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Job Description Assistant Retail Store Manager LOCATION: Broadway EMPLOYMENT STATUS: Full Time/Non-Exempt/Regular HOURLY WAGE $12.00 Goodwill Industries--Knoxville, Inc. is seeking full-time Assistant Retail Store Manager Ideal candidates will be energetic, flexible, have excellent customer service skills, reliable transportation and be able to pass a pre-employment drug screen. Summary: Responsible for assisting the Store Manager in the day-to-day operations of the retail facility. Supervises staff and community service workers, etc. in the absence of the Store Manager. Essential Duties and Responsibilities: • Support daily store operations and team leadership (6 months – 1 year experience), • Deliver outstanding customer service, • Help drive sales, merchandising, and donation processing, • Train, motivate, and inspire team members, • Maintain a clean, organized, and welcoming shopping environment, • Assist with achieving store goals and performance standards Competencies: To perform the job successfully, an individual should demonstrate the following competencies: • Retail leadership or supervisory experience preferred, • Strong communication and organizational skills, • Positive attitude with a passion for helping others, • Ability to thrive in a fast-paced environment Interpersonal Skills - Focuses on solving conflict, not blaming; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions. • Attendance/Punctuality - Is consistently punctual and at work on time., • Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethics; upholds organizational values., • Organizational Support - Follows policies and procedures; Supports the organization's goals and values., • Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Physical Demands: Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this Job, the employee is regularly required to stand and/or walk for long periods; use hands to handle; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds and/or up to 20 lbs. of force frequently, Benefits Medical, Dental, Vision, PTO, 403B and 20% discount at our stores. Goodwill Industries—Knoxville, Inc. is an equal opportunity employer of protected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin. This contractor and subcontractor shall abide by the requirements of 41 CFR 60-741.5(a). This regulation prohibits discrimination against qualified individuals on the basis of disability, and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities.

Job Description About This Role Board members serve as ambassadors, advisors, and fiduciaries for SHADES of Development, providing governance, strategic direction, financial oversight, fundraising support, and community engagement to help advance the organization's mission. What You'll Do • Regularly attend Board meetings, • Demonstrate support for SHADES of Development cause by promoting its good work, generating goodwill for the organization, encouraging support for its efforts, and keeping informed about its programs and activities, • Contribute knowledge and skills in at least one area essential to Board functioning: Finance, Programming, Volunteerism, Governance, Public Awareness and Advocacy, • Help promote SHADES of Development visibility and advocate for its programs, • Help develop SHADES of Development financial or other resources, • Participate in hiring the President and reviewing the President’s performance annually, • Participate in reviewing strategic plans and setting long-term priorities, • Participate in reviewing and approving an annual budget for the organization and reviewing its revenues and expenses on a quarterly basis, • Ensure that SHADES of Development's mission is being upheld and its finances managed in a sound and ethical manner, • Participate in SHADES of Development events, award ceremonies and fundraising meetings, • Help SHADES of Development understand and reach diverse communities and grow its service area, • Set procedures and policies to ensure that the corporation is organized and managed in an accountable, fair and systematic manner and in compliance with applicable law Requirements • Attend scheduled Board meetings each year, • Act on behalf of the corporation and its interests, putting aside personal concerns, affiliations or constituencies, • Serve on at least one Board committee, • Make an annual personal financial or in kind contribution to SHADES of Development, • Help staff to promote SHADES of Development good work and visibility, introducing the organization to new communities, corporate sponsors, foundations, media and helpful individuals and potential partners, • Contribute expertise in particular areas of nonprofit management, governance, finance, service, or other areas that advance SHADES of Development mission and strategy, • Make visits and/or volunteer at SHADES sites periodically Nice To Haves • Experience and education in a human resources, legal or accounting capacity is desired Benefits • Professional Development, • Flexible Schedule About Us We believe that children and families have the right to participate in after-school programs that support their beliefs, values, and goals. Our Mission Empowering happy kids with skills for life Our Beliefs SHADES of Development believes that children learn and grow with every interaction they encounter during their waking hours of the day. Afterschool time is a time to enhance learning, promote relationship building, and exercise conflict resolution techniques in a relaxed, nurturing and fun environment. The SHADES Afterschool program bridges the school day and home life. SHADES further believes that it is essential to create an environment of mutual respect where adults and children can share, laugh, and learn together by setting goals, communicating, developing trust and holding ourselves and each other accountable. Our Vision Our vision is to provide Safe, Healthy, Adventures that Develop Essential Skills for lifelong learning and success for all children in need of out-of-school time services. Our Constitution: I Refuse to Be Less Based on Integrity, Respect, Teamwork, Balance and Leadership Our first afterschool site was at Powell Elementary School established in 1995. Since then SHADES has grown to 14 afterschool locations.

