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  • General Manager
    General Manager
    hace 1 día
    Jornada completa
    Clear Lake, Houston

    At Swig, we're all about fun, energy, and giving our customers an unforgettable experience. You'll wear many hats, but your top priority is creating happy moments in every cup. Whether you're perfecting a drink, greeting customers with a smile, or keeping things clean, you'll be part of a team that treats every customer like family. The General Manager is responsible for overseeing the daily execution of the Swig brand, ensuring that our food, service, and store operations meet the highest standards. This role involves managing and training staff, maintaining a clean and efficient environment, and ensuring customer satisfaction in every aspect of our operations. The General Manager is expected to lead by example and be the go-to person for all customer service matters. How You'll Make an Impact: • Oversee the execution of the Swig brand on a daily basis, ensuring that all procedures, policies, and quality standards are followed., • Serve as the point of contact for all customer service matters, ensuring that every guest has a positive and memorable experience., • Oversee the preparation of food and drinks, ensuring that all items meet Swig's standards of quality, taste, and presentation., • Assess the hiring needs of the store, interview candidates, and ensure the completion of the hiring process in compliance with guidelines., • Train staff according to Swig's policies and procedures, ensuring that all employees understand and apply the brand's values. Provide one-on-one mentoring to staff to promote continuous improvement., • Administer and document verbal warnings, write-ups, and Performance Improvement Plans (PIPs) as needed., • Demonstrate expert knowledge of the menu and be able to assist staff and customers with detailed product information., • Complete all opening and closing checklists, ensuring that all store procedures are followed and all tasks are completed in a timely manner., • Ensure that all deposits are taken and accounted for accurately., • Maintain a clean and inviting environment, including managing dining room cleanliness, taking care of outdoor areas, and performing necessary deep cleaning tasks., • Order all necessary supplies (food, paper, chemicals) to ensure the store runs efficiently, following proper food rotation and shelf-life procedures., • Adhere to all safety and sanitation policies, ensuring a safe environment for both staff and customers., • Assist with to-go and delivery orders to ensure accuracy and timely service., • Work effectively with the team to accomplish Swig's goals, maintaining a positive and productive work environment. What You'll Bring to the Role: • Live by Swig's core values: Positivity, Humility, Competency, and Integrity, ensuring top-notch customer service., • Exceptional attention to detail, ensuring everything is just right., • Excellent communication skills — both verbal and written., • A collaborative, growth-focused attitude, always ready to learn and help your team succeed., • The ability to multitask and handle fast-paced situations with ease., • A food handler's permit and reliable transportation., • Regular, predictable attendance and the ability to work as part of a close-knit team., • Must be at least 16 years of age., • Previous restaurant experience is a plus! Pay & Perks: • Competitive Salary, • Discounted Drinks & Cookies, • Flexible hours and a fun, fast-paced work environment., • Opportunities for Growth, • Participate in company wide competitions for prizes and recognition! Who We Are: Swig is the fastest growing and most successful drink brand in America, going viral on TikTok with users driving miles away for the dirty soda. Swig's employees are at the core of all we do, we offer unique opportunities and delightful teams who create happiness one cup at a time. Swig is an equal opportunity employer and expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, or veteran status.

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  • District Manager
    District Manager
    hace 3 días
    Jornada completa
    Houston

