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Senior Manager Customer Experience Operations (m/f/d) ¿Le interesa este puesto? Puede encontrar toda la información relevante en la descripción a continuación. Drive the transformation of Sonova's end-to-end order management experience At Sonova, we're committed to delivering exceptional experiences at every stage of the customer journey. As part of our Customer Experience Operations team, you'll play a key role in transforming our end-to-end order management landscape, helping shape how we deliver a seamless customer experience across global markets. In this strategic role, you'll lead complex transformation initiatives across the order management lifecycle - from customer order through delivery and after‑sales support. Working at the intersection of Business, IT, Digital and eCommerce, you'll translate business needs into scalable operational solutions, turning strategic priorities into tangible improvements that accelerate digital transformation, simplify operations and enhance the customer experience. More about the role • Shape, design and lead end-to-end transformation initiatives across the order management lifecycle, from concept through successful implementation., • Identify and deliver process improvements that enhance customer experience, operational efficiency and business performance through process optimization, automation and improved data quality., • Lead complex cross‑functional projects, driving stakeholder alignment, governance, execution excellence and successful adoption of new processes and solutions across global markets., • Partner with Business, IT, Digital and eCommerce teams to simplify, standardize and digitize operational processes, creating a seamless and efficient order management experience., • Translate strategic objectives into scalable operational solutions by balancing priorities, connecting cross‑functional teams and driving informed decision‑making throughout project delivery., • Drive value realization by ensuring transformation initiatives deliver measurable improvements in digital adoption, process efficiency and customer experience., • Contribute to the continuous evolution of Customer Experience Operations by strengthening global frameworks, standards and ways of working that enable sustainable operational excellence. More about you Must have • University degree in Business Administration, Operations, Supply Chain or a related field., • 6+ years of experience in operations, business transformation, project management or continuous improvement within a complex business environment., • Strong business acumen with the ability to translate strategic objectives into scalable operational solutions and successfully drive execution., • Proven experience leading complex cross‑functional projects and influencing stakeholders across international matrix organizations., • Solid understanding of end-to-end order management and customer operations, including after‑sales processes., • Experience within the hearing care or medical device industry, or another highly regulated and operationally complex environment., • Analytical, data‑driven mindset with strong problem‑solving skills and a passion for improving customer experience and operational excellence., • Interest in AI and digital solutions, with the ability to identify opportunities for process improvement, automation and smarter ways of working., • Excellent communication and stakeholder management skills, with the ability to influence, prioritize and drive alignment across all organizational levels. Nice to have • Knowledge of Lean methodologies and/or PMP (PMI) certification., • Experience with process mapping and business process improvement initiatives. More about what we offer As one of the world’s leading hearing care providers headquartered in Switzerland, we’re committed to building an inclusive culture. We want to create an environment where you can balance a successful career with your commitments and interests outside of work, through our flexible hybrid working model. We offer a wide range of training opportunities for both your professional and personal development, and there are exceptional growth opportunities with individual development plans. Sonova is an equal opportunity employer. We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. xcskxlj We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status. #J-18808-Ljbffr

pJeong People está buscando un/a Sales Specialist en Alicante, en un entorno dinámico y colaborativo. La posición es clave para profesionales que busquen un desarrollo de carrera hacia Key Account Manager en el sector agroalimentario. /ppEl candidato ideal debe tener formación en ADE o similar, 3 a 5 años de experiencia comercial, y un alto nivel de inglés. Se ofrece un salario entre 28.000€ y 30.000€ brutos anuales. /ppSe busca alguien con habilidades analíticas y orientado al cliente que esté dispuesto a crecer en su carrera profesional. /p #J-18808-Ljbffr

We are hiring now - and we are specific about who we need ¿Le interesa este puesto? Puede encontrar toda la información relevante en la descripción a continuación. & is actively looking for experienced real estate agents who speak French, Dutch, German, or Swiss‑German natively. If you are already living on the Costa Blanca and have real estate experience, this post is written for you. We are not looking for someone to train from scratch. We need proven closers who know the market, know the buyer, and are ready to hit the ground running. Please read before applying This role is exclusively for candidates who: • Are already living on the Costa Blanca, • Have a minimum of 1 year of proven real estate experience - new build experience is a strong advantage, • Speak fluent English plus one of the following natively: French, Dutch, German, or Swiss‑German, • Hold a valid driving licence and have access to a personal vehicle, • Are registered as autónomo or willing to work on a self‑employed basis Applications that do not meet these criteria will not be considered. Who we are We are a Danish‑owned international real estate group with 9+ years of operation across the Costa del Sol, Costa Blanca, and Dubai. We specialise exclusively in new‑build and off‑plan properties and represent some of Europe's most respected developers. We do not hand our agents a phone and wish them luck. We hand them a pipeline. Our in‑house telemarketing team, dedicated back‑office, and heavy marketing investment mean our agents spend their time doing one thing - closing deals with buyers who are already interested and ready to move. What we offer • Commission structure from 32% up to 65%, • Average monthly earnings: €6,000-€9,000, • Top performers consistently earn: €15,000-€18,000+ per month, • Pre‑qualified leads and booked client meetings provided from day one, • Over €10,000 in monthly marketing investment per agent, • Dedicated company phone line with unlimited calls, • Full back‑office support: legal, documentation, developer liaison, and marketing, • CRM access and structured sales management, • Structured onboarding and continuous training Your role • Manage pre‑qualified international buyers from first contact through to closing, • Conduct in‑person and virtual property viewings across the Costa Blanca, • Present and sell new developments and off‑plan projects, • Negotiate offers and guide clients through the full purchase process in Spain, • Keep CRM records up to date and maintain structured follow‑up, • Work from our Alicante office 2‑3 days per week, flexible What we are looking for • Native or near‑native speaker of French, Dutch, German, or Swiss‑German - this is essential, • Strong English communication skills, • Minimum 1 year of proven real estate experience - new build preferred, • Solid knowledge of the Costa Blanca market, areas, and developments, • A genuine closing mentality - consultative, not transactional, • Professional, proactive, humble and self‑driven, • Own car and valid driving licence, • Based on the Costa Blanca and available to start as soon as possible What our agents say "I joined without strong knowledge of the Costa Blanca market. Within 60 days I had closed two deals. xcskxlj The lead quality and back‑office support made the difference." - Current team member, Costa Blanca Our process - four steps, no delays • Apply with your CV and a short introduction in English, • Brief 10–20 minute call with our HR team, • In‑person interview with our Sales Manager in Alicante, • Decision - we move fast How to apply Send your CV and a short introduction in English covering: • Which language(s) you speak natively, • Your real estate experience and specialisation, • Your current location on the Costa Blanca #J-18808-Ljbffr

Overview Siga leyendo para comprender completamente lo que este trabajo requiere en cuanto a habilidades y experiencia. Si su perfil encaja, presente su candidatura. We are looking for an Androlabs Regional Account Manager to build relationships with key stakeholders (KOLs, physicians etc.) with an ultimate view of reducing the life expectancy gap for men in Spain. This role is ideal for someone who is commercial, curious, and committed to doing things differently in pharma—combining sales performance with meaningful, relationship‑driven work. Efforts will initially focus on TRT (Testosterone Replacement Therapy), but the role will expand as our portfolio of treatments grows. This is a highly entrepreneurial role in an exciting, early‑stage business where you will be encouraged to contribute ideas and help shape the company’s trajectory. This role is focused on 100% hospital visits, focusing on services in endocrinology and urology. Partnerships & Engagement • Build, develop, and manage long‑term relationships with physicians, nurses, and KOLs., • Deliver high‑quality, science‑led product briefings and support., • Organise and facilitate HCP training events and follow‑up engagements., • Support priority accounts with personalised touchpoints and timely responses., • Stay informed on therapeutic area developments and share insights with colleagues., • Represent Androlabs at conferences and congresses, building advocacy and awareness. Sales Execution • Execute Androlabs’ national and regional sales strategy to meet volume and engagement targets., • Support product uptake through activities such as formulary submissions, stakeholder education, and local campaigns., • Take ownership of territory planning and ensure efforts align with broader commercial goals. CRM & Insight Management • Maintain accurate records of all HCP interactions in our CRM system., • Qualify and respond quickly to inbound HCP enquiries., • Use CRM data to prioritise engagement and share on‑the‑ground insights with marketing and strategy teams. Compliance & Best Practice • Ensure all HCP engagements and promotional activity are fully compliant with applicable laws, codes, and internal policies., • Support audit preparation. What We Offer • Competitive Salary: €33-45k based on experience, ensuring you’re rewarded fairly., • August Holiday Perk: Use 7 holiday days and get an additional 3 days free., • Summer Hours: Early Friday finishes during July and August., • Team Activities: We believe in the power of team bonding and regularly organise company‑wide events and overseas company off‑sites., • High‑Performance Team: Join an ambitious and dynamic team that’s passionate about excellence., • Continuous Investment: Benefit from ample training opportunities and resources., • Career Growth: Experience rapid professional and personal development, opening doors to multiple career paths. Required Skills and Qualifications • Proven experience promoting prescription medicines in Spain., • Experience as a specialist hospital rep (Visitador Médico Especialista) in the area., • Excellent communication skills., • Good spoken and written English., • Commercially minded with a track record of delivering results., • Comfortable communicating with a range of healthcare professionals., • Self‑starter with excellent organisational skills and a collaborative mindset., • Problem‑solver with high attention to detail., • Someone who can take ownership of tasks and drive them to completion., • Motivation to join an early stage, high‑growth business. Preferred Skills and Qualifications • Experience engaging with endocrinologists/urologists. xcskxlj, • Experience promoting hormone therapies (or Men's/Women’s Health prescription medicines). #J-18808-Ljbffr

PUMA Europe GmbH, Sucursal en Espana, busca un/a responsable de tienda con experiencia en management retail para dirigir ventas y KPI, así como garantizar el servicio al cliente alineado a los valores de la marca. La persona seleccionada gestionará, formará y evaluará al equipo, realizará brief