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Job Description Night Audit How can there be a better job than helping the road weary traveler check into a fresh, clean room – especially when working the overnight shift? As the Night Auditor you may not be the first person most guests meet, but you often get to leave a lasting impression during their early morning check out. In this role you review the prior day’s books, looking for anything unusual, and ensuring that as the sun rises, all records are accurate. You are important! As Night Auditor, you will • Be Accountable – your job is to ensure all aspects of the hotel’s records of the prior days operations are processed timely and accurately recorded. This data then becomes a tool for management the next day so accuracy is key!, • Make a Great Last Impression – while checking the guest out, inquire about their stay and let them know you really care so if they had a problem or complaint, they share it with you. Be courteous at all times., • Make a Great First Impression – if someone is checking in on your shift, chances are they are pretty tired as most guests are already asleep. Help them get settled in quickly and efficiently., • Be Helpful – you are the person who guests will turn to for help or with questions during the overnight shift. Do your best to meet and exceed their expectations with your answers., • Be a Safety & Security Agent – follow your hotel’s established safety and security policies & procedures. Anticipate problems and call management as needed. It is possible that at your hotel you are the “manager on duty” during the overnight hours and if so, take this role very seriously. Job Requirements This role requires good verbal and written English communication skills, with experience in a hotel or related field preferred. An accounting background is also preferred but not required although a strong, accurate attention to detail is necessary. You must be able to handle cash or credit transactions and have front office software proficiency. This job requires light work – exerting up to 20 pounds of force occasionally and/or up to 10 pounds frequently with a regular need to lift, carry, push, pull or otherwise move objects. From time to time you may need to assist with luggage which may require you to exert force of up to 50 pounds of force. This role may be asked to assist with van service –if so a valid driver’s license will be required. Long hours, many of which may be spent standing, as well as the ability to work independently essential

Job Description Crane Service Technician Location: Lexington, KY | Full-Time | Reports to: Service Supervisor / Service Manager What You’ll Do As a Crane Service Technician at Mazzella, you’ll be on the front lines—helping customers by maintaining, repairing, and inspecting overhead cranes and hoists at their facilities. You'll troubleshoot electrical, mechanical, and structural issues, ensuring equipment is safe and working properly. This is a hands-on, customer-facing role that requires both technical expertise and strong people skills. Your day-to-day will include: • Performing on-site repairs and inspections on overhead crane and hoist systems, • Responding to emergency service calls, including after-hours and weekends (as needed), • Troubleshooting electrical and mechanical systems using testing tools and visual inspection, • Following all OSHA, ANSI, CMAA, and industry safety standards, • Communicating with customers, explaining your work, and getting sign-off, • Completing accurate service reports, time sheets, and inspection forms, • Keeping your tools, vehicle, and parts inventory in good order, • Supporting sales by identifying repair/replacement opportunitiesWhat You Bring We’re looking for someone who is experienced, self-motivated, and eager to grow with us. Preferred Qualifications: • High school diploma or technical/vocational training in electrical or mechanical fields, • 2+ years of hands-on experience in overhead crane or hoist repair, 4+ years preferred, • Strong skills in troubleshooting VFDs, brakes, motors, gearboxes, and control panels, • Familiarity with OSHA, CMAA, ANSI standards, • Valid driver’s license in good standing, • Comfortable with heights, lifting heavy parts (75+ lbs), and varied work hours, • Good computer skills (e.g., Microsoft Office) and ability to complete paperwork accurately, • Strong communication and customer service skillsBonus Points For:, • Overhead Crane Inspector certification (Level 3+), • Experience supporting sales or quoting repair work, • A passion for learning new technologies and toolsWhy Work at Mazzella? At Mazzella, we’re more than a company—we’re a family of 1,200+ people across 40 locations. We take care of our team because we believe that when you grow, we all grow. What We Offer: • Competitive pay + overtime opportunities, • Comprehensive benefits – health, dental, vision, life, disability, and 401(k) with company match, • Paid time off + paid holidays, • Free virtual doctor visits (Teledoc – $0 copay), • Tuition reimbursement – keep learning and we’ll support you, • Career growth – development programs and internal promotions, • A culture built on respect, teamwork, and integrityOur Core Values, • Be Safe – We prioritize everyone's well-being, • Be a Lifelong Learner – We never stop growing, • Be Humble – We win as a team, • Be Hungry – We go above and beyond, • Be Smart – We understand people and relationships Powered by JazzHR y9yXZRVDRg

At a glance: • A sales leadership role with 70% of time spent in the field and 30% spent in the office, leading and coaching a team of Outside Sales Representatives selling ADT's core residential product: Home Security and Home Automation, • Benefits include paid training, paid time off, W-2 status, comprehensive health/vision/dental insurance and 401k, • In this role, you will set the tone for your team's success by leading from the front, while overseeing and guiding a team. Additionally, you'll be responsible for interviewing, hiring, training and motivating the team on a daily basis. Safe Haven Security, ADT's largest authorized dealer is EXPANDING! We are looking to add a TALENTED, HARD-WORKING Sales Manager to our growing team! We're looking for a motivated, go-getter with some real HUSTLE! Previous management experience is preferred - but we'll develop a high-performing sales rep with the right ATTITUDE! This is a W-2 position with benefits - so you supply the DRIVE, we'll handle the rest! Job Summary: The Sales Manager will be responsible for managing the daily activity of a local Outside Sales team Responsibilities in the Office: • Interview and hire Outside Sales Representatives, • Assign and manage leads, • Track and audit sales, • Conduct training, 1:1 coaching/development, facilitate team huddles, • Support your team by controlling attrition, critical to your overall success, • Daily office hours: 10:00am - 2:00pm Responsibilities in the Field: • Maintain and/or exceed minimum personal sales requirements, • Motivate the team through phone and group chat communication, • Ride-alongs for new hires and struggling sales reps, • Perform other duties as requested by Regional Sales Management, • Daily field hours: 2:30pm - 8:30pm Qualifications: • 3+ years of Outside Sales experience, supervisory preferred, • Ability to work efficiently with technical devices including laptops, tablets, and other similar support tools, • Innate ability to lead and motivate others, • The ability to travel within assigned territories and company facilities using a reliable personal vehicle Working Conditions: • Office work required daily (30%), • Field work required daily in all weather and climate conditions (70%), • Occasional travel, as required Our Sales Managers Receive: • Uncapped commissions on personal sales, • Uncapped overrides on your sales staff, • Monthly performance bonuses, • Weekly base salary, • Paid training, • Paid vacations, • Health, dental, vision, & 401k benefits, • first year income hitting minimum requirements $127,600 Safe Haven Security is an Equal Opportunity Employer About Safe Haven At Safe Haven Security LLC, we are more than just a home security company. We are a team of dedicated professionals who are passionate about making a difference in the lives of our customers and our employees. Our mission is to provide peace of mind and protection to families across the country, and we achieve this by offering cutting-edge security solutions and exceptional customer service. When you join Safe Haven Security LLC, you become part of a dynamic and innovative organization that is committed to excellence. We believe in investing in our employees and providing them with the tools and resources they need to succeed. We offer comprehensive training programs, ongoing support, and opportunities for growth and advancement. At Safe Haven Security LLC, we foster a culture of teamwork, collaboration, and mutual respect. We believe that our employees are our greatest asset, and we strive to create a positive and inclusive work environment where everyone feels valued and appreciated. As a company, we are dedicated to staying at the forefront of the industry, constantly evolving and adapting to meet the changing needs of our customers. We embrace innovation and technology, and we are always looking for talented individuals who share our passion for excellence. If you are looking for a rewarding career in the home security industry, Safe Haven Security LLC is the place for you. Safe Haven has won several awards including being one of "America's Greatest Places to work" from Newsweek and is the 6-time winner of Inc. Magazine's America's Fastest-Growing Private companies. Join our team and be part of an organization that is committed to making a difference and creating a safe and secure environment for every home we serve. Safe Haven Security is an Equal Opportunity Employer / Veterans / Disabled. We celebrate diversity and are committed to creating an inclusive environment for all employees. Why Join Safe Haven • Weekly pay, fully commissioned role with uncapped earning potential, • Monthly bonuses, incentives, and paid vacations, • Paid Time Off (PTO) program and paid holidays, • Medical, Dental, Vision, 401k, and Life Insurance Coverage, • Employee Assistance Program (EAP), • Career Development, • Recognized by Newsweek's "America's Greatest Workplaces"!, • Safe Haven is the largest employee-based ADT Authorized Dealer

