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Job DescriptionDescription: We are Hiring! Job Posting: Case Manager & Community Support Specialist Location: Rochester, NY Department: Housing Services Employment Type: Full-Time, 40 hours Schedule: M-F Salary: $23.00/hr. As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Provides intake and case management services, along with community support, including transportation via program van and assistance with life skills classes and resource coordination. Maintains confidentiality and ethical standards as identified by NASW, HIPAA or other relevant governing bodies. Utilizes Shahbaz philosophy to effectively support ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment for up to 45 Marketplace Apartments clients. Essential Duties and Responsibilities • Maintains a caseload of 8-10 clients from the Marketplace Senior Apartment 55+ program, • Conducting intake assessment and services to clients referred to Marketplace Apartments, self-referrals and or partnering agencies., • Completes required intake paperwork and any relevant screenings., • Complete all client’s paperwork and goals into the HMIS system upon initial intake, • Makes referrals to housing, DHS, education, and civil legal issues regarding evictions., • Complete letters of requests/referral forms, applications, and other required documents of eligibility to other agencies and or organization to advocate for resources which the client is initiated to., • Guide clients to complete applications for financial assistance, finding the best fit among community funders based on the client’s needs, goals, and abilities, • May deliver instructions during life skills classes in various topics that support client’s ability to live independently, • Serves as Case Coordinator for clients for program care. Works with the Nurse, Peer, and other stakeholders to ensure clients’ needs are met. Coordinates and participates in regular case conferences., • Monitors and ensures achievement of program milestones and client outcomes., • Creates and implements life skills training and education opportunities for tenants., • Maintains client case files in accordance with Agency, departmental, regulator and funder guidelines., • Oversees client recordkeeping in compliance with appropriate regulatory agencies, • Completes relevant screenings and assessments such as but not limited to psychosocial, mental health, financial status, and employment status., • Creates, implements, and monitors comprehensive, person-centered, trauma informed and solution-focused plans and goals. Works with clients on harm reduction and other related goals., • Assists in obtaining support for clients to include but not limited to home care, medical, dental, legal, substance use treatment, mental health, Department of Human Services, clothing and other entitlement needs., • Assist the client in understanding and meeting expectations of service providers, courts, and employers., • Inform clients of opportunities for social support such as recreation, faith-based, or self-help involvement. Make available tickets, transportation, and financial assistance where appropriate., • Provide ongoing evaluation, supervision, and development of program activities to ensure quality and effectiveness of services provided., • Implements and maintain procedures related to program operations., • Submits required reports and statistics in a timely manner., • Provides community support, including transportation via program van and establishing community resources and connections to community programs in collaboration with Marketplace Senior Apartments staff and leadership., • Transport program clients to necessary appointments and program activities, • Keep clients and staff updated on available community resources, • Provide information to clients and their service providers, • Communicates with appropriate program partners, agency staff, community, and criminal justice agencies to ensure ongoing and effective referrals into programs., • Completes and maintains accurate van activity records such as but not limited to the following:, • Accurate mileage and time sheet records, • Reports problems, incidents to supervisor in a timely manner, • Up-to-date client service schedule and accurate records trips and contacts, • Facilitates vehicle up-keep and repair to include, but not limited to, inspections and oil changes., • Collaborates with referring agencies, funders and all related internal staff to effectively support individual client needs., • Maintains regular contact to coordinate client benefits and address all other treatment needs., • Reports to service providers about significant individual behavior or events that will require an immediate response., • Acquire concrete resources to meet individual needs., • Complete letters of requests/referral forms, and other required documents of eligibility or charitable organizations and public agencies to advocate for resources that the client is entitled to or eligible for., • Makes referrals for education, employment, legal issues, and others as needed., • Document needs for financial assistance or other resources such as wrap around from the project to stabilize client finances., • Utilizing various databases and/or on-line platforms, maintains all documentation in accordance with the agency and appropriate regulatory standards., • Participates in relevant Agency meetings and ongoing development of professional knowledge and skills., • Actively supports the financial stability of the organization by meeting or exceeding established productivity and documentation standards., • Informs supervisor of significant events / issues related to clients as appropriate and follows program’s defined incident reporting process as required., • Attends regular program and departmental meetings, case review, and CCFCS quarterly meetings., • Maintains and develops professional knowledge by completing recommended education and training, workshops, conference attendance, and readings., • Maintains knowledge of regulations and standards that govern client population., • Participates in appropriate interagency meetings with other treatment agencies and community groups as required. Provide updates and communication with providers including those who cannot be represented in person., • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse, • And assists in other duties as assigned Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Requirements: Qualifications Education: Bachelor’s Degree in Social Work, Human Services, Criminal Justice or related field preferred. Equivalent combination of education and experience will be considered. Credentials: Valid and clean NYS Driver’s License. Valid PPD screening available. Experience: Minimum two years of experience with case management and community outreach in areas such as but not limited to persons affected by substance use disorder, prison re-entry, geriatrics, mental health, and refugees. Knowledge or Medicaid, SNAP, Social Security, and legal systems helpful. May require performance of duties in various community locations and community settings that may not be handicapped accessible. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: We are Hiring! Job Posting: Behavioral Health Recovery Coach II Location: Rochester, NY Department: Supportive Services Employment Type: Full Time Schedule: Monday - Friday, Days Salary: $19/hour General Description Behavioral Health Recovery Coach provides individuals who are diagnosed with mental health, substance use and/or chronic health conditions and are eligible for Home and Community Based Services (HCBS) or Community Oriented Recovery & Empowerment (CORE) Services with recovery-oriented activities and interventions, using a trauma-informed, non-clinical approach. Activities and interventions include individual’s recovery goals, including education and vocational objectives. Essential Duties and Responsibilities • Assist individuals with learning adaptive behaviors and responding to or avoiding identified precursors such as cravings or triggers that result in relapse in unhealthy behavior or functional impairments., • Provide training to individual/family on treatment regimen choices including but not limited to: recovery support options; recovery concepts; advocacy; understanding substance use disorder/mental illness or chronical health conditions and treatment; medication education; effects of trauma; psychosocial rehabilitation; habilitation; crisis intervention and related tools and skills including but not limited to Individual Recovery Plans, self-care, emotional validation, communication skills, boundaries, emotional regulation, behavioral relapse prevention, violence prevention and suicide prevention., • When appropriate, assist family members in the acquisition of knowledge and skills necessary to understand and address the specific needs of the individual who is Medicaid eligible in relation to their substance use disorder/mental illness and treatment., • Collaborate with family and caregivers to develop positive interventions to address specific presenting issues and to develop and sustain health and stable relationships to support the individual’s recovery., • Assist individuals to develop skills necessary for community living and recovery with ongoing assessment of their functional status and creation of (re)habilitative goals., • Develop and implement behavioral heal and/or health education support groups for individuals with substance use, mental health, or chronic health conditions., • Instruction in self-advocacy skills including activities designed to facilitate individuals’ ability to access social service systems (e.g. health care, substance use treatment, employment, vocational rehabilitation, entitlement/benefits, self-help groups, etc.) and other recovery-oriented systems of care., • Assistance with increasing social opportunities and developing social support skills that improve life stressors resulting from the individual’s disability and promote health, wellness and recovery., • Assist Individuals with linkage to and system navigation within behavioral health and human services systems to access appropriate care., • Serve as a professional resource and provided leadership within the department and among staff., • Complete educational intakes, observations, and or evaluations to assist clients with developing a plan to start or return to school and education trainings based on participants’ interests, abilities, and strengths., • Provide additional one-on-one tutoring and skill development for individuals as needed., • Assist individuals to understand and overcome personal, social, or behavioral problems affecting their educational and employment goals., • Analyze, identify, and address potential barriers such as support needs, transportation options, skill development and others as needed to assist clients in meeting educational and employment goals., • Create service plans that are measurable goals and objectives based on client diagnosis that will specify type, frequency, intensity, and duration of service delivery., • Interact and collaborate with employers, family/friends, Care Coordinator, and Managed Care Organization (MCO) to ensure timely implementation of service plan., • Evaluate educational and/or vocational plans, assist with skill development, financial aid resources, assist with applications and other resources necessary., • Provide support in a variety of educational and employment settings., • Link individuals with education-related community services and accommodations., • Serve as a job coach to assist individuals in gaining skills to be successful in competitive employment., • Participate in training as needed or as assigned by supervisor., • Participate in staff meetings and other department and/or agency activities as required., • Assure compliance with all applicable local, state, and federal regulation and agency policies., • Represent Catholic Charities Family and Community Services on appropriate committees., • Any other duties as assigned by supervisor., • Represent Catholic Charities at committees as desired and approved by supervisor., • Participates in regular individual supervisions and team meetings., • Other duties as assigned., • Services clients in multiple counties in regional area/network (12-15 counties)., • Remote work acceptable as approved by supervisor., • If peer certified:, • Provide Peer services in the individuals home or out in the community to support individuals before (or in) a crisis or relapse., • Assist individuals in modeling a successful recovery lifestyle, including participation in recovery activities that go beyond the traditional scope of treatment providers (social events, meeting, recovery celebrations, etc.), • Share his/her own personal experiences of recovery to build rapport and use a trauma-informed, non-clinical approach to assist individuals with initiating recovery, maintaining recovery, and enhancing their quality of life in long-term recovery., • Serve as a personal guide and mentor and model effective coping techniques and self-help strategies. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Requirements: Qualifications Education: Bachelor’s degree in human service or related field required and a minimum of 1 year of experience working with persons with substance use, mental health disorder and chronic health conditions (internships/volunteer duties may be acceptable).If providing Peer supports, a current certification in Certified Recovery Peer Advocate (CRPA/CRPA-P) or a Certified Peer Specialist certification (NYCPS/NYCPS-P) is required. A combination of experience and education may be substituted at the discretion of the Vice President. Experience: Minimum of 1 year of experience working with persons with substance use, mental health disorder and chronic health conditions. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting up to 10 lbs. .and to operate a motor vehicle. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law. Additional Requirements: • Demonstrate ethical business practices, in conformance with all state and federal laws and regulations., • Possess excellent verbal and written communication skills., • Previous experience working with diverse populations, including low to moderate-income families., • Ability to multi-task and prioritize duties., • Ability to travel in all weather conditions throughout the counties served., • Willingness to foster agency, department and program wide cooperation and teamwork through use of positive/constructive communication techniques., • Ability to maintain absolute confidentiality regarding all records reviewed including consumer records, employee records and billing records., • Proficiency and experience with PC’s. Microsoft applications and Electronic Health Records., • Ability to analyze and interpret data and to handle problem resolution., • Possession of a valid NYS Driver’s license and a driver’s record considered acceptable by agency and insurance carrier., • Continuous use of a reliable, registered, and insured vehicle., • Demonstrate full adherence to the CCFCS Code of Conduct and all policies/procedures related to compliance., • Demonstrate commitment to Agency Mission Statement. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact in our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionAs an Accounts Receivable Specialist, you'll manage the full billing and project setup lifecycle for Innovative Solutions — from invoice preparation and daily collection calls to project setup in Sage Intacct and Datto. You'll own the day-to-day AR operations across billing, reporting, and reconciliations, while supporting revenue and month-end close functions. Real ownership of critical financial processes, real impact on the organization. What You’ll Do • Prepare invoice exports and ensure invoices are accurately generated and delivered, • Run aging reports daily and make collection calls on outstanding receivables, • Update the Senior Revenue Accountant and Director of Accounting daily on collections progress and escalate delinquent accounts as needed, • Review the AR inbox and set up all projects in Sage Intacct and Datto, • Manage project changes including updates to dates, active contracts, and other project parameters, • Keep milestone dates updated based on communication from Project Managers, • Run invoice, aging, and backlog reports daily to monitor financial health, • Perform general ledger entries and customer reconciliations, • Assist with accounting projects, audits, or other related tasks and responsibilities as assigned How You'll Be Successful: • Impeccable attention to detail and enormously high standards for accuracy, • Collaborative team player, highly coachable, and open to feedback, • Highly adaptive and accepting of constant change, • Eager to find efficient ways to improve processes and workflows Required Skills • Experience with Accounts Receivable required, • Experience with accounting software (Sage Intacct) preferred, • High degree of proficiency with Microsoft Excel (pivot tables, spreadsheets, VLOOKUPs, IF statements, etc.) Preferred • Associate’s degree in accounting or a similar field, • Prior collections experience, • Exceptional problem-solving skills, • Uncompromised integrity, • Self-motivation, with strong drive and ambitionThe salary range provided is a general guideline. When extending an offer, Innovative considers factors including, but not limited to, the responsibilities of the specific role, market conditions, geographic location, as well as the candidate’s professional experience, key skills, and education/training. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionAccounts Payable / Accounts Receivable Specialist Van Bortel Automotive Group Rochester, NY Area Join One of the Fastest-Growing Automotive Groups in the Region Van Bortel Automotive Group includes Van Bortel Subaru, Van Bortel Ford, and Van Bortel Chevrolet. Founded by Kitty Van Bortel, our organization includes one of the top-selling Subaru dealerships in the nation and one of the most successful Ford dealerships in the multi-state region. Today, Van Bortel Automotive Group continues to grow as one of the fastest-growing privately held companies in the greater Rochester, NY area. At Van Bortel, we believe an organization is only as strong as its people. That’s why we are committed to building a workplace grounded in integrity, professionalism, teamwork, and opportunity. We invest in our employees through training, mentorship, modern facilities, and a supportive environment designed for long-term success. If you are a detail-oriented accounting professional who enjoys working in a fast-paced environment and takes pride in accuracy, organization, and customer service, we’d love to hear from you. Position Summary We are seeking a dependable and detail-oriented Accounts Payable / Accounts Receivable Specialist to support the accounting operations of our dealership group. This role is responsible for processing and maintaining accurate financial records related to incoming and outgoing payments across multiple departments. The ideal candidate will have strong organizational skills, the ability to manage multiple priorities, and prior experience in accounting, bookkeeping, accounts payable, accounts receivable, or dealership office operations. What You’ll DoAccounts Receivable Responsibilities • Process and post incoming payments accurately and in a timely manner, • Monitor customer accounts and follow up on outstanding balances, • Reconcile accounts and investigate payment discrepancies, • Prepare AR reports and maintain accurate financial records, • Communicate professionally with customers and internal departments regarding account statusAccounts Payable Responsibilities, • Review, verify, and process invoices for payment, • Match invoices to purchase orders and supporting documentation, • Maintain vendor files and respond to vendor inquiries, • Prepare payments and ensure timely submission, • Reconcile statements and resolve billing discrepanciesGeneral Accounting & Administrative Support, • Maintain organized filing and recordkeeping systems, • Assist with month-end reporting and account reconciliations, • Gather, compile, and prepare financial and administrative reports, • Support office operations and collaborate with team members across departments, • Help ensure compliance with internal accounting procedures and dealership standardsWhat We’re Looking For, • Strong attention to detail and accuracy, • Excellent verbal and written communication skills, • Strong organizational and time-management skills, • Ability to prioritize tasks and manage multiple responsibilities, • Analytical problem-solving skills and sound judgment, • Ability to work independently and as part of a team, • Professional, positive attitude with a willingness to learn, • Ability to work effectively in a fast-paced environmentQualifications, • High school diploma or equivalent required, • Prior accounts payable, accounts receivable, bookkeeping, or accounting support experience preferred, • Prior automotive dealership experience is a plus, • Experience with Microsoft Office, especially Excel, Outlook, and Word, • Experience with dealership management systems (DMS), CRM platforms, or web-based systems preferred, • Comfortable using office equipment including computers, printers, scanners, copiers, telephones, and calculatorsBenefits We offer a competitive benefits package designed to support your health, well-being, and future: • Medical, Dental, and Vision Insurance, • 401(k) with Company Match, • Paid Time Off and Vacation, • Short-Term and Long-Term Disability, • Life Insurance, • Paid Training, • Mentorship Program, • Career Growth Opportunities, • Employee Vehicle Purchase Plans, • Health and Wellness Benefits, • Discounts on Products and Services, • Legal Services BenefitWork Environment / Physical Requirements This role requires the ability to sit, stand, walk, use hands for repetitive motions, and occasionally bend, kneel, crouch, reach, push, or pull. Close visual attention is needed for reviewing financial data, using a computer, and handling administrative tasks. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Why Join Van Bortel Automotive Group? At Van Bortel, you’re more than just an employee — you’re part of a team that values hard work, integrity, and professional development. We are proud to offer a stable, supportive environment where employees can build meaningful, long-term careers. Apply today and grow your career with a company that invests in its people. Equal Opportunity Employer Van Bortel Automotive Group is an equal opportunity employer and is committed to creating an inclusive workplace. We prohibit discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other status protected by federal, state, or local law.

