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SALES & CUSTOMER SERVICE ADMINISTRATOR - KITCHEN REFURBISHMENT – LOCATION Newbury (Thatcham) - PART TIME – SALARY £14 per hour + BONUS & BENEFITS \n Sales and Customer Service Administrator required for the UK’s leading and award-winning Kitchen makeover company. They specialise in renovating existing kitchens instead of replacing, typically saving customers 50% of the cost of replacement. \n They also offer the option of supplying and fitting a brand-new kitchen if the existing kitchen cannot be updated \n Due to their continued growth and success, they are now recruiting for a Sales and Customer Service Administrator to work part time out of the Newbury Branch \n THIS IS A PART TIME ROLE (NOT FULL TIME) WITH A SATURDAY ON A ROTA BASIS (ESSENTIAL) - YOU MUST BE ABLE TO WORK ON A SATURDAY \n THE ROLE \n\n • As Kitchen Showroom Consultant you will be the first point of contact for customers coming to the showroom and via telephone\n, • Gathering full customer requirements, what they are looking to achieved & their expected spend level.\n, • Arranging and booking appointments for a member of the team to carry out a home visit to present the sales possibilities & take measurements etc.\n, • You will be showing customers the products and service on offer e.g. Kitchen doors, worktops, handles, appliances etc.\n, • Helping customer choose colours, styles etc.\n, • Taking phone calls from potential and existing customers as well as suppliers\n, • Following up internet and email enquiries\n, • You will also be carrying out general admin duties e.g., quotations, placing orders, dealing with suppliers and other admin work as required\n, • Ensuring the showroom is always clean and tidy\n, • This is a Part Time role working during the week with a Saturday on a Rota Basis\n, • Working as a part of a small team, helping out in all departments as business dictates\n, • You will be working from the Thatcham Branch, on the A4.\n\n THE PERSON \n\n • The successful Showroom Consultant MUST have experience in a similar role with significant customer interaction both via the phone and face to face. Minimum of 2 years.\n, • It would be advantageous to have previous experience in Kitchens, Bathrooms, Bedrooms, DIY, Home Furnishing etc.\n, • A friendly disposition and ability to engage customers is essential\n, • Enthusiasm for and a strong interest in home improvements\n, • The successful candidate must be able to work independently, often looking after the showroom on your own.\n, • Confident & able to convert a customer enquiry into a lead or home/showroom appointment\n, • Able to work alternate Saturdays with additional hours as required (No Sundays)\n, • You must be IT proficient, able to use email, Word, Excel and the Microsoft suite\n, • You MUST have excellent customer service skills with great customer facing skills\n, • Hands on and happy to help within all departments\n, • Live within a commutable distance to the Thatcham Branch\n\n THE PACKAGE \n\n • Salary £14 per hour\n, • Bonus scheme\n, • Pro Rata Holiday entitlement \n, • Free uniform\n, • Pension Scheme\n, • Staff Discounts\n, • Part Time\n\n THIS IS A PART TIME ROLE WITH A SATURDAY ON A ROTA BASIS \n SALES & CUSTOMER SERVICE ADMINISTRATOR - KITCHEN REFURBISHMENT – LOCATION Newbury (Thatcham) - PART TIME – SALARY £14 per hour + BONUS & BENEFITS