Sr Manager Digital Employee Communications
22 hours ago
New Brunswick
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. We are searching for the best talent to join our team as the Senior Manager, Digital Employee Communications. This role will sit in our New Brunswick office location on a hybrid schedule. The Senior Manager, Digital Employee Communications, will play a critical role in advancing the enterprise digital communications capabilities that power the One J&J employee communications strategy. Combining expertise in employee communications, digital technology, and AI-enabled solutions, this team member will partner closely with the Director Digital Employee Communications to help shape future capabilities while leading execution, governance, operations, and continuous improvement across enterprise communications platforms and services. This role is responsible for advancing enterprise digital communications capabilities and standards, including innovative email marketing, multi-media digital tools, AI-enabled communications solutions, measurement frameworks, automations, and enterprise governance. The role will help to continue to modernize how communicators plan, deliver, measure, and continuously optimize communications across the organization. As the enterprise lead for email marketing strategy and digital communications enablement, this role will establish guidelines, expand enterprise capabilities, and be responsible for the delivery model that supports Global Corporate Affairs communicators. The Senior Manager will serve as a trusted advisor on digital communications technologies, automated measurement framework, AI-enabled solutions, and employee engagement strategieshelping partners leverage enterprise capabilities, apply data-driven insights, and enhance communications effectiveness. Core Responsibilities: • Enable One J&J Employee Communications Strategy, • Advance innovation, • Evolve measurement & dashboards, • Run the Digital Services Model (DSM) Key capabilities & qualifications: • A minimum of eight (8) years' experience in digital communications, marketing, or closely related field is required in a complex, global organization., • Advance knowledge of Salesforce Marketing Cloud including Data Extensions (DE), personalization, A/B testing, voting/rating via cloud pages, etc., • Extensive experience working with digital tools including PoliteMail (or similar tool), Animaker or Piktochart, Poll Everywhere, Bitly, Smartsheet or Airtable, and MS suite of products. Experience with Adobe Creative Suite is a plus., • Advance expertise in managing SharePoint publishing sites, permission settings, custom document libraries, content management, etc., • In-depth experience with Power BI dashboards, APIs, automations, GenAI agents and content management., • Experience working with emerging technology (i.e., Canva, Monday, etc.), • Demonstrated success in facilitating and resolving issues among customers., • Demonstrated experience translating strategic goals/concepts into action plans and implementing initiatives at an operational level., • Ability to handle competing, time-sensitive, high-priority demands; prioritizing workload, leading projects and multiple responsibilities against deadlines., • Thrives in fast-paced environments, is flexible, collaborative and deadline driven., • Outstanding written, presentation, oral and communication skills and the ability to effectively work with executives and senior leaders., • Experience developing programs from concept through to completion is required. Must have a proven track record in developing and maintaining relationships., • Experience partnering with and advising agencies and consultants, as well as handling budgets. Required skills • Business Data Analysis, Researching, Communications Measurement, Benchmarking, Emerging Technologies, Digital Proficiency, Digital Marketing Platforms, Digital Trends, Market Research, Analytical Reasoning, Design Perspective, Relationship Building, Social Awareness, Tactical Planning, Technical Credibility, Governance support, Self-service Enablement, Dashboard Management, Process Optimization Preferred skills: • Internal Communications, Corporate Communications Management, Media Relations, Innovation, Voice-Of-Employee, Change Management, Service Model Optimization Education: Minimum of a bachelor's degree is required in Digital Communication and Media, Digital Marketing, or related field. Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers and internal employees contact AskGS to be directed to your accommodation resource The anticipated base pay range for this position is: $122,000.00 - $212,750.00 Additional Description for Pay Transparency: Subject to the terms of their respective plans, employees are eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company's long-term incentive program. Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits: Vacation 120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado 48 hours per calendar year; for employees who reside in the State of Washington 56 hours per calendar year Holiday pay, including Floating Holidays 13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave 480 hours within one year of the birth/adoption/foster care of a child Bereavement Leave 240 hours for an immediate family member: 40 hours for an extended family member per calendar year Caregiver Leave 80 hours in a 52-week rolling period 10 daysVolunteer Leave 32 hours per calendar year Military Spouse Time-Off 80 hours per calendar year For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits