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Please note this is 1 year Fix Term Contract This position offers an exciting opportunity to make history and become a member of a team whose purpose is to solve complex challenges and create unprecedented customer experiences. We’re looking for creative leaders with a passion for innovation, knack for problem solving, and dedication to creating world-class customer experiences. The Central Operations Shift Manager ensures a positive delivery experience of orders by planning delivery stations daily headcount from a central perspective. Through the use of tools, management of a team of associates, and coordination with various partners, shift managers are accountable for cost, customer experience, and delivery partner experience. In addition, you will be instrumental in developing best practices and standard work for the network. Shift Manager– AMZL Central Ops will lead a team of up to 10 associates, serving as problem solver and primary escalation point for the team, provide periodic updates to Area/Ops Managers about status of the operation or any major escalations, allocate labour and train new associates, drive continuous improvement into our operation, and enforce SOP compliance and SLAs response times. Responsibilities: • Oversee the daily headcount planning for the delivery stations, • Make decisions and execute in a fast-paced environment., • Leverage quantitative analysis to identify best practices that improve customer, cost, and delivery partner outcomes, • Develop processes and systems to achieve metrics, often requiring scrappy solutions to temporarily overcome technical limitations. The ability to scale will be critical to all processes, • Serve as a problem solver and primary escalation point for the team of associates, • Lead a shift with 10+ people working on 3 core areas while owning all aspects of daily operations., • Provide periodic updates to Area Managers about the status of the operation or any major escalations, on a daily basis, • Develop best practices and standard work. Drive continuous improvement into our operation., • Enforce SOP compliance and SLAs response times, and escalate any deviation from the standard, • Maintain a full understanding of workflow and daily metrics goals - Review and update SOPs as required, • Work with KPI's to drive performance and maintain high standards across the different functions. Key job responsibilities Responsibilities: • Responsible for last-mile customer experience, last-mile cost, • Use data-driven decision making to achieve daily operational excellence., • Make decisions and execute in a fast-paced environment., • Leverage quantitative analysis to identify best practices that improve customer, cost, and delivery partner outcomes, • Develop processes and systems to achieve metrics, often requiring scrappy solutions to temporarily overcome technical limitations. The ability to scale will be critical to all processes, • Serve as a problem solver and primary escalation point for the team of associates, • Maintain a full understanding of workflow and daily metrics goals, • Review and update SOPs as required, • Identify and address safety hazards within the work Shift, and participate in safety initiatives, • Provide vacation coverage for Shift Managers, • Ensure successful performance in your business Shift through tracking and reporting metrics A day in the life As a CRS Shift Manager, you will be part of a team that drives performance on day to day operations and projects for EU CO. Process adherance/improvement will play a key role in deliverables to both our Delivery Station and Delivery Service Partner Management team. You will be responsible and be accountable for daily metrics. You will be accountable for driving program scoping, roll out and compliance/monitoring and stakeholder experience. • Bachelor's degree or above in Engineering (any domain), Operations, Business Administration, or a related field, • Experience using analytical thinking and problem-solving skills to identify root causes of technical problems, • Experience in ownership of projects and communicating timelines and executing independently, • Experience in written and oral communication, including the ability to communicate with all levels in the organization (technical, business, executive), • Experience in oral and written communication in English, • Experience with planning, performance metrics, and process improvement, • Experience working with customers with a passion for delivering exceptional service, or experience that includes strong analytical skills, attention to detail, and effective communication abilities, • Work flexible schedules/shifts/areas, including weekends, nights, and/or holidays, • Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc., • Experience managing operations and customer service teams with extensive knowledge of Logistics, • Experience experience managing a team of 10+ employees, • Experience leading teams and driving results through team members, • Experience in performing team building, coaching, and managing, • Experience that includes strong analytical skills, attention to detail, and effective communication abilities, • You like adventures and taking risks. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. 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Join Superdrug Dunstable Distribution Centre- Make a Real Difference Every Day! \n Location:DunstableHours:40| Working 5 out 7 days including some weekend workingSalary:£50000 \n Why Superdrug? \n Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer?Were a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.Our success comes from our people they make the difference. Were all about personality, we have fun, and we work hard to deliver That Superdrug feeling.Here's the exciting bit… A day includes: \n An exciting opportunity has arisen to join the Superdrug Supply Chain team as a Transport Manager, based at our Southern Distribution Centre in Dunstable. The site plays a critical role in the network, picking and transporting stock to 1,033 stores through a combination of direct-to-store and trunking deliveries, supporting both Superdrug and Savers. The role is central to ensuring outstanding availability, service and cost efficiency across our retail estate. \n The Role \n You will join an established Transport Management team of four, collectively responsible for a 7-day transport operation. With clear individual accountabilities and strong peer collaboration, the team delivers a resilient and well-supported operation, underpinned by a wider transport management structure including a Transport Compliance Office (TCO) and Transport Team Leaders. \n As Transport Manager, you will be accountable for the safe, compliant, resilient, and cost-effective delivery of your defined area of the transport operation, covering outbound store deliveries, inter-distribution centre trunking, and movements to third-party hubs. You will hold joint responsibility for the effective management and compliance of a UK Operators Licence covering up to 100 motor vehicles and 150 trailers. \n You will lead a mixed workforce of permanent and agency transport colleagues, driving high standards of service, safety, cost control, and continuous improvement. The role requires flexibility, including rota-based weekend working, to support operational requirements and ensure business continuity \n Key Responsibilities: \n\n • Accountable for end-to-end transport performance within your defined area, delivering strong on-time, in-full (OTIF) results.\n, • Act as Joint O-Licence holder, ensuring full compliance with DVSA, Health & Safety and regulatory requirements.\n, • Lead, engage and develop transport colleagues, embedding a strong safety and performance culture.\n, • Own and control transport costs within your area, including agency spend, fuel, utilisation and productivity.\n, • Manage agency and third-party providers, holding them to agreed SLAs, cost and service standards.\n, • Use transport systems, telematics and data to monitor KPIs and drive operational improvement.\n, • Lead continuous improvement initiatives, improving service, safety and efficiency.\n, • Support sustainability and ESG objectives, including fuel efficiency and emissions reduction.\n, • Own elements of transport resilience and disruption planning, ensuring operational readiness for peak and unplanned events.\n, • Work collaboratively with Transport Managers, Warehouse Management teams, Transport Planning, other Distribution Centres, and wider Supply Chain stakeholders to ensure seamless end-to-end execution.\n\n What we are looking for: \n Essential \n\n • Transport Manager CPC Qualification\n, • Proven experience leading and managing transport teams\n, • Name and active on a UK Operator's license, with demonstrable compliance responsibility.\n\n Desirable \n\n • Previous experience as a HGV Driver\n\n Here's what's in it for you: \n\n • 33 days holiday rising to 38 days with length of service (inclusive of bank holidays)\n, • 2 staff discount codes for yourself and a family member or friend\n, • 30% discount on Superdrug Own Brand Products both in store and online\n, • Company pension matching and bonus\n, • We offer Stream - a money management app that gives you access to a percentage of your pay as you earn it\n, • Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK\n, • We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!\n, • Unrivalled Learning and Development programmes\n, • Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support\n, • Come and be part of something special!\n\n For information on how we manage and store your data please go to https://privacy-policy/

Spreetail propels brands to increase their ecommerce market share across the globe while improving their operational costs. Learn how we are building one of the fastest-growing ecommerce companies in history: _. We are seeking an experienced HR Business Partner to collaborate with the CEO Europe and regional leadership, translating business objectives into high-impact people strategies. If you excel at balancing strategic advice with hands-on employee relations and operational excellence within a fast-paced environment, we want to hear from you. • Strategic Partnership & Alignment: Serve as a strategic HR partner to the CEO Europe and regional leaders, translating business goals into actionable people plans to drive business outcomes and employee engagement., • Leadership Coaching & Development: Advise and coach leaders on performance management, organizational design, talent planning, and the execution of key HR programs (performance reviews, compensation cycles, and leadership development)., • Employee Relations & Compliance: Lead complex employee relations casework and investigations, ensuring timely, fair, and legally compliant resolution while strictly adhering to UK employment law and company policy., • Workforce Planning & Data Analysis: Partner with Finance and Operations on workforce planning, headcount forecasting, and compensation alignment; analyze HR data and metrics to identify trends and influence business decisions., • Global Collaboration & Program Execution: Own and execute core HR programs for the Europe team, partnering with the global HRBP team and Talent Acquisition to ensure consistency and effective staffing strategies across regions., • Culture & Policy Champion: Champion the company culture and leadership expectations, and support policy creation and updates, ensuring Europe (EU and UK) legislative compliance and consistency with global standards., • UK HR Expertise: 4+ years of progressive HR experience within the UK, including direct HR Business Partner exposure to operations and/or corporate functions., • Legal & ER Proficiency: Strong, proven understanding of UK employment law, employee relations, and successful experience managing complex casework and providing compliant, business-aligned recommendations., • Senior Influence: Demonstrated success advising and influencing senior leaders on performance, organizational structure, and talent strategies., • Program Execution: Experience designing and executing P&C programs such as engagement, performance, and compensation cycles., • Data-Driven Acumen: Strong analytical skills with the ability to use data to diagnose issues, tell a compelling story, and influence strategic business decisions., • Global Communication: Exceptional communication and relationship-building skills with proven experience collaborating with international or matrixed teams across multiple time zones.£46,000 - £69,000 a yearIn an effort to Make Spreetail Better, we hire people that are aligned with our values and are passionate about pursuing ecommerce excellence. We believe the right person can learn what is needed to succeed in their role, so we encourage job applicants to apply even if you don't meet all the qualifications listed. We are looking for diverse backgrounds and perspectives, so we don’t require college degrees and welcome non-linear career paths. If this role highlights your experience and gets you excited – please apply! Not the role for you? Check out additional opportunities to join our team on our job board and sign up for our Talent Community Newsletter for exclusive insights into future openings. Equal Opportunity EmployerAt Spreetail, we are relentless in our pursuit of equity and equality, we embrace cultural differences that raise our bar, we pursue the challenges within ourselves to make Spreetail better, and we humbly acknowledge our duty to build and foster an inclusive workplace where all may succeed. Spreetail is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Please be aware of scammers. Spreetail will only contact you through Lever or the domain. Spreetail will never ask candidates for money during the recruitment process. Please reach out to directly if you have any concerns. Emails from @spreetailjobs.com are fraudulent. #LI-Hybrid Please be aware of scammers. Spreetail will only contact you through Lever or the domain. Spreetail will never ask candidates for money during the recruitment process. Please reach out to directly if you have any concerns. Emails from @spreetailjobs.com are fraudulent. #LI-RemoteWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.