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Job DescriptionAre you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today!Compensation: 15 - 17 hourly Responsibilities: • Ensure all guests feel they are having an exceptional experience at the property, • Complete additional bookkeeping, administrative, and accounting procedures as requested, • Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required, • Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process, • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management Qualifications: • Must be computer proficient; experience with accounting or reservation software is a bonus, • Excellent customer service and communication skills are required, • Experience in the hospitality industry or guest services is preferred, but not required, • Some college is preferred but a high school diploma or equivalent is required, • Requires a flexible schedule that allows for overnight shift hours About Company Our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes.

Job Description Loews Atlanta Hotel places team members in vibrant Midtown, steps from MARTA and major attractions. The hotel features 414 guestrooms, 40,000+ square feet of event space, Exhale Spa & Fitness Center, and a signature steakhouse and sushi restaurant in a sleek 26-story tower. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: • Competitive health & wellness benefits, 401(k) & company match, • Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement, • Training & Development opportunities, career growth, • Tuition Reimbursement, • Pet Insurance, • Team Member Hotel Rates, other discounts, perks and more What We're Looking For: As a warm and welcoming Restaurant Host, you are the first point of contact for our guests and play a key role in setting the tone for their dining experience. Your friendly demeanor, attention to detail, and ability to manage reservations and guest flow contribute to a seamless and memorable visit that reflects the excellence of our brand. Who You Are: Guest-Focused Communicator: You greet guests with genuine warmth and professionalism, making them feel welcome from the moment they arrive. Organized and Attentive: You manage reservations, waitlists, and seating charts with precision, ensuring smooth service and minimal wait times. Calm Under Pressure: You remain composed and courteous during busy periods, handling guest inquiries and concerns with grace. Team-Oriented: You collaborate closely with servers, managers, and kitchen staff to ensure efficient operations and exceptional guest experiences. Adaptable and Positive: You thrive in dynamic environments and bring a can-do attitude to every shift. Veterans and military spouses are encouraged to apply. What You Will Do: Greet guests warmly and professionally upon arrival. Manage reservations, walk-ins, and waitlists using the hotel's reservation system. Escort guests to their tables and provide menus. Communicate estimated wait times and accommodate special seating requests when possible. Maintain cleanliness and organization of the host stand and entrance area. Answer phone calls and assist with inquiries regarding hours, menus, and reservations. Coordinate with servers and managers to ensure timely seating and guest satisfaction. Monitor dining room flow and adjust seating plans as needed. Assist with guest recovery and resolve minor concerns with empathy and professionalism. Follow all hotel policies and procedures to ensure a safe and welcoming environment. Demonstrate regular and reliable attendance in conformance with company standards. Perform other duties as assigned. Your Qualifications Include: 1 year of previous experience in hospitality or customer service, with prior experience as a Restaurant Hosting preferred. Strong communication and interpersonal skills. Ability to multitask and remain calm in a fast-paced environment. Professional appearance and demeanor. Familiarity with reservation systems and basic computer skills. Flexibility to work varying shifts, including nights, weekends, and holidays, as needed. Physical ability to stand for extended periods and move throughout the restaurant. Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Job DescriptionManagement Responsibility (if any) Direct Reports: None. Indirect Reports: None Duties and Responsibilities • Operation/Service coordination, including but not limited to:, • Provide operational excellence in the monitoring of all access control and life/safety systems., • Control the lobby and amenity areas., • Coordinate deliveries and move in/out including but not limited to installing and removing elevator pads and floor mats., • Proactive in the delivery of resident information and services, • Build/fortify relations with customers/residents., • Provide services either directly or through recommended 3rd parties:, • Notary, • Reservations (restaurant, hotel, car), • Package management, • Pet services, • Car detailing, • Tickets to events, • Assistance, • Ensure employee compliance with company policies across all sites., • Brand Management, • Provide excellent customer service and operate under the highest standard of professionalism., • Deliver on “Life Simplified” concept., • High interpersonal skills and appearance., • Serve as a resource to Property Management by:, • Understanding property needs., • Be able to explain building amenities and life safety procedures., • Be able to carry out each property’s objective.Knowledge and Skills, • Punctual, • Reliable, • Friendly, • Professional, • Excellent written/oral communication., • Excellent problem-solving skills and organization skills., • Good judgment., • Early morning, evening and overnight shifts may be required., • Ability to multi-task., • Ability to manage time around multiple demands, of varying priority, from different sources., • Proficiency in Microsoft office and internet use $13 per hour up to $17 per hour depending on: • Industry certifications, • Years of relevant experience, • Education level (BA, BS, MS from an accredited college), • Certifications, • Complexity of client site, • Skillset

Job DescriptionFront Desk Agent As a Front Desk Agent, you will be the first point of contact for guests, providing warm, professional service throughout their stay. Your responsibilities include check-in/check-out, handling reservations, and addressing guest inquiries or concerns. Your friendly demeanor and attention to detail help create a welcoming and seamless guest experience. Key Responsibilities • You will be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay., • Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions., • You will report to the Front Office Manager or Front Office Supervisor., • A career as a front desk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations.Education & Experience Hotel experience is always a plus! Applicants should have: • A combination of education and experience.What You’ll Need to Succeed, • Eligible to work in the United States, • Ability to read, write, and communicate effectively in English, • Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations, • Availability to work a flexible schedule, including evenings, weekends, and holidays if needed, • A warm, professional demeanor that reflects HVMG’s Culture of Excellence Why Our Associates Love HVMG • Career growth opportunities across our nationwide portfolio, • Flexible scheduling, • Access up to 40% of your earned wages before payday with PayActive, • Paid Time Off (PTO) and Paid Holidays, • Full healthcare benefits: medical, dental, and vision, • 401(k) with guaranteed 4% match and no vesting period, • Exclusive hotel and food & beverage discountsAbout HVMG Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

Job DescriptionDescription: Provides excellent guest service in an efficient, courteous professional manner; follow LBA standards of friendly hospitality while adhering to guidelines and procedures. Execute selling strategies to enhance the hotel revenue. Responsible for the total front office operations: Acts as Manager on Duty as needed, responds immediately to guest requests, represents the hotel in the morning and afternoon hours, maintains thorough communication with management staff. PREREQUISITES Company associates have access to guestrooms and property. As such, character traits of honesty and trustworthiness are essential to this position and must be displayed at all times. Per company policy, potential associates must pass appropriate security clearances. • Experience in service, sales, telesales or guest relations type of industry preferred, • High school diploma or equivalent of same SUMMARY OF ESSENTIAL JOB FUNCTIONS • Must be able to perform major life activities: Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating., • Must be able to push or pull 60 pounds unassisted and lift and/or carry 30 pounds unassisted., • Must be able to stand for eight hours, bend, stretch, reach., • Must be able to see and hear., • Must be able to communicate with other associates and/or guests. Requirements: REQUIRED KNOWLEDGE, SKILLS AND ABILITIES Knowledge: • Entire property, staff, services, hours of operation, type of rooms, locations, rates, discounts., • Frequent Stay Program, • Reservations procedures including cancellations and “walking” guest, • Phone etiquette and answering procedures, • Area shopping, dining, entertainment and travel directions to assist guest inquiries., • Daily hotel operations, check daily events, bulletin boards and be up to date on changes, new procedures and events., • Manager on Duty functions when necessary or as scheduled Skills: • Computer literate to thoroughly operate property management system: post charges, compute bills, collect payment and make change., • Proficient in written and verbal English, • Problem solving and conflict resolution skills Abilities: • Multi task, remain associate and guest service centric., • Communicate with guests, co-workers receiving and transmitting mail, phone and written messages and relay pertinent information using communication log books., • Assist with guest issues with professionalism, maintaining hospitable attitude SPECIFIC RESPONSIBILITIES • Greet and register guests, provide room assignments, maintain guest privacy, and accommodate special request when possible., • Promote and sell services/amenities of the hotel., • Promote repeat business by offering to take future reservations and providing recommendations for alternate same brand-type products., • Be aware of potential sales leads and contacts thorough guest interaction. Report information to the appropriate individual., • Keep housekeeping and other departments informed of any special requests, late check-outs, and special needs areas., • Check all credit cards for validity before the end of the shift., • Learn and utilize PMS., • Ensure all cash, check and miscellaneous departments are in balance at shifts end., • Assist in other areas: F & B, cleanliness of property wherever assistance is needed for guest satisfaction., • Help maintain a clean and professional lobby, dining area; dusting vacuuming, cleaning tables, etc., • Have a thorough working knowledge of emergency procedures., • Practice safety standards at all times and be alert to hazardous conditions. Report or correct any hazardous conditions immediately., • Report any unusual occurrences or request to the manager., • Maintain certification from a responsible, • Utilize Service Recovery Log and other necessary communication logs from shift to shift., • Maintain stock/cleanliness in the market area., • Where applicable, follow approved laundry procedures, ensure understanding of operation of washers and dryers. Assist with folding linen accord to proper standards., • Other duties as assigned, including assisting in other departments such as laundry, housekeeping or food and beverage. WORKING CONDITIONS/SPECIAL REQUIREMENTS • This position requires a physical presence at the hotel and is not conducive of telecommuting or remote work., • Standing, walking for long periods of time while maintaining a friendly professional image., • May be required to work any day/shift, including weekends. POSITIONS FOR POSSIBLE ADVANCEMENT • Assistant General Manager, • Guest Service Manager, • Guest Service Supervisor Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.

Job Description Loews Atlanta Hotel places team members in vibrant Midtown, steps from MARTA and major attractions. The hotel features 414 guestrooms, 40,000+ square feet of event space, Exhale Spa & Fitness Center, and a signature steakhouse and sushi restaurant in a sleek 26-story tower. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: • Competitive health & wellness benefits, 401(k) & company match, • Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement, • Training & Development opportunities, career growth, • Tuition Reimbursement, • Pet Insurance, • Team Member Hotel Rates, other discounts, perks and more What We're Looking For: As a warm and welcoming Restaurant Host, you are the first point of contact for our guests and play a key role in setting the tone for their dining experience. Your friendly demeanor, attention to detail, and ability to manage reservations and guest flow contribute to a seamless and memorable visit that reflects the excellence of our brand. Who You Are: Guest-Focused Communicator: You greet guests with genuine warmth and professionalism, making them feel welcome from the moment they arrive. Organized and Attentive: You manage reservations, waitlists, and seating charts with precision, ensuring smooth service and minimal wait times. Calm Under Pressure: You remain composed and courteous during busy periods, handling guest inquiries and concerns with grace. Team-Oriented: You collaborate closely with servers, managers, and kitchen staff to ensure efficient operations and exceptional guest experiences. Adaptable and Positive: You thrive in dynamic environments and bring a can-do attitude to every shift. Veterans and military spouses are encouraged to apply. What You Will Do: Greet guests warmly and professionally upon arrival. Manage reservations, walk-ins, and waitlists using the hotel's reservation system. Escort guests to their tables and provide menus. Communicate estimated wait times and accommodate special seating requests when possible. Maintain cleanliness and organization of the host stand and entrance area. Answer phone calls and assist with inquiries regarding hours, menus, and reservations. Coordinate with servers and managers to ensure timely seating and guest satisfaction. Monitor dining room flow and adjust seating plans as needed. Assist with guest recovery and resolve minor concerns with empathy and professionalism. Follow all hotel policies and procedures to ensure a safe and welcoming environment. Demonstrate regular and reliable attendance in conformance with company standards. Perform other duties as assigned. Your Qualifications Include: 1 year of previous experience in hospitality or customer service, with prior experience as a Restaurant Hosting preferred. Strong communication and interpersonal skills. Ability to multitask and remain calm in a fast-paced environment. Professional appearance and demeanor. Familiarity with reservation systems and basic computer skills. Flexibility to work varying shifts, including nights, weekends, and holidays, as needed. Physical ability to stand for extended periods and move throughout the restaurant. Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Job Description Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today! Responsibilities: • Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed, • Make sure every hotel guest has a pleasant stay, • Complete additional bookkeeping, administrative, and accounting procedures as requested, • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management, • Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages Qualifications: • Diploma or equivalent from high school is required; some college is desired, • Overnight shift; requires flexible hours, • Computer proficiency is required; experience with accounting or reservation software is preferred, • Excellent customer service and communication skills are required, • Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required About Company Located off I-285, our hotel is two miles from Perimeter Mall and the Dunwoody MARTA train station with access to downtown Atlanta. Oglethorpe University is a ten-minute drive from us. UPS Headquarters and Truist Park are 20 minutes away.

