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  • Director of Architecture & Design
    Director of Architecture & Design
    1 day ago
    $140000–$150000 yearly
    Full-time
    Moonachie

    With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world. Paris Baguette's mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone. If you are someone who has heart, wants to spread joy, nourish community and is ready to rise to the occasion, we are looking for you to join our growing team! WHAT WE ARE HUNGRY FOR The Director of Architecture & Design is responsible for leading Paris Baguette's architectural vision and design standards across all new café openings, refreshes, and remodels in the United States and internationally. This role owns the full design lifecycle — from prototype development and test-fit review through construction document approval and project closeout — and serves as the primary steward of brand design integrity across the entire café portfolio. The Director will build and manage a high-performing external architecture network, drive continuous improvement of design standards and prototype efficiency, and partner cross-functionally with Construction, Real Estate, Operations, and Marketing to ensure every café reflects the Paris Baguette brand at its best. KNOWLEDGE AND RESPONSIBILITIES Design Leadership & Standards • Own and continuously evolve Paris Baguette's prototype design, brand standards, and design guidelines across all café formats (inline, endcap, freestanding, non-traditional)., • Review and approve all test-fit layouts for new locations, ensuring compliance with prototype standards, operational requirements, and brand criteria., • Lead comprehensive review and redline of construction document (CD) sets, identifying design deficiencies, code conflicts, and brand deviations prior to permit submission., • Approve all design elements — materials, finishes, millwork, signage, lighting, furniture, and equipment placement — for new builds, refreshes, and remodels., • Develop and maintain a design element library and approved vendor/product specifications to ensure consistency and procurement efficiency across the portfolio. Refresh & Remodel Program • Lead the design and coordination of the café refresh and remodel program, including scope definition, phasing strategy, and budget benchmarking., • Partner with Operations and Franchise Business Consultants to prioritize refresh candidates and develop refresh tiers aligned to investment levels., • Ensure remodel designs balance brand elevation with operational continuity, minimizing franchisee disruption and downtime. External Architecture Network • Build, manage, and evaluate a national network of preferred architecture firms, ensuring geographic coverage, capacity, and performance standards are maintained., • Establish scopes of work, fee structures, and deliverable expectations for all external architect engagements., • Conduct ongoing performance reviews of architecture partners; onboard and offboard vendors as portfolio needs evolve., • Serve as the primary escalation point for design disputes, RFI resolution, and scope clarifications between architects, general contractors, and franchisees. Cross-Functional Collaboration & Process • Partner with Real Estate to evaluate site feasibility and inform LOI decisions based on design and construction viability., • Collaborate with Construction Project Managers throughout the project lifecycle to ensure design intent is preserved through permit and field execution., • Coordinate with Marketing and Brand teams to ensure café environments align with evolving brand positioning and campaign direction., • Interface directly with franchisees and their representatives to communicate design requirements, manage expectations, and resolve design-related issues., • Maintain and improve internal design review processes, approval workflows, and documentation standards to support a high-volume, fast-growing pipeline. Reporting & Administration • Track design review timelines and approval status across the active pipeline; report on bottlenecks, delays, and design-related risks to the VP of Development., • Manage the Architecture & Design department budget, including external architect fees, prototype development costs, and design tool subscriptions., • Stay current with trends in retail, QSR, and hospitality design; proactively recommend prototype updates and design innovations that enhance the guest experience and operational performance, • Other duties may be assigned WHAT YOU NEED TO HAVE • Bachelor's degree in Architecture, Interior Design, or related field required; Master's degree preferred. Licensed Architect (AIA) strongly preferred., • At least 10+ years of progressive experience in architecture and design, with a minimum of 5 years in a leadership role overseeing multi-unit retail, QSR, hospitality, or food & beverage rollout programs., • Demonstrated experience managing external architecture firms at scale across a national or multi-regional portfolio of 50+ concurrent projects., • Deep fluency in construction documents, redlining, and CD review processes; ability to identify code, coordination, and brand compliance issues across full CD sets., • Proven track record leading refresh and remodel programs from concept through execution., • Experience with franchise development environments and the ability to navigate franchisee relationships with professionalism and diplomacy., • Proficiency in AutoCAD, Revit, and/or BIM tools; working knowledge of project management platforms (e.g., Procore, Smartsheet, or equivalent)., • Exceptional organizational skills with the ability to manage a high-volume pipeline across multiple geographies simultaneously.Strong communication and presentation skills; comfortable presenting design direction and program updates to senior leadership and ownership groups. * Passion for brand, design quality, and the guest experience — with the operational mindset to balance design aspiration with build efficiency and franchisee investment.Ability and willingness to travel nationally to café sites, architecture firms, and franchise markets as needed., • Feedback is a gift! Ability to provide constructive feedback and recognition to every member of the organization, to ensure we have an open and transparent culture of high-performance standards., • High emotional intelligence and the ability to work collaboratively across diverse teams., • Passionate about empowering and developing others while upholding brand standards., • Teams Win! Must be a team player who fosters a collaborative and engaged teamwork environment., • Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette's Mission, Vision, Brand Values and Culture. SWEET BENEFITS • Competitive compensation, • Free Cake for your Birthday, • Medical, Dental, Vision benefits, • 401K Retirement Plan, • Paid time off, paid Holidays, • High Performance Culture

