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pMCI is seeking Customer Service Representatives to deliver inbound support, technical assistance, and account management. You will answer questions, resolve issues, and ensure positive customer experiences in a fast-paced team setting. /ppWe provide comprehensive training, ongoing coaching, and clear career advancement opportunities. This role emphasizes reliability, strong communication, and collaborative problem-solving within our customer service team. /p #J-18808-Ljbffr

ph3OKU Andalusia - Bellboys Supervisor / Supervisor/a de Bellboys /h3 pAt OKU, we believe in offering extraordinary experiences both for our guests and for our team. We are committed to attracting top‑tier talent from around the world, bringing together passionate individuals who share our vision of exceptional hospitality. We are seeking a Bellboys Supervisor to join OKU Andalusia, our new five‑star resort on the Costa del Sol, just minutes from Sotogrande, with accommodation included. /p pThis role is fundamental in shaping the guest’s first and last impression at OKU Andalusia, leading the Bellboys team and ensuring a seamless, authentic arrival and departure experience aligned with the brand’s laid‑back luxury ethos. It offers a unique opportunity to become part of an award‑winning and rapidly expanding lifestyle brand redefining modern hospitality. /p h3Responsibilities /h3 ul liSupport the Front Office Manager in the daily operation and supervision of the Bellboys team, ensuring a warm, efficient and personalised guest arrival and departure experience aligned with OKU brand standards. /li liSupervise and coordinate bell services including luggage handling, guest escorts, room orientations, internal deliveries and transportation assistance. /li liEnsure high standards of service, presentation, professionalism and guest interaction across all bell service touchpoints. /li liActively participate in daily operations, leading by example and providing hands‑on support to the team during peak arrival and departure times. /li liOversee VIP arrivals, returning guests and special requests in close coordination with Front Office and Guest Experience teams. /li liHandle guest feedback, complaints or incidents related to bell services in a professional, calm and solution‑oriented manner. /li liSupport staff scheduling, training, coaching and performance monitoring to maintain motivated, service‑driven and well‑presented teams. /li liEnsure compliance with brand image, grooming, behaviour and communication standards within all bell service areas. /li liAssist in the control and maintenance of bell service equipment, luggage storage areas and vehicles where applicable, following company procedures. /li liPrepare and conduct daily briefings, sharing key guest information, service priorities and operational updates with the team. /li liSupport Front Office management with reporting, operational meetings and service improvement initiatives. /li liAssist during hotel openings, peak seasons, special events and high‑occupancy periods. /li /ul h3Candidate Requirements /h3 ul liMinimum of 2 years’ experience as Bellboy Supervisor, Senior Bellboy, Guest Services Supervisor or similar role within luxury hotels, resorts or high‑end lifestyle properties. /li liStrong operational background in guest services, concierge or front office support functions; resort experience highly desirable. /li liBased in the Costa del Sol or willing to relocate. /li liAbility to work in a fast‑paced environment and manage multiple guest requests simultaneously. /li /ul h3Behavioural Competencies /h3 ul liStrong guest‑focused mindset with a genuine passion for high‑end hospitality and service excellence. /li liNatural leadership skills with the ability to motivate, coach and support multicultural teams. /li liExcellent organisational and time‑management skills, with the ability to prioritise under pressure. /li liCalm, professional and solution‑focused attitude in high‑volume and high‑demand environments. /li liStrong attention to detail and commitment to consistency and quality of service. /li liProactive, flexible and adaptable approach within a dynamic and evolving operation. /li /ul h3Technical Skills and Knowledge /h3 ul liFluency in Spanish and professional level of English (additional languages are a plus). /li liSolid understanding of guest service standards, luxury hospitality protocols and health safety procedures. /li liBasic reporting skills and familiarity with operational systems used within Front Office departments. /li liProficient in Microsoft Office (Word, Excel, Outlook). /li /ul pWe offer a competitive remuneration and benefits package according to your profile, along with available accommodation options to ensure a seamless and rewarding journey as part of our team. /p /p #J-18808-Ljbffr