Job Description Guest Services / Front Desk Representative - Part Time, Rotating Shifts Our Culture: We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who continuously seek opportunities to learn and pass on new knowledge. We always strive to be better, never bored, and never complacent. Our teams thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and entrepreneurial so that they can engage unhindered. Finally, giving back to the community is also vital to our culture. Our properties live by the philosophy that they are an important part of their communities and look for ways to partner in the local community to make a difference. Job Description: Guest Service Representative consistently delivers outstanding customer service to each guest every time ensuring that the highest standards are upheld and guest expectations are exceeded through the check-in/check-out process, in person throughout their stay and in telephone communications. Guest Service Representatives respond to guest’s requests with a sense of urgency and concern. Guest Service Representative is the communication and information center for guests, fellow employees, vendors, and other outside business representatives. They perform a variety of clerical duties including basic computer work, reception and simple accounting tasks. Specifically, you will be responsible for performing the following tasks to the highest standards. The person in this position must be able to roll their sleeves up and assist our teams when needed, living our “ONE TEAM. ONE VISION.” philosophy. This person must also provide innovative ways that align with our mission to be the best, most respected hotel company in America. The job is simple: Focus on ways to promote and engage in internal growth programs. Continuously exemplify and live by our Culture. Meet/exceed our company goals and three metrics. • Complete all required training, • Adhere to all standard operating procedures and property specific brand standards, • Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests, • Provide personalized, friendly service to every guest and associate, • Have knowledge of all hotel systems including PBX phone system, key card system, PMS reservation systems, and general office machines, • Complete all tasks described on the relevant shift check list during shift, • Have knowledge of fire alarm system and Emergency/evacuation procedures, • Check the credit of guest accounts daily and follow up if action is required, • Have knowledge of surrounding area, • Be responsible for security of guests, fellow employees, and hotel assets, • Keep cash drawer secure and in balance throughout the shift, • Communicate with housekeeping department in order to ensure an ample supply of clean rooms, • Sell and up-sell rooms to walk-ins and phone reservations, • Have general knowledge of housekeeping, bed making, vacuuming, etc., • Strive for the consistent goal of 100% occupancy and 100% guest satisfaction, • Have professional telephone & communication skills, • Have patience and understanding for every person encountered Necessary Skills: • Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc., • Must be responsible for security of guests, fellow employees and hotel assets, • Have knowledge of fire alarm system and evacuation procedures, • Able to report to scheduled shifts, • Able to communicate effectively in writing, by telephone and in person., • Able to work a flexible schedule, • Is organized, honest, and works well with others, • Maintain a clean and attractive work area, uniform, and person Has the highest degree of integrity and is humble, living by the Golden Rule, • Able to work with people from diverse cultures and backgrounds, • Values of dedication, innovation, showing respect, being driven by excellence, being community-focused, and having a spirit of service., • Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 25 pounds, • Can perform work for 8 hours and work in a restrictive space/environment., • Must have eyesight enabling vision both near and far, • Must be able to use/lift arms for up to 8 hours, • Must be able to handle and work well under pressure, • Have finger dexterity for operating equipment such as computers, • Able to understand operating of computer PMS systems and functions with minimal supervision and recall task to preform needed guest functions, • Must speak in a clear, understandable voice, hear at a basic level, and understand English Vision Hospitality Group is an equal opportunity/AA/Disability/Veteran employer. As an Equal Opportunity Employer, Vision Hospitality Group celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging for all associates. We do not discriminate and believe everybody should be proud of who they are, represent their culture and heritage, and live by the Golden Rule. Vision Hospitality Group LLC, offers the following benefits: • Paid Time Off, • Optional Health, Wellness and Care benefits, • Health Reimbursement Program, • Flexible Spending Account, • Stay Discounts, • Optional Company paid Life Insurance, • 401(k) and 401(k) matching, • Employee Assistance Program, • Several Voluntary and Supplemental Insurance Options, • Select Paid Holidays and One Personal Floating Holiday, • Loyalty Incentives and Other Unique Incentive Programs

Job DescriptionDescription: Provides excellent guest service in an efficient, courteous professional manner; follow LBA standards of friendly hospitality while adhering to guidelines and procedures. Executes selling strategies to enhance the hotel revenue. Responsible for the total front office operations: Acts as Manager on Duty, responds immediately to guest requests, represents the hotel in the late evening and early morning hours, maintains thorough communication with management staff. PREREQUISITES Company associates have access to guestrooms and property. As such, character traits of honesty and trustworthiness are essential to this position and must be displayed at all times. Per company policy, potential associates must pass appropriate security clearances. • Prior experience in accounting, sales, telesales, service or guest relations type of industry preferred, • High school diploma or equivalent. SUMMARY OF ESSENTIAL JOB FUNCTIONS • Must be able to perform major life activities: Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating., • Must be able to push or pull 60 pounds unassisted and lift and/or carry 30 pounds unassisted., • Must be able to stand for eight hours, bend, stretch, reach., • Must be able to see and hear., • Must be able to communicate with other associates and/or guests. Requirements: REQUIRED KNOWLEDGE, SKILLS AND ABILITIES Knowledge: • Manager on Duty functions., • Cash and credit card handling, balancing charges, • Safety and security measures, • Entire property, staff, services, hours of operation, type of rooms, locations, rates, discounts., • Frequent Stay Program, • Reservations procedures including cancellations and “walking” guest, • Phone etiquette and answering procedures, • Area shopping, dining, entertainment and travel directions to assist guest inquiries., • Daily hotel operations, check daily events, bulletin boards and be up to date on changes, new procedures and events. Skills: • Computer literate to thoroughly operate property management system: post charges, compute bills, collect payment and make change., • Proficient in written and verbal English, • Problem solving and conflict resolution skills Abilities: • Multi task, remain associate and guest service centric., • Communicate with guests, co-workers receiving and transmitting mail, phone and written messages and relay pertinent information using communication log books., • Assist with guest issues with professionalism, maintaining hospitable attitude., • Able to work unsupervised and be productive at all times, even overnight. SPECIFIC RESPONSIBILITIES • Greet and register guests, provide room assignments, maintain guest privacy, and accommodate special request when possible., • Promote and sell services/amenities of the hotel., • Promote repeat business by offering to take future reservations and providing recommendations for alternate same brand-type products., • Be aware of potential sales leads and contacts thorough guest interaction. Report information to the appropriate individual., • Keep housekeeping and other departments informed of any special requests, late check-outs, and special needs areas., • Check all credit cards for validity before the end of the shift., • Learn and utilize PMS., • Ensure all cash, check and miscellaneous departments are in balance at shifts end., • Help maintain a clean and professional lobby, dining area; dusting vacuuming, cleaning tables, etc., • Have a thorough working knowledge of emergency procedures., • Practice safety standards at all times and be alert to hazardous conditions. Report or correct any hazardous conditions immediately., • Report any unusual occurrences or request to the manager., • Maintain stock/cleanliness of the Market area if applicable., • Maintain certification from a responsible vendor training if alcohol is served., • Be flexible in regard to work schedule., • Where applicable, follow approved laundry procedures, ensure understanding of operation of washers and dryers. Assist with folding linen accord to proper standards., • Other duties as assigned, including assisting in other departments such as laundry, housekeeping or food and beverage. WORKING CONDITIONS/SPECIAL REQUIREMENTS • This position requires a physical presence at the hotel and is not conducive of telecommuting or remote work., • Standing, walking for long periods of time while maintaining a friendly professional image., • May be required to work any day/shift, including weekends., • Must be able to work a night shift schedule POSITIONS FOR POSSIBLE ADVANCEMENT • Assistant General Manager, • Guest Service Manager, • Guest Service Supervisor Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.

Job DescriptionFront Desk Agent As a Front Desk Agent, you will be the first point of contact for guests, providing warm, professional service throughout their stay. Your responsibilities include check-in/check-out, handling reservations, and addressing guest inquiries or concerns. Your friendly demeanor and attention to detail help create a welcoming and seamless guest experience. Key Responsibilities • You will be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay., • Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions., • You will report to the Front Office Manager or Front Office Supervisor., • A career as a front desk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations.Education & Experience Hotel experience is always a plus! Applicants should have: • A combination of education and experience.What You’ll Need to Succeed, • Eligible to work in the United States, • Ability to read, write, and communicate effectively in English, • Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations, • Availability to work a flexible schedule, including evenings, weekends, and holidays if needed, • A warm, professional demeanor that reflects HVMG’s Culture of Excellence Why Our Associates Love HVMG • Career growth opportunities across our nationwide portfolio, • Flexible scheduling, • Access up to 40% of your earned wages before payday with PayActive, • Paid Time Off (PTO) and Paid Holidays, • Full healthcare benefits: medical, dental, and vision, • 401(k) with guaranteed 4% match and no vesting period, • Exclusive hotel and food & beverage discountsAbout HVMG Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

Hilton is seeking a Front Desk Supervisor to oversee front desk operations and ensure guests receive excellent customer service throughout their stay. The Front Desk Supervisor assists with daily front desk operations, supports Front Desk Agents during busy shifts, handles escalated guest concerns, and helps manage the check-in and check-out process to ensure efficiency and accuracy. Responsibilities include supervising front desk staff, training new employees, creating shift schedules, assisting with guest service issues, authorizing refunds or room changes when necessary, monitoring room availability and reservations, coordinating with housekeeping and maintenance to ensure rooms are ready, and ensuring Hilton service standards are maintained at all times. This position typically pays $16 to $35 per hour depending on location, experience, and hotel size, with higher wages often offered at large or high-occupancy properties. Full-time employees may be eligible for benefits including health, dental, and vision insurance, paid time off, 401(k) with company match, Hilton employee hotel discounts, paid holidays, and advancement opportunities into hotel management roles. Some hotels may also offer performance bonuses, shift differential pay for evening or overnight shifts, and incentive bonuses tied to guest satisfaction scores or upselling programs.

Hilton is seeking Front Desk Agents to serve as the first point of contact for guests and provide excellent customer service throughout the guest check-in and check-out process. Front Desk Agents are responsible for greeting guests, checking guests in and out, verifying reservations, processing payments, issuing room keys, and answering questions about hotel services and local attractions. Employees handle phone calls, assist with booking reservations, resolve guest concerns or complaints, coordinate with housekeeping and maintenance regarding room status, and ensure the front desk and lobby area remain organized and professional at all times. This position typically pays $16 to $35 per hour depending on location, experience, shift, and hotel type, with higher pay often available for overnight shifts, high-end properties, and supervisory-level front desk roles. Full-time employees may be eligible for benefits including health, dental, and vision insurance, paid time off, 401(k) with company match, Hilton employee hotel discounts, paid holidays, and opportunities for advancement into supervisor or management roles. Some locations may also offer shift differentials for overnight shifts, performance bonuses, upsell incentives for room upgrades, and holiday pay premiums.

Job Description POSITION SUMMARY The Front Desk Agent will provide fast and effective customer service at all times ensuring guests receive great service throughout their stay. Agents will check guests in and out while following all established procedures and policies. ESSENTIAL DUTIES AND RESPONSIBILITIES -THE ESSENTIAL FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING: • Act as the ambassador of the hotel. Provide information to guests on all aspects of the hotel, including the pool location, hours of F&B facility, laundry location, difference in room types and what those room types have to offer the guest., • Review arriving reservations for the day early in the shift, checking for special requests, VIP’s, etc., pre-assigning rooms as necessary. Pre-registers groups that have requested pre-registration., • Count cash drawer at beginning and end of each shift. Prepare shift deposit accurately, following standard procedures., • Maintain complete understanding of all aspects of the PMS cash register operation., • Compare housekeepers report with the folio log at the beginning of the PM Shift or when Housekeeping is finished for the day., • Enter all wakeup calls accurately. Record messages and receive mail for arriving and in-house guests., • Record future reservations for any guest by phone or in person, following all standard procedures., • Handle all complaints efficiently and courteously. Listens carefully to the guest’s problem. If possible, takes immediate personal responsibility to correct the problem. If not possible, notifies supervisor or the General Manager immediately., • Post phone charges promptly. Post any charges incurred by guests during shift using standard procedures., • File folios, Reg cards, and reservations cards as necessary. Complete shift checklist before end of shift., • Maintain fresh coffee in the lobby at all times., • Answer telephone efficiently and pleasantly within three rings and with correct phrasing. Determine nature of call and transfer to proper extension., • Maintain an awareness of and report any and all safety hazards or violations witnessed in the course of performing required duties., • Perform other duties as requested. MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES) • High school diploma preferred, • One year related customer service work experience., • Basic mathematical skills., • Computer skills., • Excellent interpersonal skills,, • Ability to speak, read, and write English., • Knowledge of workplace safety procedures. PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. While performing the duties of this position, the employee is regularly required to stand and walk the entire shift, talk and/or hear. The employee is regularly required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The noise level in the work environment is usually moderate. Employment is contingent upon successful completion of a background and drug test.