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  • National Distribution Manager
    National Distribution Manager
    2 days ago
    $80000–$90000 yearly
    Full-time
    Moonachie

    Reports to: Director of Distribution With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world. Paris Baguette's mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone. If you are someone who has heart, wants to spread joy, nourish community and is ready to rise to the occasion, we are looking for you to join our growing team! WHAT WE ARE HUNGRY FOR The National Distribution Manager is responsible for overseeing end-to-end distribution operations ensuring timely, cost-effective, and compliant movement of goods from manufacturing and co-packing facilities to customers, distribution centers, and Franchise partners. This role leads to distribution strategy, 3PL management, and continuous improvement initiatives while maintaining the highest standards of food safety, quality, and service. The role partners cross-functionally with Procurement, Manufacturing, Quality, and Finance to support service level targets, cost controls, and growth initiatives. KNOWLEDGE AND RESPONSIBILITIES Freight & Transportation Management • Lead all inbound and outbound transportation activities, including TL, LTL, drayage, and refrigerated freight, • Manage relationships with 3PLs, carriers, and freight brokers, • Negotiate carrier contracts, rates, and service-level agreements to meet cost and service objectives, • Monitor freight spending, lane performance, accessorial, and carrier compliance, • Develop contingency plans for capacity constraints, weather disruptions, and peak seasons, • Collaborate with transportation and logistics teams to optimize outbound and inter-facility shipments, • Support distribution network design, including DC footprint, capacity planning, and lane optimization, • Identify cost-reduction opportunities while maintaining service and product integrity Food Safety, Quality & Compliance • Ensure compliance with FDA, USDA, and customer requirements, • Maintain cold-chain integrity and temperature control standards throughout transportation and storage, • Lead root cause analysis for freight-related quality issues and corrective actions Cost Control & Continuous Improvement • Assist with transportation and distribution budgets, forecasts, and KPIs, • Drive continuous improvement initiatives to reduce freight costs, damages, and lead times, • Implement routing guides, mode optimization, and network design improvements, • Track and report metrics such as freight cost and damage rates Systems & Analytics • Lead the use and optimization of TMS, WMS, ERP, and freight audit/payment systems, • Analyze data to identify trends, risks, and opportunities for improvement, • Support system implementations, integrations, and upgrades Leadership & Cross-Functional Collaboration • Support and develop a team of logistics and distribution professionals, • Establish performance goals, coaching, and succession planning, • Partner with Quality Control, Operations and Finance to support customer requirements and margin goals, • Act as escalation point for service failures and customer-impacting issues, • Other duties, as assigned. WHAT YOU NEED TO HAVE • Bachelor's degree in supply chain, or related field, • At least 5+ years of progressive experience in frozen food distribution or cold-chain logistics, • At least 5+ years managing multi-site, multi-region distribution operations, • Deep knowledge of frozen cold-chain requirements and global food safety regulations, • Experience with global trade compliance and customs processes, • Advanced WMS and ERP experience (SAP, Oracle, Manhattan, Blue Yonder, NetSuite), • International logistics and trade compliance, • Operational excellence on a scale, • Financial and cost-to-serve optimization, • Strong people leadership across cultures, • Risk management and resilience planning, • Regular presence in frozen warehouse environments (freezer conditions), • Feedback is a gift! Ability to provide constructive feedback and recognition to every member of the organization, along with Franchisees, to ensure we have an open and transparent culture of high performance standards., • High emotional intelligence with the ability to work with, and support diverse teams by being highly empathetic, intuitive, self-motivated and driven., • Teams Win! Has to be a team player who fosters a collaborative and engaged team work environment., • Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette's Mission, Vision, Brand Values and Culture. SWEET BENEFITS • Competitive compensation, • Free Cake for your Birthday, • Medical, Dental, Vision benefits, • 401K Retirement Plan, • Paid time off, paid Holidays, • High Performance Culture

