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¿Quiénes somos? Comenzamos nuestras operaciones en marzo de 2012 como la aerolínea de bajo coste del Grupo Iberia. Somos una compañía que conecta personas de forma responsable, ofreciendo una experiencia única y al alcance de todos, basada en la excelencia, la puntualidad y la amabilidad. Con una visión clara: que cada vuelo sea una experiencia extraordinaria. Desde nuestros inicios, hemos apostado por un modelo “Low Cost, High Quality”, que combina las ventajas de las aerolíneas low-cost, como precios competitivos y eficiencia operativa, con atributos propios de las aerolíneas tradicionales, como clase Business, conexiones convenientes y programas de fidelización. Con base en la T4 del Aeropuerto de Madrid-Barajas, centramos nuestra operación en el corto y medio radio, ofreciendo tanto tráfico directo como conexiones con la red de largo radio de Iberia. Más de 68 millones de pasajeros han confiado en nosotros desde el inicio de nuestras operaciones. En 2025, nos situamos entre las cuatro principales aerolíneas del aeropuerto Adolfo Suárez Madrid-Barajas y somos líderes en las rutas entre Madrid y los archipiélagos españoles. La puntualidad es una de nuestras principales señas de identidad, reflejo de nuestro compromiso con la excelencia operativa y clave en nuestra trayectoria. Entre 2014 y 2018 fuimos la aerolínea low-cost más puntual del mundo, y conseguimos también el reconocimiento como la low-cost más puntual de Europa en 2019 y 2022. En 2023, 2024 y 2025 fuimos la aerolínea más puntual de Europa. Iberia Express forma parte del Grupo Iberia, cuya red opera a más de 140 destinos en todo el mundo y es líder en las conexiones entre Europa y América Latina. También formamos parte de IAG (International Airlines Group), uno de los mayores grupos de aerolíneas a nivel global, y somos miembros de oneworld, una alianza de quince compañías aéreas que conecta más de 900 destinos en 170 territorios. Lo que tendrás que hacer: Tendrás que dar apoyo a las 3 ramas dentro del departamento de Cliente: Customer Experience: • Realizar presentaciones semanales y mensuales sobre la calidad del servicio para el comité de dirección., • Supervisar el programa de Voz del Cliente (NPS) y llevar a cabo análisis específicos dentro del área de Experiencia del Cliente., • Revisar y categorizar los comentarios de los pasajeros obtenidos a través de la encuesta de satisfacción. Customer Service/ Reclamaciones: • Coordinar la gestión de las reclamaciones de pasajeros, incluyendo la interacción con proveedores, soporte y seguimiento., • Gestionar las recuperaciones del seguro MAPFRE., • Realizar el seguimiento y análisis de la actividad del Call Center. Servicio a bordo: • Analizar las incidencias reportadas por las tripulaciones., • Coordinar la gestión de incidencias con proveedores, realizar informes y seguimiento., • Gestionar los QCRs (Quality Control Reports). Lo que esperamos de ti: • Buscamos a una persona con capacidad para analizar, planificar y organizar tareas de manera efectiva., • Se requiere ser metódic@, detallista y riguros@ en el manejo de datos y procesos.Valoramos un perfil proactivo con pensamiento crítico, capaz de aportar soluciones creativas a desafíos complejos., • Habilidad para trabajar de manera colaborativa y efectiva en equipo., • Nivel medio/altode inglés., • Habilidades avanzadas en el manejo de Excel, garantizando la capacidad para realizar análisis, • detallados., • Se valoran conocimientos en: Amadeus/ Resiber y/o entorno aeroportuario. Lo que podemos ofrecerte: • Posibilidad de desarrollo y aprendizaje en el seno de una empresa reconocida por su prestigio, • en el sector., • Participación en un programa de prácticas remuneradas, brindándote una experiencia valiosa y reconocimiento por tu contribución., • Te proporcionaremos un entorno propicio para potenciar tus habilidades y conocimientos, promoviendo tu crecimientoprofesional., • Ayuda económica de 850€ al mes.

Buscamos incorporar un Supervisor Senior/Responsable para el Dpt. de Venta Cruzada de una compañía líder en servicios de financiación de consumo, con presencia nacional y un enfoque innovador en soluciones de pago aplazado y financiación personalizada. Su misión asegurar que el área de Venta Cruzada funcione de manera eficiente, como foco principal: optimización de resultados, la coordinación transversal y la mejora continua del negocio. Funciones y responsabilidades del puesto: • Gestión de desempeño y KPIs: definir, consolidar y analizar KPIs del área: conversión, ticket medio, volumen de ventas, productividad (ventas/FTE), calidad de venta, analizar desviaciones y proponer acciones correctivas, seguimiento de resultados diarios, semanales y mensuales., • Ejecución del plan de negocio: traducir la estrategia en planes operativos, objetivos por equipo, acciones comerciales, asegurar la correcta ejecución en todos los canales (tradicional + ecommerce), coordinar la implantación de campañas y nuevas iniciativas., • Coordinación transversal del área: alinear a todos los supervisores de estructura: Producción, Formación, Selección, Ecommerce, garantizar coherencia y consistencia en procesos, objetivos, metodología comercial., • Mejora continua y optimización: identificar áreas de mejora a partir de: auditorías, análisis de resultados, feedback de equipos, impulsar planes de acción estructurados, medir impacto de las acciones implantadas., • Desarrollo comercial y formación: detectar necesidades formativas, ajustar argumentarios y procesos de venta, asegurar traslado de mejoras a equipos comerciales., • Transformación y desarrollo del modelo: participar activamente en proyectos clave: implantación de Génesys, uso de IA en auditorías de llamadas, evolución del modelo de riesgos y negocio., • Reporting y soporte a Dirección: preparar información y análisis para el Head, participar en comités de seguimiento, dar visibilidad del estado real del negocio., • Gestión del cambio: apoyar la transformación organizativa del área y acompañar a los equipos en: aumento de exigencia, cambio de procesos, evolución del modelo. Se requiere: • Experiencia en entorno call center de venta, gestionando: equipos grandes o múltiples equipos, supervisores / mandos intermedios., • Experiencia en entornos de venta cruzada, televenta, recobro con venta (muy valorable), • Conocimientos técnicos: · Herramientas de contact center: uso de herramientas con marcación predictiva, preferiblemente Genesys, en caso contrario Altitude, demostrando capacidad de establecer estrategias de negocio en función de seguimiento de los KPI´s y cambiando reglas de marcación en función de necesidades de contactación y producción. · Herramientas de análisis: o Power BI o Excel (nivel avanzado/intermedio alto) · Gestión de KPIs y modelos de negocio · Conocimiento de operativa comercial call center · Experiencia real con la aplicación de la IA en procesos de televenta, recepción y/o emisión, participación en proyectos de IA o automatización. • Alta capacidad analítica y orientación a resultados., • Capacidad de estructuración y organización., • Liderazgo transversal (sin jerarquía directa) y capacidad de toma de decisiones., • Comunicación clara y exigente., • Resiliencia y gestión de presión, adaptación al cambio., • Inteligencia emocional y comunicación efectiva constructiva buscando siempre la mejora continua. Se ofrece: • Incorporación a una compañía consolidada con presencia nacional y proyectos innovadores en el sector financiero. -Salario, en función de valía, en torno a 55.000€b/a + variable repartido mensualmente. • Contrato indefinido, a jornada completa, de lunes a jueves de 10:00 a 18:00 y viernes 10:00 a 17:00h, con posibilidad de modalidad de teletrabajo., • Formación inicial a cargo de la empresa y oportunidades de desarrollo profesional. Experiencia requerida: • Al menos 7 años en entorno call center de venta gestionando equipos grandes o múltiples y supervisores / mandos intermedios. Formación requerida: • Titulación universitaria (ADE, Economía, Psicología, Ingeniería o similar). Idiomas requeridos: • Español: nativo. Requisitos valorables: • Experiencia en sector financiero o similar., • Experiencia en implantación de herramientas (CRM, contact center), proyectos de transformación., • Conocimientos de riesgo / scoring., • Experiencia con modelos de auditoría de calidad.

Qué buscamos? - Experiencia demostrable como coordinador/a o responsable de ventas en call center. Buscamos Coordinador/a de Ventas para nuestras oficinas en pleno centro de Madrid.

AVATR, a premium intelligent electric vehicle brand, is seeking a CRM Specialist/Manager to join our Europe Overseas Business Development Team at our Madrid subsidiary. Together with the team, you will support AVATR’s expansion in the Spanish market across business development, sales, marketing, aftersales, and network operations. Los candidatos deben tomarse el tiempo de leer atentamente todos los elementos de este anuncio de empleo. Por favor, envíen su solicitud sin demora. What you will do: 1. Daily Operations Monitoring & KPI Management • Supervise daily operations of in-house or outsourced call center teams., • Track and report on core operational KPIs including:, • Call answer rate and abandonment rate., • Average speed of answer (ASA) and average handling time (AHT)., • Work order closure rate and first contact resolution (FCR)., • Customer satisfaction (CSAT) score., • Generate daily, weekly and monthly operational performance reports., • Identify operational bottlenecks and implement process improvements to meet requirements. 1. Service Quality Assurance & Standard Compliance • Conduct regular quality audits through call recording monitoring, customer follow-up calls and work order review., • Provide constructive feedback and coaching to customer service representatives on service attitude, communication skills and problem-solving techniques., • Analyze quality trends and identify training needs for the team., • Ensure all customer interactions comply with brand standards, company policies and local regulatory requirements., • Drive continuous improvement in service quality and customer experience. 1. Escalated Complaint Resolution & Crisis Management • Serve as the primary escalation point for complex customer complaints and emergency service incidents., • Coordinate cross-functional resources (technical, service, parts) to resolve escalated issues within 24 hours., • Conduct root cause analysis for high-impact customer complaints and implement preventive measures., • Maintain detailed records of escalated cases and track resolution progress until closure. 1. Knowledge Base Management & Information Synchronization • Collaborate with headquarters and regional technical, service and parts teams to develop and maintain the call center knowledge base., • Update and validate content including frequently asked questions (FAQs), troubleshooting guides, policy explanations, product information and service procedures., • Ensure all knowledge base content is accurate, up-to-date and easily accessible to customer service representatives. 1. Training & Performance Management • Design and deliver comprehensive onboarding training programs for new call center employees covering:, • Brand standards and service etiquette, • Product knowledge and vehicle features, • CRM system operation and work order management, • Customer service skills and complaint handling techniques, • Develop and implement ongoing training programs to enhance team capabilities., • Design and execute performance-based incentive schemes to motivate the team. What you will bring: • Bachelor's degree in Business Administration, Communications or related field., • Minimum 2-3 years of experience in call center operations, customer service or CRM management., • Proven experience in KPI monitoring and service quality management., • Proficiency in both English and Spanish., • Strong problem-solving skills and ability to handle high-pressure situations., • Experience with CRM systems (Salesforce, Dynamics or similar) and call center software. xcskxlj, • Advanced proficiency in MS Office (Excel, Word, PowerPoint).

Seleccionamos un ADMINISTRATIVO/A SECTOR SALUD - CALL CENTER para importante empresa ubicada en Madrid Centro. FUNCIONES Atención al cliente Trato con clientes y proveedores Cuadro médico Tareas administrativas varias Requisitos Formación relacionada Experiencia como administrativo/a

Como Agente de Venta de Préstamos tu misión será guiar a los usuarios hacia soluciones financieras personalizadas, acompañándolos desde el primer contacto hasta la formalización del préstamo, con un enfoque empático, riguroso y orientado a resultados, contribuyendo directamente al crecimient

Estas buscando un nuevo reto profesional? ¿Te gustaría trabajar en la tienda de viajes más grande del mundo, que además está en el puesto Nº 1 de mejores empresas para trabajar en el ranking "Happy Index® at Work" 2023? PANGEA es tu sitio! Actualmente buscamos ampliar nuestro equipo de Asesor

AVATR, a premium intelligent electric vehicle brand, is seeking a CRM Specialist/Manager to join our Europe Overseas Business Development Team at our Madrid subsidiary. Together with the team, you will support AVATR's expansion in the Spanish market across business development, sales, marketing, aftersales, and network operations. Los candidatos deben tomarse el tiempo de leer atentamente todos los elementos de este anuncio de empleo. Por favor, envíen su solicitud sin demora. What you will do: 1. Daily Operations Monitoring & KPI Management • Supervise daily operations of in-house or outsourced call center teams., • Track and report on core operational KPIs including:, • Call answer rate and abandonment rate., • Average speed of answer (ASA) and average handling time (AHT)., • Work order closure rate and first contact resolution (FCR)., • Customer satisfaction (CSAT) score., • Generate daily, weekly and monthly operational performance reports., • Identify operational bottlenecks and implement process improvements to meet requirements. 1. Service Quality Assurance & Standard Compliance • Conduct regular quality audits through call recording monitoring, customer follow-up calls and work order review., • Provide constructive feedback and coaching to customer service representatives on service attitude, communication skills and problem-solving techniques., • Analyze quality trends and identify training needs for the team., • Ensure all customer interactions comply with brand standards, company policies and local regulatory requirements., • Drive continuous improvement in service quality and customer experience. 1. Escalated Complaint Resolution & Crisis Management • Serve as the primary escalation point for complex customer complaints and emergency service incidents., • Coordinate cross-functional resources (technical, service, parts) to resolve escalated issues within 24 hours., • Conduct root cause analysis for high-impact customer complaints and implement preventive measures., • Maintain detailed records of escalated cases and track resolution progress until closure. 1. Knowledge Base Management & Information Synchronization • Collaborate with headquarters and regional technical, service and parts teams to develop and maintain the call center knowledge base., • Update and validate content including frequently asked questions (FAQs), troubleshooting guides, policy explanations, product information and service procedures., • Ensure all knowledge base content is accurate, up-to-date and easily accessible to customer service representatives. 1. Training & Performance Management • Design and deliver comprehensive onboarding training programs for new call center employees covering:, • Brand standards and service etiquette, • Product knowledge and vehicle features, • CRM system operation and work order management, • Customer service skills and complaint handling techniques, • Develop and implement ongoing training programs to enhance team capabilities., • Design and execute performance-based incentive schemes to motivate the team. What you will bring: • Bachelor's degree in Business Administration, Communications or related field., • Minimum 2-3 years of experience in call center operations, customer service or CRM management., • Proven experience in KPI monitoring and service quality management., • Proficiency in both English and Spanish., • Strong problem-solving skills and ability to handle high-pressure situations., • Experience with CRM systems (Salesforce, Dynamics or similar) and call center software. xqysrnh, • Advanced proficiency in MS Office (Excel, Word, PowerPoint).