About Essentialist Cualquier información adicional que necesite para este trabajo se encuentra en el texto a continuación. Asegúrese de leerla detenidamente y luego envíe su solicitud. Essentialist is a members-only travel service with offices in the United States, Mexico, Argentina, and Spain. With a global team of Travel Designers, destination specialists, and an extended network of local experts, we create highly personalized journeys that go beyond the expected. Our mission is to help members travel more meaningfully by connecting them to the people, places, and experiences that define each destination. About the Role As a Travel Designer, you are responsible for transforming each member's travel dreams, preferences, and aspirations into exceptional, tailor-made journeys that feel effortless, thoughtful, and deeply personal. Working within a Pod that operates as a business unit, you will combine curiosity, creativity, commercial awareness, and outstanding communication skills to design experiences that delight members while contributing to the Pod's commercial success. You will report directly to the Experience Manager, who provides your day-to-day leadership, sets priorities, and supports your performance and professional growth. You will partner closely with the Travel Design Lead, who is responsible for establishing travel design standards, coaching the team, and ensuring every itinerary and proposal consistently meets the quality standards. You will also collaborate closely with the Destination Team, leveraging their expertise to create exceptional journeys while contributing your own insights and feedback to continuously improve destination knowledge, experiences, and recommendations. Together, you will collaborate across the Pod to deliver the level of personalization, attention to detail, commercial impact, and service excellence. Your Areas of Ownership Member Understanding ● Collaborate closely with the Experience Manager to develop a deep understanding of each member's travel style, preferences, priorities, and aspirations. ● Demonstrate curiosity by asking the right questions and proactively seeking the context needed to design highly personalized journeys. ● Translate member profiles and insights into thoughtful recommendations that accurately reflect each member's needs, preferences, and expectations. ● Apply empathy, active listening, and exceptional attention to detail to ensure every itinerary feels personal, relevant, and carefully crafted. ● Demonstrate sound judgment by delivering recommendations that are accurate, relevant, and fully aligned with the member's needs, budget, preferences, and expectations. Travel Design Excellence ● Design highly personalized journeys that combine creativity, attention to detail, and operational feasibility. ● Craft itineraries that reflect each member's lifestyle, interests, and travel aspirations. ● Work closely with the Destinations team to combine destination expertise with member insights, creating thoughtfully curated journeys that feel authentic, personalized, and truly exceptional. ● Deliver proposals that feel unique, thoughtful, and tailored to every member. ● Balance inspiration with practicality while maintaining Essentialist's standards of quality and luxury. ● Partner with the Travel Design Lead to continuously elevate the quality, creativity, and consistency of every itinerary and proposal. ● Continuously expand your destination knowledge and seek inspiration to create unforgettable travel experiences. Commercial Impact ● Contribute to revenue growth by identifying opportunities to enrich every itinerary with meaningful experiences and additional services. ● Support trip conversion through timely responses, thoughtful recommendations, and compelling travel proposals. ● Balance creativity with commercial awareness, ensuring recommendations deliver value for both the member and the business. ● Recognize opportunities to surprise and delight members while strengthening long-term loyalty. Destination Collaboration ● Build strong relationships with the Destination Team to continuously deepen your destination knowledge. ● Partner closely with Destination Specialists to ensure every itinerary reflects local expertise, operational feasibility, and the highest quality standards. ● Share feedback on destinations, suppliers, and experiences to help continuously improve recommendations and travel content. ● Proactively identify gaps, inconsistencies, or opportunities for improvement and collaborate with the Destination Team to strengthen future itineraries. ● Contribute to building and evolving destination's knowledge by sharing learnings and insights from your member interactions. Operational Excellence ● Respond promptly to member requests and internal priorities, maintaining speed without compromising quality. ● Manage multiple trips simultaneously while consistently meeting turnaround expectations and service standards. ● Translate member needs into clear, structured, and actionable plans for the Operations team. ● Build accurate, complete, and operationally feasible itineraries by working closely with the Destination Team and leveraging their expertise. ● Maintain exceptional attention to detail across every stage of the travel design process, ensuring every proposal meets the quality standards. Collaboration & Continuous Improvement ● Partner closely with your Experience Manager, Operations Executives, Travel Design Lead, and Destination Team to deliver exceptional member experiences. ● Collaborate with the Destination Team to ensure every itinerary reflects local expertise, operational feasibility, and the highest quality standards. ● Proactively share feedback, identify gaps, and suggest improvements to destination content, supplier recommendations, and travel experiences, helping continuously strengthen the destination knowledge. ● Maintain clear, proactive, and accurate communication with the Operations Executives, ensuring all information is transferred seamlessly to enable flawless trip execution. ● Collaborate openly across the Pod, embrace feedback, continuously develop your travel expertise, and contribute to raising the team's standards. Qualifications / Requirements ● Proven experience in luxury travel, bespoke travel agencies, tour operators, DMCs, concierge services, or premium hospitality is required. ● Outstanding written and verbal communication skills in English; additional languages are a plus. ● Exceptional curiosity and a genuine passion for travel, destinations, and cultures. ● Excellent attention to detail with the ability to interpret complex requests accurately. ● Strong commercial awareness and the ability to naturally identify opportunities to enhance both the member experience and business results. ● Highly organized with the ability to manage multiple priorities in a fast-paced environment. ● Excellent judgment, problem-solving skills, and decision-making ability. ● Collaborative mindset with the ability to work effectively within a cross-functional Pod structure. ● Comfortable adopting new tools, technology, and AI solutions that enhance efficiency, collaboration, and the overall member experience. What Great Looks Like Success as a Travel Designer means creating journeys that feel deeply personal, effortless, and unforgettable. You will: ● Consistently design exceptional, highly personalized travel experiences. ● Develop a deep understanding of every member's preferences and travel aspirations. ● Respond quickly while maintaining outstanding quality and attention to detail. ● Deliver recommendations that are thoughtful, accurate, and commercially impactful. ● Build trusted partnerships within your Pod to ensure seamless execution. ● Continuously expand your travel knowledge and inspire members with exceptional ideas. xqysrnh ● Contribute to long-term member loyalty by creating experiences members can't wait to repeat.

ph3Customer Service Representative /h3 pWe are seeking a friendly, reliable, and customer‑focused individual to deliver smooth, satisfying experiences for our clients. /p h3Key Responsibilities /h3 ul liHandle inbound calls, emails, or chats from customers. /li liProvide accurate information about products, services, and billing. /li liResolve customer complaints and, when necessary, escalation. /li liMaintain detailed records of customer interactions. /li liFollow company procedures and compliance guidelines. /li liMeet performance goals related to quality, efficiency, and customer satisfaction. /li liParticipate in training and coaching to improve service delivery. /li /ul h3Qualifications /h3 ul liMust be 18 years of age or older. /li liHigh school diploma or equivalent. /li li1+ years of customer service experience, preferably in a contact center. /li liStrong communication and interpersonal skills. /li liAbility to multitask and work in a fast‑paced environment. /li liFamiliarity with CRM systems and call center tools. /li liFluent in English and Spanish. /li /ul h3Location Eligibility /h3 pMust be authorized to work in the country where the job is based. /p h3Background Security /h3 ul liMust be willing to submit a Level II background and/or security investigation with a fingerprint. Job offers are contingent on investigation results. /li liMust be willing to submit to drug screening. Job offers are contingent on screening results. /li /ul h3Compensation Benefits /h3 ul liHealth insurance coverage for HMO, dental, and dependent plans. /li liPerformance and loyalty bonuses. /li liAllowances for rice, clothing, laundry, and meals. /li liCareer growth and learning opportunities. /li liEmployee shuttle services. /li liCompany retreats and off‑site events. /li liIn‑office rewards, raffles, recognition gifts, and treats. /li liFree meal during training. /li liFrequent workplace disinfection and fogging. /li liOpportunities for growth and promotion. /li /ul h3Workplace Physical Demands /h3 pThe position is performed in a professional office environment. The employee will be largely sedentary and required to sit/stand for long periods while using a computer and telephone headset. The employee may, occasionally, be required to move about the office, reach in any direction, and lift up to forty (40) pounds. /p h3Americans with Disabilities Act (ADA) Reasonable Accommodation /h3 pMCI and its affiliates provide reasonable accommodations when requested by a qualified applicant or employee with a disability, unless such accommodations would cause undue hardship. For accommodation requests, please contact Human Resources. /p h3Equal Employment Opportunity Statement /h3 pAt MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees and customers. All aspects of employment are based solely on merit and qualifications. MCI maintains a workplace free from discrimination and harassment. MCI does not discriminate on the basis of age, ancestry, color, family or medical leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other legally protected characteristic. MCI will consider qualified applicants with criminal histories in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. /p /p #J-18808-Ljbffr

Fortil is an international engineering and technology consulting group built on an independent model and bringing together more than 2,500 employees. With 30 offices across 14 countries, Fortil fosters entrepreneurial freedom and the development of individual potential. JOB DESCRIPTION Siga leyendo para comprender completamente lo que este trabajo requiere en cuanto a habilidades y experiencia. Si su perfil encaja, presente su candidatura. The role involves taking end‐to‐end responsibility for developing, validating, and maintaining manufacturing test benches dedicated to the testing of electronic boards and assemblies. The position is embedded in the production and engineering teams and contributes from the earliest specification phases all the way to industrial deployment. Key responsibilities include: Test bench development — Develop production‐ready test benches, including programming, functional testing, JTAG testing, and automated sequences. Technical documentation ownership — Act as owner of all related documents (specification, validation, maintenance) and ensure their continuous update. Debugging tools creation — Develop and propose debugging tools to support production troubleshooting and efficiency. Test coverage analysis — Own the Article/Bundle/Payload test coverage analysis and ensure completeness and relevance. Test strategy definition — Propose a test strategy adapted to each project in collaboration with OPL, TL, and the Test Center. Work instructions preparation — Prepare clear and robust work instructions for production operators. Production support — Provide technical support to production teams when expertise is required. Participation in gates — Participate in board and system gates throughout the product lifecycle. Continuous improvement — Contribute to continuous improvement initiatives with a strong Root Cause Analysis orientation. Operational improvement team — Be part of improvement teams dedicated to operations optimization. Profile requirements: You hold a Master's degree in science or engineering and have strong experience in manufacturing test engineering applied to electronic boards and industrial environments. You master: Test automation and automated test development Industrial software engineering (machine programming, production tools) Computer skills required for scripting, automation, and debugging Production test methods including functional, programming, and JTAG testing Continuous improvement practices and RCA methodologies Cross‐functional collaboration with production, methods, and engineering teams Fluent in English and in Spanish WHY JOIN US At Fortil, we set up tangible initiatives to support your growth and provide a stimulating work environment: Coaching and support for skills development Technical projects with high added value in demanding sectors (industry, defense, transportation) The opportunity to evolve into senior engineering or software architecture roles A collaborative and international environment A policy dedicated to work-life balance Fortil is committed to equal opportunities. xqysrnh All our roles are open to people with disabilities, without discrimination on the basis of gender, origin, or sexual orientation.

Shape the future of logistics with us! At Tosca, we help the world's leading retailers and suppliers eliminate waste, reduce costs, and improve efficiency with our reusable packaging solutions. Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specialist to strengthen our EMEA-team. As the primary point of contact for customers in the EMEA-region, you'll play a key part in delivering a smooth and positive customer experience — from onboarding and order‐to‐invoice coordination to reliable day‐to‐day support. Dé el siguiente paso en su carrera profesional ahora: desplácese hacia abajo para leer la descripción completa del puesto y envíe su solicitud. You'll collaborate closely with internal departments, helping to solve customer needs efficiently while contributing to continuous improvement and quality across our processes. It's a role where you can truly make an impact, both for our customers and for the way we work! For this role, we expect the new colleague to work from our office in Madrid (Spain). Your responsibilities You provide customer support for different regions within EMEA and act as the first point of contact for questions and inquiries You maintain data and set up new customers, building long-term relationships through excellent service You monitor daily warehouse movements and proactively identify and address discrepancies You coordinate inventory checks, taking responsibility for communication, analysis, and follow-up You handle quality-related issues and stay in close contact with the quality department until resolution Your profile You have completed vocational training as an industrial clerk, office administrator, or have comparable experience in customer service You are motivated and eager to learn – your motivation is more important than many years of experience You have very good English, Spanish & French language skills (additional languages are a plus) You have strong organizational skills, with an eye for detail, the ability to prioritize, and a hands-on mentality You have excellent communication skills and enjoy working with customers You are confident in using MS Office – training on our internal software will be provided What we offer you Fixed-term contract for 1 year, with the possibility of extension into a permanent contract, and a competitive remuneration package aligned with your skills and experience. Local benefits ( applicable to the Madrid (Spain) location) Home-office up to 2 days/week is possible after the onboarding period Continuous investment in your personal and professional development through training and coaching. A dynamic and fast-growing company that is part of a strong international group, with a focus on sustainability. A supportive, collaborative team environment where your ideas and contributions matter Interested? We cultivate a tight-knit team of smart people who care about their work and their colleagues. We believe this is a really exciting opportunity for someone who is up for a fast-paced challenge and is eager to become an integral member of our team. Send us your CV and your letter of motivation in English. We're looking forward to meeting you! Privacy Notice Your personal data will be processed by Tosca for recruitment purposes in accordance with GDPR and applicable local data protection laws. We value diversity and equal opportunity. Applicants are welcomed based on their individual merits as we do not discriminate on the grounds of age, sex, disability, ethnic or racial origin, religion or belief, or sexual orientation. xqysrnh With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. External recruitment services/agencies will not be used for this position.

