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Job Description Case Manager-Shelter Vera House, Inc. is a human service agency that provides unconditional care for individuals and families through comprehensive domestic and sexual violence prevention and intervention services. We believe in collectively serving members of the community and creating an environment of accountability for our services. We strive to provide our employees with flexible schedules, when possible, a level of autonomy to complete their work, and a culture of belonging. POSITION SUMMARY: In this role, Case Manager-Shelter will provide intervention and case management services to assist domestic/sexual and other forms of violence survivors in obtaining permanent housing and supportive services during their experience of homelessness, the eviction process, and housing stabilization. This position will team advocates, and care coordinators to provide crisis intervention, advocacy, referral, coordination, and other case management and supportive services related to housing/economic/well-being and stability for survivors at the Agency’s main shelter. The shift available is as follows: • Mon-Fri 2pm-10pm PRINCIPAL DUTIES AND RESPONSIBILITIES: • Assist survivors in locating and retaining housing while addressing the immediate needs of the client/household including emotional support, promotion of healthy relationships and housing that supports safety and security., • Provide referrals to support services designed to stabilize households in permanent, habitable housing including services related to substance use disorder, financial security, public benefits, education, employment, parenting, mental health and physical well-being., • Advocate and collaborate with landlords, housing programs, and department of social services., • Identify and integrate the needs related to the dynamics of domestic and sexual violence, trauma impact, and crisis into the support and management of the resident., • Provide and support on call (after hours/weekend) needs on a scheduled rotation for Vera House shelter., • Maintain resident documentation using software databases., • Answer and provide assistance with support-line services, as needed., • Work closely with staff to obtain feedback and input from clients as well as ensure adequate services for clients in the program, including if the client feels unsafe and needs to be transferred., • Maintain strong professional boundaries, limited to the extent of professional relationships, ensuring compliance, ethical and appropriate interactions., • Assist with additional duties as assigned. EDUCATION, SKILLS & EXPERIENCE: • Bachelor’s degree in social work, human services, or related field OR equivalent combination of education and experience., • Minimum 2-4 years' experience in human services/lived experience, counseling, residential setting, or the ability to be trained., • Knowledge of domestic and sexual violence including elder abuse and ability to develop positive, compassionate relationships with victims/ survivors through trauma informed approach., • Knowledge of community-based service delivery systems, in particular knowledge of local housing systems such as Section 8, supportive and transitional living services., • Ability to work in a crisis-oriented setting, provide trauma informed care, and knowledge of crisis intervention techniques., • Strong interpersonal, oral communication and written skills., • Proficient planning, organizational, time management, and administrative skills., • Strong conflict resolution skills with both internal and external contacts., • Must possess a valid New York State Driver’s License and have access to a reliable vehicle for travel throughout the area and to transport clients in a company vehicle., • Ability to assist clients in identifying, understanding and prioritizing problems and in obtaining information on available resources and assist in seeking help from intervention systems, including criminal justice, legal, medical counseling and income programs at various community partner locations., • Adaptability to be flexible and change priorities as needed., • Displayed ability to work both independently and collaboratively in a team environment., • Strong training and facilitation skills., • Proficient in Microsoft Office Suite., • Completion of a satisfactory background check. SALARY RANGE $20.00-$23.00 hourly, non-exempt Vera House provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job DescriptionAre you someone that enjoys looking for those hidden treasures? Do you shop at thrift stores, garage sales or auctions? Turn that hobby into a career by joining our team as a Sales Associate. The Rescue Mission is seeking a Part-time Sales Associate II to work in our Valley Thrifty Shopper. The eligible candidate will play an integral part in our mission of Putting Love into Action. As a Sales Associate, you will be responsible for providing outstanding customer service that will make the customer feel welcome while providing an exceptional shopping experience. The Valley Thrifty Shopper promotes flexibility, which allows our sales associates to meet the needs of personal and work obligations. Therefore, regular, dependable attendance and punctuality are essential to the success of our team. Requirements: • Customer service, processing transactions, cash handling, processing donations, cleaning, opening/closing., • Ability to work in an unsupervised atmosphere., • Ability to work flexible hours, including weekends, evenings and days., • Customer-service oriented., • Excellent verbal communication skills., • Manages time efficiently., • Ability to manage multiple tasks simultaneously., • Ability to lift up to 50lbs., • Weekends Required. Pay Rate: • $16.30 Per hour We offer a comprehensive benefit package that includes health, dental, vision, 401(K), paid time off, life insurance, supplemental sickness, accident and cancer insurance and much more. Please visit our website at www.ishopthrifty.org to learn more. Rescue Mission is an Equal Opportunity Employer, dedicated to a policy of non-discrimination in employment on any basis including race, color, age, sex, religion, national origin, the presence of mental, physical, or sensory disability, sexual orientation, or any other basis prohibited by federal, state, or provincial law. Since 1887, the Rescue Mission has put love into action through food, shelter, clothing and hope.