A,CªSEGUROS busca un perfil senior para liderar Desarrollo TI focalizado en Pegasystems, con gestión de proyectos y BAU, dentro del Core de Asistencia.Se valorará experiencia en IA aplicada a procesos de negocio y en suministro de soluciones de call center, además de liderazgo de equipos multidi

AREAJOB SPAIN ETT, agencia de Trabajo Temporal, busca un/a Administrativo/a para el sector salud - Call Center en Madrid Centro. Contrato por ETT con continuidad; horario de lunes a viernes de 9:00 a 14:00 y 3 tardes de 15:00 a 19:00.

ÚNETE A UN PROYECTO QUE IMPULSA TU FUTURO!¿Qué harás? Tenemos varias campañas en activo como agente telefonico: Fidelización y Retención - Atenderás clientes que desean darse de baja.Identificarás necesidades y aplicarás técnicos/as de fidelización.Transformarás una baja en una oportuni

Job Title Desplácese hacia abajo para encontrar una descripción detallada de este trabajo y lo que se espera de los candidatos. Envíe su solicitud haciendo clic en el botón "Solicitar". Accounts Executive (German Speaker) Location Madrid, Spain Requirements • Native or bilingual proficiency in German., • Native or bilingual proficiency in English., • 1-6 years of solid commercial experience (e.g., BDR, SDR, call center, outbound prospecting)., • Mandatory residence in Spain., • Comfortable with cold-calling and strong KPI/metrics orientation., • Availability aligned with US time zone. Key Responsibilities • Manage the full sales cycle from initial contact to subscription close., • Conduct client meetings and manage free trials., • Handle account handover to Customer Experience post-subscription., • Manage a high volume of calls, approximately 80-100 per day, with leads auto-assigned by the system., • Achieve KPIs including calls, demos, trial-to-paid conversions, and MRR generated. Eligibility • EU citizenship OR, • Valid work permit for Spain Additional Information • Comprehensive training provided for approximately 4 weeks during the first month, fully on-site in Madrid., • This is a permanent contract position., • Enjoy 22 days of annual leave plus 24-31 December discretionary days, and Friday afternoons off., • The compensation package includes flexible benefits, a referral bonus, and office perks such as fruit, snacks, monthly lunches, sports, and community activities., • The hybrid work model (50%) is available after reaching at least 70% of target. xcskxlj, • After the initial 4-week on-site training, on-site presence is required approximately once a month, with travel and associated expenses covered by Doofinder., • Monthly commission target: 600 EUR. Monthly performance multiplier:

ppbJob Title: /b Accounts Executive(German Speaker)br/bLocation: /b Madrid, Spain /p h3Requirements /h3 ul liNative or bilingual proficiency in German. /li liNative or bilingual proficiency in English. /li li1-6 years of solid commercial experience (e.g., BDR, SDR, call center, outbound prospecting). /li liMandatory residence in Spain. /li liComfortable with cold-calling and strong KPI/metrics orientation. /li liAvailability aligned with US time zone /li /ul h3Key Responsibilities /h3 ul liManage the full sales cycle from initial contact to subscription close. /li liConduct client meetings and manage free trials. /liliHandle account handover to Customer Experience post-subscription. /li liManage a high volume of calls, approximately 80-100 per day, with leads auto‑assigned by the system. /li liAchieve KPIs including calls, demos, trial‑to‑paid conversions, and MRR generated /li /ul h3Eligibility /h3 ul libEU citizenship /b OR /li liValid bwork permit for Spain /b /li /ul h3Additional Information /h3 ul liComprehensive training provided for approximately 4 weeks during the first month, fully on‑site in Madrid. /li liThis is a permanent contract position. /li liEnjoy 22 days of annual leave plus 24-31 December discretionary days, and Friday afternoons off. /li liThe compensation package includes flexible benefits, a referral bonus, and office perks such as fruit, snacks, monthly lunches, sports, and community activities. /li liThe hybrid work model (50%) is available after reaching at least 70% of target. /li liAfter the initial 4‑week on‑site training, on‑site presence is required approximately once a month, with travel and associated expenses covered by Doofinder. /li liMonthly commission target: 600 EUR. Monthly performance multiplier: 80% of target =x1; 80% = x1.3; 100% = x2; 150% = x3.br/Quarterly (31 Mar / 30 Jun / 30 Sep / 31 Dec): if the quarter average achievement exceeds 150%, the whole quarter commissions are adjusted with a 3x multiplier. /li liDuring Ramp‑Up, the multiplier is x1 until 100% of target is reached. Ramp‑Up targets: M0 0%, M1 0%, M2 30%, M3 60%, M4 100%. /li liInternal growth opportunities are available to AE2 (35,000 EUR base) and AE3 (40,000 EUR base). /li /ul /p #J-18808-Ljbffr

Especialista en gestión de reclamaciones para proyecto temporal de 6 meses en Majadahonda, con incorporación inmediata y salario de 20.00022.000 € brutos anuales. Buscamos un perfil con experiencia en atención al cliente avanzada y gestión de reclamaciones formales (burofax, OCU), no call center básico. Funciones: recepción y registro de reclamaciones en CRM, análisis de casos para identificar causa raíz, coordinación con áreas internas (operaciones, facturación, legal), resolución y seguimiento hasta cierre cumpliendo SLA, redacción de respuestas argumentadas y detección de mejoras en procesos. Requisitos: experiencia en reclamaciones formales, excelente comunicación escrita y verbal, capacidad para gestionar clientes en conflicto, perfil analítico y resolutivo. Valorable formación en Customer Experience y manejo de CRM. Proporcione sus comentarios sobre BizChat Requisitos Experiencia previa en gestión de reclamaciones formales. Experiencia en atención al cliente de nivel avanzado (no call center básico). Excelente comunicación escrita y verbal. Capacidad para gestionar clientes en situaciones complejas. Perfil analítico, organizado y orientado a resultados. Actitud proactiva y resolutiva. ¿Qué ofrecemos? Incorporación inmediata. Proyecto de 6 meses. Salario acorde a experiencia. Entorno dinámico con impacto en la mejora del servicio.

ph3Data Network Services Specialist (evening shift) /h3 pJoin to apply for the bData Network Services Specialist (evening shift) /b role at bRoche /b /p pAt Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. /p h3The Position /h3 pDo you have the heart of a network engineer? Do you want to make a real impact? Roche needs you. We seek a dedicated and creative Data Network Services Specialist. Help us support and grow the Roche Corporate Network. Our network is vast. It connects over 100,000 users. It spans more than 15,000 devices. We use the latest in LAN, WAN, Wireless, and Data Center LAN technology. Are you ready to face technical challenges head‑on? Do you want to drive innovation in a global network? At Roche, as a Data Network Services Specialist, your skill is essential. You are the backbone of our connectivity solutions. /p h3Your Role /h3 ul liProvide Expertise: Offer technical support for connectivity. Resolve issues quickly. Keep the service steady. /li liImplement Solutions: Lead new network projects. Implement these solutions across all Roche locations. From Campuses to Branch Offices, Data Centers to Manufacturing and Logistics sites. /li liDrive Innovation: Work with cutting‑edge technologies. Push forward our commitment to excellence and improvement. /li /ul h3Your Daily Tasks /h3 ul liSupport and Troubleshoot: Keep our network running smoothly. Fix issues. Ensure reliability. /li liCollaborate and Advise: Work with everyone—technicians and non‑technicians. Guide them. Offer advice throughout the lifecycle of connectivity solutions. /li liMaintain and Improve: Keep the network up to standards. Suggest and make improvements as needed. /li liManage Changes: Handle changes without a hitch. Follow all Incident, Change, and Configuration Management processes. /li liWork with Vendors: Ensure external vendors and service providers meet our high standards. /li liDesign and Implement: Create and deliver new connectivity solutions. Push the network forward. /li /ul h3What You Bring /h3 ul liYou have a Bachelor’s degree in Computer Science, Engineering, or equivalent work experience. /li liYou bring over 3 years of experience as a Network Engineer. /li liYou have supported, troubleshooted, and implemented large and complex data networks (LAN, DCLAN, WAN, Wireless). /li liYou have worked with external vendors and service providers, particularly telecom carriers. /li liYou are experienced with infrastructure automation, including automated provisioning of network devices. /li liYou can work flexible hours, handle occasional overtime, and participate in on‑call duties. /li liYou are fluent in English, both written and spoken. /li /ul h3What You Get /h3 ul liGood and stable working environment with attractive compensation and rewards package (according to local regulations). /li liFull‑time employment contract. /li liAnnual bonus payment based on performance. /li liA dedicated training budget (training, certifications, conferences). /li liAccess to various internal and external training platforms (e.g. LinkedIn Learning). /li liExperienced and professional colleagues and a workplace that supports innovation. /li liRoche Connect - stock share purchase options. /li liCompany’s emphasis on employees’ wellness and work‑life balance (e.g. generous vacation days). /li liHybrid working model. /li liState‑of‑the‑art working environment and facilities. /li /ul pAnd many more that the Talent Acquisition Partner will be happy to talk about! /p h3About us /h3 pA healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life‑changing healthcare solutions that make a global impact. /p pLet’s build a healthier future, together. /p pbRoche is an Equal Opportunity Employer. /b /p pLocation: Madrid, Community of Madrid, Spain /p /p #J-18808-Ljbffr

pEtalentum en Madrid busca un Supervisor Senior/Responsable para el Dpt. de Venta Cruzada en una compañía líder en servicios de financiación de consumo. /ppSu misión es asegurar que el área funcione con enfoque en optimización de resultados, coordinación transversal y mejora continua del negocio. Se requieren experiencia en call center de venta, gestión de equipos grandes y conocimiento de herramientas de contact center (Genesys o similar), Power BI/Excel, y capacidad analítica para tracking de KPIs /p #J-18808-Ljbffr

At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let’s shape the future of wealth management together. Las cualificaciones, habilidades y toda la experiencia relevante necesaria para este puesto se pueden encontrar en la descripción completa a continuación. YOUR CHALLENGE • Provide end‑user and platform support for ServiceNow, including incident/request handling, troubleshooting access and workflow issues, and ensuring timely resolution in line with SLAs., • Maintain system stability by monitoring tickets, coordinating with technical teams, and supporting users with guidance on ServiceNow processes and best practices., • Ensuring the operation of core banking applications in respect to application management (2nd level support), • Processing of incident tickets generated by monitoring systems and the local service desk within SLAs., • Performing coordination / communication tasks between incident managers, applications service owners, 3rd‑level support and other IT / Business stakeholders., • Takeover of periodic on‑call duty (weekly 7x24)., • Administration of change requests, for application related process fulfillment., • Participation in periodic releases on weekends., • Engage in projects relating to operational aspects for existing or newly integrated applications., • Routine data cleansing of the systems., • Process optimization and automation of repetitive tasks including handover to L1 (Control Center)., • Keep application operation documentation (knowledge database) up to date. YOUR PROFILE • ServiceNow specialist/administrator support skills., • Completed IT training (Degree in Computer Science or other IT related certification)., • At least 2 years of professional experience in application support., • Good Unix know‑how (shell scripting is an advantage)., • Knowledge of Windows OS at server level., • Knowledge of database, AWA, Splunk, Dynatrace., • ITIL Foundation certification., • Ideally, experience in banking with a knowledge of financial products., • Process‑oriented and analytical approach., • Enthusiastic team player with strong communication skills., • Highly motivated, and proactive, with an eagerness to learn and take on new concepts. xcskxlj, • Good written and spoken English; German an advantage. #J-18808-Ljbffr

pulliLidera el lanzamiento de +15 nuevas formaciones en educación y salud /liliRol 360º con impacto real en producto, ventas y crecimiento del negocio /li /ulpInstitución privada del sector educación, especializada en programas formativos vinculados al ámbito de la salud, con fuerte foco en innovación académica y crecimiento sostenible. Forma parte de un grupo educativo consolidado, con apuesta clara por el desarrollo interno y la profesionalización de sus equipos. /pbrulliDefinir y ejecutar la estrategia de producto y el roadmap de lanzamientos (nuevas formaciones). /liliSer responsable 360º de un portfolio de programas: objetivos, conversión, pricing y crecimiento. /liliDiseñar planes de acción orientados a captación y conversión junto a marketing y ventas. /liliCrear argumentarios comerciales y formar a equipos de admisiones y call center. /liliAnalizar llamadas y feedback del equipo de ventas para optimizar el producto. /liliRealizar seguimiento de KPIs, reporting comercial y evolución del budget. /liliCoordinar acciones con marketing specialist y otros equipos internos. /li /ulbrulliSalario fijo 28.000 - 30.000 € brutos/año + bonus. /liliRetribución flexible. /liliContrato estable y proyección de crecimiento interno. /liliModelo híbrido: 2-3 días presencial en Madrid (zona Julián Camarillo). /liliHorario flexible de entrada (8:45 - 9:00), viernes hasta las 15:00. /liliEntorno colaborativo, con alto impacto en decisiones estratégicas de producto. /li /ul /p #J-18808-Ljbffr

ppbLocation: /b Madrid, Spain (Hybrid) /p pbContract Type: /b Permanent, Full-time /p pbBase Salary: /b €30,000 gross/year + Uncapped Commissions /p pbNext Start Dates: /b September 7, 2026 / October 5, 2026 / November 2, 2026 /p h3About the Role /h3 pAs an Account Executive, you will manage the full sales cycle, focusing on converting leads into active subscribers for our innovative tech solutions. This is a high-energy, hybrid role within a dynamic sales environment that rewards performance with an exceptional, uncapped commission structure. /p h3Key Responsibilities /h3 ul libFull Sales Cycle Management: /b Own the process from initial contact and cold-calling to conducting client meetings, running free trials, and closing subscriptions. /li libLead Account Management: /b Effectively manage auto-assigned leads and ensure a smooth account handover to the Customer Experience team post-subscription. /li libActivity KPIs: /b Achieve daily call volume targets (approx. 80–100 calls/day) and consistently meet KPIs related to demos, trial-to-paid conversions, and Monthly Recurring Revenue (MRR). /li libRamp-up Goals: /b Work towards clear ramp-up targets: Month 0 1 (0%), Month 2 (30%), Month 3 (60%), Month 4 (100%). /li /ul h3Requirements /h3 ul libLanguage: /b Czech + english /li libExperience: /b 1–6 years of solid commercial experience (e.g., BDR, SDR, call center, outbound prospecting). /li libSkills: /b Strong comfort with cold-calling and a KPI/metrics-oriented mindset. /li libLocation: /b Must already reside in Spain (No relocation support provided). /li /ul h3Working Hours Flexibility /h3 ul libStandard Schedule: /b Monday to Thursday (09:00 – 18:00) and Friday (09:00 – 15:00). Enjoy your Friday afternoons off! /li libHybrid Model: /b Fully on-site in Madrid for the first 4 weeks of training. Afterwards, a 50% hybrid work model becomes available once you reach at least 70% of your sales target. Post-training, on-site visits are only required about once a month (travel expenses covered by Doofinder). /li /ul h3What We Offer (Compensation Benefits) /h3 ul libCompetitive Pay: /b €30,000 base salary + uncapped commissions (Target: €600/month standard). /li libPerformance Multipliers: /b Earn more as you overachieve!ul li 80% of target = 1x /li li80% = 1.3x /li li100% = 2x /li li150% = 3x /li /ul /li libQuarterly Bonus: /b If your average quarterly achievement exceeds 150%, the entire quarter's commissions are adjusted with a massive b3x multiplier /b! /li libCareer Growth: /b Clear internal progression paths to AE2 (€35,000 base) and AE3 (€40,000 base). /li libVacation: /b 22 days of annual leave + discretionary days off between December 24th and 31st. /li libPerks Culture: /b Flexible benefits plan, referral bonuses, daily office perks (fresh fruit, snacks, monthly team lunches), and active support for sports community activities. /li /ul /p #J-18808-Ljbffr

ppRadisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter. /p h3Job Description /h3 pThe Revenue Distribution Trainee will support the Distribution team in executing commercial and revenue management strategies aimed at maximizing both direct and indirect revenue opportunities. The role also involves assisting with tasks that drive operational excellence within the customer contact center. /p pThis is a multifunctional position, with the trainee potentially contributing across key areas of the Distribution team, including Contact Center, Distribution Optimization, and Distribution Systems. The role offers flexibility to move between these disciplines based on business needs. /p pThe Revenue Distribution Trainee operates in a support capacity within the Commercial function, contributing to revenue optimization through effective distribution management and performance analysis. The role provides foundational exposure to regional commercial strategy and offers development potential within Revenue Management and Distribution career pathways. /p h3Responsibilities /h3 h3Audits, Quality Management Reporting /h3 ul liConduct auditing and identify/report issues for timely resolution of external resources. /li liPerform call/email quality monitoring to ensure service standards are met. /li liSupport the implementation and documentation of operational and system changes. /li liReporting Analytics. /li liProvide functional support for RPA (Robotic Process Automation) processes. /li liOther general operational support as required. /li /ul h3Distribution Optimization /h3 ul liSupport the coordination and maintenance of distribution across all approved channels, including OTA, GDS, Call Center, Brand.com, and other designated platforms. /li liMonitor rate parity, inventory allocation, and channel configuration to ensure alignment with commercial strategy. /li liAssist in the implementation and documentation of distribution updates and commercial or system changes. /li liProvide hotel level support via our centralised ticketing system. /li /ul h3Commercial Strategy Support /h3 ul liSupport the implementation of key Revenue Optimization related projects including new partner rollouts distribution activities. /li /ul h3Performance Monitoring /h3 ul liMonitor the connectivity related performance dashboards with the aim to support the optimization of the performance of connectivity across channels, including troubleshooting and sending partner maintenance spreadsheets. /li /ul pThe description of functions is merely indicative and not exhaustive. Accordingly, the trainee shall perform any other duties inherent to the labour position and their professional group, in accordance with the company's directives. /p h3Qualifications /h3 ul liStrong analytical skills with attention to detail. /li liCommercial awareness. /li liDetail orientated. /li liCollaborative team player. /li liProblem solving ability. /li /ul /p #J-18808-Ljbffr

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. Descubra si esta oportunidad es adecuada para usted leyendo toda la información que sigue a continuación. By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr’s unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real-time insights. Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide. Job Description Sprinklr is looking for a pre-sales Lead Solutions Consultant who will partner with Sales and Customer Success on our Large Enterprise prospects & global strategic clients. Solutions Consultants are instrumental in the sales cycle and account relationship, bringing their technical and industry expertise to create compelling solutions for customers. As a Lead Solutions Consultant you will know Sprinklr’s offerings to a degree where you are able to differentiate our offerings to our customers so they can realize the outcomes and benefits they are looking to achieve. It will be imperative to partner with sales and customer success to be proactive in uncovering a customer’s current and future states in order to roadmap an end-to-end solution. Internal and external stakeholders will view you as a strategic advisor. You will be a clear communicator who can command a room from C-suite down to practitioner. You should be as comfortable in front of a screen as you are with a whiteboard. Who You Are And What Makes You Qualified: Solution Consultants will partner with sales to attain their revenue goals by owning the technical win’ as key member of the account team through: Designing compelling solutions to address a customer’s key business challenges, and presenting a desired future state and delivers a competitive advantage with measurable outcomes. Lead and document discovery sessions to understand the client's business objectives and desired outcomes Present a vision of the solution, meeting the client's requirements that will drive adoption and growth Lead client workshops which may include whiteboarding, Q&A sessions, and trials Subject Matter Expertise (SME) in Customer Experience Management Keep current on industry trends and competition Continuously leverage internal learning and competitive intelligence Understand industry verticals, department verticals, and challenges facing specific buyer personas within Sprinklr’s target market Develop a repertoire of client stories to convey the value of Sprinklr’s solution to the customer, enabling champions to tell stories on our behalf Sharpen the saw on pre-sales skills, as well as participating and attending trade events. Collaboration and Administration Communicate progress and expectations, escalating problems to leaders for awareness and/or resolution Prioritize participation in meetings with the account team and SC team Ensure general administration across our systems of record are timely and accurate Provide prompt and detailed handoffs to Customer Success (CS) to deliver against the proposed solution Document observations from prospects and customers to influence future product capabilities Creates re-usable collateral for the entire global presales team and acts as a mentor to those across other teams. Relevant Skills and Experience: 5+ years of relevant CX strategy and technical consulting experience Experience in a presales role at a SaaS company managing large enterprise customers Experience in marketing, advertising, customer care, business intelligence or commerce spaces Familiarity with CRM, Marketing Automation, Business Intelligence and Social Media Thought leader who has engaged in activities such as publishing white-papers, speaking at industry events, blogging, etc. Creative thinker who can bring to life a vision of how a customer can approach their Customer Experiences in new and exciting ways We focus on our mission: Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data — helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights. Sprinklr is here to do three things: Lead a new category of enterprise software that we call Unified-CXM. Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience. Create a culture of customer obsession, with trust, teamwork, and accountability. We believe in our product: Customers who value exceptional customer experiences have what they need on our single unified platform, built with an operating system approach on a single codebase. That means that everything — and everyone — can work together to service, respond, sell, and market to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world’s leading enterprise brands. We invest in our people: We offer a comprehensive suite of benefits designed to help each member of our team thrive. Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it. We offer you and your family voluntary healthcare coverage in countries where applicable. We believe it is important to take time off – it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to recharge and spend time with loved ones. We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus. To learn more about employee benefits by region, click here. To learn more about all-things-Sprinklr, visit our candidate resource hub here. EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment. We fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful. Sprinklr is proud to be an equal-opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law. Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter. Warning about Recruiting Scams: Please be vigilant for recruiting scams impersonating Sprinklr. Sprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. Sprinklr will also never pay in Bitcoin or send email communications from our executives. Please review the Federal Trade Commission's advice to avoid these types of scams. xcskxlj If you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately. #J-18808-Ljbffr

ph3bThe role /b /h3 pAs an bIT Datacenter Technician /b, you will play a vital role in maintaining and optimizing the IT infrastructure within our data center. This includes working hands‑on with modern technologies such as the modern GPU cloud clusters. Your responsibilities will encompass supporting the data center’s IT infrastructure, troubleshooting and resolving hardware issues, and ensuring the smooth operation of critical systems. Your responsibilities will include troubleshooting and resolving hardware issues, performing hardware and network diagnostics, ensuring the smooth operation of critical systems, and carrying out physical repairs. The role may also involve travel between data centers and participation in on‑call rotations. /p pYou’re welcome to work at our data center in Madrid (Sanchinarro). /p h3bYour responsibilities will include: /b /h3 ul liMonitor and support the IT infrastructure as a shift worker (day night shifts). /li liDiagnose and resolve issues related to server and network hardware within the data center. /li liPerform installation, upgrades, and decommissioning of IT hardware in accordance with operational requirements. /li liManage and maintain fiber optic and patch cable connectivity. /li liHandle Return Merchandise Authorizations (RMAs) in compliance with company procedures and documentation. /li liCollaborate with internal teams to resolve technical and operational issues. /li liMaintain and update documentation, manuals, and procedures related to hardware configuration, troubleshooting, and maintenance. /li /ul h3bRequirements: /b /h3 ul liSolid understanding of server and networking equipment. /li liPractical, hands‑on experience with server hardware, network switches, and fiber optic cabling. /li liProven ability to diagnose and resolve hardware‑related issues. /li liA proactive, responsible, and results‑driven work attitude. /li /ul h3bIt will be an added bonus if you have: /b /h3 ul liValid Category B driving licence. /li liBasic knowledge of the Linux operating system and familiarity with command-line tools. /li /ul h3bWhat we offer: /b /h3 ul liCompetitive salary and comprehensive benefits package. /li liOpportunities for professional growth within Nebius. /li liFlexible working arrangements. /li liA dynamic and collaborative work environment that values initiative and innovation. /li /ul /p #J-18808-Ljbffr

ppbJob Title: /b Accounts Executive(German Speaker)br/bLocation: /b Madrid, Spain /p h3Requirements /h3 ul liNative or bilingual proficiency in German. /li liNative or bilingual proficiency in English. /li li1-6 years of solid commercial experience (e.g., BDR, SDR, call center, outbound prospecting). /li liMandatory residence in Spain. /li liComfortable with cold-calling and strong KPI/metrics orientation. /li liAvailability aligned with US time zone /li /ul h3Key Responsibilities /h3 ul liManage the full sales cycle from initial contact to subscription close. /li liConduct client meetings and manage free trials. /liliHandle account handover to Customer Experience post-subscription. /li liManage a high volume of calls, approximately 80-100 per day, with leads auto‑assigned by the system. /li liAchieve KPIs including calls, demos, trial‑to‑paid conversions, and MRR generated /li /ul h3Eligibility /h3 ul libEU citizenship /b OR /li liValid bwork permit for Spain /b /li /ul h3Additional Information /h3 ul liComprehensive training provided for approximately 4 weeks during the first month, fully on‑site in Madrid. /li liThis is a permanent contract position. /li liEnjoy 22 days of annual leave plus 24-31 December discretionary days, and Friday afternoons off. /li liThe compensation package includes flexible benefits, a referral bonus, and office perks such as fruit, snacks, monthly lunches, sports, and community activities. /li liThe hybrid work model (50%) is available after reaching at least 70% of target. /li liAfter the initial 4‑week on‑site training, on‑site presence is required approximately once a month, with travel and associated expenses covered by Doofinder. /li liMonthly commission target: 600 EUR. Monthly performance multiplier: 80% of target =x1; 80% = x1.3; 100% = x2; 150% = x3.br/Quarterly (31 Mar / 30 Jun / 30 Sep / 31 Dec): if the quarter average achievement exceeds 150%, the whole quarter commissions are adjusted with a 3x multiplier. /li liDuring Ramp‑Up, the multiplier is x1 until 100% of target is reached. Ramp‑Up targets: M0 0%, M1 0%, M2 30%, M3 60%, M4 100%. /li liInternal growth opportunities are available to AE2 (35,000 EUR base) and AE3 (40,000 EUR base). /li /ul /p #J-18808-Ljbffr