Job Description Sales/Production Associate LOCATION: HALLS EMPLOYMENT STATUS: Full Time/Non-Exempt/Regular HOURLY WAGE $12.00 Goodwill Industries--Knoxville, Inc. is seeking full-time Sales/Production Associates for our retail store. Ideal candidates will be energetic, flexible, have excellent customer service skills, and be able to pass a pre-employment drug screen. Summary: Customer service, sales, cashiering, stocking, sorting, inventory management, sizing, color coordination, and cleaning activities in a retail store. Essential Duties and Responsibilities: • Receive donations: greet donors, accept and unload donated materials, and thank donors for their donated items., • Processing: sort, separate, and hang clothing and household items. Sort, test, clean, and mark small appliances, housewares, shoes, seasonal items, and other assorted merchandise., • Cashiering: Conduct sales transactions and maintain control of cash and credit card transactions by following proper procedures for voids, discounts, refunds, checks, and credit card payments., • Cleaning duties (including but not limited to) floors, shelves, windows, break room, store fixtures, fitting rooms, dock area, store exterior, and merchandise counters. Report issues that require maintenance repairs., • Customer service activities (including but not limited to) customer assistance, pricing merchandise, fitting room, offering recycling bags, explaining store operations, and other sales techniques that may enhance the store’s sales and community image., • Able to work a flexible schedule, including nights and weekends. Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Interpersonal Skills - Focuses on solving conflict, not blaming; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. • Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions., • Attendance/Punctuality - Is consistently punctual and at work on time., • Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethics; upholds organizational values., • Organizational Support - Follows policies and procedures; Supports the organization's goals and values., • Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Physical Demands: Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this Job, the employee is regularly required to stand and/or walk for long periods; use hands to handle; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds. Benefits Medical, Dental, Vision, PTO, 403B and 20% discount at our stores. Goodwill Industries—Knoxville, Inc. is an equal opportunity employer of protected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin. This contractor and subcontractor shall abide by the requirements of 41 CFR 60-741.5(a). This regulation prohibits discrimination against qualified individuals on the basis of disability, and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities.

Job Description Sales/Production Associate LOCATION: CLINTON HWY EMPLOYMENT STATUS: Full Time/Non-Exempt/Regular HOURLY WAGE $14.00 Goodwill Industries--Knoxville, Inc. is seeking full-time Sales/Production Associates for our retail store. Ideal candidates will be energetic, flexible, have excellent customer service skills, and be able to pass a pre-employment drug screen. Summary: Customer service, sales, cashiering, stocking, sorting, inventory management, sizing, color coordination, and cleaning activities in a retail store. Essential Duties and Responsibilities: • Receive donations: greet donors, accept and unload donated materials, and thank donors for their donated items., • Processing: sort, separate, and hang clothing and household items. Sort, test, clean, and mark small appliances, housewares, shoes, seasonal items, and other assorted merchandise., • Cashiering: Conduct sales transactions and maintain control of cash and credit card transactions by following proper procedures for voids, discounts, refunds, checks, and credit card payments., • Cleaning duties (including but not limited to) floors, shelves, windows, break room, store fixtures, fitting rooms, dock area, store exterior, and merchandise counters. Report issues that require maintenance repairs., • Customer service activities (including but not limited to) customer assistance, pricing merchandise, fitting room, offering recycling bags, explaining store operations, and other sales techniques that may enhance the store’s sales and community image., • Able to work a flexible schedule, including nights and weekends. Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Interpersonal Skills - Focuses on solving conflict, not blaming; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. • Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions., • Attendance/Punctuality - Is consistently punctual and at work on time., • Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethics; upholds organizational values., • Organizational Support - Follows policies and procedures; Supports the organization's goals and values., • Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Physical Demands: Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this Job, the employee is regularly required to stand and/or walk for long periods; use hands to handle; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds. Benefits Medical, Dental, Vision, PTO, 403B and 20% discount at our stores. Goodwill Industries—Knoxville, Inc. is an equal opportunity employer of protected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin. This contractor and subcontractor shall abide by the requirements of 41 CFR 60-741.5(a). This regulation prohibits discrimination against qualified individuals on the basis of disability, and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities.

Goodwill is seeking Store Clerks / Cashiers to assist with retail store operations, customer service, and processing sales transactions. Store Clerks are responsible for operating the cash register, handling cash and card payments, assisting customers with purchases, answering questions, stocking shelves, organizing merchandise, tagging and pricing donated items, and helping maintain a clean and organized store. Employees may also assist with accepting donations, sorting donated items, and preparing merchandise for the sales floor. This position typically pays $13 to $17 per hour, with opportunities for overtime pay, weekend shifts, holiday pay, and performance-based raises depending on location and experience. Store Clerks are responsible for greeting customers, processing transactions, bagging items, stocking shelves, organizing racks and displays, tagging merchandise, sorting donations, assisting customers with questions, and helping maintain store cleanliness and organization. Employees must follow store procedures for handling donations, pricing merchandise, and operating the register. Full-time employees may be eligible for benefits including health insurance, dental and vision coverage, paid time off, retirement savings plans, employee discounts, and opportunities for advancement into Shift Supervisor or Store Manager roles. Some locations may also offer attendance incentives or performance-based bonuses.