Job Description Screenvision Media is a premier cinema, video, and media organization that curates powerful and uncluttered storytelling for brands, exhibitors, and audiences at movie theatres nationwide. Our goal is to create engaging, technology forward media solutions for all of our partners, both big and small. We take pride in a culture that values creativity, collaboration, and a passion for the distinct magic of the moviegoing experience, unrivaled in its impact and engagement. Position Title: Accounts Receivable Specialist Reports To: Controller, Finance Company Overview: This position is responsible for all aspects of the billing cycle as well as credit and collections. This position reports into our Rochester office Monday-Thursday with the option to work from home on Friday. Responsibilities: • Generating timely and accurate customer invoices on a weekly basis, • Approve contracts in IBMS (operating system) and set up recurring billing cycles for multiple billing periods, • Monitor theater openings/closing to ensure proper billing, • Apply payment to invoices for deposits and pre-paid contracts, • Fold and Mail invoices weekly, • Identify returns and credits, • Pre-Invoice client for deposits, contracts in full the day they are received., • Setup clients with recurring credit card terms, • Maintaining accounts receivable records to ensure aging is up to date, • Handling customer inquiries regarding bills or payments, • Foster, improve & maintain Customer Relations, • Responsible for contacting clients with past due balances., • Liaison with Sales, Operations and Billing. Departments to resolve client issues., • Maintain Accurate History of Customer Contact., • Heavy interaction with Sales Force, • Review Collection letters, Authorized credits and refund requests to assure their accuracy & completeness., • Weekly Reports for Sales Department., • Prepare, negotiate and monitor payment arrangements with past due clients., • Prepare non-paying accounts for third party collections., • Calculate, prepare & issue collection letters to delinquent clients., • Spreadsheet Preparation of Detailed Account Statement of Customer History., • Review Credit Balance Accounts., • Reconcile client accounts, • Process Suspension of delinquent clients., • Various Projects as directed by Manager, • Working with other departments to resolve billing issues or disputes Salary Range: 35,000 - 45,000 USD Annually + Benefits The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training, and skill level. Screenvision does not discriminate in hiring or employment on the basis of race, color, religious creed, national origin, sex, ancestry, age, employment status, disability or veteran status or any other basis prohibited by federal, state or local laws. AA/EOE We offer one of the most comprehensive and generous benefits plans available and offer a range of total rewards that may include merit increases, incentive compensation [Exempt roles only], paid holidays, paid time off, medical, dental, vision, short and long term disability benefits, 401(k) +match, life insurance, and various wellness programs, among others. The Company does not provide benefits directly to contingent workers/contractors and interns.

Job DescriptionDescription: Summary: Under the supervision of the Senior Director of Quality & Performance, the Billing Quality Specialist is responsible for conducting pre-billing quality reviews to ensure that billing documentation is accurate, complete, timely, and compliant prior to submission by Finance. This position supports billing integrity by reviewing program documentation, identifying missing or insufficient information, communicating findings to program leadership, and ensuring corrective follow-up occurs before claims are released for billing. The Billing Quality Specialist also supports denial prevention by identifying documentation trends, workflow gaps, and compliance risks that may impact reimbursement. This position works collaboratively with Finance, Quality, Compliance, and program teams to ensure documentation standards are met and that the agency maintains compliance with applicable billing requirements, HIPAA, OMIG expectations, and payer/program-specific regulations. This position is also responsible for supporting HCBS Life Plan compliance processes, including reviewing Life Plan documentation and related service planning requirements to ensure agency practices align with OMIG compliance expectations and internal quality standards. Essential Functions: Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. • Conduct pre-billing documentation reviews to confirm services are supported and ready for Finance review prior to claim submission., • Identify missing, incomplete, inconsistent, or non-compliant documentation and communicate findings to program leadership and applicable staff., • Track pre-billing issues and follow up to ensure concerns are resolved within required billing timelines., • Collaborate with Finance regarding documentation readiness, billing questions, and audit findings; Finance remains responsible for final claim submission., • Support denial prevention by identifying documentation trends, recurring errors, workflow gaps, and compliance risks., • Perform quality and compliance sampling audits as assigned to assess documentation, billing readiness, and program compliance., • Prepare and distribute audit reports that summarize findings, trends, corrective action needs, and recommendations for improvement., • Track and trend audit data to identify risk areas, recurring documentation concerns, and staff training needs., • Review HCBS Life Plan documentation and related service planning processes to support OMIG compliance., • Monitor HCBS Life Plan processes, including plan timeliness, documentation completeness, staff follow-up, and communication with applicable program staff., • Support the development and monitoring of policies, procedures, work instructions, and quality tools related to billing readiness, documentation review, and HCBS Life Plan processes., • Maintain HIPAA compliance and stay current with applicable billing, documentation, OMIG, and program-specific regulatory requirements., • Make recommendations for staff training, workflow improvements, and corrective actions based on audit findings and trend analysis., • Perform other duties as assigned by the supervisor. Authority: This position holds a relatively high degree of independence within the framework of the agency’s policies and procedures. The individual must be resourceful and able to display initiative and understanding of management systems and interpersonal relations. Must keep immediate supervisor abreast of issues and concerns which merit intervention from higher level management staff. Requirements: Position Qualifications: Competency Statement(s) • Analytical Skills - Ability to use thinking and reasoning to solve a problem., • Accuracy - Ability to perform work accurately and thoroughly., • Customer Oriented - Ability to take care of the customers’ needs while following company procedures., • Detail Oriented - Ability to pay attention to the minute details of a project or task., • Developing Others-Ability to teach or foster the development of others, giving constructive feedback and reassurance after problems., • Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, sexual orientation or job type., • Ethical - Ability to demonstrate professionalism conforming to a set of values and accepted standards., • Interpersonal-Ability/desire to understand others’ attitudes/interests/needs/nonverbal behavior, listening skills, and understanding strengths/limitations of others., • Leadership- Ability to Motivate, influence, and support others to accomplish team and organizational goals., • Training & Presentation Skills., • Reliability - The trait of being dependable and trustworthy., • Communication, Oral - Ability to communicate effectively with others using the spoken word., • Communication, Written - Ability to communicate in writing clearly and concisely. Skills and Abilities: • Valid driver’s license, ability to provide own transportation, and travel to various locations., • Bilingual in English and Spanish preferred., • Must be able to perform all functions with minimal supervision., • Strong knowledge of billing documentation standards, Medicaid-funded service requirements, OMIG compliance expectations, and HCBS Life Plan processes, with the ability to conduct accurate pre-billing reviews, identify documentation risks, track and trend findings, communicate corrective actions clearly, and collaborate effectively with Finance, Quality, Compliance, and program leadership while maintaining confidentiality and role clarity., • Perform other duties as assigned by the supervisor., • A combination of training and experience other than the specified, if judged to be adequate for the job, may be considered. Physical Demands: The position does require occasional standing, squatting, lifting of up to approximately 10 lbs. And frequent sitting. Employee Signature: Date: Ibero American Action League is committed to the policy of equal employment opportunity. This policy expressly prohibits discrimination on the basis of sex, race, color, religion, creed, national origin, age, marital status, sexual orientation, disability, gender identity or expression, genetic predisposition or carrier status, domestic violence victim status, veteran status or status as a member of any other protected group or activity

Job Description SUMMARY/JOB PURPOSE: • Constellation Brands is seeking an experienced Legal Operations Specialist to join its growing Legal Operations team, reporting to the Director of Legal Operations. This is an exciting opportunity for a detail-oriented, solutions-focused professional to help advance legal technology, streamline processes, and improve operational effectiveness across the legal department. Working within a lean, highly collaborative team, this role offers broad exposure to legal operations, cross-functional partnership, and meaningful project work that supports the department’s continued growth and evolution., • In close partnership with the Director of Legal Operations and the Manager of Legal Operations, the Legal Operations Specialist will help drive system implementations, legal projects, reporting, and end-user training., • The ideal candidate brings strong analytical skills, a collaborative mindset, and experience in a legal, compliance, or corporate environment, along with the ability to manage multiple concurrent workstreams. Experience with Contract Lifecycle Management (CLM), legal e-billing, and document management systems is preferred, as is the ability to train end users effectively. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Process Optimization: Help analyze, design, and improve legal department workflows, policies, and procedures to increase efficiency and reduce risk., • Technology Management: Help evaluate, implement, and administer legal technology solutions, including e-billing, contract lifecycle management, document management systems, and AI tools., • Project Management: Contribute to legal projects and initiatives, including system implementations., • Training: Help deliver end-user training and support adoption of CLM, legal e-billing, document management, and related systems., • Data & Metrics: Contribute to reporting and analytics, including legal spend management, data validation, dashboard configuration, and presentation-ready insights., • Records Management: Help support records cleanup efforts and related organizational initiatives., • Knowledge Management: Help maintain and improve legal department resources, templates, and knowledge bases., • Cross-Functional Collaboration: Partner with teams across IT, Procurement, Finance, HR, and Compliance to support company-wide initiatives and drive alignment. SUPERVISORY RESPONSIBILITIES: • No supervisory responsibilities. REQUIREMENTS - EDUCATION/EXPERIENCE/KNOWLEDGE & SKILLS: Education: • Bachelor’s degree in a related discipline, such as computer science, information technology, engineering, law, or a related field. Experience: • 3+ years of experience in legal operations, paralegal work, legal project management, or a related field., • Basic understanding of legal procedures and regulations., • Experience administering legal technology systems, including CLM, legal e-billing, document management, IP, e-signature, workflow and task automation, intake solutions, and creating AI agents is preferred., • Knowledge of reporting and analytical tools, including Power BI, is a plus., • Experience training and supporting others in the use of technology tools, including one-on-one end-user support, is preferred. Knowledge & Skills: • Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, Project, Teams, and SharePoint., • Strong written and verbal communication, project management, and problem-solving skills., • Familiarity with AI tools and emerging technologies that support legal operations workflows, streamline administrative tasks, improve reporting, and enhance process efficiency., • Ability to manage multiple tasks in a fast-paced environment and reprioritize effectively within short time frames., • Ability to interact comfortably with business colleagues using clear and concise verbal and written communication., • Highly organized, detail-oriented, and efficient., • Demonstrates sound judgment and a responsible, conscientious approach to work., • Ability to work both independently and collaboratively in a team environment., • Committed to quality, reliability, and the highest professional standards in all work. PHYSICAL REQUIREMENTS/WORK ENVIRONMENT: • Must be able to sit and/or stand for extended periods of time, and work on a computer for extended periods. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions., • May require limited domestic travel for corporate and industry-related meetings., • This position is based in Rochester, NY and follows a hybrid schedule, with an expectation of two days per week in the office. Location Rochester, New York Additional Locations Job Type Full time Job Area Legal & Public Affairs The salary range for this role is: $74,900.00 - $112,300.00 This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. Our compensation is based on cost of labor. For remote locations or positions open to multiple locations, the pay range may reflect several US geographic markets, including the lowest geographic market minimum to the highest geographic market maximum. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but not limited to, the prevailing minimum wage for the location, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. At Constellation Brands, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. Equal Opportunity Constellation Brands is committed to a continuing program of equal employment opportunity. All persons have equal employment opportunities with Constellation Brands, regardless of their sex, race, color, age, religion, creed, sexual orientation, national origin or citizenship, ancestry, physical or mental disability, medical condition (cancer or genetic characteristics), marital status, gender (including gender identity or gender expression), familial status, military or veteran status, genetic information, pregnancy, childbirth, breastfeeding, or related conditions (or any other group or category within the framework of the applicable discrimination laws and regulations).

Note : This is an educational program, not a job. Successful completion of the program does not guarantee employment but will equip you with valuable skills for the healthcare job market. Looking to start a rewarding career path in the healthcare industry? Use Dreambound to find a Medical Billing and Coding program that will prepare you for this high-demand, entry-level role. What does a Medical Billing and Coding Specialist do? A medical billing and coding specialist processes and codes healthcare claims to ensure accurate billing and insurance reimbursement, supporting the financial operations of healthcare facilities. Highlights : • Complete in as short as a few weeks to a few months, • Online and in-person options available, • Payment plans and financial aid may be available for those who qualify Cost : This program is an educational opportunity that requires a financial investment. Cost varies per partner school, but payment plans and / or financial aid may be available to those who qualify. Take the first step towards your new career path today!

Job DescriptionDescription: Angels In Your Home, a licensed home care services agency serving individuals across New York State, is seeking a detail-oriented and reliable Billing Specialist / Home Care Biller to join our administrative team. This is a full-time position responsible for supporting accurate and timely billing, claims submission, payment follow-up, and account reconciliation for home care services. The Billing Specialist / Home Care Biller will work collaboratively with internal departments, payers, managed care plans, insurance representatives, and other stakeholders to ensure billing processes are completed accurately, efficiently, and in accordance with payer requirements and agency procedures. Primary responsibilities include: • Prepare, review, and submit billing claims for home care services in accordance with payer requirements, agency procedures, and applicable regulations., • Ensure billing information is accurate, complete, and supported by appropriate documentation prior to submission., • Review authorizations, service records, schedules, timesheets, EVV data, and related documentation to support accurate billing., • Post payments, adjustments, denials, and other account activity accurately and timely., • Reconcile billed services, payments received, outstanding balances, and payer remittance information., • Identify billing discrepancies and work with appropriate internal staff to resolve issues., • Monitor aging accounts and follow up on unpaid or denied claims., • Communicate with payers, managed care plans, insurance representatives, and other parties regarding claim status, payment issues, and billing corrections., • Assist with resolving claim denials, rejections, underpayments, and outstanding balances., • Maintain accurate billing records and documentation in accordance with agency policy, payer requirements, and applicable regulatory standards., • Protect confidential client and agency information in compliance with HIPAA and agency privacy practices., • Stay informed of billing requirements, payer updates, and process changes that may impact claims submission or reimbursement., • Work closely with scheduling, intake, payroll, compliance, and clinical staff to address billing-related questions or documentation needs., • Communicate clearly and professionally regarding billing issues, missing information, authorizations, and claim corrections.Requirements:, • Prior experience in healthcare billing, home care billing, Medicaid Managed Care billing, or medical claims processing preferred., • Experience with LHCSA, home care, or long-term care billing is strongly preferred., • Knowledge of Medicaid, managed care plans, authorizations, EVV, and payer billing requirements preferred., • Experience with HHAeXchange, eMedNY, managed care portals, or similar billing systems preferred., • Strong attention to detail and ability to identify discrepancies in documentation, schedules, authorizations, and claims., • Ability to manage multiple priorities, meet deadlines, and maintain organized records., • Strong written and verbal communication skills., • Proficiency with Microsoft Office, especially Excel and Outlook., • High school diploma or equivalent required., • Associate degree or additional healthcare billing training preferred. Angels In Your Home is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, age, national origin, disability, veteran status, or any other protected status under federal, state, or local law.

