Medical Assistant - Urology (31634)
hace 11 días
Glendale
Essential Job Responsibilities: • Rooms patients during the clinic., • Perform all necessary in-house testing prior to the physician seeing the patient, which include UA Dip, bladder ultrasound, uroflows., • Nurse schedule as assigned: Catheter removals, catheter changes, BCG instillations, DMSO installations, Urocuff studies, bladder ultrasounds, other scheduled responsibilities., • Preps and assists physicians with in-office procedures., • Performs clerical duties related to clinical services including appointment scheduling, returning messages for patients as requested by physicians., • Fills out FMLA or disability paperwork for assigned physicians., • Performs medical receptionist duties as necessary: answers telephone, screens calls, takes messages, works on incoming faxes, takes payments, and provides information., • Obtains, verifies, and updates patient information and provides support services to patients and medical staff., • Obtains prior authorization for ordered imaging and prescriptions., • Checks physician voicemail 2-3 times daily., • Assists team's scribe with prescription refill requests., • Works with the team's scribe to address physician's telephone encounters and documents., • Performs daily assigned tasks related to JCAHO or CLIA compliance., • Performs daily, weekly, and monthly cleaning of the clinical area as assigned by the clinical supervisor-including exam rooms, procedure rooms, patient restrooms, lab, and instrument cleaning area., • Other duties as assigned by admin. Performance Requirements: 1. Patient Care • Escort and prepare patients for examination or treatment., • Obtain and record vital signs, medical history, and other relevant patient information., • Assist urologists with procedures, examinations, and urological tests., • Educate patients on urological procedures, treatments, and post-care instructions., • Administer medications and injections as directed by the urologist. 1. Clinical Support • Prepare and maintain urology exam rooms with necessary supplies and equipment., • Sterilize and maintain medical instruments and equipment., • Perform basic diagnostic tests such as urinalysis and bladder scans., • Assist in urological diagnostic procedures, including cystoscopies and urodynamic studies. 1. Administrative Duties • Schedule appointments, surgeries, and follow-up visits for urology patients., • Manage patient records, ensuring accuracy and confidentiality., • Handle billing and coding related to urology procedures and visits., • Obtain and verify insurance information and process prior authorizations., • Answer phone calls, address patient inquiries, and provide information as needed. 1. Collaboration • Coordinate with other healthcare professionals, including nurses, physicians, and administrative staff., • Communicate effectively with patients to ensure they understand their treatment plans and follow-up instructions., • Assist in the coordination of care with external healthcare providers and specialists. 1. Equipment and Supplies • Maintain an inventory of urology-related supplies and reorder as necessary., • Ensure the proper functioning and calibration of urological equipment., • Report any equipment malfunctions or issues promptly. 1. Compliance and Quality Assurance • Adhere to all relevant healthcare regulations and protocols., • Maintain compliance with HIPAA regulations and patient privacy policies., • Participate in quality assurance initiatives and continuous improvement efforts. Essential Knowledge, Skills and Abilities: Knowledge: • Medical terminology and office procedures., • Grammar, spelling, and punctuation to type from draft copy and review/edit reports and correspondence., • Basic arithmetic to make calculations, balance/reconcile figures, and make changes accurately., • Medical assisting tasks including taking vital signs, drawing blood, lab processing, procedure prep, and RX prior authorizations., • Healthcare systems, regulations, policies, and functions., • Infection control and safety standards. Skills: • Operating office equipment., • Organizational skills: time management, prioritization, multitasking, and problem-solving., • Basic computer skills. Abilities: • Type 40 WPM using word-processing software; able to use Microsoft Excel, email, internet, PowerPoint., • Read, understand, and follow oral and written instructions., • Sort and file materials correctly using alphabetic or numeric systems., • Communicate clearly and concisely., • Establish and maintain effective working relationships with patients, physicians, clinical staff, and the public Education: High school diploma or GED. Diploma as a medical administrative assistant from an accredited medical vocational course preferred. Certification of CCMA, RMA, or CMA preferred. Experience: Minimum one year of administrative assistant experience in a medical office setting. Equipment Operated: Office machinery including computers, cystoscopy scopes/carts, ultrasound machines, autoclave, and instruments for several procedures. Work Environment: Work performed in an office environment with frequent contact with staff and patients. Mental/Physical Requirements: Manual dexterity for office machine operation, including computer and clinical equipment; stooping, bending, or standing for extended periods. Stress may be triggered by multiple staff demands and deadlines.