Hotel front desk jobs in Dallas, TexasCreate job alerts

Job DescriptionFront Desk Agent (Part-Time / Weekend) Location: Dallas, TX Employment Type: Part-Time Availability Requirement: Weekends and Holidays Required Position Overview Stratton Amenities is a hospitality services company providing luxury, hotel-style front desk and concierge services for upscale apartment and condominium communities. We are seeking a Part-Time Weekend Front Desk Agent to support high-end residential properties in the Dallas area. This position is ideal for a polished, service-driven professional who takes pride in creating a welcoming environment and delivering consistent, high-quality service to residents and guests. The Front Desk Agent plays a key role in first impressions, daily operations, and overall resident satisfaction. Schedule Requirements Weekend availability is required Holiday availability is required Key Responsibilities Greet residents, guests, and visitors in a professional and courteous manner Maintain front desk operations and ensure a polished lobby presence Deliver exceptional customer service and respond promptly to resident requests Answer phones, take accurate messages, and communicate effectively Log, track, and distribute resident packages accurately Monitor lobby activity and surveillance systems to support property safety Conduct routine property walks to ensure cleanliness and presentation standards Interact professionally with vendors, contractors, and delivery personnel Complete reports and perform other duties as assigned Qualifications and Skills Minimum of two years of experience in hospitality, concierge, front desk, customer service, or luxury retail Strong verbal and written communication skills Excellent interpersonal and guest service abilities Ability to remain composed and make sound decisions in a fast-paced environment Organized, dependable, and detail-oriented Professional appearance and grooming standards required Ability to work independently while contributing to a team environment Preferred Experience Experience in luxury residential, hotel, or high-end customer service environments Proven ability to deliver consistent, elevated service Why Join Stratton Amenities Work in luxury residential environments Consistent weekend scheduling Supportive management and hospitality-focused culture Opportunity for growth within a professional service organization Stratton Amenities is an equal opportunity employer. We value diversity and inclusion and are committed to maintaining a respectful, professional, and service-oriented workplace.

Job Description Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required, but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. Responsibilities: • Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages, • Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed, • Ensure all guests feel they are having an exceptional experience at the property, • Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager, • Process additional administrative, bookkeeping. and accounting procedures as required Qualifications: • Flexible overnight hours are required, • Great communications. and excellent customer service skills are required, • Diploma or equivalent from high school is required; some college is desired, • Computer proficiency is required; experience with accounting or reservation software is preferred, • Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required, • Lightspeed experience required About Company From the chic, mid-century, modern décor adorning our hotel to the eclectic dining options, Le Méridien Dallas by the Galleria is an oasis for destination shoppers and business travelers alike. Our North Dallas hotel is located steps from the upscale shops of the Galleria Dallas, as well as a wealth of local corporate headquarters.

Job DescriptionDescription: Our team is looking to add a motivated Night Auditor to manage all aspects of front desk operations and be a key person of reference for our guests and vendors. To be successful in this role, you will need to extend professionalism and courtesy, have outstanding communication skills, and have the ability to work in a fast-paced environment. This position may require flexible scheduling availability. Requirements: Job Requirements: • Check-in/Check-out hotel guests, • Process all payments according to established hotel requirements, • Provide information and assistance to all guests and vendors, • Prepares all necessary reports during each shift for the management team to review Job Qualifications: • Highly motivated team player with strong initiative and desire for achievement, • Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary, • Ability to identify and correct potential security problems (locking doors after hours, etc), • Ability to work alone and work well in stressful situations, • Readily available and approachable for all guests while providing excellent guest service The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week. Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: • Healthcare including Medical, Dental, and Vision Insurance, • HSA & FSA plans available!, • Dependent care FSA, • Identity Theft Protection Insurance, • Commuter benefits including transit & parking, • Pet Insurance, • PTO and Payroll Incentives for Annual Wellness Exams, • Employee Assistance Program Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services Paid Sick and Vacation Time, • Family Leave, • 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution Rewarding Hard Work: • Incentive based bonus program, • Free room nights at our hotels and employee discounts within your hotel brand, • Discounts for friends and family within your hotel brand, • Team Member recognition and bonus, • Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work, • Career Growth through our in-house training program with a path personalized to your desired goals, • Referral bonus program to ANY of our locations Equal Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

Job Description Stratton Amenities is a full-service concierge solution providing luxury, hotel-style front desk concierge services for upscale apartments and condominium buildings. Our mission is to create the most hospitable experience for our associates, residents and clients. We are seeking engaging, energetic, friendly, and professional individuals to provide outstanding service for our residents and guests in our luxury residential high-rise. The ideal candidate is passionate about providing exceptional hospitality and guest experiences. We offer a fun work environment, competitive pay and exciting rewards based on performance and accomplishments. Shifts: Floater Position Requirements • Excellent verbal and written communication skills, • Excellent problem-solving skills, • Takes pride and ownership in the position and property, • Ability to listen and react quickly to residents’ and guests’ requests in a genuine manner, • Have at least two year of hospitality experience, • Possess amazing interpersonal skills and exceptional guest service abilities, • Be organized, proactive, productive and self-motivated showing a positive attitude, • Maintain a neat and professionally well-groomed appearance, • Think clearly, quickly and efficiently and make concise decisions even under pressure Main Responsibilities • Greet and direct residents and visitors with a pleasant attitude, • Exceed residents' and guests' expectations by providing anticipatory service and ensuring smooth accommodations, • Cultivate and retain cohesive relationships with residents, vendors and contractors, • Professional telephone etiquette and message delivery, • Accurately log guest packages, ensure timely delivery and perform package inventory audits, • Monitor lobby and surveillance cameras and patrol property to ensure resident safety and security, • Assist in the scheduling and completion of all amenities’ requests including local transportation, residents’ move-ins, dinner reservations, pet walking, dry-cleaning pick-ups and drop-offs, event planning, grocery and package delivery, housekeeping, etc., • Ability to maintain confidentiality, • Must be able to work flexible schedules including nights, weekends and holidays Experience Requirements: • Experience in hospitality or upscale customer service or retail, • Must have experience delivering exceptional service Stratton Amenities is an equal opportunity employer. We strongly believe diversity and inclusion are essential to making connections in a culture of service.

Job DescriptionJob Summary: The PM Lobby Attendant is responsible for maintaining the cleanliness, appearance, and overall presentation of the hotel lobby and public areas during evening hours. This position ensures guests experience a welcoming, clean, safe, and comfortable environment by performing cleaning duties, assisting with guest requests, and maintaining public spaces throughout the property. Essential Duties and Responsibilities: • Maintain cleanliness and presentation of the hotel lobby, public restrooms, hallways, elevators, meeting rooms, and other public areas., • Dust, vacuum, sweep, mop, and sanitize assigned areas regularly throughout the shift., • Empty trash receptacles and replenish liners as needed., • Restock restroom supplies, including soap, tissue, paper towels, and amenities., • Clean glass doors, windows, mirrors, furniture, and high-touch surfaces., • Monitor and maintain cleanliness of entrances and exterior areas around the hotel., • Respond promptly to guest requests and communicate concerns to management., • Assist housekeeping or front desk staff with special requests when needed., • Report maintenance concerns, safety hazards, or damages immediately., • Maintain supply closets and ensure cleaning equipment is properly stored and organized., • Follow hotel safety, sanitation, and brand standards at all times., • Provide exceptional guest service and maintain a professional appearance and demeanor.Qualifications & Requirements:, • High school diploma or equivalent preferred., • Previous hotel, housekeeping, janitorial, or customer service experience preferred., • Strong attention to detail and organizational skills., • Ability to work independently and efficiently in a fast-paced environment., • Excellent communication and customer service skills., • Dependable, punctual, and professional.Physical Requirements:, • Ability to stand and walk for extended periods of time., • Ability to bend, stoop, lift, push, and pull up to 30–50 pounds., • Ability to operate cleaning equipment and safely handle cleaning chemicals., • Must be able to work evenings, weekends, and holidays as scheduled.Work Environment: This position works primarily in hotel public spaces and guest-facing areas. The employee may be exposed to cleaning chemicals, varying temperatures, and frequent guest interaction. Performance Expectations: • Maintain clean, welcoming, and guest-ready public areas., • Respond promptly to cleanliness concerns and guest needs., • Demonstrate professionalism, reliability, and teamwork., • Uphold hotel cleanliness and brand standards consistently.

Job Description Overnight Concierge | Front Desk Agent (Overnight) Stratton Amenities is a hospitality-driven concierge services company providing luxury, hotel-style front desk concierge services for upscale apartment and condominium communities. Our mission is to deliver an elevated residential experience through warmth, professionalism, and attentive service, while ensuring residents feel comfortable, supported, and secure at all times. Position Overview We are seeking a professional, dependable, and hospitality-focused Overnight Concierge / Front Desk Agent to represent the community during overnight hours at a luxury residential high-rise. This role is ideal for a hospitality professional who thrives in a calm, composed environment and understands that overnight operations require both elevated service and strong situational awareness. The Overnight Concierge is responsible for delivering a warm and polished guest experience while also supporting overnight operations such as monitoring activity, conducting walkthroughs, responding to resident concerns, and documenting incidents as needed. During overnight hours, this role plays a critical part in maintaining order, professionalism, and continuity until the daytime team arrives. Schedule and Employment Type • Overnight shifts, including weekends and holidays, • Full-time and part-time positions available What We Offer • Competitive hourly pay, • Stable and consistent overnight schedules, • Professional, supportive, and team-oriented work environment, • Performance-based recognition and rewards, • Opportunity to work in luxury residential communities, • Growth opportunities within hospitality and residential services Key Responsibilities • Welcome residents and guests with professionalism, warmth, and discretion during overnight hours, • Serve as the primary overnight front desk representative and point of contact for the community, • Deliver anticipatory, hospitality-driven service while managing overnight operations, • Conduct routine walkthroughs of common areas, amenities, and the property to ensure cleanliness, safety, and policy compliance, • Monitor lobby activity, surveillance cameras, and building access points to support a secure and comfortable environment, • Respond calmly and professionally to overnight resident concerns, including noise complaints, access issues, and general disturbances, • De-escalate situations when appropriate and escalate concerns according to established protocols, • Accurately document incidents, complaints, and unusual activity through detailed incident reports and shift logs, • Answer, screen, and route phone calls using polished and professional telephone etiquette, • Accurately log, secure, and manage resident packages and perform package inventory audits, • Assist residents with reasonable requests including directions, amenity access questions, transportation coordination, and general inquiries, • Enforce community policies consistently, professionally, and discreetly, • Maintain confidentiality and exercise sound judgment at all times, • Ensure the front desk, lobby, and common areas remain clean, organized, and presentable, • Provide clear and thorough handoff notes to oncoming team members Position Requirements • Previous experience in hospitality, concierge services, front desk operations, hotels, luxury residential communities, night audit, or upscale customer service, • Minimum of 1 to 2 years of experience delivering exceptional guest or resident service, • Excellent verbal and written communication skills, • Strong problem-solving skills and ability to remain composed under pressure, • Calm, reliable, and professional demeanor, especially during overnight hours, • Strong interpersonal skills with a hospitality-first mindset, • Organized, proactive, and self-motivated with strong attention to detail, • Ability to multitask and prioritize in a dynamic overnight environment, • Takes pride and ownership in both the position and the property, • Maintains a neat, polished, and professional appearance, • Ability to work overnight shifts, weekends, and holidays, • Comfortable working independently while following established protocols Preferred Qualifications • Experience as a hotel night auditor, overnight concierge, or overnight front desk agent, • Experience in luxury residential, boutique hotel, or upscale hospitality environments, • Experience handling incident reports, noise complaints, and overnight resident concerns, • Familiarity with access control systems, surveillance monitoring, and package management tools, • Bilingual skills are a plus Equal Opportunity Employer Stratton Amenities is an equal opportunity employer. We believe diversity and inclusion are essential to delivering exceptional hospitality and building meaningful connections. We encourage applicants from all backgrounds who are passionate about service excellence and professional responsibility to apply.

Job DescriptionJob Description Job Title: Lobby Attendant Reports To: Housekeeping Supervisor Position Summary: Keeps all lobbies and public area facilities such as lobby, restrooms, telephone area, business center, front desk, portico, and lobby lounge neat & clean conditions. DUTIES AND RESPONSIBILITIES: • Cleans and maintains all lobbies and public restrooms., • Sweeps and mopes carpets, lobby entrance., • Empties ashtrays and urns., • Polishes furniture and fixtures., • Vacuums and polishes elevators., • Keeps the front of the hotel free from trash., • Polishes the lobby floor during Night., • Keeps the Back area of Front desk neat and clean., • Ready to do any other work assigned by the supervisor time to time., • Keeps all public areas neat, vacuumed and dusted., • Makes sure mirrors, furniture, floors, ashtrays, elevators and doors are clean and mark-free., • Removes all trash from areas., • Periodically checks all lobby restrooms / washrooms., • Restocks all supplies including toilet paper, soap and hand towels in the lobby wash rooms., • Makes sure all surfaces are clean and tidy., • Arrange all cushions properly on lobby sofa., • Responds to guest requests and inquiries while in the lobby., • Assist guest with their questions and direct them to the areas they want to go., • Take care of all cleaning equipment's used in lobby. Positions Requirements/Experience Ability to lift up to 35 lbs. Ability to multi-task Customer Service experience

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Night Audit for the Courtyard Dallas Texas Night Auditor (Overnight Shift 11 PM-7 AM) Job Purpose: The Front Desk Night Auditor is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Check guests in, issue room keys, and provide information on hotel services and room location., • Ensure required identification is taken from guests at check-in in line with local legislative requirements., • Answer phones in a prompt and courteous manner., • Up-sell rooms where possible to maximize hotel revenue., • Answer, record and process all guest calls, messages, requests, questions or concerns., • Record guest preferences in the system., • Check guests out, including resolving any late or disputed charges., • Accurately process all cash and credit card transactions using established procedures., • Issue, control and release guest safe-deposit boxes in line with hotel procedures., • Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up., • Take action to solve guest problems/complaints using appropriate service recovery guidelines., • Follow established hotel safety protocols and procedures at all times. Immediately report any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor or manager on duty., • May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes., • Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service., • Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: • Frequently standing up behind the desk and front office areas., • Carrying or lifting items weighing up to 50 pounds / 23 kilograms., • Handling objects, products and computer equipment., • Basic computer skills to operate various property management and reservations systems, etc. Other: • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: • Team Driven and Values Based Culture, • Medical/Dental/Vision, • Vacation & Holiday Pay, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • 401(k), • Employee assistance program, • Employee discount, • Flexible schedule, • Flexible spending account, • Life insurance, • Parental leave, • Referral program

Job DescriptionDescription: Our Front Desk Agents are the first face our guests see, and we want it to be a welcoming and friendly one. They are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests, making and modifying reservations, hotel phone operator, and guest services. RESPONSIBILITIES: • Approach all encounters with guests and associates with a smile., • Handle check-ins and check-outs in a friendly, efficient, and courteous manner., • Obtain all necessary information when taking room reservations., • Answer guest inquires about hotel service facilities and hours of operation., • Be aware of all rates, packages, and special promotions., • Maintain an up-to-date working knowledge of all property amenities, as well as any special events, local area attractions, and things to do near the hotel., • Operate Front Desk computer system., • Receive, log and distribute packages, mail, and messages as needed to guests and meeting rooms., • As needed deliver guest items such as luggage, newspapers, amenities or other items requested by guests or team members, • Have knowledge of and assist in emergency procedures as required., • Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area, and overall cleanliness and safety throughout the hotel and grounds.Requirements: QUALIFICATIONS: • High School diploma or equivalent required; college course work in related field helpful., • Experience in a hotel or a related field a PLUS., • Must be fluent in English, both written and verbal, • An operational knowledge of Microsoft Office suite, • Willing and able to stand for long periods of time, • Able to work with little or no supervision, • Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve., • Must work well in stressful high pressure situations., • Full- and part-time positions available., • Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends, and holidays

Job DescriptionDescription: Our Front Desk Agents are the first face our guests see, and we want it to be a welcoming and friendly one. They are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests, making and modifying reservations, hotel phone operator, and guest services. RESPONSIBILITIES: • Approach all encounters with guests and associates with a smile., • Handle check-ins and check-outs in a friendly, efficient, and courteous manner., • Obtain all necessary information when taking room reservations., • Answer guest inquires about hotel service facilities and hours of operation., • Be aware of all rates, packages, and special promotions., • Maintain an up-to-date working knowledge of all property amenities, as well as any special events, local area attractions, and things to do near the hotel., • Operate Front Desk computer system., • Receive, log and distribute packages, mail, and messages as needed to guests and meeting rooms., • As needed deliver guest items such as luggage, newspapers, amenities or other items requested by guests or team members, • Have knowledge of and assist in emergency procedures as required., • Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area, and overall cleanliness and safety throughout the hotel and grounds.Requirements: QUALIFICATIONS: • High School diploma or equivalent required; college course work in related field helpful., • Experience in a hotel or a related field a PLUS., • Must be fluent in English, both written and verbal, • An operational knowledge of Microsoft Office suite, • Willing and able to stand for long periods of time, • Able to work with little or no supervision, • Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve., • Must work well in stressful high pressure situations., • Full- and part-time positions available., • Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends, and holidays

Job Description Manager of Guest Experience We’re looking for a Manager of Guest Experience who is passionate about hospitality, thrives in a dynamic environment, and is excited to elevate every guest touchpoint. Hospitality is more than a service function — it’s a reflection of who we are and how we make people feel. In this role, you will own the strategy, standards, and daily excellence of hospitality operations, ensuring that every guest — from first-time visitors to executive leaders — experiences Integrity’s culture, care, and attention to detail. You will lead and develop the hospitality team, establish consistent service standards, and partner cross-functionally to ensure hospitality supports business priorities, culture moments, and high-profile engagements. This role balances hands-on leadership with operational and strategic ownership, setting the tone for hospitality excellence across all guest touchpoints. Call Notes: • Description, • Manage guest experience team; front desk operations; front-facing for board and high-level CEO meetings; require professionalism plus engaging personality, • Q: What level of VIP interaction is expected?, • Daily interaction with C-suite and VIP guests; example level includes CEOs of major corporations (e.g., JPMorgan Chase)., • Q: How should resumes present experience for CEO review?, • A: Luxury high-touch experience must be front and center, ideally as most recent roles; resume should immediately convey luxury brand names and VIP handling. TYPES OF PROFILES REQUIRED: • Luxury, high-touch hospitality experience; comfortable interacting daily with C-suite and VIPs, • Front-facing role for board meetings and high-level CEO meetings; ability to carry conversations with VIP guests, • Luxury high-touch hospitality (Ritz-Carlton, Omni, etc.) or luxury retail (Louis Vuitton, Gucci, etc.) client services/assistant manager profiles, • Luxury hotel front desk coordinator with experience setting up events for VIP guests; Luxury hospitality front desk/VIP hosting Responsibilities: • Hospitality Strategy & Experience Ownership, • Define and continuously elevate Integrity’s hospitality and guest experience standards., • Own the end-to-end guest journey, ensuring experiences are welcoming, seamless, and consistent., • Serve as the escalation point for complex or high-visibility hospitality needs., • Partner with Culture, Events, Facilities, and Executive teams to align hospitality with broader initiatives., • Executive & High- Profile Guest Experience, • Oversee and support VIP, executive-level, and “red carpet” meetings including Board sessions and MBRs., • Ensure elevated logistics for high-impact engagements (room preparation, catering flow, gifting, parting moments)., • Coach the team on anticipatory service and white-glove hospitality expectations., • Operational Management & Readiness, • Own daily hospitality operations including meeting space readiness, supply standards, and service coverage., • Oversee catering operations, vendor partnerships, and ordering cadence., • Build scalable processes that allow hospitality excellence to function consistently., • Ensure alignment with safety, security, and reception protocols., • People Leadership & Team Development, • Lead, coach, and develop the hospitality and guest experience team., • Set clear expectations around service standards, professionalism, and accountability., • Own onboarding and training for hospitality team members, reinforcing culture and experience expectations., • Provide ongoing feedback, performance development, and recognition., • Act as a point of leadership visibility for the team, modeling hospitality behaviors daily., • Process, Governance, & Continuous Improvement, • Establish standard operating procedures for hospitality workflows., • Identify opportunities to improve efficiency, guest satisfaction, and cost stewardship., • Track trends, feedback, and operational insights to inform future enhancements., • Ensure hospitality practices are scalable, sustainable, and aligned with organizational growth. Experience and Skills: • 2-4+ years of experience in hospitality, guest services, or experience-focused roles (corporate, luxury, events, or tourism preferred)., • Demonstrated experience leading or coaching teams in a service-oriented environment., • Strong executive presence with a guest-first, solutions-oriented mindset., • Exceptional communication, judgment, and attention to detail., • Ability to balance hands-on execution with strategic thinking and process ownership., • Comfortable operating in fast-paced environments requiring flexibility and discretion., • Experience supporting executive or high-profile engagements preferred. MUST HAVES: • Luxury high-touch hospitality/hotels (Ritz-Carlton, Hotel Swexan, etc.) or luxury high-touch retail (Louis Vuitton, Gucci, etc.) client services/assistant manager profiles, • Experience setting up events and/or board meetings for VIP guests and/or C-Suite, • Daily interaction with C-suite and/or VIP guests; example level includes CEOs of major corporations (e.g., JPMorgan Chase)., • Manage guest experience team; front desk operations; front-facing for board and high-level CEO meetings; require professionalism plus engaging personality, • Front-facing role for board meetings and high-level CEO meetings; ability to carry conversations with VIP guests, • Luxury high-touch experience must be front and center, ideally as most recent roles; resume should immediately convey luxury brand names and VIP handling.Company DescriptionWhether you seek skilled professionals to complete a critical project, contract talent for short-term requirements or full-time employees to complement your existing team – BravoTECH Staffing can help you to ramp up quickly and get the job done.Whether you seek skilled professionals to complete a critical project, contract talent for short-term requirements or full-time employees to complement your existing team – BravoTECH Staffing can help you to ramp up quickly and get the job done.

Job DescriptionEntry -Level Retail Sales Representative (Full-Time or Part-Time) Our Retail Sales Representatives earn $50,000/yr - $60,000/yr. TOP Performers make $80,000+ per year! Full-Time | W2 Employee Statewide Remodeling, a Renuity Company Statewide Remodeling, a proud company of the Renuity family, where innovation and excellence drive everything we do. As part of a powerful network of seven of the most trusted home renovation companies in America, we are on a mission to revolutionize home improvement—making it faster, easier, and stress-free. Whether it’s a new bath, custom closets, or exterior upgrades, we help homeowners create spaces they love, without the hassle. With expert teams across 36 states growing, there’s likely a Renuity home in your neighborhood. We value fresh perspectives and welcome candidates from all backgrounds to bring their unique experiences and ideas to our team. And we’re just getting started! Do you want to see what this role is about? Check out our job preview video here! A Day in the Life of a Retail Sales Rep. - YouTube What We Offer Guaranteed base pay plus performance bonuses. Uncapped bonuses Benefits, PTO, 401K for Full Time employees. Receive PAID training! Advancement opportunity! Work with a team of talented, professional, and fun individuals who enjoy what they do About the Role What You’ll Do: Interact with customers face-to-face in big box retail stores and events to promote our products and generate interest Represent our brand with confidence and professionalism Initiate conversation and help customers arrange free in-home consultations for home renovation services. Set appointments and assist customers in a clear and friendly way Collaborate with a high-performing team to meet daily and weekly goals We’re Looking for People With Experience or Transferable Skills From: Face-to-Face Marketing, brand ambassador, appointment setting, or lead generation experience – a plus! Customer Service Roles (in-person or call center) Retail (sales associates, cashiers, team leads, merchandisers) Restaurants (servers, bartenders, hosts, front-of-house staff) Hospitality (hotel front desk, concierge, event staff) Fast Food & Quick-Service Restaurants (cashiers, shift leads, drive-thru) Key Qualifications: Must have weekend availability Friendly, fun, and positive attitude Genuine interest in working with the public and creating great experiences Comfortable working independently and personal drive for excellence. Retail and customer service experience highly valued Entry-level candidates welcome—we’ll teach you everything you need to succeed. Must have reliable transportation, this role may require you to go to multiple locations in the same day, or to community events, some of which may not be near public transit. About Statewide Remodeling - Statewide Remodeling At Statewide Remodeling, a Renuity company, we’re making home improvement faster, easier, and stress-free. For over 30 years, homeowners across Texas, Oklahoma, Arkansas, Louisiana, and New Mexico have trusted Statewide Remodeling for high-quality home upgrades. Now, as part of Renuity, we’re combining our local expertise with the strength of a national brand to build the future of home improvement. With over 100,000 happy customers and 17 consecutive Consumer Choice Awards, we’re committed to delivering a seamless remodeling experience. As part of our team and the broader Renuity organization, you’ll have the opportunity to make an impact, grow your career, and help people create homes they love. Criminal background checks required Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact Humanresources@renuityhome.com. If you have a question regarding your application, please contact TA@renuityhome.com To access Renuity's Privacy Policy, please click here: Privacy Policy Compensation Range: $50K - $80K

Job DescriptionRetail Brand Ambassador (Part-Time) Our Retail Brand Ambassadors earn $24-28 per hour (including bonuses), TOP Performers make $30+ per hour (including bonuses)! Part-Time | W2 Employee Statewide Remodeling, a Renuity Company Statewide Remodeling, a proud company of the Renuity family, where innovation and excellence drive everything we do. As part of a powerful network of seven of the most trusted home renovation companies in America, we are on a mission to revolutionize home improvement—making it faster, easier, and stress-free. Whether it’s a new bath, custom closets, or exterior upgrades, we help homeowners create spaces they love, without the hassle. With expert teams across 36 states growing, there’s likely a Renuity home in your neighborhood. We value fresh perspectives and welcome candidates from all backgrounds to bring their unique experiences and ideas to our team. And we’re just getting started! Do you want to see what this role is about? Check out our job preview video here! A Day in the Life of a Retail Sales Rep. - YouTube What We Offer Guaranteed base pay plus performance bonuses. Uncapped bonuses Receive PAID training! Advancement opportunity! Work with a team of talented, professional, and fun individuals who enjoy what they do About the Role What You’ll Do: Interact with customers face-to-face in big box retail stores and events to promote our products and generate interest Represent our brand with confidence and professionalism Initiate conversation and help customers arrange free in-home consultations for home renovation services. Set appointments and assist customers in a clear and friendly way Collaborate with a high-performing team to meet daily and weekly goals We’re Looking for People with Experience or Transferable Skills From: Face-to-Face Marketing, brand ambassador, appointment setting, or lead generation experience – a plus! Customer Service Roles (in-person or call center) Retail (sales associates, cashiers, team leads, merchandisers) Restaurants (servers, bartenders, hosts, front-of-house staff) Hospitality (hotel front desk, concierge, event staff) Fast Food & Quick-Service Restaurants (cashiers, shift leads, drive-thru) Key Qualifications: Must have weekend availability Friendly, fun, and positive attitude Genuine interest in working with the public and creating great experiences Comfortable working independently and personal drive for excellence. Retail and customer service experience highly valued Entry-level candidates welcome—we’ll teach you everything you need to succeed. Must have reliable transportation, this role may require you to go to multiple locations in the same day, or to community events, some of which may not be near public transit. About Statewide Remodeling - Statewide Remodeling At Statewide Remodeling, a Renuity company, we’re making home improvement faster, easier, and stress-free. For over 30 years, homeowners across Texas, Oklahoma, Arkansas, Louisiana, and New Mexico have trusted Statewide Remodeling for high-quality home upgrades. Now, as part of Renuity, we’re combining our local expertise with the strength of a national brand to build the future of home improvement. With over 100,000 happy customers and 17 consecutive Consumer Choice Awards, we’re committed to delivering a seamless remodeling experience. As part of our team and the broader Renuity organization, you’ll have the opportunity to make an impact, grow your career, and help people create homes they love. Criminal background checks required Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact Humanresources@renuityhome.com. If you have a question regarding your application, please contact TA@renuityhome.com To access Renuity's Privacy Policy, please click here: Privacy Policy Compensation Range: $50K - $80K

Job Description Head Housekeeper (Bilingual – English/Spanish) Location: Dallas–Fort Worth (DFW) Area, TX Position Type: Full-Time Position Summary We are seeking an experienced, dependable, and hands-on Head Housekeeper to lead the housekeeping department at a limited-service hotel in the Dallas–Fort Worth area. This leadership role is responsible for maintaining exceptional cleanliness standards, supervising housekeeping staff, ensuring guest satisfaction, and supporting daily hotel operations. The ideal candidate has previous leadership experience in a limited-service hotel, is bilingual in English and Spanish, and leads by example with a strong work ethic, attention to detail, and a commitment to excellence. Key Responsibilities • Supervise, train, coach, and motivate the housekeeping team., • Assign daily room and public area cleaning schedules., • Inspect guest rooms and common areas to ensure brand and company cleanliness standards are consistently met., • Ensure rooms are guest-ready in a timely manner., • Monitor housekeeping productivity and quality standards., • Manage housekeeping inventory, linens, guest supplies, and cleaning chemicals., • Order supplies as needed while maintaining cost controls., • Coordinate with the Front Desk and Maintenance departments to prioritize room availability and report maintenance issues., • Ensure compliance with all safety, sanitation, and OSHA guidelines., • Assist with cleaning rooms and public areas as needed during busy periods., • Handle guest requests and resolve housekeeping-related concerns professionally., • Maintain accurate records of inspections, inventory, and departmental performance., • Foster a positive, respectful, and team-oriented work environment. QualificationsRequired • Minimum 4–5 years of housekeeping experience in a hotel environment., • At least 3 year of supervisory or leadership experience in housekeeping., • Previous experience in a limited-service hotel is required., • Bilingual (English and Spanish) is required., • Strong leadership and team management skills., • Excellent organizational and time-management abilities., • High attention to detail and commitment to cleanliness., • Ability to prioritize multiple tasks in a fast-paced environment., • Reliable attendance and punctuality., • Ability to lift up to 35 pounds and perform physical duties, including standing, bending, walking, and climbing stairs throughout the shift., • Must be authorized to work in the United States. Preferred • Experience with hotel brand standards (Hilton, Marriott, IHG, Hyatt, Wyndham, Choice, or similar)., • Knowledge of housekeeping inventory management and scheduling., • Experience training and developing housekeeping staff. Skills • Leadership and coaching, • Communication and interpersonal skills, • Quality control and room inspections, • Inventory management, • Problem-solving, • Team building, • Time management, • Guest service excellence What We're Looking For We're looking for a leader who takes pride in maintaining exceptional hotel cleanliness while building a strong, dependable housekeeping team. The ideal candidate is proactive, detail-oriented, and willing to work alongside the team to ensure every guest has an outstanding experience. If you have proven housekeeping leadership experience in a limited-service hotel and are fluent in both English and Spanish, we'd love to hear from you. Powered by JazzHR AGstNg7KQj

Job DescriptionBrand Ambassador (Full-Time or Part-Time) Our Brand Ambassadors earn $50,000/yr - $60,000/yr. TOP Performers make $80,000+ per year! Full-Time | W2 Employee Statewide Remodeling, a Renuity Company Statewide Remodeling, a proud company of the Renuity family, where innovation and excellence drive everything we do. As part of a powerful network of seven of the most trusted home renovation companies in America, we are on a mission to revolutionize home improvement—making it faster, easier, and stress-free. Whether it’s a new bath, custom closets, or exterior upgrades, we help homeowners create spaces they love, without the hassle. With expert teams across 36 states growing, there’s likely a Renuity home in your neighborhood. We value fresh perspectives and welcome candidates from all backgrounds to bring their unique experiences and ideas to our team. And we’re just getting started! Do you want to see what this role is about? Check out our job preview video here! A Day in the Life of a Retail Sales Rep. - YouTube What We Offer Guaranteed base pay plus performance bonuses. Uncapped bonuses Benefits, PTO, 401K for Full Time employees. Receive PAID training! Advancement opportunity! Work with a team of talented, professional, and fun individuals who enjoy what they do About the Role What You’ll Do: Interact with customers face-to-face in big box retail stores and events to promote our products and generate interest Represent our brand with confidence and professionalism Initiate conversation and help customers arrange free in-home consultations for home renovation services. Set appointments and assist customers in a clear and friendly way Collaborate with a high-performing team to meet daily and weekly goals We’re Looking for People With Experience or Transferable Skills From: Face-to-Face Marketing, brand ambassador, appointment setting, or lead generation experience – a plus! Customer Service Roles (in-person or call center) Retail (sales associates, cashiers, team leads, merchandisers) Restaurants (servers, bartenders, hosts, front-of-house staff) Hospitality (hotel front desk, concierge, event staff) Fast Food & Quick-Service Restaurants (cashiers, shift leads, drive-thru) Key Qualifications: Must have weekend availability Friendly, fun, and positive attitude Genuine interest in working with the public and creating great experiences Comfortable working independently and personal drive for excellence. Retail and customer service experience highly valued Entry-level candidates welcome—we’ll teach you everything you need to succeed. Must have reliable transportation, this role may require you to go to multiple locations in the same day, or to community events, some of which may not be near public transit. About Statewide Remodeling - Statewide Remodeling At Statewide Remodeling, a Renuity company, we’re making home improvement faster, easier, and stress-free. For over 30 years, homeowners across Texas, Oklahoma, Arkansas, Louisiana, and New Mexico have trusted Statewide Remodeling for high-quality home upgrades. Now, as part of Renuity, we’re combining our local expertise with the strength of a national brand to build the future of home improvement. With over 100,000 happy customers and 17 consecutive Consumer Choice Awards, we’re committed to delivering a seamless remodeling experience. As part of our team and the broader Renuity organization, you’ll have the opportunity to make an impact, grow your career, and help people create homes they love. Criminal background checks required Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact Humanresources@renuityhome.com. If you have a question regarding your application, please contact TA@renuityhome.com To access Renuity's Privacy Policy, please click here: Privacy Policy Compensation Range: $50K - $80K

Job DescriptionRole Overview The Assistant Executive Housekeeper supports daily housekeeping operations, ensuring guest rooms and public spaces meet high cleanliness and service standards. This is a hands-on leadership role responsible for supervising staff, coordinating operations, and maintaining a consistent guest experience in a fast-paced hotel environment.Key Responsibilities Support daily housekeeping operations: Room attendants Public area staff Laundry team Conduct room inspections for cleanliness and quality standards Assist with: Scheduling Training Coaching team members Manage inventory: Linens Supplies Cleaning products Coordinate with: Front Desk Maintenance team Ensure safety and sanitation compliance (OSHA, chemical handling) Support cleaning tasks during peak occupancy Assist with onboarding and team development Promote a positive and team-oriented work environmentRequired Qualifications Housekeeping leadership experience ( hotel experience preferred ) Strong understanding of: Cleaning standards Inspection procedures Safety protocols Strong leadership and team management skills Excellent communication and organizational abilities Ability to work in fast-paced environments Flexibility for weekends, holidays, and varied shiftsBenefits Competitive pay (based on experience) 100% company-paid medical plan (base option) Dental & vision coverage Paid Time Off (PTO) Paid holidays Employee hotel discounts Growth opportunities within the organization #HireFinder#LI-PROMOTED#LI-Onsite We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests and owners, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole organization. No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest. Your mission: Should you choose to accept it… You are passionate about the culinary world; you embrace our city’s food offerings as a way of life. You must love the local food community as well as watch the world for the next great culinary idea. Our Food and Beverage areas are sure to impress! This won’t just be a restaurant, or a hotel banquet operation. It will be a culinary hub for gatherings and entertaining. Open for all meal periods and late night snacks. Our goal is to create an ambiance where locals and visitors feel at home and we always have something up our sleeve to impress. This is achieved with a solid grounded team lead by a seasoned hospitality professional. This position is made for someone who is driven by the need to create memorable cuisine and guest experiences each and every day. This person finds passion being present in the kitchen during service; directly impacting the guest and staff experience. The Nitty-Gritty: What exactly you will be doing… In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests: • Train, train, train! It all starts here. You are responsible for building a team of talented individuals who never let the ball drop. This means creating and monitoring a consistent training program that keeps the team on their toes. The initial training program has to prepare our new members for what lies ahead and set them up for success. Then you follow up with daily, weekly and monthly lessons to keep everyone learning and growing., • Communication. Monitor and track the flow of information coming to you from your superiors, hotel side, culinary side and distribute consistently to your hourly teammates. Be highly involved in decisions and communication on the floor and share results with fellow teammates and superiors. Manage the communication relationship between guest and all areas involved: special requests from guests, needs of guests to the kitchen, service issues and guest recovery opportunities. You must communicate your expectations for your team mates clearly each shift and remain consistent in your messaging., • Guest Interaction. This is not an office job! How can you know what is happening on the floor or with a guest if you are not present? Information should flow through you to the staff, not the other way around. You are responsible for detailing and confirming guest profiles and communicating that to FOH and BOH. You handle guest issues directly, with confidence and achieve positive results. Although you lead your team through the process of troubleshooting and you empower them to resolve upset, you are still actively involved in the solution. Your presence to guests and team is actively seen on the floor., • Leadership. This position has an enormous responsibility of keeping everyone moving in the right direction each and every day. You have to keep your team on track, energized and focused. Your team will be impacting the guest experience every minute of the day. Achieving that will take a consistent attitude about standards and service. Many people will count on you for direction and your message will need to be clear and concise., • Organization and Time Management. There is always a lot of progress to be done. Balancing the needs of your team, guests and business will be crucial. The outlets are designed to encourage unplanned gatherings and last minute events. You must be able to adapt to the needs and level of business to not sacrifice the guest experience. Your time management skills will be tested between having a strong floor presence, dedicated training time and business deliverables., • Other Responsibilities: The main priority is the guest experience, monitoring the floor, training and consistent leadership. However, there is still work to be done. Schedules must be completed to balance needs of business and labor profits. Inventory controls, P&L knowledge, waste of product, china, glass, equipment, etc must be monitored daily. All human resource aspects must be completed according to protocol., • Strong floor presence, • Communication to kitchen, other outlets and front desk about food issues, VIP’s, reservations and changes in business levels, • Communication to hourly colleagues: same as above, guest expectations, changes in food or drink menus, special events/programming. To be achieved by a per shift team meeting as well as a post-shift re-cap, • Handling daily tasks of: scheduling, properly cutting staff or assigning additional staff, driving revenue through various competitions, checking opening/running/closing duties of staff, monitoring that uniform & grooming standards are met, ensuring Virgin standards and protocol are being practiced through departments, • Training of Teammates: organize onboarding, delivering consistent training, twice daily sit downs with new members (before and at end of shift), exams are conducted on time and according to flow of manual. Making sure the new members are correctly input into the system and have all the tools, uniform and supplies to have a positive training experience, • Adhere to protocols of the hiring and disciplinary process as outlined by the people department, • TIPS certification and Food Handlers Cards must be on file, • Comply with all safety and health department procedures, as well as, all state and federal liquor laws What qualities are we looking for? You got skills? If you are able to perform the following, then you have definitely come to the right place… • Great team player with the ability create excellent working relationships across the group. Collaborative approach with all departments, particularly food & beverage and sales & marketing, • Ability to break down barriers and resolving potential conflicts swiftly and effortlessly, • Strong communication and presentation skills to all levels of management, • Ability to think outside the box and approach all issues with a completely fresh approach, • Ability to anticipate needs and over deliver wherever possible, • Able to change direction and work on multiple project aspects at once. Creatively solve problems, • Enthusiastic, passionate, able to enthuse and motivate others, • Leadership ability and behavior consistent with Virgin Hotels Core Values: Fun, innovative, original and personable, and striving to deliver high quality and brilliant customer service Background must-have: • Current, legal and unrestricted ability to work in the United States, • Associate or Bachelor’s degree preferred but not required, • Food Service Handler Card and TIPS certification that is currently valid for a minimum of at least 6 months, • Preferred: 3-5 years’ experience in a full service restaurant or lounge in hotel management #LI-onsite

Hilton is seeking Front Desk Agents to serve as the first point of contact for guests and provide excellent customer service throughout the guest check-in and check-out process. Front Desk Agents are responsible for greeting guests, checking guests in and out, verifying reservations, processing payments, issuing room keys, and answering questions about hotel services and local attractions. Employees handle phone calls, assist with booking reservations, resolve guest concerns or complaints, coordinate with housekeeping and maintenance regarding room status, and ensure the front desk and lobby area remain organized and professional at all times. This position typically pays $16 to $35 per hour depending on location, experience, shift, and hotel type, with higher pay often available for overnight shifts, high-end properties, and supervisory-level front desk roles. Full-time employees may be eligible for benefits including health, dental, and vision insurance, paid time off, 401(k) with company match, Hilton employee hotel discounts, paid holidays, and opportunities for advancement into supervisor or management roles. Some locations may also offer shift differentials for overnight shifts, performance bonuses, upsell incentives for room upgrades, and holiday pay premiums.

Hilton is seeking a Front Desk Supervisor to oversee front desk operations and ensure guests receive excellent customer service throughout their stay. The Front Desk Supervisor assists with daily front desk operations, supports Front Desk Agents during busy shifts, handles escalated guest concerns, and helps manage the check-in and check-out process to ensure efficiency and accuracy. Responsibilities include supervising front desk staff, training new employees, creating shift schedules, assisting with guest service issues, authorizing refunds or room changes when necessary, monitoring room availability and reservations, coordinating with housekeeping and maintenance to ensure rooms are ready, and ensuring Hilton service standards are maintained at all times. This position typically pays $16 to $35 per hour depending on location, experience, and hotel size, with higher wages often offered at large or high-occupancy properties. Full-time employees may be eligible for benefits including health, dental, and vision insurance, paid time off, 401(k) with company match, Hilton employee hotel discounts, paid holidays, and advancement opportunities into hotel management roles. Some hotels may also offer performance bonuses, shift differential pay for evening or overnight shifts, and incentive bonuses tied to guest satisfaction scores or upselling programs.

Job DescriptionPosition Summary: As a PM Room Service Server/ Food runner, you will provide exceptional in-room dining and restaurant service to our guests, delivering food and beverage orders promptly, with attention to detail, presentation, and guest satisfaction to both guest rooms and our Lobby Bar. You will represent the hotel’s commitment to high-quality service in every guest interaction. Because the hotel operates around the clock and guest needs may vary, this role may sometimes require working an AM shift as business needs dictate. Key Responsibilities: • Greet guests courteously and professionally, presenting room service menus, answering questions, and taking orders., • Prepare and deliver food and beverage items to guest rooms, following hotel standards for presentation, temperature control, and timing., • Ensure all service items are properly cleaned, replenished, and stored when not in use., • Follow proper procedures for billing and charges, accurately recording guest orders, verifying room numbers and guest names., • Handle guest requests promptly and courteously, responding to special dietary needs, allergies or preferences., • Maintain a clean, organized work area and cart/tray staging area., • Collaborate with kitchen staff, food & beverage, front desk and housekeeping as needed for smooth service., • Follow all safety, sanitation and hotel service standards and regulations (e.., food handling, room access protocols)., • Assist with setting up late‐night or early morning room service needs, including AM shift when needed., • Provide feedback or suggestions for service improvement to the supervisor. Qualifications & Skills: • High school diploma or equivalent preferred., • Previous experience in room service, fine dining, or hotel food and; beverage service is an advantage. E.O.E.

Job Description Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests and owners, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole organization. No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest. Your mission: Should you choose to accept it… The food and beverage management team orchestrates the magic of the guest dining experience by leading a team of passionate individuals. Our goal is to create an ambiance where locals and visitors feel at home and we always have something up our sleeve to impress. Managers of their area are committed to being present on the floor during service directly impacting the guest and staff experience. At Virgin Hotels nothing is ever "usual" so not only do you have to be willing to roll up your sleeves and get things done, but you have to be willing to have fun. We are looking for someone who is full of creative ideas and most of all, we are looking for someone who shares our quirky sense of humor, our entrepreneurial approach and is always ready to join in the fun! The Nitty-Gritty: What exactly you will be doing… In helping you understand your role in working for a progressive, environment conscious, world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests: • Communication. Monitor and track the flow of information coming to you from your superiors, hotel side, and culinary side and distribute consistently to your hourly teammates. Be involved in decisions and communication on the floor and share results with fellow teammates and superiors. Manage the communication relationship between guest and all areas involved: special requests from guests, needs of guests to the kitchen, service issues and guest recovery opportunities. You must communicate your expectations for your team mates clearly each shift and remain consistent in your messaging., • Guest Interaction. This is not an office job! How can you know what is happening on the floor or with a guest if you are not present? Information should flow through you to the staff, not the other way around. You are responsible for detailing and confirming guest profiles and communicating that to FOH and BOH. You handle guest issues directly, with confidence and achieve positive results. Although you lead your team through the process of troubleshooting and you empower them to resolve upset, you are still actively involved in the solution. Your presence to guests and team is actively seen on the floor., • Leadership. This position has an enormous responsibility of keeping everyone moving in the right direction each and every day. You have to keep your team on track, energized and focused. Your team will be impacting the guest experience every minute of the day. Achieving that will take a consistent attitude about standards and service. Many people will count on you for direction and your message will need to be clear and concise., • Strong floor presence, • Communication to kitchen, other outlets and front desk about food issues, VIP’s, reservations and changes in business levels, • Communication to hourly colleagues: same as above, guest expectations, changes in food or drink menus, special events/programming. To be achieved by a per shift team meeting as well as a post-shift re-cap, • Handling daily tasks of: scheduling, properly cutting staff or assigning additional staff, driving revenue through various competitions, checking opening/running/closing duties of staff, monitoring that uniform & grooming standards are met, ensuring Virgin standards and protocol are being practiced through departments, • Training of Teammates: assist in the organization of onboarding, delivering consistent training, twice daily sit downs with new members (before and at end of shift), exams are conducted on time and according to flow of manual. Making sure the new members are correctly input into the system and have all the tools, uniform and supplies to have a positive training experience What qualities are we looking for? You got skills? If you are able to perform the following, then you have come to the right place… • Great team player with the ability create excellent working relationships across the group. Collaborative approach with all departments, particularly food & beverage and sales & marketing, • Ability to break down barriers and resolving potential conflicts swiftly and effortlessly, • Strong communication and presentation skills to all levels of management, • Ability to think outside the box and approach all issues with a completely fresh approach, • Ability to anticipate needs and over deliver wherever possible, • Able to change direction and work on multiple project aspects at once. Creatively solve problems, • Enthusiastic, passionate, able to enthuse and motivate others, • Leadership ability and behavior consistent with Virgin Hotels Core Values: Fun, innovative, original and personable, and striving to deliver high quality and brilliant customer service Background must-have: • Current, legal and unrestricted ability to work in the USA., • TABC certification and Food Handlers Cards must be on file., • Comply with all safety and health department procedures, as well as, all state and federal liquor laws, • Associate or Bachelor’s degree preferred., • Preferred: 1-2 years’ experience in a upscale hotel restaurant or lounge in hotel supervisor position/management position., • Ability to clearly and pleasantly communicate in English with guests, management/co-workers, both in person and on the telephone., • Proficient computer knowledge.

Job DescriptionDescription: Job Summary Guides guests to appropriate table as directed by the maître d’. Interacts with the restaurant guests, fellow employees, and supervisors in a polite, courteous and hospitable manner to ensure gracious hospitality. Job Activities • Maintain professional appearance standards as directed in the Company Employee Handbook., • Anticipates and accommodates needs of the guest., • Maintains the general cleanliness and orderliness of the entrance area., • Complies with Department of Health and company sanitation standards., • Actively takes and processes reservations for guests., • Assists with incoming calls and answering questions from guests., • Responsible for checking guests’ coats and other belongings (where applicable)., • Assists with setting up front desk area, performs side-work and other opening/closing procedures as directed by management, including:, • Ensures that all appropriate menus are printed and ready for service., • Responsbile for making sure all menu books are organized with current menus., • Collects menus throughout venue during shift., • Performs opening side-work as prescribed., • Performs closing side-work as prescribed., • Reports all breakage, damage of equipment or furniture immediately to management., • Attends and participates in daily pre-service meetings., • Participates in any training sessions or departmental meetings., • Learn by listening, observing other team members and sharing knowledge while leading by example., • Portrays a positive and professional attitude., • Demonstrates knowledge of Company, its partners and supporting hotel environments., • Works as part of a team and provides help and support to all fellow team members. Requirements: Education, Experience and Skill Requirements • Company in-venue host training., • Previous hospitality experience., • Previous host experience., • Experience in a high-volume restaurant/nightclub/lounge., • Must be able to stand, lift and bend for extended periods of time., • Must be able to bend and lift to 50 lbs., • Role may include job duties or tasks requiring repetitive motion., • Exposure to hot kitchen elements or cleaning materials., • Must be able to work and remain focused in a fast-paced and ever-changing environment., • Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends and holidays.

Job Description Raines Co. - Your Future is Now! You play a key role in the successful stay of each guest that walks into your hotel. You are diligent in ensuring the front office team has great attention to detail and you are able to motivate and train your team to be great every day! Because of your high level of energy, your potential for growth is outstanding. If you exhibit these qualities, Raines Co. will be a great opportunity for you to realize your full potential. Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate. We offer comprehensive Medical/Dental/Vision benefits, 401K, a generous PTO program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company. Job Summary: The Front Office Manager is responsible for directly supervising all front office personnel and ensuring proper completion of all front office duties. Essential Job Functions • Participates in the selection of front office personnel, • Trains, cross trains, and retains front office personnel, • Schedule the front office staff in accordance with budget guidelines and through the direction of the GM, • Supervises workloads during shifts, • Evaluate the job performance of each front office employee, • Maintains working relationships and communicates with all departments, • Maintains master level key control, • Verifies that accurate rooms status information is maintained and properly communicated, • Resolves guest related problems quickly, efficiently and courteously, • Updates group information to include the maintenance and preparations of any group requirements and relays that information to appropriate personnel, • Reviews and completes credit limit report, • Use company-wide tools, systems and applications without exception, • Works within the allotted budget for the front office, • Receives information from the previous shift and passes on additional details to the oncoming shift or manager, • Enforces all cash handling and credit policies, • Conducts regularly schedule meetings of front office personnel, • Conducts regular audits of Brand standards and makes sure they conform to QA specifications, • Maintain and uphold standards of brand and/or Raines Co. to the highest level, • Maintain accounts receivables so as not to exceed 90 days and responsibility of all cash accounts on property Experience and Education: Minimum two years of progressive experience in hotels or related fields Prior front desk and supervisory experience Experience with brand or property specific PMS M3, Efficenter, Quore, and other hotel related systems Proficient in Microsoft 365 or similar computer applications Minimum High school diploma, GED or equivalent Bachelor’s degree in Hospitality, Business Administration or related field preferred Raines is proud to be an Equal Opportunity Employer We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, genetic information or any other protected characteristic as outlined by federal, state, or local laws. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pre-employment background check required. EEO/D/V Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Job DescriptionMarriott Dallas Las Colinas is seeking an experienced and service-driven Assistant Front Office Manager to support the leadership of our Front Office and Rooms Operations team. This role assists with the daily operation of the front desk, guest services, room inventory, service recovery, associate development, and overall guest satisfaction. The ideal candidate is a polished hospitality professional who can balance operational execution with team leadership, guest engagement, and Marriott brand standards. This position requires strong judgment, clear communication, and the ability to lead confidently in a fast-paced hotel environment. Key Responsibilities: • Assist the Front Office Manager with daily front office operations, including arrivals, departures, guest requests, billing concerns, room assignments, and service recovery., • Provide leadership, coaching, and support to front desk associates, supervisors, and guest service team members., • Serve as a manager on duty when assigned, responding to guest concerns, operational issues, safety matters, and service opportunities., • Monitor guest satisfaction, GSS/Guest Voice feedback, Marriott Bonvoy recognition, and Intent to Recommend performance., • Resolve guest complaints professionally and creatively while protecting the guest experience and the hotel’s business interests., • Support room inventory management, upgrade strategy, oversell situations, group arrivals, VIP arrivals, and special requests., • Partner with Housekeeping, Engineering, Sales, Accounting, Loss Prevention, Food & Beverage, and other departments to ensure smooth hotel operations., • Assist with training, onboarding, performance coaching, scheduling support, and associate engagement within the Front Office department., • Ensure compliance with Marriott brand standards, hotel policies, cash handling procedures, credit card policies, privacy standards, and safety requirements., • Review shift activity, pass-on communication, operational reports, guest incidents, and follow-up items to ensure accountability and consistency., • Support service recovery initiatives and help identify trends that impact guest satisfaction and front office performance., • Maintain a professional leadership presence in the lobby and serve as a visible resource for both guests and associates.Qualifications:, • Previous hotel front office experience required; front office supervisory or management experience strongly preferred., • Marriott experience and knowledge of Marriott systems preferred., • Strong leadership, communication, service recovery, and problem-solving skills., • Ability to manage multiple priorities while maintaining professionalism and composure., • Strong understanding of guest service standards, room operations, and hotel financial controls., • Ability to coach, motivate, and hold team members accountable., • Flexible schedule required, including evenings, weekends, holidays, and manager-on-duty shifts., • Professional appearance and demeanor required., • Ability to stand for extended periods and assist with front office operations as needed.Ideal Candidate:The successful candidate will be a hands-on leader who understands both the guest-facing and operational sides of the Front Office. They should be comfortable making decisions, supporting associates, resolving guest concerns, and driving service excellence. This role is ideal for someone ready to grow into a Front Office Manager or broader Rooms Operations leadership position. Benefits:Competitive pay, Health and Dental Insurance, company-paid Life Insurance, Short-Term and Long-Term Disability, Vision, 401(k) with company match, Paid Time Off (PTO), free hotel rooms, and hotel discounts. EOE Benefits: • 401(k), • 403(b), • Dental insurance, • Employee discount, • Health insurance, • Paid time off, • Vision insuranceWork Location: In person

Job Description The Historic Warwick Melrose is seeking an energetic individual that is goal oriented, has great attention to detail and excels in guest service. Come join a team that is ready to learn and follow in the direction of excellence. POSITION PURPOSE Oversee the daily operations of the front office. Ensure that front desk and communications meet hotel standards for maximum guest satisfaction. Act as the main contact for guests and other hotel departments in the absence of the Director of Front Office. ESSENTIAL FUNCTIONS Ensure efficient guest registration, check out and telephone service. Observe front desk agents and ensure that established procedures are completed in accordance with policy and procedure, i.e., proper public relations techniques are utilized, guests are handled both courteously and professionally, proper identification and credit are established and all posting, cash transactions, account settlements and deposits are handled correctly. Observe front desk and ensure that their duties are completed in accordance with established policy and procedure, i.e., proper public relations techniques are utilized, calls are handled both courteously and professionally, calls are answered on a timely basis and the proper greetings are used, messages and faxes are handled correctly and efficiently, guest complaints and problems are handled in a courteous and professional manner, and ensure follow through. Direct and train front desk staff and operators. Assist in new-hire and on-going training. Direct and assist front desk staff and telecommunications in organizing breaks, ensuring that all work is completed efficiently and according to schedule. Arrive at workplace on time in full uniform prepared with tools and all equipment needed for service. Review current day’s expected arrivals and check all VIP and special request reservations to ensure that they are pre-registered, blocked properly and other departments are notified of room assignment. Review the daily room availability and inform staff. Check status of departures on a daily basis. Relay all pertinent information to front desk agents, telecommunications, the following shift supervisor, and the Front Office Manager. Ensure all necessary reports and forms are completed daily. Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: Assist Guest Relations/Receivables as necessary. Assist in the selection, training, and development of the personal Any other duties as assigned by the Rooms Division Manager. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities. Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Extensive knowledge of the hotel, its services and facilities. Must have excellent customer relations skills and leadership capability. Must be detail oriented with outstanding organizational and communication skills. Must possess basic computational ability. Must possess basic computer skills. Must have excellent leadership capability and customer relations skills.

Job Description VALET DRIVER WITH EXPERIENCE NEEDED FOR DOWNTOWN HOTEL PM Shifts Available Must be available to work hours between 3pm and 2am Hourly rate plus tips ABOUT US At Platinum Parking, Valet Division, we are all about providing premium, upbeat service to all our guests. We aim to enhance our guest’s experience when they want to relax at a nice restaurant or bar or want to get out of the car right in front of the office doors. Come join us if you’re looking to be a part of a well-trained, elite staff of valets with the ability to make peoples’ day! YOU’RE OFFERED • Flexible scheduling, • Comprehensive benefits for full-timers, • Paid training, • Free company uniform, • Referral bonuses, • Employee incentive program, • Full- and part-time positions, • Opportunities for growth and advancement YOUR POSITION As a Valet Associate, you’ll be employing a variety of skills to provide clients with top-of-the-line service. We love to meet hard-working applicants who have a desire to improve themselves and see the value in helping others. And, if you ever wanted to develop or improve your customer service, communication, conflict resolution, or driving abilities or simply want to be more physically active and not sit behind a desk, this position is a great fit for you! ABOUT YOUR JOB • We seek to provide our employees feedback to improve their skills and tip count, • Valet isn’t all simple. You have the opportunity to work under pressure, adapt, and test your self-motivation in addition to driving and parking vehicles. Making your client happy comes with rewards!, • The valet is the first and last person our guests see as they enter and leave their venue, giving you the responsibility and ability to ensure their entire experience is positive., • Valet Associates are essential to the success of our business as they are the face of our operations. Each valet can brighten the day for our guests and improve their entire experience, whether that includes going to work or getting a drink with friends., • This position also requires a certain amount of autonomy to ensure the safe parking of vehicles and an excellent customer experience, • Our employees have many opportunities for advancement with further development in Platinum Parking JUST A FEW THINGS WE NEED FROM YOU • Valid Texas Driver’s License NO RESTRICTION B, • Clean driving record, • Age 19 or older, • Reliable transportation, • Reliable access to phone and internet, • No face, neck, or hand tattoos, • Ability to stand, walk, and run for extended periods of time, • Be clean shaven except for a mustache and goatee, • Willingness to have a pre-employment background check and driver’s record check, • Willingness to undergo random drug screenings

As a Front Desk Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. You have prior experience as a Front Desk Agent in a hotel or prior experience i

The Front Desk Agent will work under the direct supervision of Front Office leadership and is responsible for the daily operations of the front office management department. Front Desk Agent (Htel Swexan). Previous experience in Front Desk role in a luxury hotel.

Night Auditor (Overnight Shift 11 PM-7 AM). Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Night Auditor for the Courtyard Dallas Texas. The Front Desk Night Auditor is often the first point of contact and the first

Relay all pertinent information to front desk agents, telecommunications, the following shift supervisor, and the Front Desk Manager. Assist the Front Office Manager in the daily operations of the Front Desk Department and Guest Service areas. Ensure that the front desk operation meets hotel standar

Work closely and cooperatively with other front office and administration staff, including Valets, Bellman, Sales and Accounting team.

Cross train in all front desk shifts and other departments in the hotel; Train new hires in front desk functions. Front Desk Guest Service Representative. The Front Desk Guest Service Representative is responsible for maintaining positive guest interactions while consistently and courteously respond

As a Front Desk Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. You have prior experience as a Front Desk Agent in a hotel or prior experience i

Marriott Dallas Las Colinas is seeking a professional, service-focused Front Desk Supervisor to join our Rooms Operations team. Previous hotel front desk experience required; supervisory or leadership experience preferred.

The Front Desk Agent is responsible for delivering an elevated, personalized arrival and departure experience while serving as a knowledgeable and gracious point of contact throughout the guest stay. Maintain a clean, organized, and polished front desk and lobby presence. Prior front desk or guest s

We are looking for a friendly and customer-focused Front Desk Agent to provide excellent service to our guests. Keep the front desk area and lobby clean and organized.

The Hotel Front Desk Agent is responsible for assisting guests with check-in and checkout, answers and processes all phone calls received and handles all special requests for services or information in accordance with Cooper Hotel policies and procedures. Prolonged periods of standing at a desk and

Job Description About the Role: The Front Office Agent - Night Auditor plays a critical role in ensuring the smooth operation of the hotel's front desk during overnight hours while performing essential auditing tasks. This position is responsible for managing guest check-ins and check-outs, addressing guest inquiries, and providing exceptional customer service to create a welcoming environment. Additionally, the Night Auditor reconciles daily financial transactions, verifies accuracy in billing, and prepares detailed reports for management review. The role requires a balance of hospitality skills and accounting knowledge to maintain operational integrity and guest satisfaction. Ultimately, this position supports the hotel's overall efficiency by bridging front office operations with financial auditing during the night shift. Minimum Qualifications: • High school diploma or equivalent., • Previous experience in front desk operations or customer service, preferably in the hospitality industry., • Basic understanding of accounting principles and financial reconciliation., • Proficiency with hotel management software and Microsoft Office applications., • Strong communication and interpersonal skills. Preferred Qualifications: • Associate degree or higher in Hospitality Management, Business, or related field., • Experience with night audit procedures in a hotel environment., • Familiarity with property management systems (PMS) such as Opera or similar platforms., • Ability to handle multiple tasks efficiently in a fast-paced environment., • Certification in hospitality or customer service training programs. Responsibilities: • Greet and assist guests with check-in and check-out procedures in a courteous and efficient manner., • Perform nightly audit of all financial transactions, including balancing accounts and preparing daily revenue reports., • Respond promptly to guest inquiries, requests, and resolve any issues to ensure a positive guest experience., • Maintain accurate records of room availability, reservations, and billing information., • Coordinate with housekeeping and maintenance departments to ensure rooms are ready and any issues are addressed., • Monitor security and safety protocols during overnight hours to ensure guest and staff safety., • Prepare and submit detailed audit reports to management for review and record-keeping., • Handle cash, credit card transactions, and maintain proper documentation in compliance with hotel policies. Skills: The Front Office Agent - Night Auditor utilizes strong communication skills daily to interact effectively with guests and team members, ensuring clear and courteous exchanges. Attention to detail is critical when performing nightly audits, reconciling financial data, and preparing accurate reports to maintain the hotel's financial integrity. Proficiency in hotel management software and Microsoft Office enables efficient handling of reservations, billing, and documentation tasks. Problem-solving skills are essential for addressing guest concerns promptly and coordinating with other departments to resolve operational issues. Time management and multitasking abilities allow the agent to balance front desk responsibilities with auditing duties during overnight shifts, ensuring seamless hotel operations.

The Concierge is a key contributor to the Front Office team, provides exceptional guest experience, and will be responsible for the service of guests and coworkers at all times. Previous experience in a Front Desk or Concierge role in a luxury hotel.

Compensation: $17.00 per hour You have a sharp eye for detail and take pride in ensuring rooms and public areas meet the highest standards of cleanliness. You enjoy coaching others, checking quality, and helping the housekeeping team deliver an excellent guest experience. If you are organized, dependable, and committed to quality, keep reading. The Role As an Inspections Floor Supervisor, you inspect cleaned rooms and public areas to ensure they meet brand, safety, and cleanliness standards. You support room attendants, provide feedback, and help resolve housekeeping issues throughout the shift. What You Will Be Doing • Inspect guest rooms, hallways, and public areas for cleanliness and quality, • Verify that rooms meet brand standards before releasing them for guest use, • Support and guide housekeeping staff during daily operations, • Assist with training room attendants on procedures and expectations, • Report maintenance issues or safety concerns promptly, • Help manage linen needs, supply levels, and cart organization, • Communicate room status updates with the front desk and management, • Assist with cleaning tasks when needed Why You Will Love It Here • Supportive team environment, • A leadership role with hands on involvement, • Opportunities to grow within housekeeping and hotel operations Ready to Join the Team If you are ready to help ensure high cleaning standards and support a strong housekeeping team, we would love to meet you. Apply now. EOE Qualifications • Previous housekeeping or inspection experience required, • Strong attention to detail and commitment to quality, • Good communication and coaching skills, • Reliable, organized, and able to multitask, • Able to walk, bend, lift, and inspect rooms throughout the shift, • Flexible to work any days of the week, including holidays and weekends

Be part of our success story as a Hotel Front Desk Clerk to perform daily responsibilities with dedication. Ensure compliance with company and safety standards. Provide excellent interactions with customers and colleagues. Perks include competitive pay, flexible schedules, hands-on training, a collaborative workplace, and room for career growth.

The Task Force Manager is a temporary, on-site leader who steps in to support hotel operations during transitions such as management changes, openings, or staffing shortages. This role ensures smooth day-to-day operations and maintains brand standards until permanent leadership is in place. Compensation: $55,000.00 to $75,000.00 Yearly salary Key Responsibilities: • Oversee daily hotel operations, including front desk, housekeeping, and guest services, • Ensure guest satisfaction and resolve any issues promptly, • Support training and supervision of hotel staff, • Monitor financial performance and control costs, • Maintain compliance with company policies and brand standards, • Report progress and needs to corporate management regularly Requirements: • Previous experience as a hotel General Manager or Department Head, • Strong leadership, communication, and problem-solving skills, • Ability to travel and adapt quickly to different property environments, • Excellent knowledge of hotel operations and customer service standards Reporting Location: Las Colinas, TX Benefits: • 80 hours PTO, • 40 hours Sick Time

The Team Lead ("TL") position assists the General Manager ("GM") in managing the hotel operations on a day-to-day basis to ensure optimum performance and continual improvement in the Key Performance Indicators and 100% guest satisfaction. The TL resolves guest and associate issues, and performs other duties as required to develop efficiency and profitability in all aspects of property management. The TL assumes the GM's responsibilities when required. The TL also must ensure that safety and security procedures are in place in accordance with company guidelines and standards for all associates and guests. • Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests., • Assists the GM in ensuring that associates at the property are driving company initiatives to increase revenue, lower costs and increase guest and associate satisfaction., • Assists GM in training associates on brand standards and job performance expectations., • Upholds and enforces company standards and policy compliance at the hotel level. The associate must promote compliance with company policies and procedures, including but not limited to the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities., • Assists the GM in monitoring in-house guest balances and issuance of refund checks., • Assists with monitoring monthly inventory of supplies and equipment. Ensures that day-to-day purchases are within budget and with approved vendors. Assists the GM in maximizing revenues and flow through to GOP to meet or exceed budgeted EBITDA., • Serves as first level of contact for guest service issues. Resolves guest issues or determines necessity to escalate to the GM as needed., • Embrace the company's service culture and treat all guests and associates with professionalism, respect and kindness., • Instills 100% guest satisfaction objective to hourly associates., • Assists with sales-related activities to increase occupancy, enters Quality SOAR leads weekly, supports the GM by seeking potential business in the local market, making sales calls and other telemarketing activities., • Provides other relief or back-up duties as needed at the hotel including front desk coverage, housekeeping, and other duties when needed to ensure optimum operation of the hotel., • Inspects guest rooms., • Assists with active review and monitoring of social media websites to ensure timely and appropriate responses., • Assists with database checks, quick hit meetings and guest ready / visual inspections as needed., • Weekly Pay!, • Competitive Wages, • Great working environment, • Employee Recognition Programs, • Medical Insurance, • Dental Insurance, • Vision Insurance, • Health Care and Dependent Care Flexible Spending Accounts, • Employer Paid Basic Life and AD&D Insurance, • Employer Paid Long Term Disability, • Optional Employee Paid - Voluntary Benefits, • Short-Term Disability, • Buy-Up Long-Term Disability, • Supplemental Life Insurance, • Dependent Life Insurance, • 401(k) Savings Plan, • Paid Time Off, • Employee Assistance Program (EAP), • Employee Perks Program offering discounts to major companies Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. Pay ranges for the following states only: • California: $18.00 - $24.00, • Colorado: $17.00 - $21.00, • Illinois: $17.00 - $21.00, • Minnesota: $17.00 - $21.00, • New Jersey: $18.00 - $25.32, • Washington: $18.50 - $24.00, • Whitestone, NY: $21.27 - $22.62 ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.

Care connects us. At Hyatt, we believe in the power of belonging - of making people feel at home no matter where they are in the world. Come be part of our Rooms team as the Housekeeping Office Coordinator at the Hyatt Regency DFW located across from Terminal C of the DFW Airport. The Hyatt Regency DFW features 811 guestrooms and 92,000 square feet of function space. Not sure where were located? Click HERE What are you responsible for? Housekeeping Office Coordinator will be responsible for maintaining phenomenal performance and productivity levels by setting quality standards by communicating with Front Desk, Sales, and Maintenance Departments to ensure a high-quality product and service level is delivered to our guests. In this role you will record and track work order calls from staff to ensure the rooms are to standard. You will need to be in tune to our customer scores/comments and continuously track satisfaction. You will be responsible for tracking Room Attendants and Inspectors Performance to ensure 100% execution. Serve as a point of contact between housekeeping staff and other departments, such as front desk, maintenance, and guest services. Relay important information, instructions, and updates to housekeeping staff promptly and accurately. Address guest concerns or special requests regarding housekeeping services in a professional and timely manner. Foster a positive and collaborative working environment among housekeeping staff and other departments. Handle incoming calls, emails, and inquiries related to housekeeping services. Maintain accurate records, including schedules, attendance, and inventory. Prepare reports, memos, and other documents as required by management. Assist in the creation and distribution of housekeeping-related materials and guidelines. Responsibilities include, but not limited to: Entering data into computerized systems, spreadsheets, and systems used within the department, create spreadsheets to track or maintain department information, statistical data and information. Schedule: Flexibility in scheduling is necessary, including evenings, weekends, and holidays, to ensure adequate coverage and meet business needs. Typical schedule will be 6am to 2:30am. Benefits & Perks: As a colleague, we have you covered with awesome benefits and perks. Medical, Dental, Vision benefits offered at 30 days of employment Complimentary on-site hotel covered parking Complimentary colleague meal during shift 401k options and company match Discounted and complimentary hotel accommodations anywhere in the world Paid Holidays, Sick Time & Vacation Tuition Reimbursement And so much more!

ABOUT THE POSITION: -Responsible for handling guest check-ins and check-outs efficiently, informing guests of hotel's facilities at time of registration. -Handle guest issues, complaints, and requests and pro-actively resolve in a manner satisfactory to both the guest and hotel. -Answer guest questions regarding local area facilities and be able to give proper directions to these areas. -Demonstrate proper telephone etiquette, transferring of calls, and taking accurate messages for guests and fellow employees, according to company standards. -Concierge- Manage guest experience by informing guests of various activities and dining around the area. Booking any activity or reservations as requested by guest. JOB REQUIREMENTS: -High school graduate or GED certificate, with an aptitude for math. -Previous hotel front desk and SMS computer experience a plus. -Basic computer skills a must. Must be able to work well with others and must be able to work alone and overnight shifts. Overnight shift requires staff to remain awake at all hours at the night. Qualified candidates are invited to submit your resumes to this posting or visit the hotel property to complete an application at the front desk.

Assist guests with arrival and departure from hotel, while providing positive guests experiences. Essential Duties and Responsibilities. Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen Front Desk, Ambassador, Hotel, Computer

Compensation: $60,000 to $70,000 per year You are a hands on leader with strong operations knowledge, excellent communication skills, and a passion for hospitality. You know how to support multiple departments, motivate teams, and make decisions that elevate both guest experience and financial performance. If you thrive in a fast paced hotel environment and enjoy being a key leadership partner, keep reading. The Role: As the Assistant General Manager, you support the General Manager in overseeing daily hotel operations. You help lead front desk, housekeeping, food and beverage, and maintenance teams to ensure smooth operations, exceptional service, and strong financial results. You are a visible leader who builds culture, solves problems, and drives performance. What You Will Be Doing: • Support the General Manager with daily hotel operations and leadership tasks, • Oversee department leaders and help ensure smooth interdepartmental communication, • Assist with scheduling, training, coaching, and performance management, • Maintain guest satisfaction by resolving issues and supporting service recovery, • Monitor hotel cleanliness, safety, and brand compliance, • Assist with financial performance, budgeting, and cost controls, • Lead by example to maintain a positive, professional environment, • Support implementation of hotel initiatives, procedures, and standards, • Ensure staffing levels support service needs across the hotel, • Act as Manager on Duty when needed Why You Will Love It Here: • A key leadership role with major impact on guest experience and team culture, • Opportunities for advancement into a General Manager role, • A supportive ownership and management team, • A dynamic environment where every day brings something new Ready to Join the Team: If you are ready to help lead the hotel, support our teams, and deliver excellent guest experiences, we would love to meet you. Apply now. EOE Qualifications: • Previous hotel leadership experience highly preferred, • Strong understanding of hotel operations and service standards, • Excellent communication, coaching, and problem solving skills, • Professional, dependable, and able to lead by example, • Strong organizational skills and ability to manage multiple priorities, • Passionate about hospitality and building strong teams, • Flexible to work any shifts, including holidays and weekends Hilton Garden Inn Las Colinas Hotel with 173 Rooms Find us off I-635 and President George Bush Turnpike, near shops and restaurants. Toyota Music Factory, Cypress Waters, and DFW Airport are less than 10 minutes away. Downtown Dallas is 20 minutes from our door. We have an outdoor pool with terrace, the Garden Bar & Grille, and meeting space. WiFi and parking are on us. Garden Grille & Bar Due to uncertainty of COVID-19, please contact the hotel for current status of its restaurant and bar outlets. From steaks and seafood to salads and pasta, our Garden Grille & Bar has all of your freshly-prepared favorites. Indulge in a decadent dessert or sip a cocktail in our lounge while making lasting memories of your trip to Las Colinas. If you prefer to relax in your room, room service is available from the same great menu. 7516 Las Colinas Boulevard Irving, TX 75063 Hotel with 173 Rooms Managed By Dimension Hospitality

Texican Court - Irving, TX 75039 Salary Range $16.00 Hourly Up to $900 RETENTION PROGRAM PAY and MORE, APPLY to FIND OUT! Are you a Customer Service Super Star. WE NEED BIG STARS LIKE YOU!!! Come be a part of an AWARD-WINNING TEAM. Texican Court is located in Las Colinas, TX and is a pillar of the community. Our hotel is unique to the city and we are looking for outstanding talent to provide exceptional customer service to our guests. We are part of Valencia Hotel Group, a collection of hotels are created for today's passionate traveler, each of our hotels are intentionally built to showcase modern design and classic character. We are looking for team members who are ready to be empowered to go above and beyond.. JOB SUMMARY: Inspect all public, guest and employee areas. It is responsibility of the supervisor to keep these areas cleaned and in good shape through employees that are assigned to such areas. Supervise the performance of the housekeeping employees and take appropriate actions to correct deficient conditions, behavior, and work practices. Inspect guest rooms, guest areas, and employee areas and assess compliance with all established standards as they relate to cleanliness, maintenance, safety, and security. Report, as directed, any observed deviations to established standards. Review and adjust staffing daily to ensure optimum staffing levels. Review assignments of employees and adjust when necessary. Communicate throughout the day with the Front Office and other departments to ensure total guest satisfaction. Monitor consumption and inform management of ordering needs of guest and cleaning supplies. You are also expected to complete any task assigned to you and your duties as an employee are not limited to this job summary Physical abilities: • Standing/Walking : Constantly. Standing and walking up to five miles per day on cement, asphalt, carpet, and tile while inspecting rooms. Can be standing and walking for up to 7 hours in length., • Crouching (bend at knees) : Occasionally. Lifting objects and putting supplies away., • Stooping (bend at waist ): Frequently. Checking underneath beds or pick up items from the floor., • Reaching (overhead/extension) : Occasionally. Checking for dust in guest rooms and to retrieve items for guests or staff members., • Handling / Grasping: Occasionally. Picking up and putting items in their appropriate places., • Pushing/Pulling : Average weight occasionally 50 lbs. Maximum weight occasionally 150 lbs., • Lifting/Carrying : Average weight frequently 10 lbs. Maximum weight occasionally 25 lbs., • Talking/Hearing in person: Constantly: guests, associates, and community., • Near vision: Frequently. Corrected to 20/40, personal contact, paperwork, monitors, and guest rooms for inspections. Working Environment: • All interior areas of the hotel., • Exterior of hotel with exposure to weather conditions., • Exposure to hazardous chemicals in a controlled environment. ESSENTIAL DUTIES & Responsibilities: • Responsible for impeccable cleanliness of guest rooms, corridors, and service areas., • Ensures total guest satisfaction regarding personalized service and special requests., • Responsible for personal welfare of guest., • Supervises and supports room attendants., • Monitors daily work assignments, productivity, and standards., • Ensure room inspections are completed daily on vacant and occupied rooms. After each inspection counsel the employee on the areas they were deducted points. Alert a manager when a room attendant scores below 90%., • Ensures proper record-keeping and communication verbally and in writing., • Ensure assigned areas are maintained necessary par stock for linen, cleaning supplies, and amenities in appropriate areas., • Responsible for making necessary schedule adjustments if needed., • Ensures sound safety habits and enforces established security procedures., • Communicates through responsible channels all problems pertaining to Engineering/maintenance problems, as well as losses, damage breakage, and all other irregularities., • Monitors special projects pertaining to specialty cleaning in assigned areas., • Assures proper handling of equipment and manages daily use and distribution of all supplies., • Ensure equipment placed in Supervisors care of properly taken care of and placed in a secure location when not being used., • Ensures professional conduct in general and proper etiquette by staff and self., • Patrols guest corridors to guarantee their appearance and conditions., • Is familiar with the status of every guestroom on the floor., • Provides the Front Desk with inspected rooms on a priority basis., • Is in constant communication with Housekeeping and Front Office departments ensuring smooth service., • Lost & Found- logging items, taking inquiries, and ensuring items are properly placed in the designated area after logged in the database., • Ensure room attendants are cleaning occupied rooms during the assigned hours designated by Hotel Alessandra., • Ensure chemicals are used as directed by OSHA regulations and Hotel Alessandra standards., • This is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time by a Manager. Qualifications: • Hotel Operations or Customer Service experience preferred, • Communicates effectively with others, • Works productively with a team, • Effective multitasking skills, • Composure and patience under pressure, • Skilled in working with multiple computer programs, • Support the front desk as needed. BENEFITS: • Medical, Dental, Life insurance, • Paid Time Off, • Paid Community Service Days, • Click here to learn more Valencia Hotel Group (and all its affiliates) is an Equal Opportunity Employer Valencia Hotel Group provides equal employment opportunities to all persons. The company does not discriminate because of race, color, religion, sex, national origin, disability or ancestry in recruiting, hiring, placement, promotion or any other condition of employment and actively seeks a diverse and representative work force.