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Job Description PetVet Care Centers' Ridgemont Animal Hospital is currently seeking a Care Coordinator to join their team! At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter. Because life is better with pets. We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve. With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer: • Local autonomy with national support, • Career mobility and development opportunities, • A collaborative, inclusive environment where your wellbeing comes first You care for pets. We care for you. Position Overview Join our team as a Care Coordinator who contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital. Within the veterinary field, this position aligns closely with roles often titled Veterinary Receptionist, Customer Service Representative, or Client Care Specialist.Ridgemont Animal Hospital in Rochester, New York has been a beloved part of the community since 1984, building four decades of trusted veterinary relationships through a consistent commitment to quality, personalized care. The team offers a comprehensive range of services including wellness exams, dentistry, surgery, cold laser therapy, and in-house bathing — all delivered in a modern, welcoming environment where clients have returned with their pets for generations. Key Responsibilities • Provides excellent customer service in-person, over the phone, and during high-stress situations., • Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments., • Handles basic medical emergencies for pets and owners, ensuring safety and well-being., • Assists with medication pickups, inquiries, and provides information about services and products., • Inputs and manages data in practice management software, including billing and accounts., • Assists with retail sales, weighing pets, processing faxes, and maintaining records., • Reconciles cash drawer and performs end-of-day duties for accurate financial transactions. Qualifications (Required) • High school diploma or GED required, or equivalent combination of education, certification, training, and/or experience, • Comfortable using basic computer applications and internet tools, • Experience in customer service Preferred Skills (Nice to Have) • At least 1 year of veterinary field experience What We Offer We care deeply about supporting our team members — professionally and personally. Benefits include: • Medical, dental, and vision insurance, • Paid Parental Leave (birth, adoption, foster), • 401(k) with discretionary contribution, • Team Member Pet Discounts, • Emotional wellbeing support — including Calm app access and 24/7 EAP, • CE stipends and career development resources, • Grant Circle — a relief fund for team members facing personal hardship, • Local hospital culture backed by national resourcesPay Range$16—$20 USD At PetVet Care Centers, we're committed to a Culture of Care — for pets, for the people who love them, and for the team members who make it all possible. With more than 420 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive. Our model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you're providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact. You care for pets. We care for you. PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V PetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices.

Job DescriptionBenefits/Perks • Competitive Compensation, • Careers Advancement Job SummaryWe are seeking a Patient Care Coordinator to join our team. In this role, you will work collaboratively with patients to determine their medical needs, develop the best course of action, and oversee their treatment plans, ensuring each client gets high-quality, individualized care. Check patients in and out, take care of all insurance billing needs. The ideal candidate is compassionate, patient, and knowledgeable about healthcare practices. Pay rate determined by experience. Responsibilities, • Collaborate with physicians, patients, families, and healthcare staff, • Verify insurance eligibility and Benefits, • Submit and follow up on insurance claims, • Welcome and check in patients while providing exceptional customer service, • Coordinate a variety of healthcare programs, • Develop individualized care plans, • Educate patients on their healthcare options, • Create goals and monitor progress toward goals, • Create schedules, • Maintain accurate patient records in the electronic health records (EHR) Qualifications • Minimum 2 years experience as a Care Coordinator, in a chiropractic or medical office, • Insurance billing experience, • Knowledge of commercial insurance, Medicare, Workers’ Compensation and No-Fault, • Certification as a medical assistant is preferred, • Strong problem-solving and organizational skills, • Ability to manage multiple projects or tasks and prioritize appropriately, • Ability to work in fast-paced situations and make sound decisions quickly, • Excellent interpersonal skills and high level of compassion, • Strong verbal and written communication skills, • Strong computer skills

Job DescriptionDescription: We are Hiring! Job Posting: Case Manager & Community Support Specialist Location: Rochester, NY Department: Housing Services Employment Type: Full-Time, 40 hours Schedule: M-F Salary: $23.00/hr. As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Provides intake and case management services, along with community support, including transportation via program van and assistance with life skills classes and resource coordination. Maintains confidentiality and ethical standards as identified by NASW, HIPAA or other relevant governing bodies. Utilizes Shahbaz philosophy to effectively support ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment for up to 45 Marketplace Apartments clients. Essential Duties and Responsibilities • Maintains a caseload of 8-10 clients from the Marketplace Senior Apartment 55+ program, • Conducting intake assessment and services to clients referred to Marketplace Apartments, self-referrals and or partnering agencies., • Completes required intake paperwork and any relevant screenings., • Complete all client’s paperwork and goals into the HMIS system upon initial intake, • Makes referrals to housing, DHS, education, and civil legal issues regarding evictions., • Complete letters of requests/referral forms, applications, and other required documents of eligibility to other agencies and or organization to advocate for resources which the client is initiated to., • Guide clients to complete applications for financial assistance, finding the best fit among community funders based on the client’s needs, goals, and abilities, • May deliver instructions during life skills classes in various topics that support client’s ability to live independently, • Serves as Case Coordinator for clients for program care. Works with the Nurse, Peer, and other stakeholders to ensure clients’ needs are met. Coordinates and participates in regular case conferences., • Monitors and ensures achievement of program milestones and client outcomes., • Creates and implements life skills training and education opportunities for tenants., • Maintains client case files in accordance with Agency, departmental, regulator and funder guidelines., • Oversees client recordkeeping in compliance with appropriate regulatory agencies, • Completes relevant screenings and assessments such as but not limited to psychosocial, mental health, financial status, and employment status., • Creates, implements, and monitors comprehensive, person-centered, trauma informed and solution-focused plans and goals. Works with clients on harm reduction and other related goals., • Assists in obtaining support for clients to include but not limited to home care, medical, dental, legal, substance use treatment, mental health, Department of Human Services, clothing and other entitlement needs., • Assist the client in understanding and meeting expectations of service providers, courts, and employers., • Inform clients of opportunities for social support such as recreation, faith-based, or self-help involvement. Make available tickets, transportation, and financial assistance where appropriate., • Provide ongoing evaluation, supervision, and development of program activities to ensure quality and effectiveness of services provided., • Implements and maintain procedures related to program operations., • Submits required reports and statistics in a timely manner., • Provides community support, including transportation via program van and establishing community resources and connections to community programs in collaboration with Marketplace Senior Apartments staff and leadership., • Transport program clients to necessary appointments and program activities, • Keep clients and staff updated on available community resources, • Provide information to clients and their service providers, • Communicates with appropriate program partners, agency staff, community, and criminal justice agencies to ensure ongoing and effective referrals into programs., • Completes and maintains accurate van activity records such as but not limited to the following:, • Accurate mileage and time sheet records, • Reports problems, incidents to supervisor in a timely manner, • Up-to-date client service schedule and accurate records trips and contacts, • Facilitates vehicle up-keep and repair to include, but not limited to, inspections and oil changes., • Collaborates with referring agencies, funders and all related internal staff to effectively support individual client needs., • Maintains regular contact to coordinate client benefits and address all other treatment needs., • Reports to service providers about significant individual behavior or events that will require an immediate response., • Acquire concrete resources to meet individual needs., • Complete letters of requests/referral forms, and other required documents of eligibility or charitable organizations and public agencies to advocate for resources that the client is entitled to or eligible for., • Makes referrals for education, employment, legal issues, and others as needed., • Document needs for financial assistance or other resources such as wrap around from the project to stabilize client finances., • Utilizing various databases and/or on-line platforms, maintains all documentation in accordance with the agency and appropriate regulatory standards., • Participates in relevant Agency meetings and ongoing development of professional knowledge and skills., • Actively supports the financial stability of the organization by meeting or exceeding established productivity and documentation standards., • Informs supervisor of significant events / issues related to clients as appropriate and follows program’s defined incident reporting process as required., • Attends regular program and departmental meetings, case review, and CCFCS quarterly meetings., • Maintains and develops professional knowledge by completing recommended education and training, workshops, conference attendance, and readings., • Maintains knowledge of regulations and standards that govern client population., • Participates in appropriate interagency meetings with other treatment agencies and community groups as required. Provide updates and communication with providers including those who cannot be represented in person., • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse, • And assists in other duties as assigned Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Requirements: Qualifications Education: Bachelor’s Degree in Social Work, Human Services, Criminal Justice or related field preferred. Equivalent combination of education and experience will be considered. Credentials: Valid and clean NYS Driver’s License. Valid PPD screening available. Experience: Minimum two years of experience with case management and community outreach in areas such as but not limited to persons affected by substance use disorder, prison re-entry, geriatrics, mental health, and refugees. Knowledge or Medicaid, SNAP, Social Security, and legal systems helpful. May require performance of duties in various community locations and community settings that may not be handicapped accessible. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: We are Hiring! Job Posting: Behavioral Health Recovery Coach II Location: Rochester, NY Department: Supportive Services Employment Type: Full Time Schedule: Monday - Friday, Days Salary: $19/hour General Description Behavioral Health Recovery Coach provides individuals who are diagnosed with mental health, substance use and/or chronic health conditions and are eligible for Home and Community Based Services (HCBS) or Community Oriented Recovery & Empowerment (CORE) Services with recovery-oriented activities and interventions, using a trauma-informed, non-clinical approach. Activities and interventions include individual’s recovery goals, including education and vocational objectives. Essential Duties and Responsibilities • Assist individuals with learning adaptive behaviors and responding to or avoiding identified precursors such as cravings or triggers that result in relapse in unhealthy behavior or functional impairments., • Provide training to individual/family on treatment regimen choices including but not limited to: recovery support options; recovery concepts; advocacy; understanding substance use disorder/mental illness or chronical health conditions and treatment; medication education; effects of trauma; psychosocial rehabilitation; habilitation; crisis intervention and related tools and skills including but not limited to Individual Recovery Plans, self-care, emotional validation, communication skills, boundaries, emotional regulation, behavioral relapse prevention, violence prevention and suicide prevention., • When appropriate, assist family members in the acquisition of knowledge and skills necessary to understand and address the specific needs of the individual who is Medicaid eligible in relation to their substance use disorder/mental illness and treatment., • Collaborate with family and caregivers to develop positive interventions to address specific presenting issues and to develop and sustain health and stable relationships to support the individual’s recovery., • Assist individuals to develop skills necessary for community living and recovery with ongoing assessment of their functional status and creation of (re)habilitative goals., • Develop and implement behavioral heal and/or health education support groups for individuals with substance use, mental health, or chronic health conditions., • Instruction in self-advocacy skills including activities designed to facilitate individuals’ ability to access social service systems (e.g. health care, substance use treatment, employment, vocational rehabilitation, entitlement/benefits, self-help groups, etc.) and other recovery-oriented systems of care., • Assistance with increasing social opportunities and developing social support skills that improve life stressors resulting from the individual’s disability and promote health, wellness and recovery., • Assist Individuals with linkage to and system navigation within behavioral health and human services systems to access appropriate care., • Serve as a professional resource and provided leadership within the department and among staff., • Complete educational intakes, observations, and or evaluations to assist clients with developing a plan to start or return to school and education trainings based on participants’ interests, abilities, and strengths., • Provide additional one-on-one tutoring and skill development for individuals as needed., • Assist individuals to understand and overcome personal, social, or behavioral problems affecting their educational and employment goals., • Analyze, identify, and address potential barriers such as support needs, transportation options, skill development and others as needed to assist clients in meeting educational and employment goals., • Create service plans that are measurable goals and objectives based on client diagnosis that will specify type, frequency, intensity, and duration of service delivery., • Interact and collaborate with employers, family/friends, Care Coordinator, and Managed Care Organization (MCO) to ensure timely implementation of service plan., • Evaluate educational and/or vocational plans, assist with skill development, financial aid resources, assist with applications and other resources necessary., • Provide support in a variety of educational and employment settings., • Link individuals with education-related community services and accommodations., • Serve as a job coach to assist individuals in gaining skills to be successful in competitive employment., • Participate in training as needed or as assigned by supervisor., • Participate in staff meetings and other department and/or agency activities as required., • Assure compliance with all applicable local, state, and federal regulation and agency policies., • Represent Catholic Charities Family and Community Services on appropriate committees., • Any other duties as assigned by supervisor., • Represent Catholic Charities at committees as desired and approved by supervisor., • Participates in regular individual supervisions and team meetings., • Other duties as assigned., • Services clients in multiple counties in regional area/network (12-15 counties)., • Remote work acceptable as approved by supervisor., • If peer certified:, • Provide Peer services in the individuals home or out in the community to support individuals before (or in) a crisis or relapse., • Assist individuals in modeling a successful recovery lifestyle, including participation in recovery activities that go beyond the traditional scope of treatment providers (social events, meeting, recovery celebrations, etc.), • Share his/her own personal experiences of recovery to build rapport and use a trauma-informed, non-clinical approach to assist individuals with initiating recovery, maintaining recovery, and enhancing their quality of life in long-term recovery., • Serve as a personal guide and mentor and model effective coping techniques and self-help strategies. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Requirements: Qualifications Education: Bachelor’s degree in human service or related field required and a minimum of 1 year of experience working with persons with substance use, mental health disorder and chronic health conditions (internships/volunteer duties may be acceptable).If providing Peer supports, a current certification in Certified Recovery Peer Advocate (CRPA/CRPA-P) or a Certified Peer Specialist certification (NYCPS/NYCPS-P) is required. A combination of experience and education may be substituted at the discretion of the Vice President. Experience: Minimum of 1 year of experience working with persons with substance use, mental health disorder and chronic health conditions. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting up to 10 lbs. .and to operate a motor vehicle. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law. Additional Requirements: • Demonstrate ethical business practices, in conformance with all state and federal laws and regulations., • Possess excellent verbal and written communication skills., • Previous experience working with diverse populations, including low to moderate-income families., • Ability to multi-task and prioritize duties., • Ability to travel in all weather conditions throughout the counties served., • Willingness to foster agency, department and program wide cooperation and teamwork through use of positive/constructive communication techniques., • Ability to maintain absolute confidentiality regarding all records reviewed including consumer records, employee records and billing records., • Proficiency and experience with PC’s. Microsoft applications and Electronic Health Records., • Ability to analyze and interpret data and to handle problem resolution., • Possession of a valid NYS Driver’s license and a driver’s record considered acceptable by agency and insurance carrier., • Continuous use of a reliable, registered, and insured vehicle., • Demonstrate full adherence to the CCFCS Code of Conduct and all policies/procedures related to compliance., • Demonstrate commitment to Agency Mission Statement. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact in our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job Description Events Manager Rochester, New York Insero Talent Solutions is thrilled to partner with a well-established, Rochester-based nonprofit in its search for an Events Manager to join its growing team. The Events Coordinator/Manager is responsible for delivering an exceptional client experience from the first inquiry through the successful execution of each event, both corporate and personal. This role combines sales, event planning, client service, vendor coordination, and onsite event management to ensure every event runs smoothly while showcasing the unique experience curated by our client. The ideal candidate is highly organized, customer-focused, proactive, and able to manage multiple priorities while maintaining a calm, professional presence. Responsibilities: Client Relations & Sales • Respond promptly to event inquiries and schedule appointments., • Conduct venue tours and consultations with prospective clients, understanding client needs to recommend appropriate event spaces and services., • Prepare proposals, contracts, and event documentation., • Guide clients through the booking and planning process and build strong client relationships while maintaining a high level of service. Event Planning & Coordination • Serve as the primary point of contact for assigned events, ensuring planning milestones and deadlines are met., • Develop event timelines and coordinate planning meetings., • Manage event logistics from booking through completion and maintain accurate event files and planning documentation. Vendor & Event Management • Coordinate with caterers, entertainers, photographers, rental companies, florists, and other vendors., • Confirm schedules, logistics, and venue requirements., • Oversee event setup and execution to ensure event spaces are properly prepared, including room setup and audiovisual needs., • Troubleshoot issues and adjust plans as needed to ensure a seamless guest experience., • Maintain a professional, welcoming presence throughout each event. Venue Operations • Help maintain the appearance and readiness of the organization and space before, during, and after events., • Monitor event spaces, public areas, lighting, HVAC, and overall venue presentation. Requirements: • 3+ years of experience in event planning, hospitality, venue management, sales, or customer service., • Exceptional organizational and time management skills., • Strong verbal and written communication skills., • Ability to manage multiple events and priorities simultaneously., • Excellent problem-solving and decision-making abilities., • Professional, positive, and customer-focused demeanor., • Ability to work independently while collaborating effectively with clients, vendors, and team members., • Comfortable working evenings and weekends as event schedules require.

