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Job Description Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: • Career advancement opportunities, • Employee discounts, • Competitive pay, • Daily Pay, • Flexible work schedule, • Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing), • Paid vacation SUMMARY Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests, • Handles confidential information, including guest records, with a high degree of integrity, • Promptly and effectively deals with guest requests and complaints, • Answers and routes calls as appropriate; takes guest messages with accuracy, • Responsible for cash drawer contents and transactions during shift, • Maintains accurate records including cash flows, registration card, reservation cards, and property walks, • Assists with sales and marketing efforts as directed by the General Manager, • Offers and properly handles requests for wake-up calls, • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean, • Ensures common area/lobby is clean, • Performs laundry functions as directed, • All other duties as assigned What we are looking for: • 0 – 1+ year of customer service experience, • Passionate about hospitality and creating an exceptional guest experience., • Ability to handle confidential information, including guest records, with a high degree of integrity., • Ability to answer and route calls as appropriate; takes guest messages with accuracy., • All other duties as assigned., • High School degree or better

Job Description Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: • Career advancement opportunities, • Employee discounts, • Competitive pay, • Daily Pay, • Flexible work schedule, • Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing), • Paid vacation SUMMARY Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests, • Handles confidential information, including guest records, with a high degree of integrity, • Promptly and effectively deals with guest requests and complaints, • Answers and routes calls as appropriate; takes guest messages with accuracy, • Responsible for cash drawer contents and transactions during shift, • Maintains accurate records including cash flows, registration card, reservation cards, and property walks, • Assists with sales and marketing efforts as directed by the General Manager, • Offers and properly handles requests for wake-up calls, • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean, • Ensures common area/lobby is clean, • Performs laundry functions as directed, • All other duties as assigned What we are looking for: • 0 – 1+ year of customer service experience, • Passionate about hospitality and creating an exceptional guest experience., • Ability to handle confidential information, including guest records, with a high degree of integrity., • Ability to answer and route calls as appropriate; takes guest messages with accuracy., • All other duties as assigned., • High School degree or better

Job DescriptionDescription: Position Description: The Night Auditor is responsible for overseeing front desk operations during overnight hours while performing daily accounting and financial reconciliation tasks. This position ensures exceptional guest service, accurate financial reporting, and smooth overnight hotel operations. Key Responsibilities • Perform guest check-in and check-out procedures during overnight shifts., • Respond to guest requests, inquiries, and concerns in a professional and timely manner., • Balance and reconcile daily financial transactions, including room revenue, cash receipts, credit card transactions, and other hotel accounts., • Complete the nightly audit process and generate required financial and operational reports., • Verify the accuracy of guest accounts, charges, and billing information., • Process payments and maintain accurate records of financial transactions., • Prepare and distribute daily management reports., • Monitor hotel security and conduct property walkthroughs as required., • Coordinate with Housekeeping, Maintenance, and other departments regarding overnight operational needs., • Maintain the front desk, lobby, and work areas in a clean and organized condition., • Answer telephone calls, process reservations, and assist guests with hotel information., • Ensure compliance with company policies, accounting procedures, and guest service standards., • Handle emergency situations and follow established safety and security protocols. Equal Employment Opportunity Statement We are an Equal Employment Opportunity employer and consider all qualified applicants without regard to any legally protected status. Requirements: • High school diploma or equivalent required., • Previous hotel front desk, customer service, accounting, or night audit experience preferred., • Basic accounting, bookkeeping, and cash-handling skills., • Strong computer skills and experience with hotel property management systems (PMS) preferred., • Excellent communication, customer service, and problem-solving abilities., • Ability to work independently with minimal supervision., • Availability to work overnight, weekends, and holidays. Schedule Flexible schedule required. Must be available to work weekends, holidays, mornings, evenings, and overtime as needed based on hotel occupancy, staffing needs, and business levels.

Job Description The Hotel Indigo Austin Downtown – University and Holiday Inn Express & Suites Austin Downtown – University are seeking a reliable, detail-oriented, and guest-focused Night Auditor to join our team. The Night Auditor plays a critical role in ensuring exceptional overnight guest service while maintaining the accuracy and integrity of the hotel's daily financial and operational records. This position serves as the primary point of contact for guests during overnight hours, managing check-ins, check-outs, guest requests, and resolving concerns in a professional and timely manner. In addition to delivering outstanding hospitality, the Night Auditor is responsible for completing the nightly audit process, balancing daily transactions, preparing financial reports, and ensuring all systems are accurately reconciled to support a smooth transition into the next business day. This role requires excellent customer service, strong analytical and organizational skills, attention to detail, and the ability to work independently in a fast-paced environment. At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright Located in the heart of Downtown Austin and just a few minutes from University of Texas, the Hotel Indigo/Holiday Inn Express and Suites Downtown Austin - University are looking for our next great team member to join our Front Office Team and fill the role of Night Auditor. We are committed to providing you with: • An exceptional benefit plan for associates & family members, • 401K matching program, • Flexible scheduling to allow you to focus on what is important to you, • Highly competitive wages, • Discounts with our Crescent managed properties in North America for you & your family members along with IHG Hotels Discounts Worldwide. Here is what you will be doing each day: You will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly during the overnight shift. You will check in guests, answer phones and take reservations, respond to guest complaints, requests and emergencies, process invoices, reconcile accounts, balance the cash drawer and log receipts, Investigate and resolve out-of-balance accounts, keep accurate financial records and ledgers, help prepare for forecasts and audits. Does this sound like you? You have at least 1-2 years of hotel front office experience or prior experience as a Night Auditor. You have an eye for detail and a passion to provide quality of service to our guests. Prior experience with Opera a plus, excellent computer, customer service and communication skills. Our Differences Are What Makes Us Great: At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

Job Description Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Your Focus • Immediately greet guests and offer to assist with their needs., • Register and assign guests to hotel rooms., • Establish methods of payment and verify credit., • Make and confirm reservations., • Compute bills, collect payments, and make change for guests., • Transmit and receive messages, using telephones or the PMS system., • Respond to guest requests in a timely manner., • Receive and resolve guest complaints, elevating to supervisor if necessary., • Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms., • Perform bookkeeping activities, such as balancing accounts and conducting audits., • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction., • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards., • Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods., • Ensure overall guest satisfaction., • Perform other duties as requested by management. Your Background and Skill • High School diploma or equivalent preferred., • Previous customer service experience or equivalent training required., • Knowledge of PMS systems preferred. HHM Hotels Benefits and Perks • Competitive wages for full time and part time opportunities, • Medical, Dental and Vision Health Insurance, • Paid Time Off, • 401k Company Match, • Daily Pay, • Free Basic Life Insurance, • 24/7 access to TELUS Health, a confidential work-life resource., • Travel Discounts, • Commuter Transit and Commuter Parking Benefits, • Employee Assistance and Wellness Program, • Educational/Professional Development, • Referral Bonus Program Work Environment and Context • Work schedule varies and may include working on holidays, weekends and alternate shifts., • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job Description • We are hiring immediately for a full time GUEST SERVICES AGENT (NIGHT AUDITOR) position., • Location: AT&T Hotel and Conference Center - 1900 University Avenue, Austin, TX 78705. Note: online applications accepted only., • Schedule: Full time schedule. Days may vary, flexible days of the week, 11:00 pm to 7:00 am. Further details upon interview., • Requirement: Previous front office experience required. *Internal Employee Referral Bonus Available • Fixed Pay Rate: $19.00 per hour. Free meals, uniforms and laundering service available at select locations. We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1532348. The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today! What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions. We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish. Job Summary Summary: Checks guests in and/or out of the hotel. Resolves guest challenges throughout their stay. Promotes hotel services, amenities and upsells products to the guests. Essential Duties and Responsibilities: • Completes the registration/check-in process by inputting and retrieving information from a computer system confirming pertinent information., • Ensures rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel., • Assists guests with check out payments or charges. Accepts and records vouchers, credit, traveler's checks, and other forms of payment., • Balances and drops receipts according to accounting specifications., • Provides guests with information about the facility, services, and amenities., • Receives special requests from guests, and responds appropriately or forwards requests to appropriate team members for decisions and actions., • Promptly answers the telephone and email inquiries. Retrieves and forwards messages to/from guests. Retrieves mail, packages and facsimiles or other special items for customers as requested., • Fields and resolves guest complaints or escalate for resolution to appropriate department., • Assists guests in emergency situations., • Maintains adequate supplies and functional equipment at the Front Desk., • Performs any special assignment deemed by the GM, Guest Services manager, or Manager on Duty., • Perform other duties as assigned. Associates at FLIK are offered many fantastic benefits. Both full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023WageTransparencyFlikHospitality.pdf About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ Applications are accepted on an ongoing basis. Flik maintains a drug-free workplace.

Job Description • We are hiring immediately for full time GUEST SERVICES AGENT positions., • Location: AT&T Hotel and Conference Center - 1900 University Avenue, Austin, TX 78705. Note: online applications accepted only., • Schedule: Full time schedule. Days and hours may vary. Further details upon interview., • Requirement: Previous front desk experience required. *Internal Employee Referral Bonus Available • Fixed Pay Rate: $18.00 per hour. Free meals, uniforms and laundering service available at select locations. We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1549580. The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today! What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions. We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish. Job Summary Summary: Checks guests in and/or out of the hotel. Resolves guest challenges throughout their stay. Promotes hotel services, amenities and upsells products to the guests. Essential Duties and Responsibilities: • Completes the registration/check-in process by inputting and retrieving information from a computer system confirming pertinent information., • Ensures rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel., • Assists guests with check out payments or charges. Accepts and records vouchers, credit, traveler's checks, and other forms of payment., • Balances and drops receipts according to accounting specifications., • Provides guests with information about the facility, services, and amenities., • Receives special requests from guests, and responds appropriately or forwards requests to appropriate team members for decisions and actions., • Promptly answers the telephone and email inquiries. Retrieves and forwards messages to/from guests. Retrieves mail, packages and facsimiles or other special items for customers as requested., • Fields and resolves guest complaints or escalate for resolution to appropriate department., • Assists guests in emergency situations., • Maintains adequate supplies and functional equipment at the Front Desk., • Performs any special assignment deemed by the GM, Guest Services manager, or Manager on Duty., • Perform other duties as assigned. Associates at FLIK are offered many fantastic benefits. Both full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023WageTransparencyFlikHospitality.pdf About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ Applications are accepted on an ongoing basis. Flik maintains a drug-free workplace.

