Trabajos hotel front desk en Jacksonville, FloridaCrear alertas

Job Description Holiday Inn Express & Suites is hiring for full time front desk agent (30+ hours). Previous hotel experience is preferred but not required if you have customer service experience. You must be flexible to work morning or evening shifts. Please send your resume or apply at the front desk for immediate consideration. Interviews will be conducted and a background check and drug screening are required. Great work environment and opportunity for growth with a solid company. Physical Requirements: Must be able to stand for 8 hour shift. Walking and climbing stairs required. Position requires occasional stooping, bending and lifting of up to 50 lbs. May assist guests with luggage on occasion. Working hours: Will vary dependent on hotel occupancy. Shift work - days and hours may vary from week to week. Ability to work weekends required. May have occasional overtime during special events and full occupancy. Schedule will be dictated by Guest Service Mgr. Job Duties: • Performs check in and check out of guests. Receives payments and allows for proper discounts when applicable., • Answers hotel switchboard and forwards calls appropriately., • Serves as information agent for hotel guests and handles problems and requests as they arise., • Responsible for making reservations and ensuring all booking, rate, and cancellation policies are accurately quoted to guest., • Responsible for the delivery of mail, packages, and messages to guests., • Responsible for counting bank at the beginning and end of shift to ensure the bank is accurately accounted for., • Responsible for making regular deposits in accordance with the hotel’s deposit procedure., • Other duties as assigned by Guest Service Mgr or as business and demand dictates.Qualifications and Skills needed:, • Position requires high school diploma or equivalent, • Clerical and cash handling experience required., • Must be computer and keyboard proficient., • Must have excellent verbal communication skills., • Excellent customer service skills., • Enthusiastic, out-going personality and interpersonal skills., • Department: Front Desk, • Supervisor: Guest Service Manager

Job DescriptionFront Desk Agent As a Front Desk Agent, you will be the first point of contact for guests, providing warm, professional service throughout their stay. Your responsibilities include check-in/check-out, handling reservations, and addressing guest inquiries or concerns. Your friendly demeanor and attention to detail help create a welcoming and seamless guest experience. Key Responsibilities • You will be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay., • Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions., • You will report to the Front Office Manager or Front Office Supervisor., • A career as a front desk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations.Education & Experience Hotel experience is always a plus! Applicants should have: • A combination of education and experience.What You’ll Need to Succeed, • Eligible to work in the United States, • Ability to read, write, and communicate effectively in English, • Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations, • Availability to work a flexible schedule, including evenings, weekends, and holidays if needed, • A warm, professional demeanor that reflects HVMG’s Culture of Excellence Why Our Associates Love HVMG • Career growth opportunities across our nationwide portfolio, • Flexible scheduling, • Access up to 40% of your earned wages before payday with PayActive, • Paid Time Off (PTO) and Paid Holidays, • Full healthcare benefits: medical, dental, and vision, • 401(k) with guaranteed 4% match and no vesting period, • Exclusive hotel and food & beverage discountsAbout HVMG Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

Job Description Physical Requirements: Must be able to stand for 8 hour shift. Walking and climbing stairs required. Position requires occasional stooping, bending and lifting of up to 50 lbs. May assist guests with luggage on occasion. Working hours: 11 p.m. to 7 a.m. but may vary depending on hotel occupancy. Ability to work weekends required. May have occasional overtime during special events and full occupancy. Job Duties: • Performs check in and check out of guests. Receives payments and allows for proper discounts when applicable., • Answers hotel switchboard and forwards calls appropriately., • Serves as information agent for hotel guests and handles problems and requests as they arise., • Responsible for making reservations and ensuring all booking, rate, and cancellation policies are accurately quoted to guest., • Audits all accounts to ensure they are in balance. The audit includes city ledger, reservation deposits, credit card accounts and room/restaurant charges., • Posts room, tax revenues, and no shows. Prepares final report of all accounts., • Responsible for counting bank at the beginning and end of shift to ensure the bank is accurately accounted for., • Responsible for making regular deposits in accordance with the hotel’s deposit procedure., • Serves as manager on duty during shift., • Other duties as assigned by Guest Service Mgr or as business and demand dictates.Qualifications and Skills needed:, • Position requires high school diploma or equivalent, • Clerical and cash handling experience required., • Prior hotel front desk experience required., • Must be computer and keyboard proficient., • Must have excellent verbal communication skills., • Excellent customer service skills., • Enthusiastic, out-going personality and interpersonal skills., • Department: Front Desk, • Supervisor: Guest Service Manager Location: Holiday Inn Express & Suites - Jacksonville in Jacksonville, FL