Job Description Lead Sales Associate LOCATION:Emory Square EMPLOYMENT STATUS: Full Time/Non-Exempt/Regular HOURLY WAGE $11 Goodwill Industries--Knoxville, Inc. is seeking full-time Lead Sales Associates for our retail store. Ideal candidates will be energetic, flexible, have excellent customer service skills, and be able to pass a pre-employment drug screen. Summary: Complete opening and closing duties of the store and to provide support for other team members in the absence of the Manager/Assistant Manager. Customer service, sales, cashiering, stocking, sorting, inventory management, sizing, color coordination, and cleaning activities in a retail store. Essential Duties and Responsibilities: • Ensure open and close store procedures are followed., • Support/direction of other team members in store task., • Responsible for store operation, in the absence of Manager/Asst Manager., • Receive donations: greet donors, accept and unload donated materials, and thank donors for their donated items., • Processing: sort, separate, and hang clothing and household items. Sort, test, clean, and mark small appliances, housewares, shoes, seasonal items, and other assorted merchandise., • Cashiering: Conduct sales transactions and maintain control of cash and credit card transactions by following proper procedures for voids, discounts, refunds, checks, and credit card payments., • Cleaning duties (including but not limited to) floors, shelves, windows, break room, store fixtures, fitting rooms, dock area, store exterior, and merchandise counters. Report issues that require maintenance repairs., • Customer service activities (including but not limited to) customer assistance, pricing merchandise, fitting room, offering recycling bags, explaining store operations, and other sales techniques that may enhance the store’s sales and community image., • Able to work a flexible schedule, including nights and weekends. Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Interpersonal Skills – Leadership skills, Follow procedures, Lead by example, Focuses on solving conflict, not blaming; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. • Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions., • Attendance/Punctuality - Is consistently punctual and at work on time., • Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethics; upholds organizational values., • Organizational Support - Follows policies and procedures; Supports the organization's goals and values., • Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Physical Demands: Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this Job, the employee is regularly required to stand and/or walk for long periods; use hands to handle; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds. Benefits Medical, Dental, Vision, PTO, 403B and 20% discount at our stores. Goodwill Industries—Knoxville, Inc. is an equal opportunity employer of protected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin. This contractor and subcontractor shall abide by the requirements of 41 CFR 60-741.5(a). This regulation prohibits discrimination against qualified individuals on the basis of disability, and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities.

Job Description Retail Donation Attendant LOCATION: CLINTON HWY EMPLOYMENT STATUS: Full Time/Non-Exempt/Regular HOURLY WAGE $14.00 Goodwill Industries--Knoxville, Inc. is seeking full-time Retail Donation Attendant. Ideal candidates will be energetic, flexible, have excellent customer service skills, and be able to pass a pre-employment drug screen. Summary: Responsible for receiving all donated items from customers donating at Goodwill Retail Sore. Responsible for sorting all donations into proper categories. Assist customers with donations. Essential Duties and Responsibilities: • Receive donations: greet donors, accept and unload donated materials, and thank donors for their donated items., • Ensure that all donated goods received, inspected, sorted and placed into holding bins., • Assist customers in the disposal of recycled materials., • Cleaning duties (including but not limited to) donation center inside and outside area are clean and safe., • Customer service activities (including but not limited to) greeting, assisting, and thanking donors in a positive/professional manner., • Able to work a flexible schedule, including nights and weekends. Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Interpersonal Skills - Focuses on solving conflict, not blaming; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. • Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions., • Attendance/Punctuality - Is consistently punctual and at work on time., • Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethics; upholds organizational values., • Organizational Support - Follows policies and procedures; Supports the organization's goals and values., • Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Physical Demands: Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this Job, the employee is regularly required to stand and/or walk for long periods; use hands to handle; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds and/or up to 20 lbs. of force frequently, Benefits Medical, Dental, Vision, PTO, 403B and 20% discount at our stores. Goodwill Industries—Knoxville, Inc. is an equal opportunity employer of protected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin. This contractor and subcontractor shall abide by the requirements of 41 CFR 60-741.5(a). This regulation prohibits discrimination against qualified individuals on the basis of disability, and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities.

Job Description Custodian / Grounds Maintenance Team Member Goodwill Corporate Office Knoxville Hourly $15.00/Full Time At Goodwill, our work goes beyond maintaining a building — we support a mission that empowers individuals, strengthens communities, and creates opportunities through the power of work. We are seeking a dependable and motivated Custodian / Grounds Maintenance Team Member to help keep our corporate office and surrounding property clean, safe, and welcoming for staff, visitors, donors, and community partners. Position Summary This position is responsible for maintaining the cleanliness and appearance of our facility and outdoor areas through custodial and light landscaping duties. The ideal candidate takes pride in their work, values teamwork, and enjoys contributing to a positive environment that reflects Goodwill’s mission and values. Responsibilities Facility Cleaning • Clean and maintain all hard surface floors, • Vacuum and mop floors as needed, • Empty trash receptacles and dispose of waste properly, • Clean windows, glass doors, and entryways, • Maintain restrooms, common areas, and offices in a clean and orderly condition Outdoor & Grounds Maintenance • Clean and maintain parking lot and walkways, • Perform light weed control and mulch application, • Use a blower to maintain sidewalks, entrances, and outdoor spaces, • Help ensure the property remains safe, neat, and welcoming Qualifications • Reliable, punctual, and self-motivated, • Ability to work independently and complete assigned tasks, • Able to perform physical duties including lifting, bending, walking, and standing, • Custodial or grounds maintenance experience preferred, but not required Our Core Values Integrity We do the right thing — always. Continuous Improvement We learn, grow, and get better every day. Accountability We take ownership of our work and our impact. Respect We value every customer, donor, and team member. Empowerment We encourage each other to succeed and thrive. Benefits Medical, Dental, Vision, PTO, 403B and 20% discount at our stores. If you are looking for meaningful work in a mission-driven organization where your efforts make a difference every day, we encourage you to apply. Must complete and pass a pre-employment drug screen. Goodwill Industries—Knoxville, Inc. is an equal opportunity employer of protected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin. This contractor and subcontractor shall abide by the requirements of 41 CFR 60-741.5(a). This regulation prohibits discrimination against qualified individuals on the basis of disability, and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities.

Job Description JSD SUPERVISOR – JOB # NJ950 WAGE: $18 DEPARTMENT: Janitorial Services Division (JSD) EMPLOYMENT STATUS: Full Time/Exempt/Professional REGULAR WORK SCHEDULE: Schedule will vary between contract hours of operation, May work any schedule or at any contract location, as needed. GENERAL OVERALL PURPOSE/OBJECTIVE OF POSITION: Responsible for managing and directing the day to day operations of janitorial contracts, including scheduling and supervision of the Skill Trainers, Floor Care Technician, Custodians, and Housekeepers, in the completion of their janitorial contract work. Also oversees the inventory control, orders supplies, conducts maintenance on equipment, and ensures specific contract requirements are completed. Contacts On-Call personnel or works scheduled shifts to fill-in for employees during scheduled/unscheduled absences. SUPERVISION RECEIVED: Minimal: Supervised by JSD Coordinator on day-to-day activities. SUPERVISION EXERCISED: Serves as supervisor for all Skill Trainers and associated Participant/staff members. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Responsible for overseeing the functions of local contracts/programs under their responsibility., • Ensuring the staff at each contract site are complying with all contract specifications, including attending on time as scheduled, signing the sign-in sheets, reporting problems/concerns in a timely fashion, an completing all tasks as outlined in the contract., • Ensuring that the contract-site representatives are pleased with the work being performed and that any special work requests are met with their approval., • Scheduling all special projects for the Floor Care Technician and ensuring quality/timeliness is achieved on all projects. 1. Responsible for working as a member of the team in the JSD department at the assigned location. • Attending JSD staff meetings to review program operations, new policies, procedures and paperwork, Participant issues, facility issues, store issues, and other location/program concerns., • Working with the Commercial Services Coordinator and/or JSD Coordinator to create solutions for identified problems and to implement solutions within the facility and on contract sites. 1. Providing a good role model by following organizational policies and procedures. • Responsible for attending all required In-Service meetings and Community involvement activities as requested., • Responsible for working to achieve goals and objectives in accordance with contract requirements., • Working with local and state contractors to instill confidence and assurance in using GWIK as an employment service., • Responsible for completing all reports and other requested information in a timely manner as required by GWIK policy. This information includes, but is not limited to; incident reports, accident reports, Quality Control forms, performance evaluations, and employee timecards. Responsible for verifying & submitting timecards to finace., • Responsible for filing state and Goodwill inspection forms within 10 days of receipt., • May utilize a GWIK provided vehicle for business use., • Maintaining the Vehicle Maintenance Book that indicates mileage, maintenance, insurance information, and Transportation Manual., • Operating vehicle in a safe manner in accordance with all GWIK policies and procedures outlined in the Transportation Manual and presented in the GWIK Vehicle Driving Training., • Responsible for the health and safety of JSD staff and Participants assigned to the contract sites., • Reporting immediately any accidents or Worker’s Compensation injuries to Commercial Services Coordinator, VP of Commercial Services and/or Director of Safety and completing the proper paperwork., • Conducting Safety Inspections and ensuring compliance with CARF, DOL, OSHA and TOSHA guidelines with recommendations from outside sources such as the local Fire Marshall., • Responsible for training/supervising Participants assigned at the contract sites., • Ensuring that Participants are working on assigned programs and goals., • Maintaining a safe and healthy work environment for all the Participants., • Following up with Participant’s absences to verify reasons and to lessen prolonged absences or lack of contact with the Participants., • Maintaining confidentiality of Participant’s case file information and their participation in all GWIK programs., • Addressing Participant concerns or issues in a timely and productive manner., • Responsible for reporting any success or problems that Participants are having in their training to the appropriate Workforce Development Specialist., • Responsible for making recommendations to the appropriate Workforce Development Specialist regarding the completion of a Participant’s training program and make recommendations regarding their competitive placement in the janitorial field. j. Providing redirection to Participants, as needed, to ensure progress is made on their goals and objectives. • Responsible for working cooperatively with all other GWIK staff to ensure the success of all GWIK functions and operations. • Responsible for reviewing and learning the policies and procedures contained within the Personnel and Emergency Procedures/JSD Manuals and the Participant Handbook., • Responsible for maintaining satisfactory attendance and punctuality for themselves and their staff based on GWIK policies and procedures., • Responsible for participating in at least two (2) GWIK Community events each year and providing additional support to the Marketing staff/department, as needed, to promote GWIK and Participant success., • Responsible for working under the direct supervision of the JSD Coordinator & Commercial Services Coordinator to accomplish all the department’s essential duties and responsibilities, including all other duties as assigned by the VP of Commercial Services., • Responsible for ensuring that departmental record keeping is in compliance with GWIK and CARF policies and procedures. ANNUAL PERFORMANCE STANDARDS: POINTS RANGE STANDARD 0-35 Contract Customer Service--Ensure that work is completed as per specifications; Accomplishment of contract obligations. Providing excellent customer service to all customers creating a positive image for the JSD Department and GWIK. Good listening skills and remains calm when confronted with problems. 0-30 Supervision of Staff/Clients--Effectively managing and training staff and holding each accountable for their assigned job duties. Willingness to make decisions and to take responsibility. Always taking steps to improve the Organization’s reputation. Willingness to work whenever needed. Willingness to participate at GWIK Special Events. Fostering teamwork on the job. Quality and degree of success of the training program offered to Participants assigned to the JSD Training program. 0-15 Promoting Teamwork/Leadership--Supports the Commercial Services Coordinator and Goodwill policies with all staff. Provides leadership throughout the entire organization. Fosters teamwork, goodwill and motivation with all staff, extended employees and Participants. Maintains a positive demeanor at all times. Open to new ideas or changes. 0-10 Inventory and care of Contract/GWIK Equipment/Vehicles /Miscellaneous Reports--Ensuring all equipment is maintained in working order and that cleanliness standards are adhered to. Ensuring all malfunctions or defects are reported immediately. Completes all paperwork and other assignments as required by this job description and the Commercial Services Coordinator in a timely manner and without errors as per GWIK and CARF requirements. 0-10 Communication--Maintains communication with the customer to ensure satisfaction with the work, with the Workforce Development Staff if there is a problem or concern with a Participant, and with the Coordinator of Commercial Services to report status of work, problems, or other required information. REQUIRED TECHNICAL SKILLS/ABILITIES: Must have prior experience in a janitorial work setting using applicable equipment, and experience driving commercial vehicles and forklifts. Prior experience working with people with disabilities and/or other disadvantages is preferred. REQUIRED LICENSES, CERTIFICATES, REGISTRATIONS: Must have a valid driver’s license and be insurable under the Goodwill Liability Insurance plan. May be certified to operate a forklift or ability to pass the certification program. MINIMUM EXPERIENCE REQUIREMENT: None MINIMUM EDUCATION REQUIREMENTS: None ACCESS TO CONFIDENTIAL INFORMATION: Case files of Participants assigned to JSD. High access to confidential information. HANDLE ORGANIZATIONAL FUNDS: Access to company gasoline charge card and minimal cash/charge purchases. LANGUAGE SKILLS REQUIRED: Level 3 Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or staff members. MATHEMATICAL SKILLS REQUIRED: Level 3 Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area circumference, and volume. Ability to apply concepts of basic algebra and geometry. REASONING ABILITY REQUIRED: Level 3 Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS: This is a MEDIUM job (exert up to 50 lbs. of force occasionally, and/or up to 20 lbs of force frequently, and/or up to 10 lbs. of force constantly to move objects.) AMOUNT OF TIME IN JOB None Occasionally Frequently Constantly Standing X_ Walking X_ Sitting X Using hands to feel or handle X_ Reaching with hands and arms X Climbing or balancing X _ Stooping, kneeling, crouching, or crawling X_ Twisting, bending, and turning X_ VISUAL REQUIREMENTS: Must have good close vision, have good peripheral vision, and no depth perception problems. ENVIRONMENTAL CONDITIONS: Work around moving mechanical parts, traffic conditions, hot and humid conditions, fumes/airborne particles, toxic/caustic chemicals, outdoor weather conditions, extreme hot/cold, risk of electrical shock, vibration. NOISE LEVEL IN WORK ENVIRONMENT: Moderate OTHER SPECIAL REQUIREMENTS: Must have reliable transportation Goodwill Industries—Knoxville, Inc. is an equal opportunity employer of protected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin. This contractor and subcontractor shall abide by the requirements of 41 CFR 60-741.5(a). This regulation prohibits discrimination against qualified individuals on the basis of disability, and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities.

Job DescriptionDescription: Summary/Objective The field service technician is responsible for troubleshooting electro-mechanical problems, completing installations, and performing unscheduled repairs and scheduled maintenance on equipment, based upon customer demand and need; and to provide complete customer satisfaction in a polite and professional manner. Essential Job Functions: • Effectively analyzes problem situations pertaining to breakdowns of customer equipment and recommends to customer actions necessary to correct situation., • Exhibits a professional demeanor and promotes goodwill between the company and customers by providing a superior level of customer service., • Observes, analyzes, and determines corrective course of action for service and repair of customer equipment., • Performs necessary repairs to correct analyzed situations in a professional and productive manner., • Performs scheduled maintenance on equipment for contracted customers according to Company policies and procedures., • Follows safety rules and ensures that hazardous waste is disposed of properly., • Opens and closes work orders with Dispatch, provides service repair narratives (written and verbal) for customer, and submits paperwork for time worked and repairs completed in a neat, accurate and timely manner., • Accounts for 100% of paid time., • Maintains part inventory and supplies in van., • Maintains service van to ensure that it is clean, organized and hazard free inside and out, • Ensures that regular maintenance is performed on service van (i.e. oil changes, tire rotations, etc.) and that required repairs are performed., • Performs factory authorized modifications per specifications., • Responsible for maintaining personal tools required for performing the job effectively and safely., • Responsible for following customer’s safety and housekeeping guidelines when performing repairs at customer site., • Performs related duties as assigned or as the situation dictates. Competencies: • Thoroughness., • Technical Capacity., • Financial Management., • Personal Effectiveness/Credibility. Supervisory Responsibility: This position has no direct supervisory responsibilities. Training Requirements: • General Safety., • Lock-out Tag-out., • HAZMAT., • Electrostatic Discharge Awareness., • Foreign Object Damage Awareness., • Quality System Awareness. Requirements: Required Education and Experience: • A minimum of a high school diploma/GED and/or one to three years mechanical and electrical, experience in a similar environment or equivalent in college or vocational education., • Excellent people skills and verbal communication required., • Knowledge of reading schematics and manuals., • Knowledge of mechanical and electrical equipment., • Skilled in providing excellent customer relations by exchanging information with courtesy and consideration., • Ability to exhibit a professional demeanor, and develop customer relations and superior service., • Ability to effectively communicate (written and verbal) with all levels of an organization internally and externally., • Ability to read and interpret schematics and understand necessary service and training manuals., • Ability to perform arithmetic calculations involving fractions, decimals, and percentages., • Ability to understand and follow verbal and/or demonstrated instructions., • Ability to maintain a good understanding of industry innovations and product availability in order to make recommendations based on customer needs., • Ability to safely operate personal hand tools., • Ability to draw upon available support resources from within the company and recognize when it is appropriate to do such., • Such other knowledge, skills, and abilities as are necessary in connection with additionally assigned duties. Additional Eligibility Qualifications: Experience or Certification(s) in one or more of the following: • Gilbarco Dispenser, • Gasboy Fleet, • Passport, • Veeder Root, • Verifone, • Fuel Master Insurability requirement: Must possess a valid driver’s license and maintain a good driving record. Work Authorization/Security Clearance: Security clearance may be required for this position. Work Environment: While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration. The employee is occasionally exposed to a variety of extreme conditions at construction job sites. The noise level in the work environment and job sites can be loud. The position regularly works near moving mechanical parts and in outside conditions that include inclement weather, heat and humidity, and exposure to dust and asphalt. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling and climbing all day. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Personal Protective Equipment: Safety Glasses and hard hats required while performing certain tasks. Position Type/Expected Hours of Work: This is a full-time position, and hours of work and days are Monday through Friday, 8:00 a.m. to 5 p.m. Evening and weekend work may be required as job duties demand. Travel: Local travel is expected for this position. GFT is a Drug-Free Workplace, and we proudly encourage military and veteran candidates to apply. We offer fantastic benefits that include comprehensive coverage, 401K Match, Paid holidays and Paid vacation. To ensure every application receives equal attention, all recruiting is managed by our corporate team. Local branches are unable to provide initial application status updates. If your qualifications match our needs, our recruiting team will be happy to reach out to you directly.