Job Description JOIN OUR AT&T HOTEL AND CONFERENCE CENTER NIGHT AUDIT TEAM (FULL-TIME) ! HOOK 'EM! Principle Responsibilities & Position Purpose: Greets and registers guests, providing prompt and courteous service. Checks guests out of the hotel. Resolves guest challenges throughout their stay in our hotel. Promotes hotel services, amenities and up sells products to the guests. Answers hotel telephone and directs call to appropriate extension or room. Clearly communicates with guests regarding hotel information and emergencies. Represents Management in their absences and ensures the maintenance of our FLIK PLATINUM SERVICE Standards in all Guest areas ESSENTIAL FUNCTIONS • Ability to work overnight, 11pm – 7am., • Completes the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Makes appropriate selection of rooms based on guest needs. Codes electronic keys. Non-verbally confirms the room number and rate. Provides welcome packet containing room keys., • Ensures rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel. Assists guests with check out payments or charges. Accepts and records vouchers, credit, traveler’s checks, and other forms of payment., • Greets customers immediately with a friendly and sincere welcome. Uses a positive and clear speaking voice, listens to understands requests, responds with appropriate action and provide accurate information such on outlet hours, special VIP programs, events, etc., • Receives special requests from guests, and responds appropriately or forwards requests to appropriate team members for decisions and actions., • Promptly answers the telephone and email inquiries. Inputs messages into the computer and advises other team members of special guest needs. Retrieves messages and communicates the content to the guest. Retrieves mail, packages and facsimiles or other special items for customers as requested., • Fields guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listens and extends assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remains calm and alert especially during emergency situations and heavy hotel activity., • Answers calls originating from external and internal sources. Directs caller to appropriate extension or room. Verifies last name of guest for all room calls. Assists guests with directions or other required information. Directs hotel staff to assist guests, upon request. Communicates to callers in a clear and concise manner. Inputs/writes messages using proper grammar and spelling. Verifies names and telephone numbers., • Properly handles all incoming urgent matters or emergencies for the guests and hotel. Works with hotel management and/or security in order to calmly direct appropriate action. Appropriately documents all emergencies. IF Night Manager is off, the following may be required: • Serves as Manager-On-Duty to address and resolve guest and team member questions or issues; Ensures total guest satisfaction and safety, • Overall supervision of all night shift team members to ensure quality service standards are maintained. Supervises and trains night Guest Services Agents to ensure guests are satisfied with their stay and reports are accurately completed., • Oversees the preparation of daily summary reports for distribution to various departments on the day's business activities., • Addresses concerns and incidents and reviews the status of the daily operation with Department Heads to ensure quality and continuity in operations., • Manage any emergencies that arise during the night hours in conjunction with Security., • Assist the Front Office Manager with the daily operation of the Front Desk, coordinating with other departments as required to manage Guest satisfaction., • Ensure the day-to-day operation of the Front Desk meets AAA 5-Diamond, PLATINUM SERVICE standards at all times by working alongside colleagues on a regular basis., • Responsible for rooms inventory control, effective blocking of reservations to maximize occupancy, rate and guest satisfaction, along with coordinating future days inventory control., • Handle guest compliments, complaints and concerns in an appropriate fashion to ensure guest satisfaction and fiscal responsibility., • Review Group Resumes, VIP Alerts, Site Inspections and arrival and departure manifests to ensure consistent service standards., • Consistently reviewing guest information on guest folios and reservations, reviewing scheduled/un-scheduled departures and stay-overs, while monitoring the accuracy of room counts and inventory levels., • Control stock inventory levels, monitor workstations for cleanliness and organization at the Front Desk and in the back office areas., • Become fully trained for: fire, bomb threat, power failure, serious illness, death, and natural disasters, along with other Manager on Duty responsibilities., • Any other duties that may be necessary in the operation of the conference center. OTHER DUTIES Regular attendance in conformance with the standards, which may be established by Flik from time to time, is essential to the successful performance of this position. SPECIAL QUALIFICATIONS • Must be highly organized and energetic and possess the ability to get the job done, • Strong administration and organizational skills are valuable for this important position., • Excellent communication skills, both written and oral., • Working knowledge of Outlook, Opera, Word and EXCEL QUALIFICATION STANDARDS EDUCATION High school degree required. EXPERIENCE LICENSES OR CERTIFICATES Previous experience in Front Office Operations preferred. No special licenses or certificates required. The Benefits working at AT&T Hotel and Conference Center for FLIK/Compass: • Paid Vacation Days (after 90 days of employment), • Annual Merit Increases, • 11 Paid Holidays (after 90 days of employment), • Ride the Bus for Free with UT Proximity Card, • Free Daily Shift Meals, • Lockers & Locker Rooms with Showers, • Discounted Monthly UT Garage Parking, • Discount Gift Shop offerings, • Referral Bonus $ We are owned by UT Austin and managed by Compass Group North America, a diversity growth-oriented organization. Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for ALL associates. EOE & AA Employer M/F/D/V. AT&T Hotel and Conference Center participates in E-Verify. Applicants must have valid and legal work authorization in the United States. Powered by JazzHR eycMEEsH9T

Job DescriptionAre you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today! Compensation: $16.00 - $17.00 hourly Responsibilities: • Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager, • Complete additional bookkeeping, administrative, and accounting procedures as requested, • Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process, • Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required, • Make sure every hotel guest has a pleasant stay Qualifications: • Proficiency with computers is required; experience with reservation and accounting software is desired, • Outstanding communication skills and excellent customer service skills are required, • Some college is preferred but a high school diploma or equivalent is required, • Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required, • Requires a flexible schedule that allows for overnight shift hours About Company Aloft Austin Northwest is a vibrant, lifestyle-oriented hotel located in the heart of Northwest Austin, just steps from premier dining, retail, and entertainment destinations. As part of Marriott's Aloft brand, the property offers a fresh, modern experience with a focus on innovation, individuality, and guest engagement. With 130 guest rooms, the hotel features signature amenities including an indoor pool and hot tub, a lively W XYZ bar with live music on weekends, and social spaces equipped with games and lounge seating to foster a sense of community. The hotel serves a diverse mix of corporate, leisure, and SMERF guests, with strong potential for local business partnerships and growth in the LNR and extended-stay segments. The ideal General Manager candidate will bring a dynamic leadership style and a passion for experiential hospitality to drive performance, guest satisfaction, and team development in this high-energy, design-forward environment.

Job DescriptionCompany Description A treasured and historic landmark reborn, Commodore Perry Estate, Auberge Collection occupies a unique niche in the Austin hospitality market. Designed by Ken Fulk and set on a 10-acre estate in the Hyde Park neighborhood of Austin, the property is the first luxury hotel & social members club of its kind in the city, blending intimacy and character with heritage and the independent spirit of Austin. Boasting 54 spacious rooms and suites, including a collection of five signature suites, the hotel offers a residential-style experience brimming with charm. Amenities include a dramatic 50-foot oval swimming pool, a state-of-the-art fitness studio, and distinct dining and drinking venues, including Lutie’s Garden Restaurant, the Estate’s signature restaurant. Expansive indoor and outdoor event space includes the picture-perfect Chapel with over 1,600 square feet of indoor space and 3,000 square feet of outdoor space. Commodore Perry Estate offers an authentic Austin provenance that invites guests to dine and celebrate in contemporary style. For more information: auberge.com/commodore-perry Follow Commodore Perry Estate on Facebook and Instagram @CommodorePerryAuberge Job Description You will be responsible for transporting guests virtually anywhere they like to go any time. Provide prompt, courteous, and efficient handling of all incoming calls, keep track of guests’ requests, follow up to ensure satisfactory service and assistance for outgoing calls. • Follow up with guests to ensure their requests or problems have been met to their satisfaction., • Receive, record, and relay messages accurately, completely, and legibly., • Contact appropriate individuals or departments (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest calls, requests, or problems., • Accept and record wake-up call requests and deliver them to the appropriate department., • Answer, record, and process all guest calls, requests, questions, or concerns., • Follow up with guests regarding satisfaction with guest-related issues., • Assist other team members to ensure proper coverage and prompt guest service., • Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences, and acting on them whenever possible., • Address guests' service needs in a professional, positive, and timely manner., • Engage guests in conversation regarding their stay, property services, and area attractions/offerings., • Thank guests with genuine appreciation and provide a fond farewell., • Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible., • Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call., • Handle sensitive issues with team members and/or guests with tact, respect, diplomacy, and confidentiality., • Develop and maintain positive and productive working relationships with other team members and departments., • Partner with and assist others to promote an environment of teamwork and achieve common goals. Advise guests of any messages (e.g., voicemail, mail, faxes) received for them, and send to room if required., • Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message., • Process guest requests for wake up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls., • Forward calls to Front Desk during breaks, at night, or whenever the phones are unattended., • Thoroughly understand safety procedures and have numbers to the Police, Fire, and Telephone Repair departments., • Perform other duties as assigned, including assisting other departments on an as-needed basisQualifications, • Ability to clearly and pleasantly communicate in English, both orally and in writing, using proper spelling and grammar, with guests, co-workers, and management to their understanding, both in person and by telephone., • Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision., • Ability to interact in a polite, professional, and engaging manner upon encountering resort guests, whether on the grounds of the resort, while working a resort function, upon entering or leaving from work, or at any other time., • Ability to work a flexible schedule that may include evenings, weekends, and holidays., • Ability to be a clear thinker and remain calm in emergency situations. Additional Information Auberge Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge. 4100 Red River Holdings LLC is an Equal Opportunity Employer, M/F/D/V. 4100 Red River Holdings LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, 4100 Red River Holdings LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description Sincere Hospitality is actively hiring for an Executive Housekeeper Who we are Sincere Hospitality is a brand-new management company founded on the basis of placing people at the heart of everything we do. We are dedicated to fostering a culture of care, respect, and genuine hospitality that embraces our guests, team members, and the communities we serve. Who you are Do you find it easy to be an example to others? Do you understand what it truly means to be a leader? Do you enjoy overcoming challenges as a team and staying ahead of the game when it comes to your profession? If you relate to any of these qualities, this could be the fulfilling job you are looking for! Benefits We are proud to offer competitive wages and the following benefits for full-time and part-time employees: • Vacation and Paid Time Off, • Hotel discounts at brand properties, • Holiday Pay, • Birthday Pay: A full paid day for your birthday!, • Referral bonuses Job Summary As the Executive Housekeeper, you are the backbone of the hotel, leading the housekeeping department and ensuring the highest standards of cleanliness, order, and guest satisfaction. Your leadership will be instrumental in shaping and maintaining an exceptional and comfortable guest experience. In addition, this individual shall be well-versed on hotel-brand standards and guest expectations. This position reports to the General Manager. Your day-to-day The Essential Functions, Job Responsibilities, and Supervisory Responsibilities for this position make up your day-to-day. They include the following tasks below: • Essential Functions, • Warmly and professionally greet all guests., • Utilize a "hands-on" approach to build and maintain strong relationships with guests and employees., • Ensure guest rooms, public areas, and employee areas are thoroughly cleaned and sanitized according to established standards., • Demonstrate a keen eye for detail in routine and on the spot inspections of cleaning quality., • Ensure adherence to established cleaning protocols and safety standards., • Ensure a respect for guest privacy, including guest belongings, with a high degree of integrity., • Purchases supplies or coordinate services from outside vendors and manages these relationships., • Promptly and effectively handles guest requests and complaints with professionalism, tact, and a courteous manner, seeking solutions that align with the hotel's policies., • Job Responsibilities, • Assign duties to staff and provide training or other assistance to ensure consistency with regard to hotel policies, housekeeping procedures, safety standards, and quality service., • Host regular team meetings to communicate updates, share feedback, and address any issues., • Engage with guests in a courteous and helpful manner, addressing any inquiries and ensuring their needs are met., • Seek feedback from guests to identify areas for improvement and relay compliments to the team., • Follow safety guidelines and ensure use of protective equipment as necessary., • Establish completion of rooms within the allocated time frame, maintaining a balance between speed and thoroughness in order to ensure rooms are ready upon check-in time., • Stay informed about update procedures and quality assurance inspections and incorporate them into daily tasks., • Prioritize tasks based on guest check-ins, check-outs, and special requests in order to minimize guest wait times., • Demonstrate effective communication with front desk, maintenance, and other departments to coordinate tasks and address any issues., • Seek feedback from team members to find and prevent recurring problems., • Receive and resolve complex escalated issues when necessary., • Supervisory Responsibilities, • Help coordinate and oversee all department operations, ensuring quality service is provided within the established business plan and budget., • Recruits, interviews, hires, and trains new hotel staff., • Oversees the daily operations and scheduling of the department., • Oversees their direct reports performance and provides constructive and timely feedback and evaluations., • Handles discipline and termination of employees in accordance with hotel policy., • Employees at all levels are expected to:, • Know and follow our Guiding Principles; using them to inform actions and decisions every day., • Act with a high degree of integrity, especially when it concerns your colleagues and customers' personal information, records, and belongings., • Embody kindness and be willing to initiate the trust-building dynamic in a relationship; be it with colleagues, clients, or customers., • Follow your curiosity. Ask questions and seek answers. We believe in never saying no to curiosity and will always be happy to offer advice, explore possibilities, and be open to change., • Take ownership and know that you are empowered to identify opportunities, solve problems, and contribute proactively. Our Guiding Principles Our culture, which is the foundation to our success, is built upon these principles as they influence our actions and decisions every day. • TRUST, • Owners are trusting us with their assets, employees are trusting us with their careers and the community is trusting us to be good stewards. We cultivate and preserve that trust and inspire others to do the same., • AUTHENTICITY, • Be true. By doing so, we create an atmosphere where guests feel comfortable, team members thrive, and meaningful interactions flourish., • SINCERITY, • Be honest. We are fueled by a genuine love for what we do. This sincerity is infectious and radiates throughout our organization, inspiring others., • AGILITY, • Be dynamic. We embrace the ever-changing nature of the world. We adapt, innovate, and thrive in the face of challenges and opportunities., • PURPOSE, • Be motivated. Our goal is to nurture a culture that instills a sense of purpose in all our team members by finding what motivates them and supporting that in both their personal and professional lives. Qualifications • 2-4 years of experience in housekeeping and hotel operations, • Brand Experience (Preferred), • Proficiency in Microsoft Office, • Must be able to work on weekends & holidays Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the employee is regularly required to stand or move for an extended amount of time; use hands to feel or handle and reach with hands and arms., • The employee is frequently required to walk, bend, sit, climb, or balance, kneel, crouch, or crawl and talk or hear., • The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Disclaimer: This job description is not designed to be a comprehensive list. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. All other tasks must be performed as assigned or required. This job description also serves as a performance evaluation guide. As such, it may be subject to change based on organizational needs. Athos Hotels is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Job Description Sincere Hospitality is actively hiring for a Housekeeper Who we are Sincere Hospitality is a brand new management company founded on the basis of placing people at the heart of everything we do. We are dedicated to fostering a culture of care, respect, and genuine hospitality that embraces our guests, team members, and the communities we serve. Who you are Do you find it easy to view things as if you are viewing them for the first time? Do you understand the importance of cleanliness and hospitality? Do you enjoy a routine and the feeling of a job well done? If you relate to any of these qualities, this could be the fulfilling job you are looking for! Benefits We are proud to offer competitive wages and the following benefits for full-time and part-time employees: • Vacation and Paid Time Off, • Hotel discounts at brand properties, • Holiday Pay for worked holidays, • Birthday Pay: A full paid day on your birthday!, • Referral bonuses Job Summary As a Housekeeper, you are a vital member of our team, contributing directly to the comfort and satisfaction of our guests. Your role involves maintaining cleanliness and orderliness throughout the hotel, ensuring a positive first impression for our guests. In addition, this individual shall be well-versed on hotel-brand standards and guest expectations. This position reports to the Executive Housekeeper and General Manager. Your day-to-day The Essential Functions and Job Responsibilities for this position make up your day-to-day. They include the following tasks below. • Essential Functions, • Warmly and professionally greet all guests., • Thoroughly clean and sanitize guest rooms and public areas according to established standards., • Demonstrate a keen eye for detail in performing tasks such as bed-making, dusting, vacuuming, and bathroom cleaning., • Maintain, clean and stock the housekeeping closets and carts, contributing to an organized work environment., • Adhere to established cleaning protocols and safety standards., • Respect guest privacy, including guest belongings, with a high degree of integrity., • Promptly and effectively handles guest requests and complaints with professionalism, tact, and a courteous manner, seeking solutions that align with the hotel's policies., • Job Responsibilities, • Engage with guests in a courteous and helpful manner, addressing any inquiries and ensuring their needs are met., • Seek feedback from guests to identify areas for improvement and relay compliments to the team., • Follow safety guidelines and use protective equipment as necessary., • Complete assigned rooms within the allocated time frame, maintaining a balance between speed and thoroughness in order to ensure rooms are ready upon check-in time., • Ensure that rooms are well-stocked with amenities and linens and report any maintenance issues or lost and found items promptly and accurately., • Stay informed about updated procedures and quality assurance inspections and incorporate them into daily tasks., • Prioritize tasks based on guest check-ins, check-outs, and special requests in order to minimize guest wait times., • Demonstrate effective communication with front desk, maintenance, and other departments to coordinate tasks and address any issues., • Collaborate with team members to find solutions and prevent recurring problems., • Escalate complex issues to the appropriate supervisor or department when necessary. Qualifications • Strong work ethic, reliability, and ability to work independently., • Physical stamina and ability to perform repetitive tasks., • Must be available to work morning shifts, • Must be available to work on weekends & holidays Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the employee is regularly required to stand for an entire shift or for an extended amount of time; use hands to feel or handle and reach with hands and arms., • The employee is frequently required to walk, bend, sit, climb, or balance, kneel, crouch, or crawl and talk or hear., • The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Disclaimer: This job description is not designed to be a comprehensive list. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. All other tasks must be performed as assigned or required. Sincere Hospitality is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Job DescriptionDescription: Position Description: The Housekeeping Supervisor supports room attendants and housekeeping team members, inspects rooms and public areas, coordinates room readiness, and helps maintain high standards of cleanliness, service, and productivity. Key Responsibilities • Assign rooms, boards, tasks, and special projects to housekeeping team members., • Inspect guest rooms, public areas, and service areas for cleanliness and readiness., • Coordinate room status, priorities, guest requests, and operational needs with the front desk and maintenance., • Train, coach, and support housekeeping employees on standards, safety, productivity, and guest service., • Respond professionally to guest concerns and housekeeping service requests., • Monitor supplies, linen, carts, closets, and equipment condition., • Support attendance tracking, shift communication, reports, and daily department organization., • Promote safety, teamwork, professionalism, and consistent service standards. Equal Employment Opportunity Statement We are an Equal Employment Opportunity employer and consider all qualified applicants without regard to any legally protected status. Requirements: • Prior hotel housekeeping experience required or strongly preferred., • Prior supervisory, lead, trainer, inspector, or senior room attendant experience preferred., • Strong knowledge of guest room cleanliness and housekeeping operations., • Ability to lead, coach, and communicate professionally with team members., • Ability to inspect rooms accurately and manage shifting priorities., • Basic computer, mobile device, radio, or housekeeping system skills preferred., • Flexible schedule required, including weekends and holidays., • Must be reliable, organized, and service-focused. Schedule Flexible schedule required. Must be available to work weekends, holidays, mornings, evenings, and overtime as needed based on hotel occupancy, staffing needs, and business levels.