Coolaboro - Centro Especial de Empleo busca HELPDESK para Call Center en Madrid. Se requieren iniciativa, capacidad comunicativa y orientación a resultados; imprescindible experiencia previa como Helpdesk.

ppSprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. /p pBy combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr’s unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real-time insights. /p pToday, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide. /p h3Job Description /h3 pSprinklr is looking for a pre‑sales Lead Solutions Consultant who will partner with Sales and Customer Success on our Large Enterprise prospects global strategic clients. Solutions Consultants are instrumental in the sales cycle and account relationship, bringing their technical and industry expertise to create compelling solutions for customers. /p pAs a Lead Solutions Consultant you will know Sprinklr’s offerings to a degree where you are able to differentiate our offerings to our customers so they can realize the outcomes and benefits they are looking to achieve. It will be imperative to partner with sales and customer success to be proactive in uncovering a customer’s current and future states in order to roadmap an end‑to‑end solution. Internal and external stakeholders will view you as a strategic advisor. You will be a clear communicator who can command a room from C‑suite down to practitioner. You should be as comfortable in front of a screen as you are with a whiteboard. /p pbWho You Are And What Makes You Qualified: /b /p ul liDesigning compelling solutions to address a customer’s key business challenges, and presenting a desired future state and delivers a competitive advantage with measurable outcomes. /li liLead and document discovery sessions to understand the client's business objectives and desired outcomes. /li liPresent a vision of the solution, meeting the client's requirements that will drive adoption and growth. /li liLead client workshops which may include whiteboarding, QA sessions, and trials. /li liSubject Matter Expertise (SME) in Customer Experience Management. /li liKeep current on industry trends and competition. /li liContinuously leverage internal learning and competitive intelligence. /li liUnderstand industry verticals, department verticals, and challenges facing specific buyer personas within Sprinklr’s target market. /li liDevelop a repertoire of client stories to convey the value of Sprinklr’s solution to the customer, enabling champions to tell stories on our behalf. /li liSharpen the saw on pre‑sales skills, as well as participating and attending trade events. /li liCollaboration and Administration: Communicate progress and expectations, escalating problems to leaders for awareness and/or resolution. /li liPrioritize participation in meetings with the account team and SC team. /li liEnsure general administration across our systems of record are timely and accurate. /li liProvide prompt and detailed handoffs to Customer Success (CS) to deliver against the proposed solution. /li liDocument observations from prospects and customers to influence future product capabilities. /li liCreates re‑usable collateral for the entire global presales team and acts as a mentor to those across other teams. /li /ul pbRelevant Skills and Experience: /b /p ul li5+ years of relevant CX strategy and technical consulting experience. /li liExperience in a presales role at a SaaS company managing large enterprise customers. /li liExperience in marketing, advertising, customer care, business intelligence or commerce spaces. /li liFamiliarity with CRM, Marketing Automation, Business Intelligence and Social Media. /li liThought leader who has engaged in activities such as publishing white‑papers, speaking at industry events, blogging, etc. /li liCreative thinker who can bring to life a vision of how a customer can approach their Customer Experiences in new and exciting ways. /li /ul pbWe focus on our mission: /b Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data — helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI‑native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights. Sprinklr is here to do three things: /p ul liLead a new category of enterprise software that we call Unified‑CXM. /li liEmpower companies to deliver next generation, unified engagement journeys that reimagine the customer experience. /li liCreate a culture of customer obsession, with trust, teamwork, and accountability. /li /ul pbWe believe in our product: /b Customers who value exceptional customer experiences have what they need on our single unified platform, built with an operating system approach on a single codebase. That means that everything — and everyone — can work together to service, respond, sell, and market to customers on the channels they prefer. While Unified Customer Experience Management (Unified‑CXM) as a category is just getting started, we are well on our way to creating a no‑compromise, unified approach to better customer experiences for the world’s leading enterprise brands. /p pbWe invest in our people: /b We offer a comprehensive suite of benefits designed to help each member of our team thrive. Sprinklr believes that you should be able to get the type of care you need for your personal well‑being when you need it. We believe it is important to take time off – it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to recharge and spend time with loved ones. We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus. /p pTo learn more about employee benefits by region, click here. /p pTo learn more about all‑things‑Sprinklr, visit our candidate resource hub here. /p pbEEO - Our philosophy: /b Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment. We fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful. /p pSprinklr is proud to be an equal‑opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law. /p pReasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter. /p pbWarning about Recruiting Scams: /b Please be vigilant for recruiting scams impersonating Sprinklr. Sprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. Sprinklr will also never pay in Bitcoin or send email communications from our executives. Please review the Federal Trade Commission's advice to avoid these types of scams. /p pIf you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately. /p /p #J-18808-Ljbffr

pAVATR Global Design Center in Madrid is looking for a (Job Title) to oversee daily operations, KPI management, and enhance service quality within the call center. The ideal candidate will have 2-3 years' experience in call center operations, proficiency in both English and Spanish, and a Bachelor's degree in a relevant field. /ppThe role involves monitoring staff performance, conducting audits, and providing training. Join us to support AVATR’s growth in the Spanish market! /p #J-18808-Ljbffr

ph3About The Job /h3 pYou know adversaries by how they operate — and you know how to turn that knowledge into action. As a bThreat Intelligence Engineer — Intrusion Analysis Detection /b, you will help transform threat actor behavior into concrete defensive value: stronger detections, smarter hunting hypotheses, and intelligence that helps defenders move faster and more effectively. Within the Allianz Cyber Defense Center (ACDC), you will join a team that is evolving toward an AI‑augmented, intelligence‑driven operating model. This is a high‑impact opportunity to shape and mature intrusion analysis capabilities, automate repetitive intelligence workflows, and directly influence how a global organization defends itself against real‑world threats. /p h3What You Do /h3 ul liAnalyze real‑world attacks, post‑incident findings, and emerging adversary tradecraft to identify relevant threat activity and convert retrospective analysis into forward‑looking intelligence. /li liTranslate threat intelligence into actionable detection content by producing detection rules and analytical guidance for deployment by detection engineering teams across platform‑native environments. /li liTrack threat actors and map tactics, techniques, and procedures to MITRE ATTCK, identifying coverage gaps and generating meaningful hunting leads based on relevance to the Allianz environment. /li liBuild and maintain automation for repetitive intelligence workflows using SOAR platforms, Power Automate, N8N, Python, scripting, and API integrations to improve speed, quality, and consistency. /li liApply AI in daily analytical workflows to categorize incoming intelligence, enrich indicators, correlate reporting with tracked topics, and accelerate decision‑making. /li liCommunicate findings clearly through dashboards, written intelligence notes, and operational briefings so that detection engineers, incident responders, IT administrators, and leadership can act confidently. /li liSupport the full IOC lifecycle and contribute during active security incidents by providing timely analytical input, validation, and triage support as part of on‑call rotations. /li /ul h3What You Bring /h3 ul liHands‑on experience in intrusion analysis, including the investigation of real‑world attack patterns, adversary behavior, and post‑incident evidence. /li liProven ability to turn intelligence into action through detection engineering, including authoring, tuning, or validating detection rules in production environments. /li liStrong knowledge of MITRE ATTCK, especially at procedure level, and a solid understanding of the telemetry required to detect adversary activity effectively. /li liPractical coding and automation skills, ideally in Python, scripting, and API‑driven workflows, with a builder mindset focused on improving efficiency through automation. /li liGood understanding of the Threat Intelligence Lifecycle and structured analytical techniques, including models such as the Diamond Model and Kill Chain. /li liExperience working with or exposure to tools such as Google SecOps, CrowdStrike Falcon / Intelligence, Google Threat Intelligence / VirusTotal, Recorded Future, MISP, or similar platforms. /li liA proactive, outcome‑driven mindset with the ability to stay composed under pressure, communicate clearly during incidents, and collaborate effectively across technical teams. /li /ul h3What We Offer /h3 ul liHybrid work model with up to 25 days per year working from abroad. /li liPerformance‑based compensation and benefits, including a company bonus scheme, pension, employee shares program, and employee discounts (details vary by location). /li liLifelong learning and international career mobility through career development and digital learning programs. /li liFlexible working, healthcare, parental leave benefits, and support to balance family and career while returning from career breaks. /li /ul h3Commitment to Integrity, Fairness Inclusion /h3 pAllianz Technology is proud to be an equal opportunity employer dedicated to fostering an inclusive work environment for everyone. We embrace individuals of all gender identities and expressions, sexual orientations, ethnicities, ages, nationalities, religions, disabilities, and philosophies of life. We welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. /p /p #J-18808-Ljbffr

Madrid, Barcelona or Bilbao Spain (On-Site) 75% travel requirement within Spain Todas las habilidades, cualificaciones y experiencia relevantes que necesitará un candidato seleccionado se enumeran en la siguiente descripción. Thermal Works LLC has an exciting opportunity for a Field Service Technician to join our team, working directly with the Thermal Works team as well as local contractors, focusing on Startup/Commissioning and Service for all Thermal Works equipment. We are looking for someone who is a detail-oriented individual that is goal oriented with a foundational knowledge in HVAC. This individual should have good written and verbal communication skills. The Field Service Technician needs to be agile, professional, trustworthy with confidential information, and comfortable in a rapidly changing environment. The right person can work equally as well independently as with a team. Thermal Works values efficiency and strives to maintain smooth operations. Our primary focus is on providing an integrated cooling system for data centers and commercial buildings that dramatically reduces the energy demand, water consumption and cost of cooling. It transforms the economics and eco-metrics of commercial cooling with zero water solutions that outperform air- and water-cooled systems in any climate. Thermal Works solutions are sustainable and cutting‑edge. For that reason, we are highly selective about the people we bring on board because our work depends on it. Change and progress happen quickly, and we must be able to trust one another to be honest, communicative, reliable, and self‑motivated. We seek ultra‑creatives and superstar performers with a sense of humility and a hunger to make a positive impact in the world. We offer flexibility and endless growth opportunities to those who can harness their skills and talents and identify how and where to use them to add value. Thermal Works is one of several “inspired infrastructure” companies that work collaboratively under our parent company, Endeavour Energy, LLC. At the heart of this ecosystem is a diverse group of bright, passionate, dedicated people, working together to make a real difference for people and the planet. Thermal Works is looking for someone to join our team to help us move the needle towards sustainable change. Are you ready to join the journey? Key Responsibilities • Participate in a comprehensive training program at Thermal Works’ U.S. headquarters., • Manage Preventive Maintenance and Service schedules., • Perform on‑site quality Control for the installation of Thermal Works products., • Perform all preventative maintenance and service needs for clients., • Be available to take emergency issues when on call., • Monitor service software closely to ensure services are met on a timely schedule., • Collaboration with different departments within the company for product development and improvement., • Provide technical support for troubleshooting and repair of thermal works equipment., • 75% travel requirement within Spain. Skills & Requirements • F‑Gas Category I Certification (in accordance with EC Regulation No. 517/2014) is required for handling fluorinated gases., • 3–5 years of hands‑on experience in mechanical systems for mission‑critical infrastructure, including data centers, healthcare, or industrial facilities., • Must have experience with chillers and CRAH (Computer Room Air Handler) units, encompassing installation, commissioning, preventive maintenance, and troubleshooting., • Familiarity with EU safety standards, pressure equipment directives (PED), and EN 378 refrigeration safety norms., • Capable of performing diagnostics, repairs, and system optimizations in live environments. Specific Skills / Abilities • Baseline circuit analysis and troubleshooting of electrical components., • Knowledge of hydronic systems., • Ability to effectively troubleshoot HVAC systems., • Understand refrigeration theory as well as hands‑on applied sciences., • Good written and verbal communication skills with an emphasis on customer service., • Fluent in English and Spanish (additional European languages are a strong plus)., • Ability to read drawings at a basic level., • Able to lift up to 50 lbs. continuously throughout the day. Great Place to Work A fast‑paced, entrepreneurial culture focused on innovation. A flexible, autonomous work environment. A culture of respect, learning, and excellence. Experienced, highly talented experts as team peers. Growth and travel opportunities. A team of change‑makers having a significant impact on people and the planet. About Our Parent Company Endeavour is the main hub—a self‑sustaining incubation platform for innovation—within a larger ecosystem focused on sustainable infrastructure. It provides the space, time, and all necessary resources to take advanced technologies from ideation through development to launch. Every day we are helping innovators to develop and launch global solutions to tackle global challenges, which is no easy task. Our teams work extremely hard because we all believe in Endeavour’s mission: to guarantee clean water and renewable energy to everyone, everywhere. We are working hard to decentralize infrastructure and deploy innovative energy, water, and waste treatment solutions that are more sustainable and more profitable than those currently in existence. Our team of passionate change‑makers want to leave the world better than the way we found it. Endeavour prides itself on hiring talented, highly motivated people because that’s what our mission requires. There is a strong sense of camaraderie between good‑natured people who bring their A‑game to work, every day, to make a difference. To work at Endeavour is to know that you are part of something special—something bigger than yourself. Today, we’re deploying solutions that are immediately scalable and profitable, including EV charging, data center cooling, and waste to fuel systems. As we look to the future, Endeavour intends to remain at the forefront of innovation, taking on grander challenges based on the needs of our clients and of local economies. xcskxlj We hope that our Sustainable Habitat for Innovation towards a Purpose (SHIP) will be a model that inspires people and businesses to join the journey so that together we can combine the best of what technology and the natural world can offer to ensure a regenerative/sustainable world for generations to come. Position Details • Position: Field Service Technician, • Full‑time or Part‑Time: Full‑time, • Reports to: Field Deployment and Commissioning Manager, • Location: Madrid, Barcelona or Bilbao Spain (On‑Site) 75% travel requirement within Spain #J-18808-Ljbffr

