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  • Recepcionista Spa y Gym
    Recepcionista Spa y Gym
    il y a 9 jours
    Temps plein
    Sarrià-Sant Gervasi, Barcelona

    The place… Located on Avenida Tibidabo, our third Casa in the city will include a state-of-the-art gym, a full-service spa and hair salon, an 18 m² outdoor pool, a café, and two floors of club space. Job Purpose As a Spa & Gym Recepcionist with Soho House, your role is to make sure that our members and guests have an amazing experience every time. You will deliver an excellent first impression and a warm greeting to everyone as they come in. You will showcase our Values: Collaboration, Simplicity, Kindness and Passion. Main Duties • Ensure every member is welcomed by their name and guest is welcomed with open arm and in a hospitable manner: the Soho House way is warm and friendly., • Well- versed on standard operating procedures, menus, amenities and collect laundry for Housekeeping Department., • Learn about all the different services and how much Soho House Gym & Spa has to offer., • Maintain a clean, sanitary and safe environment: reception area., • Manage members lists, bookings Spa services and Booking personal training classes, • Support, direct, solve problem in real- time to ensure any guest related concerns are addressed straight away., • Build a positive relationships with members and guest., • Communicate and red flag any feedback to the management team., • Influence a fun and positive atmosphere by being approachable and professional., • Welcome new hire and train everyone to the Soho House standards ie: Steps of service, Soho House knowledge. Requirements A successful Spa & Gym Receptionist for Soho House will ideally have up to 2 years’ experience in a busy high-profile venue and a natural flair for first class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success. • Strong attention to details, • Excellent customer service, • Fluent in English and Spanish, • Organised and reliable Ability to handle feedback to achieve member satisfaction, • Ability to multitask and work in a fast-paced environment, • Ability to understand and follow written and verbal instructions, • Excellent interpersonal, communication and problem solving skills. What we are offering? • Team meal whilst on shift prepared by our chefs, • Soho Friends Membership, • 50% Team discount on Food & Drink, 7 days a week, • Team Room Rates; Any Bedroom, Any House, $100 a night, • Birthday Day Off, • Discount on Cowshed products and Soho Home (up to 50%), • Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate., • Continuous training to develop yourself personally and professionally, • Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more

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  • B&F Coordinator Trainee - W Barcelona
    B&F Coordinator Trainee - W Barcelona
    il y a 12 jours
    Temps plein
    Eixample, Barcelona

    Take your Food and Beverage experience to the next level with our B+F admin internship program: ARE YOU READY? -Hospitality & B&F Background -Fluent in Spanish and English (knowledge of Catalan is a plus) -MS Word and Excel -Current college or university student -For start in October with a duration of approximately 6 months HEY, LET’S GET TO WORK - Managing the program “clock machine”. - Control timetables and changes for F&B employees, holidays and bank holidays. - Controlling of groups and convention. - Collaborate with the team in sharing information about Breakfast reports and TripAdvisor reports. - Provide support to the team at the restaurants and bars when needed. - Attendance to departmental meetings and the BEO meetings. - Assist the B&F Coordinator with the booking process of events celebrated throughout the different venues. - Use of My Micros reports and introduction to the management of EMC (Enterprise Management Console). - Liaise with temporary agencies and forecasting its cost. - Assist with administrative duties to the department. - Collaborate and assist in the elaboration of restaurant menus. Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, you'll be better prepared to pursue opportunities post graduation. Here's to exploring, kickstarting your dream career, and joining us on your journey! To be considered for an internship, you must be a current college or university student. Want to join us? Apply now! Marriott International is the worlds largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? marriotthotelinternship At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

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  • Recepcionista de Hotel
    Recepcionista de Hotel
    il y a 1 mois
    Temps plein
    L'Hospitalet de Llobregat

    Recepcionista – Hostel (Zona Collblanc / Camp Nou) Hostel ubicado junto a la estación de metro de Collblanc, a pocos pasos del Camp Nou, busca incorporar un/a recepcionista. Nuestro objetivo es que cada huésped se sienta como en casa, priorizando siempre el trabajo en equipo y una excelente atención al cliente. Perfil que buscamos: • Vocación de servicio y actitud positiva para contribuir a un buen ambiente en el hostel., • Capacidad para resolver problemas de forma ágil y eficiente., • Nivel medio/alto de español e inglés (imprescindible). Otros idiomas serán valorados., • Persona multifuncional, con disposición para asumir distintas tareas más allá del front desk., • Experiencia previa en recepción valorada, pero no excluyente., • CAPACIDAD DE LIDERAZGO del equipo. Funciones principales: • Recepción, atención al cliente y resolución de conflicto., • Gestión de OTAs (Booking, Hostelworld, etc.)., • Coordinación de limpieza y mantenimiento del albergue., • Control de inventario, • Gestion de equipo y operaciones (horarios, formación, relaciones internas), • Entrega de informes mensuales y facturación Condiciones: • Jornada de 40 horas semanales., • Turno mixto de mañanas, tardes o noches (si se requiere) (5 turnos por semana)., • Horarios fijos cada semana. Si te gusta trabajar con personas, en un entorno dinámico y multicultural, esta puede ser una gran oportunidad para ti. ------------- Night Receptionist – Hostel (Collblanc / Camp Nou Area) Hostel located next to Collblanc metro station, just steps from Camp Nou, is looking for a Night Receptionist to join the team. Our goal is to make every guest feel at home, always putting guests first and working collaboratively. What we’re looking for: • Strong customer service mindset and positive energy to contribute to a great hostel atmosphere., • Problem-solving skills and the ability to handle situations efficiently., • Intermediate/advanced level of Spanish and English (required). Additional languages are a plus., • A proactive and versatile person—reception work goes beyond the front desk., • Previous experience is valued but not required., • TEAM LIDERSHIP skills. Main responsibilities: • Reception, customer service, and conflict resolution., • Management of OTAs (Booking.com, Hostelworld, etc.)., • Coordination of hostel cleaning and maintenance., • Inventory management., • Team and operations management (scheduling, staff training, and internal relations)., • Delivery of monthly reports. Conditions: • 40 hours per week., • Mixed shift (morning, afternoons or nights, if needed), 5 shifts per week., • Fixed weekly schedule. If you enjoy working with people in a dynamic, multicultural environment, this could be a great opportunity for you.

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