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MANTECH seeks a motivated, career and customer-oriented Program Security Officer 1 PSO 1 to join our team in Las Cruces, NM. Responsibilities include, but are not limited to: • Assisting with a range of security issues and concerns to government and program security officers in different geographical locations, • Developing skills in classification management, program security, information systems security, personnel security, contract, and physical security to guide customers and industry partners, • Supporting briefings and indoctrinations to a variety of audiences, • Aiding the preparation of recommendations on current security issues for program security decisions to Directorate and Office Directors of Security, Program Managers, and Directorate leadership, • Domestic Travel and OCONUS up to 25% Minimum Qualifications: • HS Diploma and 3 or more years relevant security experience or Associates and 0 or more years of relevant security experience or Bachelors Degree and 0 or more years relevant security experience, • Ability to participate in working high-level, complex or sensitive security issues thoroughly and with discretion, • Demonstrated ability to research and identify multiple sources for classification determinations control, marking, and dissemination principles and requirements such as FOIA and Pre-publication reviews, • Ability to develop a working knowledge and be able to implement Intelligence Community Directives or NRO Directives and Instructions Preferred Qualifications: • Familiarity with ICD 503 and 705, • Experience working with industrial security staffs, • Understanding of NRO Security Tools and applications, • Knowledge of Security Program Oversight Manual (NISPOM) security policy and procedures, • Awareness of program protection methodologies and risk management principles as they relate to appropriately protecting and sharing information, missions, operations, and assets Security Requirements: Must have a current/active TS/SCI w/Polygraph Physical requirements: • Must be able to remain in a stationary position 50%, • Needs to occasionally move about inside the office to access file cabinets, office machinery, etc., • Frequently communicates with co-workers, management, and customers, which may involve delivering presentations, • Must be able to exchange accurate information in these situations

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking enthusiastic and customer-focused Customer Service Representatives to join our team. In this role, you will provide exceptional support across inbound customer service, help desk, technical support, and back-office functions for a variety of commercial and public sector clients. You will assist customers with product and service inquiries, troubleshoot basic technical issues, resolve account-related concerns, and represent some of the world's most recognized brands with professionalism and care. Whether you are starting your career or looking to build on your customer service experience, this is an excellent opportunity to grow within a supportive environment. We provide comprehensive, industry-leading training and offer clear career progression opportunities into roles such as Supervisor, Trainer, Quality Assurance, and Operations Management. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Handle inbound and outbound customer interactions in a courteous, timely, and professional manner., • Listen actively to customers, identify their needs, and provide accurate solutions to resolve inquiries., • Troubleshoot basic technical issues and assist customers with products, services, billing, and account-related questions., • Research and gather information across multiple systems to resolve customer concerns or coordinate with other departments when necessary., • Process customer requests, claims, and account updates accurately while maintaining detailed documentation., • Utilize company systems, technology, and knowledge resources to effectively manage customer accounts., • Follow all client-specific processes, scripts, policies, and compliance requirements., • Escalate complex customer concerns to the appropriate departments or management team when required., • Strive to achieve first-contact resolution through effective problem-solving and communication., • Protect confidential and personal customer information by adhering to company policies and data privacy standards., • Participate in ongoing training sessions, team meetings, and development activities to stay current with products, systems, and processes., • Meet established performance, quality, attendance, and schedule adherence expectations., • Contribute to a positive team environment while consistently delivering an outstanding customer experience. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Must be at least 18 years of age., • High school diploma or equivalent., • Previous experience using computers for data entry and customer support activities., • Excellent verbal and written communication skills in English., • Ability to type accurately at a minimum of 20 words per minute., • Reliable wired high-speed internet connection (minimum download speed of 20 Mbps) for applicable work-from-home positions., • Strong organizational, time management, and multitasking skills., • Proficiency with Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook., • Comfortable using Windows-based applications and learning new software systems., • Strong analytical and problem-solving abilities with the confidence to troubleshoot customer concerns., • Excellent conflict resolution, negotiation, and interpersonal skills., • Customer-focused with empathy, patience, professionalism, and a genuine desire to help others., • Ability to thrive in a fast-paced, constantly evolving environment., • Dependable with excellent attendance and punctuality., • Strong team player with a positive attitude and willingness to learn., • Ability to work scheduled shifts, including the required training period Preferred • One year of experience in a contact centre environment supporting customer service, technical support, inside sales, back-office operations, live chat, or administrative support., • Previous experience supporting state or federal government programs is advantageous but not required.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Do you have a passion for sales and helping people find the right solutions? If you're ready to thrive in a fast-paced, goal-oriented environment, we want you on our team! We’re hiring Call Center Sales Representatives who are confident, driven, and ready to make an impact. This is your chance to join a dynamic team where your skills are valued, and your success is rewarded. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Make outbound calls to potential and existing customers, • Promote and sell products or services tailored to customer needs, • Handle objections and close sales effectively, • Meet or exceed sales quotas and performance metrics, • Maintain accurate records of sales activities and customer interactions, • Follow up on leads and respond to customer inquiries, • Stay informed about product updates, promotions, and offerings Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Must be 18 years or older, • High school diploma or GED required, • Fluent in English and Spanish (spoken and written), • Strong sales and persuasion skills, • Excellent communication and negotiation abilities, • Ability to work in a fast-paced, target-driven environment, • Previous sales or telemarketing experience is a plus

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We’re looking for enthusiastic individuals who are passionate about delivering exceptional customer service and thrive in a team-oriented environment. Join our team as a Call Center Representative. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Answer inbound calls and respond to customer inquiries., • Provide accurate information regarding products and services., • Resolve customer complaints with professionalism and empathy., • Document all customer interactions in the CRM system., • Follow communication scripts and standard operating procedures., • Meet or exceed performance metrics including call quality and handle time., • Collaborate with team members and supervisors to improve service delivery. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Must be 18 years or older., • High school diploma or GED required., • Fluent in English and Spanish (spoken and written)., • Strong verbal and written communication skills., • Ability to multitask and manage time effectively., • Basic computer literacy and typing skills., • Previous customer service or call center experience is a plus.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a strong communicator who enjoys helping people and solving problems? We're looking for a motivated Full-Time Call Center Representative to provide outstanding customer support. Whether you're answering questions, resolving concerns, or guiding customers to the right solutions, you'll play an important role in creating a positive customer experience. If you're dependable, customer-focused, and enjoy working in a fast-paced environment, we'd love to hear from you! To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Answer inbound and/or make outbound customer calls professionally and courteously., • Assist customers with questions, account inquiries, and general support., • Resolve customer concerns while maintaining a positive experience., • Accurately document customer interactions in company systems., • Meet productivity, quality, and attendance expectations., • Follow company policies and established call procedures., • Maintain confidentiality of customer information., • Collaborate with team members and supervisors to improve customer satisfaction. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Must be 18 years or older., • High school diploma or GED required., • Fluent in English., • Strong verbal and written communication skills., • Excellent problem-solving and active listening abilities., • Ability to multitask and work in a fast-paced environment., • Previous customer service experience is an advantage but not required.Nice to Have, • Previous outbound sales experience., • Call center sales experience., • Experience meeting sales quotas., • CRM software experience., • Upselling or cross-selling experience., • Bilingual or multilingual skills.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We’re hiring a results-driven Collections Representative to join our dynamic BPO contact center. In this role, you’ll be responsible for contacting customers with overdue accounts, negotiating payment arrangements, and maintaining accurate records all while delivering exceptional customer service. If you have strong communication skills, a persuasive personality, and a commitment to resolving financial issues with professionalism and empathy, we want to hear from you! To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Make outbound calls to customers regarding overdue payments and account status., • Negotiate payment plans and settlements in line with company policies and customer circumstances., • Update customer accounts and document all collection activities accurately in the system., • Follow up on broken promises and maintain consistent contact with debtors., • Handle disputes professionally and escalate complex cases to the appropriate department., • Ensure full compliance with regulatory standards and maintain confidentiality of customer information., • Meet or exceed daily and monthly collection targets and call quality standards. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Must be 18 years or older, • High school diploma or equivalent required; further education is a plus, • 1–2 years of experience in collections or a similar contact center role, • Strong negotiation and conflict resolution skills, • Ability to remain calm and professional under pressure, • Familiarity with debt collection laws and practices, • Fluency in English required; Spanish fluency is a strong advantage

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We’re seeking skilled and dependable Contact Center Representative (Level II) to support a variety of inbound and outbound customer service and sales initiatives. In this role, you’ll interact directly with customers to address inquiries, resolve complaints, troubleshoot service issues, and promote relevant products and services. Our clients include government programs and some of the most recognizable global brands. This is a full-time, on-site position that includes paid training and offers clear paths for career advancement into roles such as Supervisor, Trainer, Talent Acquisition, and Operations Management. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Manage inbound and outbound calls in a courteous, timely, and professional manner, • Resolve customer issues effectively, aiming for first call resolution, • Research internal systems to retrieve missing information and collaborate with other departments as needed, • Accurately document customer interactions and process claims, • Conduct needs-based conversations to identify the best solutions for customers, • Use training resources and knowledge bases to provide accurate information while following scripts and procedures, • Maintain confidentiality and handle sensitive information appropriately, • Escalate complex issues to the appropriate personnel when necessary, • Participate in training sessions and team meetings to stay current on updates and best practices, • Adhere to attendance and scheduling requirements Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge, you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years or older, • High school diploma or equivalent, • Strong written, verbal, and organizational communication skills, • Typing speed of at least 20 words per minute, • Basic proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook), • Familiarity with Windows operating systems, • Highly reliable with excellent time management and punctuality, • Strong problem-solving, troubleshooting, and follow-up skills, • Conflict resolution and negotiation abilities, • Customer-focused with empathy, patience, and professionalism, • Ability to multitask, self-manage, and stay focused, • Team-oriented with a collaborative mindset, • Comfortable working in a fast-paced, dynamic environment, • Excellent interpersonal skills and the ability to build rapport with customers and colleagues

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a persuasive communicator who thrives in a results-driven environment? We’re seeking Collections Representatives who are professional, empathetic, and motivated to help customers resolve outstanding balances while maintaining respectful and solution-focused interactions. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Customer Outreach: Contact customers via phone and email regarding overdue accounts to discuss balances and payment options., • Negotiation: Work with customers to establish realistic and effective repayment plans or settlements., • Follow-Up: Monitor and follow up on missed payments and broken promises to pay., • Account Management: Update customer records, payment statuses, and notes in the system accurately and promptly., • Compliance: Ensure all collection activities comply with regulatory standards, including debt collection laws and company policies., • Documentation: Maintain detailed and organized records of all interactions and collection efforts., • Performance Goals: Consistently meet or exceed daily and monthly collection targets. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Must be 18 years or older, • High school diploma or GED required, • Bilingual in English and Spanish (required), • Strong negotiation and conflict resolution skills, • Ability to remain calm, professional, and empathetic under pressure, • Familiarity with debt collection laws and best practices is a plus, • Previous experience in collections, customer service, or call center environments preferred

Job Description???? NOW HIRING: Trades Helper ???? Location: HELSTF ???? Starting Wage: $17.99/hour ???? Schedule: Monday–Thursday 7:00 AM- 4:30 PM & Every Other Friday 7:00 AM to 3:30 PM Are you looking to build your career in the skilled trades? Join our team as a Trades Helper and gain hands-on experience while working alongside experienced trades professionals. If you're dependable, eager to learn, and enjoy working with your hands, we'd love to hear from you! What You'll Do As a Trades Helper, you'll assist skilled maintenance personnel with a variety of maintenance and repair projects throughout the facility. Responsibilities include: • Assist with painting structures and equipment, • Support concrete repairs, including floors, steps, and sidewalks, • Help with general carpentry projects, • Replace damaged floor tiles, ceiling tiles, and wall paneling, • Patch minor holes and cracks in walls and ceilings using plaster or compound, • Assist with equipment and machinery maintenance, • Help install sheetrock, including taping and texturing, • Scrub and wax floors, • Move furniture and equipment as needed, • Assist with installing PVC, copper, and black pipe, • Perform general housekeeping and facility maintenance dutiesWhat We're Looking ForMinimum Qualifications Education • High School Diploma or GED Experience • Minimum of two (2) years of experience in a skilled trade such as:, • Automotive, • Carpentry, • Electrical, • HVAC, • Painting Requirements • Valid Driver's License, • Ability to obtain and maintain a Secret Security Clearance, • Ability to obtain a Government Operator's License, • Ability to read blueprints and freehand sketches, • Ability to work independently and as part of a team, • Strong communication skills and flexibilityBackground Checks Required Employment is contingent upon successfully completing: • General Background Check, • Motor Vehicle Record (MVR), • Office of Inspector General (OIG) Exclusions Check, • Office of Personnel Management (OPM)/Federal Investigative Services Security ClearanceWhy Join Our Team? We value employees who take pride in their work and contribute to a positive, professional environment. As a member of our team, you will: • Gain valuable hands-on experience in multiple skilled trades, • Work alongside experienced maintenance professionals, • Build skills that support long-term career growth, • Be part of a team committed to safety, quality, and excellenceWhat We Expect Successful candidates will: • Maintain a professional appearance and follow company policies, • Attend required trainings and staff meetings, • Follow all health, safety, and security procedures, • Communicate professionally with coworkers and leadership, • Respect diversity and contribute to an inclusive workplace, • Carry and respond to company communications while on duty, • Safely operate company or personal vehicles when requiredApply Today! If you're ready to learn, grow, and build a rewarding career in the skilled trades, we encourage you to apply today! Equal Employment Opportunity Statement We are an Equal Opportunity Employer and are committed to creating an inclusive workplace for all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws.

Job Description The Access Control candidate will need to guard and protect property. This person’s duties involve serving at a fixed post, making rounds on foot or by motor vehicle, and/or escorting persons around the premises. May help visitors and customers by answering questions and giving directions. Will ensure that emergencies and security violations are quickly discovered and reported. May include long hours, flex shifts and outdoor conditions (heat, rain, snow, wind, etc.). Duties and Responsibilities • Monitoring activities, • Protect controlled area(s), • Record names of individuals requesting access, • Log vehicles entering and leaving site, • Grant or deny access at various facilities and locations, • Escorting visitors, • Other duties as assigned Pay Rate: $17.75/hour Required Skills and Qualifications • Exercise discretion and good judgement, • Follow detailed directions, • Safeguard property, • Reliability (Word, Excel, etc.), • Travel is primarily local during the business day; may require some off-site travel, • Comfortable with and able to communicate effectively, • Ability to complete and deliver required work, with minimal supervision, • Focused/observant of your surroundings Additional Desired Qualifications • Active/current DOD Clearance Physical Demands and Working Conditions • This job mostly operates in an outdoor field environment, • While performing the duties of this job, the employee is occasionally required to stand; walk; sit; hand/finger dexterity to handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; communicate with internal/external clients; and taste or smell, • The employee must occasionally lift or move up to 25 pounds, • Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus, • Must be capable of sitting and entering data on a computer keyboard for extended periods of time, • Must be able to view computer monitor for extended periods of time, • Reasonable accommodation can be made to enable people with disabilities to perform the duties and responsibilities Terms of Employment and Eligibility Requirements • Must be a U.S. Citizen, • Must possess a high school diploma or equivalent, • Must possess a valid driver's license, without special restrictions, • Must pass a pre-employment drug screening and physical and periodic retests, • Must be able to successfully complete a background check, • Must possess or be able to obtain a security clearance prior to employment and maintain security clearance for the duration of employment The lists above are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel in this position. TRAX International reserves the right to make changes to the job description whenever necessary. Other Job Information TRAX is committed to an inclusive and diverse workplace that values and supports contributions of all individuals. TRAX is an equal opportunity employer of minorities, females, protected veterans, and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, familial status, pregnancy, ancestry, national origin, handicap, gender identity or expression, protected genetic information, disability status, protected veteran status, or any other characteristic protected by law. Company DescriptionTRAX provides a unique approach to program management and energy solutions with a vast array of professional, technical services. Our successful track record proves that we understand what it takes to build and maintain trusted partnerships with our clients. Government Services Our solid management plan keeps the focus on our customers’ dynamic needs. We specialize in providing innovative, state-of-the-art solutions for our Government clientele. Our services include every professional, technical, logistical and support skillset requirement. Our personnel are highly trained to meet quality, safety, and program compliance accordingly. Follow this link to learn more. Energy Solutions Recognized as a pioneer of PC-based power plant simulation, we’ve proudly delivered over 150 full scope simulators since our inception in 1987. Whether you are designating a new plant, retrofitting an existing unit, or concerned about grid integrity, our experience, diversity, and constant attention to excellence provides you with the highest quality products on the market today. Follow this link to learn more. Why TRAX? Customer Focused, Performance Driven TRAX is focused on high performance and high quality services in a safe environment. Our continuous improvement process is metrics-driven, outcome-based and consistently yields cost efficiencies and improved performance. Cost-Effective Our approach to project management recognizes the importance of being cost-effective while providing innovative solutions to servicing our complex programs. We‘re doing it now, and will continue doing so in the future. Competent & Capable Our risk management approach identifies and mitigates potential barriers up front, for successful project completion. We understand what it takes to successfully manage large, dynamic government contracts. At TRAX, we possess the incredible capability of taking what our customers do, and making it better. Mission-Ready Our workforce of skilled and highly motivated managers, engineers, scientists, logisticians, analysts, technicians and support personnel are committed to mission success as our customers’ trusted partner. We remain flexible and responsive to the demands of our customers, and current in government policies and evolving technology. Please apply directly: https://careers.traxintl.com/careers/Careers.aspx?req=2024%3a0403-003&type=JOBDESCRTRAX provides a unique approach to program management and energy solutions with a vast array of professional, technical services. Our successful track record proves that we understand what it takes to build and maintain trusted partnerships with our clients. \r\n\r\nGovernment Services\r\n\r\nOur solid management plan keeps the focus on our customers’ dynamic needs. We specialize in providing innovative, state-of-the-art solutions for our Government clientele. Our services include every professional, technical, logistical and support skillset requirement. Our personnel are highly trained to meet quality, safety, and program compliance accordingly. Follow this link to learn more.\r\n\r\nEnergy Solutions\r\n\r\nRecognized as a pioneer of PC-based power plant simulation, we’ve proudly delivered over 150 full scope simulators since our inception in 1987. Whether you are designating a new plant, retrofitting an existing unit, or concerned about grid integrity, our experience, diversity, and constant attention to excellence provides you with the highest quality products on the market today. Follow this link to learn more.\r\n\r\nWhy TRAX?\r\n\r\nCustomer Focused, Performance Driven\r\n\r\nTRAX is focused on high performance and high quality services in a safe environment. Our continuous improvement process is metrics-driven, outcome-based and consistently yields cost efficiencies and improved performance.\r\n\r\nCost-Effective\r\n\r\nOur approach to project management recognizes the importance of being cost-effective while providing innovative solutions to servicing our complex programs. We‘re doing it now, and will continue doing so in the future.\r\n\r\nCompetent & Capable\r\n\r\nOur risk management approach identifies and mitigates potential barriers up front, for successful project completion. We understand what it takes to successfully manage large, dynamic government contracts. At TRAX, we possess the incredible capability of taking what our customers do, and making it better.\r\n\r\nMission-Ready\r\n\r\nOur workforce of skilled and highly motivated managers, engineers, scientists, logisticians, analysts, technicians and support personnel are committed to mission success as our customers’ trusted partner. We remain flexible and responsive to the demands of our customers, and current in government policies and evolving technology.\r\n\r\nPlease apply directly: https://careers.traxintl.com/careers/Careers.aspx?req=2024%3a0403-003&type=JOBDESCR

Preferred Healthcare Staffing is seeking an experienced Radiation Therapist for an exciting Travel Allied job in Las Cruces, NM. Shift: 8 hr days Start Date: ASAP Duration: 13 weeks Pay: $2110.92 / Week Travel Radiation Therapist (RTT) - Home Health Please note: 1 year experience required within the last 5 years RTT Job Summary: We are looking for a talented Radiation Therapist with Home Health experience to work at an excellent healthcare facility in Las Cruces, NM. This is a fantastic opportunity to build upon your radiation therapy skills while advancing your career as an RTT. The travel assignment will entail treating cancer and other diseases in patients by administering radiation treatments. You care about patients and want to help them achieve their best outcome through radiation therapy. You will explain treatments to patients, treat patients with radiation, and monitor their reaction to treatment. Job Responsibilities: • Work with patients to explain treatment plans and answer any questions., • Calibrate and operate machines to administer prescribed doses of radiation., • Maintain safety, keep accurate patient records, including radiation dosages, treatment areas, and patient reactions.Job Requirements:, • Completion of an Associate’s or Bachelor’s in Science Degree, • Valid state licensure, • Certified by the American Registry of Radiologic Technology (ARRT), • Current CPR/ BLS certification, • 1 year experience required within the last 5 yearsWhat We Offer:, • Competitive pay package, • Medical, dental, vision, and 401(k) matching, • Retirement planning and savings options, • Continuing Education reimbursement, • Ability to make an impact in the communities we serve Preferred Healthcare is a well-established and highly reputable staffing agency that specializes in placing therapy and allied health professionals in positions carefully aligned with their skills and career goals. We pride ourselves on honesty, building lasting relationships, and genuinely taking care of our HCPs. We believe this helps to achieve our mutual goal: better patient care. Awarded Best of Staffing (6 years straight!) and Certified by The Joint Commission. For immediate consideration, please call 800-787-6787 or apply to this job. Preferred Healthcare Staffing is an Equal Opportunity Employer We are committed to the hiring, advancement and fair treatment of all individuals and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other protected status as designated by federal, state, or local law. About Preferred Healthcare Staffing: Since 1994, Preferred Healthcare Staffing has provided allied health professionals with the best assignments in desirable locations. We offer travel, per diem, and long term positions at hospitals, skilled nursing facilities, schools, outpatient clinics and government facilities throughout the United States. Experience the Preferred touch today!

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking an experienced Client Account Manager II to join our dynamic contact center team. In this role, you will be responsible for managing complex Business Process Outsourcing (BPO) accounts, fostering strong client partnerships, and ensuring the successful delivery of services across enterprise and public sector accounts. As the primary liaison between clients and internal operational teams, you will oversee account performance, drive client satisfaction, and identify opportunities to strengthen relationships and support business growth. You will work collaboratively with cross-functional teams to ensure service excellence, operational efficiency, and the achievement of client objectives. The ideal candidate will have extensive experience managing contact center client accounts, with a strong understanding of both contact center operations and client relationship management. Experience supporting enterprise-level and public sector clients is highly desirable. You should be an exceptional communicator and presenter, capable of building trusted relationships with stakeholders at all levels. A proactive mindset, strong sense of ownership, excellent problem-solving skills, and a commitment to delivering outstanding client service are essential for success in this role. This is a full-time, office-based position that requires regular onsite attendance and the flexibility to travel up to 20% of the time for client meetings, business reviews, and operational support. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Develop a detailed understanding of client products and services, • Process design and implementation, • Client scorecards and business reviews, • Ongoing continuous improvement, • Issue identification and resolution, • Project management of new launches and initiatives, • Program efficiency and financial performance Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data-entry utilizing a computer, • The ability to read and speak English fluently, • Have a wired, high-speed internet connection (Download speed of 20Mbps+), • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Ability to work regularly scheduled shifts within our hours of operation including the training period., • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Looking to add an experienced Call Center Client Account Manager III to support complex business process outsourcing accounts. This role will oversee enterprise and public sector client relationships and service delivery. This is a senior-level position requiring experience in account management of contact center clients. Experience in both contact center operations and client services or account management is preferred. Candidates for this role should be strong public speakers, excellent at building strong professional relationships, display a high degree of ownership, and possess a strong work ethic. This is a full-time position and requires the employee to report to the office and travel up to 20% of their time. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Account Managers are responsible for managing the day-to-day client relationship including strategic planning, change management, process creation and adherence, and service delivery. In this role, you will act as the primary point of contact for the client and the MCI operations and shared services team. Our Enterprise Account Managers are responsible for the following tasks: • Develop a detailed understanding of client products and services, • Process design and implementation, • Client scorecards and business reviews, • Ongoing continuous improvement, • Issue identification and resolution, • Project management of new launches and initiatives, • Program efficiency and financial performance Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Requires 10+ years of experience, • Must have the ability to learn customer service software applications, • Proficient in Microsoft Office Suite products, • Experience managing complex business process, • Effective communication skills, • Problem-solving and analytical ability, • Ability to multi-task in a fast-paced environment, • High school diploma or equivalent, • Minimum 18 years of age, • Lean Six Sigma, Six Sigma, and project management certification are a plus

Job DescriptionOverview Company Overview: Join Allied Universal® Technology Services, a global leader in transforming the security industry. We integrate advanced technology — video surveillance, electronic access control, alarm monitoring and augmented solutions with physical security to help people feel safe. Whether you’re an installation technician, service technician, engineer, or project manager, you’ll discover rewarding opportunities to grow your career as part of a valued team. Apply today and be phenomenal—build a meaningful career while protecting what matters most through innovative security technology. Job Description Allied Universal® Technology Services is seeking a Project Superintendent - Construction to oversee field execution and onsite delivery of electronic security system construction projects related to electronic security system installations. This position is responsible for coordinating and supervising installation activities, managing field resources, ensuring compliance with contract requirements, and driving successful project execution from mobilization through commissioning. RESPONSIBILITIES: • Lead onsite execution of electronic security projects, ensuring compliance with contract requirements, schedules, quality standards, and safety regulations, • Coordinate technicians, subcontractors, equipment, materials, and installation activities in partnership with the Project Manager, • Serve as the primary field liaison between the customer, general contractor, inspectors, subcontractors, and project team, • Conduct site inspections to monitor progress, identify deficiencies, and drive timely corrective actions, • Oversee site logistics, workforce planning, material coordination, and installation sequencing to support project delivery, • Monitor project performance, costs, and subcontractor activities while supporting procurement, budgeting, and change management efforts, • Manage RFIs, field documentation, daily reports, punch lists, and issue resolution activities, • Coordinate inspections, testing, commissioning, and customer acceptance to ensure successful project completion, • Enforce OSHA standards, government regulations, and company safety and quality programs across all project activities, • Lead project meetings, communicate risks and schedule impacts, and support project closeout, as-built documentation, and turnover activities, • Travel between multiple project sites to oversee project execution and support operational requirements QUALIFICATIONS (MUST HAVE): • High school diploma or equivalent, • Current driver’s license if driving a company vehicle, or personal vehicle in the course of conducting business (e.g., client visits, attending networking events), • Minimum of three (3) years of experience within construction, security integration, or mission-critical environments, • Ability to read and interpret blueprints, wiring diagrams, and technical schematics to guide the accurate installation and integration of electronic security systems., • Advanced knowledge of working with MS Office Suite (Word, Excel, Outlook, PowerPoint, Project, and SharePoint), • Effective leadership skills with the ability to build strong relationships internally and externally, as well as manage delivery timeframes and meeting deadlines, • Adheres to safety requirements and guidelines, taking appropriate action when needed, ensuring equipment and materials are used properly, • Ability and willingness to travel to remote locations up to 90%, as the position is primarily field-based and requires extensive travel to active construction sites, including remote locations, • Must be comfortable working outdoors in varying and sometimes extreme weather conditions, frequent site walking and inspections, and the ability to temporarily relocate or reside in project-provided housing for extended periods as needed, • Ability to work flexible schedules, including extended hours, weekends, and alternate shifts, to support project schedules, critical milestones, and customer requirements PREFERRED QUALIFICATIONS (NICE TO HAVE): • Ability to manage a project scope of $1 Million or larger, • Experience with government, federal, military, critical infrastructure, or mission-critical construction projects, • Associate degree in Construction Management, Engineering Technology, Electronics, or related field, • Experience working within secure environments, including SCIF or regulated facilities, • Manufacturer certifications, pertaining to access control, video surveillance, intrusion detection, fire detection systems, • Ability to obtain and maintain a U.S. Government Security Clearance (Secret or higher), • Certifications in OSHA 10/30 and CRP/First Aid Certification BENEFITS: • Medical, dental, vision, retirement plan, basic life, AD&D, and disability insurance, • Eight paid holidays annually, five sick days, and four personal days, • Vacation time is offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law #LI-26 Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. Requisition ID 2026-1637858

Pyxera Global, a US-based non-profit organization (more information below), seeks a locally based consultant or consultants in the Paso del Norte region to conduct a community ownership assessment of the circular economy supply chain across the greater region, with a focus on R-X (repair, reuse, refurbishment, remanufacturing, recycling) activities. \n \n This consultancy is part of the Circular Supply Chain Coalition (CSCC; www.circularsupplychain.org). The CSCC mobilizes industry, government, and communities to recover, reintegrate, and secure critical materials from products and materials in circulation and in our landfills. Pyxera Global serves as Secretariat of the CSCC. \n \n The consultant will apply and localize Pyxera Global’s existing assessment tools to map the ecosystem of local actors and evaluate how participation, access, and value distribution function across the system. \n \n Scope of Work \n The consultant will: \n\n • Map the ecosystem of R-X actors across the greater Paso del Norte area (i.e., Southern New Mexico, West Texas, and Chihuahua), including small and medium-sized businesses, nonprofits, municipal/county agencies/programs, and informal or community-led initiatives;\n, • Conduct at least 25 stakeholder engagements (interviews, site visits, or small group discussions) with representatives across this ecosystem, ranging from B2B ITAD and recycling firms to solid waste management operators to grassroots repair or reuse initiatives;\n, • Analyze relationships, flows, and network dynamics between actors, including collaboration patterns and fragmentation;\n, • Assess power dynamics within the ecosystem, including which actors hold influence, access to resources, and decision-making authority;\n, • Identify barriers to participation in circular economy activities, with a specific emphasis on underserved or marginalized communities;\n, • Evaluate where opportunities exist to expand more inclusive participation and local value retention;\n, • Apply and adapt Pyxera Global’s community ownership and ecosystem assessment frameworks to reflect local conditions.\n\n \n Timeline \n\n • July - October: Fieldwork, stakeholder engagement (35+ engagements), and initial analysis\n, • October - November: Validation and refinement of findings through at least two community workshops, conducted in coordination with Pyxera Global\n, • 21 December 2026: Final synthesis, packaging, and submission of findings to Pyxera Global\n\n \n Deliverables \n\n • Ecosystem map of R-X actors in the Paso del Norte region\n, • Stakeholder engagement summary (25+ engagements)\n, • Analysis of network relationships, power dynamics, and participation barriers\n, • Identification of key gaps and opportunities for more inclusive circular economy participation\n, • Workshop materials and facilitation support (minimum two sessions)\n, • Final summary report and presentation of findings for stakeholder dissemination\n\n \n Qualifications \n The consultant(s) must demonstrate: \n\n • Based in or with strong familiarity with Paso del Norte and the surrounding regional ecosystem\n, • Demonstrated experience conducting stakeholder mapping, ecosystem assessments, or community-based research\n, • Proven ability to lead semi-structured interviews and field engagements with diverse stakeholders, including SMBs, nonprofits, and public sector actors\n, • Familiarity with circular economy, repair/reuse/remanufacturing/recycling (“R-X”) systems; e-waste or ITAD experience preferred\n, • Strong analytical and facilitation skills, including assessing relationships, power dynamics, equity barriers, and supporting multi-stakeholder workshops\n, • Strong project management and communication skills, with the ability to independently coordinate outreach and deliver concise, actionable findings and recommendations\n, • Professional fluency in English and Spanish required\n\n \n Reporting \n The consultant will report directly to a designated Pyxera Global’s Client Manager and coordinate regularly with the Pyxera Global team. \n \n Remuneration \n This is a part-time consultant position with an estimated immediate start date and up to 125 - 150 hours anticipated. Pay will be based on past experience, the type of work required for this position, and prevailing local market rates for similar work. \n \n To Apply \n Please submit a cover letter and resume, three references, and hourly fee requirements no later than 20 July 2026 via LinkedIn Easy Apply or via e-mail to consultingopportunities@pyxeraglobal.org. Please write “Paso del Norte CE Community Assessor” in the subject line of the e-mail. \n \n Applications will be reviewed on a rolling basis, and this opportunity may be closed before the final deadline if a suitable candidate is selected. \n \n Only short-listed candidates will be contacted. If selected, Pyxera Global may elect to use the local project coordinator for future similar assignments. \n \n About Pyxera Global \n Pyxera Global is a nonprofit organization based in Washington, DC. For thirty-five years, we’ve created groundbreaking partnerships between the public, private, and social sectors, leveraging the unique attributes of each to create shared value and innovative solutions to complex challenges. We work across thematic social areas, including circular economies, equity in healthcare, small business growth, and bridging the digital divide. Our initiatives include a wide range of methodologies, including enterprise development, skills-based employee engagement and designing impactful corporate social responsibility strategies, and community partnership efforts that transform lives and livelihoods. \n \n Pyxera Global endeavors to practice and elevate diversity, inclusion, and environmental sustainability within and outside of our organization. Visit our website to learn more!

Job Description The Restaurant General Manager is the executive leader of the restaurant focused on profitability, guest, people and operations. The RGM has overall responsibility for managing the daily operations of a single restaurant. The RGM operates under the direction of the District Manager and directly manages a team of an Assistant Manager, Hourly Shift Coordinators and Team Members (20-45 employees). About Burger King Every day, more than 11 million guests visit BURGER KING® restaurants around the world. And they do so because our restaurants are known for serving high-quality, great-tasting, and affordable food. Founded in 1954, BURGER KING® is the second largest fast food hamburger chain in the world. The original HOME OF THE WHOPPER®, our commitment to premium ingredients, signature recipes, and family-friendly dining experiences is what has defined our brand for more than 50 successful years. Qualifications And Skills: • Must be at least eighteen (18) years of age, • High School Diploma or GED required., • 1-2 years of previous restaurant management experience, • Strong understanding of P&L management & drivers of restaurant profitability, • Ability to prioritize own and others' work and time to meet deadlines and objectives, • Demonstrated leadership skills, • Demonstrated understanding of guest service principles, • Available to work evenings, weekends, and holidays, • Ability to work long and/or irregular shifts as needed, for the proper functioning of the restaurantSummary Of Responsibilities:, • PROFITABILITY Has primary accountability for the restaurant P&L and actively manages towards desired financial outcomes Reviews key P&L lines to increase profitability for the restaurant Drives sales through proactive guest service, people development & operations management • GUEST Motivates and directs team members to exceed guest expectations with accurate, friendly, and fast service in a clean facility Manages the guest experience through operations and timely response to Guest issues Problem solves guest feedback systems to determine root-causes and develops action plans to address issues Identifies and interacts with the community to engage the prospective guest and execute local marketing initiatives • PEOPLE Leads the restaurant's recruitment and selection process to build and retain an effective restaurant team On-boards new team members by training and guiding them through the certification process Inspires the restaurant team by effectively managing individual and team recognition programs Provides coaching and feedback to Team Members, Shift Coordinators, and Assistant Managers to increase the restaurant team's capabilities and raise restaurant performance • OPERATIONS Manages restaurant labor using optimal Manager staffing and Team Member scheduling Enforces compliance with government regulations, employment laws, and BKC policies Ensures that restaurant upholds operational and brand standards • Performs duties of the Assistant Manager & Hourly Shift coordinator when necessary

Job Description The Restaurant General Manager is the executive leader of the restaurant focused on profitability, guest, people and operations. The RGM has overall responsibility for managing the daily operations of a single restaurant. The RGM operates under the direction of the District Manager and directly manages a team of an Assistant Manager, Hourly Shift Coordinators and Team Members (20-45 employees). About Burger King Every day, more than 11 million guests visit BURGER KING® restaurants around the world. And they do so because our restaurants are known for serving high-quality, great-tasting, and affordable food. Founded in 1954, BURGER KING® is the second largest fast food hamburger chain in the world. The original HOME OF THE WHOPPER®, our commitment to premium ingredients, signature recipes, and family-friendly dining experiences is what has defined our brand for more than 50 successful years. Qualifications And Skills: • Must be at least eighteen (18) years of age, • High School Diploma or GED required., • 1-2 years of previous restaurant management experience, • Strong understanding of P&L management & drivers of restaurant profitability, • Ability to prioritize own and others' work and time to meet deadlines and objectives, • Demonstrated leadership skills, • Demonstrated understanding of guest service principles, • Available to work evenings, weekends, and holidays, • Ability to work long and/or irregular shifts as needed, for the proper functioning of the restaurantSummary Of Responsibilities:, • PROFITABILITY Has primary accountability for the restaurant P&L and actively manages towards desired financial outcomes Reviews key P&L lines to increase profitability for the restaurant Drives sales through proactive guest service, people development & operations management • GUEST Motivates and directs team members to exceed guest expectations with accurate, friendly, and fast service in a clean facility Manages the guest experience through operations and timely response to Guest issues Problem solves guest feedback systems to determine root-causes and develops action plans to address issues Identifies and interacts with the community to engage the prospective guest and execute local marketing initiatives • PEOPLE Leads the restaurant's recruitment and selection process to build and retain an effective restaurant team On-boards new team members by training and guiding them through the certification process Inspires the restaurant team by effectively managing individual and team recognition programs Provides coaching and feedback to Team Members, Shift Coordinators, and Assistant Managers to increase the restaurant team's capabilities and raise restaurant performance • OPERATIONS Manages restaurant labor using optimal Manager staffing and Team Member scheduling Enforces compliance with government regulations, employment laws, and BKC policies Ensures that restaurant upholds operational and brand standards • Performs duties of the Assistant Manager & Hourly Shift coordinator when necessary

Job Description The Restaurant General Manager is the executive leader of the restaurant focused on profitability, guest, people and operations. The RGM has overall responsibility for managing the daily operations of a single restaurant. The RGM operates under the direction of the District Manager and directly manages a team of an Assistant Manager, Hourly Shift Coordinators and Team Members (20-45 employees). About Burger King Every day, more than 11 million guests visit BURGER KING® restaurants around the world. And they do so because our restaurants are known for serving high-quality, great-tasting, and affordable food. Founded in 1954, BURGER KING® is the second largest fast food hamburger chain in the world. The original HOME OF THE WHOPPER®, our commitment to premium ingredients, signature recipes, and family-friendly dining experiences is what has defined our brand for more than 50 successful years. Qualifications And Skills: • Must be at least eighteen (18) years of age, • High School Diploma or GED required., • 1-2 years of previous restaurant management experience, • Strong understanding of P&L management & drivers of restaurant profitability, • Ability to prioritize own and others' work and time to meet deadlines and objectives, • Demonstrated leadership skills, • Demonstrated understanding of guest service principles, • Available to work evenings, weekends, and holidays, • Ability to work long and/or irregular shifts as needed, for the proper functioning of the restaurantSummary Of Responsibilities:, • PROFITABILITY Has primary accountability for the restaurant P&L and actively manages towards desired financial outcomes Reviews key P&L lines to increase profitability for the restaurant Drives sales through proactive guest service, people development & operations management • GUEST Motivates and directs team members to exceed guest expectations with accurate, friendly, and fast service in a clean facility Manages the guest experience through operations and timely response to Guest issues Problem solves guest feedback systems to determine root-causes and develops action plans to address issues Identifies and interacts with the community to engage the prospective guest and execute local marketing initiatives • PEOPLE Leads the restaurant's recruitment and selection process to build and retain an effective restaurant team On-boards new team members by training and guiding them through the certification process Inspires the restaurant team by effectively managing individual and team recognition programs Provides coaching and feedback to Team Members, Shift Coordinators, and Assistant Managers to increase the restaurant team's capabilities and raise restaurant performance • OPERATIONS Manages restaurant labor using optimal Manager staffing and Team Member scheduling Enforces compliance with government regulations, employment laws, and BKC policies Ensures that restaurant upholds operational and brand standards • Performs duties of the Assistant Manager & Hourly Shift coordinator when necessary

Job Description The Restaurant General Manager is the executive leader of the restaurant focused on profitability, guest, people and operations. The RGM has overall responsibility for managing the daily operations of a single restaurant. The RGM operates under the direction of the District Manager and directly manages a team of an Assistant Manager, Hourly Shift Coordinators and Team Members (20-45 employees). About Burger King Every day, more than 11 million guests visit BURGER KING® restaurants around the world. And they do so because our restaurants are known for serving high-quality, great-tasting, and affordable food. Founded in 1954, BURGER KING® is the second largest fast food hamburger chain in the world. The original HOME OF THE WHOPPER®, our commitment to premium ingredients, signature recipes, and family-friendly dining experiences is what has defined our brand for more than 50 successful years. Qualifications And Skills: • Must be at least eighteen (18) years of age, • High School Diploma or GED required., • 1-2 years of previous restaurant management experience, • Strong understanding of P&L management & drivers of restaurant profitability, • Ability to prioritize own and others' work and time to meet deadlines and objectives, • Demonstrated leadership skills, • Demonstrated understanding of guest service principles, • Available to work evenings, weekends, and holidays, • Ability to work long and/or irregular shifts as needed, for the proper functioning of the restaurantSummary Of Responsibilities:, • PROFITABILITY Has primary accountability for the restaurant P&L and actively manages towards desired financial outcomes Reviews key P&L lines to increase profitability for the restaurant Drives sales through proactive guest service, people development & operations management • GUEST Motivates and directs team members to exceed guest expectations with accurate, friendly, and fast service in a clean facility Manages the guest experience through operations and timely response to Guest issues Problem solves guest feedback systems to determine root-causes and develops action plans to address issues Identifies and interacts with the community to engage the prospective guest and execute local marketing initiatives • PEOPLE Leads the restaurant's recruitment and selection process to build and retain an effective restaurant team On-boards new team members by training and guiding them through the certification process Inspires the restaurant team by effectively managing individual and team recognition programs Provides coaching and feedback to Team Members, Shift Coordinators, and Assistant Managers to increase the restaurant team's capabilities and raise restaurant performance • OPERATIONS Manages restaurant labor using optimal Manager staffing and Team Member scheduling Enforces compliance with government regulations, employment laws, and BKC policies Ensures that restaurant upholds operational and brand standards • Performs duties of the Assistant Manager & Hourly Shift coordinator when necessary

As a Delivery Expeditor, your focus will be to provide on-time deliveries to our business partners while upholding our core values. Guided by our values, "Safety Above All", we proactively manage the risks inherent in human spaceflight through our daily actions. At Virgin Galactic we have a relaxed and informal culture that encourages individuality and innovation. You will be motivated, enterprising and enthusiastic. Company culture is such that you need to be able to "check your ego at the door", be a self-starter and possess a sense of humility. You will work well under commercial pressure and thrive on being given challenges and responsibility. You will communicate clearly and be confident and persuasive. You will have a high level of integrity and understand the need for complete confidentiality. Support the company strategy by holding ourselves and one another accountable for getting the work done. Responsibilities: + Lead by example through Virgin Galactic's values, with respect to our straight-up way which fosters, transparent, and open communication. + Operate company owned and leased vehicles and equipment to include pick-up trucks, forklifts, man lifts, tractors, & semi-tractor trailer combinations. + Perform freight and small parcel transportation between company facilities and regional suppliers. + Load materials, parts, & tools onto or into vehicles and/or trailers and properly secure with strapping, bracing, and padding to prevent shifting or damage during transit. + Complete associated paperwork such as daily vehicle inspection reports, load manifests, receipt travellers and receipts. + Facilitate and expedite the flow of time-sensitive materials to specified production areas within our facilities. + Adhere to all DOT regulations, company safety policies, and industry best practices for commercial vehicle operation. + A positive and infectious attitude is a must. + Lead by example, setting high standards for work ethic, professionalism, and integrity + Maintain focus on timeliness and execution of tasks and deliverables every day. + Adhere to set directions and guidelines from team leader to support collaboration across teams to complete projects. + Perform other duties as assigned. Required Skills and Experience + Current valid CA CDL driver license with medical certification. Hazmat endorsements is a plus. + 2-3 years of experience in a similar role. + Must be service oriented and maintain a professional approach when dealing with business partners, customers, and clients. + Excellent organizational and problem-solving skills. + Able to work successfully in a fast-paced, high-energy, team-based manufacturing environment + The ability to lift heavy objects up to 75 pounds. + Basic computer skills. + Good oral and written communication skills with the ability to interact effectively with all levels of management. + Displays sound judgment, with the ability to make accurate and timely decisions. + Must possess strong motivational, organizational, interpersonal skills. + Strong safety forward thinking, practice good housekeeping, tool control, recognizing the importance of properly handling hazardous materials and chemicals. + Familiar with the use of personal protective equipment (PPE)Demonstrate willingness to adjust thinking and behavior. + Ability to communicate in a manner that is timely, respectful, and open to other ideas Physical and/or Additional Requirements + Must be able to work all shifts and available for overtime as well as weekends when needed. + Must be able to travel and/or be on call as needed. + Must be able to stand for extended periods - 8 hours min. + Must be able to stoop, bend, crawl, and being able to maneuver in tight spaces- 3+ hours min. + Physically able to handle items weighing up to 75 lbs (unassisted). + Working outdoors through all seasons + Work is completed within a manufacturing environment. There may be periodic exposure to moderate temperature changes. The noise level in the work environment is usually moderate. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. #LI-LN1 The annual U.S. base salary range for this full-time position is $53,040.00-$72,665.00. The base pay actually offered will vary depending on job-related knowledge, skills, location, and experience and take into account internal equity. Other forms of pay (e.g., bonus or long term incentive) may be provided as part of the compensation package, in addition to a full range of medical, financial, and other benefits, dependent on the position offered. For more information regarding Virgin Galactic benefits, please visit https://vgcareers.virgingalactic.com/global/en/benefits Who We Are Virgin Galactic is an aerospace and space travel company, pioneering human spaceflight for private individuals and researchers with its advanced air and space vehicles. We are making the dream of space travel a reality, delivering spaceflight at an unprecedented frequency, with the development of next generation space vehicles. Export Requirements To conform to U.S. Government export regulations, applicant must be a U.S. Person (either a U.S. citizen, a lawful permanent resident or a protected individual as defined 8 U.S.C. 1324b(a)(3) or be able to obtain the required authorization from either the U.S. Department of State or the U.S. Department of Commerce. The applicant must also not be included in the list of Specifically Designated Nationals and Blocked Persons maintained by the Office of Foreign Assets Control. See list here . EEO Statement Virgin Galactic is an Equal Opportunity Employer; employment with Virgin Galactic is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, gender identity, national origin/ethnicity, veteran status, disability status, age, sexual orientation, marital status, mental or physical disability or any other legally protected status. Drug Free Workplace Virgin Galactic is committed to a Drug Free Workplace. All applicants post offer and active teammates are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. This can include pre-employment, random, reasonable suspicion, and accident related drug and alcohol testing. Phoenix Employment Requirements For individuals seeking employment at our Phoenix Mesa Gateway Airport facility, employment is contingent upon you obtaining and maintaining a TSA authorized security badge. This includes initial and annual mandatory background checks that are governed by TSA, and conducted by the Phoenix Mesa Gateway Airport badging office.

Systems Engineering and Technical Advisory (SETA) services in Las Cruces, NM.The selected candidate will work multiple mission system projects and tasks—from broad, strategic issues (e.Support Chief Engineer and government staff to.Collaborate with System Program Offices (SPO), local operations t

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for ambitious Bilingual Telephone Sales Representatives who are fluent in English and Spanish to join our sales team. In this role, you will engage with customers over the phone, identify their needs, recommend products and services, and close sales while providing an exceptional customer experience in both languages. This position is ideal for motivated individuals who enjoy helping customers, building relationships, and achieving sales goals. We provide industry-leading sales training and ongoing coaching to help you succeed and grow your career. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Handle inbound and outbound sales calls in English and Spanish., • Build strong customer relationships through professional communication., • Identify customer needs and recommend products and services that provide value., • Explain features, pricing, and promotional offers., • Address customer questions and overcome objections confidently., • Process orders and accurately document customer interactions., • Meet or exceed established sales and customer satisfaction goals., • Maintain up-to-date knowledge of products, promotions, and company policies., • Participate in ongoing sales training and coaching., • Ensure compliance with company procedures and confidentiality requirements. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Must be at least 18 years of age., • High school diploma or equivalent., • Fluent in both English and Spanish., • Excellent verbal communication and sales skills., • Basic computer proficiency and data entry experience., • Ability to type at least 20 words per minute., • Strong negotiation and relationship-building abilities., • Self-motivated and goal-oriented., • Ability to work in a fast-paced, performance-driven environment.Preferred, • One year of bilingual sales, customer service, inside sales, retail sales, or contact centre experience., • Experience meeting sales targets and working in a commission or incentive-based environment.

Job Description Plumber – Holloman AFB-Underground Utilities & Maintenance Denco, Inc. is looking for a skilled Plumber with solid experience in underground utility work and interior maintenance plumbing. This is not a new construction role — you'll be doing the hands-on work that keeps existing systems running: underground line repair and installation, interior maintenance scopes, fixture replacement, and troubleshooting in the field. If you have equipment operation skills on top of your plumbing experience, that's a genuine advantage here. We need someone who can assess a problem, own the repair, and work efficiently without hand-holding. Compensation: $37,440 - $49,920 yearly Responsibilities: • Install, repair, and maintain underground water, sewer, gas, and utility lines per project specifications, • Perform interior maintenance plumbing, including fixture replacement, pipe repair, valve work, and remodel scopes, • Operate excavation and utility equipment as needed for underground work, • Read and interpret blueprints, as-builts, and project plans in the field, • Diagnose problems accurately, determine the correct repair approach, and communicate the scope to project management, • Follow all NM plumbing codes, permit requirements, and job site safety protocols Qualifications: • 5+ years of plumbing experience with a demonstrated background in underground utilities and interior maintenance — not new construction, • Equipment operation experience strongly preferred, • NM Journeyman Plumber license preferred; candidates with strong, verifiable field experience will be considered, • Must be local to Las Cruces or Alamogordo, NM, • Valid New Mexico driver's license with a clean record, • Self-starter who manages a job scope independently and communicates issues early and clearly About Company Denco, Inc. has served New Mexico since 1997 with quality general construction services for government clients. We’re known for our integrity, craftsmanship, and commitment to excellence on every job site. We offer our team members stability, growth, and a family-oriented culture rooted in professionalism and respect. Learn more at denconm.com. Benefits: • 2 weeks' paid vacation, • 10 paid holidays, • 7 paid sick days (accrued weekly), • 4-day work week (10-hour days), • Additional benefit options are available after 60 days

Job Description Carpenter & Handyman – Holloman AFB Housing Denco, Inc. is hiring an experienced Carpenter/Handyman for our long-term housing maintenance contract at Holloman Air Force Base. You'll be part of a skilled crew handling repairs, remodeling, and upkeep across military residential housing — steady, meaningful work with no slow seasons. We need a true multi-trade craftsman who can operate across carpentry, finish work, painting, and basic electrical with minimal supervision. A federal background check is required for base access — if you can't meet that standard, please do not apply. Compensation: $33,280 - $45,760 yearly Responsibilities: • Perform maintenance, repair, and remodeling on residential housing units at Holloman AFB per work order specifications, • Execute finish carpentry, including door/window installation, trim, and interior millwork, • Perform interior painting, texture matching, and drywall repair to professional standards, • Complete minor electrical work, including fixture replacement, switch/outlet repairs, and basic wiring, • Accurately document completed work and communicate materials needs to the project lead, • Maintain a clean, safe job site and uphold quality standards required on a federal housing contract Qualifications: • 5+ years of hands-on experience in residential remodeling and construction — multi-trade, not general labor, • Demonstrated skills across carpentry, painting, finish work, and basic electrical, • Must pass a federal background check — required for Holloman AFB site access (non-negotiable), • Must be local to Las Cruces or Alamogordo, NM, • Valid New Mexico driver's license with a clean record, • Ability to manage a work order queue independently and deliver consistent, inspectable quality About Company Denco, Inc. has served New Mexico since 1997 with quality general construction services for government clients. We’re known for our integrity, craftsmanship, and commitment to excellence on every job site. We offer our team members stability, growth, and a family-oriented culture rooted in professionalism and respect. Learn more at denconm.com. Benefits: • 2 weeks' paid vacation, • 10 paid holidays, • 7 paid sick days (accrued weekly), • 4-day work week (10-hour days), • Additional benefit options are available after 60 days

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking an experienced Call Center Site Director to lead and oversee all aspects of contact center operations, supporting commercial and public sector clients. This executive leadership role is responsible for the strategic direction, operational performance, and continued development of the site's leadership team, ensuring exceptional service delivery and achievement of both client and organizational objectives. As the Site Director, you will provide leadership and oversight for Operations Managers, Supervisors, and other operational leaders while driving the execution of business strategies that promote operational excellence, employee engagement, and continuous improvement. You will be responsible for developing and implementing operational strategies, ensuring that performance standards, organizational culture, compliance, and contact center processes are fully aligned with corporate goals and client expectations. The ideal candidate will possess extensive experience leading large-scale contact center operations, with a proven ability to drive business performance, improve operational efficiencies, and build high-performing leadership teams. You should be a strategic thinker with exceptional leadership, communication, and decision-making skills, capable of managing complex client relationships while fostering a culture of accountability, collaboration, and innovation. This role partners closely with executive leadership and key stakeholders to support business growth, enhance client satisfaction, and ensure the successful execution of strategic initiatives. Success in this position requires a high degree of initiative, sound business judgment, and the ability to lead effectively in a fast-paced, results-driven environment. This is a full-time, onsite position that requires regular attendance at one of our contact center locations, with occasional travel as business needs require. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Manage Sales Supervisors, • Oversee quality, production, and hours., • Assist with implementation of strategic sales plans, ensuring they are in alignment with corporate objectives, • Manage metrics, performance criteria, policies and procedures to continuously improve call center productivity, • Directs sales forecasting activities and sets performance goals and objectives accordingly, • Review and provide guidelines and best practices for maintaining competitive edge, • Develop and maintain strategy on ensuring customer satisfaction on all sales transactions, • Analyze and respond to changing market conditions, to include competitive benchmarking, • Analyze trends which includes producing statistical reports on individual performance and sales trends, • Provide team motivation and development to maximize sales opportunities, • Responsible for the overall performance and productivity of Supervisors, • Responsible for weekly payroll review and submission to ensure correct entries, • Building management of all building maintenance., • Responsible for the physical security of the building, • Other duties and responsibilities as assigned Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data-entry utilizing a computer, • The ability to read and speak English fluently, • Have a wired, high-speed internet connection (Download speed of 20Mbps+), • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Ability to work regularly scheduled shifts within our hours of operation including the training period., • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Probation Support Technicians work directly with United States Probation Officers in the Pretrial and Post-conviction units.

We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services.

We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Previous customer servi

English & Spanish) for upcoming work.This remote Contact Center Representative (CSR) position will be in support of a government agency, which is the Federal Emergency Management Agency (FEMA).This CSR position will be primarily assisting callers with questions and concerns around local or state eme

We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. One year of customer se

We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. You'll handle a variety

Traveling Commercial Roofing Inspector Opening - Join a fast growing, forward thinking team across the SouthWest US This Jobot Job is hosted by: Sam Kippen Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $70,000 - $130,000 per year A bit about us: Join a leading commercial roofing organization with operations throughout the Western United States. Our team specializes in re-roofing, service, maintenance, and waterproofing roofing projects across a wide range of commercial, industrial, healthcare, education, and government facilities. As we continue to expand, we are seeking a Traveling Commercial Roofing Inspector to support quality control, project oversight, and roofing system compliance across multiple markets. Why join us? • Competitive compensation package, • Company vehicle or vehicle allowance, • Comprehensive benefits package, • Career advancement opportunities within a growing organization, • Exposure to high-profile commercial roofing projects, • Work remotely from anywhere in the Southwest near a major airport, • Collaborative leadership team and strong company culture Job Details The Traveling Commercial Roofing Inspector will serve as a technical resource and quality assurance representative across active roofing projects throughout the Southwest region. This individual will conduct roof inspections, identify deficiencies, document findings, and work closely with operations teams to ensure projects meet company, manufacturer, and client standards. Responsibilities: • Perform inspections of commercial roofing projects throughout the Southwest U.S., • Evaluate workmanship, installation methods, safety compliance, and project quality, • Inspect a variety of roofing systems including TPO, PVC, EPDM, modified bitumen, BUR, metal roofing, coatings, and waterproofing systems, • Document inspection findings through detailed reports, photos, and recommendations, • Identify deficiencies and coordinate corrective action plans with field teams, • Conduct pre-construction, in-progress, and final project inspections, • Support warranty inspections and manufacturer compliance requirements, • Assist operations teams in troubleshooting roofing system failures and leak investigations, • Review project specifications, submittals, and installation requirements, • Maintain strong relationships with project managers, superintendents, clients, consultants, and manufacturers, • Travel extensively throughout Arizona, Nevada, California, Utah, Colorado, New Mexico, and surrounding Southwest markets Qualifications: • 5+ years of commercial roofing experience required, • Experience inspecting or overseeing commercial roofing installations, • Strong knowledge of low-slope roofing systems and building envelope applications, • Ability to identify installation deficiencies and recommend corrective actions, • Experience with reroof, service, maintenance, and new construction projects, • Familiarity with manufacturer specifications and warranty requirements, • Excellent written documentation and reporting skills, • Ability to travel 50-75% throughout the Southwest region, • Must reside near a major airport, • Valid driver's license and clean driving record Preferred Qualifications: • RRO, RRC, CDT, CQM, OSHA, or similar industry certifications, • Manufacturer certification experience (Carlisle, GAF, Johns Manville, Elevate, Soprema, etc.), • Building envelope or waterproofing inspection experience, • Drone inspection experience is a plus This role is ideal for a roofing superintendent, quality control manager, manufacturer's field inspector, consultant, or seasoned roofing professional looking to leverage their technical expertise across a diverse portfolio of commercial roofing projects while traveling throughout the Southwest. Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy

We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Strong problem-solving

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a strong communicator who thrives in a fast-paced environment and enjoys helping others? We’re hiring Bilingual Call Center Representatives to support inbound customer service, help desk, and back-office processing for both commercial clients and public sector programs. In this role, you’ll interact with customers across the country, resolving inquiries, troubleshooting basic technical issues, assisting with product and process-related questions, and representing some of the most recognized brands in the world. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Handle inbound and outbound customer contacts professionally and efficiently, • Listen actively to understand customer needs and provide accurate solutions, • Use internal systems and tools to manage accounts and process inquiries, • Identify and act on sales opportunities to promote products and services, • Clearly explain product features and processes to customers, • Escalate complex or dissatisfied customer issues to management, • Ensure first-call resolution through effective troubleshooting and communication, • Stay up to date on program changes by attending training and reviewing materials, • Maintain accurate documentation of customer interactions in CRM systems, • Adhere to all scripts, policies, and confidentiality requirements Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications: • Must be 18 years or older, • High school diploma or equivalent, • Strong written and verbal communication skills, • Ability to type 20+ words per minute, • Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), • Familiarity with Windows operating systems, • Reliable and punctual with strong time management and self-motivation, • Skilled in conflict resolution, problem-solving, and customer empathy, • Able to multi-task, stay focused, and work independently, • Team-oriented with a strong customer-first mindset, • Comfortable working in a fast-paced, dynamic environmentPreferred (Not Required):, • 1+ year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support, • Experience working on state or federal programs

Performs specialized clerical and public contact functions in the maintenance, compilation and dissemination of complex police records for the Las Cruces Police Department (LCPD).Environmental Factors Work is performed in a Police office environment.Physical Factors Light physical demands.Frequent t

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking enthusiastic, Bilingual Customer Service Representatives who are fluent in both English and Spanish to join our team. In this role, you will provide exceptional customer support across a variety of inbound service programs, assisting customers with product and service inquiries, troubleshooting basic technical issues, managing account-related requests, and identifying opportunities to recommend additional products and services. As the first point of contact for our clients' customers, you will build lasting relationships by delivering professional, efficient, and empathetic service with every interaction. This is a full-time, entry-level, on-site position with schedules that vary depending on the client program. Previous contact center experience is not required. We welcome candidates with customer-facing experience in retail, hospitality, restaurants, or other service industries who are passionate about helping others and eager to grow their careers. We provide comprehensive, industry-leading training to ensure your success and offer excellent opportunities for career advancement into roles such as Supervisor, Trainer, Quality Assurance, and Operations Management. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Handle inbound and outbound customer interactions in a courteous, timely, and professional manner., • Deliver outstanding customer service in both English and Spanish., • Listen carefully to customers, identify their needs, and provide effective solutions., • Troubleshoot basic technical issues and assist customers with products, services, billing, and account-related inquiries., • Build strong customer relationships through professional and empathetic communication., • Identify opportunities to recommend additional products and services when appropriate., • Utilize company systems and technology to manage customer accounts and complete account-related tasks., • Accurately document customer interactions, requests, and claims in company systems., • Follow all client-specific processes, scripts, policies, and compliance requirements., • Use available knowledge bases and training resources to provide accurate information., • Protect confidential and personal customer information in accordance with company policies., • Escalate complex customer concerns to the appropriate department or management team when necessary., • Strive to achieve first-contact resolution through effective problem-solving and communication., • Participate in ongoing training sessions, team meetings, and coaching opportunities to remain current on products, systems, and processes., • Meet established quality, productivity, attendance, and schedule adherence expectations. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Must be at least 18 years of age., • High school diploma or equivalent., • Fluent in both English and Spanish, with excellent verbal and written communication skills., • Experience using computers for data entry and customer support activities., • Ability to type accurately at a minimum of 20 words per minute., • Reliable wired high-speed internet connection (minimum download speed of 20 Mbps) for work-from-home programs where applicable., • Strong organizational, communication, and time management skills., • Basic proficiency in Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook., • Comfortable working with Windows-based applications and learning new software systems., • Strong analytical, troubleshooting, and problem-solving skills., • Excellent conflict resolution and interpersonal skills., • Customer-focused with empathy, patience, professionalism, and a genuine passion for helping others., • Ability to multitask, remain organized, and work independently in a fast-paced environment., • Dependable with excellent attendance and punctuality., • Strong team player who thrives in a collaborative environment., • Ability to work scheduled shifts, including the required training period.Preferred, • One year of experience in customer service, technical support, inside sales, back-office operations, live chat, administrative support, or a contact centre environment., • Previous experience supporting state or federal government programs is advantageous but not required., • Experience in retail, hospitality, food service, or other customer-facing roles is highly valued.

Explore A New Career With The Blm.These positions are located in Las Cruces, NM, Santa Fe, NM, Socorro, NM and Norman, OK.We expect to fill many vacancies.This is a temporary appointment.Appointment to this position will not convey permanent status and will be for a period not-to-exceed 1560 hours i

Executive Assistant/Administrative Assistant II.InfiniSource Consulting Solutions (ICS), a 150+ employee government contractor specializing in Management Consulting, Information Technology, and Professional Services to the federal government.We tailor our services to meet the specific needs of our c