Job Description THE ORGANIZATION The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, we’ve worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods. With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies: Operating Programs that pilot new ideas and address local challenges; Conducting original research to evaluate what works—and what doesn’t; and Providing expert assistance and policy guidance to reformers across the country and beyond. Backed by decades of on-the-ground experience and nationally recognized expertise, we bring innovative, practical, and lasting solutions to justice systems nationwide. Learn more about our work at www.innovatingjustice.org. THE OPPORTUNITY The Center’s Syracuse office seeks a Case Manager for the Syracuse City Emerging Adult Domestic Violence (EA DV) Court. Reporting to the EA DV Court Project Coordinator, the Case Manager will support participants in the EA DV Court by connecting them to community-based service partners, including but not limited to abusive partner intervention programs (APIP), local social services, employment and education programs, substance abuse treatment programs, shelter services, legal advocacy, and counseling. The Case Manager will identify and address barriers to voluntary service engagement and ensure warm handoffs to community-based providers, when feasible. Responsibilities include but are not limited to: Provide crisis intervention, local service delivery systems advocacy, and short-term clinically-informed case management services and support to individuals with an active case in EA DV Court and provide in-person and telephone crisis intervention, advocacy, and resources and referrals; Conduct intakes and needs-based assessments for participants; Serve as a liaison and build positive working relationships with court stakeholders, community partners, and partnering agencies; Create and facilitate brief educational sessions to emerging adults inside the courtroom on topics related to emerging adults; Establish and maintain linkages with community partners who can provide appropriate interventions and services to court-involved individuals; Assist clients in identifying, understanding, and prioritizing problems in obtaining information on available resources and assist in seeking help from intervention systems including criminal justice, legal, medical counseling, and income programs at various community partner locations; Attend EA DV Court, meeting with participants before, during, and after their court appearances to help them navigate court and collaborate with court staff and stakeholders; Deliver court update reports to the courtroom, gather case outcome information, collect court documents and stand on record, as needed; Maintain effective collaboration with court staff, the EA DV Court judge, and Resource Coordinator; Maintain accurate and timely data entry and case documentation aligned with the program model, court reporting obligations, and best practices; Maintain the case management database consistent with the Center’s data guidelines and best practices; Ensure that all services are maintained in accordance with the Center’s mission and goals; Provide emotional support for the short term and immediate needs of EA DV Court participants; Provide face-to-face and telephone crisis intervention at the request participants; Ensure adequate services for program participants; De-escalate difficult and/or emotional participant situations and respond promptly to their needs; Adhere to all Center policies, procedures and safety protocols; and; Additional relevant tasks, as needed. Qualifications: Bachelor's degree in social work or related field required. Minimum 2-4 years' experience in case management required. Prior experience with youth or young adults, individuals experiencing domestic violence, mental health, substance use disorder, and/or homelessness. Experience in pretrial, court-based, or criminal legal system strongly preferred. Candidates must work effectively in a crisis-orientated setting with diverse individuals. Excellent written skills required. Skilled communicator able to work in a multi-disciplinary setting and maintain strong relationships with multiple agencies and organizations both onsite and in the community. Candidates must be able to develop a compassionate rapport with defendants accused of domestic violence. Candidates must have knowledge of community-based service delivery systems, in particular thorough knowledge of the criminal and civil justice systems. Candidates must promptly respond to crises as well as conducting thorough and consistent follow-up with participants and community-based service partners. Candidates must provide trauma informed services and strong knowledge of crisis intervention techniques. Candidates must be able work in partnership with diverse individuals and maintain positive relationships with community partners. Candidates must be able to multitask effectively, work independently, and adapt to demanding situations and works well under pressure. Candidates must have appreciation and respect for other cultures and people of diverse backgrounds. Proficient with Microsoft Office Suite. Prior experience in a related field strongly preferred. Candidates must understand and value racial equity as an organizational operating principle and is committed to continued learning on issues related to race, equity, diversity and inclusion. Position Type: Full-time, Monday - Friday from 9:00 AM - 5:00 PM. Position Location: Syracuse, NY Compensation: The compensation range for this position is $52,000 - $55,000 and is commensurate with experience. Benefits: The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%. The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included. At this time, the Center is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered. In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted. Powered by JazzHR oCxTzgIn3Z