ppOur team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! /p h3Job Details /h3 pAs part of Cencora, World Courier is a Global Specialty Logistics Company that designs world‑class supply chain programs in complete alignment with customers’ business goals. The company delivers ultimate peace of mind for the transport and storage of time‑and temperature‑sensitive products. For more than 50 years, World Courier has delivered unsurpassed knowledge, global reach and flawless supply chain execution needed to become the most trusted specialty logistics company in the world. /p pWe’re re‑imagining IT — not as a support function, but as a strategic partner for the World Courier business. We exist to help the organization rise, adapt, and grow, using technology that is innovative, integrated, reliable, secure, and designed around real operational needs. /p h3Why This Role Matters /h3 pTechnology change gets hard when multiple systems, teams, and dependencies need to move together. Even well‑defined initiatives can quickly become complex as risks, constraints, and competing priorities emerge. /p pAs a Senior Project Manager, this role brings focus, structure, and disciplined execution to that complexity. /p pYou’ll be accountable for delivering one large, complex initiative and one to two additional medium or smaller initiatives, ensuring they land on time, on budget, and with the intended outcomes. /p h3What You’ll Do /h3 h3Delivering Successful Outcomes /h3 ul liResponsible for delivery across time, cost, scope, and quality for assigned initiatives. /li liOwn and maintain delivery plans, milestones, and forecasts. /li liEnsure appropriate planning for development, testing, and release. /li liIn collaboration with the VMO, ensure adoption plan can successfully support technology. /li liProvide clear status reporting to leadership and stakeholders. /li liManaging scope, dependencies, risks, and finances /li liActively manage scope, dependencies, and cross‑team impacts. /li liIdentify and mitigate risks and issues early. /li liSurface delivery trade‑offs clearly to support decision‑making. /li liManage initiative‑level budgets and forecasts. /li liWorking in alignment with portfolio delivery. /li liDeliver initiatives in line with portfolio standards and governance. /li liCollaborate with the VMO and delivery community. /li liSupport dependency management across the broader portfolio. /li liContribute to accurate resource planning and capacity management. /li liImproving how we deliver. /li liApply delivery frameworks pragmatically with a focus on outcomes. /li liSupport Agile and hybrid delivery approaches where appropriate. /li /ul h3What We’re Looking For /h3 ul liYou’ll thrive in our team if you: /li liTake ownership and accountability for delivery outcomes. /li liFocus on delivering for our customers. /li liAre comfortable operating in complex, multi‑system environments. /li liCan clearly and confidently communicate with global stakeholders. /li /ul h3Experience That Will Help You Succeed /h3 ul li8‑10+ years delivering complex technology initiatives end‑to‑end with accountability for outcomes across time, cost, scope, and quality. /li liFamiliarity with delivery and reporting tools such as ServiceNow, Smartsheet, Azure DevOps (ADO), or JIRA. /li liProject Management certification or successful completion of a recognized project management curriculum. /li liDemonstrated proficiency in risk and issue management, including early identification, impact assessment, escalation, and driving effective mitigation plans across technical, operational, and delivery dimensions. /li liStrong experience guiding delivery teams through project estimation, including development of realistic budget forecasts, resource plans, and delivery timelines, and maintaining those estimates as conditions change. /li liAbility to balance delivery ambition with practical constraints, adjusting scope, sequencing, and plans as risks, dependencies, and priorities evolve. /li liExperience managing large, complex initiatives alongside one or more medium or smaller projects. /li liA solid understanding of dependency management, testing coordination, and release planning. /li liExperience working with global, cross‑functional stakeholders and influencing without direct authority. /li /ul h3What Success Looks Like In This Role /h3 ul liInitiatives consistently deliver against agreed outcomes. /li liStakeholders trust delivery plans, progress, and communication. /li liRisks and issues are identified early and managed proactively. /li liDelivery remains structured and calm, even when complexity increases. /li /ul h3How You’ll Be Working /h3 ul liOperate in a global, matrixed IT organization. /li liCollaborate across regions and time zones. /li liFlexible and hybrid working arrangements may apply. /li /ul h3What Cencora Offers /h3 pBenefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements. /p pFull time /p h3Affiliated Companies /h3 pAffiliated Companies: AmerisourceBergen Services Corporation /p h3Equal Employment Opportunity /h3 pCencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non‑discriminatory. /p pCencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call or email We will make accommodation determinations on a request‑by‑request basis. Messages and emails regarding anything other than accommodations requests will not be returned. /p /p #J-18808-Ljbffr

Meet the Team Isovalent, now part of Cisco, was founded by the creators of Cilium and e BPF, and builds open-source software and enterprise solutions for the networking, security, and observability needs of modern infrastructure. Customer Success Architect The Customer Success Architect team is a distributed group of domain experts in data-center networking, segmentation, and security. CSAs turn a customer’s investment in Cisco Hypershield and the Cisco Nexus N9300 Series Smart Switches into a deployed, fully adopted part of their data center, leading the journey from onboarding through expansion and guiding customers across the Net Ops and Net Sec Ops boundary the Smart Switch creates, where NX-OS handles the network fabric and Hypershield governs the security policy implemented on the switch. CSAs are trusted advisors who bring deep networking and segmentation expertise to ensure customers run reliable production workloads. As collaborators and problem solvers, they readily coordinate across engineering, support, partners, product, and marketing to bring the best of Cisco and Isovalent to the customer. They are also strong coaches, able to distill new concepts and present solutions and their tradeoffs clearly. Above all, Customer Success Architects are outstanding teammates. Your Impact Lead the onboarding and adoption journey for assigned accounts, taking customers from initial deployment of the N9300 Smart Switches and Hypershield through to confident, expanding production use Guide customers through the Hypershield on-premises controller deployment, orchestrating a process the customer's own team delivers across their virtualization environment and the on-premises control plane Drive value realization by helping customers stand up real use cases: top-of-rack segmentation and enforcement, zone-based segmentation, and secure data‑center interconnect Build deep technical relationships with key customer collaborators across both Net Ops and Net Sec Ops, and serve as their trusted advisor Run workshops and enablement sessions on new and existing capabilities to deepen customer understanding and accelerate adoption Identify and clear adoption blockers, collaborating with engineering and support teams to call out and resolve customer issues Develop the reusable assets that scale customer success: workshops, training material, reference architectures, and product documentation that help customers deploy accurately and run reliably in production Minimum Qualifications Demonstrated depth in Cisco Nexus / NX‑OS in production (L3 routing, VRFs, fabric operations); equivalent depth on another major vendor accepted Customer‑facing experience as a solutions advisor, CSM, PS consultant, or SE, leading the technical relationship and outcomes Track record onboarding and deploying solutions into customer production, including guiding a client’s team through the work Knowledge of enterprise virtualization and VM/appliance deployment, able to guide and fix a hypervisor‑based install; v Sphere/v Centerpreferred (current deployment target) Strong Linux command‑line skills, including config‑file editing and production fix Preferred Qualifications VXLAN EVPN fabric knowledge and the Smart Switch's roles within it (leaf, border gateway, DCI), enough to advise a customer's network team Network segmentation and firewall policy design (zone‑based or micro segmentation), and the tradeoffs vs. traditional NGFWs Familiarity with the Net Ops/Net Sec Ops operating split in data‑center security Operational Kubernetes and Helm: deploy charts, read pod/node status and logs, fix a failed rollout Guiding customers through sophisticated multi‑component on‑premises deployments they implement themselves One major cloud provider (AWS, Azure, or GCP) NX‑OS automation and APIs (NX‑API, NETCONF/RESTCONF, g NMI, Ansible); Nexus Dashboard aplus Recommendations grounded in technical and business needs, communicated to mixed audiences CCNP Data Center, CCNP Enterprise, Dev Net Professional, CCIE Data Center, CCIE Enterprise, or Dev Net Expert (a plus) Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. #J-18808-Ljbffr

What you will do: • Daily Operations Monitoring KPI Management, • Supervise daily operations of in-house or outsourced call center teams., • Track and report on core operational KPIs including call answer rate, abandonment rate, average speed of answer (ASA) and average handling time (AHT)., • Work order closure rate and first contact resolution (FCR)., • Customer satisfaction (CSAT) score., • Generate daily, weekly and monthly operational performance reports., • Identify operational bottlenecks and implement process improvements to meet requirements., • Service Quality Assurance Standard Compliance, • Conduct regular quality audits through call recording monitoring, customer follow-up calls and work order review., • Provide constructive feedback and coaching to customer service representatives on service attitude, communication skills and problem‑solving techniques., • Analyze quality trends and identify training needs for the team., • Ensure all customer interactions comply with brand standards, company policies and local regulatory requirements., • Drive continuous improvement in service quality and customer experience., • Escalated Complaint Resolution Crisis Management, • Serve as the primary escalation point for complex customer complaints and emergency service incidents., • Coordinate cross‑functional resources (technical, service, parts) to resolve escalated issues within 24 hours., • Conduct root cause analysis for high‑impact customer complaints and implement preventive measures., • Maintain detailed records of escalated cases and track resolution progress until closure., • Knowledge Base Management & Information Synchronization, • Collaborate with headquarters and regional technical, service and parts teams to develop and maintain the call center knowledge base., • Update and validate content including frequently asked questions (FAQs), troubleshooting guides, policy explanations, product information and service procedures., • Ensure all knowledge base content is accurate, up‑to‑date and easily accessible to customer service representatives., • Training Performance Management, • Design and deliver comprehensive onboarding training programs for new call center employees covering brand standards and service etiquette, product knowledge and vehicle features, CRM system operation and work order management, customer service skills and complaint handling techniques., • Develop and implement ongoing training programs to enhance team capabilities., • Design and execute performance‑based incentive schemes to motivate the team.What you will bring:, • Bachelor's degree in Business Administration, Communications or related field., • Minimum 2-3 years of experience in call center operations, customer service or CRM management., • Proven experience in KPI monitoring and service quality management., • Proficiency in both English and Spanish., • Strong problem‑solving skills and ability to handle high‑pressure situations., • Experience with CRM systems (Salesforce, Dynamics or similar) and call center software. xcskxlj, • Advanced proficiency in MS Office (Excel, Word, PowerPoint). CRM Specialist/Manager • madrid, area metropolitana (comarca), Spain #J-18808-Ljbffr

Who We Are ¿Es usted el candidato adecuado para esta oportunidad? Asegúrese de leer la descripción completa a continuación. BYD Group is a leading high-tech multinational, based in Shenzhen, China. Operating across four core industries — IT, automotive, new energy, and rail transit — BYD employs over 300,000 people worldwide. Who We Are BYD Group is a leading high-tech multinational, based in Shenzhen, China. Operating across four core industries — IT, automotive, new energy, and rail transit — BYD employs over 300,000 people worldwide. At BYD Iberia, we are redefining the future of mobility. As part of the world’s leading New Energy Vehicle company, we are committed to building a sustainable, zero-emission future where technology and nature coexist in harmony. Your Mission As the Regional After Sales Representative Passenger Cars, you are responsible for building and maintaining a strong and customer-focused After Sales service level in the designated region. You support the network of local dealers and dealer groups, focusing on high quality and mutual satisfaction. You play an important role in developing, implementing, and maintaining service products and After Sales propositions. You ensure that the service procedures are carried out correctly and perform all administrative tasks needed. This role reports directly to the Aftersales Manager in Spain. What You´ll Be Doing • You support the dealer network, focusing on high quality and mutual satisfaction, and act as their BYD after-sales contact person. You ensure that all service procedures are carried out correctly and perform all tasks related to the Aftersales business., • Ensure implementation and follow-up of all BYD aftersales commercial policies and after-sales standards., • Monitor the dealer aftersales business plan and the development of all after-sales activities to achieve BYD P&A and service qualitative and quantitative objectives., • Secure the quality of the service network by timely training, tooling, and other supportive materials. In collaboration with BYD HQ, create, implement, and ensure regular performance reporting., • Introduce BYD Aftersales Service IT systems/platforms such as DMS, LMS, TIS, and ensure deployment in each dealer and service shop., • Plan and organize regular dealer visits, meetings, workshops, and other activities within the region/country., • Assist dealer after-sales management to create the best customer satisfaction and customer after-sales experience processes (NPS from service). Ensure dealer customer complaints resolution and VoC focus supported by call-center setup., • Support and communicate with BYD spare parts team/warehouse, technical support, and warranty teams regarding critical issue handling, quality investigation, and training., • Integrate the Aftersales area within the overall business scope of BYD in Spain and Portugal, proactively aligning and coordinating with other areas such as Sales, Marketing, Dealer Network Development, Product Management, Training, etc. What You Bring • Bachelor or Master’s degree, or equivalent level acquired through education or work experience., • 3+ years of experience in a similar role in automotive/E-mobility within an importer or OEM., • Excellent written and verbal communication skills in Spanish and English (mandatory). Chinese is a plus., • High level of attention to detail, time management, and accuracy. Proficient in PowerPoint and presentation skills., • Valid EU driver’s license., • Willingness to travel frequently within the territory and abroad (including potential trips to China), approx. 25% of the time. We offer • Be part of a fast-growing, innovative global automotive company., • Work closely with top leadership, influencing strategic projects and initiatives., • Collaborate in a dynamic, multicultural environment that values proactivity, creativity, and excellence. xcskxlj, • Opportunity to develop professionally and grow within a leading organization in the electric mobility sector. Our Purpose is to build a zero-emission future that reconnects humanity with nature and a World of clean air. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team #J-18808-Ljbffr

ph3Responsibilities /h3ulliEnsure customer satisfaction, retention, and growth by delivering proactive, high-value, and personalized support throughout the customer lifecycle within our data centers. /liliAct as the primary point of contact for the client for all types of requests. /liliManage customer communications (maintenance, events, incident management, improvement areas, technical work). /liliMonitor and improve customer satisfaction. /liliHandle all customer requests, informing management and impacted teams. /liliSupport clients during audits. /liliAct as interface between customer requests and internal departments. /liliParticipate in internal meetings related to managed accounts. /liliProvide on-call support as Head of Customer Success. /liliIdentify cross-sell/up-sell opportunities. /li /ulh3Requirements /h3ulliProven experience in customer relationship management within data centers. /liliManaging Key Accounts /liliStrong listening and needs analysis skills. /liliAbility to coordinate and manage projects and external service providers. /liliProject management capabilities. /liliProficient with standard office tools. /liliBasic knowledge of data center technologies: power, cooling, physical security, network connectivity. /liliExcellent verbal and written communication skills. /liliStrong customer service mindset, diplomacy, and attention to detail. /liliAbility to simplify technical topics for various audiences. /liliExperience managing a technical client portfolio. /liliProficient with ITSM and CRM tools. /liliFluent in Local language; Fluent in English. /li /ul /p #J-18808-Ljbffr

