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Join Our National Contact Centre as a Lead Generation Agent – Hybrid Role \n Are you a confident communicator with a passion for helping customers improve their homes? Do you thrive in a fast-paced, target-driven environment? If so, we want to hear from you! \n We’re looking for Outbound Call Centre Agents to join our National Contact Centre Team. This is a hybrid role, offering flexibility to work both from home and our modern office. \n About the Role \n As a Lead Generation Specialist, you’ll be making proactive outbound calls to our existing customer base—people who have previously purchased from us. Your mission? To reconnect, build rapport, and identify new opportunities for home improvement solutions. \n What You’ll Be Doing \n\n • Making outbound calls to warm leads (existing customers)\n, • Building relationships and identifying customer needs\n, • Promoting our range of home improvement products and services\n, • Generating qualified leads for our sales team\n, • Meeting and exceeding performance targets\n\n What We’re Looking For \n\n • Previous experience in call centre, sales or lead generation (preferred but not essential)\n, • People from estate agency, retail or hospitality roles tend to do well\n, • Excellent communication and interpersonal skills\n, • Motivated, target-driven, and resilient\n, • Comfortable working with CRM systems\n, • A passion for customer service and home improvement\n\n What’s in It for You \n\n • Basic salary plus on target commission – earn up to £9,000 annually in bonuses\n, • Hybrid working model – enjoy the best of both worlds\n, • Structured on-the-job training and mentorship\n, • 31 days holiday, increasing with service, plus an additional paid day for your birthday! \n, • Paid time off annually to volunteer\n, • Comprehensive health & well-being benefits including, heavily discounted gym memberships, employee assistance programme and free access to mental health first aiders\n, • Heavily discounted employee purchase scheme on all products\n, • Group Perks and freebies on days out, cinema, theatre, eating in and out, mobiles phones, food shopping and most major high street retailers\n, • Opportunity to work with a forward-thinking and supportive team.\n, • Career development and continuous learning opportunities.\n, • Salary Sacrifice benefits – enjoy benefits such as pension, cycle to work and our additional annual leave purchase scheme whilst potentially reducing your tax and National Insurance contributions! \n\n Ready to take the next step in your career? Apply today and help our customers create the homes they’ve always dreamed of! \n Important Information About Right to Work \n We’re delighted that you’re considering joining our team. For this role, applications will only be accepted from individuals who already have the right to work in the UK, or who can independently secure this right. This position does not meet the Home Office requirements for employer visa sponsorship. \n If you’re unsure about your eligibility, you can find helpful information on the UK government website . Thank you for your understanding \n \n Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.

Job Title: MEP Director / Building Services Director Location: Norwich (Hybrid Working Available)Salary: £80,000 - £100,000 + BenefitsAbout the Company We are a well-established and growing multidisciplinary consultancy based in Norwich, offering integrated expertise across Building Services (MEP), Civil Engineering, and Architecture. Our collaborative approach enables us to deliver innovative, high-quality solutions across a wide range of complex, large-scale developments.With a strong reputation built on long-term client relationships and technical excellence, we are continuing to expand and are now looking to strengthen our Building Services leadership capability.The Role We are seeking an experienced MEP / Building Services Director to take on a senior, strategic role within the business. This position sits firmly within our Building Services (MEP) team but works closely with our civil and architectural disciplines as part of a fully integrated design offering.This is a key leadership role, combining:Client growth (both existing and new)Delivery of large, high-value projectsTeam leadership and developmentFinancial and budget managementYou will play a central role in shaping the growth of the Building Services function while contributing to the wider success of the business.Key ResponsibilitiesLead the delivery of complex, high-value Building Services (MEP) projects from concept through to completionGrow and develop existing client relationships while actively pursuing new business opportunitiesAct as a senior point of contact and trusted advisor to clientsLead, manage, and mentor the Building Services teamCollaborate with civil engineering and architectural teams on multidisciplinary projectsOversee project financial performance, including budgeting, forecasting, and profitabilityDrive quality, innovation, and technical excellence across all MEP outputsAbout YouProven experience in a senior Building Services / MEP leadership roleStrong background in mechanical, electrical, or public health design within a consultancy environmentDemonstrable success in both project delivery and business developmentCommercially aware, with experience managing budgets and financial performanceStrong leadership and team management capabilityExcellent communication and stakeholder engagement skillsChartered Engineer status (or equivalent) preferredWhat We Offer We are a highly flexible, people-focused organisation, offering:Hybrid workingFlexible start and finish times to support work-life balanceA strong, genuine focus on wellbeingA supportive and collaborative cultureOpportunity to shape and grow a key discipline within the businessCompetitive salary of £80,000 - £100,000 + benefitsWhy Join Us? This is an opportunity to take a leading role in a growing multidisciplinary consultancy where Building Services is a key part of the business. You'll have the autonomy to influence strategy, drive growth, and lead impactful projects, all within a flexible and supportive environment.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.ukTPBN1_UKTJ

Assistant Management Accountant \n Norwich \n Full Time \n The Role \n An exciting opportunity has arisen to join our client as an Assistant Management Accountant within their finance team. \n Key Skills Required \n\n • Understanding of double-entry bookkeeping.\n, • Excellent organisational and time management skills.\n, • Proactive team player.\n, • Strong work ethic with a willingness to learn.\n, • Ability to prioritise and manage a varied workload.\n, • Strong written and verbal communication skills.\n\n Key Responsibilities \n Initial Duties \n\n • Process & raise invoices.\n, • Complete twice-monthly bank reconciliations, ensuring the accounting system matches bank statements and escalating any cash flow issues where necessary.\n, • Assist with twice-monthly payment runs.\n, • Monitor customer accounts and issue first and final payment reminders where appropriate.\n, • Respond promptly to email and telephone queries.\n\n Additional Responsibilities \n\n • Prepare year-end accounts on an accrual basis, comparing actual expenditure against budget.\n, • Produce monthly and quarterly reports, reviewing actual expenditure against budget and forecasting future costs where required.\n, • Prepare and submit Micro-Entity and Dormant Company accounts to Companies House within statutory deadlines.\n\n Benefits \n\n • 28 days annual leave, including Bank Holidays.\n, • On-site parking.\n, • Study support.\n, • Hybrid working available following the successful completion of the training period.\n \n\n Contact Rebecca at Keeler Recruitment to apply now - \n

Paraplanner \n A highly respected financial planning firm is seeking an experienced and qualified Paraplanner to join its growing technical team. This is an excellent opportunity to join a collaborative and forward-thinking business where paraplanners are a valued part of the advice process. \n The successful candidate will support advisers through the preparation of high-quality suitability reports, technical research, and financial planning recommendations across pensions, investments and protection. \n Key Responsibilities \n\n • Prepare suitability reports across pensions, investments and protection.\n, • Conduct technical, product and provider research.\n, • Support advisers with recommendations and financial planning strategies.\n, • Liaise with advisers, administrators and providers to progress cases efficiently.\n, • Ensure work meets regulatory and compliance standards.\n, • Contribute to the ongoing improvement of paraplanning processes.\n\n About You \n\n • Level 4 Diploma in Financial Planning (or equivalent).\n, • Previous paraplanning experience within a financial planning environment.\n, • Strong technical knowledge of pensions and investments.\n, • Excellent report-writing skills and attention to detail.\n, • Organised, proactive and able to work independently or as part of a team.\n, • Progress towards Chartered status would be advantageous.\n\n What's on Offer \n\n • Hybrid working.\n, • Competitive salary dependent on experience.\n, • Strong pension and wider benefits package.\n, • Support towards further professional qualifications, including Chartered status.\n, • Clear career development opportunities within a supportive technical team.\n\n This is a fantastic opportunity for a qualified paraplanner looking to join a stable, professional firm that invests in its people and supports long-term career progression.

Atkinson Moss Legal recruitment have been engaged to assist with the recruitment of a Head of Private Client to join this growth firm. Applications are welcome from existing Heads/Deputy or ambitious Senior solicitors looking to making a pathway to Partner. \n\n • Location: Norwich-based Hybrid/Flexible working\n, • Salary: Competitive, dependent on experience\n, • Hours: Full or Part time\n\n The Firm \n This is a specialist legal practice based in Norfolk, providing expert advice across private client, property, and commercial sectors. The firm is led by a senior team with backgrounds in major regional and national practices, focusing on a technical, high-quality approach to law rather than high-volume processing. \n The Role \n The position involves managing a high-quality existing body of work while providing day-to-day line management for the private client department. \n Core Responsibilities: \n\n • Trust Management: Advise on the creation, administration, and restructuring of discretionary, life interest, and property trusts.\n, • Estate Planning: Manage a caseload involving family asset protection trusts, probate applications, and Court of Protection matters.\n, • Technical Drafting: Prepare complex trust documentation and related legal instruments with technical precision.\n, • Leadership: Provide operational line management, training, and supervision for the private client fee earners and support staff.\n, • Collaboration: Liaise with external professional referrers, including financial advisors and accountants, and work with the internal dispute resolution team on contentious trust matters.\n, • Strategic Oversight: Depending on experience, the role includes setting departmental budgets and contributing to firm-wide leadership at a director or partner level.\n\n Person Specification \n\n • Experience: Qualified Solicitor with a proven track record in private client law and the ability to manage complex trust matters independently.\n, • Technical Standing: Full STEP membership (or progress toward qualification) is highly desirable.\n, • Management: Previous experience in line management or departmental leadership is preferred.\n, • Systems: Proficiency with modern legal technology and case management systems (e.g., LEAP).\n\n Remuneration and Benefits \n\n • Competitive salary reflective of seniority.\n, • Direct support from a dedicated paralegal and legal secretary.\n, • Hybrid and flexible working options as standard.\n, • Budgeted support for professional development and accreditations.\n, • An inclusive, professional workplace culture with a focus on work-life balance.\n\n Confidential Expression of Interest \n The first stage of this process is an informal, private conversation to discuss the caseload and the firm’s trajectory. This is intended for individuals who may be tentatively considering a move and wish to explore the opportunity without a formal application. \n Please contact Will to arrange a confidential introductory chat.

My client is a boutique advice practice based five miles southeast of Norwich. \n My client is currently looking for an experienced Paraplanner who is capable of hitting the ground running, you must be capable of carrying out report writing and research independently. \n You will join my clients already experienced team of administrators, supporting the businesses team of advisers in this position with a sole focus on paraplanning. \n Key duties \n You will write suitability reports for clients of the firm’s advisers, these reports are sometimes of a technical nature \n You will conduct whole of market research \n You will carry out file reviews \n You will carry out ad hoc Project work \n You will liaise with Advisers and the administration team to ensure work is prioritised and deadlines met \n You will speak with insurance companies and investment companies to obtain specific information \n You will use my clients back office system to construct data records and obtain information for existing clients \n You will assist my clients advisers, ensuring business is processed efficiently and accurately \n You will comply with FCA rules and internal compliance procedures \n Key personal skills required for this role are: \n • Honesty \n • Integrity \n • Reliability \n • Ability to work well under pressure \n • Good knowledge and experience of using Microsoft office and Excel \n • Mathematics and English qualifications (grade C and above) \n • A good telephone manner \n • Experience within financial services, ideally within a holistic IFA firm \n \n Benefits: \n 25 days holiday \n Free Parking \n Home working one day per week * Friday (hybrid) \n Annual bonus (ad hoc) \n Finance and support financial qualifications \n Personal development is encouraged, and my client has a track record of developing administrators to advice level, if of course you wish to progress, there is no pressure to. \n 9-5 – Monday to Friday (45 minutes for lunch) \n Experience: \n • Financial services: 2 years, ideally one year paraplanning (required)

Location: Norfolk (Hybrid Working Available)Hours: 37.5 hours per week, flexible shifts between 08:00–20:00, Monday–Sunday \n Our client is seeking an experienced Customer Services Team Manager to lead a busy customer care operation. This is an excellent opportunity for an ambitious people manager who is passionate about delivering outstanding customer experiences, driving operational performance, and supporting the development of a high-performing team. \n The successful candidate will be responsible for managing day-to-day service delivery, ensuring customer issues are resolved effectively, and fostering a culture of continuous improvement. \n Key Responsibilities \n Team Leadership & Development \n\n • Lead, coach and develop a customer service team to achieve individual and team objectives.\n, • Conduct regular performance reviews, coaching sessions and development plans.\n, • Motivate employees and create a positive, customer-focused culture.\n, • Manage performance, attendance and employee engagement.\n\n Operational Management \n\n • Monitor service levels, productivity, quality standards and KPIs.\n, • Manage workflow and resource planning to ensure efficient service delivery.\n, • Identify opportunities for process improvement and implement best practices.\n, • Support business growth through effective operational management.\n\n Customer Experience \n\n • Ensure high levels of customer satisfaction across all interactions.\n, • Take ownership of escalated customer complaints and complex enquiries.\n, • Drive service improvements through customer feedback analysis.\n, • Promote a professional, empathetic and solution-focused approach.\n\n Systems & Technology \n\n • Support the effective use of customer service systems and digital platforms.\n, • Assist with system improvements, testing and implementation activities.\n, • Ensure team members are fully trained and confident using operational systems.\n\n Compliance & Reporting \n\n • Maintain compliance with company policies, regulatory requirements and data protection standards.\n, • Produce regular performance reports and management information.\n, • Analyse service trends and provide recommendations for improvement.\n\n Essential Requirements \n\n • Previous experience managing a customer service, contact centre or operational team.\n, • Proven ability to drive performance and achieve operational targets.\n, • Strong people management and coaching skills.\n, • Excellent verbal and written communication skills.\n, • Customer-focused approach with strong problem-solving abilities.\n, • Competent user of Microsoft Office applications.\n, • Ability to work in a fast-paced and changing environment.\n\n Desirable Requirements \n\n • Experience within a contact centre environment.\n, • Experience managing KPI-driven customer service teams.\n, • Knowledge of workforce planning and performance metrics.\n, • Experience using contact centre technology platforms.\n, • Understanding of GDPR and regulatory compliance.\n, • Exposure to healthcare, telecare or technology-led service environments.\n, • Experience with Genesys or similar customer engagement platforms.\n\n Benefits \n\n • Competitive salary and bonus scheme.\n, • Hybrid working arrangement.\n, • Enhanced annual leave entitlement.\n, • Pension scheme.\n, • Employee assistance programme.\n, • Retail and lifestyle discount schemes.\n, • Free parking.\n, • Ongoing training and development opportunities.\n\n Ideal Backgrounds \n\n • Customer Services Team Manager\n, • Contact Centre Team Manager\n, • Customer Care Manager\n, • Service Delivery Team Leader\n, • Operations Team Manager\n, • Call Centre Manager\n

This is a fantastic opportunity to join one of the county’s most stellar firms, synonymous with wealth management and a high standard of professionalism and expertise, in their field. \n At present my client is looking to add a Financial Planning Assistant to complement their team of professionals, you will need to currently work in holistic financial planning and the ideal candidate will have spent a minimum of four years in the industry and previous use of Intelligent Office would be beneficial. \n As a Financial Planning Assistant you will provide exceptional support to the Financial Planners in a variety of ways, ensuring a fully compliant service and excellent client experience is maintained at all times. \n My clients approach, together with a loyal client base and a talented team, makes joining them as a Financial Planning Assistant a great opportunity for someone who shares their ethos and values. \n The role is hybrid - 3 days working from my clients Norwich office, 9am to 5pm - Monday to Friday - 2 days homebased. \n I personally have a history of recruiting top talent for this organisation and the feedback I have from employees is second to none. \n Key Responsibilities \n You will help advisers to prepare for client reviews by: \n Ensuring all client and plan information is up to date on IO \n Requesting plan information from the respective providers either by post, email or direct from the provider platform. Chase regularly to ensure this is received in time for the meeting. Upload to IO once received. \n Updating contributions and withdrawals using the transaction history from each provider. Link any transfers within plans \n Adding the details of any missing policy information to IO as required \n Validating all funds held within IO, ensuring that unit balances are recorded correctly, and any price feeds automatically pull through to produce an accurate plan value \n Checking the income expectations on all the clients plans to ensure that these are correctly recorded and update as required \n Collate the costs and charges information for plans held by clients ensuring the details contain any income from commission, fund based or adviser charges \n Using the standard templates within IO, create and check the client valuation report and upload to IO \n Produce any ‘OneNote packs’ requested by the advisers including: \n\n • Client Charter\n, • FE Analytics research on the funds held by the client\n, • KID (Key Information Documents)\n, • Data capture form from IO\n, • Client Valuation Report Producing comparisons between old and new centralised investment propositions\n, • Preparing cases for submission to the AST team by producing and completing plan information checklists and chasing providers for missing plan information via phone and email.\n, • If requested, the checking and validation of client income expectations held within the system\n, • Interrogation of the data and liaison with the adviser to ensure the data held within the system is correct and consequently valuations and revenue will match.\n, • Frequently interact with advisers and client support to ensure that we deliver an excellent customer service to all clients\n, • Produce client letters as required\n, • Answering phone calls as they come in via the Main Hunt Group\n, • Ensure that the level of service, as agreed with each client, is delivered in a timely manner.\n, • To deal efficiently with all day-to-day telephone and email enquiries from clients and providers.\n, • Create and maintain effective client files.\n, • New business processing and application submission.\n, • Liaising with product providers as and when necessary, chasing as often as required.\n, • Keep up to date with new products, technical or legislative changes within the marketplace\n, • Always comply with the Compliance policies\n, • Engage with training and development as applicable\n, • Perform ad hoc tasks as and when required, always bearing in mind TCF and the needs of the business.\n\n Essential Skills, qualities and Experience required: \n\n • A minimum 12 month’s IFA administration experience, supporting an advisor\n, • Previous regulatory or financial industry experience is desirable\n, • Good written and oral communication skills.\n, • Methodical and organised.\n, • Computer literate\n, • Accurate with good attention to detail.\n, • Problem solving.\n, • Knowledge of the advice process\n, • True collaborator, takes initiative, curious\n, • A desire to learn and develop and step out of comfort zone\n\n Essential Qualifications: \n\n • Good standard of education\n, • Maths and English GCSE, grade 5 or above, or equivalent\n\n Behaviours: \n\n • Commercial Awareness\n, • Innovation\n, • Collaboration\n, • Team contribution\n, • Professionalism\n\n

In-House Counsel (Charging) for Social Housing Permanent | Full TimeSalary: £31,500 – £55,424 DOE We are looking for a qualified Solicitor or Chartered Legal Executive with strong experience in real estate law and a proven track record advising on property charging and securitisation matters. Hybrid working is available for this role, working 2–3 days in the office dependent on business need. You will be based from either Exeter, Tolvaddon, Norwich or TewkesburyShape the legal foundations behind a major property funding programme A great opportunity for an experienced property lawyer to join our in-house legal team, leading on property charging, securitisation, and secured lending matters that support long-term growth and investment. This is a chance to take ownership of complex transactions, work closely with senior stakeholders, and play a key role in ensuring a large property portfolio remains funding-ready.The Role You'll provide specialist legal advice on property charging, securitisation, financing, and refinancing transactions, ensuring security arrangements are robust, compliant, and delivered efficiently. Working across the business, you'll manage legal due diligence, resolve title issues, oversee external counsel, and help drive continuous improvement in legal processes and delivery.Key Responsibilities:\n\n • Lead on property charging and securitisation transactions.\n, • Advise on financing and refinancing matters.\n, • Conduct and manage legal due diligence across property portfolios.\n, • Identify and resolve title defects and complex property issues.\n, • Ensure assets meet lender and funder requirements.\n, • Manage external solicitors and transactional delivery.\n, • Support funding programmes and security charging initiatives.\n, • Act as a subject matter expert across the organisation.\n, • Mentor and develop junior team members.\nYou will need:\n\n, • Strong technical property law expertise.\n, • Experience managing title investigations and due diligence exercises.\n, • A sound understanding of lender security requirements.\n, • Excellent stakeholder management and communication skills.\n, • The ability to manage competing priorities in a fast-paced environment.\n, • A collaborative approach and a commitment to high-quality legal work.\nFor more information please call Carol on or email your CV to

Job Title: Lead Paediatric Occupational Therapist (SI Qualified) \n FULL TIME/PART TIME - CAN BE TERM TIME ONLY IF PREFERRED \n Location: Norfolk (Field-based / Hybrid) \n Salary: Up to £58,000 + Benefits \n Sector: Private Healthcare / Education \n Role Summary We are seeking a highly experienced Lead Occupational Therapist to head a specialist paediatric service in Norfolk. This is a pivotal role combining expert clinical delivery with high-level advocacy within the SEND Tribunal process. \n The Split \n\n • \n Clinical: 1 day per week in a specialist school setting + community-based interventions. \n • \n Consultation: Remote/Home-based telephone consultations. \n • \n Expert Witness: Dedicated home-working time for specialist report writing and attendance at SEND Tribunals (Virtual Attendance) \n\n Key Requirements \n\n • \n Registration: HCPC Registered Occupational Therapist. \n • \n Specialism: Minimum 2 years’ experience in Paediatrics with a focus on ASD/ADHD. \n • \n Qualifications: Post-graduate Sensory Integration (SI) training is essential. \n • \n Skills: Proven experience in writing high-level clinical reports; experience with Tribunals is highly desirable. \n • \n Mobility: Full UK driving licence and access to a vehicle for travel across Norfolk. \n\n Why Apply? This role offers a unique balance of clinical autonomy and home-based flexibility. You will be the clinical lead for complex cases, ensuring children receive the funding and support they legally deserve through expert representation. \n \n \n Greys is a Specialist Recruitment Company who works with some of the UK’s leading organisations within the Healthcare industry. If you are an Occupational Therapist, Physiotherapist, Speech & Language Therapist or Rehabilitation Case Manager looking for Permanent Contact, Ad-Hoc or Sessional work please contact us.

Overview \n Our client is seeking a customer-focused and commercially minded Customer Sales Representative to join their contact centre team. This role combines sales, customer service and account development, helping customers identify the most suitable products and services while delivering an excellent customer experience. \n Salary: £24,979.50 per annum plus PRP. OTE up to £33,379.50 annually. \n Location: Hybrid - Norwich (70% in office) \n Key Requirements \n Essential Experience \n\n • Previous sales, contact centre, customer service or account management experience.\n, • Experience handling inbound and outbound customer enquiries.\n, • Proven ability to achieve or exceed sales targets and KPIs.\n, • Experience using CRM systems to manage customer interactions.\n, • Strong administrative and record-keeping skills.\n, • Good working knowledge of Microsoft Office applications.\n\n Essential Skills \n\n • Excellent verbal and written communication skills.\n, • Strong relationship-building and customer engagement abilities.\n, • Confident closing sales and identifying upselling and cross-selling opportunities.\n, • Active listening and needs-analysis skills.\n, • Ability to negotiate effectively while maintaining a positive customer experience.\n, • Strong organisational and time management skills.\n, • High attention to detail and accuracy.\n, • Ability to manage challenging conversations professionally and empathetically.\n, • Self-motivated with a proactive approach to achieving goals.\n\n Personal Attributes \n\n • Customer-centric and service-driven.\n, • Commercially aware with a strong sales focus.\n, • Resilient and positive under pressure.\n, • Team player with a collaborative mindset.\n, • Adaptable and eager to learn new systems, products and processes.\n, • Professional, ethical and compliant in all customer interactions.\n\n Desirable Experience \n\n • Experience within a regulated environment.\n, • Knowledge of third-party payment platforms.\n, • Experience selling subscription-based products or services.\n, • Familiarity with telecare, healthcare, technology or related sectors.\n, • Previous experience supporting retention, upgrade or renewal activities.\n\n Key Responsibilities \n\n • Manage customer enquiries across telephone, email and digital channels.\n, • Generate, qualify and convert sales opportunities.\n, • Provide product and service recommendations based on customer needs.\n, • Identify upgrade, cross-sell and upsell opportunities.\n, • Prepare quotations and process customer orders accurately.\n, • Build long-term customer relationships to encourage loyalty and repeat business.\n, • Maintain accurate CRM records and sales pipeline activity.\n, • Achieve individual and team sales, quality and customer satisfaction targets.\n, • Work collaboratively with internal departments to ensure a seamless customer journey.\n, • Ensure compliance with company policies, procedures and relevant regulations.\n\n Working Environment \n\n • Hybrid working arrangement.\n, • Rotating shifts across a 7-day operation.\n, • Performance-focused contact centre environment with sales and service objectives.\n\n Screening Requirements \n\n • Subject to pre-employment screening, including:\n \n, • Basic DBS check.\n, • Two years of referencing.\n, • Satisfactory completion of all onboarding checks prior to commencement.\n \n

| Self-Employed Mortgage Advisor | Leads Provided | Hybrid Working | Norwich | \n Are you an experienced Mortgage Advisor looking to further your career within a supportive and growing organisation that values expertise, client care, and flexibility? \n We are pleased to present an exciting opportunity for a Self-Employed Mortgage Advisor to join our client, a rapidly growing and highly successful brokerage in the Norwich area. \n Offering strong earning potential, high-quality lead sources, and the opportunity to write substantial volumes of business, this role is ideal for a motivated and qualified advisor who thrives in a fast-paced environment and is looking to maximise both earnings and career progression. \n The Role \n As a Self-Employed Mortgage Advisor, you will: \n\n • Manage a high volume of mortgage enquiries and applications\n, • Conduct client appointments and provide tailored mortgage advice\n, • Guide customers through the mortgage process from enquiry to completion\n, • Build and maintain strong relationships with clients and introducers\n, • Handle a high level of referrals and maximise conversion opportunities\n, • Deliver exceptional customer service throughout the client journey\n, • Achieve monthly business targets and contribute to company growth\n, • Stay up to date with mortgage products, regulations, and industry developments\n\n Self-Employed Mortgage Advisorrequirements: \n\n • Previous experience as a Mortgage Advisor\n, • Full CeMAP qualification\n, • Comfortable working with company-provided leads\n, • Proven ability to write high levels of mortgage business\n, • Strong communication and relationship-building skills\n, • Self-motivated with excellent organisational skills\n, • Target-driven and commercially minded\n\n What’s on Offer? \n\n • Upto £90,000 OTE\n, • Strong commission structure\n, • Leads provided\n, • Supportive and growing brokerage environment\n, • Opportunity to maximise earnings through a high volume of quality referrals\n\n Working Pattern: \n\n • Full-time\n, • Monday to Friday\n, • Saturdays on a rota basis\n, • Hybrid working arrangement\n\n Apply Today! \n If you're a qualified Mortgage Advisor looking for a self-employed opportunity with excellent lead generation, strong earning potential, and the flexibility of hybrid working, we'd love to hear from you. \n Apply now, and we'll review your application within 48 hours. Suitable candidates will be contacted directly.

Customer Service Representative \n Red Recruitment is recruiting a Customer Service Representative for our client based in Norwich who specialise in 24/7 Care solutions on a temporary basis. \n This role is perfect for someone with an empathetic approach, who likes working in a fast-paced environment, delivering outstanding customer experiences to vulnerable customers. You will be speaking with customers, collecting payments, and setting up direct debits. \n Benefits and Package for Customer Service Representative: \n Salary: £12.81 per hour.Hours: 37.5 Hours Per Week - Shift pattern Monday - Sunday Between 7am - 8pmContract: TemporaryLocation: Norwich - Hybrid \n\n • Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more\n, • 24/7 employee assistance programme with an easily accessible app!\n, • Family and Friends discounts on our services & products\n, • Pension Scheme, up to 3% Company matched\n, • Free on-site parking\n\n \n Key Responsibilities of Customer Service Representative: \n\n • Handle inbound and outbound customer enquiries across telephone, email, and digital channels in a professional and timely manner.\n, • Provide accurate information, guidance, and support to customers, resolving issues at first contact where possible.\n, • Record and update customer details and case notes accurately within the contact centre systems.\n, • Escalate complex issues to senior colleagues or specialist teams in line with procedures.\n, • Adhere to all company policies, regulatory requirements, and service standards.\n, • Meet individual and team performance targets including response times, quality measures, and customer satisfaction scores.\n, • Manage sensitive or challenging conversations with discretion and professionalism, ensuring vulnerable customers are supported appropriately.\n, • Contribute to continuous service improvement by identifying recurring issues and suggesting solutions.\n, • Participate in regular training and coaching sessions to maintain product knowledge, compliance awareness, and service skills.\n\n \n Key Skills and Experience of Customer Service Representative: \n\n • Experience in customer objection handling and complaints\n, • Excellent internal and external emotional intelligence and relationship management skills\n, • Proficient in computer software and technology platforms, especially CRM and Microsoft Office\n, • Highly organised and accurate\n, • Excellent listening skills\n, • Outstanding communicator\n, • Present information clearly, concisely, accurately and in ways which promote understanding\n, • Self-driven and able to raise standards of quality and productivity when required\n, • Exposure to cash collection a significant bonus\n, • NVQ level 2/3 in Customer Service / Business Administration - desirable\n\n If you have the relevant skills and experience as a Customer Service Representative and are interested in the position, please apply now! \n Red Recruitment (Business)

R13 are proud to be representing an award-winning and market-leading brand in their search for an experienced BDM to join their successful commercial sales team. This is an exciting opportunity for an ambitious B2B sales professional to play a key role in driving new business, developing strategic partnerships and managing relationships with a portfolio of nationally recognised brands. \n You'll be responsible for identifying new commercial opportunities, building long-term client relationships and delivering tailored solutions that support both client objectives and business growth. This role offers genuine autonomy, excellent earning potential and the opportunity to become part of a collaborative and high-performing team. This role comes with a huge amount of autonomy to get creative in recognising suitable prospects and managing the sales process through engagement, contract negotiations and ongoing relationship management / growth. \n Based in Norwich with hybrid working available, the role also involves UK travel to attend client meetings and industry events. Mon-Friday working hours with a basic salary of £37,000 plus an uncapped commission structure. Experience working with blue-chip or enterprise clients is desirable. \n The Company \n This incredibly established business has built an outstanding reputation within their sector and continues to experience impressive growth. Partnering with some of the UK's best-known brands, across multiple sectors, they pride themselves on delivering exceptional customer experiences, developing long-lasting commercial relationships and creating an engaging, supportive environment where employees are encouraged to thrive. \n Benefits \n\n • £37,000 basic salary plus uncapped commission.\n, • Performance-related incentive scheme.\n, • 25 days annual leave plus bank holidays.\n, • Hybrid working with flexibility between home and office.\n, • Staff discount scheme.\n, • Accredited professional development and training opportunities.\n, • Regular company social events throughout the year.\n, • Genuine opportunities for career progression within a growing business.\n\n The Day to Day \n\n • Identifying / securing B2B collaboration opportunities across multiple sectors.\n, • Building and nurturing relationships with prospective commercial clients.\n, • Developing tailored proposals and commercial solutions to meet business objectives.\n, • Negotiating agreements and successfully converting opportunities into long-term partnerships.\n, • Management of client relationships, identifying referral / growth opportunities.\n, • Managing your own sales pipeline, ensuring activity supports ambitious revenue and profitability targets.\n, • Maintaining accurate records and forecasting using Salesforce CRM.\n, • Working collaboratively with internal teams to deliver exceptional client experiences.\n, • Representing the business at client meetings, networking events and industry exhibitions across the UK.\n, • Monitoring market trends and identifying opportunities to expand commercial partnerships.\n\n You Will Have / Be \n\n • Proven track record in a B2B sales and development role.\n, • Ideally managed relationships with bluechip or enterprise clients (desirable).\n, • A consultative approach to sales with exceptional relationship-building skills.\n, • A proven track record of understanding prospect customer demographics, identifying suitable clients and winning their business.\n, • Achieving targets\n, • Confident presenting proposals and negotiating commercial agreements.\n, • Highly organised with excellent communication and influencing skills.\n, • Strong commercial awareness and the ability to identify new opportunities.\n, • Experience using CRM systems, Salesforce would be a bonus.\n, • Proficient in Microsoft Office, particularly Excel and PowerPoint.\n, • A full UK driving licence and willingness to travel when required.\n, • An interest in premium consumer brands would be advantageous but is by no means essential.\n\n How to Apply \n To hear more details about this fantastic opportunity please email your CV to Rebecca Headden – Business Partner at rthirteen recruitment. If you don’t hear from us within 5 working days upon initial submittal of your CV, please assume you have been unsuccessful. \n For candidates applying from outside the local region, please include a brief covering note outlining your relocation plans, current location, and anticipated timeframe for moving. Applications without this information may not be considered further.

R13 Recruitment are currently supporting a global technology-led organisation in their search for an Account Manager to join their growing operations team. \n This is a fantastic opportunity for a commercially minded and relationship-focused professional to join a fast-paced business where client experience, revenue growth and service excellence sit at the heart of everything they do. Working across an established portfolio of accounts, the successful individual will play a key role in supporting customer engagement, driving renewals and identifying opportunities to expand client partnership growth. \n Monday to Friday, 9-5 working hours (hybrid) with a starting salary of £27,500 + quarterly bonus. OTE £40000-£45000, but uncapped. \n The Company \n This dynamic business works with globally recognised accounts, delivering innovative solutions to their client’s needs. This role offers the chance to join a leading organisation where client relationships and service delivery are genuinely valued. \n Benefits \n\n • Hybrid working model\n, • Quarterly bonus / incentive scheme\n, • Ongoing training and professional development\n, • Opportunities for progression within the wider organisation (including internationally)\n, • Modern systems and technology environment\n\n The Day to Day \n\n • Managing a portfolio of client accounts and acting as a key day-to-day contact.\n, • Monitoring account performance and maintaining accurate revenue forecasting information.\n, • Coordinating with operational teams to ensure smooth service delivery and issue resolution.\n, • Encouraging customer engagement and increasing product usage across accounts.\n, • Building strong client relationships to understand operational requirements and identify opportunities for further business development.\n, • Driving client renewals and contributing towards revenue growth objectives.\n, • Working towards revenue, retention and service-based KPIs\n, • Supporting wider commercial teams with account development activities and growth plans.\n, • Monitoring account performance and maintaining accurate revenue forecasting information.\n, • Coordinating with operational teams to ensure smooth service delivery and issue resolution.\n, • Supporting process improvements and initiatives designed to enhance customer satisfaction\n\n You Will Have / Be \n\n • Previous experience within an account management or sales-focused role.\n, • Track record of success working towards targets, KPIs or commercial objectives.\n, • Effective pipeline management and forecasting skills.\n, • Strong relationship-building and communication skills.\n, • Highly organised with excellent attention to detail.\n, • Able to manage multiple priorities within a fast-paced environment.\n, • Commercially aware with a proactive and solutions-focused approach.\n, • Confident working collaboratively across teams and departments.\n, • Strong written, verbal and presentation skills.\n\n \n How to Apply \n To hear more details about this opportunity, please email your CV to Rebecca Headden – Business Partner at R13 Recruitment. If you do not hear from us within 5 working days of submitting your CV, please assume you have been unsuccessful on this occasion. \n For candidates applying from outside the local region, please include a brief covering note outlining your relocation plans, current location, and anticipated timeframe for moving. Applications without this information may not be considered further. \n

Financial Adviser - Norwich\n \n Salary: £35,000 to £60,000 (depending on experience) \n Location: Norwich \n Working Pattern: Hybrid About the Opportunity\n Recruit UK is working in partnership with a well established financial planning firm that is continuing to grow its adviser team. This opportunity is ideal for both experienced Financial Advisers and Level 4 qualified professionals looking to take the next step into advising. \n You'll benefit from an existing client bank, full paraplanning and administration support, ongoing salary reviews and genuine career progression within a supportive business. The Role\n As a Financial Adviser, you will: \n\n • Conduct client meetings and build long term relationships.\n, • Provide holistic financial planning advice across pensions, investments and protection.\n, • Understand clients' objectives and recommend suitable financial solutions.\n, • Manage and develop an existing client bank while identifying opportunities for new business.\n, • Complete annual reviews and provide an ongoing advice service.\n, • Work closely with paraplanning and administration teams.\n, • Ensure advice meets FCA and company compliance standards.\nWhat They're Looking For\n\n, • Level 4 Diploma in Regulated Financial Planning (essential).\n, • Experienced Financial Adviser or Level 4 qualified professional looking to move into advising.\n, • Excellent communication and relationship building skills.\n, • A client focused approach.\n, • Full UK driving licence.\nWhat's on Offer\n\n, • £35,000 to £60,000 depending on experience.\n, • Hybrid working.\n, • Existing client bank provided.\n, • Full paraplanning and administration support.\n, • Ongoing salary reviews and career progression.\n, • Supportive team environment.\n\n

We are looking for an experienced and commercially driven Account Manager to join a fast-growing business based in Norwich. This is a high-impact role for someone who thrives on building strong client relationships, identifying growth opportunities, and delivering results in a target-driven environment. \n You will be the primary point of contact for a portfolio of key accounts, responsible for retaining and growing revenue, understanding client needs, and working closely with internal teams to ensure exceptional service delivery. This is not a passive relationship management role — we are looking for someone who is proactive, commercially minded, and genuinely invested in the success of their clients. \n Please note: This role is exclusively recruited for via Consula. Applications made outside of Consula will not be considered and cannot progress. To apply, you must submit your application through the Consula platform. \n \n Key Responsibilities \n -Manage and develop a portfolio of existing accounts, building strong, long-term relationships with key stakeholders. \n -Identify upsell and cross-sell opportunities within your account base and work to grow revenue in line with targets. \n -Act as the primary point of contact for clients, handling queries, resolving issues, and ensuring a consistently high standard of service. \n -Conduct regular account reviews, presenting performance data and strategic recommendations to clients. \n -Collaborate with internal teams — including sales, product, and operations — to ensure client needs are met and exceeded. \n -Maintain accurate records of account activity, pipeline, and forecasting using CRM tools. \n -Stay informed on market trends, competitor activity, and industry developments relevant to your clients' sectors. \n -Represent the business at client meetings, events, and presentations as required. \n \n \n What We Are Looking For \n -Proven experience in an Account Management, Client Success, or similar commercial role — ideally within a B2B environment. \n -A strong track record of retaining and growing accounts, with demonstrable revenue results. \n -Excellent communication and relationship-building skills — you are confident engaging with senior stakeholders and can adapt your style to different audiences. \n -Commercially astute, with the ability to identify opportunities and translate them into revenue. \n -Highly organised, with the ability to manage a large portfolio of accounts simultaneously without dropping the ball. \n -Proficient in CRM systems and comfortable working with data to inform decisions and reporting. \n -London-based or able to commute to London regularly. \n \n \n What's On Offer \n -Salary of £60,000 – £75,000 depending on experience. \n -Hybrid working — a mix of office and remote, with flexibility built in. \n -A genuine opportunity to make an impact in a business that is growing quickly. \n -Supportive, ambitious team culture with real progression opportunities. \n -Competitive benefits package. \n \n \n How to Apply \n This role is exclusively recruited for via Consula. To be considered, your application must be submitted through the Consula platform at consula. com \n Applications received through any other channel will not progress. \n Search for this role on Consula and submit your profile and application directly. Shortlisted candidates will be contacted within five working days.

R13 are recruiting for multiple job roles across different levels. Whether you’re experienced in providing IFA support or have progressed to paraplanning or management level, we want to hear from you. All positions are based in Norwich (hybrid working available), full-time, working closely with a dynamic advisory team. \n Offering strong opportunities for professional development and study support, including funding for exams and ongoing training, these opportunities will allow for exposure to a broad range of financial planning work - from investments and pensions to protection, retirement planning and more. Working within collaborative and growing environments where hard work and ambition are recognised and encouraged. \n We're looking for detail-oriented, numerate, effective communicators who can handle client data professionally and are motivated to progress their careers from support roles through to adviser or paraplanner pathways. \n Financial Planning Assistant \n\n • Ideal for those with around 1–2 years’ experience in IFAs or support/admin roles.\n, • You’ll support Financial Planners by preparing documentation and reports, helping with meeting preparation, maintaining client data, liaising with clients and providers and gaining exposure to diverse planning work.\n\n Financial Services Administration Manager \n\n • Seeking proven leadership experience in managing Financial Services administration teams, with strong knowledge of pensions, investments, life assurance and FCA compliance - alongside the ability to coach staff, improve workflows and oversee operational performance.\n, • You will lead and develop an established Financial Services administration function, ensuring efficient operations, regulatory compliance, excellent client outcomes and continuous improvement across systems, processes and team performance.\n\n Paraplanner \n\n • For candidates with technical capability, ideally with (or working toward) a Level 4 Diploma in Financial Planning or equivalent.\n, • Duties include research, fund/product analysis, preparing suitability and recommendation reports, cash-flow/retirement modelling, compliance support and aiding advisers across a range of client types.\n\n How to apply \n To hear more details about these fantastic opportunities, please email your CV to Ruth Harding, Business Director at rthirteen recruitment. If you don’t hear from us within 5 working days upon initial submittal of your CV, please assume you have been unsuccessful.

An excellent opportunity has arisen for an Accounts Associate to join a well-established and forward-thinking accountancy practice based in Norwich. \n \n The Role: \n \n As an Accounts Associate, you will support the preparation of accounts and financial information for a varied portfolio of clients while developing your technical knowledge within a collaborative and supportive team. This role is ideal for someone looking to further their career within practice. \n \n Key Responsibilities: \n \n • Assist with the preparation of statutory accounts for a range of clients. \n • Support the preparation of management accounts, reconciliations and financial reports. \n • Build and maintain strong relationships with clients, responding to routine queries. \n • Work closely with colleagues to ensure deadlines are met and work is completed to a high standard. \n • Assist with reviewing financial information and ensuring compliance with accounting standards. \n • Contribute to a collaborative team environment and continue developing your technical skills. \n \n Skills & Experience: \n \n • AAT qualified or currently studying towards AAT. \n • Previous experience within an accountancy practice or similar finance environment. \n • Good understanding of accounts preparation. \n • Strong analytical and organisational skills. \n • Excellent communication and client relationship skills. \n • Competent using Microsoft Office, with experience of Xero or other cloud accounting software desirable. \n • Personal tax knowledge would be advantageous but is not essential. \n \n Flexible and hybrid working is available, along with excellent training and career development opportunities. \n \n \n \n Should you have any questions or wish to apply please do not hesitate to contact Clear IT Recruitment Limited. \n \n Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.

About us \n Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client. \n We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face. \n Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do. RollOnFriday recently ranked us as the 6th best law firm to work at in 2026. \n With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 45% of our partnership. \n The team you will join \n Our Real Estate Investment team sits within our wider Real Estate Division. The team assists clients with the whole range of portfolio asset management, high value and volume acquisition, financing and disposal transactional work and acts for key clients such as M7 Real Estate Ltd, Westbrook Partners, Blackstone/Mileway, Realty Income Corporation, Alternative Income REIT Plc, Valor Real Estate and Oxford Properties Group \n The work you will be doing \n\n • \n Reviewing and drafting legal documentation for clients \n\n\n • \n Maintaining accurate time-costing procedures \n\n\n • \n Manage a caseload of fee-earning matters under appropriate supervision \n\n\n • \n Ensuring compliance with file management \n\n\n • \n Acting as a point of contact for clients, ensuring clear and timely communication \n\n\n • \n General team administration \n\n\n • \n Working efficiently, prioritising and managing deadlines in accordance with the client matter \n\n\n • \n To proactively support other members of the team, and to provide cover as and when necessary \n\n Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested. \n What we are looking for \n\n • \n Law degree or equivalent experience \n\n\n • \n Demonstrable interest in and/or knowledge of relevant law and legal procedure \n\n\n • \n Ability to undertake legal work requiring technical and procedural understanding \n\n\n • \n Competence in accurately recording time and understanding chargeable work \n\n\n • \n Strong legal research and investigative skills \n\n\n • \n Advanced written and verbal communication skills \n\n\n • \n Ability to analyse information and present findings clearly and precisely \n\n\n • \n Strong attention to detail to produce work documentation which is consistently of a high standard \n\n\n • \n Professional integrity and a commitment to providing excellent client service \n\n\n • \n To be competent in using Microsoft Word, Excel, time recording software, case management, Outlook and digital dictation \n\n Hybrid Working \n Birketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. During your 3 month probation period, there will be a requirement to be in the office full time whilst you are developing in the role. Once you have successfully passed probation, this role attracts a split of 80% office days and 20% working from home days per week. \n We welcome applications from people looking for flexible, agile, and part-time roles and we are happy to explore your preferred working patterns as part of your application. \n Benefits \n As a Birketts colleague, you will be eligible to receive a wide range of benefits: \n\n • 25 days holiday (FTE) plus Bank Holidays \n, • Long Service holiday award – 1 extra week every 10 years continuous service\n, • Private Healthcare with BUPA (offered after probation is passed)\n, • Scottish Widows Pension Scheme (5% employer / 5% Employee)\n, • Staff Profit Share and Individual Performance Bonus Scheme \n, • Salary sacrifice (Pensions, Staff Profit Share)\n, • Life Assurance - 4 x salary / Permanent Health Insurance\n, • Paid CSR Day\n, • Enhanced Maternity/Paternity Leave\n, • Subsidised gym membership\n, • Electric car scheme\n, • Dress for your Day Policy\n\n You can find out more on our website: https://recognition-reward-benefits/ \n Inclusivity and Culture \n At Birketts, our culture is driven by ambition and a commitment to positively impact all the communities we serve. We are dedicated to the success, development, and wellbeing of our colleagues, helping them achieve their goals and seize the opportunities that come with our growth. \n Birketts is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or sexual orientation. \n We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all, valuing the right mix of talent, skills, and potential. We welcome applications from a diverse range of candidates, and selection for roles is based solely on individual merit. \n If you require this advert in an accessible format, please visit https://company/birketts/ Artif

About us \n Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client. \n We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face. \n Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do. RollOnFriday recently ranked us as the 6th best law firm to work at in 2026. \n With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 45% of our partnership. \n The team you will join \n Our Private Client Advisory team sits within the wider Private Client Division. The team act as trusted advisers to individuals, families, trustees, family or owner-run businesses and trust companies both in the UK and internationally. They place particular priority on continuity and fostering close long-term relationships with contacts and clients in order to provide practical advice and commercial solutions on a very wide variety of tax, trust and estate planning situations that arise. \n The work you will be doing \n You will be responsible for: \n\n • Drafting and negotiating on relevant contracts, documents, advice notes, letters and correspondence tailored to the client’s individual needs and requirements\n, • Providing taxation and succession planning advice to a broad range of clients, including those with a high net worth comprised of a mix of relievable and non-relievable assets\n, • Drafting Wills, trust documents, LPAs, deeds, advice notes, letters and correspondence tailored to the client’s individual needs and requirements \n, • Dealing with estate administration\n, • Acting as a key point of contact for clients, building trusted relationships, and identifying opportunities to add value\n, • Participating in marketing and networking initiatives\n, • Ownership of personal financial performance, demonstrating accountability and a commercial mindset\n\n Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested. \n What we are looking for \n Birketts has designed a 'Talent Management Framework' which provides a career structure that will help us develop, retain and reward talented people. As an Associate, we typically expect candidates to have between 3-6 years PQE. \n\n • Applies strong legal and commercial judgement, researches precedents effectively, and drafts complex documents with appropriate senior guidance\n, • Manages time recording, billing support and workload efficiently to meet financial targets and maximise fee recovery\n, • Actively supports business development through events, pitches and networking, building profile and identifying opportunities via firm and client relationships\n, • Delivers high-quality client service with minimal supervision, providing timely, accurate advice and demonstrating strong understanding of client needs and priorities\n, • Manages time reliably, communicates proactively, embraces feedback, and demonstrates a collaborative, adaptable and positive “can-do” approach\n, • Consistently meets compliance requirements by completing reviews and reports on time, adhering to risk management best practices, understanding Lexcel standards, and completing all mandatory training\n, • Strong attention to detail to produce work documentation which is consistently of a high standard\n, • Professional integrity and a commitment to providing excellent client service\n, • To be competent in using Microsoft Word, Excel, time recording software, case management, Outlook and digital dictation\n\n Any information provided in relation to PQE should be used for guidance only and will not be determinative in the recruitment decision. Applicants will be considered on their individual merits. \n Hybrid Working \n Birketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. During your 6 month probation period, there will be a requirement to be in the office full time whilst you are developing in the role. Once you have successfully passed probation, this role attracts a split of 60% office days and 40% working from home days per week. \n We welcome applications from people looking for flexible, agile, and part-time roles and we are happy to explore your preferred working patterns as part of your application. \n Benefits \n As a Birketts colleague, you will be eligible to receive a wide range of benefits: \n\n • 25 days holiday (FTE) plus Bank Holidays \n, • Long Service holiday award – 1 extra week every 10 years continuous service\n, • Private Healthcare with BUPA (offered after probation is passed)\n, • Scottish Widows Pension Scheme (5% employer / 5% Employee)\n, • Staff Profit Share and Individual Performance Bonus Scheme \n, • Salary sacrifice (Pensions, Staff Profit Share)\n, • Life Assurance - 4 x salary / Permanent Health Insurance\n, • Paid CSR Day\n, • Enhanced Maternity/Paternity Leave\n, • Subsidised gym membership\n, • Electric car scheme\n, • Dress for your Day Policy\n\n You can find out more on our website: https://recognition-reward-benefits/ \n Inclusivity and Culture \n At Birketts, our culture is driven by ambition and a commitment to positively impact all the communities we serve. We are dedicated to the success, development, and wellbeing of our colleagues, helping them achieve their goals and seize the opportunities that come with our growth. \n Birketts is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or sexual orientation. We pride ourselves on being an inclusive organisation that actively promotes

Conveyancing Paralegal Location: NorwichRecruiter: SJC PartnersCompetitive salary + benefits (DOE) SJC Partners are working with a well-established and growing law firm who are looking to recruit an experienced Conveyancing Paralegal to join their busy residential property team in Norwich. This is an excellent opportunity for a motivated conveyancing professional to progress their career within a supportive and forward-thinking firm. The Role: As a Conveyancing Paralegal, you will assist/manage caseloads of residential property matters from instruction through to completion, providing high-quality support to clients and fee earners.Key responsibilities include:\n\n • Managing a caseload of residential conveyancing files (freehold & leasehold)\n, • Handling sales, purchases, re-mortgages and transfers of equity\n, • Drafting and reviewing legal documents and contracts\n, • Carrying out title checks, searches and enquiries\n, • Liaising with clients, estate agents, lenders and solicitors\n, • Ensuring compliance with all regulatory and AML requirements\n, • Maintaining accurate case management system records\n About You: To be considered for this Conveyancing Paralegal role, you will ideally have:\n\n, • Previous experience working as a Conveyancing Paralegal or Conveyancing Assistant\n, • A solid understanding of the residential conveyancing process\n, • Strong organisational and time management skills\n, • Excellent written and verbal communication skills\n, • A proactive and client-focused approach\n What’s on Offer: \n\n, • Competitive salary depending on experience\n, • Opportunity to join a reputable and supportive law firm\n, • Career development and progression opportunities\n, • Friendly and collaborative working environment\n, • Hybrid or flexible working (subject to firm policy)\n How to Apply: If you are an experienced Conveyancing Paralegal looking for your next opportunity in Norwich, please apply now or contact SJC Partners for a confidential discussion.