Club Operations Coordinator \n Idle Hour Country Club – Lexington, Kentucky \n Reports To: General Manager / COO \n Position Type: Full-Time | Hourly \n \n About Idle Hour Country Club \n Idle Hour Country Club is one of Kentucky's premier private clubs, offering exceptional golf, dining, wellness, racquet sports, and family experiences in a welcoming, member-focused environment. \n As we continue investing in our facilities, people, and operational systems, we are seeking a highly organized, detail-oriented Club Operations Coordinator to join our leadership team. \n This is an outstanding opportunity for someone who enjoys organization, hospitality, problem-solving, and supporting a high-performing team while gaining exposure to every aspect of private club operations. \n \n Position Summary \n The Club Operations Coordinator provides administrative and operational support to the General Manager/COO while assisting the leadership team with the daily execution of club operations. \n This position serves as the administrative backbone of the Club by maintaining operational systems, coordinating projects, supporting club events, preparing reports, and ensuring important details don't fall through the cracks. \n The successful candidate will work alongside the General Manager and every department, learning all aspects of private club management while helping deliver exceptional experiences for our members and guests. \n \n Strategic Responsibilities \n\n • Support the General Manager with strategic initiatives and special projects.\n, • Assist with annual business planning and departmental goal tracking.\n, • Maintain operational KPI reports and dashboards.\n, • Track project timelines and leadership action items.\n, • Assist with continuous improvement initiatives.\n, • Research and recommend operational best practices.\n, • Support long-range planning initiatives.\n\n \n Operational ResponsibilitiesOperational Systems \n Maintain and monitor: \n\n • Splash Bar Expo Log\n, • Clubhouse Bar Expo Log\n, • Daily Sales Log\n, • Server Member Experience Survey (MES) Log\n, • Member Experience Survey entries into Jonas\n, • Card Guest Fee Tracking\n, • Pool Guest Fee Tracking\n, • Beverage Order Requisition files\n, • Operational KPI reports\n, • Leadership accountability reports\n, • Standard Operating Procedure (SOP) manuals\n, • Department forms and operational documentation\n\n \n Club Operations \n\n • Assist with monthly operational audits.\n, • Assist with quarterly asset and equipment inventories.\n, • Support clubhouse readiness inspections.\n, • Coordinate follow-up items from leadership meetings.\n, • Support department managers with administrative projects.\n, • Assist with special club events.\n, • Maintain the Club Birthday Card program.\n\n \n Front Desk \n\n • Provide additional Front Desk coverage as needed.\n, • Welcome members and guests in a warm, professional manner.\n, • Answer incoming telephone calls.\n, • Assist members with reservations and club information.\n, • Coordinate member requests with appropriate departments.\n\n \n Administrative Responsibilities \n\n • Provide administrative support to the General Manager/COO.\n, • Prepare correspondence, reports, presentations, and meeting materials.\n, • Coordinate calendars, meetings, and schedules.\n, • Maintain confidential files and records.\n, • Record meeting minutes and distribute action items.\n, • Maintain organized digital and physical filing systems.\n, • Assist with Board and committee meeting preparation.\n, • Track deadlines and project completion.\n, • Support annual budgeting and planning processes.\n, • Assist with member communications and announcements.\n\n \n Qualifications Required \n\n • Minimum three (3) years of administrative, hospitality, operations, or project coordination experience.\n, • Exceptional organizational and time management skills.\n, • Strong written and verbal communication skills.\n, • Excellent attention to detail.\n, • Ability to manage multiple priorities simultaneously.\n, • Professional appearance and demeanor.\n, • High level of discretion and confidentiality.\n, • Positive attitude and strong work ethic.\n\n \n Preferred \n\n • Experience in private clubs, hospitality, hotels, resorts, restaurants, or customer service environments.\n, • Bachelor's Degree or equivalent professional experience.\n, • Project management experience.\n, • Experience supporting executive leadership.\n\n \n Software & Technology \n Candidates should possess working knowledge of, or the ability to quickly learn: \n Microsoft Office \n\n • Outlook\n, • Word\n, • Excel (Intermediate to Advanced)\n, • PowerPoint\n, • Teams\n, • OneDrive\n, • SharePoint\n\n Club & Hospitality Software \n\n • Jonas Actvity Management System\n, • Jonas Point of Sale (POS)\n, • JotForm\n, • Vivid-Club\n\n General Software \n\n • Adobe Acrobat\n, • Canva (preferred)\n, • MailChimp or Constant Contact (preferred)\n, • Cloud-based document management systems\n, • Calendar management software\n, • Digital filing systems\n, • Spreadsheet reporting\n\n \n The Ideal Candidate \n The successful candidate will be: \n\n • Highly organized.\n, • Detail-oriented.\n, • Self-motivated.\n, • Professional.\n, • Dependable.\n, • A strong communicator.\n, • A proactive problem solver.\n, • Comfortable working in a fast-paced hospitality environment.\n, • Passionate about providing exceptional service.\n, • Interested in building a long-term career in private club management.\n\n \n Why Join Idle Hour Country Club? \n This is more than an administrative position—it's an opportunity to become part of a leadership team committed to operational excellence, continuous improvement, and exceptional member experiences. \n You'll work directly with the General Manager/COO and gain hands-on exposure to every aspect of club operations while helping one of Kentucky's premier private clubs continue to grow and evolve. \n If you're someone who enjoys organization, thrives on creating efficient systems, and is looking for a long-term opportunity to grow professionally, we'd love to hear from you. \n \n Compensation & Benefits \n Idle Hour Country Club offers a competitive hourly wage based on qualifications and experience, along with a comprehensive benefits package and opportunities for professional growth and development. \n \n To Apply \n Interested candidates should submit the following: \n\n • Cover Letter\n, • Resume\n, • Three Professional References\n\n \n Please email your application materials to: \n \n Chris Kennedy, CCM \n General Manager / COO \n ckennedy@idlehour.cc \n \n Applications will be reviewed as they are received. Position will remain open until filled. \n \n Idle Hour Country Club is an Equal Opportunity Employer.

