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Job DescriptionSalary: 50,000 Summary: The successful candidate will provide a full range of on-site, person-centered, strengths-based services to a caseload of approximately 20-25 clients with the objective to help people live fulfilling lives in the community. The Case Manager will be responsible for counseling, client intakes, case management, and counseling and aftercare services. The manager will collaborate with colleagues to meet the needs of their caseload and achieve program success while fulfilling core purpose, value and vision. Responsibilities: The Case Manager is responsible for, but not limited to: Conduct initial intake assessments and act upon critical needs appropriately Utilizes assessment tools (CARES) to identify support service needs and make immediate referrals Orient clients to the shelter program, requirements and consequences Provide client with Independent Living Plan (ILP) (CARES), working in collaboration with other Social Service providers and ensure the delivery of comprehensive support services. Assist non-working clients to obtain Public Assistance Completes psychosocial assessments within the first 30 days of intake Track and monitor client progress Empower clients to become involved in their own planning and goal setting Conduct weekly/bi-weekly meetings with clients, or as needed Refer clients and encourage job development for subsequent employment if appropriate Refer clients to appropriate resources to assist with set goals Meet with clients to address issues, challenges, and successes to assist in strengthening their capacity for long-term self-sufficiency Maintain client files to include conversations, warnings and progress reports and documenting all incidents Maintain confidential case record for all clients Report critical incidents immediately to the Site Director/ Director of Social Services Work collaboratively with other Housing Specialist and Employment staff to identify client readiness for employment and/or housing Treat all clients, visitors, and employees with kindness, respect, and dignity Report critical incidents immediately to the Director/Supervisor of Social Services Refer clients to internal and external resources and serve as an advocate when necessary Provide case management and counseling periodically; one year beyond the clients departure Develop and maintain connections with other programs and units within the organization to facilitate inter-agency referrals Professional & Personal Qualifications Baccalaureate degree in Social Work, Psychology, Sociology, or related field with 2+ years of direct social service experience Associate degree in Human Service, or related field with 4+ years of direct social service experience High School Diploma/General Equivalent Diploma with 8 plus years of direct social service experience Strong interpersonal skills with the ability to be compassionate and firm and always maintaining confidentiality Knowledge of community resources Ability to solve problems, make decisions, resolve conflicts and listen Fluent in English and Spanish is a plus Ability to deal calmly in crisis situations. Proven ability to work collaboratively well with diverse groups Proven ability to handle multiple tasks effectively under pressure Strong organizational skills, detail-oriented, and efficient Maturity, integrity, and sound judgment

Job DescriptionBideawee was founded upon the principle that every homeless animal should have a place where they are welcome, and that sense of compassion, dedication, and justice remain at the core of who we are and what we do. We believe that a company is only as great as those who embody its mission, and we are committed to the growth, success, and well-being of our staff and community. Join an organization that has been making the world a better place for pets and the people who love them since 1903! Position Purpose: The Associate Veterinarian will provide high-quality medical and surgical care for dogs and cats in our isolation center, including spay/neuter surgeries/dentals. They will provide limited preventative care, such as vaccinations or wellness checks, to owned animals through our community outreach programs. This is a 2 day per week (fluctuating schedule Monday through Thursday) part-time position with an hourly rate of $80/hr. Must be legally authorized to work in the United States without the need for employer sponsorship. Responsibilities/Duties/Functions/Tasks: • Provide comprehensive medical assessments, diagnostics, and treatments for dogs and cats in our isolation center., • Perform routine and advanced surgical procedures, including spay/neuter surgeries, dental cleanings and extractions, minor wound repairs, and other soft tissue surgeries, as needed., • Participate in daily medical rounds, case reviews, and collaborate with veterinary and animal care staff on treatment plans., • Ensure medical records are accurate, complete, and up-to-date in accordance with shelter protocols., • Oversee and/or conduct intake exams on transports of animals, • Participation in Grand Rounds., • Apply best practices in shelter medicine to manage population health and prevent disease outbreaks., • Work closely with Animal Care and Facilities teams to ensure biosecurity, sanitation, and disease monitoring protocols are followed across all campuses., • Collaborate with shelter leadership to establish care protocols and evaluate treatment outcomes., • Work in partnership with the shelter’s behavior and animal training teams to evaluate animals with behavior or medical concerns and recommend adjustments to care plans., • Oversee care and make prompt, humane decisions for critical care or euthanasia cases as appropriate., • Support the education of shelter staff and volunteers through training sessions, workshops, and mentorship., • Contribute to the development of standard operating procedures (SOPs) and treatment protocols., • Assist in maintaining inventory of medical supplies and medications., • Participate in the development and review of program goals, shelter policies, and future planning., • Ensures proper inventory and controlled substance logs., • Create a culture of service and excellence so that employees, clients, volunteers and the animals are treated with respect and dignity., • Remain current on trends, ideas, and new developments in the field., • Provides oversight to the medical staff., • Collaboration and communication with all other DVMS employed at Bideawee to assure continuity of care and to quickly alert other Drs. of major disease outbreak affecting our population across all locations., • Collaborates with other departments to achieve organizational goals. Community Initiatives • Represent the medical department in community events, donor presentations, or public education efforts as needed., • Offer basic veterinary services and routine vaccinations and microchipping as part of our low-income community pet wellness programming., • Provide consultation to pet owners during community events to improve animal health and support pet retention. Qualifications • Ideal candidates should have at least 7 years of experience as a veterinarian., • NYS veterinary license., • DEA license or ability to obtain one within a reasonable timeframe., • Shelter medicine experience preferred., • Able to perform soft tissue surgeries including but not limited to spays and neuters of dogs and cats., • Graduate with a DVM or VMD from a US accredited veterinary school., • Strong organizational, interpersonal, and communication skills., • Demonstrates compassion, empathy, and flexibility., • Prior experience in shelter strongly preferred. Commitment to Diversity, Equity & Inclusion Bideawee is committed to diversity, equity, and inclusion. We continuously strive to place our employees at the center of our thinking and elevate inclusive practices to develop and support a more engaged and productive workforce. Equal Opportunity Bideawee is an equal opportunity employer committed to achieving the goal of equal employment opportunity for all. Applicants and employees are considered and evaluated for positions without regard to mental or physical disability, race, creed, color, religion, gender, national origin, citizenship status, age, genetic information, military or veteran status, sexual orientation, marital status, employment status or any protected federal, state, or local status unrelated to the performance of the work involved. Powered by JazzHR r3ceeaMFUW

Job Description JOB DESCRIPTION JOB TITLE: CASE MANAGER FLSA: NON-EXEMPT DIVISION: SERVICES REPORTS TO: CASE MANAGER SUPERVISOR LOCATION: BRIARWOOD (QUEENS) SALARY: $38,000 TO $52,000 PER YEAR SUMMARY: The Case Manager assesses clients’ needs, plans a course of action, links client to services and monitors progress for residents in a homeless shelter. You must assure clients receive appropriate information and referrals to obtain and maintain housing. Proof of COVID-19 vaccine required. DUTIES & RESPONSIBILITIES: • Conduct intake and assessment process to orient client to the program and develop individual service plan reflecting assessment needs and goals., • Meet weekly with client to assist with the achievement of individual service plan goals., • Coordinate services with Housing Specialist, other staff and external partners, • Provide advocacy for individual clients around entitlements and services., • Provide crisis intervention, aggressive and supportive counseling to strengthen clients’ ability to make appropriate life decisions., • Document case management activities in accordance with agency and funding source guidelines and procedures., • Complete Housing applications (both written and computer generated) for clients based on their individual needs and functioning., • Achieve monthly placement quota, as assigned., • Facilitate workshops, groups and escort clients as applicable., • Attend staff meetings and trainings to enhance skills that are related to job function., • Must be able to work flexible, alternate schedules which may include evening and weekend shifts., • Perform other related duties. EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: MSW preferred, Bachelor Degree in Social Work or Human Services Field considered with 5 years of case management experience working with the homeless, mentally ill, substance abuse and/or low income populations. Bilingual a plus. Strong relationship building skills required. Ability to work independently but know when to raise issues to supervisor. Excellent organizational and time management skills necessary. Ability to effectively multi-task and follow-up on a timely basis. Strong PC skills required including Word and Excel. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR DxyvOKeiIO

Job Description The Crime Victim Assistance Program (CVAP) is a joint program of Safe Horizon and the New York City Police Department (NYPD)that has assigned advocates to every police precinct and Police Service Area (PSA), 86, in total, citywide. Some precincts have two advocates assigned (a crime victim advocate and a domestic violence victim advocate) except for several identified precincts with one advocate. The precincts with one advocate are assigned to work with all victims of crime, including victims of domestic violence. Advocates literally sit side by side with police officers and NYPD civilian personnel and rarely have their own office space. As such, they develop skills where they address the lack of privacy with clients, while navigating a shared space with an outside entity- the NYPD. Advocates are required to report to the precinct/PSA each day for their shift. The Safe Horizon crime victim advocate/domestic violence advocate partners with the police personnel to provide outreach to victims who have filed police reports, or victims who walk into a precinct and seek assistance. The advocate will enter client information into the Case Management System in a timely fashion. The advocate will work with all victims of crime who need help from the NYPD with a specific focus for victims who filed a report as victims of violent felony offense as well as victims of domestic violence who have filed police reports on an as-needed basis. Given the volume in many precincts, advocates will assess high risk and focus on their on-going support for victims identified as such. Responsibilities: • Provide client centered, trauma-informed and culturally centered services for all victims of crime, as well as criminal justice advocacy and support in all phases of the criminal justice process., • Act as a point of contact for hate crime cases and gun violence cases within the precinct, collaborating closely with NYPD personnel, such as the Gun Violence Strategies Partnership (GVSP) and NYPD Hate Crimes Task Force, as well as city agencies including the NYC Human Rights Commission., • Provide client -centered, trauma-informed, culturally centered services specifically for victims of hate crimes and gun violence, as well as advocacy in the community and within various systems., • Share their expertise in criminal and civil legal systems with neighborhood members and community-based organizations (CBOs) as well as with the police., • Conduct roll-call trainings with the NYPD about the role of the advocate and speak at the NYPD Academy or other promotion events addressing topics, information and resources to help NYPD better serve the community., • Collaborate closely with police officers and detectives to ensure timely, coordinated and effective support for all victims of crime; establish and maintain strong working relationships with all precinct personnel to deliver quality services to all victims of crime., • Conduct community presentations and outreach; travel required for in-person Safe Horizon meetings and trainings as well as with community-based organizations and city agencies to develop and strengthen partnerships., • Work with police officers and detectives to identify families that are most at risk to ensure coordination of services for individuals and families., • Conduct visits to a victim’s home wearing a bullet-proof vest, accompanied by NYPD, to assist victims as needed., • Help clients with applying for compensation through the NYS Office of Victim Services (OVS) and provide advocacy with OVS as needed to ensure clients receive compensation in a timely manner., • Provide housing assistance for clients in need that includes accessing the Coordinated Assessment and Placement System (CAPS) and navigating various other systems to ensure clients can find and secure safe affordable housing., • Provide advocacy with various housing systems, including NYCHA and HPD to ensure clients can access safe, affordable housing., • Conduct client centered safety assessments and safety planning suited to the individual’s needs for safety, privacy, and sense of agency., • Provide information and referrals for victims for services such as shelter, mental health treatment, medical care, and other entitlements, as well as practical assistance such as transportation and food vouchers., • Connect and collaborate with all internal Safe Horizon programs and departments that can comprehensively support the client and case plan. Qualifications: Required: • Bachelor’s Degree required or equivalent training or experience., • Two years’ experience in crime victim service delivery, or other relevant experience., • Knowledge of the police, criminal justice and housing system helpful. Preferred: • Demonstrate the ability to work independently within a precinct or PSA setting., • Clear and concise verbal and written communication skills., • Excellent interpersonal skills and organizational skills., • Demonstrate eagerness to develop and maintain relationships in the criminal and civil justice systems., • Basic understanding of computers and systems for managing case records., • Bilingual ability may be required to meet individual precinct/community needs., • Flexibility working occasional evenings and weekend hours. If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdf Know Your Rights: Workplace discrimination is illegal. Hiring Range: $25.83 - $26.37 Hourly. Full-time Hours: 35 Hours per week. Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center.