NXTGEN are excited to be partnering with an award-winning, internationally recognised business to recruit a Management Accountant into their growing finance team. \n This isn't your typical month-end focused accounting role. As Management Accountant, you'll become a key business partner, working with stakeholders across multiple departments to deliver meaningful financial insight, influence decision-making and support a business that's continuing to evolve. \n Alongside ownership of the monthly management accounts, you'll play a central role in budgeting, forecasting, financial planning and several exciting systems and process improvement projects, making this an ideal opportunity for someone who enjoys variety and wants to make a genuine impact. What you'll be doing\n\n • Producing monthly management accounts and insightful financial reporting\n, • Partnering with budget holders to support budgets, forecasts and strategic planning\n, • Providing commercial analysis to help drive business performance\n, • Monitoring KPIs, profitability and cash flow, highlighting trends and opportunities\n, • Supporting year-end accounts, audit and statutory reporting\n, • Playing a key role in improving finance processes and helping shape new systems\n, • Becoming a go-to expert for the organisation's project costing platform, supporting colleagues across the business\nWhat we're looking for\n\n, • ACA, ACCA or CIMA qualified, part-qualified or qualified by experience\n, • Previous experience producing management accounts\n, • Strong Excel skills and confidence working with finance systems\n, • Naturally curious with a commercial mindset and excellent analytical skills\n, • Someone who enjoys building relationships and working closely with non-finance stakeholders\n, • A proactive individual who enjoys improving processes rather than simply maintaining them\nWhy apply?\n This is an opportunity to join a business that's genuinely different. With a collaborative culture, international reach and a strong focus on innovation, you'll be joining a finance team where your ideas will be welcomed, your development supported and your work will have a visible impact across the wider organisation. \n Based in Norwich city centre, the role offers hybrid working, an excellent benefits package and genuine opportunities for long-term career development. \n If you're looking for a Management Accountant role where you can add value beyond the numbers, we'd love to hear from you. \n Salary offered DOE

Job Title: IFA Administrator \n Industry: Investment Management \n Location: Norwich \n Salary: up to £35,000 \n Job Reference: 10438 \n Job Description: \n Recruit UK are working on an exciting opportunity for an Administrator to join a Financial Planning firm. \n Our client is a well established and leading financial planning company, offering investment management and retirement planning to clients across the UK. As their Norwich office continues to expand their offering, they are looking for an Administrator to join their established back office team. \n Duties of an Administrator: \n\n • Answering client enquiries and booking in meetings for the Financial Planners\n, • Supporting in onboarding new clients, scanning and saving any post correspondence\n, • Initiate incoming and outgoing transfers\n, • Complete payment instructions from clients\n, • Process ISA/LISA/JISA subscriptions\n\n Benefits: \n\n • Competitive salary of up to £35,000\n, • Discretionary bonus\n, • 25 days annual leave + bank holidays\n, • Hybrid working (3/2 model)\n, • Generous pension of up to 9%\n, • Private medical insurance\n, • Flexi benefits scheme\n, • Increased maternity and paternity policy\n, • Exam funding and support\n, • Continued professional development and ample learning opportunities\n\n Skills and experience required of the IFA Admin: \n\n • Previous experience working in Financial Planning admin required\n, • Strong administration skills\n, • Good communication skills both verbal and written\n

Residential Conveyancer - 2+ Years PQE – Norwich \n Highly Respected Firm | Hybrid Working | Flexible Hours | Competitive Salary \n A well-established and highly respected law firm in Norwich is seeking a Residential Conveyancer with 2+ years PQE to join its successful and longstanding Property team. The firm is known for outstanding staff retention, a supportive working culture and a genuine commitment to helping its people progress. \n The Firm \n This is a practice where employees tend to stay for many years thanks to a stable, well-structured environment and strong opportunities for professional growth. The firm places real emphasis on developing its team, offering hybrid working, flexible start and finish times and regular career development support. \n With a reputation built on quality, trust and consistency, the firm continues to attract high-quality residential property work across the region. \n The Role \n This position is ideal for a Conveyancer with 2+ years' post-qualification experience who is confident managing a varied residential caseload, including: \n\n • Freehold and leasehold sales and purchases\n, • Remortgages\n, • Transfers of equity\n, • New build matters\n, • You'll work within an experienced and collaborative team, supported by strong administrative resources and modern case-management systems.\n\n About You \n To be successful in this role, you will be: \n\n • A Solicitor, Legal Executive, or Licensed Conveyancer with at least 2 years PQE\n, • Capable of running your own conveyancing caseload independently\n, • Professional, organised and client-focused\n, • Looking for a long-term position within a firm that values progression and work-life balance\n\n What's on Offer? \n\n • Competitive salary based on experience\n, • Hybrid working options\n, • Flexible start and finish times\n, • Clear progression opportunities and long-term career pathways\n, • A supportive environment with excellent staff retention\n, • Modern systems, strong team culture and high-quality work\n\n This Will Be a Sought-After Opportunity \n If you are looking to join a respected firm that offers stability, flexibility and clear career development, this is an opportunity worth pursuing, please don't hesitate to apply. \n #INDMALN

Sales Executive (APAC) – Norwich circa £26k-£28k + Commission + Bonus + Excellent Benefits \n Please do not apply if you are on a PSW, Student Visa or Tier 2 Visa, Dependent Visa’s are ok. \n The role is office based but will have a hybrid element after probation. \n We’re looking for a motivated graduate or early-career professional to join the commercial team, supporting business development across the Asia-Pacific (APAC) region. \n This is a fantastic opportunity to start a career in international sales within a fast-growing, global industry. You’ll gain hands-on experience working with clients across APAC, while developing core sales, communication and commercial skills. \n Due to focus on APAC markets, this role operates on early core hours (typically 6:00am – 2:00pm UK time). \n You’ll be supported through structured training, mentoring and on-the-job learning, with a clear pathway into a fully developed Sales Executive role. \n \n \n \n What You’ll Be Doing \n \n Business Development & Market Exposure \n\n • Learn to support the development of new business opportunities across APAC markets\n, • Research companies and build target client lists within offshore wind and related energy sectors\n, • Develop an understanding of market potential and identify high-value prospects\n, • Support the team in building relationships with international clients and stakeholders\n, • Represent our client at events, webinars and industry forums (where appropriate)\n\n \n Sales & Client Engagement \n\n • Support sales calls, video meetings and client presentations\n, • Help prepare proposals, pricing and client-facing materials\n, • Maintain accurate records of sales activity within CRM systems\n, • Work closely with senior sales and consulting teams to progress opportunities\n, • Contribute to team sales targets and pipeline growth over time\n\n \n Learning & Development \n\n • Build knowledge of offshore wind markets and global energy trends\n, • Learn key sales skills including prospecting, negotiation and closing\n, • Develop commercial awareness across international markets, particularly APAC\n, • Receive ongoing coaching and support from experienced sales professionals\n\n \n \n \n What Success Looks Like \n In your first 6–12 months, you will: \n\n • Build confidence in engaging with international clients\n, • Develop a strong understanding of offshore wind and APAC markets\n, • Contribute meaningfully to sales opportunities and pipeline development\n, • Establish a solid foundation in core sales skills\n\n \n \n \n About You \n We are looking for someone with strong potential and a genuine interest in building a career in sales: \n\n • Recent graduate (or 1–2 years’ experience) in business, economics, marketing, energy or a related field\n, • Confident communicator, comfortable speaking with new people\n, • Interested in international business and global markets\n, • Highly organised with strong attention to detail\n, • Proactive, motivated and eager to learn\n, • Able to work independently as well as part of a team\n, • Fluent in English\n, • Fluent in at least one Asian language (Chinese, Japanese or Korean)\n, • Comfortable using tools such as Excel, PowerPoint and CRM systems\n\n

Technical Sales Engineer \n Norwich / Hybrid \n £50,000 per annum plus bonus, company car \n Service Service is recruiting for a Technical Sales Engineer to join a well-established engineering manufacturer with a strong reputation for delivering specialist industrial equipment across a range of sectors. \n This is an excellent opportunity for a commercially minded engineer or technical sales professional to develop new business across the UK. Working closely with customers and internal engineering teams, you will provide tailored engineering solutions while managing projects from initial enquiry through to order. \n Key Responsibilities \n\n • Identify and develop new business opportunities across the UK\n, • Build and maintain strong relationships with customers and industry partners\n, • Understand customer requirements and recommend suitable engineering solutions\n, • Prepare quotations, technical proposals and sales documentation\n, • Manage projects from enquiry through to order placement\n, • Work closely with engineering and production teams to ensure customer requirements are met\n, • Maintain accurate sales forecasts and CRM records\n, • Represent the business at customer meetings and industry events\n\n About You \n\n • Previous experience in technical or engineering sales\n, • Background selling industrial, electromechanical, automation or machinery equipment\n, • Strong commercial awareness and negotiation skills\n, • Able to understand and communicate technical solutions\n, • Excellent communication and relationship-building skills\n, • Full UK driving licence\n\n What's on Offer \n\n • £50,000 per annum\n, • Hybrid working with one to two days per week in the office\n, • Company car or car allowance\n, • Performance-related bonus\n, • Opportunity to join a growing engineering manufacturer\n, • Varied, technically interesting projects\n, • Long-term career development opportunities\n\n This is a fantastic opportunity for an experienced Technical Sales Engineer looking to join an innovative business where you will have the autonomy to develop new business, build lasting customer relationships and play a key role in the company's continued growth. \n Please click “Apply Now” and a member of the Service Service team will be in touch to discuss your application.

Financial Planning Administrator \n Norwich - Hybrid Working (3 days office / 2 days WFH) \n Salary: Up to £28,000 \n \n 9% Pensions \n 30 days holiday + Bank Holidays \n \n An excellent opportunity has arisen for an experienced Financial Planning Administrator to join a national, whole of market Chartered Firm of Financial Planners. This role offers a great balance of office and home working, alongside a competitive benefits package and strong career development prospects. \n \n The Role \n You will play a key role in supporting Financial Advisers and clients, ensuring a smooth and efficient process from initial enquiry through to ongoing servicing. This is a varied and busy position, ideal for someone who enjoys working in a collaborative environment and delivering high-quality client support. \n \n Key Responsibilities \n " Prepare files for new and existing client reviews, including valuation reports \n " Process new business applications, withdrawals, drawdown cases, and fund switches \n " Ensure all client files remain compliant at all times \n " Maintain and update client records on back-office systems (Intelligent Office) \n " Gather and organise information on existing plans to support adviser reviews \n " Prepare and structure correspondence to clients and providers \n " Arrange client meetings and manage adviser diaries \n " Liaise with providers and third parties, including chasing Letters of Authority \n " Handle general client servicing queries and administrative duties \n " Meet and greet clients attending face-to-face appointments \n " Ensure all work aligns with FCA Conduct Rules and regulatory standards \n \n Skills & Experience \n " Previous experience supporting advisers within a wealth management environment \n " Strong knowledge of pensions and investment products \n " Proficient in Microsoft Office (Word, Excel, Outlook) \n " Excellent communication skills, both written and verbal \n " Highly organised with the ability to manage workloads and meet deadlines \n " Experience using Intelligent Office is desirable \n " Working towards CII Level 4 qualification is advantageous \n \n What's on Offer \n " Salary up to £28,000 \n " 9% annual bonus \n " 30 days holiday plus bank holidays \n " Hybrid working model \n " Supportive team environment with opportunities for progression \n \n If you are an organised and proactive Financial Planning Administrator looking to take the next step in your career, this is a fantastic opportunity to join a growing and supportive business. \n \n Apply today via NJR Recruitment or call quoting the reference NJR16832 \n Please note: Due to a high volume of applications, if your CV does not reflect the essential requirements, or you answer 'no' to key screening questions, we may not be able to contact you.

Are you looking for work for the next 6 month on a part time basis, this role could get extended for the right candidate. Working 18 hours a week. The are fairly flexible on the 18 hours but you must work a Friday. This is a hybrid role, and training would be 100% office based but after training you can work hybrid. They would need you in the office on either a Monday or a Thursday. \n \n\n • Properties that are shared ownership or Leasehold - people purchased, updating system to ensure database up to date\n, • Very diligent and high attention to details needed\n, • Busy role\n, • Lots different systems\n, • Lots of telephone work speaking to residents and solicitors\n, • Full training provided\n\n \n \n This role would suit someone with some housing, property or law experience. \n \n \n \n \n \n For more information about the client or the role please do call the Norwich office of Reed and ask for Andrea Makings or Maxine Ettridge \n Please also request Andrea or Maxine on Linkedin \n

Service Charge & Rents Officer (Hybrid) needed in Norwich, £41000 per annum - Reference: SC1 \n\n • Hybrid working - very flexible on office presence\n, • 37 hours per week\n\n The Service Charge & Rent Officer leads on managing agents and carries out the administration, and communication of service charges and rent application for 7000 homes, homeowners, freeholders on estate and garages. \n Key responsibilities include setting, issuing, applying, reconciliation and collection of service charges, personal charges, estate-based charges, and utility charges, ensuring compliance with legislation and transparency for tenants and residents. The postholder applies rent and charges to accounts and on relet. \n The Service Charge & Rent Officer will work closely with internal teams, residents, and contractors to ensure transparency, fairness, and efficiency in the service charge process, as well as resolving any queries or disputes in a timely and professional manner. This role intersects with the wider organisation and is the advocate for our tenants when ensure value for money and quality of service. \n Service Charge Budgeting and Forecasting• Liaise with departments (e.g., Housing and Asset) to gather data and ensure that the budgeting process reflects the true costs of services provided to residents. \n Billing and Administration• Issue the annual rent and charges with regulatory requirements, and best practice. Ensuring all tenants that have a service charge or personal charge receive clear and concise breakdowns of the charges, with transparent explanations for any changes in costs.• Bill service charges to tenants, ensuring all charges comply with relevant lease agreements, regulatory requirements, and best practice.• Calculation of individual service charges for each property, ensuring all costs are appropriately allocated and apportioned \n Managing Agents:• Scrutinising the managing agents bills and challenging incorrect billing,• Process managing agent bills within timescales.• Calculating the managing agents estimated costs and actual costs to our tenants. \n Compliance and Regulatory Management• Ensure that service charge, estate-based charges and utility billing arrangements comply with the relevant laws, regulations, and guidelines, including the Leasehold Reform Act and other housing legislation.• Ensure that all statutory obligations are met, including the provision of annual service charge certificates and accurate reporting in line with regulatory requirements. \n Resident Engagement and Communication• Provide clear and transparent communication to residents regarding service charge billing, including responding to queries and explaining charges in an understandable manner.• Alongside the specialist service charge officer be the main point of contact for resident enquiries regarding their service charge and rents. \n \n This is a full time role on a Permanent basis. \n \n If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to quoting the reference number. \n \n Essential Employment is acting as an Employment Agency in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. \n \n All our roles may be subject to pre-employment checks including references so please be prepared. \n \n Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage. \n \n You can also follow us at Twitter/Facebook/LinkedIn or via our website \n \n \n

Location: Norwich / Hybrid \n Brand: Anglian Home Improvements (part of ASHI Group) \n ASHI Group is the UK’s largest home improvement organisation, home to leading brands Anglian Home Improvements, Everest and Safestyle. With all products manufactured in our Norwich factory, we deliver premium windows, doors and conservatories to homeowners nationwide. \n We are now recruiting an experienced Biddable Manager to take ownership of our Meta Ads (Facebook & Instagram) activity in-house and support wider PPC and Performance Marketing across multiple national brands. This is a rare opportunity to manage large-scale budgets and drive high-quality lead generation at volume. \n What you’ll be doing \n\n • Lead and optimise Paid Social campaigns across three national brands with a focus on ROI, CPA and lead quality.\n, • Work with significant eight-figure budgets across platforms including Meta, Google Ads and Microsoft Ads .\n, • Develop data-driven audience strategies, including first-party data, and guide creative best practice to scale performance.\n, • Collaborate with internal teams to brief and optimise bespoke landing pages for maximum conversion.\n, • Manage bids using automated bidding strategies tied to offline conversion events.\n, • Engage with digital agencies, tech providers and media owners (Google, Meta, Microsoft) to leverage cutting-edge tools and insights.\n, • Work hands-on with Google Marketing Platform (CM, SA360, DV360), GA4, Bing Ads, and other Martech solutions.\n, • Report to the Biddable Media Lead, ensuring all activity aligns with the wider paid media strategy.\n, • Partner with Digital, Marketing, Sales and NCCC teams to deliver lead targets and revenue.\n, • Stay ahead of industry trends through ongoing learning, conferences and training.\n\n About you \n\n • 2–4 years’ hands-on experience managing large Paid Social campaigns.\n, • Strong analytical skills and a proactive, results-driven approach.\n, • Digital marketing background (agency or client side).\n, • Highly organised, calm under pressure and confident communicating performance insights.\n, • Experience in lead generation, Google Ads/Microsoft Ads, GMP or Meta Blueprint is an advantage.\n\n Why Join Us: \n\n • Competitive Salary\n, • 31 days holiday, increasing to 33 days after 2 years of service plus have your birthday off\n, • Hybrid working, 2 days each week in the office and the rest working from home\n, • Pension – with up to 4 x salary & income protection, with the option to potentially save on tax and National Insurance via our salary sacrifice arrangement\n, • Salary sacrifice benefits – enjoy perks such as pension, cycle to work, electric car purchase, and additional annual leave, while potentially reducing your tax and NI contributions\n, • Heavily discounted group discount scheme on all products\n, • Group Perks and freebies on days out, cinema, theatre, eating in and out, mobiles phones, a new car, food shopping and most major high street retailers\n, • Opportunity to work with a forward-thinking and supportive team.\n, • Career development and continuous learning opportunities.\n\n Join us and be a part of our success story. Apply now to make an impact in the world of digital marketing! \n Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.

About us \n Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client. \n We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face. \n Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do. RollOnFriday recently ranked us as the 5th best law firm to work at in 2024. \n With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 40% of our partnership. \n The team you will join \n Our Plot Sale Team has a long-standing track record of managing plot sales for a diverse range of clients, including national and regional developers, local authorities, and registered providers. We currently successfully handle approximately 3,500 plot sales, demonstrating our capacity and commitment to providing an excellent and efficient service. \n Our team is widely recognised for their exceptional service, and we are proud to have been recently crowned as the ‘New Build Conveyancing Team of the Year’ at the British Conveyancing Awards 2024 and highly recommended in 2025. \n Our commitment to providing high-quality service and our proven track record in commercial real estate matters make us a reliable partner for all plot sales needs. \n We also deal with various affordable disposals including but not limited to RTA, RTB, Resales & Assignments, Staircasing and Final Staircasing transactions throughout the team. \n The work you will be doing \n You will provide additional fee earning support alongside the Head of Plot Sale Team for a rapidly growing sector with a focus on technical excellence and business development. \n The role will suit a candidate with a significant following and marketplace presence to be able to actively and effectively grow the practice, although this is not essential. \n What we are looking for \n\n • Solicitor/Legal Exec/Licensed Conveyancer with at least four to six years' PQE gained at a strong regional or City firm\n, • Experience of all aspects of work as outlined in this profile is required\n, • A proven ability to meet the demands of high value conveyancing including enhanced accessibility\n, • An ability to actively market within this specialist sector and to focus on growing new relationships\n, • To be competent in using Microsoft Word, Excel, time recording software, case management, Outlook and digital dictation\n\n Inclusivity and Culture \n At Birketts, our culture is driven by ambition and a commitment to positively impact all the communities we serve. We are dedicated to the success, development, and wellbeing of our colleagues, helping them achieve their goals and seize the opportunities that come with our growth. Alongside a flexible and inclusive work environment, we offer the following core benefits: \n\n • 25 days holiday (FTE) plus Bank Holidays \n, • Long Service holiday award – 1 extra week every 10 years continuous service\n, • Private Healthcare with BUPA (offered after probation is passed)\n, • Scottish Widows Pension Scheme (5% employer / 5% Employee)\n, • Staff Profit Share and Individual Performance Bonus Scheme \n, • Salary sacrifice (Pensions, Staff Profit Share)\n, • Life Assurance - 4 x salary / Permanent Health Insurance\n, • Paid CSR Day\n, • Enhanced Maternity/Paternity Leave\n, • Subsidised gym membership\n, • Electric car scheme\n, • Agile/Hybrid Working Policy\n, • Dress for your Day Policy\n\n https://recognition-reward-benefits/ \n Birketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. We welcome applications from people looking for flexible, agile, and part-time roles and we are happy to explore your preferred working patterns as part of your application. \n Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested. \n Birketts is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or sexual orientation. \n We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all, valuing the right mix of talent, skills, and potential. We welcome applications from a diverse range of candidates, and selection for roles is based solely on individual merit. \n Accountabilities \n • Dealing with the preparation of site set up paperwork for use in connection with the various schemes including the preparation of packs or bundles to be issued or producing starting point precedents or versions of Sale Contracts, Transfers and Leases.\n, • Dealing with infrastructure agreements and all aspects of legal work associated with these arrangements for new build properties and developments\n, • Acting for a range of clients from individuals to corporate entities on a diverse range of residential property matters\n, • Acting on the sale and financing of routine and complex freehold/leasehold and high value properties\n, • Working alongside and developing relationships with local agents including high end property finders and estate agents\n, • Acting on main stream residential conveyancing to support the wider practice\n, • Providing technical support to the local team members including overseeing and training of junior team members as the need arises\n, • Being actively involved with developing and implementing the Plot Sale Team business development plan\n, • Instil the Birketts’ culture and brand signatures and values throughout the team\n, • Working with the Head of the Plot Sale Team to explore new work types and opportunities for diversificationAssiting in managing a caseload of other residential conveyan

Service Charge & Rents Manager (Hybrid) needed in Norwich, £49,680 per annum - Reference: SC2 \n\n • Hybrid working - very flexible on office presence\n, • 37 hours per week\n\n \n The Service Charge & Rents Manager is operationally responsible for the effective management, administration, and communication of service charges and rent application for 7000 homes, homeowners, freeholders on estate and garages Saffron Housing Trust. \n Key responsibilities include setting, issuing, applying, reconciliation and collection of service charges, personal charges, estate-based charges, and utility charges, ensuring compliance with legislation and transparency for tenants and residents. The postholder also oversees rent issuing, application of rent. \n The Service Charge & Rents Manager will work closely with internal teams, residents, and contractors to ensure transparency, fairness, and efficiency in the service charge process, as well as resolving any queries or disputes in a timely and professional manner. This role intersects with the wider organisation and is the advocate for our tenants when ensure value for money and quality of service.The role would deputise for the Head of Services Charges, Rent and Income collection in matters related to Service Charges and Rents. \n Service Charge Budgeting and Forecasting• Develop, implement, and manage the annual service charge budgets for all properties within the Housing Association’s portfolio, ensuring accuracy and transparency.• Monitor service charge income and expenditure, ensuring that costs are within budget and that service charge forecasts are updated regularly.• Liaise with departments (e.g., Housing and Asset) to gather data and ensure that the budgeting process reflects the true costs of services provided to residents. \n Billing and Administration• Ensure the annual rent and charges are issued in line with regulatory requirements, and best practice. Ensuring all tenants that have a service charge or personal charge receive clear and concise breakdowns of the charges, with transparent explanations for any changes in costs.• Ensure the timely and accurate billing of service charges to tenants, ensuring all charges comply with relevant lease agreements, regulatory requirements, and best practice.• Oversee the accurate calculation of individual service charges for each property, ensuring all costs are appropriately allocated and apportioned.• Issue annual service charge accounts, ensuring all tenants receive clear and concise breakdowns of the charges, with transparent explanations for any changes in costs.• Calculate and issue annual sinking fund statements. \n Compliance and Regulatory Management• Ensure that service charge, estate-based charges and utility billing arrangements comply with the relevant laws, regulations, and guidelines, including the Leasehold Reform Act and other housing legislation.• Regularly review and update service charge policies to ensure compliance with new legal requirements, industry standards, and organisational priorities.• Ensure that all statutory obligations are met, including the provision of annual service charge certificates and accurate reporting in line with regulatory requirements. \n \n This is a full time role on a Permanent basis. \n \n If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to quoting the reference number. \n \n Essential Employment is acting as an Employment Agency in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. \n \n All our roles may be subject to pre-employment checks including references so please be prepared. \n \n Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage. \n \n You can also follow us at Twitter/Facebook/LinkedIn or via our website \n \n \n

Corporate Tax Manager (R&D & Innovation) \n Norwich / East Anglia | Hybrid Working | £48,000 - £60,000 \n Looking to specialise further in R&D Tax Relief and Innovation Incentives? Want more responsibility, greater client exposure and a genuine route for progression? Ready to join a growing tax team where you can combine technical expertise with advisory work? \n Pro-Tax is working with a leading accountancy and advisory firm seeking a Corporate Tax Manager to join its expanding Innovation Tax team. \n This is an excellent opportunity for a tax professional with experience in R&D Tax Relief, Patent Box or Corporate Tax who wants to manage their own portfolio, lead client relationships and play a key role in delivering high-quality advisory services. \n What's On Offer? Salary up to £60,000 Hybrid and flexible working Exposure to a broad range of innovative businesses Mix of compliance, advisory and consulting work Clear progression opportunities Opportunity to develop business development skills Supportive and collaborative team environment Regional flexibility across East Anglia offices \n The RoleYou'll take responsibility for managing a portfolio of R&D Tax Relief and Patent Box clients, overseeing technical delivery, client relationships and project management. Working closely with senior tax leaders, you'll support businesses across a variety of sectors, helping them maximise available tax incentives while ensuring a high standard of service delivery. You'll also play an important role in developing junior team members and contributing to the continued growth of the firm's innovation tax offering. \n Responsibilities Managing a portfolio of R&D Tax Relief and Patent Box clients Preparing and reviewing R&D and Patent Box claims Providing technical advice on innovation tax incentives Building and maintaining strong client relationships Managing workflow, budgets and deadlines Supporting advisory projects and technical research Working closely with audit, accounts and wider tax teams Delegating and reviewing work completed by junior staff Contributing to business development and networking activities Identifying opportunities to grow existing client relationships \n About YouYou'll ideally have: Corporate Tax, R&D Tax or Innovation Tax experience Previous experience managing client relationships Strong technical and problem-solving skills Experience reviewing and overseeing technical work Excellent communication and stakeholder management skills A commercial mindset and interest in advisory services \n QualificationsApplications are welcomed from candidates who hold: CTA ACA ACCA ATT * Or equivalent experience within practice \n Why Apply?This is an excellent opportunity to join a growing specialist team operating in a particularly active area of the tax market. You'll gain exposure to complex technical work, work closely with senior decision-makers and have the opportunity to shape your long-term career within a supportive and ambitious environment. \n Apply NowIf you're currently working as a Corporate Tax Manager, R&D Tax Manager, Innovation Tax Manager, Tax Assistant Manager or Corporate Tax Assistant Manager looking for your next step, contact Pro-Tax today for a confidential discussion. \n \n As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

Electrical & RF Calibration Manager \n Norwich with Hybrid \n £70,000 – £75,000 per annum plus performance related bonus \n \n Service Service is recruiting for a senior-level Electrical & RF Calibration Manager on behalf of a globally recognised engineering organisation. This is a key leadership role, responsible for driving the development and delivery of high-precision electrical and RF calibration products across their full lifecycle. \n You will lead a multidisciplinary engineering team, playing a pivotal role in shaping product strategy, technical direction, and innovation within a highly specialised test and measurement environment. \n Key Responsibilities \n\n • Lead end-to-end product delivery and lifecycle management for electrical and RF calibration systems\n, • Manage and develop cross-functional engineering teams across hardware, software, and firmware\n, • Define system architectures with a focus on RF performance, signal integrity, and metrology standards\n, • Translate customer and market requirements into clear technical deliverables\n, • Lead design reviews, feasibility studies, and risk management activities\n, • Drive best practice in systems engineering, integration, and verification processes\n, • Monitor product performance, customer feedback, and industry trends\n, • Support continuous improvement across engineering processes and standards\n, • Contribute to innovation and development of new technologies and solutions\n\n About You \n\n • Degree qualified in Electrical or Electronic Engineering (or similar)\n, • Significant experience leading engineering teams within complex product environments\n, • Strong background in RF design and measurement systems\n, • Experience within test & measurement, calibration, or metrology environments\n, • Proven ability to manage full product lifecycle from concept to delivery\n, • Strong systems engineering knowledge and structured development approach\n, • Excellent communication skills with the ability to influence at all levels\n\n What’s on Offer \n\n • £70,000 – £75,000 per annum\n, • Up to 20% performance related annual bonus\n, • Hybrid working (post-probation)\n, • 25 days holiday + bank holidays\n, • Flexible working hours\n, • Free on-site parking\n, • Excellent benefits package\n\n This is an excellent opportunity offering the chance to shape engineering products within a globally respected organisation, while leading a skilled technical team in a specialist field. \n Please click “Apply Now” and a member of the Service Service team will be in touch to discuss your application.

Your new companyHays are delighted to be partnering with a leading accountancy and business advisory firm to recruit an Audit Associate for their Norwich office.This is an excellent opportunity for an ambitious audit professional looking to further develop their technical expertise, gain exposure to a varied client portfolio and continue progressing towards a professional qualification within a supportive and collaborative environment.Working alongside experienced managers and senior team members, you will play a key role in delivering high-quality audit assignments and building lasting client relationships across a range of industries.Your new roleJoin a collaborative audit team supporting a diverse client portfolio, gaining hands-on experience across a range of sectors while developing your technical and client-facing skills: \n\n • Supporting the planning, execution and completion of audit assignments.\n, • Undertaking substantive and analytical audit testing.\n, • Completing audit fieldwork both in the office and at client premises where required.\n, • Preparing and maintaining high-quality audit documentation and working papers.\n, • Assisting with the preparation of statutory financial statements from client records.\n, • Identifying risk areas and escalating key findings to senior team members.\n, • Supporting the successful delivery of audit engagements within agreed deadlines.\n, • Taking ownership of smaller assignments with guidance and support from managers.\n, • Assisting on larger and more complex audit engagements alongside senior colleagues.\n, • Building and maintaining strong relationships with clients and key stakeholders.\n, • Participating in networking and business development activities.\n, • Supporting and mentoring junior members of the team where appropriate.\n\n What you'll need to succeedTo be successful in this role: \n\n • A minimum of two years' experience within an audit role in a UK accountancy practice.\n, • ACA, ACCA or AAT part-qualified, or currently studying towards a professional accountancy qualification.\n, • Experience working with clients across a variety of sectors and industries.\n, • Strong understanding of audit methodologies, testing procedures and financial reporting standards.\n, • Working knowledge of UK GAAP, IFRS and Auditing Standards.\n, • Experience preparing audit files and statutory accounts.\n, • Excellent analytical skills and attention to detail.\n, • The ability to manage multiple deadlines and prioritise workload effectively.\n, • Strong interpersonal and communication skills.\n, • Experience coaching, mentoring or supporting junior team members would be advantageous.\n\n What you'll get in returnThis is a fantastic opportunity to develop your career within a supportive and forward-thinking firm. You'll receive full study support, ongoing professional development and clear progression opportunities, while gaining exposure to a diverse client portfolio. In addition, you'll benefit from flexible and hybrid working, a collaborative team culture and a comprehensive benefits package. What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Head of Quality & Compliance \n Norwich, Norfolk (Hybrid Working Available)£40,000 - £45,000 DOE | Full Time | Permanent \n Lead Quality, Drive Compliance, Shape Continuous Improvement \n Are you an experienced Quality, Compliance or Audit professional looking to make a real impact within a growing professional services organisation? \n We are seeking a Head of Quality & Compliance to lead our quality assurance and compliance function, ensuring the highest standards of service delivery, regulatory compliance, and professional practice across a busy surveying and valuation operation. \n Reporting to the Senior Officer for People & Operations, you will lead the Quality Assurance team, oversee audit programmes, manage complaints and compliance activities, and take ownership of the organisation's ISO 9001 Quality Management System. This is a hands-on leadership role offering the opportunity to influence business-wide improvements and promote a culture of quality and accountability. \n Key Responsibilities \n\n • Lead and develop the Quality Assurance team.\n, • Oversee quality assurance processes for valuation and survey reports.\n, • Manage and continuously improve the ISO 9001 Quality Management System.\n, • Design and deliver internal audit programmes.\n, • Lead internal and external audits, ensuring corrective actions are completed.\n, • Manage complaints, claims, and compliance matters.\n, • Analyse quality and audit data to identify improvement opportunities.\n, • Produce management reports and compliance updates.\n, • Support regulatory, accreditation, and due diligence requirements.\n, • Drive process improvements through technology, automation, and AI solutions.\n\n About You \n You'll be an experienced quality, compliance, or operational excellence leader with a passion for continuous improvement and delivering high standards. \n Essential experience: \n\n • Quality assurance, compliance, audit, or quality management experience.\n, • Proven people management and leadership skills.\n, • Experience managing audit programmes and compliance activities.\n, • Strong understanding of regulated environments and quality frameworks.\n, • Complaint investigation and root cause analysis experience.\n, • Excellent communication, stakeholder management, and organisational skills.\n, • Knowledge of risk management and continuous improvement methodologies.\n\n Desirable: \n\n • ISO 9001 Quality Management System experience.\n, • Internal Auditor or Quality qualification.\n, • Knowledge of surveying, valuations, property services, or RICS standards.\n, • Experience supporting external audits and accreditations.\n\n What's on Offer? \n\n • £40,000 - £45,000 salary DOE\n, • Hybrid working\n, • 25 days annual leave plus bank holidays\n, • Birthday leave\n, • Four wellbeing days per year\n, • Private healthcare and dental cover\n, • Employer pension contributions\n, • Paid professional memberships\n, • Ongoing training and development\n, • Employee rewards platform\n, • Free on-site parking\n\n Interested? \n For more information or to apply, please contact: \n Michelle Topley \n Or simply apply online today. \n

Customer Service Representative - Temporary to Permanent \n\n • Full-Time and part-time shifts available\n, • Office based in Bowthorpe and hybrid working after training\n, • Hours: Full or part-time hours available. Minimum Part-time 28 hours Full time is 37.5 per week\n, • Shift Pattern: Five days per week, Monday to Sunday. Shifts are 8 hours (including a 30-minute unpaid break) scheduled between 08:00 and 20:00.\n, • Salary: £12.81 per hour\n, • The role will commence initially on a temporary basis then become permanent \n\n Please note: This position is subject to pre-employment screening, including a basic DBS check and two years of referencing. All screening must be completed prior to your start date, which may require adjustment if necessary. \n About the Role \n This role offers the opportunity to join a warm and friendly contact centre team focused on delivering exceptional customer service. You will support customers with telecare products and services that promote independence, safety and wellbeing. The role involves handling varied customer enquiries and creating meaningful conversations and long-term customer satisfaction. \n Key Responsibilities \n\n • Manage inbound and outbound customer enquiries via phone, email and digital channels\n, • Provide detailed product information and tailored recommendations based on customer needs\n, • Build and maintain strong customer relationships to encourage loyalty and repeat business\n, • Identify and promote upgrade opportunities that enhance customer safety and independence\n, • Explain the value and benefits of new or upgraded products clearly and confidently\n, • Create quotations, process orders and manage timely follow-up activities\n, • Maintain accurate and compliant records within the CRM system\n, • Keep up-to-date with product updates, service changes and market trends\n, • Collaborate with colleagues across operations, marketing and customer service to support a seamless customer experience\n, • Contribute ideas and feedback to help identify improvement opportunities and customer needs\n\n Your Day-to-Day Will Include \n\n • Engaging customers to resolve queries and offer appropriate product solutions\n, • Keeping accurate and timely records of all interactions and agreements\n, • Monitoring your sales pipeline and following up on outstanding leads\n, • Escalating complex or sensitive issues when required\n, • Ensuring compliance with internal policies, procedures and industry regulations\n, • Handling challenging conversations with professionalism and empathy\n, • Sharing insights, best practices and successes with the wider team\n\n About You \n The successful applicant with have strong communication skills, able to communicate by telephone and email. You will have strong empathy skills, listening and understanding the customers situation, need or issue. You enjoy listening and speaking with customers, understanding their needs and advising on the right solutions—whether they require a new system, an upgrade or reassurance. You work effectively across inbound and outbound activity to provide excellent customer service. \n Please apply online or contact Maxine, Isobelle or Andrea at Reed Norwich

Head of People \n Location: Norwich (Hybrid) \n Salary: £65,000 + bonus and benefits \n Hours: Full time, 37.5 hours per week \n Contract: Permanent \n Atkinson Moss are delighted to be partnering with a growing Norwich-based business to recruit an experienced Head of People. This is an exciting opportunity to join the organisation at a pivotal stage in its journey and play a key role in shaping its people strategy during a period of significant growth and expansion. \n This is a strategic and hands on role, offering the chance to shape and lead the people agenda across a multi-site business. Working closely with senior leadership, you will be responsible for driving organisational performance, developing leadership capability and creating scalable people processes that support long-term growth. \n Key Responsibilities \n\n • Develop and deliver the overall people strategy in line with business objectives.\n, • Partner with senior leaders to provide expert guidance on all people-related matters.\n, • Lead on organisational design, workforce planning, succession planning and performance management.\n, • Drive employee engagement, culture and leadership development initiatives.\n, • Design and implement leadership and management development programmes.\n, • Oversee employee relations, ensuring compliance with UK employment legislation.\n, • Lead senior-level recruitment and support talent and succession planning across the business.\n, • Manage HR systems, reporting and people analytics to support business decision-making.\n, • Support business growth initiatives, including acquisitions and organisational change projects.\n\n About You \n\n • Proven experience operating at HR Business Partner or Head of People level.\n, • Strong knowledge of UK employment law.\n, • Experience influencing and engaging senior stakeholders.\n, • Comfortable working in a fast-paced, evolving environment.\n, • Strong commercial awareness with the ability to align people strategy to business goals.\n, • Experience within a multi-site, multi-entity or high-growth organisation would be advantageous.\n, • Previous exposure to leadership development, talent management and change initiatives.\n\n What's on Offer? \n\n • Salary of £65,000 plus bonus and benefits.\n, • Hybrid working.\n, • The opportunity to shape and influence the people strategy of a growing organisation.\n, • Exposure to senior leadership and business-critical projects.\n, • A collaborative and ambitious working environment.\n\n This is an excellent opportunity for an ambitious HR professional looking to make a significant impact within a growing business and play a key role in its future success. \n For more information, please contact Megan at Atkinson Moss.

A fast-growing Chartered IFA practice who are looking for an experienced Financial Planner to take over a high quality client base in the Norwich area.This is an exceptionally high quality business and offers a hybrid working model, a very competitive basic salary and an extremely generous bonus structure.Chartered status, or progress towards, is preferred but not essential.

We are currently seeking an experienced Insurance Officer (Claims) to join our client's Insurance team. This is an excellent opportunity to support claims management activities, work with a variety of stakeholders, and contribute to the effective delivery of insurance services within a busy environment. \n Key Details: \n\n • Contract: Temporary\n, • Contract Duration: Initially 3 months\n, • Location: Norwich (NR7)\n, • Working Pattern: Hybrid (1 day per week in the office, every Thursday)\n, • Rate: £14.44 per hour\n, • Start Date: ASAP\n\n Role Responsibilities: \n\n • Manage insurance claims through the full claims lifecycle\n, • Investigate claims and review information to identify discrepancies and potential risks\n, • Liaise with brokers, insurers, claim handlers, surveyors and loss adjusters\n, • Support the resolution of insurance-related complaints and queries\n, • Maintain accurate claims records, reporting and documentation\n, • Ensure compliance with insurance policies, procedures and legal requirements\n, • Assist in the delivery of insurance awareness and training initiatives\n, • Identify opportunities for process improvements and enhanced service delivery\n\n Required Experience: \n\n • Experience working in a high-volume administrative, transactional or insurance-related environment\n, • Strong attention to detail and investigative skills\n, • Excellent communication skills, both written and verbal\n, • Strong organisational and time management abilities\n, • Good Microsoft Office skills, including Excel, Word and Outlook\n, • Customer-focused with the ability to build effective working relationships\n\n Desirable: \n\n • Buildings or liability insurance experience\n, • Previous claims handling experience\n, • ACII qualification or working towards an insurance qualification\n, • Experience within the social housing sector\n\n If this role is of interest, please apply with an up-to-date copy of your CV.

Insurance Administrator (Temporary) \n Location: Norwich, NR7Working Pattern: Hybrid – Monday to Friday, with 1 day per week in the office (every Thursday)Pay Rate: £14.44 per hourContract: Ongoing Temporary AssignmentStart Date: Immediate Start Available \n About the Role \n We are currently recruiting for an Insurance Administrator to join a busy and supportive team based in Norwich. This is an excellent opportunity for someone with strong administrative skills who is looking to develop their experience within the insurance sector. \n The successful candidate will provide administrative support across insurance-related activities, ensuring records are maintained accurately and customer queries are handled efficiently. \n Key Responsibilities \n\n • Processing insurance documentation and maintaining accurate records\n, • Supporting policy administration and claims-related activities\n, • Managing incoming emails and correspondence\n, • Liaising with customers, insurers, and internal stakeholders\n, • Updating databases and ensuring data accuracy\n, • Assisting with reporting and general office administration\n, • Providing excellent customer service and responding to enquiries promptly\n\n About You \n We are looking for candidates who have: \n\n • Previous Building or Liability insurance administration experience\n, • Strong attention to detail and organisational skills\n, • Good communication skills, both written and verbal\n, • Ability to prioritise workload and meet deadlines\n, • Competent IT skills, including Microsoft Office applications\n, • A professional and proactive approach to work\n\n Desirable Experience \n\n • Experience within buildings insurance or liability insurance would be advantageous but is not essential\n, • Previous experience working within an insurance, claims, financial services, or housing customer service environment is beneficial\n\n What’s on Offer? \n\n • Immediate start\n, • Ongoing temporary assignment\n, • Competitive hourly rate of £14.44 per hour\n, • Hybrid working arrangement\n, • Supportive team environment\n, • Opportunity to gain valuable insurance industry experience\n\n If you are a motivated administrator looking for your next opportunity, we'd love to hear from you. \n Apply today for an immediate start.

Job Title: Administrator \n Industry: Investment Management \n Location: Norwich \n Salary: up to £30,000 \n Job Reference: 10428 \n Job Description: \n Recruit UK are working on an exciting opportunity for an Administrator to join a Financial Planning firm. \n Our client is a well established and leading financial planning company, offering investment management and retirement planning to clients across the UK. As their Norwich office continues to expand their offering, they are looking for an Administrator to join their established back office team. \n Duties of an Administrator: \n\n • Answering client enquiries and booking in meetings for the Financial Planners\n, • Supporting in onboarding new clients, scanning and saving any post correspondence\n, • Initiate incoming and outgoing transfers\n, • Complete payment instructions from clients\n, • Process ISA/LISA/JISA subscriptions\n\n Benefits: \n\n • Competitive salary of up to £30,000\n, • Discretionary bonus\n, • 30 days annual leave + bank holidays\n, • Hybrid working (3/2 model)\n, • Generous pension of up to 9%\n, • Private medical insurance\n, • Flexi benefits scheme\n, • Increased maternity and paternity policy\n, • Exam funding and support\n, • Continued professional development and ample learning opportunities\n\n Skills and experience required of the IFA Admin: \n\n • Previous experience working in Financial Planning admin ideal, or a strong working knowledge of investments and UK products\n, • Strong administration skills\n, • Good communication skills both verbal and written\n

Our client is a leading provider of telemetry, remote monitoring and asset intelligence solutions for various industrial sectors.Their innovative technologies help customers improve operational efficiency, reduce downtime, optimise fuel consumption and make smarter, data-driven decision.The company is growing rapidly and requires a highly motivated Sales Engineer to bridge the gap between technical excellence and commercial success.Based from the Norwich office, this is an exciting opportunity for someone who enjoys solving customer challenges, building lasting relationships and working with innovative technology in dynamic industries.Key ResponsibilitiesIdentify and develop new business opportunities across heavy industrial sectors.Manage and grow relationships with existing customers and key accounts.Deliver technical sales presentations, demonstrations and product training.Prepare quotations, proposals and tender responses.Liaise with engineering and project teams to ensure customer requirements are met.Attend industry exhibitions, conferences and customer visits in the UK and internationally.About YouWe are looking for a sales enginer who combines strong technical understanding with excellent commercial awareness.A background in any of the following is ideally what we are looking for:Offshore, renewable energy, industrial automation, telemetry, mining, plant machinery or engineering sectors.Salary to suit experiencePrivate medicalPensionUncapped CommissionPossibility of hybrid workingTPBN1_UKTJ

Further your career and take on a new challenge as a Functional Analyst! We are now recruiting for hybrid working Nurses, Physiotherapists, Occupational Therapists and Paramedics to make the most of their existing clinical knowledge and take on a new role with a supportive, locally owned assessment provider. As a Functional Assessor you will be providing unbiased, comprehensive assessments for the Government’s disability allowance (PIP) whilst ensuring a personalised, inclusive and empathetic service for the service user. Benefits Include: Basic salary £40,000 + 10% Performance bonus Hybrid, Approx 2-3 days in clinic per week Full time Working Hours: Monday – Friday, 8.30-5pm (40 hours per week) Training: Full time, 6 weeks’ 25 days Holidays per annum Company Laptop and Mobile Phone provided Employee network groups Scottish Widows Pension Your New Role: As a Functional Assessor, you will conduct 3-4 assessments per day including telephone/face to face assessment and report. As a Functional Assessor, your cases and appointments will be spread throughout the day allowing you to have greater job autonomy to manage cases to conclusion. You will assess the full range of health conditions and disabilities affecting the claimant, including physical, sensory, mental, intellectual and cognitive impairments. You will have time built into your working rota for breaks, CPD, audit amendments, requesting and reviewing further evidence and team meetings. Requirements Qualified Nurse, Mental Health Nurse, Occupational Therapist, Physiotherapist or Paramedic. 1+ years post qualification experience. Valid registration on NMC or HCPC without restrictions. Excellent communication skills and strong IT literacy

Civil Engineer Norwich £35k-£45k plus benefits Come join a thriving and expanding Norwich practice as they grow their civil engineering team due to an increasing demand for their services. This is an excellent opportunity for an engineer with around 3-5 years' UK experience who is looking to broaden their technical expertise while working on a varied portfolio of infrastructure projects within a collaborative and supportive consultancy. The successful candidate will have experience in highway and drainage design, be degree qualified (or possess equivalent industry experience), and ideally be working towards professional membership with the ICE or a similar institution. Experience using AutoCAD together with software such as Site 3D, PDS and Causeway Flow would be highly beneficial, along with a sound understanding of CDM regulations, strong communication skills and the ability to produce high-quality technical reports. A full UK driving licence is required, and candidates should be based within commuting distance of Norwich or be willing to travel to the office. In return, our client offers a competitive salary, hybrid and flexible working, a 37.5-hour working week, along with a 5% employer pension contribution, payment of up to two professional memberships each year and ongoing mentoring and CPD. There are genuine opportunities for long-term career progression within this growing and ambitious business. Send your CV to Graham Ventham at Conrad Consulting to be considered

A classic Sales & Account Management role selling components and spare parts for packaging and process machinery supplied to the food manufacturing industry.A good work life balance, a superb package and genuinely a great place to work!BASIC SALARY: up to £45,000BENEFITS:· Commission and Bonus to earn circa £15,000 in 1st year for OTE of £60,000 (but open ended and OTE in years 2 and 3 will be circa £75,000)· Hybrid Company CarLOCATION: Home based, ideally living within in East Anglia but you can live anywhere in the UKCOMMUTABLE LOCATIONS: Norwich, Birmingham, Manchester, Leeds, Cambridge, Milton Keynes, Peterborough, Bristol, LincolnJOB DESCRIPTION: Sales Manager, Account Manager - components - packaging and process machineryThis Sales Manager role is classic sales & account management role working from home, with 1 week a month in the office (staying in a hotel if not commutable) selling spare parts and components used in packaging machinery used in the food industry.50% internal sales and 50% visiting clients nationally with 60% being existing account management and 40% business development from a clean CRM and with a very realistic 1st year target.PERSON SPECIFICATION: Sales Manager, Account Manager - components - packaging and process machineryTo be successful in your applications :· You will have a proven track record of success in a field based or internal sales role selling engineered components or spare parts into the food manufacturing market.· Ideally, you will have sold spare parts or components for packaging or process machinery used in the food industry direct to end users.· Any engineering background would be advantageous, particularly if you have previous experience in service engineering, but is not essential.· You will be commercially aware and have a drive to succeed in sales.THE COMPANY:A well established British market leader who offer high quality alternative after market support for packaging machinery used in the food industry.The company is fast growing with a plan to continue that growth and they do like to promote from within.You will be reporting to a guy I placed there 4 years ago who has been promoted twice in that time.INTERESTED? Please click apply. You will receive an acknowledgment of your application.Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives.Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct.REF: MPH18527, Wallace Hind SelectionTPBN1_UKTJ

Service Charge Officer (Service Charge & Rent Officer)Long Stratton, Norwich, NorfolkFull Time: 37hrs per weekThisposition is hybrid working, with office attendance only when required, giving you the flexibility to balance your workload in a way that suits you.Key Responsibilities Include:Liaise with departments (e.g., Housing and Asset) to gather data and ensure that the budgeting process reflects the true costs of services provided to residents.Issue the annual rent and charges with regulatory requirements, and best practice. Ensuring all tenants that have a service charge or personal charge receive clear and concise breakdowns of the charges, with transparent explanations for any changes in costs.Ensure that service charge, estate-based charges and utility billing arrangements comply with the relevant laws, regulations, and guidelines, including the Leasehold Reform Act and other housing legislation.Ensure that all statutory obligations are met, including the provision of annual service charge certificates and accurate reporting in line with regulatory requirements.Provide clear and transparent communication to residents regarding service charge billing, including responding to queries and explaining charges in an understandable manner.Our Ideal Candidate Will Have:Educations and Qualifications:Degree level or equivalent relevant professional qualification or qualified by experience.Evidence of continued professional developmentHave or are working towards a Chartered Institute of Housing (CIH) Level 2 or above, or similar.Experience:Demonstrable work experience in service charge and rents or a similar role within housing associations, property management, or public sector housing.Experience of complex variable service charges, estate charges, sinking funds, and diverse rent regimes (Social, Affordable, Intermediate).Understanding of leasehold management, Section 20 consultation processes and managing external third-party managing agents.Understanding of welfare benefits.Experience in operational management in a customer facing team.A track record of customer excellence and performance against KPIsExperience of change management and supporting changes in software and systems.Experience of working within a customer-focused environment and handling challenging customer interactions.Knowledge of housing management software and systems used to manage service charge billing and reporting.Experience of modifying and maintaining policy and procedures.Experience of identifying, interpreting, and implementing changes in response to new legislation or regulations.Experience of interpreting law and housing legislation as it related to rents, service charge, leasehold management and managing agents to ensure compliance and effective service delivery.Experience of stakeholder management of both internal and external stakeholders.Skills, Knowledge and Abilities:Knowledge of government policy, legislation, regulations, in relation to service charges, rents and best practiceStrong knowledge of leases, tenancies, legislation, and case law in relation to service charges, sinking funds and rents.Knowledge of developing IT systems for managing service charges & rents.Knowledge of the Landlord and Tenant Act 1985 & Housing Acts.Strong ability to translate complex financial concepts into "plain English" for diverse stakeholders, colleagues, and residents.Strong customer service skills, with a focus on resolving queries and complaints in a timely and professional manner.Strong skills in financial modelling, budgeting, and forecastingProficiency in using data and insights to drive personalisation transparency, and service improvements.Personal Attributes:A collaborative approach and excels in building and maintaining strong stakeholder relationships internally and externally.Strong analytical and problem-solving skills, with the ability to interpret financial data and identify trends or issues.Strong organisational and time-management skills, with the ability to manage competing priorities effectively.Elevated level of attention to detail and accuracy in financial and service charge calculations.Strong interpersonal and negotiation skills, with the ability to build relationships with internal teams, contractors, and residents.Proficient in Microsoft Office, particularly Excel, and housing management software systems.A proactive approach to continuous improvement and process development.This role may require occasional travel to different properties and meetings across the Housing Associations portfolio.A flexible approach to work may be required during peak times (e.g., annual rent and charge notifications, year-end service charge reconciliation).Please note this role is subject to a Basic Disclosure and Barring Service checkTPBN1_UKTJ