    WHY WORK AT JOE & THE JUICE JOE & THE JUICE is a people-centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high-energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills. We believe in four simple virtues that shape everything we do: • Positive Attitude, • Inclusion, • Social Ties, • Growth For us, this means that when you choose a cup-half-full mindset, welcome people from every background, build real friendships across the bar by creating great guest experiences, and use every shift as a chance to learn something new — you become more than just a Juicer; like us, you continue to search and find purpose and meaning in what you do. From your first day, you'll be part of an international network of Juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!). If you love fast-paced service, music, people, and the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles. District Manager – Houston, TX At Joe & the Juice, we don't just run restaurants — we run a movement. Born in Copenhagen in 2002 and now spanning 450+ locations across 20 countries, we've built something rare: a brand where culture is the strategy. Because at JOE, strategy is not just about numbers. It's about people, culture, and creating unapologetic feel-good moments for our guests around the world. We're driven by four virtues that aren't just words on a wall — they're how we show up every day: Positive Attitude, Inclusion, Social Ties, and Growth. If that sounds like you, keep reading. We're looking for a District Manager to lead one of our San Francisco districts — someone who leads from the front, develops great people, and drives results without ever losing sight of what makes JOE, JOE. What You'll Do • Lead a team of up to 8–10 Store Managers to deliver outstanding guest experiences and hit growth targets across your district. Ensure every store upholds the Joe & the Juice brand — the energy, the standards, and the guest-first culture that keeps people coming back. Translate company strategy into day-to-day execution through consistent coaching, honest feedback, and hands-on leadership. Own the P&L for your district — overseeing planning, performance analysis, and cost management to hit sales and EBITDA targets. Build the next generation of JOE leaders by developing internal talent and attracting high-potential candidates from outside the company. Execute new company programs and initiatives in the field with energy and accountability. Partner with fellow District Managers to drive consistency, share learnings, and raise the bar across markets. * Maintain safe, healthy, and compliant store environments across all locations. What You Bring • Minimum 5-8 years of multi-unit leadership experience in food & beverage — this is a requirement A hands-on leadership style — you lead by example, not from behind a desk Strong interpersonal and communication skills, with the ability to motivate and hold teams accountable Sharp analytical skills to read the numbers, spot trends, and make smart operational decisions A proven track record of improving performance across multiple locations * A genuine connection to our virtues — you believe in positivity, inclusion, building relationships, and growing people Why JOE Over 75% of our leaders started behind the bar — so when we say we invest in people, we mean it. You'll join a global community of Juicers who push each other to grow, with access to leadership development programs, travel and exchange opportunities, and a career path that can take you across cities, countries, and roles. One juice at a time. One leader at a time. Perks & Benefits • Compensation starting at 115,000 base salary + bonus potential (Actual compensation will be based on experience, skills, and qualifications) Medical, dental, and vision coverage with multiple plan options 401(k) to support your financial future Paid vacation, sick time, and holidays to recharge Company-paid life insurance and disability coverage Flexible Spending Accounts (FSA) and commuter benefits Employee Assistance Program for mental, legal, and financial support * Additional perks including employee discounts and pet insurance Joe & the Juice is proud to be an equal opportunity employer. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome all qualified applicants — no matter your race, gender, age, religion, sexual orientation, or background. ABOUT JOE & THE JUICE JOE & THE JUICE is a healthy fast-casual concept founded in Copenhagen in 2002; since then, we have grown to more than 500 locations across 20 countries and now employ more than 4,500 people worldwide. From day one, our ambition has been to prove that there should be no trade-off between taste and health. We serve high-quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres. JOE & THE JUICE goes beyond products toward the full experience around the bar, creating a consistent universe for guests and Juicers in all our locations. We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C-suite, VPs, and directors, have started behind the bar. We continue to evolve our people-centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.

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  • Store Manager - New Store Opening
    Store Manager - New Store Opening
    hace 6 días
    Jornada completa
    Houston

    WHY WORK AT JOE & THE JUICE JOE & THE JUICE is a people-centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high-energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills. We believe in four simple virtues that shape everything we do: • Positive Attitude, • Inclusion, • Social Ties, • Growth For us, this means that when you choose a cup-half-full mindset, welcome people from every background, build real friendships across the bar by creating great guest experiences, and use every shift as a chance to learn something new — you become more than just a Juicer; like us, you continue to search and find purpose and meaning in what you do. From your first day, you'll be part of an international network of Juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!). If you love fast-paced service, music, people, and the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles. JOB SUMMARY Position title: Store Manager Reports to: District Manager As a Store Manager, you are responsible for the daily operation of your store, ensuring the highest performance possible in all areas within the operation through effectively sparring with your District Manager. You will adhere to market-specific legal requirements, company policies, risk, and compliance structures. You are expected to have a full overview of your store and lead your team members ensuring efficient workflows, great guest experiences, and high-quality products. Your overall success in this position depends on the degree to which you are able to lead, develop, and retain a highly engaged team, where all operational conceptual in-store requirements are followed in order to deliver best-in-class guest experiences turning regular customers into beloved returning guests. Ultimately you are accountable for meeting the cost budget, reaching the store's sales targets, and EBITDA through existing and new company initiatives. KEY RESPONSIBILITIES Virtue-Based Leadership: Effectively lead your team members in alignment with company virtues and operational principles. Recruitment: Responsible for the recruitment, pre-boarding, and onboarding of team members, and hereby the optimal team positioning, and future talent pipeline. Employee Engagement: Develop and motivate your team through development plans and feedback, in-store training, team meetings, and securing employee engagement score meets or exceeds the true benchmark score. Guest Experience: Ensure a guest-first approach, building strong guest relations through your local community in accordance with our brand behavior principles and hereby increase overall guest loyalty. Operational Requirements: Maintain a safe, secure, and healthy working environment by enforcing hygiene, health, and safety standards while ensuring brand and highest local standards and ratings are maintained. Shift Planning and Structures: Create an optimal store shift plan considering seasonality, local events, and other circumstances impacting the store traffic and hereby ensure an ideal workflow in accordance with company standards, and store budget. Managing employee absence, onboarding, off-boarding, and ensuring working time follows contractual obligations, union agreements, and legal requirements. Stock Handling: Full ownership of stock handling, including but not limited to counting, and ordering to ensure optimal inventory and hereby the waste percentage is not exceeding the specified monthly target. Performance Management: Accountable for building sales and optimizing store EBITDA to achieve defined KPI targets. KEY QUALIFICATIONS • Minimum 2 years of experience in a similar leadership role, • Experience in being a part of a team of +10 employees, • Excellent interpersonal skills, • Motivated to become a people-centric leader KEY PERFORMANCE INDICATORS Operational Requirements: Hygiene standard, pest and fire safety control, and overall 4-wall compliance Employee Engagement: Employee engagement score, employee turnover, and quick quits Guest Experience: Returning guests, app conversions, complaints, waiting time, product availability, store audits. Store Performance: Sales target, waste, salary cost, productivity, overhead cost, and 4-wall EBITDA WHY WORK WITH US Great Company Culture: Be part of a team that values positive attitudes, inclusivity, and social ties. Enjoy a packed social calendar with various events that foster camaraderie and create lasting memories. Leadership & Educational Programs: Access continuous learning and growth opportunities through our comprehensive internal programs. Participate in workshops, training sessions, and mentorship programs designed to enhance your professional skills and leadership capabilities. Travel & Development Opportunities: Experience diverse cultures and locations while developing your skills and career. Take advantage of our exchange programs, international assignments, and career advancement opportunities that allow you to grow within the company and explore new horizons. By joining Joe & The Juice, you are contributing to a healthier world, one juice at a time. We welcome individuals from all backgrounds and encourage diversity in our workplace. Together, we can create memorable guest experiences and build a vibrant, successful community. ABOUT JOE & THE JUICE JOE & THE JUICE is a healthy fast-casual concept founded in Copenhagen in 2002; since then, we have grown to more than 500 locations across 20 countries and now employ more than 4,500 people worldwide. From day one, our ambition has been to prove that there should be no trade-off between taste and health. We serve high-quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres. JOE & THE JUICE goes beyond products toward the full experience around the bar, creating a consistent universe for guests and Juicers in all our locations. We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C-suite, VPs, and directors, have started behind the bar. We continue to evolve our people-centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.

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