Job Description Restaurant Manager Casual Dining – Legendary Mexican Food Our Company is searching for a Restaurant Manager with a passion for authentic cuisine and hospitality! If you are a Professional Restaurant Manager searching for a growing company with a festive, fun and lively environment this may be the opportunity you’ve been awaiting, Apply Today in Lexington, KY. It was in the mid 1950's when we first introduced our casual dining concept to California. Half a century later, Mexican fare has become an important part of the American dining experience leading to our success and expansion. With just over 50 restaurants under our belt we are seeking a Professional Restaurant Assistant Manager to help us to continue growing. Our Company continues to honor the flavorful heritage of Mexican cuisine, leading the way through culinary innovation, exceptional hospitality, and rich infused flavors. Don’t pass up this opportunity as a Restaurant Manager in Lexington, Kentucky! Title of Position – Restaurant Manager Job Description: The Restaurant Manager oversees the overall operations of the restaurant taking responsibility for P&L, staffing, product quality, and customer service. The Restaurant Manager sets and achieves the highest standard in all areas of the operations including the employee experience, customer experience and the financial results. The Restaurant Manager oversees training and development of team members and effectively addresses the needs of the customers and staff. The Restaurant Manager in this position is responsible for building sales and managing the restaurant’s budget which includes compiling, preparing and maintaining Profit and Loss statements, budgets, and cost controls with regard to food, beverage, and labor goals. Ambition gets you everywhere in our company, we offer on-going Management training and support and have plenty of room to grow. For our Restaurant Manager there is certainly room to grow into the corporate office, General Manager and as a District Manager, or even open your own restaurant. The progression and rate growth for your career is based solely on your restaurant’s performance along with your own ambition. Benefits: · 401K plan · Paid Vacation · Broad choice of health care options for Medical, Dental and Vision, with a variety of coverage and premiums to meet the needs of a diverse workforce · Meal discounts and quarterly allowance to entertain friends and family · Company paid life insurance; also take advantage of our low group rates to purchase additional life insurance for you or your spouse · Short Term and Long Term Disability insurance · Performance Based Bonuses reward your ability to build sales and deliver profits. Managers have an opportunity to earn bonus monthly. · Advancement Opportunities, Managers who consistently deliver results will have the opportunity to fast track into Restaurant General Manager and Regional Director Positions. Qualifications: · The Restaurant Manager should act as a “brand ambassador” for our company at all times · A solid track record in achieving financial results is a must for the Restaurant Assistant Manager · The Restaurant Assistant Manager must live by a guest-oriented philosophy and show honesty and integrity in all things · A passion for mentoring and developing others is a must for the Restaurant Manager · The Restaurant Manager must have high-volume restaurant management experience of at least 3 years Ready to take the helm as a Restaurant Manager in Lexington, Kentucky? Send us your resume right away for prompt, private consideration and let's kick-start your journey to an exciting career! Company Description Gecko Hospitality, named to Forbes list of America’s Best Recruiting Firms since 2018, offers the largest selection of hospitality, restaurant, hotel, resort, and club management positions. Our hospitality-exclusive team covers all 50 states and Canada and offers professional placement services with over 120 dedicated hospitality experts. With Gecko's extensive list of hospitality recruiter services, we get you and your resume in front of the hospitality industry's leading decision-makers! Better yet, Gecko has exceptional national, regional, and local relationships and is well respected in the hospitality industry for enhancing hospitality careers. Our national network consists of 80 regional offices driven to meet the needs of the hospitality industry. From Las Vegas casinos to the finest New York hotels, Gecko recruits management positions for all facets of the hospitality industry. Gecko boasts generations of hospitality recruiting experience, consisting of over 1,900 collective years, that furthers the careers of those seeking professional management positions. Contact us today and we will get you in touch with one of our experts to discuss your opportunities. As part of our recruiting process, we may contact you regarding positions we feel are a good fit or engage with you via SMS text message. By clicking to submit your application, Gecko Hospitality, has your consent to communicate via SMS text message moving forward. Terms of Service are available at https://www.geckohospitality.com/terms Privacy Policy can be found at https://www.geckohospitality.com/privacy Message and data rates may apply, depending on your mobile phone service plan. For more help reply “HELP” to your texts or you can opt-out by replying STOP

Job DescriptionFront Office Manager As the Front Office Manager, you will oversee all front desk operations, ensuring a smooth and welcoming experience for every guest. You’ll lead, train, and support the front desk team while managing scheduling, guest relations, and daily reports. Your leadership will drive service excellence and operational efficiency in the front office. Key Responsibilities • You will be the leader of our hotel's front office team, ensuring exceptional guest experiences through efficient and seamless operations., • Your daily tasks will include managing front desk staff, overseeing guest check-in and check-out processes, and resolving guest issues., • You will report to the Director of Rooms or General Manager., • A career as a front office manager can lead to opportunities in various management roles within the hospitality industry, such as director of rooms, hotel operations manager, or even a general management position.Education & Experience Hotel experience is always a plus! Applicants should have: • A high school diploma, a GED, or one year of hotel experience, • Previous experience in a similar or related position, • A combination of education and experienceWhat You’ll Need to Succeed, • Eligible to work in the United States, • Ability to read, write, and communicate effectively in English, • Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations, • Availability to work a flexible schedule, including evenings, weekends, and holidays if needed, • A warm, professional demeanor that reflects HVMG’s Culture of Excellence Why Our Associates Love HVMG • Career growth opportunities across our nationwide portfolio, • Flexible scheduling, • Access up to 40% of your earned wages before payday with PayActive, • Paid Time Off (PTO) and Paid Holidays, • Full healthcare benefits: medical, dental, and vision, • 401(k) with guaranteed 4% match and no vesting period, • Exclusive hotel and food & beverage discountsAbout HVMG Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

Job Description Here’s a polished, professional job description you can use: Job Title: Office Manager (Medical Spa Experience Preferred) Location: Tranquility Aesthetics Job Type: Full-Time About Us: Tranquility Aesthetics is a growing medical spa dedicated to providing high-quality aesthetic treatments in a welcoming and professional environment. We are looking to welcome a talented and motivated Office Manager who is passionate about the beauty and wellness industry. Position Overview: The Office Manager will oversee daily operations of the med spa while ensuring an exceptional client experience. The ideal candidate has prior experience as an esthetician and a strong background in customer service, skincare products, and medical spa operations. Key Responsibilities: Manage daily front office operations and staff scheduling Provide outstanding customer service and ensure a positive client experience Assist with client consultations and recommend skincare products and treatments Support the clinical team and ensure smooth workflow throughout the spa Handle appointment booking, confirmations, and follow-ups Maintain inventory of skincare products and supplies Drive retail sales through product knowledge and client education Ensure compliance with spa policies, procedures, and cleanliness standards Resolve client concerns professionally and efficiently Qualifications: Previous experience working in a medical spa required Licensed esthetician preferred Strong knowledge of skincare products and treatments Excellent customer service and communication skills Experience with scheduling software and office management Sales experience, especially with skincare products, is a plus Ability to multitask and work in a fast-paced environment What We Offer: Competitive pay Bonus and commission opportunities Friendly and supportive work environment Growth opportunities within the company Employee discounts on treatments and products How to Apply: If you are passionate about aesthetics, skincare, and delivering exceptional service, we would love to hear from you. Apply today and become part of the Tranquility Aesthetics team! Company DescriptionAt Tranquility Aesthetics, we are a proud family-owned medical spa rooted in the heart of Lexington. Our foundation is built on humility, integrity, and genuine care for both our clients and our team. We are not a corporate chain; we are a close-knit team that believes people come first. What truly sets us apart is our commitment to growing local talent. We don’t just hire employees—we mentor, support, and invest in individuals who want to build a long-term career in the aesthetics industry. Whether you’re expanding your skills in skincare, customer service, or leadership, we provide the guidance and opportunities to help you succeed. Our environment is warm, welcoming, and team-oriented. From the moment you walk through our doors, you can feel the difference. We treat our clients like family, and we value, respect, and appreciate our staff every day. We celebrate each other’s wins, support each other through challenges, and work together to create a positive, uplifting atmosphere. At Tranquility Aesthetics, you’ll enjoy: A supportive, family-like culture where your voice matters Opportunities for professional growth and skill development Hands-on experience with advanced treatments and skincare products A leadership team that truly cares about your success A workplace where positivity, respect, and teamwork come first If you’re looking for more than just a job if you want to be part of a team that feels like home Tranquility Aesthetics is the place for you.At Tranquility Aesthetics, we are a proud family-owned medical spa rooted in the heart of Lexington. Our foundation is built on humility, integrity, and genuine care for both our clients and our team. We are not a corporate chain; we are a close-knit team that believes people come first.\r\n\r\nWhat truly sets us apart is our commitment to growing local talent. We don’t just hire employees—we mentor, support, and invest in individuals who want to build a long-term career in the aesthetics industry. Whether you’re expanding your skills in skincare, customer service, or leadership, we provide the guidance and opportunities to help you succeed.\r\n\r\nOur environment is warm, welcoming, and team-oriented. From the moment you walk through our doors, you can feel the difference. We treat our clients like family, and we value, respect, and appreciate our staff every day. We celebrate each other’s wins, support each other through challenges, and work together to create a positive, uplifting atmosphere.\r\n\r\nAt Tranquility Aesthetics, you’ll enjoy:\r\n\r\nA supportive, family-like culture where your voice matters\r\nOpportunities for professional growth and skill development\r\nHands-on experience with advanced treatments and skincare products\r\nA leadership team that truly cares about your success\r\nA workplace where positivity, respect, and teamwork come first\r\n\r\nIf you’re looking for more than just a job if you want to be part of a team that feels like home Tranquility Aesthetics is the place for you.

