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Technical Support SpecialistAbout the Role\n We are looking for a proactive and customer-focused Technical Support Specialist to join a growing software support team. This is an exciting opportunity to work with a cloud-based business software platform, providing expert technical assistance to customers and helping them get the most from our solutions. \n You'll be responsible for investigating technical issues, troubleshooting software problems, and working closely with internal teams to deliver timely resolutions. This role is ideal for someone who enjoys solving complex problems, communicating with customers, and working in a collaborative, fast-paced software environment. \n This position is hybrid, with a combination of office-based and remote working following the successful completion of probation. \n Key ResponsibilitiesCustomer Support\n\n • Deliver high-quality technical support to customers via telephone, email and support portal.\n, • Investigate and resolve software-related issues using effective troubleshooting techniques.\n, • Manage your own workload, ensuring support requests are prioritised and progressed within agreed service levels.\n, • Accurately record all customer interactions and technical findings within the support ticketing system.\n, • Assist customers with software functionality, configuration and best practice.\n, • Escalate complex or unresolved issues to senior technical teams when appropriate.\n, • Reproduce software defects and provide detailed information to engineering teams to support investigation and resolution.\n, • Keep customers informed throughout the support process, providing regular updates and clear communication.\nService Excellence\n\n, • Deliver an outstanding customer experience by providing professional, knowledgeable and friendly support.\n, • Contribute to the development of internal knowledge articles and support documentation.\n, • Identify opportunities to improve support processes and customer satisfaction.\n, • Ensure service level agreements (SLAs) and departmental performance targets are consistently achieved.\nTeam Collaboration\n\n, • Work closely with Product, Engineering and Customer Success teams to resolve technical issues efficiently.\n, • Share customer feedback and recurring issues to help influence future product improvements.\n, • Collaborate with colleagues across the business to deliver a seamless customer experience.\n, • Support additional team initiatives and projects as required.\n\n Skills & Experience\n We're looking for someone with: \n\n • At least two years' experience within a software or application support role.\n, • Strong problem-solving skills with the ability to diagnose and resolve technical issues.\n, • Excellent written and verbal communication skills, with the ability to explain technical concepts clearly to a range of users.\n, • Experience supporting customers in a fast-paced software or SaaS environment.\n, • A customer-first mindset with a genuine passion for delivering excellent service.\n, • Experience using service desk or ITSM platforms to manage support requests.\n, • The ability to prioritise multiple tasks and work effectively under pressure.\n, • A collaborative approach and the confidence to work across multiple teams.\n\n Technical Knowledge\n Essential: \n\n • Experience supporting software applications.\n, • Familiarity with Windows operating systems and Microsoft 365.\n, • Experience using remote support tools.\n, • General understanding of networking and IT infrastructure.\n, • Knowledge of support ticket management and incident handling.\n\n Desirable: \n\n • Basic SQL or MySQL knowledge.\n, • Experience supporting ERP, finance or business management software.\n, • Understanding of accounting processes or financial systems.\n, • Experience within construction, engineering or similar project-based industries.\n, • Previous experience working within a cloud-based SaaS organisation.\n\n What You'll Receive\n\n • Competitive salary.\n, • Hybrid working arrangement.\n, • Generous annual leave allowance.\n, • Company pension scheme.\n, • Life assurance.\n, • Health and wellbeing benefits, including access to healthcare support and employee assistance services.\n, • Flexible benefits programme, including retail discounts and wellbeing initiatives.\n, • Ongoing training and professional development opportunities.\n, • A supportive, collaborative working environment with genuine opportunities for career progression.\n

Jackson Hogg Procurement division are currently partnering with a leading organisation in North Tyneside on the appointment of a Sourcing Specialist to join their strategic procurement team, on a temporary to permanent basis. The role will likely be temporary for 6-12 months before being made permanent for the right candidate. Salary on offer is £32-42k DOE. Working hours are 37.5 hours per week with flexibility to start and finish times. Predominantly an on-site based role but with the opportunity to work from home on a hybrid basis 1-2 days per week if required. Working as part of a small strategic procurement team, the Sourcing Specialist will have responsibility for delivering competitive/cost effective sourcing of all materials, development of strong supplier relationships, and establishment of commercial supply agreements. This role would also be responsible for the ongoing management and renewal of supplier contracts. The Role: Build and maintain knowledge of supplier processes, pricing methods and capabilities and be up to date with current category trends, emerging suppliers Fully support material supply with a robust contract management program inclusive of reviews and business sign off to ensure compliance. Ensure items are sourced cost effectively and comply with product specifications. Explore alternative sources/recommend options in-line with Procurement Strategy Working under the guidance of the Senior Sourcing Manager with both internal and external stakeholders, develop a robust supplier base to support growth programs whilst establishing improvement programs Establish a savings funnel of VAVE and PPV to meet annual targets. Develop, implement and maintain robust, up to date commercial supplier agreements that ensure regular reviews are scheduled and sustained Work with Quality/Key Stakeholders, to establish robust supplier quality agreements Ensure annual supply contracts, accurate pricing is set-up in SAP system to enable materials planning department to call off materials as required, whilst optimizing Kanban’s and appropriate inventory levels, Work with Suppliers to maximizing material shelf life; negate obsolescence and minimizing working capital on site Monitor supplier quality and performance levels, ensuring any escalated supply and service issues are swiftly communicated and actioned by the relevant suppliers Establish standard costs for purchased items for annual budgeting and cost purposes Leads periodic business reviews with preferred suppliers Prepare monthly supplier scorecards The Person/Requirements: Relevant and demonstrable commercial experience of contract or project management Proficient with ERP software such as SAP, SAGE or similar Excellent Contracts and Negotiation skills and experience essential Experience of risk mitigation tools and techniques Proven track record of delivering significant bottom-line year on year savings projects Analytical mindset Inquisitive – Business & Supply chain aware /Takes initiative Strong interpersonal skills and a good communicator * Manages change - Project management / Ambiguity/Delivery For more information, please contact Gemma Yeadon - Sector Lead | Procurement at Jackson Hogg Recruitment

An exciting opportunity has arisen for an experienced Product Specialist to join a forward-thinking organisation undergoing continued growth. This role offers the chance to become a subject-matter expert across a diverse product portfolio, supporting commercial teams, customers and partners while contributing to ongoing product development and market readiness. \n As the Product Specialist, you will develop a deep understanding of the organisation's solutions and act as a key point of contact for technical queries, demonstrations and training. You will work closely with development teams to shape product requirements and ensure that customer and market needs are clearly represented.Your work will support product launches, customer adoption and the continuous improvement of the product range. \n Key Responsibilities \n\n • Technical Support - Providing expert product guidance to commercial teams, particularly during tender processes.\n, • Requirements Definition - Working with development teams to specify, refine and prioritise product needs.\n, • Cross-Team Coordination - Supporting development activities and ensuring alignment across internal stakeholders.\n, • Demonstrations & Training - Delivering product demonstrations, training sessions and technical presentations.\n, • Market Insight - Gathering and translating customer and market needs for the UK region.\n, • Product Information - Preparing and validating content for marketing materials, launch collateral and technical documentation.\n, • Solution Adaptation - Supporting the tailoring of solutions to meet customer requirements.\n, • Compliance & Testing - Leading local certification activities and coordinating interoperability or field tests.\n, • Launch Support - Supporting product launches, including training campaigns and readiness activities.\n, • Stakeholder Engagement - Contributing to internal and external meetings on product capabilities.\n, • Competitor Monitoring - Tracking competitor activity and comparing core product offerings.\n\n About You \n You will be a proactive, customer-focused professional with a strong technical understanding and the ability to work effectively across multiple teams. Your communication skills, analytical mindset and attention to detail will be key to your success. \n We are looking for: \n\n • Relevant Degree in Engineering, IT, Telecommunications or a related field, supported by experience in Product Specialist, Technical Support, Pre-Sales or Product roles.\n, • Experience with Technical Products in any sector involving complex or connected solutions.\n, • Cross-Functional Collaboration including experience supporting commercial teams and tender responses.\n, • Training & Demonstration Skills with involvement in testing, certifications or validation activities.\n, • Requirements Translation - the ability to convert customer and market needs into clear product requirements.\n, • Documentation & Launch Experience including technical content and competitive analysis.\n, • Communication Strengths - confident, clear and customer-oriented.\n, • Language Skills - fluent English required; additional languages are an advantage.\n\n What's on Offer \n This is an excellent opportunity to join an organisation that values collaboration, innovation and continuous improvement. You will play a key role in shaping product success while developing your expertise in a supportive and engaging environment. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

The CompanyWe are working exclusively with a high-growth manufacturing business to recruit a newly created Commodity Specialist position.This is an exciting opportunity to join an organisation undergoing significant transformation within its procurement function, as it evolves to meet the demands of an increasingly complex supply chain.The OpportunityAs Commodity Specialist, you will play a pivotal role in bridging the gap between engineering, procurement, and the supply base. This is a highly visible position, supporting both operational delivery and long-term sourcing strategy within a fast-paced, technically-driven environment.Working closely with R&D and production teams, you will take ownership of key electronic component categories.This role has been created to enable smarter sourcing decisions, improve supplier engagement and resilience across the supply chain.Key Responsibilities\n\n • Lead sourcing activity for electronic components, with an initial focus on PCBs\n, • Identify and evaluate alternative components, ensuring technical compatibility and commercial viability\n, • Support engineering teams with component selection and design-related procurement input\n, • Drive supply risk mitigation strategies, including dual and multi-sourcing approaches\n, • Build strong relationships with suppliers, distributors and internal stakeholders\n, • Analyse market conditions to inform sourcing strategies and long-term planning\n, • Provide hands-on support in resolving sourcing challenges and supply shortages\nAbout YouWe are seeking a motivated and technically capable procurement professional with a strong track record in electronics- or related manufacturing environments.The successful Commodity Specialist will bring:\n\n, • Experience in sourcing electronic components (e.g. PCBs, semiconductors, or similar)\n, • Strong understanding of supplier and distributor networks within electronics\n, • Ability to assess component alternatives and manage sourcing decisions around cost, risk, and availability\n, • Experience working alongside engineering or product development teams\n, • Strong commercial awareness and supplier negotiation capability\n, • A proactive, solutions-focused mindset with the ability to operate at pace\nWhy Apply?If you fulfil the above criteria and are attracted to an opportunity to work in a high-growth organisation which offers strong career progression potential within a supportive environment please get in contact for a confidential discussion.

Are you a Medical Sales Representative with medical devices, medical consumables, or medical equipment experience gained in Critical Care, Intensive Care, ICU, Neonatal settings or similar? Interested in developing your sales career within Respiratory Medicine? This is a field-based role, driving consultative sales across a mix of technical consumables & capital equipment. We have some of the very best products, and customer / employee training programmes, available anywhere. BASIC SALARY: £55,000 - £60,000 BENEFITS: · Commission (up to £30,000), paid annually in January. · Company Pension Scheme (minimum employee contribution of 4% & Company will pay 5% and match up to 8%). · Company Car option (up to £860 per month lease price). · 25 Days Annual Holiday. · Group Income Protection Scheme. · Private Healthcare including Optical & Dental. · Life Assurance etc. LOCATION: This is a field-based position, covering the North-East of England and managing a large geographic territory from Newcastle, Scottish Borders, Durham, Middlesbrough, Derby, Nottinghamshire, Leeds, Sheffield, Doncaster, Hull, York, and Harrogate. JOB DESCRIPTION: Territory Sales Manager, Medical Devices Sales Representative - Critical Care, Intensive Care, Respiratory Medicine, Patient Ventilators, Endoscopy, ICU, CCU This is a classic Medical Device Territory Manager role, covering a base of hospitals. Selling into ICU, Theatre, Recovery Room, and more. Some sales are won via tenders, others are more ad-hoc. Close clinical and technical support is provided to your prospects and customers from a designated Clinical Nurse Applications Specialist, and a local Field Service Engineer. KEY RESPONSIBILITIES: Territory Sales Manager, Medical Devices Sales Representative - Critical Care, Intensive Care, Respiratory Medicine, Patient Ventilators, Endoscopy, ICU, CCU As our Medical Sales Representative, you will: · Take ownership for the achievement of your annual territory sales growth plan. · Drive both the strategy and execution, while mapping out the mechanics of each hospital & customer, to target high-margin business. · Balance 50% new business development and 50% account development. · Maintain commercial, clinical, and technical relationships with existing KOLs and customers, whilst developing sales with the introduction of new customers and products. · Lead from the front in the sales process, including dual-customer visits and managing the tendering process. · Organise and run regular workshops, seminars, exhibitions, and mailings, to develop sales opportunities. · Travel extensively , both in the UK (and occasionally), abroad. PERSON SPECIFICATION: Territory Sales Manager, Medical Devices Sales Representative - Critical Care, Intensive Care, Respiratory Medicine, Patient Ventilators, Endoscopy, ICU, CCU You will have: · A proven track record as a Medical Sales Representative, within technical consumables, capital equipment (preferably both), gained within a Critical Care environment. · Ability to articulate key product and market messaging to increasing customer compliance with our technology and driving care strategies to improve patient outcomes. · Ability to build strong relationships fast. · A results-driven approach, with a creative way of developing solutions. · Ability to communicate effectively with all key stakeholders within ICU, Emergency room and wards. · Team-player style, who can work independently and be an entrepreneurial thinker. · Competency with advanced Microsoft: Word, Excel, PowerPoint and Outlook · A full and clean driving license OUR COMPANY: We are a high-quality international branded manufacturer of ground-breaking and highly innovative Medtech product solutions. These solutions have been credited as genuine game-changers within the medical devices and equipment market. Our R&D is constantly driving forward, creating new products which are world-class and cutting edge. The results have led to us winning numerous industry awards. As technology leaders within respiratory medicine, our product range is both established and growing year annually. We are constantly developing our customer channels through targeting new products and winning new clients. Our values include strong ethics, coupled with an emphasis on customer delight. This has resulted in the highest levels of clinical engagement. Our results speak for themselves: world-class manufacturing, premium branding, very high staff retention and fantastic camaraderie! It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Medical Sales Representative, Territory Manager, Medical Sales Executive - Critical Care, Intensive Care, Respiratory Medicine, Patient Ventilators, Endoscopy, Anaesthesia, Patient Monitoring, Cardiology, Ventilators, Infusion, CCU, ICU INTERESTED? Please click apply. You will receive an acknowledgment of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK18543, Wallace Hind Selection

Are you a technically minded professional who enjoys working with customers and bringing products to life? We're looking for a Junior Product Specialist to join a growing and innovative business, supporting the development and delivery of connected solutions across the UK market.This is a fantastic opportunity for someone with a technical background and customer-facing experience who wants to develop their product expertise while working closely with Sales, Product, Marketing, and Development teams.The RoleAs a Junior Product Specialist, you'll become a subject-matter expert across a range of innovative products and digital platforms. You'll support customers, partners, and internal teams with technical guidance, demonstrations, training, and product-related insights, while helping shape future product development through valuable market and customer feedback. \n Key Responsibilities \n\n • Provide technical product support to commercial teams, including tender responses\n, • Deliver engaging product demonstrations and training sessions\n, • Work closely with development teams to communicate customer and market requirements\n, • Support product launches and coordinate training initiatives\n, • Gather and analyse market, customer, and competitor insights\n, • Assist with product testing, validation, and field trials\n, • Support the creation of technical product information and launch materials\n, • Collaborate with internal and external stakeholders on product capabilities and enhancements\n\n About You \n\n • Degree qualified in Engineering, Electronics, Telecommunications, IoT, or a related field\n, • Experience in a Product Specialist, Technical Support, Pre-Sales, or similar customer-facing technical role\n, • Strong understanding of technical products\n, • Confident presenting, training, and communicating with both technical and non-technical audiences\n, • Excellent stakeholder management and relationship-building skills\n, • Proactive, customer-focused, and eager to learn\n\n What's on Offer? \n\n • Competitive salary of £40,000 - £50,000\n, • Hybrid working arrangement\n, • Opportunity to work with innovative solutions\n, • Career development within an international organisation\n, • Collaborative and supportive team environment\n\n If you're looking for a role that combines technology, customer engagement, and product development, we'd love to hear from you. Apply today to find out more. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Internal Sales Executive – Heating Products Job Title: Senior Internal Sales Executive – Building Products Job reference Number: (phone number removed) Industry Sector: Sales Executive, Sales Representative, Telesales, Internal Sales, Building Products, Plumbing & Heating, Boilers, Air Source Heat Pumps, Fixings, Boiler Spares, HVAC, Underfloor Heating, Piping, Plumbing, Heating, Accessories, Heating Controls, Merchant, Distribution, Contractor, Trade, Gas, Social Housing, Location: Newcastle Remuneration: £35,000 - £42,000neg + Uncapped Bonus (OTE £50,000 – £60,000) Benefits: Comprehensive Benefits Package The role of the Internal Sales Executive – Insulation & Dry Lining will involve: Internal Sales Executive position promoting a comprehensive range of boiler spare products and heating accessories Selling into independent & national merchants, distributors, plumbing & heating contractors, utility companies, end users and insurance companies Covering a range of sectors including: commercial, domestic social housing and residential Dealing with inbound queries and providing technical support Work towards to an annual sales target of £250,000 Manage stock levels of specialist insulation products, liaise with suppliers scheduling orders to ensure a smooth delivery to customers Produce customer quotes and processing orders Product values range with clients starting from £50 up-to £100,000 The ideal applicant will be an Internal Sales Executive – Insulation & Dry Lining with: Must have Sales experience within the heating, plumbing, trade or building product sectors, ideally dealing with a range of boiler systems, spares or accessories Open to candidates from merchant, manufacturing, utility or contractor backgrounds Comfortable being on the telephone Genuine desire to succeed and want to develop a long term career Good work ethic, energetic and enthusiastic IT literate (Microsoft office) Mitchell Maguire is a specialist Construction Sales Recruitment Consultancy, dealing exclusively with Construction Sales Jobs, Construction sales vacancies and Specification sales positions within: Sales Executive, Sales Representative, Telesales, Internal Sales, Building Products, Plumbing & Heating, Boilers, Air Source Heat Pumps, Fixings, Boiler Spares, HVAC, Underfloor Heating, Piping, Plumbing, Heating, Accessories, Heating Controls, Merchant, Distribution, Contractor, Trade, Gas, Social Housing

Job Opportunity: Floor Layer Location: Newcastle & surrounding areas Pay Rate: Competitive Rates (CIS Payment Structure) Duration: Long-term work The Opportunity Search Consultancy is looking for an experienced and meticulous Floor Layer to join our team for a long-term contract across major commercial and residential projects in Newcastle. We are partnering with premium interior fit-out contractors who value flawless finishes and professional reliability. If you are looking to secure a stable, long-term run of local work with a steady workflow on full CIS terms, this is an excellent opportunity to lock in your pipeline for the foreseeable future. Your Role & Responsibilities Working on high-spec developments in the Newcastle area, you will be responsible for: Surface Preparation: Inspecting subfloors, applying screeds, smoothing compounds, and installing ply-boarding to guarantee a perfect foundation. Product Installation: Measuring, cutting, and laying a wide range of floor coverings including luxury vinyl tiles (LVT), safety flooring, vinyl sheets, and commercial carpets/carpet tiles. Precision Finishing: Executing flawless welds on vinyl sheet joints, installing cap-and-cove skirting, and fitting transition strips. Blueprint Translation: Reading and interpreting interior layouts and scale drawings to plan material layouts efficiently and minimise wastage. Quality Assurance: Upholding high standard finishes that match the strict design requirements of Tier-1 contractors. What We're Looking For Blue CSCS Card (Skilled Worker): A valid flooring/finishing CSCS card is required. Technical Expertise: Proven experience in commercial or high-end residential floor laying, with strong skills in subfloor prep and hot welding. Reliability: Looking for a professional with a track record of excellent attendance, punctuality, and commitment to a long-term project. Tools & PPE: Must have a full, specialised kit of floor-laying tools and standard 5-point PPE. Right to Work: Must have a valid right to work in the UK. Why Work With Search? Long-Term Stability: Gain peace of mind with a consistent, long-term pipeline of work right here in Tyneside. CIS Payments: Reliable, weekly CIS payments processed directly into your account every single Friday. Newcastle Central: Keep your travel times and fuel costs down with centrally located project runs. Dedicated Support: Work through our specialist North East construction desk, meaning you deal with recruiters who actually understand your trade and keep you continuously placed. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Procurement Specialist Summary The Commodity Buyer will support Procurement Lead executing Procurement Priorities in line with business goals and initiatives controlling the whole supply cycle (request for quote, negotiation, PO placement and order fulfilment). In this role you will use your experience and/or expertise to solve problems, develop and execute objectives for self and others, and effect short term initiatives and long term departmental improvements. Roles and Responsibilities: • Negotiate best cost & delivery, with suppliers; place and follow up on PO’s for assigned commodities • Manage effective working relationships with suppliers for PO execution • Manage problems and schedule changes to ensure on time delivery • Update ERP to ensure accurate planning • Develops new solutions under guidance and/or in a team setting • Balance both tactical execution with strategic initiatives necessary to drive cost and lead time reduction • Works together with high level individuals within the business • Work with Commodity Buyers on technical and commercial developments to develop awareness of manufacturing processes and improve product knowledge • Actively participate in supplier performance reviews • Contribute to project as a team member or leads small projects • Manage the wing to wing procurement activities for assigned commodities. Apply sourcing policy, interface between supplier and entity with respect to specifications and budgets. Requires developed and strong foundation of function skills and knowledge of relevant purchasing and sourcing concepts. Required Qualifications: • Bachelor’s degree from an accredited college or university • Experience as a Commodity Buyer, within an Engineering or Manufacturing environment. • A demonstrable technical mindset and approach with attention to detail. • Strong oral and written communication skills • Ability to work independently, motivate and influence others • Ability to cope with multiple complex situations daily • Great problem-solving skills. • Negotiation expertise • Fluent in English (spoken and written) Desired Characteristics: • Previous experience of commodity and engineered polymers and/or high-grade metals. • Project management, technical and /or materials experience. • A recognized professional and/or academic qualification. e.g. MCIPS • Experience of a manufacturing / engineering environment, Oil and Gas sector is preferred but not essential. With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients

About The Role What you’ll be doing: Working with the Store Manager, you’ll share joint responsibility for the day to day running of the store You will be working up to 45 hours per week - all extra time worked is paid or can be taken as time off in lieu You’ll be leading by example, co-managing a small team of between 4 - 6 members of staff You’ll be committed to motivating your team to deliver a great customer experience as well as achieving challenging sales targets With a commitment to offering honest advice, you will build rapport with customers, exceeding their expectations and reassuring them when they're bewildered by choiceWhat you’ll need - skills and experience: Proven experience in a retail customer service orientated or sales environment Supervisory or junior management experience within a retail or field sales position, ideally in a hard goods environment You’ll have practical experience / knowledge of some or all of our product range Proven ability to sell some or all of our product range Proven ability to deliver excellent customer service to all of our customers Proven experience in achieving sales targets You'll be a confident, enthusiastic team player Your personal skills should include accuracy and numeracy as well as basic computer literacy You’ll possess a high degree of self motivation and a can-do attitude You’ll demonstrate a desire to succeed both individually and as co-leader of the team Benefits What you’ll get in return for your commitment: Staff Discounts Healthcare Cash plans A company pension scheme Life Cover Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services Discounts on 100s of high street & online brands including restaurants, holidays, and shopping Role specific training and development Proactive promotion of internal candidates Paid Breaks Free Tea & Coffee About The Company Where you’ll be working: Machine Mart are the UK’s leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With stores nationwide and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth. For further information on our company and our product range, visit our website: (url removed)

An exciting opportunity has arisen for an experienced Product Specialist to join a forward‑thinking organisation undergoing continued growth. This role offers the chance to become a subject‑matter expert across a diverse product portfolio, supporting commercial teams, customers and partners while contributing to ongoing product development and market readiness. As the Product Specialist, you will develop a deep understanding of the organisation's solutions and act as a key point of contact for technical queries, demonstrations and training. You will work closely with development teams to shape product requirements and ensure that customer and market needs are clearly represented.Your work will support product launches, customer adoption and the continuous improvement of the product range. Key Responsibilities Technical Support - Providing expert product guidance to commercial teams, particularly during tender processes. Requirements Definition - Working with development teams to specify, refine and prioritise product needs. Cross‑Team Coordination - Supporting development activities and ensuring alignment across internal stakeholders. Demonstrations & Training - Delivering product demonstrations, training sessions and technical presentations. Market Insight - Gathering and translating customer and market needs for the UK region. Product Information - Preparing and validating content for marketing materials, launch collateral and technical documentation. Solution Adaptation - Supporting the tailoring of solutions to meet customer requirements. Compliance & Testing - Leading local certification activities and coordinating interoperability or field tests. Launch Support - Supporting product launches, including training campaigns and readiness activities. Stakeholder Engagement - Contributing to internal and external meetings on product capabilities. Competitor Monitoring - Tracking competitor activity and comparing core product offerings. About You You will be a proactive, customer‑focused professional with a strong technical understanding and the ability to work effectively across multiple teams. Your communication skills, analytical mindset and attention to detail will be key to your success. We are looking for: Relevant Degree in Engineering, IT, Telecommunications or a related field, supported by experience in Product Specialist, Technical Support, Pre‑Sales or Product roles. Experience with Technical Products in any sector involving complex or connected solutions. Cross‑Functional Collaboration including experience supporting commercial teams and tender responses. Training & Demonstration Skills with involvement in testing, certifications or validation activities. Requirements Translation - the ability to convert customer and market needs into clear product requirements. Documentation & Launch Experience including technical content and competitive analysis. Communication Strengths - confident, clear and customer‑oriented. Language Skills - fluent English required; additional languages are an advantage. What's on Offer This is an excellent opportunity to join an organisation that values collaboration, innovation and continuous improvement. You will play a key role in shaping product success while developing your expertise in a supportive and engaging environment. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Are you a technically minded professional who enjoys working with customers and bringing products to life? We're looking for a Junior Product Specialist to join a growing and innovative business, supporting the development and delivery of connected solutions across the UK market. This is a fantastic opportunity for someone with a technical background and customer-facing experience who wants to develop their product expertise while working closely with Sales, Product, Marketing, and Development teams. The RoleAs a Junior Product Specialist, you'll become a subject-matter expert across a range of innovative products and digital platforms. You'll support customers, partners, and internal teams with technical guidance, demonstrations, training, and product-related insights, while helping shape future product development through valuable market and customer feedback. Key Responsibilities Provide technical product support to commercial teams, including tender responses Deliver engaging product demonstrations and training sessions Work closely with development teams to communicate customer and market requirements Support product launches and coordinate training initiatives Gather and analyse market, customer, and competitor insights Assist with product testing, validation, and field trials Support the creation of technical product information and launch materials Collaborate with internal and external stakeholders on product capabilities and enhancementsAbout You Degree qualified in Engineering, Electronics, Telecommunications, IoT, or a related field Experience in a Product Specialist, Technical Support, Pre-Sales, or similar customer-facing technical role Strong understanding of technical products Confident presenting, training, and communicating with both technical and non-technical audiences Excellent stakeholder management and relationship-building skills Proactive, customer-focused, and eager to learnWhat's on Offer? Competitive salary of £40,000 - £50,000 Hybrid working arrangement Opportunity to work with innovative solutions Career development within an international organisation Collaborative and supportive team environmentIf you're looking for a role that combines technology, customer engagement, and product development, we'd love to hear from you. Apply today to find out more. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Evolve are partnering with a leading ophthalmology company to recruit an experienced Regional Sales Manager to lead a high-performing sales team. This is an exciting opportunity to join an ambitious, growing organisation where you'll have the autonomy to shape regional strategy, develop and inspire your team, and build strong partnerships across the NHS to improve patient access to innovative ophthalmic treatments. If you're a commercially driven leader with a passion for coaching others, influencing stakeholders, and delivering exceptional results, this is your chance to make a real impact while progressing your career in a dynamic and collaborative environment. This is a full-time permanent position covering the North of the UK. What’s on offer? Excellent Salary & Benefits - A competitive starting salary depending on experience, plus exceptional bonus, company car, car allowance, pension, and more! Innovative Product Portfolio - Work with a leading ophthalmic product range in a specialist market. Collaborative Culture - Thrive in a supportive, people-focused environment. Ideal Requirements for the Regional Sales Manager Bring your proven sales leadership expertise, with a successful track record of delivering exceptional results in pharmaceutical or healthcare sales, ideally within ophthalmology or a related specialist therapy area. Make an impact within the NHS, using your strong understanding of NHS structures, commissioning processes, and stakeholder engagement to identify opportunities and influence decision-making across complex healthcare systems. Use data to drive success, combining commercial insight with sales analytics and CRM tools to identify opportunities, shape strategy, and maximise business performance. Build trusted partnerships and influence at every level, using your outstanding communication and relationship-building skills to engage healthcare professionals, key decision-makers, and cross-functional colleagues to achieve shared goals. Role Responsibilities for the Regional Sales Manager Lead and inspire a high-performing team of Regional Account Managers, coaching and developing talent to consistently exceed ambitious sales targets while fostering a culture of collaboration, innovation, and continuous improvement. Take ownership of regional commercial success, driving sales performance, portfolio growth, and strategic business planning across your healthcare area, with the autonomy to shape local execution and deliver measurable results. Use your expertise in the NHS landscape to identify opportunities, build influential stakeholder relationships, and support improved patient access by navigating commissioning processes and local patient pathways. Play a key role in shaping commercial strategy, collaborating with cross-functional teams to share market insights, influence business decisions, and represent the organisation at regional and national meetings and industry events. Recruitment Process 2 stage interview process Connect with a hiring manager and team who are committed to guiding your career and helping you make an impact. Excited to learn more? Click apply or reach out to the Pharmaceutical recruitment team for full details! Application Process Evolve Selection acts as a recruitment partner on behalf of our clients. All applications are reviewed by our specialist consultants and assessed against the specific requirements of the role. Suitable candidates will be contacted for an initial discussion before being introduced to the hiring client. We appreciate every application; however, due to application volumes, we may not be able to respond to all candidates individually. If you have not heard from us within 3 working days, please consider your application unsuccessful for this particular role, however we may contact you regarding future opportunities that match your experience in line with our privacy policy. Evolve is a leading recruitment and outsourcing organisation, operating within the Pharmaceutical, Healthcare, Medical Device and Life Science sectors. Equal opportunities are important to us. We believe that diversity and inclusion are critical to our success as a company, We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic

Rewards and Benefits on Offer; Stable growing organisation. Immediate start available Dayshift Early Friday finish The opportunity to work with a well-established and rapidly growing North East manufacturing company. Career development and progression opportunities. MTrec’s New Opportunity; MTrec Technical are proudly representing our prestigious manufacturing client, based just outside Newcastle, with their plans for growth and expansion, by recruiting a Mechanical Design Engineer to join their team. You will be joining a fast-paced, dynamic company, with an excellent team-based culture and huge opportunities to progress your career. Our client is a well-established player in their specialist sector in the North East and supplies its quality products and services nationally. You will be joining an exciting and rapidly expanding business, where you will enjoy a varied working environment, a great team culture and an excellent new career move. The Job You’ll Do; Responsible for designing mechanical components and systems using SolidWorks. Processing engineering changes (ECR’s) and Bill of material updates (BOM). Supporting technical validations of designs with the wider engineering team. Introducing product improvements R&D to drive innovations and product improvements. Design, develop and maintain 3D models and modifications to existing. designs to keep in line with current legislation, continuous improvement, and cost reduction exercises. Support New Product Introduction and Engineering Change Management. Apply DFM techniques and support manufacturing products. Ensuring completion of final design documentation. Manage CAD data within the SolidWorks environment. Collaborate with other manufacturing support functions such as Quality, Production, Procurement and Product support. About You; Bachelor’s degree or equivalent in Mechanical Engineering. Minimum of 3+ years’ experience as a Mechanical engineer. PC literate and at ease with MS Office products. Experience of 3D design (SolidWorks) Experience of material selection for mechanical structures. Experience of drawings including revisions and numbering systems. Experience of using DFM and Lean Manufacturing. Experience with FEA analysis (steel). Experience of working with electrical power and drive systems. Experience of designing hydraulic systems. Ability to read and understand hydraulic schematics. Basic level of electrical distribution and electrical system design knowledge. Ability to work in a fast-paced environment

Installation & Service Technician Location: UK Based with Worldwide Travel Salary: Competitive + Benefits + Training The Opportunity An established global engineering manufacturer is seeking an Installation & Service Technician to join its specialist technical team. This is an exciting opportunity for a hands-on, multi-skilled engineer who enjoys travel, problem solving and working independently in customer environments across the UK and internationally. The role combines installation, commissioning, fault finding, servicing and repair of highly specialised industrial equipment. No two weeks are the same, with opportunities to travel worldwide and work on technically advanced machinery at customer sites. Extensive product training will be provided, however candidates will need a strong engineering foundation and the confidence to work autonomously when supporting customers. Key Responsibilities Installation and commissioning of specialist industrial machinery at customer sites. Service, maintenance and repair activities across the installed equipment base. Diagnosis and resolution of mechanical, electrical and control system faults. Carrying out planned and reactive customer support visits, often at short notice. Producing detailed technical service reports and documentation following site visits. Liaising with customers, internal technical teams and engineering departments to resolve issues. Supporting product improvements through accurate fault reporting and technical feedback. Ensuring work is completed safely, professionally and to high quality standards. Candidate Profile We are interested in speaking with engineers who have experience in a field service, installation, maintenance or commissioning environment. Essential Requirements Multi-skilled engineering background with both mechanical and electrical fault-finding experience. Ability to diagnose and resolve technical issues independently. Experience reading and working from technical drawings, schematics and engineering documentation. Strong practical engineering skills. Excellent problem-solving ability and attention to detail. Confident communication and customer-facing skills. Ability to produce professional technical reports. Willingness to travel extensively throughout the UK and internationally, often at short notice. Full UK driving licence and ability to drive overseas where required. Self-motivated, organised and comfortable working independently. Desirable Requirements HNC/HND or Degree in Mechanical Engineering, Mechatronics, Electrical Engineering or a related discipline. Experience with automated machinery, electromechanical systems, industrial controls or textile manufacturing equipment. Previous field service, installation, commissioning or technical support experience. PLC fault-finding knowledge. Bench fitting or precision assembly experience. What's On Offer Opportunity to work for a globally recognised engineering business. Extensive product and manufacturer training. Varied and technically challenging work. International travel opportunities. Competitive salary and benefits package. Pension and life assurance. Long-term career development within a specialist engineering sector

Rewards and Benefits on Offer;Stable growing organisation.Immediate start availableDayshiftEarly Friday finishThe opportunity to work with a well-established and rapidly growing North East manufacturing company.Career development and progression opportunities.MTrecs New Opportunity;MTrec Technical are proudly representing our prestigious manufacturing client, based just outside Newcastle, with their plans for growth and expansion, by recruiting a Mechanical Design Engineer to join their team. You will be joining a fast-paced, dynamic company, with an excellent team-based culture and huge opportunities to progress your career. Our client is a well-established player in their specialist sector in the North East and supplies its quality products and services nationally. You will be joining an exciting and rapidly expanding business, where you will enjoy a varied working environment, a great team culture and an excellent new career move.The Job Youll Do;Responsible for designing mechanical components and systems using SolidWorks.Processing engineering changes (ECRs) and Bill of material updates (BOM).Supporting technical validations of designs with the wider engineering team.Introducing product improvementsR&D to drive innovations and product improvements.Design, develop and maintain 3D models and modifications to existing. designs to keep in line with current legislation, continuous improvement, and cost reduction exercises.Support New Product Introduction and Engineering Change Management.Apply DFM techniques and support manufacturing products.Ensuring completion of final design documentation.Manage CAD data within the SolidWorks environment.Collaborate with other manufacturing support functions such as Quality, Production, Procurement and Product support.About You;Bachelors degree or equivalent in Mechanical Engineering.Minimum of 3+ years experience as a Mechanical engineer.PC literate and at ease with MS Office products.Experience of 3D design (SolidWorks)Experience of material selection for mechanical structures.Experience of drawings including revisions and numbering systems.Experience of using DFM and Lean Manufacturing.Experience with FEA analysis (steel).Experience of working with electrical power and drive systems.Experience of designing hydraulic systems.Ability to read and understand hydraulic schematics.Basic level of electrical distribution and electrical system design knowledge.Ability to work in a fast-paced environment.TPBN1_UKTJ

We are hiring for a German Speaking Technical Customer Support Specialist to join a global technology specialist company. Location Farnborough, south west of London. Hybrid role, mostly a remote job with some occasional office based work, but mostly remote! Languages Fluent German & English Required The Company Our client is a fast-growing tech company at the forefront of innovation in global communication and business technology services. The Role of the German Speaking Technical Customer Support Specialist As the German Speaking Technical Customer Service Specialist, you will provide customer support and technical support to German and English speaking global business clients using their innovative communication platform and hardware. As part of their global Customer Support Team, you will help customers resolve technical issues, communicating clearly throughout the support process, and ensuring a smooth and consistent experience across the full product suite. Typical job responsibilities will include: • Respond to customer calls and emails to diagnose and resolve issues, • Manage and resolve support tickets efficiently, • Support hardware updates via testing and software communication deployment, • Coordinate and track hardware repairs and ensure correct tablet configuration, • Triage bugs and manage their progress through the bug tracking system, • Collaborate with internal teams on service desk-related matters, • Provide data entry and configuration support across departments, • Occasionally travel to the office or customer sites for equipment or training Candidate Profile & Requirements • Fluent in German and English (spoken & written), • Previous Technical Support or technical Customer Service experience - all sectors condidered, • Technical software knowledge is an advantage but not essential, • Strong communication and problem-solving skills, • Willingness to work on rotating shifts and on-call support Salary, Benefits & Working Hours £30,000 - £32,000 . Hybrid working model. Sometimes based in the Farnborough office but mostly remote! Working Hours This is a shift-based role covering a 24/7 global support model: Mon-Fri: 05:00-13:30 / 08:00-16:30 / 13:00-21:30 / 21:00-05:30 1 weekend in every 6 (Fri 21:30 - Sun 21:00) To be considered for this exciting opportunity, please send your CV! Recruiter Contact: Jonathan Grimes

Description Onera Health is a leader in transforming sleep medicine and remote monitoring. Our breakthrough diagnostic solutions and services are poised to help millions of people struggling with sleep-related ailments, while also impacting other medical fields by monitoring a variety of chronic conditions, ultimately improving the health and quality of life for patients around the world. The company’s innovative solutions provide comprehensive sleep test data to physicians in a variety of clinical and non-clinical environments to optimise patient care and reduce healthcare costs. Onera’s FDA-cleared and CE-marked home polysomnography (hPSG) platform delivers lab-quality diagnostics in the home through a fully integrated “PSG-as-a-Service” model. The UK is a priority market in Onera’s European expansion. In the UK, Onera goes to market through a clinical service provider partner rather than selling direct. The partner brings established NHS relationships and a top-down route into hospitals at executive level; Onera’s Clinical Sales Specialist works alongside them in the field — managing that partnership day to day and building demand from the bottom up at the clinical and departmental level, where sleep diagnostics credibility matters most. This is deliberately not a traditional, quota-closing field sales role. The close is driven through the partner’s executive-level motion. Your job is to create clinical pull — winning the confidence of sleep and respiratory teams, demonstrating the platform, and enabling the partner’s commercial engine — so that demand and adoption build underneath it. Success depends on clinical fluency and partner enablement far more than on personal deal-closing. Key Responsibilities Partner & Channel Management • Manage the relationship with Onera’s UK clinical service provider partner in the field, acting as the day-to-day point of contact and ensuring alignment between the partner’s commercial activity and Onera’s clinical priorities., • Enable and support the partner’s teams — equipping their representatives to position Onera accurately, and complementing their top-down, executive-level route into hospitals with clinical depth from the field., • Coordinate joint account planning with the partner, identifying target hospitals and sleep services and aligning on how each opportunity is progressed. Bottom-Up Clinical Demand Creation • Build demand from the clinical level up — winning the confidence of sleep physicians, respiratory teams, neurophysiology units, and sleep-laboratory staff so that clinical pull supports the partner’s top-down approach., • Engage credibly at peer level with consultants on sleep disorders — obstructive sleep apnoea, central sleep apnoea, narcolepsy, RLS/PLMD, and parasomnias — and on the wider diagnostic pathway (respiratory polygraphy, HSAT, CPAP titration, actigraphy, MSLT/MWT)., • Demonstrate and train clinical staff on the Onera platform unaided, drawing on hands-on familiarity with full diagnostic polysomnography — multi-channel attended studies including EEG, EOG, EMG, ECG, airflow, respiratory effort, SpO₂, and body position — and an understanding of manual sleep staging and event scoring to AASM guidelines, not just auto-scoring., • Build visibility with UK sleep-medicine KOLs and engage with national bodies such as the British Sleep Society and the ARTP. Territory Coverage & Field Execution • Cover the United Kingdom as Onera’s sole field-based representative, prioritising across regions, qualifying hard, and concentrating effort where clinical adoption can build rather than spreading too thin., • Maintain disciplined CRM hygiene and pipeline visibility, self-managing a national field role and giving Onera and the partner a clear, current picture of clinical engagement and opportunity., • Act as the clinical and commercial point of contact in the field, troubleshooting product-related questions and escalating to the appropriate internal stakeholders where needed. Market Intelligence & Collaboration • Track market trends, competitor activity, and customer feedback to inform product positioning and the UK partner strategy., • Collaborate with cross-functional teams across marketing, product, customer success, and clinical to align field activity with the wider commercial plan. Requirements • Clinical sleep background. Formal clinical background in sleep or respiratory diagnostics — e.g. registered sleep/respiratory physiologist, clinical scientist (Healthcare Science), or RPSGT — with the ability to demonstrate and train clinical staff unaided. Strongly preferred; exceptional candidates with deep, hands-on sleep/respiratory diagnostic exposure and genuine peer-level clinical credibility will also be considered., • Clinical credibility in the field. Able to hold peer-level conversations with consultants and clinical teams and to build confidence and adoption at the departmental level., • Commercial or clinical-specialist experience. A track record in a clinical sales specialist, clinical application, or field clinical role in medical devices or diagnostics — or a clinical background combined with clear commercial instinct., • Self-managing field discipline. Comfortable self-managing a national field role with sound CRM and pipeline discipline., • National coverage & travel. Willingness to travel extensively across the UK, with the autonomy to prioritise across regions., • Fluent English and excellent communication and interpersonal skills, with the ability to build trust-based relationships with clinical stakeholders and partner teams. Benefits • Remote / hybrid working model, with the technical equipment to set up your home office, • A competitive compensation package, • An open, collaborative company culture grounded in shared mission and team engagement, • The opportunity to join a scale-up at a defining commercial moment in sleep diagnostics

Are you a French-speaking Commercial Finance Business Partner OR are you looking for your next step and business partnering forms part of your current role, but you would like to do more? Are you keen to join a leading global manufacturer to accelerate your career? If so, our client is keen to hear from you! The Role: You will be driving the strategic financial decision-making and support commercial growth initiatives across the business. You will act as a key business partner to the commercial teams in the UK and France, providing financial insight, analysis, and guidance to optimise revenue, profitability, and operational efficiency. The role is responsible for leading commercial forecasting, supporting effective pricing decisions and controls, commercial performance reporting, ensuring alignment with corporate objectives and market dynamics. Championing data-driven decision-making and continuous improvement in financial processes to support sustainable business growth. More Detail: • Embed robust commercial insights into the S&OP process to support informed decision-making and drive improved business performance., • Lead and continuously enhance the commercial budgeting and forecasting process, ensuring key variances (e.g., volume, price, mix, inflation) are clearly understood and providing value-added analysis to support performance improvement., • Deliver strategic financial guidance and insights to Commercial, Product Management, and R&D teams to support growth and optimise commercial performance., • Foster strong partnerships with Commercial and Country FP&A teams, championing a culture of financial ownership, accountability, and transparency., • Produce and validate high-quality financial reporting and analytics to support variance analysis and deliver actionable insights across the organisation., • Ensure timely and accurate completion of core financial responsibilities, including period close, SOX compliance, statutory reporting, and year-end audit processes. The Person: You will be responsible for managing a UK Pricing Analyst; therefore, we are looking for you to have strong leadership and team management skills. English and French language skills are essential, and you must be flexible to travel between the UK, Sheffield office and office in France. Our client offers hybrid-working, ideally 2-3 days per week in Sheffield with monthly travel to France. There could be some flexibility on the role being more remote-based in the UK or in France. You could be a commercial finance business partner currently OR could be a finance manager, management accountant or analyst, looking for your next step. More Detail: • Qualified or in final stages of a recognised Finance qualification (e.g., CIMA, ACCA) or equivalent., • Experience in a business partnering role, preferably within a manufacturing or similar industry., • Fluent in English and French language skills to a professional level., • Strong analytical skills, comfortable with big data sets and attention to detail., • Excellent communication and presentation skills., • Proficient in financial software and tools, preferably OneStream / HFM and BI systems (Power Bi / Tableau)., • Good relationship management and influencing skills., • Strong interpersonal skills and ability to work collaboratively., • Make sense of complex, high quantity and sometimes contradictory information to effectively solve problems., • Continually looking to challenge and facilitate a continuous improvement culture., • Happy to work on a hybrid basis onsite in the UK (Sheffield) and France (Eauze)., • Flexible to travel, with monthly/bi-monthly travel between the UK and France required. Our client is offering a basic salary of £60-£70k PA + 10% bonus, 25 days holiday with the opportunity to purchase up to 5 days, 7.5% pension, private BUPA health plan/ medicash health plan electric car and cycle to work salary sacrifice initiatives. If you are a fluent French and English speaker and have the commercial finance experience our client is looking for, apply now or contact Dominic Quirke at Advancing People directly, in complete confidence. Advancing People - The Recruitment Specialist Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.

Mural Health is a fast-growing clinical technology start-up that makes clinical trials easier for participants. Our mission is to eliminate any barriers participants or caregivers experience while being part of a clinical trial. Mural Health is looking to expand our team with a Customer Experience Specialist. Who are you? At Mural Health, our mission is to make clinical trials easier for participants and caregivers by eliminating barriers to participation. As a Customer Experience Specialist, based in the UK, you'll be the primary point of contact for trial participants and site coordinators, ensuring they receive timely, empathetic support that keeps them engaged and informed throughout their clinical trial journey. You'll play a critical role in delivering exceptional participant and site experiences by responding to inquiries, resolving issues, and building scalable support processes. You'll work alongside our existing US-based support team to extend our coverage globally, delivering consistent, high-quality experiences for participants and sites across time zones. This is an opportunity to help scale a support function that's already up and running — bringing your own ideas for improvement while contributing to our broader mission of making trials more accessible and participant-friendly. Role Location: Remote - UK Reports To: Director of Customer Success You will: Deliver Exceptional Support • Serve as the first point of contact for participants and site coordinators via phone, email, and support channels during EU business hours, • Respond to inquiries about payments, reimbursements, account updates, travel support and platform navigation with empathy and efficiency, • Resolve tier-1 support issues independently while collaborating with Customer Success and Implementation teams on more complex, study-specific questions, • Triage and escalate issues appropriately to ensure timely resolution, • Maintain detailed documentation of support interactions and outcomes Build Support Infrastructure • Partner with the existing support team and Customer Success leadership to refine processes, tools, and workflows develop and refine support processes, tools, and workflows, • Contribute tor and maintain comprehensive FAQ resources, knowledge base articles, and support playbooks, • Identify patterns and recurring issues, surfacing insights to the broader team to improve the support experience, • Establish and track metrics that reflect support performance and volume Advocate for Continuous Improvement • Identify patterns and recurring issues, working cross-functionally to address root causes, • Provide participant and site feedback to Product and Operations teams to inform roadmap priorities, • Contribute to team meetings and stand ups with insights on support trends and opportunities What Makes You a Strong Fit • You are an empathetic communicator: warm, patient, and clear with diverse audiences including trial participants, site coordinators, and internal stakeholders, • You are resourceful and proactive: comfortable navigating ambiguity, learning new systems quickly, and finding solutions independently, • You have strong organizational skills: able to manage multiple inquiries simultaneously while maintaining responsiveness and attention to detail, • You are process-oriented: naturally think about how to document, systematize, and improve workflows for scale, • You thrive in a collaborative environment: work effectively with cross-functional teams and seek input when needed, • You are motivated to improve patient and caregiver experiences in clinical trials Qualifications & Skills: Required: • Minimum 2 years of experience in customer support, customer service, or customer experience roles, • Experience with support ticketing systems (Zendesk, Freshdesk, or similar platforms), • Proven ability to handle phone, email, and multi-channel support with professionalism and empathy, • Excellent written and verbal communication skills, • Strong problem-solving abilities and comfort with technical troubleshooting, • Self-directed work style with ability to prioritize and manage time effectively in a remote environment Strongly Preferred: • Interest or background in healthcare, life sciences, or clinical research, • Experience supporting both end-users and professional users (e.g., patients and providers), • Experience creating support documentation, FAQs, or training materials, • Experience with or interest in data analysis and reporting to track support trends and metrics Nice to Have: • Clinical trials or healthcare operations experience, • Experience evaluating or implementing support tools and technologies, • Background in early-stage or high-growth companies Compensation: Base Salary Range £38,000 – £50,000 Mural Health is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at Mural Health, please contact careers@muralhealth.com. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.

Hi, we’re PEXA!We know you’ll Google us before applying, so let’s keep this brief. PEXA revolutionised the way that property is settled in Australia, turning a paper-based process into a digital one. Our solution is a world-first, with over 500 people across Australia and an expanding international team, we’re helping 20,000+ families into their homes each week. We’re passionate about solving problems for our customers – always striving to set the standard for how property is bought and sold. Being awarded as one of the best places to work in Australia is a recognition of our culture and commitment to innovation, customers and our community. We’re growing fast, that is where you come in. We believe our success in Australia is worth sharing and that our proven technology will advance how the UK buys and sells homes. Establishing ourselves within the UK in late 2020, we are committed to collaborating with lawyers, conveyancers, lenders, government and the property industry, to set the new standard for both remortgages and buying and selling property. Why become a PEXArian?Great question! Being a PEXArian is so much more than just a job. We’re a passionate, motivated and unashamedly enthusiastic bunch at PEXA – we love what we do and we’re proud to admit it! Creating brilliant experiences for our members and their clients wouldn’t be possible without ensuring we deliver an exceptional employee experience. Here’s a snapshot of what your life at PEXA could look like: Your growth:We encourage you to hit your personal and professional learning and development goals with our tailored programs and tools. Your wellness:We care about your holistic wellbeing Your work/life blend:We know that work is just one aspect of your life – we want to help you create your ideal work/life blend, rather than squeezing in life around work. We are seeking a dynamic and experienced Legal Counsel with assistant company secretarial level responsibilities to join our entrepreneurial FinTech business operating in the regulated UK financial services sector. The primary responsibility of the ideal candidate will be to provide hands-on experience in board support and corporate governance but also provide strong commercial legal acumen in negotiating complex contracts. You will report to the General Counsel and provide legal and governance support across the group, including subsidiaries, and will play a pivotal role in helping the business scale in a compliant, commercially-sound, and operationally effective manner. Company Secretarial & Governance • Provide comprehensive support to the Company Secretary in preparing for and facilitating board and committee meetings: drafting agendas, circulating board packs (via Diligent or similar platforms), taking accurate minutes, issuing written resolutions recording actions, and following up on all matters on a proactive basis., • Maintain statutory registers (directors, members, PSCs, conflicts etc.)., • Ensure compliance with the Companies Act 2006 and UK Corporate Governance Code., • Prepare and file confirmation statements, director appointments, • Support the Company Secretary in the administration of share-related matters, including share issuances, transfers, and dividend payments and other filings with Companies House., • Monitor corporate governance developments, update relevant stakeholders, and assist with implementing updated governance policies and procedures., • Provide guidance to directors and senior management on directors’ duties and regulatory obligations., • Support shareholder engagement, including AGM/EGM logistics and shareholder communications. Legal, Corporate & Commercial • Draft, review, and negotiate a wide range of commercial agreements, including SaaS, partnership, supplier, and customer contracts including bank lender panel client contracts and working with conveyancers and suppliers, • Manage relationships with panel clients, lenders, conveyancers, and suppliers across the UK regulated property and lending ecosystem., • Advice on intellectual property matters including trademarks and brand protection., • Ensure compliance with applicable data protection laws (including UK GDPR); provide legal input into privacy notices, internal training, and product development with Tech and Product teams., • Provide strategic legal support to business integrations, commercial initiatives, and procurement activities., • Support legal risk assessments and implement scalable processes to mitigate legal exposure and drive operational excellence., • Liaise with external counsel where specialist advice is needed. Qualifications and Experience • Qualified solicitor in England & Wales with approx. 4 years’ PQE, • Experience working in-house, ideally some of which is gained from a regulated industry such as FinTech, • Experience in corporate and commercial legal matters, including experience in negotiating commercial contracts is essential, • Demonstrated experience in company secretarial duties, including board meeting preparation and statutory compliance., • Experience with data privacy is essential., • Familiarity with governance frameworks applicable to FCA/PRA regulated businesses would be of benefit., • Qualified solicitor admitted to practise English law., • An ICSA or equivalent governance qualification highly desirable, • Excellent drafting, communication, and stakeholder management skills., • Highly organised, self-starter, capable of working independently in a fast-paced, scale-up environment.£80,000 - £90,000 a yearSounds like you?We at PEXA are ready so if this role sounds like you apply today. GDPR ComplianceDigital Completion UK Limited (trading name “PEXA”), Optima Legal Services Limited (trading name "Optima Legal") and Smoove Limited (a holding company which comprises of the following wholly owned trading Subsidiary companies: United Legal Services Limited, United Home Services Limited, Legal-Eye Limited, and Amity Law Limited) are all owned directly by DigCom UK Holdings Limited, which is a wholly owned Subsidiary of PEXA Group Limited in Australia (ACN 140 677 792; ASX: PXA) (referred to collectively as “PEXA Group”). When we process your applicant personal data for recruitment purposes, we do so as a controller. If as part of the recruitment process, we share your personal data with another company within the PEXA Group, that company may process your personal data as either an independent controller or, in certain circumstances, a joint controller. By applying for this role, you consent to us processing your personal data in accordance with the UK General Data Protection Regulation ("UK GDPR") and the Data Protection Act 2018, and further information can be found in our privacy notice _. #PEXAUK

📌 Position Title: AI Product Specialist 🌍 Location: Remote - Europe ⏰ Working Rhythm: Innovation is a 24/7 pursuit, but we value your downtime. While our typical working hours are 9am-5pm in your timezone, we embrace flexibility and trust you to manage your schedule to meet your individual needs and peak productivity times. Occasionally, longer hours may be to tackle challenges, support new releases, or contribute to time-sensitive initiatives. 📝 Contract Type: Permanent 🤝 Reporting To: Chief Product Officer 📅 Start Date: April 2026 Role We're looking for someone who lives at the edge of AI possibilities—someone who wakes up thinking about what they can build with the latest models, tools, and techniques. You're the kind of person who has strong opinions about Claude vs ChatGPT vs Gemini because you've actually shipped things with all of them. You experiment relentlessly, you vibe code like others scroll social media, and you want to build the future. As our AI Product Specialist, you'll be our internal R&D lab and strategic advisor rolled into one. You'll prototype agentic experiences, pressure-test new AI capabilities, and help me make smart bets on what we should build. You'll balance hands-on building with strategic thinking—shipping experiments fast while developing frameworks for how we should think about AI across our product. At Nexford we're building a new kind of university: one that's affordable, flexible, relevant, and 100% online. One that prepares learners for the careers of tomorrow, without the burden of student debt. Key Responsibilities • Ship rapid AI experiments: Build working prototypes of agentic workflows, conversational interfaces, and AI-assisted features. Move from idea to clickable demo in days, not weeks. You're comfortable with imperfect MVPs that teach us something and can help get buy in for deeper investment., • Develop strategic recommendations: Translate hands-on learning into actionable guidance for the CPO. Where should we invest our AI resources in?, • Stay bleeding-edge current: The AI space is rapidly changing, with new models and techniques regularly emerging. You’ll stay on top of the latest and encourage us to integrate new concepts., • Design agentic experiences: Go beyond chatbots and build fully agentic systems with orchestration., • Bridge technical and product thinking: Translate between what's technically possible and what creates real user value., • Cross-functional Collaboration: Collaborate with cross-functional teams across Nexford, including Learner Success, Academic Operations, Technology, and Marketing, to ensure a cohesive and seamless learner experience. Additionally, foster successful market introduction of new products, features, and experiences., • Data-Driven Decision Making: Utilize user research, data analytics, and learner feedback to assess product performance, identify areas for improvement, and inform future iterations., • Continuous Improvement: Promote a culture of continuous improvement, iterating on products and services based on feedback and data insights. Skills & Qualifications • 2-4 years working to ship features and products, with meaningful AI experience: You've built real features that real users have used. Bonus if you've worked on conversational AI, agents, or developer tools., • Vibe coding as a superpower: You can go from idea to working code fast. You're comfortable with Claude/Cursor/Copilot/Lovable/v0 and whatever comes next. You write code to think, not just to ship. You know when to polish and when to stay scrappy., • Deep curiosity about AI tools and techniques: You have strong opinions (weakly held) about RAG architectures, prompt engineering, function calling, fine-tuning, and when to use what., • Tinkerer mentality: You build side projects. You have a personal AI stack. You like to experiment., • Product taste alongside technical chops: You know the difference between a cool demo and a useful feature., • Clear communication: You can explain complex AI concepts to non-technical stakeholders to get buy-in and build a shared understanding. If you're passionate about transforming lives through education and have a proven track record of delivering exceptional customer experiences, we encourage you to apply!

