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Job Description North Oaks Communities LLC is seeking a full-time Staffing Coordinator who wants to make a difference in the lives of seniors every day. At our premier 5-star retirement community, we offer a home-like environment where we treat everyone with respect and dignity. Hospitality is at the heart of what we do. The Staffing Coordinator performs staffing of all facility units for the nursing department, ensures that units are fully staffed per regulation, ensures supplies are ordered and stocked timely, and performs daily maintenance of active and discharged charts and other medical records functions. Compensation: $24.50 per hour. Shift and Schedule: Full time Monday through Friday 8:30am-5:00pm. Essential Duties: 1. Assures adequate daily staffing, coordinates PRN staffing as needed to maintain adequate daily staffing and assists management with staff scheduling as needed. Works with Director of Nursing to fill open positions., 2. Attend and be prepared in advance for daily labor management meetings., 3. Communicate scheduling updates from Administration in regard to changes to the schedules., 4. Work collaboratively with the accounting department to ensure accuracy of timecards for PBJ., 5. Timecard reconciliation for Nursing Staff., 6. Oversees monthly/daily unit work schedules by preparing a master scheduling and reviews with Director of Nursing prior to posting., 7. Ensures adequate staffing prior to leaving facility daily by communicating with Director of Nursing regarding scheduling needs. Notifies Director of Nursing/Administrator of any absentee/tardiness concerns., 8. Maintain daily staffing worksheets. All staffing needs and/or changes (call outs, late calls, short notice coverage and doubles) are to be completed daily and updated on the staffing sheets daily., 9. Ensure that new hire skills checklist (RN/LPN, CNA-1) is distributed to trainers, collected, discussed with DON and given to HR prior to final day of floor orientation. Meets with new employees to assign orientation scheduled., 10. Monitors absences, tardiness, early quit, etc. of staff. Accurately record attendance for nursing department (late calls, absences, sick time, vacation time, no call/no show, cancellations, etc.) Maintains call out book and delivers original call out messages to Director of Nursing. Coordinates weekly reconciliation of punch detail report., 11. Maintain accurate documentation of employees that accepted overtime and/or changed shifts. Receives prior approval for completed request slips from the Director of Nursing., 12. Coordinate with Transportation Coordinator and schedule resident escorts for appointments., 13. During inclement weather situations, assists with the scheduling and coordination of staff to ensure facility staffing coverage., 14. Coordinates staffing of agency and ensures required documents and screening is obtained prior to agency starting., 15. Ensures receipt of personal service provider documents prior to starting., 16. Coordinates floor orientation for North Oaks health center employees and agency staff and ensures orientation checklists are completed., 17. Welcomes visitors by greeting them, in person or on the telephone, answering or referring inquiries., 18. Assist the front desk receptionist with answering and transferring incoming calls in a courteous and professional manner., 19. Maintaining resident, employee and department telephone and photo directories., 20. Assist with obtaining transportation for employee requests using company approved program., 21. Updating census, daily staffing report, master schedule, and other reports and spreadsheets as required., 22. Order, stock, and maintain levels of supplies and keep supply rooms organized and tidy., 23. Distribute supplies as required., 24. Maintain active and discharged charts per state regulatory guidelines; thin charts according to standards and practices; and present admission charts., 25. Maintain Medical Records and routinely inspect for accuracy, timeliness, and completeness., 26. Assist residents as needed with answering phone or checking on residents., 27. Maintain resident, employee and department telephone and photo directories., 28. Assist the Director of Nursing, Health Services Administrator, and others with clerical functions., 29. Maintain safe and clean reception and work areas by complying with procedures, rules, and regulations., 30. Assist with maintaining continuity amongst receptionist staff and other involved parties by documenting and communicating actions., 31. Other responsibilities in various departments as assigned., 32. Completes projects as assigned., 33. Update reports and spreadsheets as required., 34. Generate reports timely and accurately., 35. Assist with other health center duties as assigned., 36. Assists in maintaining a high level of customer service for residents and their guests. Other Duties: 1. Attends in-service training and education sessions as assigned., 2. Performs specific work duties and responsibilities as assigned by supervisor., 3. HIPAA Compliance – follows written policies and procedures to ensure confidentiality of protected health information., 4. Observes all safety rules and regulations., 5. OIG Compliance – follows written policies and procedures to comply with the federal and state laws and regulations., 6. Interacts verbally and in writing with residents, coworkers, and everyone in a friendly and respectful manner. Qualifications: High school diploma or its equivalent At least 1 year experience in staffing in a LTC setting preferred. Current Maryland CNA-1 in good standing preferred. Ability to multi-task and prioritize Ability to work under pressure and make independent logical decisions Excellent communication and organizational skills Ability to work as a team player Microsoft Office and Excel experience preferred. Compliance with North Oaks Vaccination requirements. Physical Requirements/Working Conditions: Seventy-five percent of the workday is spent sitting, standing intermittently, and bending. Must be able to lift and carry up to 30 lbs. Requires manual coordination to operate phones, computers, and other business equipment. Requires continuous mental and visual attention to diversified operations. Must be able to function efficiently despite distractions and interruptions. Communicates orally and/or in writing with residents, co-workers, families, and the public. Works in a well-lit, heavily trafficked area. Must be able to handle a multiplicity of routine tasks, following specific instructions carefully and general instructions completely. Benefits: · Health, Dental, and Vision Insurance (single and family) · Paid Vacation, Holiday and Sick Leave · 401K for employees 18 years of age or older · Meal Subsidy · Lyft/transportation service from public transport · Employee Assistance Plan · Free Parking · Onsite café · Employee referral bonus · Company discount program · Paid Orientation · Voluntary insurances such as Short-Term Disability, Life insurance, Accident, Hospital, and Critical Illness E-Verify Participant/EOE