Overview: Simpson Housing is a large, fully-integrated real estate company with an enthusiastic entrepreneurial spirit. For 75 years, we have acquired, developed, built, and managed luxury apartment communities in highly desirable locations throughout the United States. We are driven by our Mission and Core Values and believe that our most valuable asset is our team. Simpson Housing is committed to be a trusted leader in the multifamily industry. Our mission is to provide an exceptional employee experience, award-winning customer service, long-term value to our investors, and enhance our local communities. Responsibilities: Leasing Consultant II - _ (a premier class A 269-unit mid-rise community located in the Vinings neighborhood and close to The Battery Atlanta) – Atlanta, GA We are proud to have been voted by our employees as a 2024 - 2026 USA Best Workplace in and as a 2024 and 2025 Top 15 workplace in the ! As a key member of our property operations team, you will be responsible for: • Touring and presenting the community in a compelling way and assisting prospective residents with finding the right apartment home, • Managing the leasing/renewal process from start to finish, • Keeping an eye on what our competitors are doing by monitoring local market trends and updating property comparables, • Inspecting vacant apartment homes to ensure they are ready for our new residents to move in and enjoy, • Planning and coordinating fun and festive resident functions throughout the year, • Building strong working relationships with our residents by providing outstanding customer service Qualifications:, • 2+ years of experience in multifamily real estate, retail sales, hotel/hospitality, or customer service, • Previous leasing experience is a plus but not a requirement, • Strong customer service orientation and presentation skills are necessary, • Working experience with MS Office Suite (Word, Excel, PowerPoint), • Hotel or hospitality industry working as a concierge, guest services representative, front desk attendant, or reservations agent is a plus What Simpson Can Offer You: As an industry leader, we understand what it takes to be successful in today’s competitive marketplace. Just as you’re unique in your skills, experience, and personality, each of our jobs has a curated set of benefits specific to the position. Simpson is proud to offer you: • Career apparel stipend, • Commission bonus on leases and renewals, • Substantial discount on rent (certain restrictions apply), • Highly competitive compensation, • Health, dental, and vision insurance, • Flexible spending accounts, • Life and AD&D insurance, • Disability insurance, • 401(k) plan with company match, • Generous paid time off (PTO) program for full-time employees Additional paid days off: 9 holidays, 2 floating holidays, and 2 designated wellness days • Education reimbursement Why work for Simpson? You might want to ask one of our employees that question. Our business is focused on community and improving the lives of those around us. We aim to deliver happiness while managing our communities and residents, engaging in our local communities, and creating a rewarding experience for our employees. Our supportive community of team members are welcoming and celebrate each other’s differences. Their commitment to service continues to strengthen the Simpson name. If this sounds like the type of company that you would like to work for, we would like to hear from you. Find out where your talents can take you by applying today! Pay Range: $14.67 - $20.00 per hour This pay range is approximate and the actual pay received may vary dependent upon certain factors such as related job experience, education, training, professional/industry certifications, etc. Please note this pay range does not include any additional compensation this position may be eligible for as listed above, such as commissions or bonuses. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skills and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Applications are accepted on an ongoing basis. Simpson Housing is an Equal Opportunity Employer Job type: Full-time Schedule: Day shift, Weekend availability, On call, Overtime Keyword Search: Real Estate, Leasing, Leases, Multifamily, Apartments, Resident Retention, Yardi, Sales, Hospitality, Hotel, Concierge, Guest Relations, Customer Relations, Front Desk, Leasing Agent #LCFT Location : City: Atlanta Location : State/Province: GA

Destination Knot is seeking enthusiastic and customer-focused individuals to join our team as Hotel Reservations Customer Service Representatives. Work From Home Hotel Reservations Customer Service. We pride ourselves on excellent customer service and helping travelers turn their dream vacations i

Job Description Department: Customer Service Location: Atlanta, GA | KFTY Position Level: Entry FLSA Status: Hourly Non-exempt Travel: Infrequent JOB DESCRIPTION: The Customer Service Representative (CSR) embodies all of the warm and welcoming qualities of Sensational Southern Service that assures guests are treated with an exceptional service experience on each interaction. As the first impression that customers of Hill Aircraft are greeted with, the CSR is empowered to create positive, personable, and memorable interactions with every individual they come in contact with. The Customer Service Representative has an interest in the aviation industry with a passion for customer service. POSITION SUMMARY: The Customer Service Representative (CSR) is an essential position as part of the Customer Service team, performing a number of important duties related to the extraordinary service experience and overall care for guests within the Fixed Base Operation (FBO). The CSR is directly involved in communicating with corporate flight departments, flight crews, aircraft owners, high-profile clientele, vendors, and team members to ensure that requests critical to the successful operation are handled appropriately. The CSR is an exceptional relationship builder and highly outgoing with the drive to provide world-class customer service in aviation. The CSR represents Hill Aircraft in a positive and professional manner, while upholding the values of a family owned legacy aviation business. CORE RESPONSIBILITIES: • Represent the company in a professional manager and put the customer first at all times., • Support a positive and harmonious working environment with the team in order to provide the highest levels of the customer service experience., • Create memorable service experiences for guests on each visit., • Ensure all Customer Service operations are conducted daily in accordance to the values and standards of Hill Aircraft that contribute to safety, company policies, and procedures while also adhering to the NATA Safety 1st., • Perform all the general functions of the Customer Service Representative position including greeting customers, making reservations, and answering or making phone calls., • Perform Concierge Service duties with customers on the ramp including greeting planeside and valeting vehicles., • Arrange and fulfill service requests including hotel accommodations, rental cars, ground transportation reservations, in-flight catering orders, and area restaurant or attractions recommendations., • Accept and relay ground service requests to team members such as aircraft fueling, arrival or departure information, parking, and other ground service required., • Process service and point of sale transactions including billing and payments., • File internal records related to service transactions accurately and efficiently., • Clearly handle radio communications both air-to-air with pilots and ground two-way with Line Service., • Support a culture of unity and cooperation as a team., • Type email responses to customers or send letters of confirmation for reservation requests., • Perform detail-oriented responsibilities, assigned projects, and complete paperwork or reports both as a team and individually., • Assist in meeting sales goals and monthly promotional offers using internal, seasonal, and industry programs., • Work with agents and local approved vendors when handling customer requests., • Communicate clearly and effectively with customers, pilots, and team members within the Line Service, Customer Service, and other departments within the company in person, by radio, in writing, email, and over the phone., • Oversee that all additional shift duties and assigned tasks are completed thoroughly and that any checklists accompanied are filled out before the end of the shift., • Provide Customer Service Manager with ideas and recommendations that help to improve the overall operations, service, and efficiency of the Customer Service Department. GENERAL QUALIFICATIONS | KNOWLEDGE & EXPERIENCE: • Minimum of (1) years FBO or other related experience within the general aviation industry., • Minimum of (2) years of in customer service, hospitality, or concierge related fields, especially in aviation., • High school diploma or GED certificate., • Successful completion of NATA Safety 1st Customer Service, Safety, and Security (CSSS) program within 60-days of new hire., • Special consideration with prior experience in Total FBO software., • Basic knowledge of aviation terminology, general aviation aircraft (piston and turbine), airport communications, and phonetic alphabet. GENERAL QUALIFICATIONS | SKILLS & COMPETENCIES NEEDED TO BE SUCCESSFUL IN THIS ROLE: • Desire to serve others., • Naturally outgoing with a passion for providing an outstanding customer service experience., • Excellent communication abilities (written, typing, phone etiquette, two-way radio, and oral) in English., • Strong interpersonal aptitude and ability to work well on a team., • Consistently demonstrated organizational and time management skills., • Ability to multitask on occasion., • Tactful, courteous, and conscience of customer's needs., • Ability to perform manual tasks, follow directions (written and oral), and multitask in a detailed and efficient manner., • Ability to comprehend and perform basic math calculations with minimal errors using United States units of money, weight measurement, volume, and distance., • Basic knowledge and comfort level when using computers., • Intermediate proficiency with Microsoft Office programs (Word, Excel, Outlook)., • Good problem-solving abilities for operational decisions and adaptability to various working environments or conditions., • Ability to prepare and complete reports pertaining to department. ADDITIONAL REQUIREMENTS: • Must possess a valid driver's license (21 and older) without restrictions and have acceptable driving record that meets company insurability requirements., • This is an hourly, nonexempt position. This position requires working flexible hours including mornings, evenings and weekends, and on scheduled company holidays to accommodate the needs of the customers and department operations., • Must be able to pass a background check and drug screen. Hill Aircraft is a Zero Tolerance Drug Free Employer, including pre-employment and random drug screening., • Operation of motor vehicles., • Ability to handle moderate physical activity outside on ramp operations., • Ability to lift and/or move up to 30 pounds such as boxes, bags, stock supplies, or carpets., • Ability to travel for the position if needed (infrequently). ENVIRONMENT & WORK CONDITIONS: The work environment or conditions described below are representative of those encountered while performing the essential functions of this position and may vary on a given day depending on needs. • General office and FBO building conditions., • Regularly sitting, standing, walking around inside and outside., • Outside on active ramp areas around aircraft, fuel trucks, vehicles, and other ground handling equipment (when performing duties as Concierge)., • Driving vehicles on active ramp. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice based on the needs of the department and company. To perform this job successfully, the candidate will possess a proficient level of the knowledge, skills, and abilities listed within this description. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. The Commercial Analyst supports the Hyatt Centric Atlanta Buckheads commercial strategy by overseeing analytics, reservation operations, and sales administration functions that optimize revenue performance. This role ensures data accuracy across commercial systems, supports pricing and inventory decisions, and provides high-quality service and coordination for both individual transient and group business. This role would report to both the Director of Revenue and the Director of Sales, Events & Marketing.Position Responsibilities may include but are not limited to:Produce reporting and insights that support pricing, inventory strategy, demand forecasting, and market share growth.Oversee daily reservations operations, ensuring accurate room bookings, optimal inventory management, and monitor pickup and wash trends.Manage individual and group reservations, including block maintenance, cutoff management, and billing accuracy.Ensure accurate and timely processing of sales inquiries and leads, including deployment and data entry.Build and assign group bookings from daily leads.Verify contracts, concessions, SOX documentation, approvals, and turnover details.Prepare group resumes in coordination with Event Planning.Support sales managers with administrative tasks, presentations, site visit announcements and amenity requests.Maintain data integrity and operational effectiveness across commercial systems, including IDeaS G3 RMS, SynXis/Reserve, Opera PMS, and Envision S&C.Provide insights that support front-office revenue initiatives such as upsell programs and sell-out management.Foster strong cross-department communication to support seamless execution of group business and guest experience standards.Engage with guests, clients, and travel partners as needed, representing Hyatt and the hotel with professionalism and ensuring a positive and memorable impression.Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.Technical proficiency in managing information systems related to commercial functions, including Hotel Industry Revenue Management Systems, Central Reservation Systems, Property Management Systems, Sales and Catering Systems, and various Business Intelligence tools.Working knowledge of financial statements and competitive intelligence termediate skill level in Microsoft Office (Excel, Word, PowerPoint) and comfort with AI tools such as Copilot or ChatGPT.High School Diploma or equivalent required. Undergraduate and/or Graduate Degree preferred.Previous hotel experience is a plus.

