Developer Advocate
8 days ago
Málaga
ph3About MONEI /h3 pMONEI is revolutionizing omnichannel payments for top brands across Southern Europe. Our award-winning serverless architecture even earned recognition as the AWS Startup Architecture of the Year (Iberia region). With rapid global expansion underway, we're building the future of payment processing—and we want you on our team. /p h3The Role /h3 pThis is a hybrid role: byou'll do both Technical Merchant Support and Developer Advocacy. /b One day you'll be debugging a failed payment for a merchant; the next, you'll be writing the doc that prevents that same ticket from ever happening again. We're not looking for someone who picks a side—we're looking for someone who thrives at the intersection. /p pYou’ll be the bridge between our engineering team and the people who use MONEI: merchants, developers, partners, and internal teams. You'll investigate real issues, ship small fixes, keep our docs sharp, write tutorials, and engage with the developer community—all in the same role. /p pYou’ll work directly with one of our senior engineers, who’ll invest in your growth from day one. /p pWe're open to multiple formats: /p ul liFull-time for experienced candidates with a mix of technical support and developer-facing experience. /li liPart-time or paid internship (targeted at UPC and similar tech students, ~20h/week, hybrid from our Barcelona office) with a clear path to a full-time role after a successful trial. /li /ul h3What You’ll Do /h3 ul liInvestigate Support Tickets: Debug payment failures, integration issues, and account questions from merchants, partners, and internal teams. /li liReproduce Escalate Bugs: Build minimal repro cases, file clear bug reports, and act as the bridge between merchants/developers using MONEI and our engineering team. /li liShip Small Code Fixes: Own low-risk fixes end-to-end—open PRs, get them reviewed, ship to production. /li liOwn Developer Merchant Documentation: Keep our public and internal docs accurate, clear, and AI‑friendly based on what you learn from real tickets. /li liWrite Guides Tutorials: Publish content that helps developers and merchants integrate MONEI faster. /li liImprove APIs, Plugins Integrations: Surface real customer feedback to engineering to refine API and plugin design. /li liImprove Internal Tooling Runbooks: Spot recurring issues, write/update runbooks, and propose automation to scale support. /li liEngage the Developer Community: Help maintain our Twitter/X presence and developer‑facing channels. /li liShip Fast with AI: Leverage Cursor, Claude Code, and Codex to move quickly without sacrificing quality. /li /ul h3What You’ll Need /h3 ul liTechnical Foundation: Comfortable reading and writing code. For full‑time candidates, hands‑on software development or technical support experience. For interns, current studies in CS, Software Engineering, or related at UPC (or equivalent). /li liJS/TypeScript basics: Enough to read and debug plugin code and small Node.js scripts. /li liREST API HTTP debugging: Comfortable with Postman, curl, HTTP status codes, and tracing API calls. /li liDocumentation Skills: Clear, concise, engaging technical writing. /li liSQL / basic query skills: Able to pick up new query languages (we use OpenSearch and DynamoDB). /li liGit GitHub: Branches, PRs, code review. /li liLanguages: Native or C1 Spanish + B2+ English. Most merchants are Spanish‑speaking; engineering and docs are in English. /li liCoding Fundamentals: Able to write and debug code without AI assistance. We encourage AI tools, but you must understand and critically evaluate what they produce—no blind vibe‑coding. /li liCommunication: Strong written communication, empathy for users, ability to simplify complex technical concepts for diverse audiences. /li /ul h3Tools You'll Work With /h3 ul liZendesk /li liDatadog /li liOpenSearch /li liDynamoDB /li liGitHub /li liNotion /li liOur internal MONEI admin tooling /li /ul h3Bonus Points /h3 ul liPrevious experience as a Technical Support Engineer, Developer Advocate, DevRel, or Technical Evangelist. /li liExperience with payment APIs or fintech. /li liFluency with AI coding tools (Cursor, Claude Code, Codex). /li liTechnical writing or public speaking experience. /li liFamiliarity with e‑commerce plugins (Shopify, WooCommerce, PrestaShop). /li liExperience managing social media or engaging with developer communities. /li /ul h3What We Offer /h3 ul liCompetitive Compensation aligned with your expertise. Paid stipend for interns. /li liFlexible Work Format: Full‑time, part‑time, or UPC‑friendly paid internship (~20h/week, hybrid from Barcelona). /li liPath to Full‑Time: Strong intern performers convert to a full‑time role. /li liDirect Mentorship from one of our senior engineers. /li liAI Tools on Us: Full subscription plus access. /li liRemote Flexibility with offices in Málaga and Barcelona. /li liFlexible Hours Generous PTO. /li liDynamic Culture: Small, cross‑functional product team obsessed with payments innovation. /li /ul h3Ready to Join the Team? /h3 pIf you're excited to debug real problems, talk to developers and merchants, write great documentation, and bridge engineering and the people who use MONEI every day, we want to hear from you. bClick the "Apply" button to send us your application. /b /p /p #J-18808-Ljbffr