ph3Position Overview /h3 pWe are looking for enthusiastic bCustomer Service Representatives /b to provide exceptional support for inbound customer service, technical support, and account management programs. In this role, you will assist customers by answering questions, resolving issues, troubleshooting basic technical concerns, and ensuring every interaction results in a positive customer experience. /p pThis is an excellent opportunity for individuals who enjoy helping others, solving problems, and working in a fast‑paced, team‑oriented environment. We offer comprehensive training, ongoing coaching, and excellent career advancement opportunities. /p h3Key Responsibilities /h3 ul liAnswer inbound customer inquiries professionally and courteously. /li liResolve customer concerns through effective problem‑solving. /li liTroubleshoot basic technical and account‑related issues. /li liProcess customer requests and maintain accurate account records. /li liUtilize company systems to document customer interactions. /li liFollow client procedures, compliance requirements, and quality standards. /li liEscalate complex customer concerns when necessary. /li liAchieve customer satisfaction, quality, and productivity goals. /li liParticipate in ongoing training and development. /li liMaintain regular attendance and schedule adherence. /li /ul h3Candidate Qualifications /h3 ul liMust be at least 18 years of age. /li liHigh school diploma or equivalent. /li liExcellent communication and interpersonal skills. /li liBasic computer and data entry skills. /li liAbility to type at least 20 words per minute. /li liFamiliarity with Microsoft Office Suite. /li liStrong customer service and problem‑solving abilities. /li liAbility to work independently and collaboratively. /li liReliable with excellent attendance. /li /ul h3Preferred /h3 ul liOne year of customer service, retail, hospitality, administrative, or contact center experience. /li /ul h3Conditions of Employment /h3 ul liMust be authorized to work in the country where the job is based. /li liMust be willing to submit up to a Level II background and/or security investigation with a fingerprint. /li liMust be willing to submit to drug screening. /li /ul h3Physical Requirements /h3 pThis job operates in a professional office environment. The employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee may need to operate a computer and other office equipment, including a phone, copier, and printer. Occasionally, the employee may need to move about the office, reach in any direction, raise or lower objects, move objects from place to place, hold onto objects, and exert force up to forty (40) pounds. /p h3Reasonable Accommodation /h3 pConsistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodation would cause undue hardship. /p h3Diversity and Equality /h3 pAt MCI and its subsidiaries, we embrace differences and maintain a work environment free from discrimination. All aspects of employment are based solely on a person's merit and qualifications. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. /p /p #J-18808-Ljbffr

ph3Position Overview /h3 pMCI is a fast‑growing tech‑enabled business services company with a strong call center footprint across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything‑as‑a‑Service (XaaS) cloud technology solutions to a wide range of industries, including healthcare, retail, government, education, telecom, technology, e‑commerce, and financial services. MCI’s contact centres are staffed by both on‑site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability, and reduce costs. /p pWe are looking for a skilled and enthusiastic bContact Center Trainer /b to deliver high‑impact training programs that prepare our agents to exceed client expectations and deliver exceptional customer experiences. If you are passionate about coaching, communication, and continuous improvement, we invite you to apply. /p h3Key Responsibilities /h3 ul liDeliver engaging training sessions for new hires and existing agents across multiple client accounts. /li liDevelop training materials, manuals, and e‑learning content tailored to client‑specific processes. /li liConduct onboarding, soft‑skills, product, and systems training in both in‑person and virtual formats. /li liEvaluate training effectiveness through assessments, feedback, and performance metrics. /li liCollaborate with operations and quality teams to identify training needs and performance gaps. /li liMaintain accurate training records and prepare reports for internal and client stakeholders. /li liStay current with BPO trends and best practices to continuously improve training delivery. /li /ul h3Candidate Qualifications /h3 ul liBachelor’s degree in Education, Communications, or a related field (preferred). /li li2+ years of experience as a trainer in a BPO or high‑volume contact centre. /li liStrong facilitation, communication, and interpersonal skills. /li liFluent in English and Spanish. /li liExperience with Learning Management Systems (LMS) and virtual training tools. /li liProficiency in Microsoft Office and contact centre platforms (e.g., CRM, dialers). /li liAbility to manage multiple training batches in a fast‑paced environment. /li liTraining certifications (e.g., Train‑the‑Trainer, Instructional Design) are a plus. /li /ul h3Compensation Benefits /h3 pStarting compensation is based on experience and includes a competitive salary, performance bonuses, and a comprehensive benefits package. Benefits include: HMO coverage, dental coverage, meal allowances during training, career growth and learning opportunities, performance and loyalty bonuses, employee shuttle services, company retreats, and other rewards. /p h3Physical Requirements /h3 pThis job operates in a professional office environment. The employee will be largely sedentary, required to sit/stand for long periods while using a computer and telephone headset. They may occasionally need to move about the office, reach in any direction, and lift or move objects up to 40 pounds. /p h3Conditions of Employment /h3 ul liMust be authorized to work in the country where the job is based. /li liMust be willing to submit up to a Level II background and/or security investigation with a fingerprint; job offers are contingent on background/security investigation results. /li liMust be willing to submit to drug screening; job offers are contingent on drug screening results (does not apply in Canada). /li /ul h3Reasonable Accommodation /h3 pConsistent with the Americans with Disabilities Act (ADA), MCI and its affiliates provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The request applies to all aspects of employment. /p h3Equal Opportunity Employer /h3 pMCI embraces differences and provides a work environment free from discrimination. All aspects of employment are based solely on merit and qualifications. MCI does not discriminate against any employee or applicant on any protected characteristic and considers qualified applicants with criminal histories in a manner consistent with applicable laws. /p /p #J-18808-Ljbffr