Job Description Care Coordinator- (Full Time) Vera House, Inc. is a human service agency that provides unconditional care for individuals and families through comprehensive domestic and sexual violence prevention and intervention services. We believe in collectively serving members of the community and creating an environment of accountability for our services. We strive to provide our employees with flexible schedules, when possible, a level of autonomy to complete their work, and a culture of belonging. POSITION SUMMARY: In this role, the Care Coordinator will work at the Vera House shelter facility and handle a variety of day-to-day care and support activities for the victims of domestic violence, abuse, and sexual assault. The Care Coordinator will provide in-person and telephone crisis intervention at the request of victims or referral sources; ensure a safe, comfortable, and welcoming environment to all shelter residents and visitors. During the daytime shifts, there will be travel throughout the area for client transport, and other shelter needs. This position will manage difficult and/or emotional client situations, use a trauma-informed care approach and respond promptly to client needs, often providing emotional support for the short-term and immediate needs of shelter residents and their families. This role will perform daily cleaning duties, prepare rooms for new residents, and assist with room turnover to ensure a welcoming environment. The shift available is as follows: • Mon-Fri 3:30pm-11:30pm PRINCIPAL DUTIES AND RESPONSIBILITIES: • Provide crisis intervention, local service delivery systems advocacy, along with short-term counseling and support to individuals and families experiencing domestic violence, sexual assault and other violent trauma as well as provide emotional support, face to face and telephone crisis intervention, advocacy, and information/referrals at the request of the victims or referral sources., • Maintain client database consistent with Vera House practices., • Respond to the 24-hour crisis line during working hours., • Support emergency or deep-cleaning needs, as assigned., • Assist victims/clients in identifying, understanding, and prioritizing problems and needs and in obtaining information on available resources, as well as assist in seeking help from intervention systems, including criminal justice, legal, medical counseling and income programs at various community partner locations., • Communicate needs and concerns to the appropriate shelter staff and/or community partners regarding the goals and plans of the residents., • Maintain strong professional boundaries, limited to the extent of professional relationships, ensuring compliance, ethical and appropriate interactions., • Perform other duties as assigned to support shelter operations, resident services, and facility needs. EDUCATION, SKILLS, AND EXPERIENCE: • Associate degree in human services a plus OR equivalent combination of education and experience., • Minimum 1-3 years’ experience working in human services setting., • Thorough knowledge of domestic and sexual violence including elder abuse., • Knowledge of community service delivery systems in the community, as well as an understanding of the criminal and civil justice systems., • Prompt response to crisis as well as thorough and consistent follow up., • Ability to develop a positive, compassionate rapport with victims of domestic violence, sexual assault, or other violent trauma., • Good interpersonal, oral communication and written skills., • Proficient with Microsoft Office Suite, • Strong knowledge of crisis intervention techniques and ability to provide trauma informed services., • Ability to multitask and work independently as needed., • Capability to adapt to demanding situations and work well under pressure., • Must possess a valid New York State Driver’s License and have access to a reliable vehicle for travel throughout the area and to transport clients in a company vehicle., • Completion of a satisfactory background check. SALARY RANGE: $18.00 - $19.00 hourly (non-exempt) Vera House provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. The shift available is as follows: Mon-Fri 3:30pm-11:30pm