This is more than an event support role-it is an opportunity to help create the experiences, operations, and member services that strengthen state governments across the South. As the Operations & Events Associate, you will play a vital role in ensuring CSG South programs, meetings, conferences, and daily operations are delivered with excellence, professionalism, and attention to detail. From supporting the Southern Legislative Conference to coordinating travel, managing registrations, and helping maintain efficient office operations, this role is essential to the member experience and organizational success. If you thrive in a fast-paced environment, enjoy solving problems, and take pride in delivering exceptional service and execution, we invite you to join our team. The Southern Office of The Council of State Governments (CSG South) empowers and elevates public servants across the 15 Southern states. Through policy innovation, leadership development, and regional collaboration, we equip leaders to serve their constituents with excellence. We live out our core values in all that we do: • Servant's Heart We lead by serving others., • Ambitious We set bold goals and pursue them relentlessly., • Adaptable We respond to challenges with innovation and agility., • Accountable We honor commitments and own our outcomes., • Credible We earn trust through excellence and integrity. CSG South seeks a highly organized and service-oriented Operations & Events Associate to support the successful execution of conferences, leadership programs, state visits, and daily organizational operations. This role serves as a key member of the Operations & Events team, providing event coordination, participant support, travel management, registration administration, and operational assistance that contribute to the success of CSG South programs and member services. The Operations & Events Associate works closely with the Director of Operations & Events and colleagues across the organization to ensure events are well-executed, logistics are coordinated effectively, and operational needs are addressed in a timely and professional manner. This position exercises sound judgment, strong attention to detail, and exceptional customer service while supporting multiple priorities in a deadline-driven environment. Role Responsibilities • Support planning and execution of the Southern Legislative Conference, leadership development programs, fly-ins, state visits, and other organizational events., • Coordinate registration activities, attendee communications, reports, badges, ribbons, and conference materials., • Serve as the primary administrator for event registration, housing, and participant management systems, including Cvent, Passkey, JotForm, Zoom, and other event technology platforms., • Coordinate transportation and travel logistics for presenters, participants, designated guests, and event programming for the region's meetings, conferences, and programs., • Support guest, youth, and volunteer, and recognition programs associated with conferences and events, including registration, communications, training materials, and operational logistics., • Assist with registration system training and on-site support for volunteers, temporary staff, and event personnel., • Maintain and administer event registration and hosting for virtual events using the Zoom platform., • Organize and monitor participant room blocks, housing reservations, and rooming reports, serving as a primary point of contact for designated participant housing and registration needs., • Coordinate transportation and travel logistics for presenters, participants, designated guests, and member events., • Serve as on-site event staff support for assigned meetings, conferences, and programs., • Assist with venue, hotel, vendor, and supplier coordination as assigned. Member Services & Administrative Operations • Coordinate communications and mailings to elected officials, legislative staff, program participants, and external partners., • Serve as a point of contact for incoming office communications and direct inquiries appropriately., • Support staff travel arrangements and logistics for meetings, programs, and state visits., • Assist with office operations, inventory management, vendor coordination, facility support, and supply procurement, including coordination of office service providers and operational technologies., • Maintains internal staff directories and designated administrative systems., • Coordinate designated office technology and vendor relationships, including telecommunications systems, office equipment, security systems, copier and printer systems, and related operational services., • Maintains office shipping and postage processes, including supporting staff use of the Pitney Bowes SendPro machine, coordinating outgoing mail and packages, and maintaining related supplies., • Prepare internal or event briefing materials, meeting packets, correspondence, and other administrative resources that support organizational meetings, programs, and events., • Support general organizational operations and member service functions as assigned. Collaboration & Service Excellence • Serve as the primary point of contact for designated participant services, including registration, housing, travel logistics, and related conference support., • Collaborate with colleagues across departments to support successful events and organizational initiatives., • Contribute to the continuous improvement of operational processes and event experiences., • Reinforce CSG South's mission, values, and commitment to exceptional member service through daily interactions and work products. Qualifications • Bachelor's degree in event or project management, hospitality, communications, public administration, business administration, or a related field; or an equivalent combination of education and experience., • Two or more years of professional experience supporting events, conferences, programs, operations, or administrative functions., • Strong organizational and project coordination skills with exceptional attention to detail., • Excellent customer service and communication skills., • Ability to manage multiple priorities and deadlines in a fast-paced environment., • Experience with project management platforms, CRM/event management tools, and Microsoft Office Suite., • Strong interpersonal skills, including self-awareness, sensitivity, and valuing others., • Dedication to public service with an unfailing commitment to act with civility, remain nonpartisan, and steward resources responsibly., • Willingness to travel routinely (up to 15%) for conferences, events, or meetings. We Also Offer • A hybrid work schedule: Based in Decatur, GA, with the option to regularly work from home on Tuesday and Thursday unless traveling, discontinued, or temporarily suspended for business reasons., • Generous personal paid and sick leave policies plus 12 paid holidays., • Office closure the week between Christmas and New Year's Day, a paid day off in the month of your birthday, and other periodic telework or paid comp days. These benefits are at the discretion of the Regional Director., • A recently renovated office with amenities such as beverages, an in-office business casual dress code, and a collaborative floor plan with options for various workstyles and sit-to-stand desks. Compensation The salary range for this position, based in Decatur, GA, is $55,000 to $65,000. This salary range is subject to change based on work location and market conditions. Application Instructions Interested applicants must complete the online application and include resume and cover letter. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

The Assistant General Manager ("AGM") assists the General Manager ("GM") or Multi-Unit General Manager ("MUGM") in managing hotel day-to-day operations, assures optimum performance and continual improvement in guest satisfaction and associate satisfaction. The AGM is hands on in managing the hourly staff, including scheduling, directing and overseeing their daily activities and training. The AGM is expected to provide leadership to the staff to promote an exceptional workplace. The AGM also must ensure that safety and security procedures are in place in accordance with company guidelines and standards for all associates and guests. Major/Key Job Duties: • Demonstrates and promotes 100% commitment to providing the best possible experience for our guests., • Become trained in all managerial functions and operations at the hotel level., • Ensures all associates are properly onboarded, trained and complete ESU required training timely., • Promote compliance with company policies and procedures, including but not limited to the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities., • Upholds and drives compliance with policies, rules, and standards (including but not limited to the safety and security guidelines) at the property level., • Ensure associates at the property are driving company initiatives to increase revenue, lower costs and increase guest and associate satisfaction., • Serves as first level of management contact for guest service issues. Resolves guest issues in a timely manner and determines whether to escalate to GM/MUGM as needed., • The AGM must demonstrate professionalism and embrace ESA's service culture and treat all guests and associates with the utmost of respect and kindness., • Daily interaction with the guests to identify quality lead generation and assist guests with future travel needs., • Assists in maximizing revenues and flow through to GOP to meet or exceed budgeted EBITDA. Other Duties: • Assists the GM/MUGM with interviewing, onboarding and training new associates., • Direct supervision/involvement with all associates to promote a positive work environment through teamwork, energy, enthusiasm and recognition., • Active involvement in daily team meetings and interactions with staff to foster continuous improvement, needed guidance, encouragement and corrective action when necessary., • Assists the GM in budgetary control measures, including labor monitoring, scheduling, room expense control and maintaining PAR levels through Daily Visual Management., • Ensures associates have the necessary tools to execute their jobs on an ongoing basis., • Serves as the manager on duty in the absence of the GM/MUGM., • Inspects guest rooms., • Complete Guest Ready, visual inspections, assign daily arrival reservations., • Provides other relief, or back-up duties as needed at the hotel including front desk coverage, housekeeping, and other duties when needed to ensure optimum operation of the hotel., • Responsible for managing purchase order process, ordering and receiving products in a timely manner., • Assists GM/MUGM in monitoring cash management, in-house guest balances and direct bill receivables compliance., • Assists with hotel sales activities when needed, including Soar leads., • Actively reviews and monitors social media websites to ensure timely and appropriate responses., • Ensures that clean rooms, guest and associate satisfaction are top priorities. Benefits • Weekly Pay!, • Competitive Wages, • Great working environment, • Employee Recognition Programs, • Medical Insurance, • Dental Insurance, • Vision Insurance, • Health Care and Dependent Care Flexible Spending Accounts, • Employer Paid Basic Life and AD&D Insurance, • Employer Paid Long Term Disability, • Optional Employee Paid - Voluntary Benefits, • Short-Term Disability, • Buy-Up Long-Term Disability, • Supplemental Life Insurance, • Dependent Life Insurance, • 401(k) Savings Plan, • Paid Time Off, • Employee Assistance Program (EAP), • Employee Perks Program offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. Pay ranges for the following states only: California: $21.00 - $24.00 Colorado: $21.00 - $23.00 Illinois: $21.00 - $23.00 Minnesota: $21.00 - $23.00 New Jersey: $21.00 - $23.00 Washington: $24.00 - $27.00 Whitestone, NY: $30.00 - $32.00 ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.

Luxurious comfort embraces pure style at the elegant, four-diamond Omni Hotel at Centennial Park. Located in the heart of downtown Atlanta within the bustling Centennial Park District, this luxury hotel treats you to views of the spectacular downtown skyline or picturesque Centennial Olympic Park. The Omni Atlanta Hotel at Centennial Park is connected to Philips Arena and the Georgia World Congress Center, and it is the closest hotel to the Mercedes-Benz Stadium. Omni Atlanta's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hotel at Centennial Park may be your perfect match. To go above and beyond guests' expectations while providing assistance and services for guests in order to ensure pleasurable accommodations. To arrange bookings, reconfirmation of airline tickets etc. Be fully acquainted with the different points of interest. Assist in arranging for restaurant reservations and limousines as required by our guests. Ensure the delivery of parcels, mail, special deliveries, etc. to the guest rooms. Ensure that the public area (lobby) is maintained, clean and tidy by partnering with Housekeeping department. Accept other special duties as required by management. Set up all amenities for guests celebrating special occasions. Set up special packages that include pre-calls from the concierge and specialized amenities. Interact with other departments to ensure that guest's needs are satisfied. Speak with guests in a friendly, warm manner making them feel welcome to the hotel. Proactively work to seek out ways in which to improve the hotel experience for our guests. Handling of special requests i.e. flowers, telegrams, rental cars, forwarding luggage, private ca Previous luxury hotel experience is preferred. Previous concierge experience required. Must be able to work a flexible schedule and willingness to work nights, weekends, and holidays. Ability to stand for the entire scheduled shift. Customer service oriented, ability to multi-task, detail orientation, and excellent organizational skills needed. Knowledge of the surrounding area and all of its attractions required. Knowledge of Property Management Systems and related computer programs Strong knowledge of Microsoft Office Software.

The Front Desk Supervisor supervises the operation of the front desk to maintain the highest productivity, employee morale, and guest service as possible. They will accommodate hotel patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting, and receiving messages, keeping records of occupied rooms and guests' accounts, making, and confirming reservations, and presenting statements to and collecting payments from departing guests. Key Duties & Responsibilities: • Greet, register, and assign rooms to guests of hotels., • Verify customers' credit and establish how the customer will pay for the accommodation., • Contact housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Issue room keys and escort instructions to bellhops., • Keep records of room availability and guests' accounts, manually or using computers., • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers., • Compute bills, collect payments, and make change for guests., • Record guest comments or complaints, referring customers to managers as necessary., • Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment., • Clean and maintain lobby and common areas, such as restocking supplies and watering plants., • Plan, schedule or supervise the work of other employees., • Advise housekeeping staff when rooms have been vacated and are ready for cleaning., • Responsible for assisting guests with check-in and check-out, plus all special requests for services or information, in accordance with SOP's., • Assists in training of new associates and maintains constant training of agents as cashiers., • Ensures all members of the staff are completely familiar with all hotel emergency procedures., • Works with desk agents to balance at end of shift and ensures completion of shift checklist., • Smiles and greets all guests immediately in a gracious and professional manner; handles all guest questions and problems within empowerment guidelines. Education and Experience: • High School Graduate or General Education Degree (GED)., • Two (2) to three (3) years of supervisory experience preferred, with at least one year experience at the front desk., • Basic computer skills required. Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.

A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $14 per hour plus tips. Work Schedule: The work schedule for this position is overnights. Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure. Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions. - 25% Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks. - 10% Parks and retrieves vehicles while driving slowly and cautiously. Assists guests with bell services and luggage storage as needed. Opens all vehicle and hotel doors for guests. - 20% Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested. Shuttles guests to appropriate places that are approved by the location. - 10% Explains parking rates and retrieval procedures to guests upon arrival. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed. - 35% The total amount of time for all functions of the job - 100% Education: High school diploma or general education degree (GED) Required Licensure, Certification, etc.: Must hold a valid driver's license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable) Work Experience: One (1) month related experience and/or training; OR equivalent combination of education and experience Knowledge: Knowledge of principles and processes for providing customer and personal services. • Ability to read and write standard English language, • Ability to read and comprehend simple instructions, short correspondence and memos, • Ability to write simple correspondence, • Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization, • Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money, • Ability to understand 24 hour and military time systems, • Ability to understand rates applicable to time passed, • Ability to operate a manual transmission is highly desirable, • Perform parallel parking Authority to Act: Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: The employee has control over resources available only. The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements: While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements: Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Working Environment: The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. Travel: Travel of up to 5% may be required.

The Night Auditor is a crucial member of the hotel staff responsible for overseeing the financial and administrative activities during the night shift. This role requires attention to detail, excellent organizational skills, and the ability to work independently. What You'll be Doing: • Assist guests with late check-ins and early check-outs, providing a welcoming and hospitable atmosphere., • Address guest inquiries, concerns, and requests during the night shift, ensuring high levels of customer satisfaction., • Process check-ins and check-outs for guests arriving and departing during the night hours., • Manage reservations and room assignments, ensuring accurate information and availability., • Handle phone calls, take messages, and provide information to guests as needed., • Maintain organized and accurate records of financial transactions, guest interactions, and other relevant information., • Ensure compliance with data protection and privacy regulations when handling guest information., • Complete various administrative tasks such as filing, data entry, and preparing reports for the following day's operations., • Compile and distribute daily reports to various departments, including management, housekeeping, and maintenance., • Verify and reconcile guest accounts, ensuring accuracy in charges and payments., • Prepare and balance daily revenue reports, including room revenue, food and beverage revenue, and other revenue streams., • Post charges, payments, and adjustments to guest accounts accurately., • Perform end-of-day reconciliation and close the day's financial transactions in the hotel's property management system., • Monitor the hotel premises during the night shift, ensuring the safety and security of guests and the property., • Respond to emergencies, such as fire alarms, medical incidents, and security breaches, and take appropriate actions. Skills and Abilities: • High School Education, or an equivalent of previous experience., • Proven experience in hotel front office operations or guest services., • Excellent communication and problem-solving abilities., • Proficiency in hotel management software and computer systems., • Experience with Microsoft Office applications. Working Conditions & Physical Effort: Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines. Benefits: • Health, Dental and Vision Insurances, • Disability Insurances, • Supplemental Life Insurances, • Identity Theft Protection, • Flexible Spending Accounts, • 401(k) Retirement Plan, • Paid Time Off, Vacation and Holidays, • Employee Assistance Program, • AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE! Benefits vary by location Part-Time Benefits Also Available!

Schulte Hospitality Group is seeking a dynamic, service-oriented Night Auditor to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join SHG you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SHG provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: • Work Today, Get Paid today, with Daily Pay!, • Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!, • Multiple Health Insurance and Life Insurance options, • 401k Plan + Company Match, • Paid Parental Leave, • Paid Time Off, • Holiday Pay, • Pet Insurance, • Employee Assistance Program, • Schulte Savings Marketplace, • Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Hospitality Group is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES • Audits the daily guest ledger, • Handles all end-of-day accounting functions including posting daily room rates and room tax, • Ensures accuracy of all charges to guest folios, • Averages sum of revenues of all accounts receivable from food, room and other departments, • Acts as front desk clerk, checking guests in and out, booking reservations and resolving guest issues, • Make cash drops in accordance with proper cash handling procedures, • Organize the Front Desk area so that the A.M. Front Desk staff can properly prepare for their shift, • Monitors hotel security camera system, • Ensures that lobby is well-maintained, properly lit and with music at proper volume, • Work nights, weekends, and holidays as needed, • Any other duties as assigned EDUCATION AND EXPERIENCE Minimum of 1 year in Accounting or Night Auditor role Knowledge of PMS High School Diploma/GED KNOWLEDGE, SKILLS AND ABILITIES Ability to multi-task Ability to communicate effectively verbally and in writing Team player Ability to exceed expectations of guests Basic accounting/math skills *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. • Schulte Hospitality Group is an Equal Opportunity Employer.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. The Commercial Analyst supports the Hyatt Centric Midtown Atlanta's commercial strategy by overseeing analytics, reservation operations, and sales administration functions that optimize revenue performance. This role ensures data accuracy across commercial systems, supports pricing and inventory decisions, and provides high-quality service and coordination for both individual transient and group business. This role would report to both the Director of Revenue and the Director of Sales, Events & Marketing.Position Responsibilities may include but are not limited to:Produce reporting and insights that support pricing, inventory strategy, demand forecasting, and market share growth.Oversee daily reservations operations, ensuring accurate room bookings, optimal inventory management, and monitor pickup and wash trends.Manage individual and group reservations, including block maintenance, cutoff management, and billing accuracy.Ensure accurate and timely processing of sales inquiries and leads, including deployment and data entry.Build and assign group bookings from daily leads.Verify contracts, concessions, SOX documentation, approvals, and turnover details.Prepare group resumes in coordination with Event Planning.Support sales managers with administrative tasks, presentations, site visit announcements and amenity requests.Maintain data integrity and operational effectiveness across commercial systems, including IDeaS G3 RMS, SynXis/Reserve, Opera PMS, and Envision S&C.Provide insights that support front-office revenue initiatives such as upsell programs and sell-out management.Foster strong cross-department communication to support seamless execution of group business and guest experience standards.Engage with guests, clients, and travel partners as needed, representing Hyatt and the hotel with professionalism and ensuring a positive and memorable impression.Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.Technical proficiency in managing information systems related to commercial functions, including Hotel Industry Revenue Management Systems, Central Reservation Systems, Property Management Systems, Sales and Catering Systems, and various Business Intelligence tools.Working knowledge of financial statements and competitive intelligence termediate skill level in Microsoft Office (Excel, Word, PowerPoint) and comfort with AI tools such as Copilot or ChatGPT.High School Diploma or equivalent required. Undergraduate and/or Graduate Degree preferred.Previous hotel experience is a plus.

We are a professional travel planning company committed to helping clients create unforgettable experiences around the globe. We specialize in hotel accommodations, cruises, all-inclusive resorts, and group travel planning. Our focus is on delivering excellent customer service and personalized support for every traveler. We are seeking motivated, detail-oriented individuals to join our team as Hotel Booking Agents. In this fully remote role, you will assist clients with researching, planning, and securing hotel reservations that fit their preferences and budgets. This position is ideal for those who enjoy working with people, love travel, and want flexibility in their workday. Full training and continuous support are provided to help you succeed in this role. Assist clients in researching and booking hotel accommodations Provide accurate details about hotel options, pricing, and amenities Respond promptly and professionally to client inquiries via phone, email, or messaging platforms Maintain accurate records of client interactions and reservation details Collaborate with team members to ensure excellent service and smooth booking processes Stay current on hotel offerings, travel trends, and industry updates Participate in virtual meetings and training sessions Strong communication and customer service skills Friendly, professional demeanor and positive attitude Comfortable working independently and managing time effectively Basic computer proficiency and reliable internet connection Interest in travel and helping clients plan memorable hotel stays Previous experience in customer service, hospitality, or sales is a plus but not required Flexible, fully remote work environment Comprehensive training and access to booking tools and resources Supportive team culture and mentorship Income-earning possibilities based on performance Exclusive travel discounts and industry perks Opportunities for personal and professional growth Apply now and join the Destination Knot team!

Become part of the TPG Hotels, Resorts & Marina team. TPG Hotels, Resorts & Marina's is widely recognized as one of the nation's premier hotel management companies. We are a national operator of hospitality assets across the entire chain scale, from focused-service hotels and lifestyle/resort properties to upper upscale luxury hotels and nautically based hospitality assets. Whether an investment partner or straight third-party operator, we are always operating on behalf of capital partners, and our role as entrusted stewards is to deliver top performance for our guests, investors and to fulfill the brand promise. Joining the team gives you a rewarding career opportunity with a nationally ranked hospitality management company that focuses on customer satisfaction and personal growth. We pride ourselves in continually seeking motivated team members who believe guest service is the top priority. Job Overview The Front Office Manager for the Kimpton Overland Hotel Atlanta is responsible for overseeing all aspects of the front desk and guest services operations to ensure exceptional guest experiences. They manage the front desk staff, handle guest inquiries and concerns, manage room reservations, and collaborate with various departments to maintain efficient hotel operations. What You'll Be Doing Supervision and Leadership • Lead, train, and manage the front desk team to provide excellent customer service., • Set performance goals for front desk staff and conduct regular performance evaluations., • Ensure a welcoming and professional demeanor is maintained by the front desk team. Guest Relations • Greet guests, handle check-in/check-out procedures, and assist with any special requests., • Resolve guest issues, complaints, or concerns in a prompt and satisfactory manner., • Maintain a high level of guest satisfaction by ensuring a personalized and attentive service. Reservations and Room Allocation • Manage room reservations, ensuring accuracy and adherence to guest preferences., • Coordinate with housekeeping to ensure timely preparation of rooms for arriving guests., • Oversee the room allocation process to maximize occupancy and revenue. Front Desk Operations • Ensure a smooth check-in and check-out process, including handling payments and ensuring accuracy of guest information., • Maintain knowledge of hotel services, facilities, and local attractions to assist guests effectively., • Monitor and manage the front desk's daily tasks, including guest correspondence, phone inquiries, and guest requests. Financial Management • Assist in budgeting and financial forecasting related to the front office department., • Monitor and control expenses, such as staffing, supplies, and equipment maintenance., • Contribute to revenue generation through upselling rooms and promoting hotel amenities. Collaboration and Communication • Coordinate with housekeeping, engineering, and other hotel departments to ensure seamless operations., • Maintain open communication with management to address operational issues and propose improvements., • Prepare regular reports on front desk activities, occupancy rates, and guest feedback. Skills and Abilities • Bachelor's degree in hospitality management or related field (preferred)., • Proven experience in hotel front office operations or guest services., • Strong leadership and interpersonal skills., • Excellent communication and problem-solving abilities., • Proficiency in hotel management software and computer systems. EXPERIENCE WITH PMS IS HIGHLY PREFERRED, • Ability to remain composed in high-pressure situations., • Knowledge of local attractions and services to assist guests effectively. Working Conditions & Physical Effort Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines. Benefits Benefits for Full Time employees may include: • Health, Dental and Vision Insurances, • Disability Insurances, • Supplemental Life Insurances, • Flexible Spending Accounts, • 401(k) Retirement Plan with company match, • Paid Time Off, Vacation and Holidays, • Employee Assistance Program, • AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE! Benefits vary by location EEO/VET/DISABLED Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

What You Will Be Doing Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary. Promptly, accurately and efficiently know how and where to post all charges. Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often. Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly. Review any reservations with special requests and work to block rooms accordingly. Have knowledge of hotel rates, discounts and how to handle each. Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. SUMMARY The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions. - 25% Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks. - 10% Parks and retrieves vehicles while driving slowly and cautiously. Assists guests with bell services and luggage storage as needed. Opens all vehicle and hotel doors for guests. - 20% Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested. Shuttles guests to appropriate places that are approved by the location. - 10% Explains parking rates and retrieval procedures to guests upon arrival. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed. - 35% The total amount of time for all functions of the job - 100% QUALIFICATIONS Education: High school diploma or general education degree (GED) Required Licensure, Certification, etc.: Must hold a valid driver's license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable) Work Experience: One (1) month related experience and/or training; OR equivalent combination of education and experience Knowledge: Knowledge of principles and processes for providing customer and personal services. Skills: Ability to read and write standard English language Ability to read and comprehend simple instructions, short correspondence and memos Ability to write simple correspondence Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money Ability to understand 24 hour and military time systems Ability to understand rates applicable to time passed Ability to operate a manual transmission is highly desirable Perform parallel parking SCOPE Authority to Act: Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: * The employee has control over resources available only. Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $11 per hour plus tips. Work Schedule: The work schedule for this position is AM/PM/Open Availability. Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Working Environment The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. Travel Travel of up to 5% may be required.

