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Job Description POSITION SUMMARY: JOB SUMMARY: Assess psycho-social needs of patients assigned and initiates necessary arrangements for needed resources and/or discharge plans. Provides counseling to patients and families for care required by patients after discharge. Performs assessment/evaluation of treatment needs. Conducts group therapy sessions and/or individual therapy. ESSENTIAL RESPONSIBILITIES: Counseling individual patients and family members. Makes recommendations and referrals to home health and community agencies as needed. Is knowledgeable in “Baker Act” and other Mental Health Laws. Coordinates discharge planning according to discharge criteria for all patients and re-evaluates and modifies the discharge plan as needed. Assists with program planning, development and evaluation. Performs intake assessment/evaluation of treatment needs, including completion of psychosocial history and creation of treatment plan per hospital policy. Assists in determining eligibility of social, medical, financial and other services to meet the patient’s needs. Communicates psychosocial aspects of treatment with the multi-disciplinary team and acts as a resource for treatment planning and regarding patient/family involvement. Monitors compliance and observations for adverse reactions to medications within the elderly population. Monitors and ascertains the therapeutic modalities that are conducive to meeting the needs of the elderly patient. Meets and consults with physicians regarding patient's treatment plans and needs to meet the patient's psycho-social and discharge needs. Implements crisis intervention measures when indicated, including behavioral and individual counseling for suicidal ideation or controlling aggressive behavior. Conducts individual and group therapy sessions. Proving Insight Oriented group; specialty groups as indicated and individual sessions for all assigned patients Participates in researching community resources and evaluates them thru site visits to the agencies/facilities utilized as referral sources. Participates in cross-functional CQI, safety and infection control studies as assigned. Required to have flexibility of schedule to meet the needs of the patient and family members for purpose of discharge planning, counseling, etc. Occasionally may require overtime. Performs other assigned duties as required. SKILLS AND ABILITIES: • Address age specific needs of the adult and geriatric population in all intervention, assessment, and service delivery coordination., • Maintains a professional level of conduct and appearance., • Practices good public and guest relations by displaying a friendly and cheerful manner., • Displays good judgment and tact when dealing with complaints and situations where the policies of the hospital are being enforced., • Use personal judgment and specialized knowledge to give information to people., • Communicate well. Speaks clearly and listens carefully., • Adheres to policy and procedures as set forth by the hospital., • Maintains confidentiality of patient information., • Assist patients and their families in their needs., • Ability to multitask., • Uses eyes, hands, and fingers accurately while operating a switchboard or computer keyboard. PHYSICAL DEMANDS: Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, or pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. ENVIRONMENTAL CONDITIONS: Inside: Protection from weather conditions but not necessarily from temperature changes. REASONING DEVELOPMENT: Be able to apply principles of rational systems to solve practical problems and deal with a variety of concrete variables. Interpret and direct a variety of instructions furnished in written, oral, diagrammatic or schedule form. MATHEMATICAL DEVELOPMENT: Add, subtract, multiply, and divide all units of measure. Perform the four operations with like common and decimal fractions. Compute ratio, rate, and percent LANGUAGE DEVELOPMENT: Reading: Read and understand instructions, safety rules, etc. Writing: Write reports with proper format, punctuation, spelling, and grammar, using all parts of speech. Speaking: Speak with poise, voice control, and confidence, using correct English and well-modulated voice. RELATIONSHIPS TO DATA, PEOPLE AND THINGS: Data: Coordinating: Determining time, place and sequence of operations or actions to be taken based on analysis of data; executing determination of and/or reporting on events. People: Maintaining harmonious relations among coworkers and other people and promoting efficiency. Things: Handling: Using body members, hand tools, and/or special devices to work, move or carry objects or material. QUALIFICATION: Education and/or experience: Associate’s degree in nursing, bachelor’s in nursing preferred A minimum of two years of inpatient hospital experience with CM/UR/DCP experience preferred

Job Description Location: JW Marriott Marquis Miami | 255 Biscayne Blvd Way, Miami Florida 33131 USA Begin • Explore a career in hospitality, • People taking care of people, • Have flexibility in your career, • Be an influencer in the industry, • Fulfill your purpose Belong • Be a part of an inclusive environment, • Be your authentic self, • Be a part of something bigger than you, • Be a part of a community far beyond our walls Become • We go where you want to go, • Achieve both career goals and life goals, • Adapt and grow, • Thrive on challenge and growth Do your best work, begin your purpose, belong to an amazing team and become the best version of you. Compensation: Hourly Schedule: PART-TIME Position Type: Non-Management Work setting: on-site Benefits • Health Insurance, • Dental and Vision, • Paid Time Off, • 401K, • Parking and Metro Reimbursement, • Travel Perks and Benefits, • Recognition and Rewards, • Growth Opportunities, • Holiday pay, • Free Meals, • Free uniforms, • Free life insurance, • Free short-term disability, • Exclusive Discounts via LifeMart, • …and much more! Job Summary: Greeting and escorting guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room keys, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxi cab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation requests as needed. Communicate parking procedures to guests/visitors. Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to managers. Maintain awareness of undesirable people on property premises. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Job Family Core Work Activities Safety and Security • Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor., • Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment., • Maintain awareness of suspicious persons on property premises., • Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters)., • Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel. Policies and Procedures • Protect the privacy and security of guests and coworkers., • Maintain confidentiality of proprietary materials and information., • Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures., • Follow company and department policies and procedures., • Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures., • Perform other reasonable job duties as requested by Supervisors. Guest Relations • Address guests' service needs in a professional, positive, and timely manner., • Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible., • Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones)., • Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust., • Thank guests with genuine appreciation and provide a fond farewell., • Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible., • Engage guests in conversation regarding their stay, property services, and area attractions/offerings., • Assist other employees to ensure proper coverage and prompt guest service. Communication • Speak to guests and co-workers using clear, appropriate and professional language., • Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property., • Talk with and listen to other employees to effectively exchange information., • Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call. Working with Others • Support all co-workers and treat them with dignity and respect., • Develop and maintain positive and productive working relationships with other employees and departments. Quality Assurance/Quality Improvement • Comply with quality assurance expectations and standards. Physical Tasks • Stand, sit, or walk for an extended period of time or for an entire work shift., • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Greet/Escort Guests • Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities., • Tag, store, and retrieve luggage from luggage storage, providing guests with proper claim tickets for their luggage. CRITICAL COMPETENCIES Interpersonal Skills • Customer service orientation., • Teamwork., • Diversified relations. Communication • Listening., • English language proficiency. Personal Attributes • Presentation., • Positive demeanor., • Dependability., • Integrity. CANDIDATE PROFILE Education High School diploma/ G.E.D. Equivalent. Related Work Experience Less than 1 year of related work experience Supervisory Experience No supervisory experience is required. Our Mission We provide genuine hospitality by inspiring strong relationships with our guests, associates, and partners to make a difference in our community. Our Vision To be the leading choice in Miami by welcoming guests from all over the world, offering fun, innovative, and unique hotel experiences while developing our communities. Our Core Values We Inspire People We Embrace Innovation We Pursue Accountability SOCIAL MEDIA SITES Marriott Careers: https://www.youtube.com/user/MarriottJobs JW Marriott Marquis Miami LinkedIn: https://www.linkedin.com/company/jw-marriott-marquis-miami/?viewAsMember=true Website: https://www.marriott.com/hotels/travel/miamj-jw-marriott-marquis-miami/ Instagram: https://www.instagram.com/jwmarriottmarquismiami/?hl=en Facebook: https://www.facebook.com/JWMarriottMarquisMiami/ Twitter: https://twitter.com/jwmm_miami?lang=en Maps: https://www.marriott.com/hotels/maps/travel/miamj-jw-marriott-marquis-miami/ E-VERIFY MDM Hotel Group participates in the Electronic Employment Eligibility Verification Program. MDM Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. MDM Hotel Group does not discriminate based on disability, veteran status, or any other basis protected under federal, state, or local laws. If you’re looking to make a measurable impact in a Luxury Hospitality organization, we’d love to hear from you.

Job DescriptionCompany Description AN ICON EVOLVED Honoring a celebrated legacy while shaping a bold new global chapter. In every location, Delano nurtures a refined spirit of community, welcoming the world’s most curious, creative and well-traveled. Job Description JOB OVERVIEW: Under the general guidance of the Chief Concierge, the Concierge is responsible for delivering personalized, high-quality service to guests by anticipating and fulfilling their needs, preferences, and special requests. The Concierge acts as the primary resource for guests seeking information about the hotel, local attractions, dining, entertainment, transportation, and other services. This role requires exceptional communication skills, local knowledge, and the ability to create memorable guest experiences by providing professional, courteous, and efficient assistance throughout their stay. YOUR KEY RESPONSIBILITIES: -Lead and manage front office departments to ensure outstanding guest service and smooth day-to-day operations. -Maintain highest levels of guest service and ensure consistency with Delano Brand Standards. -Oversee scheduling, training, and performance management of the front office staff. -Provide knowledgeable recommendations on local dining, entertainment, cultural events, and tourist attractions -Maintain and regularly update a comprehensive directory of trusted local vendors, service providers, and attractions -Record guest preferences, special occasions, and feedback to personalize future stays and improve service quality -Collaborate with other departments to coordinate guest services and ensure efficient problem resolution process. -Monitor guest feedback and implement service improvement strategies. -Ensure full compliance with health, safety, and hotel policies and procedures. -Drive team member engagement and team development through regular training and coaching. -Mentor, coach and guide staff on working successfully in a team atmosphere. -Ensure all necessary reports and forms are completed daily. -Any other reasonable duties as assigned by the supervisor or manager. -We recognize we are in the hospitality industry and that may require us to provide lateral service. -We will on occasion call for each individual in the team to, on a routine basis perform various related tasks as needed in the spirit of providing exceptional guest service. ADDITIONAL RESPONSIBILITIES: -Communicate effectively, both verbally and in writing, to provide clear direction to the venue teams. -Communicate with team members using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information. -Remain calm and alert, especially during emergency situations. -Make decisions and take actions based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations. Qualifications SPECIFIC JOB KNOWLEDGE & SKILLS: -High school Diploma or equivalent education required. Bachelor’s Degree preferred -Minimum 5 years in a leadership role preferably in an upscale or luxury lifestyle brand hotel -Strong knowledge of hotel operations including Front Desk, Concierge, Bell, Guest Services and solid knowledge of front desk protocol and experience working with high profile guests. -Strong knowledge of property management systems such as Opera, SynXis. -Strong verbal and written communication skills in English -Must be able to stand or walk a minimum eight-hour shift. -Must be able observant and quick to respond to various situations while also multitasking and handling stressful situations. -Must be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary. -Ability to push 20lbs+ consistently. -Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations. -Additional language ability preferred. -All team members must maintain a neat, clean and well-groomed appearance. Specific department uniform guidelines and/or required articles of clothing will be explained to you by your supervisor. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Job description PLACE OF WORK: Front Office and back office areas. A focal point for all guest/visitor reception and inquiries. Service areas of the hotel, Accounting offices and computer room. JOB OVERVIEW: Check in/check out hotel guests courteously and efficiently, process all payments according to established hotel requirements. Provide information to any guest or visitor inquiry. Run and compile accurate and timely reports. Perform proper maintenance of hotel computer systems in keeping with hotel procedures. REPORTS TO: Front Office Manager and Assistant, Controller, Operations Manager. KEY- RELATIONSHIPS: Internal: Front Office staff, Bell/Door staff, Valet Parking staff, Communications staff, Concierge staff, Reservations staff, Front Office management, hotel managers and assistants, Sales, Housekeeping, Food and Beverage staff, Accounting, Engineering and Security, hotel corporate office staff. External: Hotel guests/visitors, tour company representatives, limousine service personnel, other hotels. STANDARD SPECIFICATIONS: Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees or guests. QUALIFICATIONS: Essential: 1) High school graduate. 2) Ability to compute accurate mathematical calculations. 3) Ability to clearly and pleasantly communicate in English with guests/visitors, management and co-workers to their understanding, both in person and by telephone. 4) Ability to provide legible communication and directions. Desirable: 1) Some college or training in hospitality industry. 2) Previous experience as a Front Office Receptionist. 3) Previous cashiering experience. 4) Knowledge of computers. 5) Fluency in a foreign language, preferably Spanish, French or Japanese. 6) Previous auditing or statistician experience. SKILLS: Essential: 1) Ability to input and access data in computer. 2) Ability to understand guest inquiries and provide responses. 3) Ability to promote positive relations with all individuals who approach the Front Desk and by telephone. 4) Ability to focus on guests' needs, remaining calm and courteous. 5) Ability to think clearly, quickly and make concise decisions. 6) Ability to prioritize, organize and follow up. 7) Ability to work well under pressure of any arrivals/departures within any given period of time. 8) Ability to focus attention on details. 9) Ability to maintain confidentiality of all guests and hotel information. 10) Ability to ensure security of guest room access. 11) Ability to remain stationary at assigned post for extended periods of time. 12) Ability to work cohesively with other departments and co-workers as part of a team. Desirable: 1) Previous guest relations training. ESSENTIAL JOB FUNCTIONS: 1) Maintain complete knowledge at all times of: a) All hotel features/services, hours of operation. b) All room types, numbers, layout, decor, appointments and location. c) All room rates, special packages and promotions. d) Daily house count and expected arrivals/departures. e) Room availability status for any given day. f) Scheduled daily group activities. 2) Maintain complete knowledge and comply with all hotel and departmental policies and procedures. 3) Obtain assigned bank and ensure accuracy of contracted monies. Keep bank secure at all times. 4) Meet with supervisor to review daily assignments and priorities. 5) Meet with departing Front Office Receptionist(s) to review business status and follow up items. 6) Access all functions of the computer system according to established procedures and standards. 7) Set up workstation with necessary supplies; maintain cleanliness throughout shift. 8) Answer department telephone within 3 rings, using correct greeting and telephone etiquette. Answer Concierge and Bell Stand telephone when staff is not available. 9) Promote positive guest relations to all individuals approaching the Front Desk. 10) Accommodate all requests for information in a congenial manner. 11) Process all guest check-ins according to established hotel requirements: a) Confirm reservation in system and review all noted information. b) For guests without a reservation, sell a room type agreed upon. c) Register guest in computer and make appropriate notes on the registration card. d) Verify registration card information with guest. e) Obtain back-up information for guest credit/payment method and input into system; collect cash when designated. f) Assign guest room. g) Advise guest of any messages, mail, faxes, etc. received for them. h) Inform guest of room safe and mini-bar key and room key procedures. i) Issue parking passes/validate valet parking tickets and enter information in computer. j) Communicate services and amenities included in packages to guests on packages. k) Obtain proper identification for tax-exempt guests and attach form to registration card. l) Obtain guest signature for designated paperwork. m) Obtain Bell Person to escort guests and transport their luggage to the room. 12) Maintain guest history files on all guests. 13) Communicate VIP arrivals to designated personnel for escort and delivery of amenities. 14) Set up accurate accounts for each guest checking in according to their requirements, i.e. sharewiths, separate room/tax/incidentals, comps. 15) File registration cards and vouchers in bucket by room number. 16) Extend every effort to obtain satisfactory alternative accommodations for guests with reservations when the hotel cannot accommodate them. Follow established procedures for "walking" guests. 17) Accommodate room changes expediently. 18) Handle guest complaints according to the instant pacification procedures, ensuring guest satisfaction. 19) Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up within 20 minutes to ensure completion and guest satisfaction. 20) Take, record and relay messages accurately, completely and legibly. Distribute hotel personnel messages to appropriate individuals. 21) Accept and record wake-up call requests; delivery to PBX. 22) Issue safe deposit boxes to guests and ensure security of keys. 23) Distribute all guest and department mail. 24) Monitor, send and distribute guest faxes. 25) Document and confirm reservations and cancellations. 26) Block rooms in the computer and follow through on designated requirements. 27) Pre-register designated guests and prepare key packets. 28) Communicate pertinent guest information to designated departments/personnel, i.e. special requests, amenity delivery. 29) Generate, print and distribute daily and weekly reports. 30) Resolve discrepancies on the room status report with Housekeeping. 31) Match the bucket check to in-house guest ledger report; report discrepancies to manager. 32) Process all checkouts according to established hotel requirements. a) Resolve any late charges. b) Present folio to guest and resolve any disputed charges. c) Settle guest accounts following Accounting procedures. d) Retrieve guest room key from guest. e) Request guest comments on their stay. 33) Process express checkouts throughout the shift. 34) Handle requests for late checkouts according to established hotel procedures. 35) Conduct group check-ins/outs according to established hotel procedures. 36) Assist all departments/executives in obtaining appropriate information regarding groups, inventory and guest information. 37) Adhere to all cashiering procedures: a. Process adjustment vouchers, paid-outs, correction vouchers, miscellaneous charges. b. Make change for guest. c. Cash guests' personal checks/travelers checks. d. Post charges. e. Settle room accounts. f. Run closing reports. g. Count bank at end of shift. h. Complete designated cashier reports. i. Balance receipts. j. Drop receipts. k. Secure bank. 41) Legibly document pertinent information in the logbook. 42) Run audit reports. 43) Compile Flash report, Revenue and Spread Sheets. 44) Perform computer maintenance procedures for Encore and Micros systems. 45) Successfully complete the training/certification process for this position. SECONDARY JOB FUNCTIONS: 1) Assist PBX with switchboard duties. 2) Assist with Reservations calls. Handle all Reservation calls after that office closes; process, record and follow up any details relative to such. 3) Provide Concierge service when no Concierge is available. 4) Assist in other Front Office areas as assigned. 5) Provide guest room tours. 6) Legibly document maintenance needs on work orders and submit to Engineering. NOTE: A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.

Job DescriptionSalary: $41k+commisions Job Overview The Guest Relations Agent ensures every LRMB guest enjoys a flawless, memorable experience by delivering exceptional service, anticipating needs, and providing intuitive hospitality. This role combines front desk and concierge responsibilities and requires strong communication skills, attention to detail, and a passion for service excellence. The ideal candidate thrives in a fast-paced, luxury environment and takes ownership of the guest journey from pre-arrival to post-departure. Responsibilities and Duties Guest Experience & Service Excellence • Embody and deliver LRMB guest service luxury standards consistently., • Anticipate guest needs, provide personalized service, and handle all requests and complaints with care and sincerity., • Ensure flawless arrival and departure experiences following LRMB guest journey protocols., • Recognize and provide special amenities for children and pets, creating a welcoming and inclusive environment., • Maintain accurate guest profiles to ensure seamless communication and service delivery. Concierge & Front Desk Duties • Assist with check-ins, check-outs, and in-house guest requests., • Coordinate amenities and concierge services in partnership with LRMB preferred vendors., • Verify that all units are ready and compliant with LRMB standards before guest arrival., • Participate in pre-shift meetings to stay updated on guest arrivals, departures, and special requests. Operational & Administrative Support • Continuously improve skills and knowledge to enhance service delivery., • Document and manage guest interactions accurately in internal systems., • Support the broader mission and values of LRMB in daily operations. Skills & Qualifications • Excellent interpersonal and communication skills, both in-person and via phone., • Fluent in English, both written and verbal., • Strong computer skills and ability to learn multiple software platforms., • Ability to prioritize, organize, and follow up efficiently., • Professional demeanor, personable, and enthusiastic., • Observant, detail-oriented, and able to multitask in a busy environment., • Flexible availability, including days, evenings, weekends, and holidays., • Knowledge of local restaurants, attractions, and hot spots preferred., • Reliable transportation required. Ideal Candidate Possess • 12 years of experience in hotel front office, concierge, or guest relations., • High degree of professionalism and analytical abilities., • Exceptional organizational, computer, and communication skills., • Passion for delivering luxury hospitality experiences and exceeding guest expectations.

Job DescriptionSalary: $70,000 - $80,000 Company Overview At melin we believe that with more thought, time and care invested into how we make our products that we can actually extend the life of our hats and the adventures we take them on. We are looking to expand our internal family and are seeking one incredible human capable of excellence in a fast-paced work environment and eager to join an elite, yet small team of A players Summary The Store Manager will be responsible to leading and coaching the store team to provide the highest level of connection and focus to each guest that enters a melin store. To always put the team and guest first, and work to build a lifelong relationship with each melin guest and the melin brand. In addition, the Store Manager will be responsible for opening and closing the store, handling operational procedures, inventory management, managing the POS system, hiring and training staff, scheduling, and overall upkeep of the store while providing exceptional customer service and fostering a team environment. The Store Manager should have scheduling flexibility, excellent management skills, customer service orientation, and problem-solving abilities. Areas of Responsibility included but notlimitedto: Operations/Sales/Customer Service: • Partner with Store Manager to manage the store financials by driving sales through a premium guest experience, coaching best in class sales experts, and running an effective operational system that aligns with the melin Culture and Retail Operating Principles., • Manage and execute store product flow, back of house operations, supply needs, and daily store maintenance., • Assist the Store Manager with staff hiring, onboarding, and training., • Deliver and demonstrate strong interpersonal and communications skills both verbal and written, strong independent work ethic, excellent time management skills, and organizational abilities., • Assist and support Store Manager with store marketing event activations., • Execute seasonal floor sets/visual merchandising directives within the store and maintain visual standards and brand image daily. Product Knowledge • Be the product expert, understand the customer needs, share your product knowledge and guide our customers to product selections that meet their needs., • Exhibit deep and extensive product knowledge to support all client inquiries, questions, and concerns; maintain consistent awareness of the competition and what melin brings to the market. Be an expert on melins product lines, current fashion trends, understand the customer needs, and creatively communicate selections that meet their needs., • Consistently share your product knowledge with staff, provide coaching relating to product and selling techniques in order foster productivity among the store team., • Consistently provide a positive, outgoing, high energy, entrepreneurial, sales focused attitude. POS Expert • Manager POS issues. Reconcile tills, process returns, exchanges, gift cards, and discounts accurately. Manage Staff: 40%-50% of your time • Lead by example, support, and train the melin premium guest experience., • Motivate and inspire staff by approaching the sales floor each day with enthusiasm and outgoing stoke. Lead by example in everything you do., • Assist Store Manager to manage the store team including recruiting, hiring, training, and career development in collaboration with Corporate Human Resources., • As an Assistant Store Manager, you will be asked to open/close the shop on your own., • Assist Store Manager to manage staff schedule, to include but not limited to time off, coverage swaps, daily breaks and lunches, cover schedule gaps as required., • Assist and support Store Manager to manage employee relations, conflict, and resolution., • Assist Store Manager with performance check ins with staff in accordance with the corporate calendar. Inventory: 20% of your time • Properly merchandise and re-merchandise all items in the store when needed., • Assist Store Manager to manage store inventory, monthly cycle counts, restocking product and receiving new product., • Assist Store Manager to identify holes in shop inventory and place fill in orders to bring stock to correct inventory levels., • Must be able to lift, carry or otherwise move objects weighing up to 15 pounds when merchandising the sales floor and use ladders or stairs. Events/Marketing: 10%-15% of your time • Support and assist with all store events, required to be present for all events unless otherwise approved byyour manager., • Be respectful, professional, and responsible for the promotion and marketing of all store events., • Assist Store Manager to conceive, execute and manage at least 1 event per quarter that is unique to the flagship location. Goals • Lead the sales team in its goal of giving such great Customer Service that customer loyalty is builtand customers are inspired to tell other people (or the internet) about how great their experiencewas, • Constant tactile and process improvements to our overall Sales/Customer Service approach, helpbuild melin into a better version of itself., • Create the most unique and interesting retail store that speaks to what melin has stands for. What we offer: • Employee Discount to all Archipelago brands (OluKai, Roark, Melin), • Comped yearly product from all Archipelago brands, • Flexible work schedule, • Snack/beverage reimbursement up to $100 / month, • Bonus Program eligibility, • Team building events and paid community service opportunities., • Medical, Dental, and Vision benefits, • Company paid Life Insurance, • 401k with employer match in accordance with plan guidelines, • Paid Time Offaccrued annually We are looking for someone with the following skills and qualifications: • Minimum of 2 years retail experience, 1 year of management experience., • College degree is a plus, but retail experience and results go a long ways., • Ability and willingness to work weekends, evenings, and holidays as needed., • Self-motivated leader with strong entrepreneurial skills., • Innate guest centric mindset., • Shows elevated communication skills and can tailor style to suit the audience., • Willing to take on store manager responsibilities in absence of the store manager., • Can smile and bring a fun and positive energy to the store team and understands the value of and how to create a culture that encourages collaboration, teamwork and service towards staff and guests. Archipelago Companies values a diverse, inclusive, and entrepreneurial workforce and culture, and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individuals race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at hr@arch-cos.com. Archipelago will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.