The Role uMotif’s Customer Support team is looking for a UK based Support Specialist who would be responsible for supporting customers during core UK business hours. The role is based remotely in the UK, although the current team is based in both the UK and US and covers the UK, European and US time zones. In this role, you will provide day to day technical and customer support for our data capture solutions. This includes being responsible for and triaging support tickets as they are received which can vary from assisting our users, making database data changes, producing data reports and extracts, investigating and solving technical issues and supporting your team and the wider business to provide an exceptional support service. At the core of the role is the ability to interrogate, manage and update captured data using SQL/MYSQL whilst adhering to data privacy and regulated data management guidelines, so we ask for 3+ years of experience providing customer support with at least 2 years demonstrable SQL skills. What will you do? • Serve as the escalation point for support cases including overall triage., • Help maintain and support our internal ticketing tools and communication channels., • Investigate and resolve 1st, 2nd and some 3rd line support issues., • Escalate complex 3rd line support issues if unable to resolve within the team., • Ensure issues are responded to within predefined company SLAs., • As a team provide continuous product support during core UK, Europe and US working hours., • Work with our third party 1st line support vendor ensuring a seamless support service., • Provide support to system users in multiple countries predominantly via email and our support ticketing system, with occasional client calls as needed., • Build professional rapport with internal and external clients by demonstrating empathy and strong communication skills and clearly document all communication with system users., • Follow up with customers to ensure full resolution, providing timely updates of progress along the way., • Become proficient in core applications in the uMotif product suite and share this knowledge with all other internal cross-functional teams as necessary., • Work in harmony with all business departments to ensure a complete support function., • Promote good practice and contribute towards knowledge sharing and process documentation., • Develop an understanding of customer processes and standard operating procedures., • Gain knowledge of clinical research workflows to support understanding and context of customer questions., • Facilitate troubleshooting and communication across multiple teams to provide customers with effective solutions quickly. When a solution is not readily available, collaborate with other internal resources., • Demonstrate responsiveness and sense of urgency in all customer interactions., • Advocate for customers by tracking and communicating suggestions for software enhancements., • Perform other job-related duties as assigned. What you need to succeed • Prior technical support experience is preferred, especially in healthcare, life sciences, clinical research or related fields., • 3+ years of experience providing customer support with at least 2 years demonstrable SQL skills., • Excellent verbal and written communication skills and the ability to work optimally in a remote team environment., • Initiative and desire to learn new skills/technologies and remain up-to-date with the latest trends., • Excited by firefighting and a real passion for solving technical problems., • Experience working with and improving support ticketing systems, ideally Jira Service Management., • Committed to working within a team that promotes the uMotif culture., • Thrives in a fast-paced, dynamic environment., • A team player who puts the success of the team first and is motivated by helping clients and finds satisfaction in helping to resolve the issues of others., • A resourceful problem-solver who seeks out effective and efficient solutions., • Strong time management skills and ability to effectively manage multiple priorities., • Experience working within regulated environments, for example GDPR, GCP & HIPAA., • Any exposure to the following would be a real bonus: Command Line, PHP, Python, CSS, HTML, XML, JSON, Javascript., • Any experience with the following tools: Jira, AWS, Jira Service Management, Tableau, Slack, Gitlab, iOS & Android environments, MDM, Microsoft Office & GSuite. Why uMotif? • Unlimited paid holiday allowance after probation, • Contributory Salary Sacrifice pension, • Private Health Insurance via Vitality, • Simplyhealth cashback scheme, • 5x salary Life Insurance, • Full pay for the first 13 weeks of SMP during maternity leave, • Perkbox subscription, • Salary Sacrifice Cycle scheme, • Remote working, • Home office allowance, • WFH expense contribution About us Our Company uMotif’s mission is to put patients at the centre of research by building data capture solutions people love to use. Designed with patients for patients, the uMotif platform supports data capture for each phase of clinical research across all therapeutic areas. Over 22,000 participants use our applications to track and submit e-consent, symptom, eCOA, ePRO, and wearable device data. With expertise in engaging patients and fast deployments, we work with ten of the top twenty global pharmaceutical companies to power large real-world evidence (RWE) and virtual studies. Our core values: Patients First - We care about patients and put them first; from our products to our business decisions. Teamwork - Through collaborating with and supporting each other, our customers, and our partners we succeed together. Innovation - We work innovatively to design, build, and deliver engaging technology. Team uMotif are united in our belief that patient-centric thinking combined with beautiful technology and effective teamwork can truly change clinical research for the better. We search for mission-driven people who are not afraid to be challenged - who want to tackle demanding problems and embrace innovative ideas. uMotif is an equal opportunities employer We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We want everyone at uMotif to be comfortable bringing their true self to work. That means acknowledging your personality, including the quirky bits, and bringing your interests, hopes, dreams, and even fears with you is fine, even if they don't seem relevant to your work.

At Penumbra, innovation, teamwork, and initiative are more than values – they are the foundation of a workplace where every individual is encouraged to grow and make a real difference. We believe that the strength of our team lies in our diverse talents and shared passion for improving lives. If you’re looking for a role where your contributions matter, we invite you to join a company that values both personal development and impactful work. As a leading MedTech company, we provide cutting-edge solutions for conditions such as stroke, pulmonary embolism, deep vein thrombosis, and acute limb ischemia. Headquartered in Alameda, California, Penumbra has over 4,500 employees worldwide and generated revenues of approximately $1.4 billion in 2025. Stay Active - Enjoy an annual fitness subsidy to support your healthy lifestyle. Support & Well-Being - Benefit from our comprehensive Employee Assistance Program, providing guidance and support in times of need. Family First - Receive two weeks of paid Family Care Leave to support a sick family member or in the case of bereavement. Vacation Time - In addition to your regular vacation days, enjoy paid time off on December 24th and 31st. A Team That Inspires - Work alongside a diverse, open-minded, and supportive team that encourages personal and professional growth. Drive in Style - Take advantage of a company car for private use, making your daily commute easier and more comfortable. Boost Your Investments - Take part in our Employee Stock Purchase Program and enjoy 15% cashback on your investments. Accident Insurance - Stay protected with comprehensive accident insurance during all business trips. We are looking for a motivated and hands-on Product Marketing Specialist to join our Neurovascular Marketing team. In this role, you will drive product adoption, support launches, and translate global strategy into local market execution. You will partner closely with the Sales and Marketing team to deliver impactful initiatives across the region. Develop and execute local marketing strategies and campaigns to drive product adoption and support launches in alignment with EMEA Neurovascular Marketing Take a strategic and hands-on role in field activities, aligning local and regional priorities Support product lifecycle management, including pricing and revenue goals Conduct market research and competitor analysis to inform strategies and identify opportunities Build and maintain trusted relationships with KOLs, hospital stakeholders, and external partners Adapt messaging and marketing materials to meet local market needs and support sales teams with tools and training Monitor product and launch performance, provide insights, and report progress Coordinate with vendors, agencies, and internal teams to ensure brand consistency and regulatory compliance Experience in product launches, launch planning, and go-to-market execution is a strong plus; able to lead projects through others and deliver results Deep understanding of the NHS supply chain and neurovascular/interventional vascular procedures Willingness to travel extensively (up to 60%) Strong stakeholder management and cross-functional collaboration skills (Medical Affairs, R&D, Regulatory, Sales) Ability to develop compelling value propositions, interpret clinical evidence, and translate insights into actionable strategies Excellent communication – clear, concise, and effective for internal and external audiences; able to present, train, and influence Hands-on, proactive, and initiative-driven, with a strategic mindset and strong analytical abilities Collaborative team player, adaptable, flexible, and able to prioritize effectively Self-organized and capable of managing complex projects independently while tracking KPIs and driving results As we require fluently English skills and the process will involve English speaking colleagues, we are looking forward to receiving your CV in English. At Penumbra, we value your skills and qualifications above all else. We welcome candidates of any gender, ethnicity, religion, sexual orientation, or age. If you're skilled and a good match for our culture of collaboration, we want you on our team. To learn more about Penumbra's commitment to being an equal opportunity employer, please take a look at _.

Job title: Azure Sales Specialist Location: Role can be based from any of our Manchester, Leeds or Reading locations (Remote working available) Hours: Monday to Friday, 37.5 hours per week Salary: Competitive + uncapped commission About BCN: At BCN we unite people and technology to enable organisations to fly. We believe people and organisations can achieve anything using technology to it’s full potential. Our role is to help them understand what is possible, implement in the right way and utilise their technology to achieve their ambitions. Which is why we put people front and centre – building client relationships for life and fostering a culture where our people thrive. We are a leading managed IT services provider and technology consultant, specialising in delivering transformative technology solutions with industry-leading client experience across business, public sector and not for profit organisations. From cloud computing, cybersecurity, and data management to power app development, we are dedicated to being a Microsoft powerhouse. Guided by our 3 values of building relationships, customer success and passion and dedication, we are on a mission to make BCN the most trusted tech partner in the UK today. The kind of company clients want to work with, and people want to work for. We are delighted you are on this journey with us! Focus of the role: We are seeking a Sales Specialist with a focus on and deep knowledge of Microsoft Azure Infrastructures, including Azure Virtual Desktop solutions. The primary focus and ultimate success measure of the sales specialist role is to increase sales of BCN’s Azure Infrastructure services to both new logo and existing customers. You will be responsible and targeted for new logo acquisition working closely with our marketing and technical leadership teams, providing your product and industry knowledge to develop winning strategies and partnerships that deliver a consistent flow of new logo wins. Developing strong relationships with Microsoft’s Azure sellers to position BCN as a leading Microsoft Azure partner and to be ‘front of mind’ for referral and co-sell opportunities will be important to your success. And from an existing customer perspective, BCN’s rapid growth means there is plenty of whitespace in our customer base for Azure infrastructure and virtual desktop sales. You will maximise sales into this whitespace by ensuring the sales team have the awareness of our services and have the capability to open opportunities (i.e. knowledge of use cases, effective discovery questions, storytelling). You must take a proactive approach to closing whitespace identifying which accounts have strong potential and facilitating discovery meetings with the customer and appropriate account manager. Responsibilities: Achieve your annual target of net new logo customer wins Delivery of sales enablement and training into account management teams that ensures a strong pipeline of cross sell opportunities for Azure infrastructure services. Support account management teams through entire sales process to maximises cross sell win rates. Build strong productive relationships with Microsoft Azure sellers and wider teams. Identify and build partnerships with organisations that provide additional routes to market. Attend tech and industry events and other activities to represent BCN in our target market and build our reputation as Microsoft Azure experts. Stay abreast of industry knowledge and competitors advising of changes required to remain competitive. Proactively manage monthly and quarterly forecasts and updates in Dynamics 365 Sales. Undertake appropriate Microsoft Learn, sales training and associated exams. Achieve your annual target of net new logo customer wins Achieve your annual target of net new logo customer wins Delivery of sales enablement and training into account management teams that ensures a strong pipeline of cross sell opportunities for Azure infrastructure services. Delivery of sales enablement and training into account management teams that ensures a strong pipeline of cross sell opportunities for Azure infrastructure services. Support account management teams through entire sales process to maximises cross sell win rates. Support account management teams through entire sales process to maximises cross sell win rates. Build strong productive relationships with Microsoft Azure sellers and wider teams. Build strong productive relationships with Microsoft Azure sellers and wider teams. Identify and build partnerships with organisations that provide additional routes to market. Identify and build partnerships with organisations that provide additional routes to market. Attend tech and industry events and other activities to represent BCN in our target market and build our reputation as Microsoft Azure experts. Attend tech and industry events and other activities to represent BCN in our target market and build our reputation as Microsoft Azure experts. Stay abreast of industry knowledge and competitors advising of changes required to remain competitive. Stay abreast of industry knowledge and competitors advising of changes required to remain competitive. Proactively manage monthly and quarterly forecasts and updates in Dynamics 365 Sales. Proactively manage monthly and quarterly forecasts and updates in Dynamics 365 Sales. Undertake appropriate Microsoft Learn, sales training and associated exams. Undertake appropriate Microsoft Learn, sales training and associated exams. Person, Skills & Experience: 4+ years of experience with business development, sales, or account management Good experience managing the sales process, in particular new logo acquisition Relevant experience of selling Microsoft Azure Infrastructure and Virtual Desktop solutions, including complimentary technologies such as Nerdio and Citrix. Excellent communication, interpersonal, and negotiation skills. Proficiency in Microsoft 365 (Office) and use of CRM software. Highly organised individual with a solution-oriented mindset. Detail-driven with ability to prioritise. Self-starter and able to work efficiently under pressure. Proven success in new customer acquisition. Highly driven, focused and committed with a proven track record of consistent sales achievement. Positive “can do” attitude, who realises a sense of urgency and a strong desire succeed. Ability to operate in a high velocity, metrics driven sales organisation. Ability to establish and build trust with colleagues and clients at various levels of the organisational structure. Proven ability to work independently, as a member of a team with flexibility to adapt and manage change effective in an ever-changing environment. 4+ years of experience with business development, sales, or account management 4+ years of experience with business development, sales, or account management Good experience managing the sales process, in particular new logo acquisition Good experience managing the sales process, in particular new logo acquisition Relevant experience of selling Microsoft Azure Infrastructure and Virtual Desktop solutions, including complimentary technologies such as Nerdio and Citrix. Relevant experience of selling Microsoft Azure Infrastructure and Virtual Desktop solutions, including complimentary technologies such as Nerdio and Citrix. Excellent communication, interpersonal, and negotiation skills. Excellent communication, interpersonal, and negotiation skills. Proficiency in Microsoft 365 (Office) and use of CRM software. Proficiency in Microsoft 365 (Office) and use of CRM software. Highly organised individual with a solution-oriented mindset. Highly organised individual with a solution-oriented mindset. Detail-driven with ability to prioritise. Detail-driven with ability to prioritise. Self-starter and able to work efficiently under pressure. Self-starter and able to work efficiently under pressure. Proven success in new customer acquisition. Proven success in new customer acquisition. Highly driven, focused and committed with a proven track record of consistent sales achievement. Highly driven, focused and committed with a proven track record of consistent sales achievement. Positive “can do” attitude, who realises a sense of urgency and a strong desire succeed. Positive “can do” attitude, who realises a sense of urgency and a strong desire succeed. Ability to operate in a high velocity, metrics driven sales organisation. Ability to operate in a high velocity, metrics driven sales organisation. Ability to establish and build trust with colleagues and clients at various levels of the organisational structure. Ability to establish and build trust with colleagues and clients at various levels of the organisational structure. Proven ability to work independently, as a member of a team with flexibility to adapt and manage change effective in an ever-changing environment. Proven ability to work independently, as a member of a team with flexibility to adapt and manage change effective in an ever-changing environment. Why BCN? The opportunity to shape your own future with industry leading training and development, with access to our BCN Academy. Competitive salary with the ability to progress. 23-days holiday allowance, increasing with length of service, plus bank holidays, an extra day off on your birthday and the option to buy more! Company pension scheme. 2 paid leave days per year to volunteer and support your local community – if it matters to you it matters to us. Health cash plan with free access to a confidential Employee Assistance Programme (EAP) supporting bereavement, financial, health and wellbeing, and much more Life assurance Cycle to work scheme, electric vehicle scheme, home and tech scheme, and retail discounts. Balancing work, life, and fitness can be challenging, so we offer a free on-site gym at our Manchester and Leeds locations to make it easier to stay active. Long service recognition to celebrate all the milestones Beer (or soft drinks) and Pizza Friday’s, dress down every day, social events such as Summer BBQ, Christmas party and lots more! The opportunity to shape your own future with industry leading training and development, with access to our BCN Academy. The opportunity to shape your own future with industry leading training and development, with access to our BCN Academy. Competitive salary with the ability to progress. Competitive salary with the ability to progress. 23-days holiday allowance, increasing with length of service, plus bank holidays, an extra day off on your birthday and the option to buy more! 23-days holiday allowance, increasing with length of service, plus bank holidays, an extra day off on your birthday and the option to buy more! Company pension scheme. Company pension scheme. 2 paid leave days per year to volunteer and support your local community – if it matters to you it matters to us. 2 paid leave days per year to volunteer and support your local community – if it matters to you it matters to us. Health cash plan with free access to a confidential Employee Assistance Programme (EAP) supporting bereavement, financial, health and wellbeing, and much more Health cash plan with free access to a confidential Employee Assistance Programme (EAP) supporting bereavement, financial, health and wellbeing, and much more Life assurance Life assurance Cycle to work scheme, electric vehicle scheme, home and tech scheme, and retail discounts. Cycle to work scheme, electric vehicle scheme, home and tech scheme, and retail discounts. Balancing work, life, and fitness can be challenging, so we offer a free on-site gym at our Manchester and Leeds locations to make it easier to stay active. Balancing work, life, and fitness can be challenging, so we offer a free on-site gym at our Manchester and Leeds locations to make it easier to stay active. Long service recognition to celebrate all the milestones Long service recognition to celebrate all the milestones Beer (or soft drinks) and Pizza Friday’s, dress down every day, social events such as Summer BBQ, Christmas party and lots more! Beer (or soft drinks) and Pizza Friday’s, dress down every day, social events such as Summer BBQ, Christmas party and lots more!

