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Description\n Keoghs Corporate Risk Team is seeking to recruit a Multi-Track File Handler to deal with delegated and non-delegated multi-track EL/PL claims. This diverse role offers an excellent opportunity to work within Keoghs’ thriving Corporate Sector Risks Practice with a variety of high-profile clients. The successful candidate will predominantly handle a litigated case load of Multi-Track claims, but may also handle some claims from pre-litigation. Key Responsibilities\n\n • Building relationships with Keoghs clients - liaising with clients and, where appropriate, Insurers\n, • Manage a mixed caseload of EL/PL predominantly multi track cases consisting of claims typically valued between £25k - £100k\n, • Assessing and advising on liability and quantum\n, • Devising strategies to resolve cases with the best possible outcome, identifying areas to investigate and evidence to collate\n, • Make full use of the firm’s Case Management System in progressing files from receipt to closure\n, • Draft pleadings to include Defences and witness evidence\n, • Attend court in person or by telephone, attend trials, settlement conferences etc as required\n, • Achieve targets in terms of chargeable hours, WIP and the collection of client MI \n, • Adhere to the Keoghs Values\n\n The above is not a definitive list of possible work which may be delegated. \n \n \n \n \n \n \n Skills, Knowledge and Expertise\n\n • EL/PL multi track file handling experience\n, • Positive, confident and enthusiastic\n, • Excellent listening, verbal and written communication skills\n, • Ability to negotiate via telephone \n, • Ability to prepare succinct and concise reports\n, • Excellent inter-personal and client care skills\n, • Excellent marketing skills\n, • Excellent IT skills\n, • High level of analytical skills\n, • Ability to prioritise work, keep to deadlines and work under pressure\n, • Ability to win the trust and confidence of others\n, • Ability to make decisions\n, • Ability to anticipate problems and identify solutions\n, • Ability to maintain concentration and pay attention to detail\n, • Driven to achieve\n, • Good advocacy skills \n, • Prior knowledge, skills and experience\n, • Good IT skills\n\n \n \n \n \n \n Benefits\n\n • Davies Incentive Plan\n, • 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)\n, • Family Cover Private Medical Insurance (Bupa)\n, • Simply Health Care Cash Plan\n, • WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing\n, • Death in Service\n, • Critical Illness Cover\n, • PHI/Income Protection (Private health insurance)\n, • Pension Contribution based 5% Employee / 3% Employer\n, • Employee Resource Groups\n, • Employee Volunteering Programme\n, • Cycle to Work Scheme*\n, • Tech Scheme*\n, • Season Ticket Loan*\n, • Gym Flex*\n, • Access to Online Discount Sites\n, • Discounted Gourmet Society Membership\n, • Discounted Tickets for Merlin Attractions nationwide\n, • Discounts at local retail outlets\n\n, • after successfully completing probation

Keoghs Corporate Risk Team is seeking to recruit a Multi-Track File Handler to deal with delegated and non-delegated multi-track EL/PL claims. This diverse role offers an excellent opportunity to work within Keoghs’ thriving Corporate Sector Risks Practice with a variety of high-profile clients. The successful candidate will predominantly handle a litigated case load of Multi-Track claims, but may also handle some claims from pre-litigation. Key Responsibilities\n\n • Building relationships with Keoghs clients - liaising with clients and, where appropriate, Insurers\n, • Manage a mixed caseload of EL/PL predominantly multi track cases consisting of claims typically valued between £25k - £100k\n, • Assessing and advising on liability and quantum\n, • Devising strategies to resolve cases with the best possible outcome, identifying areas to investigate and evidence to collate\n, • Make full use of the firm’s Case Management System in progressing files from receipt to closure\n, • Draft pleadings to include Defences and witness evidence\n, • Attend court in person or by telephone, attend trials, settlement conferences etc as required\n, • Achieve targets in terms of chargeable hours, WIP and the collection of client MI \n, • Adhere to the Keoghs Values\n\n The above is not a definitive list of possible work which may be delegated. \n \n \n \n \n \n Skills, Knowledge and Expertise\n\n • EL/PL multi track file handling experience\n, • Positive, confident and enthusiastic\n, • Excellent listening, verbal and written communication skills\n, • Ability to negotiate via telephone \n, • Ability to prepare succinct and concise reports\n, • Excellent inter-personal and client care skills\n, • Excellent marketing skills\n, • Excellent IT skills\n, • High level of analytical skills\n, • Ability to prioritise work, keep to deadlines and work under pressure\n, • Ability to win the trust and confidence of others\n, • Ability to make decisions\n, • Ability to anticipate problems and identify solutions\n, • Ability to maintain concentration and pay attention to detail\n, • Driven to achieve\n, • Good advocacy skills \n, • Prior knowledge, skills and experience\n, • Good IT skills\n\n \n \n \n \n Benefits\n\n • Davies Incentive Plan\n, • 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)\n, • Family Cover Private Medical Insurance (Bupa)\n, • Simply Health Care Cash Plan\n, • WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing\n, • Death in Service\n, • Critical Illness Cover\n, • PHI/Income Protection (Private health insurance)\n, • Pension Contribution based 5% Employee / 3% Employer\n, • Employee Resource Groups\n, • Employee Volunteering Programme\n, • Cycle to Work Scheme*\n, • Tech Scheme*\n, • Season Ticket Loan*\n, • Gym Flex*\n, • Access to Online Discount Sites\n, • Discounted Gourmet Society Membership\n, • Discounted Tickets for Merlin Attractions nationwide\n, • Discounts at local retail outlets\n\n, • after successfully completing probation

Costs Negotiator – Legacy, Abuse, Military & Corporate Risks?? Liverpool | 28–35 hours per week \n Keoghs is looking for an experienced Costs Negotiator to join its growing Legacy, Abuse, Military & Corporate Risks team, led by Paul Edwards. \n This role offers the opportunity to manage your own caseload from initial instruction through to settlement, handling costs arising from Motor, Casualty, Legacy, Marine, Clinical Negligence and Professional Negligence claims. Key Responsibilities\n You will be responsible for your own caseload, progressing each file from receipt of papers from Keoghs Motor, Casualty, Legacy, Marine, Clinical Negligence and Professional Negligence teams to resolution of costs. The role will include: \n\n • Proactively reviewing cases to formulate an initial costs strategy and settlement parameters\n, • Preparing points of dispute and considering replies\n, • Identifying and documenting strengths and weaknesses of own case and opponent’s costs claimed\n, • Using the telephone to discuss; put forward meritorious arguments; and negotiate settlement of costs\n, • Updating reports to clients of progress made in resolving costs claimed\n, • Dealing with correspondence and telephone calls received within SLAs\n, • Undertaking periodic reviews of files in line with client requirements\n, • Settlement of costs within agreed negotiation parameters\n, • Instructing counsel and attending conferences; detailed assessment hearings; and mediations, remotely and in person.\n, • Attending court for application hearings; detailed assessment hearings and mediations remotely and in person to conduct own advocacy\n, • Delivery of agreed performance targets; Keoghs quality standards; and client’s SLAs, KPIs and MI requirements\n, • Delegate assigned tasks to a Paralegal and be fully engaged in their development in terms of technical ability and achievement of objectives\n, • To ensure compliance with the SRA Standards & Regulations\nSkills, Knowledge and Expertise\n\n, • 12 months experience as a minimum in a similar costs negotiator role, either for claimant or defendant, handling own caseload.\n, • Degree and/or LPC and/or ALCD\n, • Previous experience of client liaison - taking instructions and providing advice both verbally and in writing\n, • Experience of the Detailed Assessment process including preparing Points of Dispute and considering replies.\n, • Good telephone negotiation skills \n, • An understanding of current cost case law and insurance litigation practice and process.\n, • Ability to use own initiative and make decisions\n, • Ability to plan and prioritise workloads and to remain calm under pressure\n, • Excellent listening and verbal communication skills\n, • Ability to act as part of a team\n, • Proficient IT skills in Microsoft packages\nBenefits\n\n, • Davies Incentive Plan\n, • 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)\n, • Family Cover Private Medical Insurance (Bupa)\n, • Simply Health Care Cash Plan\n, • WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing\n, • Death in Service\n, • Critical Illness Cover\n, • PHI/Income Protection (Private health insurance)\n, • Pension Contribution based 5% Employee / 3% Employer\n, • Employee Resource Groups\n, • Employee Volunteering Programme\n, • Cycle to Work Scheme*\n, • Tech Scheme*\n, • Season Ticket Loan*\n, • Gym Flex*\n, • Access to Online Discount Sites\n, • Discounted Gourmet Society Membership\n, • Discounted Tickets for Merlin Attractions nationwide\n, • Discounts at local retail outlets\n\n, • after successfully completing probation

The pre-eminent defendant insurance litigation team in Liverpool is looking to recruit a Solicitor (NQ–4 years PQE) to join its developing Motor department, specialising in Credit Hire matters. \n The successful candidate will manage their own caseload of litigated credit hire claims; handling matters from initial review through to settlement or trial. They will work within a supportive and collaborative team while developing specialist expertise in motor litigation and credit hire. \n The role would suit a solicitor with experience in litigated motor claims, ideally with some exposure to credit hire work. A good understanding of the CPR, strong organisational skills and a proactive approach are essential. \n What's on Offer? \n\n • High-quality credit hire caseload\n, • Supportive and experienced team environment\n, • Excellent training and career development opportunities\n, • Exposure to complex and technical litigation work\n, • Clear progression within a well-respected national firm\n, • Competitive salary and extensive benefits \n\n This is a fantastic opportunity for an ambitious solicitor looking to develop their career within a market-leading motor litigation team. \n #INDMALN