Job Description Overview Since inception in 2004, BI Incorporated has operated ISAP for the Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) and Enforcement and Removal Operations (ERO). ISAP is an essential part of ERO, providing intensive supervision of individuals in immigration proceedings. The program achieves positive results by combining comprehensive case management with proven supervision technology. In addition, BI maintains an extensive list of community-based partners to provide critical assistance for participants' basic life needs. With consistent positive outcomes, ISAP continues to grow and evolve, serving an ever-increasing number of participants. Responsibilities Summary: Provides case management of Intensive Supervision Appearance Program (ISAP) participants from entry to release by administering the program’s policies and procedures as defined by the Department of Homeland Security (DHS) contract. Primary Duties and Responsibilities: • Develops, implements, coordinates, reviews and updates case management and individual service plans for ISAP participants in conformance with state and federal regulations and program requirements. Meets with participants face-to-face regularly as required by contractual obligations., • Develops and maintains accurate and complete case records for all ISAP participants from entry to release from ISAP. Proactively manages cases using all appropriate tools and techniques. Maintains confidentiality of all records., • Conducts intake interview and orientation session with each ISAP participant within contractual timeframes and requirements., • Installs electronic monitoring equipment on ISAP participants as necessary and monitors compliance with electronic monitoring program., • Assists ISAP participants with acquiring travel documents from the countries of citizenship. Maintains a log of travel document information for each participant., • Evaluates English proficiency of ISAP participants to determine resources necessary to promote clear communication between ISAP staff and participants., • Coordinates and facilitates translation services for ISAP participants, including emergency translation services., • Connects participants with community resources including, but not limited to, transportation, medical, food, shelter, clothing, educational, financial, legal, religious and other social adjustment or facilitative resources. Identifies and coordinates services as required., • Supervises ISAP participants while in Company offices., • Establishes schedules for ISAP participants that include, but are not limited to, counseling sessions, immigration Court appearances, and access to legal services., • Coordinates with participants to ensure attendance at legal orientation and cultural orientation sessions, as well as supplemental services evaluations., • Reviews individual service plans, conducts risk/needs assessments and writes progress reports on a regular basis in compliance with contractual obligations., • Reports on program violations in a timely manner using established reporting parameters., • Conducts home visits to verify participants’ places of residence in compliance with contractual obligations., • Performs emergency counseling for ISAP participants as needed., • Identifies and maintains relationships with translation resources in the community, including private services, volunteers, universities, English as a Second Language (ESL) schools, NGOs, churches, and other organizations that might have resources to offer., • Performs other duties as assigned. Qualifications Minimum Requirements: • High School Diploma or GED., • Bachelor’s degree in Sociology, Psychology, Social Work, Criminal Justice or related field preferred., • At least two (2) years of customer service or case management experience required; experience in fields related to law, social work, detention, corrections or working with multi-cultural clients preferred., • Bilingual English/Spanish required., • Valid driver’s license required and the ability to safely operate a motor vehicle in order to perform home visits., • United States citizenship required., • Must live in the U.S. 3 of the last 5 years (military and study abroad included)., • Effective verbal and written communication skills with employees, community contacts, government officials and participants. Ability to interpret and articulate rules, orders, instructions and materials. Ability to compose reports., • Demonstrated sound judgment and even temperament. Ability to maintain self-control in stressful situations, such as interpersonal confrontations or emergencies. Ability to defuse hostile or unstable situations., • Ability to deal tactfully with the public., • Attention to detail., • Problem solving ability., • Ability to deal with multicultural contacts with sensitivity., • Basic knowledge of immigration laws, regulations and procedures., • Basic computer skills., • Ability to interpret electronic monitoring messages and daily summary reports., • Good typing skills to develop and maintain case records by performing data entry., • Ability to work with computers and the necessary software typically used by the department. Working Conditions: Encountered on a regular basis as part of the work this job performs. • Typical office environment., • Some local travel is required., • Use of standard office equipment such as copier, computer, keyboard, telephone and fax machine., • Bending, stooping and use of hands and fingers to place electronic monitoring equipment on participants., • Ability to use hands and fingers to install electronic monitoring equipment and to perform data entry., • Ability to stand, walk, sit, climb or balance, enter and exit a car, and climb stairs multiple times in one day in order to make home visits.

Job DescriptionCase Manager Shelter Services Location: Queens, NY Pay Rate: $24.03 Status: Non-Exempt Reports To: Director of Social Services / Program Director Position Summary The Case Manager provides on-site, person-centered, strengths-based case management services to a caseload of approximately 2025 clients in a residential shelter setting. The primary objective of this role is to support clients in achieving stability, self-sufficiency, and successful transition into the community. This position is responsible for intake assessments, service planning, counseling, case management, referrals, and aftercare services. The Case Manager collaborates with interdisciplinary staff to ensure coordinated service delivery and alignment with organizational mission, values, and program goals. Key Responsibilities Responsibilities include, but are not limited to: Conduct intake assessments and identify immediate client needs, including crisis intervention when appropriate Utilize assessment tools (e.g., CARES) to evaluate client needs and determine appropriate service referrals Orient clients to program rules, expectations, and available services Develop and implement Individualized Living Plans (ILPs) in collaboration with clients and service providers Complete psychosocial assessments within required program timeframes (e.g., within 30 days of intake) Provide ongoing case management, including regular client meetings (weekly/bi-weekly or as needed) Track, monitor, and document client progress toward goals Assist eligible clients with applications for public benefits, including Public Assistance Support employment readiness and connect clients to job development and training resources Refer clients to internal and external resources based on identified needs Maintain accurate, timely, and confidential case records, including progress notes and incident documentation Ensure confidentiality of all client information in accordance with applicable laws, including Health Insurance Portability and Accountability Act Report critical incidents immediately to the Director of Social Services or designated supervisor Collaborate with Housing Specialists, Employment staff, and other providers to support housing and employment readiness Provide advocacy and support when clients engage with external service providers Deliver aftercare and follow-up services for up to one year post-discharge, as applicable Maintain professional relationships with community-based organizations to support referrals and service coordination Treat all clients, staff, and visitors with dignity, respect, and professionalism Perform additional duties as assigned Qualifications Bachelors degree in Social Work, Psychology, Sociology, or related field with at least 2 years of relevant experience; or Associate degree in Human Services or related field with at least 4 years of experience; or High School Diploma or GED with at least 8 years of relevant social service experience Certifications & Requirements Must be authorized to work in the United States Valid drivers license preferred CPR/First Aid certification required Employment is contingent upon successful completion of a background check, conducted in compliance with applicable federal, state, and local laws. Skills & Competencies Commitment to dignity, respect, and equitable treatment of all individuals Alignment with organizational mission, vision, and core values Strong written and verbal communication skills Ability to maintain confidentiality and handle sensitive information appropriately Strong organizational skills with attention to detail and accuracy Ability to work independently and collaboratively within a multidisciplinary team Effective crisis intervention, conflict resolution, and problem-solving skills Ability to remain calm and effective in high-pressure situations Knowledge of community resources and social service systems Proficiency with Microsoft Office and database systems Ability to manage multiple priorities in a fast-paced environment Cultural competence and ability to work with diverse populations Bilingual (Spanish/English) preferred Physical Demands Ability to sit or stand for extended periods (up to 8 hours) Frequent walking, bending, and light lifting Ability to navigate stairs and move throughout facility settings Ability to travel between assigned sites as needed Work Environment Work is performed in a residential shelter and office environment Schedule may include evenings, weekends, holidays, and occasional overnight coverage Role may involve responding to crisis situations requiring immediate attention Equal Employment Opportunity Statement We are an Equal Opportunity Employer committed to providing a workplace free from discrimination and harassment. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, gender identity or expression, sexual orientation, marital status, veteran status, or any other protected characteristic under applicable federal, state, and local laws, including Title VII of the Civil Rights Act.

Opportunities to give back through strong Shelter partnerships and VCA Charities. Compassionate care of our hospitalized animals. East Meadow, NY! At VCA Animal Hospitals, you can be the Veterinary Technician you have always wanted to be! We have a unique culture in our hospital that values each p

Job Description JOB DESCRIPTION JOB TITLE: RESIDENTIAL AIDE FLSA: NON-EXEMPT DIVISION: SERVICES REPORTS TO: PROGRAM DIRECTOR LOCATION: Queens, NY SALARY: $18.00 Hourly SUMMARY: The Residential/Program Aide assists with the client's basic needs. Individuals will work in conjunction with the social services team to monitor and provide appropriate basic services to individual clients. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Perform regular area inspections to ensure that shelter rules are adhered to, • Monitor sitting areas, laundry rooms, and the cafeteria to ensure all clients are adhering to schedules and drop-in rules, • Tracking locks for all lockers, • Provide clients with locks, linen and toiletries, • Remove contriband items from dorms and inform clients of shelter regulations., • Store and remove client property from the client storage/locker area, • Maintain required documentation in case records in written and computer databases (CARES) and update the client’s records in accordance with governmental and agency policy., • Monitor sitting areas, laundry rooms, and cafeteria to ensure all clients are adhering to shelter rules, • Complete intakes for new clients and provide orientation to the shelter program and DHS rules and regulations., • Collect client identification and other documents necessary during initial intake., • Assist clients with daily living skills and with cleaning areas, laundry, hygiene, etc., • Fill in for kitchen staff and maintenance staff when necessary, • Must be able to lift 50 pounds, • All duties as assigned EXPERIENCE, EDUCATION, AND SPECIAL REQUIREMENTS: High School Diploma or GED required. Associate's degree preferred. 1-year experience dealing with homeless or special needs population. Excellent communication skills. Knowledge of DHS requirements and protocols AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job Description JOB DESCRIPTION JOB TITLE: RESIDENTIAL AIDE FLSA: NON-EXEMPT DIVISION: SERVICES REPORTS TO: SECURITY MANAGER LOCATION: QUEENS, NY SALARY: $18.00 Hourly SUMMARY: The Residential/Program Aide assists with the client's basic needs. Individuals will work in conjunction with the social services team to monitor and provide appropriate basic services to individual clients. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Perform regular area inspections to ensure that shelter rules are adhered to, • Monitor sitting areas, laundry rooms, and the cafeteria to ensure all clients are adhering to schedules and drop-in rules, • Tracking locks for all lockers, • Provide clients with locks, linen and toiletries, • Remove contriband items from dorms and inform clients of shelter regulations., • Store and remove client property from the client storage/locker area, • Maintain required documentation in case records in written and computer databases (CARES) and update the client’s records in accordance with governmental and agency policy., • Monitor sitting areas, laundry rooms, and cafeteria to ensure all clients are adhering to shelter rules, • Complete intakes for new clients and provide orientation to the shelter program and DHS rules and regulations., • Collect client identification and other documents necessary during initial intake., • Assist clients with daily living skills and with cleaning areas, laundry, hygiene, etc., • Fill in for kitchen staff and maintenance staff when necessary, • Must be able to lift 50 pounds, • All duties as assigned EXPERIENCE, EDUCATION, AND SPECIAL REQUIREMENTS: High School Diploma or GED required. Associate's degree preferred. 1-year experience dealing with homeless or special needs population. Excellent communication skills. Knowledge of DHS requirements and protocols AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job Description Classification: Non-exempt Reports to: Operations Manager & Director of Program Operations Location: Jamaica, Queens, NY Who We Are: Lantern Community Services helps New Yorkers impacted by homelessness move from surviving to thriving by pairing safe, supportive housing with wraparound services that build lasting stability and independence. If you believe a steady home can be the start of everything else, you’ll fit right in with our mission-first team. Lantern was also recognized as a Top 2025 Workplace by City & State New York—a great place to do meaningful work with people who care! About The Role: Lantern Community Services is seeking diligent and responsible Residential Aides for all shifts at our single adult male shelter in Jamaica, Queens, NY. The Residential Aides will provide direct services to the shelter clients and be the primary connection between Case Management/Housing staff and the client. Successful candidates will have prior experience providing compassionate care to vulnerable populations. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Fosters a nurturing and welcoming environment for clients., • Processes new client intakes, including completion of preliminary documentation, orientation to facility, laundering of belongings, and bed assignments., • Assists in the planning and organization of recreational activities, events, and outings., • Informs appropriate program staff of any issues that may affect the health and safety of clients or staff., • Maintains daily log, visitor and client sign-ins, and other record keeping., • Utilizes Safe Crisis Management in working collaboratively with Shift Supervisor and Security Staff to respond to incidents; Completes incident documentation as required., • Completes electronic shift summaries and generates daily client census & curfew violation reports., • Serves meals to clients at breakfast, lunch and/or dinner., • Conducts fire drills and generates documentation as required., • On some occasions, our clients will need assistance being escorted to appointments and ensuring compliance with shelter rules and regulations., • Conducts routine inventory of equipment and supplies., • Performs other duties as assigned by the Shift Supervisor or other supervisory staff. Required Education and Experience: • High School Diploma, HSE, or GED required., • 2 years of experience working in a shelter setting, security, customer service, hospital patient care, etc. Preferred, • Food handler's certification required or willingness to obtain in 3 months., • Must be adept and comfortable with crisis intervention., • Basic Computer Skills, • Strong interpersonal and communication skills., • Ability to get along with clients of various cultures and backgrounds., • Strong problem-solving skills., • Proven organization and logistical skills., • Ability to respond to and assess urgent situations Preferred Experience: • Experience working in a homeless shelter and/or with mental illness preferred., • Bilingual (English/Spanish) preferred. Work Environment: This job operates in a shelter environment and works with a population who experiences mental illness, addiction, disability, HIV, and other chronic illnesses. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs and/ or kneel. Occasionally, the employee will have to lift and/or move up to 10 pounds. Note: Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities.