Job Description Overview At FutureCare our Guest Services Associates play a key role in representing the organization with a high level of professionalism and care. As the First Impression of FutureCare, our Front Desk Receptionist are knowledgeable, helpful, and personable with a keen awareness of the day-day facility operations. Proud to be the only healthcare company in Baltimore to be named a “Top Workplace” for 14 years in a row and recognized in US Newsweek as “Best Nursing Homes”, FutureCare stands out as a leader in managing health care across a continuum of care. We are known for recognizing hard work and dedication and reward our team members for their compassion and care. We also offer a Competitive Salary, Excellent Benefits Package, Flex/Advance Pay, Paid Time Off, Tuition Reimbursement, Career Growth Ladder, Employee Referral Bonus Program, Employee Assistance, and matching 401K Plan. *Competitive Pay $15.00 - 20.14/hr!* Salary Disclosure Statement The salary mentioned above reflects the potential base pay range for this role. Bonuses or other incentives (if applicable) are offered separately and paid pursuant to the relevant program schedule. All employment offers will consider such factors as overall experience, job-related qualifications, location, certifications/training, etc. Responsibilities • Greet all visitors, vendors, and other staff members to the facility, • Guide or direct all visitors to their proper location, • Explain all Covid guidelines and procedures for entering the facility, • Answers incoming phone calls. Take messages or forward calls to voice mail system, • Sort, organize and forward all mail to appropriate staff and residents, • Maintain visitor sign-in sheets on a daily basis, • Works closely with the Dietary department to assist with meal notices team member lunch payments, • Abide by the standards identified in FutureCare’s Statement of Corporate Ethics and the Corporate Compliance Plan., • Perform additional clerical duties such as typing tasks as identified including letters, reports, forms, and other correspondences as assigned Qualifications • High school diploma or equivalent required, • A minimum of at least 1 year of clerical or medical office experience required, • Previous experience working in a skilled nursing facility or a medical facility a plus, • Must have a welcoming personality and a professional demeanor, • Exceptional customer service skills, • Proven experience operating a multi-line phone system, • Must be able to work independently or as part of a team, • Ability to maintain professional working relationships, • Highly detailed and organized with the ability to multitask Equal Opportunity Employer FutureCare has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, pregnancy, age, religion, national origin, citizenship, marital status, sexual orientation, gender identity, gender expression, physical or mental disability, military or veteran status, or any other characteristic protected by law. We actively promote equality of opportunity for all and welcome all applications.

Job Description DARCARS of Baltimore is now hiring for a Automotive Front Desk Receptionist As the Automotive Front Desk Receptionist you are the front-line representative for the dealership and must represent the dealership in a professional, friendly manner at all times. She/he greets customers as they enter the showroom and directs them to the appropriate party in accordance with dealership policies and answers basic inquiries. The receptionist intercepts, screens, and routes incoming calls and takes thorough messages and provides basic information to callers. The receptionist also assists in salesperson day to day activities such as administering dealer tags and gas tickets. Qualifications: • Must be able to speak clearly and pleasantly on the telephone and convey the image of professionalism and competence to callers and in-person customers, • Strong communication skills with both customers and DARCARS employees, • Demonstrated commitment to customer service, • Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers, • Previous customer service experience preferred but not required, • Requires the ability to sit for long periods of time, • Be able to work in a fast-paced environment, • Be a team player, • Must be able to work a flexible schedule, evenings and weekends, • Must be able to pass pre-employment screen (background) Benefits: • Comprehensive Benefits Plan including 401k, • Employee discounts on vehicle purchases, parts and service repairs, • Opportunities to join our community service initiatives, • Internal career advancement opportunities In this role, you'll: • Greet showroom customers and determine the nature of their visit., • Direct customers to the correct department, notify the appropriate salesperson that a customer is waiting, or introduce the customer to a salesperson., • Answer basic customer inquiries and refer more extensive inquiries to the appropriate person., • Enter data into computer operated prospect tracking system., • Manage switch board., • Communicate with callers in a professional, friendly and efficient manner, striving to minimize the time they are put on hold., • Take thorough messages indicating the caller’s first and last name, company name if applicable, the time, and the message the caller wishes to leave., • Communicate messages to all appropriate parties in a timely manner., • Provide basic information to callers who have general inquiries., • Update and distribute company telephone roster when necessary., • Perform clerical duties and accounting duties as assigned by controller or GSM., • Serve as showroom greeter., • Other duties assigned by management., • Make transaction receipts for sale and service department *if applicableThis job advertisement in no way states or implies that these are the only duties and responsibilities to be performed by this employee. This advertisement is merely a preview of the role in solicitation. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. We are an equal opportunity employer & drug-free workplace. Offers of employment are contingent upon successfully passing background screening (incl. criminal background check, review of consumer & motor vehicle records, verification of SSN). Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated. #indeedhigh Powered by JazzHR 7MGg3GRkky

Job DescriptionBenefits: • Matching retirement plan, • Opportunity for advancement, • Paid time off, • Free food & snacks, • Training & development ROLE DESCRIPTION The Stephanie Owens Office is a fast-paced, high-performing State Farm agency dedicated to delivering exceptional customer service to our community. We are currently seeking a dynamic Front Desk Receptionist (Bilingual English/Spanish) to join our team in Rosedale, MD. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive, productive workplace. If you thrive in a busy environment with lots of calls and walk-ins, enjoy helping people, and communicate with confidence in both English and Spanish, we invite you to apply and become a valued member of our team. SCHEDULE • Full-time, • MondayFriday: 8:45AM5:15 PMRESPONSIBILITIES, • Greet customers warmly in person and over the phone, directing them to the appropriate team members., • Handle front-desk traffic by managing appointment scheduling and maintaining clear office communication., • Assist with incoming inquiries and help ensure customer information and records are accurate and up to date., • Engage with prospective and existing customers in English and Spanish to identify needs and connect them with the right insurance options., • Provide excellent customer service, including answering questions, setting expectations, and following up on customer needs., • Support the team with administrative tasks and special projects as needed., • Maintain professionalism and energy during peak timesbusy office, frequent walk-ins, and multiple calls.QUALIFICATIONS (REQUIREMENTS) Must be fully bilingual: • Fluent in English and Spanish (spoken and written)., • Previous experience in a receptionist, front desk, or customer service role preferred., • Strong communication and interpersonal skills with a friendly, confident approach., • Exceptional organization, attention to detail, and ability to multitask in a fast-paced environment., • Comfortable interacting with customers and participating in sales-support conversations as needed., • Basic computer skills, including Microsoft Office and CRM systems (or willingness to learn quickly)., • Reliable, punctual, and able to work with urgency and professionalism. WHY JOIN US At Stephanie Owens Office, youll work with a supportive team, build meaningful customer relationships, and grow your skills in the insurance industry while helping keep our front office running smoothly every day.

Job DescriptionBenefits/Perks • Flexible Scheduling, • Competitive Compensation, • Career AdvancementJob Summary We are seeking a Medical Records Clerk to join our team. In this role, you will collect patient information, process patient admissions, and be responsible for the general organization and maintenance of patient records. The ideal candidate is highly organized with excellent attention to detail. Responsibilities • Follow all hospital procedures in the accurate maintenance of patient records, • Answer phone calls and schedule patient appointments and verify insurance benefits, • Check-In and Greet patients with a friendly, warm demeanor, • Ensure all patient paperwork is completed and submitted in an accurate and timely manner, • Scan patient medical records and information, • Maintain the confidentiality of all patient medical records and information, • Provide patient with appropriate documents and forms, • Process patient admissions and discharge records, • Other administrative and clerical duties as assignedQualifications, • Previous experience as a Medical Receptionist or in a similar role is preferred, • Previous use of electronic medical records platform, • Knowledge of medical terminology and administrative processes, • Familiarity with information management programs, Microsoft Office, and other computer programs, • Excellent organizational skills and attention to detail, • Strong interpersonal and verbal communication skills

Job Description Answer phones, schedule appointments, assist with patient problems. Must be good with computers, able to learn different programs, able to answer three phone lines and be able to multitask. Company DescriptionPodiatrist officePodiatrist office

Job Description We are seeking a dependable and personable Front Desk Receptionist to join our small, fast-paced, and staff-friendly primary care office. This role focuses on in-office patient support and administrative functions. The position does not require answering incoming patient phone calls and primarily involves check-in/check-out duties, insurance verification, and accurate data entry using the Athena EMR system. Key Responsibilities Greet patients warmly and professionally upon arrival Perform patient check-in and check-out procedures Verify and update insurance eligibility and coverage Accurately enter and maintain patient demographics and registration information Collect copays, deductibles, and outstanding patient balances at time of service Post payments and provide receipts as needed Utilize Athena EMR for scheduling support, documentation, and data entry Ensure HIPAA compliance and maintain patient confidentiality at all times Communicate effectively with clinical staff to support smooth patient flow Maintain a clean, organized, and welcoming front desk area Qualifications Previous experience in a medical front desk or healthcare administrative role preferred Familiarity with Athena EMR strongly preferred Knowledge of insurance verification, copay collection, and patient registration Strong data entry and attention to detail Excellent interpersonal and customer service skills Ability to work efficiently in a fast-paced environment Professional demeanor and team-oriented attitude Work Environment Small, close-knit, and staff-friendly primary care office Fast-paced but supportive atmosphere Collaborative team focused on patient care and respect Physical Requirements Ability to sit or stand for extended periods Ability to use a computer and standard office equipment Company DescriptionA small private medical practice with long standing ties to the community that offers exceptional care and a great work environment.A small private medical practice with long standing ties to the community that offers exceptional care and a great work environment.

Job DescriptionHealthy mind foundation is a reputable outpatient mental health clinic dedicated to providing compassionate care and support to individuals seeking mental health services. Our team of professionals is committed to creating a welcoming and healing environment for our clients. We are currently seeking a Front Desk/Receptionist to join our team and play a crucial role in facilitating a positive experience for both clients and staff. Responsibilities:As the Front Desk/Receptionist at Healthy Mind Foundation, you will be the first point of contact for our clinic and play an integral role in ensuring smooth operations and exceptional customer service. Your responsibilities will include: • Greeting clients, visitors, and staff with a warm and friendly demeanor., • Managing the reception area, maintaining a professional and organized appearance., • Answering and directing incoming calls to the appropriate departments or individuals., • Scheduling appointments and managing the appointment calendar using electronic systems., • Registering new clients, verifying insurance information, and obtaining necessary documentation., • Collecting co-payments, handling payments, and issuing receipts accurately., • Assisting clients with filling out intake forms and providing them with necessary information., • Coordinating with clinical staff to ensure a seamless flow of appointments and services., • Maintaining confidentiality of sensitive client information and adhering to HIPAA regulations., • Keeping track of office supplies and placing orders as needed., • Assisting with administrative tasks such as filing, data entry, and documentation.Qualifications:, • High school diploma or equivalent required; associate's degree or higher preferred., • Previous experience in a front desk or receptionist role, preferably in a healthcare or mental health setting., • Excellent interpersonal and communication skills, both in person and over the phone., • Strong organizational skills and attention to detail., • Proficiency in using electronic scheduling and documentation systems., • Ability to handle confidential information with discretion and professionalism., • Empathy, patience, and a genuine desire to support individuals seeking mental health services., • Ability to multitask, prioritize tasks, and handle stressful situations calmly., • Familiarity with HIPAA regulations and compliance in a healthcare setting. Benefits: • Competitive compensation package, • Professional development opportunities, • Supportive and collaborative work environment, • Meaningful work contributing to mental health and well-beingApplication Process:If you are enthusiastic about contributing to a positive and caring environment that supports individuals on their mental health journey, we encourage you to apply. Please submit your resume and a cover letter highlighting your relevant experience and why you are interested in this role. Join our dedicated team and make a meaningful impact on the lives of our clients as a Front Desk/Receptionist at Healthy Mind Foundation