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  • Personal Assistant (PA)
    Personal Assistant (PA)
    4 days ago
    $500–$1200 monthly
    Part-time
    Hackensack

    Personal Assistant (Part-Time) Pay: Weekly (Competitive, based on experience) We are seeking a highly organized, reliable, and proactive Personal Assistant to provide administrative and personal support to a busy entrepreneur. This position is ideal for someone who enjoys staying organized, anticipating needs, and helping keep both business and personal responsibilities running smoothly. Responsibilities • Manage daily calendar and scheduling, • Coordinate business meetings, appointments, and calls, • Schedule travel arrangements when needed, • Respond to emails and communicate professionally on behalf of the principal, • Organize reminders, deadlines, and follow-ups, • Manage business appointments and client scheduling, • Run personal and business-related errands, • Research vendors, services, and business opportunities, • Coordinate with contractors, service providers, and vendors, • Assist with administrative tasks that can be completed remotely via phone or computer, • Keep records, notes, and important documents organized, • Help prioritize daily tasks and ensure deadlines are met, • Handle confidential information with discretion, • Be available for occasional last-minute tasks or urgent requests Qualifications • Excellent organizational and time-management skills, • Strong communication skills (written and verbal), • Ability to multitask in a fast-paced environment, • Professional, trustworthy, and dependable, • Proficient with smartphones, email, calendars, and productivity apps, • Comfortable using Google Workspace, Microsoft Office, or similar software, • Strong problem-solving skills and attention to detail, • Ability to work independently with minimal supervision, • Previous experience as an executive or personal assistant is preferred but not required. Preferred Traits • Resourceful and proactive, • Highly organized, • Discreet and trustworthy, • Positive attitude, • Strong sense of urgency, • Flexible schedule, • Reliable transportation for errands Compensation • Weekly pay, • Flexible schedule with a combination of remote tasks and occasional in-person errands, • Opportunity for long-term growth with an expanding business If you’re someone who thrives on organization, enjoys helping others stay productive, and takes pride in keeping operations running efficiently, we’d love to hear from you.

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  • Operations Coordinator
    Operations Coordinator
    5 days ago
    $20 hourly
    Full-time
    Manhattan, New York