Join The VCA Fairmount Animal Hospital Team! VCA Fairmount is seeking a full time Licensed Veterinary Technician to join the team at our full service practice in Syracuse, NY! At VCA Animal Hospitals, you can be the Veterinary Technician you have always wanted to be! We have a unique culture in our hospital that values each person’s individual skill and personality. There’s something special about you and we are excited to learn more! Why Join the VCA Family? We are passionate about supporting Veterinary Technicians and are committed to your continuing education and personal career development. VCA is a community of dedicated professionals that will encourage you to explore everything a Veterinary Technician career has to offer. At VCA we are committed to equity, inclusion, and diversity, and strive to be a place where a talented mix of people want to come, stay, and do their best work. We support a work environment where you can focus on your career, your happiness, and the patients you serve. Below are some of the many benefits of joining the VCA team! • Access to the people and financial resources of a large veterinary community, • Leadership opportunities, • Career development programs, • Opportunities to give back through strong Shelter partnerships and VCA Charities, • Continuing education allowance, • Tuition support and sponsorships, • Veterinary Technician license reimbursement, • Free mental health and wellness subscriptions (Head Space), • Referral bonuses, • Competitive wage, • Medical, dental & vision insurance, • Generous petcare discounts, • Life, long and short term disability insurance, • Paid parental leave, • Paid vacation and sick time, • 401(k), • Full-time and Part-time positions available Why We Want You! As a member of the VCA team, you will support Technician and Doctor teams by creating a positive, low-stress atmosphere for our clients and patients. Your mission will be to win the confidence of every pet parent—by delivering an outstanding client experience—so we can provide exceptional care to every patient. You’ve worked hard for your credentials (CVT, RVT, LVT) and we want you to use the knowledge that you’ve invested your time and talent in. The skills that you will be utilizing include, but are not limited to: • Physical examinations and patient assessment, • Anesthesia monitoring, • Surgical preparation and assisting, • Dentistry, • Radiology, • Laboratory work, • Venipuncture, • Catheter placement, • Pharmacy, • Patient recovery, • Compassionate care of our hospitalized animals The salary range for this position is $22 - $26 / hour dependent on experience, education, certification Ready to grow with a collaborative and supportive team? Apply now! We look forward to getting to know you If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more! The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development) We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com