Job Description Job Title: Hepatitis C Care Coordinator Department: Community Prevention Services Position Type: Full-Time FLSA: Non-Exempt Job Summary: The Hepatitis C Care Coordinator works collaboratively with Trillium Health staff and outside agencies to promote linkage, retention, and treatment adherence for patients infected with hepatitis C, supporting Trillium Health’s patient-centered, integrated medical and behavioral model within the Hepatitis C Program. The Hepatitis C Care Coordinator provides education, testing, treatment adherence services, and overall care coordination for patients with hepatitis C. Duties/Responsibilities: Linkage • Ensure individuals who screen preliminary positive for hepatitis C are linked to medical care and receive confirmatory testing., • Provide intake to medical care including opening charts in the EMR, completing releases, assessing barriers to linkage and retention, coordinating records requests, and scheduling appointments., • Accept and coordinate internal and external referrals for hepatitis C management., • Orient patients to available services within Trillium Health and to the organization’s mission. Patient Education • Meet with all hepatitis C patients prior to treatment initiation to provide disease‑specific education, review treatment options, and outline program expectations., • Meet with patients completing treatment to provide education on hepatitis C and risk‑reduction counseling to prevent reinfection., • Deliver opioid overdose prevention training and facilitate access to naloxone. Treatment Adherence • Meet with all hepatitis C patients prior to treatment to provide adherence education and assess readiness to engage in treatment., • Meet with patients on treatment to provide continued adherence education and support., • Complete quantitative assessments of antiviral adherence for patients receiving treatment., • Provide telephone support to remind patients of appointments or medication schedules., • Assist patients with pillbox setup when needed., • Collaborate with internal and external pharmacies to ensure medication is available when needed. Care Coordination • Ensure patients are scheduled for all appointments required by the Hepatitis C Program., • Collaborate with hepatitis C providers to ensure laboratory tests and referrals are ordered and completed., • Follow up with patients who miss appointments or other program requirements., • Provide referrals to appropriate internal and external resources, including insurance navigation, care management, partner notification, health education, housing, and harm‑reduction services., • Assist patients with applications for coverage of medical visits, laboratory fees, and medications (e.g., NYS HepCAP, Trillium Health Sliding Fee Scale, patient assistance programs, and prior authorizations through third‑party payers)., • Serve as liaison with internal staff, pharmacies, home care services, and community agencies to promote linkage, retention, and treatment adherence. Testing • Provide rapid hepatitis C testing and dried blood spot confirmatory testing when necessary., • Discuss risk‑reduction strategies and assist clients in developing practical, client‑centered risk‑reduction plans., • Connect clients to services and care., • Provide condoms and other risk‑reduction supplies., • Demonstrate developing knowledge of HIV, HCV, STIs, substance use‑related factors, health disparities, and other health‑related issues relevant to Trillium Health’s mission and vision., • Document testing services as required by funders. Programming • Present culturally competent educational and risk‑reduction programming and hepatitis C prevention and treatment education to clients, patients, staff, volunteers, and community members., • Ensure hepatitis C prevention is integrated into outreach and programming activities., • Distribute current and appropriate educational and service materials during outreach, one‑on‑one encounters, and programming., • Demonstrate developing knowledge of hepatitis C, priority populations, and related health issues., • Learn and implement Evidence‑Based Interventions and structured programming., • Serve as an ambassador of all Trillium Health and The MOCHA Center services during community‑based outreach, education, and testing. Administrative Services • Document all services provided in accordance with funder and program protocols., • Enter, compile, and report program data as required by program and funders., • Maintain inventory of tools, patient education materials, and incentives., • Participate in a minimum of 30 hours of training and continuing education annually., • Prepare for and participate in monthly meetings to review caseload and quality data with the hepatitis C team., • Participate in Hepatitis C QAPI meetings and complete quality improvement initiatives as assigned., • Assist the Manager with tasks requested by Trillium Health leadership and/or the AIDS Institute, including monthly narratives and required documentation. Miscellaneous: • Requires the ability and commitment to respect and support patients, other employees and visitors with various lived experiences., • Requires individual demonstration of commitment to the mission, vision, One Trillium values, behaviors and modeling them in the organization., • Responsible for maintaining confidentiality of all patient, client, employee, protected and proprietary information., • Employees are accountable for meeting the performance standards of their departments and must participate as requested in compliance audits and quality improvement plans., • Required to participate in continuous improvement of job responsibilities and organizational or work processes to advance the organization or department., • Other specific duties as assigned. Required Skills/Abilities: • Experience in a community health role related to hepatitis C and familiarity with general health guidelines preferred., • Experience in community health settings with direct patient care interaction required., • Excellent communication and teaching skills., • Bilingual preferred., • Proficiency in word‑processing and spreadsheet software required., • Valid driver’s license and reliable transportation required. Education and Experience: • Applicants must meet one of the following:, • High school diploma and five (5) years of related experience; or, • Associate’s degree and three (3) years of related experience; or, • Bachelor’s degree in Public Health, Psychology, Science, Health Education, Social Work, or a related field. Physical Requirements: While performing the duties of this job, the employee is required to stand, sit, walk, use hands to finger, handle, or feel; reach with hands and arms; talk; and hear. Occasionally the employee must stoop, bend, and lift or move up to 25 lbs. Vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position.

Job Description Agency Profile: Spectrum Health & Human Services respectfully partners with adults, children, and families as they recover from behavioral, emotional, mental health and/or substance related disorders by offering individualized and meaningful opportunities of hope, empowerment and support to achieve self-defined improvements in their quality of life. Full-time: 31 East Main Street, Rochester, NY SUMMARY OF POSITION FUNCTION: The Forensic Housing Peer Specialist uses lived experience with incarceration, successful reintegration and/or the Behavioral Health System to provide mentorship, support, and advocacy to individuals who were formerly incarcerated at NYS Correctional Facilities. The Peer Specialist helps clients navigate resources, overcome barriers and build a stable healthy life after being released into the community. MAJOR DUTIES AND RESPONSIBILITES: • Knowledge and demonstration of agency core values in day-to-day activities, • Assist individuals with their Daily Living Skills, • Assist with home visits to client residence, • Provide engagement and support for individuals experiencing social, emotional, medical, developmental, financial, and substance use challenges in their homes and/or communities., • Provide education, peer counseling, and assist with modeling effective coping skills., • Work with care coordinators and other community providers, • Self-advocacy, self-efficacy, and empowerment, • Promote advocacy on behalf of individuals and support self-advocacy, • Assist in the development of and utilization of self-help tools if applicable., • Sharing personal experiences to build rapport inspires hope, • Facilitate or co-facilitate peer support groups, workshops or educational sessions., • Collaborate with Legal entities such as parole/probation officers, re-entry coordinator, court systems, Department of Social Services, etc. to assist with successful transitions., • Assist individual in obtaining vocational and employment opportunities, • Provide Critical Time Support upon immediate release from incarceration, • Build and maintain community connections and natural supports SKILLS/COMPETENCIES: • Proficient in the use of computer software such as MS Word, Excel, Power Point, Desktop Publishing, Outlook, etc. EDUCATION REQUIREMENTS: • Current NYCPS Certified Peer Specialists Credential or CRPA Certified Recovery Peer Advocate or working towards obtaining it, • High School Diploma or GED EXPERIENCE: • Preferred One-year work related system, • Utilization of Electronic Data Systems, • Lived experience in the Criminal Justice System and/or Behavioral Health System., • Must possess a Valid Drivers License and a vehicle with an acceptable driving record. COMPENSATION: $17.46/hr - $22.26/hr