AVATR, a premium intelligent electric vehicle brand, is seeking a CRM Specialist/Manager to join our Europe Overseas Business Development Team at our Madrid subsidiary. Together with the team, you will support AVATR's expansion in the Spanish market across business development, sales, marketing, aftersales, and network operations. Para presentar una candidatura, simplemente lea la siguiente descripción del puesto y asegúrese de adjuntar los documentos pertinentes. What you will do: 1. Daily Operations Monitoring & KPI Management • Supervise daily operations of in-house or outsourced call center teams., • Track and report on core operational KPIs including:, • Call answer rate and abandonment rate., • Average speed of answer (ASA) and average handling time (AHT)., • Work order closure rate and first contact resolution (FCR)., • Customer satisfaction (CSAT) score., • Generate daily, weekly and monthly operational performance reports., • Identify operational bottlenecks and implement process improvements to meet requirements. 1. Service Quality Assurance & Standard Compliance • Conduct regular quality audits through call recording monitoring, customer follow-up calls and work order review., • Provide constructive feedback and coaching to customer service representatives on service attitude, communication skills and problem-solving techniques., • Analyze quality trends and identify training needs for the team., • Ensure all customer interactions comply with brand standards, company policies and local regulatory requirements., • Drive continuous improvement in service quality and customer experience. 1. Escalated Complaint Resolution & Crisis Management • Serve as the primary escalation point for complex customer complaints and emergency service incidents., • Coordinate cross-functional resources (technical, service, parts) to resolve escalated issues within 24 hours., • Conduct root cause analysis for high-impact customer complaints and implement preventive measures., • Maintain detailed records of escalated cases and track resolution progress until closure. 1. Knowledge Base Management & Information Synchronization • Collaborate with headquarters and regional technical, service and parts teams to develop and maintain the call center knowledge base., • Update and validate content including frequently asked questions (FAQs), troubleshooting guides, policy explanations, product information and service procedures., • Ensure all knowledge base content is accurate, up-to-date and easily accessible to customer service representatives. 1. Training & Performance Management • Design and deliver comprehensive onboarding training programs for new call center employees covering:, • Brand standards and service etiquette, • Product knowledge and vehicle features, • CRM system operation and work order management, • Customer service skills and complaint handling techniques, • Develop and implement ongoing training programs to enhance team capabilities., • Design and execute performance-based incentive schemes to motivate the team. What you will bring: • Bachelor's degree in Business Administration, Communications or related field., • Minimum 2-3 years of experience in call center operations, customer service or CRM management., • Proven experience in KPI monitoring and service quality management., • Proficiency in both English and Spanish., • Strong problem-solving skills and ability to handle high-pressure situations., • Experience with CRM systems (Salesforce, Dynamics or similar) and call center software. xqysrnh, • Advanced proficiency in MS Office (Excel, Word, PowerPoint).

Manager Breeding TomatoThis is why you want to be a Manager Breeding 2 at Enza ZadenTake responsibility for leading and strengthening breeding programs for one or multiple crop segments in a global and regional context.Play a pivotal role in translating crop strategy into robust breeding execution and delivery.Lead larger breeding teams and multidisciplinary projects in a science‑driven, innovation‑focused organization.Combine crop expertise, people leadership, and operational excellence to deliver long‑term value through genetics.Make a difference as Manager BreedingReporting to the Head of Breeding / Global Manager Breeding, as Manager Breeding you are responsible for developing and executing breeding strategies for one or multiple crop segments on a global or regional scale. You ensure a strong and continuous pipeline of successful varieties by aligning breeding priorities with crop strategy and translating these into effective execution.In this tactical–operational role, you lead breeding teams, steer complex programs, and drive innovation through new genetics and technologies, while ensuring consistent delivery and continuous improvement.You will:Lead, coach, and develop breeding teams, ensuring strong performance, engagement, and capability development across cultures.Contribute as an active member of the Crop Supply Team, supporting the development and realization of crop segment strategy within agreed budgets and priorities.Develop and implement breeding strategies for one or multiple crop segments, aligned with crop strategies and long‑term objectives.Design and oversee breeding projects and research initiatives, ensuring clear objectives, prioritization, and effective delivery across programs.Ensure optimal day‑to‑day breeding operations, including performance monitoring and effective allocation of people, knowledge, and infrastructure to deliver breeding outcomes.Drive the adoption of new genetics, technologies, tools, and processes, strengthening innovation impact and future breeding capabilities in close collaboration with Expert Breeders.Lead continuous improvement initiatives, optimizing breeding processes and aligning priorities with R&D leaders and Expert Breeders.Provide strong project leadership in multidisciplinary initiatives, coordinating cross‑functional teams and ensuring alignment with senior stakeholders.This role is suited for an experienced breeding leader who enjoys guiding teams, managing complexity, and delivering breeding impact at scale.What you bring as a future colleagueA higher professional education (HBO/Bachelor or higher), preferably in Plant Science or a related field.9–12 years of relevant experience in breeding, variety development, or applied R&D within an agricultural or life‑science environment.Broad technical knowledge across disciplines supporting variety development, including breeding, research, and applied technologies.Proven people‑management and leadership experience, guiding larger teams and working effectively across cultures through delegation and empowerment.Strong ability to steer priorities based on financial insights and customer needs, linking breeding outcomes to commercial value.Experience working in cross‑functional and multidisciplinary environments, collaborating with researchers, product developers, and commercial teams.Strong communication skills and proficiency in English and the local language, both written and verbal.Willingness to travel domestically and internationally as required.You are a confident and people‑oriented breeding manager who brings structure, direction, and energy to complex programs while developing others.Enza Zaden as your employerWith more than 3,000 passionate team members across the world, we're on a daily mission to develop the finest vegetable varieties. Our goal? To deliver seeds with that special something: vegetables with better taste, better yields, and better resistance. On our mission to feed the world, we challenge ourselves to gain deeper insights and find the next breakthrough. We grow and innovate together, and everyone’s contribution is valued. Throughout our 86 years, our family values, passion, independence and or focus on innovation have truly set us apart. Over 480 million people are eating our vegetables every day, something we are very proud of! Our passion isn't just a trademark; it's our driving force,propelling our rapid growth. If you're ready to explore your potential and thrive in a supportive environment, we welcome you to develop your talents with us. The combination of entrepreneurship, initiative and a healthy dose of determination has made Enza Zaden great and brought us where we are today. Enza Zaden is and always will be in motion: in the past, present and future.What you bring as our future colleagueMaster's degree or PhD in Plant Breeding, Genetics, Agronomy, Plant Sciences, or a related field.Minimum 8–10 years of relevant experience in plant breeding, research, product development, or a related agricultural industry.Proven experience leading breeding programs and managing multidisciplinary teams.Experience in people management, including coaching, mentoring, performance development, and team engagement.In addition, you have:Strong knowledge of modern breeding methodologies, genetics, genomics, and data-driven breeding approaches.Experience developing and executing breeding strategies aligned with business objectives and market needs.Fluency in English, both written and spoken.Strong leadership capabilities with the ability to inspire, develop, and coach teams in a multicultural environment.Proven ability to build, lead, and develop high-performing teams while fostering a culture of collaboration, accountability, and continuous improvement.Excellent stakeholder management skills and the ability to influence across functions, regions, and organizational levels.Strong commercial awareness and customer orientation, translating market insights into breeding priorities.Advanced analytical thinking, problem-solving, and decision-making skills.Proven ability to lead change, manage complexity, and drive continuous improvement.Experience collaborating effectively within global, cross-functional networks, including Research, Product Development, Marketing, Production, and Sales.Strategic mindset combined with a hands-on approach and a strong drive for results.We aspire to be a good employer that cares for our employees, both during and after their careers at Enza Zaden. Our most important benefits include:Active partnership in your professional development (personal growth); Tailor made leadership development programs and global e-learning platform; Employer sponsored retirement benefits.What you can expect from usWe believe it is important that you can grow in your work and feel good about what you do. That is why we invest in your development, well-being, and job satisfaction. Through our Great to Grow development program, our focus on vitality, and activities that bring colleagues together, we create a work environment where you can keep learning and contribute with energy and enjoyment.You can also count on:Opportunities for personal and professional development through our Great to Grow program and global learning platform; A strong focus on health, well-being, and engagement through various company initiatives and events.Let’s connectLooking for a career that grows with you? You will receive an automatic confirmation within a few minutes. We will let you know the next step within 20 business days.An assessment is part of the application process. This role cannot be filled on an interim basis. A security screening is also part of our recruitment process.Do you have questions about the role or the application process? Please feel free to contact Rosabel Barroso, HR Business Partner at r.barroso@enzazaden.esenza Zaden is an equal opportunity employer and does not discriminate based on background, identity, or personal characteristics.Want to learn more about Enza Zaden? Visit our website.#J-18808-Ljbffr

Únete al equipo de SII Group Spain y ayúdanos a impulsar la transformación digital e innovación. Asegúrese de enviar su solicitud rápidamente para maximizar sus posibilidades de ser considerado para una entrevista. Lea la descripción completa del puesto a continuación. Queremos incorporar a nuestro equipo un/a experto/a en Java para Sistemas de Combates. ¿Tienes experiencia en desarrollo software y te interesa trabajar en entornos tecnológicos avanzados? Queremos incorporar a un/a ingeniero/a para participar en proyectos de alto nivel dentro de sistemas complejos. Si estás buscando nuevas oportunidades donde crecer profesionalmente, no dudes en aplicar a esta oferta. Funciones • Diseño, codificación, pruebas e integración de software, • Explotación de herramientas de la suite IBM para control de la configuración del software y gestión de cambios y defectos Requisitos • Grado en Ingeniería Electrónica Industrial y Automática o similar., • Experiencia mínima de 3 años en desarrollo software., • Experiencia en Java Script, • Conocimientos en software testing., • Disponibilidad para trabajar de forma presencial en Cádiz Ubicación • Cartagena / La Palma (instalaciones cliente), • Modalidad: presencial (con posibilidad de teletrabajo de manera puntual) ¿Qué te ofrecemos? Contrato indefinido: Contrato indefinido, brindándote seguridad y confianza en tu futuro profesional. Jornada intensiva todos los viernes y el mes de agosto: Dale la bienvenida al fin de semana antes. Disfruta de jornadas intensivas los viernes y durante todo el mes de agosto para optimizar tu tiempo libre y equilibrar tu vida laboral. Retribución flexible: Te ofrecemos una retribución a la carta pudiendo elegir diferentes productos tales como seguro de salud, tickets de comida, transporte, guardería, plataformas de bienestar (WellHub), etc.. Metodología SmartWorking: Nos adaptamos a tu estilo de vida con nuestra metodología SmartWorking, que fomenta la flexibilidad y el teletrabajo, permitiéndote alcanzar un equilibrio entre tu carrera y tus compromisos personales. Oficinas Wellbeing: En nuestra sede de la Agencia West, contamos con instalaciones de bienestar de las que podrás disfrutar: gimnasio equipado, pista de pádel, rocódromo, clases individuales… Además, disponemos de Coffee Corner con café de especialidad para que puedas relajarte y disfrutar de tu pausa. IT & Engineering Academy: Sigue creciendo con nosotros a través de nuestra IT & Engineering Academy, el campus de formación que SII Group Spain pone a tu disposición para que puedas seguir desarrollando nuevas competencias (Hard y Soft Skills), impulsando tu crecimiento profesional y personal. Además contamos con licencias de Coursera, formación AdHoc e idiomas. Oportunidad de aprender de grandes profesionales: Aprovecha la oportunidad de aprender de los mejores. Nuestros programas de coaching y mentoring te brindan la guía y el apoyo necesarios para alcanzar tu máximo potencial. Tenemos convenios con distintas Asociaciones y Colegios de Ingenieros, brindándote la posibilidad de acceder a formaciones y normativa específica. Proyección de futuro y estabilidad: Diseña tu propio camino hacia el éxito con nuestro plan de carrera personalizado, que te ofrece proyección de futuro y estabilidad a largo plazo en un ambiente de trabajo colaborativo y motivador. Movilidad geográfica: Explora nuevas oportunidades y experiencias internacionales con nuestra opción de movilidad geográfica, permitiéndote expandir tus horizontes tanto profesional como personalmente. Eventos de empresa y networking: Forma parte de una comunidad cercana y vibrante. Desde after-works hasta cenas y eventos exclusivos, te ofrecemos la oportunidad de conectar y disfrutar del mejor ambiente laboral. Únete a nuestras fiestas trimestrales. Programa de referenciados: Deseamos atraer a los profesionales más destacados y, para lograrlo, te incentivamos a que nos refieras a aquellos talentos excepcionales que conozcas. Plan de rebranding: Forma parte de nuestros embajadores de marca en redes sociales, contribuyendo a la estrategia de rebranding de la empresa, así como optando a distintos premios. Great Place to Work: Únete a un equipo donde se valora tu bienestar y se promueve un ambiente inclusivo y positivo. Somos un Great Place to Work reconocido por nuestro excepcional clima laboral. ¿Cómo será el proceso de selección? xcskxlj En la primera fase se llevará a cabo una llamada telefónica con el reclutador, en la segunda una entrevista con el responsable de Talent y/o Operaciones, junto a una prueba técnica y, por último, se valorará la prueba conjuntamente con el responsable del departamento en cuestión. #J-18808-Ljbffr

pMass Markets is looking for a skilled Contact Center Trainer in San Fernando, Spain, to deliver impactful training programs for agents. This role requires a dynamic individual who is passionate about coaching and continuous improvement. Ideally, candidates have a Bachelor's degree and at least 2 years of experience in a BPO or contact center. /ppThe position offers a competitive salary and a range of benefits, including HMO coverage, performance bonuses, and professional development opportunities. /p #J-18808-Ljbffr

ph3Ingeniero/a Electrónico/a o Eléctrico/a (Sector Naval) /h3 pUbicación: San Fernando (Cádiz) /p h3Responsabilidades /h3 ul liDiseño de esquemas eléctricos, diagramas de conexionado, racks y consolas. /li liGestión de requisitos y definición de pruebas de verificación (VV). /li liGestión de materiales y listas (BOM) en SAP ERP. /li /ul h3Requisitos /h3 ul liIngeniería Electrónica, Eléctrica o Telecomunicaciones. /li liManejo de CAD 2D (Draftsight o AutoCAD) y entorno M365. /li /ul h3Requisitos Deseables /h3 ul liNociones de normativa militar (MIL-STD) y ensayos ambientales/EMC. /li /ul h3Condiciones /h3 ul liContrato indefinido /li liOficina en San Fernando (Cádiz) /li liBanda salarial: 20k-26k /li /ul h3Beneficios /h3 ul liContrato indefinido /li liJornada intensiva los viernes y durante todo el mes de agosto /li liRetribución flexible (seguro de salud, tickets de comida, transporte, guardería, plataformas de bienestar) /li liMetodología SmartWorking (flexibilidad y teletrabajo) /li liInstalaciones de bienestar (gimnasio, pista de pádel, rocódromo, clases individuales, Coffee Corner) /li liITEngineering Academy y acceso a formación Coursera, AdHoc e idiomas /li liProgramas de coaching y mentoring /li liConvenios con asociaciones y colegios de ingenieros para formación normativa específica /li liPlan de carrera personalizado /li liMovilidad geográfica /li liEventos de empresa y networking (after-works, cenas, fiestas trimestrales) /li liPrograma de referenciados /li liParticipación en rebranding y redes sociales /li liReconocimiento como Great Place to Work /li /ul h3Aceptado Igualdad de Oportunidades /h3 pEn SII Group Spain, garantizamos igualdad de oportunidades para todos los candidatos, sin importar su raza, género, religión o condición sexual. Valoramos la diversidad y creemos en un entorno laboral inclusivo para cada miembro de nuestra comunidad. /p /p #J-18808-Ljbffr

pp¡Únete al equipo de SII Group Spain y ayúdanos a impulsar la transformación digital e innovación! /p pQueremos incorporar a nuestro equipo a un/una bIngeniero/a de Validación de Sistemas de Vuelo (Flight Control Autopilot) /b para uno de nuestros proyectos de referencia dentro del sector de la ingeniería. /p pSi estás buscando nuevas oportunidades donde crecer profesionalmente, no dudes en aplicar a esta oferta. /p h3Funciones /h3 ul liParticipación en el ciclo de verificación y validación (VV) de sistemas de control de vuelo y piloto automático. /li liRevisión y análisis de especificaciones y requisitos técnicos. /li liDefinición de estrategias de test alineadas con el proceso VV. /li liRedacción de casos de prueba y procedimientos de test. /li liEjecución de pruebas en plataformas de simulación. /li liAnálisis e interpretación de resultados de test. /li liIdentificación, registro y seguimiento de anomalías para su corrección. /li /ul h3Requisitos /h3 ul liTitulación de Máster en Ingeniería (o equivalente). /li liConocimientos o experiencia inicial en sistemas aeronáuticos. /li liInterés en el desarrollo y validación de sistemas complejos. /li liCapacidad de análisis y resolución de problemas técnicos. /li liConocimiento del ciclo VV y pruebas de sistemas (valorable). /li liExperiencia o conocimientos en sistemas de piloto automático y control de vuelo (valorable). /li liNivel de inglés técnico (recomendado para entorno internacional). /li /ul h3Beneficios /h3 pContrato indefinido: Contrato indefinido, brindándote seguridad y confianza en tu futuro profesional. /p pJornada intensiva todos los viernes y el mes de agosto: ¡Dale la bienvenida al fin de semana antes! Disfruta de jornadas intensivas los viernes y durante todo el mes de agosto para optimizar tu tiempo libre y equilibrar tu vida laboral. /p pRetribución flexible: Te ofrecemos una retribución a la carta pudiendo elegir diferentes productos tales como seguro de salud, tickets de comida, transporte, guardería, plataformas de bienestar (WellHub), etc. /p pMetodología SmartWorking: Nos adaptamos a tu estilo de vida con nuestra metodología SmartWorking, que fomenta la flexibilidad y el teletrabajo, permitiéndote alcanzar un equilibrio entre tu carrera y tus compromisos personales. /p pOficinas Wellbeing: En nuestra sede de la Agencia West, contamos con instalaciones de bienestar de las que podrás disfrutar: gimnasio equipado, pista de pádel, rocódromo, clases individuales. Además, disponemos de Coffee Corner con café de especialidad para que puedas relajarte y disfrutar de tu pausa. /p h3Oportunidad de aprendizaje y desarrollo /h3 pSigue creciendo con nosotros a través de nuestra ITEngineering Academy, el campus de formación que SII Group Spain pone a tu disposición para que puedas seguir desarrollando nuevas competencias (Hard y Soft Skills), impulsando tu crecimiento profesional y personal. Además contamos con licencias de Coursera, formación AdHoc e idiomas. /p pConviértete en aprendiz: nuestros programas de coaching y mentoring te brindan la guía y el apoyo necesarios para alcanzar tu máximo potencial. /p pTenemos convenios con distintas asociaciones y colegios de ingenieros, brindándote la posibilidad de acceder a formaciones y normativa específica. /p h3Proceso de selección /h3 pEn la primera fase se llevará a cabo una llamada telefónica con el reclutador, en la segunda una entrevista con el responsable de Talent y/o Operaciones, junto a una prueba técnica y, por último, se valorará la prueba conjunta con el responsable del departamento en cuestión. /p h3Igualdad de oportunidades /h3 pEn SII Group Spain, garantizamos igualdad de oportunidades para todos los candidatos, sin importar su raza, género, religión o condición sexual. Valoramos la diversidad y creemos en un entorno laboral inclusivo para cada miembro de nuestra comunidad. /p /p #J-18808-Ljbffr