Job Description*$500 Sign-on Bonus. You will receive $250 upon a successful 90 day completion and $250 upon 180 day completion of employment. Principle Responsibilities/Position Purpose: The In Room Dining Order Taker is responsible for being knowledgeable about all menu items and for taking accurate guest orders and putting them in the system, while providing a comfortable and genuine experience for the guest. EXAMPLE OF DUTIES: ESSENTIAL FUNCTIONS • Answer the In Room Dining Telephone in a friendly and courteous manner to ensure guest satisfaction. Answer any questions the guest may have about menu items while up selling i.e. offering wine, dessert, bottled water, etc. Read the order back to the guest in order to assure that everything is correct. Quoting the estimated delivery time to the guest i.e. (25 minutes for cold items and 35 minutes for hot items)., • Assist and ensure that the In Room Dining Department is organized, fully stocked with inventory items (if not, filling out a requisition for them). During periods of high volume assists with the setting up of orders and on occasion will assist servers in completing their side work. Orders to guests in a friendly and courteous manner to ensure guest satisfaction. After set up, present check and obtain payment. Delivers payment/signed check to order taker for closing., • Set up room service trays and tables in anticipation of incoming orders., • Monitor progress of quest dining experience and remove trays and tables from guest floors at appropriate time; return them to designated locations in a prompt and orderly fashion., • Assist with preparation of guest amenities and deliver to guest rooms; reove when appropriate. Other Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the resort. Regular attendance in conformance with the standards, which may be established by Trump National Doral-Miami from time to time, is essential to the successful performance of this position. Due to the industry that we are in a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing guest satisfaction and as a result there will be times when our associates in Operations will call upon us for support in order to ensure guest satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the Leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. • Attend mandatory meetings., • Perform all assigned side work such as replenishing condiments and restocking side stands., • Abide by all state, federal and corporate liquor regulations pertaining to serving alcoholic beverages., • Perform general cleaning tasks to adhere to health and safety standards., • Keep work area clean and organized., • Complete other duties as assigned by supervisor. PHYSICAL REQUIREMENTS: Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours; Constant – 6-8 hours Physical Activity Frequency Sitting Occasional Walking Constant Climbing stairs Occasional Crouching/Bending/Stooping Frequent Reaching Constant Grasping Constant Pushing/Pulling Frequent Near Vision Constant Far Vision Constant Hearing Frequent Talking Frequent Smell Frequent Taste Occasional Lifting/Carrying(# lbs) – up to 50 lbs. Frequent Travel Never OTHER DUTIES: Assimilate into Trump National Doral-Miami Cultural Foundation through understanding, supporting and participating in all elements of The Trump Cornerstones. Demonstrate working knowledge of the service standards. SAFETY REQUIREMENTS: OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety: • Safety Shoes (slip resistant) preferred, • Use of gloves (latex, vinyl, plastic), • Apron Associates will be trained in the proper use and care of assigned PPE. The resort provides the required PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Leader. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. • Must have basic knowledge of food and beverage preparation, service standards, guest relations and etiquette., • Knowledge of the appropriate table settings, service ware and menu items., • Ability to communicate orally and verbally in English with associates and outside entities. Certain positions will require the ability to read and write in English as well., • Ability to remember, recite and promote the variety of menu items., • Ability to transport large trays weighing up to 40 lbs. through a crowded room on a continuous basis throughout shift., • Ability to operate beverage and basic kitchen equipment., • Ability to operate a keyboard and learn Point of Sale procedures to pre-check order and close out the check., • Willingness and ability to taste food items relevant to the menu. QUALIFICATION STANDARDS: EDUCATION High School graduate or equivalent preferred. EXPERIENCE Prefer one year previous serving experience. Prior hospitality experience preferred LICENSES OR CERTIFICATES Food Handler Certification; Responsible Vendors Training; CPR Training preferred GROOMING All associates must maintain a neat, clean and well-groomed appearance (specific standards available). OTHER Additional language ability is preferred, Spanish in particular. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Job DescriptionBenefits: • Bonus based on performance, • Employee discounts, • Health insurance, • Wellness resources GENERAL SUMMARY: The Fitness Sales Manager is responsible for ensuring a positive customer experience personally and through Coach’s supervision. Fitness Sales Manager are responsible for delivering great member service along with Private Training & Supplement revenue. As needed, they address member concerns, employee relations issues, and oversee scheduling and time-keeping activities. On a regular basis, they communicate and enforce Company and Club policies and procedures. Fitness Sales Manager are responsible for the successful attainment of revenue goals pertaining to Private Training and Supplements. This position requires 7 day a week availability including both morning and nights. ESSENTIAL DUTIES & RESPONSIBILITIES: 1) Sell and Conduct Private Training & Small Group Training with Members • Sells training sessions. Executes an effective prospecting strategy, conducts guest tours, and responsible for completing sales of staff when needed through the Turn-Over process. • Service Intro PT packages, build value, and re-sign clients on full programs to hand off to the coaching staff., • Member prospecting in person/digital to generate complimentary appointments to sell personal training programs to., • Ensures accurate administration of client Programs, supplement purchases, measurement tracking, workout programs. Arrives on time, prepared and attentive for training appointments. • Assists in all revenue generating activities, including but not limited to: complimentary workouts, supplement booths, body fat tables, seminars, workshops, etc. • Responsible for achieving monthly revenue objectives set forth by the Company with regards to Private Training and Supplements. • Reviews daily club sales performance and individual employee performance statistics with the Fitness Manager, Vice President and staff members to identify issues and clarify behaviors needed to achieve club sales goals. administers company policies as they relate to the sales process. • Independently schedule and manage client appointments to ensure optimal time management and service delivery., • Coordinate directly with clients to arrange sessions, meetings, or service visits according to their availability and needs. • Maintain up-to-date scheduling records and make adjustments to accommodate changes or cancellations., • Responsible for managing personal client scheduling and calendar coordination., • Independently schedule and manage client appointments to ensure optimal time management and service delivery., • Coordinate directly with clients to arrange sessions, meetings, or service visits according to their availability and needs. • Maintain up-to-date scheduling records and make adjustments to accommodate changes or cancellations., • Responsible for managing personal client scheduling and calendar coordination., • Oversaw the full scheduling lifecycle for individual client appointments. 2) Club Administration • Works with the Fitness Manager to ensure coaches are productive, that revenue and service goals are properly communicated and that the Club remains on-track to attain daily, weekly and monthly financial goals. Sets monthly, weekly and daily goals and objectives which are consistent with or above those of the Company. Conducts monthly, weekly and daily meetings with the coaches to review performance and operations and offer direction, motivation and guidance toward achieving personal and club goals. • Handles member service matters such as providing tours of the Club, explaining services offered by the Coaching Department and signing a member up for training agreements and appointments. Mediates member issues and concerns in a timely and effective manner, elevating issues when appropriate. • Performs various administrative and housekeeping duties within assigned areas as needed., • Alerts the Operations staff of repairs and maintenance needs in the club. Personally, conducts facility walk through daily. • Supervises coach sales activities. Reviews agreements and prepares daily paperwork., • Complies with operational procedures in the club and follows-up with compliance checks through the monitoring of club systems and employee performance. ORGANIZATION RELATIONSHIPS: The Fitness PT Sales Admin will report directly to the Fitness Manager and/or General Manager. Fitness PT Sales Admin will communicate and enforce all Policy and Procedures with the Coaching Team. Duties require interaction with all club members and employees. REQUIRED QUALIFICATIONS: 1) Knowledge, skills & abilities: • In depth knowledge of Personal Training techniques from assessment to program design, and sales., • Must be able to operate and adjust all Fitness equipment., • Knowledge of company policies, practices and procedures, including emergency and safety procedures., • Strong interpersonal and communication skills. Able to demonstrate and maintain a friendly, enthusiastic and positive attitude. • Possesses a strong customer service focus. Responds professionally to requests and inquiries from guests, members and staff. • Understands and follows oral and written instructions. Communicates clearly and concisely., • Possesses strong organizational skills. Understands basic record keeping practices and procedures. Demonstrates the ability to organize and prioritize multiple tasks. • Must be computer proficient, with basic skills in Microsoft Word and Excel., • Adhere to meal and rest break periods and must clock in and out for all shift times. 2) Required Experience: • Minimum of one certification from organization recognized by UFC Gym, • Current CPR/AED certification, • High school diploma or GED., • Four-year degree in a related field recognized by UFC Gym (preferred)., • Minimum 2 years of related experience., • Experience in management/employee relations preferred. 3) Physical Requirements: • While performing the duties of this job, the employee is regularly required to stand., • Physical effort required for daily duties include lifting heavy weights, squatting, bending, reaching, spotting, and prolonged standing and walking. Must be able to frequently lift and/or move up to 45+ lbs. Benefits: • Employee discounts, • Free uniforms, • Health insurance for eligible employees, • Opportunity for advancement, • Training & developmentBenefits:, • Bonus based on performance for eligible employees, • Competitive salary, • Dental insurance for eligible employees, • Employee discounts, • Flexible schedule, • Free uniforms, • Health insurance for eligible employees, • Opportunity for advancement, • Paid time off, • Training & development, • Tuition assistance, • Vision insurance for eligible employees, • Wellness resourcesThis position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.

Job DescriptionBenefits: • Bonus based on performance, • Company parties, • Dental insurance, • Employee discounts, • Health insurance, • Paid time off, • Training & development, • Tuition assistance, • Vision insurance, • Wellness resources GENERAL SUMMARY: The MMA Sales Manager is responsible for ensuring a positive customer experience personally and through Coach’s supervision. MMA Sales Manager are responsible for delivering great member service along with Private Training & Supplement revenue. As needed, they address member concerns, employee relations issues, and oversee scheduling and time-keeping activities. On a regular basis, they communicate and enforce Company and Club policies and procedures. MMA Sales Manager are responsible for the successful attainment of revenue goals pertaining to Private Training and Supplements. This position requires 7 day a week availability including both morning and nights. ESSENTIAL DUTIES & RESPONSIBILITIES: 1) Sell and Conduct Private Training & Small Group Training with Members • Sells training sessions. Executes an effective prospecting strategy, conducts guest tours, and responsible for completing sales of staff when needed through the Turn-Over process. • Service Intro PT packages, build value, and re-sign clients on full programs to hand off to the coaching staff., • Member prospecting in person/digital to generate complimentary appointments to sell personal training programs to., • Ensures accurate administration of client Programs, supplement purchases, measurement tracking, workout programs. Arrives on time, prepared and attentive for training appointments. • Assists in all revenue generating activities, including but not limited to: complimentary workouts, supplement booths, body fat tables, seminars, workshops, etc. • Responsible for achieving monthly revenue objectives set forth by the Company with regards to Private Training and Supplements. • Reviews daily club sales performance and individual employee performance statistics with the Fitness Manager, Vice President and staff members to identify issues and clarify behaviors needed to achieve club sales goals. administers company policies as they relate to the sales process. • Independently schedule and manage client appointments to ensure optimal time management and service delivery., • Coordinate directly with clients to arrange sessions, meetings, or service visits according to their availability and needs. • Maintain up-to-date scheduling records and make adjustments to accommodate changes or cancellations., • Responsible for managing personal client scheduling and calendar coordination., • Independently schedule and manage client appointments to ensure optimal time management and service delivery., • Coordinate directly with clients to arrange sessions, meetings, or service visits according to their availability and needs. • Maintain up-to-date scheduling records and make adjustments to accommodate changes or cancellations., • Responsible for managing personal client scheduling and calendar coordination., • Oversaw the full scheduling lifecycle for individual client appointments. 2) Club Administration • Works with the Fitness Manager to ensure coaches are productive, that revenue and service goals are properly communicated and that the Club remains on-track to attain daily, weekly and monthly financial goals. Sets monthly, weekly and daily goals and objectives which are consistent with or above those of the Company. Conducts monthly, weekly and daily meetings with the coaches to review performance and operations and offer direction, motivation and guidance toward achieving personal and club goals. • Handles member service matters such as providing tours of the Club, explaining services offered by the Coaching Department and signing a member up for training agreements and appointments. Mediates member issues and concerns in a timely and effective manner, elevating issues when appropriate. • Performs various administrative and housekeeping duties within assigned areas as needed., • Alerts the Operations staff of repairs and maintenance needs in the club. Personally, conducts facility walk through daily. • Supervises coach sales activities. Reviews agreements and prepares daily paperwork., • Complies with operational procedures in the club and follows-up with compliance checks through the monitoring of club systems and employee performance. ORGANIZATION RELATIONSHIPS: The MMA PT Sales Admin will report directly to the Fitness Manager and/or General Manager. MMA PT Sales Admin will communicate and enforce all Policy and Procedures with the Coaching Team. Duties require interaction with all club members and employees. REQUIRED QUALIFICATIONS: 1) Knowledge, skills & abilities: • In depth knowledge of Personal Training techniques from assessment to program design, and sales., • In depth experience and thorough Mixed Martial Arts technical ability related to Striking/Grappling. (MMA PT Sales Manager Only), • Must be able to operate and adjust all Fitness equipment., • Knowledge of company policies, practices and procedures, including emergency and safety procedures., • Strong interpersonal and communication skills. Able to demonstrate and maintain a friendly, enthusiastic and positive attitude. • Possesses a strong customer service focus. Responds professionally to requests and inquiries from guests, members and staff. • Understands and follows oral and written instructions. Communicates clearly and concisely., • Possesses strong organizational skills. Understands basic record keeping practices and procedures. Demonstrates the ability to organize and prioritize multiple tasks. • Must be computer proficient, with basic skills in Microsoft Word and Excel., • Adhere to meal and rest break periods and must clock in and out for all shift times. 2) Required Experience: • Minimum of one certification from organization recognized by UFC Gym, • Current CPR/AED certification, • High school diploma or GED., • Four-year degree in a related field recognized by UFC Gym (preferred)., • Minimum 2 years of related experience., • Experience in management/employee relations preferred. 3) Physical Requirements: • While performing the duties of this job, the employee is regularly required to stand., • Physical effort required for daily duties include lifting heavy weights, squatting, bending, reaching, spotting, and prolonged standing and walking. Must be able to frequently lift and/or move up to 45+ lbs. This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.

Job Description We Empower the Fighting Spirit in You! We Offer • Compensation package: Competitive base salary plus bonus., • Comprehensive health benefits: Full coverage for medical, dental, and vision., • Generous paid time off: Ample vacation days, personal leave, and holidays., • Free membership perks: Complimentary access to all our fitness centers., • Employee discounts and special offers: Exclusive deals on fitness products and wellness services., • Flexible scheduling tailored to your needs: Work hours that fit your personal and professional commitments., • A fitness-focused workplace vibe: On-site fitness classes, wellness programs, and a supportive community., • Free or discounted recertification (NASM, ACE, ISSA): Maintain and upgrade your certifications at little to no cost., • Expand your client base: Leverage our large member network to grow your business., • Ongoing in-house training: Regular workshops and training sessions., • Plus, more exciting perks: Team-building events, wellness challenges, and UFC recognition programs! Responsibilities • Recruit, hire, train and develop a strong team of coaches and potential leaders., • Maintain a fully engaged and high performing Personal Training/MMA team that aligns with company values and goals., • Handles member service matters, such as: providing tours of the Club, explaining services offered by the Fitness Department and signing members up for training agreements and appointments., • Performs various administrative and housekeeping duties within assigned areas as needed., • Complies with operational procedures in the club and follows up with compliance checks through the monitoring of club systems and employee performance., • Works the floor to assist members and encourages their involvement in private training., • Assists in all revenue generating activities, including but not limited to: complimentary workouts, supplement booths, body fat tables, seminars, workshops, etc., • Sells training sessions. Executes an effective prospecting strategy, conducts guest tours, and assumes responsibility for completing sales of staff when needed through the Turn-Over process., • Responsible for achieving monthly revenue objectives set forth by the Company with regards to private training and supplements. Qualifications • In depth knowledge of Personal Training techniques from assessment to program design., • A minimum of 1 certification from an organization recognized by UFC Gym is required., • A Minimum 1 year of related experience., • Experience in management/employee relations preferred. About UFC GYM • The ultimate “Big Gym” experience, UFC GYM raises the bar of what big-box gyms should offer their members., • Members get everything they need under one roof – robust cardio equipment, coach-led group classes, weightlifting and free weights, martial arts and MMA-inspired fitness training, martial arts equipment, youth programming, personal training, yoga, Pilates, and more! Apply today! We respond to all applications!

Job Description Loews Coral Gables Hotel features 242 guestrooms, including 23 beautifully designed suites, 30,0000 square feet of indoor/outdoor flexible meeting space, an expansive 9th floor pool deck, four Miami-inspired dining outlets and more. Located just four blocks from the Gables' iconic Miracle Mile, the hotel is the centerpiece of The Plaza Coral Gables, a 2.1 million square foot mixed-use development showcasing retail space, dining and entertainment experiences. Loews Coral Gables Hotel is the second Loews Hotel to open in South Florida, joining 25 other properties across the US and Canada that make up the Loews Hotels & Co portfolio. To clean all public guest room areas of the hotel as assigned. To promote good public relations. Essential Functions and Responsibilities • Reports to work as scheduled, in proper uniform, in accordance with the company's personal appearance standards, • Consistently maintains a friendly positive attitude that ensures positive guest experience and giving recognition to returning guests., • Follow and adhere to all policies and procedures as set forth by the Housekeeping Department, • Follows proper etiquette when communicating over the radio, • Respond, follow and close HotSOS and other requests when assigned to them by the proper usage of Rexx/ radio, • Responsible for helping room attendants by emptying trash and soiled linen from housekeeping carts, • Help maintain the following areas at all times: public rest rooms, hotel lobby levels, ashtrays , elevators and tracks, ice machine areas, stairwells, building entrance and hallways, • Handle guests with excellent guest relations skills, • Clean back-of-the-house windows as needed, • Vacuum guest hallways daily, • Use proper chemicals when cleaning as described by the department's procedures, • Attend all departmental meetings as scheduled, • Perform all duties in a timely and efficient manner, • Maintain linen closets clean, stock and organize, • Bring trash to compactor at the end of the day, • Responsible for washing guest room glassware and delivered to linen closets, • Responsible for bringing dirty glassware to housekeeping at the end of the shift, • Perform all other duties as directed by management that are consistent with the policies and procedures of the company, • Notifies immediate supervisors promptly and fully of all problems or unusual matters of significance, • Is polite, friendly, and helpful to the guests, management, and fellow team members, • Attends all appropriate hotel meetings and training sessions, • Maintains cleanliness and excellent condition of equipment, and work area, • Executes emergency procedures in accordance with hotel standards, • Complies with safety regulations and procedures, • Complies with hotel policies and rules, • Recycles whenever possible, • Remains current with hotel information and changes Supportive Functions and Responsibilities • Promotes and applies teamwork skills at all times, • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance, • Complies with hotel uniform and grooming standards Qualifications • Previous experience an asset, • Able to work as part of a dynamic quality-driven team, • Basic English language skills, • Requires extensive standing, walking, lifting and bending, • Able to push, stand, stoop, bend, and lift items weighing up to 150 pounds repetitively during entire shift, • Able to work a flexible schedule, including weekends and holidays, • Must be customer-service orientated and have excellent hospitality skills Physical Demands It is required by this position that one will be: • On their feet over 2/3 of the time, • Walking over 2/3 of the time, • Using hands to handle, feel or point over 2/3 of the time, • Stooping, kneeling, crouching, crawling 1/3 of the time, • Using their listening and communication skills 2/3 of the time., • Able to push, pull, and carry 150 lbs There are special vision requirements that we ask for and they are: • Close vision (clear vision at 20 inches or less), • Distance vision (clear vision at 20 feet or more), • Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point), • Depth perception (three-dimensional vision, ability to judge distances and spatial relationships) Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Job Description We are currently recruiting for a new property scheduled to open in August 2026. This is part of our advance recruiting efforts and start dates will align closer to the opening timeline rather than immediately. Our Story: THE WELL is your one-stop shop for wellness. We integrate modern medicine and ancient healing, focusing on whole-person care. Our services, products and experiences address the physical, mental and spiritual aspects of well-being to help you feel your best. We started THE WELL to help you make wellness part of your every day — whether it’s kicking off a meditation practice or tackling a chronic health condition. Whatever your path may be, we’re here to guide you. THE WELL Bay Harbor Islands: Tucked away on Bay Harbor Islands and perfectly removed from the hurried pace of Miami, THE WELL Bay Harbor Islands is the first of its kind — a place where you can live, work and play with wellness. With 13,000 square feet of best-in-class amenities, this premier fitness and wellness destination includes a restorative Bath House featuring Miami's first caldarium, a halotherapy steam room and an innovative Infrared and Sound Dome, vitality treatment rooms, state-of-the-art movement and fitness studios with daily programming and fresh juice and organic snack bar. Whether you live in The Residences, work in The Offices or are a guest or member at The Club, THE WELL Bay Harbor Islands is designed to put wellness at the center of your life, creating the time and space to disconnect, slow down and to refocus on what matters most: your well-being. Location: 1177 Kane Concourse, Bay Harbor Islands, FL 33154 The Role: The Wellness Attendant is responsible for maintaining the cleanliness, organization, and overall presentation of the Club space while supporting guest relations and service delivery. This role requires a strong attention to detail, professionalism, and a commitment to upholding THE WELL’s standards in a fast-paced, hospitality-driven environment. This position may be regularly assigned to support the men's locker room, fitness, and wellness facilities. Assignments may vary based on operational needs. Reports to: Wellness Manager Supervises: Not a supervisory position The Responsibilities: Janitorial & Organizational Services Maintain a clean, organized, and sanitized environment across all areas of the club and back-of-house, including both team member and guest-facing spaces. Inspect, clean and maintain locker rooms, restrooms, lounge, bath house elements, shower areas and fitness floors throughout the day. Empty trash containers and towel bins. Keep work areas and equipment clean, organized, and fully stocked. Replenish towels, amenities and all other supplies for guests. Ensure sanitizing of all fitness center equipment after each use. Prepare lockers for member and guest use and restock amenities throughout the day. Spot-check and disinfect high-touch surfaces, restrooms, and showers regularly. Follow detailed opening and closing checklists, including but not limited to dusting, mopping, sweeping, organizing, and disinfecting. Ensure all linens are stocked and ready for member/guest use and treatments. Prepare for the day all guest service areas including but not limited to the cold plunge, infrared sauna, gym, and movement studio. Turn around Movement Studio between classes by sanitizing fitness equipment, dusting the floor and preparing it for the next class. Keep loose fitness equipment organized. Guest Relations Maintain positive guest relations at all times. Greet guests upon arrival and provide a tour of the facility if required, serving as a brand ambassador for THE WELL. Provide fond farewell upon guest’s departure. Deliver exceptional service by following THE WELL’s guest protocols and demonstrating genuine care and attention to detail. Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day. Consistently track and update guest preferences in their profiles, sharing relevant details with the team. Maintain strict confidentiality regarding client information, including medical and personal data. Immediately report guest complaints to the Leader on Duty for timely and effective resolution. Assist members with operational questions on equipment as well as small equipment usage on the fitness floors. Help members with touchless technology services available for members on the Fitness Mezzanine, ensuring a good experience throughout the service for the guest. Health & Safety Maintain day-to-day responsibility for cleanliness, equipment, and product standards. Complete required training on health and safety laws, as well as hygiene and sanitation protocols. Guest Privacy & Locker Room Operations • Team members may support gender-designated and inclusive guest locker room spaces based on operational needs and guest privacy considerations. Perks & Benefits Benefits offerings vary based on full-time or part-time status and may include: Comprehensive benefits package, including Medical, Dental, Flexible Spending Accounts (FSA), and voluntary supplemental insurance options Paid time off Paid parental leave 401(k) pre-tax retirement savings plan Commuter benefits Access to wellness programs and exclusive service and retail discounts Professional development workshops Employee Assistance Program (EAP)