The Front Desk Manager oversees all aspects of the front desk operation to ensure a seamless arrival and departure experience for every guest. This role is responsible for maintaining the highest level of service, professionalism, and efficiency while embodying the brand's commitment to luxury hospitality. The Front Desk Manager leads, trains, and motivates the front desk team to consistently deliver personalized and anticipatory service that reflects the hotel's standards of excellence. Guest Experience & Service Excellence • Oversee daily front desk operations, ensuring all guests receive a warm, professional, and efficient check-in and check-out experience., • Maintain a visible presence in the lobby to engage guests, resolve concerns promptly, and ensure satisfaction., • Anticipate guest needs and preferences, collaborating closely with the Guest Relations team to personalize experiences., • Ensure proper handling of VIPs, I Prefer members, and repeat guests in accordance with brand standards., • Monitor and address guest feedback, implementing service recovery procedures where needed. Leadership & Team Management • Supervise, train, and develop front desk agents, night auditors, and shift leaders to ensure consistent service delivery., • Foster a culture of teamwork, empowerment, and accountability within the department., • Conduct regular performance evaluations and coaching sessions., • Schedule and manage labor to balance service excellence with cost efficiency. Operational Efficiency • Review and manage all front desk financial transactions, ensuring accuracy in billing, payments, and reports., • Oversee room allocations, upgrades, and rate adjustments in coordination with Reservations and Revenue Management., • Ensure compliance with hotel policies, credit procedures, and security standards., • Prepare and present daily and weekly reports to the Director of Front Office., • Oversee proper handling of group arrivals, early check-ins, and late departures. Collaboration & Communication • Partner with other departmentsHousekeeping, Concierge, Engineering, and Securityto ensure seamless guest experiences., • Communicate effectively with all departments regarding VIP arrivals, special requests, and guest preferences., • Support the Director of Front Office in implementing departmental initiatives and guest service enhancements., • Bachelor's degree in Hospitality Management or related field preferred., • Minimum 35 years of progressive Front Office experience, with at least 2 years in a supervisory or management role at a luxury or five-star property., • Strong leadership, coaching, and team-building skills., • Excellent communication, problem-solving, and decision-making abilities., • Proficiency in PMS (Opera Cloud, Maestro, or similar) and Microsoft Office Suite., • Fluent in English; additional language skills highly desirable., • Professional appearance and demeanor consistent with a luxury brand., • Guest-Centric Leadership, • Service Recovery & Problem Resolution, • Financial & Operational Acumen, • Team Development & Motivation, • Communication & Collaboration, • Attention to Detail

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. Meet us in Atlanta, and we'll show you what it means to have fun, Southern style. Our vibrant capital city is the living, breathing cultural heart of the American South, where world-renowned chefs, business moguls and celebrities flock for work and play. Our Midtown Hotel puts you just steps from the renowned High Museum of Art, eclectic Peachtree Street, and the lush expanses of Piedmont Park. Indulge in French inspired luxury, where classic French flavors meet modern elegance of our Brasserie Margot, or treat yourself to some relaxation at our tranquil Spa. Come experience the fun and charm of Atlanta! Books, welcomes, and charges out spa guests. Tours guests from spa front desk to fitness center, pool area, sundeck and locker rooms explaining the amenities, establishing a connection, and reserving steam room and sauna reservations. Responds to a wide variety of guest requests by accurately assessing the guest needs and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons' policies. Essential functions: • Books and cancels appointments, both by phone and in person, in an efficient and friendly manner, using guest name whenever possible. Assures that guest is assigned correct gender preference, adds proper appointment notes, emails confirmation and medical history forms and emails third party credit card authorization link when necessary., • Issues relaxation lounge salto entry key to male guests., • Ascertains guest satisfaction, collects keys, posts retail charges and presents bill to guest. Settles spa and retail charges accurately through credit card, gift card and/or cash transaction., • Maintains a balanced bank assigned by the hotel. Makes change, and reconciles all transactions at the close of each shift., • Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone., • Utilizes a variety of computer systems to check guests in and out, run daily reports and communicate both internally and externally via chat., • Complies with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact., • Works harmoniously and professionally with co-workers and supervisors., • Can answer guest calls and direct them appropriately to other departments., • Maintains a clean spa reception area with frequent cleaning, dusting and sanitizing., • Guests are pampered with a customized approach, ensuring that each experience is unique and unforgettable., • Provide intuitive service, with a warm and friendly smile., • Blocks the therapist's schedules when needed. Non-essential functions: • Assists with responsibilities and duties in the fitness center, pool area, sundeck and locker rooms in the absence of spa attendant or due to heavy volume., • Provides basic trouble-shooting support for in-room dining (IRD) services at the pool when established., • Works closely with Bell Staff and Front Desk to ensure smooth handling of guest deliveries and special requests. Experience: Hotel necessary; Spa preferred. Skills and Abilities: Ability to read and write and English. Competitive Salary, wages, and a comprehensive benefits package Excellent Training and Development opportunities Employee Discount for stays at any Four Seasons worldwide Complimentary Dry Cleaning for Employee Uniforms Complimentary Employee Meals Discounted rates for Parking and/or Marta Days and times may vary based on need.

Books, welcomes, and charges out spa guests. Tours guests from spa front desk to fitness center, pool area, sundeck and locker rooms explaining the amenities, establishing a connection, and reserving steam room and sauna reservations. Responds to a wide variety of guest requests by accurately assessing the guest needs and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons' policies. Essential Functions: 1. Books and cancels appointments, both by phone and in person, in an efficient and friendly manner, using guest name whenever possible. Assures that guest is assigned correct gender preference, adds proper appointment notes, emails confirmation and medical history forms and emails third party credit card authorization link when necessary., 2. Issues relaxation lounge salto entry key to male guests., 3. Ascertains guest satisfaction, collects keys, posts retail charges and presents bill to guest. Settles spa and retail charges accurately through credit card, gift card and/or cash transaction., 4. Maintains a balanced bank assigned by the hotel. Makes change, and reconciles all transactions at the close of each shift., 5. Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone., 6. Utilizes a variety of computer systems to check guests in and out, run daily reports and communicate both internally and externally via chat., 7. Complies with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact., 8. Works harmoniously and professionally with co-workers and supervisors., 9. Can answer guest calls and direct them appropriately to other departments., 10. Maintains a clean spa reception area with frequent cleaning, dusting and sanitizing., 11. Guests are pampered with a customized approach, ensuring that each experience is unique and unforgettable., 12. Provide intuitive service, with a warm and friendly smile., 13. Blocks the therapist's schedules when needed. Non-Essential Functions: 1. Assists with responsibilities and duties in the fitness center, pool area, sundeck and locker rooms in the absence of spa attendant or due to heavy volume., 2. Provides basic trouble-shooting support for in-room dining (IRD) services at the pool when established., 3. Works closely with Bell Staff and Front Desk to ensure smooth handling of guest deliveries and special requests. What You Bring: Experience: Hotel necessary; Spa preferred Skills and Abilities: Ability to read and write and English. What We Offer: Competitive Salary, wages, and a comprehensive benefits package Excellent Training and Development opportunities Employee Discount for stays at any Four Seasons worldwide Complimentary Dry Cleaning for Employee Uniforms Complimentary Employee Meals Discounted rates for Parking and/or Marta Schedule & Hours: Days and times may vary based on need. Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who continuously seek opportunities to learn and pass on new knowledge. We always strive to be better, never bored, and never complacent. Our teams thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and entrepreneurial so that they can engage unhindered. Finally, giving back to the community is also vital to our culture. Our properties live by the philosophy that they are an important part of their communities and look for ways to partner in the local community to make a difference. Guest Service Representative consistently delivers outstanding customer service to each guest every time ensuring that the highest standards are upheld and guest expectations are exceeded through the check-in/check-out process, in person throughout their stay and in telephone communications. Guest Service Representatives respond to guest's requests with a sense of urgency and concern. Guest Service Representative is the communication and information center for guests, fellow employees, vendors, and other outside business representatives. They perform a variety of clerical duties including basic computer work, reception and simple accounting tasks. Specifically, you will be responsible for performing the following tasks to the highest standards. The person in this position must be able to roll their sleeves up and assist our teams when needed, living our "ONE TEAM. ONE VISION." philosophy. This person must also provide innovative ways that align with our mission to be the best, most respected hotel company in America. The job is simple: Focus on ways to promote and engage in internal growth programs. Continuously exemplify and live by our Culture. Meet/exceed our company goals and three metrics. • Complete all required training, • Adhere to all standard operating procedures and property specific brand standards, • Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests, • Provide personalized, friendly service to every guest and associate, • Have knowledge of all hotel systems including PBX phone system, key card system, PMS reservation systems, and general office machines, • Complete all tasks described on the relevant shift check list during shift, • Have knowledge of fire alarm system and Emergency/evacuation procedures, • Check the credit of guest accounts daily and follow up if action is required, • Have knowledge of surrounding area, • Be responsible for security of guests, fellow employees, and hotel assets, • Keep cash drawer secure and in balance throughout the shift, • Communicate with housekeeping department in order to ensure an ample supply of clean rooms, • Sell and up-sell rooms to walk-ins and phone reservations, • Have general knowledge of housekeeping, bed making, vacuuming, etc., • Strive for the consistent goal of 100% occupancy and 100% guest satisfaction, • Have professional telephone & communication skills, • Have patience and understanding for every person encountered Necessary Skills: • Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc., • Must be responsible for security of guests, fellow employees and hotel assets, • Have knowledge of fire alarm system and evacuation procedures, • Able to report to scheduled shifts, • Able to communicate effectively in writing, by telephone and in person., • Able to work a flexible schedule, • Is organized, honest, and works well with others, • Maintain a clean and attractive work area, uniform, and person Has the highest degree of integrity and is humble, living by the Golden Rule, • Able to work with people from diverse cultures and backgrounds, • Values of dedication, innovation, showing respect, being driven by excellence, being community-focused, and having a spirit of service., • Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 25 pounds, • Can perform work for 8 hours and work in a restrictive space/environment., • Must have eyesight enabling vision both near and far, • Must be able to use/lift arms for up to 8 hours, • Must be able to handle and work well under pressure, • Have finger dexterity for operating equipment such as computers, • Able to understand operating of computer PMS systems and functions with minimal supervision and recall task to preform needed guest functions, • Must speak in a clear, understandable voice, hear at a basic level, and understand English Vision Hospitality Group is an equal opportunity/AA/Disability/Veteran employer. As an Equal Opportunity Employer, Vision Hospitality Group celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging for all associates. We do not discriminate and believe everybody should be proud of who they are, represent their culture and heritage, and live by the Golden Rule. Vision Hospitality Group LLC, offers the following benefits: • Paid Time Off, • Optional Health, Wellness and Care benefits, • Health Reimbursement Program, • Flexible Spending Account, • Stay Discounts, • Optional Company paid Life Insurance, • 401(k) and 401(k) matching, • Employee Assistance Program, • Several Voluntary and Supplemental Insurance Options, • Select Paid Holidays and One Personal Floating Holiday, • Loyalty Incentives and Other Unique Incentive Programs

