Receptionist/Medical Records
hace 4 días
Davenport
Job Description Mississippi Valley Surgery Center is seeking a dependable, organized, and patient-focused individual to join our team in a full-time Receptionist / Medical Records position. This position supports both front-desk reception and medical records functions. As one of the first people our patients and visitors encounter, this individual must provide excellent customer service in a kind and professional manner while maintaining accurate, secure, and confidential information. Primary Responsibilities • Greet and register patients in a friendly and professional manner., • Verify patient demographics, insurance information, identification, and required documentation., • Collect applicable copayments, deductibles, and other patient-responsibility amounts., • Answer and route telephone calls and assist patients, visitors, physicians, and staff., • Prepare patient charts and registration packets for upcoming procedures., • Review patient paperwork for accuracy, required signatures, and correct patient identification., • Scan, index, file, organize, retrieve, and maintain electronic and paper medical records., • Review medical records for completeness and obtain missing documentation, reports, or signatures., • Accurately enter information from patient medical-record charts into the electronic health record system., • Process authorized medical-record requests and releases of information., • Protect the privacy, confidentiality, accuracy, and security of all patient information., • Complete additional front-office and medical-record duties as assigned. Qualifications • High school diploma or GED required., • Previous medical office, patient registration, or medical records experience preferred., • Maintains a positive, respectful, and team-oriented work environment., • Strong customer service, communication, computer, typing, and data-entry skills., • Excellent attention to detail, accuracy, organization, and time management., • Ability to manage multiple priorities in a fast-paced healthcare environment., • Ability to work independently, take initiative, and complete responsibilities without ongoing direction or supervision., • Knowledge of HIPAA, medical terminology, and insurance processes preferred., • Dependable attendance and punctuality are required. Schedule This is a full-time position with hours that vary based on the operating room surgical schedule. Applicants must have the flexibility to work shifts beginning as early as 5:00 a.m. and ending as late as 4:00 p.m. #hc255136