Job Description Sincere Hospitality is actively hiring for a Housekeeper Who we are Sincere Hospitality is a brand new management company founded on the basis of placing people at the heart of everything we do. We are dedicated to fostering a culture of care, respect, and genuine hospitality that embraces our guests, team members, and the communities we serve. Who you are Do you find it easy to view things as if you are viewing them for the first time? Do you understand the importance of cleanliness and hospitality? Do you enjoy a routine and the feeling of a job well done? If you relate to any of these qualities, this could be the fulfilling job you are looking for! Benefits We are proud to offer competitive wages and the following benefits for full-time and part-time employees: • Vacation and Paid Time Off, • Hotel discounts at brand properties, • Holiday Pay for worked holidays, • Birthday Pay: A full paid day on your birthday!, • Referral bonuses Job Summary As a Housekeeper, you are a vital member of our team, contributing directly to the comfort and satisfaction of our guests. Your role involves maintaining cleanliness and orderliness throughout the hotel, ensuring a positive first impression for our guests. In addition, this individual shall be well-versed on hotel-brand standards and guest expectations. This position reports to the Executive Housekeeper and General Manager. Your day-to-day The Essential Functions and Job Responsibilities for this position make up your day-to-day. They include the following tasks below. • Essential Functions, • Warmly and professionally greet all guests., • Thoroughly clean and sanitize guest rooms and public areas according to established standards., • Demonstrate a keen eye for detail in performing tasks such as bed-making, dusting, vacuuming, and bathroom cleaning., • Maintain, clean and stock the housekeeping closets and carts, contributing to an organized work environment., • Adhere to established cleaning protocols and safety standards., • Respect guest privacy, including guest belongings, with a high degree of integrity., • Promptly and effectively handles guest requests and complaints with professionalism, tact, and a courteous manner, seeking solutions that align with the hotel's policies., • Job Responsibilities, • Engage with guests in a courteous and helpful manner, addressing any inquiries and ensuring their needs are met., • Seek feedback from guests to identify areas for improvement and relay compliments to the team., • Follow safety guidelines and use protective equipment as necessary., • Complete assigned rooms within the allocated time frame, maintaining a balance between speed and thoroughness in order to ensure rooms are ready upon check-in time., • Ensure that rooms are well-stocked with amenities and linens and report any maintenance issues or lost and found items promptly and accurately., • Stay informed about updated procedures and quality assurance inspections and incorporate them into daily tasks., • Prioritize tasks based on guest check-ins, check-outs, and special requests in order to minimize guest wait times., • Demonstrate effective communication with front desk, maintenance, and other departments to coordinate tasks and address any issues., • Collaborate with team members to find solutions and prevent recurring problems., • Escalate complex issues to the appropriate supervisor or department when necessary. Qualifications • Strong work ethic, reliability, and ability to work independently., • Physical stamina and ability to perform repetitive tasks., • Must be available to work morning shifts, • Must be available to work on weekends & holidays Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the employee is regularly required to stand for an entire shift or for an extended amount of time; use hands to feel or handle and reach with hands and arms., • The employee is frequently required to walk, bend, sit, climb, or balance, kneel, crouch, or crawl and talk or hear., • The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Disclaimer: This job description is not designed to be a comprehensive list. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. All other tasks must be performed as assigned or required. Sincere Hospitality is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Job DescriptionDescription: Hotel Operations A Hotel Operations team member assists with behind-the-scenes and front-of-house activities to ensure high-quality guest experiences, efficient functioning across all departments? (front desk, housekeeping, food & beverage, maintenance). Food & Beverage A food and beverage team member or food server is responsible for serving food and assisting with catering duties at banquets, buffets and events. Their duties include assisting with food preparation in the kitchen, keeping buffets fully stocked with fresh dishes and clearing away dirty plates and cutlery. Hotel Maintenance A Maintenance Technician ensures the operational efficiency, safety, and functionality of buildings, machinery, and equipment by performing routine inspections, preventative maintenance, and repairs on electrical, plumbing, HVAC, and mechanical systems. Requirements:

Job DescriptionDescription: Position Description: The Room Inspector inspects rooms after cleaning, identifies corrections, communicates room status, and helps support quality, training, and guest satisfaction. Key Responsibilities • Inspect cleaned guest rooms and bathrooms for cleanliness, condition, supplies, and presentation., • Verify that rooms meet hotel standards before being released for guest arrival., • Report maintenance issues, damaged items, missing items, or safety concerns promptly., • Communicate room status and priorities with housekeeping leadership and the front desk., • Provide professional feedback and coaching to room attendants when needed., • Assist with touch-ups, room corrections, cleaning support, or special projects as needed., • Follow hotel safety, sanitation, key-control, and guest privacy procedures., • Help maintain consistent quality standards throughout assigned guest room areas. Equal Employment Opportunity Statement We are an Equal Employment Opportunity employer and consider all qualified applicants without regard to any legally protected status. Requirements: • Prior hotel housekeeping or room attendant experience required or strongly preferred., • Strong attention to detail and understanding of room cleanliness standards., • Ability to communicate clearly and professionally with team members and other departments., • Ability to provide respectful coaching and feedback., • Ability to use room status systems, radios, mobile devices, or inspection tools as required., • Flexible schedule required, including weekends and holidays., • Must be reliable, punctual, and quality-focused. Schedule Flexible schedule required. Must be available to work weekends, holidays, mornings, evenings, and overtime as needed based on hotel occupancy, staffing needs, and business levels.

Job DescriptionDescription: We are looking to add a friendly Front Desk Supervisor to our team! As our Front Desk Supervisor, you will be responsible for the overall success of the front desk and ensuring guest satisfaction and product quality standards are met. You will plan and supervise the activities of a diverse workforce to ensure the smooth and profitable running of the businesses. Most importantly, you will be a key person of reference for team members, vendors, and guests. This position may require flexible scheduling availability. Requirements: Job Requirements: • Check-in/Check-out hotel guests, • Process all payments according to established hotel requirements, • Provide information and assistance to all guests and vendors, • Prepares all necessary reports during each shift for the management team, • Ensure all front desk staff know all components/features of our guest service guarantee and are trained to meet service standards, • Assist in creating and distributing the team member schedule in a timely manner Job Qualifications: • Highly motivated team player with strong initiative and desire for achievement, • Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary, • Ability to work well in stressful situations, • Readily available and approachable for all guests while providing excellent guest service The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week. Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: • Healthcare including Medical, Dental, and Vision Insurance, • HSA & FSA plans available!, • Dependent care FSA, • Identity Theft Protection Insurance, • Commuter benefits including transit & parking, • Pet Insurance, • PTO and Payroll Incentives for Annual Wellness Exams, • Employee Assistance Program, • Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services, • Paid Sick and Vacation Time, • Family Leave, • 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution Rewarding Hard Work: • Incentive based bonus program, • Free room nights at our hotels and employee discounts within your hotel brand, • Discounts for friends and family within your hotel brand, • Team Member recognition and bonus, • Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work, • Career Growth through our in-house training program with a path personalized to your desired goals, • Referral bonus program to ANY of our locations Equal Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