Claims Handler / Supervisor / Team Leader \n \n Job Market – Claims / Legal - Disease / NIHL / Military \n \n Claims Handler / Supervisor / Team Leader - About the role \n My client are actively seeking experienced Litigated Claims Handlers to join and provide support and leadership to their teams. \n You will provide support the team to meet objectives and deliver their work standards as agreed in the client’s SLA, while maintaining the commercial benefit to the business. You will also maintain a small caseload of mixed disease cases whilst providing supervision, technical support and training to their team. \n \n Claims Handler / Supervisor / Team Leader – Key duties \n Plan and distribute workload across the team, paying appropriate attention to individual team member’s current capability, to ensure the timely and profitable completion of cases. \n Provide supervision and technical support to their team, enabling individuals to continue to progress in role. \n Ensure compliance with benchmarks set by the business and by clients whilst driving quality of delivery. \n Identify and implement appropriate learning activities to ensure the achievement of appropriate authority levels and the ongoing development of all team members. \n Act as the first point of contact for client complaints, taking action to resolve issues as swiftly and effectively as possible. \n Complete projects and process updates in order to improve current operating practices or to address specific client issues. \n Ensure compliance with the SRA Standards & Regulations. \n \n Claims Handler / Supervisor / Team Leader – Key requirements \n Experience in the file handing of disease claims with a handling authority of £100k. \n Technical knowledge of a NIHL Claims, Disease Claims and / or Military Claims. \n Proficient in all stages of both the pre litigation and litigation process of disease claims. \n \n Demonstrate some prior experience of: \n Successfully leading a project or a team to deliver on outcomes in insurance/legal sector (Desirable). \n Developing others through identifying learning requirements and gaps and formulating plans to improve performance/capability. \n Proficient in MS Office (word and excel in particular) and experience of using a Case/Claims Management system. \n \n Along with our client, we are committed to a diverse workforce and as such recruit from a wide available pool of talent, with the hiring, assessment and selection process being fair, free from bias and one which ensures the right person is selected for the job, based on merit. We treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances. \n A copy of our D&I policy can be made available upon request. \n Due to the nature of this position, this role requires candidates to be a sole British National or dual national with one part being British, with no restrictions on working in the UK. Due to the national security requirements of this position, candidates must hold British Citizenship to be eligible to apply. \n \n \n

The File Handler will handle their own caseload of litigated small, fast track Motor claims and MOJ files from a variety of clients. Key Responsibilities\n -Handling a caseload of predominately Litigated Motor Claims to settlement •Create case strategy following Client Guidelines and review of information available•Assessing cases and liability of claims •Undertake discussions and negotiations with Clients and Third Party Solicitors to pursue the rapid and appropriate settlement of cases and the apportionment of costs•Timely and accurate maintenance of all case management, billing and management information systems to ensure completeness of records and aid business decision making•Allocate funds to the appropriate client accounts as per agreed procedures to ensure the client and Keoghs receive appropriate payments•Undertaking periodic reviews of files in line with Client requirements•Updating reports•Meeting agreed performance targets•Ensuring files are kept within ISO 9001 guidelines•Provide written updates by email or letter to clients detailing case activity to ensure that they receive up to date and accurate information about progress when requested•To ensure compliance with the SRA Standards & Regulations \n Working Hours35 hours per week, Monday-Friday 9am-5pm with 1 hour unpaid for lunch. Skills, Knowledge and Expertise\n -Previous experience as a minimum in a similar role•Experience of handling litigated files •Experience of MOJ processes at all stages •Good telephone negotiation skills•Have an understanding of protocols •Excellent listening and verbal communication skills•Proficient IT skills•Adhere to Keoghs Values Benefits\n\n • Davies Incentive Plan\n, • 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)\n, • Family Cover Private Medical Insurance (Bupa)\n, • Simply Health Care Cash Plan\n, • WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing\n, • Death in Service\n, • Critical Illness Cover\n, • PHI/Income Protection (Private health insurance)\n, • Pension Contribution based 5% Employee / 3% Employer\n, • Employee Resource Groups\n, • Employee Volunteering Programme\n, • Cycle to Work Scheme*\n, • Tech Scheme*\n, • Season Ticket Loan*\n, • Gym Flex*\n, • Access to Online Discount Sites\n, • Discounted Gourmet Society Membership\n, • Discounted Tickets for Merlin Attractions nationwide\n, • Discounts at local retail outlets\n\n, • after successfully completing probation

Job Title: Motor Claims Handler \n Location: Liverpool with hybrid working \n Salary: Between £28,747 and £38,160 DOE plus £2000 annual bonus potential achieved quarterly \n Job Type: Full Time, Permanent \n Working Hours: Monday to Friday 9:00am - 5:30pm, 37.5 hours per week \n We are currently recruiting a Motor Claims Handler to join the Fleet and Specialist product team. This individual will be pro-actively managing a portfolio of Fleet and Specialist products in motor claims from start through settlement, covering all Heads of Damage such as Accidental Damage, Property Damage, Credit Hire and Third-party Personal Injury claims (Portal and Non Portal). You will be providing exceptional level of service and relationship management to our Fleet customers. \n What you will be doing: \n\n • Validate all claims for indemnity and fraud.\n, • Assess liability including communication of our decision.\n, • Contact all potential claimants or representatives in a timely manner to establish our exposure in respect of all Heads of Damage, ensuring that key information is obtained and updated on the claim file.\n, • Accurate quantum assessment of claims presented using the relevant tools available to assist.\n, • Identify cases where intervening on vehicle losses will reduce our overall exposure, utilising resource of specialist inhouse motor engineers.\n, • Ensure indemnity spend is minimized by commercial decision making.\n, • Proactive diary management to monitor and progress cases.\n, • Application and investigation to ensure accurate reserves in line with company guidelines.\n, • Accountability for own performance against set objectives.\n, • Adherence to best practice and key strategies.\n, • Effective file and portfolio management.\n, • Assist with coaching and mentoring of less experienced handlers.\n, • Any other Ad hoc task as the needs of the business dictate\n\n What we're looking for: \n\n • Persuasive, strong and confident communicator with the ability to relationship manage.\n, • Ability to use own initiative to explore all options to achieve the best outcome for the business.\n, • Motivated self-starter.\n, • Ability to work as part of a team.\n, • Ability to work in a culture of openness, trust, and respect.\n, • Strong organisation skills with the ability to prioritise tasks.\n, • Ability to fact find and analyse information to result in accurate decision making.\n, • Significant PI and/or credit hire claims experience, commercial market awareness and extensive working knowledge of the Pre-Action Protocol, Civil Procedure Rules & hourly rate costs.\n, • Experience of handling Injury claims outside of the Low Value Personal Injury claims Portal.\n, • Ability to use own initiative to explore all options to achieve the best outcome for the business.\n\n Grow with Acorn: \n At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024. \n We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: \n\n • We run through walls for our customers and each other\n, • We challenge the status quo\n, • We succeed when we help those around us succeed\n, • We decide quickly when the smart thing to do is use our judgement\n\n Benefits: \n\n • 35 days' holiday (including bank holidays) with additional buy/sell options\n, • 24/7 mental health support & free counselling available\n, • Grow with us: Through career fairs, leadership programs, and learning on the go!\n, • Flexible benefits, including early access to salary via our internal platform\n, • Hybrid working options to support work-life balance and individual needs\n, • Recognition awards, social events & more\n\n Our Commitment to our colleague's: \n\n • Mindful Employer - championing mental health and wellbeing\n, • Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities\n, • Menopause Friendly accredited - supporting every stage of life\n, • Armed Forces Covenant signatory - honouring those who serve\n, • Great Places to Work 2024/25 - fostering an engaging and positive workplace culture\n, • Best Place to Work for Development - proud to be investing in people's future\n, • Best Place to Work for Women - breaking down barriers to women's career progression\n\n A Few Things to Know Before You Apply \n Checks & Clearances All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard. \n Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. \n Please click the APPLY button to submit your CV for this role. \n Candidates with experience or relevant job titles of; Inbound Customer Services, Insurance Claims Handler, Customer Service Representative, Claim Handler, Customer Claims Executive, Motor Claims Customer Services Executive, Motor Claims Advisor, Insurance Claims Advisor may also be considered for this role.

Keoghs Corporate Risk Team is seeking to recruit a Multi-Track File Handler to deal with delegated and non-delegated multi-track EL/PL claims. This diverse role offers an excellent opportunity to work within Keoghs’ thriving Corporate Sector Risks Practice with a variety of high-profile clients. The successful candidate will predominantly handle a litigated case load of Multi-Track claims, but may also handle some claims from pre-litigation. Key Responsibilities\n\n • Building relationships with Keoghs clients - liaising with clients and, where appropriate, Insurers\n, • Manage a mixed caseload of EL/PL predominantly multi track cases consisting of claims typically valued between £25k - £100k\n, • Assessing and advising on liability and quantum\n, • Devising strategies to resolve cases with the best possible outcome, identifying areas to investigate and evidence to collate\n, • Make full use of the firm’s Case Management System in progressing files from receipt to closure\n, • Draft pleadings to include Defences and witness evidence\n, • Attend court in person or by telephone, attend trials, settlement conferences etc as required\n, • Achieve targets in terms of chargeable hours, WIP and the collection of client MI \n, • Adhere to the Keoghs Values\n\n The above is not a definitive list of possible work which may be delegated. \n \n \n \n \n \n \n Skills, Knowledge and Expertise\n\n • EL/PL multi track file handling experience\n, • Positive, confident and enthusiastic\n, • Excellent listening, verbal and written communication skills\n, • Ability to negotiate via telephone \n, • Ability to prepare succinct and concise reports\n, • Excellent inter-personal and client care skills\n, • Excellent marketing skills\n, • Excellent IT skills\n, • High level of analytical skills\n, • Ability to prioritise work, keep to deadlines and work under pressure\n, • Ability to win the trust and confidence of others\n, • Ability to make decisions\n, • Ability to anticipate problems and identify solutions\n, • Ability to maintain concentration and pay attention to detail\n, • Driven to achieve\n, • Good advocacy skills \n, • Prior knowledge, skills and experience\n, • Good IT skills\n\n \n \n \n \n \n Benefits\n\n • Davies Incentive Plan\n, • 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)\n, • Family Cover Private Medical Insurance (Bupa)\n, • Simply Health Care Cash Plan\n, • WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing\n, • Death in Service\n, • Critical Illness Cover\n, • PHI/Income Protection (Private health insurance)\n, • Pension Contribution based 5% Employee / 3% Employer\n, • Employee Resource Groups\n, • Employee Volunteering Programme\n, • Cycle to Work Scheme*\n, • Tech Scheme*\n, • Season Ticket Loan*\n, • Gym Flex*\n, • Access to Online Discount Sites\n, • Discounted Gourmet Society Membership\n, • Discounted Tickets for Merlin Attractions nationwide\n, • Discounts at local retail outlets\n\n, • after successfully completing probation

