Delivery Manager (Lead)
hace 2 días
JINGDONG Logistics (JD Logistics) is the logistics arm of and one of the world's leading technology‑driven supply chain solutions providers. Leveraging advanced expertise in automation, intelligent logistics, and data‑driven operations, we deliver end‑to‑end logistics solutions that help businesses grow while enhancing customer experience. Our capabilities span the entire supply chain, including warehousing, line‑haul transportation, last‑mile delivery, bulky goods logistics, cold chain solutions, and cross‑border operations. Our mission is simple: to deliver speed, reliability, and operational excellence at every stage of the supply chain. As part of our strategic international expansion, JD Logistics is establishing core infrastructure within the Spanish market. This greenfield deployment requires founding leaders to manage high operational fluidity, establish local processes from the ground up, and translate centralized global capabilities into localized execution. Position Overview This role is designed for an energetic, operationally grounded transport and outbound logistics professional who can build and manage an aggressive daily delivery dispatch schedule for heavy, bulky, and high‑value consumer goods. Establish, lead, and optimize daily outbound transport and final delivery execution for the Large Item DC, ensuring all bulky goods leave the facility safely, on time, and aligned with target customer delivery windows. Scope: Provide direct operational leadership over the outbound distribution floor and delivery routing desk, managing a team of dispatchers while coordinating seamlessly with internal dedicated fleet (1PL) and external carrier networks (3PL). Key Performance Targets Design and implement daily loading, route allocation, and vehicle dispatch protocols for large‑item distribution before site launch. Maintain a high On‑Time Delivery (OTD) rate and minimal delivery failure rates by tracking routes in real time and actively resolving carrier delays. Optimize vehicle cubic capacity utilization and coordinate fluid driver shift handovers, minimizing empty miles and loading delays at the base. Implement strict outbound checking mechanisms to ensure zero loading damages, correct transport documentation compliance, and efficient processing of delivery exceptions or field returns. Verified background in leading an outbound transport desk, delivery operations team, or cross‑docking dispatch function within fast‑paced retail, e‑commerce, or industrial logistics. Bulky Goods Distribution Experience: Proven experience handling heavy freight, large home appliances, or furniture distribution networks, with solid knowledge of vehicle weight limits, secure cargo loading, and transport regulations. Professional fluency in English and Spanish is mandatory; knowledge of Mandarin is a strong plus. Operational Flexibility: High adaptability regarding working schedules, early‑morning dispatch waves, and resolving real‑time transit exceptions common to a country‑level logistics launch. Diversity & Inclusion At JD Logistics, we are committed to building an inclusive workplace where everyone can thrive. Ready to build the future of logistics? xbhjioe Join one of the world’s fastest‑growing logistics companies. Delivery Team Manager • Lousada (Santiago) (Carballedo), Spain #