pp¡Únete al equipo de SII Group Spain y ayúdanos a impulsar la transformación digital e innovación! /p pQueremos incorporar a nuestro equipo a un/una bIngeniero/a en formación /b para uno de nuestros proyectos de referencia dentro del sector de la ingeniería en bCadiz /b. /p pSi estás buscando nuevas oportunidades donde crecer profesionalmente, no dudes en aplicar a esta oferta. /p pbBuscamos Ingeniero/a en formación para incorporarse a nuestro equipo /b /p pEn SII GROUP SPAIN estamos buscando una persona con formación en ingeniería que actualmente esté cursando un Máster y tenga posibilidad de realizar bprácticas extracurriculares /b. /p h3¿Qué buscamos? /h3 ul liGraduado/a en Ingeniería (o en último curso con grado prácticamente finalizado). /li liActualmente matriculado/a en un Máster. /li liPosibilidad de formalizar convenio de prácticas curriculares o extracurriculares. /li liInterés por desarrollarse profesionalmente en un entorno dinámico y con vocación de aprendizaje. /li liCapacidad de trabajo en equipo, iniciativa y ganas de asumir responsabilidades. /li /ul h3Modalidad de incorporación /h3 ul liPreferentemente mediante prácticas curriculares/extracurriculares. /li /ul h3¿Quiénes somos? /h3 pEn SII Group, con más de 16.000 profesionales en 20 países, ofrecemos servicios de IT, Ingeniería y Consultoría que impulsan la transformación digital en múltiples industrias. Nos guiamos por los pilares estratégicos: Growth, People ESG, manteniendo una cultura de confianza y excelencia reconocida por nuestro equipo con la certificación Great Place to Work. /p h3¿Qué te ofrecemos? /h3 ul liContrato indefinido /li liJornada intensiva todos los viernes y el mes de agosto /li liRetribución flexible a la carta con productos como seguro de salud, tickets de comida, transporte, guardería, plataformas de bienestar, etc. /li liMetodología SmartWorking que fomenta flexibilidad y teletrabajo /li liOficinas Wellbeing con gimnasio equipado, pista de pádel, rocódromo, clases individuales y coffee corner /li liIT Engineering Academy con campus de formación y licencias de Coursera, formación AdHoc e idiomas /li liProgramas de coaching y mentoring /li liConvenios con asociaciones y colegios de ingenieros /li liPlan de carrera personalizado, proyección de futuro y estabilidad a largo plazo /li liMovilidad geográfica con oportunidades internacionales /li liEventos de empresa y networking /li liPrograma de referenciados /li liPlan de rebranding como embajador de marca en redes sociales /li liReconocido Great Place to Work /li /ul h3¿Cómo será el proceso de selección? /h3 pEn la primera fase se llevará a cabo una llamada telefónica con el reclutador. En la segunda una entrevista con el responsable de Talent y/o Operaciones y una prueba técnica. Por último, se valorará la prueba conjuntamente con el responsable del departamento. /p pEn SII Group Spain garantizamos igualdad de oportunidades para todos los candidatos, sin importar su raza, género, religión o condición sexual. Valoramos la diversidad y creemos en un entorno laboral inclusivo para cada miembro de nuestra comunidad. /p /p #J-18808-Ljbffr

ppMCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. MCI delivers customer experience, business process outsourcing, and cloud technology solutions across a wide range of industries including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by on‑site and remote agents and leverage advanced technologies to enhance customer journeys, drive scalability, and reduce costs. /p pAt MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities, and contribute to the success of a globally expanding, industry‑leading organization. /p pWe are looking for a results‑driven bContact Center Operations Supervisor /b to lead a team of agents in a dynamic BPO environment. You will be responsible for managing day‑to‑day operations, driving performance, and ensuring service excellence across client campaigns. If you thrive in a fast‑paced setting and have a passion for leadership, we want to hear from you. /p h3Key Responsibilities /h3 ul liSupervise and support a team of contact center agents to meet performance targets and client SLAs. /li liMonitor real‑time operations, manage schedules, and ensure adherence to workforce plans. /li liProvide coaching, feedback, and performance evaluations to drive continuous improvement. /li liHandle escalated customer issues and ensure timely resolution. /li liCollaborate with QA, Training, and Workforce teams to align on goals and improve service delivery. /li liAnalyze performance reports and implement action plans to address gaps. /li liFoster a positive, high‑performance team culture focused on customer satisfaction. /li /ul h3Ideal Candidates /h3 ul liDiploma or degree in Business, Communications, or a related field (preferred). /li li2+ years of experience in a supervisory role within a BPO or contact center. /li liStrong leadership, coaching, and communication skills. /li liSolid understanding of contact center KPIs, tools, and technologies. /li liProficiency in Microsoft Office and CRM/contact center platforms. /li liAbility to work flexible shifts, including weekends or holidays. /li /ul h3Benefits /h3 ul liHealth insurance (HMO coverage). /li liDental and vision coverage. /li liComprehensive benefits and incentives that grow with you over time. /li liMeal allowance during training, plus allowances for rice, clothing, laundry, and meals. /li liPerformance and loyalty bonuses. /li liFrequent disinfection and fogging of the workplace. /li liOpportunities for growth and promotion. /li liEmployee shuttle services. /li liCompany retreats and off‑site events. /li liIn‑office rewards, raffles, recognition gifts, and treats. /li /ul h3Job Physical Requirements /h3 pThis role operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit or stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty pounds. /p h3EEO Statement /h3 pConsistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any protected characteristic. /p /p #J-18808-Ljbffr

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