Your new companyMy client, a leading law firm based in the heart of Liverpool city centre, is seeking a professional Operational Excellence Manager to join their Pre-Litigation Credit Hire Team.You will be joining a firm that is recognised by both Legal 500 and Chambers & Partners and offers a variety of services, including Credit Hire, Personal Injury, including Complex Injury, Clinical and Professional Negligence, Housing Disrepair, Group Action Claims and Public Enquiries.This is an exciting opportunity for a candidate who wishes to develop and get the best out of a professional team. Your new roleReporting to the Directors, who will be required to shape and drive their growth strategy by establishing and sustaining excellent working relationships with the organisation's insurance and Solicitor Partners through regular collaboration.You will also be responsible for supporting the Heads of Department to lead high-performing teams, implementing technical strategies, driving operational excellence and delivering an excellent client care journey.Please note that to be successful in this role, you must possess experience within Credit Hire in a legal setting. Some of your duties will include but not limited to. Work in collaboration with senior managers to implement training plans.Analyse data to identify areas for improvement Maintain and develop relationships with our insurer/solicitor opponents to be able to proactively initiate and lead settlement negotiations.Mentor and provide support to junior staffConducting performance reviews and providing technical training.Overseeing crucial deadlines to maintain efficiency and compliance. Evaluate cases to produce case plans in order to progress mattersWhat you'll need to succeedPossess a strong proven history and deep understanding of motor liability and credit hire claims.Excellent communication skills both written and verbal Come from a legal background with a good understanding of legal principles.Exceptional eye for detail Competent working with a case management system and have good knowledge of MS Office and Outlook.Ability to organise and prioritiseWhat you'll get in return23 days holiday + your Birthday off, plus 8 bank holidaysCompetitive salary at between £35,000 - £45,000 per annum (depending on experience) Pension scheme Discounted on-site Restaurant, Coffee Shop / CaféProgression opportunities What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

The claims handler will be responsible for managing a caseload of PL & EL claims up to a reserve value of £30,000. This includes personal injury, product liability and property damage. The handler will manage the claim from inception to settlement pre litigation. Key Responsibilities\n • To pro-actively manage a caseload of Public Liability, Employers Liability, Product Liability & Property Damage claims• Maintain accurate data on relevant case management system• Comply with set client SLA’s• Ensure quality service standards and productivity levels are maintained to a high standard• Allocate new claims and set strategies• Carry out supervisory tasks appropriate to level• Assist with training and mentoring team members• Undertake appropriate additional tasks provided by the Team Leader• Attend Client review meetings and assist with client project work where applicable• Build and maintain excellent relationships with Clients Skills, Knowledge and Expertise\n • Minimum 2 years casualty claims handling experience • Experience dealing with quantum up to £25k• Excellent attention to detail• Strong communication and negotiation skills• Strong organisational skills• Supervisory experience is desirable• Excellent client care and customer service skills• Ability to manage own volume workload via task management• Ability to work as a team and independently Benefits\n\n • Davies Incentive Plan\n, • 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)\n, • Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining.\n, • Simply Health Care Cash Plan\n, • WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing\n, • Death in Service\n, • Critical Illness Cover\n, • PHI/Income Protection (Private health insurance)\n, • Pension Contribution based 5% Employee / 3% Employer\n, • Employee Resource Groups\n, • Employee Volunteering Programme\n, • Cycle to Work Scheme*\n, • Tech Scheme*\n, • Season Ticket Loan*\n, • Gym Flex*\n, • Access to Online Discount Sites\n, • Discounted Gourmet Society Membership\n, • Discounted Tickets for Merlin Attractions nationwide\n, • Discounts at local retail outlets\n\n, • after successfully completing probation

Spotlightjobs is recruiting for an experienced Recoveries claims handlers to join an expanding team of professionals. As a Recoveries Handler, you’ll take end to end ownership of non fault motor insurance claims, applying sound technical judgement, commercial awareness, and effective negotiation to drive the right outcomes. \n \n This is a hands-on, ownership-driven role where you’ll manage your own caseload, assess liability, make confident decisions, and keep claims progressing through effective collaboration with suppliers, partners, and third parties. You’ll balance commercial outcomes with customer fairness, ensuring claims are managed accurately, compliantly, and with care. \n \n You’ll be joining a collaborative and supportive team that values your contributions, encourages the sharing of insights and ideas, and is committed to continuous improvement. We offer ongoing technical training and development opportunities, giving you the platform to build your expertise and grow your career in Recoveries \n \n • Manage non fault repair, recovery, and uninsured loss claims from start to finish. \n • Assess liability, indemnity, and claim financials, making accurate and timely decisions. \n • Keep files moving by identifying opportunities, managing risks, and avoiding delays. \n • Maintain accurate and up to date reserves and claim records. \n \n Commercial & Financial Decision Making \n • Make decisions that maximise recoveries and minimise costs. \n • Negotiate subrogated outlays and manage aged debt effectively. \n • Issue outlay requests and proactively follow up to ensure settlement. \n • Process and authorise payments within delegated authority. \n \n Supplier & Partner Engagement \n • Work closely with suppliers, solicitors, and partners to progress claims. \n • Instruct panel solicitors where escalation or litigation is required. \n • Handle inbound calls from customers, third parties, suppliers, and solicitors, delivering a clear and professional customer experience. \n \n Continuous Improvement \n • Share insight, support improvements, and contribute to positive change within the Recoveries team. \n • Represent the team positively in all interactions. \n \n What We’re Looking For \n \n Technical & Commercial Skills \n • A good understanding of motor insurance, non fault processes, liability, and subrogation. \n • Strong technical grounding with regulatory awareness, GTA & Non GTA \n • Confident and strong negotiation and influencing skills. \n \n Personal Qualities \n • Strong attention to detail with an analytical mindset. \n • Proactive, self motivated, and comfortable taking ownership. \n • Able to manage pressure, deadlines, and competing priorities. \n • Clear, confident communicator who’s comfortable making decisions. \n \n For more information, call Allison Coe for a confidential discussion.

Third-Party Partnerships & Operations Manager \n Location: Liverpool (Hybrid Considered)Job Type: Full-Time, PermanentSalary: Competitive + Benefits \n Reed is delighted to be recruiting on behalf of a leading professional services organisation \n We are seeking an experienced Third-Party Partnerships & Operations Manager to join a growing and high-performing team. This is a unique opportunity for a commercially minded leader who thrives on building strategic relationships, driving operational performance, and leading teams to deliver exceptional customer outcomes. \n This position offers a blend of stakeholder management, operational leadership, performance improvement, and people development, making it ideal for someone who enjoys influencing business results through both relationships and operational excellence. \n The Role \n Working closely with senior leadership, you will play a key role in developing and maintaining strategic external partnerships while supporting the delivery of operational objectives across a busy and fast-paced department. \n You will act as a senior point of contact for external organisations, helping to identify opportunities for collaboration, improve performance, and resolve challenges through effective negotiation and relationship management. \n Alongside stakeholder engagement, you will support team leaders in driving productivity, improving service standards, and developing high-performing teams. \n Key Responsibilities \n\n • Build and maintain strong relationships with key external stakeholders and business partners.\n, • Lead discussions and negotiations to achieve positive commercial and operational outcomes.\n, • Monitor departmental performance against agreed targets and KPIs.\n, • Identify trends, risks, and opportunities through analysis of operational data.\n, • Support managers with coaching, mentoring, and performance development activities.\n, • Review operational processes and implement continuous improvement initiatives.\n, • Collaborate with senior stakeholders to deliver business objectives and growth plans.\n, • Ensure compliance with internal procedures and regulatory requirements.\n, • Produce performance insights and recommendations to support decision-making.\n\n About You \n We are keen to speak with candidates who can demonstrate: \n\n • Experience in stakeholder or account relationship management.\n, • Strong operational leadership and people management skills.\n, • The ability to influence and negotiate at a senior level.\n, • Excellent analytical and problem-solving capabilities.\n, • Experience working within a regulated, professional, insurance, legal, financial services, or claims environment.\n, • Strong commercial awareness and business acumen.\n, • Advanced communication and relationship-building skills.\n, • Confidence using Microsoft Office applications, particularly Excel.\n, • A track record of driving performance improvements and achieving measurable results.\n\n What's on Offer \n\n • Competitive salary package.\n, • Annual leave entitlement plus additional wellbeing benefits.\n, • Company pension scheme.\n, • Health and wellbeing support programmes.\n, • Excellent career progression opportunities.\n, • Professional development and training.\n, • Modern office environment with strong transport links.\n, • A supportive and collaborative culture focused on employee success.\n\n Interested? \n If you are an ambitious operations professional with a passion for stakeholder engagement, leadership, and continuous improvement, we would love to hear from you. Apply today for a confidential discussion.