    ENTRY-LEVEL SUPPORT ROLE AVAILABLE FOR 26-27 SCHOOL YEAR - NO PRIOR EXPERIENCE NEEDED About the Role Basic Office Support: • Greet and check-in visitors following school security protocols, ensuring all guests are properly signed in and receive visitor badges., • Coordinate with teachers and staff to deliver requested supplies from the main office to classrooms or workrooms as needed., • Monitor and restock frequently used office supplies, such as paper, pens, and forms (i.e. MAFs), to maintain a functional work environment., • Assist with digital filing and organizing important documents, ensuring that records are easily accessible and kept in the proper locations. Supporting Attendance Tracking: • Assist with daily attendance processes, ensuring accurate record-keeping and reporting as directed by the BOM., • Ensure arrival is set up each day (i.e.: stanchions, CAASS machines in place)., • Support at arrival by monitoring our CAASS scholar attendance scan-in system and escalating issues as needed. Assisting with Technology, Supply, and Inventory Management: • Check supply levels in the Teacher Work Room (TWR) daily and restock essential items (e.g., paper, pens, markers, snacks) to ensure teachers have the materials needed., • Carry and deliver scholar snacks throughout the school building as scheduled., • Monitor and document inventory levels regularly, noting when supplies are running low and informing the BOM to reorder as needed., • Respond promptly to teacher requests for specific supplies, • Troubleshoot basic scholar Chromebook issues and understand the system for distributing new technology, escalating more complex issues to the BOM or IT support. Facilities Support: • Conduct routine facility checks of the school building as directed by the BOM. (Building Operations Manager), • Ensure rapid acknowledgment of facilities slackbot issues and escalate them to the appropriate personnel (BOM or facilities team) according to established protocols., • Walk through hallways, classrooms, restrooms, and common areas, ensuring they are clean, safe, and free of hazards. General Support During Arrival & Dismissal: • Serve as extra support by being present and observant during arrival and dismissal times, while adhering to the guideline of not assuming any leadership and/or scholar management responsibilities., • Aid in recording tardy arrivals or early dismissals, ensuring that accurate records are kept and communicating any issues to the BOM., • Direct students, families, and staff to designated areas, helping manage foot traffic to keep arrival and dismissal processes efficient. Qualifications • 0-2 years of professional experience in an administrative or support role preferred., • High school diploma or equivalent required; Associate's or Bachelor's degree preferred., • Adaptable and flexible to a fast-paced environment., • Positive and proactive attitude with a strong work ethic., • Strong organizational skills and attention to detail., • Ability to follow instructions and complete tasks efficiently., • Basic computer skills and comfort with technology., • Good verbal communication skills., • Ability to work independently and as part of a team., • Eagerness to learn and contribute to the smooth operation of the school. Please submit your application if you are interested.

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  • Medical Receptionist - with OPTICAL CLINIC EXPERIENCE
    Medical Receptionist - with OPTICAL CLINIC EXPERIENCE
    10 days ago
    Full-time
    Mott Haven, The Bronx

    Job Description: Medical Receptionist Job Title: Medical Receptionist Location: [Clinic/Hospital Name] Employment Type: Full-time / Part-time Job Summary The Medical Receptionist is responsible for providing excellent customer service to patients while ensuring the efficient operation of the front desk. This role includes managing appointments, handling patient inquiries, maintaining accurate records, processing payments, and supporting healthcare providers with administrative tasks. Key Responsibilities Welcome and assist patients, visitors, and healthcare professionals in a courteous and professional manner. Schedule, confirm, and reschedule patient appointments. Answer and direct incoming phone calls and respond to patient inquiries. Register new patients and update existing patient information. Verify insurance information and collect required documents. Maintain accurate patient records while ensuring confidentiality. Process patient payments and issue receipts. Coordinate with doctors, nurses, and other staff regarding patient schedules. Manage incoming and outgoing correspondence, including emails and mail. Maintain a clean, organized, and welcoming reception area. Handle administrative tasks such as filing, scanning, and data entry. Ensure compliance with clinic policies and patient privacy regulations. Qualifications High school diploma or equivalent; additional administrative or healthcare-related training is an advantage. Previous experience as a receptionist, customer service representative, or medical receptionist preferred. Proficiency in Microsoft Office and electronic medical record (EMR/EHR) systems is an advantage. Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Professional appearance and positive attitude. Ability to maintain confidentiality and handle sensitive information. Strong attention to detail and accuracy. Skills Customer service orientation Excellent interpersonal and communication skills Time management and multitasking Computer literacy Problem-solving abilities Attention to detail Ability to work independently and as part of a team Working Conditions Work is primarily performed in a clinic, hospital, or medical office environment. May require occasional evening, weekend, or holiday shifts depending on operational needs. Prolonged periods of sitting, standing, and computer use. Preferred Qualifications Experience working in a healthcare or clinical setting. Familiarity with medical terminology. Experience with appointment scheduling and medical billing systems.

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  • Front Desk Receptionist/ Customer Service Representative
    Front Desk Receptionist/ Customer Service Representative
    11 days ago
    Full-time
    West Bronx, The Bronx

    Monopoly Collision is looking for a friendly, professional, and reliable Receptionist/Customer Service Representative to join our team in the Bronx, New York. As the first point of contact for our customers, you will play a key role in delivering outstanding customer service and ensuring the smooth day-to-day operations of our collision repair shop. Job Details Location: 2102 Webster Ave, Bronx, NY 10457 Job Type: Full-time Pay: $17.00–$30.00 per hour (based on experience) Expected Hours: 40 hours per week Schedule Monday to Friday: 8:00 AM – 6:00 PM Saturday: 8:00 AM – 4:00 PM About Monopoly Collision Monopoly Collision is a trusted auto body and collision repair shop located in the Bronx, New York. We are committed to delivering high-quality repairs, exceptional customer service, and a seamless experience throughout the repair process. Our team works closely with customers and insurance companies to ensure vehicles are restored safely and efficiently. We take pride in our craftsmanship, professionalism, and dedication to customer satisfaction while fostering a positive and collaborative work environment. Responsibilities Greet customers in person and provide exceptional customer service. Answer incoming phone calls and direct them appropriately. Schedule customer appointments and manage calendars. Assist customers with insurance claims and related paperwork. Provide customers with updates on the status of their vehicle repairs. Maintain accurate customer records and perform data entry. Coordinate with technicians, insurance adjusters, and management. Perform general receptionist and administrative duties. Requirements Bilingual in English and Spanish (required). Valid driver's license (required). Excellent communication and customer service skills. Basic computer and data entry skills. Ability to multitask in a fast-paced environment. Strong organizational and time management skills. Previous experience in customer service, the automotive industry, or collision repair is preferred but not required. Benefits Competitive pay Paid training Opportunities for career growth and professional development Friendly and supportive work environment Experience Customer service: 1 year (Preferred) License/Certification Valid driver's license (Required) Language English (Required) Spanish (Required) Work Location In person Pay: $17.00–$30.00 per hour Applicants with criminal records are encouraged to apply.

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  • Spa Operations Coordinator/Front Desk Manager (Part-Time)
    Spa Operations Coordinator/Front Desk Manager (Part-Time)
    29 days ago
    Full-time
    Morris Park, The Bronx

    Tones Day Spa is seeking a dependable and organized Spa Operations Coordinator to help create a smooth, relaxing experience for our clients. We are looking for someone with excellent customer service skills, a positive attitude, and the ability to take ownership of daily spa operations. What We're Looking For Reliable, punctual, and responsible Organized and able to multitask in a fast-paced environment Calm under pressure with strong problem-solving skills A team player who takes pride in their work Comfortable using computers and scheduling systems Bilingual (English/Spanish) is a plus This is a great opportunity for someone who enjoys working with people, values a peaceful work environment, and is looking for a flexible part-time schedule. Responsibilities Greet and check in clients with warmth and professionalism Manage appointments, phone calls, and client communications Coordinate therapists, treatment rooms, and daily scheduling Help maintain a smooth flow throughout the spa Prepare treatment rooms and keep supplies organized and stocked Assist with opening and closing procedures Support overall spa operations to ensure an exceptional client experience Preferred Experience Experience in any of the following is a plus: Hospitality Healthcare or medical offices Salons or spas Hotels Customer service roles Schedule Part-time Flexible shifts available Monday through Saturday Ideal for someone seeking extra income with a consistent schedule Why Join Tones Day Spa? At Tones Day Spa, we believe in creating a welcoming, peaceful environment for both our clients and our team. If you enjoy helping others and want to be part of a caring, supportive workplace, we would love to hear from you. To Apply: Please send your resume and a brief introduction about yourself to Tones Day Spa . We look forward to meeting you!