Location: Madrid, Spain (Hybrid) Envíe su solicitud a continuación después de leer todos los detalles y la información de apoyo sobre esta oportunidad de trabajo. Contract Type: Permanent, Full-time Base Salary: €30,000 gross/year + Uncapped Commissions Next Start Dates: September 7, 2026 / October 5, 2026 / November 2, 2026 About the Role As an Account Executive, you will manage the full sales cycle, focusing on converting leads into active subscribers for our innovative tech solutions. This is a high-energy, hybrid role within a dynamic sales environment that rewards performance with an exceptional, uncapped commission structure. Key Responsibilities • Full Sales Cycle Management: Own the process from initial contact and cold-calling to conducting client meetings, running free trials, and closing subscriptions., • Lead & Account Management: Effectively manage auto-assigned leads and ensure a smooth account handover to the Customer Experience team post-subscription., • Activity & KPIs: Achieve daily call volume targets (approx. 80–100 calls/day) and consistently meet KPIs related to demos, trial-to-paid conversions, and Monthly Recurring Revenue (MRR)., • Ramp-up Goals: Work towards clear ramp-up targets: Month 0 & 1 (0%), Month 2 (30%), Month 3 (60%), Month 4 (100%). Requirements • Language: Dutch + english, • Experience: 1–6 years of solid commercial experience (e.g., BDR, SDR, call center, outbound prospecting)., • Skills: Strong comfort with cold-calling and a KPI/metrics-oriented mindset., • Location: Must already reside in Spain (No relocation support provided). Working Hours & Flexibility • Standard Schedule: Monday to Thursday (09:00 – 18:00) and Friday (09:00 – 15:00). Enjoy your Friday afternoons off!, • Hybrid Model: Fully on-site in Madrid for the first 4 weeks of training. Afterwards, a 50% hybrid work model becomes available once you reach at least 70% of your sales target. Post-training, on-site visits are only required about once a month (travel expenses covered by Doofinder). What We Offer (Compensation & Benefits) • Competitive Pay: €30,000 base salary + uncapped commissions (Target: €600/month standard)., • Performance Multipliers: Earn more as you overachieve!, • < 80% of target = 1x, • 80% = 1.3x, • 100% = 2x, • 150% = 3x, • Quarterly Bonus: If your average quarterly achievement exceeds 150%, the entire quarter's commissions are adjusted with a massive 3x multiplier!, • Career Growth: Clear internal progression paths to AE2 (€35,000 base) and AE3 (€40,000 base). xcskxlj, • Vacation: 22 days of annual leave + discretionary days off between December 24th and 31st., • Perks & Culture: Flexible benefits plan, referral bonuses, daily office perks (fresh fruit, snacks, monthly team lunches), and active support for sports & community activities. #J-18808-Ljbffr

TheSOC Specialist (m/f/d)is responsible for the design, maintenance, and enhancement of Security Operations Center (SOC) infrastructure and processes. They work closely with incident responders, analysts, and threat intelligence teams to optimize detection capabilities, improve SOC workflows, and ensure rapid incident triage and response.The working location for this position will be in Madrid city, where we are currently setting up a new office.Creating passion: your responsibilitiesUse Case Development: Design and test new security use cases to enhance the detection and response capabilities of Liebherr’s SIEM systemLog Source Onboarding: Onboard and integrate various log sources into the SIEM system, ensuring comprehensive visibility across the organization’s IT environmentSOAR Playbook Implementation: Design, implement, and maintain SOAR playbooks to automate incident response processes and improve operational efficiencySystem Optimization: Continuously evaluate and optimize the performance of the SIEM and SOAR systems to ensure they meet the evolving security needs of the organization. Also optimize costs in regards to Log sources and their retentionThreat Detection Engineering: Design and implement advanced detection techniques and perform threat hunting as well as lead tuning exercises and detection gap analysisCollaboration: Work closely with the SOC team and other IT departments to ensure seamless integration of security tools and processesDocumentation: Maintain thorough documentation of use cases, log source configurations, and SOAR playbooks for future reference and compliance purposesNote that this role requires time on-call every 6 to 8 ntributing your strengths: your qualificationsBachelor’s/Master’s in Cybersecurity, Computer Science, or related field3+ years in cybersecurity, ideally as SOC-EngineerHands‑on knowledge of SIEM, and security analytics tools (e.G. Microsoft Sentinel, Microsoft Defender XDR, Elastic SIEM)Familiarity with SOAR platforms and automation processes (especially Microsoft Logic Apps, Microsoft Sentinel Automations)Experience in security log source onboarding & automation of security tasksProficiency in scripting and programming languages (e.G. Python, Power Shell) for automation tasksEnglish is a Must, German and French are a plusUnderstanding of cybersecurity frameworks and standards (e.G. ISO27001, NIST, GDPR)Strong analytical, problem‑solving skills and communication skillsFollowing certificates are a plus: GIAC Python Coder (GPYC), GIAC Cloud Security Automation (GCSA), GIAC Security Operations Certified (GSOC), Cloud certifications (AWS, Azure, or GCP)Our commitment to you: your benefitsCompetitive compensation and benefits package that recognizes your expertiseFlexible and hybrid working modelCreative freedom and responsibility to shape processes and solutions in our global transformationContinuous learning and development with tailored training and certification opportunitiesMeal vouchersLife and accident insuranceOption to include a premium private health insurance package as part of the flexible remunerationA safe, stable and international workplace within a trusted family business that invests in peoplePlease only use the online application option.Please note that we do not accept applications via recruitment agencies for this position.Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Karoliina Rissanen.One Passion. Many Opportunities.The CompanyLiebherr is a family-run technology company that is not only one of the largest construction machinery manufacturers in the world, but also offers high-quality, user‑oriented products and services in many other areas. The Group employs nearly 50,000 people in more than 140 companies on all continents.LocationLiebherr IT Shared Service Centre Ibérica, S. L.MadridSpain (ES)ContactKaroliina Rissanenkaroliina.Rissanen@

ppThe bSOC Specialist (m/f/d) /b is responsible for the design, maintenance, and enhancement of Security Operations Center (SOC) infrastructure and processes. They work closely with incident responders, analysts, and threat intelligence teams to optimize detection capabilities, improve SOC workflows, and ensure rapid incident triage and response. /p pThe working location for this position will be in Madrid city, where we are currently setting up a new office. /p h3Creating passion: your responsibilities /h3 ul liUse Case Development: Design and test new security use cases to enhance the detection and response capabilities of Liebherr’s SIEM system /li liLog Source Onboarding: Onboard and integrate various log sources into the SIEM system, ensuring comprehensive visibility across the organization’s IT environment /li liSOAR Playbook Implementation: Design, implement, and maintain SOAR playbooks to automate incident response processes and improve operational efficiency /li liSystem Optimization: Continuously evaluate and optimize the performance of the SIEM and SOAR systems to ensure they meet the evolving security needs of the organization. Also optimize costs in regards to Log sources and their retention /li liThreat Detection Engineering: Design and implement advanced detection techniques and perform threat hunting as well as lead tuning exercises and detection gap analysis /li liCollaboration: Work closely with the SOC team and other IT departments to ensure seamless integration of security tools and processes /li liDocumentation: Maintain thorough documentation of use cases, log source configurations, and SOAR playbooks for future reference and compliance purposes /li /ul pNote that this role requires time on-call every 6 to 8 weeks. /p h3Contributing your strengths: your qualifications /h3 ul liBachelor’s/Master’s in Cybersecurity, Computer Science, or related field /li li3+ years in cybersecurity, ideally as SOC-Engineer /li liHands‑on knowledge of SIEM, and security analytics tools (e.g. Microsoft Sentinel, Microsoft Defender XDR, Elastic SIEM) /li liFamiliarity with SOAR platforms and automation processes (especially Microsoft Logic Apps, Microsoft Sentinel Automations) /li liExperience in security log source onboarding automation of security tasks /li liProficiency in scripting and programming languages (e.g. Python, PowerShell) for automation tasks /li liEnglish is a Must, German and French are a plus /li liUnderstanding of cybersecurity frameworks and standards (e.g. ISO27001, NIST, GDPR) /li liStrong analytical, problem‑solving skills and communication skills /li liFollowing certificates are a plus: GIAC Python Coder (GPYC), GIAC Cloud Security Automation (GCSA), GIAC Security Operations Certified (GSOC), Cloud certifications (AWS, Azure, or GCP) /li /ul h3Our commitment to you: your benefits /h3 ul liCompetitive compensation and benefits package that recognizes your expertise /li liFlexible and hybrid working model /li liCreative freedom and responsibility to shape processes and solutions in our global transformation /li liContinuous learning and development with tailored training and certification opportunities /li liMeal vouchers /li liLife and accident insurance /li liOption to include a premium private health insurance package as part of the flexible remuneration /li liA safe, stable and international workplace within a trusted family business that invests in people /li /ul pPlease only use the online application option. /p pPlease note that we do not accept applications via recruitment agencies for this position. /p pHave we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Karoliina Rissanen. /p pOne Passion. Many Opportunities. /p h3The Company /h3 pLiebherr is a family-run technology company that is not only one of the largest construction machinery manufacturers in the world, but also offers high-quality, user‑oriented products and services in many other areas. The Group employs nearly 50,000 people in more than 140 companies on all continents. /p h3Location /h3 pLiebherr IT Shared Service Centre Ibérica, S.L.br/Madridbr/Spain (ES) /p h3Contact /h3 pKaroliina Rissanenbr/ /p /p #J-18808-Ljbffr