Job DescriptionSalary: Residential Aide Summary: The successful candidate will be responsible for the safety and security of the staff, clients at the work site. He/She will help to ensure that the front desk is secured at all times and house rules and operational procedures are followed. Responsibilities: The Residence Worker is responsible for, but not limited to: • Monitor the clients, units, and grounds at all times to ensure the security and safety of each resident, • Enforce shelter policies and follows staff policies and procedures, • Perform general administrative functions such as noting within the communication log, documenting resident whereabouts, behaviors, and engagement, • Assist clients with questions and helps to resolve any issue as they may arise, • Examine all items entering the facility to ensure client and staff safety, • Monitor video footage of all hallways, staircases, lounge, and other common areas, • Adhere to safety, health, and fire hazard guidelines; policies and procedures; and mission and values of the organization, • Conduct hourly rounds of the facility, • Report any immediate safety hazards to appropriate supervisory personnel or maintenance personnel, • Work with security personnel to ensure safety of staff and residents in the program., • Empty, clean and prepare units for vacancies (bag and tag client materials where needed), • Document all incident details, participants, action taken and outcomes, • May be required to work evenings, weekends and holidays as needed Professional & Personal Qualifications: • High School Diploma/GED, • 1 year of experience minimum, • F-02 Certificate of Fitness, CPR/Basic First Aid certification, • Ability to establish and maintain professional boundaries in working with residents, • General knowledge of working in a residential facility preferred, • Knowledge of HIPPA guidelines and standards, • Strong written and verbal communication skills, • Bi-lingual Spanish/English is a plus, • Excellent problem-solving and analytical skills, • Commitment to excellence and high standards, • Good judgement with the ability to make timely and sound decisions, • Ability to assess emergency situations and respond effectively

Job Description JOB DESCRIPTION JOB TITLE: RESIDENTIAL AIDE FLSA: NON-EXEMPT DIVISION: SERVICES REPORTS TO: PROGRAM DIRECTOR /DIRECTOR OF SOCIAL SERVICES LOCATION: QUEENS ,NY SALARY: $17.00 to $18.00 Hourly SUMMARY: The Residential Aide assist with client basic needs. Individual will work in conjunction with the social services team to monitor and provide appropriate basic services in a homeless shelter. Proof of COVIV-19 vaccinations required. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Complete intakes for new clients and provide orientation to the facility and DHS rules and regulations., • Serve meals and snacks to clients during meal times, • Perform regular area inspections to ensure that shelter rules are adhered too, • Monitor sitting areas, laundry rooms and cafeteria to ensure all clients are adhering to shelter rules, • Maintain a clean and organized storage area, • Document and track locks for all lockers, • Maintain lock log, • Assist with intakes, • Assist clients with securing property within assigned locker, • Store and remove client property from the client storage/locker area as appropriate, • Relocate items and furniture as necessary, • Assist security team as needed, • Cover operations desk when necessary, • Maintain required documentation in case records in writing and computer database (CARES) and update client’s records in accordance with governmental and agency policy., • Collect and make copies of client identification and other documents necessary during initial intake., • Assist clients in daily living skills and assist with cleaning area, laundry, hygiene and etc., • Launder and fold all agency towels, wash cloths and shelter linens after clients have left the facility., • Follow laundry schedule to ensure that all used linens are washed and stored as appropriate., • Attend and participate in all required agency meetings: staff meetings, house meetings, in-service training and weekly/bi-weekly case review, • Perform regular inspections of all client areas, • Respond to incidents as appropriate, • Answer phones when necessary, • Assist with all house operations, • Assist with maintenance duties as needed, • Review logbooks at start of each shift to ensure that all new client intakes are completed within 24 hours as required., • Perform all/other duties as directed by management. EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: High School Diploma or GED required. Associates Degree preferred. Food Handlers Certification required. 1-year experience dealing with homeless or special needs population. Excellent communication skills. Knowledge of DHS requirements and protocols AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hardworking professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR 4H8wge9E2O

Job Description PRIMARY FUNCTION/PURPOSE: The core responsibility of the Residential Aide (RA) includes the continued assurance of support and care to clients residing in the shelter. Under the general direction of the Shift Supervisor, with some latitude for independent action, the RA provides direct assistance, support and care to clients residing in the facility as well as supporting, assisting and enforcing facility rules. PRIMARY RESPONSIBILITIES: • Complete new resident Intake arrival packets, exits logs, daily occupancy forms., • Utilizing the Department of Homeless Services (DHS) Client Assistance and Rehousing Enterprise Systems (CARES) to complete Intake Check-in, Discharge Conditional Intake, • Review, Nightly Attendance Roaster Incident reports., • Receive food deliveries and confirm items received/receipts for accuracy by signing and dating form., • Report all inconsistencies with food deliveries to appropriate Shift Supervisor and Director of Program Operations., • Distribute meals to residents and dispose of expired food items as outlined by DHS’ Food Distribution Guidelines., • Monitor logs to ensure clients are signing the Daily Attendance Roster when entering and exiting the facility., • Provide clients access to rooms and assist in the facilitation and completion of room transfers/swaps., • Collect trash in office and dispose trash in designated areas., • Distribute DHS notices (i.e., 4002 notices, appointment slips, mail, etc.) to residents., • Adhere to DHS housekeeping mandates by cleaning office space, microwave, refrigerator, and bathroom at the end of every shift; always maintain a clean and neat office space., • Bag and tag client personal belongings where needed and report room cleaning and repair needs to Shift Supervisor., • Collaborate with on-site Shift Supervisor to ensure a safe environment for all staff and clients., • Conduct hourly rounds of the facility to ensure all room doors are secured, clients’ personal belongings are secured., • Conduct safety checks of clients staying in facility due to illness, mobility issues, etc., • Ensure clients are responsive during safety checks., • Immediately alert medical staff and immediate supervisor of clients found in distress., • Must be able to rotate shift at the discretion of the DPO to meet the needs of the program., • Conduct Operation unit inspections during the new Intake process., • Maintain all logs (Attendance, ACS, emergency contacts, sign in/ out logbook) and submit logs on the 1st of every month to Director of Operations., • On the1st of every month create a dead file of all the logs to be submitted for storage., • Adhere to the dress code policy for uniformed personnel and maintain a clean, neat, and professional appearance at all times., • Review with Shift Supervisor all paperwork and logs completed during previous shift before the end of tour., • Physically check all unoccupied rooms to determine status of readiness, repairs and cleanings., • Ensure all clean and ready units have clean linens and towels. Alert maintenance team of items needed., • Complete and submit all paperwork (daily occupancy, exit logs, meal census, NSR, new intake, curfew violations, incidents etc.)., • Serve breakfast 8:00am to 10:00am, lunch 12:00pm to 2:00pm, and dinner 6:00pm to 8:00pm., • Finalize Night Signature Roster (NSR) in CARES., • Ensure new logs for the month are in place., • Receive and log incoming meals usually at 6:00am, • Deliver mail on the 8:00am to 4:00pm shift., • Clock in where appropriate using the time clock system sign-in via the onsite logbook., • Must be available for overtime when business needs are required., • Physically check all unoccupied units to determine status (ready, repairs needed, needs cleaning)., • Required to work additional shifts to ensure coverage when staff is out of the office for various reasons. MINIMUM QUALIFICATIONS: • High School Diploma or GED., • Must have and maintain a valid NYS security license., • Two years’ experience in Single Adult Shelters and/or Congregate Residential Services., • Experience working with families / homeless population., • Food Protection Certification and CPR/ First Aid required., • Must complete a satisfactory background investigation., • Excellent written and oral communication, and organizational skills., • Must have incredible initiative, the ability to work well under pressure, and the ability to work both independently and as part of a team to complete complex projects in a fast-paced environment., • Intermediate level of computer proficiency with proficiency in Word, Excel, and the ability to learn new technologies and databases. Other Requirements (including Physical Demands) • May be required to work long hours and a varied schedule to meet job demands and deadlines., • Periodically may bend, lift, and carry objects weighing up to seventy-five pounds., • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.

Job Description JOB TITLE: Recreational Specialist FLSA: Non-exempt DIVISION: Services REPORTS TO: Program Director LOCATION: Briarwood, NY SALARY: $36,000.00-$40,000.00 SUMMARY: The Recreational Specialist will work as a team member to create and support recreational activities for men living within our homeless shelter. This position reports to Program Director to ensure that all activities are appropriate and meet the needs of the clients. Proof of COVID-19 vaccinations. DUTIES AND RESPONSIBILITIES: Works as a team member to provide academic, recreational and social skills programming to the men in the Shelter. Creates a group environment that promotes and expects positive behavioral norms. Helps create a safe-haven for youth living within the homeless shelter setting. Develops and implements age appropriate activities and programs. Documents monthly participation and outcomes; analyzes results and prepares recommendations. Participates in initial training, ongoing staff development and supervision. Maintains proper safety standards in regards to the health of participants in all programs. Ensures that the recreational space is clean and well maintained. Other duties as assigned. EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: High School Diploma/GED required, College degree preferred. Previous experience working with children and/or young adults is essential. Experience working with low-income population preferred. Must enjoy the challenges involved with working with youth who may present a number of academic and social deficits. Upbeat, engaging personality is desirable. Program hours include afternoons, evenings, some weekends and holidays. Must be computer savvy. A clean/valid NYS Driver’s License is required. Must be able to pass child abuse screening and criminal background check. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR blIidr2OJ8

Job Description Residential Aide Summary: The successful candidate will be responsible for the safety and security of the staff, clients at the work site. He/She will help to ensure that the front desk is secured at all times and house rules and operational procedures are followed. Responsibilities: The Residence Worker is responsible for, but not limited to: • Monitor the clients, units, and grounds at all times to ensure the security and safety of each resident, • Enforce shelter policies and follows staff policies and procedures, • Perform general administrative functions such as noting within the communication log, documenting resident whereabouts, behaviors, and engagement, • Assist clients with questions and helps to resolve any issue as they may arise, • Examine all items entering the facility to ensure client and staff safety, • Monitor video footage of all hallways, staircases, lounge, and other common areas, • Adhere to safety, health, and fire hazard guidelines; policies and procedures; and mission and values of the organization, • Conduct hourly rounds of the facility, • Report any immediate safety hazards to appropriate supervisory personnel or maintenance personnel, • Work with security personnel to ensure safety of staff and residents in the program., • Empty, clean and prepare units for vacancies (bag and tag client materials where needed), • Document all incident details, participants, action taken and outcomes, • May be required to work evenings, weekends and holidays as needed Professional & Personal Qualifications • High School Diploma/GED, • F-02 Certificate of Fitness, CPR/Basic First Aid certification, • Ability to establish and maintain professional boundaries in working with residents, • General knowledge of working in a residential facility preferred, • Knowledge of HIPPA guidelines and standards, • Strong written and verbal communication skills, • Bi-lingual Spanish/English is a plus, • Excellent problem-solving and analytical skills, • Commitment to excellence and high standards, • Good judgement with the ability to make timely and sound decisions, • Ability to assess emergency situations and respond effectively Location Queens, NY Employment Type Full-Time

Job Description CLIENT CARE COORDINATOR We are excited to invite a passionate and experienced Client Care Coordinator to join our team! Homes for the Homeless (HFH) is searching for an experienced Client Care Coordinator for our Families w/ Children facility in the Jamaica area of Queens, NY. As the Client Care Coordinator, you will play a pivotal role in our organization by providing mental health and related services for homeless families. Our ideal candidate will enhance existing services to include a thorough assessment of families’ long-term goals at intake and collaborate with the case management staff to set achievable goals and establish linkages within the community to ensure the family’s success. Join us and be a part of an organization that values your contribution and cares deeply for the community we serve. ABOUT HOMES FOR THE HOMELESS: Homes for the Homeless operates shelters for families experiencing homelessness in NYC. Our family residences are more than just a place to sleep. Families can make the most of their stay through accessing an array of onsite programs. Many of these programs are also available to people living in the local community. Our goal is to have a positive impact so families can thrive long after they leave our shelters. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Complete a comprehensive bio-psychosocial assessment with each family to understand strengths and service needs., • Monitor, lead and coordinate social service and counseling support including appropriate and timely interventions., • Ensure focus on effective social services delivery to clients, including integration of models and best practices (such as trauma informed and family centered care)., • Monitor and document client progress toward service plan goals., • Ensure that families are receiving full support in shelter and, when necessary, refer families for counseling or other services., • Supports the Family Services department by working alongside the Case Manager and supporting staff when dealing with challenging clients., • Improve linkages to mental health, education, and community-based services., • Strengthen the overall permanency outcomes for families with children in shelter., • Manage record keeping, data collection, and evaluation on the effectiveness of services for families., • Assists with unit inspections when needed., • Support the Family Services department by conducting trainings., • Promote and model best practices for Family Services staff., • Complete 2010E applications for Supportive Housing as needed., • Conduct workshops for the residents. QUALIFICATIONS: • Applicants must hold an LMSW (Licensed Master Social Worker) or LMHC (Licensed Master Health Counselor) in the state of New York., • Must have a master’s degree in Social Work or Mental Health Counseling., • Familiarity with substance use disorders and addiction treatment services, domestic violence, child abuse and maltreatment, trauma, and mental health conditions., • Sensitivity and awareness of working with homeless and vulnerable populations is a plus., • Bilingual is a plus. COMPENSATION/EEO: In order to attract and retain a high-performance workforce, Homes for the Homeless offers a dynamic and rewarding work environment, with a focus on ensuring an appropriate work-life balance. In addition to a competitive salary, full-time permanent employees are eligible for excellent benefits including comprehensive health insurance (including medical, dental, and vision), an employer-funded 403(b) retirement plan, commuter benefits, life insurance, Work/Life Assistance Program, 3 weeks paid vacation, 10 sick days, 3 personal days and 12 paid holidays. Homes for the Homeless is committed to promoting an inclusive organizational environment of dignity and respect. We are an Equal Opportunity Employer (EEO) committed to equal treatment, and prohibit any form of discrimination or harassment based on age, race, religion, creed, color, national origin, sexual orientation, veteran or military status, sex (including pregnancy, childbirth and related medical conditions), gender (including gender identity and gender expression), disability, predisposing genetic characteristics, marital status, arrest or conviction, domestic violence victim status, familial status, or any other basis that would be in violation of any applicable federal, state, or local law. TIME SHIFT: 9am-5pm, Monday-Friday SALARY: $74,000

Job DescriptionSalary: $90,000-$100,000 Program Director Summary: The Program Director is responsible for the overall management and direction of a comprehensive program of social services for a single mens, womens or family shelter with the goal of expeditious placement of residents into permanent housing and providing assistance in becoming self-sufficient. Services include assessments, counseling, service planning, and developing and monitoring linkages with programs that provide entitlements and medical, educational, substance abuse, employment, and mental health services. educational, substance abuse, employment, and mental health services. He/she will oversee the day-to-day operation of social services at the work site. He/she will need to work collaboratively with other on-site departments to facilitate effective methods of problem-solving and the alignment of strategies. Responsibilities: The Program Director is responsible for, but not limited to: Provide and ensure delivery of quality services to all clients through direct supervision of a team of Case Managers, Housing Specialists, Recreational Specialist, Social Service Supervisors, Program Coordinator and Employment Specialists Coordinate all case management services, including assessments and development and implementation of service plans Ensures that staff appropriately identifies the needs of the clients, provides appropriate referrals and ensure case managers follow up with resources Ensure assessments, service plans, and interactions with the clients are appropriately documented. Act as the point person with subcontractors and/or service providers including, but not limited to, medical providers, mental health providers, substance abuse providers and employment services providers Identify changing program needs and program gaps and develop new services, service directions, and/or programs to meet client needs Ensure all reports are submitted accurately and in a timely manner Responsible for ensuring monthly housing targets are met Monitor demographic reports to ensure consistency with ILP compliance Ensure all employees in Social Services department receive all mandated training and any courses which are indicated for additional professional growth and development as a department or as individuals Organize onsite and offsite training opportunities for professional development of staff Facilitate weekly meetings with social service staff to address client issues and progress Ensure adherence to all requisite regulations and DHS policies and procedures Act as a liaison with other department directors Provide crisis intervention and stabilization as needed **This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice. Professional & Personal Qualifications: Masters degree in Social Work, Psychology, Sociology, or related field with 2+ years of direct social service experience Bachelors degree in Human Service, or related field with 4+ years of direct social service experience Associates degree with 6 plus years of direct social service experience Ability to work some evenings and occasional weekends as needed Excellent and demonstrated writing ability Fluent in English and Spanish a plus Strong assessment, direct practice, counseling, supervision, community outreach, group leadership and program development experience preferred Advanced knowledge of MS Word, Excel and database management skills. Knowledge of community resources Ability to solve problems, make decisions, resolve conflicts and listen Ability to deal calmly in crisis situations Proven ability to work collaboratively well with diverse groups Proven ability to handle multiple tasks effectively under pressure Strong organizational skills, detail-oriented, and efficient Maturity, integrity, and sound judgment

Job DescriptionSalary: The Operations and Security Director works in cooperation and in conjunction with the Site Director and the Director of Social Services. The position ensures the overall operational, safety, and maintenance of the facility. In addition, must cross train the Operations and Security Teams to understand job functions within their designated units. Responsibilities: The Operations and Security Director is responsible for, but not limited to: Operations: • Provide the operational supervision of other Directors, • Provide supervision of facility staff, other assigned programs staff, and oversee external vendors, • Cooperate with Site Director to ensure goals are met according to contractual obligations, • Cooperate with senior management for initial/renewal programmatic reports and/or proposals, • Coordinate inventory procurement, control and expenditures procedures, • Coordinate and ensure the implementation of all Occupational Safety and Health Administration (OSHA), DHS, OTDA regulations and guidelines, including Universal Precautions Policies and Procedures, • Identify and ensure adequate and appropriate resources are assigned to program/projects to ensure the program/project design is controlled, and goals are achieved, • Provide 24/7 crisis intervention regarding all aspects of operations-related systems, • Develop operations goals and objectives, and procedures, and implementing changes to existing standards and procedures, • Design preventative/scheduled operations activities, • Manage the collection, presentation, and reporting of operations data, • Maintaining, revising, and updating operations logs, records, and forms, • Managing the facilities inventory and material and supply needs, and overseeing the purchasing process, • Preparing and negotiating service contracts and lease provisions, • Interfacing with labor entities to ensure positive labor relations, • Soliciting bids for all operations-related work by vendors, • Overseeing the internal and external operations-related systems, tests, and inspections, • Performing monthly walk-through to inspect operations at all facilities, including all major building systems, • Ensuring the proper management of the internal work order and ticketing systems, • Ensuring regulatory compliance and that all required licenses and certificates from the Fire Department, Buildings Department, Department of Health, and all other pertinent city and state agencies are current and valid, • Securing licenses needed to operate the facilities legally and safely, and ensuring that all operations staff members maintain their licenses and certifications, • Coordinating and certifying the implementation of all city, state, and federal building codes and industry standards, including Occupational Safety and Health Administration (OSHA) and Universal Precautions Policies and Procedures, • Recruiting, supervising, monitoring, and evaluating directors, managers, and supervisors to ensure they successfully perform routine daily, weekly, and periodic tasks, • Establishing and implementing schedules and work assignments for directors, managers, and supervisors, • Training and coaching directors, managers, and supervisors in supervision, task management, resource management, planning, etc., • Supervising other operations staff members when needed, • Maintaining awareness of new trends and developments in the fields of safety, residential management, maintenance, food service, and housekeeping, and incorporating new developments into the facilities as appropriate, • Conducting, attending, and participating in facility and professional group meetings to maintain and improve professional competence, • Maintaining ongoing communication with social services concerning operational issues, • Working diplomatically to solve problems in the facilities, • Maintaining professional appearance and behavior, • Producing, weekly, monthly, quarterly, and annual progress reports, • Address community groups, residents and staff members to explain available services, • Attend staff meetings, serve on committees as required and is culturally and linguistically competent, • Attend professional meetings, educational conferences, and in-service trainings to maintain and improve professional competence, • Attending meetings of community groups, and government agencies to explain available services and facilities operations Security: • Developing departmental goals and objectives, and policies and procedures, and implementing changes to existing standards, policies, and procedures, • Provides direct supervision of security personnel, • Managing the collection, presentation, and reporting of data regarding all activities related to safety and/or infractions, • Responsible for reporting incidents, infractions, etc., • Responsible for all record keeping such as, updated logs and accurate record of all safety, security infractions, incidents, etc., • Coordinate security plans with senior management, attends to visitors, residents, and the community in general, • Calls to Police and/or fire department in cases of emergency, such as fire or presence of unauthorized persons, • Coordinates schedule of personnel to ensure appropriate coverage, • Provide and assist with coverage as required to ensure overall safety & security of staff, residents, and visitors, • Attend professional meetings, educational conferences, and in-service trainings to maintain and improve professional competence Personal and Professional Qualifications: • 5-7 years facilities management experience, preferably in a residential facility, • Baccalaureate degree preferred in facilities management, business administration, or related field, • NYS Security License (preferred), • Fire Safety Certification (preferred), • Occupational Safety and Health Administration (OSHA) Certification preferred, • NY Valid Driver License, if authorized to drive agency vehicle, • Knowledge of operating related equipment, tools, and materials used in the facility, • Fluent in English and Spanish a plus, • Knowledge of city, state, and federal building codes and industry standard, • Proficiency in software applications, including word processing, spreadsheets, and databases, • Proven ability to work collaboratively well with diverse groups, • Proven ability to handle multiple tasks effectively under pressure, • Strong organizational skills, detail-oriented, and efficient

Job Description JOB DESCRIPTION JOB TITLE: PEER SPECIALIST FLSA: NON-EXEMPT DIVISION: SERVICES REPORTS TO: DIRECTOR OF SOCIAL SERVICES LOCATION: BRIARWOOD (QUEENS) SALARY: $35,000.00 - $40,000.00 SUMMARY: The Peer Specialist will assist with client basic social service's needs. Individual will work in conjunction with the social services team to monitor and provide appropriate basic services to individual clients at a 200+ bed men’s shelter. Proof of COVID-19 vaccinations required. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Perform daily inspections of all client areas, • Respond to incidents as appropriate, • Perform regular area inspections to ensure that rules are adhered too, • Monitor sitting areas and cafeteria to ensure all clients are adhering to schedules and are in proper locations, • Assist security team as needed, • Assist clients in daily living skills and assist with cleaning area, laundry, hygiene and with intakes, • Answer phones when necessary, • Assist with all house operations, • Assist with maintenance duties as needed, • Assist clients with securing property within assigned locker, • Tracking locks for all lockers, • Store and remove client property from the client storage/locker area, • Maintain a clean and organized storage area, • Relocate items and furniture as necessary, • Complete intakes for new clients and provide orientation to the drop-in center program and DHS rules and regulations., • Review logbooks at start of each shift to ensure that all new client intakes are completed within 24 hours as required., • Maintain required documentation in case records in written and computer database (CARES) and update client’s records in accordance with governmental and agency policy., • Collect client identification and other documents necessary during initial intake., • Input new clients on weekly data tracking spreadsheets., • Provide direct coverage for client reception/sitting area., • Participate in regular supervision, team meetings and staff trainings., • Perform all/other duties as directed by management., • Attend and participate in all required agency meetings: staff meetings, house meetings, in-service training and weekly case review. JOB QUALIFICATIONS: High School Diploma or GED 1-year experience dealing with homeless or special needs population Excellent communication skill Comfortable working with an at risk and homeless population AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR NuttQj5jmC

Job Description Seeking an experienced and compassionate Director of Social Services to lead the delivery of comprehensive case management and supportive services within a Department of Homeless Services (DHS) shelter. The Director of Social Services is responsible for overseeing all social service operations, ensuring compliance with DHS contractual requirements, supervising multidisciplinary staff, and helping residents achieve permanent housing and self-sufficiency. The ideal candidate is a strong leader with extensive experience in homeless services, case management, housing placement, and program compliance within New York City's shelter system. Essential Duties and Responsibilities Leadership & Program Management • Direct and supervise all social service operations within the shelter., • Provide leadership, coaching, and supervision to Case Managers, Housing Specialists, Employment Specialists, Recreational Coordinators, and other program staff., • Conduct weekly individual supervision and multidisciplinary team meetings., • Develop staff schedules and ensure appropriate coverage., • Monitor staff performance and complete annual evaluations., • Recruit, hire, train, and mentor social services personnel. Client Services • Ensure every resident receives comprehensive assessments and individualized service plans., • Oversee crisis intervention, conflict resolution, and client advocacy., • Monitor progress toward housing stability and self-sufficiency goals., • Ensure residents receive referrals to:, • Mental Health Services, • Substance Abuse Treatment, • Medical Care, • Employment Services, • Educational Programs, • Public Benefits, • Community Resources, • Coordinate multidisciplinary case conferences. Housing & Case Management • Ensure timely completion of housing applications., • Monitor housing placement activities., • Oversee permanent housing placements including:, • CityFHEPS, • Section 8, • NYCHA, • Supportive Housing, • Affordable Housing, • HASA (when applicable), • Monitor housing placement metrics and outcomes. Compliance & Quality Assurance • Ensure compliance with:, • NYC Department of Homeless Services (DHS), • NYS Office of Temporary and Disability Assistance (OTDA), • Agency policies and procedures, • Confidentiality and HIPAA regulations, • Conduct regular case record audits., • Review documentation for accuracy and timeliness., • Ensure all client files meet DHS standards., • Prepare for internal and external audits and monitoring visits. DHS shelters operated by nonprofit providers must comply with DHS contractual requirements and applicable OTDA shelter regulations. Data Management • Monitor CARES and other DHS reporting systems., • Review daily census reports., • Ensure accurate documentation., • Track performance indicators including:, • Housing placements, • Case note completion, • Service plan compliance, • Employment outcomes, • Client engagement Incident Management • Respond to client emergencies., • Assist with serious incident investigations., • Ensure timely completion of incident reports., • Coordinate with Operations and Security departments., • Participate in the shelter's on-call leadership rotation. Community Partnerships • Build relationships with:, • DHS, • HRA, • Community organizations, • Mental health providers, • Employment providers, • Healthcare organizations, • Housing providers, • Attend DHS meetings and community partner meetings. Minimum Qualifications Education • Master's Degree in:, • Social Work (MSW preferred), • Human Services, • Psychology, • Counseling, • Sociology, • Public Administration, • Related Human Services field Experience • Minimum 5 years of progressively responsible social services experience., • Minimum 3 years in a supervisory or management role., • Experience in:, • DHS shelters, • Homeless services, • Housing programs, • Case management, • Crisis intervention, • Program administration Preferred • LMSW or LCSW (preferred but not required), • DHS-funded shelter experience, • CARES experience, • Housing placement experience, • OTDA and DHS compliance knowledge Knowledge, Skills & Abilities • Strong leadership and supervisory skills, • Excellent crisis intervention abilities, • Knowledge of NYC shelter system, • Knowledge of DHS policies and procedures, • Understanding of trauma-informed care, • Strong conflict resolution skills, • Excellent organizational and time management skills, • Strong written and verbal communication skills, • Ability to manage multiple priorities, • Strong documentation and quality assurance skills, • Ability to work in a fast-paced environment, • High level of professionalism and confidentiality Computer Skills Experience with: • Microsoft Office Suite, • CARES, • HMIS (preferred), • Electronic Case Management Systems, • Outlook, • Excel, • Teams Physical Requirements • Ability to walk throughout the shelter., • Ability to respond to emergencies., • Ability to occasionally lift up to 25 pounds., • Ability to work evenings, weekends, or holidays as required. Salary $85,000 – $105,000 annually, based on education, licensure, and experience.

Job Description Multiple Shifts Available - 5 days/week, multiple schedules available • Tuesday - Saturday, 4:00pm - 12:30am, • Thursday - Monday, 4:00pm - 12:30am, • Friday - Tuesday, 4:00pm - 12:30am, • Friday - Tuesday, 11:00pm - 7:30am, • Wednesday - Sunday, 11:00pm - 7:30am Locations: Queens, NY • Far Rockaway, • Jamaica Pay Rate: $19.00/hr DUTIES/RESPONSIBILITIES: • You will assist in monitoring this residential program for individuals experiencing homelessness, with a focus on maintaining a safe environment., • Be part of a team with a commitment to engaging individuals in an approachable and empathetic manner while performing rounds and addressing the varied needs of individuals experiencing homelessness., • You will manage conflict or challenging behaviors with self-awareness, emphasizing safety and building trust while understanding each person's unique experience., • You will also be responsible for screening residents and visitors at front door, create written documentation, including logbook entries, incident reports and progress notes., • Manage inventory for supplies, maintain fire safety drills and logs, and provide emergency first aid/CPR assistance/NARCAN when needed., • Assist with inspections and audits., • Escort clients and serve meals as needed., • Help maintain an orderly and clean facility., • Related duties as assigned., • This position is subject to mandatory overtime. QUALIFICATIONS: • High School diploma or GED required, • CPR Certification or the ability to obtain certification required.NYC Fire Safety Guard Certification or the ability to obtain certification required., • NYC Fire Safety Coordinator Certification preferred; employees must be willing to attempt to acquire certification., • Security guard license preferred; employees must be willing to attempt to acquire license., • Food Handler Certificate preferred; employees must be willing to attempt to acquire certification., • TB clearance when required., • Experience working with individuals experiencing homelessness preferred; effectively communicate with others both in writing and orally; ability to maintain professional boundaries; basic computer literacy required., • Bilingual abilities a plus. #IND

Job Description CLINICAL SOCIAL WORK SUPERVISOR We are excited to invite a passionate and experienced Clinical Social Work Supervisor to join our team! Homes for the Homeless (HFH) is searching for an experienced Clinical Social Work Supervisor for our Families w/ Children facility in the Jamaica area of Queens, NY. As the Clinical Social Work Supervisor, you will play a pivotal role in our organization by providing expertise and advice for the successful operations for our family shelter. Our ideal candidate is an ambitious social work professional who has demonstrated experience helping create and sustain new programs and is looking to shape our growing program of Client Care Coordinators. Join us and be a part of an organization that values your contribution and cares deeply for the community we serve. ABOUT HOMES FOR THE HOMELESS: Homes for the Homeless operates shelters for families experiencing homelessness in NYC. Our family residences are more than just a place to sleep. Families can make the most of their stay through accessing an array of onsite programs. Many of these programs are also available to people living in the local community. Our goal is to have a positive impact so families can thrive long after they leave our shelters. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Provide clinical oversight for a team of LMSWs in accordance with the New York State Law and regulations., • Supervise, coach and offer professional development to LMSWs, • Consult with team members on tasks related to mental health service delivery for families experiencing homelessness. QUALIFICATIONS: • Must have LCSW in NY State, • At least five years of supervisory experience and a minimum of two years of experience with families, preferably with a homeless population., • Demonstrated expert knowledge of trauma-informed treatment modalities., • SIFI verification preferred. COMPENSATION/EEO: In order to attract and retain a high-performance workforce, Homes for the Homeless offers a dynamic and rewarding work environment, with a focus on ensuring an appropriate work-life balance. In addition to a competitive salary, full-time permanent employees are eligible for excellent benefits including comprehensive health insurance (including medical, dental, and vision), an employer-funded 403(b) retirement plan, commuter benefits, life insurance, Work/Life Assistance Program, 3 weeks paid vacation, 10 sick days, 3 personal days and 12 paid holidays. Homes for the Homeless is committed to promoting an inclusive organizational environment of dignity and respect. We are an Equal Opportunity Employer (EEO) committed to equal treatment, and prohibit any form of discrimination or harassment based on age, race, religion, creed, color, national origin, sexual orientation, veteran or military status, sex (including pregnancy, childbirth and related medical conditions), gender (including gender identity and gender expression), disability, predisposing genetic characteristics, marital status, arrest or conviction, domestic violence victim status, familial status, or any other basis that would be in violation of any applicable federal, state, or local law. TIME SHIFT: 9am-5pm, Monday - Friday SALARY: $90,000

Job DescriptionBenefits: • Licensing paid by agency, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development ABOUT OUR AGENCY: Our agency opened in 2000 and is a close-knit team of six built on decades of experience. I’ve spent over 33 years with State Farm, bringing a deep understanding of the business and a strong commitment to serving our customers. I’m a graduate of Queens College and a proud wife and parent. I stay active in the community by volunteering at a local animal shelter and participating in organizations like the Chamber of Commerce and Lions Club. For our team, we offer group life benefits, health benefits, bonus opportunities, and a strong focus on work-life balance. We also enjoy team-building events, quarterly outings, and a fun office environment with snacks, coffee, and occasional team lunches. Our office culture is supportive, long-tenured, and team-oriented. We’re looking for someone who is outgoing, adaptable, and self-motivated - someone who takes initiative, brings positive energy, and wants to grow as part of a collaborative team. ROLE DESCRIPTION: As Account Manager - State Farm Agent Team Member for Victoria Van De Ven - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job Description Job Summary: To ensure all daily living needs and essential treatment services are provided to youth. This involves the implementation of following and adhering to all program scheduling, policies and procedures and staff utilizing Therapeutic Crisis Interventions (TCI) in all programs components and interactions. Job Responsibilities: • Maintain shift coverage and primary supervision and support of residential clients., • Set and contribute to a safe, dignified, orderly atmosphere by enforcing program rules, policies, and procedures., • Respond appropriately to emergencies including contacting appropriate staff and supervisors, interacting with police, fire, and medical personnel as needed., • Perform daily maintenance duties including, but not limited to. Cleaning and maintaining communal areas (hallways, kitchen, lounge, main office, computer room, staff bathrooms) Preparing/serving resident meals as needed. • Maintain thorough and accurate records, files, correspondence, and statistics; Complete necessary documentation (both hand-written and computer based/data entry) in a timely, accurate, complete, and legible manner., • May include notations in the shelter log, bed roster, incident reports, late arrivals, sign-in sheets, showers and laundry schedules, and any other forms used or directed by a supervisor., • Perform intakes with new incoming clients. Intakes include. Reviewing program agreements and rules, providing a building tour, providing information about local resources (provided in each program’s resource binder.) • Conduct regular rounds of the facility. Rounds include inspecting client living quarters, bathrooms, common rooms, building entrances and exits., • Maintain appropriate professional boundaries with clients and staff; Respond to client requests; Observe and adhere to client confidentiality standards., • Ensure effective communication of priority information to all necessary staff and shifts; Participate in staff and shift change meetings as required., • Provide front desk and other reception duties in a professional and courteous manner, relay timely and accurate messages. Front desk duties also include: limiting access to facility to clients, staff, and authorized visitors and service providers. Qualifications: Candidate must have a minimum of a high school diploma or GED. Bachelor’s degree preferred. Computer skills, written and oral skills are required. Bi-lingual preferred. *Candidates must also be flexible to work all shifts including at least one weekend day. Work Environment: This position is based at one of our Transitional Independent Living (TIL) Facilities; Residential programs for Runaway/Homeless youth between the ages 16-20 or our Homeless Young Adults HYA); A Residential Program for Homeless young males between the ages 21-24 (HYA). Position Type/Expected Hours of Work: This position is in a 24/7 program. Additionally, evening and weekend hours will be required. Available shifts are based on program need: Shift Hours: 2 Morning shifts 7am-3pm, 2 Evening shifts 3pm-11pm, 2 Overnight Awake Shifts 11am- 7am *Shifts will be assigned after completion of TCI & NEO (New Employee Orientation) Travel (if required): Occasionally Physical Requirements: Must be able to pass Therapeutic Crisis Intervention (TCI), including the physical portion. Other Duties: • Act as a role model - guiding clients and facilitating appropriate behavior about daily living skills, self-care, personal interaction, social relationships, and constructive time management., • Maintain and promote a cooperative, harmonious, teamwork environment, interacting with clients and staff in a professional and courteous manner., • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, gender identity, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.

Job DescriptionBenefits: • Licensing paid by agency, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development ABOUT OUR AGENCY: Our agency opened in 2000 and is a close-knit team of six built on decades of experience. Ive spent over 33 years with State Farm, bringing a deep understanding of the business and a strong commitment to serving our customers. Im a graduate of Queens College and a proud wife and parent. I stay active in the community by volunteering at a local animal shelter and participating in organizations like the Chamber of Commerce and Lions Club. For our team, we offer group life benefits, health benefits, bonus opportunities, and a strong focus on work-life balance. We also enjoy team-building events, quarterly outings, and a fun office environment with snacks, coffee, and occasional team lunches. Our office culture is supportive, long-tenured, and team-oriented. Were looking for someone who is outgoing, adaptable, and self-motivated - someone who takes initiative, brings positive energy, and wants to grow as part of a collaborative team. ROLE DESCRIPTION: Victoria Van De Ven - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team. RESPONSIBILITIES: • Greet customers warmly in person and over the phone, directing them to the appropriate team members., • Manage appointment scheduling and office communications., • Assist in handling incoming inquiries and maintaining customer records., • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options., • Provide excellent customer service and follow up on customers needs., • Support the team with various administrative tasks and projects.QUALIFICATIONS:, • Previous experience in a receptionist or customer service role., • Communication and interpersonal skills., • Organizational and multitasking abilities., • Comfortable with engaging in sales conversations., • Basic computer skills, including Microsoft Office and CRM systems.

Job DescriptionBenefits: • Licensing paid by agency, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development ABOUT OUR AGENCY: Our agency opened in 2000 and is a close-knit team of six built on decades of experience. Ive spent over 33 years with State Farm, bringing a deep understanding of the business and a strong commitment to serving our customers. Im a graduate of Queens College and a proud wife and parent. I stay active in the community by volunteering at a local animal shelter and participating in organizations like the Chamber of Commerce and Lions Club. For our team, we offer group life benefits, health benefits, bonus opportunities, and a strong focus on work-life balance. We also enjoy team-building events, quarterly outings, and a fun office environment with snacks, coffee, and occasional team lunches. Our office culture is supportive, long-tenured, and team-oriented. Were looking for someone who is outgoing, adaptable, and self-motivated - someone who takes initiative, brings positive energy, and wants to grow as part of a collaborative team. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Victoria Van De Ven - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Job DescriptionBenefits: • License Paid by Agency, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development, • Bonus based on performance, • Competitive salary, • Flexible schedule ABOUT OUR AGENCY: Our agency opened in 2000 and is a close-knit team of six built on decades of experience. Ive spent over 33 years with State Farm, bringing a deep understanding of the business and a strong commitment to serving our customers. Im a graduate of Queens College and a proud wife and parent. I stay active in the community by volunteering at a local animal shelter and participating in organizations like the Chamber of Commerce and Lions Club. For our team, we offer group life benefits, health benefits, bonus opportunities, and a strong focus on work-life balance. We also enjoy team-building events, quarterly outings, and a fun office environment with snacks, coffee, and occasional team lunches. Our office culture is supportive, long-tenured, and team-oriented. Were looking for someone who is outgoing, adaptable, and self-motivated - someone who takes initiative, brings positive energy, and wants to grow as part of a collaborative team. You May Be a Great Fit as a Multiline Representative at Victoria Van De Ven - State Farm Agent if: • Youre the person people call first when life goes sideways - calm, steady, and ready to help., • You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you., • Youre a natural relationship-builder who earns trust quickly and keeps it., • You listen first, then guide, making customers feel understood while confidently recommending solutions., • Youre motivated by goals and growth, and you know how to turn needs-based conversations into confident buying decisions that truly help customers.Location Address: Wantagh, NY 11793 At Victoria Van De Ven - State Farm Agent, were here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether were helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, youll fit right in with us. Responsibilities: • Communicate with customers to understand their needs and provide available product information., • Assist in developing relationships with new and existing customers across multiple product lines., • Support daily office operations, including documentation, scheduling, and follow-up activities., • Participate in marketing efforts to promote awareness within the community., • Maintain accurate records and ensure a consistent customer experience., • Collaborate with team members to achieve office objectives.Qualifications:, • Effective written and verbal communication skills., • Strong organizational abilities with attention to detail., • Comfortable working in a fast-paced environment., • Prior experience in customer service, business support, or insurance preferred., • Must possess or be able to obtain necessary state insurance licenses.

Job DescriptionBenefits: • Licensing paid by agency, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development ABOUT OUR AGENCY: Our agency opened in 2000 and is a close-knit team of six built on decades of experience. I’ve spent over 33 years with State Farm, bringing a deep understanding of the business and a strong commitment to serving our customers. I’m a graduate of Queens College and a proud wife and parent. I stay active in the community by volunteering at a local animal shelter and participating in organizations like the Chamber of Commerce and Lions Club. For our team, we offer group life benefits, health benefits, bonus opportunities, and a strong focus on work-life balance. We also enjoy team-building events, quarterly outings, and a fun office environment with snacks, coffee, and occasional team lunches. Our office culture is supportive, long-tenured, and team-oriented. We’re looking for someone who is outgoing, adaptable, and self-motivated - someone who takes initiative, brings positive energy, and wants to grow as part of a collaborative team. ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Victoria Van De Ven - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Manage customer accounts and update information in the database., • Assist customers with policy changes and inquiries., • Process insurance claims and follow up with customers on claim status., • Coordinate with underwriters to ensure timely policy issuance.QUALIFICATIONS:, • Strong organizational skills and attention to detail., • Excellent customer service and communication skills., • Previous experience in insurance or a related field preferred.

Job DescriptionJOB TITLE:  SOCIAL WORKER - LMSW DIVISION: SERVICES FLSA: NON-EXEMPT LOCATION: NYCREPORTS TO: DIRECTOR SOCIAL SERVICES SUMMARY: The LMSW is responsible for coordinating inpatient and outpatient mental health and substance abuse services for families with children in a homeless shelter. DUTIES & RESPONSIBILITIES: • Responsible for a small case load of high-risk families with children, • Responsible for facilitating weekly mental health/ substance abuse workshops and onsite support groups for clients., • Must know community resources, how to make appropriate referrals to the community and other governmental agencies for services, and have the ability to coordinate services., • Must be able to independently assess the psychosocial functioning and needs of clients to formulate and implement a treatment plan, identifying the client’s problems, strengths, weaknesses, coping skills, and assistance needed., • Work from a strength-based, client-centered perspective to independently conduct psychosocial assessments and provide psychosocial treatment to a wide variety of individuals from various socio-economic, cultural, ethnic, educational, and other diverse backgrounds., • Must have knowledge and experience in the use of medical and mental health diagnoses, disabilities, and treatment procedures., • Must be able to provide consultation services to other staff about the psychosocial needs of clients and the impact of psychosocial problems on health care and compliance with treatment., • Must have knowledge and skill in the use of computer software applications for drafting documents, data management, and tracking., • Provides crisis intervention and stabilization as needed. May require some after-hours and/or weekend follow-up for emergencies., • Maintains, reviews, and signs off on all required documentation/reports and submits all on time., • Identifies program needs and makes recommendations., • Performs related tasks as assigned. EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS LMSW Required. Must have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). At least two years’ experience in an area of specialized social work practice. Fluency in Spanish is highly desirable. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization that provides housing and supportive services to more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals who are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and communities we have the privilege of serving deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job DescriptionBenefits: • License Paid by Agency, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development ABOUT OUR AGENCY: Our agency opened in 2000 and is a close-knit team of six built on decades of experience. I’ve spent over 33 years with State Farm, bringing a deep understanding of the business and a strong commitment to serving our customers. I’m a graduate of Queens College and a proud wife and parent. I stay active in the community by volunteering at a local animal shelter and participating in organizations like the Chamber of Commerce and Lions Club. For our team, we offer group life benefits, health benefits, bonus opportunities, and a strong focus on work-life balance. We also enjoy team-building events, quarterly outings, and a fun office environment with snacks, coffee, and occasional team lunches. Our office culture is supportive, long-tenured, and team-oriented. We’re looking for someone who is outgoing, adaptable, and self-motivated - someone who takes initiative, brings positive energy, and wants to grow as part of a collaborative team. ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Victoria Van De Ven - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Provide information about insurance products and services., • Assist customers with policy applications and renewals., • Handle customer inquiries and provide timely responses., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Experience in customer service or sales preferred.

Associates: Veterinary Technician, Bachelors: Veterinary Technician Shelter Medicine Experience, Veterinary Technician Experience. Proficiency in Impromed, preferred Licensed Veterinary Technician - American Association of Veterinary State Boards. The ASPCA Animal Hospital (AAH) Licensed Veterinary

Job Description JOB TITLE: DRIVER FLSA: NON-EXEMPT DIVISON: SERVICES LOCATION: QUEENS, NYC REPORTS TO: PROGRAM DIRECTOR SALARY: $18 SUMMARY: The Driver is responsible for providing safe and timely transportation of Westhab residents and other company business that may be required for families with children homeless shelter. DUTIES & RESPONSIBILITIES: • Drive Westhab residents and staff as directed for the following reasons: emergency transport to hospital, scheduled clinic appointments, scheduled food pantry runs, transportation to other Westhab sites, functions or meetings, moving clients, pick up and delivery of supplies, inter office mail, and provides transportation for other Westhab related business, • Checks vehicle(s) on a daily basis for gas and fluid levels, and fills same as needed. Completes daily vehicle check log., • Reports any vehicle accidents or damage to the Facility Manager., • Cleans all vehicle(s) interiors and exteriors as needed., • Assures vehicle inspection and registration stickers are current, and notifies the Facility Manager one month before expiration date., • Drives vehicle(s) to service and inspection appointments., • Other duties as assigned. EXPERIENCE AND QUALIFICATIONS: High school diploma or equivalent, English and Math skills required. Two years of related experience. Clean driver’s license. Able to pass the CLDC Commercial License test within two months of hire. Some weekend and/or evening hours may be required. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job Description JOB DESCRIPTION JOB TITLE: Program Assistant FLSA: Non-Exempt DIVISON: Services SUMMARY: The Program Assistant interacts efficiently and effectively with diverse population of a 200+ bed men’s homeless shelter. The Program Assistant is responsible for maintaining professional communications to administrative staff, housing staff, facilities staff, residents and community partners. DUTIES & RESPONSIBILITIES: • Greets all residents and visitors reporting to administration and directs them appropriately., • Performs administrative duties such as typing reports, letters, memos, etc., • Handles phones, faxes, and reservations for meeting rooms., • Assists with ordering office supplies and maintaining office inventory., • Maintains accurate records, prepares reports and facilitates the flow of necessary paperwork throughout the facility., • Prepares work orders for facilities and follows up on the progress and updates the system when completed., • Assists in setting up and maintaining databases relating to the programs and provide relevant technical assistance with all placements, closeouts, and sanctions of all residents., • Coordinates donation deliveries and maintains donation “wish list” of needed items., • Works closely with van driver to arrange transportation., • Monitors resident use of computers, phones and access to administration area., • Assists case management with filing., • Other duties as assigned. EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: Associates degree preferred, High School Diploma/GED Required. Requires strong verbal, written and computer skills. Must have the ability to multitask while remaining focused. Bilingual (Spanish) a plus. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job Description JOB TITLE: MAINTENANCE MECHANIC FLSA: NON-EXEMPT DIVISION: SERVICES - FACILITIES REPORTS TO: FACILITY MANAGER LOCATION: BRIARWOOD, NY SALARY: $18 - $21 per hour SUMMARY: The Maintenance Mechanic performs all necessary interior and exterior facility repairs including plumbing, electrical, HVAC, carpentry, window, and lock work of a 200 bed men’s homeless shelter. Keeps facility in working order using troubleshooting techniques and performing repairs as necessary. Fills in for Custodian/Driver in his/her absence and on designated shifts. Reports to the Lead Mechanic. Scheduled hours of work will vary based on the needs of the facility. Weekend and evening hours are required. Proof of COVID-19 vaccinations required. DUTIES & RESPONSIBILITIES: • Escorts outside contractors, inspectors and other visitors and accepts deliveries as needed, • Responsible for all repairs in building and on grounds, • Troubleshoots and repairs includes light electrical and plumbing (outlets, switches, light fixtures, washers, seats and stems; drain lines; sinks; tubs; and toilets. Clears stoppages, • Performs HVAC troubleshooting and servicing including cleaning units/replacing filters, • Makes repairs to damaged sheetrock and plaster. Sands and paints as necessary, • Repairs/replaces windows, doors, locks and flooring; assembles/repairs/installs room furniture, • Repairs any client damage to rooms, furniture or room fixtures, • Responsible for all mechanical work on room turnovers and for work orders for occupied rooms, • Completes preventative maintenance checklists as directed by Supervisor, • May assist as needed with transfers or packing and storing of residents’ belongings, • In the absence of Custodian/Driver, performs all necessary custodial duties, • In the absence of Custodian/Driver, drives agency vehicles to transport clients and materials, • Performs other related duties as assigned EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: High School Diploma or GED with English and Math skills required. Trade/Technical School training a plus. Two (2) years mechanical experience and experience with floor care equipment and procedures necessary. Valid NYS Driver license & clean record required. AGENCY PROFILE & EMPLOYEE EXPECTATIONS Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR fV2pjqJr6Q

Job Description JOB DESCRIPTION JOB TITLE: MAINTENANCE MECHANIC FLSA: NON-EXEMPT DIVISION: SERVICES - FACILITIES REPORTS TO: FACILITY MANAGER LOCATION: BRIARWOOD, NY SALARY: $18 - $21 per hour SUMMARY: The Maintenance Mechanic performs all necessary interior and exterior facility repairs including plumbing, electrical, HVAC, carpentry, window, and lock work of a 200 bed men’s homeless shelter. Keeps facility in working order using troubleshooting techniques and performing repairs as necessary. Fills in for Custodian/Driver in his/her absence and on designated shifts. Reports to the Lead Mechanic. Scheduled hours of work will vary based on the needs of the facility. Weekend and evening hours are required. Proof of COVID-19 vaccinations required. DUTIES & RESPONSIBILITIES: • Escorts outside contractors, inspectors and other visitors and accepts deliveries as needed, • Responsible for all repairs in building and on grounds, • Troubleshoots and repairs includes light electrical and plumbing (outlets, switches, light fixtures, washers, seats and stems; drain lines; sinks; tubs; and toilets. Clears stoppages, • Performs HVAC troubleshooting and servicing including cleaning units/replacing filters, • Makes repairs to damaged sheetrock and plaster. Sands and paints as necessary, • Repairs/replaces windows, doors, locks and flooring; assembles/repairs/installs room furniture, • Repairs any client damage to rooms, furniture or room fixtures, • Responsible for all mechanical work on room turnovers and for work orders for occupied rooms, • Completes preventative maintenance checklists as directed by Supervisor, • May assist as needed with transfers or packing and storing of residents’ belongings, • In the absence of Custodian/Driver, performs all necessary custodial duties, • In the absence of Custodian/Driver, drives agency vehicles to transport clients and materials, • Performs other related duties as assigned EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: High School Diploma or GED with English and Math skills required. Trade/Technical School training a plus. Two (2) years mechanical experience and experience with floor care equipment and procedures necessary. Valid NYS Driver license & clean record required. AGENCY PROFILE & EMPLOYEE EXPECTATIONS Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR n9z3BbroDm

Job Description JOB TITLE: SHIFT SUPERVISOR FLSA: NON-EXEMPT DIVISION: OPERATIONS REPORTS TO: SECURITY MANAGER LOCATION: QUEENS, NY SALARY: $24.00 hourly SUMMARY: The Shift Supervisor is responsible for supervising, performing, and reporting work involving a variety of specialized assignments and security systems in our homeless shelter. Operations within our facility are 24 hours. This is a position that requires face-to-face relief with mandatory overtime. This position reports to the Security Manager. DUTIES & RESPONSIBILITIES: • Train new security officers /residential aide employees in all aspects of the facility., • Supervise security staff during your assigned shift, assigning breaks, post assignments, and duties, • Monitor access control and ensure effective use of the magnetometer and x-ray machine, • Respond to incidents and utilize crisis management to protect the safety of the staff and clients, • Make rounds throughout the facility and external premises to prevent, detect, deter, and report hazardous situations, trespassers, and illegal activities., • Respond to emergencies in person throughout the building, and provide guidance and support to line staff and subordinates., • Conduct daily security and fire safety system inspections, • Fulfill all job responsibilities of a Safety Security Officer in their absence. Maintain the safety and security of clients and staff. • Provide crisis intervention when needed., • Assist the Security Manager in preparing and executing fire drills., • Oversee AWOL family property pack up, • Monitor logging of client property to ensure accuracy, • Ensure that all managers are kept aware of critical incidents on assigned shifts, • Review log book entries, incident reports, and critical administrative responsibilities on assigned shift, checking for errors and ensuring accuracy, • Attend various meetings and trainings as needed., • Check inventory of all assigned equipment daily, and investigate any discrepancies., • Mandatory Overtime Required, • Perform all related duties as assigned. EXPERIENCE AND QUALIFICATIONS: Proof of education is required: High School Diploma/GED. 1-2 years of Supervisor experience required. A valid N.Y.S Security Guard License, Fire Guard License F80 Required, and certified in Nonviolent Crisis Intervention (CPI). Must possess a general knowledge of security systems. Ability to solve problems; ability to make decisions based on factual information is a must. Knowledge of video surveillance and fire detection/alarm notification systems a must. Must be flexible on days and hours of availability. Must have shelter knowledge and be familiar with CARES and DHS shelter protocols AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals who are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job Description JOB DESCRIPTION JOB TITLE: Safety Security Officer FLSA: Non-Exempt DIVISION: Operations REPORTS TO: Shift Supervisor LOCATION: Bob's Place - Queens, NY SALARY: $19.65 hourly SUMMARY: The Safety Security Officer is responsible for ensuring the safety and security of all clients, staff, and the property at a homeless shelter. Operations within our facility are 24 hours. This is a relief position that requires face-to-face relief with mandated overtime. This position reports to the Shift Supervisor and Security Manager. DUTIES & RESPONSIBILITIES: • Perform daily inspections of all clients’ rooms, • Escort clients to appointments as needed, • Interact with and monitor clients' behavior, maintaining a good rapport by providing excellent customer service. Encourage clients to comply with the facility's policies and procedures., • Control access at the main entrance by screening all clients and visitors with a magnetometer or x-ray machine to detect and prevent weapons from entering the site., • Perform Crisis Intervention to de-escalate potential crises and document all such situations and interventions., • Make hourly rounds throughout the entire facility, including all hallways, stairwells, floors, bathrooms, laundry rooms, kitchen, and office spaces., • Respond to incidents, • Assist with client intakes, • Perform daily pack-ups and logging of client property belonging to AWOL clients, • Store and remove client property once the mandated storage time has expired, • Maintain a clean and organized storage area, • Complete logs, incident reports, and all other required documentation., • Make calls to police, fire department, and other first responders as directed., • Perform administrative and receptionist duties at the operations desk; monitor video surveillance cameras, and the fire prevention/detection alarm notification system., • Provide duties related to fire incidents, evacuation of the building when necessary, and utilizing Fire procedures., • Ensure the safety and security of all assigned equipment., • Mandated overtime, • Perform other tasks as assigned. EXPERIENCE, EDUCATION, AND SPECIAL REQUIREMENTS: High school diploma or GED. Prior security experience required. Must have NYS Security Guard License and current 8-Hour Annual Certificate. Fire Guard License for Shelters preferred F02. Excellent written and verbal communication skills are necessary. Certified in Nonviolent Crisis Intervention (CPI) preferred. Must be able to work flexible shifts, weekends, and overtime if necessary. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals who are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions by setting and enforcing standards and providing training, outreach, education, and assistance. Westhab complies with all applicable OSHA standards, rules, and regulations and keeps our workplaces free of serious recognized hazards.

Job Description JOB DESCRIPTION JOB TITLE: Safety Security Officer FLSA: Non-Exempt DIVISION: Operations REPORTS TO: Shift Supervisor LOCATION: QUEENS, NYC SALARY: $19.65 hourly SUMMARY: The Safety Security Officer is responsible for ensuring the safety and security of all clients, staff, and the property at a homeless shelter. Operations within our facility are 24 hours. This is a relief position that requires face-to-face relief with mandated overtime. This position reports to the Shift Supervisor and Security Manager. DUTIES & RESPONSIBILITIES: • Perform daily inspections of all clients’ rooms, • Escort clients to appointments as needed, • Interact with and monitor clients' behavior, maintaining a good rapport by providing excellent customer service. Encourage clients to comply with the facility's policies and procedures., • Control access at the main entrance by screening all clients and visitors with a magnetometer or x-ray machine to detect and prevent weapons from entering the site., • Perform Crisis Intervention to de-escalate potential crises and document all such situations and interventions., • Make hourly rounds throughout the entire facility, including all hallways, stairwells, floors, bathrooms, laundry rooms, kitchen, and office spaces., • Respond to incidents, • Assist with client intakes, • Perform daily pack-ups and logging of client property belonging to AWOL clients, • Store and remove client property once the mandated storage time has expired, • Maintain a clean and organized storage area, • Complete logs, incident reports, and all other required documentation., • Make calls to police, fire department, and other first responders as directed., • Perform administrative and receptionist duties at the operations desk; monitor video surveillance cameras, and the fire prevention/detection alarm notification system., • Provide duties related to fire incidents, evacuation of the building when necessary, and utilizing Fire procedures., • Ensure the safety and security of all assigned equipment., • Mandated overtime, • Perform other tasks as assigned. EXPERIENCE, EDUCATION, AND SPECIAL REQUIREMENTS: High school diploma or GED. Prior security experience required. Must have NYS Security Guard License and current 8-Hour Annual Certificate. Fire Guard License for Shelters preferred F02. Excellent written and verbal communication skills are necessary. Certified in Nonviolent Crisis Intervention (CPI) preferred. Must be able to work flexible shifts, weekends, and overtime if necessary. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals who are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions by setting and enforcing standards and providing training, outreach, education, and assistance. Westhab complies with all applicable OSHA standards, rules, and regulations and keeps our workplaces free of serious recognized hazards.

Job Description JOB DESCRIPTION JOB TITLE: Safety Security Officer FLSA: Non-Exempt DIVISION: Operations REPORTS TO: Shift Supervisor LOCATION: Queens, NY SALARY: $19.65 hourly SUMMARY: The Safety Security Officer is responsible for ensuring the safety and security of all clients, staff, and the property at a homeless shelter. Operations within our facility are 24 hours. This is a relief position that requires face-to-face relief with mandated overtime. This position reports to the Shift Supervisor and Security Manager. DUTIES & RESPONSIBILITIES: • Perform daily inspections of all clients’ rooms, • Escort clients to appointments as needed, • Interact with and monitor clients' behavior, maintaining a good rapport by providing excellent customer service. Encourage clients to comply with the facility's policies and procedures., • Control access at the main entrance by screening all clients and visitors with a magnetometer or x-ray machine to detect and prevent weapons from entering the site., • Perform Crisis Intervention to de-escalate potential crises and document all such situations and interventions., • Make hourly rounds throughout the entire facility, including all hallways, stairwells, floors, bathrooms, laundry rooms, kitchen, and office spaces., • Respond to incidents, • Assist with client intakes, • Perform daily pack-ups and logging of client property belonging to AWOL clients, • Store and remove client property once the mandated storage time has expired, • Maintain a clean and organized storage area, • Complete logs, incident reports, and all other required documentation., • Make calls to police, fire department, and other first responders as directed., • Perform administrative and receptionist duties at the operations desk; monitor video surveillance cameras, and the fire prevention/detection alarm notification system., • Provide duties related to fire incidents, evacuation of the building when necessary, and utilizing Fire procedures., • Ensure the safety and security of all assigned equipment., • Mandated overtime, • Perform other tasks as assigned. EXPERIENCE, EDUCATION, AND SPECIAL REQUIREMENTS: High school diploma or GED. Prior security experience required. Must have NYS Security Guard License and current 8-Hour Annual Certificate. Fire Guard License for Shelters preferred F02. Excellent written and verbal communication skills are necessary. Certified in Nonviolent Crisis Intervention (CPI) preferred. Must be able to work flexible shifts, weekends, and overtime if necessary. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals who are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions by setting and enforcing standards and providing training, outreach, education, and assistance. Westhab complies with all applicable OSHA standards, rules, and regulations and keeps our workplaces free of serious recognized hazards.

Job DescriptionOverview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer Unarmed Transitional Shelter in Jamaica, NY, you will serve and safeguard clients in a range of industries such as Transitional Shelters. As an Unarmed Patrol Officer at a shelter location, you will monitor and patrol assigned areas, stay visible to help deter security-related incidents, and support residents, staff, and visitors with exceptional customer service and communication. This role offers the chance to make a meaningful impact while working with Allied Universal, where agile, reliable, and innovative teams put people first and act with integrity every day. Position Type: Full Time Pay Rate: $18.87 / Hour Job Schedule: DayTimeWed07:30 AM - 03:30 PMFri03:30 PM - 11:30 PMSat03:30 PM - 11:30 PMSun03:30 PM - 11:30 PM What You'll Do: • Provide customer service to residents, visitors, and/or staff by carrying out site-specific procedures, access-related policies, and when appropriate, emergency response activities within a shelter location., • Respond to incidents, disturbances, and/or critical situations in a calm, problem-solving manner, documenting relevant details and communicating with site contacts as needed., • Conduct regular and random patrols throughout the building, common areas, entry points, and perimeter to help identify unusual activity and/or conditions that may require attention., • Monitor entrances, exits, and resident or visitor movement in accordance with site policies, helping to support order and appropriate use of the location., • Complete routine reports, logs, and other assigned records related to patrol activity, incidents, and/or security-related concerns observed during the shift. Minimum Requirements: • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles., • Possess a high school diploma or equivalent., • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws., • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws., • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law., • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment., • A valid driver’s license will be required for driving positions only. Why Join Us: • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more., • Career Growth: Get paid training and access to career growth opportunities., • Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance., • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program. Licensed by the New York State Department of State Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. Requisition ID 2026-1639154

Job Description JOB DESCRIPTION JOB TITLE: ECURITY MANAGER FLSA: EXEMPT DIVISION: SERVICES - SECURITY REPORT TO: PROGRAM DIRECTOR LOCATIONS: QUEENS, NEW YORK SUMMARY: The Security Manager is responsible for maintaining the safety and security of clients and staff in a NYC homeless shelter. This position reports to the Program Director and is responsible for providing supervision to the Shift Supervisors and Safety Security Officers, and the day-to-day functions of the shelter. This position requires you to be on call 24/7. DUTIES AND RESPONSIBILITIES: • Provide oversight and supervision to the Shift Supervisors. Assure all Shift Supervisors are trained on appropriate DHS and Westhab policies., • Provide support to all aspects of building operations, • Work in conjunction with the Director of Social Services to ensure that clients are adhering to Westhab and DHS mandates, • Ensure that all client rooms are inspected by the Safety Security Officers daily, • Monitor the logging and storage of client property, • Ensure that the storage area is organized and follows the mandated storage rule as per DHS, • Work in conjunction with the Director of Social Services to ensure clients are complying with Westhab and DHS mandates., • Supervise random locker and room searches regularly, • Conduct random inspections throughout the facility (interior and exterior) to monitor hazardous situations, trespassers, illegal activities, staff performance, etc., • Participate in weekly Interdisciplinary Team meetings, • Monitor reception area and security staff at the front desk, and provide crisis intervention when needed to maintain a safe environment, • Complete and maintain assigned paperwork, i.e., entry logs, incident reports, CPS reports, and all other reports., • Keep critical binders up to date, including monitoring and alerting staff of credential expiration dates, responding to and filing client complaints, and ensuring building inspections are completed and filed., • Create weekly schedules and monitor attendance and timesheet submissions to ensure accuracy, • Approve and submit timecards for payroll Bi-weekly, • Monitor overtime hours per pay period, • Assist the Program Director by preparing/executing fire drills and other emergencies., • Participate in the interview and selection process of new staff and train new employees on the procedures of the center, • Work with the Program Director to ensure that the site is appropriately staffed, • Other job-related duties assigned by the Program Director EXPERIENCE, EDUCATION, AND SPECIAL REQUIREMENTS: Proof of education required. An Associate's Degree preferred, and at least three years of related security experience. NYS Security Guard license and F80 required. Supervisory experience is required. Must have demonstrated skills in conflict resolution, crisis management, and knowledge of video surveillance and fire alarm systems. Knowledge of CARES and DHS protocols preferred. Understanding of Collective Bargaining Agreements is a plus. Valid NYS driver’s license required. 24-hour on-call for emergencies. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals who are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions by setting and enforcing standards and providing training, outreach, education, and assistance. Westhab complies with all applicable OSHA standards, rules, and regulations and keeps our workplaces free of serious recognized hazards.

Job Description JOB DESCRIPTION JOB TITLE: Safety Security Officer FLSA: Non-Exempt DIVISION: Operations REPORTS TO: Shift Supervisor LOCATION: Queens Boulevard, NYC SALARY: $19.65 hourly SUMMARY: The Safety Security Officer is responsible for ensuring the safety and security of all clients, staff, and the property at a homeless shelter. Operations within our facility are 24 hours. This is a relief position that requires face-to-face relief with mandated overtime. This position reports to the Shift Supervisor and Security Manager. DUTIES & RESPONSIBILITIES: • Perform daily inspections of all clients’ rooms, • Escort clients to appointments as needed, • Interact with and monitor clients' behavior, maintaining a good rapport by providing excellent customer service. Encourage clients to comply with the facility's policies and procedures., • Control access at the main entrance by screening all clients and visitors with a magnetometer or x-ray machine to detect and prevent weapons from entering the site., • Perform Crisis Intervention to de-escalate potential crises and document all such situations and interventions., • Make hourly rounds throughout the entire facility, including all hallways, stairwells, floors, bathrooms, laundry rooms, kitchen, and office spaces., • Respond to incidents, • Assist with client intakes, • Perform daily pack-ups and logging of client property belonging to AWOL clients, • Store and remove client property once the mandated storage time has expired, • Maintain a clean and organized storage area, • Complete logs, incident reports, and all other required documentation., • Make calls to police, fire department, and other first responders as directed., • Perform administrative and receptionist duties at the operations desk; monitor video surveillance cameras, and the fire prevention/detection alarm notification system., • Provide duties related to fire incidents, evacuation of the building when necessary, and utilizing Fire procedures., • Ensure the safety and security of all assigned equipment., • Mandated overtime, • Perform other tasks as assigned. EXPERIENCE, EDUCATION, AND SPECIAL REQUIREMENTS: High school diploma or GED. Prior security experience required. Must have NYS Security Guard License and current 8-Hour Annual Certificate. Fire Guard License for Shelters preferred F02. Excellent written and verbal communication skills are necessary. Certified in Nonviolent Crisis Intervention (CPI) preferred. Must be able to work flexible shifts, weekends, and overtime if necessary. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals who are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions by setting and enforcing standards and providing training, outreach, education, and assistance. Westhab complies with all applicable OSHA standards, rules, and regulations and keeps our workplaces free of serious recognized hazards.

