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Job Description JOB-19695 IT Systems & Support Specialist -07-21 The IT Systems & Support Specialist supports the day-to-day technology needs of the organization, with primary focus on database support, application support and deployment, and report creation. The role also provides help desk support, maintains documentation and records, develops policies and procedures, and performs routine system maintenance. The ideal candidate is detail-oriented, organized, disciplined, and eager to learn. Key Responsibilities Database Support • Own and administer company databases, ensuring accuracy, integrity, and availability., • Run queries, manage records, and perform routine database tasks such as data entry, cleanup, and validation., • Support projects that connect databases with other business systems, including building and maintaining integrations between core platforms such as ERP and payroll/HR systems. Application Support & Deployment • Launch, install, configure, and update internally hosted web applications and desktop applications., • Work with employees to understand their needs and fulfill software requests., • Identify and recommend internal applications that improve clarity, efficiency, or other operational needs., • Support end users with application access, setup, and troubleshooting., • Coordinate application updates and verify functionality after changes. Reporting • Build, run, and maintain reports to support business needs., • Gather reporting requirements from staff and format outputs for clarity., • Verify report accuracy and assist users in interpreting results. Help Desk & End-User Support • Respond to and resolve help desk tickets as part of a three-person support team., • Provide first- and second-line support for hardware, software, and access issues., • Escalate complex issues and follow through to resolution. Documentation & Record Keeping • Document team procedures, system configurations, and workflows., • Maintain accurate IT records, including asset inventory, accounts, and configuration details., • Keep documentation current as systems and processes change. Policy & Procedure Development • Draft, maintain, and improve IT policies and standard operating procedures., • Support CMMC implementation and ongoing compliance maintenance. Qualifications Education & Experience • Associate’s degree in Information Technology, Computer Science, or a related field, or equivalent work experience., • 2–4 years of experience in an IT support, database, or systems role., • Relevant certifications a plus, such as CompTIA A+, a Microsoft data/SQL associate certification, or other Microsoft certifications. Technical Skills • Experience administering relational databases and writing SQL queries., • Experience supporting and maintaining web-based and desktop applications., • Experience creating and maintaining reports., • Familiarity with integrating business systems such as ERP and payroll/HR platforms., • Solid PC hardware and software troubleshooting skills., • Proficiency with Microsoft 365 applications. Preferred Skills • ERP report creation., • Familiarity with CMMC and NIST 800-171 requirements., • Effective use of AI tools to assist with coding, troubleshooting, documentation, and routine tasks. Professional Skills • Strong work ethic, organization, and discipline., • Follows direction well and applies feedback to improve work., • Communicates progress, blockers, and completion status clearly and proactively., • Detail-oriented, meticulous, and accurate in record keeping and documentation., • Eager and able to learn new systems and processes quickly., • Effective time management and ability to handle multiple priorities., • Maintains confidentiality and handles sensitive information responsibly. Company DescriptionEstablished in 2005, Knowledge Builders Inc. (KBI) offers a wide range of services, including Information Technology Consulting, Administrative and Health Care Staffing solutions, Payrolling, and Call Center services to organizations of all sizes, including both private companies and governmental entities. KBI is a certified Woman-Owned Business Enterprise (WBE) recognized by New York State, New York City, and the Port Authority of New York and New Jersey. Our extensive consultant placements cover a variety of roles, from Technical Architects and Specialists to Developers, Project Managers, Analysts, Executive Secretaries, Nurses, Dietitians, Paralegals, Computer Operators, Food Preparation Workers, and many other occupations. To date, KBI has successfully placed over 1,000 consultants across more than 100 private sector companies and public sector agencies in New York State and throughout the country. We are dedicated to recruiting candidates who consistently exceed our customers’ expectations. We provide equal employment opportunity for all applicants and employees regardless of race, color, sex, gender identity, gender expression, religion, age, national origin, citizenship, disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military/veteran status, or any other protected basis.Established in 2005, Knowledge Builders Inc. (KBI) offers a wide range of services, including Information Technology Consulting, Administrative and Health Care Staffing solutions, Payrolling, and Call Center services to organizations of all sizes, including both private companies and governmental entities. KBI is a certified Woman-Owned Business Enterprise (WBE) recognized by New York State, New York City, and the Port Authority of New York and New Jersey.\r\n\r\nOur extensive consultant placements cover a variety of roles, from Technical Architects and Specialists to Developers, Project Managers, Analysts, Executive Secretaries, Nurses, Dietitians, Paralegals, Computer Operators, Food Preparation Workers, and many other occupations. To date, KBI has successfully placed over 1,000 consultants across more than 100 private sector companies and public sector agencies in New York State and throughout the country.\r\n\r\nWe are dedicated to recruiting candidates who consistently exceed our customers’ expectations.\r\n\r\nWe provide equal employment opportunity for all applicants and employees regardless of race, color, sex, gender identity, gender expression, religion, age, national origin, citizenship, disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military/veteran status, or any other protected basis.

We are seeking a driven and relationship-focused Staffing Account Manager to support and expand our staffing and consulting business throughout New York State. The ideal candidate will have experience managing staffing accounts, supporting government and commercial staffing contracts, coordinating recruiting activities, and building strong client relationships. They should be local to the Albany or surrounding area. \n \n This role will serve as the primary point of contact for assigned accounts and will work closely with recruiting teams, consultants, and client stakeholders to ensure successful delivery of staffing services and exceptional customer satisfaction. \n \n Required Qualifications: \n • 3–5 years of experience in staffing, recruiting, account management, or workforce solutions \n • Strong client relationship management and communication skills \n • Ability to manage multiple accounts and priorities simultaneously \n • Experience coordinating recruiting and onboarding activities \n • Knowledge of staffing industry processes, contract staffing, and consultant management \n \n Preferred Qualifications: \n • Experience supporting New York State government staffing contracts strongly preferred \n • Familiarity with New York State procurement and staffing processes \n • Experience supporting IT, professional, administrative, or government staffing engagements \n • Existing relationships within New York State agencies or public-sector organizations \n • Familiarity with HBITS, Project Based IT Consulting (PBITS), or other New York State contract vehicles is a plus \n \n Client Engagement Associate Key Responsibilities: \n • Manage and grow staffing accounts across New York State \n • Serve as the primary liaison between clients, recruiters, consultants, and internal leadership \n • Develop strong client relationships through regular communication and account support \n • Coordinate staffing requirements, candidate submissions, interviews, onboarding, and consultant engagement activities \n • Work closely with recruiting teams to identify qualified candidates for open positions \n • Monitor consultant performance, assignment status, extensions, and transitions \n • Support contract compliance, reporting requirements, and service-level expectations \n • Resolve client and consultant issues in a timely and professional manner \n • Identify opportunities for account expansion and additional staffing services

At Kay, we know that love is unstoppable.Which is why we're devoted to helping customers Celebrate Life and Express Love in ways every bit as dynamic as they are memorable.From classic must-haves to the latest trends, our selection of quality, responsibly-sourced jewelry has become part of so many l

If you are considering jobs like Wireless Sales Consultant, Retail Associate, Retail Sales Associate, or Retail Team Member, this career move would be a great fit!. Our Retail Sales Consultants earn between $16.

Zales Seasonal, Part-Time, and Full-Time Team Member Opportunity.Zales is now hiring seasonal, part-time, and full-time team members! Do you thrive on building personal relationships that will last a lifetime? Join our team today to help our customers celebrate life and express love!.As a part of ou

Do you thrive on building personal relationships that will last a lifetime? Join our team today to help our customers celebrate life and express love!. Strong customer service, sales, retail and/or jewelry experience. Flexible availability to work during "peak" retail hours such as nights, weekends,

Job Description** + Junior consulting position for those eager to develop their expertise.Receives general instruction on routine work and detailed instruction on new projects or assignments.As a member of a project team, follows standard practices and procedures to analyze situations/data and prov

AI Integration Developer Consultant, Sr. The Opportunity As an AI Integration Developer Consultant, Sr. Associate, you will engage with clients to optimize their operational efficiency through the analysis, implementation, and support of business applications.

ALDI - - Responsibilities: Receive inbound or select outbound stock to fulfill store orders; Relocate merchandise throughout the warehouse; Sort, organize, and load merchandise for shipment and unload incoming shipments; Participate in warehouse inventory counts; Operate equipment following safety

FleetPride - - Responsibilities: Deliver and pick up customer parts and other products, ensuring accuracy of orders and professionalism; Load materials into vehicles and secure with bracing or padding to prevent shifting or damage during transit; Operate forklifts to move materials between loading,

Close More Deals | Earn More Money | $125,000 - $250,000 Annually.At Erie Home, a leading provider of residential roofing solutions, we set you up for success pre-qualified leads, paid training, and control of your income.Were hiring Sales Representatives to help strengthen communities by safeguard

ADUSA Distribution - - Responsibilities: Own and optimize warehouse receiving, storage, and shipping processes.

Close More Deals | Earn More Money | $125,000 - $250,000 Annually.At Erie Home, a leading provider of residential roofing solutions, we set you up for success pre-qualified leads, paid training, and control of your income.Were hiring Sales Representatives to help strengthen communities by safeguard

Responsibilities: Loading and unloading merchandise; Selecting/picking orders; Freight hauling and auditing; Repacking and palletizing; Housekeeping and site cleanup.

ALDI - - Responsibilities: Receives inbound or selects outbound stock to fulfill orders; Relocates merchandise throughout the warehouse according to product handling guidelines; Sorts, organizes, and loads merchandise for shipment and unloads incoming shipment from trucks; Performs general cleaning

RXO - - Responsibilities: Be responsible for accurate data entry; Handle inventory, monitor levels, and reconcile merchandise; Assign work and monitor group activities; Instruct associates in equipment, procedures, and housekeeping; Monitor safety procedures and manage tool/material availability.

Core & Main - - Responsibilities: Verify inventory and process orders; Operate lift equipment and lift up to 50 pounds; Deliver great customer service; Work around loud noises and varying temperatures; Prioritize safety and accuracy in warehouse operations.

As a Sales Associate, better known as a "Product Specialist," at Skechers, you're not just working a jobyou're joining a team where growth, customer connections, fashion, and comfort are at the core. Benefit Highlights as a Sales Associate:. As a Sales Associate, you'll have the opportunity to devel

Armory Chrysler Dodge Jeep Ram Fiat of Albany.Now hiring sales representatives!.Schedule: Must have open availability, including Saturdays.Come be a part of the Automotive Industry future with the Lithia & Driveway family, a Fortune 200 company with over 300 dealerships nationwide! Being one of the

Pavion and our family of companies are seeking a talented and motivated Fire Alarm Systems Sales Consultant to join our fire business unit.

The Events/Sales Consultant is responsible for selling fun! Our ideal team member will serve as the 'First Point of Contact' of Urban Air and work with our guests to design the perfect combination of food, drinks, and attractions for birthday parties, church events, sports groups, corporate team bui

Dick's Sporting Goods - - Responsibilities: Greet customers and assist them to find products and ensure a positive shopping experience; Process received merchandise and maintain organized backroom; Assist with unloading trucks and freight processing; Support store operations including transfers, RT

The Customer Service Associate is responsible for overall order and service-related activities for FloWork's customer service function.

Love pets and passionate about customer service? Benson's Pet Center is looking for dedicated and enthusiastic Customer Service Sales Associate to join our team.

Home Sales Consultant Home Accessibility Solutions. Are you a sales professional who thrives on building relationships and making a real impact in people's lives? Lifeway Mobility is looking for a driven and compassionate Sales Consultant to join our growing team.

Average and High-End Sales Consultants earn $56000 $124000 +/ year. Our wireless sales consultants help others connect, work, watch, game, and stream with the latest devices. As a sales Consultant, you will service the customer's needs, make recommendations based on their specifications.

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.

Part-Time Retail Sales Consultant. As a Part-Time Retail Sales Consultant, you'll help customers stay connected by recommending the latest wireless technology, entertainment, and connectivity solutions that fit their needs and lifestyle.

Performance Health is seeking a Sales Consultant to join our Sales team.

Close More Deals | Earn More Money | $125,000 - $250,000 Annually.At Erie Home, a leading provider of residential roofing solutions, we set you up for success pre-qualified leads, paid training, and control of your income.Were hiring Sales Representatives to help strengthen communities by safeguard

Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local.

NY - Cannabis Sales Consultant/Inventory. Under the supervision of the General Manager, Cannabis Sales Consultants will assist the general manager and assistant general manager in all administrative, clinical and operational functions within a fast-paced, clinically-oriented, environment.

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.

The Customer Service Associate is responsible for delivering products to customers from Sherwin-Williams branches using Company vans or pick-up trucks. The Customer Service Associate ensures deliveries are complete, packed correctly, and safely delivered to the correct customer. The Customer Service

Customer Service Support Associate - Bob's Squad. Join Bob's Discount Furniture as a Customer Service Support Associate - Bob's Squad and be a key part of delivering exceptional support throughout the customer journey.

Deepen relationships across the ADP family: In addition to cloud-based human resources solutions, you will strategically cross-sell with other ADP associates to cultivate additional business within existing accounts; you will make life-long friendships here. Best-in-class benefits start on Day 1 bec

Are you a driven sales professional who thrives in the field, values autonomy, and wants to be rewarded for performance? Milton CAT is seeking a results-oriented Outside Sales Representative to support our growing Forestry Equipment business across New York state.As the exclusive Caterpillar dealer

This disclosed range has not been adjusted for applicable geographic differentials associated with the location at which the position may be filled.

High school diploma required; associate degree or trade certification preferred.

Garage Kings Residential Sales Representative.Garage Kings is the leading residential floor coatings franchise in North America.Garage Kings franchisees are seeking installers and sales professionals who want to be great business people.With comprehensive training in sales, products, installation, s

Agriculture Sales Representative.Albany, New York, United States.Monroe Tractor is a well-known and respected construction equipment and agricultural equipment dealer with over 75 years of experience servicing the northeastern US.With 18 locations throughout New York, Pennsylvania, Vermont, Connecti

Models and ensures all Sur La Table policies and standard operating procedures (SOPs) are communicated effectively to associates, maintained and consistently followed. Ability to communicate verbally and work cooperatively with associates and customers. Ability to move about the store coaching and d

Sales Associate / Management Trainee. The Sales Associate/Management Trainee position is responsible for all sales activities. Sales Associates are responsible for selling products, services and assisting customers with their product needs.

The Sales Associate will support the Store Management Team by generating sales, sign waving, general housekeeping, merchandising, signing, pricing, POS operations and loss prevention. Spirit Halloween Sales Associate. The Sales Associate will support the Store Management Team in the setup, merchandi

Part Time Sales Associate - Crossgates Mall. Bear Builder associates are fun, easy-going, team-oriented individuals who engage with guests, to create a unique and memorable experience. Associate's (or higher) degree in business, management, or a related field.

A day in the life of our Sales Associate is exciting!. When prospective members meet a great sales associate, they feel like they were heard, understood, appreciated and can't wait to say "yes" to a new healthy future. Sales Associate at CDPHP Fitness Connect at the Ciccotti Center.

JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual ori