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! ¿Quiere presentar una candidatura? Asegúrese de que su CV está actualizado y luego lea atentamente las siguientes especificaciones del puesto antes de solicitar. Job Details The Process Excellency and Digital Lead, Pharmacovigilance will drive continuous improvement, transformation, and operational efficiency across internal and customer‑facing PV services. Acting as a trusted advisor, the role will assess current‑state processes, identify inefficiencies, recommend future‑state solutions, and support teams through change. The role will use metrics, trends, and operational insights to identify improvement opportunities and will actively monitor automation and digital innovation to enhance quality, scalability, customer value, and P&L performance. Responsibilities Customer‑Facing Process Excellence • Provide expert process excellence counsel to customers prior to engagement start and during transition or implementation phases., • Conduct structured current‑state assessments using a Gemba walk / process observation approach or equivalent to understand existing workflows, pain points, risks, dependencies, and inefficiencies., • Identify opportunities to streamline processes, reduce duplication, improve compliance, and increase operational efficiency from the beginning of the customer engagement., • Translate customer needs and operational observations into practical, value‑driven process improvement recommendations., • Partner with customers to define future‑state operating models, process flows, governance structures, KPIs, and ways of working., • Support the design of bespoke operational solutions that balance customer expectations, regulatory requirements, quality standards, and commercial viability., • Act as a trusted advisor to customers on process optimization, automation opportunities, and scalable PV operating models., • Ensure ongoing follow‑through to ensure persistence of efficiency and quality gains. Internal Process Improvement • Lead internal continuous improvement initiatives across PV operations, with a focus on efficiency, quality, scalability, and inspection readiness., • Analyze operational metrics, quality trends, productivity data, compliance indicators, and recurring process issues to identify areas requiring improvement., • Partner with operational teams to define root causes, prioritize improvement opportunities, and implement sustainable solutions., • Support the creation and maintenance of a continuous improvement loop within PV, ensuring lessons learned, KPI trends, audit findings, and operational feedback are systematically translated into action., • Promote harmonized and standardized ways of working across teams, geographies, and service lines while respecting local or client‑specific requirements., • Drive adoption of best practices across PV operations and support the reduction of fragmented, manual, or duplicative workflows. Change Leadership and Implementation • Lead and support change initiatives from assessment through implementation, ensuring clear ownership, stakeholder alignment, and measurable outcomes., • Work closely with operations teams to embed process changes, ensuring teams understand the purpose, expected benefits, and practical impact of new ways of working., • Provide coaching and guidance to operational leaders and teams through periods of process transformation., • Establish clear action plans, timelines, responsibilities, success measures, and follow‑up mechanisms for improvement initiatives., • Demonstrate accountability for results, ensuring implemented solutions deliver measurable improvements in efficiency, quality, compliance, customer satisfaction, and financial performance., • Support a culture of operational ownership, continuous improvement, innovation, and constructive challenge of the status quo. Automation, Tools, and Innovation • Maintain active surveillance of emerging automation opportunities, digital tools, AI‑enabled solutions, and process technologies relevant to PV operations., • Identify emerging digital trends and technologies that align with business goals, contributing to Cencora GCS’ reputation as a technology‑driven organization. This includes opportunities to reduce manual effort, administrative burden, duplication, and avoidable quality checks through automation and smart tooling as well as innovative digital solutions that enhance service delivery, improve client satisfaction, and create competitive differentiation., • Collaborate with digital, technology, quality, and operational stakeholders to assess feasibility, value, risk, and business case for proposed tools or automation initiatives., • Recommend innovation opportunities that are compliant, practical, scalable, and aligned with P&L expectations., • Support the prioritization of automation initiatives based on operational impact, return on investment, quality risk reduction, and customer value., • Ensure proposed technology solutions are implemented with appropriate governance, validation, documentation, and change management considerations. Key Accountabilities • Deliver measurable process improvements across customer‑facing and internal PV operations., • Improve operational efficiency, scalability, and standardization across PV workflows., • Support customer engagement success by optimizing processes from the start of the relationship., • Drive internal continuous improvement through metrics, trends, and root‑cause analysis., • Lead change effectively and support operational teams through transformation., • Identify and promote automation and innovation opportunities that support quality, service delivery, and financial performance., • Ensure improvement initiatives are aligned with regulatory expectations, quality standards, client requirements, and P&L objectives. Key Competencies Technical and Operational Expertise • Strong understanding of Pharmacovigilance processes, operating models, compliance requirements, and service delivery expectations., • Ability to rapidly understand current‑state processes and identify inefficiencies, gaps, risks, and improvement opportunities., • Experience with process mapping, root‑cause analysis, operational diagnostics, KPI analysis, and continuous improvement methodologies., • Ability to translate complex operational issues into clear, pragmatic, and implementable solutions., • Strong awareness of automation, digitalization, workflow tools, AI opportunities, and technology‑enabled process improvement. Leadership and Change Management • Strong change leadership skills, with the ability to influence, engage, and guide teams through transformation., • Ability to drive accountability for results and ensure improvements are embedded into day‑to‑day operations., • Confident in challenging the status quo constructively and promoting better ways of working., • Strong stakeholder management skills across internal teams, senior leaders, customers, quality, technology, and operations., • Ability to build trust and credibility with customers and internal stakeholders. Analytical and Commercial Acumen • Strong analytical mindset with the ability to interpret metrics, trends, risks, and performance data., • Ability to prioritize improvement initiatives based on business value, quality impact, feasibility, and P&L implications., • Commercially aware, with the ability to balance customer value, operational efficiency, compliance, and profitability., • Skilled in developing value‑driven business cases for process improvements, automation, and tool implementation. Communication And Advisory Skills • Strategic thinking and ability to align digital initiatives with broader business goals., • Excellent communication and facilitation skills, including the ability to lead workshops, process reviews, and customer discussions., • Able to explain complex process issues clearly and influence stakeholders toward practical solutions., • Strong consulting mindset, with the ability to observe, listen, diagnose, recommend, and guide., • Comfortable working with senior stakeholders and operational teams alike. Desired Experience • Significant experience in Pharmacovigilance operations, process excellence, operational transformation, quality, or consulting., • Experience supporting customer engagements, transitions, implementation, or service model design., • Demonstrated track record of leading process improvement initiatives and delivering measurable operational benefits., • Experience using metrics, KPIs, quality trends, and operational data to identify and drive improvement actions., • Exposure to automation, workflow tools, AI‑enabled solutions, or digital transformation initiatives within a regulated environment., • Experience working in global, matrixed, and highly regulated environments., • Lean Six Sigma, process excellence, project management, or change management certification would be an advantage. Success In This Role Will Be Measured By • Improved process efficiency and reduced manual or duplicated work., • Successful implementation of customer‑facing process improvements at engagement start‑up., • Measurable improvement in operational KPIs, quality metrics, cycle times, productivity, or compliance performance., • Increased standardization and harmonization across PV operating models., • Positive customer and internal stakeholder feedback., • Successful identification and implementation of automation or digital improvement opportunities., • Demonstrated contribution to profitability, gross margin, and operational scalability., • Effective change adoption by operational teams. What Cencora offers Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements. Affiliated Companies PharmaLex GmbH Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non‑discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email We will make accommodation determinations on a request‑by‑request basis. xcskxlj Messages and emails regarding anything other than accommodations requests will not be returned. #J-18808-Ljbffr

Requirements La información a continuación detalla los requisitos del puesto, la experiencia esperada del candidato y las cualificaciones correspondientes. • Updated ideal profile: 1-6 years of solid commercial experience (BDR / SDR / call center / outbound‑prospecting), • Native or bilingual English, Fluent Dutch, • Residence in Spain mandatory;, • Availability aligned with US schedule. Not prioritized: pure CX/Support/Customer Success profiles without commercial experience, career‑chasers transitioning into sales, or very senior profiles. Relocation Details Candidate must already reside in Spain (mandatory), including those assigned to international markets (e.g. German market). Training is required that lasts approximately 4 weeks / first month fully on‑site in Madrid. Afterwards approximately once a month on‑site (travel and associated expenses covered). Additional Job Information • Full sales‑cycle role. Volume: ~80-100 calls/day. xcskxlj, • Hybrid 50% (available after reaching at least 70% of target). For additional information regarding the job posting contact information is provided: WhatsApp: Email: #J-18808-Ljbffr

Experteer Overview As Threat Intelligence Engineer, you transform threat actor behavior into concrete defensive value, shaping detections, hunting hypotheses, and actionable intelligence at scale. You’ll join Allianz Cyber Defense Center to evolve intrusion analysis, automate workflows, and influence defense across a global organization. You’ll combine technical depth with analytical execution to enable faster, smarter responses. This role offers impact at scale within an AI-augmented, intelligence-driven operating model. Compensaciones / Beneficios • Analyze real-world attacks, post-incident findings, and adversary tradecraft to derive forward-looking intelligence • Produce detection content and guidance for deployment by detection engineering teams across platform-native environments • Map threat actor techniques to MITRE ATTu0026CK and generate hunting leads aligned to Allianz environment • Automate repetitive intelligence workflows using SOAR platforms, Power Automate, N8N, Python, scripting, and API integrations • Apply AI to categorize intelligence, enrich indicators, and accelerate decision-making in daily workflows • Communicate findings via dashboards, intelligence notes, and operational briefings for cross-functional teams • Support IOC lifecycle and provide analytical input during active security incidents as part of on-call rotations Responsabilidades • Hands-on intrusion analysis experience with real-world attack patterns and post-incident evidence • Ability to turn intelligence into actionable detection through authoring/tuning/validation of production detection rules • Strong knowledge of MITRE ATTu0026CK, particularly techniques-level telemetry for effective detection • Practical coding and automation skills (Python, scripting, API-driven workflows) with a builder mindset • Understanding of Threat Intelligence Lifecycle and models such as the Diamond Model and Kill Chain • Experience with tools like Google SecOps, CrowdStrike Falcon/Intelligence, Google Threat Intelligence/VirusTotal, Recorded Future, MISP or similar • Proactive, outcome-driven mindset; ability to stay composed under pressure and collaborate across technical teams Requisitos principales • hybrid work model with remote work up to 25 days abroad • company bonus scheme • pension • employee shares program • digital learning programs • international career mobility

Job Summary Se anima a todos los posibles solicitantes a que se desplacen y lean la descripción completa del puesto antes de presentar su candidatura. We are seeking a dynamic and experienced Customer Technical Support (hotline) & Dispatch manager to lead our Help Line & Dispatching support team for diagnostics products. This role is critical in ensuring the highest level of customer satisfaction. You will be responsible for overseeing and managing the customer technical call center and dispatching operations, ensuring efficient and effective communication between our technical support teams and customers. You will be a part of the CTS & Coordination European Team and report to the European Senior Manager, Customer Technical Support and Coordination responsible for strategic leadership of the whole European team to enhance customer support and experience. This position is located in Madrid. Key Responsibilities • Develop and implement support strategies, policies, and procedures to enhance the efficiency and effectiveness of the customer technical call center & dispatching to guarantee the best customers’ satisfaction., • Assist in improving customer service experience using Net Promoter Score (NPS) feedback and Voice of the Customer (VOC)., • Drive the planning for engineers in terms of proactive and reactive activities., • Take ownership of customer issues, escalating if necessary, and communicate regularly with internal and external customers where required., • Foster a collaborative and high-performance culture within the team by analyzing and providing statistics for the CTS Team to improve objectives and set KPIs., • Drive a culture of high performance and change management through developing talent, engagement, and D&I initiatives., • Keep ahead of industry developments and apply best practices to areas highlighted for improvement using associated DBS tools. The Essential Requirements Of The Job Include • Bachelor’s degree in a related field (e.g., Biomedical Engineering, Life Sciences) or equivalent experience., • Minimum of 5 years of experience in technical support, with at least 3 years in a leadership or management role., • Strong leadership and team management skills, with the ability to motivate and develop team members., • Exceptional communication skills, both verbal and written, with the ability to effectively interact with customers, team members, and other stakeholders., • Knowledge of regulatory standards and compliance requirements in the diagnostics industry., • Fluent in both English and Spanish. Travel Requirements • Ability to travel occasionally. It would be a plus if you also possess previous experience in • Experience in the healthcare industry with multiple examples of successfully leading complex projects and teams with the ability to work independently and as part of a team. xcskxlj, • Ability to think out of the box and express creative thinking and innovative ideas. #J-18808-Ljbffr

ACERCA DE EMPLEOSe requiere un/a operador/a de Help Desk con formación profesional de grado medio y experiencia de 2 años. EXPERIENCIA- 2 años de experiencia como operador Help Desk, Call Center o Soporte informático.

IT Support EngineerApplylocations: Madridtime type: Full timeposted on: Posted Todayjob requisition id: JR2576Join DayOne – Shaping the Future of Data Infrastructure DayOne is a global leader in the development and operation of high-performance data centers. Por favor, asegúrese de leer atentamente los siguientes detalles antes de enviar cualquier solicitud. As one of the fastest-growing companies in the industry, we’ve built a robust presence across Asia and Europe — and we’re just getting started. As we expand into new international markets, we’re looking for talented, driven individuals to join us on this exciting journey. This is more than a job — it’s an opportunity to be a key contributor to our dynamic team and help shape the future of global data infrastructure. If you're passionate about innovation, technology, and growth, we invite you to be part of DayOne’s next chapter. **IT Support Engineer Madrid, Spain **DayOne is a global leader in the development and operation of high-performance data centers. As one of the fastest-growing companies in the industry, we’ve built a robust presence across Asia and Europe — and we’re just getting started.As we expand into new international markets, we’re looking for talented, driven individuals to join us on this exciting journey. This is more than a job — it’s an opportunity to be a key contributor to our dynamic team and help shape the future of global data infrastructure.If you're passionate about innovation, technology, and growth, we invite you to be part of DayOne’s next chapter. **Job Summary: **We are seeking a proactive and technically skilled **IT Support Engineer to join our team. In this role, you will be responsible for ensuring the smooth operation of IT systems, providing timely support to end-users, and maintaining infrastructure reliability across the organization. You will play a key role in troubleshooting, system maintenance, and continuous improvement of IT services. **Key Responsibilities: * Provide first- and second-level technical support, troubleshooting hardware, software, and network-related issues. • Respond promptly to service desk requests and ensure effective resolution of all IT incidents., • Support and troubleshoot issues for both on-site and remote users, including branch locations., • Maintain and update IT inventory, including hardware, software, and system assets., • Log, track, and close support tickets accurately, ensuring proper documentation and timely follow-up., • Document resolutions, case studies, and standard operating procedures to enhance the organization’s knowledge base., • Perform regular system health checks, equipment inspections, and preventive maintenance., • Ensure all systems are compliant with security policies, including keeping antivirus and other security software up to date., • Collaborate with team members to improve service delivery and IT processes., • Participate in after-hours on-call support when required., • Carry out additional IT-related duties as assigned. **Qualifications: * Diploma or higher qualification in Computer Science, Information Technology, Computer/Telecommunication Engineering, or a related field. • Minimum **3 years of experience in a Windows-based support or helpdesk environment. • Hands-on experience with service desk operations and technical helpdesk support., • Working knowledge of Microsoft technologies, including: + Active Directory + Group Policy + DNS and DHCP, • Basic understanding of networking concepts (TCP/IP, LAN, WAN, ADSL, VPN)., • Experience supporting Windows desktop and server environments., • Proficiency in Microsoft Office applications., • Willingness to travel., • Fluent in English and Spanish.DayOne is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. xcskxlj If you're ready to grow with one of the fastest-moving companies in the data center industry, apply now and be part of our global journey. #J-18808-Ljbffr

Assist Nordic travelers globally with insurance claims, medical needs, and travel arrangements via a 24/7 call center, requiring excellent customer service and language skills.