Job DescriptionPosition Title | Administrative Front Desk Associate Location | Baltimore, Maryland Department | Front Office / Patient Services Reports To | Program Director / Office Manager FLSA Classification | Non-Exempt (hourly) Employment Status | Full-Time, 40 hours per week Wage Range | $15.00/hr during 90-day introductory period; $16.00 - $18.00/hr post-introductory period Schedule | Monday - Friday, 8:00 AM - 5:00 PM (one-hour unpaid lunch); occasional Saturday rotation as needed Introductory Period | 90 days from start date; conversion to permanent status is discretionary and not guaranteed Posting Date | May 2026 Position Summary The Administrative Front Desk Associate is the first point of contact for K&I Healthcare Services patients, families, referral sources, and visitors at the Baltimore location. This position is responsible for patient registration, appointment scheduling, insurance verification, copay collection, telephone management, and supporting the clinical team in delivering compassionate, organized, HIPAA-compliant care. This is a HIPAA-sensitive role with direct patient interaction and limited access to scheduling and demographic information in the K&I electronic health record system. The Associate operates under strict minimum-necessary access principles and does NOT access clinical documentation. Essential Functions Patient Registration & Scheduling • Greet patients, families, and visitors warmly and professionally upon arrival., • Complete patient registration in the K&I electronic health record (ICANotes), including demographics, insurance information, emergency contacts, and required consents., • Schedule, reschedule, and confirm patient appointments per provider templates and K&I scheduling protocols., • Verify and update patient demographics and insurance information at every visit., • Coordinate with clinical staff to manage same-day add-ons, urgent slots, and scheduling changes., • Send and document appointment reminders via approved K&I channels (phone, secure text, EHR portal)., • Manage the patient waiting room, ensuring HIPAA-compliant sign-in, a comfortable wait experience, and timely communication of delays.Insurance Verification & Financial, • Verify insurance eligibility and benefits prior to or at the time of patient visits using payer portals (Carelon, Maryland Medicaid MCOs, commercial payers)., • Obtain prior authorizations as needed in coordination with the billing team., • Collect copays, coinsurance, and self-pay amounts at the time of service; provide receipts., • Reconcile daily cash drawer and document deposits per K&I cash handling SOP., • Explain insurance benefits and self-pay options to patients at a basic level; escalate complex questions to the billing team., • Maintain accurate financial documentation in the EHR and K&I billing systems. Telephone & Communication Management • Answer incoming phone calls professionally and route to appropriate staff or take detailed messages., • Manage the K&I Baltimore main phone line, including voicemail review and timely callback documentation., • Conduct outbound calls for appointment reminders, no-show follow-up, and routine patient communications., • Coordinate with referral sources (primary care providers, hospitals, community organizations) on intake referrals., • Handle phone-based crisis triage per K&I protocol: identify, escalate to clinical staff immediately, and stay with the caller until handoff is complete. HIPAA & Privacy Stewardship • Maintain strict HIPAA compliance in all patient interactions, including waiting room protocols, phone conversations, and chart access., • Apply minimum-necessary standards to all PHI access; access patient information only as required for assigned duties., • Identify and immediately report any privacy concerns or incidents to the K&I Compliance Officer., • Ensure all paper documents containing PHI are properly secured during the workday and shredded per K&I retention SOP.Office Administration, • Maintain an organized front office workspace and patient waiting area., • Sort, distribute, and process incoming mail, faxes, and packages., • Maintain inventory of front office supplies and coordinate orders as needed., • Support clinical staff with administrative tasks (preparing patient folders, printing intake packets, scanning documents into EHR)., • Open and close the office per K&I daily opening/closing SOP., • Coordinate with cleaning and maintenance vendors per established schedule.Patient Experience, • Treat every patient and family member with dignity, respect, and trauma-informed care principles., • De-escalate upset or anxious patients with empathy and professionalism., • Provide clear, accurate information about appointment logistics, K&I policies, and patient rights., • Recognize and respond appropriately to signs of patient distress; escalate to clinical staff as needed., • Champion patient confidentiality and dignity in every interaction.Required Qualifications, • High school diploma or equivalent (GED) required; associate's degree or completion of a medical office assistant program preferred., • Minimum 1 year of front desk, receptionist, or customer service experience required; healthcare setting strongly preferred., • Proficiency in Microsoft Office Suite (Outlook, Word, Excel) and ability to learn electronic health record systems., • Excellent verbal and written communication skills in English., • Strong customer service orientation and ability to remain professional in high-stress situations., • Basic math skills for cash handling and copay calculations., • Ability to pass pre-employment background check (including OIG LEIE + SAM.gov exclusion checks), drug screening, and reference verification., • Authorization to work in the United States (Form I-9 verification + E-Verify)., • CPR/First Aid certification (or willingness to obtain within 30 days of hire; K&I covers cost).Preferred Qualifications, • Prior experience in a behavioral health, mental health, or substance use treatment setting., • Familiarity with ICANotes or similar EHR systems., • Familiarity with Maryland Medicaid MCO portals and commercial insurance verification., • Bilingual (English/Spanish) strongly preferred and may qualify for differential compensation., • Knowledge of medical terminology and behavioral health basics., • Experience working with diverse populations, including individuals experiencing mental health and substance use challenges.Knowledge, Skills & Abilities, • Trauma-informed care orientation and ability to engage compassionately with patients in vulnerable states., • Cultural humility and ability to serve diverse patient populations., • High emotional intelligence and capacity for de-escalation., • Strong organizational skills and ability to manage multiple priorities simultaneously., • Detail orientation and accuracy in documentation., • Discretion and professionalism in handling confidential information., • Strong professional boundaries; ability to maintain appropriate role with patients and clinical staff., • Willingness and ability to follow established SOPs and protocols., • Ability to work as part of a team and contribute to a positive workplace culture.

