Sales Associate
hace 11 días
Málaga
At KARL LAGERFELD, we are guided by Karl’s visionary mantra: “Embrace the present and invent the future.” As the only fashion house carrying the iconic founder’s name on its door, we bring his creative aesthetic to life through ready-to-wear, premium handbags, small leather goods, and our fast-growing KARL LAGERFELD JEANS line. Operating over 200 boutiques globally and driven by a deeply diverse team representing more than 35 countries, we are also dedicated to global sustainability as a founding member of the Fashion Pact. Consequently, we value an inclusive culture where every voice counts. Therefore, we are seeking a passionate, service-driven Sales Associate to join our fast-paced retail team at the Málaga Outlet. Por favor, asegúrese de leer completamente el resumen y los requisitos de esta oportunidad de empleo que se detallan a continuación. In this interactive role, you won’t just handle cash wrap transactions or stock replenishment. Instead, you will act as a true brand storyteller, immersing an international consumer base into the iconic world of Karl. Specifically, you will combine your deep fashion curiosity with advanced clienteling tools. By doing so, you will maximize store performance metrics, drive customer loyalty, and foster an upbeat, inclusive workplace environment. Job Description: Sales Associate Your Mission: Premium Clienteling & Trend-Driven Revenue Growth Your primary goal involves driving boutique profitability and sales targets under the guidance of the Store Manager while delivering a luxury-tier shopping experience. Therefore, you will build long-term consumer relationships, provide deep technical knowledge regarding fabrics and styles, and adapt dynamically to shifting commercial trends. By doing so, you will eliminate floor service delays, maximize the commercial potential of our seasonal collections, and uphold a premium store atmosphere aligned with our corporate identity. Your Key Responsibilities: • Exceptional Customer Satisfaction: Provide high-touch service to build an upbeat, positive shopping environment and foster lasting client retention., • Advanced Clienteling: Establish a regular, dedicated customer base by leveraging official corporate tools, client books, and mailing list strategies., • Olfactival & Textile Expertise: Offer expert guidance to clients by demonstrating extensive knowledge of contemporary trends, tailoring styles, and fabric compositions., • Revenue Optimization: Track store best-sellers and slow-moving items actively, providing concrete feedback to management to maximize sales volume., • Proactive Alternative Selling: Maintain a solutions-driven mindset on the floor, always presenting creative product alternatives when specific items are unavailable., • Professional Conflict Resolution: Manage unexpected customer complaints or returns with total professionalism, escalating them smoothly to the Store Manager. Who You Are: The Polyglot Luxury Stylist • Verified Background: You bring a minimum of 2 years of progressive retail sales experience working within a contemporary or luxury fashion brand., • The Linguist: You are fully fluent in both Spanish and English, allowing you to communicate effortlessly with international tourists. Fluency in Arabic or Chinese represents a significant professional advantage., • Open & Constructive Communicator: You communicate honestly and constructively, contributing actively to a workspace that welcomes diverse talents and backgrounds., • Commercially Agile: You display excellent versatility and innovation when recognizing and reacting to the changing demands of a high-volume outlet landscape. What #TEAMKARL Offers You • Iconic Fashion Footprint: Advance your career profile by representing a world-leading global designer label with a highly successful, growing business trajectory., • Genuine Career Growth: Thrives within an environment that champions freedom of speech, personal expression, and authentic internal promotion paths., • Inclusive & Supportive Framework: Work alongside a deeply supportive, multinational team built firmly upon professionalism, integrity, and shared sustainability commitments. CHALLENGE ACCEPTED? xcskxlj If you have the commercial grit to govern a high-traffic premium outlet floor and the styling spark to inspire fashion lovers from around the world, we want to hear from you. Therefore, if you are ready to invent the future of style with #TEAMKARL in Málaga, we invite you to step forward. #J-18808-Ljbffr