Job DescriptionCompany Description A treasured Austin landmark reimagined by internationally known designer Ken Fulk, Commodore Perry Estate is a modern interpretation of a residential estate from eras past, where guests are invited to sit back, celebrate and be inspired with thoughtful conversation. The Estate brings a new level of contemporary glamour and whimsical soul to the city in the form of a full service Hotel, private Mansion, Lutie's Restaurant, an over-sized outdoor pool, and exquisite outdoor and indoor event space. As a team member at Commodore Perry Estate, you will enjoy a sense of family like no other. We offer competitive compensation and benefits in a historical and fun working environment, where individuality is celebrated and dreaming big is encouraged. Job Description Please note that this is not an exhaustive list of everything that needs to be done. Within the Commodore Perry family, our people always find new ways to look after the business, their guests, and their team-mates. Within this, the key responsibilities for this position are: Supporting Management of Front Office Team and Ensuring Exceptional Customer Service. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity and leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Supports all areas of the Front Office in the absence of the Front Office Manager or Front Office Assistant Manager. Supports daily Front Desk/Estate Host shift operations, supporting progress towards Guest Services and Front Desk Goals. Supports day-to-day operations, ensuring the quality and standards to meet customer/guest’s expectations on a daily basis. Participates in department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results. Observes staffing levels to ensure that the guest service, operational needs, and financial objectives are met. Supports same-day selling procedures to maximize room revenue and property occupancy. Understands the impact of Front Office operations on the overall property financial goals and objectives. Provides information to Managers, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluates results to choose the best solution to achieve departmental goals and solve any guest’s incidents. Informs and/or updates Executives, peers, and subordinates on relevant information in a timely manner. Performs all duties at the Front Office as necessary and ensures the team is set up for success. Understands the functions of the Bell/Valet Staff, Estate Host/Front Desk, and PBX/Guest Services & Concierge operations to actively participate in training, coaching or providing guidance to them. Additional duties assigned by Front Office Manager/ Front Office Assistant Manager. Qualifications High school diploma or similar; 2 years experience in the guest services, front desk, or related professional area. Preferred 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major. Previous luxury hotel experience preferred. Ability to communicate in English with guests/team members to their understanding. Ability to provide clear and legible written communication. Adhere to responsible, safe, and conscientious driving rules. Prioritize, organize and make good judgments. Ability to work a flexible schedule that includes overnights, weekends, and holidays. Ability to be a clear thinker and remain calm under pressure. Ability to work cohesively with other departments and individuals as part of a team. Maintain flexible work schedule Additional Information About Auberge Collection Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. For more information: auberge.com Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge About Friedkin Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports. Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo. The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus. For more information, please visit www.friedkin.com 4100 Red River Holdings LLC is an Equal Opportunity Employer, M/F/D/V. 4100 Red River Holdings LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, 4100 Red River Holdings LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description The Hotel Indigo Austin Downtown – University and Holiday Inn Express & Suites Austin Downtown – University are seeking a highly organized, guest focused, and detail oriented Front Desk Agent. The Front Desk Agent serves as the first point of contact for guests and visitors, providing exceptional customer service while managing check-ins, check-outs, reservations, and guest inquiries. This role requires strong communication skills, attention to detail, and the ability to maintain a welcoming and professional environment. At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. Located in the heart of downtown Austin and just a few minutes away from University of Texas, the Hotel Indigo/Holiday Inn Express and Suites Complex is looking for our next great team member to join us on our Front Office team. We are committed to providing you with: • Highly competitive wages, • An exceptional benefit plan for eligible associates & your family members, • 401K matching program for eligible associates, • Flexible scheduling to allow you to focus on what is important to you, • Discounts with our Crescent managed properties in North America for you & your family members. Discounts at IHG brand properties worldwide Key Responsibilities: • Greet guests and visitors in a friendly, professional manner., • Check guests in and out efficiently while following company procedures., • Manage room reservations, cancellations, and modifications., • Answer phone calls, emails, and guest inquiries promptly., • Process payments and maintain accurate billing records., • Provide information about hotel services, amenities, local attractions, and transportation options., • Resolve guest concerns and complaints professionally and escalate issues when necessary., • Coordinate with housekeeping, maintenance, and other departments to ensure guest satisfaction., • Maintain accurate guest records and update reservation systems., • Follow security, safety, and confidentiality procedures., • Assist with administrative and clerical tasks as assigned. Required Qualifications: • High school diploma or equivalent., • Previous customer service, hospitality, or front desk experience preferred., • Strong verbal and written communication skills., • Basic computer proficiency and familiarity with reservation or property management systems., • Excellent organizational and multitasking abilities., • Ability to work flexible schedules, including evenings, weekends, and holidays., • Professional appearance and positive attitude. Preferred Qualifications: • Opera PMS experience strongly preferred., • IHG experience is a plus but not required., • Experience working in a full-service hotel environment., • Knowledge of banquet operations, event planning, and group billing procedures. Physical Requirements • Ability to stand for extended periods., • Occasional lifting of luggage or office supplies (up to 25 pounds)., • Ability to work in a fast-paced environment. Schedule & Availability: • This is an hourly position., • Must be flexible to work occasional evenings, weekends, and holidays as business demands require., • Availability may vary based on operational requirements.

Job DescriptionDescription: Our team is looking to add an upbeat Front Desk Agent to manage all aspects of front desk operations and be a key person of reference for our guests and vendors. To be successful in this role, you will need to extend professionalism and courtesy, have outstanding communication skills, and have the ability to work in a fast-paced environment. This position may require flexible scheduling availability. Requirements: Job Requirements: • Check-in/Check-out hotel guests, • Process all payments according to established hotel requirements, • Provide information and assistance to all guests and vendors, • Prepares all necessary reports during each shift for the management team Job Qualifications: • Highly motivated team player with strong initiative and desire for achievement, • Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary, • Ability to work well in stressful situations, • Readily available and approachable for all guests while providing excellent guest service The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week. Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: • Healthcare including Medical, Dental, and Vision Insurance, • HSA & FSA plans available!, • Dependent care FSA, • Identity Theft Protection Insurance Commuter benefits including transit & parking, • Pet Insurance, • PTO and Payroll Incentives for Annual Wellness Exams, • Employee Assistance Program, • Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services, • Paid Sick and Vacation Time, • Family Leave, • 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution Rewarding Hard Work: • Incentive based bonus program, • Free room nights at our hotels and employee discounts within your hotel brand, • Discounts for friends and family within your hotel brand, • Team Member recognition and bonus, • Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work, • Career Growth through our in-house training program with a path personalized to your desired goals, • Referral bonus program to ANY of our locations Equal Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

Job Description The Role… The Front Desk Supervisor is responsible for supporting and providing direction and leadership to the hotel Front Desk operations team for Soho Warehouse. A successful Front Desk Supervisor will be a proactive and resourceful team player who is knowledge about our House and the Nashville community. Responsibilities • Develop relationships with guests, group contacts, members and other guests in order to provide personalized Soho House service., • Over see scheduled shift and insuring all tasks are delegated and completed., • Resolve customer complaints, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible., • Respond to guests' requests in an accurate and timely manner, creating a positive outcome that will result in a memorable experience., • Assist in the training, development, coaching, and mentoring for the department, • Communicate within department as well as other departments on crucial matters, • Assure the proper handling of VIPs. Protect their privacy and confidentiality., • To ensure the company culture is visible in all aspects of the business., • Take action in all matters related to the safety, security, satisfaction and well-being of employees, hotel guests and property. Responds swiftly and effectively in any hotel emergency of safety situations, • Comply with all hotel policies, standards and local laws, • Greet guests and checking them into and out of the Hotel., • Be fully knowledgeable of room types, room descriptions, rates and availability., • General phone etiquette., • Present any messages or packages., • Offer bell attendant assistance and luggage storage facilities, offering to have the guest's car brought to the door., • Offer assistance in arranging transportation., • Perform all concierge duties as required including, but not limited to; booking cars, tickets to shows, restaurant reservations, spa reservations, etc., • Regular and reliable attendance. Required Skills/Qualifications: • At least 1 year of Front Desk experience in a similar industry., • Must be okay with multi-tasking, answering high-volume phone lines and answering inquiries professionally (face to face), timely and to the best of your abilities., • Quick learner or have OpenTable, Salesforce, Google Sheets and/or Opera, • Problem solving skills and bring conflict resolution to any anticipated or current matter, • Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment, • Strong communication skills and ability to understand and follow written and verbal instructions, • Flexible schedule and ability to work nights, weekends and holiday's (as needed) Physical Requirements: • Must be able to seize, grasp, turn and hold objects with hands, • Must be able to work on your feet for at least 8 hours, • Fast paced movements are required to go from one part of the club to others, • Must be able to move, pull, carry or lift at least 20 pounds, • Occasionally kneel, bend, crouch and climb as required Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. • Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match, • Paid Time Off: Full- Time Employees have sick day's + vacation days, • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically, • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability, • Learning & Development: An extensive range of internally and externally run courses are available for all employees., • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all., • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to., • Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

Job Description Come join our Front Office team as a full-time Front Desk Agent! We are AT&T Hotel and Conference Center located in the heart of UT Campus, Hook 'em! Responsibilities & Position Purpose Greets and registers guests, providing prompt and courteous service. Checks guests out of the hotel. Resolves guest challenges throughout their stay in our hotel. Promotes hotel services, amenities and up sells products to the guests. Answers hotel telephone and directs calls to appropriate extension or room. Clearly communicates with guests regarding hotel information and emergencies. ESSENTIAL FUNCTIONS • Completes the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Makes appropriate selection of rooms based on guest needs. Codes electronic keys. Non-verbally confirms the room number and rate. Provides welcome packet containing room keys, tokens of our appreciation, gifts, etc. to guest., • Ensures rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel. Assists guests with check out payments or charges. Accepts and records vouchers, credit, traveler’s checks, and other forms of payment., • Greets customers immediately with a friendly and sincere welcome. Uses a positive and clear speaking voice, listens to and understands requests, responds with appropriate action and provides accurate information such on outlet hours, special VIP programs, events, etc., • Receives special requests from guests, and responds appropriately or forwards requests to appropriate team members for decisions and actions., • Promptly answers the telephone and email inquiries. Inputs messages into the computer and advises other team members of special guest needs. Retrieves messages and communicates the content to the guest. Retrieves mail, packages and facsimiles or other special items for customers as requested., • Fields guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listens and extends assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remains calm and alert especially during emergency situations and heavy hotel activity. Plans and implements detailed steps by using experienced judgment and discretion., • Answers calls originating from external and internal sources. Directs caller to appropriate extension or room. Verifies last name of guest for all room calls. Assists guests with directions or other required information. Directs hotel staff to assist guests, upon request. Communicates to callers in a clear and concise manner. Inputs/writes messages using proper grammar and spelling. Verifies names and telephone numbers., • Properly handles all incoming urgent matters or emergencies for the guests and hotel. Works with hotel management and/or security in order to calmly direct appropriate action. Appropriately documents all emergencies. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. • Attempts to communicate with guest in guest's native language, if applicable., • Remains calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues., • Summons Bell services team members to escort guests to/from their rooms as appropriate., • Operate various office machines. OTHER DUTIES Assimilate into The FLIK culture through understanding, supporting and participating in all elements of Platinum Service. Demonstrate working knowledge of the service standards. Front Desk Agent Position Description Regular attendance in conformance with the standards, which may be established by Compass/Flik from time to time, is essential to the successful performance of this position. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. • Considerable skill in the use of a calculator to perform moderately complex mathematical calculations without error., • Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts., • Ability to read, listen and communicate effectively in English, both verbally and in writing., • Ability to access and accurately input information using a moderately complex computer system. QUALIFICATION STANDARDS EDUCATION High School graduate or equivalent preferred 2 or 4 year college degree preferred EXPERIENCE LICENSES OR CERTIFICATES 1 - 2 years of prior guest service experience are preferred but not required. Prior hospitality experience also preferred. OPERA operating system previous experience highly preferred The Benefits working at AT&T Hotel and Conference Center and FLIK/Compass: • Paid Vacation Days (after 90 days of employment), • Annual Merit Increases, • 13 Paid Holidays (after 90 days of employment), • Ride the Bus for Free with UT Proximity Card, • Free Daily Shift Meals- yum!, • Lockers & Locker Rooms with Showers, • Discounted Monthly UT Garage Parking at Rowling Hall Garage (for non-UT students), • Discount Gift Shop offerings, • Referral Bonus $We are owned by UT Austin and managed by Compass Group North America, a diversity growth-oriented organization. Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for ALL associates. EOE & AA Employer M/F/D/V. AT&T Hotel and Conference Center participates in E-Verify. Applicants must have valid and legal work authorization in the United States. Powered by JazzHR mwS45Aejvd