Job Description Facilities Maintenance Tech II LOCATION: Kingston Pike EMPLOYMENT STATUS: Full Time/Exempt/Regular HOURLY $18.00- $21.00 Goodwill Industries--Knoxville, Inc. is seeking full-time Facilities Maintenance Tech II for our corporate office. Ideal candidates will be energetic, confident, have excellent maintenance skills, understand how to perform maintenance functions, preventive maintenance and mechanically minded. Clean driving record and be able to pass a pre-employment drug screen. Summary: Responsible for all routine preventive maintenance, facility inspections, repairs, maintain facility safety, cleanliness and functionality. Performs maintenance duties as assigned. Essential Duties and Responsibilities: • Perform advanced maintenance tasks including troubleshooting electrical, plumbing and HVAC., • Diagnoses problems and determines appropriate corrective action., • Complete assigned work orders., • Proficient at using hand tools and electrical tools for maintenance work., • Maintains facility safety. Competencies: To perform the job successfully, an individual should demonstrate the following competencies: • Active Listening: Going beyond just hearing to truly understanding., • Adaptability: Adjusting your communication style and approach when dealing with different personality types., • Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethics; upholds organizational values. Physical Demands: Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this Job, the employee is regularly required to stand and/or walk for long periods. Benefits Medical, Dental, Vision, PTO, 403B and 20% discount at our stores. Requirements: 3-5 years in general maintenance. Goodwill Industries—Knoxville, Inc. is an equal opportunity employer of protected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin. This contractor and subcontractor shall abide by the requirements of 41 CFR 60-741.5(a). This regulation prohibits discrimination against qualified individuals on the basis of disability, and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities.

