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Job Description Assistant Store Manager Location: Studio City, CA | Calabasas, CA Reports To: Store Manager Company Description FEATURE has been providing iconic, limited-edition footwear, high-end apparel, and accessories for over a decade. Starting as a small sneaker store in Chinatown near the Las Vegas strip, we took a passion for sneaker culture and turned it into a movement of art + fashion, cultivating premium menswear from all over the globe. We’re home to over 120 of the most exclusive top-tier brands, from Nike and Stone Island to Off-White and Comme des Garçons, including our private label brand of essential cut and sew apparel. At FEATURE, we’re in a never-ending pursuit of the latest and greatest niche brands and are always evolving while offering some of the most exclusive, limited-release products in the world. We are now rapidly expanding with the success of our online store, our flagship location at Wynn Las Vegas, our original store in Chinatown, Las Vegas, and our retail locations in Calabasas, Studio City, and San Diego, California, as well as Scottsdale, Arizona. Position Overview The Assistant Store Manager (ASM) is a key member of the store leadership team and serves as the Store Manager's primary partner in driving sales, developing team members, and executing daily operations. This role is responsible for helping create an exceptional customer experience while ensuring operational excellence and maintaining the standards that define the FEATURE brand. The ASM plays an active leadership role in coaching employees, driving business results, maintaining inventory accuracy, and supporting all aspects of store operations. In the absence of the Store Manager, the Assistant Store Manager assumes responsibility for leading the business, making sound operational decisions, and ensuring the store continues to operate efficiently while delivering an exceptional customer experience. Key Responsibilities The Assistant Store Manager plays a vital role in supporting the Store Manager and driving the overall success of the store through leadership, operational excellence, sales performance, and team development. Leadership & Team Development • Serve as Manager on Duty (MOD) when assigned and confidently lead the store in the absence of the Store Manager., • Lead by example while promoting FEATURE's "All Things Good" customer experience., • Coach, motivate, and develop team members through ongoing feedback, training, and performance coaching., • Assist with recruiting, interviewing, onboarding, and training new employees., • Identify and develop future leaders while promoting employee growth and engagement., • Foster a positive, collaborative, and accountable work environment., • Delegate responsibilities effectively to ensure operational excellence., • Hold team members accountable to company policies, procedures, and performance expectations. Sales & Client Experience • Drive achievement of daily, weekly, monthly, and quarterly sales goals., • Monitor and coach performance around key retail metrics, including:, • Conversion, • Units Per Transaction (UPT), • Average Transaction Value (ATV), • Average Unit Retail (AUR), • Cross-Sell Percentage, • Lead by example through exceptional customer engagement and selling behaviors., • Build and maintain strong customer relationships through clienteling initiatives., • Encourage repeat business by delivering memorable customer experiences., • Analyze sales trends and partner with the Store Manager to implement action plans that improve business performance. Operations & Store Execution • Ensure all opening, closing, daily, weekly, and monthly operational procedures are completed accurately and efficiently., • Oversee shipment processing, inventory movement, transfers, order fulfillment, and client invoicing., • Ensure company systems, including Shopify, Deposco, Asana, and other operational platforms, are utilized accurately and consistently., • Support execution of company initiatives, product launches, store events, marketing campaigns, and operational improvements., • Ensure compliance with company policies, procedures, safety standards, and operational expectations. Inventory & Product Management • Maintain optimal inventory levels based on customer demand, traffic, trends, and business needs., • Monitor product sell-through and identify opportunities for replenishment, transfers, merchandising, and inventory optimization., • Maintain inventory accuracy through cycle counts, audits, and operational controls., • Investigate and resolve inventory discrepancies promptly., • Monitor inventory shrink and support loss prevention initiatives., • Maintain organized, accurate, and efficient stockroom operations. Store Standards • Maintain exceptional visual merchandising standards throughout the store., • Ensure the sales floor and stockroom remain clean, organized, and customer-ready., • Uphold company dress code, presentation, and brand standards., • Maintain a premium shopping environment that reflects the FEATURE brand and enhances the customer experience. Communication & Business Partnership • Communicate store performance, operational updates, staffing concerns, and business opportunities to the Store Manager., • Complete required reports, audits, operational logs, and documentation accurately and on time., • Collaborate with cross-functional departments to support company initiatives., • Assist the Store Manager in developing action plans that support sales growth, operational consistency, and team performance. Financial Performance • Support the achievement of store sales and financial goals through strong operational execution., • Monitor key performance indicators and identify opportunities to improve business performance., • Assist with expense management and operational efficiencies while maintaining company standards., • Review store performance metrics and contribute recommendations that drive continuous improvement. Project Management & Problem Resolution • Support store projects and special initiatives, including product launches, marketing campaigns, store events, and operational improvements., • Resolve escalated customer concerns professionally while maintaining FEATURE's commitment to exceptional service., • Address employee concerns appropriately and partner with the Store Manager on performance or operational matters when necessary., • Exercise sound judgment and make timely business decisions that support company objectives. Additional Responsibilities • Demonstrate flexibility by supporting additional projects, initiatives, and responsibilities as reasonably assigned to meet evolving business and operational needs., • Perform other duties consistent with the scope and responsibility of this position as assigned by management. Qualifications • Minimum of three (3) years of progressive retail leadership experience., • Previous experience as an Assistant Manager, Department Manager, or similar leadership role preferred., • Proven ability to lead, coach, and develop high-performing teams., • Strong communication, organizational, leadership, and problem-solving skills., • Demonstrated ability to analyze business performance and make sound operational decisions., • Experience with retail POS, inventory management systems, and Microsoft Office or Google Workspace preferred., • Ability to thrive in a fast-paced retail environment while maintaining attention to detail., • Flexible schedule, including evenings, weekends, and holidays, as business needs require. Benefits • Commission on most Feature merchandise, in accordance with the company’s commission policy, • Employee discount on most Feature products, • 401(k) plan eligibility, in accordance with plan terms, • Sick time in accordance with applicable state and local laws Physical Requirements • Ability to stand and walk for extended periods., • Ability to bend, kneel, stoop, reach, climb ladders, and move throughout the sales floor and stockroom., • Ability to regularly lift and move merchandise weighing up to 40 pounds., • Ability to perform the essential functions of the position with or without reasonable accommodation. Disclaimer This job description is intended to describe the general nature and level of work performed by employees in this position. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Responsibilities may be modified or additional duties assigned as business needs evolve. FEATURE is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace.

Job Description Role Overview This person manages their own book AND actively elevates the team around them. They do not wait for direction in either dimension. On the account side: proactive supply growth, data-driven prioritization, and commercial thinking from day one. On the team side: leading KPI reviews, being the go-to resource for ideas, coaching AMs through problems. The AI angle is genuine — we want someone who is already exploring these tools, has opinions about what they can do, and is excited to bring that curiosity to the team. In this role, you will: 1. Account management — existing seller base • Own and grow a defined book of existing US seller accounts — supply health, GMV growth, and relationship quality, • Proactively identify supply gaps on accounts and arrive at the Director with a plan — not a flag, • Assess each account's full potential: what do they have that we need, and what makes GOAT their preferred listing platform, • Present regular, data-driven business reviews to accounts — commercially compelling, not just informational 1. Team lead responsibilities • Act as the go-to resource for the regional AM team: share ideas, market intelligence, and help teammates move from insight to action, • Lead weekly KPI reviews for your account set autonomously — pull the numbers, draw your own conclusions, and bring a formulated plan to the Director, • Contribute actively to team-level reviews: bring original thinking on what is working, what is not, and where the team should focus, • Coach AMs through 1:1s — help them develop commercial instincts, sharpen their data usage, and hold their accounts to supply outcomes, • Lead execution of seller initiatives and team projects from proposal through to measurement3. Market intelligence, • Continuously monitor market dynamics — what is selling on other platforms, which brands and categories are gaining momentum, where GOAT has supply gaps relative to demand / other platforms, • Translate market signals into commercial action: if something is trending externally, your accounts and the team should be moving on it, not reading about it after the fact, • Feed regional intelligence into the Director and the strategy team on a consistent cadence4. AI and automation, • Actively use AI tools in day-to-day work: outreach, account performance summaries, market research, workflow automation, • Bring genuine curiosity — explore new tools, test what works, and share what you find with the team, • Be a practical reference point for AI usage across the AM team: not the only person using these tools, but someone who sets the tone for how the team thinks about them, • Identify repetitive workflows that could be automated and bring those ideas to the Director We are looking for: • Player-coach: manages their own accounts at a high level while actively supporting the team around them. Does not treat the lead responsibilities as a burden — is energized by helping others succeed, • Genuine self-starter: spots opportunities and moves on them. Brings ideas before being asked. Has opinions on how to grow the business and is willing to advocate for them, • AI-curious: actively exploring AI tools, not waiting for someone to hand them a workflow. Has already used AI to improve something about how they work and is excited about where it goes next, • Market-aware: knows the apparel and resale landscape — what is selling, what buyers want, how the competitive environment is shifting — and uses that knowledge commercially, not just conversationally, • Data-driven: pulls and interprets account performance data independently. Forms conclusions and arrives with a recommendation, not a data dump, • Team developer: elevates the people around them. Shares what they're seeing, helps others think through problems, and is energized by the team's performance — not just their own book, • 5+ years in account management — wholesale, brand, or retail; luxury and resale apparel strongly preferred, • People management or team lead experience, • Demonstrated AI tool usage — active and exploratory, not theoretical, • Confidentiality and discretion is a mustWhat success looks like in 30 / 60 / 90 days, • 30 Days, • Full account list reviewed, prioritized, and first seller conversations started. First KPI review led autonomously. First AI tool or workflow improvement identified and either in use or proposed to the Director., • 60 Days, • Supply health gaps on key accounts identified with action plans in place. Contributing meaningfully to team KPI reviews — bringing commercial perspective, not just data. At least one idea brought to the Director on a growth opportunity or team improvement., • 90 Days, • Measurable supply and GMV contribution visible. Recognized by AMs on the team as a resource they come to. The director will spend more time coaching than directing this person.GOAT Group uses geographic pay tiers based on the employee's home state to align compensation with market differences across the U.S. Hiring Range: Tier 1 (Includes states such as California, New York (including New York City), Washington, Illinois and other higher-cost markets) $98,600 - $123,200 USD Tier 2 - (Includes mid-cost markets across the U.S.) $88,800 - $111,000 USD Tier 3 - (All other U.S. locations) $83,900 - $104,800 USD The hiring range for this position is below, plus benefits (401K, paid time off, dental, medical, vision, disability, life insurance options). To determine starting pay within the hiring range, we carefully consider a variety of factors, including primary work location, role/level, a candidate's skills, experience, market demands, and internal parity. You may reach out to a recruiter for additional information. Hiring Range:$83,840—$123,200 USD GOAT Group represents the leading platforms for authentic sneakers, apparel and accessories. Operating four distinct brands–GOAT, Flight Club, Grailed and alias–GOAT Group has a global community of more than 60 million members across 170 countries. GOAT is the global platform for the greatest products from the past, present and future. Since its founding in 2015, GOAT has become one of the leading and most trusted sneaker platforms in the world, and has expanded to offer apparel and accessories from select emerging, contemporary and iconic brands. Through its unique positioning between the primary and resale markets, the company offers styles across various time periods on its digital platforms and in its retail locations, while delivering products to over 60 million members across 170 countries. Established in New York City over 15 years ago, Flight Club revolutionized sneaker retail as the original consignment store for rare shoes. Carrying the rarest exclusives and collectible sneakers, Flight Club has evolved from a one-stop sneaker destination, to a cultural hub for sneaker enthusiasts and novices alike. With three brick-and-mortar locations in New York City, Los Angeles and Miami, Flight Club remains the premier source for authentic, rare sneakers. Founded in 2013, Grailed is the leading community-driven marketplace for rare luxury, streetwear and vintage fashion. The marketplace was built for enthusiasts, by enthusiasts, and features products from brands including Supreme, Raf Simons, Gucci, Saint Laurent, Balenciaga, Prada and more. With a highly curated selection of resale pieces including inventory exclusive to the platform, Grailed makes fashion accessible. The company is backed by strategic investor Foot Locker, Inc. as well as some of the leading names in venture capital including Park West Asset Management, T. Rowe Price Associates, Inc., Franklin Templeton, Adage Capital Management, Ulysses Management, D1 Capital Partners, Accel, Andreessen Horowitz, Index Ventures, Matrix Partners, Upfront Ventures, Webb Investment Network and Y Combinator. GOAT Group will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, if applicable. By applying, you authorize GOAT Group to send you text messages regarding your job application, interview and/or onboarding process, and other job opportunities at GOAT Group. If you are a California resident, please review our California Privacy Rights Notice for Job Applicants. If you are an EU or UK resident, please review our EU / UK Candidate & Employee Privacy Notice.

Job Description About the team At GOAT Group, the Engineering team is an integral part of our dynamic company. By joining the team, your skills will be front and center, working alongside other passionate individuals to solve problems and build software. From launching compelling new consumer experiences, tackling global logistics challenges to scaling infrastructure to facilitate our rapid growth – technology is essential to driving our vision forward. The work you do will change the way the world shops, while also empowering entrepreneurs, including individual sellers, brands and boutiques. We are looking for a Senior Backend Engineer to join our Consumer team. This is an immediate, high-impact role, you will own backend architecture and execution across our consumer facing features. We need someone who doesn't wait to be told what to build, you see the opportunity, rally the team, and ship it. The team has high autonomy to come up with innovative initiatives, ship them quickly and iterate. What You'll Do • Lead backend architecture and system design, proactively proposing and driving new systems that support critical customer facing features, • Take point on initiatives, owning the backend roadmap, driving technical decisions, and coordinating cross-functional delivery, • Optimize existing systems for performance, reliability, and cost. You treat production health as a first-class priority, not an afterthought, • Serve as the team's technical anchor: set engineering standards, lead design reviews, unblock teammates, • Manage technical roadmap and problems of significantly larger scope, from formulating an efficient game plan to delivering stable, well-tested features on time, • Make technical recommendations that improve the codebase while minimizing risk; identify and fix (or ideally prevent) bugs and performance bottlenecks, • Coordinate and communicate seamlessly across engineering, product, and design teams, • Leverage AI coding tools (Claude, Codex, etc.) to accelerate development velocity for yourself and the team What We're Looking For • 5+ years of software engineering experience, with deep expertise in backend / distributed systems, • Proven track record of leading a team to execute and ship features, you've been the tech lead others rely on, • Strong proficiency in Go, Python, Ruby, or similar backend languages/frameworks, • Hands-on experience designing, building, and scaling distributed systems that handle real-world traffic at scale, • Proficient with AI-assisted development tools (Claude, Codex, Copilot, etc.) and a believer in using them to multiply team output, • A T-shaped engineer / generalist mindset with deep expertise in at least one domain (e.g., API design, data pipelines, event-driven architectures, infrastructure), • A proactive ownership mentality, you don't wait for permission to improve things; you identify problems, propose solutions, and execute, • Comfortable navigating ambiguity, handling conflict constructively, and building consensus across teams with competing priorities, • Familiarity with the technologies, tradeoffs, and design patterns emerging in modern web services and cloud-native architectures, • Bachelor's degree in Computer Science or equivalent practical experience Nice to Have • Frontend experience (React, TypeScript, iOS, Android or similar), we value engineers who can work across the stack when needed, • Familiarity with ecommerce applicationsGOAT Group uses geographic pay tiers based on the employee's home state to align compensation with market differences across the U.S. Hiring Range: Tier 1 (Includes states such as California, New York (including New York City), Washington, Illinois and other higher-cost markets) $146,720 - $183,400 USD Tier 2 - (Includes mid-cost markets across the U.S.) $132,160 - $165,200 USD Tier 3 - (All other U.S. locations) $124,800 - $156,000 USD The hiring range for this position is below, plus benefits (401K, paid time off, dental, medical, vision, disability, life insurance options). To determine starting pay within the hiring range, we carefully consider a variety of factors, including primary work location, role/level, a candidate's skills, experience, market demands, and internal parity. You may reach out to a recruiter for additional information. Hiring Range:$124,800—$183,400 USD GOAT Group represents the leading platforms for authentic sneakers, apparel and accessories. Operating four distinct brands–GOAT, Flight Club, Grailed and alias–GOAT Group has a global community of more than 60 million members across 170 countries. GOAT is the global platform for the greatest products from the past, present and future. Since its founding in 2015, GOAT has become one of the leading and most trusted sneaker platforms in the world, and has expanded to offer apparel and accessories from select emerging, contemporary and iconic brands. Through its unique positioning between the primary and resale markets, the company offers styles across various time periods on its digital platforms and in its retail locations, while delivering products to over 60 million members across 170 countries. Established in New York City over 15 years ago, Flight Club revolutionized sneaker retail as the original consignment store for rare shoes. Carrying the rarest exclusives and collectible sneakers, Flight Club has evolved from a one-stop sneaker destination, to a cultural hub for sneaker enthusiasts and novices alike. With three brick-and-mortar locations in New York City, Los Angeles and Miami, Flight Club remains the premier source for authentic, rare sneakers. Founded in 2013, Grailed is the leading community-driven marketplace for rare luxury, streetwear and vintage fashion. The marketplace was built for enthusiasts, by enthusiasts, and features products from brands including Supreme, Raf Simons, Gucci, Saint Laurent, Balenciaga, Prada and more. With a highly curated selection of resale pieces including inventory exclusive to the platform, Grailed makes fashion accessible. The company is backed by strategic investor Foot Locker, Inc. as well as some of the leading names in venture capital including Park West Asset Management, T. Rowe Price Associates, Inc., Franklin Templeton, Adage Capital Management, Ulysses Management, D1 Capital Partners, Accel, Andreessen Horowitz, Index Ventures, Matrix Partners, Upfront Ventures, Webb Investment Network and Y Combinator. GOAT Group will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, if applicable. By applying, you authorize GOAT Group to send you text messages regarding your job application, interview and/or onboarding process, and other job opportunities at GOAT Group. If you are a California resident, please review our California Privacy Rights Notice for Job Applicants. If you are an EU or UK resident, please review our EU / UK Candidate & Employee Privacy Notice.

Job Description About the Team The Operations team manages our worldwide distribution network and is responsible for authenticating our sneakers, fulfilling orders and ensuring on-time delivery to buyers. Through our technological innovation and logistical efficiency, you will join a team that prides itself on being the most trusted marketplace in the industry while shipping and processing tens of millions of products for our global buyers and sellers. Role Overview The Lead of Operations Quality & Performance will support the ongoing growth and sustainability of GOAT Group's quality performance program. They will work directly for the Manager of Operations Quality & Performance to ensure the quality performance program is maintained, optimized, and consistently adhered to across our global warehouse network. These efforts will play a critical role in improving operational excellence and providing a world-class customer experience. The Lead will also have an immense impact on our cost of poor quality, directly impacting profitability. The Lead of Operations Quality & Performance will be required to work on-site every day in our local warehouse. The Lead will be required to conduct internal audits to assess adherence to GOAT Group's standards, compile results into a data-driven report, and provide feedback to the leadership team. Based on audit findings, the Lead is expected to execute training sessions that will improve process accuracy, depending on each department's needs. Additionally, the Lead is expected to review and analyze the weekly Quality Performance report to identify trends and areas of opportunity to discuss with each facility. In this role, you will: • Assist the Manager, Operations Quality & Performance in maintaining and optimizing the quality performance program to ensure alignment with company standards and objectives., • Analyze data and quality performance metrics to identify trends, opportunities, and areas for improvement within our operations, • Collaborate with operations teams to address areas of improvement and implement corrective actions to ensure that process failures are mitigated, • Provide training and guidance to warehouse teams on operational processes to improve quality performance metrics and minimize cost, • Create meaningful and interactive training material on existing and new operational processes, • Conduct regular reviews and internal audits to ensure compliance with established standards and requirements, • Assist in the preparation and distribution of reports and findings related to quality performance to operations managers and key stakeholders, • Support the Manager of Operations Quality & Performance in leading and coordinating quality-related initiatives, projects, and strategic objectives We are looking for: • 2+ years of operations experience, • 2+ years of warehouse training experience, • Experience creating and executing internal audits, • Bachelors degree preferred, • Must have the flexibility to be on site Monday through Friday, • Must be willing to travel to facilities throughout the US to evaluate the facility's process performance and conduct training when needed, • Must be able to communicate effectively with leadership within the Operations organization, • Must be a proactive problem-solver and process-improver, • Must be able to lift and move boxes (up to 35 pounds) The hiring range for this position is below, plus benefits (401K, paid time off, dental, medical, vision, disability, life insurance options). To determine starting pay within the hiring range, we carefully consider a variety of factors, including primary work location, role/level, a candidate's skills, experience, market demands, and internal parity. You may reach out to a recruiter for additional information. Hiring Range:$28—$28 USD GOAT Group represents the leading platforms for authentic sneakers, apparel and accessories. Operating four distinct brands–GOAT, Flight Club, Grailed and alias–GOAT Group has a global community of more than 60 million members across 170 countries. GOAT is the global platform for the greatest products from the past, present and future. Since its founding in 2015, GOAT has become one of the leading and most trusted sneaker platforms in the world, and has expanded to offer apparel and accessories from select emerging, contemporary and iconic brands. Through its unique positioning between the primary and resale markets, the company offers styles across various time periods on its digital platforms and in its retail locations, while delivering products to over 60 million members across 170 countries. Established in New York City over 15 years ago, Flight Club revolutionized sneaker retail as the original consignment store for rare shoes. Carrying the rarest exclusives and collectible sneakers, Flight Club has evolved from a one-stop sneaker destination, to a cultural hub for sneaker enthusiasts and novices alike. With three brick-and-mortar locations in New York City, Los Angeles and Miami, Flight Club remains the premier source for authentic, rare sneakers. Founded in 2013, Grailed is the leading community-driven marketplace for rare luxury, streetwear and vintage fashion. The marketplace was built for enthusiasts, by enthusiasts, and features products from brands including Supreme, Raf Simons, Gucci, Saint Laurent, Balenciaga, Prada and more. With a highly curated selection of resale pieces including inventory exclusive to the platform, Grailed makes fashion accessible. The company is backed by strategic investor Foot Locker, Inc. as well as some of the leading names in venture capital including Park West Asset Management, T. Rowe Price Associates, Inc., Franklin Templeton, Adage Capital Management, Ulysses Management, D1 Capital Partners, Accel, Andreessen Horowitz, Index Ventures, Matrix Partners, Upfront Ventures, Webb Investment Network and Y Combinator. GOAT Group will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, if applicable. By applying, you authorize GOAT Group to send you text messages regarding your job application, interview and/or onboarding process, and other job opportunities at GOAT Group. If you are a California resident, please review our California Privacy Rights Notice for Job Applicants. If you are an EU or UK resident, please review our EU / UK Candidate & Employee Privacy Notice.

Job Description Role Overview We're looking for a sharp, self-driven Senior Manager to join our growing Trust & Safety team. You'll own the full fraud lifecycle — from individual order review to designing AI-enabled detection strategies and presenting risk exposure to executive leadership. This is a forward-looking role: you'll connect the dots across data, drive findings to resolution, and bring new ideas before problems escalate. You'll work across Product, Engineering, Decision Science, Compliance, CX, and senior leadership — so translating complex findings into clear, actionable narratives is just as important as finding them. In this role, you will: • Own the fraud rule lifecycle — designing, testing, deploying, and continuously optimizing detection rules and thresholds to maximize catch rate while minimizing friction., • Lead AI-enabled fraud use cases end-to-end: use-case sizing, feature ideation, population analysis, and data quality assessment to ensure solutions are analytically sound and value-accretive., • Conduct periodic performance reviews of fraud models and rules; drive root-cause investigations to proactively surface risk before it scales., • Serve as a trusted advisor for AI and ML use cases within fraud, ensuring alignment with enterprise AI governance standards, regulatory expectations, and the AI Use Case Registry., • Evaluate vendor fraud solutions through an analytical lens — assessing effectiveness, overlap, and value relative to cost and risk-reduction objectives., • Stay current on AI and automation tools and actively explore how they can enhance fraud detection workflows and efficiency., • Write and maintain intermediate-to-advanced SQL queries to investigate fraud signals, identify connected accounts and orders, and surface emerging patterns., • Develop and maintain executive dashboards covering fraud review rates, chargeback performance, model effectiveness, and loss trends., • Translate complex analytical findings into clear, executive-ready narratives — articulating implications for fraud loss, operational efficiency, and customer experience., • Proactively identify trends and anomalies at both the individual order and systemic level, communicating the full arc of a problem — from discovery to resolution — to any audience., • Support daily fraud review operations — account verification, order review, escalation handling, SLA adherence, and QA., • Serve as an internal escalation point for complex cases; assist in coaching the team and continuously improve review processes., • Partner cross-functionally with Product, Engineering, Compliance, and Legal to align fraud controls with regulatory requirements and product priorities., • Manage law enforcement requests as needed. We are looking for: • 4–6 years in fraud analytics, fraud strategy, or payments risk — ideally within fintech, e-commerce, or a marketplace., • Demonstrated experience designing and optimizing fraud detection rules or model-driven thresholds., • Strong SQL proficiency — complex queries from scratch, data troubleshooting, and data storytelling; Snowflake or similar a plus., • Hands-on experience with order-level fraud review, chargebacks, dispute management, and regulatory compliance., • Proven ability to build risk reporting and stakeholder dashboards, and present findings confidently to both technical peers and senior leadership., • Experience with AI-enabled workflows and/or an active interest in applying AI to fraud and risk — including responsible, governance-aligned use., • Self-starter who synthesizes complex information quickly, drives projects forward without heavy oversight, and connects individual cases to systemic patterns., • Comfortable in a fast-paced environment where priorities shift as the threat landscape evolves. GOAT Group uses geographic pay tiers based on the employee's home state to align compensation with market differences across the U.S. Hiring Range: Tier 1 (Includes states such as California, New York (including New York City), Washington, Illinois and other higher-cost markets) $122,900 - $153,600 USD Tier 2 - (Includes mid-cost markets across the U.S.) $110,800 - $138,400 USD Tier 3 - (All other U.S. locations) $104,500 - $130,600 USD The hiring range for this position is below, plus benefits (401K, paid time off, dental, medical, vision, disability, life insurance options). To determine starting pay within the hiring range, we carefully consider a variety of factors, including primary work location, role/level, a candidate's skills, experience, market demands, and internal parity. You may reach out to a recruiter for additional information. Hiring Range:$104,480—$153,600 USD GOAT Group represents the leading platforms for authentic sneakers, apparel and accessories. Operating four distinct brands–GOAT, Flight Club, Grailed and alias–GOAT Group has a global community of more than 60 million members across 170 countries. GOAT is the global platform for the greatest products from the past, present and future. Since its founding in 2015, GOAT has become one of the leading and most trusted sneaker platforms in the world, and has expanded to offer apparel and accessories from select emerging, contemporary and iconic brands. Through its unique positioning between the primary and resale markets, the company offers styles across various time periods on its digital platforms and in its retail locations, while delivering products to over 60 million members across 170 countries. Established in New York City over 15 years ago, Flight Club revolutionized sneaker retail as the original consignment store for rare shoes. Carrying the rarest exclusives and collectible sneakers, Flight Club has evolved from a one-stop sneaker destination, to a cultural hub for sneaker enthusiasts and novices alike. With three brick-and-mortar locations in New York City, Los Angeles and Miami, Flight Club remains the premier source for authentic, rare sneakers. Founded in 2013, Grailed is the leading community-driven marketplace for rare luxury, streetwear and vintage fashion. The marketplace was built for enthusiasts, by enthusiasts, and features products from brands including Supreme, Raf Simons, Gucci, Saint Laurent, Balenciaga, Prada and more. With a highly curated selection of resale pieces including inventory exclusive to the platform, Grailed makes fashion accessible. The company is backed by strategic investor Foot Locker, Inc. as well as some of the leading names in venture capital including Park West Asset Management, T. Rowe Price Associates, Inc., Franklin Templeton, Adage Capital Management, Ulysses Management, D1 Capital Partners, Accel, Andreessen Horowitz, Index Ventures, Matrix Partners, Upfront Ventures, Webb Investment Network and Y Combinator. GOAT Group will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, if applicable. By applying, you authorize GOAT Group to send you text messages regarding your job application, interview and/or onboarding process, and other job opportunities at GOAT Group. If you are a California resident, please review our California Privacy Rights Notice for Job Applicants. If you are an EU or UK resident, please review our EU / UK Candidate & Employee Privacy Notice.

Job Description Role Overview At GOAT Group, the Business Development team drives supply growth across our marketplace. We're looking for a product-focused, data-driven associate to support supply initiatives across all sourcing channels. This role combines uncovering insights in the data and leveraging AI and other tools to build processes and drive action. In this role, you will: • Use SQL extensively to analyze marketplace performance data and uncover actionable insights across key metrics (liquidity, active quantity, pricing, engagement, and sell-through) surfacing trends, opportunities, and risks to stakeholders, • Analyze sales, stock on-hand, and on-order at the style/color/size level to make recommendations on style selections, unit allocations, and pricing strategies that balance revenue opportunity with profitability, • Perform exploratory / "ad-hoc" data analysis to support various global strategic initiatives, • Stay on top of product trends across categories and conduct competitive intelligence research to identify emerging areas and maintain a best-in-class assortment, • Monitor active supply metrics to ensure marketplace supply meets future demand and track initiatives like SKU-based incentives to measure opportunity recapture, • Develop and maintain SQL-based dashboards that support the Business Development team, • Evaluate current reporting and seek out new ways to enhance how performance is tracked, • Support projects and tasks from manager and other key stakeholders on an as-needed basis, • Develop and optimize workflows using templates and AI tools across systems We are looking for: • 2-4 years of experience in an analytical role (planning, buying, supply chain, e-commerce, or similar - fashion + footwear a plus), • Strong SQL skills with the ability to independently query large datasets and turn findings into actionable next steps, • Comprehension of retail math and e-commerce metrics, • Genuine passion for product and trends across categories, • Proficient in SQL and Excel, • Comfort using AI tools, • Ability to move quickly from data to decisions and manage multiple projects independently, • Excellent attention to detail and ownership mindset, • Research skills: gathering and organizing data to provide actionable recommendations, • Scrappy, resourceful mindset with strong work ethic Bonus: Experience with BI tools (Looker, Tableau), Python, or inventory planning GOAT Group uses geographic pay tiers based on the employee's home state to align compensation with market differences across the U.S. Hiring Range: Tier 1 (Includes states such as California, New York (including New York City), Washington, Illinois and other higher-cost markets) $76,800 - $96,000 USD Tier 2 - (Includes mid-cost markets across the U.S.) $69,200 - $86,400 USD Tier 3 - (All other U.S. locations) $65,300 - $81,600 USD The hiring range for this position is below, plus benefits (401K, paid time off, dental, medical, vision, disability, life insurance options). To determine starting pay within the hiring range, we carefully consider a variety of factors, including primary work location, role/level, a candidate's skills, experience, market demands, and internal parity. You may reach out to a recruiter for additional information. Hiring Range:$65,300—$96,000 USD GOAT Group represents the leading platforms for authentic sneakers, apparel and accessories. Operating four distinct brands–GOAT, Flight Club, Grailed and alias–GOAT Group has a global community of more than 60 million members across 170 countries. GOAT is the global platform for the greatest products from the past, present and future. Since its founding in 2015, GOAT has become one of the leading and most trusted sneaker platforms in the world, and has expanded to offer apparel and accessories from select emerging, contemporary and iconic brands. Through its unique positioning between the primary and resale markets, the company offers styles across various time periods on its digital platforms and in its retail locations, while delivering products to over 60 million members across 170 countries. Established in New York City over 15 years ago, Flight Club revolutionized sneaker retail as the original consignment store for rare shoes. Carrying the rarest exclusives and collectible sneakers, Flight Club has evolved from a one-stop sneaker destination, to a cultural hub for sneaker enthusiasts and novices alike. With three brick-and-mortar locations in New York City, Los Angeles and Miami, Flight Club remains the premier source for authentic, rare sneakers. Founded in 2013, Grailed is the leading community-driven marketplace for rare luxury, streetwear and vintage fashion. The marketplace was built for enthusiasts, by enthusiasts, and features products from brands including Supreme, Raf Simons, Gucci, Saint Laurent, Balenciaga, Prada and more. With a highly curated selection of resale pieces including inventory exclusive to the platform, Grailed makes fashion accessible. The company is backed by strategic investor Foot Locker, Inc. as well as some of the leading names in venture capital including Park West Asset Management, T. Rowe Price Associates, Inc., Franklin Templeton, Adage Capital Management, Ulysses Management, D1 Capital Partners, Accel, Andreessen Horowitz, Index Ventures, Matrix Partners, Upfront Ventures, Webb Investment Network and Y Combinator. GOAT Group will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, if applicable. By applying, you authorize GOAT Group to send you text messages regarding your job application, interview and/or onboarding process, and other job opportunities at GOAT Group. If you are a California resident, please review our California Privacy Rights Notice for Job Applicants. If you are an EU or UK resident, please review our EU / UK Candidate & Employee Privacy Notice.

Job Description Grailed is looking for a Senior Data Engineer to help us build and scale the data infrastructure that powers one of the world's leading fashion resale marketplaces. Our data sits at the center of a complex, peer-to-peer marketplace and touches nearly every part of the business. This is a hands-on role for a seasoned engineer who takes pride in reliable, well-crafted systems, and who is energized by working closely with a tight-knit team of data partners, engineers, Product Managers, Marketers, and executive leadership who depend on the data every day to make decisions and build great products. The strongest candidates will have enough breadth of experience across different roles and environments to know that building it right matters as much as building it at all. What You'll Do • Own the reliability, availability, and accuracy of our data infrastructure, ensuring compliance with data privacy standards, • Build, maintain, and improve our data pipeline using our modern data stack (Snowflake, DBT, Airflow, Looker), • Build centralized, durable, and reusable data models that serve the broader business, built with AI and ML consumption in mind, • Build and maintain a semantic layer with canonical dimension and metric definitions, • Partner closely with Analysts, PMs, Engineers, Marketing, Legal, Fraud, and other stakeholders, translating business needs into actionable data solutions, • Build Reverse ETL pipelines in Python; use and build APIs to move and expose data, • Proactively bring in new data sources, improve existing data models, and establish SLAs/SLOs for key business dependencies, • Champion data governance and help elevate the organization's data maturity — establishing standards, closing gaps, and ensuring data is handled responsibly at every layer, • Own data feeds that support in-product marketing, retention communications, and Growth Marketing feeds (i.e. Google Shopping, Meta, Tiktok, etc)Technical Requirements, • 5+ years of engineering experience, with a strong foundation in software and data engineering, and familiarity with analytics engineering, • Experience with our stack: Snowflake, DBT, Airflow, Fivetran, Segment, Looker, Amplitude, Algolia, AWS/Lambda, Git, • Deep experience building, maintaining, and architecting data pipelines end-to-end, ingestion through consumption, • Strong SQL skills and proficiency in Python, • Experience building and consuming APIsWhat We're Looking For, • Has driven projects from scoping through delivery, owning the outcomes and not just the tasks, comfortable sitting with ambiguity but driven to resolve it, • Treats data quality and observability as first-class concerns, comfortable implementing monitoring and alerting practices that catch issues before the business does, • Builds with the team in mind, systems that are intuitive, approachable, and easy for others to understand, extend, and maintain, • Pragmatic about technology choices, the goal is solving business problems, not chasing the latest tools, • Comfortable operating with a high degree of autonomy, self-directed and able to drive work forward, while keeping the team informed and aligned along the way, • Strong communicator, equally effective with engineers and non-technical stakeholders, • Naturally elevates the data literacy of those around them by educating and guiding stakeholders toward better data practicesNice To Have, • Familiarity with ML/data science workflows and how data engineering supports them, • Exposure to search and discovery platforms, • Prior experience in retail, resale, or marketplace commerce, genuine curiosity about the domain a must regardless One last thing: add a quick note at the bottom of your resume (1-3 lines): what drew you to Grailed and this role, and a recent buying or selling experience on any peer-to-peer marketplace and what made it stand out or fall flat. There are no wrong answers, we actually read all of these. GOAT Group uses geographic pay tiers based on the employee's home state to align compensation with market differences across the U.S. Hiring Range: Tier 1 (Includes states such as California, New York (including New York City), Washington, Illinois and other higher-cost markets) $128,000 - $160,000 USD Tier 2 - (Includes mid-cost markets across the U.S.) $115,200 - $144,000 USD Tier 3 - (All other U.S. locations) $108,800 - $136,000 USD The hiring range for this position is below, plus benefits (401K, paid time off, dental, medical, vision, disability, life insurance options). To determine starting pay within the hiring range, we carefully consider a variety of factors, including primary work location, role/level, a candidate's skills, experience, market demands, and internal parity. You may reach out to a recruiter for additional information. Hiring Range:$108,800—$160,000 USD GOAT Group represents the leading platforms for authentic sneakers, apparel and accessories. Operating four distinct brands–GOAT, Flight Club, Grailed and alias–GOAT Group has a global community of more than 60 million members across 170 countries. GOAT is the global platform for the greatest products from the past, present and future. Since its founding in 2015, GOAT has become one of the leading and most trusted sneaker platforms in the world, and has expanded to offer apparel and accessories from select emerging, contemporary and iconic brands. Through its unique positioning between the primary and resale markets, the company offers styles across various time periods on its digital platforms and in its retail locations, while delivering products to over 60 million members across 170 countries. Established in New York City over 15 years ago, Flight Club revolutionized sneaker retail as the original consignment store for rare shoes. Carrying the rarest exclusives and collectible sneakers, Flight Club has evolved from a one-stop sneaker destination, to a cultural hub for sneaker enthusiasts and novices alike. With three brick-and-mortar locations in New York City, Los Angeles and Miami, Flight Club remains the premier source for authentic, rare sneakers. Founded in 2013, Grailed is the leading community-driven marketplace for rare luxury, streetwear and vintage fashion. The marketplace was built for enthusiasts, by enthusiasts, and features products from brands including Supreme, Raf Simons, Gucci, Saint Laurent, Balenciaga, Prada and more. With a highly curated selection of resale pieces including inventory exclusive to the platform, Grailed makes fashion accessible. The company is backed by strategic investor Foot Locker, Inc. as well as some of the leading names in venture capital including Park West Asset Management, T. Rowe Price Associates, Inc., Franklin Templeton, Adage Capital Management, Ulysses Management, D1 Capital Partners, Accel, Andreessen Horowitz, Index Ventures, Matrix Partners, Upfront Ventures, Webb Investment Network and Y Combinator. GOAT Group will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, if applicable. By applying, you authorize GOAT Group to send you text messages regarding your job application, interview and/or onboarding process, and other job opportunities at GOAT Group. If you are a California resident, please review our California Privacy Rights Notice for Job Applicants. If you are an EU or UK resident, please review our EU / UK Candidate & Employee Privacy Notice.

Job DescriptionROLE OVERVIEW Grailed is looking for a Staff Machine Learning Engineer to help us build the models and systems that connect buyers to the inventory they're looking for — and surface things they didn't know they wanted. Our data sits at the center of a complex peer-to-peer marketplace, and the ML layer is what turns a decade of behavioral signals into better search, smarter recommendations, and a marketplace that gets sharper over time. This is a hands-on technical role for an engineer who takes end-to-end ownership seriously — from architecture through production operation — and who is energized by working on a small, focused team where the infrastructure is still being built and the decisions made now have lasting consequences. The strongest candidates will bring production instincts alongside technical depth: the kind of engineer who isn't done when the model trains, and who treats monitoring, retraining, and reliability as part of the job, not a follow-on task. What You'll Do • Own the full lifecycle of predictive models in production — architecture, training pipelines, inference infrastructure, deployment, and ongoing model health, • Build and operate the systems that route model outputs into live product surfaces: search ranking, recommendations, feed ordering, and related user-facing experiences, • Establish and maintain model monitoring, alerting, drift detection, and retraining cadences — the feedback loops that keep deployed models accurate over time, • Partner closely with Data Science, Data Engineering, Product Management, and backend engineering to move work from validated approach to production system, • Own the decision-making process on whether to leverage ML infrastructure & expertise from our parent company, GOAT Group, and when to advocate for building in-house solutions., • Contribute to ML infrastructure decisions — serving architecture, feature computation, pipeline orchestration — with an eye toward what scales as the team and model count grows, • Set technical standards and raise the bar for how ML systems are built, evaluated, and operated across the podTechnical Requirements, • 7+ years of engineering experience, with substantial depth in production machine learning systems., • Demonstrated end-to-end ownership: training pipelines through deployed inference, not just modeling., • Advanced knowledge of ML, AI and statistical models, as well their application in e-commerce settings., • Strong proficiency in Python; SQL; DBT; airflow or similar., • Solid software engineering fundamentals., • Experience with ranking, retrieval, or recommendation systems., • Demonstrated expertise with ML lifecycle tooling — experiment tracking, model versioning, pipeline orchestration, drift detection — and comfort working with modern data infrastructure (cloud warehouse, search/retrieval systems).What We're Looking For, • Takes ownership of developing repeatable end-to-end processes, not just outcomes, • Evaluates technical approaches against production constraints — latency, reliability, retraining cost — not just offline metrics, • Brings judgment to architecture decisions: knows when to reach for a complex approach and when a simpler one is the right call, • Treats model health as a permanent responsibility, not a launch milestone, • Communicates clearly with non-technical partners — can translate model behavior, tradeoffs, and timelines into terms that product and business stakeholders can act on, • A willing collaborator who keeps people informed and works through ambiguity without going quiet, • Genuine curiosity about the domain — fashion, resale, taste — and the specific ML problems it createsNice To Have, • Experience with semantic enrichment, NLP, or multi-modal ML in a production context, • Genuine curiosity about the domain — fashion, resale, style — and the specific ML problems it creates One last thing — add a quick note at the bottom of your resume (1–3 lines): what drew you to Grailed and this role, and a recent buying or selling experience on any marketplace and what made it stand out or fall flat. There are no wrong answers — we actually read all of these. GOAT Group uses geographic pay tiers based on the employee's home state to align compensation with market differences across the U.S. Hiring Range: Tier 1 (Includes states such as California, New York (including New York City), Washington, Illinois and other higher-cost markets) $187,100 - $233,800 USD Tier 2 - (Includes mid-cost markets across the U.S.) $168,500 - $210,600 USD Tier 3 - (All other U.S. locations) $159,100 - $198,800 USD The hiring range for this position is below, plus benefits (401K, paid time off, dental, medical, vision, disability, life insurance options). To determine starting pay within the hiring range, we carefully consider a variety of factors, including primary work location, role/level, a candidate's skills, experience, market demands, and internal parity. You may reach out to a recruiter for additional information. Hiring Range:$159,040—$233,800 USD GOAT Group represents the leading platforms for authentic sneakers, apparel and accessories. Operating four distinct brands–GOAT, Flight Club, Grailed and alias–GOAT Group has a global community of more than 60 million members across 170 countries. GOAT is the global platform for the greatest products from the past, present and future. Since its founding in 2015, GOAT has become one of the leading and most trusted sneaker platforms in the world, and has expanded to offer apparel and accessories from select emerging, contemporary and iconic brands. Through its unique positioning between the primary and resale markets, the company offers styles across various time periods on its digital platforms and in its retail locations, while delivering products to over 60 million members across 170 countries. Established in New York City over 15 years ago, Flight Club revolutionized sneaker retail as the original consignment store for rare shoes. Carrying the rarest exclusives and collectible sneakers, Flight Club has evolved from a one-stop sneaker destination, to a cultural hub for sneaker enthusiasts and novices alike. With three brick-and-mortar locations in New York City, Los Angeles and Miami, Flight Club remains the premier source for authentic, rare sneakers. Founded in 2013, Grailed is the leading community-driven marketplace for rare luxury, streetwear and vintage fashion. The marketplace was built for enthusiasts, by enthusiasts, and features products from brands including Supreme, Raf Simons, Gucci, Saint Laurent, Balenciaga, Prada and more. With a highly curated selection of resale pieces including inventory exclusive to the platform, Grailed makes fashion accessible. The company is backed by strategic investor Foot Locker, Inc. as well as some of the leading names in venture capital including Park West Asset Management, T. Rowe Price Associates, Inc., Franklin Templeton, Adage Capital Management, Ulysses Management, D1 Capital Partners, Accel, Andreessen Horowitz, Index Ventures, Matrix Partners, Upfront Ventures, Webb Investment Network and Y Combinator. GOAT Group will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, if applicable. By applying, you authorize GOAT Group to send you text messages regarding your job application, interview and/or onboarding process, and other job opportunities at GOAT Group. If you are a California resident, please review our California Privacy Rights Notice for Job Applicants. If you are an EU or UK resident, please review our EU / UK Candidate & Employee Privacy Notice.

Job Description About the Team At GOAT Group, the Business Development team is central to the strategic growth of our company. Composed of individual teams that handle Strategy, New Business Initiatives, Partnerships and Account Management, the department leads a global supply-focused initiative that works with brand partners, retailers and power sellers to secure new inventory and widen exposure for GOAT Group. As our company continues to expand both at home and abroad, you will play an integral part in this exciting next chapter. Role Overview As the Head of Sales Operations, you will be the strategic architect behind our growth engine. You won't just manage traditional dashboards; you will actively integrate AI-driven automation, predictive analytics, and machine learning into our sales workflows to directly influence top-line growth. The ideal candidate thrives at the intersection of data, technology, and human motivation, turning complex marketplace dynamics into actionable sales plays. Our mission for this role is to eliminate friction for our sales team, maximize lead velocity, and build a scalable infrastructure that predictably doubles our seller and listing footprint year-over-year. In this role, you will: Process Architecture & Lead Management • Pipeline Engineering: Design and manage the end-to-end sales funnel for seller acquisition (Lead → Prospect → Onboarded → Active Listing)., • Lead Generation Strategy: Operationalize inbound and outbound lead flows. Implement tools and workflows to ensure the sales team is targeting the highest-value sellers with the right product categories., • Friction Reduction: Audit the seller onboarding journey to identify and remove bottlenecks, ensuring sellers can list products as quickly as possible. Performance Reporting & Analytics • Single Source of Truth: Build and maintain dashboards that track KPIs, including seller acquisition costs (CAC), conversion rates per stage, and Time to First Listing., • Forecasting: Provide leadership with accurate supply-side growth forecasts based on pipeline velocity and historical data., • Listing Health: Track not just the number of sellers, but the volume, quality of products listed and pricing to ensure marketplace liquidity., • KPI Reporting: Define, track, and report on key performance indicators (KPIs) for individual reps and the broader sales organization. Sales Incentives & Compensation • Plan Design: Create and manage sales incentive programs (SIPs) that align rep behavior with business goals., • Quota Setting: Establish fair, challenging, and data-backed quotas for the sales and account management teams., • Contests & SPIFFs: Design short-term incentives to drive immediate action during seasonal peaks or new category launches. Tech Stack & Enablement • CRM Ownership: Serve as the primary administrator for our CRM, ensuring data hygiene and building automation that saves reps time., • Sales Enablement: Equipping the team with the playbooks, scripts, and competitive intelligence needed to convert savvy sellers. We are looking for: • Experience: 7+ years in Sales Operations, with at least 2–3 years in a marketplace or platform-based business., • You understand the unique challenge of "selling" a platform to sellers (brands, retailers, individual sellers)., • Analytical Mindset: You look at a spreadsheet and see a story, you capture the "why" behind the numbers., • You are deeply analytical but can translate complex data and insights into simple, executable strategies for the sales team., • AI & Automation Expertise: Hands-on experience implementing and managing AI-powered sales tools., • Strong understanding of how to leverage predictive analytics and machine learning models for forecasting and pipeline health., • Incentive Expert: You understand the psychology of sales reps and know how to build comp plans that motivate without creating perverse incentives., • Builder Mentality: You are comfortable moving from high-level strategy to deep into the weeds to fix a broken automation or clean a lead list. GOAT Group uses geographic pay tiers based on the employee's home state to align compensation with market differences across the U.S. Hiring Range: Tier 1 (Includes states such as California, New York (including New York City), Washington, Illinois and other higher-cost markets) $159,600 - $199,400 USD Tier 2 - (Includes mid-cost markets across the U.S.) $143,700 - $179,600 USD Tier 3 - (All other U.S. locations) $135,700 - $169,600 USD The hiring range for this position is below, plus benefits (401K, paid time off, dental, medical, vision, disability, life insurance options). To determine starting pay within the hiring range, we carefully consider a variety of factors, including primary work location, role/level, a candidate's skills, experience, market demands, and internal parity. You may reach out to a recruiter for additional information. Hiring Range:$135,680—$199,400 USD GOAT Group represents the leading platforms for authentic sneakers, apparel and accessories. Operating four distinct brands–GOAT, Flight Club, Grailed and alias–GOAT Group has a global community of more than 60 million members across 170 countries. GOAT is the global platform for the greatest products from the past, present and future. Since its founding in 2015, GOAT has become one of the leading and most trusted sneaker platforms in the world, and has expanded to offer apparel and accessories from select emerging, contemporary and iconic brands. Through its unique positioning between the primary and resale markets, the company offers styles across various time periods on its digital platforms and in its retail locations, while delivering products to over 60 million members across 170 countries. Established in New York City over 15 years ago, Flight Club revolutionized sneaker retail as the original consignment store for rare shoes. Carrying the rarest exclusives and collectible sneakers, Flight Club has evolved from a one-stop sneaker destination, to a cultural hub for sneaker enthusiasts and novices alike. With three brick-and-mortar locations in New York City, Los Angeles and Miami, Flight Club remains the premier source for authentic, rare sneakers. Founded in 2013, Grailed is the leading community-driven marketplace for rare luxury, streetwear and vintage fashion. The marketplace was built for enthusiasts, by enthusiasts, and features products from brands including Supreme, Raf Simons, Gucci, Saint Laurent, Balenciaga, Prada and more. With a highly curated selection of resale pieces including inventory exclusive to the platform, Grailed makes fashion accessible. The company is backed by strategic investor Foot Locker, Inc. as well as some of the leading names in venture capital including Park West Asset Management, T. Rowe Price Associates, Inc., Franklin Templeton, Adage Capital Management, Ulysses Management, D1 Capital Partners, Accel, Andreessen Horowitz, Index Ventures, Matrix Partners, Upfront Ventures, Webb Investment Network and Y Combinator. GOAT Group will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, if applicable. By applying, you authorize GOAT Group to send you text messages regarding your job application, interview and/or onboarding process, and other job opportunities at GOAT Group. If you are a California resident, please review our California Privacy Rights Notice for Job Applicants. If you are an EU or UK resident, please review our EU / UK Candidate & Employee Privacy Notice.

Job DescriptionTitle: Retail Associate Reports To: Store Manager Location: Studio City Store, Studio City, CA COMPANY DESCRIPTION: FEATURE has been providing iconic, limited-edition footwear, high-end apparel, and accessories for over a decade. Starting as a small sneaker store in Chinatown near the Las Vegas strip, we took a passion for sneaker culture, and turned it into a movement of art + fashion, cultivating premium menswear from all over the globe. We’re home to over 120 of the most exclusive top-tier brands, from Nike and Stone Island, to Off-White and Comme des Garçons, including our private label brand of essential cut and sew apparel. At FEATURE, we’re in a never-ending pursuit of the latest and greatest niche brands and are always evolving while offering some of the most exclusive, limited release products in the world. We are now rapidly expanding with the success of our online store, our flagship location at Wynn Las Vegas, our original store in Chinatown, our brand-new locations in both Calabasas, CA and Scottsdale, AZ. POSITION SUMMARY: We are excited to add this critical member to the FEATURE Team. Our Sales Team is responsible for generating sales and building customer relationships in our retail stores. Associates must demonstrate high degrees of proficiency to interact with the customers and identify their needs to best maximize sales opportunities. Our Associates are responsible for continuing the client contact beyond the initial sale as well as maintaining the visual and housekeeping standards of the store. This will include the receiving of merchandise and presentation to the selling floor, processing of markdowns and removal from the floor for transfers. They have an ability to successfully operate our point-of-sale (POS) register system and operate our email system. Responsibilities: Achieve and exceed the personal sales and productivity goals agreed upon with your store manager Demonstrate a complete knowledge of the merchandises' features and benefits to maximize the sales opportunity Be a quick thinker who listens to the customer and can identify his/her needs and overcome objections if raised Responsible to do client development beyond the initial transaction; utilizing phone, email and written follow-up contact Maintain the housekeeping and visual standards of the store Have computer skills to operate the POS register and email systems Safeguard the store's inventory by adherence to the company's loss prevention program Follow all store operational policies and procedures Client Book Management and Clienteling MEASURES OF SUCCESS: Thrives in fast-pace environment Works well cross-functionally with multiple teams and collaboratively with store team members Knowledge ability to perform tasks on all current Software Is a natural problem solver Extensive Knowledge of store brands, fit and current trends Very strong communication skills Works autonomously and is a self-starter Exceptional customer service skills QUALIFICATIONS: 3+ years of selling or customer service experience Must be a sales-driven, goal-oriented individual Must have a positive, high-energy, friendly, outgoing and engaging personality. Must be willing to take the first step to initiate contact with the customers and identify their shopping needs. Must demonstrate strong verbal and written communication skills allowing for effective communication with your customers Must possess computer skills to operate our retail POS system, Word, Excel and email Must be able to lift, carry or otherwise move objects weighing up to 15 pounds when merchandising the sales floor and use ladders or stairs

Job Description Position Details Job Title: Key Holder Locations: Studio City, CA, Calabasas, CA Training Location: Studio City, CA Employment Type: Part-Time, Hourly, Non-Exempt Company Overview FEATURE has been providing iconic, limited-edition footwear, high-end apparel, and accessories for over a decade. Starting as a small sneaker store in Chinatown near the Las Vegas strip, we took a passion for sneaker culture and turned it into a movement of art + fashion, cultivating premium menswear from all over the globe. We’re home to over 120 of the most exclusive top-tier brands, from Nike and Stone Island to Off-White and Comme des Garçons, including our private label brand of essential cut and sew apparel. At FEATURE, we’re in a never-ending pursuit of the latest and greatest niche brands and are always evolving while offering some of the most exclusive, limited-release products in the world. We are now rapidly expanding with the success of our online store, our flagship location at Wynn Las Vegas, our original store in Chinatown, our Calabasas, CA location, Scottsdale, AZ, La Jolla, CA, and our newest location in Studio City, CA. Role Overview As a Key Holder, you will play a critical role in driving both operational excellence and elevated customer experience. This position blends inventory control, back-of-house organization, and visual standards with key holder responsibilities, sales support, and floor leadership. You will act as a trusted leader when management is not present, support daily store operations, maintain inventory accuracy, and ensure the sales team is set up for success. Your attention to detail, leadership mindset, and retail expertise will directly impact store performance. Key Responsibilities Store Operations & Leadership • Support opening and closing procedures, including reports and safeguarding store assets, • Act as a key holder and lead point-of-contact when management is unavailable, • Enforce store policies and ensure operational standards are met, • Support outbound shipments for Online Orders and Sweeps, • Assist with end-of-day reconciliation and operational troubleshooting Inventory Management & Merchandising • Receive, process, and organize inbound shipments, • Ensure accurate tagging, placement, and presentation of merchandise, • Maintain inventory organization in both front-of-house and stockroom areas, • Partner with management on cycle counts, audits, variances, and loss prevention, • Support merchandising standards and overall visual presentation Sales & Customer Experience • Deliver exceptional customer service and support sales floor productivity, • Drive sales through product knowledge, client engagement, and follow-up, • Promote a customer-first, team-oriented environment, • Ensure associates have the tools and resources needed each shift Team Support & Training • Assist with onboarding and training of new hires, • Reinforce store procedures, best practices, and service standards, • Help motivate and guide team members toward operational and sales excellence POS & Transactions • Accurately process transactions, returns, and exchanges, • Operate and troubleshoot POS systems as needed, • Support cash handling procedures and discrepancy resolution Other Duties • Maintain store cleanliness, supply levels, and readiness, • Perform additional duties as assigned to support business needs Requirements We’re looking for someone who brings: • 2+ years of retail experience in operations, inventory, sales, or leadership, • Strong organizational and time-management skills, • A proactive, problem-solving mindset with attention to detail, • Excellent communication and interpersonal skills, • Familiarity with POS systems, Excel, email, and inventory platforms, • Ability to lift up to 50 lbs, use ladders/stairs, and move merchandise, • Flexibility to work mornings, evenings, weekends, and holidays Benefits (Part-Time): • Commission on most Feature merchandise, in accordance with the company’s commission policy, • Employee discount on Feature products, • 401(k) plan eligibility, in accordance with plan terms, • Sick time in accordance with applicable state and local lawsSchedule & Availability Scheduling may vary and include mornings, evenings, weekends, and holidays. While availability preferences are considered, schedules are based on business needs as we operate seven days a week. Any changes in availability should be communicated promptly to management and will be reviewed based on business needs.

We are seeking a dynamic and customer-focused Sales Associate to join our team. The ideal candidate will have a passion for footwear, excellent communication skills, and the ability to provide outstanding customer service. As a Sales Associate, you will play a crucial role in creating a positive shopping experience for our customers. Established in 2006, Sole Classics by Kingsrowe is a hub for sneaker culture and urban fashion enthusiasts. We've carved a niche in the industry by specializing in limited-edition footwear, apparel, and accessories, catering to those with an insatiable appetite for unique style. However, our unwavering commitment to the people is what truly sets us apart, whether through customer service or activations that strengthen our community. We are more than just a shop; we're the core of a network of like-minded individuals passionate about sneakers and streetwear. Our collaborative spirit extends beyond our curated collections, fostering connections within our community, and supporting local artists and brands. We're not just a destination; we're your partners in cultivating your personal style, providing a comprehensive range of services to fulfill all your fashion needs while keeping our "people first" ethos at the heart of everything we do. At Sole Classics, we're not just a store; we're a community-driven destination, where style, passion, and innovation intersect. Customer Service: o Greet customers warmly and ascertain their needs and preferences. o Provide knowledgeable and helpful assistance to customers in selecting footwear. o Address customer inquiries and resolve complaints promptly and courteously. Sales: o Achieve personal and store sales goals by cross-selling and upselling products. o Stay informed about the latest footwear trends and product specifications. o Promote special sales, offers, and loyalty programs. Inventory Management: o Assist in receiving, stocking, and organizing inventory. o Conduct regular inventory counts and report discrepancies. o Ensure merchandise is displayed attractively and is properly tagged. Store Maintenance: o Maintain a clean, organized, and safe store environment. o Assist in setting up promotional displays and store layouts. o Follow all operational policies and procedures. Qualifications: Experience: o Previous retail or sales experience is preferred but not required. o Experience in the footwear industry is a plus. Skills: o Strong communication and interpersonal skills. o Ability to work in a fast-paced environment and handle multiple tasks. o Proficiency in using point-of-sale systems and handling cash transactions. Personal Attributes: o Positive attitude and a passion for customer service. o Dependable, punctual, and able to work flexible hours, including weekends and holidays. o Team player with a proactive approach to problem-solving. Education: • High school diploma or equivalent. Physical Requirements: Ability to stand for extended periods. Capability to lift and move up to 25 pounds. Comfortable with climbing ladders and bending/reaching for merchandise. Salary: $16 - $18 per hour

We are seeking a dedicated and motivated Assistant Manager to join our retail footwear store team. The ideal candidate will have strong leadership skills, a passion for customer service, and the ability to support the Store Manager in all aspects of store operations. As an Assistant Manager, you will help drive sales, manage staff, and ensure customers have a positive shopping experience. Established in 2006, Sole Classics by Kingsrowe is a hub for sneaker culture and urban fashion enthusiasts. We've carved a niche in the industry by specializing in limited-edition footwear, apparel, and accessories, catering to those with an insatiable appetite for unique style. Our unwavering commitment to the people is what truly sets us apart, whether through customer service or activations that strengthen our community. We are more than just a shop; we're the core of a network of like-minded individuals passionate about sneakers and streetwear. Our collaborative spirit extends beyond our curated collections, fostering connections within our community, and supporting local artists and brands. We're not just a destination; we're your partners in cultivating your personal style, providing a comprehensive range of services to fulfill all your fashion needs while keeping our "people first" ethos at the heart of everything we do. At Sole Classics, we're not just a store; we're a community-driven destination, where style, passion, and innovation intersect. Leadership & Team Management: • Assist the Store Manager in leading, training, and developing store staff., • Supervise daily operations and ensure team members are following policies and procedures., • Provide guidance and support to sales associates, encouraging high performance and teamwork. Customer Service: • Ensure outstanding customer service by addressing customer inquiries and resolving issues promptly., • Support staff in providing knowledgeable and helpful assistance to customers., • Promote a positive shopping experience by maintaining a clean, organized, and inviting store environment. Sales & Inventory Management: • Assist in achieving store sales targets through effective sales techniques and customer engagement., • Monitor inventory levels and assist in receiving and stocking merchandise., • Conduct regular inventory counts and report discrepancies to the Store Manager. Operational Duties: • Assist with opening and closing the store, ensuring all tasks are completed accurately and efficiently., • Oversee cash handling and financial transactions, ensuring accuracy and adherence to company policies., • Help set up promotional displays, manage store layouts, and ensure merchandise is attractively presented. Reporting & Administration: • Assist the Store Manager in preparing sales reports and analyzing performance metrics., • Maintain accurate records of sales, inventory, and other administrative tasks., • Ensure compliance with company policies, procedures, and safety standards. Experience: • Minimum of 2-3 years of retail experience, with at least 1 year in a supervisory or assistant manager role., • Experience in the footwear industry is a plus. Skills: • Strong leadership and team management skills., • Excellent customer service and interpersonal abilities., • Proficiency in using point-of-sale systems and handling cash transactions., • Strong organizational and problem-solving skills. Personal Attributes: • Positive attitude with a passion for retail and customer service., • Dependable, punctual, and able to work flexible hours, including weekends and holidays., • Ability to handle multiple tasks in a fast-paced environment. Education: • High school diploma or equivalent. A degree in Business Administration, Retail Management, or a related field is a plus. Physical Requirements: • Ability to stand for extended periods., • Capability to lift and move up to 25 pounds., • Comfortable with climbing ladders and bending/reaching for merchandise Salary $20 - $22 per hour

FEATURE has been providing iconic, limited-edition footwear, high-end apparel, and accessories for over a decade. Starting as a small sneaker store in Chinatown near the Las Vegas strip, we took a passion for sneaker culture and turned it into a movement of art + fashion, cultivating premium menswear from all over the globe. We're home to over 120 of the most exclusive top-tier brands, from Nike and Stone Island to Off-White and Comme des Garons, including our private label brand of essential cut and sew apparel. At FEATURE, we're in a never-ending pursuit of the latest and greatest niche brands and are always evolving while offering some of the most exclusive, limited-release products in the world. We are now rapidly expanding with the success of our online store, our flagship location at Wynn Las Vegas, our original store in Chinatown, our Calabasas, CA location, Scottsdale, AZ, La Jolla, CA, and our newest location in Studio City, CA. As a Key Holder, you will play a critical role in driving both operational excellence and elevated customer experience. This position blends inventory control, back-of-house organization, and visual standards with key holder responsibilities, sales support, and floor leadership. You will act as a trusted leader when management is not present, support daily store operations, maintain inventory accuracy, and ensure the sales team is set up for success. Your attention to detail, leadership mindset, and retail expertise will directly impact store performance. Store Operations & Leadership • Support opening and closing procedures, including reports and safeguarding store assets, • Act as a key holder and lead point-of-contact when management is unavailable, • Enforce store policies and ensure operational standards are met, • Support outbound shipments for Online Orders and Sweeps, • Assist with end-of-day reconciliation and operational troubleshooting Inventory Management & Merchandising • Receive, process, and organize inbound shipments, • Ensure accurate tagging, placement, and presentation of merchandise, • Maintain inventory organization in both front-of-house and stockroom areas, • Partner with management on cycle counts, audits, variances, and loss prevention, • Support merchandising standards and overall visual presentation Sales & Customer Experience • Deliver exceptional customer service and support sales floor productivity, • Drive sales through product knowledge, client engagement, and follow-up, • Promote a customer-first, team-oriented environment, • Ensure associates have the tools and resources needed each shift Team Support & Training • Assist with onboarding and training of new hires, • Reinforce store procedures, best practices, and service standards, • Help motivate and guide team members toward operational and sales excellence POS & Transactions • Accurately process transactions, returns, and exchanges, • Operate and troubleshoot POS systems as needed, • Support cash handling procedures and discrepancy resolution Other Duties • Maintain store cleanliness, supply levels, and readiness, • Perform additional duties as assigned to support business needs We're looking for someone who brings: • 2+ years of retail experience in operations, inventory, sales, or leadership, • Strong organizational and time-management skills, • A proactive, problem-solving mindset with attention to detail, • Excellent communication and interpersonal skills, • Familiarity with POS systems, Excel, email, and inventory platforms, • Ability to lift up to 50 lbs, use ladders/stairs, and move merchandise, • Flexibility to work mornings, evenings, weekends, and holidays Benefits (Part-Time): • Commission on most Feature merchandise, in accordance with the company's commission policy, • Employee discount on Feature products, • 401(k) plan eligibility, in accordance with plan terms, • Sick time in accordance with applicable state and local laws Scheduling may vary and include mornings, evenings, weekends, and holidays. While availability preferences are considered, schedules are based on business needs as we operate seven days a week. Any changes in availability should be communicated promptly to management and will be reviewed based on business needs.