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Using a sales-driven approach to maximise conversion rates and secure bookings on the first call. Wi-Fi, upgrades) to increase booking value. We’re Hiring: Hotel Booking Agent.

Your mission is to bring them together into a cohesive post‑booking journey: one where customers can find answers and resolve issues independently, and where a human is always available quickly, with full context, ready to step in when it matters. We are looking for a Senior Product Manager to joi

We are looking for a Senior Product Manager to join our post‑booking product team — owning the full customer experience from the moment a trip is confirmed to the moment the traveller gets home safely. Post‑booking is everything that happens after a customer hits confirm — flight changes, ho

You will engage with client inquiries, help with bookings, and ensure satisfaction throughout their journeys.

Your Mission Managing high volumes of inbound calls focused on hotel reservations, including new bookings, amendments, and cancellations Converting enquiries into confirmed reservations by confidently guiding customers through the booking process Using a sales-driven approach to maximise conversion