Job DescriptionWe are seeking a dedicated and detail-oriented part time weekend Hotel Night Auditor to join our team. The ideal candidate will be responsible for ensuring the accuracy of daily financial transactions, providing exceptional guest services during overnight hours, and maintaining smooth hotel operations through effective communication and organization. This role offers an excellent opportunity for individuals with hospitality management experience and a passion for guest relations to contribute to a welcoming and efficient environment. This position is primarily weekends Saturday and Sunday from 11pm-7am Responsibilities • Conduct nightly audits of hotel financial transactions, including room charges, payments, and adjustments, • Prepare and review daily revenue reports, ensuring accuracy and completeness, • Handle guest check-ins and check-outs during overnight hours with professionalism and courtesy, • Respond promptly to guest inquiries via phone and in person, providing exceptional customer service, • Manage multi-line phone systems, directing calls efficiently and courteously, • Address guest concerns or issues with tact and professionalism, ensuring guest satisfaction, • Maintain security protocols by monitoring the premises during overnight shifts, • Assist with administrative tasks such as filing, data entry, and reporting as needed, • Collaborate with front desk staff to ensure seamless guest experiences throughout the hotelSkills, • Strong background in hospitality management or hotel operations, • Excellent customer service skills with a friendly and professional demeanor, • Experience with night audit procedures, • Experience with hotel pms system (SynXis) a plus, • Knowledge of front desk operations, guest services, and hotel policies, • Effective phone etiquette and proficiency in multi-line phone systems, • Ability to handle guest relations with tact, patience, and professionalism, • Strong organizational skills with attention to detail and accuracy during financial reconciliation, • Ability to work independently during overnight shifts while maintaining alertness and professionalismThis position is ideal for individuals passionate about hospitality who thrive in a dynamic environment. The role offers the chance to develop further within the hotel industry while providing top-tier service to our guests. Job Type: Part-time Benefits: • Employee discountApplication Question(s):, • Can work Saturday and Sunday overnight?Education:, • High school or equivalent (Required)Experience:, • hotel night audit: 1 year (Required)Shift availability:, • Overnight Shift (Required)Ability to Commute:, • Jacksonville, FL 32256 (Required)Work Location: In person

Hilton is seeking a Front Desk Supervisor to oversee front desk operations and ensure guests receive excellent customer service throughout their stay. The Front Desk Supervisor assists with daily front desk operations, supports Front Desk Agents during busy shifts, handles escalated guest concerns, and helps manage the check-in and check-out process to ensure efficiency and accuracy. Responsibilities include supervising front desk staff, training new employees, creating shift schedules, assisting with guest service issues, authorizing refunds or room changes when necessary, monitoring room availability and reservations, coordinating with housekeeping and maintenance to ensure rooms are ready, and ensuring Hilton service standards are maintained at all times. This position typically pays $16 to $35 per hour depending on location, experience, and hotel size, with higher wages often offered at large or high-occupancy properties. Full-time employees may be eligible for benefits including health, dental, and vision insurance, paid time off, 401(k) with company match, Hilton employee hotel discounts, paid holidays, and advancement opportunities into hotel management roles. Some hotels may also offer performance bonuses, shift differential pay for evening or overnight shifts, and incentive bonuses tied to guest satisfaction scores or upselling programs.

Hilton is seeking Front Desk Agents to serve as the first point of contact for guests and provide excellent customer service throughout the guest check-in and check-out process. Front Desk Agents are responsible for greeting guests, checking guests in and out, verifying reservations, processing payments, issuing room keys, and answering questions about hotel services and local attractions. Employees handle phone calls, assist with booking reservations, resolve guest concerns or complaints, coordinate with housekeeping and maintenance regarding room status, and ensure the front desk and lobby area remain organized and professional at all times. This position typically pays $16 to $35 per hour depending on location, experience, shift, and hotel type, with higher pay often available for overnight shifts, high-end properties, and supervisory-level front desk roles. Full-time employees may be eligible for benefits including health, dental, and vision insurance, paid time off, 401(k) with company match, Hilton employee hotel discounts, paid holidays, and opportunities for advancement into supervisor or management roles. Some locations may also offer shift differentials for overnight shifts, performance bonuses, upsell incentives for room upgrades, and holiday pay premiums.

