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Using a sales-driven approach to maximise conversion rates and secure bookings on the first call. Wi-Fi, upgrades) to increase booking value. We’re Hiring: Hotel Booking Agent.

You will engage with client inquiries, help with bookings, and ensure satisfaction throughout their journeys.

Your Mission Managing high volumes of inbound calls focused on hotel reservations, including new bookings, amendments, and cancellations Converting enquiries into confirmed reservations by confidently guiding customers through the booking process Using a sales-driven approach to maximise conversion