About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. Role We are looking for a Principal Product Specialist (AI-SPM / DSPM) to join our team. This is a remote role with a preference for candidates based in the United Kingdom or major European metropolitan areas such as Amsterdam or Frankfurt, reporting to the Sr. Director WW Field PM for DSPM. As a key member of the Data Security Product Organization within the DSPM Field PM team, you will drive the technical and commercial success of our DSPM solutions across the EMEA region. You will act as a critical bridge between our customers and the product organization, ensuring our platform evolves to meet real-world security challenges while empowering our field teams to win. What you’ll do (Role Expectations) Drive the sales strategy and execution for the DSPM product suite specifically for our EMEA customer base Lead and manage the end-to-end Proof of Concept (PoC) process for DSPM opportunities to demonstrate technical superiority and business value Serve as the primary technical resource for deploying DSPM solutions during the PoC phase to ensure seamless integration and performance Act as the definitive voice of the customer, synthesizing field feedback to directly influence and improve the DSPM platform roadmap Enable and educate the broader Zscaler field team to effectively position and sell DSPM solutions within their accounts Who You Are (Success Profile) You thrive in ambiguity and are comfortable building the path as you walk it, seeing uncertainty as the raw material to build something meaningful. You act like an owner with a fierce bias for action, navigating between high-level strategy and hands-on execution to ensure the mission succeeds. You are a learner with a true growth mindset, constantly seeking feedback and developing your skills to become a stronger partner and teammate. You are customer-obsessed and build deep empathy for both internal and external stakeholders to ensure their success remains our primary anchor. You are a pragmatic builder who is obsessed with iterating and shipping, never afraid to roll up your sleeves to build the first version yourself. What We’re Looking for (Minimum Qualifications) Deep expertise in infrastructure deployment within at least one major public cloud environment, specifically AWS, Azure, or GCP Proven professional experience in a technical, customer-facing role such as a Sales Engineer, Solution Architect, or Product Manager Exceptional technical sales expertise combined with the communication skills necessary to engage effectively with sophisticated enterprise customers Subject matter expertise in Data Security Posture Management (DSPM), Data Security, or cloud security projects like CNAPP Demonstrated ability to create and deliver high-impact Proof of Concept presentations that clearly communicate complex technical value to a business audience What Will Make You Stand Out (Preferred Qualifications) Advanced domain expertise specifically within the DSPM landscape Familiarity with or a strong aptitude for working with Network File shares within Data Center environments Hands-on familiarity or the ability to quickly master Gen AI infrastructure platforms including AWS Bedrock, Azure AI Foundry, or Google Vertex #LI-REMOTE #MG-3 At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: • Various health plans, • Time off plans for vacation and sick time, • Parental leave options, • Retirement options, • Education reimbursement, • In-office perks, and more! Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits _. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the _link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Our Purpose At Xero, we’re here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small business, we’ll be building a stronger economy that can change the world. How you’ll make an impact Xero is building new AI products and looking for an accounting/bookkeeping product specialist to help in the effort. Xero’s goal is to build beautiful small business software that solves their needs across disparate jobs to be done like bookkeeping, invoicing, bills, payroll, compliance, and more. As we experiment with new AI products, this role is essential for understanding the nuances of core accounting, bookkeeping, and tax, so that they can be translated into beautiful experiences, and ensuring our product solves the core accounting and bookkeeping needs of our small business customers. You'll be embedded with product development teams, and will apply subject matter expertise to enable them and broader Xero to create customer delight and market opportunity. To do this, you’ll leverage your deep understanding of small business and accountant & bookkeeper needs, ensuring our software meets and exceeds customer expectations. As a key member of the Product Management team you'll positively influence culture, and be a key advocate for what products to build. An accounting degree or equivalent experience is required • Be the key subject matter expert for Accounting and Bookkeeping, and apply your broad understanding of Accounting and Bookkeeping standards, customs, user needs, and business realities to support the product strategy & product development process., • Interpret and translate applicable product market fit, legal & regulatory requirements (and assessments from partner SME teams) into digestible recommendations that product leadership teams and their direct reports can consider and prioritize to develop winning strategies, and write effective requirements for Xero’s AI products., • Apply subject matter expertise to support Marketing, Comms, Customer Support and other teams to ensure that customer facing communications are created in an accurate, efficient and fully compliant way., • Work with UX design, UX research, and product teams to craft research activities and gather customer feedback and interpret the results (for both AB and SB behaviours), • Support product teams to implement process and controls that will lead to delivery of accurate and compliant software for our customers, • Work with cross functional partners such as the Product Compliance team to provide insight on upcoming changes (regulatory or otherwise) that will affect Xero and its customers, and ongoing assessments of our product to ensure that our product and small business customers remain compliant with relevant rules, legislation and industry best practices., • Work closely and collaboratively with other subject matter experts from across the business, and externally, such as Risk, Compliance, Legal, Government Relations and Privacy on shared projects and content., • Xero’s AI products achieve product market fit, • Xero’s customers are able to effectively complete core bookkeeping jobs to be done through beautiful product experiences, • Xero’s customer communications are clear, correct, timely, and helpful, • Product development activity is well informed by accurate and clear expertise, • The compliance community within Xero is well informed and engaged with the AI Product team, • Stakeholders feel empowered with comprehensive up to date knowledge about the needs of the market, • Xero creates customer delight and commercial opportunities out of regulatory requirements and market dynamics, • Critical competencies, • Bachelor’s degree or higher in Accounting, Commerce, Law, Taxation, Finance or similar, • Highly advanced and specialist understanding of regional regulatory requirements that impact or drive data and returns flowing in/out of the tax authorities (broadly around accounting, bookkeeping, income tax, sales tax, payroll and related cyber security and privacy requirements), • Highly advanced and specialist knowledge of requirements around accounting and reporting obligations, • An exceptional communicator (written and verbal) who can translate complex technical regulatory information into clear and simple recommendations for diverse audiences such as product and technology leadership teams, business analysts and developers., • An eye for detail and superb analytical & research skills. You take a methodical approach to your work., • A growth mindset and thirst for learning, • Confident and accurate decision making skills when working on significant and specialist issues, • Thrive on managing your own time and approach to work, with a ruthless prioritization of time and projects, a strong results & delivery attitude and equally happy with independent vs team based work., • Self motivated and team oriented, with strong interpersonal skills, • Ability to discuss technical topics and convey complexity in a concise way, • A methodical and structured approach to analytical problem solving, • The ability to build strong networks, including remotely, • A strong interest in AI, • Creativity for thinking of compelling new AI-powered solutions, • Strong bias for actionExperience, • 7+ years experience in public practice with focus on taxation, compliance or business services, • 5+ years working collaboratively in technology, software or with Tax Agencies, • Qualified accountant or bookkeeper and current member of professional body, • Experienced in writing technical advice addressing complex specialist issues, with in-depth analysis, evaluation and interpretation, often requiring the ability to gain acceptance or change of thinking, • Experience collaborating and working with a broad range of stakeholders including senior leadership, external customers, technical peers, • Experience with risk assessments and product roadmaps is helpful, • Experience collaborating with diverse stakeholder groups.Why Xero?Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, private medical insurance, gym passes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, and many other benefits that reflect our human value, you’ll do the best work of your life at Xero. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single competency or experience . If you are excited about this role, but your past experience doesn't align perfectly, we encourage you to apply anyway. You could be just the right person for this role and Xero. If you have any support or access requirements, we encourage you to advise us at time of application and throughout the interview process.

Salary: £25,000 per annum (£25,500 on probation pass) Role type: Permanent Location: Remote First with requirement to attend an office day in Peterborough once a month Reports to: Repairs Manager, Operations About Hometree Join Hometree Group and be at the forefront of transforming the residential energy landscape. Founded in 2015, Hometree began its journey in the home cover market. Today, we are spearheading the shift towards a future where home energy systems are decentralised, digitised, and reliant on renewable sources such as heat pumps, solar panels, batteries, EV chargers, and smart controls. This innovative approach is not just about sustainability; it's about empowering homeowners to manage their energy more efficiently and cost-effectively, thereby setting new standards in energy consumption. We operate across three dynamic divisions: Financial Services: Here, you'll contribute to offering flexible financing options that make it feasible for homeowners to embrace renewable energy technologies and make essential upgrades. Energy Services: Be part of our extensive network of local installation businesses that equip homeowners with the cutting-edge, sustainable energy solutions necessary for reaching net-zero emissions. Home Services: Help maintain the comfort and functionality of homes with comprehensive coverage plans that protect the essential hardware in the home. At Hometree Group, we are committed to guiding UK homeowners on their journey towards more sustainable energy solutions, and we need passionate individuals to support them at every step. Join us during this exciting time, and play a pivotal role in a business that supports sustainable homeownership in alignment with their readiness and needs. Key Achievements 🏆 £85m+ Capital Raised - We’ve raised over £85m to-date from leading global investors including Legal & General Capital and specialist energy VCs 🏆 6 Acquisitions - We've expanded our operations by acquiring four key companies across financing (Hometree Finance - formerly Bewarm), home cover (Your Repair) and installations energy services (GreenGenUK, Geowarmth, The Little Green Energy Company and IMS) 🏆 100k Homes Covered - We cover over one hundred thousand homes across the UK 🏆 280+ Employees - We have over 280 passionate employees transforming the industry across the Group, one home at a time The Role We’re looking for organised, proactive individuals who thrive in a fast-paced, evolving environment. The Repairs Team is central to our operations, managing customer repair requests across heating, plumbing, electrics, and appliances. Acting as the key link between customers, engineers, and suppliers, you’ll ensure issues are resolved efficiently and cost-effectively. While we work remotely, you’ll need to be based in or near Peterborough to attend monthly in-person team meetings. Shift patterns available Full time (37.5 hrs) 7.5 hour shifts on rotation, with working hours between 8:00-19:30 (including 1 full weekend in 3-4 on rotation). Responsibilities: Scheduling: Schedule appointments for engineers to attend customers’ properties to evaluate and resolve problems, liaising with both engineers and customers to find a suitable time. Inbound Calls: Take inbound calls from engineers on-site to assist them with their queries and provide live support. You might be required to take customer calls depending on the demand and the business requirements. Cost control process: Work through the cost control process with engineers, ensuring that repairs are completed efficiently and economically. Appointment scheduling: Check appointments are taking place as scheduled, and where they are not, update the customer and reschedule at the earliest opportunity. Assess engineer reports following the completion of a visit to determine next steps. Ordering: Order parts when needed, scheduling subsequent engineer visits where necessary to complete a fix. Outbound Calls: Make outbound calls to keep customers informed as to the status of their claim through each step until it has been resolved to their satisfaction, and communicate claim rejections to customers, explaining the reasons and exploring alternative solutions if applicable. Support: Support other operations teams when they reach out to get more information on repairs or claims. Collaboration: Work with our Network team to keep them informed about our engineers’ needs and requests and work with our Tech and Product teams to improve existing processes and tools and improve the automation of our processes. What we’re looking for Our ideal colleague will exhibit all of the following attributes: Experience: 12+ months working in a fast-paced Operations team with high volumes and multiple systems. Organisation: Highly organised and able to prioritise operational tasks for the best customer output. Initiative: A self-starter with a customer-centric mindset who gets a kick from resolving customers' problems. Decision-making: Confidence in making decisions and clearly communicating the reasoning and process behind the outcome. Discipline: Disciplined and organised with a keen eye for detail and an ownership mindset, ensuring no stone is left unturned in delivering great service. Multitasking: Enjoy multitasking and comfortable switching between calls, emails, systems, and tasks. Interpersonal skills: Strong interpersonal skills with an engaging and empathetic manner when communicating on the phone, in person, or in writing. Resilience: Resilient and able to handle difficult situations calmly and assuredly with customers over the phone, working to find the best outcome. Team player: Positive attitude, enjoys working collaboratively to resolve issues, and stays calm and focused on resolving the issue for customers and engineers. Extra Credit: Similar experience in insurance, maintenance and repairs company Our Recruitment Process: Please amend the below to the interview process you have for this role. Initial Call: Start with an introductory call with our Junior Talent Acquisition Specialist to discuss the role and your potential fit. (30 mins) Skills-Based Interview: Engage in a detailed discussion about your past experiences with our Repairs Manager (1 hr) Final Interview: Final interview with a member of senior management or our senior leadership team (30mins) We have an ever expanding list of benefits that currently includes: 33 days holiday inclusive of bank holidays pro rata plus your an extra day for your birthday Flexible remote working - with requirement to attend our Peterborough office on a monthly basis Free boiler & home emergency cover with Hometree plus 40% discount for friends & family Discounted gym membership across over 100 UK gyms (independent and chains) and free fitness, wellness and nutrition apps. £300 Home office allowance Support for your mental health and wellbeing via _ Menopause support from _, including friends & family access Cycle to work scheme Regular team socials including Summer and Winter parties. FCA Code of Conduct At Hometree, we prioritise ethical conduct and regulatory compliance. As a regulated financial services organisation, we operate under the strict guidelines and regulations set forth by the Financial Conduct Authority (FCA). We are committed to maintaining the highest standards of integrity and professionalism in all aspects of our business. As a prospective member of our team, you will be expected to fully embrace and adhere to the FCA Code of Conduct obligations. These obligations are designed to ensure the fair treatment of customers, the preservation of market integrity, and the promotion of healthy competition within the financial services industry. Equal Opportunity Employer At Hometree, we are committed to creating an inclusive and representative environment. We know that different experiences, perspectives and backgrounds make for a better workplace and a better planet. Together, we celebrate differences and promote a culture where you can bring your full self to work. We promise to give you the same opportunities as everyone else and we won't discriminate against you at any point in the hiring process or the working day. This includes how we source talent, our interview process, our conditions of employment, feedback and everything in between.

We are Future, a global multi-platform media company with big goals and the talent to bring them to life. Together, we connect people to their passions through the high-quality content we create and the innovative technology we pioneer. Future's Technology department has been instrumental in the company's success over recent years and is vital to Future's continued growth and disruption of the digital publishing industry. As part of the strategy around GoCompare's acquisition by Future, we're putting in a technology roadmap for re-platforming our domain around an API-first, cloud-based serverless architecture to become the leading PCW service. As part of this, we are looking to Re-engineer our Salesforce Marketing Cloud Technical approach to drive optimization and reuse. The Senior Salesforce Marketing Cloud Engineer will play a critical role in developing marketing solutions that enhance our customer interactions and drive business growth. This senior position requires a combination of strategic planning and technical expertise to ensure the effective deployment and optimization of our Salesforce Marketing Cloud environment. Reporting to the Salesforce Automation Manager, you will define the technical specification of new features and services, and ensure that the team maintains and improves the existing codebase. You will ensure changes are scalable, tested, and developed following best practices. Working closely with Engineering, Product and CRM teams you will ensure that all campaigns, channels and products integrate reliably. You will also expect to mentor engineers, junior/graduate engineers & trainee engineers, contributing to their growth and knowledge, and review their code. Your opinion matters within your role - your peers will look to you as a key player within the team. You will be expected to make key decisions that are in line with the technical roadmap & replatform, and be able to explain to other members of the wider team (both technical and non-technical) to support your decisions. • Possess a deep understanding of SFMC's data architecture and contact mappings, • Advanced SQL and Data Modeling: Beyond basic SQL, ability to perform complex queries and create sophisticated data models and audiences ., • 5+ years of hands on experience working in an implementation facing environment delivering enterprise level solutions, • Proficiency in AMPscript and SSJS: Skills in Salesforce Marketing Cloud's scripting languages to customise data handling and user experiences dynamically., • Integration Expertise: Experience with integrating SFMC (Marketing cloud connect) with other Salesforce clouds (like Sales Cloud and Service Cloud) and external systems via API and SFTP protocols., • Experience of HTML/CSS and JavaScript: For creating personalised and responsive email templates and cloud pages., • A solid understanding of customer relationship management (CRM) and web based channels., • Some knowledge of GDPR data governance policies and handling of PII data, • Experience working with data views The expected range for this role is £60,000- £65,000 This is a UK, Remote-based role … Plus more great perks, which include; • Uncapped leave, because we trust you to manage your workload and time, • When we hit our targets, enjoy a share of our profits with a bonus, • Refer a friend and get rewarded when they join Future, • Well-being support with access to our Colleague Assistant Programmes, • Opportunity to purchase shares in Future, with our Share Incentive Plan Internal job family level Technology 5 We're Future, the global leader in specialist media. With over 3,000 employees working across 200+ media brands, Future is a prime destination for passionate people worldwide looking to consume trusted, expert content that educates and inspires action - both online and off - through our specialist websites, magazines, events, newsletters, podcasts and social spaces. We've got ambitious plans that further build on our growth momentum and unlock new opportunities – and we're looking for driven people who want to be a part of it! We embrace and celebrate diversity, making it part of who we are. Different perspectives spark ideas, fuel creativity, and push us to innovate. That's why we're building a workplace where everyone feels valued, respected, and empowered to thrive. When it comes to hiring, we keep it fair and inclusive, welcoming talent from every walk of life. It's not just about what you bring to the table — it's about making sure the table has room for everyone. Because a diverse team isn't just good for business. It's the Future. Find out more about Our Future, Our Responsibility on our website. Please let us know if you need any reasonable adjustments made so we can give you the best experience! #LI-Remote #LI-HL1

Technical Sales Manager • Location: North East, North West & Yorkshire, • Manchester, Leeds, Sheffield, Newcastle, Liverpool, Hull and surrounding areas, • Basic £50,000 to £60,000, • OTE £75,000, Uncapped, • Company Car | Healthcare | Home Based You will represent a premium, high precision tooling manufacturer, managing an established Northern territory with significant revenue potential. The products are not entry level consumables. They are performance critical solutions used in demanding machining environments where accuracy, balance, and reliability matter. If you enjoy selling on technical merit, building long term customer relationships, and being trusted for your expertise rather than your discounting ability, this is worth your attention. Why This Role Is Attractive You will: • Take ownership of an established Northern territory with strong revenue potential, • Represent premium, high precision products known for quality and performance, • Sell solutions that genuinely improve machining accuracy, efficiency, and productivity, • Work independently with the backing of an established international engineering group, • Earn strong commission on realistic targets, • Have a clear, defined region with strong industrial density This is a role for someone who takes pride in technical selling and wants to be seen as a trusted advisor, not just a rep. The Business Our client is a European market leader in high precision tool holding and a global specialist in shrinking, balancing, and presetting technology for the metal cutting industry. With decades of engineering expertise and a reputation built on quality, they supply high end manufacturers who expect performance, reliability, and technical support at the highest level. What You Will Be Doing • Managing and developing a Northern territory from a home office base, • Selling technically consultative, advice intensive products into machining and manufacturing environments, • Visiting customers across the North East, North West and Yorkshire to demonstrate, advise, and develop relationships, • Supporting installations and delivering product training, • Responding to technical sales enquiries and providing high level customer support, • Representing the business at exhibitions and industry events After initial training, you will run your region with a high degree of autonomy. What You Bring • Strong technical understanding, ideally with an engineering background, • Deep knowledge of tool clamping, milling, or metal cutting technology, • Around 10 years’ experience in technical sales, • The confidence to sell complex, premium products, • Commercial discipline with a customer first mindset, • Comfortable working independently and managing your own territory The Opportunity This is a visible, high responsibility role within a premium engineering brand. You will have the freedom to manage your territory properly, the backing of a technically strong organisation, and the opportunity to build long term customer partnerships across one of the UK’s strongest manufacturing regions. If you want ownership, technical credibility, and realistic earning potential, this is worth a conversation.