Job Description Embassy Suites Hotel is currently seeking a 2nd shift Maintenance Engineer to join our growing team! Evening shift hours could range from 2pm-11pm Sun -Thurs and 3pm -12pm on Friday and Saturday; flex schedule Responsibilities: • Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner., • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards)., • Comply at all times with Vesta Hospitality standards and regulations to encourage safe and efficient hotel operations., • Report emergencies and unusual situations immediately., • Handle guest room maintenance requests in a timely fashion., • Demonstrate an attitude of cooperation and helpfulness at all times., • Assist with the operation, maintenance and repair of equipment., • Employees must, at all times, be friendly, courteous, and helpful to guests, employees and managers., • Change out light bulbs; touch up paint, minor furniture repair, tub caulking, tile repairs, etc., • Perform preventative maintenance for ice machines, refrigerators, kitchen equipment, laundry equipment, HVAC, guestrooms, meeting rooms, the swimming pool and hot tub., • Perform plumbing repair, laundry equipment repair, preventative maintenance on all exhaust fans and supply; monitor energy conservation; repair vacuum cleaners and any other small equipment upon request., • Immediately follow up on any alarms to determine the exact location and cause - determine emergency status and report to the Front Desk with findings., • Point out and assist with eliminating safety concerns., • Assist in maintenance of health code requirements for pool and spa. Compensation & Benefits: • High Starting Salary, • 401K, • Vision, • Dental, • Medical, • Employer Paid Life Insurance, • Room Discounts, • PTO, • Double Paid Holidays, • Referral Bonus Opportunities Physical requirements: • Long hours sometimes required., • Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects., • Ability to stand during entire shift., • Work Safely for tall ladders Mental requirements: • Must be able to convey information and ideas clearly., • Must be able to evaluate and select among alternative courses of action quickly and accurately., • Must work well in stressful, high-pressure situations., • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary., • Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust or modify to meet the constraints of the particular need., • Must be effective at listening to, understanding and clarifying the issues raised by co-workers and guests., • Must be able to work unsupervised. EEOC Statement: Vesta Hospitality provides equal employment opportunities to all individuals based on job-related qualifications and ability without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other status or characteristic protected by law. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.

