Website Merchandising Manager
hace 22 días
Henderson
Job Description POSITION SUMMARY The Website Merchandising Manager is responsible for the day-to-day merchandising, onsite search optimization, and operational execution of ProCaps Laboratories' DTC website. This role owns the onsite customer journey across homepage merchandising, collections, navigation, promotional execution, and product discovery. A key responsibility is managing and optimizing FastSimon, including search merchandising, filtering, personalization, recommendation logic, and onsite search conversion. This position works cross-functionally with Marketing, Creative, Product, Operations, and Customer Care to maintain a conversion-focused ecommerce experience that supports campaign and growth objectives. This is a highly execution-oriented role focused on operational excellence and onsite performance. Requirements WHAT YOU BRING (MINIMUM JOB QUALIFICATIONS AND REQUIREMENTS) • Bachelor's degree preferred in Marketing, Business, Ecommerce, Merchandising, or related field, • 4+ years of ecommerce merchandising or website operations experience, • Azure, Shopify, or similar ecommerce platform experience, • Hands-on FastSimon, Searchspring, Bloomreach, or similar search platform experience, • Strong understanding of ecommerce merchandising, onsite UX, and conversion optimization, • Experience executing website updates, promotional launches, and merchandising workflows, • Highly organized, detail-oriented, and execution-focused, • Comfortable operating in fast-paced, founder-led environments Preferred Qualifications • Experience in supplements, wellness, health products, or DTC ecommerce brands, • Familiarity with ecommerce analytics and reporting tools, • Understanding of mobile ecommerce and customer journey optimization Technical & Functional Skills • Azure, Shopify, or similar ecommerce platforms, • FastSimon or equivalent search and merchandising tools, • Google Analytics and ecommerce reporting tools, • Product catalog and taxonomy management, • Ecommerce merchandising and onsite optimization WHAT YOU’LL DO (ESSENTIAL JOB DUTIES & RESPONSIBILITIES) Website Merchandising & Customer Experience • Own day-to-day website merchandising across homepage, collections, category pages, navigation, product placements, and promotional modules, • Execute promotional updates, campaign launches, seasonal refreshes, and onsite content changes in coordination with Marketing, • Manage product categorization, collection organization, tagging, upsells/cross-sells, and merchandising logic, • Optimize the onsite customer journey to improve product discovery, conversion rate, and AOV, • Support founder-led campaigns through onsite merchandising and landing page execution FastSimon Search & Merchandising Ownership • Fully manage and optimize FastSimon functionality and merchandising, • Optimize onsite search, autocomplete, filtering, faceting, sorting, recommendation logic, and personalization, • Manage search rules, synonyms, redirects, and product boosting, • Monitor search performance and identify opportunities to improve search conversion and product discovery Site Operations & Onsite Testing • Manage product setup, collection maintenance, taxonomy, and catalog organization within web platform (Azure), • Coordinate promotional implementation, pricing updates, inventory visibility, and merchandising changes, • Partner with developers and technical teams on QA, bug resolution, and UX improvements, • Monitor key website KPIs including conversion rate, search conversion, bounce rate, and AOV, • Support A/B testing initiatives scoped to onsite merchandising, navigation, and product discovery Cross-Functional Collaboration Collaborate with: • Marketing on campaign execution and promotional coordination, • Creative on homepage updates, landing pages, and merchandising assets, • Product and Operations on product launches and inventory coordination, • Customer Care on customer feedback and site experience improvements WORKING CONDITIONS • Duties are performed primarily in a smoke-free manufacturing environment, • We pride ourselves on maintaining a clean and organized environment, fostering professionalism, growth, and teamwork PHYSICAL REQUIREMENTS • Frequent sitting, standing, walking, • Able to lift up to 25 lbs. Benefits ProCaps provide : • Salary Range: $90,000 - $110,000 annually, depending on experience and qualifications, • Eligible for a discretionary company-wide bonus, • Top-Tier Medical, Dental & Vision Coverage - $0 when you qualify for the Wellness Program!, • Paid Time Off, Eight (8) Company Holidays, • 401(k) with Company Match – up to 4.5%, • 100% Company Life Coverage, • 100% Short Term Disability Coverage, • Gym Membership Reimbursement, • Vitamin Allowance + Discounts, • Company-Funded Health Savings Account ($1,600/year), • Cash Reward Employee Referral Program, • Pet Insurance • Fantastic work environment that focuses on Safety, Quality, Community, and amazing people. We hire top talent and celebrate the ingenuity and tenacity of our team members and leaders! APPLICATION DEADLINE : This position will remain open until filled. Applications will be reviewed on a rolling basis. HOW TO APPLY : Click below to apply directly through our career portal.