Job Description JOB DESCRIPTION JOB TITLE: Safety Security Officer FLSA: Non-Exempt DIVISION: Operations REPORTS TO: Shift Supervisor LOCATION: All boroughs, NYC SALARY: $19.65 hourly SUMMARY: The Safety Security Officer is responsible for ensuring the safety and security of all clients, staff, and the property at a homeless shelter. Operations within our facility are 24 hours. This is a relief position that requires face-to-face relief with mandated overtime. This position reports to the Shift Supervisor and Security Manager. DUTIES & RESPONSIBILITIES: • Perform daily inspections of all clients’ rooms, • Escort clients to appointments as needed, • Interact with and monitor clients' behavior, maintaining a good rapport by providing excellent customer service. Encourage clients to comply with the facility's policies and procedures., • Control access at the main entrance by screening all clients and visitors with a magnetometer or x-ray machine to detect and prevent weapons from entering the site., • Perform Crisis Intervention to de-escalate potential crises and document all such situations and interventions., • Make hourly rounds throughout the entire facility, including all hallways, stairwells, floors, bathrooms, laundry rooms, kitchen, and office spaces., • Respond to incidents, • Assist with client intakes, • Perform daily pack-ups and logging of client property belonging to AWOL clients, • Store and remove client property once the mandated storage time has expired, • Maintain a clean and organized storage area, • Complete logs, incident reports, and all other required documentation., • Make calls to police, fire department, and other first responders as directed., • Perform administrative and receptionist duties at the operations desk; monitor video surveillance cameras, and the fire prevention/detection alarm notification system., • Provide duties related to fire incidents, evacuation of the building when necessary, and utilizing Fire procedures., • Ensure the safety and security of all assigned equipment., • Mandated overtime, • Perform other tasks as assigned. EXPERIENCE, EDUCATION, AND SPECIAL REQUIREMENTS: High school diploma or GED. Prior security experience required. Must have NYS Security Guard License and current 8-Hour Annual Certificate. Fire Guard License for Shelters preferred F02. Excellent written and verbal communication skills are necessary. Certified in Nonviolent Crisis Intervention (CPI) preferred. Must be able to work flexible shifts, weekends, and overtime if necessary. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals who are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions by setting and enforcing standards and providing training, outreach, education, and assistance. Westhab complies with all applicable OSHA standards, rules, and regulations and keeps our workplaces free of serious recognized hazards.

Job DescriptionOverview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer Residential Shelter in Jamaica, NY, you will serve and safeguard clients in a range of industries such as Residential Shelters. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal as an Unarmed Security Officer at a shelter location, where you will monitor and patrol assigned areas, complete routine patrols, and remain visible to help discourage security-related incidents. You will support residents, staff, and visitors through strong customer service and communication while reflecting a caring culture, teamwork, reliability, innovation, and integrity in every interaction. Position Type: Part Time Pay Rate: $18.87 / Hour Job Schedule: DayTimeSat03:30 PM - 11:30 PMSun03:30 PM - 11:30 PM What You'll Do: • Provide customer service to residents, staff, and visitors by carrying out site-specific procedures, access control practices, and/or emergency response activities appropriate to the location., • Respond to incidents, disturbances, and critical situations in a calm, problem-solving manner, documenting observations and reporting security-related concerns according to site protocols., • Conduct regular and random patrols throughout the location and perimeter, observing for unusual activity, unsecured areas, and conditions that could impact daily operations., • Monitor entry and exit activity, verify authorized access when required, and help to deter unauthorized persons from entering restricted or staff-only areas., • Support a respectful environment within the shelter location by communicating clearly with residents and guests, assisting with directions, and escalating security-related issues to site leadership and/or emergency services when appropriate. Minimum Requirements: • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles., • Possess a high school diploma or equivalent., • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws., • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws., • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law., • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment., • A valid driver’s license will be required for driving positions only., • F02 Fire Guard beneficial Why Join Us: • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more., • Career Growth: Get paid training and access to career growth opportunities., • Financial Benefits: Participate in our retirement savings plan to invest in your future., • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program. Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. Requisition ID 2026-1637949

Job DescriptionSalary: $45,000 Summary: The successful candidate will be under the supervision of the Security Director and Site Director. The primary responsibility will be to oversee and instruct the security staff of their assigned facility. The shift supervisor will be required to provide direction and assistance to both Residence Workers and Security Guards ensuring a safe environment for both employees and clients. Responsibilities: The Shift Supervisor is responsible for, but not limited to: • Monitor the clients, units, and grounds at all times to ensure the security and safety of each resident, • Examine all items entering the facility to ensure client and staff safety, • Provide crisis prevention and intervention as needed, • Record incidents and residents grievances appropriate in logbook and on incident report, • Maintain ongoing communication with all department supervisors concerning social services issues, • Manage entry logs to ensure all persons entering the facility are recorded and accounted for, • Inspect all cleaning and service chores assigned to program aides to ensure completion, • Participate in the development of site goals and objectives by making recommendations that can aide in site efficiency, • Assist clients with questions and resolving any issue as they may arise, • Monitor video surveillance of all areas of the facility, • Adhere to safety, health, and fire hazard guidelines, policies and procedures, • Report any immediate safety hazards to appropriate supervisory personnel or maintenance personnel, • Work diplomatically to solve issues that may arise, • Provide coverage when necessary, • May be required to work evenings, weekends and holidays as needed, • Perform all other required duties to ensure the facility is running efficiently Professional & Personal Qualifications: • NYS Security License, F-80 Certificate of Fitness, CPR/Basic First Aid certification., • Minimum High School Diploma/GED, • Ability to establish and maintain professional boundaries in working with clients, • General knowledge of working in a residential facility preferred, • Knowledge of HIPPA guidelines and standards, • Bi-lingual Spanish/English is a plus, • Strong written and verbal communication skills, • Excellent problem-solving and analytical skills, • Commitment to excellence and high standards, • Good judgment with the ability to make timely and sound decisions, • Ability to assess emergency situations and respond effectively

Job Description JOB TITLE: SHIFT SUPERVISOR FLSA: NON-EXEMPT DIVISION: OPERATIONS REPORTS TO: SECURITY MANAGER LOCATION: NYC SALARY: $24.00 hourly SUMMARY: The Shift Supervisor is responsible for supervising, performing, and reporting work involving a variety of specialized assignments and security systems in our homeless shelter. Operations within our facility are 24 hours. This is a position that requires face-to-face relief with mandatory overtime. This position reports to the Security Manager. DUTIES & RESPONSIBILITIES: • Train new security officers /residential aide employees in all aspects of the facility., • Supervise security staff during your assigned shift, assigning breaks, post assignments, and duties, • Monitor access control and ensure effective use of the magnetometer and x-ray machine, • Respond to incidents and utilize crisis management to protect the safety of the staff and clients, • Make rounds throughout the facility and external premises to prevent, detect, deter, and report hazardous situations, trespassers, and illegal activities., • Respond to emergencies in person throughout the building, and provide guidance and support to line staff and subordinates., • Conduct daily security and fire safety system inspections, • Fulfill all job responsibilities of a Safety Security Officer in their absence. Maintain the safety and security of clients and staff. • Provide crisis intervention when needed., • Assist the Security Manager in preparing and executing fire drills., • Oversee AWOL family property pack up, • Monitor logging of client property to ensure accuracy, • Ensure that all managers are kept aware of critical incidents on assigned shifts, • Review log book entries, incident reports, and critical administrative responsibilities on assigned shift, checking for errors and ensuring accuracy, • Attend various meetings and trainings as needed., • Check inventory of all assigned equipment daily, and investigate any discrepancies., • Mandatory Overtime Required, • Perform all related duties as assigned. EXPERIENCE AND QUALIFICATIONS: Proof of education is required: High School Diploma/GED. 1-2 years of Supervisor experience required. A valid N.Y.S Security Guard License, Fire Guard License F80 Required, and certified in Nonviolent Crisis Intervention (CPI). Must possess a general knowledge of security systems. Ability to solve problems; ability to make decisions based on factual information is a must. Knowledge of video surveillance and fire detection/alarm notification systems a must. Must be flexible on days and hours of availability. Must have shelter knowledge and be familiar with CARES and DHS shelter protocols AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals who are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job Description JOB DESCRIPTION JOB TITLE: SAFETY SECURITY OFFICER FLSA: NON-EXEMPT DIVISON: SERVICES - SECURITY REPORTS TO: SHIFT SUPERVISOR LOCATION: BRIARWOOD (QUEENS) SALARY: $19.25 PER HOUR SUMMARY: The Safety Security Officer/Residential Aide is responsible for ensuring the safety and security of all client’s, staff, and the property around the facility in a 200+ homeless men’s shelter. This position reports to the Shift Supervisor and Security Manager of the Facility. Proof of COVID-19 vaccinations are required. DUTIES & RESPONSIBILITIES: • Perform daily inspections of all clients’ rooms, • Escort clients to appointments as needed, • Interact with and monitor client’s behavior and maintain good rapport by providing excellent customer service. Encourage clients to comply with facility policy and procedures., • Control access at the main entrance by screening all clients, and visitors, utilizing magnetometer / x-ray machine to detect and prevent weapons from entering the site., • Perform Crisis Intervene to de-escalate potential crisis situations and document all such situations and interventions., • Make hourly rounds throughout entire facility including all hallways, stairwells, floors, bathrooms, laundry rooms, kitchen, and office spaces., • Respond to incidents, • Assist with client intakes, • Perform daily pack ups and logging of client property belonging to AWOL clients, • Store and remove client property once the mandated storage time have expired, • Maintain a clean and organized storage area, • Complete logs, incident reports and all other required documentation., • Make calls to police, fire department and other first responders as directed., • Perform administrative and receptionist duties at the operations desk; monitor video surveillance cameras, and fire prevention / detection alarm notification system., • Provide duties related to fire incident, evacuation of the building when necessary, utilizing Fire procedure., • Ensure the safety and security of all assigned equipment., • Perform other tasks as assigned. EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: High school diploma or GED and prior security experience required. Must have NYS Security Guard License, and current 8 Hour Annual Certificate. Fire Guard License for Shelters preferred. Excellent written and verbal communication skills are necessary. Certified in Nonviolent Crisis Intervention (CPI) preferred. Must be able to work flexible shifts, weekends and overtime if necessary. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR 7GyzWoF8kR

Job Description JOB DESCRIPTION JOB TITLE: Safety Security Officer FLSA: Non-Exempt DIVISION: Operations REPORTS TO: Shift Supervisor LOCATION: QUEENS, NY SALARY: $19.65 hourly SUMMARY: The Safety Security Officer is responsible for ensuring the safety and security of all clients, staff, and the property at a homeless shelter. Operations within our facility are 24 hours. This is a relief position that requires face-to-face relief with mandated overtime. This position reports to the Shift Supervisor and Security Manager. DUTIES & RESPONSIBILITIES: • Perform daily inspections of all clients’ rooms, • Escort clients to appointments as needed, • Interact with and monitor clients' behavior, maintaining a good rapport by providing excellent customer service. Encourage clients to comply with the facility's policies and procedures., • Control access at the main entrance by screening all clients and visitors with a magnetometer or x-ray machine to detect and prevent weapons from entering the site., • Perform Crisis Intervention to de-escalate potential crises and document all such situations and interventions., • Make hourly rounds throughout the entire facility, including all hallways, stairwells, floors, bathrooms, laundry rooms, kitchen, and office spaces., • Respond to incidents, • Assist with client intakes, • Perform daily pack-ups and logging of client property belonging to AWOL clients, • Store and remove client property once the mandated storage time has expired, • Maintain a clean and organized storage area, • Complete logs, incident reports, and all other required documentation., • Make calls to police, fire department, and other first responders as directed., • Perform administrative and receptionist duties at the operations desk; monitor video surveillance cameras, and the fire prevention/detection alarm notification system., • Provide duties related to fire incidents, evacuation of the building when necessary, and utilizing Fire procedures., • Ensure the safety and security of all assigned equipment., • Mandated overtime, • Perform other tasks as assigned. EXPERIENCE, EDUCATION, AND SPECIAL REQUIREMENTS: High school diploma or GED. Prior security experience required. Must have NYS Security Guard License and current 8-Hour Annual Certificate. Fire Guard License for Shelters preferred F02. Excellent written and verbal communication skills are necessary. Certified in Nonviolent Crisis Intervention (CPI) preferred. Must be able to work flexible shifts, weekends, and overtime if necessary. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals who are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions by setting and enforcing standards and providing training, outreach, education, and assistance. Westhab complies with all applicable OSHA standards, rules, and regulations and keeps our workplaces free of serious recognized hazards.