Job DescriptionDescription: We are Hiring! Job Posting: Transportation Specialist Location: Francis Center Department: Housing & Stabilization Employment Type: Part-Time, 20 hours Schedule: M-F, 7:00 am-12:00 pm Salary: $19.00/hr. As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Under general supervision, the Transportation Specialist works in close coordination with associated program case managers, other program staff and program partners to support non-medical services to Program clients. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Transport clients to necessary appointments., • Provides client assistance with grocery shopping, prescription pick-up, banking, friendly visiting, light chores, and essential errands., • Keeps clients updated of available community resources., • Provide information to clients and their service providers., • Completes and maintains accurate activity records such as but not limited to the following:, • Accurate mileage and time sheet records, • Reports problems, incidents to supervisor in a timely manner, • Up-to-date client service schedule and accurate records trips and contacts, • Facilitates vehicle up-keep and repair to include, but not limited to, inspections and oil changes., • Must adhere to agency financial policies/procedures (i.e. use of credit card)., • Completes semi-annual reports on client progress and status., • Participates in program fundraising activities., • Communicates with the office for messages once per day., • Assist program management staff in completion of required clerical and/or administrative work as needed., • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse, • Other duties as assigned Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory directions and perform other related duties as required. Requirements: Qualifications Education: High School diploma or equivalent. Combination of education and experience will be considered. Credentials: Valid and clean NYS driver’s license and valid registration and insurance documents. Experience: One-year professional driving experience preferred. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: We are Hiring! Job Posting: Employment Specialist Location: Rochester, NY Department: Housing Services Employment Type: Full-Time, 40 hours Schedule: M-F Salary: $20.00-22.00 As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description The Employment Specialist supports individuals experiencing homelessness or transitioning into permanent housing by helping them achieve employment and income stability. This role provides individualized job readiness coaching, employment placement assistance, employer engagement, and ongoing retention support. The Employment Specialist works collaboratively with case managers, housing staff, community partners, and employers to help participants overcome barriers to employment and build long-term self-sufficiency. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma-informed care environment. Essential Duties and Responsibilities Client Support & Career Development • Conduct vocational assessments and identify participant strengths, interests, skills, and employment barriers., • Develop individualized employment plans with measurable goals and timelines., • Provide job readiness training, including resume development, interview preparation, workplace communication, and job search strategies., • Assist participants with online job applications, email setup, and digital literacy skills., • Support clients in obtaining employment-related documents such as identification, Social Security cards, work permits, and professional certifications., • Provide ongoing coaching and encouragement to help participants maintain motivation and employment progress. Employment Placement & Employer Relations • Develop relationships with local employers, staffing agencies, training providers, and workforce development organizations., • Match participants with appropriate job opportunities based on skills, interests, and readiness., • Coordinate interviews, hiring events, and job fairs., • Advocate with employers on behalf of participants when appropriate., • Monitor participant employment retention and provide follow-up support after placement. Case Coordination & Documentation • Collaborate closely with housing case managers, behavioral health providers, and external partners to coordinate services., • Maintain accurate and timely documentation in agency databases and case management systems., • Track employment outcomes, participant progress, and program performance metrics., • Participate in case conferences, staff meetings, and program planning activities., • Ensure confidentiality and compliance with agency policies and applicable regulations., • Support participants experiencing barriers related to housing instability, transportation, criminal justice involvement, mental health, substance use recovery, or gaps in employment history., • Assist clients in accessing supportive services, training programs, clothing resources, transportation assistance, and public benefits., • May require travel to shelters, housing sites, workforce centers, and employer locations., • Use trauma-informed, strengths-based, and culturally responsive approaches in all interactions., • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse, • Other duties as assigned Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory directions and perform other related duties as required. Requirements: Qualifications Education: • Bachelor’s degree in Social Work, Human Services, Psychology, Counseling, Workforce Development, or related field preferred., • Motivational Interviewing or Trauma-Informed Care training. Experience: • Experience working with individuals experiencing homelessness, poverty, behavioral health challenges, or housing instability., • Experience with supported employment models, workforce programs, or housing-first programs., • Knowledge of workforce development practices, employment resources, and job placement strategies., • Strong communication, organizational, and relationship-building skills., • Knowledge of local labor market trends and community resources., • Ability to work effectively with diverse populations in a trauma-informed environment., • Bilingual skills preferred., • Proficiency with Microsoft Office and electronic case management systems. Equivalent combination of education and experience will be considered Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: We are Hiring! Job Posting: Clinical Audit Specialist Location: Rochester, NY Department: Quality & Compliance Employment Type: Full-Time Schedule: M-F, 8:30am-4:30pm Salary: Exempt, $65,000 - $70,000 As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description The Clinical Audit Specialist conducts objective, clinically rigorous chart reviews using the organization’s OMH and OASAS aligned Clinical Review Tools to ensure compliance with OMH and OASAS regulatory standards, accuracy of clinical information, and adherence to organizational policies. This role supports quality improvement initiatives and helps maintain high standards of an individual’s care. This role functions as an independent clinical quality assurance resource, ensuring documentation accurately reflects clinical work provided, supports medical necessity, and meets regulatory and payer requirements. The position operates within a continuous quality improvement (CQI) framework, emphasizing strengths-based feedback, targeted coaching, and linkage to training rather than disciplinary action. Essential Duties and Responsibilities • Coordinates with Director of Quality Assurance and Compliance annual schedule of clinical audits., • Conduct routine, focused and follow up clinical chart audits using standardized tools to ensure completeness, accuracy, and compliance with state, federal and organizational guidelines., • Identify documentation gaps, inconsistencies, or errors and communicates findings to clinical staff for correction., • Reviews documentation across assessment, treatment planning, progress notes, group documentation and discharge planning, • Apply consistent scoring aligned with established standards and interpretation guides, • Ensures charts meet requirements of HIPAA, Joint Commission and other applicable regulations., • Identifies documentation strengths and improvement opportunities and collaborates with supervisors and clinicians to support remediation., • Develops and supports strength based Corrective Action Plans when indicated., • Supports peer reviewers and supervisors in understanding audit standards, • Prepares summaries and reports of audit findings for management and quality improvement committees., • Link audit findings to appropriate training and Continual Quality Improvement initiatives, • Contributes to identification of system-level trends and documentation gaps, • Assists in developing educational material related to documentation, compliance or procedures, • Investigates and monitors issues of non-compliance and coordinates with the program to implement appropriate internal controls, • Recommends future course of action based on audits and data analysis, • Conducts training and provides updates regarding internal controls and regulatory compliance, • Adheres to all applicable federal and state laws, as well as CCFCS internal policies, including but not limited to those governing client confidentiality, privacy, program standards and billing and documentation standards, • Maintains high level of expertise in specialized areas through continuing education, individual contacts, and attendance at appropriate meetings, • Attend mandatory training., • Actively pursues development of professional competencies related to job performance through reading, supervision, in-service training and attendance at conferences and workshops., • Attend staff meetings and other agency committee meetings as appropriate to duties and responsibilities and communicate information directly to appropriate staff., • Represent Catholic Charities Family and Community Services on appropriate committees., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse., • Other duties as assigned Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. #INSJ Requirements: Qualifications Education: Master’s Degree in Social Work, Mental Health Counseling, Psychology, Nursing or related field. Equivalent combination of education and experience will be considered. Credentials: Licensed Master Social Worker (LMSW) preferred. Experience: 2+ years of behavioral health clinical experience, familiarity with electronic health record (EHR) systems. Preferred experience in quality assurance, utilization review or clinical auditing. Experience with Trauma-Informed care and integrated behavioral health models. Familiarity with NYS OMH including HCBS and OASAS regulations and Medicaid Managed Care requirements. Familiarity with OMIG audit processes and Medicaid documentation. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: We are Hiring! Job Posting: FINANCIAL ASSISTANCE SPECIALIST Location: ROCHESTER, NY - Hybrid, 2-3 days on site a 79 N. Clinton Office Department: FINANCE/BILLING Employment Type: FULL TIME Schedule: WEEK DAYS Salary: $24.00 - $25.00 / HOUR Catholic Charities of the Diocese of Rochester was founded in 1917 with a mission to build a just and compassionate society to advance the dignity of all people. Catholic Charities of the Diocese of Rochester meets basic needs; advances economic security; pursues housing solutions; strengthens families and children; delivers compassionate mental health and addiction care; supports individuals with intellectual and developmental disabilities; welcomes immigrants and refugees, and more. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Supports clients with securing eligible financial assistance, monitoring enrollment status and coordinates collection as required. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Provides friendly and helpful assistance to all staff, patients, and payor representatives, • Finds financial solutions for patients who need payment assistance through Marketplace enrollments or Individualized Financial Assessments, • Provides patient support, verifying Insurance and payment collection, • Utilizes payor websites to verify insurance eligibility, benefits, plan type, and patient cost share, • Ensures insurance plan is entered accurately in the EHR by plan type and subscriber for all patients prior to claims billed, • Verifies referring providers for all patients, and enters in patient chart in EHR prior to claims billed, • Completes insurance enrollment with the patient via the NYS Marketplace for uninsured patients to determine eligibility, • Completes financial assessment to determine sliding fee scale for patients that are ineligible for insurance, • Coordinates with the reception and clinical team to schedule client appointments for payment assistance process, • Meets with patients face-to-face to complete insurance enrollment or financial assessment, • Monitors enrollment status and ensures all patients receive a response and follow-up, • Coordinates with billing staff to ensure all claims are billed retro actively to effective date of plan, • Mails monthly patient statements, • Completes patient account adjustments for uncollected balances, • Inform patients of provider fee schedule, answers questions regarding patient bill, • Processes patient payments via phone utilizing online bill pay portal, • Calls to obtain authorization of services for Restricted Recipient patients for out of network plans, • Emails NYSDOH complaint department to resolve COB issues, • Adheres to all applicable federal and state laws, including but not limited to those governing client confidentiality, privacy, program standards and billing and documentation standards., • Has knowledge of federal and state standards governing program documentation and Medicaid and Medicare billing standards and completion of all required service documentation in accordance with such standards, • Maintains up-to-date professional knowledge through reading, workshops/trainings, and conferences, as appropriate, • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse, • Other duties as assigned Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Requirements: Qualifications Education: Associates degree in Business Administration or Accounting preferred. Certification: NYS of Health Assistor Certification Required (training/certification can be taken upon hire). Experience: At least 1 year of accounting or client billing experience required, preferably in a non-profit setting preferred. Experience working in an Electronic Health Record (EHR) preferred. Equivalent combination of education and experience will be considered. Additional Requirements: • Ability to prioritize assignments, plan, and complete work projects with minimal direction,, • An ability to work efficiently and effectively and meet deadlines,, • An ability to work under pressure,, • Excellent verbal/written skills,, • Ability to maintain confidentiality,, • Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies., • Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques,, • Possession of a valid NYS Driver’s license and use of a registered and reliable vehicle. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact in our community! *Catholic Charities Family and Community Services is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job Description Description • Travel to Batavia Position Summary: The HIM Records Management Specialist under the direction of the Manager of Document Lifecycle Management is responsible for the overall integrity of document scanning/indexing/corrections, forms control and inventory management, and organizational document storage, archiving and destruction. Duties and Responsibilities • Ensures medical records maintain quality, accuracy, accessibility and security in both paper and electronic systems. • Prepares medical records for imaging according to scanning policies and procedures. • Scans documents into appropriate systems in accordance to department scanning policies. • Indexes scanned documents according to department policies and data integrity guidelines. • Conducts quality check upon the scanning and indexing of medical records. • Conducts imaging audits to ensure scanning procedures and guidelines are upheld. • Performs quality control audits to ensure compliance with established privacy and clinical care guidelines, proper usage of clinical systems and data, and the accuracy, completeness and quality of medical records. • Insures any document flagged for correction is prioritized, reviewed for accuracy, and corrected according to department scanning policy. • Works collaboratively with the scanning/indexing vendor on the correction of errors. • Requests paper charts from off-site storage in a timely and efficient manner. Tracks and ensures all paper chart requests are received, and subsequently returned to the off-site storage vendor. • Understands federal, state and organizational destruction guidelines. • Ensures established business document and medical record retention and destruction policies and guidelines are followed. • Participates in cross coverage support of other function based areas as needed and at the discretion of the manager. Job Responsibilities: • Go to sites with team and collect paper medical record charts for indexing. • Once looking through paper charts, determine if falls under destruction category or able to be indexed. • Separate not appropriate sections. • Collect the “destruction” pile of charts for the destruction team to take away and destroy. • Collect the charts able to be indexed and sort onto pallets for transporting. • Once transported to location then data entry begins placing info into e-files. During the Fall, 2 days in Sodus followed by 3 days in Batavia. In the winter, centrally located at local Rochester site. Skills Judgement, Detail, Administrative support, data warehouse, data entry, Records management, organizational and management skills Top Skills Details Judgement,Detail,Administrative support,data warehouse,data entry,Records management Additional Skills & Qualifications Health information technology background is a bonus. Knowledge of medical terminology, billing, and organization Data entry - HIM clerks are responsible for entering large amounts of patient data into electronic databases. They must do this without making a significant number of mistakes Basic computer skills - HIM clerks should know how to send emails, install and uninstall software programs, use a word processor, and browse the internet for information Organization skills - since HIM clerks work with a large number of files and information, they should be able to stay organized at all times Communication skills - excellent written and verbal communication skills are needed to become a HIM clerk. Experience needed: • Basic math skills to add and label boxes sequentially • Attention to detail • HIPAA regulation familiarity • Able to lift 40lbs. • Data entry skills • Warehouse experience Experience Level Entry Level Job Type & Location This is a Contract to Hire position based out of Rochester, NY. Pay and Benefits The pay range for this position is $18.50 - $18.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program, • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Rochester,NY. Application Deadline This position is anticipated to close on Jul 28, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Job DescriptionDescription: We are Hiring! Job Posting: Vocational & Life Skills Specialist Location: Rochester, NY Department: Restart Residential Employment Type: Full-Time Schedule: Sun-Thurs, 11a-7p Salary: $21.50/hr. As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Under general supervision, assists substance use disorder clients in the development and progress of vocational and life skills goals. Maintains confidentiality and ethical standards as identified by the NYS Education Department, NASW or other relevant governing bodies. Effectively supports ongoing and collaborative communication amongst all program staff, adhering to established agency communication protocols and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Assists clients in the development and progress of vocational educational goals as needed., • Maintains written records of goals and progress including progress notes and other documentation regarding client vocational status, life skills and recreation progress., • Supports development and implementation of a curriculum to train clients in employability skills., • Coordinates with other staff to integrate & utilize vocational/employment component and curriculum., • Provides interview and job readiness education, including running groups, • Makes contact and develops job experience locations based on client education or interest., • Develops job experience or job shadow opportunity for client, places clients on job site, • Plans and implements all therapeutic recreation, Life Skills and individual leisure components., • Provides classroom instruction in leisure education and stress management., • Provides activities related to physical fitness and recreational outings., • Tracks expenses and submits for payment, • Oversees life skills curriculum in collaboration with the Clinical Team, • Incorporate curriculum into program schedule to be presented by Residential Associates., • Documents and monitors progress., • Completes and maintains all necessary documentation in compliance with the agency and appropriate regulatory standards., • Enters shift notes into electronic client record database per each scheduled shift, • Completes group notes into electronic client record database by the end of each shift, • Completes incident reports, documenting any unusual incidents or situations as needed., • Participates in Weekly Clinical Meetings and morning clinical rounds, • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory directions and perform other related duties as required. Requirements: Qualifications Education: Bachelor’s Degree in Human Services, Social Work, Counseling or related field preferred. Equivalent Combination of education and experience will be considered. Credentials: Valid and clean NYS Driver’s License. Experience: Experience working with substance use disorder or mental health clients is preferred. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: We are Hiring! Job Posting: Residential Associate Location: Rochester, NY Department: Restart Residential Employment Type: Full-Time Schedule: Sun- Thurs, 4pm-12am Salary: $19.25-19.75/hour DOE, with an additional $.75/hour after med certification As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Under general supervision, provides a safe, therapeutic environment for the residents through medication management, recreation and facility management in addition to other residential activities for clients. Maintains confidentiality and ethical standards as identified by the NYS OASAS and other relevant governing bodies. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Monitors residents to assure a safe therapeutic environment., • Makes hourly visual contact with residents and documents in client observation record, • Monitor and support residents’ efforts in maintaining their comprehensive plan for admission, ongoing treatment and discharge of transfers., • Implements recreational activities as created by the vocational specialist or residential team., • Cover non-clinical psychoeducational groups as needed, • Observes peer led activities, • Provides transportation when needed, • Conducts room and personal belonging searches to ensure the safety of the environment and program participants., • Conducts urine toxicology screens as scheduled or randomly if needed while practicing universal precautions, • Provides conflict management to residents as needed, • Supervises preparation of meals by clients to assure sanitation, safety & nutritional standards are met satisfactorily. Required to complete L2 certification, • Maintains cleanliness of facility, including assigning chores, cleanup tasks and doing necessary follow-up to ensure satisfactory completion., • Debriefs relevant information to incoming employees during shift exchange; conducts visible rounds to ensure all residents are accounted for and environment is safe at beginning and end of each shift, • Carries out emergency procedures to assure safety of residents and staff when required., • Notifies Residence Manager of any emergency situations immediately., • Conducts monthly fire drills., • Engages security system., • Provides medication observation and monitoring utilizing established protocols in absence of LPN coverage, • Completes and maintains all necessary documentation in compliance with the agency and appropriate regulatory standards., • Enters shift notes into electronic client record database per each scheduled shift, • Completes group notes into electronic client record database by the end of each shift, • Completes incident reports, documenting any unusual incidents or situations as needed., • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse, • Other duties as assigned Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Requirements: Qualifications: • Minimum of High School Diploma or GED required. Associate’s degree in human services or related field preferred., • Valid and clean NYS Driver’s License. Experience: Two years of experience in the human services field, crisis intervention, residential setting, or emergency services. Knowledge of homeless client issues preferred. Experience with conflict resolution techniques preferred. A relevant combination of education and experience will be considered. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job Description Join Our Team! At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting. Key Responsibilities: Customer Support • Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations., • Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns., • Troubleshoot wireless devices, network issues, and feature functionality., • Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations. Retail Partner Support • Act as the AT&T subject-matter expert for retail employees and third-party labor partners., • Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations., • Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience. Work Environment & Schedule Expectations • This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day., • Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs., • Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands. Operational Excellence • Navigate multiple systems simultaneously while engaging with customers in real time., • Document all interactions thoroughly and accurately., • Adhere to company policies, compliance requirements, and privacy standards., • Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores., • Execute and maintain approved planograms for mobile devices and signage, • Maintain inventory accuracy for display devices and fixtures, • Add, remove, and reposition phones, fixtures, and promotional material per planogram updates Collaboration & Communication • Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents., • Share insights on recurring issues to improve processes and customer experience., • Maintain a positive, professional demeanor during all interactions. Requirements Required Skills & Qualifications • Strong customer service and communication skills., • Ability to handle high-stress or escalated situations with professionalism., • Proficient in multitasking and navigating complex systems., • Detail-oriented with strong problem-solving abilities., • Ability to work flexible hours, including evenings, weekends, or holidays as needed. Preferred Qualifications • Experience in wireless communications, retail customer service, or technical support, • Previous call center or retail support experience is a plus. What We Offer • Competitive starting pay of $26 per hour!, • Comprehensive training and development programs, • A supportive and engaging team environment, • Opportunities for career growth and advancement Benefits • Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period!, • 401k Plan with employer matching after one year of employment, • Paid vacation, personal/sick days, and bereavement time after 90 days, • Employee Profit Sharing Program, • 50% AT&T wireless discount, • Paid training, • Advancement opportunities, we prefer to promote from within!

Job DescriptionPosition Overview:As a Customer Service Specialist, you will be working indirectly via telephone with customers and their caregivers using your expertise in guiding them to make an informed decision. Qualifications: • Must be motivated, willing to learn, and interact with our customers with a positive attitude. We will train the qualified candidate to succeed in all aspects of the position. OUR Goal is to "Help People Get the Most Out of Life" • Full or Part-time Positions are available., • No experience is necessary. Hours of Operation: • 8:30-5:00 Mon-Wed-Friday., • 8:30-6:00 Tuesday and Thursday., • Create of schedule that works for you. What we offer: • Paid Weekly., • Extra hours available., • Monthly Bonus Program., • FREE Work Attire. Fonte Employee's average number of years worked is over 10 years!Come join our team!

Job Description Position Summary Facilitate the day-to-day billing function for physician, facility, and anesthesia services. Communicate courteously and effectively with staff, patients, insurance providers, software representatives, and others as required. This role plays a key part in assuring reimbursements are timely and accurate while supporting efficient financial and administrative operations. Qualifications • High school diploma required; Associate degree preferred, • Minimum 3+ years of hands-on billing experience, • Basic knowledge of ICD-10/CPT coding preferred, • Proficient in Microsoft Office applications, • Experience with Open PM, 4D, and/or SIS preferred, • Strong problem-solving and analytical skills, • Ability to communicate professionally and effectively verbally and in writing, • Ability to interact with employees, vendors, patients, and insurance representatives in a professional manner, • Ability to work independently and collaboratively in a fast-paced, high-volume environment with emphasis on accuracy and timeliness, • Ability to perform mathematical computations such as percentages and fractions Duties and Responsibilities Billing & Insurance Functions • Verify insurance eligibility and benefits for future appointments for functional services, • Review copays and update schedules to assist front desk collection efforts, • Obtain referrals and prior authorizations required for office visits, outpatient procedures, and radiology services, • Prepare estimates of patient out-of-pocket costs based on procedures and insurance benefits, • Enter new procedures and surgeries into EMR systems and update fees annually according to BCBS fee schedule changes or management direction, • Submit electronic and paper insurance claims accurately and timely, • Investigate and reconcile insurance claim denials, • Post cosmetic payments, patient copays, and insurance payments in Open PM, 4D, and SIS systems, • Prepare, distribute, and follow up on patient billing statements, • Identify and resolve patient billing concerns and complaints, • Perform collection activities including contacting patients, correcting and resubmitting claims, and preparing accounts for collection agency processing, • Process all patient credit card refund requests, • Ensure cosmetic surgeries are paid in full one week prior to surgery and communicate balances to patient consultants, • Communicate with providers to clarify medical record documentation for accurate coding and billing purposes Administrative Responsibilities • Assist with Surgery Center scheduling, • Perform general office duties including copying, scanning, faxing, and filing, • Maintain prompt and regular attendance, • Support departmental operations and complete additional duties as assigned by management Physical Setting Office environment Physical Demands • Prolonged periods of sitting, • Occasional standing and walking, • Ability to lift and carry items up to 25 pounds Travel Requirements None Benefits • Medical Insurance, • Dental Insurance, • Vision Insurance, • FSA – Flexible Spending Account, • HSA – Health Savings Account, • Life Insurance, • Paid Time Off and Holidays, • Employee Discounts, • Additional employee benefit programs as applicable Note: All duties and responsibilities stated are essential job functions. Employees may be required to perform additional job-related duties as assigned by management. It is the policy of Rhino Administrative Services, LLC to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law.

AR Specialist / Remote] - Anywhere in U.Comprehensive Benefits Package - As an Accounts Receivable Billing Specialist, you will: Manage and maintain accurate and timely billing records for all clients; Monitor and track outstanding balances and follow up with clients to ensure timely payment; Prepar

Competitive compensation / Medical-Dental-Vision plans, with an HSA-FSA option / 401(k) with employer match / Paid time off / Paid parental leave - As an AR Patient Support Specialist at Diana Health, you will: Provide exceptional customer service by assisting patients with billing inquiries and re

Accounts Receivable / Remote] - Anywhere in U.Competitive pay / Medical-Dental-Vision-Life-Travel / FSA + HSA / 403(b) Retirement Plan with employer contribution / Generous PTO / Study Abroad Program discounts / - As a Billing Specialist at CIEE, you will: Generate program bills for participants an

Description Robert Half is partnering with a respected healthcare client in the Rochester area to hire a Medical Billing Specialist. This is an excellent opportunity for a detail-oriented professional with medical billing experience who enjoys working in a fast-paced healthcare environment while ensuring accurate claims processing, reimbursement, and exceptional patient account support. The ideal candidate is organized, knowledgeable of medical billing procedures, and committed to maintaining accuracy and compliance. Responsibilities + Prepare, review, and submit medical claims to commercial insurance carriers, Medicare, and Medicaid. + Verify patient insurance eligibility, benefits, and demographic information. + Review medical documentation and coding to ensure accurate billing and claim submission. + Monitor claim status and follow up on unpaid or denied claims. + Research and resolve billing discrepancies, claim denials, and payment variances. + Post insurance payments, patient payments, adjustments, and contractual write-offs. + Reconcile patient accounts and maintain accurate billing records. + Communicate with insurance companies, patients, and healthcare providers regarding billing inquiries. + Ensure compliance with HIPAA regulations and payer guidelines. + Assist with month-end reporting and other revenue cycle activities as needed Requirements Qualifications + 2+ years of medical billing or healthcare revenue cycle experience preferred. + Knowledge of CPT, ICD-10, and HCPCS coding is preferred. + Experience working with Medicare, Medicaid, and commercial insurance carriers. + Familiarity with electronic medical records (EMR) and medical billing software. + Proficiency in Microsoft Office, including Excel. + Strong attention to detail, organizational skills, and analytical abilities. + Excellent communication and customer service skills. + Ability to prioritize tasks and meet deadlines in a fast-paced environment. If you're an experienced Medical Billing Specialist looking for your next opportunity, we'd love to connect with you. Apply today to learn more about this exciting opportunity through Robert Half. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

As a Virtual Customer Care Specialist, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email. troubleshoot basic issues and provide solutions. document interactions and update customer accounts. provide quotes and process orders. research leads and target accounts for new opportunities. proactively generate new sales. learn full suite of products and services to serve customers effectively. work closely with warehouse to address shipping issues. work closely with finance to provide billing and documentation. ability to work with customers in different time zones. prepare client quotes, proposals, and presentations. be highly detailed and accurate in communications. ability to multitask and meet deadlines. provide prompt customer feedback and issue resolution. submit timely activity reports. possess strong computer skills and familiarity with MS Windows. dynamic project management and collaboration skills. be constantly mindful of schedules and committed to delivering all projects on time. Duties and responsibilities can change depending on business needs.

The Grant Vouchering Specialist is responsible for preparing and submitting grant reimbursement requests and financial reports for LawNY's portfolio of federal, state, and private grants. This position ensures timely and accurate vouchering, maintains required financial documentation, and supports compliance with funder requirements. The Grant Vouchering Specialist works closely with the Grant Fiscal and Compliance Administrator, Executive Director, Finance Department, and program staff to support grant administration and financial reporting. • Prepare and submit grant reimbursement requests (vouchers) and required financial reports in accordance with funder deadlines., • Prepare and maintain individual project budgets., • Compile financial data from the accounting system to support billing, reimbursement requests, and financial reporting., • Review supporting documentation to ensure expenditures are accurate, allowable, and adequately documented prior to submission., • Reconcile grant expenditures with accounting records and approved grant budgets., • Communicate with funders regarding reimbursement requests, financial reporting, budget revisions, and other grant-related fiscal matters., • Monitor grant expenditures to ensure compliance with approved budgets and funding requirements., • Maintain grant financial files, supporting documentation, and audit-ready records., • Track reporting, reimbursement, and grant deadlines to ensure timely submissions., • Assist in preparing documentation for grant monitoring visits and audits., • Coordinate with program and finance staff to resolve grant-related fiscal issues and ensure compliance with funding requirements., • Experience preparing grant reimbursement requests and financial reports, preferably for federal and state grants., • Knowledge of grant financial compliance, including applicable federal and state funding requirements., • Strong proficiency in accounting software and Microsoft Excel., • Excellent organizational, analytical, and communication skills with strong attention to detail., • Ability to manage multiple deadlines and work independently while collaborating effectively with finance and program staff. The beginning salary for a Bookkeeper at LawNY with no experience is $37,487 and the salary for a Bookkeeper with thirty years of experience is $65,687. Salary will be based on experience. LawNY is a qualifying employer for the Public Service Loan Forgiveness program(PSLF). LawNY provides an excellent package of fringe benefits including: • 94% Employer paid Medical Premium with 100% Employer paid in-network deductible, • 100% Employer paid Dental Insurance, • 100% Employer paid Life Insurance, • 100% Employer paid Enhanced Short-term Disability, • 100% Employer paid Long-term Disability, • Vision Insurance, • 20 Paid Vacation days per year, • 12 Sick days per year, • 5 Personal days per year, • 13.5 Holidays plus 2 floating Holidays per year, • 35-Hour Work Week, • Hybrid Work Schedule (new staff are able to work from home up to 3 days per week. After 6 months, this increases to 5 days per week with Manager approval, as workload permits) Legal Assistance of Western New York, Inc. (LawNY) is a not-for-profit law firm that provides free civil legal services to clients with low-income in a 14 county area of Western New York, the Finger Lakes, and the Southern Tier. LawNY has seven fully staffed field offices in Bath, Elmira, Geneva, Ithaca, Jamestown, Olean and Rochester, satellite offices in Lakeville and Lyons, and a business office in Rochester. LawNY has been providing high quality legal representation for 54 years, and today has over 180 employees, including attorneys, paralegals, and a legal support team who work closely across areas of specialization to bring a holistic approach to addressing legal issues affecting our clients and community.

Description Robert Half is partnering with a growing client in the Rochester area to hire a detail-oriented Billing Specialist. This position is ideal for an organized accounting professional who enjoys working in a fast-paced environment, ensuring accurate invoicing, maintaining customer accounts, and providing exceptional internal and external customer service. If you have strong billing experience and enjoy collaborating with cross-functional teams, we encourage you to apply. Responsibilities + Generate, review, and process customer invoices accurately and in a timely manner. + Verify billing data, pricing, contracts, and supporting documentation prior to invoicing. + Research and resolve billing discrepancies and customer inquiries. + Maintain accurate customer billing records and account information. + Monitor outstanding invoices and partner with the collections team as needed. + Apply customer payments and reconcile billing transactions. + Prepare billing reports and assist with month-end close activities. + Collaborate with accounting, sales, and operations to ensure billing accuracy. + Identify opportunities to streamline billing processes and improve efficiencies. + Maintain confidentiality while adhering to company policies and accounting procedures. Requirements Qualifications + 2+ years of billing, accounts receivable, or related accounting experience. + Associate's or Bachelor's degree in Accounting, Finance, Business, or equivalent experience preferred. + Experience with accounting or ERP software such as QuickBooks, Sage, Microsoft Dynamics, Oracle, SAP, or similar systems. + Strong Microsoft Excel skills. + Excellent analytical, organizational, and problem-solving abilities. + High attention to detail with a commitment to accuracy. + Strong written and verbal communication skills. + Ability to manage multiple priorities and meet deadlines in a fast-paced environment. Why Work with Robert Half? + Competitive compensation. + Opportunities with leading employers throughout the Rochester area. + Contract, contract-to-hire, and permanent career opportunities. + Personalized support from specialized accounting and finance recruiters. + Access to career development resources and a broad network of employers. If you're looking for your next opportunity in billing and accounting, apply today to learn more about this exciting Billing Specialist position through Robert Half! Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

Ensure cosmetic surgeries are paid in full one week prior to surgery and communicate balances to patient consultants. Assist with Surgery Center scheduling.

Job DescriptionDescription: We are Hiring! Job Posting: Residential Associate Location: Rochester, NY Department: Restart Residential Employment Type: Per Diem Schedule: Various Salary: $19.25-19.75 (.75 increase upon Med Certification) General Description Under general supervision, provides a safe, therapeutic environment for the residents through medication management, recreation and facility management in addition to other residential activities for clients. Maintains confidentiality and ethical standards as identified by the NYS OASAS and other relevant governing bodies. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Monitors residents to assure a safe therapeutic environment., • Makes hourly visual contact with residents and documents in client observation record, • Monitor and support residents’ efforts in maintaining their comprehensive plan for admission, ongoing treatment and discharge of transfers., • Implements recreational activities as created by the vocational specialist or residential team., • Cover non-clinical psychoeducational groups as needed, • Observes peer led activities, • Provides transportation when needed, • Conducts room and personal belonging searches to ensure the safety of the environment and program participants., • Conducts urine toxicology screens as scheduled or randomly if needed while practicing universal precautions, • Provides conflict management to residents as needed, • Supervises preparation of meals by clients to assure sanitation, safety & nutritional standards are met satisfactorily. Required to complete L2 certification, • Maintains cleanliness of facility, including assigning chores, cleanup tasks and doing necessary follow-up to ensure satisfactory completion., • Debriefs relevant information to incoming employees during shift exchange; conducts visible rounds to ensure all residents are accounted for and environment is safe at beginning and end of each shift, • Carries out emergency procedures to assure safety of residents and staff when required., • Notifies Residence Manager of any emergency situations immediately., • Conducts monthly fire drills., • Engages security system., • Provides medication observation and monitoring utilizing established protocols in absence of LPN coverage, • Completes and maintains all necessary documentation in compliance with the agency and appropriate regulatory standards., • Enters shift notes into electronic client record database per each scheduled shift, • Completes group notes into electronic client record database by the end of each shift, • Completes incident reports, documenting any unusual incidents or situations as needed., • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse, • Other duties as assigned Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory directions and perform other related duties as required. Requirements: Qualifications: • Minimum of High School Diploma or GED required. Associate’s degree in human services or related field preferred., • Valid and clean NYS Driver’s License. Experience: Two years of experience in the human services field, crisis intervention, residential setting, or emergency services. Knowledge of homeless client issues preferred. Experience with conflict resolution techniques preferred. A relevant combination of education and experience will be considered. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: We are Hiring! Job Posting: HOUSING RETENTION SPECIALIST Location: Rochester, NY Employment Type: This is flexible to either Full-Time or Part time Schedule: Full-time schedule Monday - Friday 40hrs, flexible, and the Part-time, is 25hrs, 5 hours a day flexible. Salary: $20 to $22/hr As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Coordinate and identify services that will provide eligible clients the ability to develop skills that will increase access to and retention in medical care; and establish the foundation that will allow them to achieve and maintain stable, independent housing within Monroe and surrounding Finger Lakes Counties. Essential Duties and Responsibilities • Conduct assessments and planning to address housing needs, when appropriate complete intake, assessment, service plan development, implementation and referrals., • Assist needed clients in locating appropriate and affordable housing and oversee implementation of plans to the satisfaction of the individuals served., • Serve as client advocate with landlords, housing programs and other organizations client is affiliated with., • Maintain and identify new landlord or property owner resources., • Assist clients in completing housing or emergency assistance applications, DHS application and other paperwork need to complete service plan development., • Participate in case conferences, provider meetings or housing committee meetings that are pertinent to client’s needs., • Complete required home visits with clients and maintain monthly contact as directed by supervisor., • Complete housing inspections annually and as needed by funder., • Ensure compliance with all applicable local, State and Federal regulations and agency policies., • Meet with each client and maintain telephone availability for consumers based on client need, • Assist clients with accessing services for housing, medical services, and other psycho-social needs make appropriate referrals when needed., • Assist clients with obtaining and maintaining all benefits and entitlements to ensure ability for payment of housing and becoming self-sufficient., • Assist clients with Independent living skills, such as budgeting, banking, and child care referrals in order for them to maintain appropriate housing., • Ensure all required information is entered in to all databases systems used., • Assist clients with obtaining house hold items., • Assist client with follow through of all requirements of the HomeSOURCE, HOPWA and Ryan White programs., • Travel to rural counties to assist clients in the Finger Lakes Region, if applicable., • Market HomeSOURCE, HOPWA and Ryan White programs., • Document all communication with or regarding clients in detailed progress notes., • Maintain timely case openings, case management logs, case closings and all other necessary and required paperwork., • Provide crisis intervention., • Attend mandatory training., • Act as a member of HomeSOURCE, HOPWA and Ryan White team., • Represent Catholic Charities Family Community Services on appropriate boards and committees as assigned by supervisor., • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse, • Other duties as assigned Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory directions and perform other related duties as required. Requirements: Qualifications: Education: Bachelor’s degree in health, Education, or Human Services and at least two years of experience with HIV/AIDS, chemical dependency, or mental illness. OR Associates degree in Health or Human Services and at least 3 years’ experience with HIV/AIDS chemical dependency, or mental illness. A combination of education and experience will be considered at the discretion of the Director. Bilingual (English/Spanish) is required for some positions. If position requires bilingual skills to be used, additional compensation will be offered. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CFC’s corporate compliance & ethics program. Additional Requirements: • Ability to prioritize assignments, plan, and complete work projects with minimal direction,, • An ability to work efficiently and effectively and meet deadlines,, • An ability to work under pressure,, • Excellent verbal/written skills,, • Ability to maintain confidentiality,, • Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies., • Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques,, • Possession of a valid NYS Driver’s license and use of a registered and reliable vehicle. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: We are Hiring! Job Posting: PROJECT ANCHOR HOUSING STABILITY SPECIALIST Location: Rochester, NY Department: Family Prosperities Employment Type: Full time Schedule: Monday thru Friday 8am to 5pm Salary: $19.00 to $23.00/hr As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description This position supports long-term housing stability by administering Project Anchor housing subsidies. The role is responsible for client intake, eligibility determination, case reviews, recertifications, and ongoing follow-up. The position works collaboratively with program staff and community partners while providing culturally competent, trauma-informed services to participants. Essential Duties and Responsibilities • Program & Professional Responsibilities, • Manages workload independently, prioritize tasks, and meet program deadlines., • Participates in program development by identifying barriers, recommending improvements, and following established procedures., • Provides services in a culturally competent and trauma-informed manner, demonstrating empathy, respect, and professionalism., • Maintains a customer service approach when working with clients, internal staff, and external partners., • Maintains knowledge of community resources to support participant needs., • Participates in required meetings, training, and professional development activities., • Supports and uphold the Agency’s Mission, Vision, Values, and Strategic Plan., • Intake & Eligibility, • Conducts client intake and eligibility assessments in alignment with Project Anchor and funder requirements., • Clearly communicates program expectations, documentation requirements, timelines, and decision processes to participants., • Collects, reviews, and verifies documentation needed to determine eligibility., • Case Preparation & Review, • Assists participants in understanding and meeting program requirements., • Communicates regularly with participants regarding outstanding items, deadlines, and case status., • Collaborates with supervisors and relevant partners to resolve barriers while maintaining compliance., • Prepares cases for review and ensure all eligibility requirements are met prior to approval., • Service Delivery, • Notifies participants and relevant parties of case decisions and approved services., • Coordinates and track subsidy disbursements and required documentation., • Completes all funder-required assessments and data entry (e.g., HMIS, Social Determinants of Health)., • Follow-Up & Recertification, • Conducts required monthly, quarterly, and annual reviews to confirm ongoing eligibility., • Provides referrals and guidance, when appropriate, to support participant goals and housing stability., • Additional duties, • Maintains and develops professional knowledge and skills through involvement in Agency in-service training, workshops, reading, and conferences., • Awareness of and actively supporting the Agency's Mission, Vision, Values, and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse., • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Supports and fosters the Agency's Mission, Vision, Values and Strategic Plan., • Completes other duties as assigned. Note: This job description outlines the primary responsibilities of the position but is not all-inclusive. Employees may be assigned additional duties as needed. Requirements: Qualifications: Education: Bachelor’s degree in Human Services or related field preferred. Experience: At least 1-2 year(s) of experience within a Financial Assistance and/or Human Services setting. Must have experience with Microsoft Office. Equivalent combination of education and experience will be considered. Additional Requirements • Ability to prioritize work, plan effectively, and complete tasks with minimal supervision., • Ability to work efficiently, manage competing demands, and meet deadlines in a fast-paced environment., • Commitment to ongoing self-awareness and healthy stress-management practices., • Ability to maintain confidentiality and comply with all required regulatory and agency training., • Strong verbal and written communication skills., • Demonstrates behaviors that align with the Agency’s mission, values, and policies., • Willingness and ability to promote teamwork and collaboration using trauma-informed, respectful, and constructive communication, including conflict resolution and de-escalation skills., • Access to reliable transportation for travel to the office and required work-related events. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact in our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

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