Job Description JOB SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in assignment sheets/workboards. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. JOB SPECIFIC TASKS Safety and Security • Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor., • Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel., • Follow Hazardous Material Management Program procedures for handling and disposing of chemicals, fertilizer, pesticides, blood borne pathogens, etc., including using Material Safety Data Sheets (MSDS)., • Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment., • Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters)., • Maintain awareness of undesirable persons on property premises., • Follow policies and procedures for the safe operation and storage of tools, equipment, and machines., • Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury., • Complete appropriate safety training and certifications to perform work tasks. Policies and Procedures • Protect the privacy and security of guests and coworkers., • Maintain confidentiality of proprietary materials and information., • Follow company and department policies and procedures., • Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures., • Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures., • Perform other reasonable job duties as requested by Supervisors. Guest Relations • Address guests' service needs in a professional, positive, and timely manner., • Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust., • Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible., • Assist other employees to ensure proper coverage and prompt guest service., • Thank guests with genuine appreciation and provide a fond farewell., • Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible., • Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones)., • Engage guests in conversation regarding their stay, property services, and area attractions/offerings. Communication • Provide assistance to coworkers, ensuring they understand their tasks., • Speak to guests and co-workers using clear, appropriate and professional language., • Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property., • Talk with and listen to other employees to effectively exchange information., • Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email)., • Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call. Assists Management • Assign and ensure work tasks are completed on time and that they meet appropriate quality standards., • Serve as a departmental role model or mentor by working alongside employees to perform technical or functional job duties., • Encourage and motivate employees to perform their best, take responsibility for tasks and assignments, make decisions and provide input on possible improvements., • JOB SPECIFIC TASKS (continued), • Assist management to ensure that hourly employees have the necessary resources to effectively perform their jobs (e.g., supplies, equipment, and inventory)., • Ensure that hourly employees are trained on company core values, job roles, responsibilities, and technical and service aspects of the job., • Ensure employee compliance with company standards and policies and external regulations (e.g., safety, OSHA, department-specific procedures such as food standards)., • Listen to hourly employees' suggestions for improving how work is done and how guests are served, gaining management support as needed to act upon suggestions., • Assist management in establishing and communicating goals, performance expectations, timetables and deadlines for shift or departmental operations to hourly employees and ensure that they are understood., • Coordinate tasks and work with other departments to ensure that the department runs efficiently., • Assist management in counseling hourly employees on work related concerns and issues to ensure satisfaction and productivity. Working with Others • Support all co-workers and treat them with dignity and respect., • Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality., • Actively listen to and consider the concerns of other employees, responding appropriately and effectively., • Develop and maintain positive and productive working relationships with other employees and departments., • Partner with and assist others to promote an environment of teamwork and achieve common goals. Quality Assurance/Quality Improvement • Comply with quality assurance expectations and standards., • Monitor the performance of others to ensure adherence to quality expectations and standards. Physical Tasks • Stand, sit, or walk for an extended period of time or for an entire work shift., • Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Housekeeping Protocol • Identify and report preventative or other maintenance issues in public areas or guest rooms., • Contact Engineering, At Your Service (AYS), Delighted to Serve (DTS), or Housekeeping office directly for urgent repairs., • Respond promptly to requests from guests, Front Desk, or At Your Service requests., • Identify room assignments and type of cleaning required for each room based on codes listed on assignment sheets/workboards., • Complete required Housekeeping paperwork, including reports, worksheets, activity logs, and checklists., • Document and report outstanding issues that need to be handled to the manager/supervisor after shift is complete., • Use checklists to ensure that cleanliness and condition of each assigned area meets designated standards., • Select appropriate cleaning chemicals and necessary personal protective equipment for various surfaces and cleaning jobs, following OSHA regulations and corporate standards., • Complete incident reports for any incidents or accidents that occur during shift. Guest Rooms, Villas, and Suites • Enter guest rooms following procedures for gaining access, such as knocking three times, saying “Housekeeping,” and ensuring vacancy before entering., • Report missing hotel/resort property and damages to room to manager/supervisor. Housekeeping Quality Control • Inspect guest rooms after being cleaned by Housekeeper to ensure quality standards are met., • Inspect public areas/bathrooms, restaurants, fitness center, pool area, offices, and service areas after being cleaned by Housekeeper to ensure quality standards are met. Housekeeping Coordination • Verify room status listed on report, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms., • Check and resolve issues with discrepant rooms with the Front Desk (e.g., guest was scheduled to check-out but bags were found in the room)., • Assist Housekeeping management in managing daily activities of Housekeeping and Laundry., • Communicate additions or changes to the assignment sheets to Housekeeping staff as they arise throughout the shift., • Run reports to determine how many rooms are sold for each day, including the number of arrivals, departures, and vacant ready rooms., • Prepare and distribute assignment sheets/workboards to Housekeeping staff., • Close out house at the end of shift to ensure assigned rooms were cleaned, and communicate issues to next shift. CRITICAL COMPETENCIES Analytical Skills Decision-Making Problem Solving Personal Attributes Dependability Integrity Positive Demeanor Safety Orientation Presentation Stress Tolerance Adaptability/Flexibility Initiative Assist Management Resolving Conflict Delegating and directing Coaching and developing Team building Performance Management Interpersonal Skills Customer Service Orientation Team Work Diversity Relations Interpersonal Skills Organization Time Management Detail Orientation Multi-Tasking Planning and Organizing Communications Listening Communication English Language Proficiency Physical Ability Visual Acuity CANDIDATE PROFILE Education: High school diploma/GED equivalent Related work experience: At least 1 year of related work experience Supervisory experience: At least 1 year of supervisory experience Receipt of the job description does not imply nor create a promise of employment, nor an employment contract of any kind, and that my employment is at-will. This job description provides a general summary of the position from time to time the duties and responsibilities of this position may be amended, corrected or added to at the discretion of the Administration /Management. The hotel business functions seven days a week, 24 hours a day, all associates must realize this fact and be aware that at times it may be necessary to move associates from their accustomed shifts according to business demands. In addition, it is understood that the levels of business determine the amount of hours that are scheduled. I have read and agreed to the terms specified in this job description for the position I presently hold. A signed copy of this description will be kept in my personal record. I further understand that this job description may be revised at any time and that I will be provided with a revised copy.

Job Description*$500 Sign-on Bonus. You will receive $250 upon a successful 90 day completion and $250 upon 180 day completion of employment. POSITION PURPOSE: Clean and maintain all corridors, vending areas, elevators and landings and service areas on guest room floors, ensuring resort's standards of cleanliness. Provide linen supplies for Room Attendants and stock floor closets. Deliver and retrieve items requested by guests and Floor Supervisor. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS: • Monitor and maintain cleanliness, sanitation and organization of assigned work areas. Clean designated areas with proper chemicals, tools and equipment:, • Guest room floor corridors, • Floor closets, • Service corridors, • Elevators, tracks and landings, • Guest laundry room, • Guest vending areas, • Stairwells Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. Polish all woodwork. • Remove all dust, debris and foreign particles from upholstered furniture, including crevices and under cushions. Dust pictures, frames, mirrors, fire extinguisher boxes, exit signs, air vents. Clean all lamps light fixtures and light switches; check for proper working condition. Remove dust, spots and smears from windows, frames and ledges; wash windows as assigned. Remove dust, grease and smears from house/public phones and reposition properly. Remove dust on drapes weekly and realign to correct position daily. Inspect condition of planters and plants; remove debris, polish planters. Remove dust, dirt, marks and fingerprints from doors and door frames. Remove stains, scuff marks, and dust from baseboards, ledges and corners. Polish all brass surfaces., • Review assignment sheet and update completed assignments. Check with Floor Supervisor and Housekeeping office for additional assignments throughout the shift. Organize work duty priorities., • Review assigned area and complete general removal of any trash or debris on floors., • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day. Maintain positive guest relations at all times. Be familiar with all resort services/features and local attractions/activities to respond to guest inquiries accurately. Resolve guest complaints, ensuring guest satisfaction., • Provide timely delivery of any items requested by guests. Retrieve items from guest rooms and return to proper storage areas. Transport guest laundry and dry cleaning to correct guest rooms. Handle guest requests for shoe shines as assigned; retrieve shoes from guest room, shine shoes and return to guest room. Report any damages or maintenance problems to the Supervisor. Turn over any lost and found items to the Supervisor. Ensure security of guest room access and resort property. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the resort. Regular attendance in conformance with the standards, which may be established by Trump National Doral Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry that we are in, a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. • Attend all mandatory meetings., • Report all suspicious persons or activities, hazardous conditions, etc. to Safety/Security Department., • Provide general public assistance, instruction and/or guidance for guests and associates safety in the event of an emergency., • Complete all other duties as assigned by supervisor to include cross training., • Keep work area neat and organized. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. • Ability to communicate orally and verbally in English with staff and outside entities. Certain positions will require the ability to read and write in English as well., • Knowledge of chemical cleaning agents and operation of various cleaning equipment., • Ability to extend arms, scrub, bend, stoop, stand, and walk in public areas for extended periods of time., • Ability to understand and follow directions, and perform job functions with limited supervision. PHYSICAL REQUIREMENTS: Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours; Constant – 6-8 hours Physical Activity Frequency Sitting Rare Walking Constant Climbing stairs Constant Crouching/Bending/Stooping Frequent Reaching Frequent Grasping Constant Pushing/Pulling up to 100 lbs. Frequent Near Vision Constant Far Vision Constant Hearing Frequent Talking Frequent Smell Frequent Lifting/Carrying (# lbs) up to 75lbs Frequent Travel Never OTHER DUTIES: Assimilate into Trump National Doral Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. SAFETY REQUIREMENTS: OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety: • Proper clothing, safety equipment (i.e. gloves, safety shoes, back belt, etc) Associates will be trained in the proper use and care of assigned PPE. The resort provides the required PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Leader. QUALIFICATION STANDARDS: EDUCATION High School graduate or equivalent preferred EXPERIENCE Previous janitorial experience preferred. Knowledge of floor buffer, extractor operation LICENSES OR CERTIFICATES None GROOMING All associates must maintain a neat, clean and well-groomed appearance (specific standards available). Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Job Description JOB SUMMARY Answer and direct all incoming phone calls in a courteous, efficient manner to ensure ultimate guest satisfaction. Dispatch all internal and external customers Housekeeping needs to departmental staff. Produce daily assignment. Monitor and update room statuses in hotel property management system. Complete all necessary paperwork and other administrative duties. Report any service discrepancies to the appropriate manager or supervisor and resolve where possible. Report any safety or security discrepancies to the appropriate manager or supervisor. Maximize efficiency and conservation of water and chemicals by controlling load size and accurately specifying load content. Monitor the working condition and cleanliness of laundry/dry cleaning machinery and equipment. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Follow all safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Welcome and acknowledge all guests according to company standards. Support all co-workers and treat them with dignity and respect. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. JOB SPECIFIC TASKS Safety and Security • Follow Hazardous Material Management Program procedures for handling and disposing of chemicals, fertilizer, pesticides, blood borne pathogens, etc., including using Material Safety Data Sheets (MSDS)., • Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor., • Follow policies and procedures for the safe operation and storage of tools, equipment, and machines., • Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury., • Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment., • Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel., • Complete appropriate safety training and certifications to perform work tasks. Policies and Procedures • Protect the privacy and security of guests and coworkers., • Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures., • Follow company and department policies and procedures., • Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures., • Perform other reasonable job duties as requested by Supervisors. Guest Relations • Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible. Working with Others • Support all co-workers and treat them with dignity and respect. Quality Assurance/Quality Improvement • Comply with quality assurance expectations and standards. Physical Tasks • Stand, sit, or walk for an extended period of time or for an entire work shift., • Reach overhead and below the knees, including bending, twisting, pulling, and stooping., • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Housekeeping Protocol • Identify stained or damaged linen and determine status for repair, rewash, discard, or review by supervisor/manager., • Select appropriate cleaning chemicals and necessary personal protective equipment for various surfaces and cleaning jobs, following OSHA regulations and corporate standards. Clean and Maintain Laundry and Supply Room • Remove debris on floors after each sorting., • Replenish laundry supplies as needed throughout the work shift. Laundry Quality Control • Maximize efficiency and conservation of water and chemicals by controlling load size and accurately specifying load content., • Monitor the working condition and cleanliness of laundry/dry cleaning machinery and equipment., • Report faulty equipment, maintenance needs, and safety hazards to manager/supervisor. CRITICAL COMPETENCIES Interpersonal Skills Team Work Diversity Relations Communications Communication Listening Personal Attributes Positive Demeanor Presentation Dependability Organization Time Management Physical Abilities Agility CANDIDATE PROFILE Education No High school diploma/No G.E.D. equivalent Related Work Experience No related work experience is required Supervisory Experience No supervisory experience is required Receipt of the job description does not imply nor create a promise of employment, nor an employment contract of any kind, and that my employment is at-will. This job description provides a general summary of the position from time to time the duties and responsibilities of this position may be amended, corrected or added to at the discretion of the Administration /Management. The hotel business functions seven days a week, 24 hours a day, all associates must realize this fact and be aware that at times it may be necessary to move associates from their accustomed shifts according to business demands. In addition, it is understood that the levels of business determine the amount of hours that are scheduled. I have read and agreed to the terms specified in this job description for the position I presently hold. A signed copy of this description will be kept in my personal record. I further understand that this job description may be revised at any time and that I will be provided with a revised copy.

Job Description POSITION PURPOSE: Set up of Catering Events & Banquet rooms; serve food and beverages in a friendly, courteous and professional manner according to Trump National Doral - Miami ’s high standards of service. EXAMPLES OF DUTIES: • Lift, push and pull Banquet equipment to the assigned work area, • Polish and clean all necessary service items, • Greeting guests immediately in a sincerely warm, friendly manner, • Provide prompt, courteous and efficient food and beverage service, • Effectively handle guest concerns and advise the Captain/Banquet Manager of any deficiencies, • Perform all assigned side work tasks regularly to the satisfaction of the Captain ESSENTIAL FUNCTIONS: Set up banquet room as instructed by Banquet Leader to include linen, service-ware and glassware. • Attend roll call meetings before events to learn function particulars, including guest and resort expectations., • Greet guests and respond to requests in a friendly and courteous manner., • Serve food and beverages in the order and to the expectation of the Banquet Leader to ensure consistency throughout the banquet. Promptly bus dishes as guests complete each course and/or meal at the end of the meal and function., • Replenish beverages as necessary, and check with guests for overall satisfaction., • Once banquet is complete, reset banquet room according to Captain's specifications to ensure the readiness of the room for the following function. Other: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the resort. Regular attendance in conformance with the standards, which may be established by Doral Golf Resort & Spa from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry that we are in, a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as result there will be times when our associates in Operations will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the resort. • Perform all assigned side work to include replenishing condiments and restocking banquet shelves with supplies., • Perform general cleaning tasks using standard resort cleaning products, as assigned to adhere to health standards., • Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. • Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette., • Knowledge of the appropriate table settings and service ware., • Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the resort., • Ability to remember, recite and promote the variety of menu items., • Ability to accurately describe all menu items, including ingredients on the BEO, • Ability to transport up to 50lbs. through a crowded room on a continuous basis throughout the shift., • Ability to operate beverage equipment, eg., coffee maker, iced tea machine, espresso machine. PHYSICAL REQUIREMENTS: Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours; Constant - 6-8 hours Physical Activity Frequency Sitting Rare Walking Constant Climbing stairs Frequent Standing Constant Crouching/Bending/Stooping Constant Reaching Constant Grasping Constant Pushing/Pulling Frequent Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Smell Occasional Taste Never Lifting/carrying (#50 lbs) Occasional Travel Never OTHER DUTIES: Assimilate into Trump National Doral - Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. SAFETY REQUIREMENTS: OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety: QUALIFICATION STANDARDS: Education: Any combination of education, training or experience that provides the required knowledge, skills and abilities. Grade school education preferred. Experience: No prior experience required. Prior hospitality experience preferred. Licenses or certificates: ServSafe Food Handlers Certification required. Alcohol Compliance Responsible Vendors Certificate required. CPR Certification and/or First Aid Training preferred. Grooming: All associates must maintain a neat, clean and well groomed appearance (specific standards available).

Job Description JOB SUMMARY Prompt and courteous delivery of all Room Service orders, maintain positive Room Service image through all areas of guest contact and through cleanliness of guest areas.. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. JOB SPECIFIC TASKS Safety and Security • Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor., • Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment., • Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel., • Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury., • Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters)., • Follow policies and procedures for the safe operation and storage of tools, equipment, and machines., • Complete appropriate safety training and certifications to perform work tasks. Policies and Procedures • Protect the privacy and security of guests and coworkers., • Follow company and department policies and procedures., • Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures., • Maintain confidentiality of proprietary materials and information., • Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures., • Perform other reasonable job duties as requested by Supervisors. Guest Relations • Address guests' service needs in a professional, positive, and timely manner., • Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible., • Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible., • Thank guests with genuine appreciation and provide a fond farewell., • Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust., • Engage guests in conversation regarding their stay, property services, and area attractions/offerings., • Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones)., • Assist other employees to ensure proper coverage and prompt guest service. Communication • Speak to guests and co-workers using clear, appropriate and professional language., • Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property. Working with Others • Support all co-workers and treat them with dignity and respect., • Develop and maintain positive and productive working relationships with other employees and departments., • Partner with and assist others to promote an environment of teamwork and achieve common goals. Quality Assurance/Quality Improvement • Comply with quality assurance expectations and standards. Physical Tasks • Stand, sit, or walk for an extended period of time or for an entire work shift., • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. General Food and Beverage Services • Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures., • Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen., • Set tables according to type of event and service standards, including types of linens, glassware, plate/chinaware, and silver/flatware, ensuring all supplies meet quality standards., • Follow appropriate procedures for serving alcohol (e.g., TIPs (Training for Intervention Procedures), CARE (Control Alcohol Risks Effectively)). Assists Management • Communicate with guests, other employees, or departments to ensure guest needs are met. Greeting and Seating • Thank every guest upon departure, invite them to return, and wish them a fond farewell. Closing • Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. Beverage/Coffee Cart • Inspect the cleanliness and presentation all china, glass, and silver prior to use. Cash/Bank Handling • Record transaction in MICROS system at time of order. Steps of Service • Present physical and accurate check and process payment, adhering to all cash handling and credit policies/procedures including added and received gratuity., • Check in with guests to ensure satisfaction with each food course and/or beverages., • Answer questions on menu selections, and check with kitchen staff whenever additional clarification is necessary., • Communicate with the kitchen regarding the length of wait for food items, recook orders, and product availability. CRITICAL COMPETENCIES Interpersonal Skills Customer Service Orientation Team Work Communications Communication Listening Personal Attributes Dependability Presentation CANDIDATE PROFILE Education High school diploma/G.E.D. equivalent Related Work Experience At least 1 year of work experience. Supervisory Experience No supervisory experience is required Receipt of the job description does not imply nor create a promise of employment, nor an employment contract of any kind, and that my employment is at-will. This job description provides a general summary of the position from time to time the duties and responsibilities of this position may be amended, corrected or added to at the discretion of the Administration /Management. The hotel business functions seven days a week, 24 hours a day, all associates must realize this fact and be aware that at times it may be necessary to move associates from their accustomed shifts according to business demands. In addition, it is understood that the levels of business determine the amount of hours that are scheduled. I have read and agreed to the terms specified in this job description for the position I presently hold. A signed copy of this description will be kept in my personal record. I further understand that this job description may be revised at any time and that I will be provided with a revised copy.