Job DescriptionDescription: Position Summary East House is a dedicated non-profit organization committed to supporting individuals on their journey to recovery. We provide comprehensive services, including residential support, counseling, peer support and community outreach to empower individuals to overcome mental health and substance use disorders and lead fulfilling lives. Our mission is to foster a supportive environment that promotes healing and long-term recovery, while upholding our humanistic, optimistic, progressive, and collaborative values rooted in integrity. The Intake Coordinator evaluates and coordinates admissions for referred individuals, serving as the primary liaison to referral sources from initial inquiry through placement. The incumbent screens referrals, conducts assessments and Admission Safety Reviews, communicates decisions, and coordinates timely placement to support occupancy goals while maintaining complete, compliant documentation to regulatory, funder, and agency standards. The Intake Coordinator partners with program staff and community providers to keep referral flow efficient and the intake experience client centered. In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. East House considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. Responsibilities Residents Appropriate for Services · Serves as liaison to referral sources and responds to general inquiries regarding referrals. · Screens referrals. · Assesses and evaluates individuals who are referred to determine their appropriateness for admission. · Coordinates Admission Safety Reviews of clients who meet risk criteria. · Prepares summaries of client evaluations. · Communicates outcome of admission decision to referral sources and referred individuals. · Coordinates placement in appropriate unit for individuals who have been accepted for admission. Occupancy Goals Met · Provides outreach and information to potential referral sources about East House services. · Coordinates flow of referrals and evaluations to maximize the utilization of beds. · Reports on the status of referrals, referral trends and other information regarding service utilization with other agency staff and community service providers. Documentation Standards Met · Maintains documentation to the standards defined by regulators, funders and East House policies and procedures. Note: This job description may not cover all job duties and is subject to change without notice. Job duties, responsibilities, and/or activities may change at any time with or without notice. Reasonable Accommodation East House provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-238-4800 or email your request to HRTeam@easthouse.org. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. EEO Statement East House provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability, or any other protected statuses in its hiring, promotions, and other employment activities. Requirements: Qualifications Preferred Skills/Abilities • Demonstrated ability to provide comprehensive assessment and evaluations of persons with diverse psychiatric and/or chemical dependency diagnoses who are referred for residential recovery services., • Knowledge of Monroe County mental health, substance use and/or residential service systems preferred., • Basic Computer Literacy as evidenced by the ability to go online and conduct basic searches on the Internet, check his/her email account, create and send email with an attachment and use simple email features. Can open spreadsheets and word processing documents to read and make simple edits., • Basic Microsoft Word skills as evidenced by the ability to produce basic business letters and simple tables and charts; as well as check spelling, set tabs, change page orientation, sort, save, open and organize electronic files., • Experience using multiple database programs required. Required Education and Experience • Bachelor’s degree in human service-related field and 2 years paid human service experience, or equivalent combination of education and experience., • Bachelor’s degree in human service-related field and 3-5 years paid human service experience, or equivalent combination of education and experience needed for Sr. Intake Coordinator., • Must be a QHP as defined by OASAS and/or OMH Operating Regulations. (CASAC, LMHC, LMSW). COMPETENCIES Alignment with East House Values · Humanistic, Collaborative, Optimistic, Progressive, Integrity. · Represents the organization professionally and aligns with its mission. · Performs work with integrity and in compliance with established processes, procedures, and regulations. Accountability · Takes responsibility for all work activities and personal actions. · Follows through on commitments; implements decisions that have been agreed upon. · Maintains confidentiality with sensitive information. · Acknowledges and learns from mistakes without blaming others. · Recognizes the impact of one’s behavior on others. Commitment to Belonging, Respect, and Building a Supportive Community · Values and appreciates the unique backgrounds, experiences, and perspectives of every individual. · Actively includes others in conversations and decision-making, fostering connections by learning about others' interests, and celebrating achievements to make individuals feel valued. · Listening without judgment, communicating and interacting politely and civilly, and acknowledging others' contributions to show appreciation and build trust. · Offering help, encouraging collaboration, and creating safe spaces where everyone feels comfortable sharing ideas and concerns. Working Conditions/Work Environment • Traditional office or household environment., • Occasionally subjected to pressure due to time demands., • Position requires frequent travel in Monroe County and some in the surrounding counties. Physical/Mental Demands • Job frequently requires sitting, handling objects and paperwork, work with a computer and communicating with others both verbally and in written format., • Job involves occasional lifting of up to 30 lbs., walking, standing and reaching., • Finger dexterity to a level that allows the ability to operate a telephone and computer keyboard., • Hearing needed to a level that enables one to hear normal conversation., • Visual requirements to the level of being able to read documents and a computer screen., • Ability to read and interpret policies, procedures and various other information., • Ability to maintain emotional control under stressful situations.

Job DescriptionDescription:East House is a dedicated non-profit organization committed to supporting individuals on their journey to recovery. We provide comprehensive services, including residential support, counseling, peer support and community outreach to empower individuals to overcome mental health and substance use disorders and lead fulfilling lives. Our mission is to foster a supportive environment that promotes healing and long-term recovery. The Service Coordinator is responsible for partnering with clients in recovery from mental illness, chemical dependency and/or co-occurring conditions to identify, access, and maintain linkages with treatment, housing, rehabilitation, and community services. The goal is to help individuals maintain stable housing in the community and improve their overall quality of life. Working within a person-centered approach, the Service Coordinator teaches clients essential living skills for independent living. In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. East House considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. Requirements: . Partner with clients to develop individualized service plans based on client-identified goals. · Coordinate and advocate for access to mental health, substance use, physical health, financial, and other community resources. · Provide support in the community and in client homes, utilizing clinical knowledge and sound judgment. · Participate in case reviews and planning to ensure quality and stability of client services. · Support client access to housing, including landlord relations, lease retention, and financial assistance. · Assist clients with benefit applications, budgeting, and payee agency coordination. · Promote family well-being through school, recreation, and healthcare connections. · Provide medication support as required by the program. · Maintain documentation in accordance with funder and agency standards. Note: This job description may not cover all job duties and is subject to change without notice. Job duties, responsibilities, and/or activities may change at any time with or without notice. Qualifications Education & Experience • High School Diploma or equivalent and 4-6 years of human services experience, OR, • Associate degree and 2-4 years of experience, OR, • Bachelor’s degree in human services and 1-3 years of experience. Licenses/Certifications · Valid NYS driver’s license in good standing and access to a personal vehicle for work-related tasks. Skills & Abilities · Knowledge and experience supporting culturally diverse individuals with psychiatric or chemical dependency concerns. · Skills in counseling, crisis assessment and intervention, communication, and client monitoring. · Proficiency in Microsoft Word, basic computer literacy, and database usage. COMPETENCIES Alignment with East House Values · Humanistic, Collaborative, Optimistic, Progressive, Integrity. · Represents the organization professionally and aligns with its mission · Performs work with integrity and in compliance with established processes, procedures, and regulations. Accountability · Takes responsibility for all work activities and personal actions. · Follows through on commitments; implements decisions that have been agreed upon. · Maintains confidentiality with sensitive information. · Acknowledges and learns from mistakes without blaming others. · Recognizes the impact of one’s behavior on others. Commitment to Diversity, Equity, Inclusion & Belonging · Values and embraces differences, backgrounds, experiences, and opinions of individuals and groups. · Promotes an environment where everyone feels respected and included. Working Conditions/Work Environment • Traditional office or household environment with occasional evening or weekend hours. • Frequent travel and client transport required. Physical Demands • Requires sitting, handling paperwork, using a computer, and effective verbal/written communication. • Occasional lifting (up to 30 lbs.), walking, standing, stair climbing, and travel., • Visual and auditory acuity for normal office tasks. Reasonable Accommodation East House provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-238-4800 or email your request to HRTeam@easthouse.org. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. EEO Statement East House provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability, or any other protected statuses in its hiring, promotions, and other employment activities.

Job DescriptionAbout Midvale Midvale Golf & Country Club is a private club with a strong tradition and an active membership community. The Club hosts weddings, golf outings, corporate meetings, and member events throughout the year, providing a high-quality hospitality experience in a premier setting. Position Overview Midvale is seeking an Event Sales & Events Manager to lead event sales, planning, and execution for weddings, corporate events, golf tournaments, and private functions. This role is responsible for the full event lifecycle, including venue sales, client relationship management, event planning, and on-site coordination. The position works closely with the golf operations team and food and beverage team to deliver seamless, high-quality events. This is an on-site role that requires availability for evenings, weekends, and holidays based on the event schedule. Key Responsibilities • Manage the event sales process, including lead generation, client inquiries, tours, proposals, and contract execution, • Coordinate and execute weddings, corporate events, golf outings, and private events, • Build and maintain strong client relationships to drive repeat business and referrals, • Use Tripleseat® event management software to track inquiries, bookings, and event details, • Lead weekly Banquet Event Order (BEO) meetings with internal teams, • Collaborate with Food & Beverage, culinary, and golf operations teams to ensure seamless event execution, • Oversee event timelines, setup, and on-site coordination, • Develop and implement club social events and member programming, • Track event revenue, expenses, and commissions, • Ensure all events meet the Club's hospitality and service standardsQualifications, • Experience in event sales, event planning, hospitality management, or venue coordination, • Strong organizational and multitasking skills in a fast-paced environment, • Experience with event management or CRM software (Tripleseat® or similar preferred), • Excellent communication and client-facing skills, • Ability to work a flexible schedule, including evenings and weekends, • Experience in a private club, golf course, hotel, or event venue preferredCompensation & Benefits, • Base salary of $62,000 plus commission, • Paid time off, • Golf privileges and employee meals, • Professional development opportunities within the club and hospitality industry Keywords: event manager, event coordinator, wedding coordinator, event sales manager, banquet manager, hospitality manager, venue sales, private events, corporate events

