Hotel front desk jobs in Sacramento, CaliforniaCreate job alerts

Job Description Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Your Focus • Immediately greet guests and offer to assist with their needs., • Register and assign guests to hotel rooms., • Establish methods of payment and verify credit., • Make and confirm reservations., • Compute bills, collect payments, and make change for guests., • Transmit and receive messages, using telephones or the PMS system., • Respond to guest requests in a timely manner., • Receive and resolve guest complaints, elevating to supervisor if necessary., • Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms., • Perform bookkeeping activities, such as balancing accounts and conducting audits., • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction., • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards., • Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods., • Ensure overall guest satisfaction., • Perform other duties as requested by management. Your Background and Skill • High School diploma or equivalent preferred., • Previous customer service experience or equivalent training required., • Knowledge of PMS systems preferred. HHM Hotels Benefits and Perks • Competitive wages for full time and part time opportunities, • Medical, Dental and Vision Health Insurance, • Paid Time Off, • 401k Company Match, • Daily Pay, • Free Basic Life Insurance, • 24/7 access to TELUS Health, a confidential work-life resource., • Travel Discounts, • Commuter Transit and Commuter Parking Benefits, • Employee Assistance and Wellness Program, • Educational/Professional Development, • Referral Bonus Program Work Environment and Context • Work schedule varies and may include working on holidays, weekends and alternate shifts., • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job Description Houseperson / Laundry Attendant (Overnight – Front Desk Break Coverage)- Part Time Hours This role requires a nightly rotation between all three hotel properties. Do you take pride in keeping things clean and organized? Do you enjoy helping guests and being part of a team? We are currently hiring a Houseperson / Laundry Attendant to support housekeeping and laundry operations while also covering the front desk during the Night Auditor’s breaks. What We Offer: • Competitive pay, • Daily Pay, • Flexible schedule, • Employee discounts, • Career advancement opportunities, • Full benefits including medical, dental, vision, 401k, and paid vacation (Depends on Employement Status)Schedule Overnight hours will vary between 10:00 PM and 6:00 AM, typically scheduled in 4-hour shifts. What You’ll Do: • Clean and maintain public areas (lobby, hallways, breakfast area, and public restrooms), • Support the housekeeping team by stocking supplies and removing soiled linens, • Assist with laundry (wash, dry, fold, and organize linens and towels), • Perform property walks and help maintain overall cleanliness throughout the hotel, • Deliver guest requests such as towels, linens, and toiletries, • Cover the front desk during the Night Auditor’s breaks and assist guests as needed, • Help keep the lobby and front desk area clean and organized, • All other duties as assignedWhat We’re Looking For:, • 6 months to 1 year of housekeeping, laundry, or customer service experience preferred, • Comfortable assisting guests during overnight hours, • Strong attention to detail and ability to work independently, • Open availability preferred, • High school diploma or equivalent preferred

Job Description Hotel: Sacramento Holiday Inn300 J Street Sacramento, CA 95814Full time Starting Compensation Compensation Range : 31.85 Expected Job Closing Date: 2026-07-24 Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors. Atrium SPIRIT - Where teamwork, passion, & appreciation ignites service excellence. What's in it for you? The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us. • Career Growth & Learning - 40% of our management hires are internal promotions!, • Comprehensive Health Coverage - Free Medical insurance available for employees and their families after 90 days (Silver Plan only), • Paid Time Off & Vacation - Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations, • Perks That Fit Your Life - Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services., • Everyday Essentials - Enjoy FREE parking in the DOCO garage next door and a FREE shift meal every workday., • Purpose & Impact - Make a difference through Atrium's community service and volunteer programs. Job Description What You Will Do: • Help manage the hotel's vital systems-HVAC, plumbing, refrigeration, and more., • Keep preventive maintenance on track so nothing breaks down at the worst possible moment., • Assist in planning and scheduling maintenance projects like a pro., • Conduct room inspections and catch the little things before they become big problems., • Make sure your team has the tools and supplies they need to succeed (and not borrow screwdrivers from the front desk). What We Are Looking For: • Mechanical know-how: You can troubleshoot and repair HVAC, plumbing, and electrical issues-essential for keeping guests comfy and safe., • Maintenance smarts: A solid understanding of engineering systems helps you respond quickly and prevent downtime., • Great communicator: You're able to explain technical stuff-key for working with your team and other departments., • Tech skills: Comfort with computers makes tracking maintenance and reporting a breeze., • Experience matters: At least 1 year of engineering or maintenance work proves you know your way around a toolbox. Why Atrium? Hear it from Karyn H. "I absolutely love working for Atrium because the environment is fun and stimulating. We are all offered opportunities to learn and grow and they make us feel important and valued as a team. It stands out from other places where I've worked and really does feel like a family atmosphere." Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy

Job Description Job Summary: At Hilton Garden Inn Sacramento International Airport, we are committed to delivering exceptional hospitality and creating memorable experiences for every guest. We are seeking a friendly, dependable, and customer-focused Guest Service Representative to join our team. If you enjoy helping people, thrive in a fast-paced environment, and take pride in providing outstanding service, we'd love to hear from you. The Guest Service Representative serves as the first point of contact for our guest and plays a vital role in creating a welcoming and enjoyable experience. This position is responsible for handling front desk operations, assisting guests with reservations and requests, resolving concerns professionally, and ensuring every guest receives exceptional customer service throughout their stay. Duties and Responsibilities: Manage and resolve all guest complaints and compliments professionally and courteously. Checking guests in and out of the hotel efficiently, courteously, and professionally. Reconcile daily activities and close all necessary accounts. Learn the property systems and be able to navigate the system quickly and efficiently including running reports and distribute accordingly. Follow and process proper cash/check/credit card/AR control procedures using proper guidelines and security. Maintain responsibility and proper security over cash and deposits at all time Communicating with other departments to ensure guest requests are handled and following back up with guest to ensure needs are completed to their satisfaction. Answering the telephone and e-mails in a timely & professional manner. We want our guests to hear/read your smile. Must have the ability to multi-task in a fast pace environment. Skills: Demonstrate a Spirit to Serve, Enthusiasm for Hospitality High school education or equivalent experience. Professional in presentation and demeanor Enjoy working with a team Demonstrated ability to work under pressure in a busy environment Ability to accurately follow instructions, both verbally and written Ability to cross-train in other hotel related areas Must show initiative, including anticipating guest and operational needs Additional Details This position may require working weekends, holidays, or variable shifts based on business needs. The statements listed are intended to represent the key duties and level of work being performed. They are not intended to be all responsibilities or qualifications of the job. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, or other protected class. Those who are ineligible to work in the United States will not be considered.

Hilton is seeking Front Desk Agents to serve as the first point of contact for guests and provide excellent customer service throughout the guest check-in and check-out process. Front Desk Agents are responsible for greeting guests, checking guests in and out, verifying reservations, processing payments, issuing room keys, and answering questions about hotel services and local attractions. Employees handle phone calls, assist with booking reservations, resolve guest concerns or complaints, coordinate with housekeeping and maintenance regarding room status, and ensure the front desk and lobby area remain organized and professional at all times. This position typically pays $16 to $35 per hour depending on location, experience, shift, and hotel type, with higher pay often available for overnight shifts, high-end properties, and supervisory-level front desk roles. Full-time employees may be eligible for benefits including health, dental, and vision insurance, paid time off, 401(k) with company match, Hilton employee hotel discounts, paid holidays, and opportunities for advancement into supervisor or management roles. Some locations may also offer shift differentials for overnight shifts, performance bonuses, upsell incentives for room upgrades, and holiday pay premiums.

Hilton is seeking a Front Desk Supervisor to oversee front desk operations and ensure guests receive excellent customer service throughout their stay. The Front Desk Supervisor assists with daily front desk operations, supports Front Desk Agents during busy shifts, handles escalated guest concerns, and helps manage the check-in and check-out process to ensure efficiency and accuracy. Responsibilities include supervising front desk staff, training new employees, creating shift schedules, assisting with guest service issues, authorizing refunds or room changes when necessary, monitoring room availability and reservations, coordinating with housekeeping and maintenance to ensure rooms are ready, and ensuring Hilton service standards are maintained at all times. This position typically pays $16 to $35 per hour depending on location, experience, and hotel size, with higher wages often offered at large or high-occupancy properties. Full-time employees may be eligible for benefits including health, dental, and vision insurance, paid time off, 401(k) with company match, Hilton employee hotel discounts, paid holidays, and advancement opportunities into hotel management roles. Some hotels may also offer performance bonuses, shift differential pay for evening or overnight shifts, and incentive bonuses tied to guest satisfaction scores or upselling programs.

Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager.Immediately greet guests and offer to assist with their needs.Register and assign guests to ho

Be part of Hilton Hotel Front Desk Associate and be the first friendly point of contact. In this role, youll check people in, answer questions, and keep schedules organized, staying on schedule and working with care. Success comes from people who bring calm communication, professionalism, and attention to detail Grow your confidence, your skills, and your opportunities over time.

Make an impact in the role of Hotel Front Desk Clerk to perform daily responsibilities with dedication. Provide excellent interactions with customers and colleagues. Ensure compliance with company and safety standards. Perks include competitive pay, flexible schedules, hands-on training, a collaborative workplace, and room for career growth.

ABOUT THE POSITION: -Responsible for handling guest check-ins and check-outs efficiently, informing guests of hotel's facilities at time of registration. -Handle guest issues, complaints, and requests and pro-actively resolve in a manner satisfactory to both the guest and hotel. -Answer guest questions regarding local area facilities and be able to give proper directions to these areas. -Demonstrate proper telephone etiquette, transferring of calls, and taking accurate messages for guests and fellow employees, according to company standards. -Concierge- Manage guest experience by informing guests of various activities and dining around the area. Booking any activity or reservations as requested by guest. JOB REQUIREMENTS: -High school graduate or GED certificate, with an aptitude for math. -Previous hotel front desk and SMS computer experience a plus. -Basic computer skills a must. Must be able to work well with others and must be able to work alone and overnight shifts. Overnight shift requires staff to remain awake at all hours at the night. Qualified candidates are invited to submit your resumes to this posting or visit the hotel property to complete an application at the front desk.

Job DescriptionAbout WS Management WS Management is a growing California based hotel management company committed to delivering strong financial performance through exceptional hospitality, engaged teams, operational discipline, and responsible asset stewardship. Our leaders are expected to be visible, hands on, and solutions oriented. We believe successful hotel operations begin with attracting and retaining the right people, maintaining clean and well cared for properties, delivering outstanding guest experiences, and protecting the long term value of every asset we manage. Position Overview WS Management is seeking an experienced Regional Director of Operations to provide strategic and operational leadership to our select-service hotels throughout Northern California. This position will oversee a portfolio of properties representing multiple nationally recognized hotel brands. The Regional Director of Operations will be accountable for property performance, leadership development, guest satisfaction, brand compliance, financial results, and the consistent execution of company standards. This is not a remote, desk-based leadership position. The successful candidate will maintain a strong presence at the properties, build trusted relationships with General Managers and their teams, and remain closely connected to day to day hotel operations. Approximately 85% travel throughout Northern California is expected. The ideal candidate is a decisive and approachable hotel operator who can evaluate a property, identify the most important opportunities, establish clear priorities, and hold leaders accountable for sustained results. Key ResponsibilitiesRegional Leadership and Accountability Provide direct leadership, coaching, and accountability to General Managers throughout the assigned region. Establish clear operational priorities and ensure property leaders consistently follow through on company and ownership expectations. Develop strong, independent General Managers who can lead their teams, solve problems, and communicate accurate and timely information. Maintain a visible presence at each property through regular site visits, leadership meetings, and operational reviews. Assist with leadership transitions, property openings, renovations, brand conversions, and other major operational initiatives. Support WS Management's continued growth by helping integrate new properties and leadership teams into company systems and culture. Operational Excellence Evaluate hotel performance across front office, housekeeping, maintenance, sales, food and beverage, safety, and other applicable departments. Ensure company SOPs, operational checklists, brand standards, and property-level controls are consistently implemented and maintained. Conduct formal quality assurance inspections at least twice annually, in addition to regular scheduled and unannounced property visits. Identify operational gaps and work with General Managers to create practical action plans with defined responsibilities and deadlines. Ensure properties are maintained to WS Management's standards for cleanliness, condition, safety, and overall guest readiness. Review guest feedback and satisfaction trends and ensure property leaders respond promptly and address recurring service concerns. Financial and Commercial Performance Review property financial performance, including budgets, forecasts, revenue, labor, expenses, flow-through, and profitability. Partner with General Managers, Sales, Revenue Management, and Finance to identify risks and opportunities and develop appropriate action plans. Ensure General Managers understand their financial statements and can explain monthly results, variances, and corrective actions. Challenge properties to grow revenue while maintaining appropriate expense controls and protecting the guest experience. Support the annual budgeting and capital planning processes. Ensure property purchasing and operational decisions are accurate, well-supported, and aligned with ownership priorities. People and Culture Build a culture of accountability, teamwork, respect, and outrageous hospitality. Coach General Managers on leadership effectiveness, communication, employee engagement, retention, training, and succession planning. Partner with Human Resources on workforce planning, employee relations, investigations, performance management, leaves, and compliance matters. Ensure leaders follow established hiring, onboarding, training, coaching, and documentation processes. Identify high-potential leaders and create development opportunities that support internal career growth. Promote an inclusive workplace where employees feel respected, supported, and responsible for contributing to the success of the property. Compliance and Asset Protection Ensure compliance with company policies, brand requirements, safety standards, and applicable federal, state, and local regulations. Partner with Human Resources, Finance, Risk Management, and ownership to address concerns promptly and appropriately. Monitor property-level controls related to cash handling, purchasing, payroll, timekeeping, inventory, safety, and loss prevention. Ensure operational issues are communicated accurately and escalated promptly when additional support or intervention is needed. Qualifications Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred; equivalent hotel leadership experience will be considered. At least seven years of progressive hotel operations experience, including three or more years as a successful General Manager, Area General Manager, or regional operations leader. Experience overseeing select-service hotels within nationally recognized brands. Multi-property or regional leadership experience strongly preferred. Demonstrated success improving financial performance, guest satisfaction, brand compliance, and employee engagement. Strong understanding of hotel financial statements, budgeting, forecasting, labor management, expense controls, and revenue strategy. Ability to develop leaders while maintaining clear performance expectations and accountability. Strong analytical, organizational, problem-solving, and decision-making skills. Excellent written and verbal communication skills, including the ability to communicate effectively with property teams, corporate leaders, ownership, and brand representatives. Comfortable working in a fast-paced, growing organization where priorities may evolve. Proficiency with hotel operating systems, financial reporting platforms, Microsoft Office, and team communication tools. Valid driver's license and ability to travel approximately 85% throughout Northern California, including occasional overnight travel. Ability to respond to urgent property needs outside traditional business hours when necessary. Our Leadership Philosophy At WS Management, our leaders are expected to think beyond the immediate problem. We value leaders who identify root causes, develop sustainable solutions, communicate honestly, and follow through on commitments. Our operational philosophy is guided by six core pillars: Deliver Outrageous Hospitality Attract and Retain the Right People Make Everything Sparkle Mind the Middle of the Page Practice Customer-Focused, Consultative Selling Protect Our Assets We also remain mindful of the three areas every strong decision should support: our People, our Planet, and our Profit. WS Management is an equal opportunity employer. We are committed to maintaining a respectful and inclusive workplace and consider qualified applicants without regard to any characteristic protected by applicable law.

We’re seeking a motivated Hotel Front Desk Associate, where you will manage simple records and enter information accurately, provide friendly assistance to customers and team members, and follow schedules and complete assigned tasks on time.

As the Assistant Front Office Manager, you'll be responsible for providing quality guest service within the guidelines specified by hotel management. You'll lead all Front Office Operations (Front Desk, Bell, Door, and Night Audit) by setting and maintaining a high level of guest service. Providing

Familiarity with hotel management software and Microsoft Office suite. Lions Gate Hotel provides a unique workplace set within the historic McClellan military base, blending preserved character with modern amenities. Join Our Team as a Front Desk Agent!.

Houseperson / Laundry Attendant (Overnight Front Desk Break Coverage).This role requires a nightly rotation between all three hotel properties.Do you take pride in keeping things clean and organized? Do you enjoy helping guests and being part of a team? We are currently hiring a Houseperson / Laund

Customer Service Representative.At Top Rank Plumbing in Carmichael, CA, we know that a well-organized dispatch team is the backbone of excellent service.We're looking for a full-time Customer Service Representative to manage and coordinate service calls, ensuring our technicians are where they need

Customer Service Representative.At Bell Brothers Plumbing, Heating & Air, we are your gateway to a rewarding career in HVAC and plumbing services! We are proud to be a leading provider of heating, ventilation, air conditioning, windows, and plumbing solutions, and we believe that our success is root

NVISION Eye Centers is one of the largest ophthalmology providers in the U.California, Nevada, Oregon, Arizona, Texas, and Utah.An innovative leader in ophthalmology, we are dedicated to providing the best patient experience through the use of the latest technology and treatment by the most talented

Endoscopy Center of South Sacramento is looking for a Front Desk Receptionist to join the team!. The Front Desk Receptionist interfaces with patients and families, physicians, vendors and staff; Admit patients and process their paperwork; Update patient demographics/information in system; Collect ba

This pivotal role will involve managing the front desk operations and supporting the administrative tasks for the site. Medical Front Desk Receptionist. We are seeking a Medical Front Desk Receptionist for our clinical research site Peninsula Research Associates located in Rolling Hills Estates, CA.

Stock front office supplies and notify necessary personnel to order low inventory.

With supervisor approval, incumbents may be eligible for intermittent remote work; however, they must physically reside within the Sacramento region or have the ability to regularly report to a City of Sacramento physical worksite with little notice.The Department of Public Works, Parking Services D

Customer Service Representative.The Customer Service Representative will follow up on existing accounts and customer service calls.This position ensures our customers know their business is appreciated and that their needs and concerns are our upmost priority.This will be measured by retaining a gre

Customer Service Representative.Under the general supervision of the Store Manager and District Operations Manager, the Customer Service Representative (CSR) supports daily store operations while upholding the company's commitment to exceptional customer service.This role is responsible for cashieri

We are a rapidly growing company that has more clients than we can see.We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth.What we do is provide benefits for labor unions, credit unions, and associations.Working with police dep

Remote Customer Service Representative.Sacramento, California, United States.About the job Remote Customer Service Representative.Destination Planning Consultants assist travelers with researching, organizing, and coordinating travel experiences.Consultants work with clients to explore destinations,

Minimal weekday hours required (join for weekends only!).Competitive hourly pay rates & team bonus.Additional terms and conditions apply.At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a pe

Maintain office appearance and confirm tasks are completed by initialing the front office logs.

As a Telephone Receptionist, you will play a key role in ensuring exceptional customer service and representing the company in a professional manner at all times, providing professional telephone answering, virtual reception, and PA services to ensure our customers never miss a business opportunity

Serves as front-line telephone and in-person receptionist at the community center.