Job Description Loews Miami Beach Hotel offers careers at a reimagined oceanfront resort in South Beach. Team members support 790 renovated guestrooms and suites, direct beach access, an oceanfront pool deck, Sea Spa, six restaurants and lounges, and more than 65,000 square feet of meeting space. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: • Competitive health & wellness benefits, 401(k) & company match, • Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement, • Training & Development opportunities, career growth, • Tuition Reimbursement, • Pet Insurance, • Team Member Hotel Rates, other discounts, perks and more What We're Looking For: An organized and proactive Dispatcher, Housekeeping who will serve as the communication hub for our housekeeping team, ensuring smooth operations and exceptional guest experiences. In this role, you'll coordinate requests, manage room status updates, and keep the team connected so every guest enjoys a clean, welcoming environment. Your ability to stay calm under pressure and maintain accuracy will make you an essential part of our success. Who You Are: Detail-Oriented Coordinator: You thrive on accuracy and organization, ensuring every task is tracked and completed on time. Clear Communicator: You excel at keeping information flowing between departments and team members. Problem Solver: You anticipate challenges and resolve issues quickly to keep operations running smoothly. Team Player: You collaborate effectively and support others to achieve shared goals. Guest-Focused Professional: You understand that every interaction impacts the guest experience and act accordingly. Veterans and military spouses encouraged to apply. What You'll Do: Answer phones and radio communications to facilitate clear and timely communication between housekeeping and other departments. Dispatch tasks and requests to appropriate team members, ensuring guest needs and room statuses are addressed promptly. Track and update room status, maintaining accurate logs to inform the Front Office and other departments. Monitor room assignments throughout the day and coordinate with the Front Desk to ensure rooms are ready for check-in. Perform administrative duties such as filing, reconciling daily reports, and maintaining smooth communication within the department. Attend departmental meetings and provide coverage in related areas when necessary. Be familiar with hotel facilities and assist guests with accurate information. Maintain professional and friendly guest relations, offering assistance and ensuring satisfaction. Follow OSHA safety protocols and department procedures regarding emergencies, chemical use, and safe work practices. Regular attendance in conformance with standards. May be required to work varying schedules to reflect business needs. Required to attend all mandatory training sessions and meetings. Perform other duties as assigned. Your Qualifications Include: High school diploma or equivalent work experience preferred. Previous experience in a cleaning role preferred. Experience in a hotel or resort environment preferred. Ability to sit, stand, stoop, bend, and walk throughout shift. Excellent communication skills. Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Job Description Position Purpose: Service of food and/or beverage to include the delivery and order-taking of any food and/or beverage items. This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction. EXAMPLE OF DUTIES: ESSENTIAL FUNCTIONS • Retrieve check from order taker, set table and pick up order from the kitchen or bar. When picking up, be certain that order is complete, i.e., all food, beverages, alcoholic beverages, and all condiments., • Carry trays up to 30 lbs. or push wheeled carts to deliver room service orders to guests in a friendly and courteous manner to ensure guest satisfaction. After set up, present check and obtain payment. Delivers payment/signed check to order taker for closing., • Set up room service trays and tables in anticipation of incoming orders., • Monitor progress of quest dining experience and remove trays and tables from guest floors at appropriate time; return them to designated locations in a prompt and orderly fashion., • Assist with preparation of guest amenities and deliver to guest rooms; remove when appropriate. Other Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the resort. Regular attendance in conformance with the standards, which may be established by Trump National Doral-Miami from time to time, is essential to the successful performance of this position. Due to the industry that we are in a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in Operations will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the manager is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. • Attend mandatory meetings., • Perform all assigned side work such as replenishing condiments and restocking side stands., • Abide by all state, federal and corporate liquor regulations pertaining to serving alcoholic beverages., • Perform general cleaning tasks to adhere to health and safety standards., • Keep work area clean and organized., • Complete other duties as assigned by supervisor. PHYSICAL REQUIREMENTS: Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours; Constant – 6-8 hours Physical Activity Frequency Sitting Occasional Walking Constant Climbing stairs Occasional Crouching/Bending/Stooping Frequent Reaching Constant Grasping Constant Pushing/Pulling Frequent Near Vision Constant Far Vision Constant Hearing Frequent Talking Frequent Smell Frequent Taste Occasional Lifting/Carrying (# lbs) – up to 50 lbs. Frequent Travel Never OTHER DUTIES: Assimilate into Trump National Doral-Miami Cultural Foundation through understanding, supporting and participating in all elements of CSCS. Demonstrate working knowledge of the service standards. SAFETY REQUIREMENTS: OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety: • Safety Shoes (slip resistant) preferred, • Use of gloves (latex, vinyl, plastic), • Apron Associates will be trained in the proper use and care of assigned PPE. The resort provides the required PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. • Must have basic knowledge of food and beverage preparation, service standards, guest relations and etiquette., • Knowledge of the appropriate table settings, service ware and menu items., • Ability to communicate orally and verbally in English with associates and outside entities. Certain positions will require the ability to read and write in English as well., • Ability to remember, recite and promote the variety of menu items., • Ability to transport large trays weighing up to 40 lbs. through a crowded room on a continuous basis throughout shift., • Ability to operate beverage and basic kitchen equipment., • Ability to operate a keyboard and learn Point of Sale procedures to pre-check order and close out the check., • Willingness and ability to taste food items relevant to the menu. QUALIFICATION STANDARDS: EDUCATION High School graduate or equivalent preferred. EXPERIENCE Prefer six (6) months to one year previous serving experience. Prior hospitality experience preferred LICENSES OR CERTIFICATES Food Handler Certification; Responsible Vendors Training; CPR Training preferred GROOMING All associates must maintain a neat, clean and well-groomed appearance (specific standards available). OTHER Additional language ability is preferred, Spanish in particular. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Job Description J O B T I T L E SERVER D E P A R T M E N T FRONT OF THE HOUSE R E P O R T S T O GENERAL MANAGER JOB DESCRIPTION The Server (Head Waiter/Waitress) is responsible for providing guests with an exceptional dining experience through attentive, polished, and professional service. This role oversees the full guest experience in their assigned section, from greeting and ordering to menu recommendations, service execution, and guest satisfaction. Working closely with the support team and management, the Server ensures that every detail of service reflects GAIA’s standards of excellence and hospitality. RESPONSIBILITIES Essential Functions • Deliver attentive and refined service, anticipating guest needs and exceeding expectations., • Manage assigned sections efficiently, ensuring each guest receives personalized and timely attention., • Possess thorough knowledge of the menu, wine list, and daily specials to provide accurate recommendations., • Accurately take guest orders and communicate them to the kitchen and bar through the POS system., • Oversee table setup, presentation, and cleanliness, ensuring all service standards are met., • Ensure that each course is served promptly, correctly, and according to sequence., • Check back with guests to ensure satisfaction with food and service., • Maintain excellent communication with kitchen and bar staff to ensure smooth and efficient service., • Assist in training and guiding Assistant Servers and support staff., • Handle payments, process transactions accurately, and maintain accountability for assigned checks., • Resolve guest complaints promptly and professionally, escalating to management as needed., • Support management in maintaining order, flow, and guest relations throughout service. Additional Responsibilities • Participate in daily briefings and pre-shift meetings to stay informed on menu changes and service details., • Assist with special events, private dining setups, and large parties as assigned., • Monitor inventory of service items and request replenishment as needed., • Maintain an organized and sanitary work area throughout service., • Adhere to GAIA’s grooming, uniform, and conduct standards at all times., • Collaborate with team members to ensure a seamless and harmonious dining room operation., • Perform other duties as assigned by management to support operational needs. PERSONAL COMPETENCIES • Genuine passion for hospitality and creating memorable guest experiences., • Excellent communication, interpersonal, and multitasking skills., • High attention to detail and commitment to maintaining GAIA’s service standards., • Team-oriented attitude with the ability to lead and support colleagues., • Calm and professional under pressure in a fast-paced, luxury dining environment., • Polished appearance and positive demeanor consistent with GAIA’s image. EDUCATION, EXPERIENCE AND SKILLS REQUIREMENTS • High school diploma or equivalent required; degree or certification in Hospitality or related field preferred., • Minimum of two (2) years of experience in fine dining or luxury hospitality., • Strong knowledge of food, wine, and beverage service., • Proficiency in POS systems and order management software., • Excellent command of English; additional languages are a plus., • Food safety certification (e.g., ServSafe) preferred. PHYSICAL DEMANDS & WORKING CONDITIONS Physical Requirements • Must be able to stand, walk, and move quickly for extended periods (up to 8–10 hours per shift)., • Regularly required to reach, bend, lift, and carry trays, glassware, and dishes up to 25 pounds., • Manual dexterity required for handling service tools and operating POS terminals., • Must be able to communicate clearly and effectively with guests and colleagues., • Ability to remain focused and composed in a busy, dynamic environment. Work Environment • Fast-paced fine dining environment with moderate to high noise levels., • Exposure to indoor and outdoor dining areas, varying temperatures, and occasional inclement weather., • Flexible schedule required, including evenings, weekends, and holidays., • Direct and frequent interaction with guests and service staff in a professional setting. INTENT AND FUNCTION OF THE JOB DESCRIPTION The Company reserves the right, at any time with or without notice, to alter or change job duties, reassign or transfer responsibilities, or assign additional responsibilities as needed. From time to time, you may be directed to work on special projects or perform other duties as assigned that are necessary or important to the operation of the Company. GAIA USA, LLC is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-Protected Characteristics, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, citizenship and immigration status, physical or mental disability, genetic information (including testing and characteristics), veteran status, military status, uniformed servicemember status or any other status protected by federal, state or local law (collectively “Protected Characteristics”). Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.

Job Description J O B T I T L E SERVER D E P A R T M E N T FRONT OF THE HOUSE R E P O R T S T O GENERAL MANAGER JOB DESCRIPTION The Server (Head Waiter/Waitress) is responsible for providing guests with an exceptional dining experience through attentive, polished, and professional service. This role oversees the full guest experience in their assigned section, from greeting and ordering to menu recommendations, service execution, and guest satisfaction. Working closely with the support team and management, the Server ensures that every detail of service reflects GAIA’s standards of excellence and hospitality. RESPONSIBILITIES Essential Functions • Deliver attentive and refined service, anticipating guest needs and exceeding expectations., • Manage assigned sections efficiently, ensuring each guest receives personalized and timely attention., • Possess thorough knowledge of the menu, wine list, and daily specials to provide accurate recommendations., • Accurately take guest orders and communicate them to the kitchen and bar through the POS system., • Oversee table setup, presentation, and cleanliness, ensuring all service standards are met., • Ensure that each course is served promptly, correctly, and according to sequence., • Check back with guests to ensure satisfaction with food and service., • Maintain excellent communication with kitchen and bar staff to ensure smooth and efficient service., • Assist in training and guiding Assistant Servers and support staff., • Handle payments, process transactions accurately, and maintain accountability for assigned checks., • Resolve guest complaints promptly and professionally, escalating to management as needed., • Support management in maintaining order, flow, and guest relations throughout service. Additional Responsibilities • Participate in daily briefings and pre-shift meetings to stay informed on menu changes and service details., • Assist with special events, private dining setups, and large parties as assigned., • Monitor inventory of service items and request replenishment as needed., • Maintain an organized and sanitary work area throughout service., • Adhere to GAIA’s grooming, uniform, and conduct standards at all times., • Collaborate with team members to ensure a seamless and harmonious dining room operation., • Perform other duties as assigned by management to support operational needs. PERSONAL COMPETENCIES • Genuine passion for hospitality and creating memorable guest experiences., • Excellent communication, interpersonal, and multitasking skills., • High attention to detail and commitment to maintaining GAIA’s service standards., • Team-oriented attitude with the ability to lead and support colleagues., • Calm and professional under pressure in a fast-paced, luxury dining environment., • Polished appearance and positive demeanor consistent with GAIA’s image. EDUCATION, EXPERIENCE AND SKILLS REQUIREMENTS • High school diploma or equivalent required; degree or certification in Hospitality or related field preferred., • Minimum of two (2) years of experience in fine dining or luxury hospitality., • Strong knowledge of food, wine, and beverage service., • Proficiency in POS systems and order management software., • Excellent command of English; additional languages are a plus., • Food safety certification (e.g., ServSafe) preferred. PHYSICAL DEMANDS & WORKING CONDITIONS Physical Requirements • Must be able to stand, walk, and move quickly for extended periods (up to 8–10 hours per shift)., • Regularly required to reach, bend, lift, and carry trays, glassware, and dishes up to 25 pounds., • Manual dexterity required for handling service tools and operating POS terminals., • Must be able to communicate clearly and effectively with guests and colleagues., • Ability to remain focused and composed in a busy, dynamic environment. Work Environment • Fast-paced fine dining environment with moderate to high noise levels., • Exposure to indoor and outdoor dining areas, varying temperatures, and occasional inclement weather., • Flexible schedule required, including evenings, weekends, and holidays., • Direct and frequent interaction with guests and service staff in a professional setting. INTENT AND FUNCTION OF THE JOB DESCRIPTION The Company reserves the right, at any time with or without notice, to alter or change job duties, reassign or transfer responsibilities, or assign additional responsibilities as needed. From time to time, you may be directed to work on special projects or perform other duties as assigned that are necessary or important to the operation of the Company. GAIA USA, LLC is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-Protected Characteristics, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, citizenship and immigration status, physical or mental disability, genetic information (including testing and characteristics), veteran status, military status, uniformed servicemember status or any other status protected by federal, state or local law (collectively “Protected Characteristics”). Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.

Job Description Location: Miami Marriott Dadeland | 9090 South Dadeland Blvd Way, Miami Fl 33156 Compensation: Salary Schedule: Full-Time Position Type: Management Benefits • Health Insurance, • Dental and Vision, • Paid Time Off, • 401K, • Parking and Metro Reimbursement, • Travel Perks and Benefits, • Recognition and Rewards, • Growth Opportunities, • …and much more! JOB SUMMARYAccountable for the overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food-related functions. Works to continually improve guest and associate satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high-quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. JOB SPECIFIC TASKS • Supervises kitchen shift operations and ensures compliance with all Food & Beverage policies, standards, and procedures., • Sets a positive example for guest relations., • Ensures associates understand expectations and parameters., • Establishes and maintains open, collaborative relationships with associates and ensures associates do the same within the team., • Maintains purchasing, receiving, and food storage standards., • Ensures compliance with food handling and sanitation standards., • Performs all duties of kitchen managers and associates as necessary., • Estimates daily every week and communicates production needs to kitchen personnel daily., • Ensures hotel policies are administered fairly and consistently., • Assists Executive Chef with all kitchen operations., • Recognizes superior quality products, presentations, and flavor., • Empowers associates to provide excellent customer service., • Strives to improve service performance., • Ensures compliance with all local, state, and federal (e.g., OSHA, ASI, and Health Department) regulations., • Follows proper handling and the right temperature of all food products., • Communicates performance expectations by job descriptions for each position., • Participates in the associate performance appraisal process, providing feedback as needed., • Solicits associate feedback, utilizes an "open door" policy, and reviews associate satisfaction results to identify and address associate problems or concerns., • Brings issues to the department manager's and Human Resources’ attention as necessary., • Recognizes successful performance and produces desired results., • Utilizes the Labor Management System to effectively schedule business demands and for tracking of associate time and attendance., • Trains associates in safety procedures., • Operates and maintains all department equipment and reports malfunctions., • Interacts with guests to obtain feedback on product quality and service levels., • Handles guest problems and complaints., • Attends and participates in all pertinent meetings (e.g., Daily Stand Up, BEO, Pre-Cons, Staff, Forecast, Department, and Intradepartmental)., • Leads shifts while personally preparing food items and executing requests based on required specifications., • Prepares and cooks foods of all types regularly or for special guests or functions., • Supervises and coordinates activities of cooks and workers engaged in food preparation., • Checks the quality of raw and cooked food products to ensure that standards are met., • Assists in determining how food should be presented and creates decorative food displays. Miami Marriott Dadeland’s foundation is its commitment to genuine hospitality — a belief that true hospitality springs from the nurturing and building of strong and lasting relationships with fellow associates, guests, partners, and the communities in which its hotels operate. By doing so, Miami Marriott Dadeland strives to become the industry leader in delivering the true meaning of hospitality. This has resulted in consistent, superior financial performance as well as repeated recognition from industry and community leaders. The company has amassed numerous awards for a variety of efforts from energy conservation to product development to associate recognition and business results. Our Mission We provide genuine hospitality by inspiring strong relationships with our guests, associates, and partners to make a difference in our community. Our Vision To be the leading choice in Miami by welcoming guests from all over the world, offering fun, innovative and unique hotel experiences while developing our communities. Our Core Values We Inspire People We Embrace Innovation We Pursue Accountability SOCIAL MEDIA SITES Marriott Careers: https://www.youtube.com/user/MarriottJobs Marriott Miami Dadeland Website: https://www.marriott.com/hotels/travel/miadd-miami-marriott-dadeland/ Instagram: https://www.instagram.com/dadelandmarriottmiami/?hl=en Facebook: https://www.facebook.com/MiamiMarriottDadeland/ Maps:https://www.marriott.com/hotels/maps/travel/miadd-miami-marriott-dadeland/

Job Title: General Manager \n Concept: Bazaar Meat, Miami \n Reports To: Director of Operations / Regional VP \n Department: Operations \n Employment Type: Salaried, Exempt \n \n About José Andrés Group and Bazaar Meat \n \n Bazaar Meat is a bold celebration of the carnivorous—where inventive techniques, theatrical flair, and vibrant flavors redefine the modern steakhouse. Located within the iconic Andaz Miami Beach, the restaurant is a high-energy dining destination serving both hotel guests and Miami’s vibrant local and international community. \n \n From impeccably grilled meats to imaginative cocktails and shareable plates, Bazaar Meat delivers an immersive, dynamic experience created by the José Andrés Group, blending culinary creativity with world-class hospitality. \n \n José Andrés Group (JAG) is a hospitality company led by José Andrés, known for outstanding guest experiences, innovation, and a values-driven culture. Our teams bring world-class food and warm hospitality to life across acclaimed concepts worldwide. \n \n Position Summary \n The General Manager (GM) is the business owner of the restaurant—responsible for strategic leadership, financial performance, operational excellence, and a culture that delivers remarkable hospitality every day. The GM leads and develops the management team, ensures brand standards and compliance, drives sales and profitability, and builds strong community and partner relationships in alignment with JAG’s mission and values. \n \n Key Responsibilities \n \n Strategic & Business Leadership \n\n • Set vision and priorities for the property; translate goals into clear operating plans and KPIs.\n, • Conduct weekly/monthly business reviews with actionable follow-ups; communicate results to leadership and the team.\n, • Champion JAG values, DEI commitments, and a culture of accountability, learning, and care.\n\n, • \n Financial Performance & Planning \n\n • Own the P&L: plan, forecast, and deliver on revenue, COGS, labor, and controllables.\n, • Build accurate weekly labor plans; manage deployment in-shift to productivity and service standards.\n, • Oversee inventory integrity, waste control, procurement practices, and vendor relations.\n, • Monitor and act on KPIs: covers, check average, mix, COGS, labor %, comps/voids, guest sentiment, turnover.\n\n \n Operational Excellence \n\n • Ensure flawless execution of service across all activations (à la carte, bar, private dining, events).\n, • Maintain SOPs, playbooks, and checklists, close gaps with training and continuous improvement.\n, • Oversee facilities, cleanliness, maintenance, and equipment reliability in partnership with Culinary and Facilities.\n, • Lead openings/closings, cash controls, and shift rhythms (pre-shift, deployment, recovery).\n\n \n Guest Experience & Brand Stewardship \n\n • Model anticipatory hospitality and effective table touches; manage VIPs and recovery with speed and empathy.\n, • Review feedback platforms and social sentiment; implement improvement plans and celebrate wins.\n, • Partner with Beverage and Culinary to evolve offerings and features that drive sales and loyalty.\n\n \n Team Leadership & Talent Development \n\n • Hire, onboard, and retain top talent; maintain a strong bench of leaders and key hourly roles.\n, • Coach managers and supervisors through regular 1:1s, check-ins, and performance conversations.\n, • Deliver ongoing training (service, product, systems, compliance) and recognition programs.\n, • Ensure respectful, inclusive, and safe workplaces, address conflict promptly and professionally.\n\n \n Sales, Marketing & Community \n\n • Drive topline via reservation strategy, pacing, mix management, upselling programs, and private dining.\n, • Support local marketing, partnerships, hotel/concierge relations, and neighborhood/community engagement.\n, • Represent the brand at events and media/PR moments as appropriate.\n\n \n Compliance, Safety & Risk \n\n • Ensure adherence to health department regulations, alcohol service laws, wage & hour, and company policies.\n, • Maintain required certifications; oversee incident reporting, investigations, and corrective actions.\n, • Lead safety drills, allergy/ADA protocols, and emergency readiness.\n\n \n Cross-Functional Collaboration & Projects \n\n • Partner closely with Executive Chef, Beverage, People/HR, Finance, Facilities, Marketing, and Events/PD.\n, • Lead or support pre-opening workstreams, seasonal/menu launches, and special projects as assigned.\n\n \n Required Qualifications \n\n • 5–7+ years of progressive FOH leadership in high-volume upscale casual or fine dining; 2+ years as GM strongly preferred.\n, • Proven success owning a P&L and delivering results across revenue growth, COGS, labor, and guest satisfaction.\n, • Demonstrated ability to lead, develop, and inspire management teams and large hourly staffs.\n, • Expert knowledge of service standards, guest recovery, health/safety compliance, and cash controls.\n, • Systems fluency: reservations (Resy/SevenRooms/TOCK), POS (MICROS/Toast), scheduling (HotSchedules or similar), and Google Workspace.\n, • Strong communication, organization, data literacy, and business judgment.\n, • Ability to work a flexible schedule including nights, weekends, and holidays.\n\n \n Preferred Qualifications \n\n • Pre-opening experience (hiring plans, training, readiness checklists).\n, • Wine/spirits certifications or advanced product knowledge.\n, • ServSafe Manager, Alcohol Manager, and local DOH certifications (or ability to obtain).\n\n \n Working Conditions & Physical Requirements \n\n • Stand/walk for extended periods (up to 8 hours).\n, • Lift/push/pull up to 30 lbs. occasionally.\n, • Frequent reaching, bending, listening, and visual acuity in a fast-paced environment.\n, • Exposure to hot/cold environments and cleaning chemicals per safety standards.\n\n \n In Return, We Offer You \n\n • Competitive base salary and performance-based bonus opportunities\n, • Comprehensive health & wellness benefits\n, • Retirement savings plans\n, • Employee dining and partner discounts\n, • Professional growth within an award-winning, values-driven hospitality group\n\n \n Equal Opportunity Employer \n José Andrés Group is an Equal Opportunity Employer and participates in the federal E-Verify Program.

Job Description Bagel Chef (Shop Manager) Position type: Salaried, Exempt Location: Full-time at PopUp Bagels – Aventura, FL Compensation Range: $55,000-$65,000 per year About PopUp Bagels PopUp Bagels is not just a bagel company—we’re a cultural movement. Our stores are small, our vibes are loud, and our energy is contagious. From signature neon and iconic bullhorns to our “Not Famous but Known” mirror, we’ve reimagined not just how a bagel is created, but how it’s enjoyed: Grip, Rip and Dip! With a cult-like following, massive social presence, and unparalleled collaborations with top companies, partners and Brand Ambassadors PopUp Bagels is defining a new food lifestyle brand. We keep things simple, but we do them really, really well. And our customers agree. About the Role: The PopUp Bagel Chef is responsible for building a team driven by culinary excellence and leading performance in our scratch-based kitchen. This role manages full shop operations and oversees all front- and back-of-house ops. You are a dynamic leader who loves to train, mentor, and develop your teams into future leaders by teaching them new daily skills and showing up as your best self. This role requires a results-oriented leader with strong operational experience. Our operation is centered around innovation, and this role will operate strategically and systematically to set the team and shop up for success. The Bagel Chef will balance organization, logistics, and process improvement to optimize customer experiences. This role must effectively manage, delegate, and train teams to ensure all can handle new opportunities within the shop. You will communicate and uphold culinary standards, roll out new projects/initiatives, and keep up with all DOH guidelines, all while inspiring your team to work towards a better food future. You Essential Responsibilities: Shop Operations & Financial Performance • Own full shop operations, including P&L accountability, food cost management, labor optimization, inventory controls, and sales performance., • Monitor daily and weekly KPIs and take corrective action to drive profitability and operational efficiency., • Ensure consistent execution of culinary standards, recipes, portioning, and quality across all products., • Oversee all systems and technology, including POS, digital ordering platforms, delivery integrations, and scheduling tools; proactively troubleshoot issues., • Manage and execute new initiatives, product launches, and operational rollouts within the shop. Leadership & Team Management • Recruit, interview, hire, onboard, and retain top talent for all shop roles., • Build effective staffing plans and schedules aligned with business needs, labor targets, and employee availability., • Lead, coach, and develop the Bagel Sous and leadership team to create a strong bench and succession pipeline., • Conduct performance management processes, including goal setting, feedback, coaching, corrective action, and terminations in partnership with HR., • Foster a positive, inclusive, and high-performance culture aligned with PopUp Bagels’ values. Training, Development & Communication • Ensure all team members are properly trained on stations, food safety, hospitality standards, and operational procedures., • Lead pre-shifts, leadership meetings, and ongoing training sessions to reinforce priorities and standards., • Communicate clearly and consistently across digital platforms and in person to align the team on goals, updates, and expectations., • Partner with Field Leadership on development plans and leadership readiness for future growth. Guest Experience & Brand Representation • Serve as the face of hospitality for the shop by actively engaging with guests, delivery partners, and the local community., • Address guest feedback and operational challenges promptly, converting insights into actionable improvements., • Uphold and model PopUp Bagels’ brand standards, energy, and service philosophy at all times. Compliance, Safety & Employee Relations • Ensure strict adherence to Department of Health regulations, food safety standards, and internal policies., • Maintain required certifications and ensure team compliance with training and documentation., • Uphold PopUp Bagels’ anti-discrimination, anti-harassment, and workplace conduct policies., • Maintain accurate documentation for employee relations matters and operational compliance., • Maintain operations in compliance with Federal, state, and local regulations, as required. Education, Experience, and Skills: • High school diploma or equivalent required, • Culinary training or coursework preferred but not required, • Active Department of Health and/or ServSafe certification (or ability to obtain within required timeframe), • 3–5 years of restaurant management experience, including full operational ownership, • Prior experience managing both front- and back-of-house operations, • Proven experience with hiring, scheduling, performance management, and employee relations, • Experience with inventory management, food costing, and labor optimization, • Experience working in fast-paced, high-volume, scratch-based kitchens preferred, • Strong leadership and people management capabilities, • Ability to motivate, coach, and develop high-performing teams, • Excellent organizational, time-management, and prioritization skill, • Strong business acumen with the ability to analyze financial and operational data, • Exceptional communication skills (verbal and written), • High attention to detail and commitment to consistency and quality, • Strong problem-solving and decision-making skills in dynamic environments, • Comfort navigating multiple technology platforms and digital systems, • Ability to adapt, learn quickly, and lead through change, • Passion for food, hospitality, and brand-driven experiences Physical Requirements • Ability to stand and walk for extended periods, • Frequently lift and carry up to 25 pounds, • Occasionally lift up to 50 pounds, • Ability to bend, reach, twist, and perform repetitive motions, • Ability to work in a kitchen environment with exposure to heat, cold, noise, and cleaning agents Additional Role Note: The duties of this position may change from time to time. PopUp Bagels reserves the right to add or delete duties and responsibilities at the discretion of PopUp Bagels or its managers. This job description is intended to describe the general work level. It is not intended to be all-inclusive. PopUp Bagels is proud to be an Equal Opportunity Employer. We do not discriminate based on race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under other protected statuses or any other characteristic as protected under applicable federal, state and local law. We use eVerify to confirm U.S. Employment eligibility We use eVerify to confirm U.S. Employment eligibility.

Job Description The Sous Chef at KYU plays a crucial role in supporting the Chef de Cuisine (CDC) and Executive Sous Chef (ESC) to ensure the smooth operation and high quality of the dining experience for our guests. This position requires excellent communication skills and a deep understanding of cooking methods, ingredients, equipment, and processes. The Sous Chef should be experienced in working in fine-dining, technically advanced kitchens and be capable of handling a high-volume setting with efficiency. KYU Expectation • Be an ambassador for KYU by meeting and exceeding KYU Core Objectives and Values., • Provide excellent, friendly, courteous, and professional service to all internal and external guests in every interaction., • Ensure KYU culture is reflected in all aspects of the business., • Lead by example by inspiring your team to achieve and exceed KYU targets, including guest relations, team member relations, cost efficiency, and sales., • Respond to guests’ requests promptly and accurately, creating a positive and memorable experience. Responsibilities: • Work with the ESC for timely maintenance and equipment repairs., • Ensure daily use of production charts, station mise charts, protein count sheets, and steward checklists., • Compose and pass on the End-of-Day (EOD) Report with information from each shift., • Maintain and update employee files with edit forms, availability, emergency contacts, write-ups, reviews, and other relevant documents., • Attend all required meetings, including FOH Preshift, BOH Manager Meetings, and In-House Manager Meetings., • Keep the BOH team informed about relevant KYU Global updates, building standards, and sanitation requirements., • Train new cooks on KYU Standard Operating Procedures (SOPs) and food specifications., • Assist the ESC with weekly inventory and input., • Manage scheduling for direct employees by 7 p.m. each Thursday for the following week and ensure efficient scheduling for hourly employees., • Review and approve timecards daily and manage breaks for subordinates., • Assist with events as needed and support the management of hourly employees as directed by the ESC and CDC., • Order supplies and food daily and adhere to sanitation and safety regulations., • Conduct pre-shift line checks to ensure product quality and quantity., • Conduct post-shift line checks to ensure the kitchen is properly broken down, containers are dated and consolidated, and the area is clean., • Ensure all direct employees adhere to the posted schedule and approve/disapprove request-offs for direct employees., • Ensure compliance with DOH and internal cleanliness policies., • Ensure staff meals are well-rounded and executed on time., • Conduct BOH pre-shift meetings to relay occupancy and expected cover count., • Ensure smooth service and adherence to internal quality and timeliness expectations., • Facilitate a smooth transition before, after, and between services., • Communicate production needs to the production team to ensure daily service success., • Input any breakage or waste from service. Skills and Qualifications: • Minimum 2 years of experience in a Sous Chef, Junior Sous Chef, or Kitchen Management position., • Fine dining experience preferred., • Strong attention to detail and a motivated, self-directed work ethic., • Pride in service and a constant desire to grow within the craft., • Tactful and clear communication skills., • Excellent time management abilities and a proactive, positive attitude., • Team-oriented with outstanding leadership capabilities., • Strong knowledge of various cooking methods, kitchen equipment, and best practices., • Experience using MS Office and restaurant software programs. Physical Aspects of the Role: • Able to lift and carry up to 50 lbs., • Able to stand and walk for extended periods. Benefits include: • Medical Insurance Coverage., • Dental and Vision Insurance Options., • 401(k)., • Paid time off., • Employee Dining Discounts. KYU provides the following inclusive hiring information: We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Job DescriptionBenefits: • Bonus based on performance, • Employee discounts, • Health insurance, • Training & development We Empower the Fighting Spirit in You! We Offer • Compensation package: Competitive base salary plus bonus., • Comprehensive health benefits: Full coverage for medical, dental, and vision., • Generous paid time off: Ample vacation days, personal leave, and holidays., • Free membership perks: Complimentary access to all our fitness centers., • Employee discounts and special offers: Exclusive deals on fitness products and wellness services., • Flexible scheduling tailored to your needs: Work hours that fit your personal and professional commitments., • A fitness-focused workplace vibe: On-site fitness classes, wellness programs, and a supportive community., • Free or discounted recertification (NASM, ACE, ISSA): Maintain and upgrade your certifications at little to no cost., • Expand your client base: Leverage our large member network to grow your business., • Ongoing in-house training: Regular workshops and training sessions., • Plus, more exciting perks: Team-building events, wellness challenges, and UFC recognition programs! Responsibilities • Recruit, hire, train and develop a strong team of coaches and potential leaders., • Maintain a fully engaged and high performing Personal Training/MMA team that aligns with company values and goals., • Handles member service matters, such as: providing tours of the Club, explaining services offered by the Fitness Department and signing members up for training agreements and appointments., • Performs various administrative and housekeeping duties within assigned areas as needed., • Complies with operational procedures in the club and follows up with compliance checks through the monitoring of club systems and employee performance., • Works the floor to assist members and encourages their involvement in private training., • Assists in all revenue generating activities, including but not limited to: complimentary workouts, supplement booths, body fat tables, seminars, workshops, etc., • Sells training sessions. Executes an effective prospecting strategy, conducts guest tours, and assumes responsibility for completing sales of staff when needed through the Turn-Over process., • Responsible for achieving monthly revenue objectives set forth by the Company with regards to private training and supplements. Qualifications • In depth knowledge of Personal Training techniques from assessment to program design., • A minimum of 1 certification from an organization recognized by UFC Gym is required., • A Minimum 1 year of related experience., • Experience in management/employee relations preferred. About UFC GYM • The ultimate “Big Gym” experience, UFC GYM raises the bar of what big-box gyms should offer their members., • Members get everything they need under one roof – robust cardio equipment, coach-led group classes, weightlifting and free weights, martial arts and MMA-inspired fitness training, martial arts equipment, youth programming, personal training, yoga, Pilates, and more! Apply today! We respond to all applications!

Job Description Loews Coral Gables Hotel features 242 guestrooms, including 23 beautifully designed suites, 30,0000 square feet of indoor/outdoor flexible meeting space, an expansive 9th floor pool deck, four Miami-inspired dining outlets and more. Located just four blocks from the Gables' iconic Miracle Mile, the hotel is the centerpiece of The Plaza Coral Gables, a 2.1 million square foot mixed-use development showcasing retail space, dining and entertainment experiences. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: Competitive health & wellness benefits, 401(k) & company match Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement Training & Development opportunities, career growth Tuition Reimbursement Pet Insurance Team Member Hotel Rates, other discounts, perks and more Job Specific • Adheres to all pool safety standards, including safety procedures for adverse weather conditions, • Knows the location and contents of First Aid Kit, • Greets guests arriving at the pool, • Provides towels to guests, escorts them to chairs, and sets up towels on chairs, • Provides information about pool food and beverage service and offers menus, • Promptly communicates food and beverage service requests to pool Food and Beverage Servers, • Provides chilled towels and water spray bottles/ spritzing per Loews Hotels standards, • Knowledgeable and able to communicate all hotel Recreation offerings, • Loans recreational items and equipment, • Sets up, refreshes, and tears down cabanas, • Assists in set-up and tear down for poolside functions, • Cleans, maintains, and positions pool furniture, • Picks up trash and dirty towels and repositions chairs throughout shift, • Applies excellent guest relations skills when interacting with guests, • Performs all duties in a timely and professional manner, • Turns in lost and found items throughout shift according to hotel procedures, • Monitors and maintains appropriate inventory of pool towels throughout shift, obtaining clean towels from the laundry and returning dirty towels, • Attends all department meetings as scheduled, • Other duties as assigned General • Promotes and applies teamwork skills at all times, • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance, • Is polite, friendly, and helpful to guests, management and fellow employees, • Executes emergency procedures in accordance with hotel standards, • Complies with required safety regulations and procedures, • Attends appropriate hotel meetings and training sessions, • Maintains cleanliness and excellent condition of equipment and work area, • Complies with hotel standards, policies and rules, • Recycles whenever possible, • Remains current with hotel information and changes, • Complies with hotel uniform and grooming standards Qualifications • Excellent guest service skills, • Excellent oral communication skills, • Able to work a flexible schedule, including weekends and holidays Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Job Description Loews Miami Beach Hotel offers careers at a reimagined oceanfront resort in South Beach. Team members support 790 renovated guestrooms and suites, direct beach access, an oceanfront pool deck, Sea Spa, six restaurants and lounges, and more than 65,000 square feet of meeting space. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: • Competitive health & wellness benefits, 401(k) & company match, • Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement, • Training & Development opportunities, career growth, • Tuition Reimbursement, • Pet Insurance, • Team Member Hotel Rates, other discounts, perks and more Job Specific • Adheres to all pool safety standards, including safety procedures for adverse weather conditions, • Knows the location and contents of First Aid Kit, • Greets guests arriving at the pool, • Provides towels to guests, escorts them to chairs, and sets up towels on chairs, • Provides information about pool food and beverage service and offers menus, • Promptly communicates food and beverage service requests to pool Food and Beverage Servers, • Provides chilled towels and water spray bottles/ spritzing per Loews Hotels standards, • Knowledgeable and able to communicate all hotel Recreation offerings, • Loans recreational items and equipment, • Sets up, refreshes, and tears down cabanas, • Assists in set-up and tear down for poolside functions, • Cleans, maintains, and positions pool furniture, • Picks up trash and dirty towels and repositions chairs throughout shift, • Applies excellent guest relations skills when interacting with guests, • Performs all duties in a timely and professional manner, • Turns in lost and found items throughout shift according to hotel procedures, • Monitors and maintains appropriate inventory of pool towels throughout shift, obtaining clean towels from the laundry and returning dirty towels, • Attends all department meetings as scheduled, • Other duties as assigned General • Promotes and applies teamwork skills at all times, • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance, • Is polite, friendly, and helpful to guests, management and fellow employees, • Executes emergency procedures in accordance with hotel standards, • Complies with required safety regulations and procedures, • Attends appropriate hotel meetings and training sessions, • Maintains cleanliness and excellent condition of equipment and work area, • Complies with hotel standards, policies and rules, • Recycles whenever possible, • Remains current with hotel information and changes, • Complies with hotel uniform and grooming standards Qualifications • Excellent guest service skills, • Excellent oral communication skills, • Able to work a flexible schedule, including weekends and holidays Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Job Description Job Summary Ensures the highest level of cleanliness and safety in all public and back of the house areas. Promotes excellent public relations and 100% satisfaction. Works as a valuable member of a dedicated professional team. Job Specifications Qualifications « Good service skills « Ability to work as part of a dynamic team to consistently deliver a quality product « Basic English language skills « Able to handle objects, reach with arms and hands, push a cart weighing 100-150 lbs., and lift 50-70 lbs. « Knowledge of and ability to use Resilient Floor cleaning/polishing and carpet shampoo equipment « Able to work a flexible schedule, including weekends and holidays Job Specific « Reports to work as scheduled, in proper uniform, in accordance with the hotel’s personal appearance standards « Follows OSHA regulations and policies/procedures set forth by Housekeeping department « Applies excellent guest relations skills when interacting with guests « Consistently maintains a positive attitude « Encourages a positive attitude among Team Members « Anticipates needs, demonstrating sensitivity and responsiveness, ensuring complete satisfaction « Performs all duties in a timely and professional manner « Applies teamwork skills at all times « Cleans/maintains exterior grounds of building, sweeps floors and sidewalks; cleans doors, frames, signs, and windows « Cleans and dusts lobby areas « Uses proper chemicals when cleaning as described by the department’s procedures « Immediately reports maintenance deficiencies, damage, or loss to Housekeeping department « Turns lost and found items into Housekeeping Manager in accordance with hotel standards « Cleans and sanitizes assigned public and back of the house areas « Operates and maintains the following equipment (once trained): vacuums, extractors, burnishing/buffing machines, brooms, wet-vacuums, and upholstery cleaners « Maintains the highest levels of cleanliness of the following (once trained): carpets, tile, cement, marble, glass, and all other surfaces « Transfers and stocks all supplies from Receiving as directed « Ensures that the Housekeeping storeroom is neat, organized, and secure « Assists in the cleaning and restocking of Room Attendant mobile transports « Uses glass washer to clean glasses « Refills all spray bottles with cleaning chemicals « Wipes down and/or cleans Room Attendant mobile transport equipment « Cleans chandeliers « Properly uses and maintains equipment and supplies « Maintains excellent condition of grounds, floors, carpets, etc. « Cleans ashtrays and ash urns « Cleans elevator doors, tracks and foyers « Washes doors « Vacuums, sweeps and mops hallways « Cleans interior windows « Cleans door jams and fire boxes « Cleans and mops stairwells, cleans handrails « Replaces burned out light bulbs according to established procedures « Moves furniture in rooms as required « Cleans spots on walls « Removes room service trays from hallways and stores them in designated room « Cleans spots on carpets « Assists Attendants by emptying trash, takes trash to the compactor « Cleans offices according to established schedule « Cleans Reception Desk and back office areas « Cleans back of the house windows as needed « Attends all department meetings as scheduled « Fills Attendant bottles with chemicals according to department guidelines « Checks all vacuums used by Room Attendants « Completes in a timely manner all daily cleaning items for the specific public area assigned « Special projects and other duties as assigned General « Promotes and applies teamwork skills at all times « Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance « Is polite, friendly, and helpful to guests, management and fellow Team Members « Executes emergency procedures in accordance with hotel standards « Complies with required safety regulations and procedures « Attends appropriate hotel meetings and training sessions « Maintains cleanliness and excellent condition of equipment and work area « Complies with hotel standards, policies and rules « Recycles whenever possible « Remains current with hotel information and changes « Complies with hotel uniform and grooming standards Job Specific « Reports to work as scheduled, in proper uniform, in accordance with the hotel’s personal appearance standards « Follows OSHA regulations and policies/procedures set forth by Housekeeping department « Applies excellent guest relations skills when interacting with guests « Consistently maintains a positive attitude « Encourages a positive attitude among Team Members « Anticipates needs, demonstrating sensitivity and responsiveness, ensuring complete satisfaction « Performs all duties in a timely and professional manner « Applies teamwork skills at all times « Cleans/maintains exterior grounds of building, sweeps floors and sidewalks; cleans doors, frames, signs, and windows « Cleans and dusts lobby areas « Uses proper chemicals when cleaning as described by the department’s procedures « Immediately reports maintenance deficiencies, damage, or loss to Housekeeping department « Turns lost and found items into Housekeeping Manager in accordance with hotel standards « Cleans and sanitizes assigned public and back of the house areas « Operates and maintains the following equipment (once trained): vacuums, extractors, burnishing/buffing machines, brooms, wet-vacuums, and upholstery cleaners « Maintains the highest levels of cleanliness of the following (once trained): carpets, tile, cement, marble, glass, and all other surfaces « Transfers and stocks all supplies from Receiving as directed « Ensures that the Housekeeping storeroom is neat, organized, and secure « Assists in the cleaning and restocking of Room Attendant mobile transports « Uses glass washer to clean glasses « Refills all spray bottles with cleaning chemicals « Wipes down and/or cleans Room Attendant mobile transport equipment « Cleans chandeliers « Properly uses and maintains equipment and supplies « Maintains excellent condition of grounds, floors, carpets, etc. « Cleans ashtrays and ash urns « Cleans elevator doors, tracks and foyers « Washes doors « Vacuums, sweeps and mops hallways « Cleans interior windows « Cleans door jams and fire boxes « Cleans and mops stairwells, cleans handrails « Replaces burned out light bulbs according to established procedures « Moves furniture in rooms as required « Cleans spots on walls « Removes room service trays from hallways and stores them in designated room « Cleans spots on carpets « Assists Attendants by emptying trash, takes trash to the compactor « Cleans offices according to established schedule « Cleans Reception Desk and back office areas « Cleans back of the house windows as needed « Attends all department meetings as scheduled « Fills Attendant bottles with chemicals according to department guidelines « Checks all vacuums used by Room Attendants « Completes in a timely manner all daily cleaning items for the specific public area assigned « Special projects and other duties as assigned General « Promotes and applies teamwork skills at all times « Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance « Is polite, friendly, and helpful to guests, management and fellow Team Members « Executes emergency procedures in accordance with hotel standards « Complies with required safety regulations and procedures « Attends appropriate hotel meetings and training sessions « Maintains cleanliness and excellent condition of equipment and work area « Complies with hotel standards, policies and rules « Recycles whenever possible « Remains current with hotel information and changes « Complies with hotel uniform and grooming standards Within the first 30 days must be able to perform to standard all activities on the New Hire Training Checklist.

Job Description SUMMARY The Director of Human Resources is a strategic and operational leader responsible for developing and executing the people’s strategy for a growing hospitality organization consisting of two boutique hotels, one hotel/condominium property, and corporate support offices. This executive-level role oversees all aspects of human resources, talent acquisition, employee relations, compensation, benefits, culture, compliance, organizational development, and workforce planning. The Director serves as a key member of the leadership team and partners closely with hotel General Managers, department heads, and corporate executives to align talent strategies with business objectives. The organization anticipates continued portfolio growth through acquisitions and new developments, requiring a proactive HR leader capable of building scalable systems, processes, and talent infrastructure. The ideal candidate will possess significant hospitality HR leadership experience supporting hotels and multi-location operations while demonstrating the ability to build and sustain a high-performance culture during periods of growth. ESSENTIAL DUTIES AND RESPONSIBILITIES • Develop and execute a comprehensive human capital strategy that supports the organization's business objectives and future growth., • Serve as a trusted advisor to ownership and executive leadership on organizational effectiveness, workforce planning, succession planning, and talent management., • Partner directly with ownership on confidential employment matters, organizational initiatives, and special projects., • Lead HR initiatives that drive employee engagement, retention, productivity, and service excellence., • Design and implement scalable HR processes and infrastructure to support future portfolio expansion., • Develop workforce models and staffing plans for existing and future properties., • Provide strategic HR leadership for two boutique hotels and one hotel/condominium property., • Partner with General Managers and operational leaders to address workforce challenges and support business performance., • Ensure consistent implementation of HR policies and standards across all locations., • Develop programs to support recruitment, retention, training, and leadership development within hospitality operations., • Assist property leadership in maintaining strong employee relations and positive workplace cultures., • Oversee organization-wide talent acquisition strategies for management, professional, and hourly positions., • Build recruiting pipelines for hotel operations, corporate support positions, and leadership roles., • Develop employer branding initiatives to attract top hospitality talent., • Establish succession planning and leadership development programs., • Support staffing strategies for new properties, acquisitions, and expansion opportunities., • Direct all employee relations matters, workplace investigations, and conflict resolution efforts., • Ensure fair, consistent, and legally compliant treatment of employees., • Foster a culture focused on accountability, teamwork, inclusion, and guest service excellence., • Counsel executives and managers regarding performance management, corrective action, and organizational effectiveness., • Promote employee engagement initiatives that support retention and employee satisfaction., • Lead compensation strategy, salary administration, incentive programs, and market benchmarking efforts., • Oversee employee benefits programs and annual open enrollment processes., • Evaluate and implement total rewards initiatives that support recruitment and retention goals., • Partner with Finance on labor planning, forecasting, and budgeting., • Monitor labor costs, workforce productivity, and staffing efficiencies., • Ensure compliance with all applicable federal, state, and local employment laws and regulations., • Oversee employment practices related to FLSA, ADA, FMLA, EEO, OSHA, wage and hour compliance, leave administration, and workplace safety., • Manage unemployment claims, workers' compensation programs, and employment-related litigation matters., • Conduct periodic HR audits and operational compliance reviews., • Coordinate with legal counsel regarding complex employment matters., • Establish leadership development programs for supervisors, department heads, and executive leaders., • Develop training programs focused on hospitality leadership, compliance, service excellence, and management effectiveness., • Create succession planning initiatives designed to support future portfolio growth., • Mentor managers and emerging leaders throughout the organization., • Evaluate and enhance HRIS, recruiting, performance management, and payroll systems., • Develop HR metrics and workforce analytics that support strategic decision-making., • Implement scalable policies, processes, and systems to support organizational expansion., • Lead HR due diligence and integration efforts related to acquisitions and new developments. Requirements QUALIFICATIONS • Required bachelor’s degree in human resources, Business Administration, Hospitality Management, or related field. Preferred master’s degree in human resources, Business Administration, or related field., • Minimum eight years of progressive Human Resources experience., • Minimum five years of senior HR leadership experience within hospitality organizations., • Experience supporting multi-property hotel operations., • Proven experience managing HR functions across multiple locations., • Strong knowledge of employment laws and HR best practices., • Experience leading organizational growth, acquisitions, integrations, or workforce expansion initiatives., • Preferred SHRM-SCP or SPHR certification., • Preferred experience supporting luxury hotels, lifestyle hotels, mixed-use developments, or independent hospitality organizations.

