Field AV Technician / Control4 & Crestron Programmer
3 days ago
Phoenix
Job Description This is a senior-level field technician and programmer position. Applicants must have hands-on experience programming, commissioning, and troubleshooting Control4, Crestron Home, Crestron, Savant, or comparable integrated control systems. Position Overview • Design, install, program, commission, troubleshoot, and support advanced AV, automation, networking, security, surveillance, lighting control, and smart technology systems., • Work on high-end residential and commercial projects throughout the Phoenix area., • Take ownership of field problems, communicate professionally with clients, and deliver clean, reliable systems., • This is not an entry-level installer, helper, alarm-only, or basic TV-mounting position. Core Responsibilities • Install, configure, program, test, troubleshoot, and service integrated AV and automation systems., • Program and support Control4, Crestron Home, Crestron, Savant, or comparable control platforms., • Commission systems before client turnover to confirm proper operation and reliability., • Troubleshoot control systems, networks, Wi-Fi, amplifiers, speakers, video distribution, source equipment, remotes, touchscreens, surveillance cameras, security systems, lighting control, and connected devices., • Read and interpret plans, wiring diagrams, schematics, equipment layouts, and project scopes., • Terminate, test, label, and troubleshoot network, speaker, control, coaxial, HDMI, fiber, and other low-voltage cabling., • Install and configure audio systems, including amplifiers, speakers, subwoofers, microphones, soundbars, distributed audio equipment, and related components., • Build, dress, wire, and service equipment racks using organized and serviceable wiring practices., • Perform field service visits for maintenance, troubleshooting, repairs, upgrades, and client support., • Document system configurations, troubleshooting steps, service notes, and job progress accurately., • Communicate professionally with clients, builders, designers, project managers, coworkers, and other trades., • Lead or support other technicians in the field depending on project needs., • Provide occasional weekend phone support when required. Required Qualifications • Minimum 5 years of professional low-voltage, AV, automation, or technology integration experience., • Required: hands-on programming experience with Control4, Crestron Home, Crestron, Savant, or a comparable control platform., • Strong understanding of residential and/or commercial AV system installation and troubleshooting., • Strong knowledge of low-voltage wiring standards, cabling practices, terminations, testing, and labeling., • Ability to troubleshoot control programming, signal flow, network connectivity, audio issues, video issues, device communication problems, and hardware failures., • Ability to read and understand blueprints, plans, schematics, wiring diagrams, and technical documentation., • Ability to work independently without constant supervision and solve field problems accurately., • Clean workmanship and organized installation practices., • Professional communication skills and strong customer service standards., • Valid driver’s license and clean driving record., • Must provide basic hand tools, testing equipment, and 4 ft. and 6 ft. ladders. Preferred Experience • Control4 certification., • Crestron Home programming experience., • Lutron lighting control or motorized shade experience., • Networking experience with Ubiquiti, Araknis, eero, or similar systems., • Security system experience with DSC, Qolsys, Alarm.com, or similar platforms., • Surveillance system experience with NVRs, IP cameras, and remote access configuration., • Experience with distributed audio, video distribution, home theaters, conference rooms, and equipment racks., • Experience coordinating with builders, electricians, designers, and other trades on active construction projects., • ProjX360 project management experience a plus Company-Provided Equipment and Benefits • Company laptop., • Company cell phone., • Shop vacuum., • Full-size cargo van with GPS., • Fuel card., • Business credit card for approved job-related purchases., • 8 ft. and 12 ft. ladders., • 401(k) profit sharing., • Long-term opportunity with an established Phoenix technology integration company. Who Should Apply • Senior-level AV, automation, or low-voltage integration technicians with actual programming and commissioning experience., • Technicians who can troubleshoot complex systems without constant supervision., • Candidates who understand clean wiring, reliable system design, professional jobsite conduct, and client-facing service., • Do not apply if your experience is limited to basic TV mounting, helper work, wire pulling, alarm-only installation, or general handyman work. Join us if you're passionate about pushing the boundaries of audiovisual technology! Bring your technical expertise into a role that challenges you daily while offering opportunities for growth in a vibrant environment dedicated to innovation and excellence. Benefits: • 401(k), • Life insurance, • Paid time off Education: • High school or equivalent (Required) Experience: • technology integration: 5 years (Required) License/Certification: • Control4, Crestron, or Savant certification (Preferred) Work Location: In person Company DescriptionElite Integration is a luxury technology firm specializing in smart home automation, networking, lighting, audio-visual systems, and security. Since 2009, we’ve delivered high-end, tailored solutions that blend seamlessly with architecture and lifestyle. Our focus on craftsmanship, reliability, and lasting client relationships sets us apart in Arizona’s home technology market.Elite Integration is a luxury technology firm specializing in smart home automation, networking, lighting, audio-visual systems, and security. Since 2009, we’ve delivered high-end, tailored solutions that blend seamlessly with architecture and lifestyle. Our focus on craftsmanship, reliability, and lasting client relationships sets us apart in Arizona’s home technology market.