Luxurious comfort embraces pure style at the elegant, four-diamond Omni Hotel at Centennial Park. Located in the heart of downtown Atlanta within the bustling Centennial Park District, this luxury hotel treats you to views of the spectacular downtown skyline or picturesque Centennial Olympic Park. The Omni Atlanta Hotel at Centennial Park is connected to Philips Arena and the Georgia World Congress Center, and it is the closest hotel to the Mercedes-Benz Stadium. Omni Atlanta's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hotel at Centennial Park may be your perfect match. To provide assistance and services for guests in order to ensure pleasurable accommodations. • Be fully acquainted with the different points of interest., • Assist in arranging for restaurant reservations and transportation as required by our guests., • Ensure that the public areas (lobby) is maintained, clean and tidy by partnering with Housekeeping Department., • Accept other special duties as required by management., • Interact with other departments to ensure that guests' needs are satisfied., • Follow-up with guests once hotel departments to see that problems are resolved., • Speak with guests in a friendly, warm manner making them feel welcome to the hotel., • To proactively work to seek out ways in which to improve the hotel experience for our guests., • Handling of special requests i.e. flowers, packages, rental cars, luggage assistance, etc., • All other duties as requested by management, • Ensure work area is clean and clear of standing water, debris or any objects that can obstruct the job duties from being performed safely, efficiently and effectively., • Excellent customer service skills, • Must have strong communication, presentation, training and organizational skills, • Maintain a professional business appearance, attitude and performance, • Must be able to work a flexible schedule including, AM & PM shift, weekends and holidays, • Candidates must be able to speak fluent English Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. Meet us in Atlanta, and we'll show you what it means to have fun, Southern style. Our vibrant capital city is the living, breathing cultural heart of the American South, where world-renowned chefs, business moguls and celebrities flock for work and play. Our Midtown Hotel puts you just steps from the renowned High Museum of Art, eclectic Peachtree Street, and the lush expanses of Piedmont Park. Indulge in French inspired luxury, where classic French flavors meet modern elegance of our Brasserie Margot, or treat yourself to some relaxation at our tranquil Spa. Come experience the fun and charm of Atlanta! Directs a section of the Housekeeping staff to assure that guest rooms and public areas are cleaned to exacting standards. • Inspects the work of a team of Room Attendants and House Attendants responsible for the cleaning and upkeep of a specific area of the hotel. Trains and coaches the staff., • Schedules work to be done daily and monitors each Room Attendant's daily progress. Inspects completed rooms to assure that all standards have been met. When standards have been missed, brings employee back to room to correct the deficiency. Coordinates work orders in assigned section. Follows up to be sure work is completed. Releases checkout rooms to be sold., • Monitors the performance of House Attendants. Assures that there are sufficient supplies on the guest floors. Checks cleanliness of guest corridors, stairwells, elevators and Linen Closets., • Executes inventories of linens and all Housekeeping supplies., • Complies with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact., • Works harmoniously and professionally with co-workers and supervisors., • Assists with responsibilities and duties in the absence or heavy volume in the areas of Lobby Attendant, Room Attendant and House Attendant., • Must be able to work all shifts including, AM's, PM's, weekends, and holidays., • Be able to work in a standing position for long periods of time up to 8 hours a day., • Ability to perform assigned duties with attention to detail, speed accuracy, follow through, and work with a minimum supervision., • Ability to satisfactorily communicate in English., • Ability to grasp, bend, and stoop; push or pull heavy loads weighing up to 50 lbs., • Six to twelve months of related or equivalent experience is required., • Requires a working knowledge of the housekeeping aspect of services, policies or operations and general knowledge of the hotel., • Requires knowledge or the ability to operate computer equipment and the reservations system., • Competitive salary, wages, and a comprehensive benefits package, • Excellent training and development opportunities, • Employee discount for stays at any Four Seasons worldwide, • Complimentary dry cleaning for employee uniforms, • Complimentary employee meals, • Discounted rates for Marta and/or parking Eight-hour shift; scheduled days and times may vary based on need. Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

Job Description As a Front Desk Agent, you are the heart of our guest experience and the very first impression of our hotel. You’ll set the tone for every stay by creating a warm, welcoming, and professional environment where guests feel valued from the moment they arrive. In this role, you’ll combine great customer service with strong attention to detail as you assist with check-ins, check-outs, reservations, and guest inquiries. We’re looking for someone who is naturally friendly, dependable, and takes pride in delivering exceptional hospitality every day. Compensation: $17 per hour Responsibilities: • Greet every guest with a warm, friendly, and professional welcome., • Handle guest check-ins and check-outs accurately and efficiently., • Verify reservations, room assignments, payment methods, and guest details., • Respond promptly and thoughtfully to guest questions, requests, and concerns., • Answer and route incoming phone calls in a courteous and professional manner., • Process guest payments accurately using cashless systems and maintain proper transaction records., • Partner with Housekeeping, Engineering, Security, and other departments to ensure seamless guest experiences., • Stay knowledgeable about hotel services, amenities, and local attractions., • Address guest concerns with professionalism and escalate when needed., • Accurately document guest requests, incidents, and shift notes in the pass-on log., • Follow all hotel safety, security, confidentiality, and emergency procedures., • Maintain a clean, organized, and welcoming front desk area., • Support the team by completing other duties as assigned. Qualifications: • One (1) year of hotel front desk, hospitality, or customer service experience preferred., • Experience with Opera Cloud or a similar property management system is a plus., • Strong communication and interpersonal skills with a guest-first mindset., • Ability to stay calm, organized, and effective in a fast-paced environment., • Flexible availability, including nights, weekends, and holidays. About Company The Wyndham Atlanta Buckhead Hotel & Conference Center is located at 3405 Lenox Road NE, Atlanta, GA 30326. At GF, we believe that people are the key to our success. We offer health insurance, paid time off, ongoing learning opportunities, competitive compensation, plus a great culture. GF Hotels & Resorts is an award-winning full-service ownership and management company that specializes in hotels, resorts, golf courses, and other related hospitality assets. Since its founding in 1988, GF has operated over 800 properties in 46 states. Currently, GF partners with Hilton, Marriott, Hyatt, IHG, Choice, Wyndham, Best Western, among others, as well as individual properties. With its award-winning approach to maximizing guest satisfaction, GF has been recognized as one of the top management companies in the industry.

Job Description Reports To: Director of Front Office POSITION SUMMARY The Front Desk Manager oversees all aspects of the front desk operation to ensure a seamless arrival and departure experience for every guest. This role is responsible for maintaining the highest level of service, professionalism, and efficiency while embodying the brand’s commitment to luxury hospitality. The Front Desk Manager leads, trains, and motivates the front desk team to consistently deliver personalized and anticipatory service that reflects the hotel’s standards of excellence. KEY RESPONSIBILITIESGuest Experience & Service Excellence Oversee daily front desk operations, ensuring all guests receive a warm, professional, and efficient check-in and check-out experience. Maintain a visible presence in the lobby to engage guests, resolve concerns promptly, and ensure satisfaction. Anticipate guest needs and preferences, collaborating closely with the Guest Relations team to personalize experiences. Ensure proper handling of VIPs, I Prefer members, and repeat guests in accordance with brand standards. Monitor and address guest feedback, implementing service recovery procedures where needed. Leadership & Team Management Supervise, train, and develop front desk agents, night auditors, and shift leaders to ensure consistent service delivery. Foster a culture of teamwork, empowerment, and accountability within the department. Conduct regular performance evaluations and coaching sessions. Schedule and manage labor to balance service excellence with cost efficiency. Operational Efficiency Review and manage all front desk financial transactions, ensuring accuracy in billing, payments, and reports. Oversee room allocations, upgrades, and rate adjustments in coordination with Reservations and Revenue Management. Ensure compliance with hotel policies, credit procedures, and security standards. Prepare and present daily and weekly reports to the Director of Front Office. Oversee proper handling of group arrivals, early check-ins, and late departures. Collaboration & Communication Partner with other departments—Housekeeping, Concierge, Engineering, and Security—to ensure seamless guest experiences. Communicate effectively with all departments regarding VIP arrivals, special requests, and guest preferences. Support the Director of Front Office in implementing departmental initiatives and guest service enhancements. QUALIFICATIONS Bachelor’s degree in Hospitality Management or related field preferred. Minimum 3–5 years of progressive Front Office experience, with at least 2 years in a supervisory or management role at a luxury or five-star property. Strong leadership, coaching, and team-building skills. Excellent communication, problem-solving, and decision-making abilities. Proficiency in PMS (Opera Cloud, Maestro, or similar) and Microsoft Office Suite. Fluent in English; additional language skills highly desirable. Professional appearance and demeanor consistent with a luxury brand. CORE COMPETENCIES Guest-Centric Leadership Service Recovery & Problem Resolution Financial & Operational Acumen Team Development & Motivation Communication & Collaboration Attention to Detail

Job DescriptionDescription: Provides excellent guest service in an efficient, courteous professional manner; follow LBA standards of friendly hospitality while adhering to guidelines and procedures. Execute selling strategies to enhance the hotel revenue. Responsible for the total front office operations: Acts as Manager on Duty as needed, responds immediately to guest requests, represents the hotel in the morning and afternoon hours, maintains thorough communication with management staff. PREREQUISITES Company associates have access to guestrooms and property. As such, character traits of honesty and trustworthiness are essential to this position and must be displayed at all times. Per company policy, potential associates must pass appropriate security clearances. • Experience in FOSSE Marriott system, • High school diploma or equivalent of same, • Customer Service experience SUMMARY OF ESSENTIAL JOB FUNCTIONS • Must be able to perform major life activities: Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating., • Must be able to push or pull 60 pounds unassisted and lift and/or carry 30 pounds unassisted., • Must be able to stand for eight hours, bend, stretch, reach., • Must be able to see and hear., • Must be able to communicate with other associates and/or guests. Requirements: REQUIRED KNOWLEDGE, SKILLS AND ABILITIES Knowledge: • Entire property, staff, services, hours of operation, type of rooms, locations, rates, discounts., • Marriott Bonvoy knowledge, • FOSSE system knowledge, • Reservations procedures, • Phone etiquette and answering procedures, • Area shopping, dining, entertainment and travel directions to assist guest inquiries., • Daily hotel operations, check daily events, bulletin boards and be up to date on changes, new procedures and events., • Manager on Duty functions when necessary or as scheduled Skills: • Computer literate to thoroughly operate property management system: post charges, compute bills, collect payment and make change., • Proficient in written and verbal English, • Problem solving and conflict resolution skills Abilities: • Multi task, remain associate and guest service centric., • Communicate with guests, co-workers receiving and transmitting mail, phone and written messages and relay pertinent information using communication log books., • Assist with guest issues with professionalism, maintaining hospitable attitude SPECIFIC RESPONSIBILITIES • Greet and register guests, provide room assignments, maintain guest privacy, and accommodate special request when possible., • Promote and sell services/amenities of the hotel., • Promote repeat business by offering to take future reservations and providing recommendations for alternate same brand-type products., • Be aware of potential sales leads and contacts thorough guest interaction. Report information to the appropriate individual., • Keep housekeeping and other departments informed of any special requests, late check-outs, and special needs areas., • Check all credit cards for validity before the end of the shift., • Learn and utilize PMS., • Ensure all cash, check and miscellaneous departments are in balance at shifts end., • Assist in other areas: F & B, cleanliness of property wherever assistance is needed for guest satisfaction., • Help maintain a clean and professional lobby, dining area; dusting vacuuming, cleaning tables, etc., • Have a thorough working knowledge of emergency procedures., • Practice safety standards at all times and be alert to hazardous conditions. Report or correct any hazardous conditions immediately., • Report any unusual occurrences or request to the manager., • Maintain certification from a responsible, • Utilize Service Recovery Log and other necessary communication logs from shift to shift., • Maintain stock/cleanliness in the market area., • Where applicable, follow approved laundry procedures, ensure understanding of operation of washers and dryers. Assist with folding linen accord to proper standards., • Other duties as assigned, including assisting in other departments such as laundry, housekeeping or food and beverage. WORKING CONDITIONS/SPECIAL REQUIREMENTS • This position requires a physical presence at the hotel and is not conducive of telecommuting or remote work., • Standing, walking for long periods of time while maintaining a friendly professional image., • May be required to work any day/shift, including weekends. POSITIONS FOR POSSIBLE ADVANCEMENT • Assistant General Manager, • Guest Service Manager, • Guest Service Supervisor Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.

Job DescriptionFront Desk Agent As a Front Desk Agent, you will be the first point of contact for guests, providing warm, professional service throughout their stay. Your responsibilities include check-in/check-out, handling reservations, and addressing guest inquiries or concerns. Your friendly demeanor and attention to detail help create a welcoming and seamless guest experience. Key Responsibilities • You will be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay., • Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions., • You will report to the Front Office Manager or Front Office Supervisor., • A career as a front desk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations.Education & Experience Hotel experience is always a plus! Applicants should have: • A combination of education and experience.What You’ll Need to Succeed, • Eligible to work in the United States, • Ability to read, write, and communicate effectively in English, • Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations, • Availability to work a flexible schedule, including evenings, weekends, and holidays if needed, • A warm, professional demeanor that reflects HVMG’s Culture of Excellence Why Our Associates Love HVMG • Career growth opportunities across our nationwide portfolio, • Flexible scheduling, • Access up to 40% of your earned wages before payday with PayActive, • Paid Time Off (PTO) and Paid Holidays, • Full healthcare benefits: medical, dental, and vision, • 401(k) with guaranteed 4% match and no vesting period, • Exclusive hotel and food & beverage discountsAbout HVMG Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

Job Description POSITION SUMMARY The Front Desk Agent will provide fast and effective customer service at all times ensuring guests receive great service throughout their stay. Agents will check guests in and out while following all established procedures and policies. ESSENTIAL DUTIES AND RESPONSIBILITIES -THE ESSENTIAL FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING: • Act as the ambassador of the hotel. Provide information to guests on all aspects of the hotel, including the pool location, hours of F&B facility, laundry location, difference in room types and what those room types have to offer the guest., • Review arriving reservations for the day early in the shift, checking for special requests, VIP’s, etc., pre-assigning rooms as necessary. Pre-registers groups that have requested pre-registration., • Count cash drawer at beginning and end of each shift. Prepare shift deposit accurately, following standard procedures., • Maintain complete understanding of all aspects of the PMS cash register operation., • Compare housekeepers report with the folio log at the beginning of the PM Shift or when Housekeeping is finished for the day., • Enter all wakeup calls accurately. Record messages and receive mail for arriving and in-house guests., • Record future reservations for any guest by phone or in person, following all standard procedures., • Handle all complaints efficiently and courteously. Listens carefully to the guest’s problem. If possible, takes immediate personal responsibility to correct the problem. If not possible, notifies supervisor or the General Manager immediately., • Post phone charges promptly. Post any charges incurred by guests during shift using standard procedures., • File folios, Reg cards, and reservations cards as necessary. Complete shift checklist before end of shift., • Maintain fresh coffee in the lobby at all times., • Answer telephone efficiently and pleasantly within three rings and with correct phrasing. Determine nature of call and transfer to proper extension., • Maintain an awareness of and report any and all safety hazards or violations witnessed in the course of performing required duties., • Perform other duties as requested. MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES) • High school diploma preferred, • One year related customer service work experience., • Basic mathematical skills., • Computer skills., • Excellent interpersonal skills,, • Ability to speak, read, and write English., • Knowledge of workplace safety procedures. PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. While performing the duties of this position, the employee is regularly required to stand and walk the entire shift, talk and/or hear. The employee is regularly required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The noise level in the work environment is usually moderate. Employment is contingent upon successful completion of a background and drug test.

Job DescriptionDescription: Sheraton Galleria, Atlanta is a beautifully renovated hotel, ideally located just minutes from Truist Park, home of the Atlanta Braves. With 278 rooms and 5,000 sq. ft. of meeting and conference space, our hotel provides a dynamic and welcoming atmosphere for both business and leisure travelers. Boasting modern amenities, stylish design, and an unbeatable location near one of the city’s most exciting sports and entertainment hubs, we offer a unique experience for our guests. Are you passionate about hospitality and delivering exceptional guest service? We’re looking for a Front Desk Agent to join our team in a newly renovated, vibrant environment! As the first point of contact for our guests, you’ll play a key role in creating a welcoming and memorable experience. • Greet and assist guests with check-ins, check-outs, and reservations., • Provide excellent customer service by addressing guest inquiries and concerns with professionalism and a friendly attitude., • Process payments, verify guest information, and maintain accurate records., • Coordinate with other departments to ensure seamless guest experiences., • Answer phone calls and respond to emails in a timely and courteous manner., • Maintain a clean, organized, and inviting front desk area. If you have strong communication skills, a positive attitude, and a passion for hospitality, we’d love to meet you! Why Work with Us? Sheraton Galleria has recently completed a stunning renovation, bringing new life and modern sophistication to our hotel. As part of our team, you’ll enjoy: • Competitive hourly wage plus tips, • Competitive benefits package, including medical benefits and 401(k) retirement savings options., • A dynamic work environment in a newly refreshed space, • Opportunities for career growth and development within StepStone Hospitality, Inc., • A chance to engage with guests from around the world in one of Atlanta's most sought-after locations, • Free Parking, • Free Breakfast, • Hotel DiscountsRequirements:, • Must have a comprehensive knowledge of hotel operations and guest services, • Strong communication and interpersonal skills, • Ability to handle difficult situations and maintain professionalism, • High school education preferred; relevant training and experience required, • Previous experience in a hotel environment preferred, • Knowledge of applicable Federal, state, and local health, safety, and legal regulations, • Ability to obtain required licenses and certificates, • Additional language ability preferred, • CPR and first aid training preferred EOE – All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job DescriptionDescription: Welcome to The Connally Downtown Atlanta At The Connally Downtown Atlanta, we pride ourselves on delivering exceptional service and Gracious Hospitality. Located in downtown Atlanta, our hotel offers a modern and welcoming environment for guests and team members alike. As part of our team, you will play a key role in creating memorable experiences for our guests while contributing to a culture of excellence and teamwork. Job Overview We are seeking a dedicated and friendly Front Desk Agent to join our hospitality team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills, attention to detail, and a passion for guest services in a hotel or resort setting. Responsibilities • Greet guests upon arrival with a warm and friendly demeanor, • Manage check-in and check-out processes efficiently., • Handle guest inquiries and provide information about hotel services and local attractions., • Maintain accurate records of guest reservations and billing information., • Operate phone systems to manage incoming calls and direct them appropriately., • Assist with special requests or accommodations to enhance the guest experience., • Collaborate with housekeeping and maintenance teams to ensure guest satisfaction., • Address any guest complaints or concerns promptly and professionally.Requirements:, • Previous experience in front desk operations or hospitality management is preferred., • Strong phone etiquette and communication skills are essential., • Familiarity with hotel management software is a plus., • Bilingual abilities are highly desirable to accommodate diverse guests., • Ability to work flexible hours, including weekends and holidays as needed., • Excellent organizational skills with attention to detail., • A passion for providing outstanding guest services in a resort or hotel environment Benefits: • 401(k), • Dental insurance, • Employee discount, • Flexible schedule, • Health insurance, • Paid time off, • Vision insurance StepStone Hospitality, Inc. is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Description POSITION SUMMARY The Front Desk Agent will provide fast and effective customer service at all times ensuring guests receive great service throughout their stay. Agents will check guests in and out while following all established procedures and policies. ESSENTIAL DUTIES AND RESPONSIBILITIES -THE ESSENTIAL FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING: • Act as the ambassador of the hotel. Provide information to guests on all aspects of the hotel, including the pool location, hours of F&B facility, laundry location, difference in room types and what those room types have to offer the guest., • Review arriving reservations for the day early in the shift, checking for special requests, VIP’s, etc., pre-assigning rooms as necessary. Pre-registers groups that have requested pre-registration., • Count cash drawer at beginning and end of each shift. Prepare shift deposit accurately, following standard procedures., • Maintain complete understanding of all aspects of the PMS cash register operation., • Compare housekeepers report with the folio log at the beginning of the PM Shift or when Housekeeping is finished for the day., • Enter all wakeup calls accurately. Record messages and receive mail for arriving and in-house guests., • Record future reservations for any guest by phone or in person, following all standard procedures., • Handle all complaints efficiently and courteously. Listens carefully to the guest’s problem. If possible, takes immediate personal responsibility to correct the problem. If not possible, notifies supervisor or the General Manager immediately., • Post phone charges promptly. Post any charges incurred by guests during shift using standard procedures., • File folios, Reg cards, and reservations cards as necessary. Complete shift checklist before end of shift., • Maintain fresh coffee in the lobby at all times., • Answer telephone efficiently and pleasantly within three rings and with correct phrasing. Determine nature of call and transfer to proper extension., • Maintain an awareness of and report any and all safety hazards or violations witnessed in the course of performing required duties., • Perform other duties as requested. MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES) • High school diploma preferred, • One year related customer service work experience., • Basic mathematical skills., • Computer skills., • Excellent interpersonal skills,, • Ability to speak, read, and write English., • Knowledge of workplace safety procedures. PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. While performing the duties of this position, the employee is regularly required to stand and walk the entire shift, talk and/or hear. The employee is regularly required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The noise level in the work environment is usually moderate. Employment is contingent upon successful completion of a background and drug test.

Job DescriptionDescription: As a Front Desk Agent at Hampton Inn & Suites - Atlanta Northlake, you’ll be the first friendly face our guests see. In this role, you’ll help create a welcoming experience by assisting guests with check-in/check-out, answering questions, managing reservations, and resolving concerns with professionalism and care. Why Join Us? • Healthcare Benefits, • Paid Time Off (PTO), • Holiday Pay, • Employee of the Month Bonus, • Sign-On Bonus, • On-Demand Pay Access (access to earned wages before payday), • Hotel Brand Employee Discounts Responsibilities • Welcome guests and assist with check-in and check-out, • Process payments and manage guest accounts, • Book, modify, and cancel reservations, • Answer guest questions and provide information about hotel amenities and local attractions, • Respond to guest requests and resolve issues in a timely, professional manner, • Maintain accurate guest records and reservation information, • Answer phones and respond to emails as needed, • Work closely with housekeeping and maintenance to ensure guest satisfaction, • Follow hotel safety, security, and privacy procedures Requirements: Qualifications • Must be 18 years of age or older, • Friendly and professional communication skills, • Strong customer service and problem-solving abilities, • Ability to multitask in a fast-paced environment, • Basic computer and phone skills, • Attention to detail and reliability, • Previous hotel or customer service experience is a plus, but not required Join our team and help create memorable guest experiences every day!

Job DescriptionFront Desk Agent As a Front Desk Agent, you will be the first point of contact for fans, providing warm, professional service throughout their stay. Your responsibilities include check-in/check-out, handling reservations, and addressing fans inquiries or concerns. Your friendly demeanor and attention to detail help create a welcoming and seamless fan experience. Key Responsibilities • You will be the friendly and attentive face of our hotel, ensuring fans receive a warm welcome and assistance throughout their stay., • Your daily tasks will include checking fans in and out, answering inquiries, and providing information about hotel services and local attractions., • You will report to the Front Office Manager or Front Office Supervisor., • A career as a front desk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations.Education & Experience Hotel experience is always a plus! Applicants should have: • A combination of education and experience.What You’ll Need to Succeed, • Eligible to work in the United States, • Ability to read, write, and communicate effectively in English, • Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations, • Availability to work a flexible schedule, including evenings, weekends, and holidays if needed, • A warm, professional demeanor that reflects HVMG’s Culture of Excellence Why Our Associates Love HVMG • Career growth opportunities across our nationwide portfolio, • Flexible scheduling, • Access up to 40% of your earned wages before payday with PayActive, • Paid Time Off (PTO) and Paid Holidays, • Full healthcare benefits: medical, dental, and vision, • 401(k) with guaranteed 4% match and no vesting period, • Exclusive hotel and food & beverage discountsAbout HVMG At REVERB by Hard Rock, music brings people together, REVERB gives them a place to stay Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

Job Description Quality Inn hotel looking for front office associates who are responsible for the guest registration process and communication of hotel services and promotions. This job requires ability to perform the following: • Frequently standing up behind the desk and front office areas., • Carrying or lifting items weighing up to 50 pounds., • Handling objects, products and computer equipment., • Use a keyboard to operate various property management and reservations systems, etc., • Required cleaning Front desk area Qualifications US work authorization (Required) High school or equivalent (Preferred) Customer service: 1 year (Preferred)

Job Description The Front Desk Agent is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest’s stay, which can include multitasking, and performing the following duties in a manner that reflects our hotel’s vision, mission, and core values. Compensation: $16 - $17 hourly Responsibilities: • Take reservations in person, via email, or over the phone, including group bookings., • Provide guests with information about hotel amenities, dining, and travel directions., • Operate hotel switchboard, take calls and provide information and transfer calls, • Greet guests and patrons to find out their room needs as well as the reason for their visit and manage the registration process, • Handle guest check-ins, check-outs, and payment processing with accuracy. Qualifications: • Experience in hospitality or customer service is preferred but not required., • Availability to work flexible schedules, including weekends and holidays., • Physical ability to stand, walk, and lift up to 25 pounds as needed., • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint., • Proven customer service experience with a strong guest-focused mentality, • OPERA EXPERIENCE PREFERRED About Company Our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes.

Job Description SONESTA SELECT ATLANTA CUMBERLAND GALLERIA BALLPARK 3000 CUMBERLAND BLVD SE ATLANTA, GA 30339 We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property’s vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience. Compensation: $15 hourly Responsibilities: • Coordinate with housekeeping and maintenance to address and resolve guest concerns promptly., • Manage guest check-ins and check-outs appropriately, • Answer queries regarding the hotel’s services, charges, dining facilities, sports facilities, and travel directions, • Take reservations over the telephone, through emails and in person, including groups, • Welcome guests warmly, determine their needs, and manage the registration process. Qualifications: • Availability to work flexible schedules, including weekends and holidays., • Strong customer service skills with a guest-focused approach., • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • Physical ability to stand, walk, and lift up to 25 pounds as needed., • Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint About Company Our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes.