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Job DescriptionDescription: $5K SIGN-ON BONUS Position Summary East House is a dedicated non-profit organization committed to supporting individuals on their journey to recovery. We provide comprehensive services, including residential support, counseling, peer support and community outreach to empower individuals to overcome mental health and substance use disorders and lead fulfilling lives. Our mission is to foster a supportive environment that promotes healing and long-term recovery. The Program Manager is responsible for the overall functioning of the designated program including planning, development, and implementation of coordinated, comprehensive recovery-based services that improve the quality of life for individuals served. This includes ensuring adherence to licensing and accreditation standards, managing the program within budgetary goals, supervising staff, implementing evidence-based programming, and fostering a supportive work environment aligned with East House values. Responsibilities • Oversees daily operations of the designated program., • Ensures adherence to state certification regulations and agency policies., • Supervises assigned staff and provides regular performance feedback and evaluations., • Facilitates case reviews to ensure service quality and client progress., • Utilizes program data for service evaluation and improvements., • Coordinates service planning, implementation, and evaluation., • Participates in strategic planning and agency leadership initiatives., • Collaborates with internal and external stakeholders to enhance service coordination., • Monitors and ensures accurate and timely documentation., • Oversees client admissions, discharges, and occupancy goals., • Promotes and ensures a safe, hazard-free physical environment., • Manages unit budget, resource allocation, and purchasing as assigned., • Leads recruitment, orientation, and development of program staff., • Participates in crisis response and resolution., • Fosters positive community relationships and represents the program at meetings. Other • Ensures compliance with policies, federal and state regulations., • Collaborates with the Office of Ethics, Compliance & Quality on identifying and correcting non-compliance. Note: This job description may not cover all job duties and is subject to change without notice. Job duties, responsibilities, and/or activities may change at any time with or without notice. EEO Statement East House encourages diversity in the workplace; we are an Equal Opportunity Employer. Minority/Female/Sexual Orientation/Gender Identity or Expression/Veteran/Disability Requirements: Minimum Qualifications Associate degree with 5 years of paid human services experience, or Bachelor’s degree with 3 years of paid human services experience; OR Equivalent experience in lieu of education may be considered. Licenses/Certifications Advanced CASAC (OASAS programs). Qualified Mental Health Professional. Licensed Masters in Social Work (LMSW). Valid NYS driver’s license in good standing and access to a personal vehicle for work-related tasks. Skills & Abilities Effective oral and written communication skills. Ability to manage crisis and work in a fast-paced, team-oriented environment. Knowledge of Monroe County Behavioral Health service system preferred. Ability to work independently and cooperatively in a culturally diverse environment. Intermediate computer literacy and proficiency in Microsoft Word and electronic documentation. Ability to effectively manage time and prioritize tasks. Must have Supervisory Experience* COMPETENCIES Alignment with East House Values Humanistic, Collaborative, Optimistic, Progressive, Integrity. Represents the organization professionally and aligns with its mission Performs work with integrity and in compliance with established processes, procedures, and regulations. Accountability Takes responsibility for all work activities and personal actions. Follows through on commitments; implements decisions that have been agreed upon. Maintains confidentiality with sensitive information. Acknowledges and learns from mistakes without blaming others. Recognizes the impact of one’s behavior on others. Commitment to Diversity, Equity, Inclusion & Belonging Values and embraces differences, backgrounds, experiences, and opinions of individuals and groups. Promotes an environment where everyone feels respected and included. Operational Efficiency, Feedback, Continuous Improvement Manages day-to-day operations efficiently. Focus on process improvements and optimization. Provides and receives constructive feedback in a respectful manner and uses feedback to learn and improve both individually and as a team. Relationship Building/Collaboration Develops and maintains positive relationships based on trust, respect, and mutual support. Builds and leads high-performance teams and establishes high standards of performance and conduct for oneself and others. Working Conditions/Work Environment Traditional office environment. Occasionally subjected to pressure due to time demands. Travel within the greater Rochester area. Potential for travel outside of Monroe County. Physical Demands The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, ability to reach above or below shoulders, use hands to type and/or perform light lifting and occasional stair-climbing.

Job DescriptionDescription: East House is a dedicated non-profit organization committed to supporting individuals on their journey to recovery. We provide comprehensive services, including residential support, counseling, peer support and community outreach to empower individuals to overcome mental health and substance use disorders and lead fulfilling lives. Our mission is to foster a supportive environment that promotes healing and long-term recovery, while upholding our humanistic, optimistic, progressive, and collaborative values rooted in integrity. The Career Counselor assists clients in developing and implementing comprehensive vocational rehabilitation programs that lead to engagement in employment, skills training, or educational activities. This role coordinates and provides pre-vocational and vocational services aligned with individualized client goals, supporting overall recovery and self-sufficiency. In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. East House considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. Responsibilities · Conduct vocational assessments, planning, and counseling for clients. · Facilitate groups focused on career exploration, job readiness, time management, volunteerism, educational planning, and employment searches. · Integrate and coordinate vocational services with other rehabilitation and treatment services. · Refer clients to appropriate internal and external education, training, and employment opportunities. · Coordinate community activities including volunteer placements and employer site visits. · Promote the comprehensive array of East House vocational services. · Participate in planning and execution of the RIT Enrichment Program and related fundraising efforts. · Maintain effective relationships with community service providers. · Maintain accurate and timely client records per regulatory and agency standards. · Track vocational outcomes through database management. Other Duties · Follows all applicable policies, federal and state laws, and East House compliance standards. · Collaborates with the Office of Ethics, Compliance & Quality to address non-compliance, and document corrective actions. Note: This job description may not cover all job duties and is subject to change without notice. Job duties, responsibilities, and/or activities may change at any time with or without notice. Requirements: Education & Experience • Requirements, • Minimum Bachelor’s degree in human service related field and two years’ paid human service experience or equivalent combination of education and experience. Licensure & Certification • Required:, • NYS motor vehicle license, safe driving record and availability of personal vehicle for work., • Preferred but not required, • Licensure or certification in human services, • Qualified Mental Health Staff as defined by OMH Residential regulations required for work with OMH licensed programs. Working Conditions/Work Environment Traditional office environment. Occasionally subjected to pressure due to time demands. May have to travel to various program locations which may not be accessible for individuals with reduced mobility. Physical/Mental Demands The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, ability to reach above or below shoulders, use hands to type and/or perform light lifting (up to 25 lbs.), and occasional stair-climbing. Reasonable Accommodation East House provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-238-4800 or email your request to HRTeam@easthouse.org. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. EEO Statement East House provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability, or any other protected statuses in its hiring, promotions, and other employment activities.

Job DescriptionDescription: East House is a dedicated non-profit organization committed to supporting individuals on their journey to recovery. We provide comprehensive services, including residential support, counseling, peer support and community outreach to empower individuals to overcome mental health and substance use disorders and lead fulfilling lives. Our mission is to foster a supportive environment that promotes healing and long-term recovery, while upholding our humanistic, optimistic, progressive, and collaborative values rooted in integrity. The Financial Case Manager assists clients in establishing and maintaining eligibility for financial and medical assistance and provides education about benefit entitlements and money management. This position also supports OASAS-licensed program clients in linking to needed community services while ensuring funding is secured and maintained for agency services. In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. East House considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. Responsibilities • Assesses clients’ needs and assists in obtaining and maintaining financial and medical benefits., • Educates clients on benefit entitlements and money management skills, tailored to individual capability., • Assists clients in establishing Social Security Representative Payeeships when appropriate., • Coordinates funding efforts with the Admissions team, Finance, and program staff to ensure timely service initiation., • Develops and manages sliding scale or repayment agreements as needed and follows up on balances., • Assists OASAS program clients in accessing housing, legal support, healthcare, and other services., • Maintains documentation to meet regulatory, funder, and agency standards. Other Duties • Follows all applicable policies, federal and state laws, and East House compliance standards., • Collaborates with the Office of Ethics, Compliance & Quality to address non-compliance, and document corrective actions. Note: This job description may not cover all job duties and is subject to change without notice. Job duties, responsibilities, and/or activities may change at any time with or without notice. Requirements: Qualifications Required Education & Experience • High school diploma or GED required and 4 years of paid human services experience, • Bachelor's degree in a human service-related field with 2 years of experience. Other Skills/Knowledge/Experience • Knowledge of community resources including Social Security, public assistance, and Medicaid., • Effective written and oral communication skills., • Ability to work cooperatively with culturally diverse clients, staff, and service providers., • Basic proficiency in Microsoft Word and Excel., • Basic computer literacy for email use, internet research, and simple document formatting., • Valid NYS driver’s license in good standing and access to a personal vehicle for work-related tasks. Alignment with East House Values • Humanistic, Collaborative, Optimistic, Progressive, Integrity., • Represents the organization professionally and aligns with its mission., • Performs work with integrity and in compliance with established processes, procedures, and regulations. Accountability • Takes responsibility for all work activities and personal actions., • Follows through on commitments; implements decisions that have been agreed upon., • Maintains confidentiality with sensitive information., • Acknowledges and learns from mistakes without blaming others., • Recognizes the impact of one’s behavior on others. Commitment to Belonging, Respect, and Building a Supportive Community • Values and appreciates the unique backgrounds, experiences, and perspectives of every individual., • Actively includes others in conversations and decision-making, fostering connections by learning about others' interests, and celebrating achievements to make individuals feel valued., • Listening without judgment, communicating and interacting politely and civilly, and acknowledging others' contributions to show appreciation and build trust., • Offering help, encouraging collaboration, and creating safe spaces where everyone feels comfortable sharing ideas and concerns Working Conditions/Work Environment Traditional office and/or residential environment. Occasionally subjected to pressure due to time demands. May have to travel to various program locations which may not be accessible for individuals with reduced mobility. Physical/Mental Demands The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, ability to reach above or below shoulders, use hands to type and/or perform light lifting (up to 25 lbs.), and occasional stair-climbing. Reasonable Accommodation East House provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-238-4800 or email your request to HRTeam@easthouse.org. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. EEO Statement East House provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability, or any other protected statuses in its hiring, promotions, and other employment activities.

Greater Rochester Chamber of Commerce is a non-profit business advocacy organization serving our nine-county Finger Lakes region. Greater Rochester Chamber member organizations and their teams enjoy unparalleled access to information, advocacy, human resource services, and networking to help them grow their businesses, their dreams, and our economy. \n \n We are seeking qualified candidates to join our team for the following position: \n \n Senior Director of Talent Strategy \n \n ABOUT THE ROLE \n The Senior Director of Talent Strategy leads the Chamber’s efforts to advance a vibrant Greater Rochester economy that grows, retains, and attracts talent, fueled by advanced industries that drive good jobs, rising wages, and shared prosperity. Reporting to the President & CEO, this senior leader is responsible for setting strategic direction, managing a growing team, and serving as a credible, trusted voice with employers, educators, policymakers, and civic partners across the region. \n \n This is a role for a practitioner-strategist: someone who can translate labor market intelligence into concrete action, hold honest conversations with business leaders, incubate new workforce solutions with partners, and build the institutional credibility that enables the Chamber to move the employer community from conversation to commitment. \n \n Key Responsibilities \n \n Strategy, Leadership, and Impact \n\n • Lead the development, annual refresh, and implementation of the Chamber’s 2026–2030 Regional Talent Strategy, ensuring alignment with the region’s broader economic and innovation agenda.\n, • Develop, and lead a six-person team with functions spanning industry engagement, data and insights, and workforce innovation; establish clear decision gates and ensure the portfolio remains focused on strategic, high-impact priorities rather than diffuse responsive activity.\n, • Represent the Chamber at regional leadership tables, before public and philanthropic funders, and with state and national partners; serve as the Chamber’s primary voice on talent strategy and workforce policy.\n, • Drive the region’s adoption of a data-informed approach to talent strategy, moving partners from conventional metrics to a diagnostic framework that surfaces root causes and sharpens collective action.\n, • Identify opportunities to incubate new workforce solutions in partnership with employers and education/training providers; lead transitions of proven interventions out of the Chamber’s portfolio and into sustainable, scalable structures.\n\n \n Employer Engagement and Problem-Solving \n\n • Cultivate and steward deep, trusted relationships with senior business leaders across Greater Rochester’s advanced industries, engaging at the level of HR, operations, and C-suite to understand real workforce challenges and strategic direction.\n, • Provide leadership, direction, and support to the team in designing and facilitating solutions-oriented convenings with small groups of employers and education partners to diagnose root causes of talent disconnects and advance concrete action; resist the tendency to build programs in response to symptoms rather than causes.\n, • Maintain accountability for a disciplined workforce development and problem-solving approach across the Chamber’s Talent strategy, including from data analysis to employer convening, to solution design, to rigorous evaluation and deliberate decisions to scale, hand off, or stop.\n, • Serve as a trusted advisor to employers by challenging and supporting them to sharpen their own definitions of talent need and examine hiring and management practices as part of the talent equation — a capability most workforce intermediaries cannot provide.\n\n \n Operations and Accountability \n\n • Develop, staff, and facilitate a Talent-focused Board Committee to support board-level engagement, strategic accountability, and credibility with the broader employer community.\n, • Build and lead a high-performing team by aligning talent, roles and capabilities to strategic priorities, including thoughtful team development, role evolution and selective hiring to achieve strategic goals.\n, • Oversee team workflow, goal-setting, and performance; actively constrain the team’s “responsive mode” activities to approximately 25 percent of effort, preserving strategic capacity. Maintain and evolve the region’s talent metrics dashboard, ensuring it is actively used by partners and updated at least semiannually as a shared source of diagnostic truth.\n, • Support fund development strategy and manage grant relationships and reporting relevant to the talent portfolio.\n\n \n CANDIDATE PROFILE \n The ideal candidate is a seasoned leader with at least eight years of decision-making experience in workforce development, economic development, education, corporate talent leadership, civic sector or a closely related field. They bring a combination of strategic acumen, analytical instincts, and facilitative leadership that allows them to earn trust with business leaders, hold honest conversations, and build momentum toward shared action. They have an entrepreneurial mindset and high tolerance for ambiguity. \n \n Required Qualifications \n\n • Bachelor’s degree required; advanced degree in public policy, business, urban planning, economics, education, law, or related field preferred.\n, • Minimum of eight years of progressive leadership experience in workforce development, economic development, education, corporate talent leadership, civic sector or a comparable field, including direct management of staff and complex initiative portfolios.\n, • Demonstrated track record of building and sustaining trusted relationships with senior business leaders, and the ability to engage employers as partners — not just constituents — in identifying and solving workforce challenges.\n, • Strong analytical abilities and instincts: comfortable interpreting labor market data, translating analysis into strategic implications, and using evidence to sharpen priorities and inform employer conversations.\n, • Exceptional communicator with a facilitative leadership style: able to build alignment across diverse stakeholders, move groups toward decisions, and translate complex ideas into compelling narratives for varied audiences.\n, • Entrepreneurial orientation: energized by building new things, comfortable with ambiguity and the risk of failure, and skilled at moving partners from interest to investment.\n, • Demonstrated ability to lead a complex portfolio of initiatives simultaneously, applying discipline around what to pursue, what to stop, and what to hand off to partners better positioned to deliver.\n\n \n Preferred Qualifications \n\n • Experience working in or alongside chambers of commerce, regional economic development, or business-led civic institutions.\n, • Familiarity with Greater Rochester’s major industry clusters — particularly optics/photonics, advanced manufacturing, and emerging semiconductor supply chain — or demonstrated ability to quickly develop deep industry knowledge.\n, • Experience incubating and scaling talent innovations, including in partnership with community colleges, universities, and employers.\n, • Comfort with applied economic research, labor market analysis, or regional economic development, including familiarity with publicly available workforce data sources.\n, • Experience with or knowledge of Upstate New York’s workforce and education ecosystem, including partners such as Monroe Community College, RIT, the University of Rochester, and OneROC.\n\n \n Additional Notes \n\n • View the full job description here for more details and what success looks like.\n, • This is a full-time, exempt position scheduled to work a minimum of 37.5 hours per week. Annualized pay range: $150,000-$160,000 commensurate with experience. This is not a guarantee of compensation or pay rate. The compensation in the final offer will be determined based on a variety of factors including experience.\n, • Greater Rochester Chamber offers competitive benefits including health, dental, vision, 401k, HSA/FSA, vacation and sick time, volunteer time, tuition reimbursement, and more.\n, • This position will primarily work in our downtown offices daily, with some flexibility for remote work if needed.\n, • Our ideal candidate will embody our values of Inclusion, Passion, Integrity, Collaboration, and Service.\n\n \n Greater Rochester Chamber of Commerce is an Equal Opportunity Employer. It is the policy of Greater Rochester Chamber to provide equal opportunity in employment and conditions of employment to all individuals regardless of age, race, color, religious beliefs, national origin, sexual orientation, gender identity, sex, veteran or military status, disability, pregnancy-related condition, predisposing genetic characteristics, genetic information, marital status, familial status, prior arrest, domestic violence victim status, non-job related convictions, participation in lawful activities outside of our workplace, or any other status protected by law. \n

Job DescriptionDescription:East House is a dedicated non-profit organization committed to supporting individuals on their journey to recovery. We provide comprehensive services, including residential support, counseling, peer support and community outreach to empower individuals to overcome mental health and substance use disorders and lead fulfilling lives. Our mission is to foster a supportive environment that promotes healing and long-term recovery. The Service Coordinator is responsible for partnering with clients in recovery from mental illness, chemical dependency and/or co-occurring conditions to identify, access, and maintain linkages with treatment, housing, rehabilitation, and community services. The goal is to help individuals maintain stable housing in the community and improve their overall quality of life. Working within a person-centered approach, the Service Coordinator teaches clients essential living skills for independent living. In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. East House considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. Requirements: . Partner with clients to develop individualized service plans based on client-identified goals. · Coordinate and advocate for access to mental health, substance use, physical health, financial, and other community resources. · Provide support in the community and in client homes, utilizing clinical knowledge and sound judgment. · Participate in case reviews and planning to ensure quality and stability of client services. · Support client access to housing, including landlord relations, lease retention, and financial assistance. · Assist clients with benefit applications, budgeting, and payee agency coordination. · Promote family well-being through school, recreation, and healthcare connections. · Provide medication support as required by the program. · Maintain documentation in accordance with funder and agency standards. Note: This job description may not cover all job duties and is subject to change without notice. Job duties, responsibilities, and/or activities may change at any time with or without notice. Qualifications Education & Experience • High School Diploma or equivalent and 4-6 years of human services experience, OR, • Associate degree and 2-4 years of experience, OR, • Bachelor’s degree in human services and 1-3 years of experience. Licenses/Certifications · Valid NYS driver’s license in good standing and access to a personal vehicle for work-related tasks. Skills & Abilities · Knowledge and experience supporting culturally diverse individuals with psychiatric or chemical dependency concerns. · Skills in counseling, crisis assessment and intervention, communication, and client monitoring. · Proficiency in Microsoft Word, basic computer literacy, and database usage. COMPETENCIES Alignment with East House Values · Humanistic, Collaborative, Optimistic, Progressive, Integrity. · Represents the organization professionally and aligns with its mission · Performs work with integrity and in compliance with established processes, procedures, and regulations. Accountability · Takes responsibility for all work activities and personal actions. · Follows through on commitments; implements decisions that have been agreed upon. · Maintains confidentiality with sensitive information. · Acknowledges and learns from mistakes without blaming others. · Recognizes the impact of one’s behavior on others. Commitment to Diversity, Equity, Inclusion & Belonging · Values and embraces differences, backgrounds, experiences, and opinions of individuals and groups. · Promotes an environment where everyone feels respected and included. Working Conditions/Work Environment • Traditional office or household environment with occasional evening or weekend hours. • Frequent travel and client transport required. Physical Demands • Requires sitting, handling paperwork, using a computer, and effective verbal/written communication. • Occasional lifting (up to 30 lbs.), walking, standing, stair climbing, and travel., • Visual and auditory acuity for normal office tasks. Reasonable Accommodation East House provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-238-4800 or email your request to HRTeam@easthouse.org. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. EEO Statement East House provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability, or any other protected statuses in its hiring, promotions, and other employment activities.

Job DescriptionDescription: East House is a dedicated non-profit organization committed to supporting individuals on their journey to recovery. We provide comprehensive services, including residential support, counseling, peer support and community outreach to empower individuals to overcome mental health and substance use disorders and lead fulfilling lives. Our mission is to foster a supportive environment that promotes healing and long-term recovery, while upholding our humanistic, optimistic, progressive, and collaborative values rooted in integrity. The Awake Overnight Counselor provides alert, awake overnight supervision, monitoring the environment for safety and security, and supports the facility's operational needs to maintain a safe, clean, and recovery-focused environment. In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. East House considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. Responsibilities Client Services and Goal Achievement: • Supervises clients in managing medications according to East House medication policies and procedures., • Properly logs medications and ensures documentation is consistent with medication changes., • Performs medication book audits as directed by immediate supervisor., • Monitors the environment regularly to ensure safety and security., • Responds immediately to crises and emergencies following East House policies., • Provides light housekeeping, stocks kitchen supplies, and performs basic clerical support tasks., • Prepares household supply inventories as directed., • Performs routine facility maintenance, including exterior maintenance such as clearing pathways., • Completes unit-specific overnight checklist items. Documentation and Reporting • Ensure all client interactions, service plans, and progress are documented accurately according to East House standards and regulatory requirements., • Provides regular updates and progress reports to supervisors and stakeholders regarding client status and goals. Note: This job description may not cover all job duties and is subject to change without notice. Job duties, responsibilities, and/or activities may change at any time with or without notice. Requirements: Education • High School Diploma or GED; or, • Equivalent experience in lieu of education. Experience • Prior residential support or case management experience preferred. Other Skills/Abilities • Possess excellent verbal and written communication skills., • Exceptional customer service skills with commitment to helping others., • Ability to quickly adapt and be flexible in approach to job tasks and challenges and maintain emotional control under stress., • Excellent time management skills with exceptional attention to detail and the ability to multi-task and manage multiple priorities with competing deadlines., • Capability to work cooperatively with culturally diverse clients, staff, and community service providers., • Basic computer literacy, including the ability to use email, conduct online research, and create basic documents (MS Office Suite including Excel, Outlook and Word). COMPETENCIES Alignment with East House Values • Humanistic, Collaborative, Optimistic, Progressive, Integrity., • Represents the organization professionally and aligns with its mission., • Performs work with integrity and in compliance with established processes, procedures, and regulations. Accountability • Takes responsibility for all work activities and personal actions., • Follows through on commitments; implements decisions that have been agreed upon., • Maintains confidentiality with sensitive information., • Acknowledges and learns from mistakes without blaming others., • Recognizes the impact of one’s behavior on others. Commitment to Belonging, Respect, and Building a Supportive Community • Values and appreciates the unique backgrounds, experiences, and perspectives of every individual., • Actively includes others in conversations and decision-making, fostering connections by learning about others' interests, and celebrating achievements to make individuals feel valued., • Listening without judgment, communicating and interacting politely and civilly, and acknowledging others' contributions to show appreciation and build trust., • Offering help, encouraging collaboration, and creating safe spaces where everyone feels comfortable sharing ideas and concerns. Working Conditions/Work Environment Traditional office environment. Occasionally subjected to pressure due to time demands. May have to travel to various program locations which may not be accessible for individuals with reduced mobility. Physical/Mental Demands The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, ability to reach above or below shoulders, use hands to type and/or perform light lifting (up to 25 lbs.), and occasional stair-climbing. Reasonable Accommodation East House provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-238-4800 or email your request to HRTeam@easthouse.org. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. EEO Statement East House provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability, or any other protected statuses in its hiring, promotions, and other employment activities.

Job DescriptionDescription: Disability Advocacy Program (DAP) Program Coordinator Do you want an impactful career helping marginalized communities AND quality time with your family, or to pursue your hobbies? You can have both by joining Empire Justice Center as a Disability Advocacy Program (DAP) Program Coordinator out of our Rochester Telesca Center or Albany office! About Empire Justice Center Empire Justice Center is a diverse, highly respected statewide legal services organization that fights for marginalized low-income individuals and families across New York. We succeed through direct legal representation, high-impact litigation, legislative advocacy, and training the next generation of advocates. Our team is passionate, determined, and committed to justice for communities facing poverty, housing insecurity, immigration issues, domestic violence, disability discrimination, and civil rights violations in schools. What makes this role unique: You’ll work closely with the DAP State Support attorneys in helping provide statewide legal support and administrative services to other DAP-funded providers. Core responsibilities include managing data collection and reporting systems; coordinating in-person and remote meetings and legal training sessions; maintaining the DAP portal, website, and other resources; and supporting the production and design of a quarterly newsletter, including project management, design, and electronic distribution. You’ll also enjoy: · True work-life Balance: A flexible 35-hour full-time work week (true work-life balance)! · A comprehensive health insurance plan for you AND your family! · Additional benefits include: 14 paid holidays + generous vacation, sick, and personal time, group term life insurance, 403(b) with employer contributions (vesting after 12 months), and a $1,500 bilingual salary enhancement for qualifying employees. Requirements: · Eligible to work a hybrid schedule under Empire Justice’s organizational policy. · Develop and maintain efficient data collection systems and processes. · Communicate with DAP programs statewide to collect accurate, complete case opening and closing data, and ensure timely reporting. · Generate quarterly and annual reports for OTDA, and other reports as needed. · Assist State Support attorneys and presenters with the planning and preparation of training materials. · Coordinate all logistics of hosting meetings and legal trainings, including all technical aspects of hosting webinars (e.g., platform setup, presenter support, registration, and recordings), and for in-person trainings (e.g., room reservations, equipment setup, and on-site coordination) · Work internally to support other administrative tasks related to trainings, such as processing expenses, billing for fee-for-service trainings, and processing honoraria. · Support the production of a quarterly newsletter, including the design and distribution, the management of distribution lists, and the creation of webpages. · Work closely with internal teams and vendors to maintain and improve the Empire Justice DAP portal and website, including troubleshooting, updating content, and enhancing functionality. · Develop and maintain systems and processes to track work. · Provide administrative support to DAP Statewide Attorney Coordinators and assist with other communications as needed. · Coordinate with Marketing, Communications, Policy, and Operations teams for DAP-related issues and projects. · Demonstrate a high level of comfort and commitment to working with people from marginalized communities. · Work closely with your assigned supervisor and participate in regular supervision meetings, including work plan development and grant deliverable management. · Travel, as necessary. · Please note that all positions will supervise other practice group members if needed. · Due to limited resources, all staff are expected to perform administrative and other support-related duties to serve our clients and fulfill our mission as a non-profit legal services organization. · Other duties as assigned by your supervisor and/or to meet the organization’s needs. Experience and Attributes · At least 3 years of relevant experience, preferably in data collection, analysis, and/or project coordination, is preferred. · Strong multitasking and time management abilities, with the capacity to manage priorities effectively and meet tight deadlines. · Excellent written and verbal communication skills, including strong grammar, spelling, and punctuation. · Keen attention to detail and accuracy. · Strong proficiency in Microsoft Excel and in organizing data and information. · Proficiency in other Microsoft 365 Suite (Outlook, Word, Excel, Teams, SharePoint, PowerPoint), with the ability to quickly learn and adapt to other applications. · Excellent skills in document and form creation, report writing, and data pulling. · Basic familiarity with learning graphic design tools (e.g., Canva), along with an understanding of effective, well-organized visual design and layout. · Basic familiarity with learning website maintenance and content creation in WordPress. · Basic familiarity with learning the fundamentals of email marketing platforms, including email design and distribution, and support management. · Strong problem-solving skills and the ability to work independently. · Strong interpersonal skills, with the ability to work collaboratively and effectively with a diverse team and external partners. · Demonstrated commitment to working on behalf of marginalized communities. TO APPLY: Applications will be accepted until the position is filled. If interested, please visit our “Work With Us” employment page on our website at www.empirejustice.org to submit a complete application, including a resume, writing sample, and contact information for three professional references (one supervisor is required). Please refrain from making phone calls or sending hard copies. Incomplete applications will not be considered. Empire Justice Center is an Equal Opportunity/Affirmative Action employer and strongly desires a diverse and inclusive workforce. Empire Justice Center provides equal employment opportunities to all employees and applicants. It prohibits discrimination and harassment of any type, specifically - race, color, religion, age, sex (including pregnancy and gender identity), national origin, disability status, genetics, neurodiversity, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. If reasonable accommodations are needed, please contact Mercedece Love, Human Resources and Compliance Manager, at HRSupport@empirejustice.org. Empire Justice Center is committed to the full inclusion of all qualified individuals. As part of this commitment, Empire Justice Center ensures that persons with disabilities and/or communication barriers have reasonable accommodations. Salary The referenced pay range/scale represents this job's estimated minimum and maximum compensation. Individual annual salaries/hourly rates will be set within the job's compensation range and determined by factors including, but not limited to, education, experience, qualifications, the individual's expertise, market data, and internal equity considerations.

Job DescriptionDescription: East House is a dedicated non-profit organization committed to supporting individuals on their journey to recovery. We provide comprehensive services, including residential support, counseling, peer support and community outreach to empower individuals to overcome mental health and substance use disorders and lead fulfilling lives. Our mission is to foster a supportive environment that promotes healing and long-term recovery, while upholding our humanistic, optimistic, progressive, and collaborative values rooted in integrity. The Relief Counselor provides per diem support, education, orientation, daily living skills training, case management, and crisis response to clients residing in community-based residences. This role includes helping clients with their transition to more independent living through assessment, service planning, individual and group counseling, and coordination with external providers. The Relief Counselor also supervises and monitors the facility to ensure a safe, recovery-focused environment In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. East House considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. Responsibilities Client Services and Goal Achievement: • Partners with each client to develop and implement an individualized Service Plan based on assessment and client-identified goals., • Provides coaching, teaching, individual and group counseling within the scope of the program’s services to assist clients in achieving their goals., • Collaborates with East House staff and external providers to coordinate client services and make referrals as needed., • Maintains familiarity with all clients in the unit by reviewing communication logs, participating in Case Reviews, and addressing their needs during on-duty shifts., • Provides education and support to clients’ family and friends to promote successful treatment outcomes., • Participates in the development and maintenance of the therapeutic community within the residence., • Manages a small case load and completes the required OASAS documentation, • Maintains familiarity with all clients in the program through participating in Case Reviews, reviewing overlap, and communication with staff., • Coordinates with Program Manager and Financial Case Manager in assisting clients with funding and financial case management., • Be available for weekend, holiday, and/or emergency shifts to ensure continuity of care and support for clients. Daily Living Skills and Health & Safety • Teaches, supports, and assists clients with daily living skills including light housekeeping, meal preparation, shopping, and maintaining safe and sanitary living conditions., • Supervises and assists clients in following through with appointments (e.g., medical, therapy) and ensures treatment recommendations are met., • Supervises clients in managing medications in accordance with East House policies and procedures; maintains documentation for medication management as per regulatory standards. Program Management and Coordination • Coordinates activities and schedules for the residence, ensuring that resources are organized and activities run smoothly., • Facilitates individuals, groups, and activities as necessary., • Maintains a safe and supportive living environment, ensuring that the residence remains a sober, clean, and safe space., • Addresses any emergent client needs or crises during on-duty hours and collaborate with appropriate staff to resolve issues. Documentation and Reporting • Ensure all client interactions, service plans, and progress are documented accurately according to East House standards and regulatory requirements., • Provide regular updates and progress reports to supervisors and stakeholders regarding client status and goals. Note: This job description may not cover all job duties and is subject to change without notice. Job duties, responsibilities, and/or activities may change at any time with or without notice. Requirements: Position Qualifications: • Minimum Education & Experience: High School Diploma or equivalent with some paid human service experience., • Licensure/Certifications: NYS motor vehicle license, safe driving record, and reliable transportation preferred., • Other Skills/Knowledge/Experience: Basic computer literacy; experience as a past or present consumer of mental health and/or chemical addiction services is a plus. Physical/Mental Demands: • Job requires sitting, handling objects, working with a computer, and communicating with others., • Occasional lifting of up to 30 lbs., walking, standing, and reaching may be required., • Ability to maintain emotional control under stressful situations. Working Conditions/Work Environment Traditional office environment. Occasionally subjected to pressure due to time demands. May have to travel to various program locations which may not be accessible for individuals with reduced mobility. Physical/Mental Demands The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, ability to reach above or below shoulders, use hands to type and/or perform light lifting (up to 25 lbs.), and occasional stair-climbing. Reasonable Accommodation East House provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-238-4800 or email your request to HRTeam@easthouse.org. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. EEO Statement East House provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability, or any other protected statuses in its hiring, promotions, and other employment activities. East House is a proud RMAPI (Rochester-Monroe Anti-Poverty Initiative) Level Up Champion for our commitment to social justice and promoting economic mobility in our community.

Job DescriptionDescription: East House is a dedicated non-profit organization committed to supporting individuals on their journey to recovery. We provide comprehensive services, including residential support, counseling, peer support and community outreach to empower individuals to overcome mental health and substance use disorders and lead fulfilling lives. Our mission is to foster a supportive environment that promotes healing and long-term recovery, while upholding our humanistic, optimistic, progressive, and collaborative values rooted in integrity. The Crisis Care Manager II at Affinity Place Crisis Residence plays a crucial role in assisting and empowering our guests during their time of crisis. Key responsibilities include delivering comprehensive case management services and coordinating integration of direct care and support services. As a part of our commitment to individualized person-centered care, Crisis Care Manager II takes an active part in devising post-discharge continuity of care plans. Our ultimate goal is to facilitate our guests' journey towards recovery, empowering them to lead self-directed lives and realize their full potential. In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. East House considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. Responsibilities Services That Address Client Goals · Comprehensive Care Management, Care Coordination, Integration of Direct Care and Support Services, Assistance with Basic Needs, Continuity of Care Provides appropriate interventions based on guests' goals and documents guest progress. · Partners with guests in creating/pursuing individualized service plan goals which are based on guest-identified goals and objectives. The service plan is accessible and reflects patient and supports preferences (if applicable), education and support for self-management, self-help recovery, and other resources as appropriate. Maintains the safety of guests and the facility through regular environmental monitoring and crisis response. · Completes comprehensive guest assessments including mental health and substance use disorder assessments, risk assessments, health screenings, and crisis planning. · Collaborates with guests to build a psychiatric advanced directive, ensuring their wishes are known and can be followed in times of crisis. Conducts check-in and check-out activities and facilitates groups and activities. · Coordinates client services in an extensive community network; advocates for client’s mental health, chemical dependency, medical, financial, legal, social, career, housing and recreational services; coordinates transportation as needed. Provides outreach to guests to encourage participation and support. · Develops and maintains positive and effective relationships with landlords, community groups, referral sources and service agencies. · Participates in regular case reviews in order to track progress of care plan goals and initiate changes in the care plan as needed. · Maintains a body of knowledge regarding best/evidence-based practices and community centered resources; receives training/higher education to augment skill set. · Design and conduct a weekly group meeting tailored to address current guest needs. Applies a holistic approach to consider the entirety of the client's situation, providing well-rounded, comprehensive support. · Design and implement in-house guest enrichment activities tailored to foster peer connections and promote community integration. This aims to enhance the guest experience and encourage mutual support and social engagement. Clients are Supported Through Effectively Coordinated Functions · Coordinates activities and maintains appropriate schedules for location. · Collaborates with community agencies to identify resources. · The role involves actively connecting guests to pertinent community resources and coordinating with both new and existing healthcare providers. Individual enrichment skills also assists guests with securing basic needs like food, clothing, and housing. · Maintains organized resources within the facility. · Maintain an active Resource for others to utilize while assisting guests during crisis. · Facilitates various trainings, workshops, groups and activities, as needed. · Engage Guest in enrichment groups such as life skills, Community Resources, Conflict Resolution, and Self-Resiliency. · Provides outreach to clients. · Ensuring they receive continuous support post-discharge. Daily Living Skills · Assists in the daily operation of the residence (e.g., light housekeeping, cooking, food and supply purchasing, etc.). · Supervises and coaches clients in working toward functional skills necessary with independent living (i.e. cleaning, meal preparation, and safe and sanitary conditions within the group home/apartment, etc.) Safely Managed Medications · Provides supervision of clients in managing their medications. · Adheres to East House medication policies and procedures. · Medication documentation and supervision meets East House standards 100% of the time · No medication errors Documentation Standards Met · Maintains documentation to the standards defined by regulators, funders and East House policies and procedures · Meets documentation standards as evidenced by audits, chart reviews, and recertification reviews Other Duties · Follows all applicable policies, federal and state laws, and East House compliance standards. · Collaborates with the Office of Ethics, Compliance & Quality to address non-compliance, and document corrective actions. · Meets documentation standards as evidenced by audits, chart reviews, and recertification reviews · Demonstrated ability to assess, monitor and evaluate needs and progress in program. Note: This job description may not cover all job duties and is subject to change without notice. Job duties, responsibilities, and/or activities may change at any time with or without notice. Requirements: Minimum Education/Experience • High School + 2-5 yrs. Exp; OR,, • Associates + 1-3 yrs. Exp; OR,, • Bachelors + 0-1 yr. Exp Licensure/Certifications • NYS motor vehicle license, safe driving record and availability of personal vehicle for work., • Qualified Mental Health Staff as defined by OMH Residential regulations required for work in OMH licensed programs., • Provisional Qualified Health Professional Status or CASAC-T per OASAS Operating Regulations required in OASAS licensed programs. Counselors hired as Provisional QHP Status must obtain their CASAC or other QHP status within 3 years., • Narcan training (required for OASAS licensed/funded programs) Other Skills/Knowledge/Experience • Effective written and oral communication skills, • Ability to work cooperatively and effectively with culturally diverse clients, staff and community service providers., • Basic Computer Literacy as evidenced by the ability to go online and conduct basic searches on the Intern, check his/her email account, create and send email with an attachment and use simple email features. Can open spreadsheets and word processing documents to read and make simple edits., • Basic Microsoft Word skills as evidenced by the ability to produce basic business letters and simple tables and charts; as well as check spelling, set tabs, change page orientation, sort, save, open and organize electronic files. Physical Demands • Job frequently requires sitting, handling objects and paperwork, work with a computer and communicating with others both verbally and in written format., • Job involves occasional lifting of up to 30 lbs., walking, standing and reaching., • Finger dexterity to a level that allows the ability to operate a telephone and computer keyboard., • Hearing needed to a level that enables one to hear normal conversation., • Visual requirements to the level of being able to read documents and a computer screen., • Ability to read and interpret policies, procedures and various other information., • Ability to maintain emotional control under stressful situations. Working Conditions/Work Environment Traditional office environment. Occasionally subjected to pressure due to time demands. Travel within the greater Rochester area. Potential for travel outside of Monroe County. Physical Demands The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, ability to reach above or below shoulders, use hands to type and/or perform light lifting and occasional stair-climbing. Reasonable Accommodation East House provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-238-4800 or email your request to HRTeam@easthouse.org. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. EEO Statement East House provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability, or any other protected statuses in its hiring, promotions, and other employment activities.

Job DescriptionDescription: Position Summary East House is a dedicated non-profit organization committed to supporting individuals on their journey to recovery. We provide comprehensive services, including residential support, counseling, peer support and community outreach to empower individuals to overcome mental health and substance use disorders and lead fulfilling lives. Our mission is to foster a supportive environment that promotes healing and long-term recovery, while upholding our humanistic, optimistic, progressive, and collaborative values rooted in integrity. The Counselor provides essential support, education, orientation, daily living skills training, case management, and crisis response to clients residing in community-based residences. This role includes helping clients with their transition to more independent living through assessment, service planning, individual and group counseling, and coordination with external providers. In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. East House considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. Responsibilities Client Services and Goal Achievement • Partners with each client to develop and implement an individualized Service Plan based on assessment and client-identified goals., • Provides coaching, teaching, individual and group counseling within the scope of the program’s services to assist clients in achieving their goals., • Collaborates with East House staff and external providers to coordinate client services and make referrals as needed., • Maintains familiarity with all clients in the unit by reviewing communication logs, participating in Case Reviews, and addressing their needs during on-duty shifts., • Provides education and support to clients’ family and friends to promote successful treatment outcomes., • Participates in the development and maintenance of the therapeutic community within the residence., • Manages a small case load and completes the required OASAS documentation, • Maintains familiarity with all clients in the program through participating in Case Reviews, reviewing overlap, and communication with staff., • Coordinates with Program Manager and Financial Case Manager in assisting clients with funding and financial case management., • Be available for weekend, holiday, and/or emergency shifts to ensure continuity of care and support for clients. Daily Living Skills and Health & Safety • Teaches, supports, and assists clients with daily living skills including light housekeeping, meal preparation, shopping, and maintaining safe and sanitary living conditions., • Supervises and assists clients in following through with appointments (e.g., medical, therapy) and ensures treatment recommendations are met., • Supervises clients in managing medications in accordance with East House policies and procedures; maintains documentation for medication management as per regulatory standards. Program Management and Coordination • Coordinates activities and schedules for the residence, ensuring that resources are organized and activities run smoothly., • Facilitates individuals, groups, and activities as necessary., • Maintains a safe and supportive living environment, ensuring that the residence remains a sober, clean, and safe space., • Addresses any emergent client needs or crises during on-duty hours and collaborate with appropriate staff to resolve issues. Documentation and Reporting • Ensure all client interactions, service plans, and progress are documented accurately according to East House standards and regulatory requirements., • Provide regular updates and progress reports to supervisors and stakeholders regarding client status and goals. Note: This job description may not cover all job duties and is subject to change without notice. Job duties, responsibilities, and/or activities may change at any time with or without notice. About Us: East House is a leading organization committed to providing comprehensive support and services to individuals in transition to more independent community living. We are seeking a dedicated and empathetic Counselor to join our team and make a positive impact on the lives of our residential clients. Position Overview: As a Counselor, you will play a vital role in providing orientation, assessment, treatment planning, individual and group counseling, psycho-education, case management, referrals, reporting, and documentation to our clients. You will work closely with clients to develop individualized Service Plans and support them in achieving their goals and objectives. Key Responsibilities: Services That Address Client Goals: · Partner with each client on the caseload to develop individualized Service Plans based on client-identified goals. · Support clients in pursuing Service Plan goals through coaching, teaching, individual and group counseling. · Collaborate with other East House staff and external providers for referrals and client services. · Efficiently manage an assigned caseload while maintaining accessibility to each client. · Provide education and support to the families and friends of clients. · Participate in the development and maintenance of the therapeutic community. · Maintain familiarity with all clients in the unit through Case Reviews and communication logs. · Address the needs of residents in the unit during on-duty shifts. · Coordinate with Program Manager and Financial Case Manager to assist clients with funding and financial matters. Clients are Supported Through Effectively Coordinated Functions: · Coordinate activities and maintain appropriate schedules for the location. · Collaborate with community agencies to identify resources. · Maintain organized resources within the facility. · Facilitate various trainings, workshops, groups, and activities as needed. · Provide outreach to clients. Daily Living Skills: · Assist in the daily operation of the residence, including light housekeeping, cooking, and supply management. · Supervise and coach clients in developing functional skills necessary for independent living, such as cleaning, meal preparation, and maintaining a safe and sanitary environment. Safely Managed Medications: · Provide supervision to clients in managing their medications. · Adhere to East House medication policies and procedures. Documentation Standards: ·Maintain documentation to the standards defined by regulators, funders, and East House policies and procedures. Results/Measures: · Achievement of client goals as identified in Service Plans. · Positive feedback from colleagues and clients regarding the effectiveness of interventions. · Maintenance of a safe and sanitary environment within group homes or apartments. · Adherence to medication documentation and supervision standards. · Compliance with documentation standards as demonstrated through audits and reviews. Physical Demands: · Frequent sitting, handling objects, paperwork, computer work, and verbal and written communication. · Occasional lifting of up to 30 lbs., walking, standing, and reaching. · Finger dexterity to operate a telephone and computer keyboard. · Hearing ability to engage in normal conversation. · Visual requirements to read documents and computer screens. · Ability to read and interpret policies, procedures, and various other information. · Ability to maintain emotional control under stressful situations. Working Conditions: · Response to crises and emergencies during on-duty hours. · Availability for work on weekends and holidays. · Occasional travel in Monroe County and occasional transportation of clients required. If you are dedicated to making a difference in the lives of individuals in transition and are ready to contribute to a supportive team, we encourage you to apply. Join us in our mission to empower individuals to achieve their goals and lead fulfilling lives. East House is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. East House is a proud RMAPI (Rochester-Monroe Anti-Poverty Initiative) Level Up Champion for our commitment to social justice and promoting economic mobility in our community. EEO Statement East House provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability, or any other protected statuses in its hiring, promotions, and other employment activities. Requirements: Education • Minimum of High School Diploma or GED., • Associate’s degree in Human Services, Social Work or other related degree preferred., • Equivalent experience in lieu of education may be considered. Experience • Minimum of 1-3 years’ residential support or case management experience. Other Skills/Abilities • Possess excellent verbal and written communication skills., • Exceptional customer service skills with commitment to helping others., • Ability to quickly adapt and be flexible in approach to job tasks and challenges and maintain emotional control under stress., • Excellent time management skills with exceptional attention to detail and the ability to multi-task and manage multiple priorities with competing deadlines., • Capability to work cooperatively with culturally diverse clients, staff, and community service providers., • Basic computer literacy, including the ability to use email, conduct online research, and create basic documents (MS Office Suite including Excel, Outlook and Word). Licenses/Certifications • Narcan training preferred., • Provisional Qualified Health Professional (QHP) Status or CASAC-T required for OASAS licensed programs. COMPETENCIES Alignment with East House Values • Humanistic, Collaborative, Optimistic, Progressive, Integrity., • Represents the organization professionally and aligns with its mission., • Performs work with integrity and in compliance with established processes, procedures, and regulations. Accountability • Takes responsibility for all work activities and personal actions., • Follows through on commitments; implements decisions that have been agreed upon., • Maintains confidentiality with sensitive information., • Acknowledges and learns from mistakes without blaming others., • Recognizes the impact of one’s behavior on others. Commitment to Belonging, Respect, and Building a Supportive Community • Values and appreciates the unique backgrounds, experiences, and perspectives of every individual., • Actively includes others in conversations and decision-making, fostering connections by learning about others' interests, and celebrating achievements to make individuals feel valued., • Listening without judgment, communicating and interacting politely and civilly, and acknowledging others' contributions to show appreciation and build trust., • Offering help, encouraging collaboration, and creating safe spaces where everyone feels comfortable sharing ideas and concerns. Working Conditions/Work Environment Traditional office environment. Occasionally subjected to pressure due to time demands. Travel within the greater Rochester area. Potential for travel outside of Monroe County. Physical Demands The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, ability to reach above or below shoulders, use hands to type and/or perform light lifting and occasional stair-climbing. Reasonable Accommodation East House provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-238-4800 or email your request to HRTeam@easthouse.org. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

Job DescriptionDescription:Supervising Senior Attorney, Education Debt Consumer Assistance Program (EDCAP)ALBANY OR ROCHESTER – TELESCA CENTER, NEW YORK Employment Status: Full-Time FLSA Status: Exempt Practice Group/Team: Consumer, Finance, and Housing (CFH) Organization Information Empire Justice Center, a diverse and highly respected statewide legal services organization, seeks a Supervising Senior Attorney for our Education Debt Consumer Assistance Program (EDCAP) with our Consumer, Finance, and Housing (CFH) practice group. This is an opportunity to join and grow in one of the most influential organizations serving marginalized low-income individuals and families in New York State. Empire Justice Center attracts and employs a diverse team of dedicated, determined, and passionate advocates who significantly impact the lives of low-income New Yorkers. We succeed through direct legal representation, high-impact litigation, and legislative and administrative advocacy. As an organization, we provide top-notch training and technical assistance to other advocates to ensure fairness and justice for New Yorkers. We thrive on our commitment to supporting justice for populations that have historically experienced severe oppression. These populations include racially diverse individuals and families experiencing poverty, housing insecurity, immigration issues, and domestic violence. Additionally, the organization advocates for people with disabilities, members of the LGBTQ community, and school-age children facing discrimination and violations of their civil rights in schools. Our offices in Rochester, Albany, Westchester County, and Long Island offer staff an exciting, dynamic, inclusive working environment with a solid commitment to work/life balance, teamwork, diversity, wellness, and personal/professional development. Position Summary Empire Justice Center is pleased to announce an opening for a Supervising Senior Attorney. The Education Debt and Consumer Assistance Program (EDCAP) Supervising Senior Attorney will oversee the EDCAP unit's practice, handle their own cases, and supervise the EDCAP Paralegal. They will manage and develop the EDCAP program, provide training, technical assistance, and support to attorneys, advocates, and EDCAP grantees; engage in legislative advocacy; and provide advice and counsel, as well as direct legal representation, to clients. Salary The referenced pay range/scale represents this job's estimated minimum and maximum compensation. Individual annual salaries/hourly rates will be set within the job's compensation range and determined by factors including, but not limited to, education, experience, qualifications, the individual's expertise, market data, and internal equity considerations. Supervising Senior Attorney, 7-8 years of experience, $104,700-$111,000 (Upstate NY) Benefits We are an organization that supports and promotes a healthy work-life balance. Empire Justice Center offers a generous benefit package, including: · 35-hour full-time work week. · Comprehensive health insurance plan. · 403(b) eligibility - immediately eligible to begin contributing from your paycheck. · Immediate vesting upon hire - ALL contributions (both employee and employer). o 1% employer match is eligible after 12 months of employment. o 3% non-elective annual contribution made by employer after 12 months of employment. · Generous vacation, sick, personal, and holiday time o 14 Paid Holidays o Vacation: 10.5 hours/month; Sick: 7 hours/month; Personal: 35 hours/year · Loan Repayment Assistance Program for qualifying employees. · Bilingual salary enhancement for qualifying employees. · Generous Bereavement Leave. · Employee Wellness Activities. · Voluntary Supplemental Disability. · Dental Insurance (employee paid). · Vision Insurance (employee paid). · $150K Group Term Life Insurance. · NYS Short-Term Disability. · FSA Eligibility. Empire Justice Center is an Equal Opportunity/Affirmative Action employer and strongly desires a diverse and inclusive workforce. Empire Justice Center provides equal employment opportunities to all employees and applicants. It prohibits discrimination and harassment of any type, specifically - race, color, religion, age, sex (including pregnancy and gender identity), national origin, disability status, genetics, neurodiversity, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Requirements: Essential Duties and Responsibilities · Travel to and work in the Albany or Rochester Telesca Center office is required to meet client and organizational needs. o This position is eligible for a hybrid work request under the organizational policy. · Develop and implement the vision and goals of the EDCAP program using Empire Justice Center's 360-degree model, which includes direct services, training and technical assistance, impact litigation, and policy advocacy. · Oversee and manage the EDCAP program, ensuring compliance with program policies, procedures, and grant requirements and meeting grant deliverables. · Oversee the collection and reporting of case and other information as required by grant and contract providers and provide them with timely reports as required. · Develop new systems and procedures as needed. · Supervise the Student Loan Paralegal and any future EDCAP employees. · Provide information, advice, and counsel to student loan borrowers. · Participate in the leadership of Empire Justice Center as a member of the management team. · Help student loan borrowers apply for relief through cancellation, forgiveness, or discharge programs. · Represent student debt borrowers in court and administrative proceedings at all stages of litigation, including but not limited to excellent research and written advocacy, discovery, witness preparation, representation in hearings and at trial, and settlement negotiations. · Serve as EDCAP and student loan subject matter expert, developing an in-depth knowledge of the law related to education debt. · Lead and participate in coalitions that advocate for the needs of individuals with education debt. · Provide legal education and substantive law training on education debt/student loan-related legal issues to the New York State EDCAP and legal community through CLEs, presentations, and other formal and informal methods. · Provide comprehensive technical assistance to other attorneys, advocates, and EDCAP grantees on complex cases and education debt-related questions. · Undertake legislative and policy advocacy aimed at improving access to justice in the area of educational debt under the supervision of the Policy and Communications Director. · Conduct outreach and engage in publicity to increase awareness of the EDCAP program. · Identify systemic issues for advocacy and opportunities for pursuing impact litigation. · Must demonstrate a high level of comfort and commitment to working with people from marginalized communities. · Work closely with your assigned supervisor and participate in regular supervision meetings, including work plan development and grant deliverable management. · Please note that all positions will supervise other practice group members if needed. · Due to limited resources, all staff are expected to perform administrative and other support-related duties to serve our clients and fulfill our mission as a non-profit legal services organization. · Other duties as assigned by your supervisor and/or to meet the organization’s needs. Minimum Qualifications (Knowledge, Skills, and Abilities) · Juris Doctorate Degree from an accredited US law school or international equivalent. · Admission to the New York State Bar and in good standing as a member of the NYS bar. · Minimum of 7 to 8 years of experience as an attorney. · Supervisory or management experience is required. · Excellent writing, advocacy, and verbal communication skills. · Ability and willingness to mentor, supervise, and train legal staff in all Empire Justice Offices through video conferencing/communication and travel when necessary. · Strong leadership skills. · Litigation experience and/or experience in litigating in administrative hearings. · Knowledge of student loan work. · The ability to provide legal advice to clients who do not speak English via an interpreter. · Demonstrated proficiency in Microsoft 365 (Outlook, Word, Excel, SharePoint, PowerPoint), with the ability to learn and adapt to other applications quickly, including but not limited to file management applications, calendar applications, and virtual meeting applications. · Must demonstrate strong analytical skills. · Ability to shift priorities while working in a fast-paced environment with multiple competing objectives. · Effective decision-making skills that balance overall organizational and leadership objectives with employee needs. · Effective interpersonal skills and the ability to cultivate partnerships. · Experience in working with diverse clientele, including those who have experienced poverty. Commitment to improving the lives and circumstances of those who have experienced poverty and discrimination. TO APPLY: Applications will be accepted until the position is filled. If interested, please visit our “Work With Us” employment page on our website at www.empirejustice.org. Please submit a complete application, including a resume, cover letter, writing sample, and contact information for three professional references (one supervisor is required). Please refrain from making phone calls or sending hard copies. Incomplete applications will not be considered. If reasonable accommodations are needed, please contact Mercedece Love, Human Resources and Compliance Manager, at mlove@empirejustice.org. Empire Justice Center is committed to the full inclusion of all qualified individuals. As part of this commitment, Empire Justice Center ensures that persons with disabilities and/or communication barriers have reasonable accommodations.

Job DescriptionDescription: Do you want an impactful career AND quality time with your family or to pursue your hobbies? You can have both by joining Empire Justice Center as a Supervising Senior Litigation Attorney! About Empire Justice Center Empire Justice Center is a diverse, highly respected statewide legal services organization that fights for marginalized low-income individuals and families across New York. We succeed through direct legal representation, high-impact litigation, legislative advocacy, and training the next generation of advocates. Our team is passionate, determined, and committed to justice for communities facing poverty, housing insecurity, immigration issues, domestic violence, disability discrimination, and civil rights violations in schools. What makes this role unique: As a member of Empire Justice Center's litigation team, the Supervising Senior Litigation Attorney will lead and conduct impact litigation and class action cases, develop new litigation initiatives, and collaborate with practice group attorneys and external partners to advance systemic change. They will provide legal supervision, mentorship, and training to attorneys and paralegals and will contribute to the organization's strategic vision to expand access to justice for low-income New Yorkers. Their work will focus on practice areas including, but not limited to, public benefits, civil rights (with a focus on disability, LGBTQ, and special education), health care, and/or tenants' rights. This individual carries a litigation caseload and reports to the Director of Litigation. You’ll also enjoy: · True work-life Balance: A flexible 35-hour full-time work week (true work-life balance)! · Loan Repayment Assistance: Eligible employees can use this program to pay off student loans. · A comprehensive health insurance plan for you AND your family! · Additional benefits include: 13 paid holidays and office closure between Christmas Day and New Year's Day, generous vacation, sick, and personal time, group term life insurance, 403(b) with employer contributions (eligible after 12 months), and a $2,000 bilingual salary enhancement for qualifying employees. Responsibilities: · Travel to and work in the Rochester Telesca Center or Albany office is required to meet client and organizational needs. o This position is eligible for a hybrid work request under the organizational policy. Impact Litigation and Class Action Leadership: · Lead and/or support all phases of complex civil impact litigation and class action cases, including case development and investigation, pleadings, discovery, depositions, motion practice (including oral argument), witness development and preparation, trial preparation, trial, and appellate practice. · Support litigation needs throughout the organization, serving as a versatile attorney who fills needed gaps in staffing for litigation work. · Serve as lead, co-counsel, or litigation team attorney supporting high-profile, precedent-setting litigation designed to achieve systemic improvements in law and policy for low-income clients. · Draft and oversee the preparation of complex briefs, motions, pleadings, and other court submissions that reflect the highest standards of legal advocacy. · Prepare for and conduct oral arguments in state courts, federal courts, and administrative agencies. Team Supervision and Mentorship: · Supervise and provide feedback to attorneys, paralegals, and interns’ work product to ensure quality, accuracy, and strategic effectiveness. · Support litigation staff’s professional development by mentoring, modeling effective litigation practices, and providing constructive coaching. · Collaborate with the Director of Litigation and Managing Attorneys to ensure coordinated and consistent supervision across litigation matters. Strategy Development and Collaboration: · Generate innovative ideas for new impact litigation initiatives that address legal barriers facing low-income New Yorkers in coordination with Managing Attorneys and the Director of Litigation. · Work with policy staff to coordinate external messaging and media relations for pending litigation. · Partner with other civil legal aid organizations, law school clinics, private law firms, and pro bono partners. · Contribute to the development of organizational priorities for legal issues relevant to Empire Justice Center's mission. Case Management and Administrative Responsibilities: · Maintain a litigation caseload. · Utilize Legal Server and other case management systems to maintain accurate and complete case records, time entries, and outcome data, and supervise others’ use of the same. · Comply with all organizational policies and procedures and the New York Rules of Professional Conduct governing litigation, case approval, and attorneys’ fees. · Identify and pursue attorneys’ fees as available. Technology and Innovation. · Leverage legal technology tools, including Microsoft 365, e-discovery platforms, legal research databases, document management systems, artificial intelligence tools, and litigation support software to increase efficiency and quality in litigation practice. · Stay current on developments in legal technology and contribute and implement ideas for improving organizational use of technology in litigation. · Maintain data security practices in handling sensitive client information consistent with Empire Justice Center policies and professional obligations. Organizational Responsibilities: · Participate in meetings and organizational planning as appropriate. · Represent Empire Justice Center in external coalitions, bar association activities, and community settings to advance the organization's reputation and mission. · Contribute to grant reporting, funding proposals, and communications regarding litigation outcomes and impact as requested. · Develop and/or participate in staff trainings and professional development activities. · Must demonstrate a high level of comfort and commitment to working with people from marginalized communities. · Working closely with your assigned supervisor and participating in regular supervision meetings, including work plan development and grant deliverable management. · Due to limited resources, all staff are expected to perform administrative and other support-related duties to serve our clients and fulfill our mission as a non-profit legal services organization. · Other duties as assigned by your supervisor and/or to meet the organization’s needs. Requirements: Skills · Demonstrated excellence in all phases of complex civil litigation, including class action and impact litigation in state and federal courts. · Superior legal writing and research skills, including the ability to draft and edit complex briefs, motions, pleadings, and appellate submissions. · Strong oral advocacy skills, including proven ability to conduct oral arguments in trial and appellate courts. · Effective supervisory and mentorship skills with the ability to lead, motivate, and develop the skills of attorneys, paralegals, and legal staff. · Ability to generate creative, forward-looking litigation strategies and identify systemic legal issues appropriate for impact litigation. · Strong interpersonal and collaborative skills with the ability to build and maintain partnerships with co-workers, co-counsel, clients, community organizations, and advocacy partners. · Demonstrated proficiency with legal technology, including Microsoft 365, e-discovery platforms, legal research databases, document management systems, artificial intelligence tools, and litigation support software. · Ability to manage multiple cases and priorities simultaneously in a fast-paced, mission-driven environment. · Commitment to client-centered advocacy. Qualifications · Juris Doctorate from an accredited law school or equivalent degrees from countries outside the U.S. · Admission to practice law in New York, or eligibility for admission to the New York Bar at the time of hiring (admission required within one year of hire). · A minimum of 10 years of relevant litigation experience, with substantial experience in complex civil litigation. · Demonstrated experience leading class action litigation as lead attorney or co-counsel; · Significant experience practicing in both New York state courts and federal courts, including the U.S. District Courts for the Northern, Southern, Eastern, and/or Western Districts of New York; experience in appellate practice before the Second Circuit or New York appellate courts strongly preferred. · Demonstrated commitment to expanding the rights of low-income persons and advancing social justice through individual and systemic litigation. · A demonstrated history of seeking positive systemic change through class action, major impact, or other systemic litigation. · Experience supervising attorneys and/or legal staff in a litigation context. · Proficiency with legal technology tools, including Microsoft 365, e-discovery platforms, legal research databases, document management systems, artificial intelligence tools, and litigation support software. · Ability and willingness to travel to Empire Justice Center's statewide offices and court locations as necessary, and to collaborate effectively with colleagues via video conferencing and remote communication tools. TO APPLY: Applications will be accepted until the position is filled. If interested, please visit our “Work With Us” employment page on our website at www.empirejustice.org. Please submit a complete application, including a resume, writing sample, and contact information for three professional references (one supervisor is required). Please refrain from making phone calls or sending hard copies. Incomplete applications will not be considered. Empire Justice Center is an Equal Opportunity/Affirmative Action employer and strongly desires a diverse and inclusive workforce. Empire Justice Center provides equal employment opportunities to all employees and applicants. It prohibits discrimination and harassment of any type, specifically - race, color, religion, age, sex (including pregnancy and gender identity), national origin, disability status, genetics, neurodiversity, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. If reasonable accommodations are needed, please contact Mercedece Love, Human Resources and Compliance Manager, at HRSupport@empirejustice.org. Empire Justice Center is committed to the full inclusion of all qualified individuals. As part of this commitment, Empire Justice Center ensures that persons with disabilities and/or communication barriers have reasonable accommodations. Salary The referenced pay range/scale represents this job's estimated minimum and maximum compensation. Individual annual salaries/hourly rates will be set within the job's compensation range and determined by factors including, but not limited to, education, experience, qualifications, the individual's expertise, market data, and internal equity considerations.

Job DescriptionDescription: Position Summary East House is a dedicated non-profit organization committed to supporting individuals on their journey to recovery. We provide comprehensive services, including residential support, counseling, peer support and community outreach to empower individuals to overcome mental health and substance use disorders and lead fulfilling lives. Our mission is to foster a supportive environment that promotes healing and long-term recovery. The Custodian assists staff by performing a variety of facility and grounds cleaning tasks to maintain a clean, safe, and welcoming environment for clients, staff, and visitors. Responsibilities · Cleans program and agency offices, including sweeping, mopping, vacuuming, dusting, trash and recycling removal, kitchen appliance cleaning, and bathroom sanitation. · Monitors and replenishes program cleaning supplies. · Disinfects telephones and other high-touch surfaces. · Completes monthly office inspections for safety and reports emergency needs. · Periodically cleans refrigerators and freezers. · Assists with preparation and cleanup for large program activities. · Washes windows as needed. · Maintains confidentiality regarding clients, staff, and agency information. · Presents self with poise, maturity, diplomacy, and respects cultural differences. · Sweeps walkways, shovels snow, and picks up litter to ensure safe and neat grounds. · Maintains storage and supply areas in a neat and orderly fashion. · Stocks rooms and fulfills supply requests as needed. Other Duties · Follows all applicable policies, federal and state laws, and East House compliance standards. · Collaborates with the Office of Ethics, Compliance & Quality to address non-compliance, and document corrective actions. In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. East House considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. Note: This job description may not cover all job duties and is subject to change without notice. Job duties, responsibilities, and/or activities may change at any time with or without notice. Requirements: Qualifications Required Education & Experience • High school diploma or GED required., • Prior custodial/cleaning experience strongly desired., • Equivalent experience in lieu of education. Other Skills/Knowledge/Experience • Manual dexterity sufficient to use hand-operated equipment., • Valid NYS driver’s license with a safe driving record and access to a personal vehicle. COMPETENCIES Alignment with East House Values • Humanistic, Collaborative, Optimistic, Progressive, Integrity., • Represents the organization professionally and aligns with its mission., • Performs work with integrity and in compliance with established processes, procedures, and regulations. Accountability • Takes responsibility for all work activities and personal actions., • Follows through on commitments; implements decisions that have been agreed upon., • Maintains confidentiality with sensitive information., • Acknowledges and learns from mistakes without blaming others., • Recognizes the impact of one’s behavior on others. Commitment to Belonging, Respect, and Building a Supportive Community • Values and appreciates the unique backgrounds, experiences, and perspectives of every individual., • Actively includes others in conversations and decision-making, fostering connections by learning about others' interests, and celebrating achievements to make individuals feel valued., • Listening without judgment, communicating and interacting politely and civilly, and acknowledging others' contributions to show appreciation and build trust., • Offering help, encouraging collaboration, and creating safe spaces where everyone feels comfortable sharing ideas and concerns. Working Conditions/Work Environment Traditional office and/or residential environment. Occasionally subjected to pressure due to time demands. May have to travel to various program locations which may not be accessible for individuals with reduced mobility. Physical/Mental Demands The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, ability to reach above or below shoulders, use hands to type and/or perform light lifting (up to 25 lbs.), and occasional stair-climbing. Reasonable Accommodation East House provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-238-4800 or email your request to HRTeam@easthouse.org. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. EEO Statement East House provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability, or any other protected statuses in its hiring, promotions, and other employment activities.

Job DescriptionDescription: East House is a dedicated non-profit organization committed to supporting individuals on their journey to recovery. We provide comprehensive services, including residential support, counseling, peer support and community outreach to empower individuals to overcome mental health and substance use disorders and lead fulfilling lives. Our mission is to foster a supportive environment that promotes healing and long-term recovery. Under the general direction of the Community Oriented Recovery and Empowerment (CORE) Services Clinical Supervisor and Directory of Recovery Support Services, the Empowerment Services Peer Support is responsible for providing non-clinical, peer-delivered services with focus on rehabilitation, recovery, and resilience. They are designed to promote skills for coping with and managing behavioral health symptoms while facilitating the utilization of natural supports and community resources for adults in the community. This can include advocacy, outreach and engagement, self-help tools, recovery supports, transitional supports, and pre-crisis and crisis supports. The peer carries out all job responsibilities with fidelity and accountability to the Agencies and Program Mission, Vision, Values, Guiding Principles, and Strategic Plan. In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. East House considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. Responsibilities • Assists clients in articulating goals for recovery and determining steps and resources needed to achieve them., • Identifies barriers to community integration and provides appropriate interventions aligned with client recovery goals., • Maintains communication with program staff regarding client concerns and progress., • Coordinates and schedules recovery-based activities, trainings, and groups., • Collaborates with community agencies to gather and maintain relevant resources., • Provides outreach and support to clients in the community., • Promotes client use of community resources through modeling and education., • Assists clients in developing self-advocacy and empowerment skills., • Maintains documentation per East House policies and funder standards., • Transportation of clients in a vehicle as large as a 15-passenger van is also required of the position., • Meets clients in the community at time and location convenient for the client in order to provide services., • Engages clients in shared decision making around service and recovery planning, reviews progress toward goals and objectives; updates the service plan as goals are met or other changes are needed, • Communicates with other providers such as prescribers, treatments providers, case managers, or employment specialists, to ensure integrated, collaborative care., • Builds self-advocacy skills and raises awareness of existing social support and services with clients, • Engages clients in the recovery process with personalized support, increases their sense of hope and purpose, and empowers the individual to achieve their goals make positive changes. This includes: validating the individual, relating their own recovery stories and practices, modeling a recovery lifestyle, assisting the individual with identifying activities and coaching the individual as they identify barriers to engaging in these activities, wellness coaching with a focus on whole health, and celebrating the individual’s efforts and accomplishments. Other Duties • Follows all applicable policies, federal and state laws, and East House compliance standards., • Collaborates with the Office of Ethics, Compliance & Quality to address non-compliance, and document corrective actions. Note: This job description may not cover all job duties and is subject to change without notice. Job duties, responsibilities, and/or activities may change at any time with or without notice. COMPETENCIES Alignment with East House Values • Humanistic, Collaborative, Optimistic, Progressive, Integrity., • Represents the organization professionally and aligns with its mission., • Performs work with integrity and in compliance with established processes, procedures, and regulations. Accountability • Takes responsibility for all work activities and personal actions., • Follows through on commitments; implements decisions that have been agreed upon., • Maintains confidentiality with sensitive information., • Acknowledges and learns from mistakes without blaming others., • Recognizes the impact of one’s behavior on others. Commitment to Belonging, Respect, and Building a Supportive Community • Values and appreciates the unique backgrounds, experiences, and perspectives of every individual., • Actively includes others in conversations and decision-making, fostering connections by learning about others' interests, and celebrating achievements to make individuals feel valued., • Listening without judgment, communicating and interacting politely and civilly, and acknowledging others' contributions to show appreciation and build trust., • Offering help, encouraging collaboration, and creating safe spaces where everyone feels comfortable sharing ideas and concerns. Working Conditions/Work Environment • Traditional office and/or residential environment., • Occasionally subjected to pressure due to time demands., • May have to travel to various program locations which may not be accessible for individuals with reduced mobility. Physical/Mental Demands The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, ability to reach above or below shoulders, use hands to type and/or perform light lifting (up to 25 lbs.), and occasional stair-climbing. Reasonable Accommodation East House provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-238-4800 or email your request to HRTeam@easthouse.org. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. EEO Statement East House provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability, or any other protected statuses in its hiring, promotions, and other employment activities. Requirements: QualificationsRequired Education & Experience • Must be a past or present consumer of mental health and/or substance use services, • Minimum of 50 hours of relevant peer training from community agency., • High school diploma or GED required with 2-4 years’ previous experience in a Peer role preferred. Licensure/Certifications • HCBS-CORE Peer a provisional and/or permanent peer certification is required., • NYS motor vehicle license, safe driving record and availability of personal vehicle required. Other Skills/Knowledge/Experience • Ability to appropriately share personal experiences to support client recovery and wellness., • Strong organizational, communication, and interpersonal skills., • Ability to work independently and with diverse populations., • Basic computer literacy including email, internet use, and document editing., • Proficiency in Microsoft Word and ability to create documents, tables, and charts., • Knowledge of person-centered practices.

Job DescriptionDescription: Position Summary East House is a dedicated non-profit organization committed to supporting individuals on their journey to recovery. We provide comprehensive services, including residential support, counseling, peer support and community outreach to empower individuals to overcome mental health and substance use disorders and lead fulfilling lives. Our mission is to foster a supportive environment that promotes healing and long-term recovery, while upholding our humanistic, optimistic, progressive, and collaborative values rooted in integrity. The Intake Coordinator evaluates and coordinates admissions for referred individuals, serving as the primary liaison to referral sources from initial inquiry through placement. The incumbent screens referrals, conducts assessments and Admission Safety Reviews, communicates decisions, and coordinates timely placement to support occupancy goals while maintaining complete, compliant documentation to regulatory, funder, and agency standards. The Intake Coordinator partners with program staff and community providers to keep referral flow efficient and the intake experience client centered. In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. East House considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. Responsibilities Residents Appropriate for Services · Serves as liaison to referral sources and responds to general inquiries regarding referrals. · Screens referrals. · Assesses and evaluates individuals who are referred to determine their appropriateness for admission. · Coordinates Admission Safety Reviews of clients who meet risk criteria. · Prepares summaries of client evaluations. · Communicates outcome of admission decision to referral sources and referred individuals. · Coordinates placement in appropriate unit for individuals who have been accepted for admission. Occupancy Goals Met · Provides outreach and information to potential referral sources about East House services. · Coordinates flow of referrals and evaluations to maximize the utilization of beds. · Reports on the status of referrals, referral trends and other information regarding service utilization with other agency staff and community service providers. Documentation Standards Met · Maintains documentation to the standards defined by regulators, funders and East House policies and procedures. Note: This job description may not cover all job duties and is subject to change without notice. Job duties, responsibilities, and/or activities may change at any time with or without notice. Reasonable Accommodation East House provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-238-4800 or email your request to HRTeam@easthouse.org. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. EEO Statement East House provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability, or any other protected statuses in its hiring, promotions, and other employment activities. Requirements: Qualifications Preferred Skills/Abilities • Demonstrated ability to provide comprehensive assessment and evaluations of persons with diverse psychiatric and/or chemical dependency diagnoses who are referred for residential recovery services., • Knowledge of Monroe County mental health, substance use and/or residential service systems preferred., • Basic Computer Literacy as evidenced by the ability to go online and conduct basic searches on the Internet, check his/her email account, create and send email with an attachment and use simple email features. Can open spreadsheets and word processing documents to read and make simple edits., • Basic Microsoft Word skills as evidenced by the ability to produce basic business letters and simple tables and charts; as well as check spelling, set tabs, change page orientation, sort, save, open and organize electronic files., • Experience using multiple database programs required. Required Education and Experience • Bachelor’s degree in human service-related field and 2 years paid human service experience, or equivalent combination of education and experience., • Bachelor’s degree in human service-related field and 3-5 years paid human service experience, or equivalent combination of education and experience needed for Sr. Intake Coordinator., • Must be a QHP as defined by OASAS and/or OMH Operating Regulations. (CASAC, LMHC, LMSW). COMPETENCIES Alignment with East House Values · Humanistic, Collaborative, Optimistic, Progressive, Integrity. · Represents the organization professionally and aligns with its mission. · Performs work with integrity and in compliance with established processes, procedures, and regulations. Accountability · Takes responsibility for all work activities and personal actions. · Follows through on commitments; implements decisions that have been agreed upon. · Maintains confidentiality with sensitive information. · Acknowledges and learns from mistakes without blaming others. · Recognizes the impact of one’s behavior on others. Commitment to Belonging, Respect, and Building a Supportive Community · Values and appreciates the unique backgrounds, experiences, and perspectives of every individual. · Actively includes others in conversations and decision-making, fostering connections by learning about others' interests, and celebrating achievements to make individuals feel valued. · Listening without judgment, communicating and interacting politely and civilly, and acknowledging others' contributions to show appreciation and build trust. · Offering help, encouraging collaboration, and creating safe spaces where everyone feels comfortable sharing ideas and concerns. Working Conditions/Work Environment • Traditional office or household environment., • Occasionally subjected to pressure due to time demands., • Position requires frequent travel in Monroe County and some in the surrounding counties. Physical/Mental Demands • Job frequently requires sitting, handling objects and paperwork, work with a computer and communicating with others both verbally and in written format., • Job involves occasional lifting of up to 30 lbs., walking, standing and reaching., • Finger dexterity to a level that allows the ability to operate a telephone and computer keyboard., • Hearing needed to a level that enables one to hear normal conversation., • Visual requirements to the level of being able to read documents and a computer screen., • Ability to read and interpret policies, procedures and various other information., • Ability to maintain emotional control under stressful situations.

POSITION SUMMARY \n The Director of Auxiliary Services & Events is a key operational leader at Golisano Institute for Business & Entrepreneurship in Rochester and Buffalo, responsible for the effective oversight of key non-academic services that directly impact the student and campus experience. Reporting to the Vice President of Finance & Administration, the Director oversees the planning, coordination, and fiscal management of auxiliary services, including the bookstore, events, and food and hospitality operations. This includes supervising personnel and managing the profit and loss performance of each area to ensure efficiency, quality, and alignment with institutional goals. \n \n In addition to auxiliary services, the Director is responsible for the general upkeep and operational oversight of the Campus Center— ensuring that the physical environment supports a safe, welcoming, and functional space for learning, collaboration, and community engagement. This includes serving as the primary point of contact for all Campus Center-related matters such as assisting with routine maintenance and facilities coordination; vendor relations; and working with the Director of Campus Safety, Operations and Security on emergency response communication. \n \n The Director will work collaboratively with departments across the Institute, vendors, and third-party service providers to ensure a seamless experience for students, staff, faculty, and guests. This position requires a hands-on, solutions-driven professional with strong operational acumen, attention to detail, and a commitment to service excellence. The Director contributes directly to the Institute’s mission by creating a campus experience that supports innovation, entrepreneurship, and community-building in a dynamic start-up environment. \n \n MAJOR RESPONSIBILITIES \n Oversight of Auxiliary Services (Bookstore, Events, Food & Hospitality) - 40% \n\n • Oversee day-to-day operations of all auxiliary services. Including the Xchange bookstores at both Rochester and Buffalo locations.\n, • Manage vendor relationships, contracts, and service delivery standards. This includes food service providers, vending machines, etc.\n, • Supervise personnel supporting auxiliary areas.\n, • Monitor and manage the profit & loss (P&L) statements for each service area, ensuring fiscal accountability and operational sustainability.\n\n \n Event Planning - 30% \n\n • Handle all planning, coordination, organization and execution of campus events, including meetings, workshops, conferences, and social activities for internal and external customers\n, • Participate in brainstorming sessions and contribute creative ideas for events.\n, • Help with creating event timelines, schedules, and agendas.[QR4]\n, • Evolve the Events department into a cost recovery center and then into a profit center.\n, • Extend the best practices established in Rochester to the Buffalo Events team.\n\n \n Campus Center Management - 20% \n\n • Support and coordinate campus events and programs hosted in the Campus Center.\n, • Liaise with internal departments to ensure operational needs are met during events, including setup, catering, and technology support.\n, • Ensure alignment between operations, academics, admissions, and other departments for shared use of space and services.\n, • Supervise the Campus Center Logistics Coordinators in Rochester and Buffalo.\n, • Support the Logistics Coordinators with hiring and assigning student workers\n\n \n Strategic Planning, Reporting & Leadership Support - 10% \n\n • Contribute to operational planning and strategic initiatives within the Finance & Administration division.\n, • Prepare reports, metrics, and updates for senior leadership.\n, • Recommend improvements to enhance service delivery and operational efficiency.\n\n \n QUALIFICATIONS \n EDUCATION \n _ No formal education requirements \n _ High school diploma or GED \n X Associate’s degree (note specific field if required) \n _ Bachelor’s degree (note specific field if required) \n _ Advanced degree (note specific field if required) \n X Certification, professional license \n \n EXPERIENCE \n\n • Minimum of 7–10 years of progressive experience in operations management, auxiliary services, facilities administration, or related areas, with at least 3 years in a leadership or supervisory role.\n\n \n EXCEPTIONAL SKILLS \n\n • Strategic Operational Planning: Ability to align day-to-day services with long-term institutional goals, ensuring scalable and sustainable operations.\n, • Financial Acumen: Proficiency in managing P&L statements, budgeting, and financial forecasting for multiple service units (e.g., bookstore, food services, events).\n, • Facilities Oversight: General understanding of facilities management, vendor coordination, and preventative maintenance strategies.\n, • Crisis Management & Responsiveness: Demonstrated ability to lead during emergencies, implement communication protocols, and resolve time-sensitive facility or service disruptions.\n, • Cross-Functional Leadership: Proven success in collaborating across departments (e.g., Academics, Admissions, Events) to deliver seamless operational support.\n, • Customer Service Excellence: Commitment to high-touch service that enhances student, faculty, and guest experience in a fast-paced, entrepreneurial campus environment.\n, • Vendor & Contract Negotiation: Strong skills in managing third-party relationships and negotiating service agreements to meet institutional quality and cost standards.\n\n \n PHYSICAL REQUIREMENTS \n\n • Primarily an on-site position with regular campus walkthroughs, vendor meetings, and event supervision.\n, • Evening or weekend hours may be required during peak periods or for event support.\n, • Requires occasional lifting (up to 25 lbs.), walking between buildings, and physical setup supervision.\n

Job DescriptionDescription: Position Summary East House is a dedicated non-profit organization committed to supporting individuals on their journey to recovery. We provide comprehensive services, including residential support, counseling, peer support and community outreach to empower individuals to overcome mental health and substance use disorders and lead fulfilling lives. Our mission is to foster a supportive environment that promotes healing and long-term recovery, while upholding our humanistic, optimistic, progressive, and collaborative values rooted in integrity. The Community Living Skills (CLS) Coach provides education, training, and support to residential clients to help them maintain the most independent community living possible. In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. East House considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. Responsibilities Services That Address Client Goals • Partner with each client on caseload to pursue Service Plan goals through coaching, teaching, and counseling., • Collaborate with other East House staff, Regional Planning Consortium (RPC), and housing providers to coordinate services., • Manage assigned caseload efficiently to maintain accessibility to each client., • Maintain familiarity with all clients through participation in Case Reviews and communication systems., • Address client needs during on-duty shifts., • Assist clients with funding and financial matters. Health and Safety • Teach, support, and assist clients with daily upkeep (light housekeeping, cooking, shopping)., • Assist clients in maintaining clean, safe, and sanitary living conditions., • Support clients in attending medical and therapy appointments; communicate outcomes to appropriate providers. Safely Managed Medications (as designated) • Supervise clients in managing medications., • Adhere to East House medication policies and procedures. Documentation Standards • Maintain documentation according to standards set by regulators, funders, and East House policies. Other Duties: • Follow all applicable policies, federal and state laws, and East House compliance standards., • Collaborate with the Office of Ethics, Compliance & Quality to address non-compliance and document corrective actions. Note: This job description may not cover all job duties and is subject to change without notice. Job duties, responsibilities, and/or activities may change at any time with or without notice. Requirements: CLS Coach • High School Diploma or GED with 1-2 years relevant experience; or, • Associate’s Degree and 1-year relevant experience; or, • Bachelor’s Degree with 0–1-year relevant experience. CLS Coach II • High School Diploma or GED with 4-5 years relevant experience; or, • Associate’s Degree and 3-4 years relevant experience; or, • Bachelor’s Degree with 2-3 years relevant experience. Other Skills/Abilities • Possess excellent verbal and written communication skills., • Exceptional customer service skills with commitment to helping others., • Capability to work cooperatively with culturally diverse clients, staff, and community service providers., • Basic computer literacy, including the ability to use email, conduct online research, and create basic documents (MS Office Suite including Excel, Outlook and Word). Licenses/Certifications • Qualified Health Professional as defined by OMH Residential or OASAS Operating Regulations preferred, • Valid NYS driver's license in good standing with safe driving record and availability of personal vehicle for work COMPETENCIES Alignment with East House Values • Humanistic, Collaborative, Optimistic, Progressive, Integrity., • Represents the organization professionally and aligns with its mission., • Performs work with integrity and in compliance with established processes, procedures, and regulations. Accountability • Takes responsibility for all work activities and personal actions., • Follows through on commitments; implements decisions that have been agreed upon., • Maintains confidentiality with sensitive information., • Acknowledges and learns from mistakes without blaming others., • Recognizes the impact of one’s behavior on others. Commitment to Belonging, Respect, and Building a Supportive Community • Values and appreciates the unique backgrounds, experiences, and perspectives of every individual., • Actively includes others in conversations and decision-making, fostering connections by learning about others' interests, and celebrating achievements to make individuals feel valued., • Listening without judgment, communicating and interacting politely and civilly, and acknowledging others' contributions to show appreciation and build trust., • Offering help, encouraging collaboration, and creating safe spaces where everyone feels comfortable sharing ideas and concerns. Working Conditions/Work Environment Traditional office environment. Occasionally subjected to pressure due to time demands. May have to travel to various program locations which may not be accessible for individuals with reduced mobility. Physical/Mental Demands The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, ability to reach above or below shoulders, use hands to type and/or perform light lifting (up to 25 lbs.), and occasional stair-climbing. Reasonable Accommodation East House provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-238-4800 or email your request to HRTeam@easthouse.org. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. EEO Statement East House provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability, or any other protected statuses in its hiring, promotions, and other employment activities.

Job Description Insero Talent Solutions is recruiting a Staff Accountant for a well respected non-profit organization in Rochester, NY. Position Overview: This position is part of a team that is a catalyst for the commercial construction community in our region, connecting and serving all our members to build a greater Rochester. Our mission is to deliver our members education, programs, and services to grow their businesses and the local community. The Staff Accountant supports the financial operations of many of the associations we manage by assisting with day-to-day accounting functions, financial reporting, and compliance activities. This role works closely with the Accounting Manager and helps ensure accurate financial records for association operations, member programs, training initiatives, and industry-related funds. The ideal candidate will be a detail-oriented, dependable accounting professional who is eager to grow their career while supporting the mission of our association. This individual must be comfortable working in a collaborative, cross-functional team environment, possess a positive and curious attitude. Candidate will be successful in this role if you love developing relationships, thrive on data and are good with details. You will be part of a team that is committed to our core values: · Collaboration: We work together to advance the construction industry in our region and remove barriers for the benefit of all the organization's members and their customers. · Community: We, as professionals, contribute to building a greater Rochester. · Service: We demonstrate servant leadership to members and the community. · Inclusion: We create pathways for the construction industry and support skilled trades at every level. · Integrity: We do what is right, keep our word, and operate with full transparency. Roles and Responsibilities: · Assist with accounts payable and accounts receivable, including invoice processing, member billing, and payment tracking · Record financial transactions in the general ledger · Support monthly, quarterly, and year-end closing processes · Assist with bank, credit card, and account reconciliations · Maintain accurate financial records for events and special programs · Prepare basic financial reports and schedules for internal review · Prepare Quarterly Sales Tax Returns · Support budget tracking and expense monitoring · Assist with audit preparation and provide documentation as requested · Ensure compliance with internal controls, association policies, and applicable regulations · Maintain organized financial files and documentation · Provide general accounting and administrative support to the Accounting Manager as needed · Ability to attend events after hours as needed Qualifications: · Associate’s or Bachelor’s degree in Accounting, Finance, or a related field (or equivalent experience) · 1–3 years of accounting or bookkeeping experience preferred · Familiarity with nonprofit or association accounting is a plus · Basic understanding of GAAP principles · Proficiency in QuickBooks and Microsoft Office · Strong attention to detail and accuracy · Ability to manage multiple tasks and meet deadlines · Strong organizational and communication skills. Skills: · Superior written and oral communication skills with the ability to maintain attention to detail, consistency, and grammar. · Professional demeanor establishes rapport quickly · Highly organized individual with the ability to manage multiple projects and meet competing deadlines. · A positive and curious attitude, working well independently and in a collaborative team environment. · Digitally savvy and able to learn new systems and software quickly. · High standards of ethics and confidentiality to handle sensitive information · Positive attitude and customer oriented.

Assistant Produce Manager is a role at Price Rite, located in Rochester, NY (PriceRite of University Avenue). The purpose of Price Rite is to care deeply about people, helping them to eat well and be happy. The team member will learn various departments and skills necessary to be successful in retail grocery. The service priorities at Price Rite are: • Safety, • Friendliness, • Presentation, • Efficiency Price Rite offers many perks and benefits for their team, including cost saving programs, work/life balance, recognition, and many other programs. Compensation and benefits include a good faith estimate of the current pay range from $18/hr up to $26/hr. Other compensation includes a referral bonus program, overtime pay, premium pay, and paid opportunities to participate in community events. The Assistant Produce Manager is accountable to the Produce Manager / Store Manager/ Assistant Store Manager and is responsible in the Produce department for maximizing sales, protection of company assets, store conditions, presentation, control of losses, and contributes to the company's operating objectives. Minimum required qualifications include: • Associate's degree (A. A.) from two-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience., • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals., • Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or associates of organization., • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume., • Ability to apply concepts of basic algebra and geometry., • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form., • Ability to deal with problems involving several concrete variables in standardized situations., • Ability to regularly stand; walk; use hands to finger, handle or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear; sit and taste or smell; frequently lift and/or move certain objects., • Specific vision requirements for this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus., • The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job., • While performing the duties of this job, the associate is occasionally exposed to outside weather conditions as well as cold to hot temperatures., • The noise level in the work environment is usually moderate. Essential job functions include: • Manages 10-15 subordinates. Responsibilities include training associates; planning, assigning, and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems., • Maintains store conditions per company standard to improve profitability., • Maximizes department sales and profits., • Develops and maintains a team concept to improve associate morale, communications, non-union status, working conditions., • Maximizes store profits and gross profit through effective merchandising., • Achieves or surpasses productivity and payroll goals in each department., • Maintains customer service levels according to company standards., • Comply with company and governmental sanitation standards., • Ensures weekly on-hand inventory goals through proper ordering practices., • Manage others and adhere to company human resource and personnel policies as well as state and federal laws., • Establish a working relationship with all support staff and supervisors., • Develop a daily/weekly workload plan, coordinate responsibilities and follow through to maximize results., • Executes merchandising directives., • Ensure proper maintenance and safe use of equipment., • Ensure proper usage compliance and handling of all supplies., • Responsible for opening or closing the store, where applicable., • Establish community involvement., • Has a Company recognized Food Safety Certification and/ or can successfully complete training to receive and maintain a Company recognized Food Safety Certification, • Perform other duties as assigned Important Disclaimer Notice: The above statements are only intended to represent the essential job functions and general nature of the work being performed and are not exhaustive of the tasks that an Associate may be required to perform. The employer reserves the right to revise this job description at any time and to require Associates to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change. This job description is not a guarantee of employment. Benefits Overview Competitive Wages 401k Savings Program Flexible work schedules Tuition Reimbursement Paid Time Off: Vacation Time, Sick Time, 6 Paid Holidays Discount programs: Cell Phone discounts, ticket, hotel, vacation discounts and other personal discounts Well-Being Programs: Financial Well Being, Mental Health, Gym Membership Discounts Paid opportunities to participate in community events Recognition Programs: Team Member of the Month, Team Member of the Year, Safety Recognition, Performance Recognition, Monthly Team Member Store Events Team Member Referral Bonus Ongoing training and career preparation Medical, Prescription, Dental, and Vision Insurance Benefits Company Paid Life Insurance with optional supplemental, spouse, and child coverage Short Term and Long-Term Disability and AD&D Price Rite PriceRite of University Avenue Rochester, NY 14607

Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. How you'll make an impact Acting as an onsite safety liaison with primary focus in construction and fire safety, incumbent(s) will conduct job site inspections to monitor conformance with constructions and fire safety standards and coordinate with the project management team to help improve safety on the jobsite. Inspects site to determine if conditions meet the required Federal, state and local standards and documents any unsafe conditions. Provides comprehensive accident investigations that include interview, photographs and written report. Coordinates with client and participates in loss control inspections with insurance brokers and/or carrier representatives and accompany all regulatory official on site inspections. Coordinates onsite safety meetings and appropriate tool box talks. Perform new worker orientations. May supervise onsite staff. About You Required: Bachelor's degree in engineering or science. Minimum 6 years experience in engineering or safety and health consulting. Registration or designation in one or more of the following technical areas: Certified Industrial Hygienist, Certified Safety Professional or Professional Engineer. Prior experience in profit and loss management for consulting. Preferred: Behaviors: Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Medical/dental/vision plans, which start from day one!, • Life and accident insurance, • 401(K) and Roth options, • Tax-advantaged accounts (HSA, FSA), • Educational expense reimbursement, • Paid parental leave Other benefits include: • Digital mental health services (Talkspace), • Flexible work hours (availability varies by office and job function), • Training programs, • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing, • Charitable matching gift program, • And more... **The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process. We value inclusion and diversity _ to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Job DescriptionDescription:Executive Legal AssistantROCHESTER – TELESCA CENTER Employment Status: Full-Time FLSA Status: Non-Exempt Practice Group/Team: Leadership Team Organization Information Empire Justice Center, a diverse and highly respected statewide legal services organization, seeks an Executive Legal Assistant. This is an opportunity to join and grow in one of the most influential organizations serving marginalized low-income individuals and families in New York State. Empire Justice Center attracts and employs a diverse team of dedicated, determined, and passionate advocates who significantly impact the lives of low-income New Yorkers. We succeed through direct legal representation, high-impact litigation, and legislative and administrative advocacy. As an organization, we provide top-notch training and technical assistance to other advocates to ensure fairness and justice for New Yorkers. We thrive on our commitment to advancing justice for populations that have historically experienced oppression. These populations include racially diverse individuals and families experiencing poverty, housing insecurity, immigration issues, and domestic violence. Additionally, the organization advocates for people with disabilities, members of the LGBTQ community, and school-age children facing discrimination and violations of their civil rights in schools. Our offices in Rochester, Albany, Westchester County, and Long Island offer staff an exciting, dynamic, inclusive work environment with a strong commitment to work-life balance, teamwork, diversity, wellness, and personal/professional development. Position Summary Empire Justice Center is pleased to announce an opening for an Executive Legal Assistant. Specifically, Empire Justice Center seeks a highly organized and professional Executive Legal Assistant to provide high-level administrative and legal practice support in a fast-paced, mission-driven legal environment. The ideal candidate is proactive, detail-oriented, and able to manage competing priorities with professionalism and discretion. This position plays a critical role in providing direct administrative support to the Chief Legal Officer on internal legal and labor relations matters, organizational risk management, and legal practice management and operations. This position also provides direct administrative support to the Director of Litigation and other attorneys in the Rochester office, ensuring efficient case management, effective use of technology, and smooth day-to-day operations. This position is supervised by the Chief Legal Officer. Salary The referenced pay range represents the estimated minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range and will be determined by considering factors, including but not limited to, education, experience, qualifications, the individual's expertise, market data, and internal equity considerations. The salary range for this position is $44,654-$55,818. Benefits We are an organization that supports and promotes a healthy work-life balance. Empire Justice Center offers a generous benefit package, including: · 35-hour full-time work week. · Comprehensive health insurance plan. · 403(b) eligibility - immediately eligible to begin contributing from your paycheck. · Immediate vesting upon hire - ALL contributions (both employee and employer). o 1% employer match is eligible after 12 months of employment. o 3% non-elective annual contribution made by employer after 12 months of employment. · Generous vacation, sick, personal, and holiday time o 14 Paid Holidays o Vacation: 10.5 hours/month; Sick: 7 hours/month; Personal: 35 hours/year · Loan Repayment Assistance Program for qualifying employees. · Bilingual salary enhancement for qualifying employees. · Generous Bereavement Leave. · Employee Wellness Activities. · Voluntary Supplemental Disability. · Dental Insurance (employee paid). · Vision Insurance (employee paid). · $150K Group Term Life Insurance. · NYS Short-Term Disability. · FSA Eligibility. Empire Justice Center is an Equal Opportunity/Affirmative Action employer and strongly desires a diverse and inclusive workforce. Empire Justice Center provides equal employment opportunities to all employees and applicants. It prohibits discrimination and harassment of any type, specifically - race, color, religion, age, sex (including pregnancy and gender identity), national origin, disability status, genetics, neurodiversity, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Requirements: Essential Duties and Responsibilities · Travel to and work in the Rochester Telesca Center office is required to meet client and organizational needs. o This position is eligible for a hybrid work request under the organizational policy. · Provide administrative and technological support for the Chief Legal Officer’s (CLO) role as General Counsel, including confidential administrative support to senior leadership on labor relations matters such as collective bargaining and union contract administration. · Coordinate and schedule labor-related meetings. · Prepare, organize, track, and maintain bargaining proposals and labor relations documentation. · Support contract implementation and grievance administration processes. · Handle sensitive labor relations information with the highest level of discretion and confidentiality. · This role requires regular access to confidential labor relations and collective bargaining materials. · Assist with the coordination and tracking of organizational legal matters, including compliance, risk management, and contracts. · Maintain and manage the CLO’s calendar as needed, including scheduling internal and external meetings, coordinating travel, and tracking deadlines. · Prepare and organize materials for meetings, including agendas, presentations, and supporting documents. · Provide administrative support to the Chief Legal Officer in overseeing the legal practice of the organization. · Provide administrative and technological support to the Director of Litigation in overseeing the legal practice of the organization. · Provide administrative support for the handling of confidential management and personnel matters related to legal practice staffing and supervision. · Track deadlines and proactively flag upcoming dates. · Coordinate meetings, trainings, and internal events, including preparing agendas and materials. · Monitor, manage, and draft correspondence, prioritizing time-sensitive matters and ensuring appropriate follow-up. · Provide litigation support, including document preparation (drafting, formatting, proofreading), exhibit organization, service of process, court and agency filings, maintenance of case files and electronic records, timekeeping, expense tracking, and reporting as needed. · Leverage Microsoft 365 (Outlook, Word, Excel, Teams, OneDrive, SharePoint, Copilot), Adobe, Legal Server, and other platforms to manage documents, integrate and implement technology tools, and optimize workflows. · Maintain templates, document automation tools, and standardized processes. · Develop familiarity with and use of legal practice procedures and forms, and respond effectively to related inquiries. · Must demonstrate a high level of comfort and commitment to working with people from marginalized communities. · Work closely with the assigned supervisor and participate in regular supervision meetings, including work plan development and grant deliverable management. · Ability to work in the office and the community, as determined by the supervisor. · Ability to travel occasionally, as needed. · As a nonprofit with limited resources, all staff are expected to perform administrative and other support-related duties to serve our clients and fulfill our mission. · Other duties as assigned by the supervisor and/or to meet the organization’s needs. Minimum Qualifications (Knowledge, Skills, and Abilities) · Minimum of 3 years of professional experience as an Executive Assistant, Legal Assistant, or Paralegal in a legal or non-profit setting. · Demonstrated ability to handle highly confidential information with discretion and professionalism. · Excellent verbal and written communication skills. · Willingness to gain extensive knowledge of procedures to communicate effectively with staff, management, attorneys, clients, courts, and external partners. · Proficiency with Microsoft 365 (Outlook, Word, Teams, Excel, PowerPoint, SharePoint, Copilot), Adobe, and document management systems, with the ability to manage calendars, documents, and collaborative workflows. · Experience with Legal Server is a plus. · Comfort learning and using new technologies, including emerging tools that support legal and administrative work. · Ability to draft routine correspondence, perform basic mathematical calculations, and maintain and organize record-keeping and filing systems. · Willingness to experiment with new tools, provide feedback, and adapt workflows as technology evolves · Strong familiarity with litigation processes, legal terminology, and legal formatting. · Skilled at proofreading, editing, electronic file management, and scheduling. · Strong organizational skills, attention to detail, and the ability to manage multiple priorities and deadlines. · Ability to work independently and collaboratively with attorneys and staff in a team-based environment. · Experience in and commitment to working with diverse and impoverished clientele. Preferred Qualifications · Bilingual in Spanish TO APPLY: Applications will be accepted until the position is filled. If interested, please visit our “Work With Us” employment page at www.empirejustice.org. Please submit a complete application, including a resume, cover letter, writing sample, and contact information for three professional references (one supervisor is required). Please refrain from making phone calls or sending hard copies. Incomplete applications will not be considered. If reasonable accommodations are needed, please contact Mercedece Love, Human Resources and Compliance Manager, at HRSupport@empirejustice.org. Empire Justice Center is committed to the full inclusion of all qualified individuals. As part of this commitment, Empire Justice Center ensures that persons with disabilities and/or communication barriers have reasonable accommodations.

Non Profit Executive Director Job Duties: Responsible for planning, organization, and direction of the organization's operations and programs. Oversees and reports on the organization's results for board of directors. Provid

Job DescriptionDescription: Position Summary East House is a dedicated non-profit organization committed to supporting individuals on their journey to recovery. We provide comprehensive services, including residential support, counseling, peer support and community outreach to empower individuals to overcome mental health and substance use disorders and lead fulfilling lives. Our mission is to foster a supportive environment that promotes healing and long-term recovery. The Part-Time Registered Nurse (RN) oversees medication management compliance and staff training across all licensed programs. This includes ensuring policies are up-to-date, regulatory standards are met, and new hires and current staff receive proper training and ongoing in-services. This is a part-time position, working 10–15 hours per week with a hybrid schedule. The RN may perform some duties remotely but is required to attend all in-person meetings, training, and site-based activities as scheduled. In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. East House considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. Responsibilities Compliance & Training Oversight -Lead medication management compliance across programs. -Update policies, procedures, and manuals to reflect current regulations. -Provide training for new hires and ongoing in-services for staff. -Engage in regulatory trainings to ensure an effective medication management program. Documentation & Compliance -Review medication sheets to ensure programs are maintaining accurate medical records. -Ensure compliance with HIPAA and OASAS/ OMH regulatory standards for medication management. -Participate in quality improvement activities including training committee and incident review committee. Professional Development -Stay current with best practices in nursing and behavioral health. -Engage in ongoing learning and contribute to team-based care. Note: This job description may not cover all job duties and is subject to change without notice. Job duties, responsibilities, and/or activities may change at any time with or without notice. COMPETENCIES Alignment with East House Values -Humanistic, Collaborative, Optimistic, Progressive, Integrity. -Represents the organization professionally and aligns with its mission. -Performs work with integrity and in compliance with established processes, procedures, and regulations. Accountability -Takes responsibility for all work activities and personal actions. -Follows through on commitments; implements decisions that have been agreed upon. -Maintains confidentiality with sensitive information. -Acknowledges and learns from mistakes without blaming others. -Recognizes the impact of one’s behavior on others. Commitment to Belonging, Respect, and Building a Supportive Community -Values and appreciates the unique backgrounds, experiences, and perspectives of every individual. -Actively includes others in conversations and decision-making, fostering connections by learning about others' interests, and celebrating achievements to make individuals feel valued. -Listening without judgment, communicating and interacting politely and civilly, and acknowledging others' contributions to show appreciation and build trust. • Offering help, encouraging collaboration, and creating safe spaces where everyone feels comfortable sharing ideas and concerns. Working Conditions/Work Environment -Traditional office or household environment. -Occasional evening or weekend hours may be required for training or compliance reviews. -Occasionally subjected to pressure due to time demands. -Position requires frequent travel in Monroe County and some in the surrounding counties. Physical/Mental Demands -Job frequently requires sitting, handling objects and paperwork, work with a computer and communicating with others both verbally and in written format. -Job involves occasional lifting of up to 30 lbs., walking, standing and reaching. -Finger dexterity to a level that allows the ability to operate a telephone and computer keyboard. -Hearing needed to a level that enables one to hear normal conversation. -Visual requirements to the level of being able to read documents and a computer screen. -Ability to read and interpret policies, procedures and various other information. -Ability to maintain emotional control under stressful situations. Reasonable Accommodation East House provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-238-4800 or email your request to HRTeam@easthouse.org. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. EEO Statement East House provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability, or any other protected statuses in its hiring, promotions, and other employment activities Requirements: Qualifications Preferred Skills/Abilities: -Licensed and currently registered as a Registered Nurse (RN) in New York State -Behavioral health experience preferred -Strong knowledge of medication management and health regulations -Excellent communication and training skills Required Education and Experience: -Current New York State Registered Nurse (RN) license in good standing required. -Minimum of 2 years of nursing experience, preferably in behavioral health, substance use, or community-based settings. -Experience with medication administration and regulatory compliance (OMH/OASAS preferred). -Strong communication, organizational, and teaching/training skills. -Proficiency with electronic health records (EHR) and Microsoft Office Suite.

Job DescriptionDescription: $2K SIGN-ON BONUS Multiple locations! Position Summary East House is a dedicated non-profit organization committed to supporting individuals on their journey to recovery. We provide comprehensive services, including residential support, counseling, peer support and community outreach to empower individuals to overcome mental health and substance use disorders and lead fulfilling lives. Our mission is to foster a supportive environment that promotes healing and long-term recovery. The Assistant Program Manager provides direct supervision to residential staff in collaboration with the Program Manager. This position assists with all aspects of site operations, including monitoring staff compliance, documentation, ensuring adherence to agency policy and procedures, and promoting an environment that supports client goals and recovery. In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. East House considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. Responsibilities • Provide day-to-day supervision, support, and scheduling for Residential Advisors and Peer Support Specialists., • Monitor daily documentation and shift notes for accuracy and completeness., • Conduct regular supervision and team meetings., • Participate in hiring and onboarding of new staff., • Support and ensure compliance with individual service plans., • Monitor the physical site, including cleanliness, safety, and necessary maintenance., • Participate in incident review, response, and follow-up., • Facilitate group activities that support recovery and independent living., • Assist clients with activities of daily living as needed., • Maintain collaborative relationships with internal and external stakeholders. Other • Ensures compliance with policies, federal and state regulations., • Collaborates with the Office of Ethics, Compliance & Quality on identifying and correcting non-compliance. Note: This job description may not cover all job duties and is subject to change without notice. Job duties, responsibilities, and/or activities may change at any time with or without notice. Skills & Abilities • Effective oral and written communication skills., • Ability to work independently and cooperatively in a culturally diverse environment., • Basic computer literacy and intermediate proficiency in Microsoft Word and electronic documentation., • Ability to effectively manage time and prioritize tasks. COMPETENCIES Alignment with East House Values • Humanistic, Collaborative, Optimistic, Progressive, Integrity., • Represents the organization professionally and aligns with its mission, • Performs work with integrity and in compliance with established processes, procedures, and regulations. Accountability • Takes responsibility for all work activities and personal actions., • Follows through on commitments; implements decisions that have been agreed upon., • Maintains confidentiality with sensitive information., • Acknowledges and learns from mistakes without blaming others., • Recognizes the impact of one’s behavior on others. Commitment to Diversity, Equity, Inclusion & Belonging • Values and embraces differences, backgrounds, experiences, and opinions of individuals and groups., • Promotes an environment where everyone feels respected and included. Operational Efficiency, Feedback, Continuous Improvement • Manages day-to-day operations efficiently., • Focus on process improvements and optimization., • Provides and receives constructive feedback in a respectful manner and uses feedback to learn and improve both individually and as a team. Relationship Building/Collaboration • Develops and maintains positive relationships based on trust, respect, and mutual support., • Builds and leads high-performance teams and establishes high standards of performance and conduct for oneself and others. Working Conditions/Work Environment Traditional office environment. Occasionally subjected to pressure due to time demands. Travel within the greater Rochester area. Potential for travel outside of Monroe County. Physical Demands The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, ability to reach above or below shoulders, use hands to type and/or perform light lifting and occasional stair-climbing. Reasonable Accommodation East House provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-238-4800 or email your request to HRTeam@easthouse.org. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. EEO Statement East House provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability, or any other protected statuses in its hiring, promotions, and other employment activities. Requirements: Minimum Qualifications • Associate’s degree in a human services–related field and two (2) years of related experience OR • Equivalent experience in lieu of education may be considered Licensure/Certification Requirements • NYS motor vehicle license, safe driving record and availability of personal vehicle for work., • OASAS licensed programs: Advanced Counselor CASAC or other QHP as defined by OASAS Operating Regulations required., • Supervisory experience preferred.

Job DescriptionDescription: East House is a dedicated non-profit organization committed to supporting individuals on their journey to recovery. We provide comprehensive services, including residential support, counseling, peer support and community outreach to empower individuals to overcome mental health and substance use disorders and lead fulfilling lives. Our mission is to foster a supportive environment that promotes healing and long-term recovery, while upholding our humanistic, optimistic, progressive, and collaborative values rooted in integrity. The Program Manager is responsible for the overall functioning of the designated program including planning, development, and implementation of coordinated comprehensive recovery-based services that improve the quality of life for individuals served. This includes ensuring adherence to licensing and accreditation standards, managing the program within budgetary goals, supervising staff, implementing evidence-based programming, and fostering a supportive work environment aligned with East House values. In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. East House considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. Requirements: . Oversees daily operations of the designated program. · Ensures adherence to state certification regulations and agency policies. · Supervises assigned staff and provides regular performance feedback and evaluations. · Facilitates case reviews to ensure service quality and client progress. · Utilizes program data for service evaluation and improvements. · Coordinates service planning, implementation, and evaluation. · Participates in strategic planning and agency leadership initiatives. · Collaborates with internal and external stakeholders to enhance service coordination. · Monitors and ensures accurate and timely documentation. · Oversees client admissions, discharges, and occupancy goals. · Promotes and ensures a safe, hazard-free physical environment. · Manages unit budget, resource allocation, and purchasing as assigned. · Leads recruitment, orientation, and development of program staff. · Participates in crisis response and resolution. · Fosters positive community relationships and represents the program at meetings. Other · Ensures compliance with policies, federal and state regulations. · Collaborates with the Office of Ethics, Compliance & Quality on identifying and correcting non-compliance. Note: This job description may not cover all job duties and is subject to change without notice. Job duties, responsibilities, and/or activities may change at any time with or without notice. Minimum Qualifications · Associate degree with 5 years of paid human services experience, or · Bachelor’s degree with 3 years of paid human services experience; OR · Equivalent experience in lieu of education may be considered. Licenses/Certifications · Qualified Mental Health Professional (OMH programs) or Advanced CASAC/QHP (OASAS programs). · Peer Certification preferred for Affinity Place; required within 18 months if not currently certified. · Valid NYS driver’s license in good standing and access to a personal vehicle for work- related tasks. Minimum Qualifications · Associate degree with 5 years of paid human services experience, or · Bachelor’s degree with 3 years of paid human services experience; OR · Equivalent experience in lieu of education may be considered. Licenses/Certifications · Qualified Mental Health Professional (OMH programs) or Advanced CASAC/QHP (OASAS programs). · Peer Certification preferred for Affinity Place; required within 18 months if not currently certified. · Valid NYS driver’s license in good standing and access to a personal vehicle for work- related tasks. Skills & Abilities · Effective oral and written communication skills. · Ability to manage crises and work in a fast-paced, team-oriented environment. · Knowledge of Monroe County Behavioral Health service system preferred. · Ability to work independently and cooperatively in a culturally diverse environment. · Intermediate computer literacy and proficiency in Microsoft Word and electronic documentation. · Ability to effectively manage time and prioritize tasks. COMPETENCIES Alignment with East House Values · Humanistic, Collaborative, Optimistic, Progressive, Integrity. · Represents the organization professionally and aligns with its mission · Performs work with integrity and in compliance with established processes, procedures, and regulations. Accountability · Takes responsibility for all work activities and personal actions. · Follows through on commitments; implements decisions that have been agreed upon. · Maintains confidentiality with sensitive information. · Acknowledges and learns from mistakes without blaming others. · Recognizes the impact of one’s behavior on others. Commitment to Diversity, Equity, Inclusion & Belonging · Values and embraces differences, backgrounds, experiences, and opinions of individuals and groups. · Promotes an environment where everyone feels respected and included. Operational Efficiency, Feedback, Continuous Improvement · Manages day-to-day operations efficiently. · Focus on process improvements and optimization. · Provides and receives constructive feedback in a respectful manner and uses feedback to learn and improve both individually and as a team. Relationship Building/Collaboration · Develops and maintains positive relationships based on trust, respect, and mutual support. · Builds and leads high-performance teams and establishes high standards of performance and conduct for oneself and others. Working Conditions/Work Environment Traditional office environment. Occasionally subjected to pressure due to time demands. Travel within the greater Rochester area. Potential for travel outside of Monroe County. Physical Demands The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, ability to reach above or below shoulders, use hands to type and/or perform light lifting and occasional stair-climbing. Reasonable Accommodation East House provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-238-4800 or email your request to HRTeam@easthouse.org. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. EEO Statement East House provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability, or any other protected statuses in its hiring, promotions, and other employment activities.