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ph3About Horse Technologies /h3 pHorse Technologies is part of Horse Powertrain Limited – an independent new powertrain solutions business, with over 125 years of heritage from Renault and Geely. We develop and produce world‑class hybrid and combustion engines and transmissions to move our industry forward, offering many different paths to net zero. /p pThis role is employed by bHorse Technologies Division /b and is based in Valladolid, with occasional travel possible to Horse Powertrain’s other sites. /p h3Why join us? /h3 pAt Horse Technologies, a division of Horse Powertrain, you’ll have opportunities to grow your career while making a difference. This is a dynamic, international environment, staffed by caring and collaborative people. If you’re ready to create excellence with us, you’ll be appreciated and rewarded. /p h3What you will do /h3 ul liEnsure customer satisfaction by leading the industrialization of externally worked parts (BOP) while respecting project timelines. /li liPerform supplier risk assessments, audits, and quality/process diagnoses, formalizing deviations and providing immediate feedback. /li liEvaluate, challenge, and monitor the robustness and effectiveness of supplier action plans, ensuring sustained quality performance. /li liDrive and monitor supplier performance, controlling quality results, managing deviations, and escalating critical issues when required. /li liLead and validate ANPQP processes, including supplier coaching, PSW convergence, OSA audits, and project‑phase quality planning. /li liActively collaborate in cross‑functional and project governance forums (GFE/GFD, task forces, marathons) and contribute to best‑practice capitalization. /li liManage non‑conformities and claims, ensuring immediate protection measures, proper escalation, and final corrective actions at supplier level. /li liBuild sustainable company performance by motivating and empowering teams, fostering agility, accountability, innovation, and continuous development. /li /ul h3Equal opportunities employer /h3 pAt Horse Technologies, we are committed to equal opportunities and select individuals based on their skills and qualifications. We especially encourage applications from underrepresented groups. /p /p #J-18808-Ljbffr

ph3Senior Training Quality Specialist – Barcelona (On-site) /h3 pWe’re a global technology and services leader that powers the brands of the future. We help well-known brands – the ones you use every day – improve their businesses with technology and integrated solutions, in over 70 countries. /p h3Responsibilities /h3 ul liDeliver onboarding and continuous training sessions for new and existing team members /li liMonitor and evaluate team quality performance, ensuring correct call handling and case management /li liProvide regular coaching and constructive feedback to advisors to improve performance and engagement /li liIdentify training needs and create development plans to enhance technical knowledge and communication skills /li liMotivate and support team members to achieve and exceed performance targets /li liParticipate in regular operational meetings, providing insights on quality trends and performance /li liOrganize and facilitate internal and external calibration sessions /li liAnalyze customer complaints and provide effective resolutions /li liMaintain regular communication with the client regarding quality standards and specific cases /li liEnsure service levels and quality objectives are consistently achieved /li liReview, update, and maintain operational procedures and documentation /li liDevelop and implement strategies to improve quality results and operational efficiency /li liCollaborate closely with management and key stakeholders to drive continuous improvement initiatives /li liSupport performance management activities, including appraisals, objective setting, coaching, and development /li /ul h3Qualifications /h3 ul liProficient in both Spanish and English, written and spoken /li liPrevious experience in a quality, training, coaching, or team leadership role /li liStrong communication and presentation skills /li liAdvanced user of Microsoft Office applications and CRM tools /li liSolid understanding of customer service operations and quality processes /li liStrong analytical and problem‑solving skills /li liExcellent coaching and mentoring abilities /li liProactive, organized, and detail‑oriented /li liEmpathy and strong interpersonal skills /li liAbility to thrive in a collaborative team environment /li /ul h3Preferred Qualifications /h3 ul liSpeak a third European language /li liExperience reviewing and updating operational procedures /li liStrong team‑building and motivational skills /li /ul h3Benefits /h3 ul li39‑hour per week permanent contract: Monday to Friday, 09:00‑18:00 /li liSalary: 21.376 euros gross/year + up to 1,882.92 euros gross/year + private medical insurance /li li100% office‑based role in Barcelona /li liFull paid training on the company and project /li liCareer development programs and specialized training opportunities /li liDiverse, collaborative, and supportive work environment /li /ul /p #J-18808-Ljbffr

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Una empresa de coaching líder en España busca emprendedores para roles de Director o Asociado. Se requiere ser coach certificado o tener experiencia acreditada en coaching, y una mentalidad emprendedora. Esta es una oportunidad ideal para quienes buscan independencia profesional y desean contribui