Job DescriptionHousekeeping Manager – Island Oaks Tiny Houses & RV Camping ResortPosition Summary The Housekeeping Manager is responsible for delivering impeccable housekeeping services and ensuring a consistently safe, clean, and welcoming environment for all guests. This role leads the housekeeping team with a focus on excellence, efficiency, and hospitality, maintaining high standards of cleanliness and sanitation across cottages, tiny houses, RV facilities, and public areas. The Housekeeping Manager plays a key role in achieving exceptional guest satisfaction scores while overseeing departmental operations, staff performance, inventory, and budget management. This position is central to creating a resort experience that blends the comfort of a vacation home with the consistency of a world‑class hospitality brand. Key ResponsibilitiesOperations & Quality Control • Oversee daily housekeeping operations for all guest accommodations, including tiny houses, cottages, RV sites, and public spaces, • Ensure all units are inspection‑ready, clean, and aligned with brand standards prior to guest arrivals, • Conduct routine inspections of guest rooms, VIP accommodations, and owner units, • Implement and enforce cleaning, sanitation, and safety protocols to maintain compliance and guest well‑being, • Ensure all housekeeping equipment is properly maintained; coordinate repairs or replacements as neededTeam Leadership & Development, • Recruit, hire, onboard, train, and mentor housekeeping staff to deliver exceptional service, • Lead by example, fostering a positive, accountable, and guest‑centric culture, • Create staff schedules to ensure adequate coverage during peak and off‑peak periods, • Monitor employee performance, provide feedback, and conduct evaluations, • Promote teamwork, communication, and professional growth within the departmentGuest Experience & Satisfaction, • Maintain high guest satisfaction scores through consistent cleanliness and responsiveness, • Monitor guest feedback and implement improvements based on reviews and surveys, • Address and resolve guest complaints promptly and professionally, • Work closely with front desk and operations teams to ensure seamless guest transitionsBudgeting, Inventory & Reporting, • Manage the housekeeping department budget, ensuring cost control and operational efficiency, • Track and analyze operating expenses, labor costs, and supply usage, • Maintain accurate inventory of cleaning supplies, linens, and equipment; reorder as needed, • Develop and present reports on department performance, productivity, and guest satisfaction, • Identify opportunities to improve efficiency and reduce waste without compromising qualityPlanning & Continuous Improvement, • Establish departmental goals and performance objectives aligned with resort standards, • Develop systems to improve productivity, turnaround times, and service consistency, • Stay current with industry best practices in environmental services (EVS), cleaning techniques, and hospitality trends, • Collaborate with leadership to enhance overall guest experience and brand reputationRequirementsEducation & Experience, • High school diploma or GED required; hospitality or management training preferred, • Minimum of 3+ years of supervisory experience in housekeeping (Executive Housekeeper, Housekeeping Director, or similar role), • At least 2+ years of experience in hospitality, resort, hotel, or guest services operationsSkills & Competencies, • Strong knowledge of housekeeping operations, sanitation protocols, and EVS standards, • Proven leadership experience, including recruiting, hiring, and evaluating staff, • Excellent organizational and time‑management skills; ability to multitask effectively, • Demonstrated budget management and cost control experience, • Strong problem‑solving skills and ability to thrive under pressure, • Outstanding interpersonal and communication skills (oral and written), • Customer service mindset with a focus on guest satisfaction, • Proficiency with MS Office (Excel, Word, Outlook); familiarity with property management systems a plusOther Attributes, • Ability to maintain high standards across multiple property types (tiny homes, cabins, RV resort amenities), • Detail‑oriented with a commitment to cleanliness and presentation excellence, • Flexible schedule, including weekends, holidays, and peak occupancy periods, • Team‑oriented leadership style aligned with a "win from within" company cultureBenefits, • Health, Dental, Vision insurance, • Free Life Insurance, • 401(k) plan availability, • Discounted hotel and resort stays, • Discounts in food & beverage outlets, • Career development and advancement opportunities, • Employee appreciation and recognition programs, • A supportive, family‑owned company culture focused on internal growthCompany Overview NDM is a family‑owned hospitality company that originated in food & beverage and is expanding into the vacation rental and resort space. The company is building a new sector in hospitality-combining the consistency of a world‑class resort with the comfort and personalization of vacation homes. Island Oaks Tiny Houses & RV Camping Resort is part of this vision, offering guests a unique outdoor hospitality experience with high standards of service, cleanliness, and comfort. Why This Role Matters This role is critical to ensuring every guest experiences: • A spotless, welcoming environment, • Seamless service from arrival to departure, • The consistency and reliability of a premium resort brand Job Posted by ApplicantPro

Job DescriptionWe’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!Compensation: $15 hourly Responsibilities: • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests, • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information, • Field customer complaints when necessary, • Communicate with housekeeping to make sure guest rooms are ready, • Bookkeeping: keep accurate records of all hotel guest account information Qualifications: • Well-versed in taking telephone calls and handling stressful situations, • High school graduate, GED recipient, or equivalent, • Has previous experience or working knowledge of Microsoft Office and reservation management systems, • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills, • At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred About Company Our property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners. We have amazing benefits, 401(k), and a positive environment with a great opportunity for advancement.

