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A major UK & International Freight Forwarding organisation are experiencing major growth and are looking to add a Senior Air Import Coordinator to their team.This vacancy is for a senior air import clerk so they need to be able to work using their own initiative as they will be in the office as the only Import clerk on shift on some occasions over the weekend.\n\n \n\n\n ROLE: Senior Air Import Operator\n\n\n BASIC ...\n\n\n \n\n \n ZIPC1_UKTJ

A major UK & International freight forwarding company are looking for add a Road Freight Import or Export clerk to their rapidly expanding road freight, Cross trade team,. The ideal candidate must have some road freight experience either Import or Export.\n\n \n\n\n ROLE: Road Freight - Import or Export\n\n\n LOCATION: Southall\n\n\n BASIC SALARY: £30k to £35k.\n\n\n HOURS: Monday to Friday: 0800 am to 4:30pm or 08:30am to 5:00pm...\n\n\n \n\n \n \n ZIPC1_UKTJ

Role: Business Development Manager - Freight Forwarding \n Location: Middlesex \n Position: Full-Time, 9:00-5:30 \n Salary: Depending on experience + Uncapped Commission \n Our client is a growing and well-established international freight forwarding and logistics business, providing tailored shipping and supply chain solutions across air, sea, and road freight services. \n Due to continued growth, they are looki... \n \n ZIPC1_UKTJ

Right Now Group are currently recruiting for an experienced AOG Operator to join an award-winning international freight forwarding business based in the Heathrow area. \n This is an exciting opportunity for someone with previous AOG or time-critical freight experience who thrives in a fast-paced environment and understands the importance of delivering exceptional customer service around the clock. You will play a key role in ensuring urgent shipments are managed efficiently from collection through to final delivery, providing customers with regular updates and solutions when every minute counts. \n Location: HeathrowHours: Monday - Friday 4 on 4 off DAYS Salary: £35,000-£40,000 Location: West Drayton \n Key Duties: \n\n • Managing AOG and time-critical shipments from start to finish.\n, • Coordinating urgent collections, airline bookings and final deliveries.\n, • Liaising with airlines, transport providers, overseas agents and customers.\n, • Monitoring shipments proactively and responding quickly to any operational issues.\n, • Providing customers with regular shipment updates and ensuring service level agreements are achieved.\n, • Completing all required export documentation and customs paperwork where applicable.\n, • Working closely with internal departments to ensure the smooth movement of urgent freight.\n, • Maintaining accurate records and updating internal systems.\n\n Previous Experience: \n\n • Previous experience within Air Freight Operations, ideally AOG or Time Critical.\n, • Excellent understanding of air export procedures and freight forwarding operations.\n, • Ability to remain calm and make decisions under pressure.\n, • Strong communication and customer service skills.\n, • Highly organised with excellent attention to detail.\n\n This is a fantastic opportunity to join a growing and well-respected freight forwarder that invests in its people and offers long-term career progression within a specialist AOG division.

Freightserve recruitment are looking for an Operations Assistant for a growing specialist Freight Forwarder. The role will be varied including office and warehouse duties. There is real progression offered with this position as the company are fast growing. The working hours are Monday - Friday 9am - 5pm, but there is a need to be flexible. The company are based in the West Drayton area. \n Duties:- \n\n • Arranging Imports and Exports\n, • Completing all paperwork\n, • Responding to e-mails\n, • Customer Services\n, • Communicate with overseas offices\n, • Dealing with queries\n, • Booking shipments with airlines\n, • Administration duties\n, • Liaising with suppliers\n, • Pre-alerts\n, • Warehouse duties (packing and labelling)\n, • Unloading vehicles\n, • No heavy lifting\n, • Supporting and coordinating with management\n, • Help in keeping the warehouse environment clean and tidy\n\n Experience Required:- \n\n • Freight, Courier or Logistics experience\n, • Excellent customer service skills\n\n Hours: Monday - Friday 9am - 5pm \n As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.

Freight Forwarder - LHR/HARMONDSWORTH - £30k - £33k \n \n Operations Specialist \n Department: Operations \n Reports to: Operations Manager \n \n About the Role \n \n The Operations Specialist is responsible for the day-to-day coordination and execution of domestic \n and international freight movements, ensuring shipments are handled efficiently, accurately, and in \n line with customer requirements. \n \n Working closely with customers, suppliers, airlines, hauliers and global partners, the Operations \n Specialist plays a key role in delivering high service levels while maintaining operational accuracy, \n compliance and profitability. \n \n Key Responsibilities \n \n Operational Coordination \n • Coordinate and manage air, road, courier and multimodal shipments from booking through \n to delivery. \n \n • Liaise with airlines, hauliers, agents, suppliers and customers to ensure smooth execution of \n shipments. \n \n • Monitor shipment progress and proactively manage delays, exceptions and service issues. \n \n • Ensure all operational milestones are completed and updated within company systems. \n \n • Prepare and process shipping documentation accurately and in a timely manner. \n \n • Support time-critical and urgent shipments where required. \n \n Customer Service & Communication \n \n • Provide customers with shipment updates and proactive communication throughout the \n transport process. \n \n • Respond promptly to customer enquiries and operational requests. \n \n • Build and maintain strong working relationships with customers, suppliers and overseas \n partners. \n \n • Escalate service issues where necessary and support resolution. \n Compliance & Administration \n \n • Ensure compliance with customs requirements, security regulations and company \n procedures. \n \n • Maintain accurate shipment records and operational documentation. \n \n • Ensure all jobs are completed and closed correctly within the operating system. \n \n • Assist with audits and compliance checks as required. \n Cost Control & Profitability \n \n • Obtain rates from suppliers and subcontractors. \n \n • Assist in ensuring jobs are operated in line with company margin expectations. \n \n • Verify supplier invoices and support accurate job costing. \n \n • Highlight any operational or cost issues that may impact profitability. \n \n Team Support \n \n • Work collaboratively with colleagues across operations, sales and finance. \n \n • Provide support during busy periods and assist with workload management. \n \n • Contribute ideas for improving operational efficiency and customer service. \n \n Skills & Experience \n \n • Minimum 1–3 years' experience in freight forwarding, logistics, transport or supply chain \n operations. \n \n • Good understanding of airfreight, road freight, courier or multimodal transport operations. \n \n • Strong organisational skills and ability to manage multiple shipments simultaneously. \n \n • Excellent communication and customer service skills. \n \n • High attention to detail and accuracy. \n \n • Proficient in Microsoft Office applications. \n \n • Experience using freight forwarding systems (e.g. Boxtop) desirable. \n \n • Knowledge of customs procedures would be advantageous. \n \n Personal Attributes \n \n • Organised and methodical. \n \n • Proactive and willing to take ownership. \n \n • Calm under pressure and able to prioritise effectively. \n \n • Team player with a positive attitude. \n \n • Customer-focused and solutions-driven. \n \n • Reliable, professional and accountable. \n \n Why Join Us? \n \n • Join a growing and ambitious logistics business. \n \n • Work within a fast-paced and dynamic environment. \n \n • Opportunities for training, development and career progression. \n \n • Be part of a supportive team focused on delivering exceptional customer service. \n

Freightserve recruitment are looking for a AOG Operator to work 4 days on 4 days off for a well-established Freight Forwarder. The company is based in the Colnbrook, Berkshire area. \n Daily Duties:- \n\n • Coordinate Time Critical shipments (Airfreight).\n, • Respond to emails and manage collections and deliveries efficiently.\n, • Complete MAWB and HAWB's.\n, • Monitor shipments.\n, • Processing customs entries.\n, • Dealing with large Key Accounts.\n, • Liaise with Airlines, Handling Agents and Transporters.\n\n Skills Required: \n\n • Air Export experience\n, • Customer Service (highest level)\n\n Working hours are 4 days on 4 days off 7am - 7pm \n As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.

A major UK & International freight forwarding company is looking for a road Freight Manager to manage a number of road freight clerks, to provide training, management and motivation on a daily basis. Must have managed a road freight team previously, have P&L experience, leading and growing commercial performance.\n\n \n\n\n ROLE: Road Freight Operations Manager\n\n\n Location: West London\n\n\n BASIC SALARY: £40k to £45k\n\n\n CA...\n\n\n \n\n \n ZIPC1_UKTJ

Our client, a well-established and growing freight forwarding and logistics business, is seeking an experienced Accounts Manager to oversee the day-to-day running of their finance department. This is a fantastic opportunity for a hands-on finance professional with strong leadership skills and proven experience within the cargo, freight forwarding, or logistics sector. \n The successful candidate will ... \n \n ZIPC1_UKTJ

Freightserve recruitment are looking for a Freight Operations Coordinator for a niche sector Freight company that deals with Fine Art shipments. The company is based in the Heathrow area. \n Job Description:- \n • Handle export (90%) and import (10%) operations from the UK, both air cargo and courier, while meeting time, budget and quality expectations \n • Manage your own export customs declarations (free circulation, bond and temporary admissions) \n • Be the first point of contact for our partners and importers, and manage our overseas agents for inbound shipments. \n • Monitor our orders with dedicated reports, tools, and a shared platform \n • Troubleshoot and remove roadblocks, solve complex freight situations \n • Suggest and implement process improvements within the Freight & Customs team \n • Work closely and collaboratively with our Customer Care and Warehouse teams \n Criteria - Essential:- \n\n • Working 5 days on site (no remote)\n, • Air Export experience\n\n Working hours are Monday - Friday \n As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry. \n

Freightserve recruitment are looking for an Customs Brokerage Coordinator for a worldwide Freight Forwarder based in the Feltham, Middlesex area. About the Role We are seeking an experienced Customs Brokerage Co-ordinator to join a growing customs team. This is an office-based role primarily focused on managing customs clearance for road freight imports, with some responsibility for ocean freight shipments. The successful candidate will have a strong understanding of UK import customs procedures, be confident in handling customs entries from start to finish, and possess excellent attention to detail to ensure compliance with all HMRC and Border Force requirements. Key Responsibilities Prepare and submit import customs declarations for predominantly road freight shipments, with occasional ocean freight consignments. Ensure all customs entries are completed accurately and within required timeframes. Process CDS import declarations using ASM Sequoia. Complete and manage IPAFFS notifications for applicable consignments. Liaise with customers, transport operators, ports, carriers and government agencies to facilitate smooth customs clearance. Verify commercial documentation including invoices, packing lists and transport documents. Ensure correct tariff classifications, customs procedures, valuation and origin requirements are applied. Monitor customs clearances and proactively resolve any delays or customs queries. Maintain accurate customs records in accordance with HMRC compliance requirements. Keep up to date with changes to customs legislation and import procedures. Provide excellent customer service by keeping clients informed throughout the clearance process. Essential Requirements Previous experience working in a UK customs brokerage environment. Strong knowledge of UK import customs procedures. Experience processing predominantly road freight import customs entries. Some experience handling ocean freight import clearances. Proven experience using ASM Sequoia for CDS customs declarations. Good working knowledge of IPAFFS and completing import notifications. Excellent understanding of customs documentation and compliance requirements. Strong organisational skills with the ability to prioritise multiple shipments. High level of accuracy and attention to detail. Excellent communication and customer service skills. Proficient in Microsoft Office applications. Working hours are Monday - Friday (Apply online only) As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry

Our client, an industry leading organisation which provides award winning, time critical freight forwarding & logistics solutions for the Aerospace industry, are recruiting for an Operations Coordinator – AOG Logistics to be based at their offices in the London, Heathrow area. On offer: Competitive salary package, c.£42K, depending on experience Working Pattern: 4 days on / 4 days off shift pattern, 0700 to 1900 Healthcare Cash Plan, including dental and vision Incremental holidays based on length of service, with an additional day off for your birthday Contributory pension scheme Life assurance Employee Assistance Programme Free on-site parking Opportunity to grow expertise through ongoing coaching, training and development sessions Main Purpose of the Role: The Operations Coordinator – AOG Logistics will be responsible for completing shipments from start to finish within the AOG Operations team, ensuring excellent customer service at all times. This role plays a key part in the import & export process, managing documentation, liaising with suppliers, and ensuring compliance with customs regulations while providing timely support to customers. Duties and Responsibilities of the Operations Coordinator – AOG Logistics: Handle import / export processes from quotation to shipment completion, ensuring cost-effective and timely solutions for customers. Manage all documentation for import / export activities, including customs entries and delivery instructions, in line with compliance requirements. Provide excellent customer service by responding to emails and calls promptly, tracking shipments, and addressing inquiries. Ensure accurate record-keeping, billing within KPIs, and maintaining customer data in the company system. Ensure compliance with all statutory aviation requirements, health and safety policies, and the companies Quality Management System. Provide timely and accurate quotations using Cargowise, converting them into live jobs and following up to secure business To be Considered: Proven AOG import or export freight forwarding operations experience Thrives in a fast-paced, customer-driven environment. Demonstrates a solid understanding of UK customs law and procedures. Has experience with Customs Declaration Service and knowledge of Cargowise (preferred). Is proficient with Microsoft Office tools such as Word, PowerPoint, and Excel. Ideally has Dangerous Goods compliance certification. Can work independently, using their initiative to assess data and propose solutions. For more details, please contact Willis Global – a leading Recruitment Consultancy for the Supply Chain & Logistics industry

Air Import Coordinator Location: London Heathrow Salary: Up to £38,000 Hours: Monday - Friday, 09:00 - 17:30 The Opportunity A well-established and globally recognised logistics provider is seeking an experienced Air Import Coordinator to join their team based at Heathrow. This is a fantastic opportunity to join a forward-thinking business offering stability, growth, and a professional working environment. The Role You will be responsible for managing the full air import process, ensuring shipments are handled efficiently, compliantly, and in line with customer expectations. Key Responsibilities Handling air import shipments from start to finish Liaising with airlines, overseas agents, and customers Completing and checking customs entries in line with HMRC regulations Monitoring shipment progress and providing timely updates Managing documentation and ensuring compliance at all stages Resolving any shipment issues quickly and professionally Requirements Proven experience in air freight imports Strong knowledge of customs procedures and documentation Experience within a freight forwarding environment Excellent communication and organisational skills Ability to work effectively under pressureWR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities. WR Logistics is acting as an Employment Agency in relation to this vacancy

Air Export Operator Location: London Heathrow Salary: Up to £38,000 (DOE) Monday - Friday Air Export Operator required for a global freight forwarding business based in the Heathrow area. Are you an experienced Air Export Operator looking to join a business that genuinely values its people, invests in their development and offers long-term career progression? We're working exclusively with a well-established international freight forwarding and logistics provider with an outstanding reputation across the global supply chain. Due to continued growth, they're looking to strengthen their Heathrow operation with the addition of an experienced Air Export Operator. This is an excellent opportunity to join a highly respected business with a collaborative team, modern systems and an impressive global network. The Role You'll be responsible for managing international air export shipments from booking through to final departure, ensuring every movement is completed accurately, efficiently and in line with customer expectations. Key Responsibilities Coordinate end-to-end Air Export shipments. Liaise with airlines, overseas offices, hauliers and customers. Prepare and check export documentation including MAWBs, HAWBs and customs documentation. Arrange airline bookings and monitor shipment progress. Ensure all customs and compliance requirements are met. Communicate proactively with customers, providing regular shipment updates. Resolve operational issues quickly and professionally. Process job costing, invoicing and maintain accurate shipment records. Build strong relationships with customers and overseas partners. Requirements Previous experience working within Air Export Freight Forwarding is essential. Strong understanding of international air freight procedures. Knowledge of export customs documentation. Excellent communication and organisational skills. Ability to prioritise multiple shipments in a fast-paced environment. Experience using a freight forwarding system such as CargoWise, ASM Sequoia or similar would be advantageous.WR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities. WR Logistics is acting as an Employment Agency in relation to this vacancy

Freightserve recruitment are looking for a Compliance Manager for a well-established Logistics company based in the Heathrow area. Job Purpose: The Compliance Manager will play a critical role in ensuring the organisation adheres toall relevant regulatory, safety, contractual and ethical standards. This position encompasses managing and conducting audits, supporting with Civil Aviation Authority (CAA) compliance requirements, assisting with Memoranda of Understanding (MOU) obligations for customs clearance, addressing health and safety regulations in conjunction with external H & S experts, and developing a robust risk and compliance framework whilst supporting the Head of Legal in ensuring that contractual obligations are complied with. The role also requires leadership in promoting anti-bribery, corruption, and modern slavery compliance, together with ensuring teams are supported in managing risks effectively, including chairing risk committee meetings to enhance departmental governance and awareness. Key Responsibilities Audit and Regulatory Compliance: o Plan, conduct, and oversee internal and external audits to ensure adherence to regulatory, contractual and organisational standards. o Liaise with governmental and regulatory bodies together with external consultants, in order to support the Head of Legal and various teams in managing their compliance aspects across the business. Customs Clearance, Civil Aviation Authority and Contractual Agreements: o Audit MOU customs clearance processes and procedures, ensuring all requirements are met effectively and efficiently. o Support with Civil Aviation Authority compliance requirements such as clearance checks on employees. o Support the Head of Legal in cascading key contractual requirements to relevant departments. Health and Safety Compliance: o Ensure the organisation is aware of and complies with UK Health and Safety laws and guidelines in conjunction with an external Health and Safety consultant. o Collaborate with relevant teams (including supporting the Head of HR) to implement and monitor Health and Safety initiatives and carry out internal audits as required. Risk and Compliance Programme Development: o Develop, implement, and regularly review a comprehensive risk and compliance programme tailored to organisational needs. o Create and develop templates to support departmental management of risk and compliance initiatives. Anti Bribery, Corruption, Modern Slavery, Data Protection and Information Security: o Support and promote compliance with anti-bribery, corruption, modern slavery, Data Protection and Information Security laws / regulations through training (including procuring specialist external training), policy implementation, and monitoring. o Investigate and resolve compliance breaches in a timely manner and support the Head of Legal in liaising with governmental and regulatory bodies as required. Governance and Committee Leadership: o Chair risk committee meetings, driving discussions on compliance risks, controls, and mitigations. o Provide comprehensive reports and recommendations to senior management and stakeholders to ensure a robust risk and compliance environment is achieved. Qualifications & Experience: • Customs clearance experience and knowledge is required e.g. MOU, BIRDS. • Experience of Civil Aviation Authority regulations is not required but is desirable, however training can be provided in this area. • Strong knowledge of regulatory and compliance requirements/frameworks within the UK. • Experience in supporting teams business wide to enhance and develop their compliance knowledge and management of risks. • Proven experience in risk management, compliance programme development, and governance. • Understanding of anti-bribery, corruption, and modern slavery compliance frameworks is desirable, however training can be provided in this area. • Excellent leadership and communication skills, with experience in chairing committees or cross-functional meetings. • Experience of liaising with regulatory or governmental bodies together with effective senior stakeholder management. Skills & Competencies: • Analytical mindset with a strong attention to detail. • Ability to manage multiple projects and stakeholders effectively. • Strong interpersonal and negotiation skills. • Proficiency in relevant compliance tools/frameworks and software is advantageous. As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry

Our client, a recognized player in the Freight Forwarding and Transportation Industry who also specialize within the Supply Chain and Logistics Solutions are looking for a Trade Compliance Coordinator to join their team and offices based in the London, Heathrow area. On Offer: Salary up to £27,500, dependant on skills and experience. Annual salary reviews Monday – Friday shift pattern: 8.30am – 5.30pm– one-hour unpaid lunch On commencement 20 days holiday plus 8 bank holidays, rising to 25 days plus 8 bank holidays Discretionary bonus, private medical cover, & pension Access to company Employee Discounts and Perks, which includes Grocery Shopping, Holidays, Movies, Sports, Wellness and many more. Main Purpose of the Trade Compliance Coordinator: The role is to support Key Account Trade Compliance Functions with KPI and Product Reporting Duties and Responsibilities: Working closely with line report and operators to ensure smooth movement of items across borders. Being able to determine correct tariff classifications for all supported brands within the Key Account function moving from the EU as required Issuing country specific guidance (for the UK) to the business on additional import requirements for stock products predominantly from the EU Maintain close liaison with line reporting and to provide support to the Head of function Providing support on internal projects where input, involvement or expertise from Trade Compliance is needed Auditing and monitoring entries to ensure they are compliant with local import and export legislation, as well as to support brand KPI audit requirements Ensure all operational activities are completed and followed up correctly in accordance with SOP’s and organisational policy. Help facilitate Imports and Exports of non-stock goods, completing and suppling documents and declarations Liaise with HMRC and assist with maintenance on customs procedures. Maintenance of the CITES portal, uploading Import and Re-Export CITES certificates Implement and improve new efficiencies in client workflow in conjunction with line manager Report any sales leads (new clients) to the line manager for distribution to the sales team. Create and maintain written procedures Ensure all reports & KPI’s are generated by given deadlines and handed to line manager for submission to each area of Key Accounts Complete ad-hoc and spot checks on entries and submit reports to line manager and Head of Department weekly To be Considered: Proven experience within customs/trade compliance within a large business or brokerage firm and an in-depth understanding of UK and EU Customs regulation's Proficient understanding of international trade, import duties, commodity codes, incoterms, preference, and valuation Fluent in English (verbal and written) essential with expert communication skills across all levels Intermediate Excel skills Ability to work as part of a team as well and being confident independently * Demonstrate initiative and drive to meet deadlines while working in a busy environment For more details, please contact Willis Global - a leading Recruitment Consultancy for the Supply Chain & Logistics industry

We are currently recruiting for a Pricing Clerk to join a well-established freight forwarding company. This is a great opportunity for someone with previous freight forwarding and pricing experience looking to join a friendly and growing team. Duties Include:\n\n • Obtaining rates from airlines, shipping lines, hauliers, and suppliers.\n, • Preparing air and sea freight quotations for customers and overseas age...\n\n \n ZIPC1_UKTJ

Branch Manager - Heathrow - Shipping & Freight - Up to £70,000 About the Company A leading freight forwarding and logistics business is seeking an experienced Branch Manager to lead its Heathrow operation. This is a strategic leadership role with full responsibility for branch performance across air, sea, road, and rail freight. The successful candidate will drive commercial growth, operational excellence, customer satisfaction, and team development while delivering strong financial results. Branch Manager - The details Salary up to £70,000 Opportunity to lead a strategically important branch Full ownership of branch performance and P&L Career progression within a dynamic, multi-modal freight forwarding business Opportunity to shape business growth and build a high-performing team Branch Manager - Requirements Significant leadership experience within freight forwarding or logistics Proven expertise managing multi-modal freight operations (air, sea, road, and rail) Strong commercial background with a track record of revenue growth and business development Experience managing branch P&L and financial performance Excellent leadership, negotiation, communication, and stakeholder management skills Strong knowledge of international freight forwarding, customs, and supply chain operations Analytical, organised, and customer-focused approach Desirable: experience within an international freight forwarder, customs compliance knowledge, operational improvement experience, and relevant logistics or management qualifications Branch Manager - Responsibilities Lead the overall performance of the branch, driving revenue, profitability, and operational excellence Develop and implement commercial strategies to grow market share and secure new business Manage branch operations across imports, exports, customs clearance, and domestic transport Maintain high standards of customer service, compliance, and operational efficiency Take full ownership of the branch P&L, budgets, forecasting, and financial targets Lead, coach, and develop a high-performing team while supporting recruitment and succession planning Build and maintain strong relationships with customers, suppliers, and strategic partners Ensure compliance with customs, transport, health & safety, and company policies Drive continuous improvement initiatives to enhance productivity, service quality, and profitability About Us Detail2Recruitment acts as an employment agency in respect of this position. Due to the volume of applications we receive, we are unable to give feedback on unsuccessful applications. For information on how we use your personal information, please refer to detail2recruitment privacy policy

Challenge your talent and come onboard to live an extraordinary experience. Are you ready to ignite the future of logistics together? We are looking for a highly motivated Sea Logistics Reefer Customer Care BrokerageSpecialist to join us in London - Heathrow.You will be responsible forensuring that our customers experience is a positive oneeach and everytime they engage with Kuehne+Nagel, as well as documenting and investigating any deviations from the expected level of service providedHow you create impact Focus on improving customer satisfaction by delivering high quality services to beevidencedvia our NPS customer thermometerEnsure service excellence by leveraging a high level of forwarding and market knowledgeMonitor customer shipmentsin order toprovide proactive updates to customers and to problem solve (by collaborating with otherstake-holders) in anticipation of a customer complaintDocument, investigate and conduct root cause analysis on any deviations using oursystems (TIP system/ EQMS/CoreLog, NPS)Manage tasks through Business Process Automation tools (BPA) and all related features such as task tags, utilise CCLD (CCL Dashboard)Inclusion and transfer of customer requirements into oursystems (including sold rates and other agreements) so that Operational Care Centres (OCCs) are clearly informed about deliverablesField complaint calls and provide problem resolution in alignment with stakeholdersProfile description:What we would like you to bring Strong customer service orientationExcellent organisational skills and strong interpersonal skillsAbility to work on own initiative and as part of a teamProblem solving skillsGood time management skills with the ability to set priorities, fulfil critical tasks in time and keep to deadlinesWe offer:What's in it for you As well as our competitive pay rates and superb training opportunities, we also offer a great working environment.You will be respected and valued if you work for us and have genuine opportunities to progress and develop.26 days holidays plus bank holidays2 volunteering days per year3 x Life Assurance Option if you join the KN Route2 pension schemeA tailored personal development and training programme.Trusted and empowered to deliver and be your best.We are happy to talk about flexible working. Please ask about alternative patterns of work at interview.Enhanced Maternity/Paternity LeaveChildcare VouchersCycle to work schemeDiscount on high street stores and local supermarkets (Tesco, Asda, Sainsburys & more)Refer a friend scheme As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisationTPBN1_UKTJ

Freightserve recruitment are looking for a Import 4 days on 4 days off Operator for a major Freight Forwarder based in the Heathrow area. Responsibilities:- Pre-Alerts Completing Import Customs entries Origin management Transport Deliveries Internal / external communication Liaising with Customers through Email and Telephone. Job costing and Invoicing Updating system Managing High Volume of import shipments Assist customer with their Supply Chain Managing Information Flow between Systems Manage Origin Offices Skills required:- Proactively action duties on a daily basis, supporting the team during times of absence or holidays. Customer Service Able to process different types of customs entries Accuracy Able to handle multiple customers & clearances each day Financial Awareness Able to work using their own initiative Manage customer issues and the ability to deal with minor issues, disputes, or complaints. * Outstanding Customer Service Working hours are 4 days on 4 days off 7am - 7pm As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry

We are seeking an experienced Import Manager from a freight forwarding environment, with a strong operational background, industry knowledge, and a proven ability to lead and develop high-performing teams. Location; Heathrow Monday to Friday 0900-17.30 26 day holiday plus bank holidays - Car allowance and healthcare scheme Key requirements include: Minimum 7-10 years' experience within import, customs, freight forwarding or logistics operations. A minimum of 5 years' management experience, leading operational teams within a fast-paced forwarding or logistics environment Proven leadership capability, including coaching, performance management, employee development, succession planning, recruitment and team engagement. Experience managing departmental performance through KPIs, service levels, productivity measures, resource planning and continuous improvement initiatives. Strong commercial awareness, with responsibility for departmental budgets, cost control and P&L performance. Strong understanding of international freight forwarding operations, including air freight, customs brokerage and multimodal transport movements. Excellent knowledge of HMRC regulations, customs compliance requirements and import processes. Ability to act as the senior escalation point for operational, customs, compliance and customer service matters. Experience building and maintaining strong relationships with customers, carriers, customs authorities and overseas partners. Comfortable leading customer business reviews, supporting new customer implementations and working closely with commercial teams to drive growth. Strong communication and stakeholder management skills, with a customer-focused mindset and the ability to collaborate across multiple functions. Salary & Package Up to £65,000 basic salary * Car allowance

Freightserve recruitment are looking for an experienced AOG Export and Import people for well established and Niche sector Freight Forwarders based in Heathrow area. Job Description:- Dealing with AOG's shipments (start to finish) - Either Export or Imports For Exports:- Preparing Export consignments for shipping, ensuring all consignments depart from the UK in accordance with the client’s requirements. Handle and monitor all consignments ensuring compliance with all agreed company policies. Completing MAWB’s and HAWB's Completion of NES Customs entries Issuing of consignment security letters and airline lodge paperwork. Dealing with overseas agents. Dealing with telephone enquiries from both internal & external departments accurately and efficiently. For Imports:- Completing Import customs entries Liaising with Airlines, GSA's and Handling Agents * Dealing with Overseas Agent All hours and Shifts required!!!!! As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry

Freightserve are looking to recruit Security Drivers for a niche sector Freight Forwarder that deals with high value shipments. The company will consider people with experience from driving 3.5Ton vehicles to HGV Class one vehicles. The company is based in the Heathrow area. Security Drivers are required to work for a dynamic, customer focused environment and to ensure the protection of personnel and shipments for which the company is responsible. This position requires strict following of rules and procedures to protect and safeguard the transports and property. Key Responsibilities:- • Performing pickups and deliveries of high value shipments • Maintaining high standard of work at trade shows and special events • Loading and unloading the armoured vehicle • Ensuring the safety and protection of assets at all times • Providing an excellent level of customer service at all times • Respecting and following the company’s guidelines and procedures • Driving an armoured vehicle and following road safety regulations • Maintaining a high level of vigilance at all times • Completing daily reports and check of the vehicle • Carrying out other ad-hoc duties as requests Key Skills / Requirements:- • Must hold a Full Clean UK Driving Licence • Holding an SIA licence is desirable • Excellent ethics and integrity • High attention to detail • Collaborative work style • Excellent customer service • Ability to work independently • Professional positive demeanour This role requires references to be provided for the last 5 years as well as a successful DBS check. Hours are Monday - Friday (various start and finish times) Overtime opportunities available. Optional weekend work at enhanced rate As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry

Freightserve recruitment are looking for a Cargo Reservations Agent for a well established Airline GSA based in the Heathrow area. Role:- Manage the day-to-day customer service activities for a key airline. Will be ensuring the smooth operational flow, monitor and recording of all reservations. RESPONSIBILITIES:- • Manage complete end-to-end booking process. • Direct interface with UK freight forwarders, overseas offices, interline partners, GHAs & other Company offices. • Keeping in-house and airline system up to date, including full data capture. • Oversee Pre Bookings. • Acting as main contact through both customer calls and emails • Deal with pricing enquires and rates. • Managing capacity control and priorities. • Responding to request for tracking information & post flights. • Dealing with customer complaints and service issues. • Provide booking list to GHAs and pre-alert outstations. • Oversee trucking to ensure smooth transit. SKILLS & EXPERIENCE:- • Ideally candidate should have Airline, GSA or Freight Forwarding experience. • Have outstanding customer service skills and good understanding of the cargo market • Ability to work in a fast paced environment handling multiple initiatives and prioritize own workload. • Autonomy in the role and capacity management. • Must be articulate and possess good interpersonal skills. • Competences in IT programs, strong analytical skills, planning and organization Working hours are; Monday to Friday 9am - 5.30pm As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry

We are recruiting for our client based near to Heathrow, a Project coordinator or someone with Multi Modal knowledge within a Freight Forwarding envirnoment This is a Mon to Fri position, 9-530pm - Ideally you will have 5-10 years experience and Salary £38-50k depending on experience Outline of the role: Maintain Customer Service Import & Export, ensures (within the functional scope) operational excellence, high productivity and customer satisfaction. Duties Include: Dealing with multimodal transport operations(Road, sea, air, import, export, warehousing, out of gauge cargo Order acceptance Operations consulting, planning & scheduling Service decision Ad hoc quotation to customers Urgent deliveries controlling, reporting Follow-up on cargo customs clearance and timely delivery File opening Pick-up arrangement Booking Booking of direct/back to back shipments with carrier Customer Inquiries Operational Job Costing Arrival notification to customer Coordination of transit shipments activities Receiving of customer’s instructions Cooperation with customs subcontractor and control on its activities Provide Track & Trace info Irregularity management/handling within his/her responsibility Assure Temporary import / export files controlling / letters submitting. Maintain area standard operational processes Ensure customer retention and customer satisfaction Provide forwarding / logistic support to sales Provide performance on operational excellence and initiate corrective measures Assure operational excellence within his/her responsibility Assure the correct and full use of operation enabling applications Requirements & Skills Knowledge (air / logistics / SCM) preferably in Projects – Oil & Gas, mining, energy sectors. Communication & Interpersonal skills Customer minded Educational background & work experience Preferable Operational industry experience Preferably international working experience Language skills: Fluent in English

Ocean Freight Operator Location: Heathrow AreaSalary: £32,000 - £40,000 (DOE)Hours: Monday to Friday | 09:00 - 17:30 The Role We are currently recruiting for an experienced Start-to-Finish Ocean Freight Operator to join a busy and well-established freight forwarding business. This role will involve managing both Ocean Imports and Exports from booking through to final delivery and invoicing. The successful candidate will be responsible for handling shipments end-to-end, liaising with customers, overseas agents, shipping lines, hauliers, and customs authorities to ensure smooth and efficient movement of cargo. Key ResponsibilitiesManage Ocean Import and Export shipments from start to fin...

Our client, a well-established freight forwarding and logistics company based local in.Airfreight Import Operative to join their growing import team.This is an excellent opportunity for an import professional with strong customs knowledge and experience managing high-value shipments in a fast-paced

Operations Specialist Location: Heathrow Salary: Negotiable (Depending on Experience) Ready to take the next step in your freight forwarding career? We're working with a well-established and expanding logistics business that is looking to recruit an experienced Operations Specialist to join t

Our client close to Heathrow is looking to recruit an Aerospace OperatorJob summary:The position is focused on ensuring we meet our customers expectations by providing excellent customer service including customs clearances, quotes, arranging shipments, invoicing and all other functions as required. The candidate should be prepared to be involved multi modal activities as required and provide support to the supervisor during holiday and absent periods from the office. The role is mainly Exports, Imports is Road from Europe knowledge of T1's is beneficial.Key Activities:Remain in contact with customers and suppliers to maintain relationshipsBe a part of the on-call rota contracted to a 1 in 3 weeks basisCost controlCompletion of end-to-end forwarding activities as the individual role requiresFollow strict and time sensitive SOPs/KPIs to ensure compliance...

We are looking for a Key Account Manager to join our growing SME freight forwarding and logistics business based in Hayes. This is a full-time role responsible for managing and developing relationships with key eCommerce customers. The successful candidate will act as the primary point of contact for strategic accounts, ensuring exceptional service delivery, identifying growth opportunities, and collaborating with operational teams to deliver tailored logistics solutions. Key ResponsibilitiesManage and develop relationships with key eCommerce and logistics accounts.Act as the main point of contact for customers, ensuring high levels of service and customer satisfaction.Identify opportunities to increase revenue through additional freight, fulfilment, warehousing, and value-added services.Conduct regular business reviews and performance meetings with customers.Work closely with warehousing, freight, customs, customer...

Understand role of the Perishables team and our business.Build strong, collaborative relationships with our customers.Delivering consistently high levels of customer satisfaction.Participate in Team Meetings ensuring “To Do’s” are completed by the deadlines.Customs Entries where applicable.Arr

We have a new opportunity to join a dynamic and progressive Freight Forwarder as Import Manager. Our client is looking for an experienced Import Manager with a strong operational backgound, freight forwarding background and a proven ability to lead and develop teams.

Air Import Clerk, Air Export Clerk, Air Freight Operator, Air Freight Coordinator, Air Operations Coordinator, or Freight Forwarding Operator. Salary & Benefits for an Air Operations Coordinator. Why Apply for this Air Operations Coordinator Position?.

This specialist Freight Forwarding company located very close to Heathrow are now recruiting for an AIR EXPORT TRAINEE to join their growing team.

London (Hybrid – 3 days in the office, 2 days from home).We're recruiting for an ambitious.Sales & Marketing team within a global logistics business.This is an excellent opportunity for a marketing graduate or someone with early commercial marketing experience looking to develop their career w

Strong understanding of air freight processes and export documentation. The successful candidate will have strong air export experience and be confident managing shipments, documentation, airline bookings, and customer requirements within a fast-paced environment. Build and maintain strong relations

Right Now Group are recruiting for an experienced.This is an exciting opportunity to join a busy import operations team, managing international airfreight shipments from start to finish for a diverse portfolio of customers.Working within a fast-paced freight forwarding environment, you'll play a key

Our client, a leading global logistics provider, is seeking an experienced Air Export Operator to join their growing team. This is an excellent opportunity for a freight forwarding professional looking to develop their career within a well-established and highly respected organisation. As an Air Export Operator, you will be responsible for managing air export shipments from start to finish, ensuring all movements are completed efficiently and in line with customer requirements. Key responsibilities include: • Coordinating export shipments from collection through to final departure., • Booking cargo with airlines and managing shipment schedules., • Preparing and processing all export documentation, including MAWBs, B2B and consolidation shipments., • Completing accurate export customs declarations in accordance with HMRC regulations., • Following customer SOPs and maintaining high levels of service delivery., • Providing customers with regular updates throughout the shipment lifecycle, from collection through to arrival., • Liaising with airlines, suppliers, customs authorities and internal departments to ensure smooth operational performance., • Managing shipments with both operational and financial accountability.

We are recruiting on behalf of one of the UKs leading freight forwarding company for an experienced.This is an excellent opportunity for someone with at least 2 years experience in freight forwarding experience working 4 on 4 off.You will be responsible for managing import shipments from start to fi

Our client, a well-established and growing freight forwarding and logistics organisation, is seeking an experienced Export Pricing & Operations Specialist to join their team. Pricing & Quotation Management. Act as the primary point of contact for complex export pricing enquiries across Air, Sea, and

Full job description We are currently recruiting on behalfof our client for an exciting opportunity for an Air Imports Export Supervisor to join a dynamic Air Freight team . This is a fantastic role where you will play a key part in driving operational excellence and delivering a first-class service to global customers. As the Air Imports Supervisor within the International Freight Forwarding Operations (IFFO) customs team, you will lead, develop, and support a high-performing team, ensuring all inbound and outbound shipments are processed accurately, efficiently, and in full compliance with regulatory requirements. You will play a key role in maintaining service quality across a fast-paced 24/7 operational environment. What youll be doing: • Lead, coach, and supervise the IFFO customs team to ensure high performance and adherence to procedures, • Manage daily workloads and delegate tasks effectively to meet deadlines and service levels, • Oversee customs formalities for all air freight import and export shipments, • Ensure full compliance with customs regulations, proactively identifying and mitigating operational risks, • Support branch teams by embedding compliant processes and best practice, • Monitor ...

Our client is looking for a Cargo Reservations Agent to provide best in class customer experience to our forwarding and airline customers, in order to maximise revenue opportunities & grow market share for our Airlines.

We are looking for an experienced.This role is ideal for someone with a background in air freight forwarding who can confidently manage export shipments from start to finish while ensuring a high level of customer service and operational accuracy.You will be responsible for coordinating export shipm

We are seeking two experienced Air Import Clerks to join a busy air freight operation based at Heathrow. You will be responsible for managing import shipments from arrival through to customs clearance, ensuring compliance with all relevant regulations and delivering a high level of service to customers. Key Responsibilities • Manage air import shipments from arrival to final delivery, • Prepare and check import documentation including AWBs, invoices, and permits, • Coordinate customs clearance and submit declarations, • Liaise with customers, airlines, and warehouse teams, • Track shipments and resolve delays or discrepancies, • Ensure compliance with customs and CAA regulationsRequirements, • Previous experience in air import or freight forwarding, • Strong knowledge of customs procedures and documentation, • Good communication and organisational skills, • Ability to work efficiently in a fast-paced environment Hours: 18:00 06:00 (4 on / 4 off) AMRT1_UKTJ ...

Role: Business Development Manager - Freight Forwarding Location: Middlesex Position: Full-Time, 9:00-5:30 Salary: Depending on experience + Uncapped Commission Our client is a growing and well-established international freight forwarding and logistics business, providing tailored shipping and supply chain solutions across air, sea, and road freight services. Due to continued growth, they are looking to appoint an ambitious and commercially driven Sales Executive / Business Development Manager to join their expanding team. The Role This is an excellent opportunity for a motivated sales professional to develop new business opportunities and build long-term client relationships within the freight forwarding and logistics sector. The successful candidate will play a key role in driving company growth by identifying prospects, generating leads, and securing new business. Key Responsibilities: • Identify, develop, and secure new business opportunities across international freight markets, • Build and maintain strong relationships with prospective and new clients, • Focus on developing trade lanes, particularly between the USA and the UK, • Manage the full sales cycle from lead generation through to closing and onboarding new accounts, • Self-generate new business opportunities through cold outreach, n...

Develop and implement effective sales strategies to achieve and exceed targets. Provide regular sales reports, forecasts, and market insights to management. Previous experience in sales or business development (experience in logistics, freight forwarding, or supply chain is highly desirable).

Due to continued growth, they are looking to appoint a Sales Administrator to support their expanding commercial function.

A major UK & International freight forwarding company are looking for add a Road Freight Import or Export clerk to their rapidly expanding road freight, Cross trade team,.The ideal candidate must have some road freight experience either Import or Export.ROLE: Road Freight - Import or Export.HOURS: M