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Job Location MADRID GENERAL OFFICE Job Description We are looking for a Data Engineering Intern who is technically capable and knows how to get things done. In this role, you won't just write code; you will also figure out what needs to be built, work with the people who need it to make sure you're solving the right problem, and see the work through from start to finish. You will scope and execute data engineering work end to end gathering requirements, building pipelines, and managing stakeholder expectations ensuring solutions are reliable and aligned with business needs. Your key to success will be your ability to build on and combine soft skills and business understanding with technical skills and use integrative thinking to convey solutions to drive actions with your key business partners across levels and functions. Key Responsibilities • Build and optimize ETL pipelines., • Implement data quality and validation processes., • Contribute to data model design., • Document solutions, patterns, and standards, • Statistical data profiling (distributions, outliers, missingness)., • Help design basic experiments / A/B tests and interpret statistical outcomes., • Monitor pipeline and model performance (latency, data drift, metric stability)., • Plan, track, and communicate progress on assigned deliverables. What We Offer • Responsibility from Day 1 – Contribute to real data engineering work that supports business decisions and analytics solutions from the start., • Development Opportunities – Build hands-on experience in modern cloud data engineering, Azure components, Python, SQL, Git/GitHub, and CI/CD practices., • Meaningful Work – Help strengthen trusted data foundations in a diverse, flexible, and business-driven environment., • Coaching and Mentorship – Receive ongoing guidance from experienced engineers while learning how to deliver resilient, high-quality solutions., • Collaborative Environment – Work with multifunctional and multinational teams that value engineering excellence, curiosity, and innovation., • Competitive Remuneration – 1200 EUR gross/month + relocation allowance where applicable. Join Us Submit your application by clicking the “Apply” button. To learn more about the P&G recruitment process, please visit this link: _. Embark on a transformative career journey in Data Engineering, where your contributions will help shape P&G’s data strategy and enable analytics-driven business impact. If you are ready to learn, build, and grow through modern cloud data solutions, we invite you to apply online in English via the link below. We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, HIV/AIDS status, or any other legally protected factor. Job Qualifications • Bachelor's Degree (completed or in progress) required., • Python and SQL programming skills required., • Core statistics (probability basics, sampling, confidence intervals) required., • Understanding of regression and classification fundamentals required., • Cloud basics and Databricks experience valued., • Experience with Power BI or other reporting tools valued., • Active interest in AI/ML trends and hands-on experimentation (personal projects, courses, or self-study) valued., • Mandatory English proficiency (B2+) required., • Spanish proficiency (B2+) valued. Job Schedule Full time Job Number R000154644 Job Segmentation Internships Starting Pay / Salary Range €1.200,00 / month

Family Learning Mentor (Part-Time) Location: Ciudalcampo, Madrid, Spain We are looking for an exceptional Family Learning Mentor to support the educational and personal development of three wonderful children aged 7, 10 and 12 . This is not a nanny position and it is not a traditional tutoring role . We are looking for someone who is passionate about education and believes that helping children develop lifelong learning habits is far more valuable than simply achieving good grades. This is a long-term, part-time opportunity for an educational professional who wants to make a meaningful and lasting impact. Your Mission Your role is not to teach school subjects. Your mission is to help the children become: Independent learners Organised and responsible students Curious and critical thinkers Confident learners who genuinely enjoy education English will be the primary language of communication throughout the afternoon. Responsibilities Collect the children from school. Communicate in English throughout working hours. Support homework organisation, projects and exam preparation. Teach effective study techniques and learning strategies. Develop organisational and planning skills. Help the children prioritise tasks and manage their time effectively. Encourage responsibility and ownership of their own work. Answer questions and explain concepts whenever appropriate. Guide them towards finding solutions independently rather than providing answers. Encourage reading, curiosity, discussion and intellectual exploration. This Is NOT a Traditional Tutoring Position An essential aspect of this role is understanding what we are not looking for. We are not looking for someone who completes homework, dictates answers or solves school exercises. Instead, we are looking for someone who teaches children how to learn . This includes helping them to: Build consistent study habits. Organise their own workload. Manage deadlines effectively. Develop problem-solving skills. Ask thoughtful questions. Build confidence in their own abilities. Become increasingly independent over time. We believe these life skills are among the most valuable gifts that education can provide. Required Qualifications Excellent spoken and written English with native-level proficiency . Degree (completed or in progress) in Education, Psychology, Pedagogy or another relevant discipline. Experience working with children or adolescents. Strong understanding of child development and learning processes. Experience teaching executive functioning skills, including organisation, planning, study techniques, independent learning and self-management. Excellent communication and interpersonal skills. Patient, inspiring and emotionally intelligent approach. Preferred Qualifications Previous mentoring or coaching experience. Driving licence. What We Offer Long-term, part-time position. Competitive salary according to experience. Opportunity to make a meaningful contribution to three children's educational and personal development. Educational autonomy and the opportunity to contribute ideas and learning strategies. Start date: September 2026 . Our Educational Philosophy We believe that the greatest gift we can offer children is not simply academic success, but the ability to think independently, stay organised, manage their time effectively and develop a lifelong love of learning. We are looking for an educational professional who shares this philosophy and would enjoy becoming a trusted mentor during these important years of the children's development. If this opportunity resonates with you, we would be delighted to hear from you.

Shape the future of logistics with us! At Tosca, we are passionate about creating smarter and more sustainable supply chains. As a global leader in reusable packaging solutions, we empower our customers to reduce waste, optimize costs and unlock efficiency. We are Europe’s leading pooling company for plastic load carriers. Our service is to bring clean plastic returnable assets (pallets/foldable large containers/foldable crates) to our customers who send these assets all over Europe to their end customers. After every trip, these load carriers are being collected by us and brought to one of our European service centers where they are being prepared for a next trip. We manage hundreds of thousands of load carriers between more than 5,000 locations, mainly food related companies. Our Pan-European pooling service offers our B2B customers a sustainable and efficient solution throughout their whole supply chain To strengthen our Asset Control-department within Tosca, we are currently recruiting an enthusiastic Asset Specialist! For this role, we expect the new colleague to work from either our office in Schelle (Belgium) OR our Madrid office. The chosen location will depend on what is most practical for the candidate. Your responsibilities Stock Audits and Stock Audit reconciliation Manage the stock audit schedule for your region, ensuring all planned physical counts are scheduled, confirmed, and executed on time. Execute and follow up on customer stock audits, ensuring timely validation and collaboration with customers (through Customer Service) to finalize results. Ensure all audits are reconciled within a maximum of three months from initiation. Collaborate closely with Customer Service and Sales to align audit progress, findings, and next steps. Escalate unresolved cases to Roadblock meetings for higher-level decision-making. Attend customer audit meetings when required Support the reduction of asset losses by proactively identifying risks, escalating issues, and working with internal teams on corrective measures. Reporting & Data Integrity Maintain accurate asset data across Tosca’s systems, ensuring stock balances are properly recorded and reconciled. Analyze asset flow trends to provide insights and recommendations for optimization. Ensure compliance with contract agreements regarding loss invoicing. Cross-functional Collaboration & Support Work closely with cross-functional teams (Customer Service, Finance, Operations) to align on asset control strategies. Support customer inquiries, together with Customer Service related to asset counts, stock movements, and discrepancies. Assist in training stakeholders on asset management processes and best practices. Contribute to process improvements, digitalization efforts, and automation initiatives within asset management. Your profile 3+ years’ experience in asset control, inventory management or a similar operational role within supply chain/logistics. Advanced Excel (pivots, formulas, data analysis) and confidence working with asset declaration/tracking tools (CDI/EDI); exposure to BI/reporting (e.g., Tableau/Power BI) is a plus. Strong analytical skills, attention to detail and the ability to meet strict deadlines; clear, professional communication and cross-functional collaboration You have excellent written and spoken English, Spanish & French skills. Knowledge of Dutch or another language is considered a plus. You work accurately, know how to set priorities, and remain focused even under tight deadlines. You are resilient, independent, and well organized. You communicate professionally and constructively with customers and colleagues. You are familiar with the MS Office package. Training and thorough onboarding are provided for our internal software. You are a true team player and bring a positive attitude to the workplace. What we offer you Permanent contract with a competitive remuneration package aligned with your skills and experience. Local benefits , depending on the final location of hire Home-office up to 2 days/week is possible after the onboarding period Continuous investment in your personal and professional development through training and coaching. A dynamic and fast-growing company that is part of a strong international group, with a focus on sustainability. A supportive, collaborative team environment where your ideas and contributions matter Interested? We cultivate a tight-knit team of smart people who care about their work and their colleagues. We believe this is a really exciting opportunity for someone who is up for a fast-paced challenge and is eager to become an integral member of our team. Send us your CV and your letter of motivation in English. We’re looking forward to meeting you! Privacy Notice Your personal data will be processed by Tosca for recruitment purposes in accordance with GDPR and applicable local data protection laws. We value diversity and equal opportunity. Applicants are welcomed based on their individual merits as we do not discriminate on the grounds of age, sex, disability, ethnic or racial origin, religion or belief, or sexual orientation. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. External recruitment services/agencies will not be used for this position.

Qualification: Minimum of 3 years of hospitality experience preferred with expert knowledge of Forbes Travel Guide service. Proven ability to design, build and implement training programs that meet the specific needs of the shipboard operation. Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, and guest/crew satisfaction evaluation techniques. Expert in using Microsoft Office 365 suite Advanced knowledge of principles and techniques of coaching, mentoring, and performance consulting. Knowledge of principles and processes for providing personalized services including needs assessment techniques, quality service standards, and guest/crew satisfaction evaluation techniques. Ability to use multiple communication and interaction methods to collaborate effectively to get results and develop customer champions Ability to speak English clearly, distinctly, and present professionally Exceptional skills in report writing and record keeping Duties/responsibilities: Collaborates with L&D/HR partners to develop tailored training based on identified opportunities Responsible for influencing the scores of the Forbes Travel Guide ‘Quality Assessments’ and ‘Global Partner Ratings’ conducted fleet-wide. Identify areas of opportunity based on observations, from previous Forbes Quality Assessment reports and internal evaluations to then provide targeted support to both individual owners and department leaders. Submit post-visit elevation planning reports to Executive Committee and onboard owners. Focused on ensuring consistent delivery of the Retreat Program service standards, set-ups, and SOPs to elevate the suite experience. Consultative holistic approach to ensure cross departmental communication is open & strong Owner of the Self-Evaluation 5-star Performance Platform, ensuring that it is being used across the fleet consistently, partnering with leaders across the fleet to utilize the data from internal evaluations to identify areas of opportunity Performs other duties as required.

KEY RESPONSIBILITIES • Directs, coaches, supports, supervises, and evaluates (with the Sous Chef) all direct reports. • Must have excellent food knowledge and a full understanding of culinary terms. • Must be able to read, understand, follow, and prepare company recipes by maintaining the quality and consistency in taste according to the instructions provided by the corporate office. • Must be proficient in completing tasks, work efficiently and productively. • Must be able to work in any section of a kitchen. • Coordinate and supervise all team members assigned to their section, assign and delegate tasks accordingly. • Undertake recipe reviews daily. Maintain recipe folders in immaculate condition. • Responsible for follow-through on any request within the area of responsibility received from the direct supervisor or manager on duty; this may include show plates, food samples and random food tastings. • Control production levels and recommend ideas for improvements and better cost controlling. • Prepare daily electronic food requisitions needed for his section production and countercheck deliveries for its accuracy; Report any discrepancies to his immediate supervisor. • Must be able to oversee any main section (Sauce, Entremetier, Fish, Roast, Outlet CDP, Tournant and Cold Kitchen) and its entire food production. • Maintain and ensure that Public Health are followed according to company standards and expectation (referring to US, Anvisa, Shipsan, Canadian, Australian etc.) and always followed within their section. • Ensures that the HACCP program is carried out correctly. • Maintains their assigned area in preparation for announced or unannounced United States Public Health type inspection either done by the Food & Beverage Director or the actual inspectors. • Reports for duty at assigned times, follows their supervisor’s instructions, and ensures that personal appearance, uniform, and personal hygiene are in accordance with the company’s rules and regulations. QUALIFICATION • A minimum of 8 years in an upscale hotel, resort, cruise ship or convention banqueting service and at least 2 years as Chef de Partie. • Very strong management skills in a multicultural and dynamic environment. • Very strong communication, problem solving, decision making, and interpersonal skills. • Superior customer service, teambuilding, and conflict resolution skills. • Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques. • Strong planning, coaching, organizing, staffing, controlling, and evaluating skills. • Intermediate computer software skills required. • Possess a good understanding of basic accounting principles such as numbering flow, “Debits/Credits”, adjusting entries, and corrections. • Ability to write reports and business correspondence and to establish a good rapport with the ship’s Senior Officers and the corporate office. #ChefDePPartieHiring #CDPHiring #ChefHiringSpain #CulinaryJobsSpain #KitchenLeaderSpain #CruiseShipChef #HotelChefSpain #UpscaleDiningSpain #HospitalityHiringSpain #HiringSpain #SpainJobseekers #WorkAbroad #JobsInSpain #ChefLife #SpainCareers #SpanishChef #HospitalityJobsSpain #CocinaEspanola #TrabajoEspana #EmpleoEspana

KEY RESPOSIBILITIES • Ensures the smooth and efficient operation and control of the Bakery Shop and production daily according to company policies. • Directs, coaches, supports, supervises, and evaluates (with the Head Baker) all direct reports. • Responsible for the production, quality, and presentation of the bread assortment to be used in the daily menus. • Prepares production forecasts and records leftovers to avoid unnecessary wastage and keep food costs within the budget. • Supervise the set-up of the bread display in the various buffets. • Must have a complete knowledge of the United States Public Health rules and regulations and ensure that they are followed daily. • Ensures the cleaning of the bakery shop as per the Executive Chef’s schedule, exercising proper methods to minimize equipment damages. • Ensures that the pantry shops are ready for any announced or unannounced USPH inspections done either by the ship’s management or USPH inspectors. • Responsible for the requisition and transportation of the necessary items from the main stores to the bakery shop. • Ensures recipes/master list and yields are in accordance with the company’s standards. • Completes the daily consumption re-cap as required by the Executive Chef. • Ensures that bakery personnel come to work on time, and are in proper, well-maintained uniforms, with special attention to those working in public areas. Personal appearance and hygiene must be according to company policy. • Has a thorough understanding of Time and Attendance procedures and is familiar with the contracts and work schedule hours/week and supporting documentation. • Is aware of and/or acquires the necessary knowledge to comply with the ship’s standard operation, to assist guests and crew members with inquiries. • Attends meetings, training activities, courses and all other work-related activities as required. • Accountable for daily production recap. • Accountable to coach and train all assigned team members. • Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management. QUALIFICATION • Minimum of two years' experience as a CDP Baker in an upscale hotel, resort, cruise ship or convention banqueting service (shipboard experience preferred). • A culinary school degree is required. • Very strong management skills in a multicultural and dynamic environment. • Very strong communication, problem solving, decision making, and interpersonal skills. • Superior customer service, teambuilding, and conflict resolution skills. • Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques. • Strong planning, coaching, organizing, staffing, controlling, and evaluating skills. • Intermediate computer software skills required. • Possess a good understanding of basic accounting principles such as numbering flow, “Debits/Credits”, adjusting entries and corrections. • Ability to write reports and business correspondence and to establish a good rapport with the ship’s Senior Officers and the corporate office #SpainBakeryJobs #SpainChefCareers #BakeryJobsSpain #CDPBakerSpain #SpainHospitalityJobs #BakeryChefOpportunity #HiringBaker #PastryAndBakeryCareers #BakeryProductionLead #CruiseShipCareers #ShipboardJobs #CulinaryJobsAbroad #HospitalityCareers #GlobalChefOpportunities #SpainCruiseCareers

About Essentialist Essentialist is a members-only travel service with offices in the United States, Mexico, Argentina, and Spain. With a global team of Travel Designers, destination specialists, and an extended network of local experts, we create highly personalized journeys that go beyond the expected. Our mission is to help members travel more meaningfully by connecting them to the people, places, and experiences that define each destination. About the Role As a Travel Designer, you are responsible for transforming each member's travel dreams, preferences, and aspirations into exceptional, tailor-made journeys that feel effortless, thoughtful, and deeply personal. Working within a Pod that operates as a business unit, you will combine curiosity, creativity, commercial awareness, and outstanding communication skills to design experiences that delight members while contributing to the Pod's commercial success. You will report directly to the Experience Manager, who provides your day-to-day leadership, sets priorities, and supports your performance and professional growth. You will partner closely with the Travel Design Lead, who is responsible for establishing travel design standards, coaching the team, and ensuring every itinerary and proposal consistently meets the quality standards. You will also collaborate closely with the Destination Team, leveraging their expertise to create exceptional journeys while contributing your own insights and feedback to continuously improve destination knowledge, experiences, and recommendations. Together, you will collaborate across the Pod to deliver the level of personalization, attention to detail, commercial impact, and service excellence. Your Areas of Ownership Member Understanding ● Collaborate closely with the Experience Manager to develop a deep understanding of each member's travel style, preferences, priorities, and aspirations. ● Demonstrate curiosity by asking the right questions and proactively seeking the context needed to design highly personalized journeys. ● Translate member profiles and insights into thoughtful recommendations that accurately reflect each member's needs, preferences, and expectations. ● Apply empathy, active listening, and exceptional attention to detail to ensure every itinerary feels personal, relevant, and carefully crafted. ● Demonstrate sound judgment by delivering recommendations that are accurate, relevant, and fully aligned with the member's needs, budget, preferences, and expectations. Travel Design Excellence ● Design highly personalized journeys that combine creativity, attention to detail, and operational feasibility. ● Craft itineraries that reflect each member's lifestyle, interests, and travel aspirations. ● Work closely with the Destinations team to combine destination expertise with member insights, creating thoughtfully curated journeys that feel authentic, personalized, and truly exceptional. ● Deliver proposals that feel unique, thoughtful, and tailored to every member. ● Balance inspiration with practicality while maintaining Essentialist's standards of quality and luxury. ● Partner with the Travel Design Lead to continuously elevate the quality, creativity, and consistency of every itinerary and proposal. ● Continuously expand your destination knowledge and seek inspiration to create unforgettable travel experiences. Commercial Impact ● Contribute to revenue growth by identifying opportunities to enrich every itinerary with meaningful experiences and additional services. ● Support trip conversion through timely responses, thoughtful recommendations, and compelling travel proposals. ● Balance creativity with commercial awareness, ensuring recommendations deliver value for both the member and the business. ● Recognize opportunities to surprise and delight members while strengthening long-term loyalty. Destination Collaboration ● Build strong relationships with the Destination Team to continuously deepen your destination knowledge. ● Partner closely with Destination Specialists to ensure every itinerary reflects local expertise, operational feasibility, and the highest quality standards. ● Share feedback on destinations, suppliers, and experiences to help continuously improve recommendations and travel content. ● Proactively identify gaps, inconsistencies, or opportunities for improvement and collaborate with the Destination Team to strengthen future itineraries. ● Contribute to building and evolving destination's knowledge by sharing learnings and insights from your member interactions. Operational Excellence ● Respond promptly to member requests and internal priorities, maintaining speed without compromising quality. ● Manage multiple trips simultaneously while consistently meeting turnaround expectations and service standards. ● Translate member needs into clear, structured, and actionable plans for the Operations team. ● Build accurate, complete, and operationally feasible itineraries by working closely with the Destination Team and leveraging their expertise. ● Maintain exceptional attention to detail across every stage of the travel design process, ensuring every proposal meets the quality standards. Collaboration & Continuous Improvement ● Partner closely with your Experience Manager, Operations Executives, Travel Design Lead, and Destination Team to deliver exceptional member experiences. ● Collaborate with the Destination Team to ensure every itinerary reflects local expertise, operational feasibility, and the highest quality standards. ● Proactively share feedback, identify gaps, and suggest improvements to destination content, supplier recommendations, and travel experiences, helping continuously strengthen the destination knowledge. ● Maintain clear, proactive, and accurate communication with the Operations Executives, ensuring all information is transferred seamlessly to enable flawless trip execution. ● Collaborate openly across the Pod, embrace feedback, continuously develop your travel expertise, and contribute to raising the team's standards. Qualifications / Requirements ● Proven experience in luxury travel, bespoke travel agencies, tour operators, DMCs, concierge services, or premium hospitality is required. ● Outstanding written and verbal communication skills in English; additional languages are a plus. ● Exceptional curiosity and a genuine passion for travel, destinations, and cultures. ● Excellent attention to detail with the ability to interpret complex requests accurately. ● Strong commercial awareness and the ability to naturally identify opportunities to enhance both the member experience and business results. ● Highly organized with the ability to manage multiple priorities in a fast-paced environment. ● Excellent judgment, problem-solving skills, and decision-making ability. ● Collaborative mindset with the ability to work effectively within a cross-functional Pod structure. ● Comfortable adopting new tools, technology, and AI solutions that enhance efficiency, collaboration, and the overall member experience. What Great Looks Like Success as a Travel Designer means creating journeys that feel deeply personal, effortless, and unforgettable. You will: ● Consistently design exceptional, highly personalized travel experiences. ● Develop a deep understanding of every member's preferences and travel aspirations. ● Respond quickly while maintaining outstanding quality and attention to detail. ● Deliver recommendations that are thoughtful, accurate, and commercially impactful. ● Build trusted partnerships within your Pod to ensure seamless execution. ● Continuously expand your travel knowledge and inspire members with exceptional ideas. ● Contribute to long-term member loyalty by creating experiences members can't wait to repeat.

Position Summary: Supervises the activities of the Casino gaming table such as Blackjack, American Roulette, Caribbean Stud Poker, Dice and related services by performing the following essential duties. Hiring Requirements: Minimum of three (3) years dealer experience with Blackjack, American Roulette, Caribbean Stub Poker, Dice and other related table games. (shipboard experience preferred) Ability to perform mental arithmetic calculations quickly involving monetary units and calculating odds and percentages. Ability to make decisions based on sound judgment regarding gaming rules and regulations. Ability to observe and recognize payout accuracy, Dealer behavior and associated activities. Satisfactory completion of Gaming Board/Commission approved dealer school. Ability to utilize customer service skills by exercising authority and discretion to satisfy guests in manner consistent with Celebrity Connections standards. Knowledge of policies and practices involved in the human resources function. Ability to supervise an international team of Dealers in a positive and productive manner by motivating, developing and managing employees as they work. Ability to utilize and administer the disciplinary action process through coaching and counseling to improve performance or recommend termination of employment. Ability to learn the financial aspects of a casino operation, including the successful identification of expense reduction through cost control. Demonstrated aptitude for the management of headcount within assigned area, as it relates to and supports the business needs of the vessel. Ability to stand and walk for extended periods of time. Working knowledge of computers, Internet access, and the ability to navigate within a variety software packages such as Excel, Word, and or related programs. Completion of high school or GED required; university degree preferred.

Shape the future of logistics with us! At Tosca, we help the world’s leading retailers and suppliers eliminate waste, reduce costs, and improve efficiency with our reusable packaging solutions. Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specialist to strengthen our EMEA-team. As the primary point of contact for customers in the EMEA-region, you’ll play a key part in delivering a smooth and positive customer experience — from onboarding and order‑to‑invoice coordination to reliable day‑to‑day support. You’ll collaborate closely with internal departments, helping to solve customer needs efficiently while contributing to continuous improvement and quality across our processes. It’s a role where you can truly make an impact, both for our customers and for the way we work! For this role, we expect the new colleague to work from our office in Madrid (Spain). Your responsibilities You provide customer support for different regions within EMEA and act as the first point of contact for questions and inquiries You maintain data and set up new customers, building long-term relationships through excellent service You monitor daily warehouse movements and proactively identify and address discrepancies You coordinate inventory checks, taking responsibility for communication, analysis, and follow-up You handle quality-related issues and stay in close contact with the quality department until resolution Your profile You have completed vocational training as an industrial clerk, office administrator, or have comparable experience in customer service You are motivated and eager to learn – your motivation is more important than many years of experience You have very good English, Spanish & French language skills (additional languages are a plus) You have strong organizational skills, with an eye for detail, the ability to prioritize, and a hands-on mentality You have excellent communication skills and enjoy working with customers You are confident in using MS Office – training on our internal software will be provided What we offer you Fixed-term contract for 1 year, with the possibility of extension into a permanent contract, and a competitive remuneration package aligned with your skills and experience. Local benefits ( applicable to the Madrid (Spain) location) Home-office up to 2 days/week is possible after the onboarding period Continuous investment in your personal and professional development through training and coaching. A dynamic and fast-growing company that is part of a strong international group, with a focus on sustainability. A supportive, collaborative team environment where your ideas and contributions matter Interested? We cultivate a tight-knit team of smart people who care about their work and their colleagues. We believe this is a really exciting opportunity for someone who is up for a fast-paced challenge and is eager to become an integral member of our team. Send us your CV and your letter of motivation in English. We’re looking forward to meeting you! Privacy Notice Your personal data will be processed by Tosca for recruitment purposes in accordance with GDPR and applicable local data protection laws. We value diversity and equal opportunity. Applicants are welcomed based on their individual merits as we do not discriminate on the grounds of age, sex, disability, ethnic or racial origin, religion or belief, or sexual orientation. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. External recruitment services/agencies will not be used for this position.

POSITION SUMMARY: 1. As part of the Housekeeping team, the Assistant Housekeeping Manager is proactively anticipating every guest’s needs and expectations. 2. Assistant Housekeeping Manager must possess outstanding hospitality, communication and organizational skills in addition to effective decision-making abilities. 3. Paying keen attention to detail, he/she is held fully accountable for the quality of their guests’ experience in Staterooms and public areas. 4. This individual will take full ownership and accountability for the maintenance as well as the look and feel of his/her assigned area, that being assigned Stateroom or public spaces and will also ensure the flawless service in all Guest Areas. 5. Furthermore, Assistant Housekeeping Manager is responsible for the operational management of all Housekeeping functions for top suites/lofts, assigned decks and daily operational aspects and the cleaning activities of public/crew areas including the pool deck. 6. This position provides direct support to the Housekeeping Manager in ensuring the division’s objectives are met and the day-to-day operations in both Housekeeping and Laundry are maintained to standard. 7. He/she demonstrates excellent training, leadership development and recognition skills with both supervisors and crew members, and always maintains a strong floor presence, ensuring team members deliver exceptional customer service to guests through flawless and consistent execution of their responsibilities. 8. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Employees may be required to perform any other job-related duties assigned by their supervisor or management. 9. All duties and responsibilities are to be performed in accordance with the Company's Safety, Quality and Environmental standards and Royal Caribbean International’s brand standards, SQM standards, USPH guidelines. 10. In accordance with Royal Caribbean International’s Royal Way, each Employee always conducts himself in a professional and courteous manner. This consists of physical and verbal interactions with guests or fellow Employees and/or in the presence of guest and employee. Qualifications: External Candidate 1. Minimum one-year Housekeeping Managerial experience in a large 4- or 5-star hotel (500+ rooms), cruise line or hospitality industry related field required, with demonstrated experience supervising team of minimum of 10 employees. 2. Combination of education equivalent to high school diploma or any other source of education, training or experience that provides the required knowledge, skills and abilities. 3. Extensive knowledge of proper cleaning techniques, chemical handling and safety related procedures, requirements and use of equipment, personal protective equipment and job safety analysis related to proper handling chemicals, lifting, pushing, and pulling heavy equipment, garbage removal. 4. Ability to effectively deal with internal and external guests, some of whom will require high levels of discretion, patience, tact, and diplomacy. 5. Flexibility to manage, direct and encourage a positive, dynamic, diverse Housekeeping Supervisor team by navigating through a changing work environment. 6. Should be able to utilize and administer the progressive disciplinary action process through coaching and counseling to improve performance where possible. 7. Ability to work positively and cooperatively in a diverse team environment to meet overall established time frames for the Housekeeping division operation. 8. Working knowledge of computers, Internet access, and the ability to navigate within a variety of software packages such as Excel, Word, or related Company programs (SQM, OCIMS, Fidelio, LGA, Medallia, Kronos etc.) 9. Completion of high school or equivalent required. 10. Demonstrates strong results oriented management style with proven successes. 11. Must focus on operational goals where training, leadership development and recognizing overall team performance is paramount. 12. Specific knowledge of principles and processes for providing exceptional customer and personal service including needs assessment, problem resolution, demonstrated strong attention to detail and achievement of quality service standards. 13. Must be able to utilize and administer the progressive disciplinary action process through coaching and counseling to improve performance where possible. 14. Ability to communicate diplomatically with managers, shipboard employees to resolve problems and negotiate amicable resolution to challenges. 15. Pass Omnia assessments, both Cognitive and Behavior

ESSENTIAL DUTIES AND RESPONSIBILITIES: Works in conjunction with the Housekeeping Director to coordinate, schedule, and supervise the day-to-day activities of the stateroom, public areas, open decks housekeeping function. Celebrity Cruises expects each shipboard employee to consistently demonstrate the principles of the Ways Program's Credo to all team members. In addition, all duties and responsibilities are to be performed in accordance with ISM/ISO and SQM (Safety Quality and Management) standards, USPH (United States Public Health) guidelines, Environmental, and Safety policies. Directs, coaches, supports, supervises, and evaluates (in conjunction with the Housekeeping Director) the performance of all direct reports. Manages the assignment of duties, responsibilities, and workstations to his/her staff. Develop, observe and evaluate staff and work procedures to ensure quality standards and service are met Presents overtime needs to Housekeeping Director for final approval. Collaborates with the Housekeeping Director, to review the requirements of the day’s schedules, guest requirements, guest comments and other related details. Perform daily meetings with staff to review changes and/or revisions to programming based on itinerary, weather conditions, demographics, etc. Responds to guest concerns in a considerate, professional, and positive manner by showing empathy and listening actively. Takes ownership of guest concerns, by following-up and ensuring complaints are resolved to the guest’s satisfaction. Is aware of, and/or acquires the necessary knowledge to follow the ship’s standard operations, to aid guests and crewmembers with inquiries. Responsible to conduct ten stateroom inspections daily and one stateroom in each section during embarkation day to ensure that company standards are followed and maintained continuously. Responsible for attending meetings, training activities, courses and all other work-related activities as needed. Responsible for Sanitation Logs, SQM Logs. Achieving ratings/targets that are set by the company. Perform inventories of linen, amenities etc. once a month or as often as needed. Conduct /oversee on-the-job training with new hire SA and DKAT/SAT/ESAT/CCL on cross training. Responsible for cost containment through the proper use, handling and maintenance of records, reports, supplies and equipment. Creates and sends requisitions, views request estimates for product replacements, supplies, purchases, etc. and forwards to the Housekeeping Director for final approval. Conducts constant workstations/locker inspection to ensure items are correctly stored to minimize deterioration and waste. Mentors develop, motivate, discipline, and supply on-the-job training for staff to strengthen their current performance and preparation for future advancement. On a regular basis, meets with their staff, reviews the requirements of the day’s schedule, guest requirements and disseminates any other company related correspondence, notices, policies, procedures, training etc. Reviews schedule to estimate time requirements to ensure speed and efficiency. Meets with staff to review guest comments to implement revisions and improvements. KPI’s assigned to position/department. Monitors and manages the various assigned workstation functions. Monitors the assignment of duties and responsibilities to staff. Observes and evaluates staff and work procedures to ensure quality standards and service are met. Makes recommendations about personnel actions such as new hire requests and discharges, to ensure adequate and continuous staffing. Inspect workstations, work areas, equipment, etc. to ensure efficient service and conformance to standards. All duties and responsibilities are to be performed in accordance with the Company's Safety, Quality and Environmental standards. In accordance with the Company's Service and Etiquette Philosophy program (WAYS), each employee shall always conduct oneself in a professional and courteous manner. This consists of physical and verbal interactions with guests or fellow shipboard employees, in the presence of guests or in crewmember areas. Qualifications: One to two years housekeeping supervisory experience in an upscale hotel, resort, or cruise line (shipboard experience preferred). Minimum one to two years previous cleaning experience, preferably in an upscale hotel, resort, or cruise line (shipboard experience preferred) Knowledge of proper cleaning techniques, requirements and use of equipment. Knowledge of proper chemical handling. Ability to use customer service skills by exercising authority and discretion to satisfy guests in a manner consistent with Pillars of Safety, Service and Style Standards. Exceptional management skills in a multicultural and dynamic environment. Exceptional communication, problem solving, decision making and interpersonal skills. Superior customer service, teambuilding, and conflict resolution skills. Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques. Strong planning, coaching, organizing, staffing, controlling, and evaluating skills. Ability to work positively and cooperatively in a diverse team environment to meet overall established timeframes for the entire housekeeping operation. Ability to communicate diplomatically with department heads, coworkers, and other shipboard crewmembers to resolve problems and negotiate resolutions. Knowledge of policies and practices involved in the human resources function. Ability to manage the international staff in a positive and productive manner by motivating, developing, and managing employees as they work. Ability to use and administer the disciplinary action process through coaching and counseling to improve performance or terminate employment. Working knowledge of computers, Internet access, and the ability to navigate within a variety of software packages such as Excel, Word, or related programs. Completion of high school or basic education equivalency needed.

Company Description At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints. As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare’s hardest challenges and advance what is possible. Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere—we strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves. Passionate people who want to make a difference drive our culture—our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real-world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential. Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let’s advance the world of minimally invasive care. Job Description Primary Function of Position: The Commercial Excellence Director is a senior leadership role and member of the regional Leadership Team, responsible for driving rigor and standardization across core sales processes to improve execution and sustain growth. The role elevates sales and capital discipline by embedding best practices, strengthening capabilities, and closing critical gaps, while enabling frontline leaders and influencing cross-functional stakeholders to translate strategy into consistent field execution. Roles and Responsibilities: Drive commercial rigor and standardization of core sales processes (pipeline management, account targeting, capital and clinical sales pathways, sustainable procedure growth) to improve execution consistency Elevate sales fundamentals across all sales roles (clinical and capital) by teaching and embedding best practices. Teach and measure region wide competency and efficiency by role to ensure fundamental sales skills are scaled across the region. Strengthen capital sales discipline by improving qualification of opportunities, contracting readiness, negotiation strategies, and executive-level communication in customer interactions. Identify and prioritize key commercial capability gaps , deploy plans to address and engaging targeted interventions (training, coaching, field enablement) towards measurable business impact. Increase frontline leadership effectiveness by enabling Directors to reinforce process discipline, coach teams in the field, and sustain high-performance behaviors. Influence cross-functional and clinical stakeholders to expand capital opportunities, strengthen clinical engagement, and develop reference centers Translate regional strategy into capital and clinical tactics, ensuring that overarching intent is followed by clear guidelines that are adopted by the field. Qualifications Required Knowledge, Skills, and Experience: Demonstrated ability to maximize sales teams in the marketplace Minimum 7 years’ experience of well-rounded sales management experiences in positions of increasing responsibility, with a focus on rapidly developing new markets and teams. Demonstrated ability to execute, teach and transfer skills for capital, clinical and sales processes. Translating clinical, economic and strategic value propositions into useful formats for various customer segments/stakeholders, departments and sales teams Combined capital and clinical sales experience Demonstrated collaboration and results through multiple departments and organizational levels Developed and executed surgeon and executive KOL and Society strategies based on identified value Developed and executed programs designed to drive both a capital and procedural / product level sale across customer segments/stakeholders Developed and executed market education programs that were implemented through hospitals to targeting patients, physicians and surgeons Demonstrated ability to develop the pathway to achieve through an organization, project manage through execution and measure ultimate results Understanding of, or ability to quickly evaluate, local market demands and pricing requirements to provide insights to up-stream marketing Fluent in English Ability to travel up to 75% with the potential of international. Additional Information Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws. We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws. U.S. Export Controls Disclaimer: In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees who are nationals from countries currently on embargo or sanctions status. Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6 months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process). For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes. This position may be filled at a different job level than listed here depending on business need and/or on the selected candidate’s experience, knowledge and skills. Compensation will be based primarily on the job level at which the role is filled and the candidate’s qualifications, consistent with applicable law. Shift: Day

¡Únete al equipo de SII Group Spain y ayúdanos a impulsar la transformación digital e innovación! Queremos incorporar a nuestro equipo un/a Administrativo/a CAE (PRL) para uno de nuestros proyectos de referencia dentro del sector seguridad digital. Si estás buscando nuevas oportunidades donde crecer profesionalmente, no dudes en aplicar a a esta oferta Conocimientos, habilidades y experiencia requeridas: ¿Qué buscamos? Al menos 2 años de experiencia en un puesto administrativo. Experiencia demostrable en gestión de plataformas CAE. Nivel de inglés B2/C1 o superior, tanto oral como escrito. Persona organizada, resolutiva, proactiva y con atención al detalle. Conocimientos en Prevención de Riesgos Laborales (PRL). ¿Cuáles serán tus funciones? Gestión y seguimiento de documentación en plataformas CAE. Coordinación documental con clientes, proveedores y empresas colaboradoras. Control y validación de la documentación de trabajadores, empresas y maquinaria. Atención telefónica y por correo electrónico en español e inglés. Gestión administrativa general, archivo y actualización de bases de datos. Elaboración de informes y soporte administrativo a diferentes departamentos. Resolución de incidencias relacionadas con la documentación y los procesos administrativos. ¿Quiénes somos? En SII Group, con más de 16.000 profesionales en 20 países, ofrecemos servicios de IT, Ingeniería y Consultoría que impulsan la transformación digital en múltiples industrias. Nos guiamos por los pilares estratégicos: Growth, People & ESG, manteniendo una cultura de confianza y excelencia reconocida por nuestro equipo con la certificación Great Place to Work. Let’s Tech Together Let’s Tech Together es nuestra promesa y filosofía. Nos atrevemos a innovar, a tomar la iniciativa y a construir un futuro tecnológico juntos. Valoramos la autonomía, la experimentación y la inclusión, creando un entorno donde cada idea cuenta y donde cada miembro del equipo puede crecer profesional y personalmente ¿Qué te ofrecemos? 24 días de vacaciones para que desconectes: ️ Disfruta de un merecido descanso con 24 días hábiles de vacaciones, para que disfrutes de tiempo de calidad! Contrato indefinido: Contrato indefinido, brindándote seguridad y confianza en tu futuro profesional. Jornada intensiva todos los viernes y el mes de agosto: ️ ¡Dale la bienvenida al fin de semana antes! Disfruta de jornadas intensivas los viernes y durante todo el mes de agosto para optimizar tu tiempo libre y equilibrar tu vida laboral." Retribución flexible: Te ofrecemos una retribución a la carta pudiendo elegir diferentes productos tales como seguro de salud, tickets de comida, transporte, guardería, plataformas de bienestar (WellHub), etc.. Metodología SmartWorking: Nos adaptamos a tu estilo de vida con nuestra metodología SmartWorking, que fomenta la flexibilidad y el teletrabajo, permitiéndote alcanzar un equilibrio entre tu carrera y tus compromisos personales. Oficinas Wellbeing: ☕ En nuestra sede de la Agencia West, contamos con instalaciones de bienestar de las que podrás disfrutar: gimnasio equipado, pista de pádel, rocódromo, clases individuales… Además, disponemos de Coffee Corner con café de especialidad para que puedas relajarte y disfrutar de tu pausa. IT&Engineering Academy: Sigue creciendo con nosotros a través de nuestra IT&Engineering Academy, el campus de formación que SII Group Spain pone a tu disposición para que puedas seguir desarrollando nuevas competencias (Hard y Soft Skills), impulsando tu crecimiento profesional y personal. Además contamos con licencias de Coursera, formación AdHoc e idiomas. Oportunidad de aprender de grandes profesionales: Aprovecha la oportunidad de aprender de los mejores. Nuestros programas de coaching y mentoring te brindan la guía y el apoyo necesarios para alcanzar tu máximo potencial. Tenemos Convenios con distintas Asociaciones y Colegios de Ingenieros, brindándote la posibilidad de acceder a formaciones y normativa específica. Proyección de futuro y estabilidad: Diseña tu propio camino hacia el éxito con nuestro plan de carrera personalizado, que te ofrece proyección de futuro y estabilidad a largo plazo en un ambiente de trabajo colaborativo y motivador. Movilidad geográfica: Explora nuevas oportunidades y experiencias internacionales con nuestra opción de movilidad geográfica, permitiéndote expandir tus horizontes tanto profesional como personalmente. Eventos de empresa y networking: Forma parte de una comunidad cercana y vibrante. Desde after-works hasta cenas y eventos exclusivos, te ofrecemos la oportunidad de conectar y disfrutar del mejor ambiente laboral. Únete a nuestras fiestas trimestrales. Programa de referenciados: Deseamos atraer a los profesionales más destacados y, para lograrlo, te incentivamos a que nos refieras a aquellos talentos excepcionales que conozcas. Plan de rebranding: Forma parte de nuestros embajadores de marca en redes sociales, contribuyendo a la estrategia de rebranding de la empresa, así como optando a distintos premios. Great Place to Work: Únete a un equipo donde se valora tu bienestar y se promueve un ambiente inclusivo y positivo. ¡Somos un Great Place to Work reconocido por nuestro excepcional clima laboral! ¿Cómo será el proceso de selección? • En la primera fase se llevará a cabo una llamada telefónica con el reclutador, en la segunda una entrevista con el responsable de Talent y/o Operaciones, junto a una prueba técnica y, por último, se valorará la prueba conjuntamente con el responsable del departamento en cuestión. En SII Group Spain, garantizamos igualdad de oportunidades para todos los candidatos, sin importar su raza, género, religión o condición sexual. Valoramos la diversidad y creemos en un entorno laboral inclusivo para cada miembro de nuestra comunidad. Trabajamos juntos para construir una organización que respeta y valora las diferencias, asegurando un espacio en el que todos puedan prosperar y contribuir al éxito colectivo.to en cuestión.

KEY RESPONSIBILITIES • Directs, coaches, supports, supervises, and evaluates (with the Sous Chef) all direct reports. • Must have excellent food knowledge and a full understanding of culinary terms. • Must be able to read, understand, follow, and prepare company recipes by maintaining the quality and consistency in taste according to the instructions provided by the corporate office. • Must be proficient in completing tasks, work efficiently and productively. • Must be able to work in any section of a kitchen. • Coordinate and supervise all team members assigned to their section, assign and delegate tasks accordingly. • Undertake recipe reviews daily. Maintain recipe folders in immaculate condition. • Responsible for follow-through on any request within the area of responsibility received from the direct supervisor or manager on duty; this may include show plates, food samples and random food tastings. • Control production levels and recommend ideas for improvements and better cost controlling. • Prepare daily electronic food requisitions needed for his section production and countercheck deliveries for its accuracy; Report any discrepancies to his immediate supervisor. • Must be able to oversee any main section (Sauce, Entremetier, Fish, Roast, Outlet CDP, Tournant and Cold Kitchen) and its entire food production. • Maintain and ensure that Public Health are followed according to company standards and expectation (referring to US, Anvisa, Shipsan, Canadian, Australian etc.) and always followed within his section. • Ensures that the HACCP program is carried out correctly. • Maintains their assigned area in preparation for announced or unannounced United States Public Health type inspection either done by the Food & Beverage Director or the actual inspectors. • Reports for duty at assigned times, follows their supervisor’s instructions, and ensures that personal appearance, uniform, and personal hygiene are in accordance with the company’s rules and regulations. QUALIFICATION • A minimum of 5 years in an upscale hotel, resort, cruise ship or convention banqueting service and at least 2 years as Chef Tournant. • Very strong management skills in a multicultural and dynamic environment. • Very strong communication, problem solving, decision making, and interpersonal skills. • Superior customer service, teambuilding, and conflict resolution skills. • Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques. • Strong planning, coaching, organizing, staffing, controlling, and evaluating skills. • Intermediate computer software skills required. • Possess a good understanding of basic accounting principles such as numbering flow, “Debits/Credits”, adjusting entries and corrections. • Ability to write reports and business correspondence and to establish a good rapport with the ship’s Senior Officers and the corporate office. #SpainJobs #ChefSpain #CulinarySpain #SpainHospitality #WorkAbroadSpain #SpanishChef #HospitalitySpain #NowHiringSpain #CarreraEspaña #SpainCareers #CocinaEspañola #ChefJobsSpain #SpainOverseasJobs #HospitalityJobsSpain #SpanishHospitality #TrabajoEspaña #SpanishTalent #CulinaryProfessionalsSpain #ChefCareerSpain #EspañaJobOpportunity

The Assistant Front Desk Manager supervises a front desk team that excels in delivering industry leading service to our guests. Responsible for motivating, coaching, training, evaluating and tracking development on an individual and team level. Plays a key role in leading a team of empowered individuals who will strive to deliver focused and extraordinary customer service in accordance with Guest Services Vision and Mission Statement. Takes ownership and accountability to proactively address guest feedback and provide effective guest resolution. Maintain a detailed knowledge of all key performance indicators, guest ratings and comments to establish a culture throughout the Guest Services team for complete ownership of the guest experience. Ensure that the Guest Services team is empowered to achieve these goals and establish a reputation for prompt and industry leading service. The Assistant Front Desk Manager will coach and mentor the Guest Services team, emphasizing empowerment and focusing on a desire to find permanent solutions to guest feedback. Primarily focused on being visible at the desk to provide all services of the Guest Services desk including but not limited to lost luggage, cash services, safety deposit box service, lost and found, printing, issuing guest Sea Pass cards, and broadcasting ship announcements. Leads by example in displaying exceptional customer service by being readily available to always assist the Guest Services Team. Qualifications: Minimum one year front of house supervisory experience in a hotel, cruise line or hospitality industry related field preferred. · Ability to effectively deal with internal and external guests, some of whom will require high levels of discretion, patience, tact and diplomacy. · Knowledge of principles and processes for providing exemplary customer and personal service including needs assessment, problem resolution and achievement of quality service standards. Ability to communicate diplomatically with managers, shipboard and shore-side employees to resolve problems and negotiate amicable resolution to challenging issues. · Flexibility to manage, focus, direct and encourage a positive, dynamic, diverse guest services operation by navigating through a changing work environment. Should be able to utilize and administer the progressive disciplinary action process through coaching and counseling to improve performance where possible. · Ability to work positively and cooperatively in a diverse team environment to meet overall established timeframes for the Guest Services division operation. · Should harbor a flexible outlook towards placement throughout the fleet, considering changing fleet-wide operational business needs. · Working knowledge of computers, internet access, and the ability to navigate within a variety of software packages such as Microsoft Office. · Demonstrates a working knowledge to operate all office equipment. · Completion of high school, basic or vocational education equivalency preferred. · Working knowledge of US cash handling procedures and foreign exchange required. Essential Duties and Responsibilities : Assists the Front Desk Manager in overseeing and planning a balanced front desk schedule per voyage, taking into consideration proper coverage during the peak times and slow port afternoons. Ensures proper manning of the front desk during all meetings. Facilitates exceptional front desk service by effectively utilizing experienced team members and new hires in the schedule while considering appropriate language coverage. Develops new ways to enhance and enrich the Guest interaction and service, either one on one or over the telephone with Guest Services. Maximizes solutions and minimizes concerns to root causes of Guest issues. Enhances department and company reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments. Assigns duties and responsibilities to team members. Observes and evaluates team members to ensure high quality standards are met. Utilizes all performance management tools (opportunity logs, action plans, appraisals, progressive discipline) effectively to drive accountability and enhances career development opportunities.

Opportunity: Technical Product Director Liability Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passionate community. Feel empowered to learn and grow while being valued for who you are. At Intact Insurance, we commit to supporting you in reaching your goals with tools, opportunities, and flexibility. It’s our promise to you. Who we are At Intact Insurance, we are experts at what we do in protecting what makes businesses unique. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups. Across Europe, our footprint includes offices in France, Spain, Belgium and the Netherlands, supported by a dedicated team of around 300 professionals. The opportunity This role is responsible for integration of the Intact Insurance Europe business as it relates to technical underwriting matters within the respective line of business. The function involves influencing the business and supporting portfolio outperformance through technical leadership and strong governance. The ideal candidate will have strong leadership skills, be innovative and agile and have extensive knowledge of Specialty insurance with deep technical expertise in the Liability business, including Financial Lines and Cyber. You will have a track record of influencing and driving the sustainable outperformance of the business by providing technical underwriting guidance and support, evaluating, and analysing data and business trends to guide tactical and strategic decisions Some of the responsibilities include but are not limited to: • Work collaboratively with the business to ensure sound and successful execution of the respective business strategy. • Demonstrate strong Product management oversight by ensuring adequate execution of underwriting governance frameworks and controls. Work collaboratively with Pricing & Portfolio Management teams to ensure KPIs are effective and executed by the Business at all times. • Ensure Technical Excellence standards (incl. Underwriting capabilities and Licences, Pricing, Wording, Reinsurance, Risk Management, Exposures Accumulation) are met by the business. • Guide and influence the development of initiatives and respond to the challenges paused by operational efficiency, product development and data quality. • Provide coaching, performance feedback and facilitate continuous technical learning and development to Liability Directors and Underwriting Leaders responsible for the Liability business. • Contribute to the strategic planning process for Intact Insurance team through the provision of portfolio actions and product improvements, advice and recommendations to enhance the Liability business performance. • Act as a subject matter expert in key strategic initiatives and a thought leader in SL Liability internal technical forums. • Provide updates and reports to the CUO on all the Liability portfolio performance and critical operational items. • Support Underwriting governance initiatives and actions including implementation of technical audits and review of key controls. • Be an ambassador for change: apply and promote best practice in terms of change management. • Support Intact Insurance CUO in creating a continuous culture of deep expertise and strong underwriting discipline within the business. • Establishing and maintaining effective relationships with Brokers, Clients and key internal stakeholders with, Operations, Underwriting, Claims and others. • Handling the routine flow of requests for information: responding or re-directing and prioritizing items accordingly. • Communicating and liaising with internal finance colleagues and others (Underwriting, Operations, Claims,..) in order to check accuracy, give or obtain further information and/or resolve queries. • Contributing to projects and initiatives as required. The expertise you bring • 15+ years’ experience in commercial or specialty insurance. • 5+ years in Management or Technical leadership in the Liability business. • Master University degree or above. • Strategic thinker with the ability to focus on attention to detail. • Demonstrated leadership skills with the ability to influence senior stakeholders, motivate operational teams and drive change. • Proven track record of setting clear objectives and monitoring progress of multiple projects against deadlines. • Ability to address complex problems and take calculated risks to make critical decisions in time sensitive situations. • Effective communication skills to develop and foster business relationships with all levels of the organization and influence others outside of his/her direct control. • Comfortable working with sense of urgency and can adapt due the unexpected or unpredictable events. • Executive / Portfolio license holder in Liability. Why choose Intact We live our Values: We are committed to acting with the highest of ethical standards through our five core values: integrity, respect, customer driven, excellence and social responsibility. Our commitment to Diversity : Founded in our values, we see diversity as a strength and aspire to create an environment where everyone can be themselves, grow and succeed. Together, we will stand up for what’s right to build an inclusive society. Manage your Time : What you accomplish matters more than hours in the office. We are committed to creating a positive and supportive environment in which you perform your best. Our Time-Off and Flexible Work Arrangement options help foster a healthy work-life balance. Our promise to you Our Values are foundational to our success at Intact. You’ll make a difference every day when you live our Values, do your best work, are open to change, and invest in yourself. In return, we promise you support, opportunities and performance-led financial rewards in a flexible work environment where you can: • Shape the future: Help us lead an insurance transformation to better protect people, businesses and society. • Win as a team: Collaborate with inspiring people to do your best work every day and together, stand up for what is right. • Grow with us : Refresh and reinvent your skills, learn from our diverse teams, lift others up, and grow. About Intact As part of Intact Financial Corporation (IFC) – Canada’s largest Property & Casualty insurer, with nearly CAD$24 billion in annual direct premiums and a global team of 31,000 employees – we bring global strength, deep expertise, and a strong focus on customers. Intact Insurance Europe is part of IFC’s Global Specialty Lines business (GSL) which represents 3,500 professionals dedicated to more than 20 niche segments. GSL operates across North America, the UK, and Europe, and benefits from a strong international network covering over 150 territories – with clear profitable growth ambitions to reach $10 billion in operating DPW by 2030, performing at a sub-90 operating combined ratio. We’re specialists who go the extra mile, offering expert solutions, treating claims as a promise, and helping businesses manage risk and move forward. 4 out of 5 brokers recognize us as a trusted partner, valuing our specialized expertise, simplified multinational programs, local market knowledge, and reliable claims handling. Intact Insurance (Europe) S.A. is committed to ensuring that your privacy is protected, as the data controller, we take the necessary measures to ensure the security and confidentiality of the personal information it holds or processes in compliance with the General Data Protection Regulation (EU) of 27 April 2016 ("GDPR") and the Ley Orgánica 3/2018, de 5 de diciembre, de Protección de Datos Personales y garantía de los derechos digitales. The data you provide will be processed as part of our candidate selection process. The legal basis for this processing is our legitimate interest in considering your application. Unless you object, your CV will be kept for two years after our last contact with you. We may kept your data for the duration of the employment contract in the event of recruitment. Once your employment has ceased, your personal data will be only retained for as long as is necessary to satisfy any legal, accounting or reporting obligations. Intact Group companies and third-party partners may be recipients of your personal data when required. Sometimes your personal information may be sent to other parties outside of the European Economic Area (EEA) in connection with the purposes set out above. We will take all reasonable steps to ensure that your personal information is treated securely and in compliance with data protection regulations. In accordance with data protection laws, you have the right to access and obtain a copy of the data concerning you, object to the processing, have it rectified or deleted. All you have to do is write to the Intact Insurance (Europe) Data Protection Officer to the following address Intact Insurance (Europe) S.A. Edif. Torre Europa, Pº de la Castellana, 95 – Planta 19 28046 Madrid (SPAIN) or send an email to the following address dp@intactinsurance.eu. We will ask you to confirm your identity if we need to, we have one month from receiving your request to tell you what action we have taken.

Fortil is an international engineering and technology consulting group built on an independent model and bringing together more than 2,500 employees. With 30 offices across 14 countries, Fortil fosters entrepreneurial freedom and the development of individual potential. JOB DESCRIPTION The role involves taking end‑to‑end responsibility for developing, validating, and maintaining manufacturing test benches dedicated to the testing of electronic boards and assemblies. The position is embedded in the production and engineering teams and contributes from the earliest specification phases all the way to industrial deployment. Key responsibilities include: • Test bench development — Develop production‑ready test benches, including programming, functional testing, JTAG testing, and automated sequences., • Technical documentation ownership — Act as owner of all related documents (specification, validation, maintenance) and ensure their continuous update., • Debugging tools creation — Develop and propose debugging tools to support production troubleshooting and efficiency., • Test coverage analysis — Own the Article/Bundle/Payload test coverage analysis and ensure completeness and relevance., • Test strategy definition — Propose a test strategy adapted to each project in collaboration with OPL, TL, and the Test Center., • Work instructions preparation — Prepare clear and robust work instructions for production operators., • Production support — Provide technical support to production teams when expertise is required., • Participation in gates — Participate in board and system gates throughout the product lifecycle., • Continuous improvement — Contribute to continuous improvement initiatives with a strong Root Cause Analysis orientation., • Operational improvement team — Be part of improvement teams dedicated to operations optimization. Profile requirements: You hold a Master’s degree in science or engineering and have strong experience in manufacturing test engineering applied to electronic boards and industrial environments. You master: • Test automation and automated test development, • Industrial software engineering (machine programming, production tools), • Computer skills required for scripting, automation, and debugging, • Production test methods including functional, programming, and JTAG testing, • Continuous improvement practices and RCA methodologies, • Cross‑functional collaboration with production, methods, and engineering teams, • Fluent in English and in Spanish WHY JOIN US At Fortil, we set up tangible initiatives to support your growth and provide a stimulating work environment: • Coaching and support for skills development, • Technical projects with high added value in demanding sectors (industry, defense, transportation), • The opportunity to evolve into senior engineering or software architecture roles, • A collaborative and international environment, • A policy dedicated to work-life balance Fortil is committed to equal opportunities. All our roles are open to people with disabilities, without discrimination on the basis of gender, origin, or sexual orientation.

Fortil is an international engineering and technology consulting group built on an independent model and bringing together more than 2,500 employees. With 30 offices across 14 countries, Fortil fosters entrepreneurial freedom and the development of individual potential. Descubra si esta oportunidad es adecuada para usted leyendo toda la información que sigue a continuación. JOB DESCRIPTION The role involves taking end‑to‑end responsibility for developing, validating, and maintaining manufacturing test benches dedicated to the testing of electronic boards and assemblies. The position is embedded in the production and engineering teams and contributes from the earliest specification phases all the way to industrial deployment. Key responsibilities include: • Test bench development — Develop production‑ready test benches, including programming, functional testing, JTAG testing, and automated sequences., • Technical documentation ownership — Act as owner of all related documents (specification, validation, maintenance) and ensure their continuous update., • Debugging tools creation — Develop and propose debugging tools to support production troubleshooting and efficiency., • Test coverage analysis — Own the Article/Bundle/Payload test coverage analysis and ensure completeness and relevance., • Test strategy definition — Propose a test strategy adapted to each project in collaboration with OPL, TL, and the Test Center., • Work instructions preparation — Prepare clear and robust work instructions for production operators., • Production support — Provide technical support to production teams when expertise is required., • Participation in gates — Participate in board and system gates throughout the product lifecycle., • Continuous improvement — Contribute to continuous improvement initiatives with a strong Root Cause Analysis orientation., • Operational improvement team — Be part of improvement teams dedicated to operations optimization. Profile requirements: You hold a Master’s degree in science or engineering and have strong experience in manufacturing test engineering applied to electronic boards and industrial environments. You master: • Test automation and automated test development, • Industrial software engineering (machine programming, production tools), • Computer skills required for scripting, automation, and debugging, • Production test methods including functional, programming, and JTAG testing, • Continuous improvement practices and RCA methodologies, • Cross‑functional collaboration with production, methods, and engineering teams, • Fluent in English and in Spanish WHY JOIN US At Fortil, we set up tangible initiatives to support your growth and provide a stimulating work environment: • Coaching and support for skills development, • Technical projects with high added value in demanding sectors (industry, defense, transportation), • The opportunity to evolve into senior engineering or software architecture roles, • A collaborative and international environment, • A policy dedicated to work-life balance Fortil is committed to equal opportunities. xcskxlj All our roles are open to people with disabilities, without discrimination on the basis of gender, origin, or sexual orientation.

AVATR, a premium intelligent electric vehicle brand, is seeking a CRM Specialist/Manager to join our Europe Overseas Business Development Team at our Madrid subsidiary. Together with the team, you will support AVATR’s expansion in the Spanish market across business development, sales, marketing, aftersales, and network operations. Los candidatos deben tomarse el tiempo de leer atentamente todos los elementos de este anuncio de empleo. Por favor, envíen su solicitud sin demora. What you will do: 1. Daily Operations Monitoring & KPI Management • Supervise daily operations of in-house or outsourced call center teams., • Track and report on core operational KPIs including:, • Call answer rate and abandonment rate., • Average speed of answer (ASA) and average handling time (AHT)., • Work order closure rate and first contact resolution (FCR)., • Customer satisfaction (CSAT) score., • Generate daily, weekly and monthly operational performance reports., • Identify operational bottlenecks and implement process improvements to meet requirements. 1. Service Quality Assurance & Standard Compliance • Conduct regular quality audits through call recording monitoring, customer follow-up calls and work order review., • Provide constructive feedback and coaching to customer service representatives on service attitude, communication skills and problem-solving techniques., • Analyze quality trends and identify training needs for the team., • Ensure all customer interactions comply with brand standards, company policies and local regulatory requirements., • Drive continuous improvement in service quality and customer experience. 1. Escalated Complaint Resolution & Crisis Management • Serve as the primary escalation point for complex customer complaints and emergency service incidents., • Coordinate cross-functional resources (technical, service, parts) to resolve escalated issues within 24 hours., • Conduct root cause analysis for high-impact customer complaints and implement preventive measures., • Maintain detailed records of escalated cases and track resolution progress until closure. 1. Knowledge Base Management & Information Synchronization • Collaborate with headquarters and regional technical, service and parts teams to develop and maintain the call center knowledge base., • Update and validate content including frequently asked questions (FAQs), troubleshooting guides, policy explanations, product information and service procedures., • Ensure all knowledge base content is accurate, up-to-date and easily accessible to customer service representatives. 1. Training & Performance Management • Design and deliver comprehensive onboarding training programs for new call center employees covering:, • Brand standards and service etiquette, • Product knowledge and vehicle features, • CRM system operation and work order management, • Customer service skills and complaint handling techniques, • Develop and implement ongoing training programs to enhance team capabilities., • Design and execute performance-based incentive schemes to motivate the team. What you will bring: • Bachelor's degree in Business Administration, Communications or related field., • Minimum 2-3 years of experience in call center operations, customer service or CRM management., • Proven experience in KPI monitoring and service quality management., • Proficiency in both English and Spanish., • Strong problem-solving skills and ability to handle high-pressure situations., • Experience with CRM systems (Salesforce, Dynamics or similar) and call center software. xcskxlj, • Advanced proficiency in MS Office (Excel, Word, PowerPoint).

About the Role We are looking for an experienced Manager – CX Training & Quality Assurance (AI) to lead the learning, development, and quality strategy for a global Customer Experience organization. This role combines training leadership, quality assurance, change management, AI-driven coaching, and people management. You will ensure customer-facing teams have the knowledge, skills, and tools to deliver an exceptional customer experience across digital and voice channels. You will lead a team responsible for training delivery and AI-powered quality assurance while partnering with Operations, Product, and Customer Experience leaders to continuously improve service quality, agent performance, and customer outcomes. This is an excellent opportunity for someone who enjoys building scalable learning programs, leveraging AI insights, and developing high-performing customer support teams. Responsibilities • Design, deliver, and continuously improve onboarding and ongoing training programs for global Customer Experience teams., • Lead a team of Trainers, Content Specialists, and Quality Analysts., • Manage an AI-powered Quality Assurance program that monitors customer interactions and identifies coaching opportunities., • Use QA insights and performance data to identify skill gaps and develop targeted training initiatives., • Develop annual and ongoing training plans that balance operational requirements with employee development., • Monitor training effectiveness through KPIs, quality scores, and operational performance metrics., • Partner with Operations Managers and Team Leaders to improve customer satisfaction, productivity, and service quality., • Produce regular reports and dashboards for senior leadership on training effectiveness, QA trends, and performance improvements., • Work with vendors and internal stakeholders to maximize the value of AI-enabled quality monitoring tools., • Drive continuous improvement across learning, coaching, and quality assurance processes. Requirements Essential • Experience managing Learning & Development, Training, or Quality Assurance functions within a Customer Experience or Contact Centre environment., • Experience leading small teams., • Strong background in coaching and developing customer-facing employees., • Experience using quality monitoring tools and performance metrics., • Strong analytical skills with the ability to translate data into coaching actions., • Excellent communication and stakeholder management skills., • Experience working in fast-paced, customer-centric organizations. Highly Preferred • Experience within Payments, FinTech, Banking, Financial Services, FX, or Digital Products., • Experience with AI-powered QA or conversation intelligence platforms (Observe.AI, Cresta, MaestroQA, CallMiner, NICE Enlighten, etc.)., • Experience supporting geographically distributed teams., • Experience managing training across multiple business units or regions. Ideal Candidate We're looking for someone who: • Enjoys coaching and developing people., • Has managed both Training and QA functions., • Is comfortable working with AI-enabled performance tools., • Can influence senior stakeholders through data and insights., • Thrives in global, fast-paced environments., • Enjoys improving customer experience through learning and operational excellence.

¡Únete al equipo de SII Group Spain y ayúdanos a impulsar la transformación digital e innovación! Queremos incorporar a nuestro equipo un/a IVVQ Manager Senior (V&V) – Sector Espacial para uno de nuestros proyectos de referencia dentro del sector seguridad digital. Si estás buscando nuevas oportunidades donde crecer profesionalmente, no dudes en aplicar a a esta oferta 🚀 Conocimientos, habilidades y experiencia requeridas: • Ingeniería Electrónica, Telecomunicaciones, Industrial o similar., • Experiencia previa como IVVQ Manager, AIV Manager, AIT Manager o posiciones equivalentes., • Conocimientos de integración y validación de sistemas hardware, software y firmware., • Experiencia en planificación y ejecución de campañas de pruebas., • Inglés fluido (C1/C2) Funciones principales: • Definir y coordinar la estrategia de Integración, Verificación, Validación y Cualificación (IVVQ)., • Gestionar planes de validación, planes de prueba y matrices de verificación y validación., • Coordinar actividades de integración de hardware, software y firmware., • Liderar campañas de validación e integración sobre equipos electrónicos complejos., • Supervisar la generación y revisión de procedimientos e informes de pruebas., • Participar en revisiones técnicas y hitos del proyecto (TRR, TRB, etc.)., • Actuar como interlocutor técnico en temas relacionados con IVVQ., • Colaborar con equipos multidisciplinares en un entorno altamente tecnológico. ¿Quiénes somos? En SII Group, con más de 16.000 profesionales en 20 países, ofrecemos servicios de IT, Ingeniería y Consultoría que impulsan la transformación digital en múltiples industrias. Nos guiamos por los pilares estratégicos: Growth, People & ESG, manteniendo una cultura de confianza y excelencia reconocida por nuestro equipo con la certificación Great Place to Work. Let’s Tech Together Let’s Tech Together es nuestra promesa y filosofía. Nos atrevemos a innovar, a tomar la iniciativa y a construir un futuro tecnológico juntos. Valoramos la autonomía, la experimentación y la inclusión, creando un entorno donde cada idea cuenta y donde cada miembro del equipo puede crecer profesional y personalmente ¿Qué te ofrecemos? 24 días de vacaciones para que desconectes: 🏖️ Disfruta de un merecido descanso con 24 días hábiles de vacaciones, para que disfrutes de tiempo de calidad! Contrato indefinido: 📄 Contrato indefinido, brindándote seguridad y confianza en tu futuro profesional. Jornada intensiva todos los viernes y el mes de agosto: 🗓️ ¡Dale la bienvenida al fin de semana antes! Disfruta de jornadas intensivas los viernes y durante todo el mes de agosto para optimizar tu tiempo libre y equilibrar tu vida laboral." Retribución flexible: 💼 Te ofrecemos una retribución a la carta pudiendo elegir diferentes productos tales como seguro de salud, tickets de comida, transporte, guardería, plataformas de bienestar (WellHub), etc.. Metodología SmartWorking: 🌐 Nos adaptamos a tu estilo de vida con nuestra metodología SmartWorking, que fomenta la flexibilidad y el teletrabajo, permitiéndote alcanzar un equilibrio entre tu carrera y tus compromisos personales. Oficinas Wellbeing: 🎾☕ En nuestra sede de la Agencia West, contamos con instalaciones de bienestar de las que podrás disfrutar: gimnasio equipado, pista de pádel, rocódromo, clases individuales… Además, disponemos de Coffee Corner con café de especialidad para que puedas relajarte y disfrutar de tu pausa. IT&Engineering Academy: 🎓 Sigue creciendo con nosotros a través de nuestra IT&Engineering Academy, el campus de formación que SII Group Spain pone a tu disposición para que puedas seguir desarrollando nuevas competencias (Hard y Soft Skills), impulsando tu crecimiento profesional y personal. Además contamos con licencias de Coursera, formación AdHoc e idiomas. 📚 Oportunidad de aprender de grandes profesionales: 👨 🏫 Aprovecha la oportunidad de aprender de los mejores. Nuestros programas de coaching y mentoring te brindan la guía y el apoyo necesarios para alcanzar tu máximo potencial. Tenemos Convenios con distintas Asociaciones y Colegios de Ingenieros, brindándote la posibilidad de acceder a formaciones y normativa específica. 📝 Proyección de futuro y estabilidad: 🚀 Diseña tu propio camino hacia el éxito con nuestro plan de carrera personalizado, que te ofrece proyección de futuro y estabilidad a largo plazo en un ambiente de trabajo colaborativo y motivador. Movilidad geográfica: 🌍 Explora nuevas oportunidades y experiencias internacionales con nuestra opción de movilidad geográfica, permitiéndote expandir tus horizontes tanto profesional como personalmente. Eventos de empresa y networking: 🤝 Forma parte de una comunidad cercana y vibrante. Desde after-works hasta cenas y eventos exclusivos, te ofrecemos la oportunidad de conectar y disfrutar del mejor ambiente laboral. Únete a nuestras fiestas trimestrales. 🎉 Programa de referenciados: 📣 Deseamos atraer a los profesionales más destacados y, para lograrlo, te incentivamos a que nos refieras a aquellos talentos excepcionales que conozcas. Plan de rebranding: 🔄 Forma parte de nuestros embajadores de marca en redes sociales, contribuyendo a la estrategia de rebranding de la empresa, así como optando a distintos premios. Great Place to Work: 😊 Únete a un equipo donde se valora tu bienestar y se promueve un ambiente inclusivo y positivo. ¡Somos un Great Place to Work reconocido por nuestro excepcional clima laboral! ¿Cómo será el proceso de selección? • En la primera fase se llevará a cabo una llamada telefónica con el reclutador, en la segunda una entrevista con el responsable de Talent y/o Operaciones, junto a una prueba técnica y, por último, se valorará la prueba conjuntamente con el responsable del departamento en cuestión. En SII Group Spain, garantizamos igualdad de oportunidades para todos los candidatos, sin importar su raza, género, religión o condición sexual. Valoramos la diversidad y creemos en un entorno laboral inclusivo para cada miembro de nuestra comunidad. Trabajamos juntos para construir una organización que respeta y valora las diferencias, asegurando un espacio en el que todos puedan prosperar y contribuir al éxito colectivo.to en cuestión.

POSITION SUMMARY: 1. Housekeeping Manager owns the guests experience related to cleanliness and visual impressions onboard, offering a seamless execution of premium service that is both exceptional and memorable., 2. Housekeeping Manager must possess outstanding hospitality, communication, and organizational skills in addition to effective decision-making abilities., 3. This individual will take full ownership and accountability for the maintenance and cleanness and will also ensure the flawless delivery of all services to the highest level of expectation., 4. He/she excels at establishing and maintaining a positive working environment and manages to performance expectations through open and frequent communication., 5. He/she demonstrates excellent training, leadership development and recognition skills with both supervisors and crew members, and always maintains a strong floor presence, ensuring team members deliver exceptional customer service to guests through flawless and consistent execution of their responsibilities., 6. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Employees may be required to perform any other job related duties assigned by their supervisor or management., 7. All duties and responsibilities are to be performed in accordance with the Company's Safety, Quality and Environmental standards and Royal Caribbean International’s brand standards, SQM standards, USPH guidelines., 8. In accordance with Royal Caribbean International’s Royal Way, each Employee always conducts himself in a professional and courteous manner. This consists of physical and verbal interactions with guests or fellow Employees and/or in the presence of guest and employee. Qualifications: 1. Two to three years progressive Housekeeping managerial experience, preferably in an upscale hotel, resort, or cruise ship. (Shipboard experience preferred)., 2. Preferred bachelor’s degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent., 3. Extensive knowledge of proper cleaning techniques, chemical handling and safety related procedures, requirements and use of equipment, personal protective equipment and job safety analysis related to proper handling chemicals, lifting, pushing, and pulling heavy equipment, garbage removal., 4. Knowledgeable about talent assessment techniques, quality service standards and guest satisfaction, development of crew / management, leadership skills and coaching abilities for front line employees and junior management, increased ability to solve issues., 5. Knowledge of policies and practices involved in the human resources function., 6. Working knowledge of computers, Internet access, and the ability to navigate within a variety of software packages such as Excel, Word, or related Company programs (SQM, OCIMS, Fidelio, LGA, Medallia, Kronos etc.), 7. Working knowledge of financial aspects, budgeting, and cost containment, planning and future orders, inventories, and C&R., 8. Demonstrates strong results oriented management style with proven successes., 9. Must focus on operational goals where training, leadership development and recognizing overall team performance is paramount., 10. Specific knowledge of principles and processes for providing exceptional customer and personal service including needs assessment, problem resolution, demonstrated strong attention to detail and achievement of quality service standards., 11. Must be able to utilize and administer the progressive disciplinary action process through coaching and counseling to improve performance where possible., 12. Ability to communicate diplomatically with managers, shipboard and shore-side employees to resolve problems and negotiate amicable resolution to challenges., 13. Flexibility to manage, direct and encourage a positive, dynamic, diverse Housekeeping operation by navigating through a changing work environment., 14. Pass Omnia Assessment for Behavior and Cognitive Language Requirements • Good knowledge of the English language is required. Ability to speak additional languages such as Spanish, preferred.

Very strong management skills in a multicultural and dynamic environment Very strong communication, problem solving, decision making, and interpersonal skills Superior customer service, teambuilding and conflict resolution skills * Strong planning, coaching, organizing, staffing, controlling, an

AVATR, a premium intelligent electric vehicle brand, is seeking a CRM Specialist/Manager to join our Europe Overseas Business Development Team at our Madrid subsidiary. Together with the team, you will support AVATR's expansion in the Spanish market across business development, sales, marketing, aftersales, and network operations. Los candidatos deben tomarse el tiempo de leer atentamente todos los elementos de este anuncio de empleo. Por favor, envíen su solicitud sin demora. What you will do: 1. Daily Operations Monitoring & KPI Management • Supervise daily operations of in-house or outsourced call center teams., • Track and report on core operational KPIs including:, • Call answer rate and abandonment rate., • Average speed of answer (ASA) and average handling time (AHT)., • Work order closure rate and first contact resolution (FCR)., • Customer satisfaction (CSAT) score., • Generate daily, weekly and monthly operational performance reports., • Identify operational bottlenecks and implement process improvements to meet requirements. 1. Service Quality Assurance & Standard Compliance • Conduct regular quality audits through call recording monitoring, customer follow-up calls and work order review., • Provide constructive feedback and coaching to customer service representatives on service attitude, communication skills and problem-solving techniques., • Analyze quality trends and identify training needs for the team., • Ensure all customer interactions comply with brand standards, company policies and local regulatory requirements., • Drive continuous improvement in service quality and customer experience. 1. Escalated Complaint Resolution & Crisis Management • Serve as the primary escalation point for complex customer complaints and emergency service incidents., • Coordinate cross-functional resources (technical, service, parts) to resolve escalated issues within 24 hours., • Conduct root cause analysis for high-impact customer complaints and implement preventive measures., • Maintain detailed records of escalated cases and track resolution progress until closure. 1. Knowledge Base Management & Information Synchronization • Collaborate with headquarters and regional technical, service and parts teams to develop and maintain the call center knowledge base., • Update and validate content including frequently asked questions (FAQs), troubleshooting guides, policy explanations, product information and service procedures., • Ensure all knowledge base content is accurate, up-to-date and easily accessible to customer service representatives. 1. Training & Performance Management • Design and deliver comprehensive onboarding training programs for new call center employees covering:, • Brand standards and service etiquette, • Product knowledge and vehicle features, • CRM system operation and work order management, • Customer service skills and complaint handling techniques, • Develop and implement ongoing training programs to enhance team capabilities., • Design and execute performance-based incentive schemes to motivate the team. What you will bring: • Bachelor's degree in Business Administration, Communications or related field., • Minimum 2-3 years of experience in call center operations, customer service or CRM management., • Proven experience in KPI monitoring and service quality management., • Proficiency in both English and Spanish., • Strong problem-solving skills and ability to handle high-pressure situations., • Experience with CRM systems (Salesforce, Dynamics or similar) and call center software. xqysrnh, • Advanced proficiency in MS Office (Excel, Word, PowerPoint).

As a Supervisor, you're a key part of our store leadership — coaching teammates, supporting daily operations, and driving results. Your Impact We count on our Store Supervisors to: Analyze daily sales trends to make real‑time strategic business decisions Analyze merchandise reports and direc

Shape the future of logistics with us! ¿Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specialist to strengthen our EMEA-team. As the primary point of contact for customers in the EMEA-region, you’ll play a key part in delivering a smooth and positive customer experience — from onboarding and order‑to‑invoice coordination to reliable day‑to‑day support. You’ll collaborate closely with internal departments, helping to solve customer needs efficiently while contributing to continuous improvement and quality across our processes. For this role, we expect the new colleague to work from our office in Madrid (Spain). You provide customer support for different regions within EMEA and act as the first point of contact for questions and inquiries You maintain data and set up new customers, building long-term relationships through excellent service You monitor daily warehouse movements and proactively identify and address discrepancies You coordinate inventory checks, taking responsibility for communication, analysis, and follow-up You handle quality-related issues and stay in close contact with the quality department until resolution You have completed vocational training as an industrial clerk, office administrator, or have comparable experience in customer service You have very good English, Spanish & French language skills (additional languages are a plus) You are confident in using MS Office – training on our internal software will be provided Fixed-term contract for 1 year, with the possibility of extension into a permanent contract, and a competitive remuneration package aligned with your skills and experience. Local benefits ( applicable to the Madrid (Spain) location) Home-office up to 2 days/week is possible after the onboarding period Continuous investment in your personal and professional development through training and coaching. Send us your CV and your letter of motivation in English. Your personal data will be processed by Tosca for recruitment purposes in accordance with GDPR and applicable local data protection laws. External recruitment services/agencies will not be used for this position.

Shape the future of logistics with us! ¿Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specialist to strengthen our EMEA-team. As the primary point of contact for customers in the EMEA-region, you’ll play a key part in delivering a smooth and positive customer experience — from onboarding and order‑to‑invoice coordination to reliable day‑to‑day support. You’ll collaborate closely with internal departments, helping to solve customer needs efficiently while contributing to continuous improvement and quality across our processes. For this role, we expect the new colleague to work from our office in Madrid (Spain). You provide customer support for different regions within EMEA and act as the first point of contact for questions and inquiries You maintain data and set up new customers, building long-term relationships through excellent service You monitor daily warehouse movements and proactively identify and address discrepancies You coordinate inventory checks, taking responsibility for communication, analysis, and follow-up You handle quality-related issues and stay in close contact with the quality department until resolution You have completed vocational training as an industrial clerk, office administrator, or have comparable experience in customer service You have very good English, Spanish & French language skills (additional languages are a plus) You are confident in using MS Office – training on our internal software will be provided Fixed-term contract for 1 year, with the possibility of extension into a permanent contract, and a competitive remuneration package aligned with your skills and experience. Local benefits ( applicable to the Madrid (Spain) location) Home-office up to 2 days/week is possible after the onboarding period Continuous investment in your personal and professional development through training and coaching. Send us your CV and your letter of motivation in English. Your personal data will be processed by Tosca for recruitment purposes in accordance with GDPR and applicable local data protection laws. External recruitment services/agencies will not be used for this position.

Experteer Overview As AI Architect, you will lead the architecture for Data Analytics and AI/GenAI offerings in a cloud-native, Azure-based SaaS environment. You’ll blend architectural design with hands-on implementation, PoCs, and guidance to engineering teams, influencing product direction and platform evolution. You’ll work in a technical leadership group to shape long-term strategy for data u0026amp; AI platforms. This role offers impact across scalable, secure data and AI solutions within Swiss Re’s engineering culture. Compensaciones / Beneficios • Design scalable, secure, cloud-native platforms with self-healing, high availability • Provide technical leadership and guidance on design decisions and best practices • Mentor engineers and present architectural roadmaps to stakeholders • Contribute hands-on to development, troubleshooting, and platform evolution; lead PoCs for emerging tech • Shape long-term architecture vision for Data u0026 AI platforms and identify future opportunities Responsabilidades • Cloud Architecture: Enterprise Azure solutions (AKS, networking, CDN, WAF) • SaaS Platforms: Multi-tenant, high-availability systems • System Design: Java/Spring MVC and distributed systems • Security: Zero Trust, authentication u0026 network security • Integrations: REST, SOAP, event-driven patterns • DevSecOps: CI/CD, IaC, cloud automation, resilient infrastructure • Architecture Modelling: Technical specs, design documentation • Team Leadership: Coaching multicultural engineering teams Requisitos principales • performance-based variable compensation • global benefits • location-specific benefits • inclusive, flexible environment

FTI Consulting Spain, S.L.U. is seeking a Senior Consultant/Director for its Corporate Finance & Restructuring practice in Madrid.You’ll lead engagements addressing strategic, operational, financial and capital needs for clients, coordinating a cross‑functional team to deliver complex restructuring and advisory services. You’ll grow through formal programs and coaching, with focus on leadership, client management, and business development.#J-18808-Ljbffr

pCelonis is seeking a Business Development Intern to support an international sales team. In this role, you will conduct account research and engage in strategic prospecting with a heavy focus on cold calling. /ppThe internship provides a pathway to a full-time Business Development Representative role with comprehensive training and coaching. Ideal candidates are students with good communication skills and a strong interest in sales. /p #J-18808-Ljbffr

ppEbury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem‑solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed. /p h3Engineering Manager (FinCore) /h3 h3Ebury Madrid Office - Hybrid: 4 days in the office, 1 day working from home /h3 pWe are seeking a highly motivated and experienced Engineering Manager to lead a team of talented engineers in the development and maintenance of our cutting‑edge financial technology platform. As an Engineering Manager, you will play a critical role in shaping the technical direction of your domain, ensuring the delivery of high‑quality solutions that meet the needs of our customers. You will foster a culture of collaboration, innovation and excellence within your team, while driving continuous improvement and growth. /p h3What We Offer /h3 ul liCompetitive salary and benefits package /li liDiscretionary bonus based on performance /li liBeing part of a dynamic environment with global exposure /li liContinued personal development through training and certification /li /ul h3Key Responsibilities /h3 h3Technical Leadership /h3 ul liOwn a domain/subdomain, setting the 0‑6 month technical roadmap. /li liWork with senior engineers to ensure architectural consistency. /li liAccountable for the reliability, availability and security of our systems. /li liEnsure all systems have appropriate support, SLAs, on‑call rotas and documentation. /li /ul h3Delivery Management /h3 ul liResponsible for the delivery of your team, planning sprints, and overseeing project health. /li liAssess the criticality of unplanned work, minimising context‐switching and unnecessary pressure. /li liBalance team capacity with roadmap demands. /li liInstill urgency to find a balance between velocity and quality. /li liEnsure all incidents are owned. /li /ul h3Cross‑Functional Collaboration /h3 ul liAct as the primary liaison between engineering and product, partnering with your counterpart in product to ensure full alignment. /li liCommunicate progress and escalat(e) issues effectively. /li /ul h3People Management /h3 ul liLead a team, managing engineers of varying levels and creating stability for the group. /li liResponsible for managing the performance and well‑being of the team, initiating corrective actions when needed. /li liProvide coaching, performance reviews and career pathing. /li liCreate a culture of ownership and feedback. /li liDemonstrate the ability to hire, grow and retain high‑performing engineers. /li /ul h3Process And Performance /h3 ul liEnsure that company processes are effectively and timely executed. /li liPrimary measurement is team‑level success. /li liAccountable for team KPIs (velocity, quality, on‑time delivery, morale, staffing). /li liMay manage a limited budget for tools or specific project costs. /li /ul h3Qualifications /h3 ul liProven experience as an Engineering Manager or in a similar leadership role, leading/supporting engineers. /li liDeep understanding of software development methodologies and best practices. /li liExperience with agile development processes. /li liExcellent communication, interpersonal and leadership skills. /li liStrong problem‑solving and decision‑making abilities. /li liPassion for technology and innovation. /li /ul pWe believe in inclusion. We stand against discrimination in all forms and are against the intolerance of differences that makes us a modern and successful organisation. At Ebury, you can be whoever you want to be and still feel a sense of belonging no matter your story. /p /p #J-18808-Ljbffr

Lighthouse is seeking a results-driven SaaS sales professional to own the full sales cycle, from prospecting to close, across Spain. You will build your own pipeline, maintain 3x coverage, and leverage MEDDPICC and AI-enabled tools to qualify, position value, and forecast with precision. Antes de solicitar este puesto, por favor, lea la siguiente información sobre esta oportunidad que encontrará a continuación. You’ll work with Enablement and Coaching agents to maximize selling time and impact. xcskxlj You’ll join a global Revenue team and develop ROI conversations with hospitality-focused clients, traveling to events and #J-18808-Ljbffr Hay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.

Shape the future of logistics with us! br brOur people are at the heart of this mission, and we are now looking for a Customer Service Asset Specialist to strengthen our EMEA-team. br brAs the primary point of contact for customers in the EMEA-region, you’ll play a key part in delivering a smooth and positive customer experience — from onboarding and order‑to‑invoice coordination to reliable day‑to‑day support. brYou’ll collaborate closely with internal departments, helping to solve customer needs efficiently while contributing to continuous improvement and quality across our processes. brFor this role, we expect the new colleague to work from our office in Madrid (Spain). br brYou provide customer support for different regions within EMEA and act as the first point of contact for questions and inquiries brYou maintain data and set up new customers, building long-term relationships through excellent service brYou monitor daily warehouse movements and proactively identify and address discrepancies brYou coordinate inventory checks, taking responsibility for communication, analysis, and follow-up brYou handle quality-related issues and stay in close contact with the quality department until resolution br br brYou have completed vocational training as an industrial clerk, office administrator, or have comparable experience in customer service brYou have very good English, Spanish French language skills (additional languages are a plus) brYou are confident in using MS Office – training on our internal software will be provided br br brFixed-term contract for 1 year, with the possibility of extension into a permanent contract, and a competitive remuneration package aligned with your skills and experience. brLocal benefits ( applicable to the Madrid (Spain) location) brHome-office up to 2 days/week is possible after the onboarding period brContinuous investment in your personal and professional development through training and coaching. brSend us your CV and your letter of motivation in English. Your personal data will be processed by Tosca for recruitment purposes in accordance with GDPR and applicable local data protection laws. br brExternal recruitment services/agencies will not be used for this position.

Experteer Overview In this global role, you enable presales teams by shaping and delivering targeted enablement programs across regions. You act as the liaison between regional field teams and global enablement, ensuring content quality and consistency. You’ll drive onboarding, training, workshops, and coaching to help presales meet targets, while feeding field feedback into strategic enablement plans. This position offers a meaningful opportunity to influence how AVEVA empowers its presales workforce on a worldwide scale. Compensaciones / Beneficios • Global presales enablement planning with regional leaders • Oversee program delivery (onboarding, training, workshops, tools) across regions • Facilitate live in-field and virtual enablement sessions • Voice of the field: gather and relay feedback to inform global enablement • Shared services delivery for initiatives bridging CX stakeholders • Coaching support to presales management and executives to drive adoption and engagement Responsabilidades • Significant experience in presales enablement covering content, learning, coaching, engagement and demand generation • Field-based presales enablement leadership experience collaborating with presales and commercial teams • Excellent communication, relationship, facilitation, and motivational skills • Detail-oriented with ability to rapidly assimilate new concepts and technologies • Proven ability to own and manage projects end-to-end with benchmarks and updates Requisitos principales • Flexible benefits fund • emergency leave days • 28 days annual leave + bank holidays • pension • private medical insurance • parential leave

ppJob Description Summary Summary Grid Automation offers its customers a complete range of innovative products, systems and services covering design and manufacture, as well as commissioning and long-term maintenance of Substation Protection and Automation solutions. This includes, amongst others, Protection relays, control systems, cyber security solutions, device management, asset performance, and many more. Grid Automation Software in the boundaries of Grid technologies, embedded software and advanced analytics solutions. If you’re passionate about Software and want to work on improving Grid resilience through Software, this is the job for you. We are looking for a Senior Software Developer to join the GridBeats™ team. The GridBeats™ Software Portfolio is aggregating all Grid Automation applications which monitor, optimize and manage grid connected devices. It is a very complex and exciting portfolio which is setting the basis for grid connected devices management for the future. /ppThe Senior Software Developer will be part of the Platform team and will support the integration and convergence of all GridBeats™ applications into a single coherent architecture and common software development best practices. It will work cross-functionally, across all teams, coaching and mentoring junior developers, ensuring that software engineering best practices are well understood and consistently applied across the organization. /ph3Job Description Roles and Responsibilities /h3h3Software Development Technical Delivery /h3pDesign, develop, test, and maintain high-quality software components for the GridBeats™ portfolio. Contribute to the implementation of backend services, integration layers, common libraries, and device/software interfaces. Deliver robust, maintainable, and well-documented code aligned with team standards and product requirements. Work closely with architects, product owners, QA, and systems engineers to translate requirements into reliable technical solutions. /ph3System Integration Interfaces /h3pImplement and support integrations between embedded software, firmware, middleware, backend systems, analytics platforms, and other GE applications. Develop and maintain APIs, communication flows, data mappings, and interface implementations. Contribute to troubleshooting and resolving interoperability issues across systems and devices. /ph3Engineering Best Practices /h3pApply software design principles, coding standards, and best practices to ensure maintainable and scalable implementation. Participate in code reviews, design discussions, and technical problem-solving with the team. Help establish and reinforce good engineering habits, including clean code, testing discipline, and reusable design. /ph3Platform Reusable Components /h3pBuild and improve shared components, libraries, and services to reduce duplication and improve consistency across the portfolio. Contribute to development frameworks and reusable technical assets used by multiple teams. Support the adoption of common development practices and engineering toolchains. /ph3Quality Attributes /h3pWrite software with strong attention to reliability, performance, maintainability, cybersecurity, and testability. Collaborate with QA, Systems Engineering, and Cybersecurity teams to ensure software meets verification, validation, and compliance requirements. Support defect analysis, root cause investigation, and corrective action implementation for field or test issues. /ph3Legacy Systems Migration /h3pAssist in refactoring, modernization, and migration activities for legacy systems. Support backward compatibility and controlled evolution of software components. Contribute to technical debt reduction through incremental improvements and codebase clean-up. /ph3Mentoring Technical Leadership /h3pMentor junior engineers and support onboarding of new team members. Share technical knowledge, implementation patterns, and lessons learned with the team. Act as a technical role model through consistent delivery quality and collaborative working style. /ph3Required Must Have Qualifications /h3ulliProven experience in software engineering, with strong hands‑on development experience /liliStrong knowledge of software design principles, patterns, and best practices /liliExperience with one or more programming languages and frameworks such as Java, C++, C#, Python, and JavaScript /liliFamiliarity with cloud computing platforms such as AWS or Azure /liliProven problem‑solving and analysis skills /liliFamiliarity with cybersecurity‑related standards and practices, ideally in industrial or embedded contexts /liliExperience developing software for large‑scale, distributed, or embedded systems /liliExperience integrating embedded systems with backend/cloud or enterprise software platforms /liliExperience defining or implementing APIs, system interfaces, and data models across multiple systems /liliExperience with system evolution, migration strategies, and technical debt management /liliExperience working with CI/CD, DevOps practices, and modern software development toolchains /liliUnderstanding of cybersecurity architecture and secure software design /liliExperience working in industrial, embedded, or safety‑critical environments is highly desirable /li /ulh3Desired Characteristics /h3ulliStrong oral and written communication skills /liliDemonstrated ability to analyse and resolve problems /liliAbility to document, plan, market, and execute programs /liliStrong business acumen, leadership, discipline in managing the day‑to‑day business /liliAbility to work in international and matrix organizations /liliAble to interface effectively with all levels of the organisation /li /ulh3Additional Information /h3pRelocation Assistance Provided: No. Addressing the climate crisis is an urgent global priority and we take our responsibility seriously. That is our singular mission at GE Vernova: continuing to electrify the world while simultaneously working to help decarbonize it. If we want our energy future to be different…we must be different. Our mission is embedded in our name. We retain our treasured legacy, “GE,” in our name as an enduring and hard‑earned badge of quality and ingenuity. “Ver” / “verde” signal Earth’s verdant and lush ecosystems. “Nova,” from the Latin “novus,” nods to a new, innovative era of lower carbon energy that GE Vernova will help deliver. Together, we have The Energy to Change the World. /p /p #J-18808-Ljbffr

The Opportunity Hitachi Energy, High Voltage Products is implementing Digital solutions like Digital Passport System (DPS) & Digital Factory to become its global solution for global traceability, from suppliers to end-customers. DPS is a cloud-based platform that attaches unique digital identity and critical quality information to each of our products and allows immediate end-to-end identification and location of affected units if quality issues were detected.For our team, based in Spain, we are looking for experienced Testing Analyst who will play a key part in designing, implementing, and maintaining robust and efficient IT solutions that support our business objectives.How you will make an impact Lead or participate in the full lifecycle of IT projects, from requirements gathering and analysis to design, development, testing, deployment, and ongoing support.Analyze complex technical problems and propose innovative and effective solutions, considering both immediate needs and long-term scalability.Collaborate with cross-functional teams, including business stakeholders, IT specialists, and external vendors, to ensure successful project delivery.Develop and maintain technical documentation, including system designs, architectural diagrams, and operational procedures.Provide expert-level technical support and troubleshooting for critical IT systems and applications.Identify opportunities for process improvement and automation within the IT landscape.Stay abreast of emerging technologies and industry best practices to recommend and implement relevant solutions.Mentor junior IT professionals and share knowledge to foster a continuous learning environment.Your background Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or a related field.Proven track record of significant experience (typically 5+ years) in various IT disciplines, such as software development, system administration, network engineering, cybersecurity, data management, or cloud platforms.Strong analytical and problem-solving skills with a meticulous attention to detail.Excellent communication and interpersonal skills, with the ability to effectively articulate complex technical concepts to both technical and non-technical audiences. Fluency in Spanish and English is required.Demonstrated ability to work independently and as part of a team in a fast-paced, dynamic environment.Proficiency in at least one major programming language (e.G., Python, Java, C#, JavaScript) and/or significant experience with relevant IT infrastructure technologies (e.G., Windows/Linux servers, networking protocols, virtualization, cloud platforms like Azure/AWS/GCP).Experience with project management methodologies (e.G., Agile, Scrum) is a plus.More about us A holistic range of competitive benefit program to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us – in work and out.For this role, depending on grade and experience we offer the following employee benefits (subject to the respective plan rules): Annual Incentive Plan, Flexible Working, Meal Allowance, Life Insurance, Medical Check-up, Psychological assistance, Language trainings, Coaching & Assessments.

Ingram Micro is seeking a SureStep Sales Specialist for Azure Migrate to drive new Azure customer adds with partners in the indirect ecosystem. You will hunter for new business, pitch the Azure value proposition to partners and customers, and coordinate with Microsoft stakeholders to accelerate growth.The role focuses on selecting and coaching Azure partners, building joint offers, and executing a rhythm of business to meet monthly customer add targets.#J-18808-Ljbffr

About the Role Take on a pivotal role as a HR Generalist and make your mark across our diabetes business teams. As a key HR Business Partner, you'll play a crucial part in enhancing employee experiences while accelerating business success. This position is an exciting opportunity to work with MiniMed’s Diabetes business. Inscríbase rápido, consulte la descripción completa desplazándose hacia abajo para conocer todos los requisitos de este puesto. Responsibilities • Provide HR support to the designated employee population within the region., • Build and sustain trusted partnerships with people leaders, promoting world‑class HR practices., • Collaborate with HR Centers of Excellence to deliver integrated solutions aligned with business objectives., • Partner with Talent Acquisition and hiring managers to attract and retain top talent., • Drive organizational development initiatives to strengthen business capabilities., • Advise on compensation planning, ensuring market competitiveness and internal equity., • Champion an exceptional end‑to‑end employee experience., • Coach and guide managers on a broad range of employee lifecycle matters., • Support leaders through annual performance cycles, ensuring consistency in goal setting and evaluations., • Lead change management efforts, including communication planning and transition support., • Implement strategies to enhance employee engagement and foster a positive culture., • Utilize HR data analytics and metrics to assess organizational effectiveness and recommend improvements., • Ensure adherence to HR policies, employment laws, and regulatory requirements.Minimum Requirements, • Bachelor’s degree and 2+ years of progressive HR experience., • Proven positive track record of working with business leaders., • Ability to analyze complex data and drive fact‑based decision making., • Strong coaching, consulting and influencing skills.Preferred Qualifications, • Experience in Medical device, Technology, Healthcare, or Consumer Product industry., • Strong understanding of talent management, development, employee engagement, and organizational effectiveness best practices., • Proficiency in HRIS software (Workday).Benefits & Compensation MiniMed offers a competitive salary and flexible benefits package. We provide a wide range of benefits, resources, and competitive compensation plans designed to support you at every stage of your career and life. xcskxlj Equal Employment Opportunity It is the policy of MiniMed to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, MiniMed will provide reasonable accommodations for qualified individuals with disabilities. #J-18808-Ljbffr

Location: Madrid/London/Cambridge/Paris/Munich/Madrid/Amsterdam. Inscríbase ahora, lea los detalles del trabajo desplazándose hacia abajo. Verifique que posee las habilidades necesarias antes de enviar una solicitud. IQVIA™ is The Human Data Science Company™, combining data, technology, advanced analytics, and human expertise to help healthcare clients improve outcomes for patients. Our solutions support better decision‑making across the healthcare ecosystem and drive meaningful progress in life sciences. Commercial Solutions Excellence Centres (CSEC) CSEC is a global function that centralizes service delivery across IQVIA’s core commercial offerings. It brings together global and regional teams to deliver scale, quality, efficiency, and innovation. By combining diverse talent with automation and AI, CSEC accelerates commercial excellence worldwide, working closely with global functions and regional business units to continuously improve delivery performance. Advisory Services Advisory Services is IQVIA’s global consulting engine and a leading advisor to life sciences and healthcare clients. We support global and regional headquarters across the full product lifecycle, addressing complex commercial and access challenges. Our work spans brand and go‑to‑market strategy, pricing and market access, portfolio and asset strategy, launch excellence, commercial model design, digital health optimization, and omnichannel engagement. We are a highly international team with a truly global way of working. Our culture emphasizes collaboration, analytical rigor, continuous learning, and practical impact. We leverage modern tools, standardized ways of working, and increasing use of automation and AI so our teams can focus on delivering meaningful outcomes for clients. Joining Advisory Services offers a rewarding career in life sciences consulting, with exposure to diverse therapy areas, geographies, and business challenges. Team members collaborate with leading experts in pharma and healthcare, benefit from continuous learning, and contribute to innovative thinking shaping the future of healthcare. The Role In this role, you’ll be managing multiple large and complex global consulting projects for clients in the life science industry. This exciting opportunity will allow you to lead project teams to provide solutions to clients and identify further areas to support our clients to drive healthcare forward. What You’ll Be Doing • Planning, organizing, and managing a team for successful project completion, • Managing stakeholders in large (multi-workstream) projects, including seniors, cross-functional teams and clients, • Designing, structuring, and delivering client reports and presentations, • Developing client relationships and identifying opportunities for follow-on work and new leads, • Supporting the development of proposals and intellectual property, • Developing broader and deeper knowledge of consulting methodologies and the pharmaceutical market through on-the-job experience and training, • Coaching project team members and junior staff to fulfil their objectives, • Leading internal initiatives, such as recruitment, training, junior development to continue supporting the growth and development of our team Who You Are • Passionate about making a difference in the world of healthcare and life sciences with previous experience in Pricing & Market Access projects, • 7+ years of experience in life science / healthcare strategy consulting. 2+ years of relevant project management experience (within management consulting) focused on large or multiple strategic consulting projects, • Experienced working in sizable/multi-disciplined teams and leading employees within the management consulting environment, • Interested in working in Consulting, in a dynamic, intellectually stimulating environment, and in continuing developing your expertise in the healthcare industry, • A good communicator with excellent interpersonal and team-working skills and strong written, numerical, and problem‑solving skills, • Able to adapt, learn quickly, and apply new knowledge, • An effective and collaborative team worker In addition to the skills and experience above a Manager should have • Bachelor’s degree or equivalent, graduate degree or MBA not required but a plus, • A track record of leadership and people development, • Fluency in English (spoken and written), • A willingness and ability to travel, • Right to live and work in the recruiting country (IQVIA does not sponsor working visas) Benefits We work hard to prioritise the things that matter most to you. Visit our benefits page for information on everything from perks to well‑being initiatives and career enhancement. IQVIA is committed to integrity in its hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentation, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later. At IQVIA, we believe that diversity, inclusion, and belonging empower our mission to accelerate innovation for a healthier world. We create a culture of belonging by valuing the perspectives of all talented employees worldwide and providing them with the opportunity to power smarter healthcare for everyone, everywhere. xcskxlj Likewise, as part of this culture, IQVIA is committed to ensuring effective equality between women and men, integrating it as a strategic principle in its corporate and human resources policies. #J-18808-Ljbffr

Jobtailor busca un responsable de calidad en centros de atención al cliente para auditar llamadas inbound y outbound, evaluar interacciones y asegurar el cumplimiento de los protocolos de calidad y ventas.Analizará KPIs como conversión, calidad de llamada y adherencia al guion, ofrecerá feedback y coaching, participará en onboarding y supervisará el impacto de las formaciones en métricas operativas.#J-18808-Ljbffr

IQVIA LLC is seeking a Consultant - Advisory Services based in Madrid, Spain, to manage complex global consulting projects in the life sciences sector. The ideal candidate will have over 7 years of experience in healthcare strategy consulting, a strong background in project management, and excellent interpersonal skills. Responsibilities include leading project teams, developing client relationships, and coaching junior staff. This role offers a dynamic work environment with opportunities for professional growth and collaboration with experts in the field.br#J-18808-Ljbffr

pGitLab is seeking a Senior Commercial Counsel to enable growth across Asia-Pacific and Japan by providing clear legal guidance on complex commercial deals. You will work with Sales and cross-functional partners to navigate cross-border contracts and optimize deal structures while safeguarding the business in a fully remote environment. /ppThe role emphasizes developing templates and playbooks, coaching teams on contracting practices, and coordinating with outside counsel when needed across diverse /p #J-18808-Ljbffr

As an Inside Account Manager, you will own the full sales cycle for your customer portfolio, driving growth through consultative selling and strong stakeholder engagement. This is a high‑impact role that blends commercial performance, customer experience, and technical insight.This role is located in Spain, Terrassa and got hybrid flexibility.Manage the entire sales cycle, from opportunity development to long-term customer loyalty.Maintain strong pipeline discipline with evidence-based forecasting and improved conversion rates.Engage multiple stakeholders and connect proposals to measurable business outcomes.Conduct win/loss reviews and update account plans accordingly.Identify internal bottlenecks and suggest process or tool improvements.Coach peers on discovery quality, objection handling and effective CRM documentation.Protect price integrity and propose deal structures balancing growth and delivery risks.Provide clear, data-driven insights during monthly business reviews and planning sessions.Use your technical understanding of automation — ideally pneumatic technologies — to guide customers toward the right product and application choices.Strong prospecting & lead qualification skillsExpertise in consultative selling and needs discoveryValue-based communication & influencing capabilitiesNegotiation and objection-handling strengthOpportunity and pipeline management masteryCRM discipline (Salesforce)Solid business acumen and market awarenessSelf-management, resilience & ownershipWhat IMI Offers :✨ An international environment with opportunities to share best practices across regions✨ Support from experienced colleagues with deep technical and commercial knowledge✨ Mentoring, coaching, and training opportunities✨ A strong culture of internal promotion with real career progressionIMI plc is a global specialist engineering company that creates breakthrough solutions. We partner with our customers to solve today's demands and prepare for tomorrow's challenges. Our focus is on innovation, business outcomes, and creating a better world through lasting impact. We design, build, and service highly engineered products in fluid and motion control applications, with a focus on Industrial Automation, Process Automation, Climate Control, Life Science, and Transport sectors.Find more about IMI Plc hereIMI is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, colour, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran statusJoin IMI Norgren and take the next step in your career in a global and innovative environment!#J-18808-Ljbffr

pFortil, an international engineering and technology consulting group, is hiring an embedded software engineer in Madrid. In this role, you will design and develop safety-critical embedded software in C/C++ for avionics and industrial environments, working on all phases of the software lifecycle. /ppIdeal candidates will have a Master’s degree and a minimum of 5 years of experience. Fortil offers coaching for skills development, engagement in high-value projects, and a collaborative environment. /p #J-18808-Ljbffr

At TEKsystems, you’ll lead a team of Technical Recruiters and Talent Specialists, ensuring high-quality candidate delivery across specialist areas. Your role combines hands-on recruitment with team leadership, including: • Recruitment Delivery: Source, screen, and present top talent for client roles. Ensure timely and accurate delivery against agreed requirements., • Team Leadership: Manage day-to-day operations, run team meetings, coach and develop recruiters, and handle escalations., • Sales Partnership: Act as the key contact for Sales, qualifying roles, allocating resources, and aligning delivery with client expectations., • Performance & Development: Conduct regular 1:1s, reviews, and coaching sessions to build a high-performing team. Support wider office development initiatives., • Tools & Tech: Use platforms like LinkedIn, Connected, job boards, and Teams to enhance candidate sourcing and client experience., • Contractor Experience: Ensure consistent, high-quality service for contractors through planning, PPC, and Service Days., • Leadership Support: Attend strategy meetings, contribute to office planning, and communicate updates to the wider team., • Enrolment in the EMEA Management Development Program., • Ongoing coaching from your leader and the Professional Development team. xcskxlj, • Opportunities to attend webinars and events to stay ahead of market trends. #J-18808-Ljbffr

ppbAbout Abound /b /p pWe’re redefining consumer lending in the UK, and beyond. Using advanced AI and Open Banking data, we make fair, affordable personal finance available to more people. While traditional lenders rely almost entirely on credit scores, we look at the full financial picture - how much you spend, and what you can afford to repay to build a deeper, more accurate understanding of each customer’s unique financial situation. /p pAnd we’ve shown it works at scale. We’ve issued over b£1.3bn /b in loans directly to customers while delivering bmarket-leading credit performance /b - for every 10 defaults the industry expects, we see only 3. We also reached profitability just 2.5 years after launch. /p pBacked by b£2bn+ /b of funding from top-tier investors including Citi, GSR Ventures, and Deutsche Bank, we’re recognised as one of Europe’s fastest-growing fintechs (Sifted, CNBC). Now, we’re expanding into new markets and product lines - and we’re looking for ambitious people who want to learn fast, take ownership, and grow with us. /p h3About The Role /h3 pWe are launching a new technology-driven lending platform in Spain through the establishment of a regulated EFC. We are looking for a highly hands‑on Senior Underwriter to help shape the Spanish underwriting framework during a critical growth and licensing phase. /p pThis role combines day‑to‑day underwriting expertise with policy development, automation support, portfolio quality oversight and operational scaling. /p pThe successful candidate will play a key role in bridging manual underwriting expertise with scalable automated decisioning strategies suitable for a regulated consumer lending environment. /p h3What You’ll Be Doing /h3 h3Underwriting Credit Assessment /h3 ul liPerform complex manual underwriting assessments for consumer lending applications. /li liReview affordability, income verification, bank transaction analysis and fraud indicators. /li liAssess exceptions and borderline cases outside automated decisioning rules. /li liEnsure consistent and responsible lending decisions aligned with internal credit policies and Spanish regulatory expectations. /li /ul h3Credit Policy Decisioning Framework /h3 ul liSupport the CRO in the development and refinement of underwriting policies, scorecards and affordability rules. /li liContribute practical underwriting expertise into automated decisioning strategies. /li liIdentify opportunities to reduce manual interventions while maintaining portfolio quality. /li liHelp define credit segmentation strategies, cut‑off logic and referral workflows. /li /ul h3Automation Process Optimisation /h3 ul liWork closely with Risk, Data Science and Technology teams to translate underwriting logic into scalable decision engines. /li liSupport the implementation and tuning of automated lending rules. /li liHelp improve onboarding journeys, verification flows and fraud prevention controls. /li liParticipate in testing and validation of underwriting systems and rule changes. /li /ul h3Portfolio Monitoring Quality Assurance /h3 ul liMonitor underwriting quality and consistency across the underwriting team. /li liIdentify emerging credit, fraud or operational risks. /li liSupport root cause analysis on arrears, fraud events or policy breaches. /li liAssist with underwriting QA frameworks and governance controls. /li /ul h3Team Development /h3 ul liAct as a senior reference point for junior underwriters. /li liProvide coaching, mentoring and training support. /li liHelp establish underwriting procedures, documentation and operational best practices. /li liContribute to building a high‑performing underwriting culture aligned with regulated lending standards. /li /ul h3Who You Are /h3 ul li5+ years of underwriting experience within consumer finance, fintech lending, banks or regulated lenders. /li liStrong understanding of unsecured consumer lending products. /li liExperience reviewing affordability and transactional banking data. /li liPractical experience operating within policy-driven underwriting environments. /li liExposure to automated decisioning systems and underwriting rule frameworks. /li liExperience working with Spanish consumer lending regulation and responsible lending expectations. /li /ul h3Ideally, you also have /h3 ul liExperience within a digital lender environment. /li liFamiliarity with open banking‑based underwriting models. /li liExperience supporting underwriting automation projects. /li liExposure to fraud prevention and financial crime indicators. /li liExperience operating in high‑growth fintech or scaling environments. /li /ul h3Skills And Competences /h3 ul liStrong analytical and decision‑making capability. /li liPragmatic commercial judgement balanced with risk discipline. /li liAbility to work in fast‑moving and evolving operational environments. /li liExcellent attention to detail. /li liStrong communication and stakeholder management skills. /li liHands‑on mentality with willingness to operate both strategically and operationally. /li liComfortable working across Risk, Operations, Technology and Compliance functions. /li /ul /p #J-18808-Ljbffr

Position Summary ¿Está considerando presentar su candidatura para este trabajo? Compruebe todos los detalles en esta descripción del puesto y luego haga clic en "Solicitar". German‑speaking Account Executive – hybrid working model in Madrid, Spain. Candidates must already be living in Spain. What We’re Looking For • Native or fluent German., • Previous B2B sales, Account Executive, Business Development or SaaS sales experience is preferred., • Strong communication and negotiation skills., • Results‑driven with a passion for sales., • Comfortable managing the full sales cycle., • Excellent relationship‑building skills., • Self‑motivated and proactive., • Ability to thrive in a fast‑paced environment. Your Role • Managing the full sales cycle, from identifying opportunities to closing deals., • Managing inbound and outbound sales opportunities., • Building and maintaining relationships with business clients., • Understanding customer needs and presenting tailored SaaS solutions., • Conducting product demonstrations and sales presentations., • Negotiating contracts and successfully closing new business., • Achieving and exceeding monthly sales targets., • Maintaining accurate CRM records and sales forecasts., • Collaborating closely with Customer Success and other internal teams. Working Hours • Monday to Thursday: 09:00 – 18:00, • Friday: 09:00 – 15:00, • Hybrid working model., • Flexibility to align occasionally with US business hours, especially during onboarding. Salary & Commission • Base Salary: €30,000 gross per year., • Uncapped monthly commissions., • Monthly Commission Target: €600 per month., • Performance multipliers:, • Below 80% target x1, • 80% target achieved x1.3, • 100% target achieved x2, • 150% target achieved x3, • Example Earnings:, • 100% target achieved: €600 × 2 = €1,200 commission., • 150% target achieved: €600 × 3 = €1,800 commission., • Quarterly Performance Bonus: If your average quarterly performance exceeds 150%, all commissions earned during that quarter are recalculated using the 3x multiplier. Career Growth • Account Executive II: €35,000 base salary., • Account Executive III: €40,000 base salary. Onboarding & Training • Approximately 4 weeks of onboarding and training., • Full support during your first month., • Continuous coaching and professional development. Why Madrid? • Thriving international business scene with exceptional quality of life., • More than 300 days of sunshine per year., • Excellent food, culture, and nightlife., • An international working environment., • Efficient public transportation. xcskxlj, • Easy travel across Europe. Next Steps If you're a German‑speaking sales professional already based in Spain and looking for an exciting opportunity with high earning potential, uncapped commissions, and genuine career progression, we'd love to hear from you! #J-18808-Ljbffr

ppCelonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet. /p pbLocation: Madrid for an onboarding period of 2 years and a possible relocation to Amsterdam after. Customer base will be in the Benelux region, involving travel to meet clients in person. /b /p h3bRole Description /b /h3 pAs an Applied (AI) Value Engineer you are pushing the envelope in solving business-critical problems for our customers. You are part of our Value Engineering team and are the trusted advisor for customers working on the intersection of technology and business. You will be working with our most strategic customers, understanding their objectives and key challenges, and building Celonis solutions using the world’s leading Process Intelligence (PI) platform in combination with the largest AI and ML technology partners, such as Microsoft, OpenAI and Databricks. With Celonis’ Process Intelligence (PI) platform we feed operational context to AI so it understands our customers’ business and enables them to industrialize AI unlocking real ROI on AI deployments and at scale. There is no AI without PI. You will prototype these solutions, demonstrate their value to Executives and ensure successful implementation, adoption and value realization in order to increase the footprint of Celonis at those customers. /p h3bLaunch Your Enterprise Software Career - Orbit Graduate program /b /h3 pKickstart your career in enterprise software through our immersive 12-month Orbit Program. /p pDuring the Orbit Graduate program, you will be joining the Global VE Center of Excellence which is an international, diverse, and dynamic organization at the core of the Celonis Value Engineering team supporting our local field teams. As a team, we enjoy working in a fast-paced environment and share a sense of belonging to an international community that wants to learn and grow together. The team culture is one based on building trust, continuous development, and improvement through coaching mentoring. /p pThis program offers a unique blend of client engagements, dedicated mentorship, and a strong team culture where collaboration and shared success are paramount. You'll leverage your technical background to develop essential skills, build lasting client relationships, and establish yourself as a trusted advisor, paving the way for significant career growth within Celonis. /p pYour journey begins with comprehensive onboarding and enablement, followed by hands‑on experience in customer engagements and targeted training. You will gain expertise in: /p ul liDiscovery AI Solutioning /li liBuilding and coding within the Celonis platform (SQL, PQL and Python) /li liScoping business and technical requirements /li liEffectively handling objections /li liDeveloping industry domain knowledge /li liDelivering impactful presentations and demos /li liUnderstanding value selling and realization /li liManaging customer accounts /li /ul h3bWhat You'll Do: /b /h3 ul libAI Discovery Solutioning: /b Understand customers AI strategy and business critical challenges. As Celonis product domain expert, find the best problem-solution fit and translate customer requirements into innovative solutions that move the needle. /li libHackathons Prototyping: /b Think out of the box, have a “can‑do“ attitude and don’t shy away from complex problems. Leverage cutting edge AI technologies to rapidly build creative prototypes in customer hackathons solving business critical problems. /li libAgentic Process Transformation: /b Support our customers in achieving real ROI out of AI deployments at scale enabling a fundamental shift in business operations from traditional, rule-based automation to the use of autonomous AI agents empowered by our Celonis Process Intelligence Platform. /li liProof Projects: /li /ul /p #J-18808-Ljbffr