Our mission is two-fold: growing a brand that is seen as the industry’s “Confident Guide” and building a business with a balanced purpose. We want to be a “Confident Guide”, sat between the vendors, who make technology, and our clients who want to use it to help deliver the outcomes most important to them. We offer solutions, services, platforms, applications and expertise to help. We might help our clients in a simple way, such as supplying them with the ‘equipment’ they know they already need. Alternatively, they might want to partner with us and allow us to fill holes in their understanding. Or they might want us to take care of everything, helping to agree on the destination and guiding them every step of the way. From the small and simple, to the large and complex, we want a life-long partnership, a company our clients can rely on. We also want to continue to build a business that we can all be proud of, with a focus on five stakeholders: clients, people, partners, communities and shareholders. To ensure we live up to our mission and purpose we focus on five fundamental principles that have driven our award-winning success to date, namely: Caring deeply about our people Caring deeply about our clients Developing differentiated and valuable product, service and solution offerings Driving operational success through our processes, systems and methodologies and a mindset of continual improvement Continuing to grow organically and profitably At Natilik we care about everyone as an individual, as a human being, not just as an employee and try and treat people as such. An organisation that can align the performance, goals, beliefs and values of its people to the business goals, beliefs and values of the company can achieve amazing things. We want everyone to fulfil their potential. We want people to be able to grow and develop throughout their career and enjoy a wide range of opportunities. We believe that we can always learn new things, develop and grow as individuals and as teams. We support a working environment which encourages positive change and embracing new challenges. Not only does this ensure our clients receive the best delivery and service but importantly we know this is key to our people’s satisfaction at Natilik. The role Natilik is seeking a highly driven and experienced Technology Sales Specialist to sell new multi-cloud managed services into Natilik’s existing client base as part of the Client Transformation Team (CTT). The individual will be selling NetSec portfolio: Network (WAN, LAN & wLAN) Infrastructure Next‑Generation Firewalls Zero Trust Network Access SASE / SSE Platforms The CTT is a new business team that happens to sell into existing clients, as such you should be comfortable prospecting in clients without the support of the Account Manager. The successful candidate will be an expert relationship builder with a strong track record in upselling and cross-selling to established customers, particularly within mid-market and enterprise segments able to show the ability to win net new business that delivers strong ACV, high profitability and pulls through high levels of both implementation and ongoing managed services. It is expected that the successful individual will be entrepreneurial and will be instrumental of the Natilik proposition in this technology stack. Key responsibilities Drive revenue growth through the sale of NetSec solutions & managed services into existing client accounts. Identify opportunities to enable the client’s usage of the solutions defined in the Role Summary Build sales campaigns into existing clients, execution of the plan, reporting on progress & outcome. These plans may also include working with key strategic vendors, leveraging their capabilities & relationships. Work closely with account management teams to develop account plans and strategies for growth. Build trusted advisor relationships with key client stakeholders (CIOs, Heads of IT etc.) Collaborate with internal technical pre-sales and delivery teams to develop and propose tailored solutions. Educate & evangelise with clients on the benefits of evolving their NetSec environments and adopting managed services. Maintain detailed and accurate sales forecasts, pipeline, and activity records using CRM tools (SalesForce). Stay current with multi-cloud technology trends, consumption models, and vendor roadmaps to inform client conversations. Build & develop relationships with key strategic partners including but not limited to Cisco & Palo Alto, existing relationships within these organisations with relevant stakeholders is an advantage. Required experience & skills Minimum 5 years’ direct experience selling relevant solutions and services directly to end-users ideally in a new business or business development role, particular weight will be given to any candidate with a strong track record in the sale of managed services. Demonstrable track record of revenue growth and overachievement through cross selling within a customer base. In-depth understanding of the NetSec landscape. Experience navigating and influencing complex stakeholder groups within client organisations. Excellent communication, relationship-building, and commercial negotiation skills. Familiarity with account planning and customer success strategies. Ability to operate within a MEDDICC aligned sales team. A proven demonstrable track record in the running of the entire sales process from opportunity identification, through qualification, into the deal cycle and finally execution of contracts. Desirable qualifications Vendor certifications from Cisco or Palo Alto Experience working with or for managed service providers (MSPs). Benefits Natilik offers a series of benefits and perks designed to support your personal and professional growth, while fostering a thriving and rewarding work environment. We recognise the importance of contributing to our people's well-being, job satisfaction, and work-life balance and remain committed to doing so. This is why we offer: 25 days annual leave (+ bank holidays) rising with tenure Quarterly Awards and Bonuses Flexible Working Policy Competitive pension scheme Access to Financial Wellness support Industry-leading home working and mobility technology Private Medical Insurance Company shares (available after One year tenure) Medicash (Cashback Scheme) Retail discounts via Medicash Access to EAP scheme for you and your household Vehicle lease salary sacrifice scheme (available after One year tenure) Cycle to Work Scheme Annual paid volunteering day Enhanced parental leave Access to funding for additional qualifications and courses Access to paid study leave Natilik Diversity & Inclusion At Natilik we know it's crucial that our people reflect the diversity of our clients around the world. And we know that having people from all walks of life makes us a more creative and innovative company. That variety of experience, culture and background allows our teams to be better. We make sure we do whatever we can to support our people too: making them feel valued and included and unlocking their potential is essential. We're incredibly proud of our diversity. Your application has been successfully submitted! _

Ecommerce Assistant / Executive Online Sports Retailer £25,000 - £30,000 Remote role - you will be required to attend a Team meeting every 2 weeks - this will take place in North Manchester Amazon Seller experience essential Our client is an eCommerce business that sells directly to consumers in the UK and International marketplaces and they have experienced steady growth across multiple sales channels in recent years. They are now ready to move forward with ambitious plans to expand our market share both in the UK and overseas. To maximize these opportunities, they are seeking to appoint a proactive Ecommerce Assistant who is eager to make a difference within a fast-paced, small team. This is an exciting opportunity for a motivated individual with experience working within a D2C business, who also possesses creative skills to assist with the design of artwork supporting ecommerce and marketing activities. The successful candidate will assist the Marketing & Product Manager in optimizing listings across multiple marketplaces in the home market and internationally. The ideal candidate will have at least 2 years of experience with Amazon Seller Central, focusing on listing optimization and keyword research. If you have the desire to succeed, then this is a fantastic opportunity for an enthusiastic individual to join a market leader in the sports industry. Key Responsibilities • Conduct keyword research to ensure our branded products are listed and optimised to the highest standards regulations of each marketplace., • Manage and optimize product listings on Amazon Seller Central with some occasional work on additional sale channels., • Create digital assets such as infographics, banners and videos to feature on marketplaces which will enhance the Brand’s visibility and optimise sales., • Assist with the launch of new products worldwide., • Work in accordance with the Company’s pre-defined requirements to ensure a consistent brand identity across all sales channels., • Monitor product listings alongside the Marketing and Product Manager to help produce reports to measure sales performance and make recommendations for improvement., • Conduct regular market research and competitor analysis to ensure our content is in line with industry trends., • Provide support and assistance to customers making enquiries via our helpdesk system. Skills and Experience • Experience within a similar function., • Minimum 2 years of working on Amazon Seller Central (UK and International) plus knowledge of other eCommerce platforms., • Proven experience of listing optimisation and keyword research., • Experience of managing listings in international markets. Knowledge of an additional language would be beneficial but not essential., • Experience of bulk uploads on marketplaces to implement listing and price changes., • Must have a good working knowledge of Microsoft Office - specifically Excel, Word and Outlook., • Ability to create and produce creative artwork using Adobe Creative Suite or Canva., • Strong written and verbal communication skills are essential, with a keen attention to detail. Apply online or for further information contact one of our specialist consultants quoting reference number: NJR15745

Location: Remote - UK Reports to: Product Director, Swan Retail About Swan Retail Swan Retail is part of the ClearCourse Group and delivers powerful retail EPOS and back-office software solutions to multi-site and independent retailers across the UK. Our platform goes beyond point of sale. Swan provides a fully integrated retail ecosystem, combining front-of-house EPOS, robust back-office management, omni-channel connectivity, loyalty functionality, and embedded payments powered by ClearAccept. With over 20 years of product evolution, Swan is a mature, feature-rich retail solution with high customer retention and deep operational capability. From fashion and department stores to furniture and sports retail, we help retailers run smarter, more connected operations. Swan is a core brand within the ClearCourse retail division and benefits from dedicated marketing campaigns, SDR support, and strong internal investment. We are looking for a commercially driven Business Development Manager to accelerate new business growth within Swan Retail. This is a new role within the team, created to expand market reach and drive additional revenue. You will focus on identifying and securing new retail customers, particularly within fashion, department stores, furniture, beauty, homeware and specialist retail sectors. While there is inbound support and marketing activity, this role requires a proactive mindset. We are looking for someone who can build their own campaigns, open doors, and develop relationships across the retail landscape. You will own the full sales cycle, from prospecting through to close, working closely with product managers, implementation teams, and senior leadership to deliver well-structured, commercially sound deals. • Driving new business acquisition across key retail verticals, • Identifying market opportunities through networking, outreach, and targeted campaigns, • Managing the full sales cycle from first contact through demo, proposal, negotiation and close, • Responding to RFPs and structured tender processes, • Delivering product presentations (remote and in person), supported by product and implementation teams, • Building professional relationships with retail decision-makers, • Creating development plans, sales forecasts and revenue projections, • Working closely with marketing and SDR teams to maximise campaign performance, • Accurately managing pipeline and activity within HubSpot, • Meeting agreed quarterly revenue and new logo targets, • Proven success driving new business growth within IT, Tech, SaaS, or Retail Software, • Strong commercial and technical awareness, • Experience managing full sales cycles, including RFP processes, • Strategic and analytical thinking skills, • Strong forecasting and pipeline management capability, • Organised, structured and target-driven, • Experience using CRM systems (HubSpot preferred), • Background in retail software, EPOS, or e-commerce solutions, • Experience selling into fashion, department stores, furniture, or specialist retail sectors, • Experience within a PE-backed or scale-up environment, • Strong professional network within retail, • Excellent negotiation and stakeholder management skills, • Join a growing retail technology brand within ClearCourse, • Strong marketing investment and SDR support, • Full product and implementation backing during the sales process, • Clear, structured targets and uncapped commission with accelerators, • Opportunity to grow within the wider ClearCourse retail portfolio, • Competitive base salary with uncapped commission, • 25 days holiday plus bank holidays, • Hybrid and flexible working options, • Private medical cover, • Health cash plan, • Life assurance, • Access to the Calm wellbeing app, • Perkbox employee benefits platform, • Enhanced parental leave, • Cycle to work scheme, • Volunteering days, • Employee Assistance Programme, • Ongoing learning, development, and career progression across the ClearCourse Group

Commercial Account Manager Field-based covering: SE, BR, DA, ME, TN, CT, BN postcodes Competitive Salary + Car + Bonus + Benefits Marshalls is a market leader in the manufacturing and supply of superior natural stone and innovative concrete hard landscaping products, supplying the construction, home improvement and landscape markets. Our Marshalls mission is ‘Creating Better Spaces’; we’ve held a super brand status since 2010 and are a successful FTSE 250. Every step we take, every product we make, is geared towards making the world around us a better place to live. We are recruiting an experienced professional with a strong background in Commercial Account Management to develop relationships with Sub Contractor and our Key Specialist Merchant customers. So, what’s the mission? Demonstrating your commercial drive and passion, you will have full responsibility for your sales and profitability budget. You will take ownership whilst working collaboratively with commercial colleagues to identify and secure multi product cross catalogue opportunities across sub contractors and Merchants. • Develop and implement a focused territory Business Plan based upon the territory sales budget for all commercial product catalogues., • As a Commercial Account Manager you will promote early pre-tender engagement, prepare and present project related value propositions, installation benefits and on site product training in conjunction with relevant Marshalls’ product specialists and support services to maximise sales opportunities with Contractor and Sub Contractor supply chains., • Work closely with the Divisional Trading Manager and sales colleagues to ensure national priorities, successes, and focus is maintained throughout all sales and support functions., • Identify, monitor, and report competitor activity and market trends, • Assist the Company at Exhibitions, Trade Events, CPD Seminars, Tool Box Talks, Presentations and Corporate events when required., • Promote and deliver sales growth of NPD and specialist products., • Use and monitor KPIs, systems, ABI leads, project pipelines and CRM reporting effectively to maximise both best practice and time management in order to achieve regional objectives., • This is an established patch so you will take responsibility to maintain those existing relationships. You will manage contractors, sub contractors and attend regular business reviews throughout your region in line with our ‘Creating Better Spaces’ mantra., • Your experience and commitment to project tracking and conversion skills will stand you in great stead too. What are the mission-critical skills? • It is essential that you have External Sales and or Account Management experience in the construction industry, selling products to sub-contractors, and key specialist merchants, • You have a successful track record, including major project and account management, • You can demonstrate your ability to develop long-term relationships with both customers and colleagues, • You have proven project-tracking and conversion skills, • You are self-motivated, dynamic, and driven, • Confident in working independently with the skills to work under your own initiative, • Presentable, credible, and reliable Being field-based, you will need a full UK driving licence and be able to commute within the patch as detailed Benefits We don't just build paths; we pave the way for personal and professional growth. Join us, and let's create a future where your skills and ambitions can flourish. Benefits include; • Company Car, • 34 days per annum or the equivalent in hrs (inclusive of bank holidays), • Sales Bonus, • Monday - Friday, • Health care cash plan, • Cycle to work scheme, • Employee discount on products, • Retailer discounts, • Marshalls Wellbeing Centre, • Share purchase scheme, • Life assurance, • Enhanced Maternity, Paternity, and Adoption pay and leave, • 5% company-matched pension scheme Equal Opportunities We’re committed to ensuring equal opportunities for everyone. To us, this is more than a legal, moral, or ethical necessity – it’s the right thing to do! We call this doing business The Marshalls Way. We want our team to reflect the diverse nature of society and the communities we serve. Marshalls is a workplace where you are valued for the contribution you make, and where you can grow and develop by being entirely yourself! Closing Date: 12noon Monday 27th October 2025 Agencies: We’ve got this one, thanks! #INDHP

Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future. Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the heart of who we are, we believe in creating value and sustainability through everything we do for our clients, staff, communities, and the planet. We support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them. Predominantly focused on the public-sector, Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. The Senior Business Analyst will typically play a leading role in a DDaT multidisciplinary team, within agile and waterfall project environments. They will apply analytical and problem-solving tools to assess situations and understand problems, eliciting, analysing, validating, and gaining consensus on business requirements and user stories. The role will involve leading business analysts in small to medium sized projects and supporting the analysis of more complex transformations. They will be responsible for leading a variety of business analysis tasks, working independently to deliver the required outputs, manging stakeholder relationships, and developing others through sharing best practice and mentoring. The ideal candidate will have experience applying business analysis skills in digital transformations across a number of different styles of transformation. They will have experience and knowledge underpinned by the tailored use of several frameworks and methodologies to perform as an effective analyst. They will understand the UK public services landscape, with knowledge in one or more sectors. In addition to business analysis skills, they will have experience in how emerging technologies and innovation can benefit the delivery of improved public services. The role will be home based and will include work on client sites. It is expected that the Senior Business Analyst will quickly acquire an understanding of Methods Portfolio offering to work effectively for our clients. The role will support the development of our Business Analysis Service and Community of Practice. The Senior Business Analyst will have the following responsibilities: • Analyse and understand complex user and business needs, including where material is conflicting and drawn from multiple sources, • Map complex processes and information flows into appropriate artefacts for communication with both stakeholders and the team, • Translate user needs into system functionality requirements, • Understand the internal and external situation and environment, eliciting and managing any non-functional requirements., • Track, review and manage requirements with appropriate stakeholders to maintain records of traceability and prioritisation., • Negotiate with and persuade stakeholders with a balanced consultative approach to ensure that the principles of user centred design are balanced against service requirements., • Write clear and concise user stories with clear and testable acceptance criteria., • Contributing to Methods Business Analysis Community of Practice and mentoring other business analysts Essential Skills and Experience: • Extensive Business Analysis or relevant knowledge gained from recognised bodies (BCS, BABOK, Agile PO)., • Leading the analysis as part of a multi-disciplinary team., • Demonstrably able to select the appropriate business modelling techniques that are most effective to help people understand the situations, problems, and solutions., • Can recommend and influence improvements to business structures, processes and information flows supported appropriately with automation and technology., • Breadth of effective techniques to define and manage requirements, prioritisation, and scope with others in a range of different types of change methodologies and situations., • Defining or selecting standards and applying appropriate techniques to elicit and document requirements., • Managing traceability of, change to and the refinement of requirements, identifying issues and omissions and managing escalations., • Leading work that delivers effectively and efficiently in fast paced environments, in agile and waterfall project methodologies., • Extensive experience of working in different project methodologies and awareness of how to adapt their practice., • Excellent stakeholder management to understand objectives and resolve tension and conflict., • Good problem solving and analytical skills, including the ability to create clear observations, analysis and conclusions based on customer interviews, published requirements and data., • A confident written and verbal communicator., • Pro-active approach to personal and professional development, and mentoring of others in Business Analysis Best practice Desirable Skills & Experience: • Practical experience and knowledge of Lean practices., • Systems Thinking., • Understanding of public services and technology marketplace with knowledge of products, platforms and emerging technologies., • Knowledge of Business Architecture (TOGAF, BIZBOK)., • Specialist knowledge in a business domain or other digital specialism., • Specialist knowledge in security, data and privacy., • Knowledge and understanding of GDS Service Standards., • Knowledge and understanding of software development lifecycles., • Experience in managing story development in tools such as JIRA, Azure DevOps or similar., • Experience in collaborative and remote tooling (Teams, Slack, MIRO, Mural)., • Ability to understand complex financial issues combined with deep analytical skills., • Experience of working in scrum environments with team definitions of ready and done., • Experience of working with APIs e.g. specifying API requirements / payloads, testing APIs, • Experience of data modelling. Specifically, the ability to understand, create and update Entity Relationship Diagrams (ERDs). Experience of working with logical data models (LDMs)., • Good understanding of data catalogues i.e. populating, maintaining them., • Excellent communication skills with the ability to liaise between multiple product teams and relay clients' data needs. Am I the right fit? We're looking for: • Resilience, • Strong collaboration and team working, • Good Communication skills, • Genuine passion/commitment to improving public services, • A determined and tenacious approach to work, • A creative approach to problem solving, • Good listening and comprehension, • Great stakeholder management Benefits Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy. By joining us you can expect: · Autonomy to develop and grow your skills and experience · Be part of exciting project work that is making a difference in society · Strong, inspiring, and thought-provoking leadership · A supportive and collaborative environment As well as this we offer: Development – access to LinkedIn Learning, a management development programme, and training Wellness – 24/7 confidential employee assistance programme Flexible Working – including home working and part time Social – office parties, breakfast Tuesdays, monthly pizza Thursdays, Thirsty Thursdays, and commitment to charitable causes Time Off – 25 days of annual leave a year, plus bank holidays, with the option to buy 5 extra days each year Volunteering – 2 paid days per year to volunteer in our local communities or within a charity organisation Pension – Salary Exchange Scheme with 4% employer contribution and 5% employee contribution Discretionary Company Bonus – based on company and individual performance Life Assurance – of 4 times base salary Private Medical Insurance – which is non-contributory (spouse and dependants included) Worldwide Travel Insurance – which is non-contributory (spouse and dependants included) Enhanced Maternity and Paternity Pay Travel – season ticket loan, cycle to work scheme For a full list of benefits please visit our website (_

Project Manager Engineering and Electronics Home-based or Warwickshire Competitive Salary Plus Car, Bonus & Benefits Are you ready to take your career to the next level? This is your opportunity to join a forward-thinking organisation that thrives on innovation and excellence. As a Project Manager, you will play a pivotal role in delivering cutting-edge solutions, managing end-to-end projects, and exceeding client expectations. This is not just a job - it's a chance to be part of an inspiring team where your expertise will drive real impact. With opportunities for growth, collaboration, and hands-on involvement, this role offers a rewarding and dynamic work environment that will keep you motivated every step of the way. As a Project Manager you will do: • Lead and manage projects from inception to completion, ensuring delivery on time, within budget, and to specification., • Collaborate with sales teams during pre-sales and sales stages, providing estimates and technical support to secure new opportunities., • Oversee the creation of project plans and ensure adherence to timelines, costs, and quality standards., • Manage supplier relationships and coordinate supply chain activities to support project and configuration needs., • Utilise your technical expertise to produce drawings, schematics, and project documentation, including hands-on design using CAD., • Conduct site visits to assess requirements, support surveys, and oversee follow-up activities. As a Project Manager you will bring: • Proven experience in project management, with a track record of delivering projects successfully., • Strong technical competence ideally within either electronics and product test having exposure to CAD being a distinct advantage., • Exceptional organisational and problem-solving skills, with the ability to handle multiple complex tasks while meeting deadlines., • Excellent communication and interpersonal skills, with the ability to translate technical details into clear, understandable information for non-technical audiences. By joining this company, you will contribute to its mission of providing innovative solutions and specialist expertise to help clients achieve superior performance and operational efficiency. Your role as a Project Manager will be central to delivering excellence and ensuring customer satisfaction, while also playing an integral part in the company's growth and success. Applications are welcome from experienced Project Manager ready to take on this exciting challenge and opportunity to progress their career further. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.