Job Description Sincere Hospitality is actively hiring for a Front Desk Agent Who we are Sincere Hospitality is a brand new management company founded on the basis of placing people at the heart of everything we do. We are dedicated to fostering a culture of care, respect, and genuine hospitality that embraces our guests, team members, and the communities we serve. Who you are Do you find it easy to be sincere? Do you understand the importance of a great first impression? Do you enjoy making others smile? If you relate to any of these qualities, this could be the fulfilling job you are looking for! Benefits We are proud to offer competitive wages and the following benefits for full-time and part-time employees: • Vacation and Paid Time Off, • Hotel discounts at brand properties, • Holiday Pay for worked holidays, • Birthday Pay: A full paid day on your birthday!, • Referral bonuses Job Summary As a pivotal member of the hotel, the Front Desk Agent is instrumental in shaping the guest experience. Your responsibilities encompass not only administrative tasks but also embody the first point of contact for guests, setting the tone for their stay. In addition, this individual shall be well-versed on hotel-brand standards, guest expectations and local area. This position reports to the Front Desk Supervisor and General Manager. Your day-to-day The Essential Functions and Job Responsibilities for this position make up your day-to-day. They include the following tasks below. • Essential Functions, • Warmly and professionally welcomes all guests and ensure quality check-in and checkout experience., • Handles confidential information, including guest records, with a high degree of integrity., • Answers and routes calls, emails, and in-person inquires as appropriate; takes guest messages with accuracy., • Responsible for cash drawer contents and transactions during shift., • Maintains and updates accurate records using the hotel's systems, such as the PMS system., • Promptly and effectively handles guest requests and complaints with professionalism, tact, and a courteous manner, seeking solutions that align with the hotel's policies., • Ensures common areas/entryway/lobby is clean, neat and orderly., • Job Responsibilities, • Engage with guests in a courteous and helpful manner, addressing any inquiries and ensuring their needs are met., • Seek feedback from guests to identify areas for improvement and relay compliments to the team., • Execute check-in/check-out processes with accuracy and efficiency., • Manage reservations, cancellations, and room assignments to optimize occupancy., • Ensures reservation and billing accuracy., • Maintain up-to-date records on hotel systems (e.g., out of order rooms, guest requests)., • Manage multiple tasks simultaneously, including guest interactions, phone calls, and administrative duties., • Maintain an organized and tidy front desk area, contributing to an overall positive guest impression., • Demonstrate effective communication with housekeeping, maintenance, and other departments to ensure seamless operations., • Collaborate with team members to find solutions and prevent recurring problems., • Address and resolve guest issues promptly and tactfully, seeking solutions that align with the hotel's policies., • Escalate complex issues to the appropriate supervisor or department when necessary. Qualifications • High School Diploma or GED, • Proficiency in Microsoft Office programs, • Must be available to work morning and evening shifts, • Must be available to work on weekends & holidays Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the employee is regularly required to stand for an entire shift or for an extended amount of time; use hands to feel or handle and reach with hands and arms., • The employee is frequently required to walk, bend, sit, climb, or balance, kneel, crouch, or crawl and talk or hear., • The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Disclaimer: This job description is not designed to be a comprehensive list. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. All other tasks must be performed as assigned or required. Sincere Hospitality is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Agent for the Hyatt Place Austin Airport in Austin, TX. Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members., • Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests, • Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested., • Promptly respond to and resolve guest complaints, • Answer telephone promptly and properly being polite, courteous, and friendly, • Be friendly, thorough, accurate and efficient in taking reservations, • Be friendly, thorough, accurate and efficient in performing Check-ins, • Be friendly, thorough, accurate and efficient in performing Check-outs (If applicable) Operate or assist with shuttle or transportation Service in a timely and courteous manner • Assist guests with luggage upon their arrival to and departure from the hotel, • Use the guests’ names, • Be knowledgeable and helpful about the local area, the hotel and hotel services, • Handle messages, wake-up calls, mail, and faxes properly, • Assist guests’ with laundry/dry cleaning needs, • Know of incoming VIPs, • Follow all applicable Company Standard Operating Procedures., • Perform other assignments as directed by the General Manger., • Be an enthusiastic, helpful and positive member of the team, • Be professional, responsible and mature in conduct and behavior, • Be understanding of, encouraging to and friendly with all co-workers, • Be self-motivated and use time wisely, • Maintain open line of communications with each department, • Communicate pertinent information, • Respond positively to new ideas, • Openly accept critical/developmental feedback, • Maintain effective communication through the use of meetings, log books and bulletins, • Be available to help other departments in emergency situations, • Adhere to all work rules, procedures and policies established by the company including, but not, • limited to those contained in the associate handbook., • Safety and Security Skills, • Properly handle and account for keys, • Be knowledgeable of policies regarding emergency procedures and security concerns, • Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available, • Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items, • Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets, • Have full understanding of franchise honors program, • Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:, • Verifies all information on reservations check-in; name, address, method of payment, etc., • Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers, • Identifies and records special billing instructions and notifies accounting, • Completes shift closing accurately by getting appropriate approval signatures and authorization codes, • Adheres to hotel policies regarding the use of cash banks, • Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift, • Report potential sales contacts to the sales department protection of guests’ room numbers. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: • Must be able to speak, read, write and understand the primary language(s) used in the workplace., • Must be able to read and write to facilitate the communication process., • Requires good communication skills, both verbal and written., • Must possess basic computational ability., • Must possess basic computer skills., • Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions., • Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. • Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task., • Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis., • Must be able to lift up to 15 lbs occasionally., • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. • Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates, • Vision occurs continuously with the most common visual functions being those of near vision and depth perception., • Ability to spend extended lengths of time viewing a computer screen., • Requires manual dexterity to use and operate all necessary equipment., • Must have finger dexterity to be able to operate office equipment Other: • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: • Team Driven and Values Based Culture, • Medical/Dental/Vision, • Vacation & Holiday Pay, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • 401(k), • Employee assistance program, • Employee discount, • Flexible schedule, • Flexible spending account, • Life insurance, • Parental leave, • Referral program

Job Description Sincere Hospitality is actively hiring for a Front Desk Agent Who we are Sincere Hospitality is a brand new management company founded on the basis of placing people at the heart of everything we do. We are dedicated to fostering a culture of care, respect, and genuine hospitality that embraces our guests, team members, and the communities we serve. Who you are Do you find it easy to be sincere? Do you understand the importance of a great first impression? Do you enjoy making others smile? If you relate to any of these qualities, this could be the fulfilling job you are looking for! Benefits We are proud to offer competitive wages and the following benefits for full-time and part-time employees: • Vacation and Paid Time Off, • Hotel discounts at brand properties, • Holiday Pay for worked holidays, • Birthday Pay: A full paid day on your birthday! Job Summary As a pivotal member of the hotel, the Front Desk Agent is instrumental in shaping the guest experience. Your responsibilities encompass not only administrative tasks but also embody the first point of contact for guests, setting the tone for their stay. In addition, this individual shall be well-versed on hotel-brand standards, guest expectations and local area. This position reports to the Front Desk Supervisor and General Manager. Your day-to-day The Essential Functions and Job Responsibilities for this position make up your day-to-day. They include the following tasks below. • Essential Functions, • Warmly and professionally welcomes all guests and ensure quality check-in and checkout experience., • Handles confidential information, including guest records, with a high degree of integrity., • Answers and routes calls, emails, and in-person inquires as appropriate; takes guest messages with accuracy., • Responsible for cash drawer contents and transactions during shift., • Maintains and updates accurate records using the hotel's systems, such as the PMS system., • Promptly and effectively handles guest requests and complaints with professionalism, tact, and a courteous manner, seeking solutions that align with the hotel's policies., • Ensures common areas/entryway/lobby is clean, neat and orderly., • Job Responsibilities, • Engage with guests in a courteous and helpful manner, addressing any inquiries and ensuring their needs are met., • Seek feedback from guests to identify areas for improvement and relay compliments to the team., • Execute check-in/check-out processes with accuracy and efficiency., • Manage reservations, cancellations, and room assignments to optimize occupancy., • Ensures reservation and billing accuracy., • Maintain up-to-date records on hotel systems (e.g., out of order rooms, guest requests)., • Manage multiple tasks simultaneously, including guest interactions, phone calls, and administrative duties., • Maintain an organized and tidy front desk area, contributing to an overall positive guest impression., • Demonstrate effective communication with housekeeping, maintenance, and other departments to ensure seamless operations., • Collaborate with team members to find solutions and prevent recurring problems., • Address and resolve guest issues promptly and tactfully, seeking solutions that align with the hotel's policies., • Escalate complex issues to the appropriate supervisor or department when necessary. Qualifications • High School Diploma or GED, • Proficiency in Microsoft Office programs, • Must be available to work morning and evening shifts, • Must be available to work on weekends & holidays Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the employee is regularly required to stand for an entire shift or for an extended amount of time; use hands to feel or handle and reach with hands and arms., • The employee is frequently required to walk, bend, sit, climb, or balance, kneel, crouch, or crawl and talk or hear., • The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Disclaimer: This job description is not designed to be a comprehensive list. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. All other tasks must be performed as assigned or required. Sincere Hospitality is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Job Description What Makes a McKibbon Hotel Front Desk Supervisor? As a key member of the front desk leadership team, the Front Desk Supervisor is accountable for the hotel’s front desk operations. Reporting to the Guest Services Manager and Assistant General Manager, the hotel’s Front Desk Supervisor will be responsible for maintaining the highest level of ethical leadership to lead the front desk team to deliver the highest standard of customer service while embracing the McKibbon Guiding Principles. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made McKibbon Hospitality their career home. A Day in the Life: • Front Desk Supervisor will be responsible for assisting with the overall performance of the property’s front desk department, including guest satisfaction, brand quality assurance, budget and labor., • You will supervise the daily operations of the front desk operations and front desk staff, including the supervision of shift closings, bank audits, and daily reports., • You will be responsible for scheduling the Front Desk Department and adhering to company labor guidelines to ensure proper coverage., • Train all front desk staff as it relates to brand and company standards to maximize service culture., • Assist and promote everyone sells philosophy and champion the Daily Sell Strategy., • Implementation of front office programs to enhance the experience and provide leisure enjoyment for the guests., • Inspect and ensure that safety and security standards are being maintained., • Support guest experience and satisfaction in all operations ensuring problem resolution., • Conduct daily reviews of guaranteed no-show billing, guest ledger, and accounts receivables., • Accurately perform payment processing., • Responsible for overseeing the Market (fully stocked, weekly inventory, place orders)., • Assist the Executive Housekeeper as needed to inspect guest rooms and public area., • Embrace the McKibbon Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression. Requirements • Experience working in a hotel as a front desk representative (or equivalent)., • Experience with major hotel brands like Marriott, Hilton, or Starwood (highly desired)., • The ability to work weekends, holidays, and evenings., • Ability to ensure that hotel policies and brand standards are followed., • Provide professional, positive and hospitable work environment. Ideal Skills & Qualities: • Excellent communication and problem-solving skills., • The skills and experience to lead a team to consistently deliver exceptional guest service., • Developing the leadership qualities of all staff., • Maintaining positive relationships with associates to drive associate satisfaction. Perks & Benefits Beyond the Basics: We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment: Benefits: Full Time Associates: Comprehensive benefits package including medical, dental, and vision Life insurance Pet Insurance Short and long-term disability Paid time off and holidays Tuition assistance Financial & Occupational Wellness: All Associates Competitive Compensation with incentives (incentives vary by position) 401K Savings Plan, 50% matching up to 10% of compensation Associate referral program Brand and company training classes, workshops and conferences for career growth and development (varies by position) Personal Wellness: All Associates Fundraising matching funds program Team volunteer opportunities 24/7 chaplain services Exclusive hotel rate discounts Any state specific holiday, vacation or benefit requirements will apply. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.

Job DescriptionDescription: Job Summary The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy Education & Experience • At least 2 to 3 years of progressive experience in a hotel or a related field is required. High School diploma or equivalent required., • College course work in related field helpful., • Previous supervisory responsibility preferred., • Must have a valid driver's license for the applicable state., • Must be able to convey information and ideas clearly., • Must be able to evaluate and select among alternative courses of action quickly and accurately., • Must be able to work well in stressful, high pressure situations, including ability to handle guest objections and disputes to satisfactory results., • Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity., • Must maintain composure and objectivity under pressure., • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary., • Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need., • Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co- workers and guests., • Must be able to work with and understand financial information and data, and basic arithmetic functions. Requirements: Job Duties & Functions • Approach all encounters with guests and associates in a friendly, service oriented manner., • Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working., • Comply at all times with Avion Hospitality standards and regulations to encourage safe and efficient hotel operations., • Maintain a friendly and warm demeanor at all times., • Set the standard for guest relations at the Front Desk., • Obtain all necessary information when taking room reservations., • Monitor all V.I.P. and special guest requests., • Review Front Office log and Trace File daily., • Fully comprehend and execute all relevant phases of the front desk computer system., • Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner., • Be aware of all rates, packages, and promotions currently underway., • Be familiar with all in-house groups., • Be aware of all closed out and restricted dates., • Follow and enforce all Avion Hospitality hotel credit policies., • Be able to perform all duties of Front Desk Agent., • Be able to complete and ensure that a proper bucket check, room rate verification report, and housekeeping report have been accurately done and filed., • Maintain proper operation of the P.B.X. console and ensure that all Avion Hospitality standards are met., • Establish and maintain good communications and teamwork with fellow associates and other departments within the hotel (set example for other associates, be the team leader)., • Assist the G.S.M. in ensuring that associates are following and maintaining Avion Hospitality standards (i.e., answering phones, call-backs to guests, guest request log)., • Have knowledge of and assist in all emergency procedures as required., • Oversee and ensure that all guests are checked in/out in a friendly, efficient and courteous manner., • Be able to perform, complete and ensure that all tasks and duties on the shift checklist are completed in a timely and efficient manner., • Ensure that associates are, at all times, attentive, friendly, helpful and courteous to all guests, managers and all other associates., • Ensure the maximization of room revenue through Rooms Merchandising., • Answer all guest inquiries in a timely and professional nature., • Be involved in departmental meeting, planning and execution., • Help maintain productivity levels at or above budgeted standards., • Perform any other duty as required by management., • Assist in training of new hires and current associates on a regular basis., • Attend meetings as required by management.