Accidents involving motor vehicles give rise to countless claims and legal actions, affecting every kind of business and non-commercial organisation and their insurers. The sheer volume of cases, and the constant possibility of major costs and resources being involved, can impact seriously on the operational performance of any of the parties involved. What is needed most in this situation is a service that can help process cases with maximum speed and efficiency and achieve the most satisfactory settlements possible. This firm's Motor team is a market leader in this field offering a full service with dedicated teams dealing with fast track, multi track, fraud, credit hire, indemnity issues and representation at inquests and criminal prosecutions. We are currently recruiting for a Paralegal, initially to assist but thereafter manage a caseload of credit hire cases.What's in it for me?\n\n • 28 days holiday\n, • Flexibility and hybrid working: Dividing work time between home and office to give flexibility and work/life balance (for most roles but a small number cannot be performed at home)\n, • Healthcare cover: individual healthcare cover with the option to add partners and children at your expense\n, • Pension plan: we will match your contributions up to a maximum of 4% during your first six months of service, and up to a maximum of 6% thereafter\n, • Life insurance: 4 x salary\n, • Income Protection Scheme*: designed to help provide financial protection for you if you are unfortunate enough to become ‘incapacitated’ for 26 weeks or more.\n, • Travel loan scheme: allows you to purchase an annual pass and have the money deducted from your net wages each month\n, • Employee care scheme: a confidential, external 24hr helpline\n, • Discounted gym membership\n, • Dental scheme: the dental scheme is an employee-funded scheme that will allow you to re-claim against any dental expenses that you incur.\n, • Technology benefit scheme: get the latest technology and spread the cost over 12 months. Employees can take advantage of signi?cant savings.\n, • Cycle to work scheme: the cycle to work scheme is a government initiative, which aims to make cycling a more attractive way of commuting to work. Employees can take advantage of signi?cant savings and all the bene?ts that cycling has to offer.\n, • Offers & discounts: great offers and discounts for all employees. We have some national offers, which can be used across all offices and some which are specifically designed for individual offices.\n* Dependant on roleMain duties and responsibilities\n\n, • Manage caseload effectively and efficiently\n, • Initially review liability and quantum Claimant Solicitor conduct before devising a strategy for continued handling;\n, • Handle cases to conclusion including instructing investigators, posing Part 35 questions, instructing Counsel and making Part 36 offers;\n, • Complete client and firm MI procedures\n, • Comply with client SLAs, e-manual and local claims handling requirements\n, • Achieve set chargeable hours and financial targets\n, • Comply with Data Protection Procedures\nThe above is not intended to be exhaustive and you will be expected to perform other duties and have other responsibilities that fall within the wider remit of the role. As a Paralegal you will also ensure that you comply with the relevant client policies and procedures, and consistently work in accordance with our values.About You You will have previous experience as a Paralegal and a genuine and demonstrable interest in the above area of work. As the role is varied, we are looking for you to have a flexible approach to the work you do and be able to adapt to different tasks. We also require you to have:\n\n, • Experience of handling/assisting a case load of litigated motor files, preferably as a Defendant\n, • Credit hire experience\n, • Knowledge of CPR\n, • Ability to work to meet deadlines and hit targets\n, • Ability to work as part of a team and on own initiative\n, • Excellent communication skills\nIf you meet the criteria and think this is a job where you could bring enthusiasm and an eagerness to learn, then we look forward to receiving your application.

Job Title: Customer Service Claims Handler Location: Liverpool Salary: £26,938 - £30,916 per annum, Plus up to £1,500 performance related bonus per annum, once established within your role Job Type: Full Time, Permanent Working Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm(on a rota basis), plus 1 in 5 Saturdays What you will be doing: In first party claims our purpose is to help our customers when they need us the most with speed, ease and understanding To work as a team to proactively manage a portfolio of customer repair claims through to settlement To ensure that complete and thorough indemnity investigations are carried out on all claims Work closely with suppliers to fulfil customers' needs during their claims journey Utilising our in-house engineers to assess whether the damage sustained is a repairable prospect Accurate payment to our customers and their representatives regarding claims settlement Data integrity is key when keeping a record of all activity undertaken throughout the life of the customers claimWhat we're looking for: Excellent customer service skills Naturally empathetic and the ability to connect with people Quick fast paced problem-solving ability Positive can-do attitude Good IT skills and a confident communicator Passionate about working as part of a team Have the ability to make fast, informed decisions Excellent organisational and prioritisation skills with a strong attention to detail Have a desire to develop skills and experience within the insurance industry. The Ability to deal with challenging customers and third party insurersGrow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgementBenefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & moreOur Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progressionIf you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply: We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work.Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Customer Services Administrator, Customer Service Representative, Customer Support, Client Service, Insurance Claims Executive, Claims Account Manager, First Part Claims Handler, Claims Handler may all be considered

Job Title: Credit Hire Handler Location: Liverpool City Centre / Hybrid (Minimum 3 days a week in office) Salary: Between £30,295 and £35,271 per annum plus potential annual bonus of up to £2000 paid quarterly Job Type: Full Time, Permanent Working hours: 37.5 hours, Monday to Friday from 9am to 5:30pm Reporting to the Operational Team Leader, the Credit Hire Handler will mitigate indemnity spend of Third Party Credit Hire and Property Damages claims by pro-actively managing a portfolio of motor claims from allocation through to settlement. This individual will also monitor claims involving credit hire, ensuring all actions are taken to mitigate our exposure, including identifying cases where we can intervene and settle the third party's claim direct to reduce overall hire duration. What you will be doing: Validating all motor claims across the mitigation team for indemnity and fraud Accurately assessing liability whilst utilising all available evidence and tools You will contact all potential Claimants or Representatives in a timely manner to establish our exposure to ongoing hire, ensuring that key information is obtained and updated on the claim file Identifying cases where intervening on vehicle losses will reduce our overall exposure, utilising resource of specialist inhouse motor engineers Ensuring indemnity spend is minimized by commercial decision making Proactive diary management to monitor and progress live hire cases Accurate quantum assessment of claims presented using the relevant tools available to assist Applying accurate reserves in line with company guidelines Any other Ad hoc task as the needs of the business dictateWhat we're looking for: A persuasive, confident and strong communicator with effective negotiation skills Ability to use own initiative to explore all options to achieve the best outcome for the business Good understanding of Insurer RTA obligations, credit hire, existing credit hire case law, legal precedent and procedure Motivated self-starter with the ability to work as part of a teamGrow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgementBenefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & moreOur Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progressionIf you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply Checks & Clearances All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work.Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of; Credit Hire Handler, Credit Hire Administrator, Credit Hire Executive, Claims Handler, Insurance Claims Handler may also be considered for this role

Experience with claims data, automation, AI, process improvement methodologies, portfolio management or tools such as SQL, Salesforce and data visualisation platforms would be advantageous!. Remote working, with some requirement to travel to the Insurance Support Office (location tbc) and Pets at Ho

Insurance Support Advisor Salary - £26,000-£27,000 per annum Hours – Full time, permanent contract. Mon-Fri, (Apply online only) We are currently recruiting for an Insurance Support Advisor, to be based at one of the client’s biggest offices on the outskirts of the Liverpool city centre area. This is a fantastic role working with a well-known, nationwide insurance broker. In this role, you will be required to oversee the full customer journey: firstly, providing customer service, renewal and administrative support then connecting to the customers insurance needs (phone, in person, post, e-mails, website enquiries) and then provide support to the Fleet Sales Managers to ensure the company and FCA rules & guidelines are followed whilst also providing the best customer journey possible. Additional responsibilities include: Always providing an excellent level of customer service, mainly in the assisting of insurance related queries and administrative policies. Offering insurance support across the full range of insurance products that are provided by company in connection with customer requirements and then their needs for adjustments, renewals and claims. Providing a friendly and efficient service, notifying customers of all relevant information complying with FCA and company requirements. Planning and processing all administration jobs to efficiently control yours and your own teammates workloads. Adhere to both company and FCA guidelines and regulations. Qualifications / Skills Required: At least 2 year’s experience in an insurance support or focused role, desirably dealing with both commercial insurance and automotive insurance. Have experience working towards KPI and target related expectations. Ideally had an exposure to working towards FCA regulations and guidelines. If this sounds like the perfect role for you then please submit your CV. This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our

Claims Handler / Supervisor / Team Leader Job Market – Claims / Legal - Disease / NIHL / Military Claims Handler / Supervisor / Team Leader - About the role My client are actively seeking experienced Litigated Claims Handlers to join and provide support and leadership to their teams. You will provide support the team to meet objectives and deliver their work standards as agreed in the client’s SLA, while maintaining the commercial benefit to the business. You will also maintain a small caseload of mixed disease cases whilst providing supervision, technical support and training to their team. Claims Handler / Supervisor / Team Leader – Key duties Plan and distribute workload across the team, paying appropriate attention to individual team member’s current capability, to ensure the timely and profitable completion of cases. Provide supervision and technical support to their team, enabling individuals to continue to progress in role. Ensure compliance with benchmarks set by the business and by clients whilst driving quality of delivery. Identify and implement appropriate learning activities to ensure the achievement of appropriate authority levels and the ongoing development of all team members. Act as the first point of contact for client complaints, taking action to resolve issues as swiftly and effectively as possible. Complete projects and process updates in order to improve current operating practices or to address specific client issues. Ensure compliance with the SRA Standards & Regulations. Claims Handler / Supervisor / Team Leader – Key requirements Experience in the file handing of disease claims with a handling authority of £100k. Technical knowledge of a NIHL Claims, Disease Claims and / or Military Claims. Proficient in all stages of both the pre litigation and litigation process of disease claims. Demonstrate some prior experience of: Successfully leading a project or a team to deliver on outcomes in insurance/legal sector (Desirable). Developing others through identifying learning requirements and gaps and formulating plans to improve performance/capability. Proficient in MS Office (word and excel in particular) and experience of using a Case/Claims Management system. Along with our client, we are committed to a diverse workforce and as such recruit from a wide available pool of talent, with the hiring, assessment and selection process being fair, free from bias and one which ensures the right person is selected for the job, based on merit. We treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances. A copy of our D&I policy can be made available upon request. Due to the nature of this position, this role requires candidates to be a sole British National or dual national with one part being British, with no restrictions on working in the UK. Due to the national security requirements of this position, candidates must hold British Citizenship to be eligible to apply

Your new company My client, a leading law firm based in the heart of Liverpool city centre, is seeking a professional Operational Excellence Manager to join their Pre-Litigation Credit Hire Team. You will be joining a firm that is recognised by both Legal 500 and Chambers & Partners and offers a variety of services, including Credit Hire, Personal Injury, including Complex Injury, Clinical and Professional Negligence, Housing Disrepair, Group Action Claims and Public Enquiries. This is an exciting opportunity for a candidate who wishes to develop and get the best out of a professional team. Your new role Reporting to the Directors, who will be required to shape and drive their growth strategy by establishing and sustaining excellent working relationships with the organisation's insurance and Solicitor Partners through regular collaboration. You will also be responsible for supporting the Heads of Department to lead high-performing teams, implementing technical strategies, driving operational excellence and delivering an excellent client care journey. Please note that to be successful in this role, you must possess experience within Credit Hire in a legal setting. Some of your duties will include but not limited to. Work in collaboration with senior managers to implement training plans.Analyse data to identify areas for improvement Maintain and develop relationships with our insurer/solicitor opponents to be able to proactively initiate and lead settlement negotiations.Mentor and provide support to junior staff Conducting performance reviews and providing technical training. Overseeing crucial deadlines to maintain efficiency and compliance. Evaluate cases to produce case plans in order to progress matters What you'll need to succeed Possess a strong proven history and deep understanding of motor liability and credit hire claims.Excellent communication skills both written and verbal Come from a legal background with a good understanding of legal principles. Exceptional eye for detail Competent working with a case management system and have good knowledge of MS Office and Outlook. Ability to organise and prioritise What you'll get in return 23 days holiday + your Birthday off, plus 8 bank holidays Competitive salary at between £35,000 - £45,000 per annum (depending on experience) Pension scheme Discounted on-site Restaurant, Coffee Shop / Café Progression opportunities What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Advancing People are recruiting for a permanent remote working Claims Handler to join a rapidly expanding VC Backed Tech company who are using AI to help insurers process Claims. *You MUST be APA or CIP Qualified to be considered for this role* You can live anywhere within the UK. Our client have raised $16M+, and already manage claims for 30+ insurers across more than $200M in insurance premiums with aggressive growth plans. As a Claims Handler you will be responsible managing claims end to end, from first notification of loss through to settlement. This role is ideal for either an experienced Claims Handler who wants to build their career at a company that rewards performance, not tenure or someone with 6+ months of claims experience who is hungry to learn and grow fast. The Role: Handle claims end to end: from first notification of loss through to settlement Communicate with policyholders throughout the claims journey, ensuring a clear and positive experience. Review documentation, verify coverage, and assess liability accurately Set appropriate reserves and manage claims within your authority Identify potential fraud indicators and escalate appropriately. Maintain accurate and thorough claims records for audit and compliance. Contribute to continuous improvement by flagging process inefficiencies. The Person: 6+ months of claims experience APA or CIP Qualified - Essential Experience Previously worked as a Claims Handler, Claims Executive or similar job title. Experience with personal lines insurance, ideally: Pet, Travel, Gadget, Auto or Property. Strong organisation and ability to prioritise independently Comfortable using data to make decisions Team-oriented, hardworking, and ambitious Startup or high-growth company experience is a plus This is a rare full time Permanent position offering an annual salary of up to £35,000 + 15% Bonus + Equity, as well as very attractive company benefits. The role offers full flexibility to work from home / Remote working 5 days a week (100% of the time) Advancing People - The Recruitment Specialist Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency

For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 35 million fresh meals to over 200,000 happy, healthy cats across the UK. Our team of over 130 spans all locations, including Clerkenwell, London, the US, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team, allowing us to build valuable relationships and foster a passionate customer community. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. We’re all-in for cats, and it shows: our energy will blow you away from day one. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. All on a mission to make hardcore love the new standard in cat care – with a fresh take on every product in the cat industry. As Customer Operations Manager, you’ll own the full post-purchase physical experience — ensuring every order arrives on time, well-packed, and reflective of KatKin’s high standards. Sitting within the CX Operations team, you’ll lead initiatives to improve courier performance, packaging, and operational efficiency. You'll work cross-functionally with Fulfilment, Quality, Tech, and external partners, translating customer insights into meaningful improvements. You’ll also build and lead a growing Customer Operations team, setting a culture of accountability and customer-first thinking. As we scale, you’ll help adapt our delivery experience for new markets. Expect regular travel to our Kitchen in Suffolk to stay close to our fulfilment operation and collaborate on-site. Team leadership & development You’ll build and manage a growing Customer Operations team, defining clear roles, setting goals, and fostering a high-performance culture. As a hands-on leader, you’ll coach and support your team to deliver consistently excellent results as the business scales. Delivery and quality performance You’ll own the end-to-end physical experience — from when an order is placed to when it arrives — ensuring it’s timely, accurate, and up to KatKin’s high standards. This includes improving packaging durability, unboxing quality, and reducing complaints and compensation through root-cause analysis and fixes. Courier and partner management You’ll manage key delivery partners like DPD, holding them accountable to performance metrics and leading service improvement initiatives. You’ll also handle courier claims and feedback loops, ensuring partner performance reflects our customer-first standards. Customer insight and process improvement You’ll translate customer feedback into actionable improvements across Fulfilment, Tech, and Product, ensuring fast, visible feedback loops. You’ll also support tooling upgrades, automation efforts, and delivery forecasting to streamline operations and enhance service reliability. International readiness and scaling You’ll help evolve our operations for global growth, adapting delivery models, packaging, and internal processes for new markets while ensuring consistency, quality, and customer satisfaction remain at the core. Experienced and customer-obsessed You bring 3–5 years of experience in CX, fulfilment, logistics, or a similar environment, with a strong track record of improving operational performance and customer outcomes. You care deeply about the customer experience and take pride in delivering quality at every step. Data-driven and detail-focused You’re confident using data and feedback to spot patterns, solve problems, and guide decisions. Highly organised and detail-oriented, you thrive in fast-paced environments and know how to prioritise without dropping the ball. Hands-on and solutions-led You stay close to the work, whether resolving a delivery issue, refining packaging, or diving into complaint trends. You lead by example and aren’t afraid to roll up your sleeves to get things done. Strategic and scalable thinker You balance short-term fixes with long-term improvements. You know how to zoom in on daily issues and zoom out to plan for growth, including adapting processes for international expansion. Collaborative team leader You’ve managed individuals or small teams before, with a focus on clear goals, feedback, and development. You work well across teams and with external partners, and you're skilled at turning ideas into action through strong communication and buy-in. What We Offer: Career-defining opportunity: Play a pivotal role in scaling our brand quickly. Competitive package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension Culture and perks: A small, close-knit team with no egos 33 days of holiday each year (inclusive of bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Up to 2 days WFH (Work From Home) every week Discount on KatKin fresh meals Cat (and dog) friendly office Send your CV and brief responses to the following questions to nikki@katkin.com: Tell us about a time you uncovered a recurring issue affecting the customer experience. How did you identify the root cause, and what did you do to resolve it? Describe a situation where you worked across teams or with external partners to improve an operational process. What challenges did you face, and how did you drive change? Share an example of how you’ve used data or customer feedback to inform a decision or improvement. What was the impact? Which brand’s physical customer experience has impressed you recently, and why? What would you apply from their approach in a role like this?

Muck Rack is the leading SaaS platform for public relations and communications professionals. Our mission is to enable organizations to build trust, tell their stories, and demonstrate the unique value of earned media. Muck Rack’s AI-powered, comprehensive, and integrated platform streamlines the PR workflow to help businesses generate positive media coverage, monitor mentions to manage brand reputation, and analyze PR’s impact on business outcomes. By combining media database, monitoring, and reporting into one dynamic platform, we empower teams to collaborate seamlessly, pitch effectively, and analyze results faster and more efficiently. Founder-controlled, fully distributed, and growing sustainably, Muck Rack has received several awards for its unparalleled culture and product from organizations like Inc., Quartz, G2, and BuiltIn. We value resilience, transparency, ownership, and customer devotion, and infuse these values into everything we do. We’re looking for a collaborative, self-motivated Global IT Operations Manager to join our growing IT & Security team. As our Global IT Operations Manager, you’ll help scale and operate our internal IT systems, supporting a distributed, global workforce across the US, Canada and Europe, focusing on identity and access management, SaaS administration, and employee technology experience. You’ll collaborate closely with Security, People, and business stakeholders to design and deliver IT capabilities that improve efficiency, reliability, and employee productivity across the organization. • Lead and develop a distributed team of IT professionals across the US and Europe, supporting day-to-day operations and team growth, • Support IT operations across a globally distributed workforce, • Own core IT service operations, including user provisioning, access management, SaaS administration, and endpoint lifecycle management, • Manage identity and access systems (e.g., Okta), ensuring secure, scalable, and efficient access workflows, • Drive automation of IT processes such as onboarding, offboarding, and access changes using tools like Tines or similar platforms, • Administer and optimize SaaS platforms including Google Workspace, Slack, Zoom, GitHub Enterprise, and others, • Track SaaS license usage, monitor spend, and identify opportunities for cost optimisation and tooling improvements, • Partner with Security, People, and business leaders to ensure compliance, access governance, and strong employee experience, • Support the transition of IT operations from an external provider to an in-house team, improving service quality and operational visibility, • Define and track key IT metrics (e.g., provisioning speed, service quality, system usage) to drive continuous improvement, • 5+ years of experience in IT, including at least 2+ years managing IT teams or functions, • Experience administering Google Workspace or similar enterprise productivity platforms, • Strong experience managing SaaS applications, including provisioning, access control, and license management, • Hands-on experience with identity and access management systems, ideally Okta or similar SSO platforms, • Strong people leadership skills with a proven ability to coach, develop, and retain talent, • Experience with IT automation tools (e.g., Tines, BetterCloud, Zluri, or similar), • Experience managing endpoints and device lifecycle processes in a modern SaaS environment, • Ability to manage distributed teams and collaborate effectively across regions and functions, • Experience supporting or contributing to the transition from outsourced IT services to an in-house IT function, • Experience building IT processes, workflows, and operational playbooks from the ground up, • Strong interest in improving IT efficiency through automation and systems thinking, • Familiarity with IT security best practices and access governance, • Experience working in a high-growth SaaS or technology environment, • Interest in journalism, media, or social platforms, • Communicate clearly and effectively with both technical and non-technical stakeholders, • Take ownership of their work and proactively identify opportunities for improvement, • Balance speed and quality when delivering operational and systems improvements, • Approach problem solving with strong analytical thinking and sound judgment, • Work collaboratively across teams and contribute to a positive team environment, • Proactively incorporates AI tools into day-to-day work to improve productivity and accelerate delivery. Below you'll find an outline of the interview plan for this role. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision. • 30 minute interview with a member of our Talent Team, • A 1 hour zoom interview with the hiring manager, • Panel interviews with several team members, including a discussion of cross departmental coordination and typical IT work loads, • 30 minute executive interview This role requires up to 10% travel for team collaboration, customer engagements, and company events. As part of our commitment to building strong connections across our fully distributed team, attendance at our annual company offsite (typically held in Mexico) is expected. For roles based in Europe, we offer a competitive salary range aligned with local market value. • The base salary for this role in the UK is between £78,000 - 92,000 GBP, • The base salary for this role in Ireland is between 52,000 - 61,000 EUR. Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with you as a candidate. Remote Work, Forever • Fully distributed team with a permanent remote setup, • Home office stipend, phone and internet reimbursement, coworking membership, • Virtual and in-person team bonding (lunches, events, competitions) Transparent & Fair Compensation • Competitive geo-neutral pay in the U.S., • Annual reviews to ensure equity and market alignment, • Standardized bonus or commission structure, • 401(k) with employer contributions, • Equity opportunities Health & Wellness • Comprehensive medical, dental, vision, disability, and life insurance for employees and dependents, • 100% premium coverage for individuals on high-deductible plans, • 24/7 Virtual Care and Employee Assistance Program, • Employer-funded HSA contributions and other pre-tax benefits, • Quarterly wellness stipend and free Headspace subscription Time Off & Family Benefits • 4+ weeks of PTO, plus paid sick and mental health days, • 13 paid holidays with the option to swap for personal days, • Up to 16 weeks of fully paid parental leave Learning and Development • Transparent pathways for internal mobility and promotion, • Bi-annual performance reviews, team workshops, and leadership training, • Unlimited access to Coursera and O’Reilly, • 2 additional PTO days annually for learning and development Inclusive, Customer-First Culture • Commitment to equity and valuing diverse perspectives, • Agile, founder-led company focused on collaboration and innovation, • Trusted by 3,000+ companies worldwide Note: Benefits and compensation reflect offerings for U.S.-based employees. Support is provided for employees in other locations, in compliance with local laws and regulations. While we are a fully distributed team, we do have limitations on where we can hire and maintain a list of acceptable working locations based on job function. If we are unable to hire in your current location for the role for which you applied, you will be notified via email. While we enjoy many benefits as a permanently distributed and remote company, we cannot always support relocation or extended travel and have guidelines in place to ensure compliant work away from your designated permanent residence. #LI-Remote Please note: For detailed information regarding our GDPR and/or CCPA compliance policies, including how we handle personal data and privacy rights, kindly refer to the email correspondence accompanying this application. Muck Rack does not accept unsolicited resumes from search firms or any other third parties. Any unsolicited resume sent to Muck Rack will be considered Muck Rack property, and Muck Rack will not pay a fee should it hire the subject of any unsolicited resume. Muck Rack considers applicants for all positions on the basis of merit, qualifications, and business needs, and without regard to race, color, national origin, religion, sex, age, disability, sexual orientation, gender identity, alienage or citizenship status, ancestry, marital status, genetic predisposition or carrier status, veteran status, familial status, status as a victim of domestic violence, or any other status or characteristic protected by applicable federal, state, or local law. Note to applicants/job seekers: We have recently been made aware of scams impersonating Muck Rack’s HR team. Please be cautious of these attempts to elicit banking or other financial or sensitive information. Muck Rack will never request financial information during the interview process, and follow ups for interviews or next steps will always come from an ‘@muckrack.com’ email address. If you are contacted by anyone from a different domain who claims to be from Muck Rack, please forward the communication to _.

From the fun of Mecca Bingo to the experience of Grosvenor Casinos, from in-person to online, from local to global, players love the experiences our famous brands deliver. This is such an exciting sector to be part of, bringing entertainment to millions in a culture of opportunity and growth. Look at our careers site to find out more: https://careers.rank.com/ Join The Rank Group Plc as an In-House Solicitor, where your expertise in employment law will help shape workplace best practices across our iconic brands. This is a fantastic opportunity to take on meaningful, varied legal work in a vibrant and collaborative in-house environment - with scope to expand as capacity allows. What you’ll do: • Partner with the People & Culture team to lead on the Group’s response to the Employment Rights Bill., • Manage Employment Tribunal claims in-house through to hearing, including drafting, advocacy, and negotiation., • Advise across the full spectrum of employment law matters; from senior terminations to TUPE, industrial action, and employee relations., • Update and advise leadership on legal developments, supporting training, policies, and compliance initiatives., • Liaise with and manage external counsel where appropriate., • Support on adjacent legal matters including pensions, immigration, and other disputes and litigation across the Group., • If time allows, contribute to commercial legal work with appropriate training and support., • Engage broadly with the business, offering practical, solution-focused advice., • A qualified solicitor licensed to practice in England & Wales., • A broad spectrum of specialist employment experience required., • Solid grounding in employment law with strong drafting, negotiation and advocacy skills, • Ability to build trust and communicate legal issues clearly across all levels of the business, • A collaborative mindset and willingness to roll up your sleeves on a diverse range of legal work, • Experience managing or instructing external counsel a plus If you're commercially aware, legally curious, and ready to make a real impact in-house - this role offers exactly that. #LI-IZ1 #LIHybrid Join us to unlock benefits and opportunities that will boost your career journey in a vibrant, inclusive and fulfilling work environment – so you can #BeYourself Wellbeing@Rank is important... From hybrid working and colleague support networks to menopause support and weekly PepTalks, we’re here for you. We’ll also invest in your growth by providing development opportunities, leadership training and cutting-edge industry certifications so you have the tools and resources to help you work, win and grow with us. Immerse yourself in new cultures and gain international exposure through our global business. Collaborate with colleagues from around the globe. From pensions to bonus schemes, and private medical insurance to life insurance – we've got you covered. *Our benefits vary by brand and/or location. Please have a chat with your local Talent Acquisition specialist to find out what’s in place in your location. The Rank Group are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers. We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.

Salary: £25,000 per annum (£25,500 on probation pass) Role type: Permanent Location: Remote First with requirement to attend an office day in Peterborough once a month Reports to: Repairs Manager, Operations About Hometree Join Hometree Group and be at the forefront of transforming the residential energy landscape. Founded in 2015, Hometree began its journey in the home cover market. Today, we are spearheading the shift towards a future where home energy systems are decentralised, digitised, and reliant on renewable sources such as heat pumps, solar panels, batteries, EV chargers, and smart controls. This innovative approach is not just about sustainability; it's about empowering homeowners to manage their energy more efficiently and cost-effectively, thereby setting new standards in energy consumption. We operate across three dynamic divisions: Financial Services: Here, you'll contribute to offering flexible financing options that make it feasible for homeowners to embrace renewable energy technologies and make essential upgrades. Energy Services: Be part of our extensive network of local installation businesses that equip homeowners with the cutting-edge, sustainable energy solutions necessary for reaching net-zero emissions. Home Services: Help maintain the comfort and functionality of homes with comprehensive coverage plans that protect the essential hardware in the home. At Hometree Group, we are committed to guiding UK homeowners on their journey towards more sustainable energy solutions, and we need passionate individuals to support them at every step. Join us during this exciting time, and play a pivotal role in a business that supports sustainable homeownership in alignment with their readiness and needs. Key Achievements 🏆 £85m+ Capital Raised - We’ve raised over £85m to-date from leading global investors including Legal & General Capital and specialist energy VCs 🏆 6 Acquisitions - We've expanded our operations by acquiring four key companies across financing (Hometree Finance - formerly Bewarm), home cover (Your Repair) and installations energy services (GreenGenUK, Geowarmth, The Little Green Energy Company and IMS) 🏆 100k Homes Covered - We cover over one hundred thousand homes across the UK 🏆 280+ Employees - We have over 280 passionate employees transforming the industry across the Group, one home at a time The Role We’re looking for organised, proactive individuals who thrive in a fast-paced, evolving environment. The Repairs Team is central to our operations, managing customer repair requests across heating, plumbing, electrics, and appliances. Acting as the key link between customers, engineers, and suppliers, you’ll ensure issues are resolved efficiently and cost-effectively. While we work remotely, you’ll need to be based in or near Peterborough to attend monthly in-person team meetings. Shift patterns available Full time (37.5 hrs) 7.5 hour shifts on rotation, with working hours between 8:00-19:30 (including 1 full weekend in 3-4 on rotation). Responsibilities: Scheduling: Schedule appointments for engineers to attend customers’ properties to evaluate and resolve problems, liaising with both engineers and customers to find a suitable time. Inbound Calls: Take inbound calls from engineers on-site to assist them with their queries and provide live support. You might be required to take customer calls depending on the demand and the business requirements. Cost control process: Work through the cost control process with engineers, ensuring that repairs are completed efficiently and economically. Appointment scheduling: Check appointments are taking place as scheduled, and where they are not, update the customer and reschedule at the earliest opportunity. Assess engineer reports following the completion of a visit to determine next steps. Ordering: Order parts when needed, scheduling subsequent engineer visits where necessary to complete a fix. Outbound Calls: Make outbound calls to keep customers informed as to the status of their claim through each step until it has been resolved to their satisfaction, and communicate claim rejections to customers, explaining the reasons and exploring alternative solutions if applicable. Support: Support other operations teams when they reach out to get more information on repairs or claims. Collaboration: Work with our Network team to keep them informed about our engineers’ needs and requests and work with our Tech and Product teams to improve existing processes and tools and improve the automation of our processes. What we’re looking for Our ideal colleague will exhibit all of the following attributes: Experience: 12+ months working in a fast-paced Operations team with high volumes and multiple systems. Organisation: Highly organised and able to prioritise operational tasks for the best customer output. Initiative: A self-starter with a customer-centric mindset who gets a kick from resolving customers' problems. Decision-making: Confidence in making decisions and clearly communicating the reasoning and process behind the outcome. Discipline: Disciplined and organised with a keen eye for detail and an ownership mindset, ensuring no stone is left unturned in delivering great service. Multitasking: Enjoy multitasking and comfortable switching between calls, emails, systems, and tasks. Interpersonal skills: Strong interpersonal skills with an engaging and empathetic manner when communicating on the phone, in person, or in writing. Resilience: Resilient and able to handle difficult situations calmly and assuredly with customers over the phone, working to find the best outcome. Team player: Positive attitude, enjoys working collaboratively to resolve issues, and stays calm and focused on resolving the issue for customers and engineers. Extra Credit: Similar experience in insurance, maintenance and repairs company Our Recruitment Process: Please amend the below to the interview process you have for this role. Initial Call: Start with an introductory call with our Junior Talent Acquisition Specialist to discuss the role and your potential fit. (30 mins) Skills-Based Interview: Engage in a detailed discussion about your past experiences with our Repairs Manager (1 hr) Final Interview: Final interview with a member of senior management or our senior leadership team (30mins) We have an ever expanding list of benefits that currently includes: 33 days holiday inclusive of bank holidays pro rata plus your an extra day for your birthday Flexible remote working - with requirement to attend our Peterborough office on a monthly basis Free boiler & home emergency cover with Hometree plus 40% discount for friends & family Discounted gym membership across over 100 UK gyms (independent and chains) and free fitness, wellness and nutrition apps. £300 Home office allowance Support for your mental health and wellbeing via _ Menopause support from _, including friends & family access Cycle to work scheme Regular team socials including Summer and Winter parties. FCA Code of Conduct At Hometree, we prioritise ethical conduct and regulatory compliance. As a regulated financial services organisation, we operate under the strict guidelines and regulations set forth by the Financial Conduct Authority (FCA). We are committed to maintaining the highest standards of integrity and professionalism in all aspects of our business. As a prospective member of our team, you will be expected to fully embrace and adhere to the FCA Code of Conduct obligations. These obligations are designed to ensure the fair treatment of customers, the preservation of market integrity, and the promotion of healthy competition within the financial services industry. Equal Opportunity Employer At Hometree, we are committed to creating an inclusive and representative environment. We know that different experiences, perspectives and backgrounds make for a better workplace and a better planet. Together, we celebrate differences and promote a culture where you can bring your full self to work. We promise to give you the same opportunities as everyone else and we won't discriminate against you at any point in the hiring process or the working day. This includes how we source talent, our interview process, our conditions of employment, feedback and everything in between.

Major loss adjusting practice seeks to strengthen its Forensic Accounting Services Division through the appointment of two newly qualified Accountants (up to 3 years PQE); one centred in Birmingham and one in London/South East. • You will be part of an outstanding team of highly experienced Accountant/Adjusters, mid-range Forensic Accountants and graduates going through advanced training to develop their skills in the insurance claims field., • Our client provides wide-ranging services from traditional major loss support work to specialist areas such as cyber, product recall, contingency and professional indemnity, whilst simultaneously developing a forensic accounting practice., • All positions are home-based but there is flexibility for an office base if preferred. About you: • Candidates must essentially be ACA or ACCA qualified with up to 3 years PQE and looking to take their career in a different direction., • This is an outstanding opportunity to forge a new career as our client can accommodate all levels of ambition., • Current requirements exist in the Birmingham and London areas. Salary & Benefits: Basic salary up to £60,000 plus annual bonus, car/allowance, pension, private medical care and 25 days holiday.

Data Software Engineer (Python PySpark) Remote UK to £95k Are you a data savvy Software Engineer with strong Python coding skills? You could be progressing your career in a senior, hands-on Data Software Engineer role as part of a friendly and supportive international team at a growing and hugely successful European car insurance tech company as they expand their UK presence; their platform enables an insurance quote to be made to the consumer within 60 seconds, using just 4 clicks. As a Data Software Engineer within the Claims team you will help shape the architecture of data products, building reusable technology that enables teams to ingest, store, transform and serve their own data products. You'll take a lead in data transformation, setting up best practices in areas like Data modelling, performance optimisation and Data Governance to ensure that the data used within the business is consistent, available and reliable. You will be supported with continual learning and self development opportunities and will be encouraged to contribute to testing open source tools and engaging in community building activities such as meet-ups, keeping up to date with new and emerging technologies and methods. Location / WFH: You can work from home on a full time basis from anywhere in the UK or work a hybrid model from the London office depending on your location / preferences. About you: • You are degree educated in a relevant discipline, e.g. Computer Science, Mathematics, • You have a software engineering background with advanced Python and PySpark coding skills, • You have experience in batch, distributed data processing and near real-time streaming data pipelines with technologies such as Kafka, • You have experience of Big Data Analytics platform integration with AWS, • You have a strong understanding of RDBMS, Data Warehousing, Data Modelling, SQL (Redshift, PostgreSQL) and NoSQL databases, • You have a good appreciation of software engineering best practices, DevOps, CI/CD, IaC, • You have excellent communication skills What's in it for you: As a Data Software Engineer (Python Spark AWS) you will earn a competitive package: • Up to £95,000 salary, • Remote working including flexible working hours, • Workplace nursery scheme, • Enhanced maternity package, • 25 days holiday plus ability to buy or sell 5 days p/year + extra "duvet day", • Pension, Private Medical and Dental Insurance, Life Assurance, Employee Assistance Programme, • Weekly Yoga and monthly Acupuncture sessions, Headspace membership, • Diverse, inclusive team environment with a range of support networks, • A range of other perks including Perkbox, cycle to work, season ticket loan Apply now to find out more about this Data Software Engineer (Python Spark AWS) opportunity. Ref: PR/100084/A/KS/100725

BJAK is building AI-powered automation systems that simplify complex insurance workflows- from quotations and policy issuance to claims and customer support. To make this possible, we need intuitive, fast and scalable user experiences. We're looking for an experienced Frontend Engineer based in the United Kingdom to help build the next generation of AI-powered web applications used by both customers and internal teams. This is a fully remote role where you'll collaborate closely with our global engineering team while working with product and operations teams based in Malaysia. Build exceptional frontend experiences that make complex AI-powered workflows feel simple. You'll develop modern web applications that help customers purchase insurance more easily while enabling internal teams to operate faster through intelligent automation. Build modern web applications using React, Next.js, TypeScript and modern frontend technologies. Develop customer-facing products alongside internal AI-powered operational tools. Translate product and UX requirements into fast, responsive and intuitive interfaces. Integrate frontend applications with backend APIs and AI services. Improve application performance, scalability and reliability. Build reusable components and maintain a scalable frontend architecture. Participate in code reviews and contribute to engineering best practices. Collaborate closely with product managers, designers, backend engineers and QA throughout the development lifecycle. Help shape technical decisions and continuously improve our frontend stack. Bachelor's degree in Computer Science, Software Engineering or a related discipline, or equivalent industry experience. Proven experience building production-grade web applications. Strong experience with React and TypeScript. Experience with modern frameworks such as Next.js (or similar frameworks like Vue or Angular). Solid understanding of HTML5, CSS3 and responsive web development. Experience consuming REST APIs. Strong understanding of component-based architecture and frontend application design. Experience optimising frontend performance and debugging production applications. Familiarity with Git and modern software development workflows. Comfortable working within CI/CD environments. Strong problem-solving skills and attention to detail. Excellent communication skills and ability to work effectively in a distributed team. Comfortable working in a fast-moving, product-focused environment. Experience building AI products or AI-enabled user experiences. Experience with workflow automation or SaaS platforms. Experience with Next.js, Vite or modern frontend tooling. Familiarity with Node.js or Python. Experience with Playwright, Cypress, Jest or Vitest. Knowledge of authentication, authorisation and web security. Experience with Redux, Zustand or similar state management libraries. Contributions to open-source projects or active participation in developer communities. Think beyond simply implementing designs. Care deeply about user experience, performance and usability. Take ownership from idea through production. Write clean, maintainable and scalable code. Balance engineering quality with execution speed. Enjoy solving complex technical and product challenges. Want to build AI products with measurable business impact. Prefer highly structured environments with detailed specifications for every task. Focus only on writing code without understanding user problems. Avoid ownership beyond implementation. Are uncomfortable working in a fast-paced startup where priorities evolve quickly. You'll thrive if you can: Deliver fast, intuitive and reliable frontend experiences. Simplify complex workflows through thoughtful product design. Build scalable frontend architecture that supports rapid growth. Maintain high engineering standards while shipping quickly. Become a trusted technical partner across engineering, product and operations. Build AI Products – Work on cutting-edge AI and automation systems that solve real business problems. Global Engineering Team – Collaborate with experienced engineers and cross-functional teams across multiple countries. Fully Remote – Work remotely from UK while collaborating with our Malaysia-based teams. International Exposure – Gain experience building products used across Southeast Asia and work with globally distributed teams. Learning & Development Budget – Receive support for technical courses, certifications, conferences and continuous learning. Career Growth – Fast career progression with opportunities to take ownership of impactful projects. Innovative Challenges – Solve large-scale engineering problems in a high-growth technology company. Modern Engineering Culture – Code reviews, knowledge sharing, continuous improvement and engineering excellence. Competitive Compensation – Attractive salary package based on experience and performance. We assess culture, working style and frontend execution. The process usually includes application review, two interviews and a technical task or code review.

Move beyond the traditional insurance environment and take ownership of a group-wide insurance programme across a large and diverse organisation.This is a rare opportunity to gain exposure to claims, risk management, acquisitions, operational projects and senior stakeholder engagement, making it an

Accidents involving motor vehicles give rise to countless claims and legal actions, affecting every kind of business and non-commercial organisation and their insurers. The sheer volume of cases, and the constant possibility of major costs and resources being involved, can impact seriously on the operational performance of any of the parties involved. What is needed most in this situation is a service that can help process cases with maximum speed and efficiency and achieve the most satisfactory settlements possible. This firm's Motor team is a market leader in this field offering a full service with dedicated teams dealing with fast track, multi track, fraud, credit hire, indemnity issues and representation at inquests and criminal prosecutions. We are currently recruiting for a Paralegal, initially to assist but thereafter manage a caseload of credit hire cases. What's in it for me? • 28 days holiday, • Flexibility and hybrid working: Dividing work time between home and office to give flexibility and work/life balance (for most roles but a small number cannot be performed at home), • Healthcare cover: individual healthcare cover with the option to add partners and children at your expense, • Pension plan: we will match your contributions up to a maximum of 4% during your first six months of service, and up to a maximum of 6% thereafter, • Life insurance: 4 x salary, • Income Protection Scheme*: designed to help provide financial protection for you if you are unfortunate enough to become ‘incapacitated’ for 26 weeks or more., • Travel loan scheme: allows you to purchase an annual pass and have the money deducted from your net wages each month, • Employee care scheme: a confidential, external 24hr helpline, • Discounted gym membership, • Dental scheme: the dental scheme is an employee-funded scheme that will allow you to re-claim against any dental expenses that you incur., • Technology benefit scheme: get the latest technology and spread the cost over 12 months. Employees can take advantage of significant savings., • Cycle to work scheme: the cycle to work scheme is a government initiative, which aims to make cycling a more attractive way of commuting to work. Employees can take advantage of significant savings and all the benefits that cycling has to offer., • Offers & discounts: great offers and discounts for all employees. We have some national offers, which can be used across all offices and some which are specifically designed for individual offices.* Dependant on role Main duties and responsibilities • Manage caseload effectively and efficiently, • Initially review liability and quantum Claimant Solicitor conduct before devising a strategy for continued handling;, • Handle cases to conclusion including instructing investigators, posing Part 35 questions, instructing Counsel and making Part 36 offers;, • Complete client and firm MI procedures, • Comply with client SLAs, e-manual and local claims handling requirements, • Achieve set chargeable hours and financial targets, • Comply with Data Protection ProceduresThe above is not intended to be exhaustive and you will be expected to perform other duties and have other responsibilities that fall within the wider remit of the role. As a Paralegal you will also ensure that you comply with the relevant client policies and procedures, and consistently work in accordance with our values. About You You will have previous experience as a Paralegal and a genuine and demonstrable interest in the above area of work. As the role is varied, we are looking for you to have a flexible approach to the work you do and be able to adapt to different tasks. We also require you to have: • Experience of handling/assisting a case load of litigated motor files, preferably as a Defendant, • Credit hire experience, • Knowledge of CPR, • Ability to work to meet deadlines and hit targets, • Ability to work as part of a team and on own initiative, • Excellent communication skillsIf you meet the criteria and think this is a job where you could bring enthusiasm and an eagerness to learn, then we look forward to receiving your application.

?? Employment Solicitor (Associate Senior Associate) ?? ?? Location: Wirral (Onsite) ?? Salary: Up to £100,000 DOE + Bonus ?? Job Type: Full-Time, Permanent ?? Specialism: Employment Law ?? Level: Associate Senior Associate Are you an Employment Solicitor looking to join a firm where quality of advice and client outcomes matter more than billable hours? This is an excellent opportunity to join a highly regarded specialist employment law team advising businesses, HR professionals, and senior decision-makers on a broad range of complex employment law matters. The Role You will advise on: • Employment Tribunal litigation, • Industrial relations matters, • Complex discrimination and whistleblowing claims, • Restrictive covenants and post-termination disputes, • High Court proceedings, • Day-to-day HR and employment law advisory work What's on Offer? ? Salary up to £100,000 depending on experience ? Bonus scheme ? No billing or financial targets ? High-quality, complex employment law work ? Direct client contact and responsibility ? Private Medical Insurance ? Life Assurance ? Collaborative and supportive team culture ? Genuine career progression opportunities About You • Qualified Solicitor with employment law experience, • Strong technical and commercial awareness, • Excellent communication and client care skills, • Able to provide pragmatic and commercially focused advice, • A collaborative team player with a passion for employment law ?? Apply now or get in touch for a confidential discussion. JBRP1_UKTJ

This role involves generating leads for a SaaS company within the insurance industry, focusing on claims and operations stakeholders.

Insurance Claims Executive, Claims Account Manager, Senior Claims Handler, Senior Customer Claims Handler, Senior Claims Assistant may all be considered. Experience of handling Injury claims outside of the Low Value Personal Injury claims Portal. This individual will be pro-actively managing a portf

The Role**Management of high and low value International Property claims (and other assigned claims), alongside day-to-day oversight of Claims team members, delivering a high-quality, efficient and client-focused claims service. Technical Claims Handling and Oversight• Manage a portfolio of claims

Independently assess and manage complex claims, utilizing your extensive knowledge and experience. What We're Looking For: • Demonstrable success in handling a diverse portfolio of motor, liability, and property-related claims. A deep understanding of general insurance principles, practices, and r

Howden is seeking a Head of Cyber Claims for international leadership outside the UK and US. You will shape the claims strategy, lead major cyber incident responses, and drive best practices across global offices while building local capability and guiding clients and colleagues.

Seeking a Claims Handler to manage insurance claims, negotiate with insurers, and maintain records in a hybrid role. Requires claims handling experience and strong communication skills.

What you'll do** Lead the development and implementation of international cyber claims strategy across jurisdictions outside the UK and US Act as the claims lead on major cyber incidents and cyber / technology insurance claims where required, acting as a referral point to support and supplement lo

Howden is seeking an Associate Director - International Property Claims in London to lead a specialist team handling high-value and complex property claims across markets.

ENGINEERING TEAM LEADER Job Title: Engineering Team Leader Location: Chester Salary: £50,000 - £60,000 Shift: Days I'm working with a heavy industrial manufacturer looking to recruit an engineering team leader to join their engineering team.You'll be responsible for a team of engineers, carryi

Senior Care Assistant NIGHTS -22hrs, 33hrs or 44hrs on NIGHTS Aughton, Ormskirk L39 5QE £15.GOOD CQC report (In all 5 areas).CareHome Rating - an incredible 9.This Recruitment is due to the Company agreeing to a second SCA on Shift through the night.PLEASE NOTE SPONSORSHIP FOR OVERSEAS CANDIDATES I

About The Role Outbound Telesales Team Leader Experience? Account Management Team Leader experience? Looking for a career with a successful company? Apply now! Business Development Team Leader Direct365 Skelmersdale Salary £35,000 with attractive OTE of £50,000 and benefits Do you have Team Lea

Company Description Location: Flint Pay: £13.Hours: Truly Flexible Full-time, Part-time, Mornings, Evenings, or Weekends *Unfortunately we cannot offer sponsorship at this time.Are you the one your friends always turn to for a chat and a warm cup of tea? Do you have a heart of gold and a natural kn

JDR Recruitment are recruiting for Cleaning Supervisors for a large distribution centre based in Worcester, WR4.Key Responsibilities Team Leadership Supervise, motivate, and support a team of 5 cleaning operatives.Allocate daily tasks and monitor completion against agreed standards.Conduct team brie

Location: Perth, Scotland Salary: £45,000 - £50,000 plus benefits Summary: Working with a well established manufacturing business, part of a global Group, you will be responsible for managing Customer Services and worldwide Export.Liaising with customers, government border agencies and internal st

CSCS Cleaner Required - National Grid, Radlett (WD25 8DT) We are currently looking for an experienced CSCS Cleaner to join a busy construction project at National Grid, Radlett (WD25 8DT).Job Details: ?? Location: National Grid, Radlett, WD25 8DT ?? Rate: £16.Overtime and Saturday work available ??

Role: Popeyes Team Leader Location: Stowmarket, IP14 5XF Hours: Part-Time Hours Available / Permanent Salary: £13.Bonus Scheme: Bonus Incentive! Company: EG On The Move About the role: As a Popeyes Team Leader, youll be at the forefront of delivering exceptional service and ensuring smooth, efficie