We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products and services to meet their needs. This is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey. We’re looking for a Managed IT Sales Specialist to join our growing tech division. You’ll play a key role in helping customers understand the value of cloud, cybersecurity, and fully managed IT services. You’ll work closely with our Account Management and new business sales team to uncover opportunities within our existing customer base and help influence new business. Our goal is to increase product penetration for these technologies across our customer base, ensuring more businesses are making full use of our managed IT offering. You’ll help lead that charge by identifying gaps, offering value-led solutions and building trusted relationships. What You’ll Be Doing • Spot and develop Managed IT opportunities within our existing customer base by working with account managers and running targeted outreach, • Speak confidently with customers about services like Microsoft 365, cloud backup, EDR, MDR, email protection, and endpoint security, • Join customer meetings and help shape IT solutions that make a real impact, • Support webinars and awareness campaigns to showcase the value of our solutions, • Work alongside onboarding and technical teams to ensure a smooth handover, • Be a key point of contact for product advice, proposals and internal knowledge What We’re Looking For • A proven track record of exceeding sales targets in a B2B environment selling Managed IT, cloud, or cyber security services, • Strong understanding of tools like Microsoft 365, cloud storage, EDR, MDR, and backup or disaster recovery solutions, • Comfortable talking about technical topics in a way customers can easily understand, • A team player who enjoys collaborating but also takes ownership of their own work Your impact on Radius will be rewarded with a competitive rewards package plus the opportunity to develop and progress your career in many directions. Not only will you have the chance to further your career development within Radius, but you’ll also have access to our competitive reward and benefits package. Our benefits: • Pension plan, • Life assurance, • Employee fuel card scheme, • Electric Vehicle salary sacrifice scheme, • Employee assistance programme, • 24 hour wellness and healthcare assistance via ‘Help@Hand’ by Unum, • Time off for fertility treatment and in the event of pregnancy loss, • ‘Cycle to work’ scheme And of course, you will be part of a modern purpose-built space in Crewe that will provide you with an outstanding working environment complete with gym, café, games rooms, and more! #LI-RW1 Still Curious? If you feel we are a good match for each other, you can apply online now! If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via _. Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background. We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities. Note to recruitment agencies: We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.

Are you a project controls specialist that is a bit tired of the standard old-fashioned way of doing things in the construction industry? Do you get deep satisfaction from making things run more efficiently using a good dose of common sense and maybe a bit of technology? Have you always cared about the importance of proper planning and the connection between the schedule and the real day-to-day delivery of the job? Have you ever wanted to work a bit more flexibly but still be hands-on in construction and improving the industry? Sounds like a dream. Well, it isn’t, it is quite real! Read on! _ We are Laminar Projects! We are an award winning consultancy that implements technology to improve the delivery of complex construction projects. Improving construction strengthens the very foundation of human civilisation. (_ it) We also have a separate product team, Shape Construction, that takes the deep understanding of the projects we work on to develop construction management software products. The core of all this is our true secret sauce; people. We only recruit kind and authentic people who are fast learners. We are deeply focused on designing a new type of place that is optimised for the flourishing of the people in the team first and foremost. This approach has allowed us to grow from just 2 people in 2017 to over 200 today and we are still very much at the beginning! Joining us isn’t just some “job”, we challenge you to be your best self in all aspects of life. Our vision is designed to align how we operate with the fundamental aspects that enable anyone to have a fulfilled life: • Connects us with meaningful relationships, • Inspires us to develop ourselves to become better humans, • Empowers us to pursue our own learning adventures _ 4 core values for a good life We believe a life of human flourishing is all about meaningful relationships with others and challenging yourself to create a positive impact. Our four core values are grow yourself, care about people, execute to greatness and build civilisation. This philosophy goes much deeper and you can see more on our website. We are achieving this vision through the following two missions: To fully digitise the construction of human civilisation To create a new type of organisation that enables human flourishing while delivering a huge positive impact on society Laminar Projects is proud to be recognized as one of the UK’s Best Workplaces in Construction, Engineering & Property™ for 2024! Join a team where learning, collaboration, and growth are at the core of everything we do, and where solving big challenges is part of the fun. The Role This is a hybrid role which will combine remote working with site presence in client projects. Purpose of the role You will be helping to plan some of the most complex and interesting projects in the world. Team This role is part of our Project Management Consultancy which focuses on: • Understanding what the real problems of projects are, • Implementing the best solutions to those problems, • Developing scalable best practices, tools and technology More specifically you will be part of our Project Controls Discipline Team who are industry leaders in the planning and controls of complex construction projects. Your initial leader will be one of our project controls discipline directors. Your top 3 objectives: 1. To make construction projects deliver to near perfection, 2. To develop yourself and everyone around you, 3. To create scalable and repeatable solutions to common problems Your top 5 responsibilities: 1. Own the controls: Own the controls for cost, schedule, change and risk on one or more projects to enable accurate decisions for project teams, 2. Develop everyone: Maximise the development of your team personally and professionally and educate our clients to improve as well, 3. Make scalable solutions: Develop scalable and repeatable best practices and tools in collaboration with the team so that long-term impact is achieved, 4. Report and inform: Provide simple actionable reports to stakeholders at all levels that help them deliver their part of the project more efficiently and effectively, 5. Own the outcome: You may not be the project manager ultimately responsible for the results but you are sure as heck responsible for putting in your best effort to ensure the project’s understanding and focus on the plan no matter how stubborn they are! Your Capabilities: We train you in the full breadth of project management skills including planning, commercial, leadership, communication and technology so that you become an expert project leader equipped to transform any project you touch. Must-Have (The fundamentals) • Mastery: Solid capability in controls of cost, schedule and change. Expert developer of processes and reporting which take into account strategic objectives and the broad context you are operating in, • Communication: Proficient communicator in written and verbal English, • Leadership: You lead yourself proactively and lead others by asking the right questions and challenging them, • Impact: A track record of making projects and organisations better beyond just doing the basics Nice to Have (If you don’t have it now you will be trained intensively after joining) • Mastery: Expert developer in PowerBI and SharePoint. Deep commercial acumen in construction projects. Industry leading expert in a specialist controls domain, • Communication: The charisma, influence and presence to get construction people to do new things and take the best approach, • Leadership: A proven leader/coach/developer of teams, • Impact: A track record of implementing scalable and repeatable solutions in projects and organisations that had a significant positive impact Laminar isn’t the place for you if any of the following is true: • You want an easy, chilled-out role without much challenge, • You like to be the smartest person in the room, • You don’t like continuously receiving honest candid feedback, • You prefer to do your own thing rather than work with a team At Laminar we value diverse experiences and perspectives, empowering each member to contribute their unique expertise towards our collective success, so if you don’t think you meet all the criteria but still are excited about this role we encourage you to apply anyways! _ Salary and Benefits Standard Stuff • Competitive salary dependent on location and capability, • Paid Annual Leave 25 days + statutory Bank Holidays, • Pension (Match contribution up to 7%), • Private health insurance, • In-House Coaching Sessions, • Discretionary bonus scheme for all team members. The Life-Changing Stuff • Flexibility: Getting things done is what really matters, not what time of day you do it. That means you don’t have to ask permission for things like picking up your kids or going to the doctor, just keep your team in the loop if you think they will be affected., • Grow your whole self: Our leaders are more like coaches and one of our main objectives is to give 5 years’ worth of learning and development for every 1 year with us. You have a coach, mentor, well-being therapist and a development-orientated environment: That’s literally what our vision is all about and the primary reason Laminar exists., • Be surrounded by the best: We only hire and retain the very best people. You might be used to being the smartest in the room but that won’t be the case in Laminar. You will be surrounded by people you can learn from. We are 100% meritocratic so fast progression is the norm. You will be supported to excel in whichever areas you are most interested in! With Laminar, development is unbounded, • Long-term impact: We are focused on solving the biggest issues in construction project delivery in a way that can spread and outlast us _ Application We get thousands of applications so please write us a letter as part of your application explaining: • Why do you want to join us?, • What do you think you bring to the team? We aren't a giant faceless corporation; we really care about the people who want to join our team so all letters will be read thoroughly. You must be located and have the current right to work in the UK/EU. We can support the transfer of existing UK visas, but cannot sponsor new visas. In terms of application, we usually start with an intro call to tell you what we are all about in a casual conversation. That helps you to know us a bit better and tell us a bit about yourself. \n \n

At BrightOrder, we power the fleets that keep the world moving. Our EMDECS platform and connected hardware solutions help operators run smarter, safer, and more profitably. As we scale across international markets, retention and customer growth are mission-critical. This role is not about maintaining accounts. It’s about protecting recurring revenue, strengthening relationships, and turning risk into opportunity. We’re looking for a high-energy, commercially minded Customer Success & Retention Specialist who thrives in conversations that matter. You will own renewals, manage cancellation conversations, proactively engage at-risk customers, and ensure we consistently deliver measurable value. If you remain composed under pressure, don’t shy away from difficult discussions, and see churn as a challenge to solve — this role is for you. • Manage renewals from 90 days pre-expiry through to signature, • Lead renewal conversations with confidence and commercial clarity, • Execute save strategies for at-risk accounts, • Reduce churn through structured, proactive engagement, • Conduct regular outbound health-check and renewal calls, • Handle inbound support and cancellation calls professionally, • Identify upsell and expansion opportunities, • Build trusted relationships across customer accounts, • Take ownership of issues end-to-end — no open loops, • Collaborate with Product, QA, and Development teams via HubSpot and Jira, • Monitor customer health scores and KPIs, • Identify churn signals early, • Use AI tools (ChatGPT, HubSpot AI, Copilot, Fin.AI) to improve communication, reporting, and efficiency, • Retention Impact – You consistently achieve renewal and retention targets, • Outreach Discipline – You maintain strong proactive call cadence, • Save Performance – You successfully recover cancellation requests and rebuild trust, • Customer Confidence – Customers feel heard, supported, and valued, • Operational Excellence – Your processes are structured, organised, and measurable, • 3–5 years’ experience in Customer Success, Account Management, or SaaS retention roles, • Proven experience leading renewal and cancellation conversations, • Strong commercial instinct and confidence discussing contracts, pricing, and value, • High emotional intelligence and resilience under pressure, • Excellent time management in a fast-paced environment, • Fluency in English (additional European languages an advantage), • Experience with HubSpot, Jira, or similar CRM tools, • Practical use of AI tools to improve productivity and communication, • Self-starter mindset in a fully remote environment We value ownership, accountability, and clarity. We don’t avoid hard conversations. We solve them. We move quickly, stay organised, and support each other. If you’re reading this and thinking, “I want responsibility and measurable impact,” keep going. • 100% Remote - Work from anywhere in the UK, • Competitive salary: £35,000–£45,000 GBP, • Performance-linked compensation tied to renewal KPIs, • Growth culture - Mentorship and internal mobility, • Access to cutting-edge AI tools, • Private healthcare contribution, • Pension contribution, • Generous annual leave plus bank holidays If this sounds like you, don’t just apply, show us why. Tell us why you thrive in high-accountability environments and how you approach renewals, retention, and difficult conversations. At BrightOrder, we don’t hire passengers, we hire builders who protect revenue and raise the bar.

Business Development Manager – MEP Contractors Central London | £60,000 – £70,000 basic + bonus + package Uncapped Earnings We’re working with a genuinely innovative, fast-growing business that’s starting to disrupt a pretty traditional part of the building services market. Their offering is landing well, demand is growing, and this hire is part of a planned expansion of the London team. They’re now looking for someone who knows how to sell into contractors and can go and build relationships across live projects. The Role This is a front-end role focused on winning work and building a presence across Central London. • Develop new business with MEP contractors, electrical contractors and specialist subcontractors, • Work a live project pipeline — getting in early and staying close through to order, • Build relationships with QSs, PMs, buyers and decision-makers on site and in offices, • Grow a base of key accounts while continuing to bring new contractors on board, • Work alongside internal technical teams to support projects through delivery What They’re Looking For They’re less concerned about the exact product — it’s about your network and approach. • Experience selling into MEP / building services contractors, • Background in HVAC, BMS, electrical, lighting or similar, • Good connections across the London contractor market, • Someone proactive, credible and comfortable opening doors, • A track record of winning work, not just managing accounts The Offer • £60k – £70k basic (flexible depending on experience), • Bonus on top with real earning potential, • Joining a business that’s doing things differently and gaining traction, • Part of a growing team in London, not a replacement hire, • Plenty of scope to make the role your own This would suit someone already in the contractor space who wants to step into a role where the product is a bit sharper, the message cuts through, and there’s real momentum behind the business.

Our client is a globally recognised leader in the Lighting Manufacturing market sector, with operations in over 25 countries and a team of more than 2500 employees. The high quality product portfolio includes indoor and outdoor lighting as well as IoT controls solutions for major commercial, healthcare, education, retail and industrial lighting projects. We are currently seeking a Key Account Manager to strengthen relationships with M&E consultants, lighting designers, main contractors, and specialist electrical contractors across the London area - a key revenue region for the business. Key responsibilities include: Managing and developing opportunities within your territory, acting as the primary contact for customer orders and project enquiries. Building a strong and consistent pipeline by identifying new projects and generating qualified leads across the defined route to market. Presenting the company’s solutions, responding to client enquiries, and managing the sales process through to negotiation, invoicing, and project close. You’ll be supported by a dedicated lighting design, technical, and logistics team, with direct reporting to the National Sales Manager. The company also offers access to structured internal training programmes, designed to support career development across multiple pathways, including sales, design, engineering, and management. • Proven experience within commercial lighting technical sales 5 years plus, • Proven experience working with the route to market, • Experience hitting multi-million pound targets, • Specification expertise within the lighting industry, • Ability to use CRM systems effectively and monitor tickets from start to finish, • Ability to travel into London in the form of a car allowance, • £55,000 - £65,000 basic salary negotiable / annum, • Car allowance, • Company credit card, • 25 days holiday, increasing with service, • Pension contributions, • Healthcare benefits, • Ongoing training and development from internal training specialists, • Furthermore, you will benefit from the new London campus opening in October, should you wish to have a workspace instead of working remotely

Sector Growth Manager (M&E / Data Centres) Nottingham / Midlands / Hybrid / Remote £55,000 - £65,000 + Excellent Bonus + Car (EV) + Home/Field based + pension + career development Are you a Technical Sales professional from an M&E or Data Centre background looking to work for one of the UKs leading providers of M&E products and services to the commercial construction sector? Are you looking for an independent role where you will own and deliver sector growth in the UK's Data Centre industry with the opportunity to build a team around you? On offer is a role within a modern M&E consultancy that is family run and focused on continuous improvement that will provide an excellent support system, product training and actively encourages career development and progression. You will be responsible for driving growth within the Data Centre industry through identifying new opportunities, building client relationships, and adding value to clients with technical products and service solutions. Reporting to the Head of Sales you will forge strong customer relationships, develop trusted relationships with key stakeholders help drive this through the primary and specialist sub-contractor pipeline. With experience and a thorough understanding of the data centre industry, the phases of construction and principal and main contractors you will be responsible for… The Role: • Develop and implement a strategic sales plan to expand market share within the data centre industry across the UK & Europe, • Identify, engage, and maintain strong relationships with key stakeholders, including contractors, consultants, and end-users in the data centre sector, • Work closely with clients to understand their needs, provide technical expertise, and offer customized solutions that align with their project requirements The Person: • Consultative Sales experience from the construction / data centre or M&E sectors, • Experience dealing with major construction firms, procurement teams, and multi-million-pound contracts, • Experience of the different phases of Construction and selling to principal and main contractors If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Reference: BBBH19897 Keywords: Data Centre, HVAC, Specification Sales, Construction Sales, M&E Sales Manager, Tier 1, Tier 2 We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Major loss adjusting practice seeks to strengthen its Forensic Accounting Services Division through the appointment of two newly qualified Accountants (up to 3 years PQE); one centred in Birmingham and one in London/South East. • You will be part of an outstanding team of highly experienced Accountant/Adjusters, mid-range Forensic Accountants and graduates going through advanced training to develop their skills in the insurance claims field., • Our client provides wide-ranging services from traditional major loss support work to specialist areas such as cyber, product recall, contingency and professional indemnity, whilst simultaneously developing a forensic accounting practice., • All positions are home-based but there is flexibility for an office base if preferred. About you: • Candidates must essentially be ACA or ACCA qualified with up to 3 years PQE and looking to take their career in a different direction., • This is an outstanding opportunity to forge a new career as our client can accommodate all levels of ambition., • Current requirements exist in the Birmingham and London areas. Salary & Benefits: Basic salary up to £60,000 plus annual bonus, car/allowance, pension, private medical care and 25 days holiday.

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a _ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a _ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in _, committed to making a positive impact on its customers, employees, and communities. The Role Are you passionate about continuous innovation, building long-term customer relationships, and providing value through agile delivery? Do you enjoy tackling large-scale, complex problems? Veeva Systems is looking for a senior, self-motivated Lead Consultant with a passion for empowering enterprise companies with best-of-breed cloud-based technology. Veeva’s Vault Development Cloud helps organizations eliminate silos and transform business processes across clinical, regulatory, quality, and drug safety with greater efficiency and compliance. Lead Consultants within our practice will be responsible for leading a team of Veeva colleagues (not limited to Configuration Specialist and Solution Architects) in developing and executing a strategic roadmap of enhancements for a customer’s Veeva Vault products. You’ll oversee implementing an agile release methodology and managing operations across customer QA, IT, and Business teams. In this role, you’ll have an opportunity to partner and build relationships with some of Veeva’s largest, most complex, and strategic customers. This is a remote, full-time role with Veeva, with occasional travel to one of the offices in Europe. Qualified candidates must be legally authorized to be employed in Europe. Veeva Systems does not anticipate providing sponsorship for employment visa status for this employment position. \n What You'll Do • Lead IT Operations at our customers for Veeva’s R&D SaaS solutions, • Function as a Primary customer liaison managing communication between implementation teams, customer stakeholders, and 3rd parties, • Oversee customer release management programs, including resource planning, release tracking, and forecasting, • Analyse customer requirements and new product features to develop customer adoption and enhancement roadmaps, • Guide customers in adopting Vault and industry best practices as part of post-implementation programs focused on the holistic success and continuous improvement for the customer Requirements • 8+ years of experience in IT Project Management, Support, Consulting or Product Management, • Proven track record leading implementation and/or IT operations as a consultant, business analyst, or IT lead and/or business sponsor, • Technical affinity and/or hands-on experience with software implementation, • Proven ability to work both independently and in teams in a dynamic environment, • Good understanding of SaaS and GxP principles, • Ability to quickly understand business requirements and design creative solutions, • Excellent verbal and written communication skills, • Bachelor’s degree or equivalent relevant experience Nice to Have • Experience in the Life sciences Quality, Clinical, Regulatory, and/or Drug Safety spaces, • Experience with Data or Content Management applications, • Direct experience with systems such as Veeva Vault, Documentum, D2, OpenText, SharePoint, FirstDoc, FirstPoint, NextDocs, CARA, MasterControl, TrackWise QMS, BioClinica, IMPACT, Siebel CTMS, Wingspan eTMF, InForm EDC, RAVE, docuBridge, Global Register, goBalto, • Prince2/PMP, Agile Scrum Master, ITIL certifications Perks & Benefits • Allocations for continuous learning & development, • Health & wellness programs \n #RemoteUK Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at _.

Benefits of working at Together • 26 days holiday, and a day off for your birthday (increasing with service to 30 days), plus bank holidays, • Free access to company holiday homes, • Buy & sell holidays, • Discretionary annual bonus plus an additional Shared Reward Bonus, • Matched pension contribution, • Health cash plan plus Private medical insurance, • Life assurance and Critical illness cover, • Travel season ticket loans and Ride to work scheme, • Free local gym access, • Local bar / restaurant discounts Company Description We’re Together. For over 50 years, we’ve helped thousands of people, businesses and professionals unlock their property ambitions with our common-sense approach to mortgages and secured loans. We take the time to understand our customers and our door is always open, so we can often help when other lenders can’t or won’t. Based in Cheadle, Cheshire, our 750 colleagues help our customers throughout the UK, backed by the power of a £7 billion loan book. As a Mortgage Telephone Business Development Manager you will be responsible for exceeding sales targets and new business generation KPIs to meet with business objectives by developing opportunities. You will understand different partners’ business models, driving performance and quality of business submitted by allocated intermediary packager partners. The above will be articulated in a territory plan with specific account plans for key accounts. You will be supporting the channel in developing strategies to optimise potential within the market and taking an active role in sales meetings and discussions to increase the Together reach into the market. You will also be managing existing relationships and performance using appropriate lines of communication and management information tools. You will present the Together products and services positively and professionally, both via MS Teams, email, telephone and sometimes face to face, to educate and grow our market share. Time will be split between working remotely (c.75%) and visiting packager partners in the field (c.25%). Whilst working in the field, it is anticipated that this role will require flexibility for some overnight stays. The split between remote and field time may vary according to the businesses requirements. You will expertly represent and train out the underwriting / packaging requirements of the company (both CF & PF in-line with our One Together approach) and provide competitor insight by understanding and collating relevant market intelligence and concisely feeding this back in to the business. Additionally you will assess new partner opportunities for packaging, or where a referral to another channel in the business maybe more appropriate (e.g. Banking / corporate) or facilitating introductions to existing panel packager partners. As a Mortgage Telephone Business Development Manager we are looking for someone to: • Identify and target new intermediary partners across defined regions and segments to drive business growth., • Develop and execute proactive business development strategies to penetrate new markets and expand distribution., • Generate pipeline through outbound activity, F2F meeting, networking, event and broker engagement., • Deliver training tailored to the needs of potential partners, demonstrating the USP’s and flexibility of Together in all products., • Manage the funding cycle from enquiry to submission whilst tracking pipeline conversion to ensure strong fundings., • Manage, nurture and develop existing relationships to develop potential, • Ensure territory coverage is wide and aligned to maintain and improve underserved regions, new firms and segments, • Conduct market research to identify gaps and opportunities whilst analysing trends to anticipate demand and awareness as to where the business can gain competitive advantage., • Feedback competitor and market intel to inform and influence products and marketing, • Attend trade shows, expo’s, networking events to raise brand profile, • Accurately log all information into CRM ensuring visibility and accountability for data., • Maintain high quality MI and territory planning clearly demonstrating tactical activity, • Work closely with internal teams to meet the needs of intermediaries, • Consistently exceed new business targets ( eg new broker registrations, training sessions etc ), • Act as ambassador for the business ensuring the brand is presented with consistency and professionalism, • Effective diary management to ensure all intermediaries visits are aligned to contact strategies using 100/60/40 technique and zoning, • Ensure compliance with internal procedures and risk frameworks, acting as a first line to risk., • Understand and demonstrate first line risk, understand the RCSA and be able to articulate these whilst promoting fraud avoidance, • Continuously look at ways to improve account satisfaction, operational efficiency and intermediary experience, • Maintain an accurate working knowledge of the Group’s current product criteria & underwriting procedures, • Ensure that all non-financial objectives (SLA’S, broker accreditation) & behaviour & competency framework measures (activity, capacity etc) are achieved. Essential: • Proven track record in business development within specialist Mortgage lending – specifically within the southern/London region, • Ability to develop a robust contact strategy with differing accounts, • Strong commercial awareness, • The ability to work to targets and deadlines, • The ability to work collaboratively, with ability to help influence change, • Exceptional interpersonal, influencing and negotiation skills, • Effective pipeline and diary management skills, • Exceptional communication skills with the ability to converse with all levels of seniority, • PC skills including Microsoft Office, • An assertive and tactful manner, • Strong objection handling and problem solving skills, • Full driving license, • Excellent time management skills and the ability to work to achieve KPIs If you feel you have some of the skills mentioned above, but not all, please do still apply and we would be happy to have a further discussion with you in regards to your suitability for the role. Together embraces diversity and inclusion, and are proud to be an equal opportunity workplace. Not only do we welcome difference – we celebrate it, support it and really value our colleagues for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives and skills. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process. Click here for more information on our _ Please note that all successful applicants will undergo relevant employment reference, financial and criminal record checks.

We are a fast-growing vertical SaaS company that leverages innovation and disruptive technologies to improve consumer experiences, outcomes, and predictability in elective medicine. Our team thrives on challenges, embraces change, and is dedicated to transforming our industry. We are looking for a Customer Success Specialist who supports clinics across their entire journey with Adoreal, from the moment they sign on through every day they operate on the platform. This role blends hands-on onboarding with ongoing technical support, training, and adoption. One week you might be on site at a clinic walking their staff through new workflows. The next you might be remotely troubleshooting a billing issue or shaping a new help center article. We want someone who works proactively rather than reactively. You should be the person who anticipates where clinics will struggle, builds resources before they need them, and treats every support interaction as a chance to improve how the platform works for everyone. You are equally comfortable running a structured implementation project and jumping into an unexpected support ticket. Travel across Europe is part of the role. When a new clinic comes on board, or an existing one needs deeper training, you will be there in person. Candidates should live in Poland, Spain, Sweden, or the United Kingdom within an hour of a major airport. Onboard new clinics • Serve as the primary point of contact during implementation, coordinating across internal teams (technical, CRM, training) and clinic stakeholders., • Support configuration of Adoreal’s EMR and CRM systems and help clinics migrate data from their existing tools., • Organize and structure clinic data so it aligns with Adoreal’s analytics framework., • Manage project timelines, track milestones and dependencies, flag risks early, and communicate status clearly., • Travel on site to deliver staff training and lead clinics through their transition to the platform. Support clinics once they’re live • Act as the first point of contact for clinic staff and patient inquiries, ensuring all requests are addressed within 24 hours., • Troubleshoot technical issues, triage support tickets, and coordinate escalations with Product and Engineering when needed., • Monitor adoption after go live and reach out proactively to clinics that are struggling, rather than waiting for problems to surface. Train and enable on an ongoing basis • Build and maintain onboarding documentation, training guides, FAQs, training videos, and other self service resources., • Keep clinics current on new features, UI updates, and bug fixes through release notes and follow up sessions., • Travel on site for refresher training, workflow audits, or whenever a clinic needs hands on guidance after going live. Close the feedback loop • Track and document bugs, recurring issues, and feature requests., • Identify patterns across clinics and translate them into product insights for the Product and Growth teams., • Explore automation opportunities (chatbots, predictive troubleshooting, smarter self service) that reduce repetitive support work and free you to focus on higher value clinic interactions., • Minimum 4 years of combined experience across customer success, software implementation, technical support, or healthcare onboarding, ideally in SaaS or digital health., • Hands on experience with EMR and CRM systems, data migration, and digital workflow tools., • Native level English fluency (C2) with strong written and verbal communication. Additional European languages are a plus., • Demonstrated success managing multiple implementation or onboarding projects simultaneously., • Familiarity with healthcare workflows including patient intake, documentation, billing, scheduling, and compliance., • Strong familiarity with support ticketing systems and escalation processes., • Experience training clinical and administrative staff on new systems., • Comfort building help center content, training documentation, and self service resources., • Awareness of regulatory requirements in healthcare data handling and access control., • Willingness and ability to travel across Europe for clinic visits and on site training. Organized, collaborative, tech savvy, and oriented toward efficiency, scalability, and proactive problem solving. At Adoreal, we believe in supporting our team’s well-being and growth through comprehensive benefits and a collaborative, people-first culture. As a globally remote company, we prioritize flexibility, inclusivity, and teamwork rooted in the Adoreal principles. Benefits & Perks: • Paid time off (PTO) and paid holidays, • Performance-based bonuses and company equity opportunities, • Fully remote work environment with flexible schedules, • Collaborative and thriving team culture guided by Adoreal’s core values Joining Adoreal means becoming part of a high-performing, ambitious team that works hard, achieves extraordinary results, and enjoys the rewards that follow. Every employee receives equity, aligning us all in our shared success. Promotions and growth opportunities are limitless, driven only by your performance and dedication to our core principles: • We do what is best for the company, not what is best for individuals of the company—we take pride in our work, but not in pride itself—the success of Adoreal is more important than our egos., • We always share relevant information and admit our mistakes freely and openly (even when it is worrisome or uncomfortable to do so). Candid communication and a solution-oriented mindset is rewarded., • We innovate by finding the right problems, then solving them. We thrive on change that minimizes complexity and improves situations for our stakeholders., • We incentivize efficient results & people over process and focus only on the work that creates the most value for our stakeholders., • We are quietly confident and openly humble, being tenacious in our quest to perform and inspire others with our thirst for excellence., • We do not bow up and knock down—we care about our teammates and treat all of them with respect, regardless of their level within the company., • We are steadfast in our pursuit to better our company, our colleagues, and ourselves. When we hire, we only hire people who bleed our principles and who will hopefully be our replacement one day. Adoreal is an equal opportunity employer committed to fostering a diverse, inclusive, and fair workplace. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other protected characteristic under applicable U.S. law (EEOC) or local employment regulations where we operate. We encourage applications from candidates of all backgrounds. Accommodations for disabilities are available upon request throughout the recruitment process. We are not working with search firms for this role, thank you

At Keywords Studios, we turn our passion for games, technology, and interactive storytelling into world-class support for the creators who shape the industry. Since 1998, we’ve grown into a global network of 70+ studios, partnering with the biggest names in gaming across every stage of development — from early concept to launch and live operations. Our goal is simple: to be the go-to global platform for technical and creative services in the video games industry. We help teams stay agile, scale quickly, and focus on building unforgettable player experiences. With deep expertise across our industry-leading service lines and a worldwide team of specialists, we work side by side with our clients as their trusted partner, providing the talent, technology, and reach needed to bring great games to life. Join us and help drive the adoption and growth of our Player Engagement Specialized Services, including Trust & Safety, Monetization, and VIP Concierge✨! Role overview As an Enterprise Business Development Manager, you’ll play a critical role in expanding Keywords Studios’ Player Engagement Services with some of the world’s largest enterprise game companies. You’ll work across Keywords Divisions (Create, Globalize, Engage) to develop and execute “One Keywords” opportunities, driving adoption of Player Engagement services and fostering strong relationships with key stakeholders. You’ll join a global team and be responsible for leading strategic deals, go-to-market planning, negotiations, and responding to customer RFIs/RFPs — using a combination of data and real-world insights to navigate ambiguity and deliver outcomes that benefit both our clients and Keywords. You’ll also leverage your industry network to create new opportunities and represent Keywords at conferences and public forums. If you’re passionate about player engagement, enterprise business development, and delivering commercial outcomes, this is a role where you can make a real impact. What are we looking for? Our Specialist has a knack for the following skills: • Identify, build, and execute strategic deals and partnerships to accelerate Player Engagement Services adoption and revenue growth., • Represent the Player Engagement team as the primary point of contact for cross-Keywords business opportunities., • Lead commercial and business discussions & negotiations representing Player Engagement Services., • Develop and execute GTM strategies to drive adoption of new product features., • Receive & respond to customer RFIs/RFPs., • Use existing networks and expand within the games industry to open doors and create net new opportunities for Keywords, with a focus on introducing Player Engagement Services and expanding to other Keywords divisions., • Represent Keywords in public forums, including conferences and speaking opportunities., • Regular CRM hygiene and reporting on weekly, monthly, and quarterly business reviews, including cross-KWS opportunity pipeline and progress., • Work closely with internal teams to drive alignment on business objectives and client initiatives., • Present proposals, negotiate deals, and communicate complex commercial opportunities effectively., • Promote a culture of accountability, collaboration, and customer obsession., • 7–10 years of business development experience in or around the video game industry., • Experience engaging with game publishers at executive levels (CxO, SVP, VP)., • Experience negotiating and executing complex deals in excess of $10M., • Strong critical thinking, commercial creativity, and process-driven execution., • Data-driven mentality and ability to work through ambiguity., • High attention to detail and ability to perform under pressure and deadlines., • Excellent written and verbal communication skills., • Self-motivated and able to thrive in a remote working environment., • Willingness to travel as required. What do we offer? Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace which provides equal opportunities for all employees and potential employees. Phases of our recruitment journey: • You send us your application with your updated resume., • After reviewing your candidacy, we invite you to our online language assessment (Community Management and English) to better evaluate your written skills and your knack for content creation and community management. Our language test will require typing, so we would encourage you to take it on a computer and make sure you have the keyboard in your language settings to facilitate its completion. Check your inbox to find the test invitation and keep your phone close!, • Once you submit your test, the assessment will take approximately 48-72 hours to be evaluated., • If you successfully pass the test - we’ll invite you for the online Interview via MS Teams with one of our Talent Acquisition Specialists. It’s a perfect chance to exchange questions and get to know each other better. For some projects there might be a second interview with a Team Lead or an Operations Manager., • At the end of our journey - hopefully you will receive an offer and become our new Keywordian! Our recruitment process is fully online and remote. We value each application and review every candidate individually. Our recruitment team will get back to you as soon as they can to inform you about the status of your candidacy. If you're interested in joining our team, we highly encourage you to apply. That would be it from us - now we are waiting for your move! #imaginemore By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at _. Role Information: EN Studio: Keywords Studios Location: Europe Area of Work: Player Engagement Service: Engage Employment Type: Permanent Working Pattern: Full Time, Remote

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 126 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit _. We're looking for a Revenue Growth & Strategy Partner to solve some of Reddit's highest-priority commercial opportunities. As a strategic advisor to Reddit's senior Sales leadership, you'll help shape commercial strategy through analytical rigor and first-principles thinking, then translate those priorities into scalable operating models that improve seller effectiveness, drive advertiser outcomes, and accelerate revenue growth. Your initial focus will be leading two of our most strategic initiatives – Sales Compass and the Sales Operating System (see Example Projects below). As our business evolves, you'll have the opportunity to tackle new, high-impact org-wide commercial challenges. We're looking for a high-caliber strategy generalist rather than a domain specialist. The ideal candidate combines structured problem solving, analytical rigor, and strong execution, and is equally comfortable advising senior leaders, working with complex data, designing scalable operating models, and leading ambiguous cross-functional initiatives. We care far more about intellectual curiosity, structured thinking, and learning agility than prior experience in incentives or seller operating systems – the domain can be learned; the ability to solve complex business problems cannot. This role sits at the intersection of sales, strategy, analytics, and operations, with direct exposure to senior leadership. Location: Fully remote work allowed, but must be located within 50 miles of a Reddit hub city in North America or Europe (New York, San Francisco, Los Angeles, Chicago, Toronto, London, Amsterdam, Berlin). Example projects: You'll lead the design, build, and launch of Reddit's highest-priority commercial initiatives. Your role is to take ambiguous, early-stage ideas from concept to scalable operating models – establishing the strategy, processes, governance, and measurement frameworks needed for long-term success before transitioning ownership to dedicated program managers and moving on to the next strategic opportunity. • Sales Compass: Transform an early-stage seller incentives framework into a scalable operating model that drives consistent seller behavior at scale. Translate Reddit-wide commercial priorities into measurable seller behaviors, performance metrics, and incentives, building personalized goals and scorecards that align individual performance with company objectives while accounting for differences across books of business, customer segments, and market opportunities., • Sales operating system: Design and scale Reddit's seller operating system by building the workflows, playbooks, and guidance that help sellers consistently identify the highest-impact actions for every advertiser. Create a scalable operating model that simplifies complex sales motions into clear, repeatable execution paths, enabling sellers to leverage the right resources, programs, and best practices at the right time to maximize customer outcomes and revenue growth., • Future strategic projects: Partner with senior sales leadership to identify and solve emerging commercial opportunities. Lead ambiguous, high-impact initiatives from strategy through execution, building scalable solutions that improve how Reddit goes to market and drive long-term business growth. Core responsibilities: • Strategic advisor to sales leadership: Serve as a trusted thought partner to Sales Leadership, advising on Reddit's highest-priority commercial opportunities and challenges. Apply data-driven insights and first-principles thinking to evaluate complex business questions, identify the highest-leverage opportunities, and develop strategic recommendations that shape commercial priorities, influence executive decision-making, and drive long-term revenue growth., • Translate strategy into execution: Design and evolve the operating models, governance, and execution frameworks that bridge strategy and execution. Translate company priorities into scalable ways of working that align seller behavior, enable consistent execution, and drive measurable business outcomes across the sales organization., • Cross-functional leadership: Build alignment across Sales, Revenue Strategy & Operations, Enablement, Product, Finance, and other cross-functional teams, mobilizing stakeholders to deliver scalable commercial solutions and advance Reddit's highest-priority strategic initiatives., • Measurement rigor and change management: Establish success metrics and performance frameworks that measure business impact and seller effectiveness. Continuously refine operating models through data, experimentation, and stakeholder feedback while partnering with Sales Leadership and Enablement to drive adoption of new ways of working and improve sales performance. Qualifications: • 4+ years in Strategy & Operations, Sales Operations, Revenue Operations, Management Consulting, Product Strategy., • Advanced proficiency in data manipulation (e.g., Google Sheets/Excel) with the ability to navigate large datasets independently to uncover insights and build executive-level data narratives., • Comfort with data infrastructure with the ability to interpret basic SQL or leverage modern AI development tools (e.g., Claude, Cursor, Codex) to prompt and generate queries., • Proven track record of leading high-impact, cross-functional strategic initiatives that drive measurable business outcomes., • Experience partnering with senior leadership to solve complex business problems and influence strategic decision-making., • Demonstrated ability to translate executive strategy into scalable operating models, organizational frameworks, or business processes that drive execution at scale., • Excellent program management and stakeholder management skills, with experience leading initiatives across multiple cross-functional teams from strategy through execution., • Exceptional written and verbal communication skills, with the ability to synthesize complex ideas into clear recommendations for executive audiences., • Strong commercial judgment, with a deep understanding of how organizational design, seller behavior, and operational improvements translate into customer outcomes and revenue growth., • Bachelor's degree required. Benefits: • Comprehensive Healthcare Benefits and Income Replacement Programs, • 401k with Employer Match, • Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support, • Family Planning Support, • Gender-Affirming Care, • Mental Health & Coaching Benefits, • Flexible Vacation & Paid Volunteer Time Off, • Generous Paid Parental Leave In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our _. Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.