Job Description Join Our Team as an Experienced Front Desk Agent – Jacksonville, Florida. We are seeking a professional and customer-focused Front Desk Agent with prior experience to join our hospitality team in Phoenix, Arizona. As the first point of contact for guests, you will play a key role in creating a welcoming and memorable experience. Position: Front Desk Agent (Experienced) Location: Jacksonville, Florida. Responsibilities: Greet and assist guests with check-in, check-out, and reservations. Provide exceptional customer service and respond promptly to guest inquiries. Handle payments, billing, and accurate recordkeeping. Coordinate with housekeeping and maintenance to ensure rooms are guest-ready. Resolve guest concerns with professionalism and efficiency. Maintain a clean and organized front desk area. Requirements: Previous front desk or hotel customer service experience required. Strong communication and interpersonal skills. Ability to multitask and remain calm under pressure. Proficiency with hotel management systems (PMS) is a plus. Professional appearance and positive attitude. Flexible availability, including evenings, weekends, and holidays. What We Offer: Competitive pay Supportive team environment Opportunities for career advancement in hospitality Recognition for excellent performance If you have a passion for customer service and the experience to deliver top-quality guest relations, apply today and become part of our team in Jacksonville, Florida.

In-depth knowledge of hotel Front Desk operations. Keep front desk area clean and organized. Minimum of one (1) year in Front Desk Operations.

We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance.

The Hotel Front Desk Agent position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. Job functions to include setup, maintenance and takedown of the breakfast when required by time of day; and maintaining an organized and clean work area behi

Front Desk Clerk at the Award Winning Residence Inn Jacksonville Mayo Clinic Area.Location: Jacksonville, FL 32224, USA.We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests.Your role i

POSITION PURPOSE AND SUMMARY The Night Guest Laundry Attendant ("NGLA") associate must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The NGLA is responsible for assisting guests overnight, including checking in and checking guests out in accordance with company guidelines and procedures. The NGLA is responsible for completing all laundry responsibilities, answering phones, and ensuring that safety and security procedures are in place in accordance with company guidelines and standards. Watch A Day in the Life video for Night Guest Laundry Attendant https://vimeo.com/showcase/5180017/video/347336392 MAJOR / KEY JOB DUTIES Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates. Assists guests overnight, checking in and checking guests out, and collecting payment in accordance with company guidelines and procedures. Processes all laundry in compliance with company standards. This includes, but is not limited to, treating for stains, washing, drying and folding linens, terry, blankets, coverlets and shower curtains. Process all dishware in compliance with company standards. This includes, but is not limited to, washing, drying and packaging. Stocks all housekeeping carts, cart rooms and laundry rooms with appropriate products to ensure that PAR levels are+ maintained throughout the entire building, in compliance with brand standards. Process reservations, registrations, payments, and departures in accordance with company guidelines and procedures. Sets up and maintains the grab and go breakfast in accordance with brand standards. Conducts periodic daily tours of the property to inspect for cleanliness, collecting trash and maintenance in accordance with standards. Complies with all company policies and procedures, including prompt reporting of safety and security issues directly to the manager or the appropriate authorities, cash handling and key control. OTHER DUTIES Assists with the cleaning of any areas of the hotel as assigned by the manager when needed to include but not limited to front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. Responsible for maintaining overall hotel cleanliness. And any other duties as requested by the management team. The typical shift for this position is 11:00pm to 7:00am BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Vision Insurance 401(k) Savings Plan Employee Assistance Program (EAP) Employee Perks Program offering discounts to major companies Compensation Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES Understand and communicate in English proficiently to interact with guests and associates. Operate the property management system technology. Requires the ability to work through all shift reports and perform the audit function when necessary and assigned. Understand and follow documents such as safety rules, operating and maintenance instructions, and procedure manuals. Complete routine reports and correspondence. Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Apply good judgment at all times. Manage problems, address and solve guest-related issues. ENVIRONMENTAL JOB REQUIREMENTS Regularly required to remain stationary; navigate the hotel; handle, reach, and detect objects, tools, and controls and detect scent and sounds. Frequently required to bend and position self to access low areas. Frequently required to lift and/or move laundry and dishes up to 25 pounds. On occasion one must push/pull carts weighing up to 50 lbs. Occasionally required to traverse heights and remain stabilize while doing so. Frequently works in outside weather conditions (depending on hotel). Occasionally works in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals, and risk of electrical shock. The work environment will typically be at moderate to loud noise levels. The associate may be asked to travel to help additional locations within a reasonable geography. MINIMUM QUALIFICATIONS * High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Job DescriptionDescription: Our team is looking to add an upbeat Front Desk Agent to manage all aspects of front desk operations and be a key person of reference for our guests and vendors. To be successful in this role, you will need to extend professionalism and courtesy, have outstanding communication skills, and have the ability to work in a fast-paced environment. This position may require flexible scheduling availability. Requirements: Job Requirements: • Check-in/Check-out hotel guests, • Process all payments according to established hotel requirements, • Provide information and assistance to all guests and vendors, • Prepares all necessary reports during each shift for the management team Job Qualifications: • Highly motivated team player with strong initiative and desire for achievement, • Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary, • Ability to work well in stressful situations, • Readily available and approachable for all guests while providing excellent guest service The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week. Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: • Healthcare including Medical, Dental, and Vision Insurance, • HSA & FSA plans available!, • Dependent care FSA, • Identity Theft Protection Insurance Commuter benefits including transit & parking, • Pet Insurance, • PTO and Payroll Incentives for Annual Wellness Exams, • Employee Assistance Program, • Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services, • Paid Sick and Vacation Time, • Family Leave, • 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution Rewarding Hard Work: • Incentive based bonus program, • Free room nights at our hotels and employee discounts within your hotel brand, • Discounts for friends and family within your hotel brand, • Team Member recognition and bonus, • Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work, • Career Growth through our in-house training program with a path personalized to your desired goals, • Referral bonus program to ANY of our locations Equal Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

Job Description Front Desk Agent: Extend a warm welcome and acknowledge all guests. Provide a five-star welcome and departure experience to each guest during the guest’s stay. Confirm, process, and conduct all guest check-ins / check-outs, room reservations, requests, changes, and cancellations according to Marble Waters Hotel & Suites Standard Operating Procedures Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.). Pre-register designated guests and prepare key packets. Secure payment; verify and adjust billing as needed. Maintain confidentiality of all guests and hotel information. Run and review daily arrival and departure reports. Understand and execute all Marble Waters Hotel & Suites accounting standards ensuring accurate settlement of folios, routing of charges and adjustments Empathetically listen to guest inquiries and provide appropriate responses; accommodate room changes as needed. Address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery). Ensure that any outstanding requests or problems from the previous day receive priority and are resolved. Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction. Employ attention to detail in-order to ensure security of guest room access. Notify management / security of any guest reports of theft. Assist guests with travel, entertainment, or transportation arrangements. Send and distribute guest reservations and receipts via email. Assist administration with researching discrepancies with charge backs related to past guest stays. Maintain complete knowledge at all times, of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Ensure personal appearance is clean and professional. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Management. Company DescriptionMarble Waters Hotel & Suites, Inc. is an 80 - Bedroom property. We are a part of the Trademark by Wyndham that provide a professional and customer service experience for all guests.Marble Waters Hotel & Suites, Inc. is an 80 - Bedroom property. We are a part of the Trademark by Wyndham that provide a professional and customer service experience for all guests.

Job Description Job description We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities • Perform all check-in and check-out tasks, • Manage online and phone reservations, • Inform customers about payment methods and verify their credit card data, • Register guests collecting necessary information (like contact details and exact dates of their stay), • Welcome guests upon their arrival and assign rooms, • Provide information about our hotel, available rooms, rates and amenities, • Respond to clients’ complaints in a timely and professional manner, • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs, • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests, • Upsell additional facilities and services, when appropriate, • Maintain updated records of bookings and payments Skills • Work experience as a Hotel Front Desk Agent, Receptionist or similar role, • Experience with Choice Hotel reservations software is a plus, • Understanding of how travel planning websites operate, like Booking and TripAdvisor, • Customer service attitude, • Excellent communication and organizational skills, • Degree in hotel management is a plus'

Have full knowledge of hotel safety and emergency procedures. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord

Concord Hospitality is seeking a Front Desk Clerk at the Residence Inn Jacksonville Mayo Clinic Area.The role focuses on guest interaction at the hub of the hotel, delivering a welcoming experience with proactive, responsive service.A strong guest focus and professional communication are essential.H

