Business Analyst
15 days ago
Round Rock
We seek a Business Analyst to work on-site two days/a week at our Austin, Texas, client, focusing on their investment applications and processes. Functional Responsibilities: • Identify opportunities for improving business processes to be more efficient or effective and assist in the business case vetting and preparation of proposals for information management efforts., • Coordinate the analysis of program policies and procedures to determine their effect on automated systems and system functional areas., • Focus on business value to develop ideas, including awareness of industry trends, risk assessments, business continuity, and business capability requirements., • Coordinate and/or analyze user requirements, procedures, and problems to automate or improve existing systems; and coordinate and/or analyze computer system capabilities, workflow, and scheduling limitations., • Coordinate the service request life cycle through customer-related service request responses, business requirements coordination, technical specifications and related artifacts review, and monitors system integration and user acceptance testing prior to implementation., • Coordinate with outside vendors and contractors to complete projects and service requests; and define, may assign, and evaluate their work., • Identify potential project risks and difficulties, and designs strategies to mitigate or avoid them., • Review complex project deliverables such as design documentation, test plans, and risk assessment plans, and provides comments and suggestions to document owners., • Leads and coordinates process change requests and manage a project's scope, acceptance, installation, and deployment., • Correlate business value and priorities to planning activities and goal setting., • Develops training curriculum and conduct formal system training., • Performs other duties as assigned Requirements: • Graduation from an accredited four-year college or university with major course work in management information systems or business administration., • Experience planning, eliciting, analyzing, and managing business requirements and monitoring throughout the software development life cycle (SDLC) including regression testing., • Experience leading simple and complex business process reengineering and transformation efforts that deliver efficiency improvements in quality and customer experience., • Experience performing a business relationship manager (liaison) role between functional and technical teams., • Experience leading project teams and/or operational and strategic organizational efforts that involved managing changes and stakeholder relationships, tracking and communicating performance, ensuring resource availability and allocation, coordinating third parties/vendors and delegating tasks., • Considerable knowledge of public and private markets, investment concepts, terminology., • Experience with investment transactions related to: credit & hedge funds, private equity, infrastructure, private real estate, public real estate, public equity., • Work with Operations teams, Trading desks, Investment teams, Software vendors and internal development teams to continuously improve technology requirements., • Analyzing and evaluating complex investment information, technology applications, policies, and issues; and developing creative and workable solutions to complex problems and issues., • 4 years' Experience with projects addressing some of the following fields:, • data management, data quality, data warehousing, data modeling, data migration and integration, • secure file transfers, • enterprise system analysis, • enterprise architecture, • information security principles, • 4 years' Experience with investments management systems implementations and enhancements:, • Eagle Investment Accounting., • Bloomberg financial data and transfer. Preferred Requirements: • Experience in a wide range of business environments including business consulting., • Experience with a variety of system implementations and enhancements supporting business areas related to: building operations, finance, benefits processing, procurement, contracts, legal, audit, human resources, vendor relations, project management, and communications., • Experience with MS Azure DevOps for requirements management, and project implementation., • Experience with project management software., • Technical expertise and experience in business systems analysis, system configuration, information security, and internal control frameworks., • Technical expertise and experience with reporting databases, database design development, data modeling, mapping., • Technical expertise and experience conducting enterprise business analysis such as problem/opportunity analysis, business case and business architecture development, feasibility studies and comprehensive risk assessments supporting value-based decision-making., • Technical expertise and experience creating comprehensive system-level documentation, system implementation standards, and training materials for users with varied levels of technical understanding., • Master of Business of Administration (MBA), CCBA, CBAP, CSM, CSPO, PMI-PBA, PMP, ITIL, ICGB, or related. Knowledge, Skills and Abilities: • Ability to analyze and troubleshoot complex issues and propose solutions., • Ability to analyze systems and procedures., • Ability to write and revise standards and procedures., • Ability to handle multiple projects., • Ability to communicate effectively using excellent written and verbal communication skills., • Ability to communicate at all management levels and to communicate with both technical and nontechnical personnel., • Ability to understand each division's business processes and their dependencies., • Knowledge of business analysis procedures, business process modeling and design, requirements and process modeling tools, and meeting facilitation., • Ability to obtain and sustain the cooperation of others., • Ability to provide excellent customer service., • Ability to present a professional image and demeanor to internal and external contacts. Professional Expectations: • Attends all meetings, meets delivery deadlines and is available during ERS office hours., • Logs in and remains on agency Jabber during work hours., • Attends remote meetings with camera on unless prior arranged for camera off., • Coordinates leave and vacation with ERS lead., • Must dress appropriately for a business/business casual environment., • Communicates respectfully and works harmoniously with all co-workers, customers and vendors., • Provides exceptional customer service., • Is flexible; able to work under pressure and; able to adapt to change; and able to work on multiple problems and tasks., • Takes initiative to prevent and solve problems.