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  • Project Manager
    Project Manager
    1 month ago
    Full-time
    Little Ferry

    Construction Project Manager We are seeking a highly motivated and experienced Project Manager for our growing organization! The primary role of the Project Manager position is to coordinate with all trade contractors, architects, and consultants is a must. This person will work closely with outside vendors, in-house staff, and clients with the goal of seeing that work is integrated, well managed, tracked, on time and on budget. This position is client facing and would be the direct contact as the highest ranking onsite Owners Representative with an emphasis on ensuring Schedule, Cost, Scope and Safety Job Description • Responsible for overall project delivery (cost, schedule, quality, information, contracts) on multiple project assignments, • Manage project development from conception through completion (both large and small) in accordance with program objectives, • Manage relationships with owner representatives, architects, engineers and clients on a professional level while supervising subcontractors and vendors, • Be well organized, detail oriented and capacity to multi-task successfully, • Be principal point of contact for multiple construction projects and meet deadlines, • Identify problems and recommend solutions, • Lead responsibility & accountability to the client for all field operations on a project., • Direct & supervise work & efforts of subcontractors, • Make sure that the requirements of the project are met, • Respect schedule, quality & cost control., • Develop, update, modify & maintain the project schedule, • Weekly safety meetings, informal safety meeting and sign off with the subcontractors., • Develop & maintain site's safety & logistics plan with inspector, • Communicate, monitor & supervise all material delivery on the job site, • Prepare contract items & shop drawing schedules., • Run weekly meetings with foreman & superintendents, • Create & distribute minutes of these meetings., • Review submittals & shop drawings for compliance with contract documents, • Maintain a control set of contract drawings, shop drawings, sketches, • Produce necessary letters/memo’s throughout the project, • Coordinate & confirm surveyed layout requirements., • Maintain daily job reports, • Coordinate and keep As-Built drawings on site for close out. Qualifications • Bachelor’s degree in construction management, engineering or related field., • 3+ years construction management experience., • Strong working knowledge of pre-design and pre-construction, building systems/components and technology, contract management, project delivery methods, team building and client relationship building required We offer competitive salaries based on experience, a great work environment, and benefits package including health insurance. Local applicants only. No relocation expenses will be provided. Benefit Conditions: • Only full-time employees eligible This Company Describes Its Culture as: • Detail-oriented -- quality and precision-focused, • Outcome-oriented -- results-focused with strong performance culture, • People-oriented -- supportive and fairness-focused, • Team-oriented -- cooperative and collaborative #

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  • Shift Leader
    Shift Leader
    2 months ago
    $20–$23 hourly
    Part-time
    Melrose, The Bronx

    Join our team as a Shift Leader, where you will play a crucial role in overseeing daily restaurant operations and ensuring an exceptional experience for every guest. This leadership position offers an exciting opportunity to develop your management skills while making a tangible impact on guest satisfaction within a fast-paced environment. Key Responsibilities: • Supervise and coordinate all daily restaurant activities during your shift, ensuring team members deliver excellent customer service and adhere to company standards., • Manage inventory control by monitoring stock levels., • Operate POS systems, specifically TOAST POS, for accurate order processing, cash handling, and transaction reconciliation., • Ensure the cleanliness and organization of both kitchen and front-of-house areas, supervising food production and catering orders as needed., • Promptly and effectively handle customer inquiries or complaints to resolve issues and maintain a positive dining atmosphere., • Assist with essential shift management tasks, and ensuring compliance with health regulations. Qualifications: • Proven experience in a supervisory or management role within the food service industry., • Extensive knowledge of , kitchen management, and food safety standards., • Hands-on experience with Toast POS systems for efficient transaction processing., • A strong background in customer service, preferably within fast-food or hospitality settings., • Experience in inventory control, cash handling, and food production is highly desirable., • Prior involvement in restaurant management roles, including shift management or assistant manager positions, is preferred., • Associate degree (Required)., • Minimum of 1 year of experience in quick service & fast food restaurants (Required)., • English language proficiency (Required)., • Must possess a Food Handlers permit for New York State (Required)., • Availability for both Day and Night Shifts (Required)., • This is an in-person position. Benefits: • Employee discount, • Paid training

