O&M Service Technician - Commercial
15 days ago
San Diego
Supervisor: Director of O&M Classification: Full-time, hourly The O&M (Operations & Maintenance) Service Technician - Commercial, is responsible for ensuring operational excellence within the maintenance and commissioning (Cx) aspects of the solar industry through a focus on troubleshooting, diagnosing, and maintaining a variety of PV and Solar Thermal systems. You must already reside in San Diego County or Riverside County. • Troubleshoot PV and Solar Thermal system communication and performance issues. Locate / isolate faults and implement code compliant fixes in the field in a safe / efficient manner., • Document results and provide a technical report and concise descriptions of any quality issues, including those which have noted deficiencies requiring corrective action., • Inspect properties and materials for compliance with plans, specifications, and manufacturers' requirements., • Perform training education program by rolling out our training program to different customer groups, such as PV asset owner, EPC teams, and/or installers., • Demonstrate understanding of and ability to follow operating, switching, maintenance, safety, and environmental procedures., • Working knowledge of industrial or power facility operation and maintenance., • Knowledge of local and national electrical and/or plumbing codes., • Provide feedback to sales/design/install teams for best practice improvement., • Coordinate warranty RMA process., • Commission PV systems to include testing such as IR scans, IV curve trace, torque checks, and visual inspections., • Conduct corrective maintenance solar panel replacement, inverter replacement, and communication problems., • In-depth experience testing and troubleshooting standard building voltage up to the Utility meter level or interconnection point, including transformers (potential & current), breakers, relays, contactors, motors, and inverters., • Embody and promote the Cal Solar core values and demonstrate those values in interactions with internal and external stakeholders., • Foster open communication, team building, and sharing of best practices amongst all employees, to help create a continuous learning environment that drives team knowledge & preparedness., • Encourage employees to take an active role and be accountable for their career growth., • Continually evaluate Cx and O&M processes, finding new means and methods (out-of-the-box thinking) & share best practices to help increase safety, profitability, quality, efficiency, etc. that can be captured within Standard Operating Procedures (SOPs)., • Support the Field Training Manager by rigorously promoting high-quality standards that are consistently utilized by all, while also proactively working to help refine/improve these standards., • Support efforts to recruit and hire field employees that fit our core values and safety/quality culture., • Champion Equal Employment Opportunity (EEO) and Affirmative Action Programs. Tech Level 4: Requires a technician with an expert level understanding, experience, and proficiency with PV and Solar Thermal systems. • Ability to meet and exceed all requirements of Tech Level 3., • Highly Proficient in 2 or more Manufacturers (i.e. SolarEdge, Enphase, SMA, Yotta, CPS, etc.)., • Ability to commission and troubleshoot multiple Solar Thermal & PV systems., • Master of AC/DC as it relates to troubleshooting., • OSHA 30 Certification, NFPA70 (Arc Flash)., • Advanced experience in reading and understanding plans, manuals and documents., • Strong knowledge of Building, Electrical, and Plumbing Code as it relates to PV and Thermal systems., • Proficient in Google Applications Suite (Docs, Sheets, Gmail, etc.) and PDF/Bluebeam, Miter, and Raken Pro., • Capable of working in an office setting, communicating with manufacturers, clients and internal Cal Solar staff., • Inspect properties and materials for compliance with plans, specifications, & manufacturers' and/or AHJ requirements., • Troubleshoot and diagnose any system with site specific visits or via the multiple monitoring platforms currently utilized, and train field or office staff on these platforms. Tech Level 5: Requires a technician with an expert level understanding, experience, and highly proficiency with PV and Solar Thermal systems. • Ability to meet and exceed all requirements of Tech Level 4., • Expert knowledge in 3 or more Manufacturers (i.e. SolarEdge, Enphase, SMA, Yotta, CPS, Fronius, etc.)., • Ability to manage multiple Service projects simultaneously while completing day to day tasks., • Master of AC/DC in all aspects., • OSHA 30 Certification, NFPA70 (Arc Flash), and possibly NABCEP or JW., • Superior experience in reading and understanding plans, manuals, & documents. Ability to quickly recognize differences or deviations of an installed system compared to the contract documents., • Expert in Building, Electrical, and Plumbing Code as it relates to PV and Thermal systems., • Strong knowledge / expertise in Google Applications Suite (Docs, Sheets, Gmail, etc.) and PDF/Bluebeam, Miter, and Raken Pro., • Adept at working in an office setting, communicating with manufacturers, clients and internal Cal Solar staff., • Four-year college degree and/or equivalent work experience (preferred)., • OSHA-30 certification (preferred) and a strong safety background with experience in Lockout Tag Out & Job Hazard Analysis., • Field experience in construction, Cx, operations, and maintenance of commercial, industrial, & utility solar construction projects., • Experienced in Quality Assurance and Quality Control (QA/QC) throughout PV project life cycle., • Extensive technical knowledge of at least 3 different inverter manufacturers., • Strong understanding of the NEC (wire sizing, equipment ratings, installation requirements, theory, etc.), NFPA 70E electrical safety guidelines, and plumbing code, with ability to reference these codes as required., • Working knowledge of Uniform Building Code (UBC) and building materials/techniques., • Strong understanding of grid-tied PV, solar domestic hot water, piping systems, pumped fluid circuits, and closed-loop heating systems., • Ability to read, understand, problem-solve, implement site-redesign, and mark-up (redline) electrical, plumbing, and structural plans., • Experience working directly with city/county permitting offices and inspectors., • Excellent verbal and written communication skills, with ability to write technical reports & communicate effectively with internal and external stakeholders., • Strong interpersonal and customer service skills/mindset., • Excellent organizational & attention to detail/process, superb analytical/problem-solving and decision-making skills., • Possess a positive attitude, ability to work independently, show initiative, and operate with a sense of urgency., • Excellent time management skills - ability to meet deadlines, prioritize tasks, delegate, and support multiple projects in various stages of construction., • Strong supervisory and leadership skills with the ability to effectively train, motivate, and hold others accountable., • Punctual and able to attend regular team meetings and arrive at the job site on time., • Experience with Google Applications Suite (Docs, Sheets, Gmail, etc.), PDF/Bluebeam, Miter, and Raken., • Ability to use fieldwork software technology tools and navigate numerous computer applications and technology independently., • Must pass a motor vehicle record check. Valid California Driver's License is required., • Ability to work inside tight spaces, as well as outside, on various roof surfaces, and in varied weather conditions., • Ability to safely lift and carry 50+ pounds to chest height., • Bilingual (English-Spanish) preferred., • Ability to work extended hours required for optimal/efficient execution daily., • Able to travel at least 50% of the time within the state of CA. Passionate About Renewable Energy? Then we're looking for you!