Job DescriptionJob Overview: We are seeking a highly motivated and skilled Welding Engineer to join our team. We are looking for individuals that will be responsible for developing welding techniques, procedures, and application of welding equipment to problems involving fabrication of metals, utilizing knowledge of production specifications, properties and characteristics of metals and metal alloys, and engineering principles: Conducts research and development investigations to develop and test new fabrication processes and procedures, improve existing or develop new welding equipment, develop new or modify current welding methods, techniques, and procedures. Key Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individual with disabilities to perform the essential job functions. • Develop weld profiles and processes that are appropriate for the materials and application of the product., • Design fixtures required for welding and fabrication using Solidworks models and drawings., • Develops and monitors processes to meet ASME Codes including analyzing weld coupons and creating reports. CWI certification preferred. • Write and maintain Welding Procedure Standards (WPS) for general and specific welding applications., • Direct and coordinate technical personnel in performing inspections to ensure workers' compliance with established welding procedures, restrictions, and standards; in testing welds for conformance with code requirements; or testing welding personnel for certification. • Proficient in implementing MIG, TIG and Resistance Welding processes, and is familiar with welding equipment and consumables used in production welding. • The Welding Engineer is responsible for supporting and troubleshooting welding manufacturing processes, optimizing production capabilities and driving welding improvements. • Observe and monitor weld processes for conformance to established WPS as Welding Coordinator, • Possess a general knowledge of Metal fabrication processes, techniques, and engineering including but not limited to CNC blanking, press brakes, stamping, machining, and finishing processes., • Collaborate and communicate across cross functional departments while applying knowledge and experience to innovate and improve welding processes used to manufacture products., • Explore new welding technologies that can be applied to improve Productivity and Quality and facilitate entry into new markets or provides a competitive advantage., • Apply problem-solving skills with an analytical approach and attention to detail. Directs data collection for analysis of weld processes., • Promote and adopt the continuous improvement culture by focusing on problem solving to drive improvements in the organizations safety, quality, operational performance, customer satisfaction, and overall financial health of the company.Qualifications:, • Bachelors degree (B.S.) in engineering 3-5 years related experience or training or equivalent combination of education and experience. • Experience in welding process development, • Experience in use of robotics. Computer Skills: To perform this job successfully, an individual should have knowledge and proficiency in the use of Microsoft Word, Microsoft Excel, Outlook, and Solidworks. Experience with robotic programming. Other Requirements: To perform this job successfully, an individual must have the ability to read blueprints, knowledge of business practices/protocols, and be able to maintain confidential information. Good communication skills with the ability to develop reports and verbally communicate with different levels inside and outside the organization. • Ability to work effectively and efficiently independently, cross functionally, or part of a team., • Ability to be effective working with shop floor employees and to adjust work schedule at times if needed., • Ability to handle a variety of assignments and changing priorities., • Good computer skills with proficiency in Microsoft Excel, Word, and Power Point., • Experience with MRP software, PLEX preferred. Language Skills: High Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills: High Skills: Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability: High Skills: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Physical Demands: The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the Associate is regularly required to walk, sit, use of computer keyboard, maneuver through the office and factory, use a 10-key calculator, and communicate with customer and management in person, by email or via telephone, and the Associate is occasionally required to lift and/or move up to 50 pounds. PPE: Must wear safety glasses with side shields and steel toe/composite shoes while on the production floor. Gloves may be required if handling parts. Work Environment: The work environment characteristics described here are representative of those an Associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform within the described work environment. Hours: • Full Time - 40 hours per week, • Monday - FridayBenefits:, • Competitive salary and benefits package., • Opportunity to work in a dynamic and innovative environment., • Professional growth and development opportunities., • Collaborative and supportive work culture.Contact Us:, • Email: pbanahene@pmbtalent.com, • Call: 585-420-8599Equal Employment Opportunity: Our client is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Job Description Job Title: Internal Audit Coordinator Department: Compliance Position Type: Full-Time FLSA: Non-exempt Job Summary: Internal Audit Coordinator will be responsible to assisting the Compliance Audit & Risk Manager with the implementation of the Organizations Audit Workplan, by coordinating internal audit activities. Responsible for working with various departments to ensure compliance with internal policies, regulations including grant requirements. This role will involve planning, executing and reporting on internal audits, identifying areas of improvement, and providing recommendations for enhancing operational efficiency and compliance. Duties/Responsibilities: • Monitor and assess compliance with FQHC guidelines, regulations, and reporting requirements., • Conduct audits to ensure that programs and services (including grant-funded) adhere to established policies and procedures., • Work with Compliance Audit & Risk Manager in developing an annual audit workplan based on previous audit findings (internal & external), risk assessments and organizational priorities., • Implement audit work plan by completing internal audits to evaluate the effectiveness of internal controls and program operations., • Attend Monitoring visit entrance/exit meetings and provide updates to Compliance Audit & Risk Manager on visit findings., • Assist with ensuring timely submission of Corrective Action Plans for site visit findings and monitor implementation of those plans to ensure follow-through and completion., • Maintain comprehensive and organized audit documentation., • Prepare detailed audit reports, highlighting findings and recommendations., • Communicate audit results to relevant stakeholders, including department heads and grant managers., • Work with program management to review corrective action plans and monitor the status of all corrective actions plans until fully resolved., • Identify opportunities for process improvements and efficiency enhancements including within the grant funded programs., • Recommend corrective actions to address identified weaknesses and enhance overall compliance performance., • Work with management to monitor the effectiveness of implemented corrective action plans., • Support program management by providing support and guidance on grant compliance matters. Stay informed about changes in regulations and industry best practices including grant management and internal auditing. Miscellaneous: • Requires the ability and commitment to respect and support patients, other employees and visitors with various lived experiences., • Requires individual demonstration of commitment to the mission, vision, One Trillium values, behaviors and modeling them in the organization., • Responsible for maintaining confidentiality of all patient, client, employee, protected and proprietary information., • Employees are accountable for meeting the performance standards of their departments and must participate as requested in compliance audits and quality improvement plans., • Required to participate in continuous improvement of job responsibilities and organizational or work processes to advance the organization or department., • Other specific duties as assigned. Education and Experience: • Minimum of 2 years' experience auditing in a healthcare setting., • Regulatory compliance knowledge such as HIPAA, compliance, audit, etc., • FQHC experience preferred. Physical Requirements: While performing the duties of this job, the employee is required to stand, sit, walk, use hands to finger, handle, or feel; reach with hands and arms; talk; and hear. Occasionally the employee must stoop, bend, and lift or move up to 25 lbs. Vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position.

Job Description Role and Responsibilities This position coordinates and ensures compliance to the Face-to-Face client visit with their primary care physician requirement. This role involves coordination and follow-up with clinical staff and physicians. Essential Functions • Process Workflow in HCHB to produce Face-to-Face documents for physician signature, in accordance with the regulations., • Run reports and monitor compliance of returned forms and review for adequacy of documentation to meet the intent of federal regulations., • Coordinate with physicians/physician’s office staff and HCR clinical staff, as needed, to procure forms not completed., • Review returned documentation to ensure clinical components of the requirements are met., • Process documents through HCHB to allow billing to occur., • Other duties as assigned. This job description reflects management’s assignment of essential functions; and nothing in this herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Education Requirements • Associate’s degree required. Qualifications and Requirements • Current, valid LPN license from NYS Department of Education required., • This role will require critical thinking skills, strong organizational skills, and excellent communication skills., • There is also a need for clinical oversight/interpretation when reviewing the documentation., • Must possess basic computer skills – Email, Internet, Microsoft Office. Work Environment The Face-to-Face Coordinator LPN is primarily in an office setting and may be exposed to outdoor conditions. The working conditions are classified as sedentary work: • Sedentary work - Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Physical Requirements The following is a description of the physical requirements on a daily basis for the Face-to-Face Coordinator LPN. While performing the duties of the job the employee is regularly expected to: • Stand, • Sit, • Hear, • Walk, • Talk, • Stoop or kneel, • Repetitive motion This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. EOE/AA Minority / Female / Disability / Veteran

Job DescriptionDescription: Overview: The Service Coordinator HOPE partners with clients recovering from mental illness, chemical dependency, and/or co-occurring conditions to identify, access, and maintain linkages with treatment, housing, rehabilitation, and community services. Working within a person-centered approach, the Service Coordinator teaches essential living skills to support clients in achieving stable, independent living and improving their quality of life. In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. East House considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. Key Responsibilities: Services That Address Client Goals: • Develop individualized Service Plans with clients based on their goals., • Manage caseload to coordinate services within the community network., • Advocate for clients' mental health, chemical dependency, physical health, financial, legal, career, social supports, and recreational services., • Provide transportation as needed and complete necessary referrals., • Interact independently with clients in various settings, using knowledge of mental illness and sound judgment., • Participate in case reviews to ensure quality services., • Maintain knowledge of best practices and community resources through ongoing training and education. Effective Housing Support Services: • Collaborate with clients to locate and maintain affordable housing., • Support and advocate in client-landlord relationships., • Develop and maintain positive relationships with landlords, neighbors, community groups, referral sources, and service agencies., • Facilitate access to housing subsidies, utility assistance, food pantries, and other community resources. Clients’ Benefits and Income Management: • Assist clients with benefit applications and recertification., • Advocate for appropriate funding sources., • Teach budgeting skills to clients. Coordinated Services to Family Members: • Facilitate access to mental health, educational, and social services for clients' dependent children., • Promote household self-sufficiency using family development practices., • Assist clients in identifying and accessing resources for their children's special needs., • Coach parents to participate in school, health, and recreational programs for their children., • Provide education and support to clients' families and friends. Safely Manage Medications (if required): • Supervise clients in managing their medications., • Adhere to medication policies and procedures. Documentation Standards: • Maintain documentation to standards defined by funders and policies., • Meet documentation standards as evidenced by audits and chart reviews. Reasonable Accommodation East House provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-238-4800 or email your request to HRTeam@easthouse.org. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. East House provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability, or any other protected statuses in its hiring, promotions, and other employment activities. East House is a proud RMAPI (Rochester-Monroe Anti-Poverty Initiative) Level Up Champion for our commitment to social justice and promoting economic mobility in our community. Requirements: Position Qualifications: Minimum Education & Experience: • High School Diploma or equivalent with 4-6 years of paid human service experience, or, • Associate's degree with 2-4 years of paid human service experience, or, • Bachelor's degree in a human service-related field with 1-3 years of paid human service experience. Licensure/Certifications: • NYS motor vehicle license, safe driving record, and availability of a personal vehicle for work. Other Skills/Knowledge/Experience: • Effective counseling with culturally diverse individuals with psychiatric and/or chemical dependency issues., • Skills in counseling, crisis assessment, and intervention within a psychiatric rehabilitation framework., • Goal planning and implementation; effective communication and teamwork with diverse clients and staff., • Ability to assess, monitor, and evaluate needs and progress., • Basic computer literacy and Microsoft Word skills., • Experience using multiple database programs. Physical/Mental Demands: • Frequent sitting, handling objects, using a computer, and verbal/written communication., • Occasional lifting up to 30 lbs., walking, standing, and reaching., • Finger dexterity, hearing, and visual requirements for computer and document use., • Ability to maintain emotional control under stress and travel to client homes. Working Conditions: • Traditional office or household environment., • Occasional pressure due to time demands., • Occasional travel to other facilities., • Weekend and evening availability required., • Frequent local travel and client transportation.

Job DescriptionDescription: We are Hiring! Job Posting: Self-Directed Services Staff Location: Client Dependent / Community Based Department: I/DD - SDS Schedule: Varied, dependent on client need Salary: $15.50/hour for administrative work, Rate for work with client set by client/family General Description Provide assistance and instruction in activities necessary to promote and maintain independence for individuals with intellectual/developmental disabilities who chose to Self-Direct their services. The Self- Directed Program provides as needed care to individuals as assigned, to meet their daily needs and enable them to function at the highest possible level. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Assists individual with specific facilitative outcomes as described in each individualized Self-Directed Plan. These duties may include personal care, community integration, money management, advocacy, employment needs and respite., • Continually seeks opportunities to meet individual’s psychosocial needs through both care planned and spontaneous actions., • Provides reliable, safe, high-quality services as directed, in a thorough and caring manner., • Implements a person-centered approach to services., • Follows universal precautions, proper infection control, sanitation, and safety standards of practice in all work and activities., • Completes paper time sheet/invoice and web- based time keeping in a timely manner in accordance with payroll processing., • Communicates with supervisor and Circle of Support about individual’s habilitation plans that may need revisions or updates., • Communicates effectively with individuals with intellectual/developmental disabilities, the Circle of Support, Broker, Fiscal Intermediary Coordinator, service coordinator, supervisor, interagency professionals, community professionals and families., • Consistently works with all team members, led by individual and family preference to meet the needs and desires of the individual served., • Respects the individual’s dignity, privacy, property, religion, and culture., • Documents and maintains accurate records of contacts with individuals., • Provides appropriate interventions to all crisis situations. Provide immediate notification to appropriate person of any allegation of abuse or neglect., • Provides transportation, as needed, to individuals and follows safety procedures regarding transportation., • Maintains flexibility in schedule based on needs of individuals assigned., • Is dependable and arrives on time, ready for responsibilities., • Participates in relevant Agency meetings and/or trainings., • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse, • Other duties as assigned by individual being served or CCFCS SDS Supervisor. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact in our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements: Qualifications Education: High School Diploma or equivalent preferred. Relevant combination of education and experience will be considered. Credential: If driving is required, a clean and valid NY State Driver License and access to a reliable and insured vehicle is required. Agency requirements dictate anyone whose job description includes driving responsibilities to be at least 21 years of age. Experience: At least 1 year of practical experience working with individuals with intellectual/developmental disabilities preferred. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law. Additional Requirements: • All business will be conducted in an ethical manner, in conformance with all state and federal laws and regulations., • Full adherence will be given to the CCFCS Code of Conduct, and all policies/procedures related to compliance., • Demonstrates behaviors and attitudes which support agency mission philosophy and policies., • Fosters agency, department and program wide cooperation and teamwork through use of positive/constructive communication techniques., • Maintains absolute confidentiality of all records reviewed including individual’s records, employee records and billing records., • Ability to work a combination of day, evening, overnight and weekend hours, as needed., • Ability to effectively communicate with individuals with intellectual/developmental disabilities., • Ability to effectively teach, monitor and assist individuals with intellectual/developmental disabilities., • Ability to work both independently and cooperatively as a team member., • Ability to ascend and descend stairs., • Ability to provide physical interventions such as lifting, grasping, holding as necessary., • Commitment to Agency Mission Statement, • Provide effective, equitable, understandable, and respectful quality care and services that are responsive to diverse cultural health beliefs and practices, preferred languages, health literacy and other communication needs

Job DescriptionDescription: We are Hiring! Job Posting: Self-Directed Services Staff Location: Client Dependent / Community Based Department: I/DD - SDS Schedule: Varied, dependent on client need Salary: $15.50/hour for administrative work, Rate for work with client set by client/family General Description Provide assistance and instruction in activities necessary to promote and maintain independence for individuals with intellectual/developmental disabilities who chose to Self-Direct their services. The Self- Directed Program provides as needed care to individuals as assigned, to meet their daily needs and enable them to function at the highest possible level. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Assists individual with specific facilitative outcomes as described in each individualized Self-Directed Plan. These duties may include personal care, community integration, money management, advocacy, employment needs and respite., • Continually seeks opportunities to meet individual’s psychosocial needs through both care planned and spontaneous actions., • Provides reliable, safe, high-quality services as directed, in a thorough and caring manner., • Implements a person-centered approach to services., • Follows universal precautions, proper infection control, sanitation, and safety standards of practice in all work and activities., • Completes paper time sheet/invoice and web- based time keeping in a timely manner in accordance with payroll processing., • Communicates with supervisor and Circle of Support about individual’s habilitation plans that may need revisions or updates., • Communicates effectively with individuals with intellectual/developmental disabilities, the Circle of Support, Broker, Fiscal Intermediary Coordinator, service coordinator, supervisor, interagency professionals, community professionals and families., • Consistently works with all team members, led by individual and family preference to meet the needs and desires of the individual served., • Respects the individual’s dignity, privacy, property, religion, and culture., • Documents and maintains accurate records of contacts with individuals., • Provides appropriate interventions to all crisis situations. Provide immediate notification to appropriate person of any allegation of abuse or neglect., • Provides transportation, as needed, to individuals and follows safety procedures regarding transportation., • Maintains flexibility in schedule based on needs of individuals assigned., • Is dependable and arrives on time, ready for responsibilities., • Participates in relevant Agency meetings and/or trainings., • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse, • Other duties as assigned by individual being served or CCFCS SDS Supervisor. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact in our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements: Qualifications Education: High School Diploma or equivalent preferred. Relevant combination of education and experience will be considered. Credential: If driving is required, a clean and valid NY State Driver License and access to a reliable and insured vehicle is required. Agency requirements dictate anyone whose job description includes driving responsibilities to be at least 21 years of age. Experience: At least 1 year of practical experience working with individuals with intellectual/developmental disabilities preferred. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law. Additional Requirements: • All business will be conducted in an ethical manner, in conformance with all state and federal laws and regulations., • Full adherence will be given to the CCFCS Code of Conduct, and all policies/procedures related to compliance., • Demonstrates behaviors and attitudes which support agency mission philosophy and policies., • Fosters agency, department and program wide cooperation and teamwork through use of positive/constructive communication techniques., • Maintains absolute confidentiality of all records reviewed including individual’s records, employee records and billing records., • Ability to work a combination of day, evening, overnight and weekend hours, as needed., • Ability to effectively communicate with individuals with intellectual/developmental disabilities., • Ability to effectively teach, monitor and assist individuals with intellectual/developmental disabilities., • Ability to work both independently and cooperatively as a team member., • Ability to ascend and descend stairs., • Ability to provide physical interventions such as lifting, grasping, holding as necessary., • Commitment to Agency Mission Statement, • Provide effective, equitable, understandable, and respectful quality care and services that are responsive to diverse cultural health beliefs and practices, preferred languages, health literacy and other communication needs

Job Description Client Access Coordinator VoiceOver Speech Pathology Practice At VoiceOver, we provide voice professional voice coaching as well as traditional voice therapy. Our mission is to create a supportive and empowering environment where every person feels heard, respected, and encouraged. We are a growing practice seeking a client access coordinator. If you are bright, independent, organized and process- oriented we want to meet you! Position Overview We are seeking a client- access coordinator to be the welcoming face and organizational backbone of our clinic. This role combines client-facing support with behind-the-scenes coordination, ensuring our clients have a smooth, supportive experience from intake through their program. Key Responsibilities • Front Desk Management, • Greet clients warmly and ensure a welcoming, professional environment., • Answer incoming calls, manage voicemails, and process faxes., • Provide empathetic, encouraging support to patients in all stages of therapy., • Patient Intake & Scheduling, • Process incoming referrals and initiate patient intake., • Collect and verify insurance information., • Coordinate with billing and insurance companies to secure authorizations for evaluations and therapy sessions., • Track insurance approvals and manage follow-up scheduling., • Administrative Coordination, • Maintain accurate scheduling records., • Communicate with clinical and billing teams to ensure smooth operations., • Adapt workflows and priorities as practice needs evolve., • A requirement of this position is the ability to use VoiceOver’s client-facing phone register: clear, resonant, unhurried, polished, and appropriate for high-touch client interactions. We provide training and feedback for this standard. Ideal Candidate • College degree, • Previous experience in a medical scheduling, front desk, or healthcare administration role., • Strong organizational skills with the ability to manage multiple tasks at once., • Excellent communication and interpersonal skills—able to bring joyful energy to client interactions while maintaining professionalism and empathy., • Our business is growing and our needs can require rapid adjustment in tasks and strategy - being able to adjust workflows and prioritization as needed by management is required., • Tech-savvy with the ability to learn and use scheduling and medical office software. Why Join VOICEOVER? • Be part of a mission-driven practice making a meaningful difference in clients’ lives., • Work in a collaborative, supportive, and inclusive environment., • Grow with us as we expand our services and reach. Please provide 3 references along with your resume. Location: 1655 Elmwood Avenue Suite 125, Rochester NY, 14620 Hours: Part-Time, Monday through Thursday 11:30 AM to 4:30 PM Friday, 9:30 AM to 2:30 PM Compensation: $20.00/hr Benefits: 2 Weeks of Paid Vacation, Sick Leave, ICHRA health plan options Job Types: Part-time Work Location: In person

Job DescriptionClient Service Specialist – Home Care and Staffing Coordinator NurseCore is seeking a Client Service Specialist - Staffing Coordinator for our Rochester home care and healthcare staffing office. As a national leader in home care and healthcare staffing services, we offer competitive compensation and the chance to build a rewarding and fulfilling career. If you’re motivated, enthusiastic and have experience in healthcare, you won’t want to miss this opportunity! Join us at the heart of healthcare, apply today! Responsibilities The Client Service Specialist – Home Care and Healthcare Staffing Coordinator provides overall non-clinical management of a group of patients as organized and assigned, making sure the patients are safe in their homes with adequate staff and that nursing personnel are operating effectively with physician orders. • Receives and coordinates home care and staffing referrals, to include appropriate authorization, • Assigns qualified personnel competent to work cases, including rescheduling cancellations, • Supports Branch recruitment efforts to include hiring adequate field staff to cover existing and growing census, • Ensures compliance with licensure and credentialing requirements, • Counsels field employees involving violation of non-clinical matters, • Initiates complaint and service failure reporting and investigation, including appropriate and ongoing resolution, • Exemplifies awesome company standards Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Experience: • At least one year of training or experience in a service-related industry, • At least one year of experience in home care and / or healthcare staffing with commercial insurance and private pay experience preferred., • Experience should emphasize problem solving skills in a patient care setting.Education:, • College Degree strongly preferred., • High School graduate with an associate degree in a related field required Powered by JazzHR UfB9OD5OnT

Job Description National Accounts Coordinator About the Company Empire Fire Protection Services is an affiliated company of Guardian Fire Protection and a leading provider of comprehensive fire protection and life safety solutions, proudly serving the Rochester region and communities throughout New York and Pennsylvania for more than 25 years. Headquartered in Rochester, Empire Fire delivers end‑to‑end services - including inspection, testing, maintenance, design, installation, and emergency response - across a full range of systems such as fire alarms and monitoring, fire sprinklers, fire extinguishers, emergency lighting, kitchen fire suppression, special hazard systems, fire pumps, and backflow prevention. Empire Fire is known for its safety‑first culture, technical expertise, and commitment to integrity, responsiveness, and long‑term customer partnerships. Learn more at www.empirefps.com About the Opportunity The National Accounts Coordinator serves as the operational backbone of the national accounts division, acting as the primary conduit between national account clients, exterior branch offices, and internal leadership. This role is responsible for the day-to-day coordination of service work, communication management, and billing support across a multi-state portfolio of national accounts. Job Duties Work Order Dispatch & Field Coordination • Receive, review, and dispatch work orders to the appropriate exterior branch offices and field teams, • Monitor open work orders to ensure timely acceptance, scheduling, and completion by assigned offices, • Serve as the central point of contact between national account clients and field operations, • Escalate scheduling conflicts, capacity issues, or service delays to the National Accounts Manager Client & Vendor Communication • Collect and consolidate status updates from branch offices in preparation for weekly vendor meetings, • Attend and support weekly calls with national account vendors and large client representatives, • Maintain accurate and timely communication logs for all active accounts, • Respond to client inquiries regarding work order status, scheduling, and documentation requests Account Coordination & Administrative Support • Assist national account clients with the coordination of service work, site access requirements, and quote requests, • Process and track paperwork requests including proposals, service agreements, and compliance documentation, • Maintain organized records for all assigned accounts within ServiceTrade and related platforms, • Coordinate with branch offices to ensure proper completion and submission of required field documentation Billing Support • Learn and support the national accounts billing process under direct supervision of the National Accounts Manager, • Assist in reviewing completed work orders for billing accuracy prior to invoice generation, • Track billing milestones and flag discrepancies or missing documentation to the appropriate team member, • Develop proficiency in billing workflows specific to national account work as part of career growth within the division Qualifications: Required • High school diploma or equivalent; associate's or bachelor's degree preferred, • 1–3 years of experience in a coordination, dispatch, or customer-facing administrative role, • Strong organizational skills with the ability to manage multiple open work orders simultaneously, • Clear and professional written and verbal communication skills, • Proficiency with Microsoft Office Suite (Outlook, Excel, Word) Preferred • Experience in the fire protection, facilities management, or field service industry, • Familiarity with ServiceTrade or similar field service management software, • Experience supporting billing or invoicing processes, • Ability to work in a fast-paced, multi-location environment with a high degree of accuracy Compensation • This is an hourly position based on experience. Pay is negotiable., • Quarterly bonuses Benefits • 401K with a company match, • Medical, Dental and Vision Insurance, • Company paid Short Term Disability, • Company paid Long Term Disability, • Company paid Life and AD&D insurance., • Pre-tax accounts for health and dependent care, • Aflac, • Vacation and Personal time., • Paid holidays, • Tuition Reimbursement *Empire Fire Protection Services, Inc. is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws. This link leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data. #EmpireFireProtection #FireProtection #AccountsCoordinator #Hiring #CustomerService #RochesterNY #NYJobs

Excellent DIRECT HIRE opportunity!! Join a respected and growing organization where your customer service expertise, attention to detail, and medicare experience truly make an impact. We are seeking a Medicare Account Representative to manage and support a portfolio of valued clients, helping them navigate renewals and identify opportunities to enhance their Medicare coverage. In this role, you’ll build meaningful relationships with an established book of insureds, acting as a trusted advisor during important coverage decisions. If you enjoy providing personalized service, staying organized, and working in a dynamic environment, this is a rewarding opportunity to grow your career. We’re looking for someone who thrives in a fast-paced setting and embraces the energy of peak seasons—particularly during Annual Election and Open Enrollment (September–March). Your ability to adapt, prioritize, and deliver a high level of service will be key to your success. This position is full time with the hours of 9-4:30 Monday through Friday. What does our client offer? • Fully paid employee health, dental and vision insurance is available on a single basis to all employees the first of the month following 60 days of employment., • A 401K with match is available after 1 year of service, • 1 week vacation is available for every 6 months worked, • Enhanced NYS disability benefits and employee life insurance offered to a permanent employee after 90 days., • Flexible hours and work at home options available during May—August., • Phone reimbursement to $50/month Responsibilities • Investigate, interpret and resolve inquiries from clients daily with insurance carriers and contract language., • Process and follow-up on enrollment applications; submit new sale documents on timely basis, • Develop email correspondence and conduct phone conversations with clients regarding group their re-enrollment needs., • Update annual election enrollment information for existing clients., • Conform and maintain compliance to PHI, ERISA and HIPAA regulations., • Assist with back-up on answering phones and providing customer service as needed., • Handle all other projects and duties as assigned within the office by the President or the Medicare Sales Coordinator. Education Bachelors degree or AAS Experience • Life, accident and health current license required and in good standing., • Minimum 1-2+ years’ customer service or sales assistant experience, preferably in insurance field., • Prior insurance sales/service experience preferred., • Willing to take additional insurance training courses as needed or assigned; willing to obtain any additional insurance licensing that may be required, including AHIP. Knowledge, Skills, Abilities, and Other Characteristics • Proficient level of experience on MSOffice Suite: Word, Excel, PowerPoint, Outlook; Access knowledge/training preferred., • Strong customer service skills with effective problem-solving capabilities., • Excellent communication skills, both verbal and written, to collaboratively interact with clients, insurance companies, claimants, vendors, visitors and co-workers., • Effective time management and organizational skills to meet required deadlines., • Technical competency for accurate, detailed data entry input., • Strong grammar, spelling and proofreading skills essential., • Will routinely use standard office equipment such as computer, phones, photocopiers, fax machines, and filing both electronically and in cabinets., • Able to work independently and multi-task through various assigned projects or responsibilities., • Ability to research prescription drug lists, insurance contracts and provider care lists to assist clients in making re-enrollment choices

Job Description Center for Youth: Started BY YOUTH FOR YOUTH. We partner with youth to realize their full potential, by creating opportunities, removing barriers and promoting social justice. The Center ensures understanding and values differences in people of diverse cultures, ethnic origins, sexual orientation, disabilities and beliefs. Overview: In collaboration with the Greece Central School District, this position works with TogetherNow to operate a Neighborhood Navigation Center to serve GCSD families before, during, and after school hours, using MyWayFinder software, provide person-centered support and services to community members in order to help them achieve their goals. Schedule: Full Time. Monday- Friday 8am-4pm flexibility for 1-2 evenings weekly Responsibilities: • Work in collaboration with the District Community Schools Coordinator, District Social Workers, and other mental health staff as needed to support families that participate at the Neighborhood Navigation Center, • Report directly to and meet weekly with the NNC Case Coordinator and Supervisor, • Meet with the District Community Schools Team monthly to support Community Schools Strategy, • Provide outreach and build relationships with GCSD students and families, • Help create and facilitate NNC presentations within GCSD and community partners, • Act compassionately and quickly in response to families in crisis, which may include homelessness, domestic violence, food insecurity, etc., • Become an active participant in school and community activities and events to build relationships, • Help GCSD community members identify and successfully navigate community resources and services across health, human services, education, and government sectors that are necessary to reach self-defined goals and improve their overall well-being, • Maintain regular client contact, • Advocate for clients, provide emotional support, and support self-advocacy skills when appropriate, • Execute other tasks as assigned by the NNC Case Coordinator and Supervisor Required Qualifications: • High School Diploma/ GED OR OR equivalent combination of education and experience Associate's Degree preferred, • Driver's license Skills: • Excellent organization skills, • Time management kills, • Excellent communication skills Pay Rate: $20- $22 per hour The Center for Youth Provides Equal Employment Opportunities

Job Description Role and Responsibilities Directly responsible for scheduling patient visits and assisting with coordination of client care and completion of specific tasks necessary in the operation of clinical services. Maintain HCHB tasks and reports in current status. Follow all procedures as outlined in Standard Operating Procedures (SOP) – PSC Daily Checklist, PSC HCHB responsibilities – as well as all task-specific procedures and policies. Essential Functions • Ensure voicemail and e-mail are checked on a regular basis and response to messages is timely., • Responsible for scheduling of all disciplines: skilled nursing, physical therapy, occupational therapy, speech therapy, registered dietitian, social work, home health aide, personal care aide., • Complete scheduling as ordered in HCHB to ensure agency has met care requirements for patients., • Ensure that HCHB is updated with case managers for all disciplines on all active patients., • Edit schedule for clinicians calling in sick, ensuring patients are reassigned in computer database., • Receive second calls from the field staff during the Clinical Field Staff Supervisor’s lunch hour, weekly Case Conferences, and other busy times. Refer clinical questions to Regional Director/DPS as necessary., • Complete tasks/coordination notes as shown on the action screen in HCHB and assigning staff to the requested visits according to Agency Scheduling Guidelines and PSC HCHB Responsibilities. (Tasks/Coordination Notes to be completed in HCHB on the day they arrive in workflow. Visits that arrive after normal business hours will be completed as necessary by after-hours staff. The balance will remain in workflow to be completed by the PSC who works during normal business hours)., • Give direction to field staff regarding their schedules, productivity requirements, visit completion, and adherence to the “Not Home Not Found Protocol.”, • Ensure the Hospital Hold Process is followed, as outlined in the SOP., • Ensure the Missed Visit Protocols are followed, as outlined in the SOP., • Run Scheduling Request Report multiple times per day, to ensure all necessary visits are scheduled., • Run Agency Summary Report daily, to ensure all staff have accepted work., • Run Agent Summary Report daily, for follow-up, according to policy. Provide a copy of report daily to Regional Director/DPS., • Run Client Schedule Report daily, to ensure visits are verified for billing as well as review of visits missed, reassigned, declined and office reassigned status. Follow-up with contract agencies as applicable to HHA/PCA visits unverified greater than 30 days., • Assist with internal transfer of patients between branch offices. Update HCHB and computer programs as appropriate., • May be required to serve on at least two agency wide committees per year., • Adhere to and participate in the agency’s mandatory HIPAA/Privacy Program and Employee Compliance Program., • Read and adhere to all Agency Policies and Procedures and follow the Employee Handbook Guidelines., • Entry of verbal orders received via phone., • Enter Hospital Hold Orders., • Notify physicians of visit changes, as needed., • Handle clinical patients’ questions as appropriate for Clinical scope. This job description reflects management’s assignment of essential functions; and nothing in this herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Education Requirements • High school diploma or equivalent required., • For LPN: Graduation from an accredited program of practical nursing education and unexpired/unencumbered NYS LPN licensure required., • For Physical Therapist Assistant: Graduation from an accredited program of Physical Therapist Assistant education and unexpired/unencumbered New York State Physical Therapist Assistant licensure required., • For Occupational Therapy Assistant: Graduation from an accredited program of Occupational Therapy Assistant education and unexpired/unencumbered New York State Occupational Therapy Assistant certification/licensure required. Qualifications and Requirements • Possess a good understanding of staffing and scheduling requirements related to home health care., • Computer and keyboarding experience and competency., • Possess excellent communication skills., • Ability to interact well with a great diversity of individuals., • Strong organizational skills., • Ability to manage and prioritize multiple assignments, with frequent interruptions. Work Environment The Patient Services Coordinator is primarily in an office setting and may be exposed to outdoor conditions. The working conditions are classified as light work: • Light work - Exerting up to 20 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Light work involves sitting most of the time. Physical Requirements The following is a description of the physical requirements on a daily basis for the Patient Services Coordinator. While performing the duties of the job the employee is regularly expected to: • Stand, • Sit, • Hear, • Walk, • Talk, • Stoop or kneel, • Repetitive motion This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. EOE/AA Minority / Female / Disability / Veteran

Job Description Screenvision Media is a premier cinema, video, and media organization that curates powerful and uncluttered storytelling for brands, exhibitors, and audiences at movie theatres nationwide. Our goal is to create engaging, technology forward media solutions for all of our partners, both big and small. We take pride in a culture that values creativity, collaboration, and a passion for the distinct magic of the moviegoing experience, unrivaled in its impact and engagement. Position Title: Creative Campaign Coordinator Location: Rochester, NY (Onsite 4 days/week+1 day Remote) Responsibilities: • Handle administrative tasks for the Campaign Management Department, • Act as liaison between inter-company departments, • Review and process all incoming creative materials for assigned divisions, • Interface with the Creative Department to ensure cinema campaigns are created within required specifications, • Work with clients to obtain approval of cinema campaigns for assigned divisions, • Receive and resolve complaints and problems regarding campaigns, escalate when necessary, • Interface with sales offices and clients to ensure that all necessary creative/production information is complete and accurate, • Maintain overall quality by proofing all materials prior to routing and release, • Ensure that the physical flow of all production and sign-offs are managed effectively, • Act as liaison between inter-company departments; Finance, scheduling/Traffic, Production, Design, Sales, • Effectively communicate with sales teams on client campaign status, • Educate sales and clients on processes, workflows and creative best practices, • Daily data entry, • Apply professional training and experience to achieve maximum results Qualifications: • Education: Associate's degree required., • Skills: Excellent customer service, problem-solving, interpersonal, verbal, written, and organizational skills., • Experience: Proven ability to multi-task and work under strict deadlines., • Technical Proficiency: Proficiency in Microsoft Excel, Word, and Outlook; familiarity with Adobe Photoshop Elements and QuickTime., • Communication: Ability to effectively communicate with all levels of management. Salary: 40,000 USD Annually + Benefits Screenvision does not discriminate in hiring or employment on the basis of race, color, religious creed, national origin, sex, ancestry, age, employment status, disability or veteran status or any other basis prohibited by federal, state or local laws. AA/EOE We offer one of the most comprehensive and generous benefits plans available and offer a range of total rewards that may include merit increases, incentive compensation [Exempt roles only], paid holidays, paid time off, medical, dental, vision, short and long term disability benefits, 401(k) +match, life insurance, and various wellness programs, among others. The Company does not provide benefits directly to contingent workers/contractors and interns.

As a Customer Relations Coordinator, you will be responsible for providing exceptional service and support to customers, including: respond to customer inquiries via phone & in person. assist customers with finding products. provide quotes and take orders. troubleshoot and resolve customer concerns. document customer interactions and update accounts. proactively generate new sales leads. learn full suite of products and services. work closely with warehouse to deal with order and shipping issues. work closely with Finance to provide billing and documentation. ability to work with customers in different time zones. prepare client quotes, proposals and presentations. maintain high level of accuracy and attention to detail. ability to multitask and meet deadlines. provide prompt customer feedback and issue resolution. submit timely activity reports. strong computer skills necessary; familiarity with MS Windows. demonstrated ability to fully understand our full suite of products and pricing. be constantly mindful of schedules and committed to delivering all projects on time. work with internal and external Project Managers to keep all deliverables moving down the pipeline on time. Duties and responsibilities can change depending on business needs.

Administrative Assistant with Easterseals New York (ESNY) in Rochester As Administrative Assistant with Easterseals New York (ESNY) in Rochester, you will report to the Regional Director and perform a variety of administrative and staff support duties in a residential special education school and in support of the entire facility. Your responsibilities will include: • Preparing, filing, and maintaining confidential documents related to budget, operational, client and personnel issues in an orderly fashion, accessible to authorized staff and with appropriate discretion., • Coordinating records requests, meetings, phone conferences and similar with school districts, community providers, and government agencies., • Supporting transportation for day students including monitoring and reporting on arriving and departing buses, coordination with transportation departments, families, and community based residential homes., • Monitoring entrance and exit from buildings by staff, clients, and community members including security procedures at the main office., • Assisting with proper implementation of Fire Drill/Emergency procedures as directed., • Answering and directing telephone calls, greet and announce visitors., • Supporting purchasing, billing, receipts and monitoring and maintaining various accounts such as petty cash and Wegmans accounts ensuring required policy and procedures are being implemented., • Assisting Residential Manager and Principal with parent communication for Kessler Residential Programs, including but not limited to memos on staffing, program changes and contact lists., • Receiving staff call off notifications and inform administration of such in a timely manner to ensure appropriate supervision levels., • Maintaining custodial logs and follow up with concerns when appropriate., • Maintaining van logs and follow up with appropriate administration regarding staff reported safety concerns., • Assist Principal with data entry, including but not limited to RIA forms., • Supporting the IEP (Individualized Education Program) Coordinator with progress reports and other mailings to districts and families., • Receiving and distributing incoming mail to staff and clients. Assist with mailings and outgoing mail needs of all staff., • Maintain HIPAA and FERPA confidentiality requirements for all client documents and information., • Managing and recording keys, supplies, and equipment for program and/or departments., • Preparing purchase orders for vendors and staff and assisting with coding and processing invoices. You're a great fit for this role if you have: • High school, two (2) years of business college or similar preferred, • Four (4) years of directly related experience preferred, • Working knowledge of office methods, practices and operation of standard office equipment, • Computer proficiency specifically with Microsoft Office products (Outlook, Word, Excel, Teams) and internet access, • Valid driver's license and reliable transportation Compensation: $18-$24/hr The Fedcap Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are an EEO employer committed to diversity. EOE Mission: Easterseals Rhode Island's mission is to spread help, hope and answers. Easterseals Rhode Island operates programs that enable those with special needs to achieve equality, dignity, and independence in their own communities. It provides opportunities for people of all ages with a range of disabilities to achieve their full potential. From early intervention services to employment placement and community supports, we help children and adults with disabilities, caregivers, veterans and seniors reach their fullest potential as they live, learn, work and play. Easterseals Rhode Island joined The Fedcap Group in 2016. Leadership Team: Website: www.Easterseals.com/rhodeisland • Job Identification 102163, • Job Category Administrative/Clerical, • Degree Level High School Graduate, • Job Schedule Full time, • Job Shift Day, • Locations 402 Rogers Parkway, Rochester, NY, 14617, US

Job Summary WELLBE INTRODUCTION The WellBe care model is a Physician Led Advanced Geriatric Care Program focused on the quality of care of the frail, poly-chronic, and elderly Medicare Advantage patients. This population is typically underserved and very challenged with access to overall health care. To address these problems, we have elected to bring the care to the patient, instead of trying to bring the patient to the care. WellBe's Care Model is to provide our members the entire continuum of care from chronic to urgent care in the home, hospital, skilled nursing facility, assisted living, palliative care, and to end of life care. WellBe's physician/advanced practicing clinician led geriatric care teams' partner with the patient's primary care physician to provide concierge level geriatric medical care and social support in the home as well as delivering and coordinating across the entire care continuum. GENERAL SUMMARY Our Patient Care Coordinator are part of a home-based care team that provides compassionate care to the frail population who suffer from chronic and acute illnesses or injuries. Our PCA's are responsible for answering incoming and outgoing calls, coordinating care with the rest of the medical team, scheduling patient appointments, specialist appointments and coordinating diagnostic tests, being a community resource, working to engage patients that currently are not engaged, and contributing complete and accurate data in patient's records. The successful candidate will employ critical thinking and decision making, be comfortable with technology, have flexibility, and love working with patients and a collaborative interdisciplinary team. We offer a positive, upbeat work environment where all medical personnel work together for the good of the patient. Job Description SKILLS & COMPETENCIES Practices the WellBe mission: To help our patients lead healthier, meaningful lives by delivering the most Complete Care. Updates and maintains all digital client records and assist in transitioning hard copy records to digital format Acts as a community resource for the patient Conduct patient scheduling, registration and eligibility verification Manage patient medical records as appropriate Answer phone calls and emails from patients, make outcoming calls, prioritize patient concerns as appropriate Answer patient non-clinical questions and explains the process Schedules/coordinates WellBe provider visits with patients, tests, specialist appoints, social resources. Ensures all appropriate patient information is in the EMR Provide positive customer service and treat all patients and staff with respect Prioritizes urgent patient needs, scheduling needs for Complete Care Assessment, and efforts to engage the unengaged Collaborates with the interdisciplinary team and participate in regularly scheduled team meetings Support APC in ongoing panel management and quality of care efforts (e.g., HEDIS) Completes next day visit chart prep Utilize reporting to help providers track, meet and exceed team goal, Other tasks needed to accomplish team's objectives/goals Job Requirements Job Requirements Educational/ Experience Requirements: High school graduate or GED License, Certification, Registration MA Certification-Preferred Required Skills and Abilities: 2+ years of experience working for a healthcare practice or hospital EMR documentation experience preferred High level of professionalism Strong critical thinking skills Strong customer centric focus/service skills Strong computer skills, including Word, Excel, and PowerPoint * Strong verbal, written, presentation, and interpersonal communication skills Supervisory Responsibility: N/A Pay Range: $19.00/hr- $23.00/hr Work Environment: 4 days in office and 1 day Work From Home Travel requirements: No travel is required Work Conditions: Ability to lift up to 20lbs. Moving lifting or transferring of patients may involve lifting of up to 50lbs as well as assist with weights of more than 100lbs. Ability to stand for extended periods. Ability to drive to patient locations (ie. home, hospital, SNF, etc). Fine motor skills/Visual acuity Sponsorship StatementWellBe does not offer employment-based visa sponsorship for this position. Applicants must be legally authorized to work in the United States without the need for employer sponsorship now or in the future.Drug Screening RequirementAs a condition of employment, WellBe Senior Medical requires all candidates to successfully complete a pre-employment drug screening. Ongoing employment may also be contingent upon compliance with the company's Drug-Free Workplace Policy, which includes random, post-accident, and reasonable suspicion drug testing. The company reserves the right to test for substances that may impair an employee's ability to safely and effectively perform their job duties.Background Check StatementEmployment is contingent upon successful completion of a background check, as permitted by law. As a healthcare organization, WellBe conducts monthly FACIS (Fraud and Abuse Control Information System) checks on all employees. Continued employment is contingent upon satisfactory results of these checks, in accordance with applicable laws and regulations.Equal Employment Opportunity (EEO) StatementWellBe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status.Americans with Disabilities Act WellBe Senior Medical is committed to complying with the Americans with Disabilities Act (ADA) and applicable state and local laws. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. If you require an accommodation during the application, interview or employment process, please advise Human Resources during the application process.At-Will Employment StatementEmployment with WellBe is at-will unless otherwise specified by contract. This job description does not constitute an employment contract.DisclaimerThis job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary.

Job DescriptionSalary: $45,000 - $51,000 per year based on experience Dedicated to ensuring dignity, equality, and fairness for over 100 years and the proud recipient of Greater Rochester Association for Women Attorneys 2022 Family Friendly Award! JOB SUMMARY The Legal Aid Society of Rochester, NY (LASROC) seeks a full-time Legal Assistant to work with attorneys in the Education Law Unit. The Legal Assistant provides administrative, legal, and client support services to the Education Law Unit. This role also serves as the primary Intake Coordinator for prospective clients by conducting intake screenings, conflict checks, and financial eligibility assessments. This role is responsible for maintaining client files, coordinating communications, assisting with case preparation, scheduling meetings and hearings, and supporting attorneys and advocates in the delivery of legal services. The Legal Assistant will work collaboratively with internal staff and community partners to ensure clients receive comprehensive support and access to resources. ESSENTIAL FUNCTIONS • Receives, screens, and triages intake calls from prospective clients regarding education law matters., • Conducts conflict checks, gathers relevant case information, and completes financial eligibility assessments., • Prepares intake applications and supporting documentation for review by attorneys and advocates., • Opens, maintains, and monitors client files in accordance with agency procedures and case management requirements., • Schedules client appointments, school meetings, hearings, and other case-related events., • Explains documents to clients, obtains required signatures, and ensures proper completion of forms and records., • Maintains regular communication with clients, attorneys, schools, and community agencies regarding case-related matters., • Drafts correspondence, records detailed case notes, and enters information accurately into the case management system., • Assists attorneys and advocates with preparation for school meetings, hearings, appeals, and other legal proceedings., • Compiles program statistics, prepares reports, and supports data collection and program evaluation activities. OTHER DUTIES • Collaborates with internal programs and community agencies to connect clients with supportive services and resources., • Conducts client follow-up communications and assists with client satisfaction evaluations., • Maintains calendars and tracks important case deadlines and appointments., • Conducts legal research and gathers information as assigned. EDUCATION, KNOWLEDGE, SKILLS & ABILITIES • Associate's degree in Paralegal Studies required; or High School Diploma/GED and two (2) years of equivalent legal, administrative, or client service experience., • Notary Public License preferred; if not currently licensed, ability to obtain licensure within six (6) months of employment., • Knowledge of general legal office procedures, case management practices, and client intake processes., • Strong organizational skills with the ability to manage multiple priorities, deadlines, and attorney schedules simultaneously., • Excellent attention to detail and ability to maintain accurate records and documentation., • Proficiency in Microsoft Office Suite and case management software systems., • Strong verbal and written communication skills, including the ability to communicate effectively with clients and community partners., • Demonstrated ability to work collaboratively in a team environment and build positive working relationships., • Ability to work independently and effectively in both office and remote work environments, including use of virtual communication platforms such as Microsoft Teams and Zoom., • Access to reliable transportation and ability to travel to agency offices, schools, courts, and other locations as required., • Demonstrated empathy, professionalism, and cultural sensitivity when working with diverse client populations., • Commitment to social justice and a passion for serving underprivileged communities. PHYSICAL DEMANDS & WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. • Extended periods of sitting at a desk or workstation while performing administrative tasks., • Regular use of computers and other office equipment, requiring manual dexterity and visual concentration., • Occasionally required to lift and/or move up to 10 pounds., • Mobility within the office environment to attend meetings, training sessions, or other events., • Ability to communicate effectively with associates, supervisors, and external stakeholders in person, over the phone, or via email., • Office-based environment with standard office equipment and ergonomic furniture., • Exposure to typical office noises such as phone calls, conversations, and office equipment operation., • Work will be performed in an in-office environment., • Occasional travel may be required for attending training sessions, conferences, or other related events. Benefits: • Hybrid Work schedule, • Paid Lunch Hour, • Employer contributions toward health and dental insurance plans, • Up to:, • 15 days of vacation to start (More based on experience), • 96 hours of sick leave, • 48 hours of personal time, • 14 paid holidays a year, • $600 per year internet stipend, • 3% match on the 401(k) or Roth 401(k) plan of your choice, • $3,000 salary differential for being proficient in a program-relevant language, • Professional development opportunities, • Public Service Loan Forgiveness qualifying employer, • Employee Assistance Program, • Employer contribution toward parking fees The Legal Aid Society of Rochester, NY, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description Company Overview Our client is a growing healthcare organization operating skilled nursing and long-term care facilities across multiple states. The organization prioritizes strong clinical operations, regulatory excellence, and high-quality resident care. Position Overview We are seeking an experienced MDS Coordinator to oversee the MDS process, ensure accurate clinical assessments, and support reimbursement optimization within the facility. Strong candidates will maintain compliance with state and federal regulations while collaborating closely with interdisciplinary teams to support quality resident care and operational performance. This position requires a detail-oriented professional who can perform effectively within a fast-paced healthcare environment while maintaining accuracy, organization, and strong communication. Location: Rochester, NY Work Setting: Onsite Employment Type: Full-Time Salary Range: $90,000 – $120,000 USD/Annually Benefits: Healthcare Benefits, PTO, Vacation Package, 401(k), etc. Key Responsibilities • Coordinate and complete MDS assessments in accordance with state and federal regulations, • Ensure timely and accurate MDS submissions, • Collaborate with nursing, therapy, and interdisciplinary teams on care planning, • Support Medicare and Medicaid reimbursement optimization, • Monitor documentation accuracy and compliance standards, • Participate in audits, surveys, and quality improvement initiatives, • Maintain current knowledge of CMS guidelines and reimbursement practices, • Assist with care plan development and resident assessment coordination, • Ensure accurate clinical documentation to support reimbursement and compliance objectives, • Communicate effectively with facility leadership and clinical staff regarding assessment updates and requirements Qualifications • Active Registered Nurse (RN) license required, • Previous MDS experience within skilled nursing or long-term care settings, • Strong understanding of Medicare, Medicaid, CMS regulations, and reimbursement processes, • Excellent organizational, communication, and documentation skills, • Ability to multitask and manage deadlines effectively, • Strong attention to detail and regulatory compliance standards, • Ability to collaborate effectively within interdisciplinary healthcare teams Compensation The published salary range is used as a guide to provide prospective candidates with a level of compensation that is competitive with today’s market. The salary range for this position is a good faith estimate that allows for flexibility to align with various levels of experience, education, and performance. EEO Statement Topaz HR is an Equal Opportunity Employer, and we do not discriminate on the basis of race, color, religion, gender, national origin, age, disability, or any other status protected by applicable law. We value and are committed to creating an inclusive environment for all employees. Please Note: Topaz HR is conducting this search on behalf of one of our clients. The employer's name will be disclosed during the interview process, and all hiring decisions will be made directly by the client. Powered by JazzHR 5k5VzdU7bz

Job Description Registered Nurse JOB TITLE: Part Time-Registered Nurse DEPARTMENT/PROGRAM: Living Hope Treatment Center SUPERVISOR: Nurse Manager PAY GRADE: 82 $32.00 - $38.30 (commensurate with education and experience) FLSA STATUS: NON EXEMPT JOB SUMMARY: Under the general direction of the Nurse Manager, the Registered Nurse will conduct general assessments as well as an evaluation for sick/injured clients. The Registered Nurse medically and psychiatrically manages the clients in their care working with all disciplines to promote positive medical outcomes. The RN will demonstrate and be accountable to the Agencies Mission, Vision, Values, Guiding Principles and Strategic Plan. ESSENTIAL FUNCTIONS: • Exercises full compliance with the Agency’s Code of Conduct, all Agency Policies and Procedures., • Maintains confidentiality and security for all client and staff related materials and/or records., • Under the general supervision of the Director of Nursing and medical director, the detox registered nurse is responsible for the monitoring, treatment and safety of individuals aged 16+ receiving medically supervised treatment for substance use withdrawal in an integrated behavioral health detox setting that serves substance use disorder and comorbid psychiatric conditions., • Assists with a patient intake as needed under the guidance of the Intake Coordinator., • Administers prescribed medications and treatments in accordance with the 7 rights of medication administration and in accordance with written protocols including routine and PRN medications., • Takes temperature, pulse, blood pressure, and other vital signs to detect deviations from normal and assess the condition of patient, and/or monitors unlicensed staff in obtaining vital signs as directed., • Accurately transcribes physician orders in accordance to written policy, • Communicates with pharmacy staff to obtain medications, conducting prior authorizations as needed to ensure continued care, • Assists case managers in providing a comprehensive transition of care upon discharge., • Assesses acute symptoms of withdrawal, psychiatric status, and/or medical needs. Accurately documents assessments, and effectively communicates nursing assessments to the interdisciplinary treatment team including medical and psychiatric providers., • Assists in the behavioral management of patients which included verbal redirection and active listening. Functions as a role model to reinforce the development of adaptive behaviors., • Implements crisis management technique to de-escalate clients and peer to peer interactions when necessary to maintain safety of the milieu, • Utilizes compassionate psychotherapeutic intervention to assist patients in regaining or improving coping skills and prevent further disability., • Provides appropriate level of patient education to improve client’s level of understanding regarding illness, treatments, patient rights and responsibilities, and the acquisition of adaptive coping behaviors., • Provides special attention/monitoring of those patients at risk for suicidal attempts or leaves against medical advice. Minimum Qualifications • NYS Registered Nurse license, • Bachelor degree preferred, • At least 1 year of experience working with direct care of substance use disorder patients, psychiatric experience a plus, • Ability to establish effective working relationships with other staff, patients and referral sources, • Maintain compassion and empathy as well as clear boundaries with patients under the influence of alcohol and other drugs POSITION SPECIFICS: Skills: CPR/First Aid, BLS Certified Narcan training a plus Physical Demands: • Standing/Walking: Standing and walking is required for the majority of time spent on campus. Nurses must be able to walk around campus throughout shift (including hills, stairs, and inclement weather conditions), • Lifting: Regular lifting of medical supplies, medications, patient supplies, and patient charts, all weighing up to twenty pounds is required., • Bending: Bending is required when administering patient care. One must be able to bend to touch the floor to remove environmental hazards. Kneeling: Squatting is required when operating medical equipment and performing aspects of patient care, such as CPR COMPETENCIES: Leading Self • Character and Courage (Integrity and Trust), • Do the right thing, because it is the right thing, even when no one is looking. Truth to Power., • Customer Focus, • Build positive relationships through communication and collaborative problem solving., • Commitment to Diversity, Inclusion, Justice and Equity, • Believe in the dignity and humanity of all people to reach their full potential.

Job Description Role and Responsibilities: The Clinical Manager supervises a team of nurses to assure appropriate clinical services are provided by the Agency. This person, or similar alternate, is available at all times during operational hours and participates in activities with respect to professional services. Collaborates between departments to facilitate and assure the delivery of high-quality patient care. Essential Functions Supervises the day-to-day clinical operations (including ensuring workflow tasks are completed even during staff absences) and all required patient care is completed including, but not limited to: • Review and follow-up on complaint forms and all QI reports., • Onsite supervision of clinicians as assigned., • Oversee the instruction of the clinical team in providing quality service and maintaining standards, including in-home visits to direct and evaluate patient care., • Proactively address operational and clinical practices to prevent patient harm and/or organizational deficiencies or inefficiencies., • Ensure that the patient’s plan of care is executed as written and reassessed by the appropriate health care professional when there is a significant health status change in the client’s condition, at the physician’s request, and after hospital discharge., • Recommend policies, procedures and/or protocols based upon industry regulations and evidence-based clinical practice standards., • Assure that staff perform according to Agency standards as well as legal/regulatory standards., • Conduct case conferences (informal, supervisory or interdisciplinary) to discuss client issues, plan of care, and discharge planning, including documentation of such conferences via the Case Conference Coordination Note in the medical record., • With the assistance of the Clinical Field Staff Supervisor and Patient Scheduling Coordinator, oversee the delegation of assignments to staff according to licensure, training, and demonstrated skills, as well as the clinical needs of the patient., • In collaboration with the HR Department and Regional Director, participate in recruitment of qualified personnel and implementation of effective strategies to promote staff retention at acceptable parameters established by the Agency., • Ensure clinical staff members maintain up-to-date credentials and adheres to job responsibilities and productivity requirements by conducting timely, thorough performance reviews annually, and providing more frequent feedback on low performance as needed., • Assist in determining appropriate staffing levels and maintain adequate staffing levels to meet patient requirements., • Approve weekly schedules and ensure productivity standards are met., • Review and approve bi-weekly payroll., • Recommend and collaborate on in-service education programs to promote staff development., • Take administrative on-call, when required., • Maintain nursing knowledge base to be current with accepted community standards and best practices., • Participate in community awareness programs as necessary., • Understand and effectively interpret operational budgets and respond to negative variances., • Create strategies to meet corporate goals, including team objectives that are attainable. Monitor and evaluates effectiveness using measurable criteria., • Provision of monthly staff meetings to meet agency communication plan., • Adhere to and participate in Agency’s mandatory HIPAA/Privacy Program and Employee Compliance Program., • Read and adhere to all Agency policies and procedures and follow the Employee Handbook Guidelines., • Maintain understanding and effective demonstration of leadership competencies including, but not limited to: 1. People: • Build effective teams, • Manage relationships up, down and to the side, • Motivate and develop others, • Build positive work environments 1. Purpose: • Respond to organizational mandates, • Project mission, • Move strategies to actions by using short-term objectives 1. Process: • Manage a change process, • Manage conflict within the organization, • Use performance assessments effectively 1. Personal: • Develop self-knowledge and awareness, • Use communication skills interpersonally and publicly, • Demonstrate courage, • Maintain resilience, • Other duties as assigned. This job description reflects management’s assignment of essential functions; and nothing in this herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Education Requirements • Bachelor’s Degree in nursing required (BSN), • Current and valid RN license issued by NYS Department of Education required. Qualifications and Requirements • Prior supervisory experience strongly preferred., • Minimum of two years’ experience in home health care., • Medicare home health experience and management experience., • Organized, detail-oriented, and possesses effective communication skills., • Understands the delivery of certified home health care, • Able to problem-solve effectively; capable of prioritizing and handling multiple tasks of critical importance simultaneously., • Functions well in an atmosphere of change., • Must possess a valid driver’s license. Work Environment The Clinical Manager is primarily in an office setting and may be exposed to outdoor conditions. The working conditions are classified as light work: • Light work - Exerting up to 20 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Light work involves sitting most of the time. Physical Requirements The following is a description of the physical requirements on a daily basis for the Clinical Manager. While performing the duties of the job the employee is regularly expected to: • Stand, • Sit, • Hear, • Walk, • Talk, • Stoop or kneel, • Repetitive motion This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. EOE/AA Minority / Female / Disability / Veteran

Job DescriptionDescription: Angels In Your Home is seeking a detail-oriented and compassionate individual to join our team as a Bilingual LHCSA Scheduling Coordinator. In this role, you will be responsible for managing the scheduling of home care services for our clients and caregivers, ensuring that their needs are met with professionalism and efficiency. ESSENTIAL FUNCTIONS: • Coordinate the scheduling of home care services for clients based on their individual needs and preferences., • Communicate effectively with clients, their families, and caregivers to understand scheduling requirements and preferences., • Maintain accurate records of client schedules, ensuring that all shifts are filled and any changes are promptly communicated to the appropriate parties., • Collaborate with the recruitment team to ensure an adequate pool of caregivers is available to meet client needs., • Handle scheduling conflicts and emergency situations with composure and efficiency, finding suitable solutions to meet client needs., • Provide support and guidance to caregivers regarding scheduling, ensuring they have the information and resources needed to fulfill their responsibilities., • Monitor caregiver attendance and performance, addressing any issues or concerns as they arise., • Assist with administrative tasks related to scheduling, such as data entry, file maintenance, and documentation., • Stay updated on industry regulations and best practices related to home care scheduling, implementing any necessary changes to improve efficiency and compliance., • Collaborate with other members of the care team to ensure the highest level of service and support for our clients.Requirements:, • High school diploma or equivalent; associate or bachelor's degree preferred., • Previous experience in scheduling, administrative support, or customer service, preferably in a healthcare or home care setting., • Excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities simultaneously., • Strong communication skills, both written and verbal, with the ability to effectively interact with clients, caregivers, and team members., • Proficiency in computer skills, including experience with scheduling software and Microsoft Office applications., • Compassionate and empathetic demeanor, with a genuine desire to support the well-being of clients and their families., • Ability to remain calm and composed in stressful situations, with the flexibility to adapt to changing circumstances., • Knowledge of home care regulations and best practices preferred., • Ability to maintain confidentiality and handle sensitive information with discretion., • Commitment to upholding the values and mission of Angels In Your Home, including a dedication to providing high-quality care and support to our clients., • MUST BE BILINGUAL (Spanish and English speaking) Benefits: We offer competitive compensation and benefits packages, PTO as well as opportunities for professional development and advancement within the organization. Join our team and make a meaningful difference in the lives of our clients and their families.

Job Description The Center for Youth: Started BY YOUTH FOR YOUTH. We partner with youth to realize their full potential, by creating opportunities, removing barriers and promoting social justice. Overview: The Social Learning Specialist (SLS)/Community School Navigator is part of a school-based support services team. The SLS works to create a youth-, family-, and faculty-friendly presence within the school, founded on cooperative relationships, community, and direct communication. The SLS can provide the full continuum of care; specific areas of focus include prevention education, Help Zone (an alternative to suspension) services, and immediate crisis response. SLS will also deliver a variety of best-practice, research-based services (e.g., groups, workshops, curricula). The SLS also provides access to additional resources from The Center for Youth. In addition, the Social Learning Specialist/Community Resource Navigator works closely with the Community School Coordinator and with community members and families and, in some ways, is charged with "lowering" the school walls by spearheading the two-way connection between community members (including parents) and the school. The role will require flexible hours to accommodate evening and weekend events. This work entails strong interpersonal skills and cultural competence; evidence of community relationships and organizational capacity; and the ability to manage partnerships. Schedule: Full time 11- month position. Work hours may overlap the school day (before and after school). Special events or projects may occasionally take place during the early evenings and/or on a weekend. Location: Rush Henrietta Responsibilities: • Administers, coordinates and oversees program (on-site) and support services in alignment with school and community school goals., • Works in tandem with School Administrators and Community School Coordinator to ensure services are based on identified needs and meets with the administrators on a regular basis to review referrals, attendance trends, student concerns, and intervention effectiveness., • Attend School Support Service meetings, • Implements restorative practices, including restorative conversations and re-entry planning, to build relationships, repair harm, and support successful return to class following conflict or disciplinary incidents., • Coordinates requests for Prevention Education services, • Maintains accurate and timely records in accordance with funder and agency requirements, • Outreach and information dissemination, • Referral and referral readiness;, • Provides immediate response, de-escalation, and short-term support in alignment with school crisis protocols and within the scope of the position., • Build/maintain trusted relationships with families, community institutions and leaders, and support school staff in doing the same, • Work with the Community School Coordinator to integrate the community school strategy into existing communication and operating structures at the school, ensuring that staff understand how it supports their educational agenda., • Works closely with community and school partners to coordinate support, remove barriers to participation, and improve access to opportunities and services for students and families., • Helps coordinate family- and community-facing events, resource connections, and partnership activities that increase school connectedness and strengthen trust between the school and the broader community. Required Qualifications: • Bachelor's Degree in Human Service or related field AND 1-3 years' related experience OR equivalent combination / Master's Degree preferred Skills: • Strong knowledge of Child and adolescent development, • Risk reduction and protective factors, • Child and adolescent development principles, • Strong crisis management and behavior management techniques, • Community resources, • Client advocacy, • Basic knowledge of Microsoft Office Pay Rate: $21- $23 per hour The Center for Youth Provides Equal Employment Opportunities

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