ph3Meet the Team /h3 pIsovalent, now part of Cisco, was founded by the creators of Cilium and eBPF, and builds open-source software and enterprise solutions for the networking, security, and observability needs of modern infrastructure. /p h3Customer Success Architect /h3 pThe Customer Success Architect team is a distributed group of domain experts in data-center networking, segmentation, and security. CSAs turn a customer’s investment in Cisco Hypershield and the Cisco Nexus N9300 Series Smart Switches into a deployed, fully adopted part of their data center, leading the journey from onboarding through expansion and guiding customers across the NetOps and NetSecOps boundary the Smart Switch creates, where NX-OS handles the network fabric and Hypershield governs the security policy implemented on the switch. /p pCSAs are trusted advisors who bring deep networking and segmentation expertise to ensure customers run reliable production workloads. As collaborators and problem solvers, they readily coordinate across engineering, support, partners, product, and marketing to bring the best of Cisco and Isovalent to the customer. They are also strong coaches, able to distill new concepts and present solutions and their tradeoffs clearly. Above all, Customer Success Architects are outstanding teammates. /p h3Your Impact /h3 ul liLead the onboarding and adoption journey for assigned accounts, taking customers from initial deployment of the N9300 Smart Switches and Hypershield through to confident, expanding production use /li liGuide customers through the Hypershield on-premises controller deployment, orchestrating a process the customer's own team delivers across their virtualization environment and the on-premises control plane /li liDrive value realization by helping customers stand up real use cases: top-of-rack segmentation and enforcement, zone-based segmentation, and secure data‑center interconnect /li liBuild deep technical relationships with key customer collaborators across both NetOps and NetSecOps, and serve as their trusted advisor /li liRun workshops and enablement sessions on new and existing capabilities to deepen customer understanding and accelerate adoption /li liIdentify and clear adoption blockers, collaborating with engineering and support teams to call out and resolve customer issues /li liDevelop the reusable assets that scale customer success: workshops, training material, reference architectures, and product documentation that help customers deploy accurately and run reliably in production /li /ul h3Minimum Qualifications /h3 ul liDemonstrated depth in Cisco Nexus / NX‑OS in production (L3 routing, VRFs, fabric operations); equivalent depth on another major vendor accepted /li liCustomer‑facing experience as a solutions advisor, CSM, PS consultant, or SE, leading the technical relationship and outcomes /li liTrack record onboarding and deploying solutions into customer production, including guiding a client’s team through the work /li liKnowledge of enterprise virtualization and VM/appliance deployment, able to guide and fix a hypervisor‑based install; vSphere/vCenter preferred (current deployment target) /li liStrong Linux command‑line skills, including config‑file editing and production fix /li /ul h3Preferred Qualifications /h3 ul liVXLAN EVPN fabric knowledge and the Smart Switch's roles within it (leaf, border gateway, DCI), enough to advise a customer's network team /li liNetwork segmentation and firewall policy design (zone‑based or micro segmentation), and the tradeoffs vs. traditional NGFWs /li liFamiliarity with the NetOps/NetSecOps operating split in data‑center security /li liOperational Kubernetes and Helm: deploy charts, read pod/node status and logs, fix a failed rollout /li liGuiding customers through sophisticated multi‑component on‑premises deployments they implement themselves /li liOne major cloud provider (AWS, Azure, or GCP) /li liNX‑OS automation and APIs (NX‑API, NETCONF/RESTCONF, gNMI, Ansible); Nexus Dashboard a plus /li liRecommendations grounded in technical and business needs, communicated to mixed audiences /li liCCNP Data Center, CCNP Enterprise, DevNet Professional, CCIE Data Center, CCIE Enterprise, or DevNet Expert (a plus) /li /ul h3Why Cisco? /h3 pAt Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. /p pFueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. /p pWe are Cisco, and our power starts with you. /p /p #J-18808-Ljbffr

Employment Type: Permanent Regular. Por favor, asegúrese de leer completamente el resumen y los requisitos de esta oportunidad de empleo que se detallan a continuación. Overview At Pluxee, we shape the world of employee benefits and engagement by bringing to life a personalized and sustainable employee experience, at work and beyond. The Data Engineer plays a critical role in Pluxee's decentralized Data Hub & Spoke model, contributing to the transformation of data into actionable insights across multiple countries. As part of a regional Data Spoke team, this individual contributor builds robust and scalable data pipelines and models to serve business intelligence, operational analytics, and machine learning use cases. The role collaborates closely with the global Data Competence Center and contributes to transversal initiatives across countries, ensuring adherence to architecture, governance, and security standards. Responsibilities • Build and maintain production‑grade data models following industry best practices and established data engineering standards., • Design stable and well‑structured data schemas with clear naming conventions, defined granularity and documented business logic., • Implement automated data quality controls, including tests, validations, and business‑rule checks as part of the development lifecycle., • Monitor and maintain data reliability, proactively identifying and resolving data quality, freshness, and performance issues., • Manage data model evolution through versioning, change management, and clear communication with downstream consumers., • Work within a modern software engineering workflow using Git, pull requests, code reviews, and CI/CD practices., • Collaborate with cross‑functional teams to ensure data solutions align with business requirements and organizational standards., • Contribute to data governance initiatives, promote best practices, and share knowledge across teams.Qualifications, • Solid SQL skills, including window functions, CTEs, incremental processing patterns, and optimization techniques., • Hands‑on experience with dbt (modeling, testing, documentation, macros, and package management)., • Strong understanding of data modeling concepts such as dimensional modeling, schema design, snapshotting, and incremental approaches., • Experience with a software engineering workflow (Git, pull requests, CI/CD) treating dbt models as production code., • Familiarity with data quality frameworks, monitoring, observability, and anomaly detection practices., • Able to translate business requirements into scalable and maintainable data models and data products., • Experience working in cross‑functional teams and communicating technical decisions clearly to non‑data engineers., • Experience with ClickHouse is a plus., • Comfortable communicating in English and Spanish.Recruitment Process, • Video call with a member of the People team to get to know you and your motivations., • Discussion with the Product Manager and Engineering Manager about your experience, ambitions, and fit within the Cobee by Pluxee Data Product Team., • Technical conversation with team members, including a data modeling challenge to explore your SQL, dbt, and schema design skills. xcskxlj Location Spain Additional Information We are committed to building an inclusive, diverse workplace. #J-18808-Ljbffr

This position will put you at the forefront of Patient Safety. As a MI/PV agent (dual role) you will have daily direct contact with Health Care Professionals (HCPs) and patients (the very people we are working to help), this is a highly visible and important role within IQVIA and essential to our core goal of patient safety. You will perform key medical information call center services and process safety and product quality information to help optimize the safety profiles of products across various therapeutic areas.You will benefit from joining the largest safety department in the world and working within an industry-leading, best-practice environment. To ensure you contribute to the business and grow your career, you will also benefit from ongoing training and development from our in-house safety experts to plan and progress your career.Medical Information SpecialistsResponsibilities include receiving and documenting incoming telephone calls, voicemails, chats, faxes or emails from investigative sites or other sources reporting Lifecycle Safety Data.Additional responsibilities include:MI mailbox triageTranslation of content where necessary.Receiving and documenting incoming calls, voicemails, chats, faxes, and emails from external customers such as patients and/or healthcare providers and responding to their enquiries about products. Summarizing these reports based on information identified as vital to the project.Triage, identify and transfer out of scope inquiries to local point of contact, as provided by the client.Disseminate clear, accurate information to healthcare professionals and patients based on the approved call scripts and/or other approved resources related to the use of client products.Creating Adverse Event and Product Quality Complaint reports requiring concise data entry covering everything from patient symptoms, admission, and results – this may include medical terminology, writing narratives, generating case queriesClarify, confirm, and capture adverse event and product quality information.PV Specialist An adverse event intake processor is responsible for reviewing, assessing and processing Lifecycle Safety data and information, across all service lines, received from various sources and distribute reports/data onwards to both internal and external third parties following applicable regulations Standard Operating Procedures (SOPs) and internal guidelines under guidance and support of senior operation team members.Responsibilities may include, but are not limited to:PV mailbox triageReceiving and sorting email case informationTranslation of informationSend and monitor translations at vendorRedaction of source document personal identifiable information and attachment to caseReview and data entry of specified fields in Argus and APEX databasesTrack workload and status of case processing in APEXPerform quality control of casesCase follow-upReconciliation of cases against regulatory listings, Safety Data Exchange Agreement (SDEA), mailbox, etc. as needed.REQUIRED KNOWLEDGE, SKILLS AND ABILITIESBachelor’s Degree in a Life Science is required.. Excellent written and verbal skills in German (native/C2), and English (min.C1)Willingness and aptitude to learn new skills across our Lifecycle Safety service lines. Excellent attention to detail and accuracy maintaining consistently high-quality standards. Excellent organizational skills and time management skills. Ability to establish and maintain effective working relationships with coworkers, managers and clients. Ability to work effectively on multiple projects simultaneously, organize own workload and effectively manage competing priorities. IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.Iqvia.Com.IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.At IQVIA, we believe that diversity, inclusion, and belonging empower our mission to accelerate innovation for a healthier world. We create a culture of belonging by valuing the perspectives of all talented employees worldwide and providing them with the opportunity to power smarter healthcare for everyone, everywhere. When our talented employees bring their authentic selves and their diverse experiences to work, they enable us to accomplish extraordinary things. Multifaceted thought processes spark innovation. Multi-talented collaboration harnesses innovation to deliver superior outcomes. Likewise, as part of this culture, IQVIA is committed to ensuring effective equality between women and men, integrating it as a strategic principle in its corporate and human resources policies.

ppMedicine moves forward here. So willyou. /p pAt PrimeVigilance, patient safety is not one part of the job. It is why we exist. /p pWe are a global pharmacovigilance specialist. Our teams help clients navigate complex regulations while keeping patient safety at the center of every decision, from early development through to post-marketing surveillance. Increasingly, the value we create is not only in processing safety data but in interpreting it: spotting the signal that matters early and turning it into insight our clients can act on. /p pThat work takes curious minds, problem-solvers and experts who care about getting it right. It also takes a culture worth staying for. Across Europe, North America, South America, Asia and Australia, we work in an environment built on kindness, flexibility, growth and belonging, where colleagues support one another and good ideas are heard wherever they come from. /p pIf you want a role with real purpose, global reach and the chance to keep growing while you help protect patients, you will feel at home here. We would love to hear from you. /p pPrimeVigilance is looking for a bMedical Information Associate with Italian language /b to be responsible for supporting the Medical Information team in handling initial adverse event and medical information inquiries. /p h3Responsibilities /h3 ul liProvide approved responses to medical enquiries from external customers (healthcare professionals, patients, pharmaceutical clients) including call handling in Italian and English. /li liAccurately identify, document and report adverse events/side effects, pregnancy and other special situation events, and product quality complaints within required timeframes. /li liEnsure that all medical information enquiries are tracked and fully documented within the Medical Information database accurately and completely. /li liParticipate in the out-of-hours provision of medical information for clients who have contracted a 24/7 enquiry handling service. /li liProvide management with regular updates regarding project status and metrics concerning enquiries. /li liAssist in departmental regulatory inspection preparedness for the company pharmacovigilance system and actively participate in PV inspections or audits. /li /ul h3Qualifications /h3 ul liLife science / biomedical background – healthcare related degree (chemistry, biology, biotechnology, pharmacy, nursing). /li liCustomer service or call centre experience preferred. /li liComfortable receiving enquiries by phone. /li liAbility to perform out-of-hours service if required. /li liTime and issue management, delegation, organization and multitasking skills with good attention to detail. /li liStrong interpersonal and communication skills. /li liAdvanced English skills, both verbal and written. /li /ul pWhen you join Ergomed Group, you make a difference by helping to bring safe and effective pharmaceutical treatment to patients around the world. You’ll join a passionate and collaborative team of experts in clinical research, pharmacovigilance, and quality consulting. /p pWe are diverse in many ways, yet our values unite us. Our values are how we work, not words on a wall. If they sound like you, you will feel at home here. /p ul liQuality: we hold ourselves to the standard patients deserve. /li liIntegrity and trust: we do the right thing, especially when it is hard. /li liDrive and passion: we care about the outcome, because someone is waiting on it. /li liAgility and responsiveness: we move quickly, because patients cannot wait. /li liBelonging: everyone is welcome, and every voice counts. /li liCollaborative partnerships: we go further by going together. /li /ul pWe look forward to welcoming your application. /p /p #J-18808-Ljbffr

Inside Sales RepresentativeApplylocations:Madrid, Spaintime type:Full timeposted on:Posted Todayjob requisition id:R269377Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!# Job DetailsOur commitment to People, Quality and Innovation means we deliver career opportunities that few others can match. From our beginnings 50 years ago couriering time sensitive high importance documents to today’s cutting edge logistics solutions for Cell & Gene Therapies that save lives, we now have over 3,000 employees at 140 offices in more than 50 countries worldwide and are part of Fortune 10 corporation AmerisourceBergen.What you will be doingPosition SummaryInside Sales Representative is responsible of achieving customer acquisition and revenue growth objectives through the sourcing of new sales opportunity, qualifying prospects and closing sales. The Inside Sales Representative should be able to build a high-performance portfolio and ensure customer satisfaction and company objectives.Primary Duties and Responsibilities Sourcing new sales opportunities through inbound lead follow up and outbound cold calls and emails Manage and develop existing portfolio Perform under a quick sales environment (phone calls – emails) Research accounts, identify key players and generate interest Maintain and expand our database of prospects within the assigned territory Manage accounts, prospects, calls and activity in Salesforce.Com Route qualified opportunities to sales executives for further development and closure when appropriate Staying informed about competing products and services Closing sales and achieving sales targets Suggest and implement improvements in the sales administration process.Requirements Advanced level in English - Spanish (Portuguese is a plus) Strong listening and communication skills, rapport building skills Strong phone presence and experience dialing several calls per day. Discipline and time management Experience working with a CRM, preferably Salesforce.Com Professional and confident presentation skills Proven work experience as an Inside Sale Representative Ability to achieve targets* Level of higher education is preferred (in international business, Transport, Sales or equivalent would be an advantage)Primary LocationCoslada – MadridDaily Shuttles in place from/to Av. de America – Madrid to the office in Coslada# What Cencora offersBenefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.Full time# Affiliated CompaniesAffiliated Companies: World Courier de Espana, S.A.# Equal Employment Opportunity# Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned#J-18808-Ljbffr