Job Description Shelter Kitchen & Facilities Associate- (Full Time) Vera House, Inc. is a human service agency that provides unconditional care for individuals and families through comprehensive domestic and sexual violence prevention and intervention services. We believe in collectively serving members of the community and creating an environment of accountability for our services. We strive to provide our employees with flexible schedules, when possible, a level of autonomy to complete their work, and a culture of belonging. POSITION SUMMARY: In this role, the Shelter Kitchen & Facilities Associate will provide support with the daily operations of the Vera House shelter facility by preparing and serving meals, maintaining kitchen cleanliness, cleaning and maintaining the shelter facilities to ensure a safe, and welcoming environment for all residents. During the shift, there will be travel throughout the area for client transport, and other shelter needs utilizing the shelter vehicles. This position will require knowledge of trauma informed care, to respond appropriately to emergency situations, manage difficult and/or emotional client situations and work effectively in a crisis setting with victims of domestic violence, sexual assault or other violent trauma. The ideal candidate will be dependable, reliable, and possess the ability to adapt to demanding situations and work well under pressure, demonstrate an aptitude for completion of tasks, and the ability to work in a fast-paced environment. They will work respectfully with shelter staff, volunteers, and visitors, with the ability to develop a positive, compassionate rapport with shelter residents, while embracing the Vera House mission. The shift available is as follows: • Mon-Fri 7am-3pm PRINCIPAL DUTIES AND RESPONSIBILITIES: • Prepare, cook, and serve meals according to planned menus, following all food safety standards., • Wash dishes, sanitize kitchen equipment, and keep food preparation areas clean., • Collaborate with Shelter leadership to purchase and maintain supplies., • Receive, store, and rotate food supplies following proper food handling and agency procedures., • Clean and maintain common shelter areas, bathrooms, offices, and resident spaces., • Prepare rooms for new residents and assist with room turnover to ensure a welcoming environment., • Empty trash, and recycling containers and restock cleaning supplies., • Perform routine maintenance tasks, and reporting repair needs to the appropriate staff., • Ensure compliance with health, safety, and sanitation regulations as required by the Agency’s standards., • Assist with response to the 24-hour crisis line during working hours as needed., • Maintain client database consistent with Vera House practices., • Support needs during emergency or deep-cleaning situations, special events, inspections, and donation deliveries., • Maintain strong professional boundaries, limited to the extent of professional relationships, ensuring compliance, ethical and appropriate interactions., • Perform other duties as assigned to support shelter operations, resident services, and facility needs. EDUCATION, SKILLS, AND EXPERIENCE: • High school diploma or equivalent required., • Minimum 1-2 years’ experience working in human services setting preferred., • Knowledge of domestic and sexual violence including elder abuse a plus., • Experience in food service, housekeeping, with knowledge of food safety and sanitation practices is an asset., • Ability to stand, bend, lift/move/operate tools, furniture, and equipment up to 50 pounds., • Prompt response to crisis as well as thorough and consistent follow up., • Good interpersonal, oral communication and written skills, with moderate Microsoft Office Suite knowledge., • Experience with demonstrated crisis intervention techniques and ability to provide trauma informed services., • Ability to multitask and work independently, with strong organizational and time management skills, while maintaining a team player approach., • Capability to adapt to demanding situations and work well under pressure., • Must possess a valid New York State Driver’s License to transport clients in a company vehicle., • Completion of a satisfactory background check. SALARY RANGE: $22.00 - $23.00 hourly (non-exempt) Vera House provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. The shift available is as follows: Mon-Fri 7am-3pm

Job DescriptionTRUCK DRIVER CDL-B/A (PART -TIME & WEEKENDS SHIFT). $2500 SIGN-ON BONUS ($1000 in 90 Days & $1500 in 6 Months). Location: Liverpool, NY.Salary: $20.50/hr.Evening Shift: 2:00 PM – 10:00 PM. Join Us in Making a Difference:Are you an experienced truck driver looking for a fulfilling career where you can make a positive impact in your community? As a CDL-B/A Truck Driver at the Rescue Mission, you’ll have the opportunity to drive locally and contribute to ending hunger and homelessness in Central New York. Since 1887, the Rescue Mission has been committed to providing more than just basic needs like food, clothing, and shelter – we help our clients develop a plan to overcome hunger and homelessness for good. Join us and be part of a team that’s dedicated to changing lives! Job Responsibilities:As a CDL-B/A Driver, you will be responsible for: • Operating a 26-foot straight truck to transport and deliver donated goods to our Attended Donation Centers across Central New York., • Safely unloading goods at donation centers are returning carts of donations to our Liverpool warehouse for sorting and processing., • Documenting driving hours, fuel/toll receipts, and complying with driving regulations (e.g., route, parking, weight limits) and company policies and procedures., • Performing truck inspections and conducting maintenance to ensure vehicle safety and compliance., • Providing exceptional customer service while maintaining professional interactions with donation center staff and the public. What We’re Looking for:To be successful in this role, you should have:, • Clean driving record., • Strong knowledge of truck driving rules and regulations and ability to adhere to them., • Ability to handle unexpected situations, such as traffic and weather challenges., • Excellent customer service skills and the ability to represent the Rescue Mission professionally., • Ability to perform vehicle inspections, perform preventative maintenance, and keep work areas clean and organized., • Willingness to submit background and drug checks and provide employment recommendations., • Truck maneuvering abilities., • Ability and willingness to carry out delivery instructions and to report any defects, accidents, and violations. Education & Experience:, • High School Diploma or equivalent., • Valid NYS CDL ‘B’/A with air brake endorsement in compliance with company driving criteria required., • 2+ years of previous driving experience preferred. We offer our CDL-B/A Drivers:, • Consistent schedules: Regular shifts, allowing you to go home daily., • Comprehensive Benefits:, • Sick Time & Floating Holiday., • Holiday Pay., • Vision., • 401(k) Retirement Plan., • A team environment & impactful work. Why The Rescue Mission?The Rescue Mission offers more than just a job – it offers the opportunity to be part of something much bigger. With over 138 years of service, we are committed to helping people through life’s toughest moments. Join us and you’ll experience a rewarding career to provide help for today and hope for tomorrow. Ready to Make a Difference? Apply Today!Don’t miss out on this opportunity to drive for a cause you can believe in. Apply now to become a CDL-B/A Truck Driver at the Rescue Mission, where your work goes beyond the road – it transforms lives. We are an Equal Opportunity Employer, dedicated to a policy of non-discrimination in employment on any basis including race, color, age, sex, religion, national origin, the presence of mental, physical, or sensory disability, sexual orientation, or any other basis prohibited by federal, state, or provincial law. Job Type: Part-Time, Weekend Availability.Shift: Evening Shift (2:00 PM – 10:00 PM).Additional availability may be required to cover other shifts as needed.