Job DescriptionSalary: $15 hourly Position Title | Administrative Front Desk Associate Location | Baltimore, Maryland Department | Front Office / Patient Services Reports To | Program Director / Office Manager FLSA Classification | Non-Exempt (hourly) Employment Status | Full-Time, 40 hours per week Wage Range | $15.00/hr during 90-day introductory period; $16.00 - $18.00/hr post-introductory period Schedule | Monday - Friday, 8:00 AM - 5:00 PM (one-hour unpaid lunch); occasional Saturday rotation as needed Introductory Period | 90 days from start date; conversion to permanent status is discretionary and not guaranteed Posting Date | May 2026 Position Summary The Administrative Front Desk Associate is the first point of contact for K&I Healthcare Services patients, families, referral sources, and visitors at the Baltimore location. This position is responsible for patient registration, appointment scheduling, insurance verification, copay collection, telephone management, and supporting the clinical team in delivering compassionate, organized, HIPAA-compliant care. This is a HIPAA-sensitive role with direct patient interaction and limited access to scheduling and demographic information in the K&I electronic health record system. The Associate operates under strict minimum-necessary access principles and does NOT access clinical documentation. Essential Functions Patient Registration & Scheduling • Greet patients, families, and visitors warmly and professionally upon arrival., • Complete patient registration in the K&I electronic health record (ICANotes), including demographics, insurance information, emergency contacts, and required consents., • Schedule, reschedule, and confirm patient appointments per provider templates and K&I scheduling protocols., • Verify and update patient demographics and insurance information at every visit., • Coordinate with clinical staff to manage same-day add-ons, urgent slots, and scheduling changes., • Send and document appointment reminders via approved K&I channels (phone, secure text, EHR portal)., • Manage the patient waiting room, ensuring HIPAA-compliant sign-in, a comfortable wait experience, and timely communication of delays. Insurance Verification & Financial • Verify insurance eligibility and benefits prior to or at the time of patient visits using payer portals (Carelon, Maryland Medicaid MCOs, commercial payers)., • Obtain prior authorizations as needed in coordination with the billing team., • Collect copays, coinsurance, and self-pay amounts at the time of service; provide receipts., • Reconcile daily cash drawer and document deposits per K&I cash handling SOP., • Explain insurance benefits and self-pay options to patients at a basic level; escalate complex questions to the billing team., • Maintain accurate financial documentation in the EHR and K&I billing systems. Telephone & Communication Management • Answer incoming phone calls professionally and route to appropriate staff or take detailed messages., • Manage the K&I Baltimore main phone line, including voicemail review and timely callback documentation., • Conduct outbound calls for appointment reminders, no-show follow-up, and routine patient communications., • Coordinate with referral sources (primary care providers, hospitals, community organizations) on intake referrals., • Handle phone-based crisis triage per K&I protocol: identify, escalate to clinical staff immediately, and stay with the caller until handoff is complete. HIPAA & Privacy Stewardship • Maintain strict HIPAA compliance in all patient interactions, including waiting room protocols, phone conversations, and chart access., • Apply minimum-necessary standards to all PHI access; access patient information only as required for assigned duties., • Identify and immediately report any privacy concerns or incidents to the K&I Compliance Officer., • Ensure all paper documents containing PHI are properly secured during the workday and shredded per K&I retention SOP. Office Administration • Maintain an organized front office workspace and patient waiting area., • Sort, distribute, and process incoming mail, faxes, and packages., • Maintain inventory of front office supplies and coordinate orders as needed., • Support clinical staff with administrative tasks (preparing patient folders, printing intake packets, scanning documents into EHR)., • Open and close the office per K&I daily opening/closing SOP., • Coordinate with cleaning and maintenance vendors per established schedule. Patient Experience • Treat every patient and family member with dignity, respect, and trauma-informed care principles., • De-escalate upset or anxious patients with empathy and professionalism., • Provide clear, accurate information about appointment logistics, K&I policies, and patient rights., • Recognize and respond appropriately to signs of patient distress; escalate to clinical staff as needed., • Champion patient confidentiality and dignity in every interaction. Required Qualifications • High school diploma or equivalent (GED) required; associate's degree or completion of a medical office assistant program preferred., • Minimum 1 year of front desk, receptionist, or customer service experience required; healthcare setting strongly preferred., • Proficiency in Microsoft Office Suite (Outlook, Word, Excel) and ability to learn electronic health record systems., • Excellent verbal and written communication skills in English., • Strong customer service orientation and ability to remain professional in high-stress situations., • Basic math skills for cash handling and copay calculations., • Ability to pass pre-employment background check (including OIG LEIE + SAM.gov exclusion checks), drug screening, and reference verification., • Authorization to work in the United States (Form I-9 verification + E-Verify)., • CPR/First Aid certification (or willingness to obtain within 30 days of hire; K&I covers cost). Preferred Qualifications • Prior experience in a behavioral health, mental health, or substance use treatment setting., • Familiarity with ICANotes or similar EHR systems., • Familiarity with Maryland Medicaid MCO portals and commercial insurance verification., • Bilingual (English/Spanish) strongly preferred and may qualify for differential compensation., • Knowledge of medical terminology and behavioral health basics., • Experience working with diverse populations, including individuals experiencing mental health and substance use challenges. Knowledge, Skills & Abilities • Trauma-informed care orientation and ability to engage compassionately with patients in vulnerable states., • Cultural humility and ability to serve diverse patient populations., • High emotional intelligence and capacity for de-escalation., • Strong organizational skills and ability to manage multiple priorities simultaneously., • Detail orientation and accuracy in documentation., • Discretion and professionalism in handling confidential information., • Strong professional boundaries; ability to maintain appropriate role with patients and clinical staff., • Willingness and ability to follow established SOPs and protocols., • Ability to work as part of a team and contribute to a positive workplace culture

Job Description WGK Personal Injury Lawyers is hiring a Legal Receptionist & Administrative Assistant to serve as the face of our Baltimore office and provide direct administrative support to firm leadership. Established in 1977, WGK is one of Maryland's leading personal injury firms, and this person plays a central role in how clients and partners experience us from the moment they walk in the door or pick up the phone. This is a front-desk role first. You will manage phones, greet visitors, handle administrative functions, support firm ownership with technology and day-to-day needs, coordinate with insurance companies and vendors, and assist with light client relations and marketing tasks. The right candidate is professional, composed, highly organized, and brings warmth and efficiency to every interaction. Compensation: $18 - $21 hourly Responsibilities: Front Desk & Client Services • Answer and manage a multi-line phone system, routing calls promptly and accurately to attorneys and staff., • Handle incoming calls from current clients regarding case status, appointments, and general inquiries, ensuring messages and follow-up tasks are routed to the correct team member., • Communicate professionally with insurance companies on behalf of the firm, logging all communications and routing to the appropriate case handler., • Coordinate with vendors and outside service providers, escalating issues to firm leadership as needed., • Welcome and direct all clients, visitors, and guests with professionalism and warmth, ensuring every person who walks through the door feels welcome. Administrative & Office Operations • Manage daily mail: sorting, distributing, preparing outgoing mail, and handling certified or tracked correspondence., • Perform scanning, copying, faxing, and document filing with accuracy and timeliness., • Provide direct administrative support to firm ownership and leadership, including scheduling assistance, document preparation, and general office coordination., • Serve as the first line of basic technology support for firm ownership: troubleshoot common issues with email, printers, Microsoft Office applications, and video conferencing platforms (Zoom, Teams) before escalating to an IT vendor., • Maintain the front desk and common areas to ensure the office is clean, organized, and presents professionally at all times., • Monitor and replenish office supplies. Intake Support • Assist with answering prospective new client calls during high-volume periods, gathering basic information, and routing to the intake team., • Enter caller information accurately into our lead management system (Lead Docket) when assisting with intake overflow., • Ensure every caller, regardless of outcome, feels heard and treated with care. Client Relations & Light Marketing Support • Send birthday cards, acknowledgment notes, and other client touchpoint communications as directed., • Assist with light marketing tasks as assigned, including mailing coordination and client appreciation outreach., • Maintain accurate client contact records to support timely and personalized outreach., • Support the Marketing Director on administrative marketing tasks as needed. Qualifications: • High school diploma or equivalent required; Associate's or Bachelor's degree preferred., • 1 to 2 years of experience in a receptionist, front office, customer service, or administrative role., • Proficiency with Microsoft Office (Word, Outlook, Excel) and general comfort with office technology., • Strong verbal and written communication skills with a professional, polished phone presence., • Ability to manage a high volume of calls and competing tasks simultaneously without sacrificing accuracy or professionalism., • Strong organizational skills and meticulous attention to detail., • High level of empathy and composure when working with clients who may be in distress., • Commitment to confidentiality and professional ethics. About Company We're a personal injury law firm in Baltimore, MD. The firm was established in 1977 by William Kolodner, who passed the torch to his daughter Jill Kolodner and grandson Hunter Duke, keeping the business a family-run, multi-generational firm. We have been helping injured Marylanders get the compensation they deserve against negligent defendants. Our mission is to help as many Marylanders as possible get the best legal representation by guiding them through the legal process so they can focus on recovering from their injuries. Our team is composed of compassionate individuals committed to advocating for clients, and we're growing to keep pace with our expanding clientele.

Job Description Dayspring Head Start is a high-quality, comprehensive child developmental program dedicated to nurturing children aged three to five and supporting their families. Our mission is to foster a safe and encouraging environment where every child can thrive socially, emotionally, cognitively, and physically. Summary We are seeking a Front Desk Receptionist to join our team in providing exceptional support to our families and staff at Dayspring Head Start in the United States. This role is vital in ensuring smooth operations at our front desk, contributing significantly to our mission of fostering child development and family support. Responsibilities • Greet and assist visitors, parents, and staff with professionalism and warmth., • Manage multi-line phone systems, directing calls appropriately., • Maintain organized front desk operations, including filing and data entry., • Provide administrative support to staff as needed., • Handle inquiries regarding the program and provide information to families., • Schedule appointments and manage calendars for staff members., • Ensure the front desk area is welcoming and well-maintained., • Assist with additional clerical tasks as required. Qualifications * Proven experience in a front desk or customer service role. • Strong organizational skills with attention to detail., • Proficiency in Microsoft Office Suite and general computer skills., • Excellent communication skills, both verbal and written., • Ability to manage multiple tasks efficiently in a fast-paced environment., • Bilingual abilities are a plus but not required., • Experience in office management or clerical roles is preferred. Call-To-ActionIf you are passionate about supporting children and families while ensuring smooth operations at our front desk, we invite you to apply today and become a part of our dedicated team at Dayspring Head Start! Job Type: Full-time Benefits: • Dental insurance, • Employee assistance program, • Employee discount, • Health insurance, • Life insurance, • Paid time off, • Professional development assistance, • Referral program, • Retirement plan Schedule: • 8 hour shift, • Monday to FridayCompany DescriptionDayspring Head Start is a high quality, comprehensive child developmental program for children three to five years of age and their families. The program is designed to address the social, emotional, cognitive, and physical development of each and every child in the program by providing a safe, nurturing environment where children are encouraged to explore their environments. Dayspring Head Start realizes that in order to assist the child with these issues that it must provide an arena where the entire family can be supported and their needs can be addressedDayspring Head Start is a high quality, comprehensive child developmental program for children three to five years of age and their families. The program is designed to address the social, emotional, cognitive, and physical development of each and every child in the program by providing a safe, nurturing environment where children are encouraged to explore their environments. Dayspring Head Start realizes that in order to assist the child with these issues that it must provide an arena where the entire family can be supported and their needs can be addressed

At Anne Arundel Dermatology we give exceptional care - to our patients and to eachother.Patient First | Caring | Accountability | Trust | One Team | Growth.Founded 50+ years ago with a mission to provide the highest quality and full spectrum of medical, surgical, and esthetic skin care services to e

Job Description General Job Summary: Under the general direction of the Regional Office Manager, and in accordance with protocols and procedures established by the organization, the Organizational Support Coordinator (OSC), Administrative Services will be responsible for working with the Administration team to coordinate and complete a variety of projects, events, day-to-day activities and provide administrative support for various departments based on organizational needs. The OSC, Administrative Services may have departmental specialties and will be crossed trained in various areas to provide support as needed. This position requires regular interaction with the public, management, and employees. Discretion, ability to work autonomously and ability to use good judgment in establishing priorities and meeting deadlines is required. Position may require coming in prior to or staying after core business hours to complete assigned tasks. Position has in-office requirements based on departmental scheduling and needs. Education and Experience: • Bachelor’s degree preferred., • Demonstrated skill and knowledge of administrative support and receptionist procedures, generally acquired through 2 - 4 years of related work experience. Required Skills/Abilities: • Proficient user of all Microsoft Office applications., • Customer-service oriented self-starter who can work with or without direct supervision. Must be capable of quickly assessing the organization’s needs and providing support., • Detail oriented professional with excellent verbal and written communication skills with emphasis on superior service delivery to both internal and external clients via telephone, electronic communications and in person., • A team-player with a can-do attitude who can meet quick deadlines and turnaround times on projects. Duties/Responsibilities: • Serves as the administrative point of contact for various department leaders. Assists with calendar management as requested and takes minutes at departmental meetings upon request., • Manages office supplies and individual department supplies, to include ordering, receiving and distribution utilizing BTM (Infinite Legacy’s inventory management system). Ensures supplies are organized and available for use. Gathers costs comparisons with multiple vendors to achieve the best price staying with in department budget and meeting department needs. All purchases will be reviewed and approved by the Regional Office Manager, or department manager, as it relates to the item being purchased., • Coordinates registration for department related events., • Monitors and assigns KACE tickets as requested to ensure projects are assigned and completed in a timely manner., • Monitors room request and assists with assigning and booking of all conference rooms. Is responsible for communicating AV and space set up as needed., • Provides support for and participates in various internal and external events., • Helps to support SP activities, including but not limited to scheduling Sims, PDU sessions, annual meetings and generates invoices., • May assist Quality Department with various administrative tasks to include user audits and mortality report audits., • Provides administrative support for the organization, including scanning, filing, data collection and entry, creating visual presentations, education materials, and scheduling meetings., • Serves as back up to the Organizational Support Associate to include providing front desk coverage, assisting with correspondence, catering, event set up and take down, posting and sorting mail, and restocking supplies in both the kitchen and mailroom., • Responsible for internal and external correspondence including but not limited to Micro Lab outcome letters, Hospital Services outcome letters, Finance Donation letters, Funeral home, and OCME outcome letters etc. Assists with Aftercare letters as needed., • All other duties as assigned. Join Our Team & Enjoy Great Benefits! At Infinite Legacy, we care about our employees' well-being, both at work and in life. That's why we offer an excellent benefits package designed to support you and your family. Our Benefits Include: • Health, Dental & Vision Insurance: Comprehensive coverage for you and your loved ones., • Paid Time Off: Take the time you need to relax and recharge., • 401K: Plan for your future with employer contributions., • Life & Disability Insurance: Peace of mind, no matter what happens., • Pet Insurance Discounts: Because your furry friends matter too!, • Tuition Reimbursement: We support your growth and development with education assistance. Join our team today and experience a workplace that truly values you!

Anne Arundel Dermatology is hiring a full-time Front Desk Receptionist in Glen Burnie, MD.You will play a vital role not only in the efficient operation of our practice but will also help to shape patient experience through your friendly, professional, and attentive interaction with each patient.You

The Front Desk Receptionist provides superb customer service to patients & staff and support for the office, independently and with minimal supervision. Minimum of two (2) years of front office experience, preferably in a medical setting.

We are seeking a professional, bright, and enthusiastic front desk receptionist with excellent people and communication skills.You will play a vital role not only in the efficient operation of our practice but will also help to shape patient experience through your friendly, professional, and attent

Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long-term care, elder & childcare, AD&D, auto & home insurance. Health savings accounts, healthcare & dependent flexible spending accounts.

The role of the Front Desk Receptionist:. Sophisticated urban retreat on the waterfront. Miles of walkable waterfront, top restaurants and city landmarks are all within easy reach.

Anne Arundel Dermatology is hiring a full-time Front Desk Receptionist in Glen Burnie, MD.You will play a vital role not only in the efficient operation of our practice but will also help to shape patient experience through your friendly, professional, and attentive interaction with each patient.You

Anne Arundel Dermatology Front Desk Receptionist.At Anne Arundel Dermatology we give exceptional care - to our patients and to eachother.Patient First | Caring | Accountability | Trust | One Team | Growth.Founded 50+ years ago with a mission to provide the highest quality and full spectrum of medica

Medical Receptionist / Front Desk Representative.Are you an experienced medical front desk professional who enjoys staying busy, working with a supportive team, and making a real difference for patients every day? Chesapeake Specialty Care is looking for a friendly, reliable Medical Receptionist to

Weekly Pay | Weekly Earnings $770$1,350 | Hourly Pay + Commission + Bonuses Urgently hiring. Start ASAP with paid training. This is a full-time W-2 role where your performance directly impacts what you earn and how quickly you advance. Southern National Roofing is where effort turns into opportunity. We train from the ground up, promote based on performance, and reward people who show up and execute. Many of our leaders started in this exact role after working in retail, warehouse, restaurant server, bartender, receptionist, customer service representative, or administrative assistant positions. We're a $20M+ residential roofing company, ranked #93 on the Roofing Contractor Top 100 list, #116 on the Top 500 Remodelers list, #379 on the Inc. 5000, A+ BBB Accredited, and a Top 2% Master Elite Roofer nationwide. If you're competitive, coachable, and motivated by face-to-face customer service and people-focused work, this role can open real doors beyond traditional retail, warehouse, hospitality, or administrative jobs. We are urgently hiring a Customer Service focused Appointment Setter to speak with homeowners and schedule free roof inspections. This role is ideal for people with backgrounds in customer service, retail, hospitality, warehouse work, restaurant server positions, receptionist roles, administrative assistant positions, or forklift operator jobs who enjoy talking with people and staying active during the workday. You are setting appointments. You are creating qualified opportunities. This is a face-to-face, field-based position where strong customer service skills, communication, and professionalism are key. People who succeed in this role often come from backgrounds such as: • Customer service representative, • Retail associate, • Receptionist or front desk staff, • Administrative assistant, • Restaurant server or bartender, • Warehouse associate or forklift operator, • Hospitality or hotel staff These backgrounds translate well because the role requires customer interaction, reliability, communication skills, and strong work ethic. • Market in assigned neighborhoods face-to-face, • Speak directly with homeowners at their homes, • Explain our free inspection service, • Schedule appointments for inspections, • Stay active and work outdoors This role is a great fit for people who enjoy customer service, retail interaction, hospitality environments, or service-based work and want a position with higher earning potential. • W-2 full-time position, • Hourly pay + commission + performance bonuses, • First-year team members earn $40,000$70,000, • Earnings vary based on performance and consistency, • Full-time, on-site role, • MondaySaturday within 9am7pm, • No overnight travel, • Team transportation provided from the office If you are currently working in warehouse, retail, customer service, receptionist, restaurant server, administrative assistant, or forklift operator roles and want a position with paid training, weekly pay potential, and real advancement opportunities, apply today. We are urgently hiring and training new team members now.

Automotive Front Desk Receptionist. Automotive Front Desk Receptionist. The receptionist also assists in salesperson day to day activities such as administering dealer tags and gas tickets.

At The Surgery Center of Scottsdale, we believe health and care are inseparable.We focus on offering a high quality, service oriented environment for your surgical procedure.With 5 ORs, Our technology allows surgeons to perform procedures in the specialty areas of: Bone Marrow Biopsies, General Surg

Four Seasons Front Desk Receptionist. The Role of the Front Desk Receptionist. Sophisticated urban retreat on the waterfront.

Job DescriptionJob Summary Divine is seeking a detail-oriented and professional Front Desk Administrative Assistant to serve as the first point of contact for clients, visitors, and staff. This position requires excellent customer service, strong typing and documentation skills, and the ability to manage multiple tasks in a fast-paced behavioral health setting while maintaining strict confidentiality. Responsibilities and Duties • Greet and assist clients, visitors, and staff in a courteous and professional manner., • Answer and direct incoming phone calls promptly., • Schedule client appointments and maintain provider calendars., • Prepare, type, scan, and file clinical and administrative documents., • Enter and update information accurately in the electronic health record (EHR)., • Verify insurance and assist with client registration and intake paperwork., • Maintain organized electronic and paper filing systems., • Receive, sort, and distribute mail, faxes, and deliveries., • Monitor office supplies and place orders as needed., • Ensure the reception area remains clean, organized, and welcoming., • Maintain confidentiality and comply with HIPAA regulations., • Perform other administrative duties as assigned. Qualifications and Skills • High school diploma or GED required; Associate's degree preferred., • Minimum of 1 year of administrative, receptionist, or front desk experience (healthcare preferred)., • Excellent typing and data entry skills with strong attention to detail., • Strong verbal and written communication skills., • Proficiency in Microsoft Office (Word, Excel, Outlook) and electronic health record systems., • Ability to multitask, prioritize, and work independently., • Professional appearance and positive customer service attitude. Preferred Qualifications • Experience in a behavioral health, mental health, or medical office., • Familiarity with HIPAA regulations., • Experience with scheduling and electronic documentation. Physical Requirements • Ability to sit for extended periods., • Ability to lift up to 20 pounds occasionally., • Frequent use of computers, telephones, and office equipment. Employee Requirements Employment is contingent upon successfully completing: • Criminal Background Check, • Reference Verification, • Employment Eligibility Verification (I-9), • Drug Screening (if required by company policy) Company Benefits and Perks • Competitive Pay, • Generous time-off policy, • Food in the office (i.e. stocked break room, catered lunch, etc), • Company culture and company activities, • Office amenities E04JI802nbp440986zq

As the Automotive Front Desk Receptionist you are the front-line representative for the dealership and must represent the dealership in a professional, friendly manner at all times. DARCARS of Baltimore Automotive Front Desk Receptionist. The receptionist intercepts, screens, and routes incoming cal

Front Desk Receptionist interfaces with patients and families, physicians and staff; Admit patients and process their paperwork; Update patient demographics/information in system; Collect monies due and document in the billing system; Handle fun Receptionist, Front Desk, Administrative, Healthcare.

Four Seasons - 200 International Drive - Responsibilities: Handle guest interactions with hospitality and professionalism; Resolve guest complaints and inquiries about hotel services; Assist guests with check-in and check-out efficiently; Respond to guest requests with personalized recommendations t

Front Desk Receptionist Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection with ho Receptionist, Front Desk.

Endoscopy Center of North Baltimore is hiring a Front Desk Receptionist!. The Front Desk Receptionist interfaces with patients and families, physicians, vendors and staff.

Administrative Assistant / Receptionist to serve as the first point of contact for visitors, clients, employees, and community partners. One or more years of experience as a receptionist or similar role is preferred. Familiar with computers, desktop phones, and scheduling software.

The Front Desk Receptionist is responsible for greeting patients and completing their check-in and check-out process. We are seeking a professional, bright, and enthusiastic front desk receptionist with excellent people and communication skills. The Receptionist will enter new patient information in

Anne Arundel Dermatology Front Desk Receptionist. The Front Desk Receptionist is responsible for greeting patients and completing their check-in and check-out process. The Receptionist will enter new patient information into the computer and review patient charts for accuracy and verification, ensur

Allied Universal - JobID: 1539287 [Safety Officer / Security Guard] As a Security Officer at Allied Universal, you'll: Ensure the facility is provided with high quality security services to protect people and property; Report safety concerns, security breaches and unusual circumstances both verbally

At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers.We value each customer and understand that people want to do business with people who care.That's one way we differ from our compet

Our team is looking to add an upbeat Front Desk Agent to manage all aspects of front desk operations and be a key person of reference for our guests and vendors.

The CSR supports the welcome desk, cash wrap, systems/processes, inventory management, and daily routines to ensure the store is foundationally excellent and that the customer has an exceptional shopping experience.

Customer Service Representative.Store 82 - Owings Mills, MD 21117.Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales.The Customer Service Representative (CSR) is responsible for directly interacting with customers for the purpose of

Cashier - Geno's Steaks & Bar Baltimore.Join the Geno's Steaks family as we expand our legacy to Baltimore's Power Plant Live! We're seeking dedicated individuals to help us provide genuine hospitality and fan-favorite food to the tens of millions of guests who visit the Inner Harbor district.Apply

Customer Support / Remote] - Anywhere in U.Flexible Hours - up to 25 hours per week / Paid training - As a Customer Service Representative, you will: Communicate with customers via various channels including phone, email, and chat to provide exceptional support and assistance; Resolve customer inqui