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  • Driver
    Driver
    20 hours ago
    Full-time
    Humboldt Park, Chicago

    About the Company: Founded in 2008 by Ross Sapir, Roadway Moving is built on the core principles of accountability, kindness, generosity, and dedication. These values drive a culture of excellence, where our people—not just our trucks—set us apart in a crowded industry. We believe in investing in both our employees and our clients, fostering an environment rooted in respect, urgency, clear communication, and appreciation. At Roadway, we don't just move boxes, we move lives, and we do it with a commitment to making the experience remarkable for everyone involved. We are seeking a Foreman/Driver who is primarily responsible for both driving and acting as Foreman for jobs. Responsibilities: · Must provide excellent customer service and interact with clients professionally and courteously. · Ensures motor vehicle safety during driving, backing, parking, and all transport activities. · Completes pre- and post-trip vehicle inspections and maintains required job documentation. · Properly reports and documents accidents, incidents, violations, and safety matters per company policy. · Verifies loads, secures cargo, and ensures safe transport from point A to B. · Complies with all traffic laws and state/federal DOT regulations, including maintaining accurate work-hour logs. · Coordinates closely with dispatch, plans routes, and meets delivery schedules. · Performs daily truck maintenance and reports mechanical issues before driving. · Loads and unloads trucks using forklifts, pallet jacks, and other equipment as needed. · Leads and motivates moving teams, ensures safe work environments, follows procedures, maintains professionalism, and completes other assigned duties. Requirements: · At least 2 years of driving experience with a 26 ft truck. · Must have a clean driving record. · Must have recently passed a DOT physical fitness exam (required every 2 years). · Moving experience required. · Knowledge of federal and multi-state DOT laws, driver regulations, and moving requirements is required. · Strong customer service experience is required. · Ability to work effectively in a high-volume, fast-paced, time-critical environment is required. · Skilled in problem-solving, working safely, and adapting quickly to changing job demands. · Basic English verbal and written communication skills are required. · Must be a flexible, self-directed team player able to work 40+ hours with frequent overtime/weekends, with physical demands including driving, standing/walking, and occasional bending, climbing, and exposure to noise, dust, fumes, and temperature extremes. Note: The above description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. All personnel may be required to perform duties outside of their normal responsibilities due to the nature of work performed to accomplish Roadway Mover's mission. Roadway Movers, Inc. is proud to be an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Roadway Movers, Inc. makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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  • Quality Control Specialist
    Quality Control Specialist
    20 hours ago
    Full-time
    Humboldt Park, Chicago

    About the Company: Founded in 2008 by Ross Sapir, Roadway Moving is built on the core principles of accountability, kindness, generosity, and dedication. These values drive a culture of excellence, where our people—not just our trucks—set us apart in a crowded industry. We believe in investing in both our employees and our clients, fostering an environment rooted in respect, urgency, clear communication, and appreciation. At Roadway, we don't just move boxes, we move lives, and we do it with a commitment to making the experience remarkable for everyone involved. We are seeking a detail-oriented and customer-focused Field Quality Control Specialist and a Lead to ensure the highest standards are upheld on residential moves throughout the tri-state area. This role is responsible for visiting job sites, evaluating crew performance, and ensuring that all moving operations meet company expectations, safety standards, and client needs—particularly with high-profile clients. Key Responsibilities: • Conduct on-site inspections of packing, loading, unloading, and overall move execution, • Ensure all work meets company policies, customer expectations, and safety regulations, • Monitor crews in real time, offering support and resolving issues as they arise, • Deliver constructive feedback and on-the-spot coaching to moving crews, • Provide exceptional customer service and de-escalate issues professionally when needed, • Serve as a key point of contact for clients during move execution, especially high-profile individuals, • Maintain accurate records of job visits, client feedback, and quality metrics, • Collaborate with dispatch and operations to address issues and improve processes, • Identify recurring problems and recommend improvements to training or procedures, • Support new crew member training on quality standards, safety, and professionalism, • Generate reports if and when needed on the field performance Qualifications: • Prior experience in quality audit the moving industry, consumer service, or hospitality is needed, • Moving experience required, • Strong customer service skills; ability to remain calm, courteous, and solution-oriented, • Must be comfortable dealing with high-net-worth and VIP clientele, • Clean driving record and valid driver's license (company vehicle provided), • Excellent communication skills (verbal and written in English), • Proven ability to assess team performance and give effective feedback, • Physically able to be on-site, including walking, lifting, and evaluating loading processes, • Strong organizational and problem-solving skills, • Strong attention to detail, • Tech-savvy and comfortable with basic reporting tools and mobile communication Salary depends on the level of role and experience: $23/h - 35/h This role may be filled at the Specialist or Lead level depending on experience and demonstrated capability. Note: The above description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. All personnel may be required to perform duties outside of their normal responsibilities due to the nature of work performed to accomplish Roadway Mover's mission. Roadway Movers, Inc. is proud to be an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Roadway Movers, Inc. makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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