Client Insights Associate
15 days ago
Perth Amboy
Perth Amboy, New Jersey, United States We are seeking detail-oriented and observant individuals to join our team as Shopper Insights Associate. As a Client Insights Associate, you will visit retail stores, restaurants, or service providers posing as a regular customer to evaluate the quality of service, cleanliness, product knowledge, and overall customer experience. Your feedback will help companies improve their customer service and operational standards. Ages: 21-25 required for this job due to the Bars Program regulations. Key Responsibilities: • Visit assigned locations (or complete online/phone assignments) and pose as a typical customer., • Observe and evaluate customer service, employee behavior, product availability, cleanliness, and store appearance., • Follow specific assignment guidelines and scenarios provided for each shop., • Record detailed and objective observations in a written report., • Submit completed reports by the specified deadline., • Maintain confidentiality of your role and identity as a mystery shopper. Requirements: • Excellent attention to detail and observational skills., • Strong written communication skills., • Ability to follow detailed instructions and complete assignments on time., • Access to a smartphone, computer, and reliable internet connection., • Dependability and integrity., • No prior experience necessary; training or guidelines provided., • Age 21- 25 Only Preferred Qualifications: • Entry level experience., • Ability to travel to various locations within NJ and NY., • Flexibility in scheduling. Compensation: • Pay varies by assignment and may include reimbursement for purchases., • Expense Reimbursement Job Types: Full-time, Part-time Benefits: • Flexible schedule Work Location: On the road