Hilton is seeking Front Desk Agents to serve as the first point of contact for guests and provide excellent customer service throughout the guest check-in and check-out process. Front Desk Agents are responsible for greeting guests, checking guests in and out, verifying reservations, processing payments, issuing room keys, and answering questions about hotel services and local attractions. Employees handle phone calls, assist with booking reservations, resolve guest concerns or complaints, coordinate with housekeeping and maintenance regarding room status, and ensure the front desk and lobby area remain organized and professional at all times. This position typically pays $16 to $35 per hour depending on location, experience, shift, and hotel type, with higher pay often available for overnight shifts, high-end properties, and supervisory-level front desk roles. Full-time employees may be eligible for benefits including health, dental, and vision insurance, paid time off, 401(k) with company match, Hilton employee hotel discounts, paid holidays, and opportunities for advancement into supervisor or management roles. Some locations may also offer shift differentials for overnight shifts, performance bonuses, upsell incentives for room upgrades, and holiday pay premiums.

Hilton is seeking a Front Desk Supervisor to oversee front desk operations and ensure guests receive excellent customer service throughout their stay. The Front Desk Supervisor assists with daily front desk operations, supports Front Desk Agents during busy shifts, handles escalated guest concerns, and helps manage the check-in and check-out process to ensure efficiency and accuracy. Responsibilities include supervising front desk staff, training new employees, creating shift schedules, assisting with guest service issues, authorizing refunds or room changes when necessary, monitoring room availability and reservations, coordinating with housekeeping and maintenance to ensure rooms are ready, and ensuring Hilton service standards are maintained at all times. This position typically pays $16 to $35 per hour depending on location, experience, and hotel size, with higher wages often offered at large or high-occupancy properties. Full-time employees may be eligible for benefits including health, dental, and vision insurance, paid time off, 401(k) with company match, Hilton employee hotel discounts, paid holidays, and advancement opportunities into hotel management roles. Some hotels may also offer performance bonuses, shift differential pay for evening or overnight shifts, and incentive bonuses tied to guest satisfaction scores or upselling programs.

Job DescriptionBrand Ambassador (Full-Time or Part-Time) Our Brand Ambassadors earn $50,000/yr - $60,000/yr. TOP Performers make $80,000+ per year! Full-Time | W2 Employee Statewide Remodeling, a Renuity Company Statewide Remodeling, a proud company of the Renuity family, where innovation and excellence drive everything we do. As part of a powerful network of seven of the most trusted home renovation companies in America, we are on a mission to revolutionize home improvement—making it faster, easier, and stress-free. Whether it’s a new bath, custom closets, or exterior upgrades, we help homeowners create spaces they love, without the hassle. With expert teams across 36 states growing, there’s likely a Renuity home in your neighborhood. We value fresh perspectives and welcome candidates from all backgrounds to bring their unique experiences and ideas to our team. And we’re just getting started! Do you want to see what this role is about? Check out our job preview video here! A Day in the Life of a Retail Sales Rep. - YouTube What We Offer Guaranteed base pay plus performance bonuses. Uncapped bonuses Benefits, PTO, 401K for Full Time employees. Receive PAID training! Advancement opportunity! Work with a team of talented, professional, and fun individuals who enjoy what they do About the Role What You’ll Do: Interact with customers face-to-face in big box retail stores and events to promote our products and generate interest Represent our brand with confidence and professionalism Initiate conversation and help customers arrange free in-home consultations for home renovation services. Set appointments and assist customers in a clear and friendly way Collaborate with a high-performing team to meet daily and weekly goals We’re Looking for People With Experience or Transferable Skills From: Face-to-Face Marketing, brand ambassador, appointment setting, or lead generation experience – a plus! Customer Service Roles (in-person or call center) Retail (sales associates, cashiers, team leads, merchandisers) Restaurants (servers, bartenders, hosts, front-of-house staff) Hospitality (hotel front desk, concierge, event staff) Fast Food & Quick-Service Restaurants (cashiers, shift leads, drive-thru) Key Qualifications: Must have weekend availability Friendly, fun, and positive attitude Genuine interest in working with the public and creating great experiences Comfortable working independently and personal drive for excellence. Retail and customer service experience highly valued Entry-level candidates welcome—we’ll teach you everything you need to succeed. Must have reliable transportation, this role may require you to go to multiple locations in the same day, or to community events, some of which may not be near public transit. About Statewide Remodeling - Statewide Remodeling At Statewide Remodeling, a Renuity company, we’re making home improvement faster, easier, and stress-free. For over 30 years, homeowners across Texas, Oklahoma, Arkansas, Louisiana, and New Mexico have trusted Statewide Remodeling for high-quality home upgrades. Now, as part of Renuity, we’re combining our local expertise with the strength of a national brand to build the future of home improvement. With over 100,000 happy customers and 17 consecutive Consumer Choice Awards, we’re committed to delivering a seamless remodeling experience. As part of our team and the broader Renuity organization, you’ll have the opportunity to make an impact, grow your career, and help people create homes they love. Criminal background checks required Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact Humanresources@renuityhome.com. If you have a question regarding your application, please contact TA@renuityhome.com To access Renuity's Privacy Policy, please click here: Privacy Policy Compensation Range: $50K - $80K

Job DescriptionRetail Brand Ambassador (Full-Time or Part-Time) Our Retail Brand Ambassadors earn $50,000/yr - $60,000/yr. TOP Performers make $80,000+ per year! Full-Time | W2 Employee Statewide Remodeling, a Renuity Company Statewide Remodeling, a proud company of the Renuity family, where innovation and excellence drive everything we do. As part of a powerful network of seven of the most trusted home renovation companies in America, we are on a mission to revolutionize home improvement—making it faster, easier, and stress-free. Whether it’s a new bath, custom closets, or exterior upgrades, we help homeowners create spaces they love, without the hassle. With expert teams across 36 states growing, there’s likely a Renuity home in your neighborhood. We value fresh perspectives and welcome candidates from all backgrounds to bring their unique experiences and ideas to our team. And we’re just getting started! Do you want to see what this role is about? Check out our job preview video here! A Day in the Life of a Retail Sales Rep. - YouTube What We Offer Guaranteed base pay plus performance bonuses. Uncapped bonuses Benefits, PTO, 401K for Full Time employees. Receive PAID training! Advancement opportunity! Work with a team of talented, professional, and fun individuals who enjoy what they do About the Role What You’ll Do: Interact with customers face-to-face in big box retail stores and events to promote our products and generate interest Represent our brand with confidence and professionalism Initiate conversation and help customers arrange free in-home consultations for home renovation services. Set appointments and assist customers in a clear and friendly way Collaborate with a high-performing team to meet daily and weekly goals We’re Looking for People With Experience or Transferable Skills From: Face-to-Face Marketing, brand ambassador, appointment setting, or lead generation experience – a plus! Customer Service Roles (in-person or call center) Retail (sales associates, cashiers, team leads, merchandisers) Restaurants (servers, bartenders, hosts, front-of-house staff) Hospitality (hotel front desk, concierge, event staff) Fast Food & Quick-Service Restaurants (cashiers, shift leads, drive-thru) Key Qualifications: Must have weekend availability Friendly, fun, and positive attitude Genuine interest in working with the public and creating great experiences Comfortable working independently and personal drive for excellence. Retail and customer service experience highly valued Entry-level candidates welcome—we’ll teach you everything you need to succeed. Must have reliable transportation, this role may require you to go to multiple locations in the same day, or to community events, some of which may not be near public transit. About Statewide Remodeling - Statewide Remodeling At Statewide Remodeling, a Renuity company, we’re making home improvement faster, easier, and stress-free. For over 30 years, homeowners across Texas, Oklahoma, Arkansas, Louisiana, and New Mexico have trusted Statewide Remodeling for high-quality home upgrades. Now, as part of Renuity, we’re combining our local expertise with the strength of a national brand to build the future of home improvement. With over 100,000 happy customers and 17 consecutive Consumer Choice Awards, we’re committed to delivering a seamless remodeling experience. As part of our team and the broader Renuity organization, you’ll have the opportunity to make an impact, grow your career, and help people create homes they love. Criminal background checks required #zr Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact Humanresources@renuityhome.com. If you have a question regarding your application, please contact TA@renuityhome.com To access Renuity's Privacy Policy, please click here: Privacy Policy Compensation Range: $50K - $80K Company DescriptionThe home improvement industry is broken. Renuity is here to fix it. We’ve united seven of the most trusted home renovation companies in America under one powerful brand – Renuity. Together we’re on a mission to revolutionize home improvement, making it faster, easier, and stress-free to upgrade your home inside and out. Whether it’s a new bath, a custom closet, or exterior upgrades, we help people create homes they love – without the hassle. With expert teams in 36 states and counting, there’s probably a Renuity home in your neighborhood. And we’re just getting started. If you’re ready to build the future of home improvement, join us.The home improvement industry is broken. Renuity is here to fix it.\r\n\r\nWe’ve united seven of the most trusted home renovation companies in America under one powerful brand – Renuity. Together we’re on a mission to revolutionize home improvement, making it faster, easier, and stress-free to upgrade your home inside and out. Whether it’s a new bath, a custom closet, or exterior upgrades, we help people create homes they love – without the hassle. With expert teams in 36 states and counting, there’s probably a Renuity home in your neighborhood. And we’re just getting started.\r\n\r\nIf you’re ready to build the future of home improvement, join us.

Job DescriptionDescription: Job Summary Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy. Education & Experience • High School diploma or equivalent required; College course work in related field helpful., • Experience in a hotel or a related field preferred., • Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests., • Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers., • Must be able to convey information and ideas clearly., • Must be able to evaluate and select among alternative courses of action quickly and accurately., • Must work well in stressful, high-pressure situations., • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary., • Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests., • Must be able to work with and understand financial information and data, and basic arithmetic functions., • Ability to perform numerical operations using basic counting, adding, subtracting, multiplying and dividing, • Ability to read, comprehend and write simple instructions and/or short correspondence and memos, • Ability to use logic to define the problem, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situations, • An operational knowledge of Microsoft Office suite, • Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends and holidays, • Holds an understanding of hotel products and guest services (i.e. lifestyle, full service, resort, etc), • • Ability to participate in the creation of an enjoyable work environment Requirements: Job Duties & Functions • Approach all encounters with guests and associates in a friendly, service-oriented manner., • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards)., • Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel., • Comply at all times with Avion Hospitality policies, standards and regulations to encourage safe and efficient hotel operations., • Greet and welcome all guests approaching the Front Desk in accordance with Avion Hospitality standards; maintain a friendly and warm demeanor at all times., • Maintain proper operation of the telephone switchboard and ensure that all Avion Hospitality performance standards are met., • Handle requests for information, mail and messages in an efficient and courteous manner., • Answer guest inquires about hotel service, facilities and hours of operation., • Answer inquiries from guests regarding restaurants, transportation, entertainment, etc., • Establish and maintain good communications and team work with fellow associates and other departments within the hotel., • Be aware of all rates, packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates., • Obtain all necessary information when taking room reservations and follow rate quoting scenario., • Be familiar with all Avion Hospitality policies and house rules as well as hospitality terminology., • Have knowledge of and assist in emergency procedures as required., • Handle check-ins and check-outs in a friendly, efficient and courteous manner., • Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system., • Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms., • Use proper two-way radio etiquette at all times when communicating with other associates., • As needed, deliver guest items such as luggage, newspapers, messages, packages, amenities, or other items requested by guests or team members, • Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel., • Perform other duties as assigned, which may include, but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds

Job Description What Makes a McKibbon Front Desk Agent? The Front Desk Agent is often the first point of contact for guests and plays a vital role in shaping their impression of the hotel. As the friendly face of the property, the Front Desk Agent demonstrates a warm, approachable personality and a genuine desire to work with people. You are responsible for engaging with guests in a welcoming, professional, and efficient manner while ensuring their needs are met and expectations exceeded. Front Desk Agents maintain a strong commitment to service, staying calm and hospitable even in challenging situations, and consistently uphold the McKibbon Guiding Principles. A Day in the Life: Anticipate guests’ needs, respond promptly and acknowledge all guests in a timely manner. Maintain positive guest relations at all times. Resolve guest complaints and ensure guest satisfaction. Maintain a complete knowledge of hotel features/services, hours of operations, room rates, special packages and promotions, daily house count and expected arrivals/departures, and scheduled daily group activities. Process all guest check-ins and verify registration information with the guest. Handle overbooked or 'walked' guests. Accept and record wake-up call requests. Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery). Resolve discrepancies on the room status report with housekeeping. You will train with and learn Food and Beverage operations to fill in as needed. Shifts may vary by hotel: Morning/Afternoon Shifts: 6am - 2pm or 7am - 3pm Afternoon/Evening Shifts: 2pm - 10pm or 3pm - 11pm Requirements: Previous experience working as a front desk agent or in a similar role. A high school diploma or equivalent vocational training certificate. Experience working at a hotel establishment (highly desired). Proficiency with computers. Basic math skills. Ability to provide excellent customer service and maintain a professional demeanor at all times. Ability to input and access information in the property management system and/or points-of-sale system. Possess strong listening skills with the ability to comprehend and address concerns and issues raised by workers, clients, and guests. Must be attentive, friendly, helpful, and courteous to clients, guests, and associates. Embrace McKibbon’s Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression. Punctual for all shifts to ensure consistent coverage of front desk responsibilities and service to guests Ideal Skills & Qualities: Great verbal and written communication skills. The ability to create a fun and supportive working environment. Perks & Benefits Beyond the Basics: We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment: Benefits: Full Time Associates: Comprehensive benefits package including medical, dental, and vision Life insurance Pet Insurance Short and long-term disability Paid time off and holidays Tuition assistance Financial & Occupational Wellness: All Associates Competitive Compensation with incentives (incentives vary by position) 401K Savings Plan, 50% matching up to 10% of compensation Associate referral program Brand and company training classes, workshops and conferences for career growth and development (varies by position) Personal Wellness: All Associates Fundraising matching funds program Team volunteer opportunities 24/7 chaplain services Exclusive hotel rate discounts Any state specific holiday, vacation or benefit requirements will apply. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.

Job Description Come join our team! We are looking for our next Assistant Front Office Manager (AFOM) to help lead our Front Desk team! Hook 'em! Manage the daily operations of the front desk by providing support to front desk staff and assisting with any guest challenges. *scroll down to apply directly with COMPASS Careers (link provided to copy/paste in your browser) ESSENTIAL FUNCTIONS • Assist the Front Office Manager with the daily operation of the Front Desk, coordinating with other departments as required to manage Guest satisfaction. Assist with the day-to-day operation of the Front Desk by ensuring staffing, service and financial standards are met. Prepare any relevant reports or documentation as needed., • Ensure the day-to-day operation of the Front Desk meets AAA 5-Diamond, and PLATINUM SERVICE standards at all times by working along side colleagues on a regular basis., • Participate in the Rooms Division daily Manager on Duty schedule rotation and become part of the Lobby Greeter rotation., • Attend management meetings and those that relate to the Front Desk., • Responsible for the day of rooms inventory control, effective blocking of reservations to maximize occupancy, rate and guest satisfaction, along with coordinating future days inventory control., • Handle guest compliments, complaints and concerns in an appropriate fashion to ensure guest satisfaction and fiscal responsibility., • Assist with preparing staffing schedules, training of current and new colleagues, maintaining department payroll reports, vacations, holidays, sick leave and absence records., • Assist with interviewing candidates for all Front Desk job openings; conduct Performance reviews, and performance manage as required, with supporting documentation., • Ensure appearance standards are maintained at the Front Desk along with other Employee rules, regulations and policies., • Ensure the accuracy of 5 & 10 day VIP reports or any other reports generated from the Front Office., • Manage the PLATINUM SERVICE program, coordinating same day arrivals, • Review Group Resumes, VIP Alerts, Site Inspections and arrival and departure manifests to ensure consistent service standards., • Consistently reviewing guest information on guest folios and reservations, reviewing scheduled/un-scheduled departures and stay-overs, while monitoring the accuracy of room counts and inventory levels., • Control stock inventory levels, monitor workstations for cleanliness and organization at the Front Desk and in the back office areas., • Become fully trained for: fire, bomb threat, power failure, serious illness, death, and natural disasters, along with other Manager on Duty responsibilities., • Any other duties that may be necessary in the operation of the noted/cc. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by management based upon the particular requirements of the company. • Log all absenteeism and employee lateness, • Oversee key inventory, • Complete special projects in a timely manner as required by Front Office Manager, • Monitor special requests for arriving guests, • Inspect back of the house areas, • Other duties as required, • Assist guest with technical questions in regard to wireless computer and telephone use. OTHER DUTIES Assimilate into The AT&T Hotel & Conference Center, the Family PLATINUM SERVICE culture through understanding, supporting and participating in all elements of PLATINUM SERVICE. Demonstrate working knowledge of the service standards. Regular attendance in conformance with the standards, which may be established by Flik from time to time, is essential to the successful performance of this position. ORGANIZATIONAL RELATIONSHIPS Positions indirectly reporting to this position (titles): • Guest Service Agents SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. • Ability to arrive to work on time and when scheduled., • Excellent communication skills, both written and verbal., • Must possess necessary management skills to include problem solving, decision-making, leadership, organization, planning, initiative, enthusiastic attitude towards customer service and a commitment to a team environment., • Be flexible concerning scheduling needs and requirements. QUALIFICATION STANDARDS EDUCATION 2 or 4 years college degree preferred but not required. Knowledge of OPERA is highly preferred *Previous management and leadership experience is required (supervisory experience is okay too). TO BE CONSIDERED, APPLY DIRETLY ON OUR COMPASS CAREERS PAGE BY COPY/PASTE THIS LINK IN YOUR BROWSER: https://jobs.compassgroupcareers.com/job-invite/1426239/ The Benefits working at AT&T Hotel and Conference Center for FLIK/Compass: • Paid Vacation Days (after 60 days of employment for Salary associates), • Annual Merit Increases, • 11 Paid Holidays, • Ride the Bus for Free (UT Proximity Card), • Free Daily Shift Meals, • Lockers & Locker Rooms with Showers, • Discounted Monthly UT Garage Parking, • Discount Gift Shop offerings, • Referral Bonus $We are owned by UT Austin and managed by Compass Group North America, a diversity growth-oriented organization. Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for ALL associates. EOE & AA Employer M/F/D/V. AT&T Hotel and Conference Center participates in E-Verify. Applicants must have valid and legal work authorization in the United States. Powered by JazzHR 0Yh0pU4fjy

Job Description What makes FLIK click What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions. We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish. Job Summary Manage the daily operations of the AT&T Hotel and Conferencen Center's front desk by providing support to front desk staff and assisting with any guest challenges. Key Responsibilities: • Assist the Front Office Manger with the daily operation of the Front Desk, coordinating with other departments as required to manage Guest satisfaction. Assist with the day-to-day operation of the Front Desk by ensuring staffing, service and financial standards are met. Prepare any relevant reports or documentation as needed., • Ensure the day-to-day operation of the Front Desk meets AAA 5-Diamond, and PLATINUM SERVICE standards at all times by working along side colleagues on a regular basis., • Participate in the Rooms Division daily Manager on Duty schedule rotation and become part of the Lobby Greeter rotation., • Attend management meetings and those that relate to the Front Desk., • Responsible for the day of rooms inventory control, effective blocking of reservations to maximize occupancy, rate and guest satisfaction, along with coordinating future days inventory control., • Handle guest compliments, complaints and concerns in an appropriate fashion to ensure guest satisfaction and fiscal responsibility., • Assist with preparing staffing schedules, training of current and new colleagues, maintaining department payroll reports, vacations, holidays, sick leave and absence records., • Assist with interviewing candidates for all Front Desk job openings; conduct Performance reviews, and performance manage as required, with supporting documentation., • Ensure appearance standards are maintained at the Front Desk along with other Employee rules, regulations and policies., • Ensure the accuracy of 5 & 10 day VIP reports or any other reports generated from the Front Office., • Manage the PLATINUM SERVICE program, coordinating same day arrivals, • Review Group Resumes, VIP Alerts, Site Inspections and arrival and departure manifests to ensure consistent service standards., • Consistently reviewing guest information on guest folios and reservations, reviewing scheduled/un-scheduled departures and stay-overs, while monitoring the accuracy of room counts and inventory levels., • Control stock inventory levels, monitor workstations for cleanliness and organization at the Front Desk and in the back office areas., • Regular attendance in conformance with the standards, which may be established by Flik from time to time, is essential to the successful performance of this position. Preferred Qualifications: • Prior hotel experience, • Excellent communication skills, both written and verbal., • Must possess necessary management skills to include problem solving, decision-making, leadership, organization, planning, initiative, enthusiastic attitude towards customer service and a commitment to a team environment., • Be flexible concerning scheduling needs and requirements., • 2 or 4 years college degree preferred. Apply to Flik today! Flik is a member of Compass Group USA Click here to Learn More about the Compass Story Associates at Flik Hospitality are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave, • Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023WageTransparencyFlikHospitality.pdf Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ Applications are accepted on an ongoing basis. Flik maintains a drug-free workplace. Req ID: 1547820 Flik Hospitality Group JEANNE M LANE [[req_classification]]

Job DescriptionCompany Description Your team and working environment: Austin's largest luxury property, Fairmont Austin offers 1,048 guestrooms and suites, along with over 140,000 square feet of meeting and event space. This is your opportunity to be part of the most innovative and passionate hotel teams in one of the fastest growing markets in the United States. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS Job Description Reporting to the Front Office Manager, responsibilities and essential job functions include, but are not limited to, the following: Responsibilities • Consistently offers professional, engaging and friendly service, • Ensure that all Front Desk colleagues are familiar and updated with hotel’s product and services, • Establishes a rapport with guests and maintains good customer relationship, • Works in full cooperation with other departments to make sure the guest is of the utmost priority, • To ensure the safe running of the hotel, • Reviews the arrival report and VIP’s to ensure all special requirements are met or exceeded, • Suggesting and attending regular training on updated topics and respective skill set as required by the team, • Communicate and liaise effectively with other leaders in the department and hotel, • Achieves and creates an environment that allows colleagues to achieve job fulfillment and clear growth path for career development with Fairmont Hotels and Resorts, • Execute all tasks related to financial activities adhering to the laid down policy and procedures and ensuring accuracy in record keeping, • Promote our upsell program per brand Standards, • All other reasonable duties as assigned What is in it for you: • Paid time off, • Medical, Dental and Vision Insurance, 401K, • Complimentary shift meal, • Employee benefit card offering discounted rates in Accor worldwide, • Learning programs through our Academies and Educational Assistance for further development, • Opportunity to develop your talent and grow within your property and across the world!, • Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability CommitteeQualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: • Excellent team leading skills and team management skills, • Fluent and confident in English, additional National and International language is an asset, • Excellent written and verbal communication, interpersonal and leadership qualities, • Strong guest service orientation and training skills background preferred, • Maintains professional and pleasant body language at all times Physical Demands This position requires: • Constant standing and walking throughout shift Required Education and Experience • Previous experience is an asset, • Degree or diploma (preferred in Hospitality and/or Tourism Management) Additional Information Your team and working environment: A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization. Fairmont Austin is proud to be an Equal Opportunity Employer. EOE/M/F/D/V

Job Description Are you ready to advance your career to the next level? Are you a passionate hospitality professional? How about Hands on, energetic, and driven? Tharaldson wants you! We provide a friendly, professional place to work and have fun, with opportunities for advancement and career growth. A strong company culture inspires staff to achieve the highest service standards in hospitality. Tharaldson has 90 hotels nationwide and will be adding to our hotel portfolio in the next 3 years, providing growth opportunities for our team members! What We Offer: Career Advancement opportunities Employee Discounts Competitive Pay Daily Pay Option Flexible Work Schedule Comprehensive Benefits for you and your family including(medical, dental, vision, 401K, and Profit Sharing) Paid Vacation SUMMARY: Assist Sales Manager in planning and administering sales and marketing policies and programs to foster and promote hotel patronage by performing the following duties QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS: • Follow Sales Manager direction in booking and actively pursuing business, • Finds new leads through tele-prospecting and conducting internet research on market/industry trends and events, • Assist Sales Manager in developing and maintaining marketing plan and sales budget, • Engages and follows up with guests to ensure guest had a good experience, • Ensure meeting room(s) are set, organized, and clean for negotiated groups, clients, and/or as show room, • Coordinate with all groups or clients any meeting room details to include set up, catering requirements, and/or audio visual needs, • Ensure that all events have a proper form of payment, • Receive guest feedback, look for new business and build loyalty to existing business, • Followup with the group or clients after each event for future booking, • Organizes, maintains, and tracks sales data, • Completes requests of Sales Manager and other management personnel, as applicable, • Follow-up as needed in Sales Manager’s absence, • All other duties as assigned What we are looking for • Preferably 1+ year of experience working hotel front desk or sales., • Brand Experience preferred not required., • Valid Driver’s License., • Strong Prospecting and Networking Skills, • Open Availability., • High school diploma; or one to three months related experience and/or training; or equivalent combination of education and experience., • To perform this job successfully, an individual should have knowledge of word processing software; spreadsheet software and internet, • Ability to calculate figures and amounts such as discounts, interest, and percentages.