Job DescriptionFront Office Manager As the Front Office Manager, you will oversee all front desk operations, ensuring a smooth and welcoming experience for every guest. You’ll lead, train, and support the front desk team while managing scheduling, guest relations, and daily reports. Your leadership will drive service excellence and operational efficiency in the front office. Key Responsibilities • You will be the leader of our hotel's front office team, ensuring exceptional guest experiences through efficient and seamless operations., • Your daily tasks will include managing front desk staff, overseeing guest check-in and check-out processes, and resolving guest issues., • You will report to the Director of Rooms or General Manager., • A career as a front office manager can lead to opportunities in various management roles within the hospitality industry, such as director of rooms, hotel operations manager, or even a general management position.Education & Experience Hotel experience is always a plus! Applicants should have: • A high school diploma, a GED, or one year of hotel experience, • Previous experience in a similar or related position, • A combination of education and experienceWhat You’ll Need to Succeed, • Eligible to work in the United States, • Ability to read, write, and communicate effectively in English, • Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations, • Availability to work a flexible schedule, including evenings, weekends, and holidays if needed, • A warm, professional demeanor that reflects HVMG’s Culture of Excellence Why Our Associates Love HVMG • Career growth opportunities across our nationwide portfolio, • Flexible scheduling, • Access up to 40% of your earned wages before payday with PayActive, • Paid Time Off (PTO) and Paid Holidays, • Full healthcare benefits: medical, dental, and vision, • 401(k) with guaranteed 4% match and no vesting period, • Exclusive hotel and food & beverage discountsAbout HVMG Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

Job DescriptionDescription: Job Summary The Front Desk Manager is responsible for ensuring the operation of the Front Office in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. This position reports to the Front Office Director. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities. Exempt managers must customarily and regular direct the work of at least 3 full-time associates or their equivalents. Primary duties must consist of administrative, executive, or professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgment more than 50 percent of the time. Education & Experience • At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience., • Supervisory experience required., • Proficiency in Marriott FSPMS POS systems preferred., • Must be proficient in Windows operating systems, Company approved spreadsheets and word processing., • Must have a valid driver’s license from the applicable state., • Must be able to convey information and ideas clearly., • Must be able to evaluate and select among alternative courses of action quickly and accurately., • Must work well in stressful, high-pressure situations., • Must maintain composure and objectivity under pressure., • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary., • Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need., • Must be effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and guests., • Must be able to work with and understand financial information and data, and basic arithmetic functions.Requirements: Job Duties & Functions • Respond to all guest requests, problems, complaints and/or accidents presented at the Front Desk or through Reservations, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction., • Motivate, coach, counsel and discipline all Front Desk personnel according to Avion Hospitality S.O.P.'s., • Ensure compliance to brand and company training, using the steps to effective training according to Avion Hospitality standards., • Prepare and conduct all Front Desk interviews and follow hiring procedures according to Avion Hospitality S.O.P.'s., • Conduct all 90 day and annual Front Desk employee performance appraisals according to S.O.P.'s., • Develop employee morale and ensure training of Front Desk personnel., • Maximize room revenue and occupancy by reviewing status daily. Analyze rate efficiency, monitor credit report and maintain close observation of daily house count., • Attend all required Rooms Merchandizing meetings with all appropriate reports and documentation necessary to establish select sell guidelines and implement appropriate restrictions., • Supervise the Night Audit function and monitor the House Charge Worksheet and Flash Report for accuracy., • Participate in required M.O.D. program as scheduled., • Be responsible for developing a manager as assigned by the Corporate Office, including sign-off on all competencies and assist in his/her placement., • Ensure all end-of-the-month report dates are met, i.e., Central Reservations, Market Segment, AAdvantage, Travel Agent check registers, etc., • Review Front Desk staff's worked hours for payroll compilation and submit to Accounting on a timely basis., • Prepare employee Schedule according to business forecast, payroll budget guidelines and productivity requirements. Present with Wage Progress Report to General Manager weekly., • Ensure that no-show revenue is maximized through consistent and accurate billing., • Maintain Avion Hospitality S.O.P.'s regarding Purchase Orders, vouchering of invoices and checkbook accounting., • Ensure that Wage Progress, Productivity and the Ten Day Forecast are completed on a timely basis according to Avion Hospitality S.O.P.'s., • Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments., • Work closely with Accounting on follow-up items, i.e., returned checks, rejected credit cards, employee discrepancies, etc., • Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple programming., • Monitor proper operation of the P.B.X. console and ensure that employees maintain Avion Hospitality S.O.P.'s in its use., • Monitor the process of taking reservations ensuring that Avion Hospitality courtesy and up selling techniques are maintained., • Greet and welcome all guests approaching the Front Desk in accordance with Avion Hospitality S.O.P.'s., • Ensure implementation of all Avion Hospitality policies and house rules., • Understand hospitality terms., • Operate radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department., • Coordinate all aspects of the ongoing implementation of the Avion Hospitality philosophy of service., • Ensure correct and accurate cash handling at the Front Desk., • Attend monthly all-employee team meetings and any other functions required by management., • Attend weekly staff meeting and provide training on a rotational basis using steps to effective training according to Avion Hospitality standards., • Obtain all necessary information when taking room reservations., • Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner., • Be aware of all rates, packages and promotions currently underway., • Follow and enforce all Avion Hospitality hotel credit policies., • Process and handle guest laundry (property specific)., • Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees., • Maintain and monitor "Lost and Found" procedures and policies according to Avion Hospitality standards., • Establish and maintain key control system., • Ensure participation within department for monthly Avion team meeting., • Focus the Front Desk Department on their role in contributing to the guest service scores., • Monitor all V.I.P.'s, special guests and requests., • Maintain required pars of all front office and stationary supplies., • Review daily Front Office work and activity reports generated by Night Audit., • Review Front Office log book and Guest Request log on a daily basis., • Assist the General Manager and Engineering Department in implementing and maintaining emergency procedures., • Be familiar with all corporate sponsored programs such as airline mileage, Triple Upgrade, or V.I.P. programs, and the standards and procedures for each., • Maintain an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs., • Conduct meetings according to Avion Hospitality standards as required by management., • Other duties as required. Working Conditions/Environment The following outlines the work environment employees will encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Frequency Grid 112019 N = Not Anticipated 0% O = Occasionally 1-33% (per shift) F = Frequently 34-66% (per shift) C = Constantly 67-100% (per shift) Work Environment Associate is subject to inside environmental conditions: Protection from weather conditions but not necessarily from temperature changes.- N Associate is subject to outside environmental conditions: No effective protection from weather.-N Associate is subject to extreme heat or cold (temperatures below 32 degrees or above 100 degrees) for periods of more than one hour.- N Associate is subject to noise: There is sufficient noise to cause the employee to shout in order to be heard above ambient noise level.- C Associate is subject to vibration: Exposure to oscillating movements of the extremities or whole body.- N Associate is subject to hazards: Includes a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals.- N Associate is subject to atmospheric conditions: One or more of the following conditions that affect the respiratory system or the skin: Fumes, odors, dusts, mists, gasses, or poor ventilation.- N Associate is subject to oils: There is air and/or skin exposure to oils and other cutting fluids.- N Associate is required to function in narrow aisles or passageways.- N Associate is exposed to infectious diseases.-N None: Associate is not substantially exposed to adverse environmental conditions (as typical office or administrative work).- C Physical Requirements Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like, using feet and legs and/or hands and arms.-N Balancing: Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow, slippery or erratically moving surfaces.- N Stooping: Bending body downward and forward by bending spine at waist. Requires full use of the lower extremities and back muscles.-N Kneeling: Bending legs at knee to come to rest on one or both knees.- N Crouching: Bending the body downward and forward by bending leg(s) and spine.- N Crawling: Moving about on hands and knees or hands and feet.- N Reaching: Extending hand(s) and arm(s) in any direction, particularly for sustained periods of time (typing/using a mouse).- F Standing: Remaining upright on the feet, particularly for sustained periods of time.- F Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.- F Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.-O Pulling: Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion.- O Finger Dexterity/Grasping: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Applying pressure to an object with the fingers and palm.- F Feeling: Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.- F Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers or guests accurately, loudly, or quickly.- C Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive information through oral communication.- C Repetitive Motions: Making substantial movements (motions) of the wrists, hands, and/or fingers.- C Vision: Employee is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; determine accuracy, neatness, and thoroughness of the work assigned; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurements devices; and/or assembly or fabrication of parts at distances close to the eyes.- C Lifting Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position to positions.- O- 10-20 lbs. Background Check This job requires a valid drivers' license and motor vehicle background check.- Yes This job requires a criminal background check. Yes This job requires a drug screen to be completed. No General This job description is not intended to be all-inclusive, additional details will be specified by the supervisor. The associate will also perform other reasonable business duties as signed by the supervisor. Management reserves the right to change this job description, job responsibilities, duties, and working hours as needs prevail. If requested in accordance with applicable law, the Company provides reasonable accommodation to known physical or mental limitations of an otherwise qualified associate with a disability to allow him/her to perform essential functions of the job unless the accommodation would impose an undue hardship on the Company. Avion is an at-will employer. This job description is a guideline and does not constitute a written or implied employment contract. Avion Hospitality Employee Services LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description Front Desk Supervisor The Front Desk Supervisor handles internal and external guest issues, in the absence of the manager. Operating primarily from the front desk, this position ensures all front desk functions are completed accurately and efficiently and sees that any major guest complaints or employee complaints are properly communicated and documented to the management staff. The Front Desk Supervisor also acts as a liaison between Front Desk, Housekeeping, and Engineering, and ensures that all requests to these departments are fulfilled within a timely manner. Responsibilities: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Manages front office staff during appropriate shifts. Oversees all day-to-day operations of Front Desk staff, ensuring that all established front office and hotel policies are followed. Greets and completes established check-in procedures for arriving guests daily, using both manual and computerized methods, to ensure guests are satisfied and in rooms as requested. Facilitates guest departure (check-out) daily by following established manual and computer procedures to close guest accounts and open the suite for the next sell. Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue. Maintains good customer relations by keeping abreast of all in-house and area functions to answer questions and concerns with timely and knowledgeable responses in person and on the telephone. Maximizing revenue in each phone/desk transaction. Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. Maintains a friendly, cheerful and courteous demeanor always. Performs other duties as assigned, requested or deemed necessary by management. Processes all guest mail, messages and faxes by receiving, sorting, notifying and distributing to mailboxes and to guests to ensure the information is received by the guests in the most timely and accurate method possible. Reviews all guest issues, contacts appropriate department for resolution, determines recovery, follows up with guest, and maintains log of the incident. Reports issues to manager, escalating immediately when appropriate. Contributes and maintains established information and communication sources such as department and front desk logbooks to enhance department communications and operations. Ensures that the AM shift, and PM shift sheet are completed each day. Qualifications: Know standard cash handling procedures and knowledge of computerized cash register systems. Must have experience in dealing directly with the public and acquired general knowledge of basic customer service skills. Must be fluent in English. Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks. The Manchester Hotel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm

Job Description Front Desk Agent "Join the Atira Hotels Family and Build a Legacy of Hospitality!" Job Details • Work Location: Residence Inn Lexington. 1080 Newtown Pike, Lexington 40511, • Job Type: Part-time, • Pay: $16 per hour, • Schedule: 8-hour shifts, Monday to Friday, Night shifts, Holidays, and Weekends Job Overview The Front Desk Agent is responsible for providing excellent customer service, managing reservations, and maintaining professional relationships with guests. This role involves various clerical duties and requires prompt and courteous resolution of customer inquiries and issues. Key Responsibilities • Reservation Management:, • Receive and process reservations via phone, fax, and mail., • Enter reservations into the computer system and provide additional information., • Verify pricing, discounts, and billing information, and notify customers of room features and availability., • Maintain reservation files and resolve related problems., • Understanding of basic hotel operations, including reservations, guest check-ins and check-outs, and customer service protocols., • Customer Service:, • Check in and out guests efficiently., • Process customer payments and post applicable charges., • Inform customers of credit holds and conduct customer surveys., • Interact with guests regarding their stay, resolving questions, requests, and problems promptly and courteously., • Keep customers informed of company policies, procedures, and account statuses., • Professional Relations:, • Maintain the company’s professional reputation by providing superior customer service., • Assist and support area personnel as needed., • Coordinate with the Accounting Department regarding customer credit status., • Keep management informed of area activities and significant problems., • Effective working relations with company personnel., • Safeguard guest information, including but not limited to: Personal information, address, room numbers, credit card numbers, etc., • Perform any other tasks/duties as assigned by the manager/ supervisor. Qualifications • Education/Certification: High school graduate or equivalent., • Experience: Customer service and data entry experience preferred., • Skills/Abilities:, • Excellent communication and public relations skills., • Well organized and attentive to detail., • Willingness to assist others., • Strong typing abilities and proficiency with PC, calculator, and office equipment. Benefits • Employee hotel room discount, • Holiday pay, • Paid training, • Professional development assistance WHY YOU’LL LOVE WORKING WITH US: • Unleash Your Creativity: We’re all about innovation and fresh ideas. Let your imagination run wild!, • Be Authentically You: Join a team that values diversity and lets you bring your whole self to work every day., • Level Up Your Career: Our fast-paced environment is perfect for those who want to advance quickly and seize new opportunities., • Feed Your Curiosity: With endless learning and development options, you can always stay one step ahead., • Prioritize Your Well-being: Start day one with fantastic benefits because your health and happiness matter to us. If you’re still with us, there’s only one thing left to do: Apply now and become part of something amazing! Diversity, Equity, Inclusion & Equal Employment Opportunity at Residence Inn Lexington: Residence Inn Lexington is dedicated to creating a workplace that is inclusive, diverse, and fair for everyone. We provide equal employment opportunities to all, regardless of characteristics such as race, color, genetic information, creed, national origin, religion, sex, sexual orientation, gender identity, immigration status, ancestry, age, marital status, veteran status, or disability. Our hiring decisions are based on the needs of the business and the merits of each applicant, including their qualifications, experience, skills, availability, cooperation, and job performance.

Job DescriptionDescription: Job Summary The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or Front Office Director while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy Education & Experience • At least 2 to 3 years of progressive experience in a hotel or a related field is required. High School diploma or equivalent required., • College course work in related field helpful., • Previous supervisory responsibility preferred., • Must have a valid driver's license for the applicable state., • Must be able to convey information and ideas clearly., • Must be able to evaluate and select among alternative courses of action quickly and accurately., • Must be able to work well in stressful, high-pressure situations, including ability to handle guest objections and disputes to satisfactory results., • Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity., • Must maintain composure and objectivity under pressure., • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary., • Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need., • Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co- workers and guests., • Must be able to work with and understand financial information and data, and basic arithmetic functions. Requirements: Job Duties & Functions • Approach all encounters with guests and associates in a friendly, service oriented manner., • Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working., • Comply at all times with Avion Hospitality standards and regulations to encourage safe and efficient hotel operations., • Maintain a friendly and warm demeanor at all times., • Set the standard for guest relations at the Front Desk., • Obtain all necessary information when taking room reservations., • Monitor all V.I.P. and special guest requests., • Review Front Office log and Trace File daily., • Fully comprehend and execute all relevant phases of the front desk computer system., • Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner., • Be aware of all rates, packages, and promotions currently underway., • Be familiar with all in-house groups., • Be aware of all closed out and restricted dates., • Follow and enforce all Avion Hospitality hotel credit policies., • Be able to perform all duties of Front Desk Agent., • Be able to complete and ensure that a proper bucket check, room rate verification report, and housekeeping report have been accurately done and filed., • Maintain proper operation of the P.B.X. console and ensure that all Avion Hospitality standards are met., • Establish and maintain good communications and teamwork with fellow associates and other departments within the hotel (set example for other associates, be the team leader)., • Assist the G.S.M. in ensuring that associates are following and maintaining Avion Hospitality standards (i.e., answering phones, call-backs to guests, guest request log)., • Have knowledge of and assist in all emergency procedures as required., • Oversee and ensure that all guests are checked in/out in a friendly, efficient and courteous manner., • Be able to perform, complete and ensure that all tasks and duties on the shift checklist are completed in a timely and efficient manner., • Ensure that associates are, at all times, attentive, friendly, helpful and courteous to all guests, managers and all other associates., • Ensure the maximization of room revenue through Rooms Merchandising., • Answer all guest inquiries in a timely and professional nature., • Be involved in departmental meeting, planning and execution., • Help maintain productivity levels at or above budgeted standards., • Perform any other duty as required by management., • Assist in training of new hires and current associates on a regular basis., • Attend meetings as required by management.

Job Description Front Desk Clerk REPORTS TO: Assistant General Manager FLSA STATUS: Non-Exempt, Hourly POSITION SUMMARY Accommodate hotel guests by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, addressing guest requests and complaints, and presenting statements to and collecting payments from departing guests. RESPONSIBILITIES • Greet, register, and assign rooms to guests., • Contact housekeeping or maintenance staff when guests report problems., • Issue room keys and direct guests to their rooms., • Make and confirm reservations., • Verify customers' credit, and establish how the customer will pay for the accommodation., • Keep records of room availability and guests' accounts., • Post charges, such as those for rooms, food, liquor, or telephone calls, to ledgers, manually or by using computers., • Review accounts and charges with guests during the check out process., • Record guest comments or complaints, referring customers to managers as necessary., • Compute bills, collect payments, and make change for guests., • Transmit and receive messages, using telephones or telephone switchboards., • Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment., • Advise housekeeping staff when rooms have been vacated and are ready for cleaning., • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits., • Clean and maintain lobby and common areas, such as restocking supplies and watering plants., • Date-stamp, sort, and rack incoming mail and messages., • Arrange tours, taxis, or restaurant reservations for customers., • Deposit guests' valuables in hotel safes or safe-deposit boxes. EDUCATION AND BACKGROUND REQUIREMENTS High school diploma required Previous customer service experience preferred QUALIFICATIONS REQUIRED To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. SKILLS REQUIRED Excellent oral and written communication skills. Proficient with Microsoft Office Suite and hospitality industry software. Ability to solve problems and think critically. Ability to convey information effectively. Ability to give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. WORKING CONDITIONS Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires walking primarily on a hard, level surface throughout the workday. The employee is frequently required to stand, walk, stoop, kneel, crouch or crawl. Reaching above shoulder heights, below the waist or lifting as required. Occasionally lifts up to 25 pounds. Environmental Conditions: This job operates in a hotel environment. Sensory Demands: The noise level is low to moderate in the building. There will be frequent interruptions from guests and phone calls. Mental Demands: There are a number of daily deadlines associated with this position, which may cause stress to some individuals. The position must also deal with a wide variety of people and may encounter conflict. WORK EXPECTATIONS Regularly scheduled up to 40 hours per week, but overtime and weekend hours could be required at times.

Job Description The Manchester Hotel Kentucky poet Wendell Berry once said of his home soil, “What I stand for is what I stand on.” The Manchester follows suit — a handsome monument built to Lexington Kentucky’s unbridled enthusiasm, warm Southern light, and full-galloped feeling. With the goal of providing a superior experience, the Front Desk Agent is the face and voice of The Manchester Hotel, involved in all aspects of the guest experience. The Front Desk Agent is responsible for knowing all property services and amenities, welcoming guests, checking guests in and out, in addition to coordinating guest experience prior to arrival. This position reports directly to the Front Office Manager. We are currently accepting applications for both Part and Full-Time positions. Responsibilities: • Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information, restaurant information, and guest concerns., • Greets and completes established check-in procedures for arriving guests daily, using both manual and computerized methods, to ensure guests are satisfied and in rooms as requested., • Facilitates guest departure (check-out) daily by following established manual and computer procedures to close guest accounts and open the room for the next sell., • Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records., • Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue., • Maintains good customer relations by keeping abreast of all in-house and area functions to answer questions and concerns with timely and knowledgeable responses, in person and on the telephone., • Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy., • Maintains a friendly, cheerful and courteous demeanor always., • Processes all guest mail, messages and faxes, receives, sorts, notifies and distributes to guests to ensure the information is received by the guests in the most timely and accurate method possible., • Stays up to date on gift shop merchandise, provides guests with information and processes gift shop sales., • Aids other employees and departments to contribute to the best overall performance of the department and the hotel., • Performs other duties as assigned, requested or deemed necessary by management. Qualifications: • Knows standard cash handling procedures and knowledge of computerized cash register systems., • Must be fluent in English., • Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing., • Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations., • Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks., • Must pass a background check.

Job DescriptionFront Desk Agent As a Front Desk Agent, you will be the first point of contact for guests, providing warm, professional service throughout their stay. Your responsibilities include check-in/check-out, handling reservations, and addressing guest inquiries or concerns. Your friendly demeanor and attention to detail help create a welcoming and seamless guest experience. Key Responsibilities • You will be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay., • Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions., • You will report to the Front Office Manager or Front Office Supervisor., • A career as a front desk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations.Education & Experience Hotel experience is always a plus! Applicants should have: • A combination of education and experience.What You’ll Need to Succeed, • Eligible to work in the United States, • Ability to read, write, and communicate effectively in English, • Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations, • Availability to work a flexible schedule, including evenings, weekends, and holidays if needed, • A warm, professional demeanor that reflects HVMG’s Culture of Excellence Why Our Associates Love HVMG • Career growth opportunities across our nationwide portfolio, • Flexible scheduling, • Access up to 40% of your earned wages before payday with PayActive, • Paid Time Off (PTO) and Paid Holidays, • Full healthcare benefits: medical, dental, and vision, • 401(k) with guaranteed 4% match and no vesting period, • Exclusive hotel and food & beverage discountsAbout HVMG Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

A career as a front desk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations. As a Front Desk Agent, you will be the first point of contact for guests, providing war

Join the Atira Hotels Family and Build a Legacy of Hospitality! Work Location: Residence Inn Lexington. 1080 Newtown Pike, Lexington 40511 Job Type: Part-time Pay: $16 per hour Schedule: 8-hour shifts, Monday to Friday, Night shifts, Holidays, and Weekends The Front Desk Agent is responsible for providing excellent customer service, managing reservations, and maintaining professional relationships with guests. This role involves various clerical duties and requires prompt and courteous resolution of customer inquiries and issues. • Reservation Management:, • Receive and process reservations via phone, fax, and mail., • Enter reservations into the computer system and provide additional information., • Verify pricing, discounts, and billing information, and notify customers of room features and availability., • Maintain reservation files and resolve related problems., • Understanding of basic hotel operations, including reservations, guest check-ins and check-outs, and customer service protocols., • Customer Service:, • Check in and out guests efficiently., • Process customer payments and post applicable charges., • Inform customers of credit holds and conduct customer surveys., • Interact with guests regarding their stay, resolving questions, requests, and problems promptly and courteously., • Keep customers informed of company policies, procedures, and account statuses., • Professional Relations:, • Maintain the company's professional reputation by providing superior customer service., • Assist and support area personnel as needed., • Coordinate with the Accounting Department regarding customer credit status., • Keep management informed of area activities and significant problems., • Effective working relations with company personnel., • Safeguard guest information, including but not limited to: Personal information, address, room numbers, credit card numbers, etc., • Perform any other tasks/duties as assigned by the manager/supervisor., • Education/Certification: High school graduate or equivalent., • Experience: Customer service and data entry experience preferred., • Skills/Abilities:, • Excellent communication and public relations skills., • Well organized and attentive to detail., • Willingness to assist others., • Strong typing abilities and proficiency with PC, calculator, and office equipment., • Employee hotel room discount, • Holiday pay, • Paid training, • Professional development assistance, • Unleash Your Creativity: We're all about innovation and fresh ideas. Let your imagination run wild!, • Be Authentically You: Join a team that values diversity and lets you bring your whole self to work every day., • Level Up Your Career: Our fast-paced environment is perfect for those who want to advance quickly and seize new opportunities., • Feed Your Curiosity: With endless learning and development options, you can always stay one step ahead., • Prioritize Your Well-being: Start day one with fantastic benefits because your health and happiness matter to us. If you're still with us, there's only one thing left to do: Apply now and become part of something amazing! Diversity, Equity, Inclusion & Equal Employment Opportunity at Residence Inn Lexington: Residence Inn Lexington is dedicated to creating a workplace that is inclusive, diverse, and fair for everyone. We provide equal employment opportunities to all, regardless of characteristics such as race, color, genetic information, creed, national origin, religion, sex, sexual orientation, gender identity, immigration status, ancestry, age, marital status, veteran status, or disability. Our hiring decisions are based on the needs of the business and the merits of each applicant, including their qualifications, experience, skills, availability, cooperation, and job performance.

Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: • Success. Our winning team pursues excellence while learning and evolving, • Career growth. We develop industry leading talent because Ross grows when our people grow, • Teamwork. We work together to solve the hard problems and find the right solution, • Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2025 revenues of $22.8 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. GENERAL PURPOSE: The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation, and maintain a clean work area at all times. Area Supervisors are also responsible for executing and supervising Company operational processes as needed. ESSENTIAL FUNCTIONS: Maintaining Safe & Secure Environments: • Understands that safety is the number one priority and practices safe behaviors in everything they do., • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately corrects or reports any unsafe conditions or practices to Store Leadership., • Responsible for security of building including entrance/exit control (Associate entry/egress, receiving door, daily trash removal, etc.), Electronic Article Surveillance (EAS) devices daily function check, Cash Office security, armored carrier pick-ups and register area., • Removes clutter and ensures safe, clear egress to emergency exits., • Responsible for Customer safety including accident prevention, accident reporting and emergency procedures., • Tests all fire alarm systems as scheduled. Responds to after-hours alarms when requested. Customer Service: • Treats all Customers, Associates, and other leaders with respect., • Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs. Personal and Store Brand • Represents and supports the Company brand at all times., • Maintains a professional appearance, in accordance with Company Dress Code. Ensures all Associates adhere to the Company Dress Code at all times., • Keeps all areas of the Store clean, well-maintained, and merchandised to standard., • Responsible for daily trash removal. General Merchandising: • Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice., • Responsible for receiving merchandise truck when needed., • Processes all merchandise with a sense of urgency., • Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special deliveries, etc.)., • Responsible for cleanliness and organization of all Stockrooms., • Helps deliver and place merchandise on sales floor when all merchandise is processed., • Responsible for ensuring any back-stock is secured and processed to Company policy., • Responsible for merchandising of department including the back stock., • Responsible for the reduction of loss due to damage., • Ensures compliance to the monthly presentation guidelines in assigned area., • Responsible for floor moves and signing including promotional signing as needed., • Responsible for re-wraps as needed. Loss Prevention: • Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness., • As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise., • Ensures Public View Monitor (PVM) system is maintained properly., • Conducts "Code 50" package inspections., • Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working. Front End Supervision and Operations: • Executes all Company Best Practices and maximizes productivity by minimizing steps and extra touches when working. Ensures Associates are executing to Company standards at the Front End., • Maintains pace, energy and "presence" at the Front End, managing the line to expedite Customers wait time, • Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards., • Controls Retail Associates' break schedule for backups, lunches and breaks., • Ensures all equipment is working properly., • Maintains proper supplies and recovery for the Front End area., • Ensures go backs are expedited, properly scanned, security tagged and ticketed., • Teaches all Associates the "Scan and Bag" best practice., • Ensures salability of merchandise on the Front End, aisle tables, Men's/Women's 4-way features, and specialty racks. Fitting Rooms: • Responsible for the maintenance and cleanliness of the Fitting Rooms., • Ensures all Fitting Room garment tags are audited and accounted for to Company policy., • Ensures go-back compliance throughout the day. All merchandise returned to the sales floor must be ticketed, scanned, nubbed and security tagged as needed. Administrative Duties as Assigned by Store Manager: • Ensures Cash pulls and bank deposits are conducted to Company policy., • Responsible for Front End control when needed. Understands and adheres to the policies and procedures that refer to refund approval, Associate purchase approval, securing tills and cash in safe, register Paid Outs/Ins, void approval, register media and break schedules., • Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission and Payroll reporting as needed., • Other duties as assigned by Store Manager. COMPETENCIES: • Manages Work Processes, • Business Acumen, • Plans, Aligns & Prioritizes, • Builds Talent, • Collaborates, • Leading by Example, • Communicates Effectively, • Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: • Excellent verbal communication skills., • Fluency in English., • Prior Customer Service and supervisory experience preferred., • Familiarity with point-of-sale equipment and applications., • Ability to perform basic mathematical calculations commonly used in retail environments., • Ability to work evenings and weekends. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 lbs. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts: ability to regularly push, pull and lift more than 20 lbs. SUPERVISORY RESPONSIBILITIES: Retail Associates Stockroom Leads (where applicable) DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

Front Desk Supervisor Front Desk Manager Front Office Manager - Operations Manager-Assistant General Manager General Manager Area Vice President of Operations. The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plu

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Front Desk Supervisor Front Desk Manager Front Office Manager - Operations Manager-Assistant General Manager General Manager Area Vice President of Operations. The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, pl

Overview Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Medical Support Specialist Specialty Coordinator assists Concentra centers with scheduling, reporting, billing, and preparing for specialty patient visits including surgery. This role performs all administrative duties associated with Medical Group practice within a specific center or market. Responsibilities Review second level text for specific protocols requested by client and advise specialty physician accordingly. Obtain authorizations from clients and insurance carrier for specialist treatment as prescribed by physicians. Report denials or delays to center manager. Obtain authorizations for patient referrals to specialists, diagnostic testing and surgeries. Inform physician if authorization request is denied. Maintain records of all referrals and complete monthly reports Make appointments for patients with specialists. Make appointments for patient follow-ups. Contact patients who miss an appointment and/or report missed appointment to employer. Notify patients of all appointments Type ortho first reports; process and mail reports to employers and insurance carriers Type and mail status update reports Track and manage transcription reports. Maintain filing system for specialist charts. Review and process all charge tickets. Assist clinic manager in prioritizing work activities, evaluating effectiveness and modifying activities when necessary. Meet deadlines for work assignments and inform supervisor of work status and progress. Communicate and work with other staff to ensure efforts are coordinated and a high quality of service is provided. Create daily and monthly billing and MRI/Scan utilization reports. Assist Front Office personnel by answering telephones, registering patients, and discharging patients. Utilize formal channels of communication to report concerns, personal requests, and patient issues. Respect patients' right to privacy and confidentiality Maintain an orderly and professional working atmosphere. Understand and follow department's organizational policies and procedures. Assist with additional tasks to support clinic operations, including but not limited to, results reporting, drug screening, and rooming patients. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Education Level: High School Diploma or GED Job-Related Experience Customarily has at least one or more years of administrative experience in a medical office, preferably related to Workers' Compensation Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions. Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism. The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies. Knowledge of medical terminology Excellent telephone manners and etiquette Typing/word processing skills; ability to type at least 45 words per minute Proficiency in use of business machines (calculator, computer, and copier) Desire to meet and exceed client and patient needs and expectations. Ability to complete assigned projects and meet deadlines. Sufficient knowledge of grammar, punctuation and spelling to correctly enter patient information into the computer. Ability to speak clearly and concisely. Ability to sort and file materials correctly in alphabetical or numerical systems. Bilingual in Spanish preferred. Ability to follow physician's oral instructions. Additional Data 401(k) Retirement Plan with Employer Match Medical, Vision, Prescription, Telehealth, & Dental Plans Life & Disability Insurance Paid Time Off & Extended Illness Days Offered Colleague Referral Bonus Program Tuition Reimbursement Commuter Benefits Dependent Care Spending Account Employee Discounts This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.

Front Desk Supervisor - Front Desk Manager - Front Office Manager - Operations Manager-Assistant General Manager - General Manager -Area Vice President of Operations. The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received,

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Job Description Position Summary Necco has an opportunity for a career as Administrative Specialist. This role will provide value to the company by supporting the activities of the team and being a liaison to the finance department. You should be accurately described as A happy warrior who thrives on leading from the front with strategic thinking. A solid communicator in search of decisions that deliver real results. A courageous mutant; a problem-solver, financial steward, and one who excels at collaboration. A passionate pragmatist about the company’s success, growth, and program quality. The candidate selected will be responsible for the following: Data Entry/Systems • Accurately and promptly enter data into applicable systems (e.g., intakes, respites, moves, discharges) within 24 hours, • Provide feedback to team members regarding the presence and absence of documentation through generated reports, if applicable, • Maintain and track all referrals through applicable databases, if applicable, • Complete all state-specific database requirements Fiscal and Medicaid Service Management • Serve as a liaison to the Finance Team regarding issues related to billing and payments to the office and programs, • Verify insurance for Integrated Services Behavioral Health clients at entry and on an ongoing basis, if applicable, • Review reports to ensure accuracy of billing and foster parent payments and coordinate changes through Billing Specialist in corporate Finance Department, • Serve as a liaison amongst the Program Director, direct service staff, shared service staff (i.e. Finance and HR), and others as appropriate, • Provide current and accurate information to the team regarding per diems and any other missing/needed financial data, • Process and submit expenses to the state or other entities for reimbursement, if applicable, • Pay invoices in Certify, as required Electronic File Management • Maintain electronic employee files and ensure their accuracy, • Notify employees of upcoming documents needed for Electronic File Management (EFM) and escalate to Program Director as needed Team Responsibilities • Oversee external office communications (e.g., phone, fax, mail, front desk, and email) and arrange and ensure coverage as needed, • Work with the Facilities Manager to ensure a well-maintained and clutter-free office space, addressing issues as they arise, • Assists with ensuring office space is maintained to meet required COA, State and Federal safety standards, • Submit quarterly office checks/audits to Safety and Risk, as applicable, • Attend and participate in Necco meeting structure, administrative specialist conference calls and activities, • Communicate in a responsible, courteous and professional manner with stakeholders, • Ensure the confidentiality of client records and office environment, • Accept additional tasks from self-directed work team as appropriate, • Understand and Execute our Corporate Culture Principles and Strategy, • Participate in achieving our mission of We Build Families, • Participate & Take Ownership of the Individual Performance Scorecard Position Qualifications • Minimum of 21 Years of Age, • High School Education (Degree Preferred), • Valid Driver’s License, • Minimum of 3 Years’ experience in office, data entry and/or billing, • Valid driver’s license, • 25/50 to 100/300 Auto Insurance Coverage depending on role and responsibilities, • Training and Travel willingness, • Excellent organizational and technological skills, • Excellent written and oral communication skills, • Successful completion of all required criminal background checks, • Must possess the skills to navigate and execute software programs (i.e Microsoft Office, Database, Electronic Health Record, Dashboard), • Must have the ability to identify issues and willingness to discuss with appropriate teammates, • Must have the ability to enter timely and accurate data, • Must have the ability to adhere to scheduled and unplanned deadlines At Necco, we value diversity and are committed to creating an inclusive and equitable work environment. We embrace individuals of diverse backgrounds, experiences, and perspectives. We believe that a diverse team fosters innovation and creativity, and we actively seek candidates from all races, ethnicities, religions, genders, sexual orientations, abilities, and ages to join our organization. We are dedicated to providing equal opportunities for employment and advancement to all qualified individuals, and we encourage applicants of all backgrounds to apply.

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While providing administrative support to the Head of Brand, the Office Coordinator is also responsible for supporting the "day to day" operations of the corporate office and related facilities. The Office Coordinator provides support to the operations of The Beaufort Bonnet Company headquarters and

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