Job Description At Lodgco Hospitality, we believe that hospitality success is driven by unwavering dedication, a vibrant workplace culture, and impactful narratives. We believe in investing in our team’s development to deliver a superior customer experience and achieve success together. For three decades, Lodgco Hospitality has set the standard for hospitality success. We are committed to revenue growth and maximizing the value of the assets we manage while fostering a supportive environment for our employees. Join us in elevating hotel operations and maximizing profitability. Join our growing team today! We’re seeking an experienced and driven Director of Sales to lead our sales efforts and build lasting partnerships at the Fairfield Inn & Suites Jacksonville Airport in Florida! Our ideal candidate is a strong sales leader with a proven track record of driving revenue growth, crafting memorable guest experiences, and thriving in a competitive market. This is a unique opportunity to shape the success of a newly refreshed property while leveraging the energy of a top travel destination. If this sounds like you, apply with us today! Job Summary: The Director of Sales will be accountable for developing and implementing the comprehensive sales strategy for their assigned properties. Essential Job Functions: • Develop and execute marketing and sales strategies for each hotel/deployed segment (Marketing Plan, Quarterly action plans), • Execute key brand initiatives, • Ensure brand website has correct and relevant information, • Demonstrate guest service by responding to guests’ needs promptly and with enthusiasm, • Knowledge of all corporate and group business in the market and where that business stays, • Solicit new business from key demand generators by deployed segment, • Identify and maintain communications with the hotel’s key accounts and re-solicit repeat business, • Develop relationships within community to strengthen and expand customer base, • Attend local networking, trade show, and CVB events, • Market the hotel through local advertising, blitzes, direct mail, etc., • Read and understand sales budgets while meeting and/or exceeding budgeted revenue, • Participate in weekly revenue meetings, • Complete Displacement Analysis as needed, • Complete weekly and monthly sales reports, • Review daily reports for new opportunities and analyze for revenue opportunities, • Analyze competition’s strengths and weaknesses for each market segment, • Meet or exceed weekly/month activity goals (site tours, sales calls, tele-prospecting and cold calls), • Maintain account files in sales CRM with all activities tracked for each account, • Create customer correspondence as required – sales agreements, proposals, bi-annual account reviews and thank you letters, • Confirm all groups and meeting details prior to arrival, • Communicate with hotel team for execution of group’s needs (BEO’s and group resumes), • Greet meeting/event contacts for each meeting and confirm clients’ expectations. (GM/AGM to assist), • Maintain a tracking system for all meetings and groups. All groups are to be loaded in the sales CRM, • Build and maintain group blocks, • Execute in house referrals and solicitation programs, • Hold front desk accountable for accurate account tracking in reservation system, • Complete and distribute group resumes to the operations staff prior to the posting of the weekly schedules to ensure proper staffing levels Competencies • Strong Leadership and Teamwork abilities, • Communication both verbal and written, • Computer software skills, • Time management and problem-solving skills, • Self-motivated, well organized, and goal-oriented Required/Preferred Education and Experience • 3 or more years of hotel experience, preferably hotel sales experience, • Hospitality or Business degree is a plus Benefits We Offer • Career development & work-life balance, • Paid time off, • Travel and hotel discounts, • Health, dental, & vision insurance options, • 401(k) with company match, • Incentive-based earning potential, • And more! Expected Hours of Work Some flexibility of hours is allowed, but the employee must be available during core business hours (generally recognized as 8 am to 5 pm Monday – Friday) Expectation is approximately 40 hours per week. Occasional evening and weekend work is required. Additional Eligibility Requirements Valid driver’s license and safe driving record – satisfactory criminal background screening required – professional references EEO Statement In accordance with all applicable local, state, and federal laws, Lodgco is committed to a policy of nondiscrimination and equal employment. This policy requires that all decisions involving hiring, promotion, transfer, compensation, benefits, training, discipline, and all other personnel practices and terms or conditions of employment will be made without regard to race, color, religion, sex, age, national origin, disability, genetic information, height, weight, marital status, veteran status, sexual orientation or any other protected characteristic under state, federal, or local law. Lodgco also prohibits retaliation against any employee because the employee has engaged in an activity that is protected under state, federal, or local law. Employee signature below constitutes employee understanding of the requirements, essential functions and duties of the position. NOTICE OF E-VERIFY PARTICIPATION Lodgco Hospitality participates in E-Verify to confirm the identity and employment authorization of individuals hired to work in the United States. Before submitting this application, please review the following documents: • E-Verify Notice of Participation, • Right to Work By continuing with this application, you acknowledge that you have been informed of our participation in E‑Verify and have had the opportunity to review these notices.

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