2nd Line Engineer
hace 20 días
Newcastle upon Tyne
Role - 2 Line EngineerLocation - NewcastleSalary - £35,000 \n \n Hiring ASAP!!!! \n \n Fancy solving real problems for real clients, on real infrastructure - not just tickets?We are partnered with fast growing MSP, who are looking for a sharp, 2nd Line Engineer to join our Newcastle team and make an immediate impact.This isn't a role where you'll be stuck doing the same five fixes on repeat. You'll be hands-on across Azure, Microsoft 365, VMware/Citrix, and a huge variety of client environments - building your skills fast while being the trusted voice clients turn to when things go wrong. \n \n What You'll Be Doing \n\n • Delivering first-class 1st/2nd line support and being the go-to for client IT queries\n, • Diagnosing everything from desktop hiccups to server-level issues, under time pressure and loving it\n, • Keeping Active Directory, GPOs and Exchange running smoothly\n, • Getting stuck into networking - TCP/IP, VLANs, firewalls, wireless configs\n, • Working with firewall platforms like Fortigate, Cisco, SonicWall and WatchGuard\n, • Managing backups via Azure and Veeam, and virtualisation across Hyper-V, VMware, AVD and RDS\n, • Becoming the office expert on O365 and MFA\n, • Documenting your wins so the whole team levels up\n\n \n What You'll Bring \n\n • 3+ years in a similar IT role, ideally MSP or customer-facing\n, • A genuine passion for enterprise tech - networking, servers, endpoints, cloud, security\n, • Confidence with Microsoft 365, Azure, Windows Server and AD\n, • Exposure to cyber security tools - firewalls, web filters, advanced protection\n, • VMware/Hyper-V experience, and ideally some Veeam know-how\n, • Bonus points for Mac support experience\n, • Certifications a plus: Microsoft Azure/365, VMware VCP, Citrix, Veeam\n, • Willingness to travel to client sites across the UK when needed\n\n Our CultureOur values drive everything. We're a fun, fair place to work where people are genuinely supported to grow - with Culture Champions making sure that's more than just words on a wall. \n Ready to Jump In?Apply with an up-to-date CV to be considered!