D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high-quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at www.drhorton.com for more information. D.R. Horton, Inc. is currently looking for a Sales Representative. The right candidate's primary responsibility is to manage the sales process while providing excellent customer service. The Sales Representative continuously sources new customers, helps customers find and design their dream home, and ensures a smooth sales process. Essential duties and responsibilities include the following. Other duties may be assigned. Effectively communicate DR Horton's value proposition, product vision and capabilities to potential customers Uncover and understand customer goals and challenges then establishes DR Horton as the best solution available Overcome objections and closes for the sale Maintains accurate documentation of transaction from sale through loan, options, and construction Continually source new sales opportunities Creates and provides to management a marketing plan for establishing new customer relationships Networks and performs outreach to realtors Manages time efficiently, meet sales goals and works effectively with other members of the team Maintains and expands database of prospects Attend sales meetings Develops and maintains good rapport with prospective customers, realtors, and team members Execute policies to ensure compliance with quality standards Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company Qualifications Education and/or Experience Associate's Degree or 2 years related experience Must have a vehicle, valid driver's license, and be able to drive in daytime or nighttime Ability to utilize DRH Sales applications on a smart phone, tablet, or laptop Ability to apply common sense understanding to carry out instructions furnished in written, oral form or via DRH Sales applications Proficiency with MS Office and email Ability to stand and walk for 4 hours straight or up to a full 8-hour day; sit for extended periods; kneel and bend at the waist; walk up and down stairs; walk on unlevel terrain; use hands to finger, handle or feel; reach with hands and arms; talk and hear. Ability to lift and/or move up to 25 pounds. Specific vision ability required by this job include close vision, distance vision, color vision and peripheral vision Regular exposure to outside weather conditions The noise level is generally moderate Preferred Qualifications Licensing requirements vary by state Prior CRM software experience Previous sales experience, knowledge of industry preferred Excel in intercommunications and interactions Strongly motivated Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including: Medical, Dental and Vision 401(K) Employee Stock Purchase Plan Flex Spending Accounts Life & Disability Insurance Vacation, Sick, Personal Time and Company Holidays Multiple Voluntary and Company provided Benefits Build YOUR future with D.R. Horton, America's Builder. #WeBuildPeopleToo

Job DescriptionDescription: Why We Are Successful: We value people and relationships. Denark has been a successful Construction Manager & General Contractor for nearly 40 years. We specialize in various high-profile, complicated, and rewarding commercial construction projects. We enjoy the trust and confidence of many repeat clients and an excellent reputation in the industry and community, which undoubtedly starts with our team. Your Potential Role: Denark has an opening for an experienced Project Manager, who will assist in the overall administration and technical direction for project assignments. · Plans, organizes, and staffs key field positions for projects where responsibility is held in conjunction with the Chief Operating Officer. · Plans, organizes, and staffs the pre-construction services for the project. Preconstruction services include attending meetings with the architect and client. · Implements project objectives, policies, procedures, schedules, and performance standards for particular projects in conjunction with the Chief Operating Officer. · Represents the company in project meetings. · Monitors and controls construction effort through administrative direction of on-site job superintendents to ensure projects are constructed in accordance with design, budget, and schedule. · Manages financial aspects of client contracts, in accordance with company accounting procedures, in order to obtain project profit goals, to protect the company’s overall interest, and to maintain the client’s goodwill. · Assists in training Project Engineers. · Represents the company at industry meetings, as assigned by supervisor. · Other duties as assigned by supervisor. Requirements: Your Education, Credentials & Skill Set: · B.S. in engineering, or related construction discipline, or the equivalent in management of construction, design or finance. · If degreed, six years’ experience, nine years if not degreed. · Must have proven management insight to maximize employee productivity and performance. · Has complete understanding of industry practices, processes, and standards. · Must possess excellent communication and interpersonal skills. To learn more about who we are and to apply, please visit www.denark.com/careers. EOE and Drug-Free Workplace

Goodwill is seeking Store Clerks / Cashiers to assist with retail store operations, customer service, and processing sales transactions.

A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change.Our purpose is to nourish people and the planet.That means improving how people eat, funding grants for school gardens, providing access to fresh and healthy food to peopl

Goodwill is seeking Store Clerks / Cashiers to assist with retail store operations, customer service, and processing sales transactions.

A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change.Our purpose is to nourish people and the planet.That means improving how people eat, funding grants for school gardens, providing access to fresh and healthy food to peopl

Taco Bell-Lovell Rd is currently hiring a full time or part time Restaurant Supervisor for our Knoxville, TN location.A Restaurant Supervisor should not only supervise their team but lead it to acheive their goals.A Restaurant Supervisor will assist in the planning and management at Taco Bell-Lovell

Taco Bell-Lovell Rd is currently hiring a full time or part time Restaurant Supervisor for our Knoxville, TN location.A Restaurant Supervisor should not only supervise their team but lead it to acheive their goals.A Restaurant Supervisor will assist in the planning and management at Taco Bell-Lovell

America's Thrift Store - 9123 Executive Park Drive - Responsibilities: Interact with donors to accept and process donations at trailer sites in an outdoor setting; Receive newly donated items from our Donations team; Sort and ship recyclable items; Unload trailers in a safe and efficient manner; Mai

Taco Bell-Chapman Hwy is looking for a full time or part time crew member to join our team in Knoxville, TN.As a Taco Bell-Chapman Hwy crew member, you can be the smiling face that greets and serves our guests or a cook who makes things happen in the kitchen.Working with us will give you the flexibi

We're building a world of health around every individual shaping a more connected, convenient and compassionate health experience.At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in ever

Taco Bell-Chapman Hwy is looking for a full time or part time crew member to join our team in Knoxville, TN.As a Taco Bell-Chapman Hwy crew member, you can be the smiling face that greets and serves our guests or a cook who makes things happen in the kitchen.Working with us will give you the flexibi

Stock all merchandise in its proper location according to shelf allocation established by management.Provide efficient and courteous service to customers at all times.Replace misplaced items to the proper location.Sweep and mop all areas of store.Check the shelf label of each item to ensure pricing

Taco Bell-Chapman Hwy is looking for a full time or part time crew member to join our team in Knoxville, TN.As a Taco Bell-Chapman Hwy crew member, you can be the smiling face that greets and serves our guests or a cook who makes things happen in the kitchen.Working with us will give you the flexibi

O'Reilly Automotive - - Responsibilities: Greet customers on the sales floor and assist them in locating merchandise; Stock merchandise according to planograms; Keep front floor stocked, fronted, and clean on a daily basis; Assist with stock adjustments, cycle counts, and overstock returns; Act as

Taco Bell-Chapman Hwy is looking for a full time or part time crew member to join our team in Knoxville, TN.As a Taco Bell-Chapman Hwy crew member, you can be the smiling face that greets and serves our guests or a cook who makes things happen in the kitchen.Working with us will give you the flexibi

Woodgrain - - Responsibilities: Learn and perform in-store service, managing inventory replenishment (ordering and stocking); Cover service calls when regular service representatives are away or on vacation; Full service 2-3 stores per day including cleaning aisles and restoring display condition;

Taco Bell-Chapman Hwy is looking for a full time or part time crew member to join our team in Knoxville, TN.As a Taco Bell-Chapman Hwy crew member, you can be the smiling face that greets and serves our guests or a cook who makes things happen in the kitchen.Working with us will give you the flexibi

Stock all merchandise in its proper location according to shelf allocation established by management.Provide efficient and courteous service to customers at all times.Replace misplaced items to the proper location.Sweep and mop all areas of store.Check the shelf label of each item to ensure pricing

Taco Bell-Chapman Hwy is looking for a full time or part time crew member to join our team in Knoxville, TN.As a Taco Bell-Chapman Hwy crew member, you can be the smiling face that greets and serves our guests or a cook who makes things happen in the kitchen.Working with us will give you the flexibi

Stock all merchandise in its proper location according to shelf allocation established by management.Provide efficient and courteous service to customers at all times.Replace misplaced items to the proper location.Sweep and mop all areas of store.Check the shelf label of each item to ensure pricing

Taco Bell-Chapman Hwy is looking for a full time or part time crew member to join our team in Knoxville, TN.As a Taco Bell-Chapman Hwy crew member, you can be the smiling face that greets and serves our guests or a cook who makes things happen in the kitchen.Working with us will give you the flexibi

Stock all merchandise in its proper location according to shelf allocation established by management.Provide efficient and courteous service to customers at all times.Replace misplaced items to the proper location.Sweep and mop all areas of store.Check the shelf label of each item to ensure pricing

Taco Bell-Chapman Hwy is looking for a full time or part time crew member to join our team in Knoxville, TN.As a Taco Bell-Chapman Hwy crew member, you can be the smiling face that greets and serves our guests or a cook who makes things happen in the kitchen.Working with us will give you the flexibi

Taco Bell-Chapman Hwy is looking for a full time or part time crew member to join our team in Knoxville, TN.As a Taco Bell-Chapman Hwy crew member, you can be the smiling face that greets and serves our guests or a cook who makes things happen in the kitchen.Working with us will give you the flexibi

Create an outstanding customer experience through exceptional service.Establish and maintain a safe and clean environment that encourages our customers to return.Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assur

Stock all merchandise in its proper location according to shelf allocation established by management.Provide efficient and courteous service to customers at all times.Replace misplaced items to the proper location.Sweep and mop all areas of store.Check the shelf label of each item to ensure pricing

Stock all merchandise in its proper location according to shelf allocation established by management.Provide efficient and courteous service to customers at all times.Replace misplaced items to the proper location.Sweep and mop all areas of store.Check the shelf label of each item to ensure pricing

Stock all merchandise in its proper location according to shelf allocation established by management.Provide efficient and courteous service to customers at all times.Replace misplaced items to the proper location.Sweep and mop all areas of store.Check the shelf label of each item to ensure pricing

Employment Opportunities With College Hunks.With 90 franchise locations across the U.College Hunks Hauling Junk and Moving is the largest and fastest growing junk removal and moving franchise opportunity.In 2015 CHHJM was named one of the fastest growing companies College Hunks World Headquarters is

Receptionist Opportunity at Kris Ammons State Farm Agency.Kris Ammons State Farm Agency is a leading insurance agency dedicated to providing exceptional service to our clients.We are currently seeking a dynamic individual to join our team as a receptionist.Our ideal candidate is highly organized, de

NOW OFFERING SAME DAY PAY! Work today get paid today.BONUS We are a fun, exciting family business dedicated to the local communities we serve.Come be a part of our growing family.For over 90 years Weigel's has operated friendly, clean, trusted, family-owned, local convenience stores in East Tennesse

Yard/Warehouse Team Member - Halls.Tindell's is an industry-leading manufacturer of building products and innovative solutions.For more than 125 years, Tindell's has developed products and services that enable customers to build the outstanding spaces where people live, work and play.With over 200 T