emergency procedures and manage the instigation of these, as required, • Ensure that all Guest complaints managed, recorded and resolved promptly, • Support the Night Auditor with all Front Desk and accounting related duties, • Produce nightly reports, as required, • Inform Departments of special requests, early/late departures, room changes and other Guest requests, • Maintain good communication and work relationships in all hotel areas, • Act in accordance with fire, health and safety regulations and follow the correct procedures when required Serve your role and Team in an environmentally-conscience manner. Required Skills and Requisites Job Requirements Supervisors are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behavior's, skills, and values that follow: • Positive attitude and good communication skills, • Commitment to delivering a high level of customer service, • Excellent grooming standards, • Flexibility to respond to a range of different work situations, • Flexible work schedule Day Shift and Night Shift It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: • Two years Front Desk experience/ supervisory experience, • Knowledge of the hospitality industry, • High level of IT Proficiency At Palette Hotels, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We support our associates with highly competitive salaries, outstanding health, benefits, extensive training and development programs, promotion within the organization, and a positive team-based culture where people make the difference. Palette Hotels, is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements. Palette Hotels policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited. An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance or otherwise creates workplace safety risks. Palette participates in E-Verify to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the Everify website.

Job DescriptionBenefits: • Free uniforms, • Paid time off, • Training & development, • Employee discounts, • Flexible schedule, • Free food & snacks Benefits/Perks • Competitive wages, • Career Growth Opportunities, • Fun and Energetic Environment, • Paid Ongoing training, • Employee Discounts across 6,000 hotels worldwide (after 90 days of employment), • PTO Available after 90 days (40 Hours available after 1 year), • Paid Holidays (If working these days at Time and a half): New Years Day, Independence Day, Thanksgiving and Christmas DayPosition Summary The Holiday Inn Express & Suites Burleson/Ft Worth is seeking a friendly, dependable, and service-focused Front Desk Agent to join our team. Our Front Desk Agents are often the first and last people our guests interact with during their stay. This position is responsible for creating a welcoming environment, completing accurate check-ins and checkouts, assisting guests with questions or concerns, and helping ensure every guest has a positive experience. The ideal candidate is professional, comfortable working with computers, able to remain calm under pressure, and genuinely enjoys helping people. Primary Responsibilities • Welcome guests in a friendly and professional manner., • Complete guest check-ins, checkouts, room assignments, and payment processing., • Answer incoming telephone calls and respond to guest questions., • Assist guests with hotel information, directions, local recommendations, and special requests., • Make, modify, and review hotel reservations., • Respond promptly and professionally to guest concerns., • Communicate maintenance, housekeeping, and guest-service needs to the appropriate department., • Maintain accurate guest accounts, payment information, and shift records., • Keep the Front Desk, lobby, and surrounding areas clean and organized., • Follow hotel procedures regarding guest privacy, security, cash handling, and credit-card processing., • Assist other departments when necessary to support hotel operations., • Complete additional duties assigned by hotel management.Qualifications, • Previous hotel, customer-service, retail, or hospitality experience is preferred but not required., • Strong customer-service and communication skills., • Basic computer and data-entry skills., • Ability to handle multiple responsibilities in a fast-paced environment., • Ability to professionally resolve guest concerns., • Dependable attendance and punctuality., • Must be able to work independently and as part of a team., • Must be available to work a flexible schedule that may include mornings, evenings, weekends, and holidays., • Friendly and outgoing personality, • Familiarity with hospitality industry standards, • Familiar with Opera PMS a PLUS, • Familiar with IHG Hotels and/or Holiday Inn Express a PLUS, • Proficient in English; knowledge of other languages is a PLUS, • Computer literacy, • Able to resolve issues with a customer-focused orientation

Job Description Essential Duties and Responsibilities As a Front Desk Agent, hours of operation mid-shift and evening-shift. Assistance of Guests and Guest services to contribute to an overall exceptional experience from check-in through check-out. A Front Desk Agent contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: • Act in accordance with all security and emergency procedures and manage the instigation of these, as required, • Ensure that all Guest complaints managed, recorded, and resolved promptly, • Support the Night Auditor with all Front Desk and accounting related duties, • Produce nightly reports, as required, • Inform Departments of special requests, early/late departures, room changes and other Guest requests, • Maintain good communication and work relationships in all hotel areas, • Act in accordance with fire, health and safety regulations and follow the correct procedures when required Serve your role and Team in an environmentally-conscience manner. Required Skills and Requisites Job Requirements Front Desk Agents are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behavior's, skills, and values that follow: • Positive attitude and good communication skills, • Commitment to delivering a high level of customer service, • Excellent grooming standards, • Flexibility to respond to a range of different work situations, • Flexible work schedule Day Shift and Night Shift It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: • Two years Front Desk experience, • Knowledge of the hospitality industry, • High level of IT Proficiency, • Able to speak and understand Spanish Palette Hotels, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We support our associates with highly competitive salaries, outstanding health benefits, extensive training and development programs, promotion from within the organization, and a positive team-based culture where people make the difference. Palette Hotels is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements. Palette Hotels policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited. An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance or otherwise creates workplace safety risks.

Bring your skills to our team as a Hotel Front Desk Associate, where you will handle orders, shipments, and basic inventory checks, provide friendly assistance to customers and team members, and work with supervisors to meet daily goals.

Make an impact in the role of Hotel Front Desk Clerk to perform daily responsibilities with dedication.

Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a “guest first” mindset.

Job Description Loews Arlington Hotel and Convention Center is a state-of-the-art, full-service meetings and resort destination that caters to groups of all sizes, as well as families who are looking for a world-class experience in the epicenter of the premier sports and entertainment district in the country. Centrally located between Dallas and Fort Worth between iconic sports stadiums, Globe Life Field, home of the 2023 World Series Texas Rangers and AT&T Stadium, home of the Dallas Cowboys, the 888-room resort features five restaurants and lounges, two pools with an authentic sandy beach, cabanas and a water slide as well as a fitness center, full-service spa and salon and 266,000 square feet of meeting and event space. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: Competitive health & wellness benefits, 401(k) & company match Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement Training & Development opportunities, career growth Tuition Reimbursement Pet Insurance Team Member Hotel Rates, other discounts, perks and more Oversees the friendly, professional, and efficient registration and account settlement of hotel guests commensurate with the demands of a world-class resort by providing support to the Front Desk Agents & Management. Serves as a liaison between the Front Office Agents, and Front Office Management, Housekeeping, and Engineering. Essential Functions and Responsibilities • Oversees the friendly, professional, and efficient registration and check-out of hotel guests, including assisting the Front Desk during peak periods, • Assists Front Desk Agents in satisfying guest requests and resolving guest complaints, • Trained and skilled to perform all Front Desk, Reservations, and Star Service functions as needed based on operational demands, • Prints occupancy, arrivals departures, and back-up reports on a timely basis, • Reviews Specials Report for all arriving guests on a daily basis to ensure appropriate pre-blocking of rooms and to coordinate special services to be provided, • Block relocated guests who will be returning to the hotel, • Communicates all special requests to Housekeeping, • Coordinates with Room Service to ensure accurate and timely amenity deliveries, • Monitors and ensures completion of all room changes, • Check for duplicate reservations on a daily basis, • Monitors clearing of all due-outs, Express Checkouts, no-show's, Pre-Registered guests, • Process applicable charges for late check-outs (12pm), • Checks the status of all Out-of-Order rooms on a daily basis, • Monitors availability of showrooms for the Sales & Conference Management departments, • Reviews group resumes to verify group billing procedures, VIP's and special requests, • Responsible for conducting daily line-ups, • Monitor arrivals to ensure that rooms are ready by check in time, • Clear departures by working closely with Housekeeping Department, • Ensure all guest departure calls are done a daily basis, • Accurately report guest needs and problem resolution, • May interact with customers in person, as well as other departments., • Must be able to handle multiple tasks at once with attention to detail, • Ability to work independently, • Excellent people skills., • Assist with the preparation of ‘remote' and ‘reserved' registration and check-out of groups, • Prints group no-show, in-house, and arrivals report on a daily basis, • Answers telephone expediently and addresses complaints, problems, special requests and non-related desk questions, making sure to log phone complaints and requests, • Familiarity with daily hotel occupancy reports, status of available rooms, etc., • Monitor room category and bedding availability, up to three days in advance, in order to prevent overbooking, • Monitors rollaway, microwave and other amenity requests up to seven days in advance in order to ensure availability, and accurate billing was completed, • Monitor all Master accounts to ensure that they are checked-in and extended as required, • Ensures adherence to all Loews Hotels Star Service standards, • Other duties may be assigned as business demands Supportive Functions and Responsibilities • Maintains clean and excellent condition of Rooms Control & Back Office area and equipment, • Maintains proper stock of all supplies in Back Office Area, • Executes emergency procedures in accordance with hotel standards, • Notifies appropriate individuals and departments of any problems or unusual matters of significance, • Attends all appropriate hotel meetings and training sessions, • Is polite, friendly, and helpful to guests, employees, and management, • Promotes and applies teamwork skills at all times, • Complies with all hotel standards, policies, and rules, • Complies with safety regulations and procedures, • Remains current on hotel information and changes Qualifications • Excellent communication skills - oral and written, • Excellent guest service skills, • Knowledge of computer programs utilized in property management, • Able to work a flexible schedule, including weekends and holidays Education: • Bachelor Degree in Hospitality Management or related field or exceptionally strong technical and service skills Experience: • Minimum one year experience as Front Desk Agent at a comparable quality property Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Job Description Hotel Maintenance Job Summary: We are seeking a self-motivated and detail-oriented individual to join our team as a Hotel Maintenance Technician. This role involves performing general maintenance and repair tasks to ensure the hotel is safe, clean, and functional for guests and staff. Compensation: $15.00 -$21.00 Hourly Essential Responsibilities: • Address guest and staff maintenance concerns promptly., • Perform routine inspections of equipment, lights, and common areas., • Complete daily maintenance tasks, including minor plumbing, electrical work, painting, and furniture repairs., • Walk the property and parking lot to check for maintenance needs and cleanliness., • Assist with pool area maintenance and housekeeping deep cleaning tasks as needed., • Monitor and update maintenance logs to ensure timely completion of repairs., • Maintain positive communication with the front desk, housekeeping, and management teams., • Follow company safety and security protocols. Qualifications: • Minimum of 2 years of maintenance or related experience., • Proficiency with hand and power tools., • Strong problem-solving and time-management skills., • Ability to work independently with minimal supervision., • Clear and professional communication skills. Physical Requirements: • Ability to stand, walk, bend, and lift over 50 pounds regularly., • Comfortable working under high pressure or in emergencies.

Job Description Loews Arlington Hotel and Convention Center is a state-of-the-art, full-service meetings and resort destination that caters to groups of all sizes, as well as families who are looking for a world-class experience in the epicenter of the premier sports and entertainment district in the country. Centrally located between Dallas and Fort Worth between iconic sports stadiums, Globe Life Field, home of the 2023 World Series Texas Rangers and AT&T Stadium, home of the Dallas Cowboys, the 888-room resort features five restaurants and lounges, two pools with an authentic sandy beach, cabanas and a water slide as well as a fitness center, full-service spa and salon and 266,000 square feet of meeting and event space. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: Competitive health & wellness benefits, 401(k) & company match Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement Training & Development opportunities, career growth Tuition Reimbursement Pet Insurance Team Member Hotel Rates, other discounts, perks and more Job Specific • Follows OSHA regulations and all policies and procedures as set forth by the Housekeeping department, • Applies excellent guest relations skills when interacting with guests, • Consistently maintains a positive attitude that ensures the best guest experience, • Encourages a positive attitude among employees and treats guests and fellow employees with courtesy and respect, • Anticipates guest needs, demonstrating sensitivity and responsiveness, ensuring complete guest satisfaction and repeat business, • Familiar/knowledgeable about the hotel and able to explain the locations and operating hours of hotel facilities, • Performs all duties in a timely and professional manner, • Applies teamwork skills at all times, • Gives recognition to repeat guests, • Cleans front area of hotel, sweeps floors and sidewalks; cleans doors, frames, signs, and windows, • Cleans and dusts lobby areas, • Cleans and restocks all assigned restrooms, • Removes trash from all assigned areas, • Uses proper chemicals when cleaning as described by the department's procedures, • Immediately reports maintenance deficiencies, damage, or loss to Housekeeping department, • Polishes all metal around lobby areas, • Turns lost and found items into Security in accordance with hotel standards, • Cleans and sanitizes assigned public and back of the house areas, • Complies with all specific HOSTAR policies and procedures, • Removes Room Service trays from hallways and places in appropriate location in service corridor, • Assists with general cleaning of guestrooms, • Operates and maintains the following equipment (once trained): vacuums, extractors, burnishing/buffing machines, brooms, wet-vacuums, and upholstery cleaners, • Maintains the highest levels of cleanliness of the following (once trained): carpets, tile, cement, marble, glass, and all other surfaces, • Transfers and stocks all supplies from Receiving as directed, • Ensures that the Housekeeping storeroom is neat, organized, and secure, • Turns mattresses, • Cleans chandeliers, • Properly uses and maintains equipment and supplies, • Maintains excellent condition of grounds, floors, carpets, etc., • Cleans ashtrays and ash urns, • Cleans ice machine areas, • Cleans elevator foyers, • Cleans elevator doors, • Cleans elevator tracks, • Washes doors, • Vacuums guest hallways, • Cleans windows, • Cleans door jams and fire boxes, • Cleans and mops stairwells, • Cleans handrails, • Sweeps and mops hallways, • Replaces burned out light bulbs according to established procedures, • Assists in preparation and deep cleaning of VIP rooms, • Moves furniture in rooms as required, • Cleans spots on walls, • Cleans spots on carpets, • Assists Room Attendants by emptying trash and soiled linen from Housekeeping carts, • Takes dirty linen to laundry pick up areas, • Cleans offices as scheduled, • Cleans Front Desk and back office area, • Cleans back of the house windows as needed, • Attends all department meetings as scheduled, • Assists in restocking Room Attendant caddies, • Fills Room Attendant bottles with chemicals according to department guidelines, • Brings dirty glasses down to Housekeeping department at the end of shift, • Washes guestroom glassware in dishwasher and delivers clean glassware to linen closets, • Cleans service landings, • Cleans stocks, and organizes linen closets, ensuring that they are always locked, • Checks all vacuums used by Room Attendants and maintains them, • Completes in a timely manner all daily cleaning items for the specific public area assigned, • Takes trash to the compactor at the end of the day, • Performs as Restroom Attendant for special events, when required, • Performs as Room Attendant, if required, on an emergency basis, • Graduate Houseperson: trains Housekeeping employees regarding professional knowledge and skills according to the Executive Housekeeper's Course Outline, Standards, and Procedures, • Demonstrates ability to provide coverage in related departments as directed, • Special projects and other duties as assigned General • Promotes and applies teamwork skills at all times, • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance, • Is polite, friendly, and helpful to guests, management and fellow employees, • Executes emergency procedures in accordance with hotel standards, • Complies with required safety regulations and procedures, • Attends appropriate hotel meetings and training sessions, • Maintains cleanliness and excellent condition of equipment and work area, • Complies with hotel standards, policies and rules, • Recycles whenever possible, • Remains current with hotel information and changes, • Complies with hotel uniform and grooming standards Qualifications • Basic English language skills, • Able to push, stand, stoop, bend, and lift items weighing up to 25 pounds repetitively during entire shift, • Able to work a flexible schedule, including weekends and holidays Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Job Description Job Summary: We are looking for a Front Desk Supervisor to lead and manage the front desk operations of our hotel. The ideal candidate will be responsible for overseeing a team of front desk staff, greeting guests, addressing guest inquiries and complaints, and ensuring a professional lobby environment. Strong leadership, time management, organizational, and communication skills are essential. Compensation Rate: $16.00 to $19.00 Hourly Key Responsibilities: • Led and trained front desk staff, and managed shift schedules., • Process guest check-ins, confirm reservations, assign rooms, and issue room keys., • Handle confidential guest information with integrity., • Resolve guest complaints and requests in a friendly, professional manner., • Ensure the lobby and common areas are clean and welcoming., • Manage cash drawer contents and transactions during shifts., • Coordinate with Housekeeping/Maintenance to ensure room readiness., • Process payments (cash, debit, credit) and check-outs, resolving any charges., • Generate daily reports (arrivals, departures, special requests) and ensure accuracy., • Supervise staff performance and complete performance reviews., • Assist guests with directions and information about the property and local areas., • Perform administrative duties such as filing and updating records., • Ensure all front desk activities (bookings, appointments, calls, emails) are handled efficiently., • Complete other duties as assigned. Requirements: • Minimum 2 years of hospitality experience., • Minimum 2 years of front desk experience., • At least 1 year of supervisory experience, preferably in hospitality., • Proficiency in Windows OS and company-approved spreadsheets and word processing., • Strong verbal and written communication skills., • Ability to handle guest complaints and resolve issues promptly., • Ability to manage time effectively in high-pressure situations., • High school diploma or equivalent. Physical Demands: • Regularly required to walk, stand, and use hands to reach., • Frequently required to stoop, kneel, crouch, or crawl., • Must be able to lift and move up to 50 pounds occasionally.

Job Description We are currently seeking a Director of Sales to join our team. Your daily activities will involve outside sales calls, obtaining new accounts, conducting site tours, completing contracts/BEOs for group & catering business, and networking with the local business community to drive sales for your hotel. You will also be accountable for forecasting, creating promotional materials, and constantly communicating with your General Manager This position may require flexible scheduling availability. Requirements Job Requirements Solicit, negotiate, and book both new and repeat business Actively sell room nights through outside sales calls, telemarketing, site tours, etc. Direct, train, coordinate all sales-related activities Meet or exceed the budgeted REVPAR for the hotel Prepare hotels' annual marketing and sales plans based on the hotel's position and strengths within each market segment Forecasts occupancy fluctuations based on changing market conditions and completes selling activities to maximize revenue Ensure that team members (specifically front desk staff) are familiar with key accounts and "specifics" relating to business booked in the hotels Job Qualifications Experience using Hotel Sales Force Automation (Delphi, STS, etc.) is a plus Must possess communication skills in terms of the ability to negotiate, convince, sell and influence professionals and/or hotel guests Know the hotels' demand segments, sources of business for each and balances market segments according to supply and demand Knowledge of the principal competition for each market segment Highly motivated team player with strong initiative and desire for achievement Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary Ability to work well in stressful situations Valid Driver's License required The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is regularly required to lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds.

Potential career paths include: Front Desk Supervisor Front Desk Manager Front Office Manager - Operations Manager-Assistant General Manager General Manager Area Vice President of Operations. Full-time Front Desk Agent needed. The Front Desk Agent is responsible for assisting guests with check-i