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a people person who enjoys helping others and finding solutions? Do you stay calm under pressure and take pride in delivering excellent customer service? If so, we'd love to hear from you! We're looking for Customer Service Advisors to join our growing team. In this role, you'll assist customers with a variety of inquiries, resolve issues efficiently, and ensure every interaction leaves a positive impression. You'll play an important role in providing a seamless customer experience while working in a supportive, fast-paced environment. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Respond to customer inquiries via phone, email, or chat., • Provide accurate information about products, services, and account-related questions., • Resolve customer concerns professionally and efficiently., • Document customer interactions accurately in company systems., • Escalate complex issues when necessary., • Follow company policies, procedures, and quality standards., • Work collaboratively with colleagues to deliver outstanding customer service. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Must be 18 years or older., • High school diploma or GED required., • Fluent in English., • Strong verbal and written communication skills., • Excellent problem-solving and active listening abilities., • Ability to multitask and work in a fast-paced environment., • Previous customer service experience is an advantage but not required.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Do you enjoy helping customers and creating positive experiences? We're hiring a Full-Time Customer Service Representative to provide exceptional support and ensure every customer receives professional, friendly service. This is a great opportunity for individuals who enjoy working with people, solving problems, and making a difference every day. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Assist customers by phone, email, or chat., • Respond to customer inquiries accurately and efficiently., • Resolve customer concerns with professionalism and empathy., • Maintain detailed and accurate customer records., • Process requests and follow established procedures., • Meet quality and productivity goals., • Work collaboratively with internal teams to resolve customer issues., • Deliver an exceptional customer experience with every interaction. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Must be 18 years or older., • High school diploma or GED required., • Fluent in English., • Strong verbal and written communication skills., • Excellent problem-solving and active listening abilities., • Ability to multitask and work in a fast-paced environment., • Previous customer service experience is an advantage but not required.Nice to Have, • Previous outbound sales experience., • Call center sales experience., • Experience meeting sales quotas., • CRM software experience., • Upselling or cross-selling experience., • Bilingual or multilingual skills.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Do you enjoy making a difference in someone's day? Are you an excellent communicator who loves solving problems and providing exceptional support? If you're passionate about delivering outstanding customer experiences, we'd love for you to join our team! We're seeking Customer Service Advisors who are committed to providing friendly, efficient, and professional support to our customers. You'll handle a variety of customer inquiries, resolve issues with confidence, and help ensure every customer receives the highest level of service. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Assist customers with questions, requests, and account inquiries., • Resolve customer concerns in a timely and professional manner., • Provide accurate information about products, services, and processes., • Maintain detailed records of customer interactions., • Meet quality, productivity, and customer satisfaction goals., • Follow company guidelines and compliance requirements., • Support team initiatives and contribute to continuous improvement. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Must be 18 years or older., • High school diploma or GED required., • Fluent in English., • Strong verbal and written communication skills., • Excellent problem-solving and active listening abilities., • Ability to multitask and work in a fast-paced environment., • Previous customer service experience is an advantage but not required.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for enthusiastic Customer Service Representatives to provide exceptional support for inbound customer service, technical support, and account management programs. In this role, you will assist customers by answering questions, resolving issues, troubleshooting basic technical concerns, and ensuring every interaction results in a positive customer experience. This is an excellent opportunity for individuals who enjoy helping others, solving problems, and working in a fast-paced, team-oriented environment. We offer comprehensive training, ongoing coaching, and excellent career advancement opportunities. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Answer inbound customer inquiries professionally and courteously., • Resolve customer concerns through effective problem-solving., • Troubleshoot basic technical and account-related issues., • Process customer requests and maintain accurate account records., • Utilize company systems to document customer interactions., • Follow client procedures, compliance requirements, and quality standards., • Escalate complex customer concerns when necessary., • Achieve customer satisfaction, quality, and productivity goals., • Participate in ongoing training and development., • Maintain regular attendance and schedule adherence. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Must be at least 18 years of age., • High school diploma or equivalent., • Excellent communication and interpersonal skills., • Basic computer and data entry skills., • Ability to type at least 20 words per minute., • Familiarity with Microsoft Office Suite., • Strong customer service and problem-solving abilities., • Ability to work independently and collaboratively., • Reliable with excellent attendance.Preferred, • One year of customer service, retail, hospitality, administrative, or contact centre experience.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for a professional and customer-focused Contact Center Representative to join our team. In this role, you will handle inbound and outbound calls, assist customers with inquiries, and ensure a positive customer experience. This is a great opportunity for individuals who enjoy problem-solving and working in a fast-paced environment. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Answer incoming calls and respond to customer inquiries in a courteous and efficient manner., • Provide accurate information about products, services, and company policies., • Resolve customer issues and escalate complex cases to supervisors when necessary., • Document all customer interactions in the CRM system., • Meet or exceed performance metrics including call quality, handle time, and customer satisfaction., • Follow communication scripts and adhere to company procedures and compliance standards., • Participate in ongoing training and coaching sessions to improve service delivery. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Must be 18 years or older, • High school diploma or equivalent, • Minimum 1 year of experience in a contact center or customer service role., • Excellent verbal and written communication skills., • Strong problem-solving and multitasking abilities., • Proficiency in using computers and CRM systems., • Fluent in English and Spanish is a plus.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a persuasive communicator with a passion for sales and a drive to exceed targets? We’re looking for a goal-oriented Contact Center Sales Representative to join our fast-paced BPO contact center. In this role, you’ll connect with prospective and existing customers, promote tailored solutions, and close sales all while delivering outstanding customer experiences. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Make outbound calls to prospective and existing customers, • Present and promote products or services aligned with customer needs, • Handle objections confidently and close sales effectively, • Maintain accurate records of calls, leads, and sales in the CRM system, • Meet or exceed daily, weekly, and monthly sales targets, • Follow scripts and compliance guidelines to ensure quality and consistency, • Collaborate with team members to share insights and improve strategies Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications • Must be 18 years or older, • High school diploma or equivalent, • 1–2 years of sales experience in a contact center or telesales environment, • Fluent in English and Spanish (spoken and written), • Excellent communication, persuasion, and negotiation skills, • Ability to work under pressure and consistently meet targets, • Familiarity with CRM platforms and sales tools

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Our employee development team is looking for experienced call center customer service and sales trainers to facilitate new hire training on behalf of commercial and public sector clients. In this role you will be responsible for onboarding processes, training delivery, and material and curriculum development. Candidates for this role should be charismatic public speakers, friendly, creative, highly reliable, and possess a strong work ethic. A background in call center customer service or sales or experience in group instruction in a corporate classroom setting required. This is a full-time, local, on-site position and requires employees to report to work at our Jacksonville contact center. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Provide onboarding training for the newest members of our customer service and sales team and work with representatives to improve ongoing performance., • Facilitate classroom-style training on products, services, techniques, systems, and processes., • Assists in planning, conducting, coordinating, and implementing a comprehensive training program for staff., • Work extensively with business partners and SMEs to perform needs analysis, develop learning objective, • Create and develop training curriculums and training materials based on proven adult learning techniques, including ADDIE, Rapid Course Development, and Adult Learning Theory., • Develop and maintain training tools, including worksheets, templates, databases, and reports, • Improves training effectiveness by implementing new approaches and techniques, making support readily available, integrating support with routine job functions., • Use a variety of instructional methods to ensure maximum delivery effectiveness, • Develop and create training resources and maintain/update systems training environment and library of training resources to align with operational excellence., • Develop assessments to measure and assess the effectiveness of the curriculum and learner performance, • Monitor trainees' knowledge before and after training to help determine follow-up training required, • Provide follow-up coaching about job performance and quality assurance to new employees after training., • Work one-on-one with representatives to reinforce skills taught during training sessions, • Utilize established curriculum and assist in developing new educational materials, • Perform other related duties as assigned Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • 1+ years of experience teaching or training in a classroom environment (in person or virtual), • Associate degree and combination of education and relevant work experience, • Exceptional interpersonal & communication skills, • Working knowledge of Microsoft Office including Outlook, Excel, Word & PowerPoint, • Understanding of training tools and techniques, • Possess practical conflict resolution skills (both customer and agent conflict), • Possess time management, planning, organizational and multi-tasking skills, • Excellent presentation skills (oral and written), as well as the ability to motivate, teach and inspire staff., • Ability to work in a professional but fast-paced environment, • Excellent planning, class management, and coordination skills and ability to work with a variety of learning styles., • Strong understanding of adult learning theory, curriculum design, and training., • Comfortable delivering constructive feedback to address knowledge, skill, and performance gaps, • Comfortable providing and accepting critical feedback., • Capable of prioritizing and organizing work efficiently to meet deadlines, • Experience in assessing learning needs and identifying performance gaps, • Experience defining curriculum strategies and training plans, • Experience designing and developing training content, courses or programs, and training evaluation PREFERRED QUALIFICATIONS: • Military, local, state or federal government experience is a plus, • Experience working in a contact center environment is a plus., • Graduation from an accredited two-year or four-year college or university is a plus, • Experience working with Learning Management Systems (LMS) is a plus

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We’re hiring Bilingual Contact Center Representatives to support inbound and outbound customer service, sales, and account support for a wide range of clients, including commercial and public sector programs. In this on-site, entry-level position, you’ll handle customer inquiries, resolve issues, and identify opportunities to upsell products and services. Whether you're coming from retail, hospitality, or another customer-facing industry, your communication skills and positive attitude will set you up for success. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Handle inbound and outbound calls in a courteous, timely, and professional manner, • Listen actively to understand customer needs and provide accurate solutions, • Use internal systems to manage accounts, process claims, and update records, • Identify sales opportunities and apply upselling techniques when appropriate, • Respond to inquiries while maintaining confidentiality and data privacy standards, • Research and resolve complex issues, coordinating with other departments as needed, • Follow all required scripts, policies, and procedures, • Escalate unresolved or sensitive issues to the appropriate team or supervisor, • Stay current on program updates by attending training and reviewing materials, • Meet performance goals and adhere to attendance and schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications: • Must be 18 years or older, • High school diploma or equivalent required, • Strong written and verbal communication skills, • Ability to type 20+ words per minute, • Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), • Familiarity with Windows operating systems, • Reliable and punctual with strong time management skills, • Skilled in conflict resolution, problem-solving, and customer empathy, • Able to multi-task, stay focused, and work independently, • Team-oriented with a strong customer-first mindset, • Comfortable working in a fast-paced, dynamic environmentPreferred (Not Required):, • 1+ year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support, • Experience working on state or federal programs

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Listen to customers, understand their needs, and resolve customer issues, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable, • Follow the processes of the Client program and perform all tasks in a courteous and professional manner, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer claims in appropriate systems, • Follow all required scripts, policies, and procedures, • Utilize knowledge base and training to accurately answer customer questions, • Comply with requirements surrounding confidential information and personal information, • Appropriately escalate customer issues with the managerial team, • Escalate customer issues to the appropriate staff and managerial for resolution as needed., • Ensure first call resolution through problems solving and effective call handling, • Attend meetings and training and review all new training material to stay up to date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge, you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Overview ENTRY-LEVEL CONTACT CENTER AGENT (FULL-TIME) We are looking for call center agents to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you will handle inbound inquiries, make outbound calls to existing customers to assist with customer service questions, and up-sell customers on new products and services. There are a wide variety of project openings on government programs as well as some of the most recognizable brands in the world. Candidates should be natural problem solvers who continuously strive to provide excellent customer service and extraordinary customer satisfaction. This is a great opportunity for you to start your career with our growing team, and with our industry-leading training, you are sure to grow. We offer many advancement opportunities, including Supervisor, Trainer, Talent Acquisition, and Operations Management. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Ensure first call resolution through problems solving and effective call handling, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues when needed, • Accurately document and process customer claims in appropriate systems, • Lead fact-finding discussions to determine the best options for the customer, • Utilize knowledge base and training to accurately answer customer questions while following all required scripts, policies, and procedures, • Comply with requirements surrounding confidential information and personal information, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience