Sales Manager
hace 22 días
Philadelphia
Job Description New Era Cuisine is revolutionizing the food landscape with our commitment to innovative, high-quality, and sustainable culinary experiences. We pride ourselves on exceptional taste, creative presentation, and unparalleled customer service. As we continue to grow and expand our presence, we are seeking a dynamic and results-driven General Manager to lead our operations, with a particular focus on driving sales and growing our catering division. If you are a strategic leader with a passion for food, a knack for sales, and a proven ability to manage and inspire teams, we invite you to join our exciting journey. Job Summary: The General Manager will be responsible for the overall success of our center city location. This role demands a leader who can effectively oversee daily operations, manage staff, control costs, and most importantly, spearhead sales initiatives and significantly expand our catering business. You will be the face of New Era Cuisine in your designated area, fostering a vibrant customer experience and building strong relationships with clients and stakeholders. Key Responsibilities: Sales & Catering Growth: • Develop and implement aggressive sales and marketing strategies to increase overall revenue, with a strong emphasis on the catering division., • Actively pursue and secure new catering clients and large-scale events., • Build and nurture relationships with corporate clients, event planners, venues, and potential partners., • Oversee the entire catering process, from initial inquiry and proposal generation to event execution and follow-up., • Analyze sales performance, identify growth opportunities, and set ambitious sales targets for both restaurant and catering operations., • Create and manage promotional campaigns and special offers to drive traffic and sales. Operations Management: • Ensure seamless day-to-day operations, maintaining the highest standards of food quality, service, and presentation., • Manage inventory, procurement, and cost control to optimize profitability., • Oversee kitchen and front-of-house operations, ensuring efficiency and adherence to company policies., • Implement and maintain rigorous food safety and sanitation standards. Team Leadership & Development: • Recruit, train, schedule, and manage a diverse team of employees (chefs, servers, sales coordinators, event staff)., • Foster a positive, high-energy work environment that encourages teamwork, excellent customer service, and professional growth., • Conduct regular performance reviews and provide ongoing coaching and feedback., • Lead by example, demonstrating strong work ethic and commitment to excellence. Financial Management: • Develop and manage departmental budgets, P&L statements, and sales forecasts., • Monitor financial performance, identify areas for improvement, and implement cost-saving measures without compromising quality., • Ensure accurate cash handling and financial reporting. Customer Experience: • Champion exceptional customer service, ensuring all guests and clients have a memorable experience., • Handle customer inquiries, feedback, and complaints effectively and professionally., • Actively seek opportunities to exceed customer expectations. Qualifications: • Bachelor’s degree in Hospitality Management, Business Administration, Marketing, or a related field is preferred., • Minimum of 7 years of experience in restaurant or hospitality management, with at least 3-5 years in a leadership role (e.g., General Manager, Director of Sales, Catering Manager)., • Proven track record in driving significant sales growth, particularly within the catering and events sector., • Demonstrated success in client acquisition, relationship management, and closing deals., • Strong understanding of food and beverage operations, menu development, and costing., • Excellent leadership, team-building, and motivational skills., • Exceptional communication, negotiation, and presentation abilities., • Proficiency in financial management, P&L analysis, and budgeting., • Familiarity with POS systems and catering management software., • Ability to thrive in a fast-paced, high-pressure environment., • Passion for food, culinary trends, and delivering outstanding guest experiences., • Must be available to work flexible hours, including evenings, weekends, and holidays, as business demands., • Ability to travel for client meetings or training as needed. Bonus Points: • Experience with specific types of cuisine or event styles relevant to New Era Cuisine’s offerings., • Existing network of contacts within the local event planning, corporate, or hospitality community., • Sales or catering certification. Why Join New Era Cuisine? • Lead a crucial aspect of a growing and innovative food company., • Significant autonomy and opportunity to shape the sales and catering strategy., • Competitive salary, bonus potential, and performance-based incentives., • Comprehensive benefits package [e.g., health, dental, vision, 401k, paid time off]., • A collaborative and passionate team environment., • Opportunity to work with cutting-edge culinary concepts and high-profile clients. To Apply: If you are a strategic leader ready to drive sales and elevate our catering operations to new heights, we encourage you to apply! Please submit your resume and a cover letter detailing your relevant experience, sales achievements, and your vision for growing our catering business. Company DescriptionNew Era Cuisine is a rapidly growing, innovative culinary brand transforming the food landscape with exceptional taste, creative presentations, and high-quality catering experiences. Known for bringing a dynamic edge to the culinary scene, we pride ourselves on a high-energy team culture, rigorous operational standards, and a passion for exceeding customer expectations. As we actively expand our market presence and scale our thriving corporate and private catering divisions, we provide our leaders with significant autonomy, real room for professional growth, and a collaborative environment where execution meets creativity. Join us as we build the next chapter of our delicious journey!New Era Cuisine is a rapidly growing, innovative culinary brand transforming the food landscape with exceptional taste, creative presentations, and high-quality catering experiences. Known for bringing a dynamic edge to the culinary scene, we pride ourselves on a high-energy team culture, rigorous operational standards, and a passion for exceeding customer expectations. As we actively expand our market presence and scale our thriving corporate and private catering divisions, we provide our leaders with significant autonomy, real room for professional growth, and a collaborative environment where execution meets creativity. Join us as we build the next chapter of our delicious journey!