Located on the shores of Lady Bird Lake in the heart of downtown Austin is Hyatt Regency Austin - a place where caring for people so they can be their best is our purpose and the foundation of all that we do! We are in search of an experienced and engaging Front Office Host to join our team. We are proud to share that Hyatt is a certified Great Place to Work and has been named to the Fortune 100 Best Companies to Work For list in the United States-reflecting our commitment to fostering a culture of inclusion, support, and opportunity. Front Office Hosts are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating a seamless guest experience. Other duties include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Host. If you have worked at other hotels as a front desk associate or you have an interest in hospitality, we'd love to hear from you! Must be able to work a flexible schedule, including mornings, afternoons, evenings, weekends, and holidays. BENEFITS! | We care for people so they can be their best. Our colleagues enjoy: Career Growth and Advancement - Hyatt believes strongly in promoting from within. We offer training, skills development & career mobility, providing opportunities for advancement at every level Affordable Benefits after 30 days - full-time colleagues are eligible for medical, dental, vision, life, LTD, STD Referral Bonuses up to $500.00 - for bringing new members to our team Discounted Room Nights - at Hyatt Hotels around the world 12 Free Hyatt Room Nights per year - after 90 days of service Free Parking - Downtown Austin in our on-site garage! Discounted Bus Passes - subsidized by Hyatt, paid through payroll deduction Paid Time Off - after 90 days of service Healthcare FSA - saves you money for medical expenses Financial Assistance - Tuition & Wellness reimbursement Financial Perks - 401(k) w/ company match & discounted employee stock purchase plan Employee Assistance - Daily employee meal, 24/7 emotional support, legal guidance, personal & financial resources * Discounts at various retailers - at Headspace, Apple, AT&T, Verizon and More! All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Be part of Hilton Hotel Front Desk Associate and be the first friendly point of contact. In this role, youll check people in, answer questions, and keep schedules organized, staying on schedule and working with care. Success comes from people who bring calm communication, professionalism, and attention to detail Grow your confidence, your skills, and your opportunities over time.

ABOUT THE POSITION: -Responsible for handling guest check-ins and check-outs efficiently, informing guests of hotel's facilities at time of registration. -Handle guest issues, complaints, and requests and pro-actively resolve in a manner satisfactory to both the guest and hotel. -Answer guest questions regarding local area facilities and be able to give proper directions to these areas. -Demonstrate proper telephone etiquette, transferring of calls, and taking accurate messages for guests and fellow employees, according to company standards. -Concierge- Manage guest experience by informing guests of various activities and dining around the area. Booking any activity or reservations as requested by guest. JOB REQUIREMENTS: -High school graduate or GED certificate, with an aptitude for math. -Previous hotel front desk and SMS computer experience a plus. -Basic computer skills a must. Must be able to work well with others and must be able to work alone and overnight shifts. Overnight shift requires staff to remain awake at all hours at the night. Qualified candidates are invited to submit your resumes to this posting or visit the hotel property to complete an application at the front desk.

ABOUT THE POSITION: -Responsible for handling guest check-ins and check-outs efficiently, informing guests of hotel's facilities at time of registration. -Handle guest issues, complaints, and requests and pro-actively resolve in a manner satisfactory to both the guest and hotel. -Answer guest questions regarding local area facilities and be able to give proper directions to these areas. -Demonstrate proper telephone etiquette, transferring of calls, and taking accurate messages for guests and fellow employees, according to company standards. -Concierge- Manage guest experience by informing guests of various activities and dining around the area. Booking any activity or reservations as requested by guest. JOB REQUIREMENTS: -High school graduate or GED certificate, with an aptitude for math. -Previous hotel front desk and SMS computer experience a plus. -Basic computer skills a must. Must be able to work well with others and must be able to work alone and overnight shifts. Overnight shift requires staff to remain awake at all hours at the night. Qualified candidates are invited to submit your resumes to this posting or visit the hotel property to complete an application at the front desk.

Job DescriptionWe’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!Compensation: $15 hourly Responsibilities: • General bookkeeping: ensure all hotel guest account information is accurate and up-to-date, • Communicate with housekeeping to make sure guest rooms are ready, • Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers, • Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs, • Handle customer complaints as necessary Qualifications: • Working knowledge of Microsoft Office and reservation management systems, • Well-versed in taking telephone calls and handling stressful situations, • At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred, • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills, • High school graduate, GED recipient, or equivalent About Company Aloft Austin Northwest is a vibrant, lifestyle-oriented hotel located in the heart of Northwest Austin, just steps from premier dining, retail, and entertainment destinations. As part of Marriott's Aloft brand, the property offers a fresh, modern experience with a focus on innovation, individuality, and guest engagement. With 130 guest rooms, the hotel features signature amenities including an indoor pool and hot tub, a lively W XYZ bar with live music on weekends, and social spaces equipped with games and lounge seating to foster a sense of community. The hotel serves a diverse mix of corporate, leisure, and SMERF guests, with strong potential for local business partnerships and growth in the LNR and extended-stay segments. The ideal General Manager candidate will bring a dynamic leadership style and a passion for experiential hospitality to drive performance, guest satisfaction, and team development in this high-energy, design-forward environment.

Job Description The Operations Manager is a key member of the hotel leadership team and plays an active role in the overall operation and success of the hotel. This position supports the General Manager in overseeing daily hotel operations including Front Desk, Housekeeping, Maintenance, Food & Beverage/Breakfast operations, guest service, and overall building and asset management. The ideal candidate is a hands-on hotel leader who thrives in a fast-paced environment, leads by example, and is passionate about both guest experience and team development. This role is designed for an experienced hotel professional looking to expand their operational leadership experience and grow toward senior hotel management. ESSENTIAL FUNCTIONS • Assist in the overall day-to-day management of hotel operations to ensure exceptional guest service, operational efficiency, and brand standards compliance, • Provide leadership, coaching, accountability, and operational support to Front Desk, Housekeeping, Maintenance, and Food & Beverage/Breakfast teams, • Support recruitment, training, scheduling, performance management, and development of hotel team members, • Act as Manager-on-Duty as needed and confidently lead hotel operations in the absence of senior leadership, • Monitor and maintain high standards of guest service, cleanliness, product quality, and overall hotel presentation, • Conduct routine inspections of guest rooms, public areas, back-of-house spaces, and hotel grounds to ensure quality and asset preservation, • Assist with service recovery and guest issue resolution in a timely, professional, and guest-focused manner, • Support labor management, productivity goals, inventory controls, and operational cost awareness, • Assist in maintaining building operations and coordinating with maintenance on preventative maintenance and property needs, • Ensure compliance with Hilton brand standards, safety procedures, and company policies, • Utilize hotel systems and reporting tools to support daily operations and business needs QUALIFICATIONS • Previous hotel leadership experience required, • Hilton experience strongly preferred, • PEP PMS experience required or strongly preferred, • M3 accounting system experience preferred, • Strong operational knowledge across multiple hotel departments, • Excellent leadership, communication, problem-solving, and organizational skills, • Ability to lead in a hands-on, fast-paced hotel environment

Job Description Hotel General Manager – Luxury Boutique Hotel (Relocation Savannah, GA) Are you a dynamic hospitality leader looking to make a move and bring your passion for exceptional food and beverage to a new market? We are seeking a highly personable, hands-on Hotel General Manager to relocate and take the helm of our stunning luxury boutique hotel located in a vibrant historic district. This is a rare opportunity to trade your current scenery for a highly profitable, intimate property in a premier coastal destination, where you will be the face of the hotel and ensure an unforgettable luxury experience for every guest. Hotel General Manager Key Responsibilities • Oversee daily operations and financial performance for a highly successful, multi-million-dollar property., • Direct a robust, high-volume F&B program across three unique on-site dining and lounge outlets., • Manage a thriving internal catering and events operation that runs out of our existing spaces., • Lead and oversee an intimate, highly profitable collection of luxury guest rooms characterized by a very high average daily rate., • Provide vital mentorship and support to our Executive Chef and Director of F&B., • Maintain a highly outgoing, guest-facing presence on the floor to ensure meaningful interactions and elevated service standards., • Train and supervise hotel staff across all departments, including front desk, housekeeping, food and beverage, and maintenance. Hotel General Manager Qualifications • A strong Food & Beverage management background is strictly required., • Candidates with only a rooms background will not be considered., • Prior leadership experience in a small, luxury boutique hotel setting, demonstrating the flexibility and hands-on approach needed to run a tight-knit team., • Multi-outlet experience is necessary to successfully navigate our diverse dining and event spaces., • Working knowledge of major tier-one corporate backend systems is highly preferred. Compensation & Relocation Benefits for the Hotel General Manager position • $115,000 to $125,000 annual base salary., • Comprehensive Relocation Package available to ensure a smooth and supported transition to our historic market., • Full benefits package including health, dental, vision, and PTO. To Apply Ready to make your move and take the next step in your hospitality career with an industry-leading team? Submit your résumé here or email it directly to andrew@haakerecruiting.com.

Job DescriptionDescription: Position Description: The Front Desk Clerk is responsible for providing exceptional guest service by greeting guests, managing check-ins and check-outs, handling reservations, and responding to guest inquiries. This role serves as the primary point of contact for guests and plays a critical role in creating a positive and welcoming experience throughout their stay. Key Responsibilities • Greet guests in a professional, friendly, and courteous manner., • Perform guest check-in and check-out procedures accurately and efficiently., • Process reservations, cancellations, room changes, and extensions., • Verify guest information, payment methods, and identification., • Answer telephone calls, emails, and guest inquiries promptly and professionally., • Provide information about hotel services, amenities, local attractions, and directions., • Handle guest requests, concerns, and complaints, escalating issues when necessary., • Maintain accurate guest records using the property management system (PMS)., • Process payments, post charges, and balance cash transactions according to company procedures., • Coordinate with Housekeeping, Maintenance, and other departments to ensure guest satisfaction., • Maintain the cleanliness and organization of the front desk and lobby area., • Follow all company policies, procedures, and guest service standards., • Assist with additional front office duties as assigned. Equal Employment Opportunity Statement We are an Equal Employment Opportunity employer and consider all qualified applicants without regard to any legally protected status. Requirements: • High school diploma or equivalent required., • Previous customer service, hospitality, or front desk experience preferred., • Strong communication and interpersonal skills., • Basic computer proficiency and experience with reservation or property management systems preferred., • Ability to multitask and remain organized in a fast-paced environment., • Professional appearance and demeanor., • Flexible availability, including evenings, weekends, holidays, and overnight shifts if required Schedule Flexible schedule required. Must be available to work weekends, holidays, mornings, evenings, and overtime as needed based on hotel occupancy, staffing needs, and business levels.

The Hotel Indigo Austin Downtown University and Holiday Inn Express & Suites Austin Downtown University are seeking a highly organized, guest focused, and detail oriented Front Desk Agent. The Front Desk Agent serves as the first point of contact for guests and visitors, providing exceptional cust

We are looking for a highly motivated individuals to join our Front Desk team. While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area.

Help us succeed as our next Hotel Front Desk Associate to adapt to shifting priorities and business needs, manage daily responsibilities with a focus on quality and efficiency, and follow safety procedures and company policies.