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  • Tax Program Director
    Tax Program Director
    2 months ago
    $80000–$105000 yearly
    Full-time
    Morris Heights, The Bronx

    POSITION DESCRIPTION Position: Program Director Program: VITA Tax Program Reports to: Senior Program Director Salary Range: $80,000 to $105,000 Full-Time - VITA Tax Program Director About This Opportunity We welcome applications from candidates with diverse backgrounds and experiences. If you are passionate about advancing economic justice and possess strong leadership skills, we want to hear from you. This senior leadership role provides strategic direction and high-level oversight of Ariva’s Volunteer Income Tax Assistance (VITA) Program, ensuring alignment with organizational goals and meaningful community impact. The Program Director supervises full-time and seasonal staff, oversees dozens of volunteers, leads program design and evaluation, and cultivates partnerships with funders, city and state agencies, and community organizations. This position plays a key role in shaping Ariva’s long-term strategy to build financial stability in the Bronx and other underserved communities. About Ariva MISSION: Our mission is to bring economic justice, opportunity and inclusion to our Bronx neighbors and other underserved communities across New York City. VISION: We envision a world where all New York City residents experience economic justice, financial inclusion, and the opportunity to build financially empowered and prosperous lives. We offer free comprehensive financial capabilities services and free income tax assistance at locations around New York City. Position Description Ariva is seeking a Program Director to join our leadership team. The Program Director is an experienced manager with demonstrated leadership abilities who works with us to develop, launch, execute, and evaluate effective programs that support vulnerable and underserved residents of our community. Ariva is one of the most established non-profit organizations providing free tax assistance in the Bronx. We are an IRS-sponsored VITA program and a Certified Acceptance Agent for ITINs. The program serves over 8,000 New Yorkers each year. The Program Director must have proven experience in managing, cultivating, and retaining staff. The Program Director will oversee a team of 5 full-time, year-round staff, 20-25 seasonal staff, and about 100 volunteers. This is a full-time position with an average schedule of approximately 45 hours per week, with the possibility of additional hours during the income tax filing season. The position requires some evening and weekend availability to support community-based programs. During the main filing season (January–April), the Program Director may be expected to work most evenings and Saturdays. Face-to-face in-person service is an essential component of this position. This role involves frequent local travel to sites throughout NYC. Responsibilities The Program Director provides strategic and operational leadership for Ariva’s VITA tax program. The Program Director directly oversees projects and tax sites, supervises staff, ensures IRS-compliant service delivery, cultivates partnerships, and provides coverage as needed to ensure seamless, high-quality service at all sites. The Program Director's responsibilities include, but are not limited to: Primary Responsibilities Program Leadership ● Set the overall vision and strategy for the assigned financial capability programs in alignment with Ariva’s strategic plan. ● Design, implement, and evaluate new and existing programs. ● Lead program budget development, monitoring, and financial reporting of assigned programs. ● Serve as a key contributor in agency strategy sessions with executive staff and the Board. ● Oversee contract management, including compliance and invoicing. ● Monitor performance and reporting for all assigned tax sites and projects, ensuring ongoing compliance with IRS and local funder requirements. ● Ensure a highly professional and client-centered environment at all tax sites. ● Identify, implement, and monitor tax time savings and asset-building initiatives. ● Coordinate program integration strategies with Ariva’s financial counseling program. ● Review and approve communications content (website, social media, outreach materials). ● Support succession planning and cultivate leadership capacity within the program team. Team Management & Operations ● Recruit, mentor, and supervise full-time program staff. ● Develop and implement long-term professional development and staff retention strategies. ● Recruit, mentor, and supervise site coordinators and seasonal staff during tax season. ● Ensure tax sites have adequate equipment, technology, and supplies. ● Maintain safeguards to protect client privacy and data security. ● Maintain a secure and accurate equipment inventory of laptops and peripherals, ensuring security and antivirus software are up to date. External Relations & Representation ● Represent Ariva in meetings with funders, city agencies, and external partners. ● Design and oversee community outreach and marketing campaigns that build a sustainable client pipeline. ● Develop and maintain a sizable client story bank. ● Cultivate and sustain partnerships with community-based organizations, financial service providers, and other host partners where the tax sites operate. The Program Director will also have lead responsibility for the following initiatives: ● Oversee Ariva’s ITIN program. Ensure that Ariva’s ITIN program is fully compliant with all IRS requirements. ● Oversee Ariva’s Senior Citizen Tax Initiative, a program focused exclusively on the tax needs of seniors in our communities. Core Competencies: ● Minimum five years of experience in income tax preparation, preferably some in VITA sites. Multiyear seasonal site experience is acceptable. ● Minimum three years of experience in program management, including direct supervision of staff. ● A demonstrated commitment to and experience working with low-income people and in low-income communities. ● Extraordinary customer service skills and high standards of professionalism. ● Skilled in managing, motivating, and supporting staff and volunteers. ● Strong project management skills; ability to manage multiple projects with varying goals, requirements, and timelines. ● Ability to simultaneously manage several busy tax sites. ● Cultural competence to provide services to the diverse members of our community. ● Adept at building and sustaining strategic partnerships with funders, community organizations, and government agencies. ● Computer-literate; comfortable with data management, data entry, and reporting. ● Exceptional communication skills, both written and verbal, including public speaking. ● Familiarity with CRMs, especially Salesforce and tax software (currently TaxSlayer) ● Contract or grant management experience and skills. ● Able to work in person and engage in frequent local travel to visit multiple tax sites, primarily in the Bronx. ● Willing and able to be flexible in their work schedule; able to accommodate evening and weekend hours to support the tax sites during tax season Compensation & Benefits ● Salary: $80,000 - $105,000, commensurate with experience ● Subsidized health and dental insurance ● Generous paid time off ● 401K retirement plan ● Additional employee benefits "Ariva is an Equal Opportunity Employer"

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  • Administrative Assistant
    Administrative Assistant
    2 months ago
    $16–$18 hourly
    Part-time
    Fort Lee

    Owner’s Assistant (Part-Time) Location: Fort Lee, NJ Company: Tori To Sakana Position Overview Tori To Sakana is a growing Japanese sushi takeout and catering business looking for a reliable, organized, and proactive Owner’s Assistant to support daily business operations and special projects. This position is ideal for someone who enjoys working in a small business environment and is comfortable handling a variety of administrative, marketing, and organizational tasks. Responsibilities • Assist with email correspondence and follow-up, • Research local schools, businesses, and community organizations, • Support catering and fundraising outreach efforts, • Organize documents, spreadsheets, and business records, • Assist with social media and marketing projects, • Coordinate with vendors and service providers as needed, • Help manage special projects and business initiatives, • Perform other administrative tasks as assigned Qualifications • Strong written and verbal English communication skills, • Excellent organizational and time-management skills, • Proficient with Google Docs, Google Sheets, and email, • Detail-oriented and dependable, • Ability to work independently and take initiative, • Professional and positive attitude Preferred Qualifications • Experience with Canva or social media platforms, • Administrative or office experience, • Marketing or customer service experience, • Japanese language skills (not required), • Knowledge of Japanese language and culture Schedule • Part-time, • Approximately 5–10 hours per week to start, • Flexible schedule, • Some remote work may be available Compensation • $16–18 per hour, depending on experience About Us Tori To Sakana is a Japanese-owned sushi takeout and catering business in Fort Lee, NJ. We are committed to authentic Japanese cuisine, exceptional customer service, and building strong relationships within our local community. To Apply Please send your resume and a brief introduction explaining why you would be a great fit for this position.

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