Job Description About Butler Butler Hospitality serves the world’s best hotel operators (Hersha, Real Hospitality, Crescent, M&R to name a few) to increase the efficiency of their food and beverage operations. Butler Hospitality takes over restaurants inside of full-service hotels and transforms their kitchens into delivery hubs that provide virtual room service and catering to nearby limited- and select-service hotels. Read more about Butler: https://www.prnewswire.com/news-releases/butler-hospitality-announces-national-expansion-pipeline-301229851.html Why Butler? Butler Hospitality is rapidly expanding, creating opportunities for growth within our organization. • Great pay and benefits, • Comprehensive Insurance, • Bonus Structure, • 401k, • PTO, • Development and training program Current Opportunity Butler Hospitality is looking for experienced Restaurant / Hotel F&B managers and chefs to join our growing organization. If you have a love of hospitality, a love of great hotels, and want to work with a company that is changing the face of foodservice in hotels every day then we want to hear from you. Qualifications: • Two years of management experience required., • Ability to communicate in English both verbally and nonverbally., • Exceptional and professional communication skills, both oral and written., • Food & Beverage Supervisory experience is required., • Must have a good understanding of how the job responsibilities relate to other area of the Hotel and specific areas of the Food and Beverage operations, • Assist with the management all hub employees to include all entertainment., • Must be able to work any shift, any day and long hours when necessary., • Recognized experience in hiring, training and empowering employees who are also held responsible and given consistent feedback., • Capacity to foster productive relations with peers and assure teamwork is the prevailing way to do business., • Excellent guest service skills. Ability to respond to handle difficult or stressful situations with tact and diplomacy. Physical Demands and Work Environment: • Frequently required to stand., • Frequently required to walk., • Frequently required to climb, balance, bend, stoop, kneel or crawl., • Frequently required to talk or hear., • Frequently required to lift/push/carry items up to 50 pounds., • Frequent exposure to outside weather conditions. Powered by JazzHR HQ5i8KvJts

Job DescriptionDescription: Job Title: Restaurant Manager Reports To: Assistant General Manager / General Manager Department: Operations Employment Type: Salaried, Exempt About José Andrés Group José Andrés Group (JAG) is a hospitality company led by Chef José Andrés, known for outstanding guest experiences, innovation, and a values-driven culture. Our teams bring world-class food and warm hospitality to life across acclaimed concepts worldwide. Position Summary The Restaurant Manager is a floor-forward leader responsible for daily service execution, team coaching, guest satisfaction, and the consistent delivery of JAG standards. In partnership with the AGM/GM, this role drives shift performance, labor efficiency, inventory accuracy, and compliance—while nurturing a positive, inclusive culture. Key Responsibilities Operational Leadership Lead daily service across all dayparts and activations (à la carte, bar, private dining, events). Execute SOPs; maintain opening/closing, cash handling, and table/reservation management. Run effective pre-shifts; deploy staff to meet pace, cover, and sales projections. Ensure facility readiness, cleanliness, maintenance follow-ups, and adherence to health & safety standards. Guest Experience & Service Excellence Be highly visible on the floor; model anticipatory hospitality and effective table touches. Coach service standards (sequence of service, steps of recovery, allergy/ADA protocols). Manage guest recovery with empathy, speed, and documentation; cultivate repeat business and VIP relations. Monitor feedback channels and identify trends; implement corrective actions. Team Leadership & Development Participate in recruiting, interviewing, and onboarding; build a strong bench of leads/captains. Deliver ongoing training (service, product knowledge, systems, compliance). Recognize great performance; document coaching and support progressive discipline when needed. Foster an inclusive, respectful, and learning-focused culture aligned to JAG values. Financial & Administrative Support P&L targets through smart scheduling, in-shift labor deployment, and productivity tracking. Maintain timecard accuracy, tip-pool/tip-credit compliance, and cash controls. Partner with Culinary/Beverage on inventory counts, waste tracking, and COGS controls. Review KPIs (covers, check average, comps/voids, labor %, guest sentiment) and report actions. Sales & Brand Growth Drive topline via upselling programs, features, pairing suggestions, and reservation pacing strategy. Support local marketing initiatives, community outreach, and private dining sales. Compliance & Safety Uphold DOH/health code, alcohol service laws, wage & hour, and safety standards. Lead incident response/reporting and ensure safety drills and certifications remain current. Projects & Openings Assist with menu launches, seasonal changes, pop-ups, training rollouts, and opening checklists as assigned. Requirements: Required Qualifications • 2–4+ years of progressive FOH leadership in high-volume upscale casual or fine dining; prior supervisor/assistant manager experience required., • Proven success running busy shifts while balancing guest experience, team coaching, and cost controls., • Working knowledge of reservations and POS platforms (e.g., Resy/SevenRooms/TOCK/; MICROS/Toast), scheduling tools (e.g., HotSchedules), and Google Workspace., • Strong communication, conflict resolution, and coaching skills; organized and detail-oriented., • Familiarity with food safety, alcohol service, labor compliance, and cash handling best practices., • Wine/spirits and culinary knowledge to guide guest choices and support sales., • Flexibility to work nights, weekends, and holidays. Working Conditions & Physical Requirements • Ability to stand and walk for extended periods (up to 8 hours)., • Ability to lift/push/pull up to 30 lbs. occasionally., • Frequent reaching, bending, listening, and visual acuity in a fast-paced environment., • Exposure to hot/cold environments and cleaning chemicals per safety standards. In Return, We Offer You • Competitive compensation and performance-based bonus opportunities, • Comprehensive health & wellness benefits, • Retirement savings plans, • Employee dining discounts, • Growth in a values-driven, award-winning hospitality group Equal Opportunity Employer José Andrés Group is an Equal Opportunity Employer and participates in the federal E-Verify Program.

Job Description Location: JW Marriott Marquis Miami | 255 Biscayne Blvd Way, Miami Florida 33131 USA Begin • Explore a career in hospitality, • People taking care of people, • Have flexibility in your career, • Be an influencer in the industry, • Fulfill your purpose Belong • Be a part of an inclusive environment, • Be your authentic self, • Be a part of something bigger than you, • Be a part of a community far beyond our walls Become • We go where you want to go, • Achieve both career goals and life goals, • Adapt and grow, • Thrive on challenge and growth Do your best work, begin your purpose, belong to an amazing team and become the best version of you. Compensation: Salary Schedule: Full-Time Position Type: Management Work setting: on-site Benefits · Health Insurance · Dental and Vision · Paid Time Off · 401K · Parking and Metro Reimbursement · Travel Perks and Benefits · Recognition and Rewards · Growth Opportunities · Holiday pay · Free Meals · Free uniforms · Free life insurance · Free short-term disability · Exclusive Discounts via LifeMart · …and much more! Job Summary: The Assistant Director of Banquet Operations works together with the Director to oversee the daily activities of the Banquet Department and staff. Ensures the highest level of service by executing the requirements of events based on catering service standards. Drives customer satisfaction and capitalizes on revenue up-sell opportunities during the Event Phase of a function. Acts as a liaison for the banquet department between Sales, Event Planning, Event Services, Event Technology, and the Banquet Culinary team maintaining open lines of communication to provide guests the highest level of service. Job Family Core Work Activities The following are specific responsibilities and contributions critical to the successful performance of the position: Banquet Operations · Sets goals and delegates tasks to improve departmental performance. Monitors progress and leads discussion with staff each period. · Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props). Manages departmental inventories and maintains equipment. · Uses banquet beverage Use records to control liquor costs and mange the banquet beverage perpetual inventory. · Applies knowledge of all laws, as they relate to an event. · Conducts monthly department meetings with the Banquet team. · Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends. · Schedules banquet service staff to forecast and service standards, while maximizing profits. · Assists team in developing lasting relationships with groups to retain business and increase growth. · Maintains established sanitation levels. · Adheres to and reinforces all standards, policies, and procedures (PPM, Core Deliverables, SOPs, LSOPs, etc.). · Communicates and executes departmental and hotel emergency procedures and ensures staff are trained in safety procedures. Guest Satisfaction · Sets a positive example for guest relations. · Interacts with guests to obtain feedback on product quality and service levels. Effectively responds to and handles guest problems and complaints. · Empowers associates to provide excellent customer service. Ensures associates understand expectations and parameters. · Observes service behaviors of associates and provides feedback to individuals; continuously strives to improve service performance. · Reviews comment cards and guest satisfaction results with associates. Participates in the development and implementation of corrective action plans. · Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. · Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction. · Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction. Human Resources · Interviews and hires Banquet team members with appropriate skills. · Ensures a departmental orientation program for associates to receive the appropriate new hire training to successfully perform their job. Ensures associates are cross-trained to support successful daily operations. · Uses all available on the job training tools for associates. Supervises on-going training initiatives and conducts training when appropriate. · Communicates performance expectations in accordance with job descriptions for each position. · Conducts associate performance appraisals and provides feedback as needed. · Establishes and maintains open, collaborative relationships with associates and ensures associates do the same within the team. · Actively solicits associate feedback, utilizes and "open door" policy and reviews associate satisfaction results to identify and address associate problems or concerns. Brings issues to the attention of the department manager and Human Resources as necessary. · Administers associate progressive discipline procedures. Ensures hotel policies are applied fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process. · Ensures that regular on-going communication is happening with associates to create awareness of business objectives and communicate expectations, recognizes performance and produce desired results. · Celebrates successes and publicly recognizes the contributions of team members; ensures associate recognition is taking place on all shifts. Participates in an on-going associate recognition program. Sales and Revenue Management · Effectively up-sells products and services throughout the event phase. · Participates in customer site inspections and assists with the sales process when necessary. Financial Management · Participates in the management of department's controllable expenses to achieve or exceed budgeted goals. Manages department controllable expenses to achieve or exceed budgeted goals. · Utilizes the Labor Management System to effectively schedule to business demands and for tracking of associate time and attendance. Manages payroll administration. · Understands the impact of department's operation on the overall hotel financial goals and objectives and manages to achieve or exceed budgeted goals. · Ensures accurate customer billing for banquet events. · Other · Performs other duties as assigned to meet business needs. · Balanced Scorecard Results: Supports and conducts activities to drive financial results, guest satisfaction, human capital index and market share. · Banquet Operations: Directs daily activities of banquet operations and coordinates with Event Planning, hotel departments, and customer to ensure successful execution of events. Ensures compliance with Marriott Operating Standards to maintain brand integrity. · Guest Satisfaction: Displays leadership in guest hospitality and ensures consistent, high level service throughout all phases of hotel events. Ensures Banquet Operations associates strive to meet or exceed customer expectations. Helps build customer loyalty through product and or service excellence. · Human Resources: Hires, develops and retains a diverse workforce to deliver excellent products and services. Sustains a work environment that focuses on fair and equitable treatment and associate satisfaction to enable business success. · Sales & Revenue: Maximizes revenue by up-selling products and services to event planners and attendees during the event phase. · Financial Management: Supports the management of the Banquet Operations budget to achieve or exceed budget expectations. Monitors wages and expenses and recommends adjustments as needed to achieve goals. Experience · Previous Banquet Experience required Skills and Knowledge · Effective sales skills to up-sell products and services · Knowledge of menu planning, food presentation, and banquet and event service operations · Broad understanding of facility management (sanitation, maintenance and operations) · Knowledge of overall hotel operations as they affect department · Knowledge of purchasing, inventory controls, supplies and equipment · Financial management skills e.g., ability to understand P&L statements, manage operating budgets, forecasting and scheduling · Strong communication skills (verbal, listening, writing) · Effective conflict management skills · Strong customer and associate relation skills · Effective coaching and development skills · Strong organization skills · Ability to use standard software applications and hotel systems · Effective decision making skills · Effective influence skills · Strong problem-solving skills · Good presentation and platform skills · Good training/facilitator skills · Ability to effectively manage labor productivity · Knowledge of governmental regulations and safety standards (OSHA, EPA, ADA, CFC, NFPA) Education or Certification · High School Diploma or equivalent required; Bachelor’s Degree preferred Our Mission We provide genuine hospitality by inspiring strong relationships with our guests, associates, and partners to make a difference in our community. Our Vision To be the leading choice in Miami by welcoming guests from all over the world, offering fun, innovative, and unique hotel experiences while developing our communities. Our Core Values We Inspire People We Embrace Innovation We Pursue Accountability SOCIAL MEDIA SITES Marriott Careers: https://www.youtube.com/user/MarriottJobs JW Marriott Marquis Miami LinkedIn: https://www.linkedin.com/company/jw-marriott-marquis-miami/?viewAsMember=true Website: https://www.marriott.com/hotels/travel/miamj-jw-marriott-marquis-miami/ Instagram: https://www.instagram.com/jwmarriottmarquismiami/?hl=en Facebook: https://www.facebook.com/JWMarriottMarquisMiami/ Twitter: https://twitter.com/jwmm_miami?lang=en Maps: https://www.marriott.com/hotels/maps/travel/miamj-jw-marriott-marquis-miami/ E-VERIFY MDM Hotel Group participates in the Electronic Employment Eligibility Verification Program. MDM Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. MDM Hotel Group does not discriminate based on disability, veteran status, or any other basis protected under federal, state, or local laws. If you’re looking to make a measurable impact in a Luxury Hospitality organization, we’d love to hear from you.

Job DescriptionDescription: Motek, a part of Happy Corner Hospitality collective, is a Mediterranean concept restaurant. We pride ourselves on delivering exceptional service and culinary experiences to our valued customers. Our commitment to excellence extends to every aspect of our operations. Applicants will be considered for our Midtown or Brickell location Position Overview: The Restaurant Manager works alongside the management team to assist with daily restaurant operations, support staff, and deliver a welcoming, high-quality dining experience for every guest. Responsibilities (but not limited to): • Manage and lead staff in collaboration with management team, • Ensure service is maintained at the utmost of quality level, • Track daily reports of labor, sales, call outs, etc, • Assist with scheduling as needed, • Keep General Manager informed of sales and key issues, • Increasing sales through networking and guest relations to raise guest check average., • Assists in maintaining supplies, menus, • Partner with General Manager and Assistant General Manager to conduct weekly inventory Benefits: • Competitive salary, • Wages paid weekly, • Growth opportunity, • 401k savings plans, • Medical, dental and vision insurance, • Employee discountsRequirements:, • Minimum 3 years of restaurant management experience in a full-service environment, • Proven ability to lead and coach hourly teams, • Strong knowledge of proper guest recovery steps, • Strong understanding of daily restaurant operations and service standards, • Strong communication, organizational, and problem-solving skills

Job Description Guest Experience Manager Here at EAST Miami, we don't do ordinary things. We thrive on the different and the exciting, and yes perhaps a little quirky and without doubt, fun. With a dynamic culture and an open door for your feedback, you're not just filling a role — you're owning it. We provide the training and the freedom for you to flourish, with leaders who support and encourage you. The difference is you. Everyday is a fresh page in our collective story. Ready to join us at EAST Miami? EAST isn’t here for those who follow the crowd, but for the curious, the creative, and the sustainability-minded, seeking fresh alternatives to live, work, dine, and play. Welcome to EAST, a different take on hospitality in tune with changing mindsets. Job Overview This role Manages the Guest Experience team to create authentic and memorable experiences for our guests that distinguish us from other hotels. We prioritise our guests in every aspect of their journey with us. Those who are passionate about meeting new people, making a spontaneous impression, and think out of the box will enjoy this role. Key Responsibilities Welcome to the core of what being a Guest Experience Manager is all about! Here's the quick lowdown on what you'll do day-to-day: • Ensures efficient guest registration, check out and telephone service., • Observes Guest Experience Host and ensures that established procedures are completed in accordance with policy and procedure, i.e., proper public relations techniques are utilized, guests are handled both courteously and professionally, proper identification and credit are established and all posting, cash transactions, account settlements and deposits are handled correctly., • Directs and trains front office staff. Assists in new-hire and on-going training. Directs and assists guest experience team members and telecommunications in organizing breaks, ensuring that all work is completed efficiently and according to schedule., • Ensures all necessary reports and forms are completed daily, • Liaise with other departments and necessary outside contracts to ensure excellent service delivery, • Handle all guest complaints and inquiries in a courteous and efficient manner Requirements Here's exactly what you need to excel in this role: The Non-Negotiables (Must-Haves): • Minimum 2 years of Supervisor experience, • Able to work a flexible schedule, including weekends and holidays, • Strong interpersonal and communications skills, outgoing and people orientated. Excellent command of both written and spoken English. Proficiency in a second language would be a definite advantage The Cherries on Top (Nice-to-Haves): • Used HMS, HotSOS, REX systems in the past, • Knowledge of the local area, roadways, and services, • Speaks more than one language We've kept it short and sweet – just the essentials you'll need. What We're Looking For: The Soul Behind the Skillset Skills are teachable, but your spirit is what truly sets you apart. If you feel a connection with what we stand for, we're eager to meet you. • Adaptable Thinkers: You’re not just open to change; you thrive on it. The dynamic nature of our environment energizes you., • Feedback Enthusiasts: You value open communication and aren’t afraid to give or receive feedback to help us all grow together., • Passionate Pioneers: You bring more than skills; you bring energy and zeal to make a difference every day, connecting with a team that does the same. Pause for a second before you hit 'apply.' Do these values align with your own? Is this the team you've been wanting to join? If your answer is a clear 'YES,' we're excited to get to know you better. Benefits For Every Member of Our Family: • Dine at our team Canteen and save on meals!, • Enjoy COMPLIMENTARY room nights at all of our hotels b’cause, who doesn’t love to travel?, • Benefit from comprehensive medical, dental, vision benefits, along with annual medical check-ups., • Enjoy discounts at our restaurants and bars., • Speak up & put your own ideas into actions. Think differently!, • Discounted transportation passes and parking nearby., • Enjoy an annual paid Fun Leave, a day dedicated of having a blast!

Job Description Salary: $55,000 - 65,000 + Quarterly Bonuses! Benefits: Insurance: Medical, Dental, Vision, Life, STD, LTD. Matching 401K. Paid time off: Vacations, Personal days, Sick days. Yearly shoes credit. Uniform, Meals Position Summary: • An MCA Manager is responsible for assisting the GM in all day-to-day restaurant operations. This may include BOH and FOH hiring, supervisor/employee development and training, performance documentation, adequate staffing, adherence to all MCA policies and procedures, food quality and presentation, sanitation, safety and responsibility for tracking revenues and cash accounts. Responsible for ensuring the highest level of customer service throughout the operation. Being a role model/leader with the ability to solve problems, make informed decisions and manage the workforce and time wisely to achieve maximum results., • Specialty areas of focus may be designated to an MCA Manager such as Bar Manager, Market Manager, Commissary Manager, or another unique area of focus as dictated by the Brand, General Manager or Director of Operations. Focus areas include duties such as daily/weekly inventory counts, ordering, and scheduling responsibility. Responsibilities: • Adhere to all MCA/Brand operating procedures and ensure that they are adhered to by all shift supervisors and employees, • Attend and contribute to management meetings as required, • Schedule and Lead Pre-shift/Post-shift meetings on a regular basis and post communications to staff, • Ensure that all supervisor/employee duties and assignments are performed and completed in a timely manner, • Record deliveries; receive and reconcile inventories with purchase orders, • Work to ensure all food/beverages/bakery are in stock, the correct items are displayed on all counters and inside display coolers; and all perishable items are stored at the correct temperatures prior to serving, • Complete daily reporting to accurately reflect any MCA/Brand procedures & documentation, • Suggest and implement strategies that can lead to increased revenue, • Ensure all cash payments are received, recorded and a receipt is provided to the customer, • Ensure that an end of night report is completed to ensure correct recording of all transactions, • Ensure that all cash items are balanced and accounted for daily, • Ensure cash handling of register, deposits and safe, • Ensure the restaurant, market, and bar are always kept to a high level of cleanliness, • Ensure that all waste, transfers to other locations, promotional stock, breakages, and spillages are documented, • Monitor and ensure orientation, training, development and performance management of supervisors and crew, • Assist staff when required at busy periods, • Complete a weekly staff schedule; ensure fair distribution of hours to all staff; use most cost-effective staffing schedules; adhere to staffing budget, • Assess employee/supervisor strengths and career development, • Ensure that all staff are punctual and attired correctly, • Meet with problem performers regularly and discuss/document areas of improvement, • Record any accidents/injuries/illnesses that occur, no matter how minor, by using the appropriate accident reporting procedures, • Ensure that menu briefings and quizzes are carried out regularly with all staff, • Work closely, and communicate with the GM to always ensure a smooth operation, • Ensure all work is carried out in compliance with Health & Safety regulations, • Communicate staff performance issues, training, and development needs to GM on a regular basis, • Maintain a high level of service for all guests, • Deal with complaints in an efficient and courteous manner, • Communicate any service/guest issues to the GM, • Perform any other duties as directed by the GM, • Maintains total accountability including labor cost, budgets, and projections, • Maintains food and beverage costs per budgetary standards, • FOH/BOH repair, light bulb replacement, general organization, and cleanliness, • Perform safety inspections and document results and shortfalls, • Responsible for ensuring all storerooms and loading areas are clean and always organized Qualifications • Associate degree or equivalent in Hospitality, Business or Culinary Arts, • Minimum 3 years supervisory/assistant manager experience, preferably full-service restaurants, • Knowledge of marketing techniques and impact on business results, • Experience in guest relations, negotiations, and complaint handling, • Excellent verbal and written communication skills, • Commitment to service of customers, staff, co-workers, and management, • Demonstrated leadership ability; ability to lead by example, • High integrity and honesty, • High Work Ethic, passion, and commitment, • Ability to work full time hours to manage the operation, including weekdays, weekends, and holidays, • Demonstrated coaching and development skills, • Ability to train and delegate, • Follow through and dependability, • Adherence and modeling of all MCA policies and procedures, • Knowledge and commitment to safety and food sanitationHealth Department approved Food Handler Manager Certification Powered by JazzHR TaLGeHyuN7

Job Description POSITION PURPOSE: Manages, directs and organizes restaurant operations to maintain high standards of food and beverage quality, service and marketing to maximize profits through outstanding guest service. Oversees In Room Dining and Marketplace. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS: • Interviews, selects, trains, supervises, counsels and disciplines restaurant staff for the efficient operation of the outlet. Organizes and conducts pre-shift and department meetings communicating pertinent information to the staff, such as house count and menu changes. Schedules and directs staff in their work assignments., • Maximizes restaurant department profitability; implements effective controls of food, beverage, and labor costs and monitors the restaurant’s budget to ensure efficient operations, including achieving budgeted revenue and labor expenses. Ensures par stock levels are maintained [by calculating inventory, ordering, retrieving and stocking product]. Evaluates cost effectiveness of all aspects of operation. Develops and implements cost saving and profit enhancement measures., • Utilizes computers to accurately charge guests, create forecast and revenue reports and draft correspondence. Inputs and retrieves data and changes computer procedures and programs the system accordingly., • Moves throughout facility and kitchen areas to visually monitor and take corrective action to ensure food quality and service standards are met. Verifies temperatures, judges appearance and taste of products, and checks preparation methods to determine quality. Provides guidance for improvement and implements necessary adjustments for consistency., • Regularly reviews and evaluates the degree of guest satisfaction of the restaurant; recommends and implements new marketing and/or operational policies and procedures when necessary to keep up with demand and market changes; investigates and resolves food quality and service complaints. Interacts positively with guests., • Responsible for ensuring compliance with all policies and procedures that relate to the restaurant as well as all local, state and federal laws and regulations; responsible for ensuring cleanliness and proper sanitation of all work and service areas., • Participates in the development, implementation and marketing of new and creative menus to attract a pre-determined guest market; promotes the cross-selling of other hotel outlets and the company. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. • Participate in the development of the annual budget for the restaurant; develop short and long term financial operating plans., • Attend mandatory meetings including divisional meetings, departmental meetings, associate meetings, etc., • Participate in Leader on Duty coverage program, which may require occasional weekend stay overs., • Participate in community public relations for the restaurant and the hotel., • Utilize traditional software programs such as Word, Excel, Publisher, PowerPoint and/or Outlook Express. [If required, then this should be moved to "Specific Job Knowledge, Skill and Ability" section.], • In emergencies, perform in the capacity of any position supervised., • Perform other duties and responsibilities as assigned or required. PHYSICAL REQUIREMENTS: Frequency Key: Rare - up to 1 hour, Occasional - 1-3 hours, Frequent - 3-6 hours, Constant - 6-8 hours Physical Activity Frequency Sitting Occasional Walking Frequent Climbing stairs Occasional Standing Frequent Crouching/Bending/Stooping Occasional Reaching Frequent Grasping Frequent Pushing/Pulling Occasional Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Smell Frequent Taste Frequent Lifting/Carrying(#lbs) Occasional – up to 50 lbs. Travel Occasional OTHER DUTIES: Assimilate into The Trump National Doral-Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. Regular attendance in conformance with the standards, which may be established by Trump National Doral-Miami from time to time, is essential to the successful performance of this position. SAFETY REQUIREMENTS: Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Leader. ORGANIZATIONAL RELATIONSHIPS: Positions directly reporting to this position (titles): • Assistant Restaurant Leader, • Restaurant Supervisor, • Host/Greeter, • Server, • Busser, • Bartender, • Runner, • Cashier SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. • Thorough knowledge of restaurant operations including foods, beverages, supervisory aspects, service techniques, and guest interaction., • Considerable skill in math [and algebraic equations?] using percentages., • Ability to communicate in English, both orally and in writing, with guests and associates, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and to collect accurate information and to resolve problems., • Ability to work under pressure and deal with stressful situations during busy periods., • Ability to access and accurately input information using a moderately complex computer system., • Interpersonal skills to provide overall guest satisfaction. QUALIFICATION STANDARDS: EDUCATION: High School graduate or equivalent required. Four year college degree preferred. EXPERIENCE: At least 1-3 years of experience in related field preferred. Hotel restaurant management experience preferred. Experience with supervision of associates required. LICENSES OR CERTIFICATES: Food Service Sanitation certification. Alcohol Service permit (if state required). CPR certification preferred. GROOMING/UNIFORMS: All associates must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. Trump National Doral participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Job Description Job Overview Join our vibrant team at a premier hotel property, where your energy and hospitality skills will create memorable dining experiences for our guests. In this role, you will be the friendly face behind the bar and dining area, ensuring smooth service, exceptional guest relations, and a lively atmosphere. Your enthusiasm and attention to detail will contribute to a welcoming environment that encourages guest satisfaction and repeat visits. This paid position offers an exciting opportunity to develop your food service expertise within a dynamic hospitality setting. Open Positions: • Restaurant Server AM Shift (Part - Time), • Restaurant Bartender PM Shift (Part - Time) Responsibilities • Greet guests warmly upon arrival and assist with seating arrangements, providing excellent guest relations from the moment they walk in, • Take accurate food and beverage orders using POS systems such as Aloha POS and Micros POS, ensuring timely and efficient service, • Upsell menu items and specials to enhance guest experience and increase sales opportunities through effective suggestive selling techniques like OpenTable reservations and upselling strategies, • Serve food and beverages responsibly, adhering to food safety standards and sanitation protocols, including proper food handling and kitchen experience, • Clear tables promptly, bus tables as needed, and maintain cleanliness of dining areas to uphold high sanitation standards, • Manage cash handling accurately, process payments efficiently, and operate cashiering systems with basic math proficiency, • Assist in food preparation or supporting kitchen staff during busy periods while maintaining a focus on hospitality and guest satisfaction Requirements • Prior experience in food service or restaurant environments, including host/hostess or bussing roles, is highly desirable, • Familiarity with POS systems such as Aloha POS, Micros POS, or similar platforms is preferred, • Strong customer service skills with the ability to engage guests positively and handle diverse situations gracefully, • Excellent time management skills to prioritize tasks during high-volume periods, • Knowledge of food safety standards, sanitation practices, and proper food handling procedures, • Ability to perform basic math for cash handling and transaction processing accurately, • Experience in fine dining or upscale restaurant settings is a plus but not required, • Flexibility to work evenings, weekends, or holidays as needed in a hospitality environment that may include nightclub-style service or late hours Join us in creating an energetic atmosphere where every guest leaves delighted! This role offers a fantastic chance to grow your skills in the food industry while delivering top-tier hospitality in a lively hotel setting. Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Employee discount, • Health insurance, • Paid time off, • Paid training, • Vision insurance Work Location: In person

Job Description Location: JW Marriott Miami | 1109 Brickell Ave, Miami Florida 33131 USA Belong • Be a part of an inclusive environment, • Be your authentic self, • Be a part of something bigger than you, • Be a part of a community far beyond our walls You deserve a career that fulfills your purpose. You deserve to dream without limits. Be a part of something bigger than yourself. Be inspired by what’s possible and discover your own future. Begin your purpose, belong to a community, and become the best version of you. Compensation: Salary Schedule: Full-Time Position Type: Management Benefits • Health Insurance, • Dental and Vision, • Paid Time Off, • 401K, • Parking and Metro Reimbursement, • Travel Perks and Benefits, • Recognition and Rewards, • Growth Opportunities, • Holiday pay, • Free Meals, • Free uniforms, • Free life insurance, • Free short-term disability, • Exclusive Discounts via LifeMart, • …and much more! JOB SUMMARY Management position that is responsible for the daily operations in Restaurants/Bars, Lounge and Room Service. Position assists with menu planning, maintains sanitation standards, assists servers and hosts on the floor during peak meal periods and supervises Restaurants/Bars, Lounge and Room Service Departments, where applicable. Responsibilities include ensuring guest and associate satisfaction while maintaining the operating budget. Accountable to ensure standards and legal obligations are followed. JOB SPECIFIC TASKS • Interacts with guests to obtain feedback on product quality and service levels., • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met., • Ensures all associates have proper supplies, equipment and uniforms., • Empowers associates to provide excellent customer service within guidelines., • Handles associate questions and concerns., • Handles guest problems and complaints, seeking assistance from supervisor as necessary., • Monitors associates to ensure performance expectations are met., • Provides feedback to associates based on observation of service behaviors., • Strives to improve service performance., • Sets a positive example for guest relations., • Assists in the review of comment cards and guest satisfaction results with associates., • Supervises daily shift operations., • Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager., • Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels., • Meets and greets guests., • Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results., • Ensures compliance with all restaurant policies, standards and procedures., • Monitors alcohol beverage service in compliance with local laws., • Manages to achieve or exceed budgeted goals., • Supervises on-going training initiatives., • Performs all duties of restaurant associates and related departments as necessary., • Opens and closes restaurant shifts., • Uses all available on the job training tools for associates., • Communicates performance expectations in accordance with job descriptions for each position., • Coaches and counsels associates regarding performance on an on-going basis. Our Mission We provide genuine hospitality by inspiring strong relationships with our guests, associates, and partners to make a difference in our community. Our Vision To be the leading choice in Miami by welcoming guests from all over the world, offering fun, innovative, and unique hotel experiences while developing our communities. Our Core Values We Inspire People We Embrace Innovation We Pursue Accountability SOCIAL MEDIA SITES Marriott Careers: https://www.youtube.com/user/MarriottJobs JW Marriott Miami Website: https://www.marriott.com/hotels/travel/miajw-jw-marriott-miami/ Instagram: https://www.instagram.com/jwmarriottmiami/?hl=en Facebook: https://www.facebook.com/JWMarriottHotelMiami/ Twitter: https://twitter.com/jwmarriottmia?lang=en Maps: https://www.marriott.com/hotels/maps/travel/miajw-jw-marriott-miami/ E-VERIFY MDM Hotel Group participates in the Electronic Employment Eligibility Verification Program. MDM Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. MDM Hotel Group does not discriminate based on disability, veteran status, or any other basis protected under federal, state, or local laws.

Job Description Arlo Hotels, an independent lifestyle hotel is now actively seeking a dynamic Senior Food and Beverage Manager. A person in this position is someone who is passionate about people, driven by purpose, and clever in their approach. The Senior Food and Beverage Manager assists in the organization, management, and administration of all operational aspects for the Food and Beverage Outlets. RESPONSIBILITIES AND AUTHORITIES: • Approach all encounters with guests and team members in a friendly, service-oriented manner., • Maintain regular attendance in compliance with Arlo Hotel standards, as required by scheduling, which will vary according to the hotel's needs., • Maintain high standards of personal appearance and grooming, which includes proper dress and when working., • Always comply with Arlo Hotels standards and regulations to encourage safe and efficient hotel operations., • Be visible and interact with guests and team members to provide consistently high levels of quality service., • When the Director is off site, they will be ranking Manager on duty. SPECIFIC DUTIES: • Ensure that all aspects are communicated to the culinary team and to all other managers in the F&B department to ensure all details are correctly maintained., • Manage all reservation platforms with host team members, ensuring accuracy of all guest reservations and shift reservations., • Organize all documentation for shift work daily including pre-shift reports, daily training topics, shift floor plan, requisitions for beverage, food and sundries and manage labor daily., • Ensure all staff meet all established standards of service., • Monitor and test service skills of staff, retrain and reinforce all standards on food and quality and service details daily., • Monitor and report back to Director on the quality of work provided by other Managers on the staff., • Take lead for scheduling of hourly employees, • Assist with executing Payroll., • Train and coach Junior Managers, • Successfully and consistently communicate team goals, priorities, best practices, and operational changes, • Address performance issues quickly and respectfully with coaching and counselling and resolving any conflicts that may arise., • Provide feedback and appraisals, as necessary., • Monitor and maintain cleanliness of dining rooms and work areas; communicate issues of safety, cleanliness, or malfunctions to appropriate departments; manage maintenance/safety issues to completion., • Attend interdepartmental meetings to ensure good cross communication between departments., • Assist in the development of marketing initiatives, menu items, and other items to stimulate growth in sales for each outlet and a variety of latest market developments., • Be aware of and assist in controlling current budgeted and forecasted revenues, payroll, and product costs., • Ensure all current Accounting and People Services policies are being adhered to., • Report any issues or grievances to the Director of Food and Beverage and or People Services., • Assist in maintaining all Micros programming for food and beverage outlets., • Monitor hotel activities and troubleshoot problems., • Operate word processing program on the computer., • Perform any general cleaning tasks using standard hotel cleaning products to adhere to health standards., • Additional duties as necessary and assigned. REQUIREMENTS: • Must be able to stay on your feet for 8 hours plus, • Must work well in stressful, high-pressure situations and environments., • Must be effective at listening to, understanding and clarifying concerns and issues raised by team members and guests., • Must be able to prioritize departmental functions to meet due dates and deadlines., • Must be able to work with and understand financial information and data, and basic arithmetic function, • Must be able to convey information and ideas clearly with strong oral and written communication skills., • Must maintain complete confidentiality regarding team member relations and access to sensitive information or data., • Must have strong attention to detail, ability to prioritize departmental functions to meet due dates and deadlines. Education: High school or equivalent education required. Bachelor’s Degree preferred. Experience: Two (2) years of Food & Beverage Manager experience or equivalent. One (1) year of Restaurant Leadership in Hotel environment experience or equivalent. Knowledge: Must have strong computer skills and financial knowledge required. Certifications: Manager Alcohol awareness certification and Manager Food Service permit as required by local or state government agency.

Job DescriptionBenefits: • Free uniforms, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development, • Tuition assistance, • Vision insurance, • Wellness resources, • Bonus based on performance, • Company parties, • Competitive salary, • Dental insurance, • Employee discounts, • Flexible schedule GENERAL SUMMARY: The Fitness Manager (FM) is responsible for ensuring a positive customer experience, both personally and through Coach supervision. FM’s are responsible for delivering great member service and private training & supplement revenue. As needed, they address member issues, employee relations issues, and oversee scheduling and timekeeping activities. On a regular basis, they communicate and enforce Company and Club policies and procedures. FM’s are responsible for the successful attainment of revenue goals pertaining to private training and supplements. ESSENTIAL DUTIES & RESPONSIBILITIES: 1) Staffing and Development • Recruit, hire, train and develop a strong team of coaches and potential leaders., • Maintain a fully engaged and high performing Personal Training/MMA team that aligns with company values and goals. 2) Club Administration • Ensures Coaches are productive, that revenue and service goals are properly communicated and that the Club remains on-track to attain daily, weekly and monthly financial goals. Sets monthly, weekly and daily goals and objectives, which are consistent with those of the Company. Conducts monthly, weekly and daily meetings with Coaches to review performance and operations, as well as offer direction, motivation and guidance towards achieving personal and club goals. • Handles member service matters, such as: providing tours of the Club, explaining services offered by the Fitness Department and signing members up for training agreements and appointments. Mediates member issues and complaints in a timely and effective manner, elevating issues when appropriate. • Performs various administrative and housekeeping duties within assigned areas as needed., • Alerts the Operations staff of repairs and maintenance needs in the club. Conducts facility walk-throughs daily. • Complies with operational procedures in the club and follows up with compliance checks through the monitoring of club systems and employee performance. 3) Sell and Conduct Personal Training with Members • Works the floor to assist members and encourages their involvement in private training., • Ensures accurate administration of client programs, supplement purchases, measurement tracking and workout programs. Arrives on time, prepared and attentive for training appointments. • Assists in all revenue generating activities, including but not limited to: complimentary workouts, supplement booths, body fat tables, seminars, workshops, etc. • Sells training sessions. Executes an effective prospecting strategy, conducts guest tours, and assumes responsibility for completing sales of staff when needed through the Turn-Over process. • Responsible for achieving monthly revenue objectives set forth by the Company with regards to private training and supplements. • Reviews daily club sales performance and individual employee performance statistics with the VP and staff members to identify issues and clarify behaviors needed to achieve club sales goals. • Administer company policies as they relate to the sales process., • Independently schedule and manage client appointments to ensure optimal time management and service delivery. • Coordinate directly with clients to arrange sessions, meetings, or service visits according to their availability and needs. • Maintain up-to-date scheduling records and make adjustments to accommodate changes or cancellations, • Handles self-directed appointment setting, including follow-ups and rescheduling. ORGANIZATION RELATIONSHIPS: The Fitness Manager will report directly to the Vice President of Fitness. The Fitness Manager will communicate and enforce all Policy and Procedures with the Fitness Team. Duties require interaction with all club members and employees. REQUIRED QUALIFICATIONS 1) Knowledge, skills & abilities: • In depth knowledge of Personal Training techniques from assessment to program design., • Possesses a working knowledge of the DotFIT program and software., • Must be able to operate and adjust all Fitness equipment., • Knowledge of company policies, practices and procedures, including emergency and safety procedures., • Strong interpersonal and communication skills. Able to demonstrate and maintain a friendly, enthusiastic and positive attitude. • Possesses a strong customer service focus. Responds professionally to requests and inquiries from guests, members and staff. • Understands and follows oral and written instructions. Communicates clearly and concisely., • Possesses strong organizational skills. Understands basic record keeping practices and procedures. Demonstrates the ability to organize and prioritize multiple tasks. • Must be computer proficient, with basic skills in Microsoft Word and Excel. 2) Required Experience: • Minimum of 1 certification from organization recognized by UFC Gym, • Current CPR/AED certification, • High school diploma or GED., • Four-year degree in a related field recognized by UFC Gym (preferred)., • Minimum 1 year of related experience., • Experience in management/employee relations preferred. 3) Physical Requirements: • While performing the duties of this job, the employee is regularly required to stand., • Physical effort required for daily duties include lifting heavy weights, squatting, bending, reaching, spotting, and prolonged standing and walking. Must be able to frequently lift and/or move up to 45+ lbs. This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.

Job Description JOB DESCRIPTION Position Title: Operations & Training Manager Department: Director of People & Culture Report to: Director of People & Culture Nature of the Job Basic Purpose & Objective of the Position Supports the Director, of People Development by coordinating and leading the efforts of the People Development team in the day to day operation. Aligns the People Development resources function with the overall strategy of the hotel operation. Reports to the General Manager in the absence of Director of People Development and Assistant Director of People Development. Main Duties Customer Services • Delivers the brand promise and provides exceptional guest service at all times., • Provides excellent service to internal customers., • Handles all guest and employee complaints and inquiries in a courteous and efficient manner. Communicates immediately all guest complaints to Director of People Development., • Maintains positive guest and colleague interactions with good working relationships., • Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations., • Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Financial • Ensures that all hotel, company and local rules, policies and regulations relating to money handling and licensing are adhered to. Operational • Supports day to day process in People Development and assists the Director of People Development and Assistant Director of People Development in implementing hotel strategy, including coaching and counseling recruits, and hiring and retaining the best employees. Assists in reward and recognition programs and training strategies., • Acts as liaison between team members and the Director of People Development as needed. Where there is no Director of People Development or Assistant Director of People Development for the property, directly facilitates, in conjunction with hotel managers, open employee communications to discern grievances and to respond to those grievances in all appropriate manners, including redressing those meriting correction., • Oversees all employee relations and labor-related matters as they relate to federal, state and local employment and civil rights laws, including, but not limited to, Title VII, ADA, ADEA, FMLA, FLSA, Equal Pay Act, Pregnancy Discrimination Act, workers’ compensation and comparable state and local laws, and general human and civil rights., • Must be familiar with applicable collective bargaining agreements and relevant local labor union(s). Maintain and administer employment, wage and salary, benefit, OSHA, ERISA, ADA and incentive programs (where applicable)., • Manages termination process and unemployment compensation., • Orders and maintains office supplies., • Additional duties as necessary and assigned. People Development • Supports Swire Hotels’ cultural and people development implementations and characteristics., • Supervises on-going training initiatives., • Uses all available on the job training tools for employees., • Communicates performance expectations in accordance with job descriptions for each position., • Coaches and counsels employees regarding performance on an on-going basis. Skills, Qualifications and Experience Requirements • Must be able to speak, read, write and understand English and Spanish ., • Must be able to read and write to facilitate the communication process., • Requires good communication skills, both verbal and written., • Thorough knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, workers’ compensation, wage and hour issues, and labor relations, including, but not limited to the following statutes and their comparable state and local laws (where applicable): Title VII, ADEA, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA, ERISA, and NLRA., • Working knowledge of wage and salary, employment and benefits administration and payroll., • Ability to prepare and analyze data, figures and transcriptions prepared on and generated by computer., • Must possess basic computational ability., • Must possess basic computer skills., • Must be able to perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure., • Ability to be proactive and reactive to anticipated and sudden changes especially as they relate to the labor situation., • Ability to focus and maintain attention to performance of tasks and to work and complete assignments on time despite frequent stressful, emergency, critical or unusual interruptions., • Ability to express or exchange ideas by means of the spoken word. Must be able to verbally convey detailed instructions to employees or guests., • Ability to create, implement and monitor hotel and staff goals, strategies and policies., • Ability to be resourceful, creative and maintain flexibility., • Ability to train, motivate, evaluate, mentor and direct employees and managers to meet desired ends., • Ability to maintain excellent relations with staff and maintain staff and guest confidentiality at all times., • Ability to accept responsibility for actions of others., • Ability to manage by example., • Exceptional oral communication skills to ensure ability to negotiate and persuade guests and staff to achieve results beneficial to operation of hotel., • Ability to converse calmly with irate guests, superiors and subordinates in intense emotional situations., • Ability to memorize, recollect and quickly retrieve dates, names, times and other data., • Ability to participate in (and lead when necessary) all departmental and hotel-wide meetings., • Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems., • Must be able to sit at a desk for up to 8 hours per day. Walking and standing are required the rest of the working day. Length of time of these tasks may vary from day to day and task to task., • Must be able to exert well-paced ability to reach other departments and locations of the hotel on a timely basis., • Must be able to lift up to 15 lbs. occasionally., • Requires grasping, writing, standing, sitting, walking, repetitive motions, listening and hearing ability and visual acuity., • Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates., • Ability to perceive the nature of sound with or without a correction. Ability to receive detailed information through oral communication and make fine discriminations in sound., • Vision occurs continuously with the most common visual functions being those of near vision and depth perception., • Requires manual dexterity to use and operate all necessary equipment., • Ability to work primarily with fingers to pick, pinch and type and carry out substantial movements (motions) of the wrists and hands as well., • Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed., • Bachelor's Degree required or Training experiencee., • Two to four years of human resources experience or operations management required.

Job Description Are you a hospitality enthusiast searching for a new experience in South Florida and have a love for genuinely exceeding expectations? Bellini at Mr. C Coconut Grove is looking to hire a Food and Beverage Manager who coordinates and oversees the constant adherence to service standards and customer satisfaction, ensuring that the required profitability and standards are achieved. This position has a competitive wage, depending on experience. All eligible full-time regular employees are also offered great benefits, including medical, dental, vision, and a 401 (k) retirement savings plan, holiday pay, vacation time, paid time off (PTO), parking, and meals. If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today! WHO WE ARE? From the fourth generation hospitality leaders, brothers Ignazio and Maggio Cipriani, comes Mr. C Miami Coconut Grove. An oasis within bustling South Florida surrounded by breathtaking views of Biscayne Bay and the Coconut Grove skyline. Designed by the world-renowned architecture firm Arquitectonica, the hotel’s interior features a nautical motif by Martin Brudnizki Design Studio. A total of 100 guestrooms and suites with private outdoor terraces, a new Italian dining concept with indoor and outdoor seating and its rooftop Bellini Restaurant and Bar provide guests with attentive European service, complimented by luxury accommodations and amenities. YOUR ROLE AS A FOOD AND BEVERAGE MANAGER We are looking for a professional Food and Beverage Manager to be responsible for managing all F&B operations and for delivering an excellent guest experience. The successful candidate will be able to forecast, plan and manage all F&B orders, staff and finance. The goal is to maximize sales and revenue through customer satisfaction and employee engagement. ESSENTIAL FUNCTIONS AND BASIC DUTIES: • Plans and organizes Restaurant services while ensuring that the guests are satisfied and accommodated., • Able to maintain a friendly yet unobtrusive manner with all guests when greeting them and throughout their dining experience., • Able to observe daily conditions of the physical facility and equipment in the Restaurant., • Able to prepare staff schedules that allow for appropriate service while controlling labor costs and overtime., • Ability to circulate on the outlet floor, continually checking with the guests and the service staff to ensure that everything is to the guests’ satisfaction., • Conduct pre-shift meetings daily. Participate in ongoing training of Employees to ensure that Employees continue to improve performance., • Recognize outstanding performance by service personnel and handle discipline as per standard operating procedures., • Complete reports on production, fill out necessary requisitions and control distribution of necessary supplies., • Knowledge of business and Management principles involved in strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources., • Carries out Managerial responsibilities in accordance with the Company’s policies and applicable laws., • Respond quickly and properly in any Restaurant emergency situation., • Maintain cleanliness in all areas of the Dining Room., • Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment., • Due to the industry’s cyclical nature, Employees may be required to work varying schedules to reflect the business needs of the property. In addition, attendance at all scheduled training sessions and meetings is required., • Upon employment, all Employees are required to fully comply with Mr. C’s rules and regulations for the safe and effective operation of the facilities. Employees who violate organization rules and regulations will be subject to disciplinary action, up to and including termination of employment., • Provides leadership for Employee relations through effective communications, coaching, training, and development. REQUIREMENTS AND SKILLS: • Able to speak, read, write, and understand the primary language(s) used in the workplace., • Excellent communication skills, both verbal and written., • Able to learn and perform all essential job functions accurately and safely., • Knowledge of the menu and beverage list and the ability to communicate clear suggestions to the guests., • Knowledge of the city, particularly tourist attractions and the ability to communicate clear directions to these attractions and facilities., • Auditory and visual abilities to observe and detect signs of emergency situations., • Most work tasks are performed indoors. Temperature is moderated and controlled by facility environmental systems., • Able to stand and exert well-paced mobility for an extended period of time., • Able to lift and move up to 25 lbs. on an intermittent basis., • Able to bend, stoop, kneel, reach, push, pull, twist, walk, crouch, squat and stretch to fulfill tasks., • Manual dexterity required to use and operate all necessary equipment., • Talking, hearing and seeing (vision) occur continuously in the process of communicating with guests, Supervisors and other Employees. QUALIFICATION STANDARDS: Education: Bachelor’s Degree preferable or industry training equivalent. Experience Required: Minimum of 5 year previous Management experience required. Minimum of 2 years of Hospitality experience required. Licenses or Certificates: Ability to obtain and/or maintain any government required licenses, certificates or permits. Grooming: All Employees must maintain a neat, clean and well-groomed appearance per Mr. C standards. INTENT AND FUNCTION OF JOB DESCRIPTIONS: All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by Supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an “at-will” employer. READY TO JOIN OUR TEAM? We understand your time is valuable, and that is why we have a very quick and easy application process. If you feel that you would be right for this job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Equal Employment Opportunity Powered by JazzHR k4EJgD1HpX

Job Description Location: Boulud Sud Miami | 255 Biscayne Blvd Way, Miami Florida 33131 USA Begin • Explore a career in hospitality, • People taking care of people, • Have flexibility in your career, • Be an influencer in the industry, • Fulfill your purpose Belong • Be a part of an inclusive environment, • Be your authentic self, • Be a part of something bigger than you, • Be a part of a community far beyond our walls Become • We go where you want to go, • Achieve both career goals and life goals, • Adapt and grow, • Thrive on challenge and growth Do your best work, begin your purpose, belong to an amazing team and become the best version of you. Compensation: Hourly Schedule: Full-Time Position Type: Non-Management Work setting: on-site Benefits · Health Insurance · Dental and Vision · Paid Time Off · 401K · Parking and Metro Reimbursement · Travel Perks and Benefits · Recognition and Rewards · Growth Opportunities · Holiday pay · Free Meals · Free uniforms · Free life insurance · Free short-term disability · Exclusive Discounts via LifeMart · …and much more! Job Summary: Lead Cook is responsible for preparing and finishing food on all stations within the kitchen; unloading deliveries; stocking and rotating products; and maintaining the cleanliness and sanitation of the work areas and equipment according to the Health Department and Boulud Sud’s standards. The position requires strong communication skills, as well as the ability to complete basic mathematical calculations, read and follow menus and recipes, and work within a team environment. Follow all company safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to the manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain the confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period or an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Job Family Core Work Activities Safety and Security • Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment., • Report work-related accidents, or other injuries immediately upon occurrence to manager/supervisor., • Follow policies and procedures for the safe operation and storage of tools, equipment, and machines., • Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury., • Complete appropriate safety training and certifications to perform work tasks., • Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel., • Follow property-specific procedures for handling emergencies (e.g., evacuations, medical emergencies, natural disasters). Policies and Procedures • Follow company and department policies and procedures., • Protect company tools, equipment, machines, or other assets by company policies and procedures., • Ensure uniform, nametags, and personal appearance are clean, hygienic, professional, and in compliance with company policies and procedures., • Protect the privacy and security of guests and coworkers., • Perform other reasonable job duties as requested by Supervisors. Guest Relations • Assist other employees to ensure proper coverage and prompt guest service. Communication • Speak to guests and co-workers using clear, appropriate, and professional language. Working with Others • Support all co-workers and treat them with dignity and respect., • Develop and maintain positive and productive working relationships with other employees and departments., • Partner with and assist others to promote an environment of teamwork and achieve common goals. Quality Assurance/Quality Improvement • Comply with quality assurance expectations and standards. Physical Tasks • Stand, sit, or walk for an extended period or an entire work shift., • Reach overhead and below the knees, including bending, twisting, pulling, and stooping., • Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. General Kitchen • Prepare all potentially hazardous foods at the correct temperature according to the HACCP guidelines., • Follow appropriate personal hygiene procedures to ensure food served to guests is safe for consumption, including disinfecting hands before handling food and wearing a hat/hairnet and proper footwear., • Follow and ensure compliance with food safety and handling policies and procedures, such as product rotation, First first out (FIFO); dating, labeling, cleaning, and organizing coolers/freezers/storage areas; and Cold Chain compliance, across all food-related departments and areas., • Ensure the quality of the food items and notify the manager if a product does not meet specifications., • Monitor the quantity of food that is prepared and the portions that are served to control food waste and ensure that good food is not thrown away., • Communicate any assistance needed during busy periods to the Chef to ensure optimum service to guests., • Operate ovens, stoves, grills, microwaves, and fryers to prepare foods., • Check and ensure the correctness of the temperature of appliances and food using thermostats and thermometers, including monitoring freezer systems, such as fans, drains, and doors, for proper operation, and report issues or problems to facility management., • Report maintenance issues immediately to appropriate personnel (i.e., management or maintenance)., • Maintain up-to-date knowledge of company Food Safety Programs within assigned area of responsibility, as well as all local, state, and federal regulations. Sanitation and Maintenance • Wash and disinfect kitchen area including tables, tools, knives, and equipment to ensure sanitary conditions and meet the departmental standards, including using sanitizers required by the health department., • Set up and break down workstation with required mise en place, tools, equipment, and supplies, ensuring items are to established specs, ensuring adequate fill of containers, storing items appropriately, and cleaning station as appropriate., • Follow and ensure compliance with sanitation and cleaning procedures and pest control guidelines, reporting pest control issues to appropriate personnel., • Disassemble and assemble kitchen equipment following safety procedures when cleaning. Kitchen Tools & Equipment • Use kitchen tools safely and appropriately, including using appropriate tools to open cartons, boxes, and cans; keeping knives sharpened; using proper knife handling procedures; using correct knives for particular food items or specific tasks; using dry pads when moving hot material; and engaging all appropriate safety devices before operating equipment., • Use measuring tools (for example, scale, measuring cups, measuring spoons) to precisely measure ingredients and portion sizes. Food Preparation • Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist, establishing priority items., • Prepare ingredients for cooking, including portioning, chopping, and storing food before use., • Wash and peel (if required) fresh fruits and vegetables to prepare them for cooking or consumption., • Test foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils., • Weigh, measure, and mix ingredients according to recipes or personal judgment, using various kitchen utensils and equipment., • Monitor food quality while preparing food and throughout the day utilizing the HACCP forms and production charts., • Prepare cold foods, including preparing salads, cold sandwiches, condiments, and dressings. Set-up • Ensure proper portion, arrangement, and food garnish to be served to waiters or patrons, according to standards. Banquet/Buffet • Break down the station and return and label backup items according to proper food handling procedures. Critical Competencies: Interpersonal Skills · Team Work · Diversity Relations Personal Attributes · Safety Orientation · Dependability · Presentation Stock and Inventory · Food Storage and Rotation Basic Cookery · Recipe Education: High school diploma/G.E.D. equivalent Related Work Experience: At least 2 years of related work experience Supervisory Experience: No supervisory experience is required License: N/A Our Mission We provide genuine hospitality by inspiring strong relationships with our guests, associates, and partners to make a difference in our community. Our Vision To be the leading choice in Miami by welcoming guests from all over the world, offering fun, innovative, and unique hotel experiences while developing our communities. Our Core Values We Inspire People We Embrace Innovation We Pursue Accountability SOCIAL MEDIA SITES Marriott Careers: https://www.youtube.com/user/MarriottJobs Boulud Sud Miami LinkedIn: https://www.linkedin.com/company/boulud-sud-miami/?viewAsMember=true Website: https://www.bouludsud.com/miami/ Instagram: https://www.instagram.com/BouludSudMiami/ Facebook: https://www.facebook.com/BouludSudMiami/ Twitter: https://twitter.com/BSudMiami Maps: https://www.bouludsud.com/miami/contact/ E-VERIFY MDM Hotel Group participates in the Electronic Employment Eligibility Verification Program. MDM Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. MDM Hotel Group does not discriminate based on disability, veteran status, or any other basis protected under federal, state, or local laws. If you’re looking to make a measurable impact in a Luxury Hospitality organization, we’d love to hear from you.

Job Description Job Summary The Line/Prep Cook will be primarily responsible for preparing food that results in high quality of taste and appearance to satisfy guests and maximize food revenues. Prepares meals in accordance with the portion and quality standards specified in recipes or as otherwise designated by servers within policy; controls food usage to minimize waste. Job Specifications Qualifications • Ability to work as part of a dynamic team to consistently deliver a quality product., • Required to complete a Food Handlers Certification course., • Must be able to work well under pressure., • Must be able to stand for longer than 8 hours., • Must be able to speak, hear and see., • Must have English language skills to clearly communicate verbally with supervisors and co-workers and from time-time with our members and their guests., • Prior culinary experience and knowledge of hospitality industry dining is a plus., • Tolerance of all cultures, • Able to work a flexible schedule, including weekends and holidays., • Able to handle objects, reach with arms and hands, stand, sit, or walk for an extended period of time; Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance, pull, bend, stoop, and perform upward reaching for an extended period of time. Job Duties Job Specific • Deliver exceptional customer service by preparing food items consistently and adhering to all recipe standards., • Complete kitchen tasks such as line setup, food preparation, cleanup and breakdown, • Operate and maintain all standard kitchen cooking equipment including, grill, fryer, flattop, and broiler., • Maintain cleanliness in assigned station and/or station., • Communicate with Executive Chef and service staff to maintain service efficiency and guest satisfaction., • Ensure product presentation, quality and cook time are in accordance with Clevelander standards., • Practice sanitary and safe food handling by properly following health department regulations., • Adapt food menu items to customers preferences., • Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications., • Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company asset., • Welcome and acknowledge all guests according to Grand Beach Hotel standards, anticipate and address guests` service needs, assist individuals with disabilities, and thank guests with genuine appreciation., • Speak with others using clear and professional language., • Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees., • Ensure adherence to quality expectations and standards., • Stand, sit, or walk for an extended period of time., • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance., • Consistently maintain a positive attitude., • Encourage a positive attitude among Team Members., • Anticipate needs, demonstrating sensitivity and responsiveness, ensuring complete satisfaction., • Perform all duties in a timely and professional manner., • Maintain behavior consistent with sexual harassment/hostile work environment policy dictated in the Team Member handbook., • Reports to work as scheduled, in proper uniform, in accordance with the company’s personal appearance standards., • Applies excellent guest relations skills when interacting with guests., • Observes hotel telephone etiquette, message, and call handling procedures., • Special projects and duties as assigned. General • Promotes and applies teamwork skills at all times., • Is polite, friendly, and helpful to guests, management and fellow Team Members., • Executes emergency procedures in accordance with hotel standards., • Complies with required safety regulations and procedures., • Attends appropriate hotel meetings and training sessions., • Maintains cleanliness and excellent condition of equipment and work area., • Complies with hotel standards, policies and rules., • Recycles whenever possible., • Remains current with hotel information and changes, • Complies with hotel uniform and grooming standards.

Job DescriptionPOSITION PURPOSE: Support the bartender’s needs in all areas, including but not limited to prep work (cutting and storing fruit, preparing garnishes, portioning batch cocktails, portioning juices, all while operating with FIFO system), maintaining cleanliness to the bar area and BOH staging areas (wiping down the bar, using sanitizer solution, replacing dish machine cleaning solution, washing and polishing all glassware, following weekly cleaning schedule to maintain bar displays to be dust-free and most appealing to the eye. Support the bar staff in providing exceptional service to our guests. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS: • Set up bars with all essential products, glassware, garnishes, as well as rotating all products that may be needed by date and following FIFO., • Maintain the bars to standard and ensure that guest have the best experience possible., • Perform all side work required such as cleaning, stocking, and requisitioning supplies., • Break down bars, making a bottle count, and putting a requisition form together or the following day. Making sure the bar is set up and ready for the next bar shift. Thoroughly clean the bar top, back bar and all supplies/bottles to avoid stickiness and keep the bar area smelling fresh., • Follow all appropriate policies and procedures while constantly striving to improve all standards of operation., • Ensure prompt and courteous service to guests to ensure guest satisfaction. Promptly follow-up on all guest requests and/or complaints. Please know to involve a manager on duty if you are unable to solve the situation in which you are presented with, communicate all situations clearly. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Regular attendance in conformance with the standards, which may be established by Trump National Doral from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry that we are in, a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. • Knowledge of bar operations, to include appropriate staffing levels, service equipment and guest relations., • Ability to read the English language to fully comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials., • Ability to remember, recite and promote the variety of menu items., • Willingness and ability to taste food & beverage items relevant to the menu., • Ability to effectively deal with guest complaints and concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the guest and providing positive and proactive solutions. PHYSICAL REQUIREMENTS: Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours; Constant – 6-8 hours Physical Activity Frequency Sitting Rare/Never Walking Constant Climbing stairs Occasional Crouching/Bending/Stooping Frequent Reaching Frequent Grasping Frequent Pushing/Pulling Occasional Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Smell Constant Lifting/Carrying(# lbs)– up to 40 lbs. Occasional Travel Rare/Never OTHER DUTIES: Assimilate into Trump National Doral-Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. SAFETY REQUIREMENTS: OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety: • Safety Shoes (slip resistant), • Use of gloves especially when handling ready to consume products, • Back belts for heavy lifting, • Aprons, • Uniform standards as specified per management in F&B Associates will be trained in the proper use and care of assigned PPE. The hotel provides the required PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. QUALIFICATION STANDARDS: EDUCATION High School graduate required. EXPERIENCE At least 1- 2 years relevant experience in food & beverage service industry. LICENSES OR CERTIFICATES ServSafe Food Handler Certification. TIPS certification. CPR Certification is beneficial. GROOMING All associates must maintain a neat, clean and well-groomed appearance (specific standards available). OTHER Additional language ability is preferred. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Job Description Position: Food Runner Department: Food and Beverage Job Summary Food Runner provides support to Restaurant Server in all aspects of service by; stocking all service areas and maintaining adequate supplies during meal period, cleaning and presetting all tables; assisting with service of beverages, transportation of food trays to dining room; cleaning of all public areas. Job Specifications Qualifications • Ability to work as part of a dynamic team to consistently deliver a quality product, • Ability to verbally communicate effectively with guests and team members in the English language, • Tolerance of all cultures, • Able to work a flexible schedule, including weekends and holidays, • Able to handle objects, reach with arms and hands, stand, sit, or walk for an extended period of time; Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance, pull, bend, stoop, and perform upward reaching for an extended period of time Job Duties Job Specific • Set and clear tables, • Stock all service stations and assists food servers with table service, • Clear dirty table settings and prepare table for resetting, • Reset all service ware as prescribed, • Maintain stock and cleanliness of stations, • Transport all dirty tableware to the dishing area and place all items in an organized manner and proper dish or glass rack., • Between seating’s promptly clean table tops, chairs and booths, • Check floor and clean as required. Reset and arrange tabletop, • Respond appropriately to guest requests, communicating requests to server as needed, • Communicate with server/hostess to assure efficient seating, table utilization and customer service, • Assist server as needed with food delivery, especially with large parties and during peak periods, • Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications, • Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company asset, • Welcome and acknowledge all guests according to Grand Beach Hotel standards, anticipate and address guests` service needs, assist individuals with disabilities, and thank guests with genuine appreciation, • Speak with others using clear and professional language, • Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees, • Ensure adherence to quality expectations and standards, • Stand, sit, or walk for an extended period of time, • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance, • Consistently maintain a positive attitude, • Encourage a positive attitude among Team Members, • Anticipate needs, demonstrating sensitivity and responsiveness, ensuring complete satisfaction, • Perform all duties in a timely and professional manner, • Maintain behavior consistent with sexual harassment/hostile work environment policy dictated in the Team Member handbook, • Reports to work as scheduled, in proper uniform, in accordance with the company’s personal appearance standards, • Applies excellent guest relations skills when interacting with guests, • Observes hotel telephone etiquette, message, and call handling procedures, • Special projects and duties as assigned General • Promotes and applies teamwork skills at all times, • Is polite, friendly, and helpful to guests, management and fellow Team Members, • Executes emergency procedures in accordance with hotel standards, • Complies with required safety regulations and procedures, • Attends appropriate hotel meetings and training sessions, • Maintains cleanliness and excellent condition of equipment and work area, • Complies with hotel standards, policies and rules, • Recycles whenever possible, • Remains current with hotel information and changes, • Complies with hotel uniform and grooming standards Within the first 30 days must be able to perform to standard all activities on the New Hire Training Checklist.

Job DescriptionSalary: $75k-$85k Guest Relations Director LRMB About LRMB LRMB is redefining ultra-luxury residential hospitality in Miami Beach. We manage a curated portfolio of high-end residences within premier hotel programs, delivering an elevated hospitality experience that blends the privacy of luxury residential living with the personalized service of the worlds finest hotels. Our mission is to create a seamless, deeply personalized guest journey where every stay feels curated, effortless, and memorable. We are building a hospitality culture that reflects7-star service standards, anticipates guest needs before arrival, and transforms each interaction into an opportunity to exceed expectations. The Role We are seeking aGuest Relations Directorwho will take ownership of the entire guest journey across a portfolio of more than90 luxury residences. This leader will set the tone for service excellence, ensuring that every guest interactionfrom pre-arrival planning through departureis thoughtful, personalized, and executed at the highest level. This role is not simply about managing daily operations; it is aboutshaping the guest experience, building a culture of exceptional service, and driving revenue through curated concierge and lifestyle offerings. The Guest Relations Manager will lead a team dedicated to delivering intuitive hospitality while cultivating meaningful guest relationships that define the LRMB brand. Key Responsibilities Own the Guest Journey • Lead the full lifecycle of the guest experience, from pre-arrival preparation to post-stay follow-up., • Implement and overseepre-arrival intelligence strategiesto anticipate guest preferences, special occasions, and lifestyle needs., • Ensure each guest stay feels highly personalized and seamlessly executed. Build a Luxury Service Culture • Establish and maintain7-star hospitality standardsacross all guest interactions., • Foster a culture of proactive, intuitive service across a team supporting90+ luxury residences., • Lead by example in delivering warm, professional, and highly personalized hospitality. Lead Guest Relations Operations • Oversee daily Guest Relations operations, including front desk and concierge functions., • Conduct team briefings to align staff on VIP arrivals, guest preferences, and operational priorities., • Ensure service etiquette, professionalism, and guest engagement standards are consistently upheld. Drive Revenue Through Curated Guest Experiences • Develop and implementupsell and concierge strategiesthat enhance the guest experience while generating incremental revenue., • Curate and promote personalized experiences including dining reservations, transportation, local experiences, wellness services, and special events., • Build and maintain strong relationships with preferred luxury vendors and partners. Team Leadership & Development • Recruit, train, and mentor Guest Relations team members., • Oversee scheduling, performance management, and professional development., • Cultivate a motivated team aligned with LRMBs commitment to excellence. Guest Experience & Systems Management • Maintain accurate guest profiles within the PMS to ensure personalized service delivery., • Manage guest communication and requests through the Alice platform., • Ensure accurate billing and coordination of concierge services. Continuous Improvement • Monitor guest feedback, online reviews, and service trends to refine the guest experience., • Identify opportunities to enhance service standards and operational efficiency., • Actively contribute to the ongoing evolution of LRMBs luxury hospitality platform. Skills & Qualifications • Exceptional interpersonal and communication skills, both in person and by phone, • Fluent in written and spoken English, • Highly organized with strong multitasking and coordination abilities, • Professional, polished, and service-oriented demeanor, • Ability to thrive in a fast-paced luxury hospitality environment, • Strong leadership skills with the ability to motivate and inspire teams, • Comfortable using multiple hospitality systems and technology platforms, • Flexible availability including evenings, weekends, and holidays, • Strong knowledge of Miamis luxury dining, entertainment, and lifestyle offerings preferred Ideal Candidate Profile • 5+ years of leadership experience in luxury hospitality, concierge, or guest relations, • Experience inhigh-end hotel, residential hospitality, or luxury lifestyle services, • Demonstrated ability to deliverexceptional personalized service at scale, • Strong problem-solving, analytical, and decision-making abilities, • Fluency in additional languages, particularlySpanish, is a plus, • Passion for creating memorable experiences and building lasting guest relationships Why Join LRMB This is an opportunity to help shape the future ofultra-luxury residential hospitality in Miami Beach. Our team is building something distinctive: a service culture that blends world-class hospitality with the exclusivity and personalization of private luxury living. If you are passionate about delivering extraordinary guest experiences and leading teams to exceed expectations, we invite you to join us in setting a new standard for residential hospitality.