Trabajos hotel front desk en St Louis, MissouriCrear alertas

Job Description Night Auditor- Aloft: St. Louis, MO Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women. Start Your Journey with Midas Hospitality: Midas Hospitality is seeking a full-time Night Auditor to join our team at the Aloft hotel located in St. Louis, MO. This position will reconcile all business transactions at the hotel as well as check-in and resolve any guest problems. What You Will Be Doing: • Greets, registers, and assigns rooms to guests. Issues room key and gives directions., • Keeps records of room availability and guests' accounts, • Ensures all paperwork is completed from the Front Desk and F&B computer systems., • Closes out the day for both the Front Desk and F&B computer systems., • Runs reports for the previous day's business., • Makes, confirms, and cancels reservations, • Handles accounting of money, receipts, guest accounts and credit through operation of the FD computer system and completion of reports required to ensure company funds are secure. The Ideal Candidate: • One year cash handling experience, • One year experience at a Front Desk position (in a hotel), • Ability to work nights and weekends We offer a range of benefits including, but not limited to: • Growth and development tools and access to learning, • Robust PTO policies, • Medical/Dental/Vision Coverage, • 401k matching, • Employee Assistance Program, • Discounted products and services About Us: From humble beginnings in 2006 to an enterprise being driven by more than 1,000 people today, Midas Hospitality has never lost sight of our #1 priority - people. Currently, Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton and IHG. At Midas Hospitality, we make room for people's dreams. That means building a company where people love to work, our financial partners love the results and everyone loves the experience. As a people-first organization, we offer opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic. We aim to competitively compensate our associates and reward their contributions. Please visit our website for more information: www.midashospitality.com Midas Hospitality is proud to be a drug free workplace and equal opportunity employer. Job Posted by ApplicantPro

Job DescriptionCompany Description If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity. This position requires availability on weekends and holidays. Come join our Flock! Job Description Supervises: Room Attendants, Turndown Attendants, Housepersons/Lobby Attendants Reports To: Executive Housekeeper or Housekeeping Manager General Purpose: The Housekeeping Supervisor ensures that the daily duties of the staff are completed to the highest standards of cleanliness and guest comfort. Specific Responsibilities: • Promotes a safe environment and quality service to achieve maximum guest satisfaction, protection of assets, using minimal expenses to maximize profits. Supervises the housekeeping staff via providing open communication, training, coaching and counseling and provide performance feedback to ensure maximum efficiency. Supervises and inspects the cleaning of the guest rooms, turndown service, public areas and back of the house. Ensures compliance with accident/loss prevention programs, SOP’s, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction. Issues assignments to staff. Issues supplies/goods to staff at beginning of shift. Helps Executive Housekeeper control inventory and ensure proper supplies are available while watching expenses. Responds to guest requests, concerns and problems to ensure guest satisfaction, work with Front Desk and Engineering staff as necessary. Logs items into the Lost and Found (Go Concierge) to maintain controls and ensure guest satisfaction. Implements emergency training and procedures to ensure appropriate protection of the hotel, guest, staff and company assets. Assists the evening staff in the performance of duties to include: cleaning of lobby, turndown service, maintenance of outside area of hotel. Monitors and maintain inventory of linens, cleaning supplies, and mini bar items. Assists Executive Housekeeper with maintaining the department checkbook. Must be able to open, close, or work any shift during special events. Professionally and efficiently uses 2-way radio to communicate with housekeeping staff and other departments across property. Other duties as assigned by your supervisor or manager. Qualifications: Good eye for details Working knowledge of housekeeping and hotel services, policies and operations. Demonstrated supervisory experience and skills. Good communication skills. Must pass a background check. Education/Formal Training High school education or equivalent experience Experience: One to two years in a related position with this company or other similar. Physical Requirements: Must be able to bend down and get on and off floor numerous times per day. 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm Qualifications Good eye for details Working knowledge of housekeeping and hotel services, policies and operations. Demonstrated supervisory experience and skills. Good communication skills. Must pass a background check. Education/Formal Training High school education or equivalent experience Experience: One to two years in a related position with this company or other similar. Physical Requirements: Must be able to bend down and get on and off floor numerous times per day. Additional Information All your information will be kept confidential according to EEO guidelines. 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm

Job Description Job Description: • Attend to guests’ needs, included, but not limited to, registration, checkout and cashiering., • $16 to $17 per hourDuties and Responsibilities:, • Take every opportunity to amaze the guests, • Smile, have eye contact and greet guests immediately, • Maintain a well-groomed, professional appearance at all times, • Actively solicit feedback from guests, • Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information., • Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests, • Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested, • Promptly respond to and resolve guest complaints, • Answer telephone promptly and properly being polite, courteous, and friendly, • Be friendly, thorough, accurate and efficient in taking reservations and performing Check-ins & Check-outs, • (If applicable) Operate or assist with shuttle or transportation. Service in a timely and courteous manner, • (If applicable), • Assist guests with luggage upon their arrival to and departure from the hotel, • Use guest names, • Be knowledgeable and helpful about the local area, the hotel and hotel services, • Handle messages, wake-up calls, mail, and faxes properly, • Assist guests’ with laundry/dry cleaning needs, • Know of incoming VIPs, • Follow all applicable Moonrise Standard Operating Procedures, • Demonstrate proper selling techniques during the reservation and walk-in process, • Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available, • Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services, • Increase revenues by offering customers upgraded rooms and promoting hotel amenities and outlets, • Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:, • Verifies all information on reservations check-in: name, address, method of payment, etc., • Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers, • Identifies and records special billing instructions and notifies accounting, • Completes shift closing accurately by getting appropriate approval signatures and authorization codes, • Adheres to hotel policies regarding the use of cash bank, • Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift, • Report potential sales contacts to the sales department, • Properly handle and account for keys, • Be knowledgeable of policies regarding emergency procedures and security concerns, • Ensure protection of guests room numbers, • Book reservations for those guests who approach the Front Desk, • Be an enthusiastic, helpful and positive member of the team, • Be professional, responsible and mature in conduct and behavior, • Be understanding of, encouraging to and friendly with all co-workers, • Be self motivated and use time wisely, • Maintain open line of communications with each department, • Communicate pertinent information, • Respond positively to new ideas, • Openly accept critical/developmental feedback, • Report to work on time, • Give adequate notice if going to miss work, • Be available to work a flexible schedule to include weekends and holidays, working Weekends (Friday, Saturday and Sunday) and Holidays are required, • Maintain effective communication through the use of meetings, log books and bulletins, • Be available to help other departments in emergency situations, • Perform other assignments as directed by the Assistant General Manger, • Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook., • Perform other job duties as needed, • Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment., • Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meeting is required., • Upon employment, all associates are required to fully comply with Moonrise rules and regulations for the safe and effective operation of the hotel facilities. Associates who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.Required Experience / Education:, • 2 years of Customer Service experience and 1 year of Front Desk experience at a Hotel required(using Opera preferred)., • High School Diploma or GEDQualifications:, • Be able to pass a background check., • Must be able to stand for long periods of time, up to 8 hours., • Fluent in English, • Must be authorized to work in the United States, • Computer skills, • Oral and written communication skills, • Detail Oriented, • ProfessionalBenefits: Free Parking After 90 days of employment • Medical, Dental, Vision, Life Insurance, • Long & Short Term Disability, • 401K (with match program) After 1 year of employment • Vacation Time (80 Hours), • Sick Time (40 Hours) Powered by JazzHR 8styz3o52m

Hilton is seeking a Front Desk Supervisor to oversee front desk operations and ensure guests receive excellent customer service throughout their stay. The Front Desk Supervisor assists with daily front desk operations, supports Front Desk Agents during busy shifts, handles escalated guest concerns, and helps manage the check-in and check-out process to ensure efficiency and accuracy. Responsibilities include supervising front desk staff, training new employees, creating shift schedules, assisting with guest service issues, authorizing refunds or room changes when necessary, monitoring room availability and reservations, coordinating with housekeeping and maintenance to ensure rooms are ready, and ensuring Hilton service standards are maintained at all times. This position typically pays $16 to $35 per hour depending on location, experience, and hotel size, with higher wages often offered at large or high-occupancy properties. Full-time employees may be eligible for benefits including health, dental, and vision insurance, paid time off, 401(k) with company match, Hilton employee hotel discounts, paid holidays, and advancement opportunities into hotel management roles. Some hotels may also offer performance bonuses, shift differential pay for evening or overnight shifts, and incentive bonuses tied to guest satisfaction scores or upselling programs.

Hilton is seeking Front Desk Agents to serve as the first point of contact for guests and provide excellent customer service throughout the guest check-in and check-out process. Front Desk Agents are responsible for greeting guests, checking guests in and out, verifying reservations, processing payments, issuing room keys, and answering questions about hotel services and local attractions. Employees handle phone calls, assist with booking reservations, resolve guest concerns or complaints, coordinate with housekeeping and maintenance regarding room status, and ensure the front desk and lobby area remain organized and professional at all times. This position typically pays $16 to $35 per hour depending on location, experience, shift, and hotel type, with higher pay often available for overnight shifts, high-end properties, and supervisory-level front desk roles. Full-time employees may be eligible for benefits including health, dental, and vision insurance, paid time off, 401(k) with company match, Hilton employee hotel discounts, paid holidays, and opportunities for advancement into supervisor or management roles. Some locations may also offer shift differentials for overnight shifts, performance bonuses, upsell incentives for room upgrades, and holiday pay premiums.

Job DescriptionFront Office Supervisor As the Front Office Supervisor, you will support the daily operations of the front desk, ensuring exceptional service and smooth check-in/check-out experiences. You’ll assist in training and guiding front desk staff, handle guest concerns, and help manage scheduling and shift coverage. Your role is key to maintaining a welcoming and efficient front office environment. Key Responsibilities • You will be the welcoming face of our hotel, ensuring guests have a seamless and enjoyable experience., • Your daily tasks will include supervising front desk agents, managing guest reservations, and addressing guest concerns., • You will report to the Front Office Manager., • A career as a front office supervisor can lead to various management positions within the hotel industry, such as front office manager, director of rooms, or even hotel operations manager.Education & Experience Hotel experience is always a plus! Applicants should have: • A combination of education and experienceWhat You’ll Need to Succeed, • Eligible to work in the United States, • Ability to read, write, and communicate effectively in English, • Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations, • Availability to work a flexible schedule, including evenings, weekends, and holidays if needed, • A warm, professional demeanor that reflects HVMG’s Culture of Excellence Why Our Associates Love HVMG • Career growth opportunities across our nationwide portfolio, • Flexible scheduling, • Access up to 40% of your earned wages before payday with PayActive, • Paid Time Off (PTO) and Paid Holidays, • Full healthcare benefits: medical, dental, and vision, • 401(k) with guaranteed 4% match and no vesting period, • Exclusive hotel and food & beverage discountsAbout HVMG Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

Are you a natural connector with a passion for creating memorable guest experiences? Join our team as a Front Desk Agent, the heartbeat of our hotel.

We are seeking a dynamic and service-driven full time Front Desk Supervisor to lead our front office team at a Renaissance brand hotel operated by StepStone Hospitality. Strong knowledge of hotel property management systems (e. Hotel discounts through Marriott's global travel program.

Front Desk Agent for Aloft Hotel. Front Desk Agent - Aloft Hotel. Midas Hospitality is seeking a dynamic Front Desk Agent to join our team at our Aloft located in St.

We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Be knowledgeable of the hotel brand and various programs (travel programs, special offers). Have full knowledge of hotel safety an

Are you a natural connector with a passion for creating memorable guest experiences? Join our team as a Front Desk Agent, the heartbeat of our hotel.

The Night Auditor (NA) is responsible for accurately balancing all hotel income and expenses for every 24 hour hotel operating period. The NA also acts as a Guest Service Agent for the overnight front desk shift at the hotel. The NA will act as the hotel system liaison during night hours.

Process all check-outs including resolving any late and dispu Clerk, Front Desk, Bell Staff, Hotel.

Front Desk Agent- Residence Inn & Courtyard: St. Louis, MO Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women. Start Your Journey with Midas Hospitality: Midas Hospitality is seeking a dynamic Front Desk Agent to join our team at the Residence Inn & Courtyard hotel located in St. Louis, MO. This position will be responsible for arriving, departing and in-house guests as well as telephone inquiries regarding reservations, hotel information and guest concerns. What You Will Be Doing: • Greets, registers, and assigns rooms to guests. Issues room key and gives directions., • Sorts incoming mail and faxes for guests., • Answers inquiries pertaining to hotel services; registration of guests; shopping, dining, entertainment and travel directions., • Keeps records of room availability and guests' accounts., • Computes bill, collects payment, and makes change for guests., • Makes, confirms, and cancels reservations. The Ideal Candidate: • Previous experience as a Front Desk Agent is preferred, • Experience in a customer service industry is required About Us: From humble beginnings in 2006 to an enterprise being driven by more than 1,000 people today, Midas Hospitality has never lost sight of our #1 priority - people. Currently, Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton and IHG. At Midas Hospitality, we make room for people's dreams. That means building a company where people love to work, our financial partners love the results and everyone loves the experience. As a people-first organization, we offer opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic. We aim to competitively compensate our associates and reward their contributions. Please visit our website for more information: www.midashospitality.com We offer a range of benefits including, but not limited to: • Growth and development tools and access to learning, • Robust PTO policies, • Medical/Dental/Vision Coverage, • 401k matching, • Employee Assistance Program, • Discounted products and services Midas Hospitality is proud to be a drug free workplace and equal opportunity employer.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Why the Hyatt Regency St. Louis? Benefits include but are not limited to: Complimentary & Discounted Hotel Rooms - free nights after 90 days Affordable Benefits after 30 days - full-time colleagues are eligible for medical, dental, vision, life, etc Free Meals - Meals provided during your shift in our Colleague Cafeteria Referral Bonuses up to $500.00 - for bringing new members to our team Financial Perks - 401(k) w/ company match & discounted employee stock purchase plan Employee Assistance Program - 24/7 emotional support, legal guidance, personal & financial resources Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you! Our Values: Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing As qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. View our Virtual Reality Experience to spend a 'day in the life' of a hospitality professional at a full-service hotel.

The Chief Engineer is responsible for all administrative, financial, and operational aspects of the hotel as they directly relate to the engineering department. The Chief Engineer is responsible for the safe and profitable operation of the hotel engineering department. Approach all encounters with guests and team members in a friendly, service-oriented manner. Comply at all times with Peachtree Hospitality Management Standards and regulations to encourage safe and efficient hotel operations. Have knowledge and understanding of all department policies and procedures, and communicate and enforce all policies fairly and consistently with staff. Supervise and train all engineering staff in SOP's and Loss Prevention standards. Adhere to the annual budget for the department. Post all engineering staff schedules and monitor for overtime and changes. Develop and implement plans to maintain the property, equipment, grounds, and other assets in an acceptable state of repair. Ensure that all emergency and life safety equipment and systems are inspected, tested, and certified per standards. Ensure that room maintenance requests are handled in a prompt and courteous manner. Follow-up on all alarms immediately to determine the exact location and cause. Determine emergency status and report findings to the front desk. Take immediate action as necessary. Actively participate in energy conservation programs. Ensure compliance with the American Disabilities Act (ADA). Administer all vendor contracts controlled by the Engineering department. Make sure all daily work orders are assigned to proper engineers, either verbally or in writing. Check inventory on parts and keep in stock all mechanical, electrical, and kitchen equipment parts. Perform other duties as requested by management. Attend and/or conduct all training/meetings as requested by management Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

JOB SUMMARY Assists in managing the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance, Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area. CORE WORK ACTIVITIES Leading Room Operations Team Verifies that goals are being translated to the team as they relate to guest tracking and productivity. Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths. Verifies that the team has the capabilities to meet expectations. Leads by example demonstrating self-confidence, energy and enthusiasm. Assists employees in understanding guests' ever-changing needs and expectations, and exceeding them. Managing Property Rooms Operations Function(s) Assists in managing the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping). Follows property specific second effort and recovery plan. Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters. Takes proactive approaches when dealing with employee concerns. Extends professionalism and courtesy to employees at all times. Communicates/updates all goals and results with employees. Meets semiannually with staff on a one-to-one basis. Assists/teaches the team scheduling against guest and hours/occupied room goals. Performs hourly job functions as needed. Performs other duties, as assigned, to meet business needs. Managing and Monitoring Activities that Affect the Guest Experience Understands the brand's service culture. Provides excellent customer service by being readily available/approachable for all guests. Strives to continually improve guest and employee satisfaction. Takes proactive approaches when dealing with guest concerns. Extends professionalism and courtesy to guests at all times. Responds timely to customer service department request. Verifies that all team members meet or exceed all hospitality requirements. Managing Profitability Assists in performing required annual Quality audit with General Manager (GM) & Regional Director (RD). Verifies that a viable key control program is in place. Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Strives to maximize the financial performance of the department. Conducting Human Resources Activities Interviews and assists in making hiring decisions. Receives hiring recommendations from team supervisors. Verifies that orientations for new team members are thorough and completed in a timely fashion. Solicits employee feedback, utilizes an "open door" policy, and reviews employee satisfaction results to identify and address employee problems or concerns. Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable. * Celebrates successes and publicly recognizes the contributions of team members. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About our company: Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida. Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry. At every level, the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people, properties & communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler's journey-inviting them to experience the frequency of each hotel's locale, pushing authentic human connection, exploration, and discovery, while also driving revenue. Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard's award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future. https://www.springboardhospitality.com/ Primary mission: Provides consistent five star quality service and is responsible for answering the phone, taking the guest orders, maintaining the in-room dining stocking, and setting up the tray tables SCOPE OF WORK + TEAM Reports to Executive Housekeeper Supports Housekeeping department as well as Front Office Reservations RESPONSIBILITIES Provide welcoming phone greeting and follow guest ordering procedures. Convey menu information over the phone to guests and give accurate estimate of delivery time. Make food and beverage recommendations and apply suggestive selling techniques. Follow procedures for announcing self at the room, entering the guest room, presenting the order and the check. Maintain a clean room service work area and restock supplies as needed. Setting up room service tray tables. * Demonstrate excellent customer service and public contact skills

The Housekeeper position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for cleaning guest rooms in accordance with company guidelines and procedures. Major / Key Job Duties • Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates., • Cleans assigned guest rooms with adherence to company standards, policies and procedures., • Ensures housekeeping carts, cart rooms and laundry areas are maintained to company standard while in use., • Stocks carts and cart rooms if necessary and or directed by management., • Reports all maintenance issues directly to the front desk and/or manager on duty., • Reports any remaining guest property in a check-out room directly to the front desk and manager on duty., • Assists and provides reasonable accommodation in response to guest requests whenever possible and practical., • Complies with all safety and security policies and procedures., • Completes all required and annual Extended Stay University training. Other Duties • Assisting with cleaning other areas of the hotel as assigned by the manager including but not limited to, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas., • Responsible for maintaining overall hotel cleanliness., • Other duties as assigned by the management team. Benefits • Weekly Pay!, • Competitive Wages, • Great working environment, • Employee Recognition Programs, • Vision Insurance, • 401(k) Savings Plan, • Employee Assistance Program (EAP), • Employee Perks Program offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Knowledge, Skills, Abilities & Competencies • Understand instructions, policies, and guidelines and the ability to engage in effective communication with the manager and staff., • Understand and follow guidelines, adhere to time objectives, productivity measurements and similar company standards and expectations., • Apply good judgment at all times. Environmental Job Requirements • Regularly required to remain stationary, be mobile, navigate the hotel, handle, reach, and detect objects, tools, or controls, and detect scent and detect sounds., • Regularly position self to access low areas, traverse heights and remain stable while doing so, balance, and the ability to bend, kneel, or crouch., • Occasionally push/pull objects (carts/cleaning equipment) weighing up to 50 pounds., • Detect items in guest rooms to ensure safe performance of work., • Frequently work in outside weather conditions (depending on hotel)., • Occasionally works in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals, and risk of electrical shock., • Typically, moderate to loud noise levels in the work environment., • The associate may be asked to travel to help additional locations within a reasonable geography. Minimum Qualifications • No prior experience or training necessary.

Our jobs arent just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guest Guest Experience, Front Desk Associate, Associate, Front Desk, Hotel

Job DescriptionDescription:Position Overview We are seeking a dynamic and service-driven full time Front Desk Supervisor to lead our front office team at a Renaissance brand hotel operated by StepStone Hospitality. This role is responsible for delivering exceptional guest experiences, supporting daily front desk operations, and mentoring team members to embody Renaissance brand standards while aligning with StepStone’s commitment to operational excellence. Key Responsibilities: • Supervise and support front desk associates during all shifts to ensure smooth operations, • Deliver and model exceptional guest service, creating memorable and personalized experiences, • Handle guest inquiries, concerns, and escalations promptly and professionally, • Assist with scheduling, training, and coaching of front desk team members, • Ensure compliance with Renaissance brand standards, StepStone Hospitality policies, and franchise guidelines, • Monitor room inventory, reservations, and guest arrivals/departures to optimize occupancy and service flow, • Conduct shift briefings and communicate important updates to the team, • Collaborate with housekeeping, maintenance, and other departments to ensure guest satisfaction, • Assist in managing billing, cash handling, and daily reporting procedures, • Support performance management initiatives, including feedback and evaluations Qualifications: • 2+ years of front desk or guest services experience in a hotel environment preferred, • Previous supervisory or leadership experience preferred, • Strong knowledge of hotel property management systems (e.g., Opera or similar), • Excellent communication, problem-solving, and interpersonal skills, • Ability to remain calm and professional in high-pressure situations, • Flexible schedule, including evenings, weekends, and holidays, • High school diploma or equivalent required; hospitality degree preferred Benefits & Perks: • Health, dental, and vision insurance options, • Paid time off (vacation, sick time, and holidays), • 401(k) with company match (where applicable), • Hotel discounts through Marriott’s global travel program, • Employee rates at StepStone Hospitality-managed properties, • Opportunities for career advancement and professional development Requirements: · Must have comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors. · Ability to assist with the design and preparation of statistical reports and presentations as needed. · Ability to accurately report information. · Ability to assist with various office tasks as needed. · Ability to scrupulously follow all StepStone and hotel policies and procedures. Attend required meetings.

Job DescriptionDescription: About Our Company We are experts in lifestyle, boutique hotels and restaurants. We elevate our food and beverage to match the quality and sensorial experience of our hotels. We create memories, bring dreams to life, and deliver unmatched perfection around every corner. From the moment of arrival, guests are met with personalized and thoughtful service. This is where you can be yourself and truly succeed. Join our team of innovators! We are currently hiring a Front Desk Agent About Le Meridien Clayton Le Meriden St. Louis – Clayton is where the creative-minded, the culture seekers, and those who live to savor the moment unlock the destination of St. Louis. This Clayton hotel is more than a typical hotel stay; it is an experience. Located in the epicenter of the chic Clayton business district, minutes from Forest Park, downtown Saint Louis, and WashU, this luxurious hotel celebrates art through an effortless blend of simplicity and comfort with style and detail. Immerse yourself in the culture and events during our year-round rooftop activations or take yourself on an exquisite culinary journey at our on-site French-inspired restaurant, Café La Vie. Our guests appreciate our thoughtfully designed guest rooms with views of the local area and our world-class amenities, including our state-of-the-art fitness center featuring Peloton. There is no better place to gather than in our over 17,000 square feet of stylish event space. Join us in this genuine journey while you are in St. Louis - Clayton You should join our team if you believe... It’s energizing to create memorable guest experiences every single day. • It’s inspiring to lead by example and support a team that thrives on service excellence., • It’s fulfilling to resolve challenges with empathy, professionalism, and efficiency., • That exceptional guest service is the heart of hospitality and sets the tone for everything else. POSITION SUMMARY: This is a highly visible role that has a direct impact on creating the guest experience. Welcomes and accommodates guests, visitors, and staff in a warm and courteous manner. Oversees the guest registration and check-out process. Promotes hotel services and amenities and provides helpful information. RESPONSIBILITIES: • Must have a true desire to satisfy the needs and desires of our guests and others in a fast-paced environment. Perform all duties toward the goal of maximizing guest service., • Greet all guests and visitors in a friendly, professional manner, giving proper eye contact and prompt attention. Be on alert for guests or visitors that appear to have questions or need aid and be ready to assist them at all times., • Greet guests who have made advance reservations for lodging and register them in an efficient and pleasant manner. Greet visitors who are looking for accommodations and attempt to meet their needs., • Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.), • Accommodate room changes expediently., • Ensure a high level of knowledge of the hotel, including, but not limited to, hotel rates and promotions, room types and layouts, hotel services and amenities, restaurant offerings and hours of operation, and hotel’s historical significance., • Acquaint guests with city attractions, community events and nearby areas of interest., • Help resolve guest issues and respond to special requests. In the case of a service failure, listen empathetically to the issue, promptly report the issue to Management, and implement an appropriate service recovery response in order to restore guest satisfaction., • Settle guest accounts upon check-out and process forms of payment. Accurately following accounting procedures and cash handling policies., • Respond to all questions, whether from a guest, visitor or a coworker, in a courteous, pleasant manner and give out accurate, helpful information., • Responsible for proper key control and other security measures., • Participate in safety/security training and maintain knowledge of all safety procedures, including life safety, emergency/fire evacuation, and other protocols to ensure a safe and security environment., • Work closely and cooperatively with other front office and administration staff, including Valets, Bellman, Sales and Accounting team. Exemplify strong teamwork and treat all co-curators with professional respect., • Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery), • Properly handle lost and found items., • Report accidents, injuries, and any unsafe conditions to Management and Maintenance., • Report all maintenance issues for guest satisfaction., • Report to work wearing the required uniform and meeting professional grooming standards., • Maintain confidentiality of all guests and hotel information, • Perform other duties as assigned., • Actively participate in ongoing training. Requirements: KNOWLEDGE, SKILLS AND ABILITIES: Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-curators, both in person and by telephone. Strong customer-relations skills with a total commitment to guest satisfaction. Must be a "people-person" who thrives on public contact. Ability to deal with guests when they are angry or upset. Professional appearance and demeanor. Knowledge of computer keyboard and printer operation. Ability to accurately and efficiently input information into computer systems. Previous cashier experience/ Basic accounting skills. Ability to work quickly and thoroughly when under pressure. Knowledge of hotel facilities and features. Ability to attend to more than one task at a time. Ability to maintain excellent attendance and punctuality. Knowledge of area and surrounding communities. EXPERIENCE: Customer Service experience preferred. PHYSICAL DEMANDS: Must be able to stand for long periods of time. May include crowded office setting or “close quarters”. General office environment with limited physical activity.

Job Description Front Desk Supervisor- Residence Inn: Clayton, MO Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women. Start Your Journey with Midas Hospitality: Midas Hospitality is seeking a Front Office Supervisor to join our team at the Residence Inn hotel located in Clayton, MO. This position will supervise front desk staff and run all aspects of the front desk and office. What You Will Be Doing: • Responsible for the efficient and professional running of the front desk., • Ensure smooth check-in and check-out of all guests through properly handling guest accounts., • Plan and conduct staff meetings on a regular basis., • Constantly audit all desk work for accuracy and consistency. Coach and counsel staff when appropriate., • Responsible for shift coverage when short-handed or due to staff absences, including night auditor shift., • Determine weekly schedule. The Ideal Candidate: • At least one year of experience as a front desk agent, • One year experience in a supervisory role About Us: From humble beginnings in 2006 to an enterprise being driven by more than 1,000 people today, Midas Hospitality has never lost sight of our #1 priority - people. Currently, Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton and IHG. At Midas Hospitality, we make room for people's dreams. That means building a company where people love to work, our financial partners love the results and everyone loves the experience. As a people-first organization, we offer opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic. We aim to competitively compensate our associates and reward their contributions. Please visit our website for more information: www.midashospitality.com We offer a range of benefits including, but not limited to: • Growth and development tools and access to learning, • Robust PTO policies, • Medical/Dental/Vision Coverage, • 401k matching, • Employee Assistance Program, • Discounted products and services Midas Hospitality is proud to be a drug free workplace and equal opportunity employer. Job Posted by ApplicantPro

Job Description 4318 Butler Hill Road South St. Louis Starting Pay: $16.00 per hour We are seeking friendly, energetic and dependable team members for our Front Desk crew. Our family owned and operated business highly values our Team and we are committed to assisting you in your journey and supporting your personal ambitions and growth on your pathway to success! Team Member Perks: • Referral program to earn extra cash!, • Anniversary recognition, • Promotion opportunities and training Responsibilities of Front Desk include: • Registering and checking out hotel guests, • Resolving guest conflict and complaints, • Booking reservations Preferred skills include: • Organizational skills, • Attention to detail, • Customer service, • Communication, • Basic computer skills Education / Experience: • High school diploma or equivalent, • Prior customer experience is preferred

Job Description PM Front Desk Agent- Residence Inn: Clayton, MO Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women. Start Your Journey with Midas Hospitality: Midas Hospitality is seeking a dynamic Front Desk Agent to join our team at the Residence Inn hotel located in Clayton, MO. This position will be responsible for arriving, departing and in-house guests as well as telephone inquiries regarding reservations, hotel information and guest concerns. What You Will Be Doing: • Greets, registers, and assigns rooms to guests. Issues room key and gives directions., • Sorts incoming mail and faxes for guests., • Answers inquiries pertaining to hotel services; registration of guests; shopping, dining, entertainment and travel directions., • Keeps records of room availability and guests' accounts., • Computes bill, collects payment, and makes change for guests., • Makes, confirms, and cancels reservations. The Ideal Candidate: • Previous experience as a Front Desk Agent is preferred, • Experience in a customer service industry is required About Us: From humble beginnings in 2006 to an enterprise being driven by more than 1,000 people today, Midas Hospitality has never lost sight of our #1 priority - people. Currently, Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton and IHG. At Midas Hospitality, we make room for people's dreams. That means building a company where people love to work, our financial partners love the results and everyone loves the experience. As a people-first organization, we offer opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic. We aim to competitively compensate our associates and reward their contributions. Please visit our website for more information: www.midashospitality.com We offer a range of benefits including, but not limited to: • Growth and development tools and access to learning, • Robust PTO policies, • Medical/Dental/Vision Coverage, • 401k matching, • Employee Assistance Program, • Discounted products and services Midas Hospitality is proud to be a drug free workplace and equal opportunity employer. Job Posted by ApplicantPro

Job Description Front Desk Agent- Element: St. Louis, MO Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women. Start Your Journey with Midas Hospitality: Midas Hospitality is seeking a dynamic Front Desk Agent to join our team at the Element hotel located in St. Louis, MO. This position will be responsible for arriving, departing and in-house guests as well as telephone inquiries regarding reservations, hotel information and guest concerns. What You Will Be Doing: • Greets, registers, and assigns rooms to guests. Issues room key and gives directions., • Sorts incoming mail and faxes for guests., • Answers inquiries pertaining to hotel services; registration of guests; shopping, dining, entertainment and travel directions., • Keeps records of room availability and guests' accounts., • Computes bill, collects payment, and makes change for guests., • Makes, confirms, and cancels reservations. The Ideal Candidate: • Previous experience as a Front Desk Agent is preferred, • Experience in a customer service industry is required About Us: From humble beginnings in 2006 to an enterprise being driven by more than 1,000 people today, Midas Hospitality has never lost sight of our #1 priority - people. Currently, Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton and IHG. At Midas Hospitality, we make room for people's dreams. That means building a company where people love to work, our financial partners love the results and everyone loves the experience. As a people-first organization, we offer opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic. We aim to competitively compensate our associates and reward their contributions. Please visit our website for more information: www.midashospitality.com We offer a range of benefits including, but not limited to: • Growth and development tools and access to learning, • Robust PTO policies, • Medical/Dental/Vision Coverage, • 401k matching, • Employee Assistance Program, • Discounted products and services Midas Hospitality is proud to be a drug free workplace and equal opportunity employer. Job Posted by ApplicantPro

Job Description Front Desk Agent- Residence Inn / Fairfield Inn: Maryland Heights, MO Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women. Start Your Journey with Midas Hospitality: Midas Hospitality is seeking a dynamic Front Desk Agent to join our team at the Residence Inn / Fairfield Inn hotel located in Maryland Heights, MO. This position will be responsible for arriving, departing and in-house guests as well as telephone inquiries regarding reservations, hotel information and guest concerns. What You Will Be Doing: • Greets, registers, and assigns rooms to guests. Issues room key and gives directions., • Sorts incoming mail and faxes for guests., • Answers inquiries pertaining to hotel services; registration of guests; shopping, dining, entertainment and travel directions., • Keeps records of room availability and guests' accounts., • Computes bill, collects payment, and makes change for guests., • Makes, confirms, and cancels reservations., • Work a varity of shifts ranging from 7 am to 3 pm or 3 pm to 11 pm with Monday to Sunday availability. The Ideal Candidate: • Previous experience as a Front Desk Agent is preferred, • Experience in a customer service industry is required About Us: From humble beginnings in 2006 to an enterprise being driven by more than 1,000 people today, Midas Hospitality has never lost sight of our #1 priority - people. Currently, Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton and IHG. At Midas Hospitality, we make room for people's dreams. That means building a company where people love to work, our financial partners love the results and everyone loves the experience. As a people-first organization, we offer opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic. We aim to competitively compensate our associates and reward their contributions. Please visit our website for more information: www.midashospitality.com We offer a range of benefits including, but not limited to: • Growth and development tools and access to learning, • Robust PTO policies, • Medical/Dental/Vision Coverage, • 401k matching, • Employee Assistance Program, • Discounted products and services Midas Hospitality is proud to be a drug free workplace and equal opportunity employer. Job Posted by ApplicantPro

Job DescriptionDescription: Job Description: Full-time position Shifts: 7:00am-3:30pm and 3:00pm-11:30pm (some possible mid-shifts) Weekend availability is needed and not-negotiable At Renaissance Hotels, we believe in helping our guests discover unexpected experiences. We are known for delivering distinctive service, local discovery, and elevated hospitality in a full-service hotel environment. We are seeking a professional, service-driven Front Desk Agent to join our team and serve as the face of our hotel. If you thrive in a fast-paced setting and enjoy creating memorable guest experiences, we'd love to meet you. The Front Desk Agent is responsible for delivering exceptional guest service while efficiently managing check-in, check-out, guest inquiries, and guest requests. This role plays a critical part in shaping first and last impressions of the hotel experience. Key Responsibilities: • Greet guests warmly and provide a welcoming arrival experience, • Prepare for and acknowledge our loyalty members and return guests, • Process check-ins and check-outs accurately and efficiently, • Handle room assignments, special requests, and upgrades, • Respond promptly and professionally to guest inquiries and concerns, • Maintain accurate billing and cash handling procedures, • Promote hotel amenities, outlets, and local experiences Requirements: • Previous hotel or customer service experience preferred, • Ability to multitask in a fast-paced environment, • Pushing, bending, stooping, upward reaching, manual dexterity, • Hearing, writing, typing, • Minimum lifting/pulling of 20 pounds, • Standing for majority of shift, • High school education required. Relevant training and experience and additional education preferred. Benefits -401(k) matching -Medical, Dental, and Vision Insurance (for eligible associates) -Paid Time off/paid holidays after 90 days -Life insurance -Hotel discount program We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. EOE/M/F/V/D.

Job DescriptionFront Desk Agent As a Front Desk Agent, you will be the first point of contact for guests, providing warm, professional service throughout their stay. Your responsibilities include check-in/check-out, handling reservations, and addressing guest inquiries or concerns. Your friendly demeanor and attention to detail help create a welcoming and seamless guest experience. Key Responsibilities • You will be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay., • Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions., • You will report to the Front Office Manager or Front Office Supervisor., • A career as a front desk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations.Education & Experience Hotel experience is always a plus! Applicants should have: • A combination of education and experience.What You’ll Need to Succeed, • Eligible to work in the United States, • Ability to read, write, and communicate effectively in English, • Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations, • Availability to work a flexible schedule, including evenings, weekends, and holidays if needed, • A warm, professional demeanor that reflects HVMG’s Culture of Excellence Why Our Associates Love HVMG • Career growth opportunities across our nationwide portfolio, • Flexible scheduling, • Access up to 40% of your earned wages before payday with PayActive, • Paid Time Off (PTO) and Paid Holidays, • Full healthcare benefits: medical, dental, and vision, • 401(k) with guaranteed 4% match and no vesting period, • Exclusive hotel and food & beverage discountsAbout HVMG Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

The Night Auditor (NA) is responsible for accurately balancing all hotel income and expenses for every 24 hour hotel operating period. The NA also acts as a Guest Service Agent for the overnight front desk shift at the hotel. The NA will act as the hotel system liaison during night hours.

Job Description Maintenance Technician- Element: St. Louis, MO Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women. Start Your Journey with Midas Hospitality: Midas Hospitality is seeking a Maintenance Engineer to support our maintenance department at the element hotel located in St. Louis, MO. This person will oversee all aspects of the hotel maintenance department including plumbing, electrical, HVAC systems and preventive maintenance program. What You Will Be Doing: -Diagnose problems or repair machines. -Repairs and maintains physical structure of establishment. -Maintains a Preventative Maintenance Program within the rooms to ensure they are being kept up to standards on a quarterly basis and the proper documentation is being recorded. -Responds to maintenance requests received from Front Desk or Housekeeping within 15 minutes (occupied rooms). -Pool chemical testing The Ideal Candidate: At least 2 years of facilities experience About Us: From humble beginnings in 2006 to an enterprise being driven by more than 1,000 people today, Midas Hospitality has never lost sight of our #1 priority - people. Currently, Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton and IHG. At Midas Hospitality, we make room for people's dreams. That means building a company where people love to work, our financial partners love the results and everyone loves the experience. As a people-first organization, we offer opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic. We aim to competitively compensate our associates and reward their contributions. Please visit our website for more information: www.midashospitality.com We offer a range of benefits including, but not limited to: Growth and development tools and access to learning Robust PTO policies Medical/Dental/Vision Coverage 401k matching Employee Assistance Program Discounted products and services Midas Hospitality is proud to be a drug free workplace and equal opportunity employer. Job Posted by ApplicantPro

Job Description Live! by Loews - St. Louis offers careers at Ballpark Village in a hotel connected to sports and entertainment energy. Team members support 216 guestrooms, 17,000 square feet of event space, multiple dining venues and memorable guest experiences with stadium-area views. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: • Competitive health & wellness benefits, 401(k) & company match, • Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement, • Training & Development opportunities, career growth, • Tuition Reimbursement, • Pet Insurance, • Team Member Hotel Rates, other discounts, perks and more Job Specific • Follows OSHA regulations and all policies and procedures as set forth by the Housekeeping department, • Applies excellent guest relations skills when interacting with guests, • Consistently maintains a positive attitude that ensures the best guest experience, • Encourages a positive attitude among employees and treats guests and fellow employees with courtesy and respect, • Anticipates guest needs, demonstrating sensitivity and responsiveness, ensuring complete guest satisfaction and repeat business, • Familiar/knowledgeable about the hotel and able to explain the locations and operating hours of hotel facilities, • Performs all duties in a timely and professional manner, • Applies teamwork skills at all times, • Gives recognition to repeat guests, • Cleans front area of hotel, sweeps floors and sidewalks; cleans doors, frames, signs, and windows, • Cleans and dusts lobby areas, • Cleans and restocks all assigned restrooms, • Removes trash from all assigned areas, • Uses proper chemicals when cleaning as described by the department's procedures, • Immediately reports maintenance deficiencies, damage, or loss to Housekeeping department, • Polishes all metal around lobby areas, • Turns lost and found items into Security in accordance with hotel standards, • Cleans and sanitizes assigned public and back of the house areas, • Complies with all specific HOSTAR policies and procedures, • Removes Room Service trays from hallways and places in appropriate location in service corridor, • Assists with general cleaning of guestrooms, • Operates and maintains the following equipment (once trained): vacuums, extractors, burnishing/buffing machines, brooms, wet-vacuums, and upholstery cleaners, • Maintains the highest levels of cleanliness of the following (once trained): carpets, tile, cement, marble, glass, and all other surfaces, • Transfers and stocks all supplies from Receiving as directed, • Ensures that the Housekeeping storeroom is neat, organized, and secure, • Turns mattresses, • Cleans chandeliers, • Properly uses and maintains equipment and supplies, • Maintains excellent condition of grounds, floors, carpets, etc., • Cleans ashtrays and ash urns, • Cleans ice machine areas, • Cleans elevator foyers, • Cleans elevator doors, • Cleans elevator tracks, • Washes doors, • Vacuums guest hallways, • Cleans windows, • Cleans door jams and fire boxes, • Cleans and mops stairwells, • Cleans handrails, • Sweeps and mops hallways, • Replaces burned out light bulbs according to established procedures, • Assists in preparation and deep cleaning of VIP rooms, • Moves furniture in rooms as required, • Cleans spots on walls, • Cleans spots on carpets, • Assists Room Attendants by emptying trash and soiled linen from Housekeeping carts, • Takes dirty linen to laundry pick up areas, • Cleans offices as scheduled, • Cleans Front Desk and back office area, • Cleans back of the house windows as needed, • Attends all department meetings as scheduled, • Assists in restocking Room Attendant caddies, • Fills Room Attendant bottles with chemicals according to department guidelines, • Brings dirty glasses down to Housekeeping department at the end of shift, • Washes guestroom glassware in dishwasher and delivers clean glassware to linen closets, • Cleans service landings, • Cleans stocks, and organizes linen closets, ensuring that they are always locked, • Checks all vacuums used by Room Attendants and maintains them, • Completes in a timely manner all daily cleaning items for the specific public area assigned, • Takes trash to the compactor at the end of the day, • Performs as Restroom Attendant for special events, when required, • Performs as Room Attendant, if required, on an emergency basis, • Graduate Houseperson: trains Housekeeping employees regarding professional knowledge and skills according to the Executive Housekeeper's Course Outline, Standards, and Procedures, • Demonstrates ability to provide coverage in related departments as directed, • Special projects and other duties as assigned General • Promotes and applies teamwork skills at all times, • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance, • Is polite, friendly, and helpful to guests, management and fellow employees, • Executes emergency procedures in accordance with hotel standards, • Complies with required safety regulations and procedures, • Attends appropriate hotel meetings and training sessions, • Maintains cleanliness and excellent condition of equipment and work area, • Complies with hotel standards, policies and rules, • Recycles whenever possible, • Remains current with hotel information and changes, • Complies with hotel uniform and grooming standards Qualifications • Basic English language skills, • Able to push, stand, stoop, bend, and lift items weighing up to 25 pounds repetitively during entire shift, • Able to work a flexible schedule, including weekends and holidays Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

We are looking for a friendly and customer-focused Front Desk Agent to provide excellent service to our guests. Keep the front desk area and lobby clean and organized.

Hotel Saint Louis, a Marriott Autograph Collection a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Agent. Be knowledgeable and helpful about the local area, the hotel and hotel services. Extensive knowledge of the hotel,

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable. Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions. Be knowledgeable and helpful a

Must have either a smartphone with working camera or desktop/laptop with webcam.

Must have either a smartphone with working camera or desktop/laptop with webcam.