Trabajos front desk agent en Milwaukee, WisconsinCrear alertas

Hilton is seeking Front Desk Agents to serve as the first point of contact for guests and provide excellent customer service throughout the guest check-in and check-out process. Front Desk Agents are responsible for greeting guests, checking guests in and out, verifying reservations, processing payments, issuing room keys, and answering questions about hotel services and local attractions. Employees handle phone calls, assist with booking reservations, resolve guest concerns or complaints, coordinate with housekeeping and maintenance regarding room status, and ensure the front desk and lobby area remain organized and professional at all times. This position typically pays $16 to $35 per hour depending on location, experience, shift, and hotel type, with higher pay often available for overnight shifts, high-end properties, and supervisory-level front desk roles. Full-time employees may be eligible for benefits including health, dental, and vision insurance, paid time off, 401(k) with company match, Hilton employee hotel discounts, paid holidays, and opportunities for advancement into supervisor or management roles. Some locations may also offer shift differentials for overnight shifts, performance bonuses, upsell incentives for room upgrades, and holiday pay premiums.

Job Description This position is responsible for anticipating guest needs, providing solutions to ensure guest satisfaction and exceed their expectations. Adheres to the company’s standards of quality and professionalism. • Anticipates and responds to guests in a friendly and positive manner, • Responsible for providing the highest level of service, • Process check-ins and check-outs, verify billing, create reservations, and process special requests, • Assists guests by knowing hotel property, local attractions, and hours of operation of hotel outlets and services, • Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments when necessary, • Understands and follows the company guest service recovery program, • Follows proper selling techniques and ensures strategies are utilized to maximize room revenues, • Monitors room availability, follows restrictions, and all booking policies and procedures, • Drives sales and maximizes revenue by up-selling rooms and amenities, • Follows company procedures when handling cash and processing financial transactions, • Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste, • Produces required volume of work by planning, organizing and prioritizing work duties, • Adheres to company general work rules, department procedures and company policies Education: High school diploma or GED required Availability: 7:00 AM - 3:00 PM or 3:00 - 11:00 PM shifts, all days of the week Experience/Knowledge/Skills/Abilities: • 1+ years prior guest service experience required preferably in a hospitality setting, • Excellent verbal communication skills needed, • Attention to detail, customer focused and the ability to perform job duties in a fast-paced environment, • Maintains predictable and reliable attendance, • Ability to lift, push and pull up to 25 pounds on an occasional basis, • Ability to move throughout the hotel (standing, walking, kneeling, bending) for extended periods, • Must have open availability to work mornings afternoons and evenings To perform this job successfully, the individual must be able to satisfactorily perform each essential duty/responsibility and meet all criteria under physical demands, with or without accommodation. This document does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship. Management retains the discretion to add duties or change the duties of this position at any time. CSM Corporation is an equal opportunity employer who provides employment opportunities to qualified persons without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, marital status, veteran status or any other area prohibited by applicable laws and regulations.

Job Description • Anticipates and responds to guests in a friendly and positive manner, • Responsible for providing the highest level of service, • Process check-ins and check-outs, verify billing, create reservations, and process special requests, • Assists guests by knowing hotel property, local attractions, and hours of operation of hotel outlets and services, • Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments when necessary, • Understands and follows the company guest service recovery program, • Follows proper selling techniques and ensures strategies are utilized to maximize room revenues, • Monitors room availability, follows restrictions, and all booking policies and procedures, • Drives sales and maximizes revenue by up-selling rooms and amenities, • Follows company procedures when handling cash and processing financial transactions, • Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste, • Produces required volume of work by planning, organizing and prioritizing work duties, • Adheres to company general work rules, department procedures and company policies, • Attends all required department and hotel meetings, • Maintains a clean and safe work area in compliance with company, brand, local, state and federal regulations, • Follows all company procedures for guest/associate incidents, • Knowledgeable of hotel emergency procedures Education: High school diploma or GED required Experience/Knowledge/Skills/Abilities: • 1+ years prior guest service experience required preferably in a hospitality setting, • Excellent verbal communication skills needed, • Attention to detail, customer focused and the ability to perform job duties in a fast-paced environment, • Maintains predictable and reliable attendance, • Ability to lift, push and pull up to 25 pounds on an occasional basis, • Ability to move throughout the hotel (standing, walking, kneeling, bending) for extended periods This document describes the general nature and level of work required of those assigned to this role. It is not intended to be an all-encompassing list of responsibilities, duties, and skills. Responsibilities may vary depending on brand/location. All associates are expected to deal with customers and co-workers positively and respectfully and perform duties safely and effectively. To perform this job successfully, the individual must be able to satisfactorily perform each essential duty/responsibility and meet all criteria under physical demands, with or without accommodation. This document does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship. Management retains the discretion to add duties or change the duties of this position at any time. CSM Corporation is an equal opportunity employer who provides employment opportunities to qualified persons without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, marital status, veteran status or any other area prohibited by applicable laws and regulations

Job DescriptionDo you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today! Responsibilities: • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests, • Mitigate customer complaints as needed, • Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information, • Bookkeeping: keep accurate records of all hotel guest account information, • Work with the housekeeping staff to ensure rooms are ready for new guests Qualifications: • High school diploma, GED, or equivalent, • Has experience answering telephone calls and troubleshooting stressful situations, • Working knowledge of Microsoft Office and reservation management systems, • 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred, • Excellent time management skills, organizational skills, customer service skills, and interpersonal skills About Company Work, rest, and connect at Holiday Inn Milwaukee Riverfront, just minutes from Downtown Milwaukee and situated along the scenic banks of the Milwaukee River. Located in the heart of Milwaukee's North Shore communities—Whitefish Bay, Glendale, and Shorewood—the hotel is conveniently near Marquette University and the University of Wisconsin–Milwaukee (UWM). Explore top attractions, including Sprecher Brewery, Bavarian Bierhaus, American Family Field, and Fiserv Forum, home to the Milwaukee Bucks in the Deer District.

Front Desk Guest Reception Agent. Renaissance Milwaukee West, a AAA Four Diamond premium distinctive hotel, is seeking an energized and curious minded Full-Time Front Desk Agent with a passion to serve others! The hotel is managed by Concord Hospitality Enterprises, one of the most respected franchi

Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. Some of your responsibilities include: + Review arrivals noting special requests, blocking rooms as needed. + Check in and out hotel guests in a confident, professional and friendly manner. + Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information. + Complete all items on appropriate (AM, PM, Overnight) checklist by end of shift. + Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests. + Follow established key control policy. + Ensure proper credit policies are followed. + Submit all lost & found articles accompanied by a completed lost & found report. + Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty. + Verify credit limit report. + Monitor room availability throughout the day. + Review daily the selling status of the hotel using yield management system. + Attend department meeting once a month. + Communicate by telephone and/or radio with other departments: Reservations, Sales, Housekeeping, Bell Staff, and Valet. What You Bring + High school diploma or general education degree (GED) required. + Previous experience in a Front Desk or customer-facing role is preferred. + Knowledgeable of immediate area, services, attractions, and events. + Flexible schedule, able to work evenings, weekends and holidays. + Work well under pressure, dealing with many arrivals and departures within a short period of time. + Familiar with hotel systems and operations, and the ability to enter in information accurately. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (https://ihg.scene7.com/is/content/ihg/IHG_DAM/kimpton-hotels/2018-brand-pages/amer/pdfs/eeo-policy-kimpton.pdf) . Be Yourself. Lead Yourself. Make it Count.

We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel.

We are seeking a front desk agent who is motivated by achieving goals, maintaining high performance standards, and contributing to the success of hotel operations. In this role, you will help ensure efficient front desk operations, accurate reservation management, and successful guest arrivals and d

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of between $25 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You

Are you looking for a company you can grow your career with and advance in?.Are you goal oriented, self-motivated & proactive by nature?.Do you have a passion for health and wellness and love sales?.If you have the drive, desire and initiative to work with a world-class organization, we want to talk

Customer service representative agent experience not required. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignmen

The reception staff are responsible for welcoming company members and visitors by greeting them in person or on the telephone, referring inquiries, directing visitors and receiving mail.Major Duties and Responsibilities Include:.Greet and appropriately help all visitors (appointments, vendors, deliv

Join Our Wonderful Team as a Receptionist.Autumn Lake Healthcare at Greenfield is an exceptional team-oriented company hiring for Receptionist.We provide our staff with the resources, tools, and training needed to succeed and grow in their current and desired future positions.We pride ourselves on o

This isn't a sit-back-and-relax desk jobyou'll be on your feet, thinking fast, and making a real impact.

Customer Service Representative.Midwest Refrigerated Services is a full-service 3PL company providing refrigerated logistics services for the food industry.Based in Milwaukee, WI, we operate the largest fresh 48 state LTL consolidation pool with more than 100+ trucks, and offer multiple sites with c

Front Desk Team Member - Closer (Weekday & Weekend). The Front Desk is the hub of the club where positive first and last impressions are made for every member or guest during every visit. As a Front Desk Team Member, you are the first point of contact and must be friendly, cheerful and eager to help

As a Customer Service Representative - State Farm Agent Team Member with Laura Ashley - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Customer Service Representative - State Farm Agent Team Member.

Sendik's Food Markets is far more than a grocery storewe are a family-owned company built on a century-long tradition of providing "only the best.With our 2026 Centennial Anniversary marking a century of excellence, we seek passionate individuals eager to join a team defined by exceptional quality,

We are looking for a full-time Evening Receptionist to join our team! The Receptionist is responsible for greeting guests and answering phones to point customers in the right direction.The right candidate has superb customer service skills, is highly organized, and pays attention to detail.We're loo

This isn't a sit-back-and-relax desk jobyou'll be on your feet, thinking fast, and making a real impact.

Seasonal Customer Experience Representative (CXR).Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work.Enterprise Mobility is the largest and fastest growing privately owned automotive ren

Assures that each desk is staffed during shift; does not leave the desk until appropriate coverage is secured, for personal breaks and/or lunch periods.

Ability to work well and consult with associates at all levels and contribute to a positive work environment.Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs.Reasonable accommodations may be made to enable individuals with disabilities to

Do you strive to set yourself apart by your gracious service and impeccable style? Are you passionate and energetic about delivering exceptional experiences to guests in the premier luxury hotel in downtown Milwaukee? If so, The Pfister is looking for a Part Time Front Desk Agent to be a part of our

Front Desk Team Member - Weekend. The Front Desk is the hub of the club where positive first and last impressions are made for every member or guest during every visit. As a Front Desk Team Member, you are the first point of contact and must be friendly, cheerful and eager to help.

Concierge | Receptionist | Front Desk. Concierge | Receptionist | Front Desk | Full-Time. Maintain cleanliness of front lobby and order administrative/general supplies, schedule maintenance of copier/printer in timely manner.

This position is responsible for sales activities from lead generation through the project management process.Develop and implement agreed upon Sales and Marketing Plan which will meet both personal and business goals of expanding customer base in the marketing area.Work with the center's management

Customer Service Representative.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative.As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company

Senior Customer Service Representative.Charter Wire is hiring a Senior Customer Service Representative!.Provide exceptional service to external customers by working with internal departments to ensure customer requirements are met via effective communication streams and accurate representation in al

Customer Service Representative.Lake Michigan's Fast Ferry is looking for motivated, reliable Customer Service Representatives for our upcoming season!.The Lake Express Ferry travels between Milwaukee, Wisconsin and Muskegon, Michigan twice a day, with a third round trip on select summer evenings.Al

Checkout-Free Parking Experience Specialist.SP+, a Metropolis company, is an artificial intelligence company for the real world.We use computer vision to enable checkout-free parking experiences.So there's no fumbling with tickets, machines, apps, or credit cards.You just "drive in and drive out.We

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Team Sadoff in our Milwaukee, WI office is looking for a receptionist to assist our client service associates and serve as the first contact with clients, vendors, and prospects as they call or visit the office.The goal of the receptionist is to provide the highest level of customer service to those

We offer great compensation, 401k, PTO, childcare, free membership, discounts on services, and more! As a Front Desk Team Member, you'll welcome members, answer questions, and handle check-ins and reservations.

Night Auditors serve a critical role by providing direct guest support throughout the hospitality experience by accurately processing and tracking transactions and other reportable items.Night Auditors must be adept and creative problem solvers, delivering above-average resolutions to guests' challe

Performs all front desk related functions including but not limited to checking guests in/out, promoting sales related programs, maintaining guest records, cash handling, etc. Maintains the front desk lobby area in a clean and organized manner.

Do you strive to set yourself apart by your gracious service and impeccable style? Are you passionate and energetic about delivering exceptional experiences to guests in the premier luxury hotel in downtown Milwaukee? If so, The Pfister is looking for a Part Time Front Desk Agent to be a part of our

Perform front desk responsibilities to include greeting guests, performing guest transactions, answering the telephone, processing individual reservations, balancing credit card and cash transactions, running audit reports, and taking accurate messages for guests and management. Perform data entry a