In this role, the Shelter Kitchen & Facilities Associate will provide support with the daily operations of the Vera House shelter facility by preparing and serving meals, maintaining kitchen cleanliness, cleaning and maintaining the shelter facilities to ensure a safe, and welcoming environment for

The Rescue Mission Alliance is hiring a full-time Program Manager of Client Services in Syracuse, responsible for leading the case management team at the Emergency Shelter.

Job DescriptionProgram Manager of Social Work (Client Services) – Emergency Shelter - Full Time Join the Rescue Mission Team! Shift: Sundays through Thursdays (7:00am-3:30pm) Salary: $70,000 Annually The Rescue Mission is seeking a Program Manager of Social Work (Client Services) to work in our Syracuse Emergency Shelter. The Program Manager of Client Services manages processes and provides direct leadership and guidance to the case management team of Emergency Shelter and Day Center. This position ensures that the Emergency Shelter is operational and staffed 365 days per year with customer service at the highest level towards all clients. Additional Duties: This role involves supervising, coaching, and developing case management staff through effective recruitment, training, and ongoing support, while maintaining a fully staffed schedule that meets operational needs, including evenings and weekends. The Program Manager of Client Services will monitor client services to ensure excellence and implement best practices in staff training and performance evaluation. Additionally, the role includes partnering with local agencies and attending community meetings to enhance service delivery, assisting in budget development, and overseeing expenses to achieve financial objectives. Ensuring compliance with regulatory guidelines and maintaining confidentiality of client information are crucial, as is fostering a safety-first culture and modeling our organizational values. Having a flexible schedule is an essential requirement of the job as well as being committed to in-person attendance. Requirements & Education: • Bachelor’s Degree in human services, health services or related field or equivalent work experience required., • Master’s Degree preferred., • Ability to work a flexible schedule including 2nd & 3rd shifts and weekend hours required., • Cell phone/smart phone required., • Flexibility to change., • Passion for the mission and vision of the organization., • Valid NYS Driver’s License in compliance with company driving criteria., • Two years staff management/supervisory experience required., • Prior experience working with homeless, addicted and/or mentally disabled clients desired. Other skills needed to perform effectively include: • Strong Leadership, communication, and interpersonal skills., • Organizational/time management skills., • Excellent Customer Service skills focused on the client’s needs., • Sensitivity and compassion for the homeless population., • Strong Interviewing/assessment skills., • Ability to foster and develop a team environment., • Ability to develop strong leadership skills among shift leaders., • Ability to build trust-based relationships., • Ability to problem solve and provide oversight to 2nd & 3rd shift., • Computer literate., • Ability to maintain a calm professional presence., • Ability to manage stress while being exposed to complex personalities, problems and needs., • Crisis management skills. Rate of Pay: $70,000.00 Annually Working at the Rescue Mission is a chance to have more than just a career. It is a chance to be part of a team that makes a difference every day. Our Mission and Values are practiced in our day-to-day actions throughout the organization. The Rescue Mission has been changing lives for more than 130 years with around the clock services providing help for today and hope for tomorrow. We are proud to offer a competitive salary and excellent benefits Medical, Dental, Vision, 401K, Flexible Spending Accounts, Paid Time off, Group and Voluntary Life, Short -Term Disability and more!

At Transitional Shelters, obtain F80- Coordinator of Fire Safety and Alarm Systems in Homeless Shelters, Pediatric CPR/ First Aid Certification, and Security Guard License. Client Services Specialist - Domestic Violence Shelter, Parrish. Conduct emergency shelter intakes for site vacancies and vacan

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In most jobs, everyone doesn't spontaneously erupt into applause and start raining down high-fives.At Buffalo Wild Wings, that's just a Thursday night.This is the place to start the next phase of your career.Whether you grow in our system here or your game-plan takes you elsewhere, we want you to ha

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Our Guest Service Associate will be responsible for driving top notch guest experience while facilitating the completion of all store-level tasks.At Global Partners, business starts with people.Since 1933, we've believed in taking care of our customers, our guests, our communities, and each otherand

To be the advocate for our guests and consistently meet our guests' expectations by providing a friendly, helpful, easy, and safe shopping experience.Responsible for projecting oneself in a professional manner and maintaining a neat and clean work area at all times.Responsible for bagging groceries,

Join Our Team at BJ's Wholesale Club.BJ's Wholesale Club is powered by more than 30,000 team members who make a real impact every day.Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most.We're a team built on purpose and opportunit

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service.They process checkout and/or return transactions, as well as monitor and maintain the self-checkout area.They proactively seek product/project knowledge to provide customers with info

At DICK'S Sporting Goods, we believe in how positively sports can change lives.On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams.We are committed to creating an inclusive and diverse workforce, reflecting th

The cashier is responsible for general store related duties including operating a cash register, providing excellent customer service, and maintaining a clean, neat and safe work environment.This position may also be cross-trained and responsible for duties including, but not limited to, sorting, pr

Cashier Team Member Application.Are you a food aficionado who simply cannot learn enough about what the world food market has to offer? Do you love being around friendly people every day with the same interests and ambitions.Do you take a genuine love in your work and make sure that others feel welc

Welcome to the ultimate gaming experience at Turning Stone Enterprises, where the fun never stops! As a Sportsbook Ticket Writer, you'll be at the heart of the action, ensuring every guest has an unforgettable time.You'll handle all Sportsbook transactions swiftly and accurately while keeping the ex

Individuals selected must be able to respond to emergency callout within 1 hour during inclement weather, including all snow and ice conditions, to be considered for this position.Duties include but are not limited to:.Perform routine manual tasks requiring medium to heavy physical effort involving

WellNow Urgent Care Opportunity.WellNow Urgent Care takes pride in creating an environment filled with meaningful work and opportunities by investing in our colleagues.We offer competitive salaries and a comprehensive benefits package which includes numerous continuing education options.WellNow has

The receptionist is responsible for supporting office operations and works independently and interdependently with other office staff to provide efficient, cost effective, quality patient care.Responsibilities include but are not limited to:.Promote a healthy work environment.Schedule appointments o

Receptionist/Front Desk Coordinator.Prudent seeks a Receptionist/Front Desk Coordinator to join our team at our Syracuse Office.The Receptionist/Front Desk Coordinator serves as the first point of contact for visitors, clients, and employees.This role is responsible for managing front desk operation

The receptionist is responsible for supporting office operations and works independently and interdependently with other office staff to provide efficient, cost effective, quality patient care.Responsibilities include but are not limited to:.Promote a healthy work environment.Schedule appointments o

Join our team at Wilkins RV today as a front desk receptionist!.Medical, Dental, and Vision insurance with multiple options.Answer all incoming phone calls to the dealership, greet all incoming customers to the dealership and direct both to the appropriate personnel/departments.Greet and welcome all